Retail Analytics Jobs in Bengaluru

Finance Associate FalconX Location: Bangalore Experience: 3 5 Years Education: Accounting Graduate + Professional degree (CA/CPA preferred) About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX simplifies the complex and fragmented digital asset ecosystem. Our platform enables seamless navigation across all digital asset strategies, providing institutional clients with access, liquidity, and trading solutions traditionally found in conventional financial markets. Role Overview We are looking for a Finance Associate to support our accounting and financial operations. You will play a key role in general ledger maintenance, reconciliations, financial reporting, and process improvements, while collaborating with cross-functional teams including Trading, Treasury, Operations, and FP&A. This role is ideal for someone who is detail-oriented, analytical, and passionate about growing within the digital assets industry. Key Responsibilities General Ledger & Accounting Maintain and reconcile general ledger accounts. Prepare and post recurring and standard journal entries with proper documentation. Reconcile balance sheet accounts including cash, prepaid expenses, accruals, intercompany accounts, and crypto wallets. Ensure accuracy of month-end and year-end close processes using tools like FloQast. Financial Reporting & Analysis Run monthly financial reports, trial balances, and compile supporting schedules for balance sheet and income statements. Assist in variance analysis and highlight unusual fluctuations to management. Support budgeting, forecasting, and cost tracking by providing historical data and trends. Payroll, Prepaid, & Accrual Management Reconcile payroll reports and record recurring payroll journal entries. Update and amortize prepaid expense schedules and record accruals for unbilled expenses. Bank & Crypto Reconciliations Perform weekly bank reconciliations for fiat accounts. Ensure crypto wallet balances align with internal records and investigate unmatched transactions. Audit & Compliance Prepare documentation for audits, including account reconciliations and supporting schedules. Support testing, walkthroughs, and respond to auditor inquiries. Maintain internal controls over financial reporting with proper documentation and approval workflows. Collaboration & Process Improvement Partner with Trading, Treasury, Operations, and FP&A to validate data and ensure accurate GL treatment. Drive process improvements to strengthen accounting practices and streamline month-end close. Contribute to dashboards and reporting tools for enhanced financial visibility. Required Qualifications Accounting Graduate + Professional qualification (CA/CPA preferred). 3 5 years of experience in accounting or finance, preferably in a financial institution or fintech startup. Expert knowledge of IFRS and US GAAP standards. Proficiency in Microsoft Suite (Excel, Word, PowerPoint) and Google Suite. Familiarity with NetSuite or other ERP systems. Strong analytical skills with attention to detail and high accuracy. Excellent verbal and written communication skills. Self-motivated, proactive, and capable of working independently. Prior experience in cryptocurrency is a plus but not required. Success in this Role Deliver accurate, real-time financial reporting to strengthen in-house accounting. Execute month-end close with minimal issues and ensure timely GL reconciliations. Flex across finance functions including intercompany, accruals, prepaid, and payroll. Collaborate effectively across teams to ensure optimal financial outcomes. Demonstrate adaptability, multitasking, and a continuous learning mindset in a fast-paced, dynamic environment. Qualification : Accounting Graduate + Professional degree (CA/CPA preferred)

Senior Executive - Finance (Controllership) Location: Bengaluru Employment Type: Full-time About Us Exotel is a leading provider of AI-powered transformation solutions, enabling enterprises to optimize customer engagement and experience. With over 20 billion annual conversations across omnichannel, voice, agents, and bots, we serve more than 7,000 clients worldwide, spanning industries such as BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education. Customer expectations are constantly evolving, and businesses are balancing the need for increased revenue, optimized costs, and exceptional customer experience (CX). Exotel steps forward as a transformative partner, offering an AI-powered communication platform to help businesses address all these challenges. About the Role We are looking for a Chartered Accountant (CA) to join our Controllership team, who will be responsible for managing accounting, compliance, reporting, and audit functions. This is an exciting opportunity to gain full-spectrum exposure to controllership within a fast-paced, product-driven environment. Key Responsibilities End-to-End Accounting: Manage accounting processes under Indian GAAP and Ind AS, ensuring financial accuracy and compliance. Month-End Close & Reporting: Handle the month-end close process, perform reconciliations, and provide detailed financial reports. Revenue Recognition: Ensure proper recognition of SaaS subscriptions and usage billing in line with accounting standards. Audit & Compliance: Support audit activities and statutory compliance (e.g., GST, TDS, Companies Act). Process Controls: Maintain internal controls, proper documentation, and process hygiene across various entities. Budgeting & Forecasting: Assist in budgeting, forecasting, and variance analysis to support business decision-making. Efficiency Improvements: Drive process automation and improvements to enhance the overall efficiency within the finance team. Qualifications: CA Inter, B.Com (Hons), or MBA in Finance. Experience: Solid understanding of accounting standards and financial reporting. Hands-on experience with revenue recognition and working in SaaS or product-led environments is a plus. Skills: Strong attention to detail, ownership, and analytical mindset. Proficiency in Excel (advanced level preferred). Familiarity with ERP or accounting tools (e.g., SAP, Tally, QuickBooks) is a plus. Exposure: Gain full-spectrum exposure to controllership in a scaling SaaS company, and develop a deep understanding of financial processes in a high-growth environment. Growth Path: Opportunities to progress into roles in Controllership, FP&A, or Business Finance as you continue to grow with us. Innovation: Join a company at the forefront of AI-powered communication solutions, with a mission to drive transformation in customer engagement. If you are a detail-oriented, analytical professional looking to build your career in controllership and gain exposure to a growing SaaS company, apply now! We are excited to have someone with your expertise join our dynamic team. Qualification : CA Inter, B.Com (Hons), or MBA in Finance

