Risk Analytics Jobs in Gurgaon

Position: Senior Manager Process Audit Location: Gurgaon Experience: 13 to 16 years Qualification: Chartered Accountant (Mandatory) Role Overview We are seeking an experienced and strategic Senior Manager Process Audit to lead and elevate our internal audit function, with a strong focus on dealer operations and business process optimization. This role is pivotal in enhancing operational efficiency, ensuring policy and regulatory compliance, and mitigating business risks across the organization. The ideal candidate is a Chartered Accountant with a deep understanding of internal controls, risk assessment, and process improvement particularly in the automobile or dealership sector. Key Responsibilities Audit Strategy & Planning Develop and execute a robust annual audit plan aligned with corporate objectives and risk priorities. Define audit scope, methodologies, and timelines for dealer operations and core business processes. Ensure alignment with regulatory standards, internal controls, and industry best practices. Audit Execution Lead and oversee end-to-end audits from planning and fieldwork to reporting and follow-up. Assess compliance with company policies, operational efficiency, and risk mitigation practices. Perform root-cause analysis and validate corrective actions across processes and dealerships. Risk Management & Process Improvement Identify gaps, inefficiencies, and compliance risks in systems and dealer operations. Provide actionable recommendations to business stakeholders for process improvement. Drive long-term process standardization and control enhancement initiatives. Stakeholder Collaboration Partner with cross-functional teams, senior leadership, and dealer networks to drive audit outcomes. Ensure timely resolution of audit issues and effective implementation of agreed action plans. Act as a trusted advisor for internal controls and risk governance. Performance Monitoring Track dealer and process performance using KPIs, customer satisfaction metrics, and brand compliance. Ensure sustainability of improvements and consistency in operational execution. Reporting & Communication Prepare and present detailed audit reports to senior management, highlighting key risks and business insights. Drive a culture of transparency, compliance, and accountability through clear communication and regular updates. Qualifications & Requirements Chartered Accountant (CA) Mandatory 13 to 16 years of post-qualification experience in process audits, internal controls, or operational risk Strong background in auditing dealer networks and business operations, preferably in the automobile sector Expertise in internal control frameworks, process reviews, and risk-based auditing Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SAP Strong report writing, analytical, and presentation skills Excellent communication, stakeholder engagement, and team collaboration skills Sound knowledge of industry regulations, compliance standards, and risk management frameworks Skills Required Process Auditing & Internal Controls Dealer Operations Review Risk Identification & Mitigation Compliance Monitoring Audit Strategy & Execution Stakeholder Management Join us in driving operational excellence and shaping a compliant, performance-driven culture. Apply now to lead the charge in audit innovation and business transformation. Qualification : Chartered Accountant (Mandatory)

Category: Administrative Staff Type: Full Time Location: Medanta, Gurugram Job Description: Data Analysis: Collect, clean, and analyze inventory and store data to identify trends, variances, and operational inefficiencies. Develop data models, reports, and dashboards that provide actionable insights into stock levels, order patterns, and consumption rates. Collaborate closely with inventory, procurement, and supply chain teams to enhance forecasting and stock replenishment strategies. Utilize data visualization tools such as Excel, Power BI, and PowerPoint to present complex data clearly and effectively. Coordinate with the IT team to develop automated reporting tools. Auditing: Conduct audits on inventory records, store transactions, and stock management processes to ensure compliance with company policies. Perform physical stock verifications and reconcile discrepancies with system records. Assess internal controls, risk management practices, and the effectiveness of store and inventory operations. Prepare detailed audit reports with actionable recommendations to mitigate risks and improve accuracy. Ensure timely follow-up on audit action plans and report progress to management. MIS Preparation and Reporting: Develop and maintain comprehensive MIS reports to track key performance indicators (KPIs) related to inventory and store management. Prepare daily, weekly, and monthly performance and inventory status reports. Provide insights and recommendations to senior management based on MIS data analysis to support strategic decision-making. Design custom reports and templates to better monitor inventory movement and storage efficiency. Ensure timely dissemination of reports and data insights to relevant stakeholders. Qualifications: Bachelor s degree in any field. Proven experience (1-3 years) in data analysis, auditing, and MIS reporting preferably in inventory or supply chain management. Proficiency in data analysis tools and ERP systems such as Excel, SAP, and Power BI. Basic knowledge of inventory management and control processes. Strong analytical, problem-solving, and communication skills. Qualification : Bachelors degree in any field.

Product Analyst - Team Lead (Risk) Location: Gurugram, Haryana (On-site) Company: Paytm India s Leading Mobile Payments & Financial Services Platform About Paytm Paytm is India s pioneer in mobile payments and financial services distribution, transforming commerce for millions of small businesses. Our mission is to empower half a billion Indians by bringing them into the mainstream economy using innovative technology. About the Team The Credit Risk Product Team plays a critical role in lending by developing efficient, scalable, and compliant risk assessment models. The team partners with data scientists, engineers, and business stakeholders to refine underwriting processes through advanced analytics and machine learning optimizing loan performance and minimizing defaults. Role Overview We are looking for a detail-oriented Product Analyst to lead credit risk initiatives. In this role, you will implement and optimize credit risk policies while ensuring compliance with regulatory requirements. You will work closely with data scientists, product managers, and credit teams to enhance underwriting models and risk decision frameworks. Key Responsibilities Analyze credit risk across multiple credit products, such as credit cards, merchant loans, and personal loans. Collaborate with business teams to understand and implement credit risk policies on the platform. Monitor and evaluate the performance of risk policies; provide actionable feedback to Product and Policy teams. Leverage alternative data sources, machine learning models, and traditional credit assessments to improve risk evaluation. Conduct testing, scenario analysis, and policy resilience measurement. Track key risk indicators (KRIs) and generate insights for management. Ensure compliance with regulatory guidelines and internal risk frameworks. Work with product and technology teams to embed risk-based decision-making into lending workflows. Qualifications 1 2 years of relevant experience, preferably in fintech or banking. Strong proficiency in SQL and Python for data analysis and manipulation. Basic understanding of APIs and streaming platforms like Kafka is a plus. Excellent analytical, problem-solving, and communication skills. Ability to thrive in a fast-paced, dynamic environment and collaborate cross-functionally. Educational background: B.Tech from reputed institutes like NIT, BITS, or equivalent. Be part of India s largest fintech lending ecosystem with 500+ million users and 21+ million merchants. Work in a fun, energetic environment designed to help you reach your full career potential. Unique opportunity to shape India s largest digital lending story and drive financial inclusion.

