Resource Optimization Jobs in Chennai

Position: Team Leader - Voice Process Location: Chennai Designation: Team Leader Education: Any Graduate Job Description Set Clear Goals: Establish and communicate clear team objectives and individual targets. Task Delegation: Assign tasks to team members, ensuring that deadlines are met efficiently. Daily Operations Management: Supervise and manage day-to-day operations to ensure smooth workflow. Performance Monitoring: Track and evaluate team performance, analyzing key metrics and providing reports to upper management. Motivation & Leadership: Foster a positive team environment, keeping the team motivated and focused on achieving goals. Team Building: Plan and organize team-building activities to improve collaboration and morale. Attrition Control: Proactively manage and minimize team attrition. Target Achievement: Ensure that team targets are consistently met in line with organizational goals. Candidate Profile Experience: Minimum of 2 years in Sales/Collection within a Call Centre or BPO environment. Industry Experience: Previous experience in Sales (Credit Cards, NBFC, Telecom) is preferred. Team Leadership: Proven ability to lead and manage a team effectively, with a focus on motivation and target achievement. Skills Exceptional communication and interpersonal skills. Strong persuasive and convincing abilities to drive performance. Qualification : Any Graduate

Job Title: General Manager Engineering (Wind & Solar Infrastructure) Location: Chennai Experience: 15 20 years Education: B.E. / B.Tech / M.E. / M.Tech (Electrical / Civil) Job Summary We are looking for a dynamic and experienced engineering leader to take full ownership of the design and detailed engineering of wind and solar infrastructure projects, covering both civil and electrical domains. This is a senior leadership role requiring expertise in large-scale renewable energy projects, with a strong focus on design efficiency, cost optimization, and stakeholder coordination. Key Responsibilities Lead the end-to-end design and engineering of wind and solar power infrastructure, ensuring technical excellence across civil and electrical disciplines. Collaborate with internal departments, external consultants, and funding agencies to ensure seamless project execution and stakeholder alignment. Drive cost and design optimization strategies to improve project viability and ROI. Supervise and guide a multidisciplinary engineering team, ensuring adherence to quality, safety, and regulatory standards. Provide strategic input on technical planning, budgeting, and resource allocation. Review and approve engineering drawings, specifications, and technical documentation. Keep abreast of emerging technologies and engineering best practices to integrate into ongoing and future projects. Represent the engineering team in cross-functional meetings, audits, and regulatory discussions. Ideal Candidate Profile 15 20 years of progressive experience in engineering roles, preferably within the renewable energy or infrastructure sectors. Proven expertise in large-scale utility solar projects is highly desirable. Strong technical background in civil and electrical engineering, with hands-on project experience. Demonstrated leadership in managing large teams and complex stakeholder environments. Excellent communication, decision-making, and project management skills. Familiarity with engineering software tools and compliance standards relevant to the renewable sector. Qualification : B.E. / B.Tech / M.E. / M.Tech (Electrical / Civil)

Designation: DevOps Engineer Location: Chennai Experience: 3-5 Years Qualification: Any Degree Employment Type: Full-Time Role Overview We are seeking a highly skilled DevOps Engineer with deep expertise in AWS cloud infrastructure, large-scale application deployment, database optimization, and ETL/OLAP workloads. The ideal candidate will design, deploy, and manage scalable, secure, and high-performing web applications, collaborating closely with project heads, development teams, and stakeholders to align infrastructure solutions with business objectives. Key Responsibilities Architect, build, and manage scalable cloud infrastructure on AWS supporting large-scale applications. Deploy, optimize, and maintain Magento applications with a focus on performance and security. Implement load balancing and traffic distribution strategies to ensure application scalability. Manage AWS compute services: EC2, Lambda, ECS, EKS, and Fargate for containerized workloads. Administer AWS database services, including RDS (MySQL, PostgreSQL, Oracle HeatWave), DynamoDB, Redshift, and Aurora for efficient data management. Optimize ETL pipelines and OLAP workloads using AWS Glue, Data Pipeline, Step Functions, and Athena. Implement caching solutions via Redis, Memcached, and AWS ElastiCache to boost application speed. Manage CDN with AWS CloudFront for seamless content delivery. Monitor system and application performance using New Relic, AWS CloudWatch, Prometheus, and Grafana. Configure and secure networking with AWS VPC, Route 53, API Gateway, and AWS WAF. Automate deployment, scaling, and infrastructure management using CI/CD pipelines and Infrastructure as Code tools such as Terraform and AWS CloudFormation. Enforce security best practices including IAM roles, security groups, firewalls, and encryption. Troubleshoot and proactively resolve system failures and performance issues. Required Skills & Qualifications 3-5 years of hands-on experience in DevOps, Cloud Engineering, or System Administration roles. Strong expertise with AWS services, including: Compute: EC2, Lambda, ECS, EKS, Fargate Databases: RDS (MySQL, PostgreSQL, Oracle HeatWave), Redshift, Aurora Networking: VPC, Route 53, API Gateway, AWS WAF Storage: S3, EFS, FSx, Glacier ETL & OLAP: AWS Glue, Data Pipeline, Athena, Step Functions Monitoring: New Relic, CloudWatch, Prometheus, Grafana Experience managing large-scale applications ensuring high availability and performance. Proficiency in caching technologies: Redis, Memcached, AWS ElastiCache. Strong understanding of CDN technologies like AWS CloudFront. Skilled in infrastructure automation with Terraform, CloudFormation, and CI/CD pipelines. Proficient in scripting languages such as Bash, Python, and Terraform for automation tasks. Ability to independently manage end-to-end cloud infrastructure. Preferred Qualifications Experience deploying and optimizing Magento applications. Familiarity with microservices architecture and serverless computing. Knowledge of cost optimization strategies and cloud resource management. Experience with multi-region deployments and disaster recovery planning. Exposure to other cloud platforms such as Google Cloud Platform (GCP) or Microsoft Azure is a plus. Qualification : Any Degree