Position: Catalog Head Location: Bengaluru Company: Ace Turtle Employment Type: Full-Time About Ace Turtle: Ace Turtle is India s leading tech-native retail company, driving the next phase of transformation in the retail industry. Vertically integrated from design to local manufacturing, marketing, and direct consumer engagement, Ace Turtle leverages proprietary technology and data science to meet the ever-evolving needs of today s consumer. Based in Bengaluru and Singapore, Ace Turtle is the exclusive licensee for iconic global brands such as Lee , Wrangler , Toys R Us , Babies R Us , and Dockers in India and South Asia. Role Overview: As the Catalog Head at Ace Turtle, you will oversee the development, organization, and management of our product catalog, ensuring it aligns with business goals and customer needs. You will work closely with cross-functional teams to maintain an accurate, up-to-date, and engaging catalog that drives sales and enhances the online shopping experience. Key Responsibilities: 1. Catalog Development & Management: Collaborate with product managers, marketing teams, and suppliers to gather comprehensive product data, including specifications, images, and pricing, to build an accurate and dynamic catalog. Regularly update and maintain the catalog, adding new products, removing discontinued items, and ensuring all details such as prices and stock availability are accurate. Ensure the catalog reflects the company s brand identity and product offerings effectively. 2. Data Management & Quality Control: Organize and manage product data, ensuring consistency, accuracy, and integrity across all entries. Handle categorization, tagging, and product attributes, applying best practices in product taxonomy and merchandising techniques. Conduct regular audits to identify and resolve any data discrepancies, ensuring seamless catalog updates. 3. Content Creation & Optimization: Write clear, persuasive, and SEO-optimized product descriptions that highlight key features, benefits, and unique selling points. Optimize product titles, meta tags, and other catalog content elements to enhance search engine visibility and drive conversions. 4. Catalog Presentation & User Experience: Collaborate with design and creative teams to present the catalog in an attractive, intuitive, and user-friendly format. Focus on improving catalog layout, navigation, and visual elements to enhance user experience and drive product discovery. Work with UX/UI teams to ensure an easy and seamless shopping experience, including effective filtering, sorting, and search functionalities. 5. Cross-Functional Collaboration: Partner with internal teams (marketing, sales, e-commerce, procurement) to align catalog strategies with broader business objectives. Collaborate with suppliers and vendors to ensure accurate product listings and timely updates. 6. Performance Analysis & Continuous Improvement: Monitor key performance metrics such as conversion rates, click-through rates, and customer feedback to gauge catalog performance. Use data-driven insights to optimize the catalog s effectiveness and drive improvements in user experience and sales. 7. Project Management: Manage multiple catalog-related projects concurrently, prioritize tasks, and meet deadlines in a fast-paced eCommerce environment. Coordinate with stakeholders to ensure timely execution of catalog updates and improvements. What We re Looking For: Experience: 8+ years of relevant experience in catalog management, product data management, or eCommerce merchandising. eCommerce Expertise: Strong understanding of eCommerce platforms, online retail best practices, and industry trends. Data Management: Proficiency in managing product data in eCommerce platforms or Product Information Management (PIM) systems. Ability to use data analytics tools. Attention to Detail: High level of accuracy in managing product data, ensuring consistency and quality control across the catalog. Communication Skills: Excellent written and verbal communication skills, with the ability to create compelling product descriptions. Analytical Abilities: Strong analytical and problem-solving skills, with the ability to identify opportunities for catalog optimization based on data insights. Technical Proficiency: Familiarity with eCommerce platforms, CMS tools, and digital marketing tools. Basic knowledge of HTML, CSS, or other web development languages is a plus. Project Management: Strong organizational and multitasking skills to manage projects efficiently. Innovative Environment: Be part of a leading tech-native retail company shaping the future of the industry. Growth Opportunities: Work with iconic global brands and contribute to a high-impact, fast-growing business. Collaborative Culture: Join a dynamic, cross-functional team focused on driving results and continuous improvement. Global Reach: Play a pivotal role in managing the product catalog for an internationally recognized portfolio of brands.

Finance Associate Job Type: Full-Time Category: Finance & Accounts Location: Bangalore About Bright Bright is a rapidly growing consumer fintech company on a mission to help Americans get out of debt and improve their financial health. Leveraging data science and machine learning, Bright s mobile app offers powerful tools like credit score building, automated debt paydown, budget planning, and loan refinancing. With 300,000+ users and over 100,000 ratings and reviews, Bright has achieved 6x growth in the past year. Backed by leading investors including Sequoia, Falcon Edge, and Hummingbird, Bright has raised more than $90 million in funding, including recent debt financing from Encina Lender Finance to fuel its credit business expansion. Bright is among the top 8 fintech companies in the U.S. and aims to become a top-100 financial institution by combining data science with financial product innovation all built from India for global markets. About the Role We are seeking a detail-oriented Finance Associate to manage day-to-day accounting operations and support financial reporting for our fast-growing business. This role involves handling accounting systems, performing reconciliations, ensuring compliance with statutory requirements, and providing accurate financial data to management. What You ll Do Manage and review daily bookkeeping and accounting transactions in Tally and QuickBooks (hands-on QuickBooks experience is essential). Oversee operational accounting activities, identify and resolve issues promptly. Prepare and file statutory reports and compliance documents for both India and U.S. on a monthly, quarterly, and annual basis. Conduct analytical reviews of financial data, identify discrepancies, and produce management reports. Perform account reconciliations, including vendor and intercompany transactions. Monitor balance sheet accounts and ensure accurate ledger maintenance. Generate invoices for intercompany transactions and maintain clear documentation. Support audit processes by preparing necessary documentation and reports. Maintain Management Information Systems (MIS) and regularly update senior management. Collaborate with internal teams to ensure timely financial operations and reporting. What You ll Bring Bachelor s degree in Accounting or Finance (required). Minimum 1 year of experience in general accounting or tax accounting. Proficiency with computerized accounting systems, especially QuickBooks (mandatory) and Tally. Strong attention to detail and excellent analytical abilities. Solid understanding of accounting principles, practices, and statutory compliance. Excellent organizational and time management skills, with the ability to prioritize effectively. Strong communication and negotiation skills. Ability to work independently with sound judgment and collaboratively as part of a team. Quick learner with a positive attitude, adaptable to a fast-paced environment. Work with a fast-growing, globally minded fintech startup backed by leading investors. Be part of a high-impact finance team that supports innovation in consumer financial products. Gain exposure to both Indian and U.S. statutory accounting and compliance. Develop your career in a supportive, dynamic environment with opportunities to grow and learn. Help Bright transform the future of consumer finance apply today! Qualification : Bachelors degree in Accounting or Finance