Job Title: Revenue Finance Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re making software development so easy, everyone can do it regardless of their tech skills or budget. We've empowered thousands of entrepreneurs and global giants like BBC, Makro, and Pepsi to bring their software ideas to life. And we re just getting started. Backed by $450M in funding, including a $250M Series D round and a strategic partnership with Microsoft, we re one of the fastest-growing AI tech companies globally. We were named one of Fast Company s Most Innovative Companies in AI (2023) and Europas Scaleup of the Year (2022). Life at Builder.ai Builder.ai isn t your average tech company. Here, experimentation is encouraged, innovation is expected, and learning never stops. You ll join a diverse, passionate, high-performance team that thrives on pushing boundaries and rewriting the rules of software development. We believe in Builder s HEARTT values: Heart, Entrepreneurship, Accountability, Respect, Trust, Transparency and most importantly, getting stuff done. As a Revenue Finance Manager, you'll be at the core of our financial operations driving accurate revenue recognition, leading strategic reporting, and enabling high-impact business decisions. You ll work across functions to manage our complex invoicing and revenue processes, support audits, and drive financial automation. This is a high-impact, high-visibility role ideal for someone who loves both strategy and execution, and who wants to play a foundational role in a fast-scaling finance function. Key Responsibilities Invoicing & Compliance Ensure invoicing aligns with contract terms across global regions. Partner with delivery, product, and customer teams for timely and accurate invoicing. Apply payments in systems like B360 and NetSuite. Revenue Recognition & Audit Support Understand and manage complexities like unbilled revenue, deferred revenue, and promotions accounting. Support external audits by preparing reconciliations and documentation. Automation & Optimization Lead automation of the payment application process. Identify red flags and revenue risks using data analytics. Drive adoption and optimization of NetSuite revenue modules. Month-End Close & Financial Control Assist with monthly/quarterly close activities. Prepare and account for credit notes as required. What You ll Bring Chartered Accountant (CA) qualification. 3 7 years of experience in revenue finance, invoicing, reconciliation, and ERP systems. In-depth understanding of revenue recognition standards (e.g., ASC 606 / IFRS 15). Hands-on experience with NetSuite or other major ERP platforms. Strong analytical mindset with experience in financial modeling, forecasting, and variance analysis. Excellent stakeholder management skills and attention to detail. What You ll Get Quarterly discretionary variable pay Stock options in a $450M Series D tech company 24 days annual leave + public holidays 2 Builder family days + Christmas-New Year time off Fully funded private medical insurance Free lunch at our state-of-the-art Gurugram office Generous referral bonus scheme Why You Should Join If you re a finance leader in the making who wants to go beyond the numbers, challenge yourself daily, and grow with a fast-paced, mission-driven company this is your chance to do it at scale. Apply now and take your career to the next level with Builder.ai. Qualification : Chartered Accountant (CA) qualification.

Job Title: Growth Consultant Logistics SaaS | Gurgaon, Haryana Location: Gurgaon, Haryana Job Type: Full-time Industry: Logistics Technology | SaaS | Supply Chain Solutions Company: Shipsy About Shipsy Shipsy is a leading global SaaS company revolutionizing the logistics and supply chain industry through AI-powered solutions. In an industry worth trillions but still reliant on manual processes, our technology provides end-to-end shipment visibility, cost optimization, and enhanced customer experiences for some of the world s most renowned businesses. Our client base spans the Middle East, India, and Southeast Asia, and includes top-tier enterprises like Reliance, Domino s, Zepto, UPS Gulf, DTDC Express, Burger King, and Landmark Group. With over 3 million shipments processed daily, nearly 10% of India s container trade is tracked using our platform. Backed by global investors like Peak XV Partners, InfoEdge, and A91 Partners, we've raised $35M+ and grown to a 280+ member team across offices in Gurgaon (HO), Mumbai, Bangalore, and Dubai. Position Overview: Growth Consultant As a Growth Consultant at Shipsy, you'll act as a strategic advisor and customer success partner, helping clients realize the full potential of our logistics tech platform. You ll drive account growth by identifying new use cases, enhancing adoption, and ensuring clients achieve maximum ROI. This is a high-impact, consultative role requiring strong relationship-building, analytical thinking, and logistics domain expertise. Key Responsibilities Client Success & Relationship Management Build and maintain strong relationships with senior client stakeholders. Align client objectives with Shipsy s solutions to deliver business value. Conduct regular on-site visits to strengthen partnerships and understand evolving client needs. Growth Strategy & Account Expansion Analyze client usage and develop tailored growth strategies. Identify new use cases and encourage product adoption across departments. Lead strategic conversations that position Shipsy as a long-term partner. Customer Success Operations Serve as a trusted advisor by proactively addressing client challenges. Track KPIs and ensure timely adoption of new product features and enhancements. Monitor client performance metrics to ensure success outcomes are achieved. Upselling & Cross-Selling Identify upselling and cross-selling opportunities based on client goals. Collaborate with Sales and Product teams to facilitate renewals and expansion. Data-Driven Client Consulting Utilize data and analytics to deliver actionable insights and identify risks. Report on adoption trends, usage levels, and client engagement. Training & Enablement Deliver onboarding, training sessions, and resources tailored to client needs. Create customized enablement plans to help clients achieve faster time-to-value. Customer Advocacy & Feedback Act as the voice of the customer, communicating insights to Product and Engineering. Drive feature suggestions and improvements based on real-world use. Qualifications & Skills Bachelor s degree in Business, Sales, Marketing, or related field; Master s is a plus. 3+ years of experience in Customer Success, Account Management, or Consulting preferably in SaaS, Logistics, or Supply Chain tech. Proven ability to manage large enterprise accounts and foster long-term partnerships. Strong first-principles thinking and a strategic, problem-solving mindset. Familiarity with CRM tools and customer success platforms. Excellent communication, interpersonal, and organizational skills. Self-starter who thrives in a fast-paced, dynamic environment. Willingness to travel for client meetings and business reviews. Competitive compensation and performance-linked incentives. Access to world-class learning opportunities including a scholarship program. Collaborative, energetic, and diverse team culture built on innovation. Work alongside top talent from IITs, NITs, and global research institutions. Make a tangible impact in the digital transformation of global logistics. Join Shipsy and help leading global enterprises unlock their true potential through smart logistics technology. Qualification : Bachelors degree in Business, Sales, Marketing, or related field; Masters is a plus.