Job Title: Senior Technical Engineer Cloud Location: Chennai Experience: 3 5 Years Position Overview: We are looking for a skilled and self-driven Senior Technical Engineer Cloud to design, maintain, and optimize cloud-based infrastructure across various environments including Development, Testing, UAT, and Production. The ideal candidate will have hands-on experience with AWS, Azure, and GCP, solid system administration skills, and a strong grasp of cloud-native design patterns, automation, and DevOps best practices. Key Responsibilities: Design and implement best-practice cloud architectures for various deployment environments (Dev, Test, UAT, Prod). Manage and maintain cloud infrastructure and shared services across AWS, Azure, and GCP platforms. Provide system administration support (Linux/Windows), including configuration, troubleshooting, and automation. Take ownership of production environments, including upgrades, releases, and incident management. Troubleshoot issues across cloud infrastructure, networking, shared services, and application stacks. Participate in on-call rotations to ensure high availability and performance of cloud infrastructure. Manage licensing, monitoring, and performance of various cloud-based services. Develop and manage automation scripts using tools such as Terraform and PowerShell to improve efficiency and reduce manual work. Provision and manage key AWS resources: EC2, Load Balancers, Route 53, EBS, VPCs, along with Linux/Windows servers, IIS, and firewall rules. Propose and implement performance, cost, and security optimizations for cloud environments. Administer Kubernetes clusters, especially AKS, including setup of HPA (Horizontal Pod Autoscaler) and VPA (Vertical Pod Autoscaler). Implement CI/CD pipelines and workflows using industry-standard tools. Integrate monitoring and logging tools such as Prometheus and Grafana for real-time metrics and analysis. Develop and maintain infrastructure for Azure Synapse, Databricks, Azure Data Factory, including performance tuning. Automate scheduling of services (e.g., Azure VM, Synapse, SQL Pools) using Azure Automation Accounts. Create and manage alerts and diagnostic settings via scripts for continuous monitoring of all resources. Desired Candidate Profile: Bachelor's degree in Computer Science, Engineering, or a related field. 3 5 years of hands-on experience in cloud infrastructure management. Strong expertise in AWS, Azure, and optionally GCP. Proficiency in Linux/Windows administration, cloud automation, and scripting. Practical experience with Terraform, PowerShell, Kubernetes, and CI/CD tools. Knowledge of cloud security, cost optimization, and performance tuning. Familiarity with monitoring tools and log analytics platforms. Excellent problem-solving skills and a proactive mindset. Strong communication and collaboration skills. Qualification : Bachelor's degree in Computer Science, Engineering, or a related field

Manager, Country Operations (India) Location: Chennai, India Team: Teleport (AirAsia's logistics arm) Focus: Air Freight Operations, Ground Handling & 3PL Coordination Teleport is reimagining logistics across Asia. Every day, we move cargo through 100+ airports fast, secure, and efficiently. Our goal? Be the go-to end-to-end delivery solutions provider in Asia. To do that, we need leaders who thrive in a fast-paced, startup-like culture. About the Role We're looking for a hands-on Country Operations Manager to take ownership of our air cargo operations in India. You ll lead day-to-day operational performance, work closely with Cargo Terminal Operators (CTOs), ground handling teams, customs, and 3PLs, and act as the key link between strategy and execution. This is a dynamic, multi-disciplinary leadership role with a strong focus on process improvement, stakeholder engagement, and operational excellence. What You'll Be Doing A Day in the Life Operations Management Oversee daily air freight operations: loading, unloading, handling Ensure shipments (including hazardous goods) comply with all legal & safety regulations Conduct toolbox meetings, weekly/monthly ops reviews, and lead operational briefings Maintain SLA adherence for shipment movement and handover Performance & Process Improvement Monitor key KPIs and operational costs (fuel, packaging, etc.) Drive productivity optimization through staffing, capacity, and resource planning Lead new initiatives to reduce CPP (cost per parcel) and enhance delivery timelines Analyze fleet/community budgeting and forecast volumes to scale delivery capacity Stakeholder & Partner Engagement Coordinate with CTOs, airport authorities, freight forwarders, and internal departments Onboard and manage 3PL vendors with performance tracking Respond to customs-related inquiries and ensure timely, compliant declarations Team Leadership & Training Resolve staff conflicts, motivate teams, and handle feedback loops Design and roll out training/coaching programs for ground teams and couriers Implement safety and compliance initiatives to maintain operational integrity What You Need to Succeed Must-Have Skills Excellent communication and interpersonal skills (English fluency required) Strong data accuracy and reporting skills Proficiency in Microsoft Office and operational software High attention to detail accuracy is non-negotiable Hands-on experience leading logistics or operations teams Leadership Style We Value Willing to roll up your sleeves lead by example Biased for action speed > perfection Transparent, proactive communicator Goal-focused, flexible on execution People-first mindset we treat our team with respect and empathy At Teleport by AirAsia, we don t just move cargo we move fast, solve hard problems, and build the future of logistics across Asia. You ll get the chance to lead meaningful projects, work with cross-functional teams, and shape the country-level operations strategy. We embrace diversity and are proud to be an equal opportunity employer. Everyone is welcome here. Apply now and help us change how Asia delivers.