Test Engineer (Senior QA Engineer / SDET) Department: R&D - Engineering Location: Bangalore About Acqueon: Acqueon is a leading provider of Generative AI-powered Revenue Execution Platforms. We empower customer-centric brands to orchestrate multi-channel campaigns and proactively engage consumers through voice, messaging, and email. Trusted by over 200 clients globally, we help enterprises elevate their customer experience, improve revenue recovery, increase sales, and build lasting loyalty. At the heart of Acqueon is a relentless focus on creating delightful, friction-free, and referral-worthy customer experiences using cutting-edge AI and data-driven technology. Position Overview: We are seeking a talented and experienced Senior QA Engineer / SDET to join our growing engineering team. This role focuses heavily on performance testing and test automation, ensuring our applications meet the highest standards of scalability, reliability, and usability. You will work in a collaborative environment with developers, DevOps engineers, and product teams, taking ownership of designing and executing complex test strategies using tools such as JMeter, Gatling, k6.io, and Selenium WebDriver. Key Responsibilities: Design, develop, and execute performance tests for web applications and backend APIs using JMeter, Gatling, or k6.io. Create realistic test scenarios and simulate workloads to evaluate system behavior under varying conditions. Conduct performance tuning and optimization, identify system bottlenecks, and provide recommendations for improvement. Work closely with development teams to analyze test results, diagnose issues, and drive resolutions. Build and maintain automation frameworks using Selenium WebDriver with Java, Cucumber, JUnit, TestNG, or Playwright. Contribute to the integration of performance and functional tests into CI/CD pipelines. Participate in architectural and design discussions to ensure performance considerations are included from the outset. Document test strategies, metrics, and findings, and communicate them clearly across teams. Required Qualifications: Bachelor s degree in Computer Science, Engineering, or a related field. 6 7 years of experience in performance testing and test automation. Strong hands-on experience with JMeter, Gatling, or k6.io. Expertise in building and executing performance test plans for web applications and APIs. Deep understanding of performance metrics, system tuning, and capacity planning. Proficiency in automation using Selenium WebDriver with Java, and frameworks like Cucumber, JUnit, TestNG, or Playwright. Solid knowledge of web technologies, protocols (HTTP/S), and application architecture. Strong analytical skills, attention to detail, and ability to work in dynamic, fast-paced environments. Excellent communication and collaboration skills. Preferred Experience: Experience with Agile/Scrum methodologies. Familiarity with CI/CD pipelines and tools like Jenkins, GitHub Actions, or GitLab CI. Exposure to cloud-based performance testing environments. Experience with monitoring tools (e.g., Grafana, Prometheus, New Relic) is a plus. What We Offer: A fast-paced, high-growth environment working on next-gen customer engagement products. The opportunity to work with cutting-edge technologies and global enterprise clients. A collaborative, people-first culture that values curiosity, ownership, and excellence. If you re passionate about quality, performance, and automation and love solving complex challenges we d love to hear from you. Qualification : Bachelors degree in Computer Science, Engineering, or a related field

Job Title: Data Quality Analyst Location: Bangalore Employment Type: Full-Time About the Role We are seeking a detail-oriented and analytical Data Quality Analyst to join our dynamic Data Desk team. In this role, you will be responsible for maintaining the accuracy, consistency, and reliability of in-house reports, fulfilling client data requests, and conducting external research to support outreach and media engagement efforts. The ideal candidate will be highly organized, process-driven, and passionate about working with data in a fast-paced environment. Key Responsibilities Quality Control of In-House Reports Review and verify internal reports for accuracy, completeness, and consistency. Identify and correct data errors or inconsistencies. Maintain and update quality control documentation and SOPs. Serve Client Data Requests Understand and interpret data-related queries and requirements from clients. Compile, format, and deliver high-quality, client-ready data in a timely manner. Conduct final QC checks before data delivery to ensure reliability and precision. External Research Conduct secondary research to support outreach efforts, including partnerships with journalists and media houses. Analyze market trends, industry data, and other external information sources. Translate research into actionable insights that inform strategic outreach and content development. Who Should Apply 2 4 years of experience in data analysis, quality control, or research-related roles. Strong interest in the startup ecosystem, venture capital, and emerging tech trends. Ability to perform structured secondary research and market analysis. High attention to detail with a process-oriented mindset. Strong analytical thinking and written communication skills. Ability to work independently and manage multiple tasks effectively. Open to continuous learning and feedback, with a growth mindset. A meritocratic environment where decisions are transparent and data-backed. A candid and collaborative culture that values curiosity and encourages questioning. Supportive managers who are invested in your growth and development. Opportunities to build and refine systems that have a meaningful impact.

Position: Manager Risk Containment Unit (RCU) Department: Prevention B2C Location: Pune Experience Required: 1 2 years Minimum Qualification: Graduate or Postgraduate (Any discipline) Job Overview: This position is with Bajaj Finance Ltd. We are seeking a sharp, detail-oriented professional to manage risk and fraud prevention for our Payments business, specifically focusing on our Acquiring QR portfolio. The role spans the full risk lifecycle from onboarding assessments to transaction and portfolio monitoring ensuring early fraud detection and swift risk mitigation. Key Responsibilities: Take complete ownership of risk and fraud management for the Acquiring QR business Conduct thorough onboarding risk checks, ongoing transaction monitoring, and portfolio surveillance Perform daily reviews of risk-triggered cases based on transaction patterns, business verifications, and merchant calls Update internal systems with actions taken and maintain accurate records Generate daily, weekly, and monthly reports highlighting trends, anomalies, and operational efficiency Collaborate with business, operations, and data teams to improve fraud controls and enhance process effectiveness Recommend improvements to risk mitigation strategies based on real-time data and fraud patterns Key Decision Areas: Assess merchant risk based on transaction behavior and documentation Make decisions regarding merchant deactivation/reactivation based on risk evaluations Major Challenges: Achieving 100% monitoring accuracy with zero tolerance for error Responding to fraud situations with agility and decisive action Continually optimizing the process for better risk containment and operational efficiency Required Qualifications & Skills: Education: Graduate or Postgraduate in any discipline; understanding of the payments business is a strong advantage Experience: 1 2 years of experience in risk operations, document verification, or calling roles within NBFCs or banks Proficiency in Advanced Excel for data analysis and reporting Familiarity with Salesforce (SFDC) is essential Strong analytical and decision-making skills Attention to detail and ability to handle high-pressure situations with composure Qualification : Graduate or Postgraduate (Any discipline)