Risk Manager (Underwriting) Location: Gurugram, India Employment Type: Full-Time Experience: 1 3 Years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd., a leading Fintech NBFC, is a part of the OfBusiness Group and is transforming B2B lending for SMEs and Emerging Corporates across India. With a strong presence in 20+ cities and an AUM of 7,700 Cr, OXYZO has backed innovative growth across Manufacturing, Engineering, Textiles, Logistics, and more. We are committed to building efficient, transparent, and reliable financial services with top-tier investors like Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave. Role Overview We are seeking a Risk Manager to join our Underwriting team. This role involves analyzing and assessing the financial risk of loan proposals for SMEs, ensuring alignment with company policy and mitigating potential risks through careful analysis and scrutiny. You will play a key role in decision-making processes by conducting detailed quantitative, qualitative, and legal analyses to assess the safety of unsecured loans. Key Responsibilities Credit Proposal Underwriting: Review and assess credit proposals following internal policies and guidelines, ensuring adherence to turnaround time (TAT). Financial Analysis: Assess the financial health of clients by analyzing financial statements, cash flow, bank statements, and ratio analysis for working capital, term loans, and other funding requirements. Quantitative & Qualitative Analysis: Conduct in-depth financial analysis (e.g., creditworthiness, past trends, net worth). Perform banking analysis to verify supplier relationships, EMI repayments, etc. Execute statutory checks (e.g., GST filing, tax obligations, liquidity issues). Conduct qualitative analysis to evaluate external business conditions (e.g., verifying customer claims by visiting sites, meeting customers for internal and external reference checks). Perform legal analysis to ensure no pending legal complaints against clients. Underwriting Decisions: Based on comprehensive analysis, recommend approval or rejection of credit cases, ensuring risk mitigation is aligned with organizational goals. Collaboration with Teams: Work closely with the sales and operations teams to ensure smooth document processing and timely disbursement of loans. Portfolio Risk Management: Continuously assess the existing portfolio and suggest or implement policy changes to mitigate risk and ensure loan performance. Policy Improvements: Contribute insights for potential policy revisions based on portfolio analysis and risk trends. What We Are Looking For Educational Background: Strong academic pedigree in Finance, Economics, or related fields. Experience: 1 3 years of experience in credit risk analysis, underwriting, or related roles within NBFCs or banks. Analytical Skills: Strong ability to conduct both quantitative and qualitative analyses of creditworthiness, financial statements, and business operations. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts in a simple, understandable manner. Self-Motivated: Highly driven, self-reliant, and results-oriented with the ability to lead and manage projects under pressure. Attention to Detail: Strong focus on ensuring accuracy and risk mitigation in loan approvals. Language Skills: Fluency in Hindi and English (both written and spoken). Travel Flexibility: Willingness to travel as needed to meet clients and perform site visits. Fast-track Career Growth Excellent opportunities for professional development and leadership roles. High-Impact Roles Take on meaningful responsibilities with a clear impact on business growth. Ownership & Autonomy Ability to make key decisions and drive the underwriting process. Exceptional Peer Group Collaborate with top talent in a dynamic work environment. Enjoyable Workplace Culture Join a company that fosters a supportive and fun culture. Competitive Pay & Rewards Attractive compensation package with performance-based incentives. Qualification : Strong academic pedigree in Finance, Economics, or related fields.

About KPMG in India KPMG in India is a leading professional services firm, affiliated with KPMG International Limited. Established in August 1993, we combine global expertise with local knowledge to deliver comprehensive services across a variety of sectors. Our professionals are well-versed in local laws, regulations, markets, and competition. With offices across India including Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada we offer top-tier services to both national and international clients. KPMG India is dedicated to providing industry-focused, technology-enabled services, underpinned by a deep understanding of both global and local industries, as well as extensive experience in the Indian business environment. Role: Assistant Manager M&A Tax Overview: We are seeking an Assistant Manager for our M&A Tax team to provide expert tax and regulatory advice on M&A transactions and corporate restructurings. This role demands strong knowledge of corporate tax, SEBI, FEMA, and other relevant regulatory frameworks, with a focus on providing strategic advisory services for mergers, acquisitions, and private equity transactions. Key Responsibilities: M&A & Restructuring Advisory: Provide in-depth tax and regulatory advice on M&A transactions and corporate restructurings, with a strong understanding of corporate tax regulations, exchange control regulations, SEBI guidelines, and stamp duty rules. Stay Updated: Keep current with developments in tax laws, FEMA, SEBI regulations, corporate laws, and other relevant regulations to ensure the advice provided is up to date. Develop Junior Team Members: Actively coach and develop junior team members in M&A tax, restructuring, and corporate tax concepts, ensuring continuous growth within the team. M&A Tax Advisory Services: Deliver M&A tax advisory services and private equity (PE) tax strategies tailored to the client's needs. Client Relationship Management: Build and nurture positive client relationships, ensuring an understanding of their business needs and providing value-driven solutions. Engagement Delivery: Accountable for the timely delivery of high-quality work on engagements, ensuring that work is completed to a high standard. Team Supervision: Supervise and mentor junior team members, reviewing their work and providing constructive feedback. Risk Management: Understand and apply risk management procedures to ensure compliance throughout the engagement lifecycle. Qualifications & Skills: Professional Qualification: Chartered Accountant (CA) qualification is required. Experience: 3-5 years of experience in direct tax advisory, with a focus on M&A transactions. Key Skills: Strong analytical abilities and attention to detail. Excellent communication and presentation skills. Ability to manage client relationships effectively. Commercial awareness and a deep understanding of M&A-related tax issues. Team player, capable of mentoring junior staff. Experience in working with regulatory frameworks, including corporate tax, FEMA, SEBI, and corporate law. Equal Employment Opportunity (EEO) Information KPMG India is committed to providing equal employment opportunities for all applicants and employees, regardless of color, caste, religion, age, gender, national origin, citizenship, sexual orientation, gender identity or expression, disability, or any other legally protected status. We value diversity and encourage you to voluntarily share demographic details to support our diversity efforts. Please note that submitting this information is optional and will not affect your application. Qualification : Chartered Accountant (CA) qualification is required.