Job Title: Head (Global) After Implementation Support Location: Chennai, India Experience: 20 25 Years Qualification: Engineering Degree or Equivalent Role Overview: We are looking for an accomplished leader to head our Global After Implementation Support function. This critical role demands extensive experience in managing large-scale customer support operations for complex software products, preferably within HR or SaaS domains. The successful candidate will be responsible for delivering exceptional support services to a global customer base, driving operational excellence, and fostering continuous improvement in customer experience. Key Responsibilities: Lead and manage a large global support organization, including L2 and L3 teams, servicing over 250 customers worldwide. Oversee multiple teams: Product Team: Responsible for product design, architecture, engineering, and strategic vision. Implementation Team: Works closely with clients during installation, training, and the entire implementation lifecycle. Global Support Team: Handles customer queries, bug fixes, and change requests post-implementation. Managed Services (HRP Product Line): Operates payroll and other HR services for clients, comprising approximately 700 employees. Ensure timely resolution of issues in line with agreed Service Level Agreements (SLAs). Review and prioritize change requests, escalations, service requests, and monitor overall customer satisfaction. Establish and enforce global standards for operations, including ticket management, status reporting, customer communities, and issue deflection mechanisms. Act as the Voice of the Customer by identifying and driving necessary changes to product features and internal processes that enhance customer experience and operational efficiency. Forecast demand and build a high-performing team through recruitment, development, and retention of talent. Lead initiatives to improve product technical stability, proactively managing recurring issues and enhancing overall product reliability and performance. Optimize operational profitability, ensuring efficient resource utilization while maintaining sold margins. Collaborate closely with product development and implementation teams to ensure a seamless and consistent customer journey. Maintain compliance with ITIL best practices and adhere to stringent data security protocols. Qualifications & Experience: 20 to 25 years of professional experience, including at least 10 years in senior leadership roles managing customer support or after-sales service functions. Minimum 15 years in customer-facing roles with extensive experience in customer support for complex software products. Strong background in HR products or SaaS environments supporting high-volume case loads is highly preferred. Proven track record in managing and scaling large teams (100+ members). Exceptional communication, leadership, and stakeholder management skills. Ability to lead cross-functional teams across multiple geographies and cultures. Ideal Candidate Attributes: Strategic thinker with a customer-first mindset. Strong operational focus with a hands-on approach to problem-solving. Experienced in driving organizational change and process improvements. Skilled at balancing customer satisfaction with business objectives. Adept at forecasting demand and managing resources efficiently. Qualification : Engineering Degree or Equivalent

Job Title: Performance Test Specialist Location: Chennai, India Experience: 10+ Years Qualification: B.E / B.Tech Job Summary: We are looking for an experienced Performance Test Specialist with a strong background in testing enterprise-scale applications. The ideal candidate will have extensive hands-on experience with load, stress, volume, scalability, failover, and resiliency testing, along with deep expertise in performance tools and technologies. This role requires strong analytical skills and the ability to troubleshoot complex performance issues in distributed systems, especially in cloud environments like GCP. Key Responsibilities: Plan, design, and execute comprehensive performance testing strategies including load, endurance, stress, volume, spike, failover, and resiliency tests. Develop and maintain performance test scripts primarily using JMeter and other open-source tools. Perform load testing on enterprise applications supporting thousands of concurrent users. Generate detailed performance reports and share insights with stakeholders. Troubleshoot and analyze performance bottlenecks using profiling and monitoring tools such as YourKit, JProbe, AppDynamics, New Relic, Splunk. Analyze thread dumps, heap dumps, kernel logs, network stats, APM metrics, and application logs to identify CPU, memory, and resource hot spots. Conduct chaos testing (e.g., using Litmus Chaos) and integrate performance testing into CI/CD pipelines to promote shift-left testing and improve software quality. Collaborate with development teams to embed performance testing throughout the software development lifecycle. Use network analysis tools like Fiddler and Wireshark to troubleshoot webpage load and performance issues. Gather performance requirements, conduct capacity planning, and monitor production system performance for continuous optimization. Analyze architecture to identify potential performance bottlenecks and develop targeted performance test strategies. Perform API and microservices performance testing, ensuring efficient and scalable web technologies (HTML, CSS, JavaScript, HTTP) support. Continuously self-learn industry best practices and apply new methodologies to enhance performance testing effectiveness. Required Skills and Experience: Minimum 10 years of hands-on performance testing experience, including testing enterprise-level applications. Expertise in open-source tools like JMeter/Jython and commercial tools such as LoadRunner. Experience with RESTful APIs, microservices platforms, and front-end web testing. Strong knowledge of container technologies and large-scale distributed system troubleshooting. Deep understanding of web technologies: HTML, CSS, JavaScript, HTTP. Proven ability to create comprehensive performance test plans, execute tests, and deliver actionable insights. Experience with cloud platforms like Google Cloud Platform (GCP) for performance tuning and scaling. Ability to analyze complex performance issues across multiple teams and technologies. Excellent problem-solving, communication, and collaboration skills. Preferred: Experience with performance automation and CI/CD integration. Familiarity with chaos engineering tools and practices. Strong background in capacity planning and demand forecasting. Qualification : B.E / B.Tech

Job Title: Project Owner Temenos Implementation Projects Location: Chennai, India Job Type: Full Time Experience: 10+ years in Banking IT Services with strong exposure to Temenos Products (Core Banking and Digital) implementations. Job Summary: Aspire Systems is looking for a Project Owner to manage the day-to-day execution of Temenos implementation projects within a specific region. Reporting to the Delivery Owner, the Project Owner will be responsible for driving project execution, coordinating with internal and client stakeholders, and ensuring timely delivery with quality and compliance to contractual commitments. Required Skills & Experience: Minimum 5 years direct experience in Temenos Transact implementation projects as project owner. Must have track record of taking customers live on both on-premise and Temenos SaaS deployments. Experience with Temenos Infinity (Digital) solutions including onboarding, digital servicing, or origination. Demonstrated experience in managing core or digital banking projects in a client-facing role. Good understanding of implementation life cycle phases, especially in package-based delivery. Strong coordination skills to work across cross-functional teams and vendor environments. Solid communication, stakeholder management, and documentation skills. Hands-on experience with project tracking tools like JIRA, MS Project, or equivalent. Exposure to both Agile and Waterfall delivery models. A passion for delivering on time, with quality and operational discipline. Willingness to travel to the assigned region as per project needs. Willingness to take up Temenos Implementation Methodology (TIM) certification and at least one functional certification in a Temenos product group. Education: Bachelor s degree in Engineering, Computer Science, or a related field. PMP / CSM certification is a plus. Reporting Line: Reports to: Delivery Owner Temenos Implementation Projects. Work with a high-performing team focused on delivering excellence in Temenos implementations across the banking landscape. At Aspire, you ll have the opportunity to grow with structured mentorship, access to certification programs, and a strong project governance framework that empowers delivery success. Key Responsibilities: Lead the day-to-day execution of assigned Temenos implementation projects. Translate delivery plans into actionable workstreams and manage delivery schedules. Collaborate with functional and technical leads to align effort with project milestones. Drive daily project operations, including scope tracking, resource planning, and issue resolution. Facilitate internal status meetings and client working group discussions. Prepare and maintain detailed project documentation, including RAID logs and progress dashboards. Escalate risks and dependencies promptly to the Delivery Owner with mitigation proposals. Ensure quality control and alignment with Aspire's Temenos implementation standards. Support UAT coordination, deployment planning, and early life support activities. Qualification : Bachelors degree in Engineering, Computer Science, or a related field