Job Title: Calibration Technician Location: Bangalore Experience Required: 1 2 Years Education Qualification: Diploma in Electronics & Communication (ECE) or Electrical Engineering Job Summary: We are seeking a detail-oriented and organized Calibration Technician to support the calibration of electronic equipment in accordance with industry standards. The ideal candidate will manage internal and external calibration processes, ensure equipment reliability, and maintain accurate documentation, while adhering to AS9100 and ISO9001 standards. Key Responsibilities: Monitor, witness, and review calibration activities conducted by external calibration houses; verify and approve calibration certificates against defined tolerance limits. Manage the internal calibration process, including scheduling, witnessing, documentation, and obtaining approvals from authorized personnel. Maintain an up-to-date calibration database, ensuring that all equipment is calibrated at specified intervals. Act as the single point of contact for communication between the calibration house and internal design or engineering teams. Ensure all calibrated equipment is protected from unauthorized adjustments, damage, or deterioration that could affect measurement accuracy. Monitor and log environmental conditions of equipment to support calibration integrity. Evaluate equipment reliability and escalate issues when abnormalities or failures are observed. Ensure adherence to AS9100 and ISO9001 standards for all calibration processes. Exhibit an understanding of engineering and technical work disciplines and maintain professional interactions. Required Skills & Competencies: Understanding of equipment calibration principles and tolerance analysis. Experience in working with electronic testing and measuring instruments. Proficient in maintaining calibration records and scheduling tools. Strong attention to detail and analytical mindset. Familiarity with AS9100 and ISO9001 calibration compliance requirements. Good communication and coordination skills for liaising with calibration vendors and internal teams. Qualification : Diploma in Electronics & Communication (ECE) or Electrical Engineering

Position: MIS Analyst Location: Bangalore Experience: 0 2 years Industry: Fintech / Financial Services About Muthoot FinCorp ONE Muthoot FinCorp ONE is the digital arm and strategic business unit of Muthoot FinCorp Ltd., a trusted name in financial services. We re building a robust digital ecosystem that offers customers access to a wide range of financial products across Lending, Saving & Investment, Protection, and Remittance. As a fintech startup with the backing of a legacy brand, we combine innovation with reliability. Our mission is to simplify financial access through a seamless, user-friendly platform and to be the most trusted digital financial services provider in the country. Startup agility with enterprise stability High-growth, high-ownership environment Mentorship from industry veterans Attractive compensation and benefits Work on real impact projects from day one Role Overview: As an MIS Analyst, you will play a key role in leveraging data to drive strategic decision-making. You ll be responsible for reporting, analysis, and generating business insights that influence product, marketing, operations, and revenue strategies. Key Responsibilities: Analyze business data to identify patterns, trends, and actionable insights Design, build, and manage internal dashboards and reporting tools to track key performance indicators (KPIs) Deliver weekly, monthly, and ad-hoc reports for senior leadership and business teams Collaborate with cross-functional teams to understand data needs and support strategic initiatives Work with large datasets to uncover insights related to user behavior, channel performance, customer journeys, etc. Conduct deep dives into key business questions using SQL, R, Excel, or Python Communicate findings clearly to both technical and non-technical stakeholders Create models and frameworks to predict business outcomes and identify opportunities Ensure data integrity and accuracy across reports and visualizations Support campaign analysis and performance tracking for digital marketing efforts Key Skills & Qualifications: Bachelor's in Engineering, Mathematics, Statistics, or related discipline OR MBA from a reputed institute 0 2 years of experience in MIS, Data Analysis, or Business Analytics Proficiency in SQL and data visualization tools like Tableau, Power BI, QlikView Experience with reporting tools (e.g., Business Objects, Excel) Working knowledge of statistics and tools like R, SAS, SPSS Familiarity with data pipelines and querying large datasets Strong analytical skills and attention to detail Excellent communication and presentation skills Prior experience or understanding of NBFCs, banking, or lending products is a plus Preferred Tools & Platforms: SQL / Hue / ETL frameworks Tableau / Power BI / QlikView R / Python Excel / Google Sheets Join us at Muthoot FinCorp ONE and make your mark on the digital financial landscape. Apply now and let s build the future together. Qualification : Bachelor's in Engineering, Mathematics, Statistics, or related discipline

Job Title: Personal Protective Equipment (PPE) Products Technical File Reviewer Location: Bangalore Employment Type: Full-time Company Overview: SGS is the world s leading testing, inspection, and certification company. Recognized as the global benchmark for sustainability, quality, and integrity, we operate a network of 97,000 employees across 2,650 offices and laboratories worldwide. Our mission is to enable a better, safer, and more interconnected world by delivering expert solutions that make businesses more efficient and compliant. Position Summary: We are seeking a Technical File Reviewer for PPE products to join our team in Bangalore. The role involves reviewing technical documentation for various PPE categories in line with European legislation and CE marking requirements. The ideal candidate will have a strong technical background in PPE manufacturing, auditing, testing, or inspection, and be familiar with relevant performance standards. Key Responsibilities: Conduct thorough reviews of client technical files across various PPE product lines such as gloves, protective clothing, footwear, and respiratory masks Ensure documentation aligns with applicable performance standards and European regulatory requirements, including CE marking Coordinate effectively with SGS UK and affiliated notified bodies to manage certification processes Draft certificates upon successful review and support timely delivery Respond to client inquiries and provide clear, accurate updates on certification status Maintain high standards of accuracy, organization, and documentation quality Collaborate with internal and external stakeholders to resolve issues smoothly and efficiently Key Skills and Competencies: Strong understanding of PPE products and associated technical standards Familiarity with European PPE legislation, CE marking requirements, and certification processes High attention to detail with an analytical mindset Excellent written and verbal communication skills in English Proficiency in Microsoft Office and general computer literacy Ability to plan, prioritize, and manage multiple technical reviews under deadlines Professional, cooperative, and customer-focused demeanor Qualifications: A technical qualification in a relevant field (engineering, textiles, materials science, etc.) is preferred Work experience in PPE product manufacturing, auditing, inspection, or testing is essential Prior exposure to reviewing certification files and working with notified bodies is highly desirable