Wealth Manager Experience: 4-7 Years | Location: Gurgaon About the Role: We are looking for a Wealth Manager to oversee portfolio reporting and advisory for the Family Wealth of the Promoter Group. This role requires deep expertise in financial asset classes such as Listed Equity, Debt, Private Equity, and Commodities, along with structured products including PMS, Mutual Funds (MFs), and AIFs. The Wealth Manager will work closely with advisors, family office heads, and investment teams to optimize asset allocation, monitor portfolio performance, and identify investment opportunities. Key Responsibilities: Portfolio Management & Reporting: Ensure seamless portfolio reporting and transactional deal flow for the Family Office. Actively monitor asset allocation and guide deployment of liquid reserves. Perform due diligence on investment opportunities and present recommendations to the Family Office head. Investment Strategy & Advisory: Track and analyze market trends, fund raises, and private market deal flow. Maintain and enhance relationships with existing investment advisors. Identify new investment opportunities to drive portfolio outperformance. Risk Management & Compliance: Conduct risk assessments and ensure compliance with investment policies. Provide insights into financial instruments, tax structures, and regulatory implications. What We Expect: Experience: 4-5+ years of experience in portfolio reporting, wealth management, or investing. Preferably from an Independent Family Office or Wealth Management firm (360 One, Nuvama, Waterfield Advisors, Anand Rathi, etc.). Education & Skills: Strong educational background in Finance (MBA, CFA, CA). Expertise in handling 100 Cr+ independent client portfolios. Deep understanding of product structures (PMS, AIFs, MFs) across listed and unlisted investments. Excellent analytical, communication, and relationship management skills.

Job Description Join us as a Markets Data Management Analyst In this role, you ll work on the static setup and maintenance of clients and standard settlement instructions. As a Markets Data Management Analyst, we ll expect you to act as a point of contact for queries, requests, and the facilitation of onboarding and trade execution for clients. You ll be working in partnership with internal and external stakeholders, allowing you to hone your communication skills and gain great exposure for your work. We're offering this role at senior analyst level. What you'll do You ll make sure that clear and unambiguous roles and responsibilities are agreed and seek out opportunities to engage with new and existing functions and learn new skills. We ll look to you to make sure that your stakeholders fully understand the global reference data strategy and agenda. And, you ll be managing the expectations of internal support functions with insight into client requirements and the development of business. Your responsibilities will include: Maintaining an understanding of the front-to-back client life cycle. Suggesting areas of improvement for daily processing and escalating these appropriately. Formulating plans that are delivered in line with agreed risk, cost, and time requirements. Acting as a point of contact for static data queries and requests. Driving the development, implementation, and regular review of policies and procedures and ensuring colleagues have adequate awareness and training. The skills you'll need We ll expect you to have strong experience in the financial services industry, with a specialism in reference data, client onboarding, or client exits. You ll need to have excellent analytical skills, with a structured and methodical approach when investigating data issues. Crucially, you ll have the ability to thrive in a fast-paced and rapidly evolving environment. You ll also need: Excellent communication and presentation skills. Strong interpersonal skills with the ability to build, maintain, and enhance relationships at all levels. Good Microsoft Office Excel, Word, and PowerPoint skills.

Position: Product Owner - Core Analytics Solutions (CAS) Job Overview: At BlackRock, technology and innovation are central to our mission of delivering world-class financial solutions. As part of Aladdin Financial Engineering (AFE), the Core Analytics Solutions (CAS) team is responsible for delivering analytical capabilities that drive better portfolio decisions. CAS works closely with investment teams and clients, transforming data into actionable insights and delivering solutions across asset classes and client segments. About Aladdin Financial Engineering (AFE): Join over 400 modelers and technologists in AFE within BlackRock Solutions. AFE is responsible for the research, development, and analytics production of Aladdin s financial models. These models span a wide range of financial products and provide insights to portfolio and risk management professionals. About Core Analytics Solutions (CAS): The CAS team within AFE creates and delivers Aladdin s analytical capabilities, ensuring clients can make informed portfolio decisions and achieve their financial goals. Our team is known for problem-solving, innovation, and delivering scalable solutions using Aladdin s global investment platform. Role Description: As a Product Owner with CAS, you will focus on portfolio risk methodologies like VaR and Stress Testing. You will work with modelers and collaborate with product managers, engineers, and data teams to deliver next-generation risk models. This role requires a blend of subject matter expertise, analytical skills, and leadership in driving product initiatives using agile frameworks. Responsibilities: Deliver next-generation risk models for portfolio risk methodologies such as Ex-ante risk models, Historical VaR, Monte Carlo VaR, Stress Testing, and factor risk models. Drive agile framework implementation to ensure predictability and transparency across initiatives. Work closely with stakeholders to define and articulate product requirements, ensuring alignment with business needs. Perform independent analytical validations and present results to stakeholders. Influence the analytics roadmap by understanding rapidly evolving markets and stakeholder needs. Automate processes to increase efficiency and throughput. Present models to clients, address concerns, and build trust in BlackRock s solutions. Collaborate with technology and analytics teams to build scalable, customized solutions using Aladdin APIs. Define processes for quality control and ensure the robustness and reliability of Aladdin s analytics models. Develop and maintain documentation for analytical models and processes. Mentor junior analysts and help them build expertise in the field. Experience/Qualifications/Skills: 3-6 years of experience in developing, deploying, or using financial risk models. Deep understanding of financial models and risk methodologies, including factor models. Experience with APAC markets is a plus. Proven track record of leading cross-functional initiatives as an agile product owner. Experience in finance, econometrics, statistical analysis, or advanced mathematics. Experience with technical tools like Linux, SQL, and scripting platforms. Programming skills (Python, advanced Excel) are a plus. Knowledge of financial risk management certifications (CFA, FRM) is a plus. Excellent quantitative, analytical, communication, and presentation skills. Ability to collaborate effectively with both technical and non-technical stakeholders. Our Benefits: To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan. Tuition reimbursement. Comprehensive healthcare options. Support for working parents and Flexible Time Off (FTO) to recharge. Our Hybrid Work Model: BlackRock s hybrid work model fosters collaboration while offering flexibility. Employees are expected to work at least 4 days in the office per week, with the option to work from home 1 day a week. About BlackRock: BlackRock is committed to helping people experience financial well-being. Our clients rely on our investment expertise to save for retirement, pay for education, and fund other life goals. We invest in our employees to create a supportive environment where they can thrive professionally and personally. We offer benefits and development opportunities to support our employees' growth. Qualification : Engineering, Finance, Mathematics, Business Management or some other quantitative field of study. Advanced degree preferred. Bachelors degree required.