Job Title: Resource Fulfilment Lead Temenos T&M (Global, Commercial Ownership) Location:Chennai, India Job Type: Full Time Experience: 12 15 years in BFSI IT services with hands-on experience in Temenos skill fulfilment, global talent orchestration, and commercial closure. Job Summary: We are seeking a commercially savvy, Temenos-skilled Resource Fulfilment Lead to manage end-to-end fulfilment of Time & Material (T&M) requirements for global banking clients. This role demands complete ownership from requirement validation to candidate onboarding, rate negotiations, margin protection, and SoW finalization while working closely with Sales, Delivery, Recruitment, and internal CoEs. You will act as a business enabler to ensure fulfilment speed, skill fit, and revenue assurance across global markets. Required Skills & Experience: Extensive knowledge of Temenos implementation roles across functional, technical, and digital tracks. Strong understanding of T&M pricing, rate structures, and margin management. Hands-on experience working with recruitment, sales, and delivery functions in a global context. Experience finalizing and reviewing Statements of Work for resource fulfilment. Exposure to global staffing (e.g., GCC, LATAM, Europe, APAC) and associated visa/work constraints. Strong commercial acumen with revenue accountability mindset. Highly organized, proactive, and driven by fulfilment SLAs and revenue realization. Proficient in staffing CRMs, Excel trackers, and fulfilment dashboards. Ability to multitask and handle high-pressure demands from multiple regions. Education: Bachelor s degree in Business, Engineering, or Human Resources. MBA or certifications in Commercial/Contract Management are a plus. Key Responsibilities: Act as the end-to-end SPOC for all Temenos T&M fulfilment requirements globally. Understand skill needs across Temenos Transact, Infinity, Analytics, Payments, etc. Work with Sales and Delivery to validate roles, rates, location constraints, and onboarding timelines. Partner closely with the Recruitment team to source candidates aligned to skill, geography, and cost. Drive rate negotiations, approve commercials, and protect target margins. Finalize Statements of Work (SoWs) in collaboration with legal, finance, and delivery. Maintain fulfilment dashboards, skill pipeline visibility, and upcoming requirement planning. Understand market trends and advise where to source, how to price, and when to hire. Track fulfilment-to-billing cycle time and reduce revenue leakage. Proactively flag fulfilment risks and propose mitigation options (e.g., vendor support, internal ramp-ups). Coordinate closely with internal CoEs to identify early roll-offs and potential redeployments. Qualification : Bachelors degree in Business, Engineering, or Human Resources

Job Description: As a Specialist in Plastic Component and Associated Tooling, you will be responsible for the specification, industrialization, and qualification of plastic components and associated tools. This role requires strong technical expertise in plastic molding, tooling design, and process optimization. You will collaborate with the technical team to define components and work with the purchasing team for supplier selection of molding and tooling. Your key responsibilities will include preparing mold specifications, conducting mold flow analysis, and reviewing tool designs for their capability to deliver robust parts. You will be responsible for selecting, validating, and introducing new technologies and processes within the plastic components domain. You will also oversee the planning and scheduling of mold manufacturing, establishing molding process parameters, and ensuring plant acceptance. Continuous improvement actions in tool and manufacturing processes will also be part of your role. Key Responsibilities: Tool and Component Specification: Collaborate with the technical team to define plastic components and work with purchasing for supplier selection of molding and tooling. Prepare detailed mold specifications, mold flow analysis, and tool specifications for suppliers. Tool Design and Process Review: Review tool designs for their capability in delivering robust parts, focusing on critical-to-quality (CTQ) requirements. Conduct PFMEA (Process Failure Mode Effects Analysis) to ensure process reliability and quality. Technology & Process Standardization: Select, validate, and introduce new technologies and processes locally within the plastic component domain. Standardize molding technologies and processes to ensure consistency and efficiency. Cost Estimation & Planning: Estimate mold and part costing for new tools and components. Plan and schedule mold manufacturing activities to meet production deadlines. Process Parameters & Plant Acceptance: Establish molding process parameters and ensure that they are adhered to in production. Obtain plant acceptance and provide final sign-off on tools and processes after validation. Continuous Improvement: Implement continuous improvement actions for tools and manufacturing processes to enhance productivity and quality. Troubleshoot and resolve any molding process and tooling issues that arise during production. Qualifications: Education: Diploma in Tool and Die Making or equivalent technical qualification. Experience: 10+ years of experience in plastic/metallic tooling development and molding process development. Proven track record of working with suppliers and troubleshooting molding process and tooling issues. Experience in a molding/tooling environment with a focus on implementing process improvements. Skills: Strong communication skills in English, both written and verbal. Ability to work effectively in a multicultural, virtual environment. Deep knowledge of mold specifications, molding process parameters, and tooling development. Additional Expertise: Familiarity with mold flow analysis, PFMEA, and other quality tools. Strong understanding of plastic molding technologies and tooling best practices. Be part of an innovative and dynamic team focused on cutting-edge technology in the plastic component and tooling industry. Work in a challenging and evolving field with opportunities for personal growth and technical expertise. Collaborate with cross-functional teams and suppliers to shape the future of manufacturing processes. Apply now to take on this exciting opportunity and contribute to the growth of our manufacturing capabilities! Qualification : Diploma in Tool and Die Making or equivalent technical qualification.

Job Title: Customer Service Executive Function: Customer Experience Experience: 2-3 years in Customer Service Education: Graduate: Any discipline Postgraduate: MBA, PGDM (preferred) Job Purpose: As a Customer Service Executive, you will be responsible for delivering exceptional customer service, enhancing customer experience, and acting as a brand ambassador for the company. Your role involves resolving customer queries, improving service quality, and ensuring customer satisfaction, loyalty, and retention. Roles & Responsibilities: Customer Support & Query Resolution: Provide timely and effective resolutions to customer queries and complaints. Take ownership of customer issues and follow through to resolution. Maintain accurate records of customer interactions and service actions. Service Quality & Process Improvement: Develop and implement service policies, procedures, and standards. Analyze MIS reports to enhance productivity and efficiency. Stay updated with industry best practices to improve customer experience. Customer Engagement & Brand Advocacy: Actively monitor and engage with customers on Twitter, Facebook, and other social platforms. Participate in social media discussions, blogs, and online communities. Improve the company s brand image by effectively handling complaints and grievances. Team Development & Resource Management: Mentor and develop customer service team members. Foster an environment of encouragement and empowerment to drive performance. Ensure adherence to budget and resource utilization for achieving qualitative and quantitative targets. Stakeholder & Cross-Functional Collaboration: Liaise with internal departments to ensure quick resolution of customer issues. Identify business opportunities by analyzing customer feedback. Work towards reducing resolution time through effective close-looping. Key Competencies: Strong understanding of customer service principles and best practices. Excellent communication, problem-solving, and interpersonal skills. Ability to handle social media interactions and brand reputation management. Data-driven approach to service quality enhancement and process optimization. Experience in mentoring teams and managing customer service operations. Be part of a customer-centric organization focused on service excellence. Gain hands-on experience in customer engagement, service strategy, and brand advocacy. Work in a dynamic and collaborative environment with growth opportunities. If you are passionate about customer service and eager to make a difference, we would love to hear from you! Qualification :

Operations Head Manufacturing Location: Chennai Mission: We are seeking an experienced Operations Head to lead and manage standardized manufacturing and production methods. The ideal candidate will drive continuous improvement initiatives, ensure operational excellence, and align resources to meet both short-term and long-term business goals. Key Responsibilities: Safety & Compliance: Ensure adherence to Health, Safety, and Environment (HSE) regulations and 5S principles. Oversee incident reporting and take corrective actions as required. Serve as the legal responsible authority in case of accidents. Quality & Process Excellence: Enforce compliance with quality systems, processes, and procedures to maintain high product standards. Ensure proper implementation of standardized work and best manufacturing practices. Production & Resource Management: Oversee production performance and productivity, optimizing the use of human and technical resources. Manage load vs. resource balance based on the Master Production Schedule (MPS) and customer requirements. Contribute to production planning and execution. People & Leadership Development: Lead and develop a high-performing team, ensuring alignment with company objectives. Define and implement training programs to enhance competencies. Drive employee engagement, performance management, and recognition programs. Continuous Improvement & Digitalization: Lead Lean Manufacturing and Operational Excellence initiatives to drive cost efficiency and performance improvements. Implement digital tools to enhance manufacturing efficiency and data-driven decision-making. Stakeholder & Change Management: Act as a key liaison between cross-functional teams, ensuring seamless operations and effective communication. Lead change management initiatives and drive cultural transformation within the plant. Key Competencies: Manufacturing Management & Operational Performance Lean & Continuous Improvement (Kaizen, Six Sigma) Supply Chain & Production Planning Digital Acumen & Data-Driven Decision Making Health & Safety Compliance Leadership, Influence & People Development Required Experience & Qualifications: 15+ years of experience in manufacturing/production, with a strong track record in plant operations, supply chain, or process optimization. Bachelor's/Master s degree in Engineering, Manufacturing, or a related field. Expertise in performance management tools (ERP/MES/DISS/LDS) and quality improvement methodologies. Proven leadership in managing large teams, implementing manufacturing best practices, and driving cost efficiencies. Join us in driving operational excellence and shaping the future of manufacturing at Schneider Electric! Qualification : Bachelor's/Masters degree in Engineering, Manufacturing, or a related field.

Operations IT Data Technologist About Dow At Dow, we put people first and are committed to integrity, respect, and safety for our employees, customers, and the planet. We are a diverse community of relentless problem-solvers who thrive on collaboration, innovation, and the pursuit of a sustainable future. By leveraging science and technology, we help transform industries and shape the world we live in. If you're looking for a meaningful and challenging role, you're in the right place. About the Role As an Operations IT Data Technologist, you will play a key role in data management and system optimization within manufacturing facilities. You will lead and support projects, manage SAP Master Data Configuration, and ensure alignment across global operations. This role requires a strong understanding of maintenance and operations, along with expertise in SAP, data analytics, and IT systems. Responsibilities Manage and optimize master data, including the global Maintenance, Repair, and Operating (MRO) supplies catalog and SAP configurations. Ensure data alignment across global manufacturing sites. Lead projects involving data transfer (e.g., moving data to a tenant in case of divestiture). Analyze and improve data processes, utilizing methodologies such as data mining, statistics, visualization, optimization, and simulation. Facilitate collaboration between site maintenance, production leaders, and business end users to drive continuous improvement. Provide expertise in Operations ITOT, ensuring system effectiveness, training, troubleshooting, and targeted improvements. Align global priorities within a defined business process area to maximize value. Qualifications Bachelor s degree in Engineering, Manufacturing, or a related field. 10+ years of experience in maintenance, operations, or IT-related roles in a manufacturing environment. Strong leadership and facilitation skills to drive improvement initiatives. Skills & Technical Expertise SAP BO Data Services (BODS) SAP HANA / LSMW SAP Information Steward Mass data loads in SAP Tableau for data visualization Fluency in English and experience working in a global environment Additional Information Relocation assistance is not available for this position. Flexibility to work across international time zones may be required. Total Rewards & Benefits Competitive Salary & Bonus Equitable and market-competitive pay with performance-based incentives. Career Growth Extensive learning, mentoring, and development opportunities. Retirement & Financial Planning Savings plans, employee stock purchase programs, and financial education resources. Health & Wellbeing Robust medical, life insurance, and mental health support. Flexible Work Culture Role-based flexibility for work-life balance. Parental Leave & Family Support Paid leave for new parents and caregivers. Time Off & Volunteer Programs Paid vacation, volunteering opportunities, and Employee Resource Groups (ERGs). On-Site Fitness & Discounts Gym memberships, shopping discounts, and travel insurance (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science. With 1,000+ employees, our manufacturing sites, innovation centers, and commercial offices drive advancements in packaging, infrastructure, automotive, and consumer care. We are Great Place to Work Certified and actively support Corporate Social Responsibility (CSR) initiatives that empower women, children, and differently-abled individuals through technology and employee volunteerism. Join Our Team & Make an Impact! At Dow, diversity is our strength, and we are committed to equal opportunities for all. If you need any accommodations during the application or interview process, please let us know. Apply now and be part of a global team shaping the future through science and innovation!