Job Title: Design Engineer Location: Bengaluru, Karnataka No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat is a leading provider of innovative home automation solutions, dedicated to enhancing everyday living through intelligent technologies. With a strong presence in the smart living and building automation industry, we offer an exciting and collaborative environment for engineering professionals to grow, innovate, and contribute to transformative projects. Position Overview We are looking for a Design Engineer with a passion for CAD modeling, automation, and system development. This role involves collaborating with engineering, drafting, and operations teams to develop accurate, efficient, and high-quality design solutions. If you're technically inclined, detail-oriented, and eager to contribute to cutting-edge smart automation systems, this opportunity is for you. Key Responsibilities Assist in the development and implementation of CAD modeling and drafting standards for consistent documentation and design. Collaborate with cross-functional teams to incorporate Design for Manufacturability (DFM) and Design for Assembly (DFA) into models and technical drawings. Continuously improve design automation processes to boost efficiency and accuracy. Support engineering operations with tools like spreadsheets, parts lists, BOM (Bill of Materials) generation, and calculation templates. Develop internal system procedures to maintain high-quality standards aligned with industry best practices. Document technical procedures, user manuals, and training materials. Provide technical training and support to team members when needed. Contribute to other engineering or development projects as assigned. Skills & Experience Must-Have: Bachelor's degree in Electrical Engineering or a related field. 1 4 years of relevant experience in industrial or design automation. Good verbal and written communication skills. Team player with the ability to work under tight deadlines. Strong attention to detail, creative problem-solving skills, and analytical thinking. Proficiency in CAD software and understanding of design principles. Experience with engineering tools, ERP systems, and MS Office Suite (Excel, Word, Outlook). Preferred/Good-to-Have: Experience in CAD automation or engineering application development (2+ years preferred). Ability to work as a full-stack developer (desktop, web, client platforms) is a plus. Passion for programming and self-driven learning. Ability to work in flexible shifts as required. Familiarity with home automation or building systems is advantageous. Who Can Apply Candidates with 1 4 years of relevant experience. Freshers with strong academic backgrounds and a passion for design & automation are also encouraged to apply. If you're looking to contribute to the future of intelligent living while advancing your engineering career, we invite you to be part of the EBSL Automat journey. Qualification : Bachelor's degree in Electrical Engineering or a related field

Job Title: VIP Customer Service Associate Location: Bangalore, India Company: IntouchCX Experience: 2-4 years Job Type: Full-time About IntouchCX IntouchCX is a leader in customer experience management, partnering with iconic brands to provide top-tier support via voice, chat, email, and social media, leveraging advanced technology and a passionate team. Role Overview As a VIP Customer Service Associate, you will: Interact daily with VIP customers across phone, social media, chat, and email. Proactively engage customers to boost participation in sales events and enhance retention. Manage forums and social media channels, moderating posts, escalations, and bugs. Deliver personalized, script-free service tailored to VIP needs. Analyze Beta feedback and provide insights. Provide exceptional service that minimizes escalations and maximizes satisfaction. Requirements & Skills Education: Post-secondary degree in any field Experience: 2-4 years in customer service, preferably with script-free chat and email processes Fluent in spoken and written English with excellent comprehension Strong analytical skills and attention to detail Ability to multitask, prioritize, and meet deadlines Calm, professional, and able to work with a sense of urgency Comfortable working night shifts Positive attitude with critical thinking and excellent interpersonal skills Benefits Competitive compensation with performance incentives Robust learning and growth opportunities Recognition programs and employee engagement initiatives Free food and transport (for on-site work) Medical insurance coverage

Job Title: Research Associate Solutioning Location: Bengaluru, Karnataka, India Department: DAC Qualification: Bachelor s in Engineering, Technology, or equivalent technical field Experience Required: 3 6 years About TheMathCompany TheMathCompany (MathCo ) is a global Enterprise AI and analytics firm that empowers Fortune 500 and Global 2000 enterprises to make smarter, faster decisions through cutting-edge data-driven solutions. Founded in 2016, we bridge the gap between business objectives and AI adoption through NucliOS, our proprietary platform designed to accelerate AI adoption via modular, scalable components. We believe in a culture of transparency, innovation, and collaboration, enabling our people Mathemagicians to grow beyond roles, create meaningful impact, and Leave a Mark. Role Overview As a Research Associate Solutioning, you will be a key contributor to strategic pre-sales and solution design initiatives. This role blends technical depth with consultative storytelling to help craft compelling, client-focused analytics solutions. You will be the go-to expert bridging business goals with AI/ML capabilities, working alongside Sales, Delivery, and Customer Success teams to convert opportunities into impactful engagements. Key Responsibilities Act as a technical subject matter expert in sales and solutioning conversations, supporting client acquisition with business and technical insights. Co-develop tailored proposals, RFPs, and solution roadmaps in collaboration with cross-functional teams. Translate complex business challenges into actionable analytics use cases and scalable AI/ML solutions. Design and present proof-of-value (PoV) concepts, dashboards, and solution architectures using tools like Power BI or Figma. Engage C-suite stakeholders, technical teams, and business leaders to gain buy-in and communicate value. Stay ahead of emerging trends in AI, data science, and industry-specific analytics applications (e.g., CPG, Retail, Pharma, Tech). Partner with Customer Success to collect feedback and continuously enhance solution offerings. Evangelize analytics adoption and drive transformation through strategic storytelling and clear, data-backed communication. Required Skills & Experience 3 6 years of experience delivering analytics-led, AI-driven solutions in a consultative or enterprise environment. Deep understanding of machine learning algorithms (e.g., regression, classification, neural networks, Bayesian models). Strong communication skills both written and verbal with experience creating impactful solution presentations and client deliverables. Demonstrated experience leading cross-functional teams including data scientists, product designers, and business analysts. Fluency in data analytics tools and storytelling frameworks; ability to influence through well-designed decks or dashboards. Domain expertise in one or more industries: CPG, Retail, Pharma, or Technology. Strong organizational skills, able to manage multiple priorities in a fast-paced, deadline-driven environment. Preferred Qualifications Bachelor's degree in Engineering, Statistics, Computer Science, or a related technical discipline. Candidates from non-technical backgrounds with relevant work experience and demonstrable technical proficiency are also welcome to apply. Hybrid Innovation Model: Combine enterprise-grade AI with practical business outcomes. NucliOS Platform Access: Work with one of the most advanced AI solutioning platforms in the industry. Culture of Growth: Transparent, feedback-driven, and meritocratic work culture. Impactful Work: Collaborate with global clients on meaningful problems that shape industries. Qualification : Bachelor's degree in Engineering, Statistics, Computer Science, or a related technical discipline.