Position: Advanced Data Analytics - Single Security (Credit Focus) Job Overview: At BlackRock, technology and innovation are essential to delivering world-class financial solutions. The Advanced Data Analytics team within Aladdin Financial Engineering (AFE) is focused on developing the next generation of data content and governance solutions for single security analysis, specifically in the Credit space. This role offers the opportunity to work with cutting-edge technologies to deliver impactful analytics in Mortgage, Structured & Credit Products. About Aladdin Financial Engineering (AFE): Join a team of over 300 modelers and technologists in AFE within BlackRock Solutions, responsible for research and development of Aladdin s financial models. AFE spans a wide range of financial products and provides investment insights to portfolio and risk management professionals. The models developed and supported by AFE cover equities, fixed income, commodities, derivatives, and private markets. Role Description: The Advanced Data Analytics team within AFE Single Security is responsible for building and maintaining data content in the Credit space. The team uses emerging technologies and statistical/mathematical methodologies to create predictive models and classification solutions. As a member of this team, you will focus on: Building and enhancing Credit Derived Data Content. Ensuring robust Model & Data Governance practices. Developing and maintaining Credit Model & Analytics solutions. Experience/Qualifications/Skills: Experience with Scala programming. Knowledge of ETL, data curation, and analytical jobs using distributed computing frameworks like Spark. Experience working with large enterprise databases such as Snowflake, Cassandra, and cloud-managed services like Dataproc and Databricks. Familiarity with financial instruments such as Corporate Bonds and Derivatives. Knowledge of regression methodologies and building tools for Data Governance. Python knowledge is a plus. Qualifications: Bachelor s or Master s degree in Computer Science, Math, Economics, or a related field. 3-6 years of relevant experience in data analytics and financial products. Our Benefits: To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan. Tuition reimbursement. Comprehensive healthcare options. Support for working parents and Flexible Time Off (FTO) to recharge. Our Hybrid Work Model: BlackRock s hybrid work model enables a culture of collaboration while offering flexibility. Employees are expected to work at least 4 days in the office per week, with the option to work from home 1 day a week. Certain business groups may require more time in the office due to their roles. About BlackRock: BlackRock is committed to helping people experience financial well-being. Our clients rely on our investment expertise to save for retirement, pay for education, and fund other life goals. By investing in our employees, we create a supportive environment where everyone can thrive professionally and personally, with ample opportunities for growth and development. Qualification : Bachelors/master's in computer science with a majorin Math, Econ, or related field

Position: Alpha Gen Product Engineer Job Overview: At BlackRock, we are seeking Software Engineers who thrive in innovative environments and enjoy solving complex challenges. This is an opportunity to work with cutting-edge technology and impact the financial markets through our Aladdin investment operating system, which powers decision-making for thousands of users worldwide. The Alpha Gen Technology group (AGT) is focused on enabling market-leading performance for BlackRock's investment teams. Join a team of innovators to work on next-generation technology in the quantitative and investment space. About Aladdin and Aladdin Engineering: Aladdin is BlackRock s investment operating system, used by financial institutions worldwide. It integrates sophisticated risk analytics, portfolio management, trading, and operations tools into one platform. The Aladdin Engineering group develops and maintains this platform, building tools that manage trillions in assets and support millions of financial instruments. Your Role and Impact: As an Alpha Product Engineer in the Alpha Gen Platform team, you will develop a cloud-first platform used for both quantitative research and production systems. You will be involved in the full lifecycle of the platform, from design and architecture to development, implementation, production support, and maintenance. Your Responsibilities: Build a groundbreaking, high-quality Alpha Gen platform to meet the data and quantitative needs of research and production. Prototype new alpha-enabling technology. Migrate large amounts of critical data to cloud-native data stores like Snowflake and Azure Blob Storage. Understand and address scale challenges in data access and persistence in ingestion pipelines. Work with modern data lakes, structured file formats, containers, and orchestration ecosystems. Partner with other engineering teams at BlackRock to integrate with Aladdin. Qualifications and Skills: 8+ years of proven experience in software engineering. Excellent coding skills in Python; knowledge of Scala or Java is a plus. Experience with distributed technologies like Spark, Dask, or Kubernetes. Desire to build expertise in cloud-native technologies and applications deployed to cloud infrastructure. Familiarity with agile practices, test automation, pipelines, release management, and deployment strategies. Good understanding of the modern data ecosystem Snowflake, Apache Iceberg, Parquet formats, object stores (S3, Azure Blob Storage), and orchestration systems (Airflow, Prefect). A curiosity and passion to learn new technologies. Strong interpersonal skills to work effectively in a collaborative team environment. A deep understanding of the modern data and quantitative ecosystem. How to build a platform that enables alpha generation at scale. Experience with Aladdin the investment platform used to manage over $15 trillion in global assets. How to apply enterprise integration patterns and data science technology to enable alpha generation. Our Benefits: To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan. Tuition reimbursement. Comprehensive healthcare options. Support for working parents and Flexible Time Off (FTO) to recharge. Our Hybrid Work Model: BlackRock s hybrid work model supports collaboration while offering flexibility. Employees are required to work at least 4 days in the office per week, with the option to work from home 1 day a week. Some business groups may require more time in the office. About BlackRock: BlackRock is dedicated to helping people experience financial well-being. Our clients rely on us to support their financial goals, including saving for retirement, funding education, and growing their businesses. We invest in our employees by fostering an environment where they feel welcomed, valued, and supported with networks, benefits, and development opportunities to thrive.