Job Description: The Senior Consultant - Services will be responsible for providing expert recommendations and technical guidance to enhance customer satisfaction with EMC storage solutions. You will actively contribute to the configuration, layout, and performance optimization of EMC products, including EMC Isilon, XtremeIO, and Data Domain. This role involves managing the storage infrastructure, executing disaster recovery processes, performing data migration, and contributing to the development of custom solutions. Additionally, you will handle daily operational tasks, manage customer relationships, and collaborate with technical teams to resolve issues. Your knowledge of IT operations, ITIL processes, and storage migration technologies will be vital in this role. You will be expected to stay current with the latest technical specifications and hardware requirements for EMC products. Key Responsibilities: 1. Proactive Recommendations: Help customers maximize their use of EMC storage solutions. 2. Technical Knowledge: Utilize expertise in EMC products (Isilon, XtremeIO, Data Domain) to configure, tune, and maintain storage solutions. 3. Storage Migration Management: Oversee the management of storage migration technology and execute required migrations. 4. Disaster Recovery & Data Migration: Assist with disaster recovery design and execution and perform necessary data migrations. 5. Customer Relationship Management: Build strong relationships with customers, ensuring satisfaction and resolving issues through negotiation and effective communication. 6. Operational Tasks & Availability: Ensure the availability and proper functioning of the storage infrastructure at customer sites. 7. Complex Software Implementations: Perform software implementations according to Statement of Work (SOW), Scope Document, and Architecture Design requirements. 8. Collaboration with Technical Teams: Work closely with internal teams to ensure the effective resolution of technical issues and implement custom solutions. 9. Stakeholder Communication: Participate in meetings to understand and address customer issues, ensuring positive feedback and satisfaction. Additional Responsibilities: 1. Root Cause & Trend Analysis: Validate analyses and reports related to performance, providing insights to key business stakeholders. 2. Change Order Compliance: Ensure compliance with Change Order Implementation Plans and Human Error standards. 3. Value Addition Activities: Mentor team members, prepare Standard Operating Procedures (SOPs), and share knowledge within the organization. 4. On-time Resolution: Ensure timely resolution and quality compliance of escalated tickets/incidents as per SLA. 5. Capacity Planning: Contribute to capacity planning and help in ensuring optimal resource allocation. 6. Customer Meetings: Actively participate in customer meetings to understand their challenges and provide solutions. Skills and Experience: 1. Technical Knowledge: In-depth knowledge of EMC Isilon, XtremeIO, Data Domain, and other EMC products. 2. ITIL & IT Operations: Strong understanding of ITIL processes and IT operations in regional and global infrastructure environments. 3. Storage Migration & Disaster Recovery: Experience in managing storage migration technologies and executing disaster recovery processes. 4. Customer Management & Leadership: Ability to manage customer relations, negotiate effectively, and lead technical implementations. 5. Analytical & Problem-Solving: Capable of conducting root cause and trend analysis to facilitate improvements. 6. Compliance & Documentation: Ensuring compliance with internal policies and maintaining documentation for processes, including knowledge sharing. Qualification : Bachelor of Technology

Introduction to role The Assistant Manager Meeting Registration Capability will be part of the Operations Team in AstraZeneca s Global Meetings and Events Team. You will be responsible for the registration process in the Cvent system, acting as the owner for the Registration Website process & capability. You will drive the strategy, serve as the linchpin between the Web team, GME service team, Solutions team & Meeting Management Company partners, and be the technical expert, line manager, and trainer for the WEB development team. Reporting to the GME Operations Manager and with a dotted line to the Senior Manager Technology & Process, you will be the go-to person for any technical challenges. Accountabilities Be the expert and driver for the Registration Website space, maintaining strong advisory relationships with GME LT, Service team, and MMC partners. Operationalize strategic plans with timely execution of deliverables. Project manage and coordinate Web team resources assigned to support GME. Maintain project plans, including all required activities, tasks, risks, issues, and resource requirements. Identify and report on potential barriers to progression and present solutions. Act as the expert for the Registration Website process regarding technology solutions, features, and functionality. Present solutions to fulfill GME s business requirements by acting as an internal expert and trusted advisor. Coordinate ongoing learning cycles for the web dev team ensuring they are on top of Cvent's newest features. Document roles & responsibilities in line with Cvent permissions for all parties involved. Cultivate ongoing learning and shared best practices within the team. Manage the assignment of web builders to projects. Ensure Web team performance SLA s & KPI s are measured & reported regularly. Set up a knowledge assessment process. Monitor Cvent certifications for all parties involved. Ensure a robust QC process is in place & documented. Manage individual performance (quarterly reviews) and development. Measure quality of work supported by future CSAT results. Manage partners' business reviews, collaboration sessions, vendor-led sessions, and partners' summits around the web reg process. Align account configuration changes with Solution & take change requests to LT for validation. Manage communications around major configuration releases. Gather user feedback for all towers & provide bi-annual holistic reviews to LT. Recommend opportunities for improvement. Drive registration website activity governance & compliance. Proactively and independently solve problems when challenges present themselves. Act as GME Cvent s Reg Web expert by organizing demos and creating onboarding processes. Cultivate new business opportunities by asking questions and sharing findings with LT for validation. Update GME SOPs in line with process amendments. Create & own a user feedback process & provide visibility to LT. Essential Skills/Experience Cvent Event Management Certification required. Cvent Event Management Advanced Certification and Cvent System Administrator Certification preferred. Excels at establishing and maintaining relationships across cultures and at all levels of an organization, including executives. Excellent organizational & time management skills with the ability to manage multiple responsibilities while maintaining high-quality standards. Strong sense of accountability; resourcefulness in identifying a problem or process improvement and following through to implement. Demonstrated ability to effectively work in an ambiguous environment. Proven analytical skills with consistent high attention to detail; accuracy in spelling and grammar. Demonstrates initiative, personal excellence, and integrity. Understands the use of web-based applications and database concepts (for reporting purposes). Proficient with MS PowerPoint and Excel to deliver presentations and reporting packages. Broad knowledge of technology solutions and packaged/cloud-based applications. Previous experience working across a geographically diverse team. Strong technical acumen and learning curve. Excellent communication and interpersonal skills. Excellent spoken and written English language skills. Proactive approach to problem-solving. Able to grasp and understand new technology and concepts. Bachelor s degree or equivalent. Desirable Skills/Experience Experience working in Sales & Marketing Portfolio preferably in Life Sciences Industry. Experience in any product management, preferably in the Meetings & events space. Knowledge of Web Services & Service Oriented Architecture. Experience working in a shared service environment. Experience working with 3rd party providers. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, you'll be part of a team of specialists that is essential to our growth. Here you'll be valued for your niche knowledge, trusted with personal accountability to live up to your full potential, and make a significant contribution. We embrace innovative technology and reimagine technical practices to make a bigger impact on patients' lives. Our global, diverse network allows us to work seamlessly together, leveraging our combined skills to find new solutions that accelerate our impact. The business is committed to investing in our growth and development, keeping us ahead of our peers. AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as pos...