Job Title: Senior Manager Data Science, Data Modelling & Analytics Location: Bengaluru Department: Insights & Analysis About the Role: As a Senior Manager, you will lead a team of data scientists and analysts, driving the development and deployment of advanced analytics solutions that enable data-driven decision-making. This role blends strategic leadership with hands-on technical expertise, playing a critical part in delivering impactful insights and analytics across the organization. Key Responsibilities: Hands-On Technical Contribution: Design, develop, and deploy advanced machine learning models and statistical analyses to address complex business challenges. Utilize Python, R, SQL, and other tools to manipulate data and build predictive models. Manage end-to-end data pipelines including collection, cleaning, transformation, and visualization. Collaborate with IT and data engineering teams to integrate analytics solutions into production environments. Provide thought leadership on analytics solutions and metrics aligned with business needs. Team Leadership & Development: Lead, mentor, and manage a team of data scientists and analysts, fostering collaboration and innovation. Guide career development, conduct performance evaluations, and promote skill enhancement. Encourage continuous learning and adoption of best practices in data science methodologies. Strategic Planning & Execution: Collaborate with senior leadership to define and execute data science strategy aligned with business goals. Identify and prioritize high-impact analytics projects that deliver business value. Ensure timely and quality delivery of analytics solutions balancing scope and resources. Client Engagement & Stakeholder Management: Act as primary point of contact for clients, translating business challenges into data science solutions. Lead client presentations, workshops, and discussions, effectively communicating complex analytical concepts. Build and maintain strong client relationships, managing expectations and deliverables. Deliver regular reports and dashboards to senior management and stakeholders. Bridge communication between technical teams and business units to align analytics initiatives with organizational objectives. Cross-Functional Collaboration: Work closely with Business Intelligence, Market Analytics, and Data Engineering teams to integrate analytics into business processes. Translate complex insights into actionable recommendations for non-technical stakeholders. Facilitate data-driven workshops and presentations across the organization. Collaborate with support functions to provide timely leadership updates on operational metrics. Governance & Compliance: Ensure compliance with data governance policies and data privacy regulations (e.g., GDPR, PDPA). Implement best practices for data quality, security, and ethical analytics use. Stay abreast of industry trends and regulatory changes affecting data analytics. Qualifications: Education: Bachelor s or Master s degree in Data Science, Computer Science, Statistics, Mathematics, or related field. Experience: 12+ years in advanced analytics, data science, data modelling, machine learning, or related fields. 5+ years in leadership roles managing analytics teams and projects. Experience in BFSI, Hi-Tech, Retail, or Healthcare industries preferred. Experience with media data is a plus. Technical Skills: Proficiency in Python, R, SQL. Experience with data visualization tools like Tableau, Power BI. Familiarity with big data platforms (Hadoop, Spark) and cloud services (AWS, GCP, Azure). Strong knowledge of machine learning frameworks and libraries. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and interpersonal abilities. Ability to influence and drive organizational change. Strategic thinker focused on business outcomes. Desirable Expertise: Advanced Analytics Techniques: Descriptive Analytics: Statistical analysis, data visualization. Predictive Analytics: Regression, time series forecasting, classification, market mix modelling. Prescriptive Analytics: Optimization, simulation modelling. Text Analytics: NLP, sentiment analysis. Machine Learning Techniques: Supervised Learning: Linear/logistic regression, decision trees, random forests, gradient boosting, SVMs. Unsupervised Learning: Clustering, PCA, anomaly detection. Reinforcement Learning: Q-learning, deep Q-networks. Generative AI & Large Language Models (Good to Have): Experience with GPT, Gemini, LLAMA, etc. for text generation, summarization, conversational agents. Hyperparameter tuning, prompt engineering, embeddings, fine-tuning. Additional Skills: Proficiency with Tableau or Power BI (advanced visualization). Strong data management, structuring, and harmonization skills.

Staff/Senior Staff AI Developer Advocate Location: Bangalore, Karnataka, India Company: Qualcomm India Private Limited General Summary We are looking for Developer Advocates to enable developers building with generative AI and AI-driven hardware applications. You will engage with the community and create resources to onboard developers on our platforms. Qualcomm products touch multiple industries, including mobile, laptops, mixed-reality, robotics, and industrial IoT. You will work closely with product, engineering, and regional sales teams to drive awareness and engagement for our platforms. You are a builder who loves writing code and integrating AI models into applications. Whether it's language-based use cases, computer vision, or audio, you can effortlessly integrate open-source models (large or small) and distilled models into applications. You are also a community builder, engaging, ideating, and helping others realize their development goals. Your contributions and insights from the community will directly impact product improvements, drive feature prioritization, and help create a repository of community-contributed sample applications, tutorials, and content. You will engage with community builders and influencers to build ecosystems that encourage constant collaboration. Responsibilities Engage with external developers in at least one of the following application areas: IoT, Automotive, Microsoft device ecosystem. Collaborate across software, hardware engineering, developer marketing, and product management teams. Understand trends in ML model design and workflow through academic research and developer engagements. Ensure comprehensive sample applications for AI on Linux/Windows using Snapdragon to cover a variety of models and use cases. Interface with 3rd party developers and internal teams to create easy-to-use sample applications and documentation for Windows on Snapdragon. Contribute new features and designs to the Qualcomm AI toolkit to enhance the developer workflow. Minimum Qualifications Bachelor's or advanced degree in computer science, artificial intelligence, or a related field. 6+ years of software engineering, systems engineering, or related work experience. Preferred Qualifications Excellent understanding of AI frameworks (e.g., TensorFlow, PyTorch), GPU programming, and parallel computing. Experience with large language models/foundational models is a plus. Good understanding of the complete AI software stack and AI performance tuning techniques on GPU, NPU-based systems. Experience in developing end-to-end AI applications on Windows using Windows ML, DirectML. Experience with training and deploying models on servers and porting them to client Windows compute platforms, including inference deployment and performance tuning. Proficiency in programming languages such as Python and C++. Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Strong leadership abilities to guide development teams. Attention to detail with strong problem-solving, analytical, and debugging skills. Ability to adapt quickly and learn in a fast-changing environment. Familiarity with software development methodologies, version control systems, and agile project management practices. 12+ years of application development experience, with 5+ years in AI application development on Windows. Bachelor's degree in Computer Science or Electrical Engineering. Qualification : Bachelor's or advanced degree in computer science, artificial intelligence, or a related field.