Position: Junior Technical Product Strategist - Cash Management Group About the Role: BlackRock is one of the world s leading asset management firms, offering a wide range of investment management, risk management, and advisory services. The Cash Management Group, part of the Global Cash Management team, manages Prime and Government Money Market and Ultra-Short Duration Mutual Funds and Separate Accounts, focusing on capital preservation, liquidity, and yield. The team uses a risk-controlled framework to deliver investment returns based on credit, interest rate trends, and relative value opportunities. Business Unit Overview: The Cachematrix Technical Product Strategy team is part of the Global Cash Management group and works with the Cachematrix Liquidity Management platform, a SaaS-based product that powers custom trading solutions for leading financial institutions worldwide. This platform provides seamless integration with core cash management systems or operates as a stand-alone system. Your Responsibilities: Analysis and Solution Definition: Collaborate with stakeholders to gather and document business requirements. Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and Business Process Requirements (BPRs). Develop and execute test strategies for User Acceptance Testing (UAT) and provide feedback for improvements. Technical Recommendation and Testing: Identify, document, report, and track defects and issues. Manage issue reporting and triage, providing timely escalation as needed. Project Execution and Support: Offer business and platform support to ensure smooth platform operations. Oversee vendor data to maintain data integrity, verify accuracy, and ensure reconciliation. Set up and oversee client data extracts for seamless integrations. Build and maintain reports, including ad-hoc and automated reports, to support business needs. Communication: Deliver support and training demos to stakeholders and document operating models and handoff processes. Manage stakeholder communication between business and development teams. Preferred Experience: 1-3 years of experience as a Business Analyst or UAT Tester. Bachelor s degree in Business Administration, Information Technology, or a related field. Strong understanding of the software development lifecycle (SDLC) and testing methodologies. Excellent analytical and problem-solving skills. Familiarity with Agile & Scrum methodologies. Industry knowledge of financial services and processes. Experience with JIRA, Confluence, Miro, Visio, Aha or similar tools. Proficiency in SQL for querying and data analysis. Experience with data visualization and business intelligence tools such as Power BI, Tableau, Adobe Analytics, or similar platforms is preferred. Familiarity with programming languages like Python is a plus. Qualification : Bachelors degree in Business Administration, Information Technology, or a related field.

Position: Aladdin Data Client Experience (BCX) Team Member Overview: BlackRock Aladdin Data is responsible for maintaining data critical to the investment decision-making process for BlackRock and its proprietary Aladdin end-to-end investment platform. The team collaborates closely with Portfolio Management, Global Capital Markets, Relationship Management, Portfolio Compliance, Risk Analytics, Regulatory Reporting, and others to meet their data needs accurately, timely, and efficiently. BlackRock Aladdin Data operates under BlackRock s key principles: Innovation, Fiduciary focus, Passion for Performance, Emotional Ownership, and the unified purpose of One BlackRock. This philosophy is focused on creating value by understanding clients' needs and utilizing technology to develop innovative solutions. Key Responsibilities: Main Point of Contact: Serve as the subject matter expert in risk, returns, and attribution analytics for internal clients. Client Engagement: Conduct regular meetings with internal clients and ensure positive client sentiment. Project Leadership: Lead complex analytical projects, providing regular updates to senior internal and external partners. Optimization Efforts: Collaborate with internal partners to drive GP optimization efforts. Solution Development: Work with Aladdin Data Partners to build and implement solutions for custom processes. Reporting: Run client partner meetings to present Green Package Health, thematic issue analysis, and Aladdin Data service metrics. Knowledge/Experience: Bachelor s degree (or equivalent experience) in Finance, Economics, or a related field. 3+ years of proven experience in financial services with knowledge of markets, technology, operations, or business management. Strong communication skills with the ability to present complex concepts clearly to diverse audiences. Knowledge of financial products in Fixed Income, Equities, and Derivatives; familiarity with risk analytics such as Durations, Spreads, Beta, and VaR is a plus. Demonstrated project management and leadership skills in delivering large, complex projects. Proficiency in SQL, Linux, Unix. Strong interpersonal and time management skills with the ability to thrive in a fast-paced environment. High attention to detail. Our Benefits: We offer a range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) to help you relax, recharge, and take care of your loved ones. Our Hybrid Work Model: BlackRock s hybrid work model enables collaboration while supporting flexibility. Employees are required to work at least 4 days in the office per week, with 1 day working remotely. Some business groups may require more in-office presence due to role responsibilities. This hybrid model is designed to accelerate your learning and onboarding experience. About BlackRock: At BlackRock, we help people experience financial well-being by supporting their retirement, education, home purchases, and business ventures. The investments made by our clients strengthen the global economy, supporting businesses, infrastructure projects, and innovations. This mission is made possible by our investment in employees. We create an environment where colleagues feel welcomed, valued, and supported with networks, benefits, and development opportunities. Qualification : Bachelors degree or equivalent experience in Finance, Economics or related field is desired.

Department Overview: The CFR Control Management Issues, Events & Remediation team focuses on ensuring timely identification, response, and resolution of risk events and issues, minimizing impact, and preventing recurrence through effective remediation and lesson learning. This role involves collaboration across multiple business units, functional areas, and geographies. Role Overview: The Analyst will play a vital role in supporting the CFR Issues, Events & Remediation process, focusing on ensuring that control management is embedded in daily operations. The Analyst will assist with root cause analysis, track remediation progress, ensure quality documentation, and communicate with stakeholders to ensure transparency and accountability in the issue management process. Key Responsibilities: Root Cause Analysis: Assist in the investigation and analysis of issues, focusing on identifying the root causes of repeated risk types. Quality Assurance: Ensure that the documentation of issues and events meets quality standards and accurately reflects the impact, urgency, and resolution. Remediation Support: Track remediation progress, validate the efficacy of resolutions, and communicate status updates to relevant stakeholders. Issue Trend Identification: Analyze issues and events to identify trends, potential systemic risks, or control weaknesses within business unit processes. End-to-End Issue Resolution: Support the review of the End-to-End (E2E) issue resolution process and ensure that issues are effectively addressed. Sample Testing: Perform testing to ensure that remediation actions are complete and have effectively addressed the underlying issues. Reporting & Insights: Prepare and review detailed reports on issue status, trends, and outcomes, and share insights across the enterprise to foster better practices. Required Qualifications: Experience: 2-4 years of experience in operational risk management, preferably within a Risk or Internal Audit function, with an understanding of the operational risk management lifecycle. Skills: Strong project management, communication, and interpersonal skills. Process Governance: Experience with process governance and an understanding of processes aligned with policies, regulatory frameworks, and operational standards. Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to evaluate risk scenarios and identify trends effectively. Preferred Qualifications: Education: Bachelor s degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus. Experience in Operational Risk: Experience in scoping, prioritizing, and supporting the remediation of operational issues, performing root cause analysis, and quality assurance on operational risk documentation. Remediation Strategy: Ability to recommend remediation strategies for operational risks and support the E2E issue resolution process. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness: Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location). Flexible Work Options: Hybrid, onsite, or virtual work arrangements based on the role and business needs. Paid Parental Leave: Generous paid parental leave policies (depending on location). Wellness Support: Free access to global on-site wellness centers, counseling support through the Healthy Minds program. Career Development: Opportunities for training and career advancement. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelors degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus.