Job Title - Associate Director Business Strategy & Portfolio Career Level - F The Axial Programme (Global S/4HANA implementation) We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the cause, opening the locks to save lives, ultimately making a massive difference to the outside world. AstraZeneca (AZ) is in a period of strong growth and our employees have a united purpose to make a difference to patients around the world who need both our medicines and the ongoing developments from our science. In this journey AZ must continue to work across borders and with partners and new colleagues in a fast and seamless way. The ambition, size and complexity of the organisation, coupled with the opportunities afforded by new technology , has led the Board to approve a large-scale transformation programme Axial. The Axial Programme will be powered by S/4HANA a new ERP (Enterprise Resource Planning) system which will be implemented right across the organisation and will provide our business with standardised processes, enhanced financial management, common data and real time reporting, transforming the way we work through our entire supply chain - from bench to patient. The new system will be used by more than 20,000 employees daily, is foundational to all AZ entities and is central to most core business processes. This is a once in a generation programme for AstraZeneca and will shape our ways of working globally for many years to come. The Axial programme needs the best talent to work in it. Whether it s the technical skills, business understanding or change leadership, we want to ensure we have the strongest team deployed throughout. We are aiming to deliver a world class change programme that leaves all employees with a fuller understanding of their role in the end-to-end nature of our global company. This programme will provide AZ with a competitive edge, to the benefit of our employees, customers and patients. We are now looking for a Deployment Lead for our Global Logistics F unction (GLF) within Axial Global Operations Deployment to join our team. What you'll do: Work with Deployment wave teams , and your own indirect team of GLF change catalyst and super user s, to develop and drive execution of a deployment plan for the phase 1 deployments and beyond . This deployment plan will cover all bu siness tasks to deploy successfully including identification of change impacts, planning and execution of change management, testing, data migration verification and cutover and hypercare . You will need to work with your team to understand scope, risk s and complexities and resolve where necessary. You may have some involvement in execution or supporting execution of deployment tasks. The role requires excellence in stakeholder management and influence skills, working across all levels within the organisation , external ly and across multiple teams . Phase 1 covers four deployments - our legal entities in Mexico, our large and complex UK -owned operations , a new API plant in Ireland (APICOM) and a new Respiratory plant in China (Qingdao) . As Axial goes live gradually over many years, Global Logistics will need to be able to operate with interim states arising from co- existence of old processes supported by legacy ERP systems and new processes supported by S/4HANA . You will be responsible for working with the design teams to identify these interim states and co-ordinate activities to ensure they can be successfully managed. A straZeneca s business is fast changing, and it is vital that the design and deployment plans of Axial align with other large change programmes occurring in the same time horizon. We have a portfolio process to track these co-existing projects, and you will be responsible to ensure resolution of any issues highlighted. This role reports to the Axial Global Supply Chain and Strategy Deployment lead with a dotted line s into the Director of Global Logistics and Distribution , and the Enterprise Process Owner accountable for design of the Axial global template for Logistics. Essential Requirements: Understanding of logistics , including experience of working in distribution centres and executing processes at logistics service providers . Exceptional Stakeholder management skills Experience in Business Process Management, Projects, and Change Management Experience in problem solving analysing, interpreting, evaluating and driving decision making Great Collaboration, Leadership and Influencing Skills Strong interpersonal skills, excellent communication (both verbal and written in English ) At AstraZeneca we re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We re on an exciting journey to pioneer the future of healthcare. AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Ecommerce Executive / Specialist Department: Ecommerce Location: Chennai Type: Full-time Overview We are seeking a results-driven Ecommerce Executive/Specialist to manage Zebronics online category portfolio across multiple marketplaces. The role focuses on driving sales growth, improving product visibility, executing campaigns, and ensuring operational efficiency across platforms such as Amazon, Flipkart, and other e-commerce channels. The ideal candidate combines analytical skills with strong operational execution to manage multiple SKUs and categories effectively. Key Responsibilities Manage Zebronics category portfolio across e-commerce platforms, ensuring high product visibility and sales performance. Develop and execute platform-specific sales strategies to drive conversions, traffic, and category growth. Coordinate with platform category managers to plan and execute promotions, deals, and campaigns aligned with business goals. Maintain product data accuracy across platforms, updating specifications, images, and new product launches. Monitor and improve content scorecards as per platform guidelines to enhance product visibility and rankings. Plan and implement pricing strategies, discounts, and seasonal campaigns to maximize sales and profitability. Track category-level P&L, analyze spend versus ROI, and ensure profitability while achieving sales targets. Collaborate with finance teams to reconcile claims, commissions, and promotional spends with marketplaces. Analyze sales data, traffic, conversion rates, and platform metrics to identify trends, opportunities, and areas for improvement. Prepare and present weekly/monthly performance reports with insights on sales, growth, and competitive benchmarking. Recommend strategic adjustments to improve revenue and operational efficiency. Work closely with marketing, inventory, finance, and logistics teams to ensure smooth campaign execution and stock management. Liaise with marketplace representatives to resolve operational issues and ensure compliance with platform SLAs and policies. Required Skills & Competencies Strong knowledge of category management, product listing, and e-commerce operations across multiple platforms. Proven experience managing multiple SKUs and ensuring operational efficiency in a fast-paced e-commerce environment. Proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Analysis) for reporting and performance tracking. Strong communication and stakeholder management skills. Ability to multitask, prioritize, and manage multiple projects simultaneously. Analytical mindset with a deep understanding of online consumer behavior and sales funnel optimization.

Project Coordinator Location: Chennai Position Summary We are seeking a proactive Project Coordinator to facilitate smooth coordination between architects, consultants, and site teams. The role involves managing drawings, area statements, and client customization requests. The ideal candidate will prepare CAD drawings, coordinate approval processes, track project changes, and update ERP systems to ensure effective project execution and seamless interdepartmental communication. Key Responsibilities Coordinate with architects, structural consultants, and other relevant stakeholders to obtain and manage execution drawings. Obtain final scheme drawings and area statements from architects and verify accuracy. Share area statements with the marketing team for their use. Prepare estimates and drawings for client customization requests, working closely with site in-charges. Develop CAD drawings as required by management for project planning and execution. Track and maintain records of customization details in coordination with the marketing department. Communicate approved customization details promptly to the site teams. Provide regular updates on customization status to planning and quality control managers. Enter labor bills and relevant data accurately into the ERP system. Qualifications Bachelor s or Master s degree in Civil Engineering or related discipline. Minimum 2 years of experience as a Project Coordinator. Experience in the real estate sector is an advantage. Proficient in AutoCAD, especially in customization and drawing modifications. Strong knowledge of construction drawings, site plans, and layout interpretation. Excellent communication, time management, and organizational skills. Basic understanding of project management principles. Experience handling land records and development documentation is beneficial. Candidate Profile Self-motivated, energetic, and goal-driven. Strong analytical and detail-oriented mindset. Balanced blend of technical and business skills. Excellent interpersonal skills with the ability to foster strong internal and external relationships. Decisive and efficient, with the ability to make sound decisions quickly. Quality-focused, reliable, and maintains high integrity. Effective written and verbal communication skills. Collaborative team player comfortable working across multiple disciplines. Qualification : Bachelors or Masters degree in Civil Engineering or related discipline

Job Title: Manager / Senior Manager Operations Experience Required: 7 15 Years Job Category: Billing Operations Location: Chennai Eligibility: Graduates from any stream Work Mode: Work from Office Job Summary: We are seeking an experienced and strategic Manager / Senior Manager Operations to lead and oversee our end-to-end Revenue Cycle Management (RCM) operations. This role requires deep domain expertise in medical billing, strong leadership, and the ability to manage teams, clients, and data-driven decision-making effectively. Key Responsibilities: Lead and manage end-to-end RCM processes including Charge Entry, Payment Posting, and AR Management. Oversee daily operations and ensure quality, productivity, and process compliance. Manage and mentor teams; provide guidance, support, and performance feedback. Build strong relationships with clients through effective communication via email and calls. Drive data-driven decision-making through data analysis, report generation, and delivering presentations to management. Contribute to operational planning including transition management and FTE forecasting. Collaborate cross-functionally to improve process efficiency and resolve escalations. Maintain a high standard of professionalism, confidentiality, and integrity. Required Skills & Qualifications: Minimum 12 years of experience in end-to-end RCM operations. At least 3 to 5 years of experience in managing and leading teams. Strong oral and written communication skills. Excellent interpersonal skills and ability to work collaboratively or independently. Proficient in MS Office, especially Excel and PowerPoint. Demonstrated experience in client handling, data reporting, and process transitions. Job Essentials: Hands-on experience with Charge Entry, Payment Posting, and AR functions. Experience in handling client communications and escalations. Expertise in data analytics, reporting, and presenting business insights. Proven track record in transition planning and workforce (FTE) management. Qualification : Graduates from any stream

Job Title: Technical Lead Location: Chennai Job Description Provide technical leadership to the development team. Assist in overall application architecture and solution design. Support Delivery and Project Managers with effort estimates. Create Work Breakdown Structure (WBS) from user stories. Provide high-level and detailed design guidelines to development and testing teams. Conduct code reviews to ensure application code aligns with defined architecture standards. Break down top-level tasks into smaller units and estimate work independently with minimal assistance. Manage sprint acceptance tracking and overall sprint management. Responsible for sprint and release deployments. Qualification and Skills Graduate in Engineering / Computer Science / Computer Applications, or Postgraduate in Computer Science / Computer Applications. Experience in Java/J2EE, Spring, Hibernate, JSF is mandatory. Familiarity with frameworks such as AngularJS and Node.js. Experience with MySQL and SQLite databases. Knowledge of HTML5, CSS3, JavaScript, jQuery, Bootstrap, and WordPress. Leadership of mobile app development teams is required; knowledge of Android & iOS SDK, jQuery Mobile, PhoneGap, OnsenUI is an advantage. Preference for candidates with working knowledge of Spring Boot, Spring Security, and Spring Batch. Qualification : Graduate in Engineering / Computer Science / Computer Applications, or Postgraduate in Computer Science / Computer Applications.