Associate Category - Men Fashion Location: Bangalore, Karnataka | Business About the Team Because we are solving a unique problem, one that s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User Growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10x speed is where we excel. If you want a high-powered career growth and supportive work environment, we are the right destination for you! About the Role We are looking for a dynamic, self-starting, result-oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers businesses, expanding selection, and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver bar-raising performance every time. If you love solving problems, enjoy being in leadership roles, and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, a high learning environment, and a very exciting professional journey! What you will do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meesho s values & principles across your team Work with central teams to ensure best selection, affordable prices, and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRAs & goals for the team and individuals. Compile and evaluate metrics for success assessment at individual and team level Communicate priorities and key decisions with stakeholders using excellent verbal, written & visual communication skills Drive higher supplier engagement and quick problem resolution through effective team guidance Build processes to drive higher efficiency and better outcomes Influence strategic decisions across the organization by earning the trust of stakeholders Use quantitative & qualitative data effectively to drive decisions & measure success Help define category short & medium-term goals, execution roadmap and team priorities aligned with company strategy What you will need BE/B.Tech from premium institutes 1 3 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead the team and manage relevant stakeholders About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone Meesho (Meri shop) started with a single idea in mind to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping into the company s massive customer base, state-of-the-art tech infrastructure, and pan-India logistics at the lowest cost. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation have enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprise a comprehensive set of elements monetary, non-monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," influence everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles. We provide market-leading compensation both cash and equity-based tailored to job roles, experience and skills. Our MeeCare Program supports holistic wellness with medical insurance, telehealth, wellness events, gym discounts, and more. We also offer generous leave policies, parental benefits, retirement options, and learning & development support to ensure a healthy work-life balance. Qualification : BE/B.Tech from premium institutes

Job Title: Node.js Developer Experience: 3+ Years Location: Bangalore Responsibilities Collaborate within an Agile team to develop applications and services. Contribute to team and organizational improvements in process and infrastructure. Build customer-facing UI and back-end services for payment processing administration and management. Code, test, and operate Node.js-based services. Use tools and ingenuity to identify and fix defects before they become a problem. Requirements In-depth knowledge of Node.js with serverless frameworks for AWS Lambda Server. Hands-on experience with HTML, CSS, and AJAX. Development experience in designing object-oriented JavaScript and SVG. Familiarity with web libraries and frameworks such as AngularJS, Polymer, and Closure. Knowledge of the full web stack, including protocols and web server optimization techniques. Strong analytical and problem-solving skills. Attention to detail.

Job Title: Senior Software Development Engineer in Test (SDET) Location: Bangalore, India (Office-based role) About Couchbase: As industries race to embrace AI, traditional database solutions fall short of the growing demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in the AI-driven world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Job Overview: Couchbase is expanding rapidly, and our Engineering and Cloud teams are at the heart of this growth. As a Senior Software Development Engineer in Test (SDET), you will be a key contributor to ensuring high quality across our data infrastructure systems. You will collaborate closely with engineering teams to optimize test frameworks in Python/Golang, scaling them to handle larger workloads under stress and heavy load. This role provides an exciting opportunity to contribute to the growth and development of our products and to shape the future of our testing and automation strategies. Responsibilities: Automation & Test Framework: Lead the design, implementation, and maintenance of automation and test frameworks to support large-scale data infrastructure systems. Scaling Systems: Optimize test frameworks (Python/Golang) to handle systems under large scale, high load, and stressful conditions. Component Testing: Drive testing across multiple components, including API interfaces, databases, storage, file systems, and OS-level functionality. Environment Configuration: Set up and configure test environments, including Windows and Linux OS, networking, proxies, and client-server tests. Collaboration: Work with cross-functional teams to ensure quality testing and continuous improvement of products through integrated automated testing. Analysis & Reporting: Provide in-depth analysis and generate clear, actionable reports on test results, issues, and areas for improvement. Problem-Solving: Identify and resolve complex testing issues in a timely manner, demonstrating self-motivation and keen analytical skills. Communication: Maintain strong communication with both technical and non-technical teams to provide clarity on testing outcomes, issues, and resolutions. Requirements: Experience: 4 to 6 years of hands-on experience in automation and test framework implementation. Programming Skills: Proficiency in Python, C/C++, Java, or Golang. Testing Expertise: Demonstrated experience testing APIs, databases, storage systems, file systems, and operating systems. Technical Understanding: Good understanding of large-scale distributed systems, relational/NoSQL databases, OS concepts, and networking. Test Environments: Experience configuring test environments and working with infrastructure as a service (IaaS) across Windows and Linux OS. Problem-Solving & Analytical Skills: Strong attention to detail, excellent problem-solving skills, and curiosity for identifying and addressing complex issues. Collaboration: Ability to thrive in a fast-paced environment and work effectively within a team. At Couchbase, we reimagine database technology to enable modern, flexible, and cost-effective applications that drive premium customer experiences. Our Capella platform delivers cutting-edge solutions, empowering businesses to rapidly build applications that scale with performance and flexibility. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: A variety of world-class medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: We value your contributions and provide opportunities to grow and make an impact. Fun Perks: Ergonomic office setup, food & snacks for in-office employees, and more!