Job Title: Controller - Grains Trading, Marketing & Distribution (India) Company: Louis Dreyfus Company Company Overview: Louis Dreyfus Company (LDC) is a leading global merchant and processor of agricultural goods, actively engaged across the entire value chain from farm to fork. With operations in over 100 countries and employing approximately 18,000 people globally, LDC leverages its extensive network to serve customers and consumers worldwide. The company is structured as a matrix organization and operates in diverse business lines, contributing significantly to the agricultural and food processing industries. Job Description: As a Controller for the India Grains Trading, Marketing & Distribution division, you will be responsible for independently handling the financial controlling processes for the India operations. Your role will involve managing annual budgeting, improving efficiency through automation, coordinating with the commercial and execution teams, and ensuring accurate position and P&L reporting. You will be expected to maintain a strong analytical focus and reduce the transactional nature of the role, aiming for continuous improvement and data-driven decision-making. Key Responsibilities: Annual Budgeting & Financial Planning: Lead the annual budgeting process, including data compilation, analysis, and reporting in both front-end and back-end systems. Work closely with regional and central teams to ensure timely submission of the budget for approval. Position & P&L Management: Coordinate with the commercial and execution teams to manage and improve position and P&L reporting. Ensure all reporting is accurate, timely, and aligned with company policies. Cost Monitoring & Service Contracts: Review and monitor all types of costs and service contracts on an ongoing basis. Work towards improving cost efficiencies and ensuring that expenses are controlled in line with company guidelines. Currency Exposure Management: Monitor and report currency exposure, ensuring it is controlled as per company policies and practices. Manage daily FX exposure calculations and reconcile commercial trades with currency hedges in coordination with the finance platform. MIS & Analytical Tools Development: Develop and maintain Management Information Systems (MIS) and analytical tools to provide accurate, real-time, and user-friendly information for decision-making. Provide regular updates to management with a focus on volume, margins, headcount, G&A costs, and other critical metrics. Position Exposure & Trade Management: Manage platform position exposure, including data extraction, analysis, and reporting. Reconcile daily position movements with traders' trade tickets and trade recap files, ensuring accurate alignment of positions. Collaboration with Sales & Marketing Teams: Coordinate with marketing and sales teams to align on volumes, margins, and other financial aspects. Support the development of budget plans and forecasts as per regional and central guidelines. Reporting & Compliance: Ensure timely and accurate reporting of budget vs. actuals, monthly MIS, and weekly credit risk reports. Provide detailed justification for any discrepancies or movements in financial positions. Process Improvement & Automation: Drive improvements in the financial controlling process by identifying opportunities for automation and deep dives into existing workflows. Reduce transactional work and focus on enhancing the analytical aspects of the role. Qualifications & Skills: Experience: 6-8 years of experience in financial controlling, with a focus on commodities, trading, or agricultural products. Education: MBA in Finance or Chartered Accountant (CA). Industry Experience: Preference for candidates with experience in the FMCG or food processing industries. Key Skills: Strong financial analytical skills and experience with position management, cost control, and budgeting. Proficiency in financial reporting tools and systems. Knowledge of currency exposure management and FX hedging. Ability to collaborate across teams (commercial, marketing, sales) and manage stakeholder relationships effectively. Communication Skills: Excellent written and verbal communication skills in English. Ability to relate well to people at all levels of the organization and effectively manage cross-functional teams. Proficiency in Systems: Experience with financial software and tools used for managing positions, trade tickets, and MIS. Strong Excel skills for data analysis and reporting. Additional Information: Key Attributes: Proactive and driven, with a focus on continuous improvement. Strong attention to detail and ability to work under pressure. Capable of working with global teams and navigating complex, matrix-style organizations. Qualification : MBA Finance or CA

Company Overview: Louis Dreyfus Company (LDC) is a leading global merchant and processor of agricultural goods, involved in every aspect of the agricultural value chain from farm to fork. Operating in over 100 countries with a team of 18,000 employees worldwide, LDC uses its extensive network to connect producers and consumers globally, providing sustainable solutions across a broad range of business lines. Job Description: As a Trading Manager in Agricultural Commodities, you will play a key role in managing and driving the company s trading activities. Your responsibility will include keeping track of market developments, managing relationships with buyers and sellers, ensuring smooth logistical operations, and handling risk management. You will be actively involved in real-time market analysis, trading, and maintaining a competitive edge in the market by utilizing your deep understanding of supply and demand, market trends, and commodity pricing. You will also lead and develop a team, ensuring that the team adheres to company regulations and achieves performance goals. A focus on continuous learning and development will be essential for the success of the team and your own career growth. Key Responsibilities: Market Analysis & Trading: Track and analyze market trends, current values, and relative competitiveness of different origins in agricultural commodities. Conduct supply and demand analysis, staying updated on factors like production, consumption, and weather developments affecting agricultural production. Continuously develop trading ideas based on real-time market analysis and defend positions with a focus on learning and improvement. Risk Management & Closure: Control and manage trading risks, including market, counterparty, quality, and political risks. Manage and increase trading volumes with existing suppliers and customers while ensuring compliance with contracted delivery parameters. Assess the risk-reward ratio for each trade and ensure proper risk management is in place. Team Management & Development: Lead and motivate the team to achieve company and platform goals. Encourage team members by setting clear goals, offering guidance, and identifying areas for training and skill enhancement. Provide continuous support for the learning and growth of team members, assisting with talent development and performance assessments. Logistics & Operations: Develop a solid understanding of logistics to ensure smooth operations for trade completion. Collaborate with relevant teams to ensure timely and efficient execution of deals, optimizing supply chain processes and mitigating any potential issues. Qualifications & Skills: Experience: 5-10 years of relevant trading experience in agricultural commodities (preferably in oilseeds, oils, or similar markets). Education: Master s Degree or MBA. Skills: Strong analytical skills with a continuous learning attitude. Excellent interpersonal and communication skills, with the ability to work in dynamic, fast-paced, and challenging environments. Ability to manage risks effectively and make informed decisions in trading. Strong leadership skills to motivate and guide a team. Additional Information: Ability to thrive in a reactive and fast-paced environment. A strong focus on teamwork, with the ability to develop team members skills and align them with company goals. Qualification : Master's Degree/ MBA

The Team Part of the Digital Platforms group, this team focuses on delivering commodity market insights through innovative data delivery methods. Our collaborative, global team thrives on open communication, mutual respect, and a shared commitment to excellence. You ll oversee the development of various data delivery mechanisms, including real-time streaming, cloud platforms, and Microsoft integration tools like Power BI and Excel add-ins. The Opportunity S&P Global Commodity Insights generates vast amounts of data, tracking real-time commodity market activities. This role offers the unique chance to: Gain deep exposure to the commodity markets. Shape the future of data delivery and analytics. Work with AI technologies to create real-world applications. Key Responsibilities 1. Strategy & Roadmap Development Define and evolve data delivery roadmaps in response to changing commodity markets. Align product strategies with business goals, market trends, and customer needs. 2. Product Development & Delivery Lead product development from ideation to launch, ensuring alignment with organizational goals. Collaborate with internal teams to navigate technical and commercial challenges. Maintain consistent and scalable delivery structures across mediums. 3. Stakeholder Collaboration Build strong relationships with internal and external stakeholders, including clients, partners, and cross-functional teams. Act as a liaison between Commodity Insights and S&P Global s Enterprise Data Organization. 4. Team Leadership & Mentorship Inspire and coach a team of product managers and owners, driving career development and fostering a culture of accountability and innovation. 5. Customer & Market Insight Conduct client interactions to gather insights on workflows, pain points, and feature needs. Stay updated on industry trends, competitor products, and emerging technologies. 6. Operational Excellence Ensure transparency in progress, provide regular updates to leadership, and manage risks. Support go-to-market activities, including marketing content, training, and internal enablement. Qualifications Core Requirements: 5+ years of product management experience in global FinTech, cloud, or data delivery companies. In-depth knowledge of energy and commodities markets and data expectations. Familiarity with GenAI components, RESTful APIs, Python, and cloud distribution platforms (e.g., Snowflake, Databricks, AWS). Bachelor s degree in a technical or science discipline. Experience with Agile and Lean methodologies. Key Skills: Proven track record of bringing products to market, including feasibility assessment and commercial delivery. Strong project management and PMO skills, capable of balancing strategic and operational demands. Customer-centric mindset with the ability to translate insights into actionable product features. Advanced analytical and quantitative skills to support data-driven decision-making. Strategic problem-solving and excellent communication skills. Experience using AI with structured and unstructured data. Preferred Experience: Background in front-office trade analysis, trade support, or risk management in commodity trading. Experience with market data or analytics vendors in the commodity space. Why Join Us? Global Impact: Shape the future of data delivery in the commodity industry. Career Growth: Work with cutting-edge technologies and a collaborative team. Diverse Culture: Join a team that values inclusion, creativity, and mutual respect. Qualification : Bachelors degree or equivalent experience in technical or science major

Associate, Technical Application Support (Customer Excellence Analyst) Location: Gurgaon, India Department: Operations Group Grade Level: 07 Job ID: 315830 Company: S&P Global Market Intelligence Overview As a Customer Excellence Analyst on the KY3P platform support team, you ll serve as a critical liaison between clients and S&P Global s internal operations. You'll support onboarding, training, issue resolution, and product adoption for major financial institutions using KY3P a platform that simplifies third-party risk management and due diligence. Key Responsibilities Act as the main point of contact during client onboarding and beyond. Ensure excellent customer service by resolving issues, answering queries, and meeting SLAs. Deliver training sessions and product demonstrations to promote platform engagement. Analyze client feedback and collaborate with internal teams to improve platform experience. Support data validation and integrity checks in coordination with business partners. Track and escalate bugs, feature requests, and product enhancement ideas. Stay current on regulatory trends and how they impact platform usage. Qualifications Education: Bachelor s degree (any field). Experience: 0 2 years (client service experience preferred). Strong communication skills with a client-focused mindset. Ability to multitask and collaborate across departments. Analytical mindset and a willingness to learn product and industry knowledge. What You ll Gain Experience supporting global banks and major financial clients. Hands-on training on industry platforms, regulations, and client management. Access to internal development programs and a strong career growth trajectory. Benefits & Culture at S&P Global Health & wellness coverage Flexible time off and family-friendly policies Learning & development resources Competitive compensation and long-term financial planning tools A global, diverse team built on values of Integrity, Discovery, and Partnership Qualification : Bachelors degree (any field).

Job Summary: Senior Application Specialist Location: Gurgaon, India Grade Level: 10 Department: Operations Group Company: S&P Global Market Intelligence Overview: As a Senior Application Specialist, you will play a pivotal role in delivering expert-level application support for thinkFolio, S&P Global s portfolio management software. You will be the primary liaison for troubleshooting and resolving client issues, maintaining service excellence, and contributing to documentation and process improvements. This role offers extensive cross-functional collaboration and interaction with global clients in the banking, asset management, and hedge fund industries. Key Responsibilities: Serve as a product expert for thinkFolio, offering technical and functional support to clients. Troubleshoot and resolve complex client issues efficiently, escalating when necessary. Manage incoming support requests, ensuring SLAs are met while maintaining clear communication. Document client issues, resolutions, and communication using internal support systems. Collaborate with global teams across business lines and senior management for knowledge sharing and resolution tracking. Contribute to the creation and maintenance of user manuals, troubleshooting guides, and knowledge base content. What You Bring: Education: Bachelor s degree in Computer Science, Information Technology, or related field. Experience: 5+ years in enterprise software support; experience in financial services or investment systems is preferred. Technical Skills: Proficiency in SQL, scripting languages, and data analysis tools. Soft Skills: Strong analytical, problem-solving, and communication skills. Ability to multitask and prioritize under pressure. Mindset: Customer-first attitude with an aptitude for learning new financial technologies and sharing knowledge. What s In It for You: Accelerated growth through exposure to enterprise software used by global financial institutions. Cross-regional collaboration and learning opportunities in a high-impact environment. Access to continuous learning, competitive compensation, wellness programs, and family-friendly benefits. The chance to be part of a global, inclusive organization driven by Integrity, Discovery, and Partnership. About S&P Global Market Intelligence: A division of S&P Global, we provide essential data, insights, and technology that enable clients to make confident decisions. We empower businesses to track markets, manage risk, and identify opportunities in a fast-changing global environment. Qualification : Bachelors degree in Computer Science, Information Technology, or related field.