Senior Payroll & HR Generalist About Saviynt Saviynt is an identity authority platform designed to power and protect organizations in an era of digital transformation. As businesses navigate growing cybersecurity risks, our Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence, ensuring secure, right-time access to critical digital resources. To support our rapid growth, we are seeking a Senior Payroll & HR Generalist who will play a crucial role in managing payroll processes and leading key HR functions across India and the APAC region. This role will report to the Manager of Payroll & Benefits in El Segundo, CA, for functional leadership, while working locally under the Director of Human Resources in Bengaluru. Key Responsibilities Payroll Processing & Compliance Lead and oversee end-to-end payroll processing for India & APAC, ensuring accuracy, compliance, and timeliness. Partner with global payroll and accounting firms to maintain adherence to international payroll regulations and best practices. Review, analyze, and verify payroll reports to identify discrepancies, processing necessary adjustments before final payroll completion. Maintain and update payroll data in Namely, ensuring accurate records of compensation, tax deductions, bonuses, and statutory contributions. Manage payroll-related benefits administration, including incentives, tax deductions, and retirement contributions. Ensure compliance with local labor laws, taxation policies, and company policies related to payroll and employee benefits. HR Generalist & Employee Lifecycle Management Oversee employee leave management, ensuring accurate payroll integration and compliance with company policies. Support onboarding & offboarding processes, ensuring payroll setup for new hires and accurate termination payouts. Assist with performance evaluation processes, ensuring payroll-related adjustments align with compensation changes. Serve as an HR compliance expert, advising on payroll-related labor laws, employment verification, and unemployment claims. Audit, Reporting & Strategic HR Support Prepare payroll-related reports for internal and external stakeholders. Facilitate payroll audits, pension filings, and employment verifications. Work closely with HR leadership to align payroll strategies with business objectives and drive process improvements. Provide administrative, operational, and strategic HR support to the Director of Human Resources as needed. What You Bring Extensive experience in payroll processing & HR functions for India & APAC. Strong knowledge of Indian labor laws, payroll compliance, taxation, and employee benefits. Experience in full-cycle payroll management, including incentives, tax deductions, and statutory contributions. Proficiency in HR systems (Namely or similar HRIS platforms). Ability to manage audits, reports, and compliance documentation. Excellent attention to detail, problem-solving, and analytical skills. Strong collaboration skills with global teams across multiple time zones. Preferred (Good to Have): Experience working in a fast-paced SaaS or tech-driven organization. Knowledge of global payroll practices (US, Europe, APAC, etc.). Work in a high-growth, technology-driven environment that values innovation and excellence. Gain exposure to global payroll processes & HR strategies in a dynamic, fast-paced setting. Collaborate with industry-leading professionals and contribute to scaling a global workforce. Competitive compensation, benefits, and professional growth opportunities. Saviynt is an equal opportunity employer. We welcome applicants from diverse backgrounds and do not discriminate based on race, gender, age, disability, or veteran status. If you re a detail-oriented payroll and HR expert passionate about process efficiency and compliance, we d love to hear from you!

About Oracle FSGBU and Banking Consulting NACA: Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the Financial Services industry. Oracle s customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five World Stock Exchanges. With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment. Our solutions have the world's most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements. Banking Consulting NACA which is a part of Americas Region under FSGBU - Consulting delivers Oracle Technology and Applications solutions for clientele in the North America, South America and Caribbean region. The service offerings include Application Implementation, Managed Services and Customization development services for Oracle Financial Services Software Banking products. Your Opportunity This gives you an opportunity to apply your technology knowledge, skills and experience to work in the Banking Consulting team with a new generation of Oracle Banking products in next generation architecture built leveraging the latest technologies. Utilize your communication and service skills to provide support in addition to problem solving and technical skills. Our Ideal Candidate Should have excellent communication and presentation skills and can willing to go that extra mile to attain perfection. Effective verbal and written communication skills. Should be bilingual. Able to have effective written and verbal communication in Spanish and English. Proactive, willing to take ownership, ability to quickly learn new technologies and take up new tasks and initiatives. Should have excellent problem solving, analytical and technical troubleshooting skills. Ready for working in shifts. Your Responsibilities Be primary point of contact for a portfolio of Enterprise clients, coordinating with the L3 support teams to drive issues to resolution. Provide immediate assistance to end users for incidents / problems involving FLEXCUBE/OFSLL products. Perform first level analysis and diagnosis of incidents / problems for end-users. Collaborate daily with the L3 support & development teams to ensure proper information is available to them to triage and fix software bugs. Maintain and create documentation around technical troubleshooting and best practices. Keep technical documentation and procedures up to date. Provide technical assistance as needed for troubleshooting and customer service. Ensure technical problems are resolved in a timely manner. Provide input regarding methods to increase operational efficiencies and technical product improvements. Become internal expert on supporting FLEXCUBE, OFSLL software. Use defined standards/tools/processes to achieve deliverables that meet quality expectations of Oracle / Client. Document all work in accordance with agreed standards/processes applicable for Oracle / Client. Adhere to defined Change Control Process of Oracle / Client. Comply with Oracle / Client audit / Compliance requirements. Perform proper handover / knowledge transfer at end of each assignment. Timely status reporting to supervisor. Timely submission of timesheets and expenses for Oracle / Clients. Your Qualifications Mandatory A minimum of 2 years working experience as L2 application support engineer for Banking/Financials services application. Able to perform Issue Tracking on Application and follow-up for resolution of same with stakeholders. Experience in supporting Web-based business applications. Moderate knowledge in writing complex SQL queries. Working knowledge in UNIX Operating System. Skilled in creating and maintaining technical documentation. Should be bilingual. Able to have effective written and verbal communication in Spanish and English. Optional Possess good understanding of Core Banking. Experience with web services. Prior experience in supporting FLEXCUBE, OFSLL products is an added advantage. Soft/Behavioral Skills Works under pressure and can manage SLA s. Customer-friendly communication and attitude. Strong analytical skills, attention to detail - a problem solver. Excellent organization skills, ability to systematize and prioritize. Customer service experience and problem-solving skills. Patience and understanding. Investigation and diagnostic skills. Ability to multi-task and work with team to meet deadlines. Experience Experience of 2 to 4 years. Experience as L2 application support engineer for Banking/Financials services application. Educational and Other Qualifications Master s in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree. Work Environment Should be willing to work remotely as well as travel to client locations. Should be willing to take up FLEXCUBE Technical certifications in functional areas as and when required. Ability to work in a high pressure, fast moving and challenging environment. Ready for on call support during off business hours on a need basis. Ready to work in shifts. Team player. Job Location: Bangalore, Chennai, Mumbai Qualification : Masters in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree.