Risk Based Testing Jobs in Pune

Job Title: Security Engineer Location: Pune We are looking for a skilled Security Engineer to join our Cloud Infrastructure & Security team. In this role, you will be responsible for managing and securing all aspects of e-commerce product security and compliance within the AWS cloud environment. The ideal candidate will have a strong background in application and infrastructure security, vulnerability assessment, penetration testing, and a proven track record of participating in security audits. Key Responsibilities: Lead and participate in security audits across multiple environments, including web security, application security, mobile app security, network security, and IT infrastructure security. Conduct thorough Vulnerability Assessments and Penetration Testing (VAPT) to identify and mitigate potential risks in applications, AWS resources, configurations, and IT infrastructure. Collaborate with cross-functional teams to ensure the security of the e-commerce products, proactively identifying gaps in security and implementing the necessary controls. Prepare detailed VAPT reports using predefined templates and assist in finalizing audit reports for management. Coordinate with relevant teams to ensure timely resolution of identified security issues. Create and maintain security checklists, test cases, and test scenarios to facilitate security audits and penetration tests. Implement industry-standard security controls for AWS resources, including vulnerability management and configuration hardening. Perform penetration tests on computer systems, networks, and applications, identifying weaknesses and recommending solutions. Conduct physical security assessments of systems, servers, and network devices, focusing on firewall maintenance, network security, and other critical infrastructure components. Provide regular updates to management regarding security findings, vulnerabilities, and remediation plans. Review and offer actionable feedback on information security issues, collaborating with engineering teams to ensure timely fixes. Drive improvements in security services, including hardware, software, policies, and procedures. Identify areas for enhancing security education and awareness among internal users. Stay current with the latest malware and security threats, ensuring that the security strategy is responsive to new challenges. Manage and monitor security operations with AWS, XDR/EDR, Microsoft O365 security, and SaaS-based applications. Desired Skills & Experience: 5+ years of experience in AWS application and infrastructure security, Vulnerability Assessment, and Penetration Testing. At least 2 security audits completed, with at least one audit performed in the past 12 months. Solid experience working in heterogeneous environments and specifically with AWS Cloud. Product-based company experience is a plus. Hands-on expertise with VAPT using industry-standard tools such as Qualys, Nessus, WebInspect, Acunetix, Metasploit, Burp Suite Pro, Netsparker, etc. Strong experience with Linux administration and security (hardening servers according to industry best practices). Familiarity with OWASP security requirements and experience implementing them across applications and infrastructure. Proficiency in penetration testing on web and mobile applications, cloud environments, and network infrastructures. AWS Security experience is mandatory. Experience with XDR/EDR, Microsoft O365 security, and SaaS security is highly desirable. Strong analytical skills and the ability to identify vulnerabilities and risks across platforms. Certifications: CCNA, CompTIA+, or similar; AWS Security Specialty or similar certifications are preferred. Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical teams. Strong organizational skills and the ability to prioritize tasks effectively. Ability to work with a product-ownership mindset while maintaining security across all systems and applications. What We Offer: Competitive salary and benefits. A dynamic and collaborative work environment where innovation and security are top priorities. Opportunities for continuous learning and career growth in the field of cloud and cybersecurity. If you have a passion for security, experience with AWS, and want to be part of a growing team protecting critical infrastructure, apply today!

Job Title: Hardware Design Engineer Location: Pune Experience: 4+ Years Qualification: B.E. / B.Tech in Electronics, Electrical, Telecommunication, or Instrumentation Engineering Job Summary We are seeking a skilled and experienced Hardware Design Engineer to join our R&D team in Pune. The ideal candidate will have a strong background in designing electronic control modules, embedded hardware, power electronics, and sensor interfacing. This role requires a hands-on engineer capable of taking designs from concept through to prototyping, testing, and production readiness. Key Responsibilities Analyze and interpret product and system requirements to define hardware architecture. Design analog and digital circuits, including microcontroller-based systems. Develop schematics using tools like OrCAD Capture or Altium Designer. Design and simulate power supplies (Buck, Boost, Linear) using tools like LTspice, PSpice, etc. Ensure EMI/EMC compliance in PCB design and overall system architecture. Develop multilayer PCBs with proper signal integrity, grounding, and thermal design practices. Interface with various digital communication protocols: UART, I2C, SPI, RS485, CAN, Ethernet. Conduct board-level debugging using tools like DSO, logic analyzers, and multimeters. Perform signal integrity analysis using Hyperlynx or Cadence SI tools. Coordinate prototyping, testing, and design validation activities. Create and maintain design documentation including schematics, BOMs, test reports, and revision control. Apply DFM/DFT principles for production-ready designs and support certification activities. Key Competencies & Skills Technical Expertise Embedded hardware design (MCU/MPU based control boards) Analog front-end and sensor interface circuits Power supply design (SMPS Buck, Boost, Linear regulators) EMI/EMC compliant PCB design (Multilayer) High-speed PCB layout understanding and design review Design simulations and circuit behavior modeling Hands-on debugging and validation Tools & Technologies Design Tools: Altium Designer, OrCAD Capture Simulation: PSpice, LTspice Debugging: DSO, Logic Analyzer, Multimeters Signal Integrity: Hyperlynx, Cadence SI Protocols: UART, I2C, SPI, CAN, RS485, Ethernet Additional Expectations Strong analytical thinking and problem-solving skills Ability to work independently and collaboratively across cross-functional teams Excellent documentation and communication skills Passion for innovation, continuous learning, and product excellence Be part of an innovative and growing hardware design team Work on advanced electrification and control systems Contribute to real-world, high-impact projects from concept to launch Qualification : B.E. / B.Tech in Electronics, Electrical, Telecommunication, or Instrumentation Engineering

Job Title: Quality Assurance Engineer Location: Pune Experience: 4 6 Years Qualification: B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering Job Summary We are seeking an experienced Quality Assurance Engineer with a strong background in PCB Assembly (SMT/MI), electronics manufacturing, and quality systems. The role involves ensuring product and process quality, handling root cause analysis, programming production equipment, and driving continuous improvement across the electronics manufacturing lifecycle. Key Responsibilities 1. NPI & Engineering Change Control Lead release to production activities for new products and engineering change notices (ECNs). Program and optimize equipment such as Pick & Place machines, AOI, Reflow ovens, Wave Solder Machines, ICT, and Robotic Soldering. Check and validate stencil and wave pallet suitability for new designs. Prepare PPAP and PFMEA reports with cross-functional teams (Engineering, PPC, Purchase, Production). Plan and coordinate product reliability testing. 2. PCB Assembly Quality (SMT & MI) Conduct in-line and final inspections in accordance with IPC-610 and internal standards. Develop and implement quality control procedures for all stages of PCBA production. Ensure adherence to industry and internal quality standards throughout the manufacturing process. 3. Box Build & End-of-Line Testing Oversee quality assurance in box build and final product assembly. Lead root cause analysis (RCA) for defects and customer complaints. Implement corrective and preventive actions (CAPA) to avoid recurrence. Evaluate and approve suppliers/machine vendors based on quality and capability. 4. Process Control & Audits Analyze production and quality data to identify trends, anomalies, and areas for improvement. Conduct internal audits to ensure process and documentation compliance. Maintain and enhance quality documentation including procedures, work instructions, and specifications. 5. Collaboration & Training Collaborate with R&D and design teams to ensure products are designed for manufacturability and quality. Train shop-floor and QA personnel on quality control procedures and IPC/industry standards. Maintain strong coordination with production and process teams for smooth issue resolution. 6. Workplace Safety & 5S/6S Implementation Ensure a safe work environment with zero accidents in designated areas. Uphold and improve 5S/6S practices across the quality and manufacturing areas. Key Skills & Competencies Must-Have 4 6 years of hands-on experience in PCBA manufacturing and QA. Strong knowledge of IPC standards, particularly IPC-A-610. Proficiency in PPAP, PFMEA, Control Charts, WI, and 7 QC Tools. Understanding of product/component drawings and GD&T principles. ERP experience (SAP or equivalent). Lean Manufacturing and Six Sigma Green Belt certified or equivalent. Nice-to-Have Exposure to troubleshooting of machines and PCBA programming. Certification in Quality Management (e.g., ASQ Certified Quality Engineer). Familiarity with reliability testing methods and equipment validation protocols. Performance Metrics Product defect rate and quality yield Number of successful NPI releases Audit compliance scores (internal/external) Effectiveness of RCA and CAPA closures 5S/6S implementation scores and workplace safety record Work with a leading electronics manufacturing company using the latest SMT & QA technologies Be a part of a team driving innovation, continuous improvement, and zero-defect culture Opportunities for career growth, cross-functional exposure, and professional certification support Qualification : B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering

Job Title: Product Designer Location: Pune Experience: 2 5 Years Job Overview We are looking for a Product Designer who is passionate about creating intuitive, elegant, and user-centric digital experiences. You will play a key role in shaping how users interact with our products by translating complex challenges into meaningful, user-friendly designs. If you thrive in cross-functional teams and are driven by data-informed decisions and creative problem-solving, we d love to hear from you. Key Responsibilities Collaborate with cross-functional teams including Product Managers, Engineers, and fellow Designers to turn ideas into delightful product experiences. Translate insights from user research and data analysis into design solutions that address both customer needs and business goals. Create and iterate on wireframes, prototypes, and high-fidelity visual designs that follow brand and usability standards. Present and communicate your design ideas and rationale to internal teams and senior stakeholders. Analyze market trends, user feedback, and usage data to identify product improvement opportunities. Refine and evolve existing product designs based on changing customer needs and feedback. Work closely with engineers to ensure seamless hand-off and effective implementation of your designs. Stay current with design trends, tools, and technologies, and recommend new solutions to enhance our product design process. Requirements 2 5 years of hands-on experience in Product Design, with a strong portfolio that demonstrates expertise across all stages of the design process. Proficient in design tools such as Figma, Sketch, Adobe XD, InVision, or similar. Ability to create pixel-perfect mockups and interactive prototypes. Strong understanding of UX/UI principles, interaction design, and visual hierarchy. Experience conducting or contributing to user research, usability testing, and A/B testing. Able to translate complex product requirements into intuitive and accessible interfaces. A keen eye for detail and a strong aesthetic sense. Excellent communication and presentation skills. Strong collaboration skills with a willingness to receive feedback and iterate quickly. Ability to work in a fast-paced, agile environment and manage multiple projects simultaneously. Familiarity with front-end development principles is a plus. Nice to Have Background in copywriting or ability to craft effective microcopy. Exposure to working with design systems and component libraries. Experience designing for both web and mobile platforms. Knowledge of accessibility standards and inclusive design practices. You'll be part of a passionate team focused on creating impactful user experiences. You'll have the freedom to innovate, challenge the status quo, and influence the future of our product design direction.

Designation: QA Automation Engineer Location: Pune Work Type: Full Time Experience Required: 6 8 Years About the Role At Cognologix, we empower clients to deploy cloud-native applications confidently through robust and intelligent test automation. As a QA Automation Engineer, you will design and implement automation frameworks for integration, end-to-end, and generative testing, ensuring performance, reliability, and quality across deployments. Key Responsibilities Collaborate with developers and architects to design and develop test automation scripts. Create reusable, modular, and multi-thread-safe automation code. Improve non-functional automation performance by parallelizing test executions. Conduct test planning, defect lifecycle management, traceability matrix mapping, and security/breaking testing. Validate GenAI features such as prompt/response behavior, hallucination checks, and content moderation. Use GenAI tools (e.g., Copilot, Codium) to refactor, document, and enhance automation frameworks. Required Skills Solid experience testing microservice-oriented and cloud-native applications. Proficiency with tools such as HTTP, Curl, Postman, Fiddler, Swagger. Strong programming skills in Java, Python, or C#. Working knowledge of Linux systems and shell scripting. Expertise in test automation frameworks (e.g., JUnit, TestNG). Hands-on experience with UI testing using Selenium or similar tools. Exposure to CI/CD tools like Jenkins, GitLab CI. Ability to test AI-driven features and integrate AI tools into test processes. Preferred Skills (Good to Have) Experience with GenAI-enabled testing tools or platforms. Familiarity with fairness, bias, and explainability issues in GenAI testing. Big Data migration validation and reporting experience. Performance testing (load, stress, spike) using JMeter or Gatling. Experience in Security, Resilience, or Disaster Recovery Testing. Strong ability to validate GenAI outputs in automation pipelines. Higher degree of autonomy, startup culture & small agile teams. Remote work flexibility based on maturity and performance. Exposure to emerging technologies and GenAI tools. Competitive salary & comprehensive family benefits. Performance-based career growth. About Cognologix Cognologix helps companies disrupt and innovate by reimagining business models through cutting-edge technology. We re a data- and automation-driven organization at the forefront of digital transformation, empowering clients to confidently deliver their next-generation products.

Position: Technical Member Hardware Designation: Assistant Manager Experience Required: 4 Years Location: Pune Role Overview: We are seeking a motivated and skilled Technical Member Hardware to join our hardware design team. The ideal candidate should have hands-on experience in PCB design, circuit simulation, and testing. This role offers an excellent opportunity to work on cutting-edge embedded systems hardware alongside an expert team. Key Responsibilities: Contribute to the design and development of hardware systems as part of the hardware design team. Design PCBs and perform component selection based on design requirements. Simulate circuit schematics and analyze performance. Operate high-end testing and debugging equipment in a lab environment. Perform precision soldering, including handling of SMD components. Assist in prototyping, validation, and troubleshooting of hardware systems. Contribute to documentation and design reviews. Preferred Skills: Experience with PCB design tools and simulation software. Proficient in using lab instruments such as oscilloscopes, multimeters, logic analyzers, etc. Knowledge of soldering techniques and handling fine-pitch components. Exposure to RF design will be considered a strong advantage. Qualifications: B.E./B.Tech in Electronics or Electrical Engineering. 4+ years of experience in hardware design and development. CDAC certification in VLSI or a related field is an added advantage. Qualification : B.E./B.Tech in Electronics or Electrical Engineering

Position: Technical Lead Software Designation: Assistant Manager Experience Required: 7 Years Location: Pune Role Overview: We are looking for an experienced Technical Lead Software to lead the software development efforts for our ongoing embedded systems projects. The candidate will be responsible for designing and developing MISRA-compliant code based on architectural specifications or requirement documents, ensuring compatibility with in-house designed hardware. Key Responsibilities: Lead the software development activities for embedded systems projects. Design and implement MISRA-compliant embedded software from architecture or requirements documents. Ensure seamless integration and compatibility with in-house developed hardware. Develop both low-level (driver/firmware) and high-level software design components. Apply best practices in embedded coding standards, software architecture, and debugging techniques. Collaborate with hardware, testing, and system teams throughout the development lifecycle. Lead and mentor software engineers and coordinate with cross-functional teams. Required Skills: Strong knowledge of embedded C/C++ and MISRA coding standards. Experience with microcontrollers, communication protocols (SPI, I2C, UART, CAN, etc.). Expertise in debugging tools, IDEs, and version control systems. Understanding of real-time operating systems (RTOS) and device driver development. Familiarity with both low-level firmware and application-level code development. Qualifications: B.E./B.Tech in Electronics, Electrical, or Computer Science Engineering. 7+ years of experience in embedded software development. CDAC certification in VLSI or a similar domain is an added advantage. Qualification : B.E./B.Tech in Electronics, Electrical, or Computer Science Engineering

Position: Innovation Technical Leader Location: Pune Company: FORVIA A Global Leader in Sustainable Mobility About FORVIA At FORVIA, we pioneer innovative technologies that shape the future of mobility delivering solutions that matter to people worldwide. As the 7th largest automotive supplier, we combine deep expertise in electronics, clean mobility, lighting, interiors, and seating to drive sustainable transformation across the automotive industry. Your Mission As an Innovation Technical Leader, you will lead breakthrough innovation projects from concept through validation, ensuring alignment with FORVIA s innovation processes and business goals. You will be responsible for managing project plans, technical targets, resources, risk mitigation, and internal and external communications including intellectual property protection and OEM engagement. Key Responsibilities Project Leadership Drive innovation projects, defining concept, timeline, and validation steps according to innovation delivery processes. Lead projects involving breakthrough product innovations. Planning & Execution Develop and manage detailed project plans and technical objectives. Ensure all milestones and deliverables are met in line with the Innovation Project Management System (PMS). Risk & Resource Management Identify, assess, and mitigate risks related to innovation projects. Allocate resources efficiently and ensure teams have the support needed to succeed. Communication & Reporting Report project status and results at key review points (IRC, MIC, Gates). Prepare and deliver presentations following standard innovation contract requirements. Promote innovation initiatives internally to foster engagement and alignment. Intellectual Property & OEM Interaction Collaborate with the IP team to protect product designs and innovations. Interface with OEMs for product demonstrations, feedback gathering, and addressing special requirements. Cross-Functional Support Work closely with marketing to integrate business KPIs and customer insights into innovation projects. Your Profile Qualifications Master s degree in Engineering. Experience 8+ years in automotive systems, including seats, structures, and components design, testing, or manufacturing. Strong background in project management. Skills & Competencies Results-driven with a strong ability to manage ambiguity. Excellent problem-solving and decision-making skills. Leadership experience and team-building capabilities are a plus. Effective communication and presentation skills. Proficient in English. Willingness to travel as required. Quick learner and capable of directing teams. At FORVIA, you ll thrive in a fast-paced, innovative environment where your contributions help lead the automotive industry toward a sustainable future. Join a global team of passionate professionals, access extensive learning and development programs via FORVIA University, and work within a culture that values diversity, collaboration, and ethical responsibility. We are proud to be the first global automotive group certified with the SBTi Net-Zero Standard, committed to achieving CO Net Zero by 2045 through a focus on efficiency, sustainability, and circular economy principles. Be part of a global leader shaping smarter, more sustainable mobility solutions. Work on cutting-edge technologies impacting millions of vehicles worldwide. Engage in a culture of continuous learning, diversity, and inclusion. Contribute to ambitious environmental goals aligned with the Paris Agreement. Qualification : Masters degree in Engineering

Position: Staff Software Engineer Technology Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients, but it doesn t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc s mission is to give power to the patient. To do that, we ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission: We are looking for a Staff Software Engineer to join our product engineering team at Zocdoc! As an SSE at Zocdoc, you ll balance individual contribution with mentorship. Full Stack Engineers have the opportunity to work across the stack, front to back and everything in between. You ll take ideas from inception to reality by rapidly building prototypes, iterating and releasing them. You ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr s simpler, safer, and more efficient. You ll enjoy this role if you are Passionate about building fully scalable platforms with the latest technologies A product-driven engineer who loves working in a highly collaborative and supportive environment Motivated by building products that make healthcare easier Excited to use technology to enhance the consumer experience Passionate about building diverse and inclusive teams and culture Excited to lead projects and be a mentor for other engineers Your day-to-day is Contributing to the end-to-end development of consumer-facing applications Building products designed to scale quickly like new patient interactions, real-time video visits and new functionality that helps doctors optimize their Zocdoc experience Shipping efficient and scalable code to millions of users autonomous Driving cross-functional collaboration to solve complex problems and foster a culture of openness, Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers. You will partner with the product and design teams to develop product improvements Making a meaningful impact as you own and release features in our CI environment that will impact patients, doctors, and Zocdocr s alike Mentoring your peers, with the notion that helping others means learning and growing yourself Leading the successful delivery of high-impact projects and features, aligned with technical and business goals You ll be successful in this role if you have Passion for technology and the ability to think critically about the performance, scalability, and reliability of software Implemented fast and efficient software solutions using object-oriented functional languages. Some of the technologies we utilize are React, C#, Scala, and Node.js, however, we are language agnostic Designed and built user-facing web applications that scale 8+ years of professional full-stack development experience. Knowledge of React and C# is a plus as is experience writing automated tests Successfully mentored other engineers in the past and encouraged your peers to use software development best practices for code testing and deployment Benefits: An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks think catered lunch every day, Ping Pong, etc. Daycare reimbursement The chance to create a better healthcare experience for millions of patients! Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave (over 5 years) Annual sponsored health check-ups Sponsored counseling and therapy via Betterlyf Competitive PTO Zocdoc is certified as a Great Place to Work 2022-2025 About Us: Zocdoc is the country s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world s leading investors, and we believe we re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender...

Quality Control Manager | Pune Job Description We are looking for an experienced Quality Control Manager who will coordinate inspection services across projects, monitor quality performance, and generate detailed reports based on key performance indicators. You will lead the quality assurance efforts to exceed client expectations and maintain high-quality standards throughout the organization. Key Responsibilities Promote a culture of quality achievement and continuous performance improvement across all departments. Develop, implement, and maintain a comprehensive product quality assurance strategy covering all stages of product development. Set and monitor quality assurance (QA) compliance objectives, ensuring targets are consistently met. Integrate environmental, health, and safety standards into quality procedures. Establish clear quality standards and methods for staff to follow. Collaborate with operations teams to define and enforce quality control procedures. Oversee and support a distributed team to maintain consistent quality performance. Prepare and present quality performance reports to management and stakeholders. Qualifications & Requirements Minimum 3 years of quality control experience in a managerial role. Proven ability to manage and coordinate distributed or remote teams effectively. Strong communication skills with the ability to interact at all organizational levels. In-depth knowledge of quality management systems, environmental standards, and health and safety regulations. Analytical mindset with excellent report-writing skills. Lead quality assurance initiatives in a growing and dynamic company. Work with cross-functional teams to drive operational excellence. Competitive salary and opportunities for professional development. Supportive work culture focused on innovation and quality. Location: Pune Job Type: Full-time Experience: 3+ years Industry: Quality Control / Manufacturing / Operations

Job Title: Project Manager Location: Pune, India Employment Type: Full-Time About the Role We are looking for an experienced Project Manager to join our team in Pune. This role is ideal for someone with strong technical skills and a solid understanding of software development, combined with business acumen and excellent stakeholder management abilities. You will be responsible for defining project objectives, ensuring efficient resource allocation, and managing project budgets while delivering high-quality results. Key Responsibilities Define Project Objectives & Scope: Establish clear project goals, scope, roles, and responsibilities to ensure all team members understand their tasks and deliverables. Resource Management: Define resource requirements and manage resource availability and allocation, including both internal and third-party resources. Budget Management: Outline project budgets based on requirements and continuously track costs to ensure the project is delivered within the specified budget. Project Planning: Prepare detailed project plans that outline key milestones, workstreams, and activities, ensuring the project is well-structured and milestones are clearly defined. Delivery Management: Ensure the timely delivery of the project according to plan, addressing any issues or obstacles that arise. Regular Reporting: Provide regular project status reports to both the project team and key stakeholders, keeping everyone informed of progress and potential risks. Scope & Schedule Management: Manage changes to project scope, schedule, and/or budget, ensuring that any adjustments are carefully considered and well-documented. Risk Management: Identify and mitigate potential risks that could impact project delivery, ensuring minimal disruption to timelines and quality. Required Skills and Qualifications Technical Proficiency: Strong technical background with a solid understanding of software development and technical project requirements. Business & Commercial Acumen: Ability to understand the business aspects of a project, including financial and resource management, and translate that into successful project outcomes. Analytical Skills: Strong problem-solving abilities to identify risks and devise strategies to address challenges. Mathematical & Budgeting Skills: Proficiency in budgeting and managing costs effectively across projects. Time Management: Excellent organizational and time management skills to juggle multiple tasks and ensure efficient project execution. Stakeholder Management: Strong communication and stakeholder management skills, with the ability to handle conflict and negotiate effectively. Leadership & Teamwork: Proven leadership skills to motivate teams, combined with the ability to work well in a collaborative team environment. Opportunity to manage high-impact projects in a dynamic and growing environment. Work with a talented team and lead projects that deliver valuable results. Competitive compensation and benefits package. If you re a strong communicator, an effective leader, and a skilled project manager ready to take on new challenges, we d love to hear from you in Pune!

Job Title: Application Security Lead Education Requirements (Must Have): B.Sc (IT/CS), B.Tech in any Engineering discipline, BCA, MCA, M.Sc. in Information Technology or a related field. Security Certifications (CEH, CISSP, CISA, CISM, CRISC) are highly preferred. Experience: 11-15 years of hands-on experience in Application Security, Network Security, and IT Risk & Compliance, with a strong background in security assessments, process audits, and application reviews. Experience in the BFSI (Banking, Financial Services, and Insurance) sector is preferred. Key Responsibilities: Leadership & Team Management: Lead and manage the Application Security (AppSec) team, which includes L1 and L2 resources. Act as the primary point of contact between clients and the team for all project-related activities, ensuring clear communication and effective collaboration. Oversee daily operations, ensuring resource optimization, and proactively address any issues or bottlenecks that arise during engagement. Application & Security Review: Lead the review of the security posture for various applications, including web, mobile, APIs, and other banking applications. Perform in-depth reviews of network architecture, source code, Vulnerability Assessment and Penetration Testing (VAPT) reports, and configuration audits to identify security risks. Review deliverables from L1 and L2 team members, ensuring they meet quality and completeness standards. Compliance & Risk Management: Monitor and report on compliance with relevant security standards and frameworks. Provide regular risk management updates to stakeholders, highlighting key findings and recommended mitigation strategies. Stakeholder Management: Engage with stakeholders across teams and departments to ensure alignment on security goals, strategies, and outcomes. Provide expert advice and recommendations on security best practices and risk management strategies. Required Skills & Expertise: Security Testing & Vulnerability Management: Strong expertise in vulnerability assessment and manual penetration testing using OWASP checklists. Proficiency in conducting penetration testing, ethical hacking, and static/dynamic testing of mobile applications. Expertise in the OWASP Top 10 and utilizing tools like OWASP ZAP for testing and vulnerability mitigation. Application Security Expertise: Deep understanding of application security concepts and best practices, including secure software development lifecycle (SDLC), threat modeling, and risk assessments. Experience in application and network security reviews, identifying vulnerabilities, and providing remediation strategies. Compliance & Risk Management Knowledge: Solid understanding of IT compliance standards and regulations, including PCI-DSS, GDPR, and other industry-specific frameworks. Proven ability to conduct audits, produce compliance reports, and assess risks effectively. Desirable Skills: Previous experience working within the BFSI sector is highly preferred. Excellent communication and stakeholder management skills. Ability to manage multiple projects simultaneously while ensuring high-quality deliverables. What We Offer: An opportunity to lead a team of security experts and work on high-impact projects within a dynamic and fast-paced environment. Continuous learning and development in the ever-evolving field of application security. Qualification : B.Sc (IT/CS), B.Tech in any Engineering discipline, BCA, MCA, M.Sc. in Information Technology or a related field.

Job Title: UI/UX Intern Location: Pune Experience: 2+ Years Job Type: Full-Time, On-Site Job Summary: We are looking for a talented UI/UX Intern to join our design team at [Company Name], based in Pune. This is a full-time, on-site position for an individual with a passion for creating visually appealing and user-friendly interfaces. As a UI/UX Intern, you will work closely with our design team to help create mockups, prototypes, and contribute to the overall user experience of our web and mobile products. This is a fantastic opportunity for someone looking to develop their UI/UX design skills and gain hands-on experience working on real-world projects. If you have a keen eye for design, a passion for user experience, and the ability to collaborate effectively, we would love to have you on our team. Key Responsibilities: UI Design: Assist in creating and developing mockups, wireframes, and high-fidelity visual designs that align with our brand s identity and user goals. Prototyping: Help design interactive prototypes to demonstrate user flows and design functionality. User Experience Design: Work closely with the UX team to ensure designs are user-centric, intuitive, and optimized for a seamless experience. Design Collaboration: Collaborate with cross-functional teams, including product managers, developers, and other designers to ensure a cohesive product design from concept to delivery. User Research: Assist in conducting user research and usability testing to inform design decisions and iterate on designs based on feedback. Design Iteration: Incorporate feedback from stakeholders and users to refine and improve designs. Front-End Development Support: Work with the front-end team to ensure the proper implementation of designs, assisting with HTML, CSS, and JavaScript where needed. Skills & Qualifications: Educational Background: A degree in Design, Computer Science, or a related field, or equivalent practical experience. Experience: 2+ years of hands-on experience in UI/UX design, including internships or academic projects. Design Tools: Proficiency in design software and tools like Sketch, Adobe XD, Figma, and InVision. Prototyping & Mockups: Strong skills in prototyping and creating mockups and wireframes using relevant design tools. User-Centered Design: A solid understanding of user-centered design principles and how to apply them in the design process. UI/UX Best Practices: Knowledge of UI/UX best practices, accessibility guidelines, and responsive design. Front-End Development Skills: Familiarity with front-end web technologies (HTML5, CSS3, JavaScript) is a plus. Collaboration & Communication: Strong communication skills with the ability to effectively collaborate with other team members and stakeholders. Feedback & Iteration: Ability to take constructive feedback and iterate on designs to achieve the best user experience. Attention to Detail: A keen eye for detail and a passion for delivering high-quality designs. What We Offer: Hands-on Experience: Gain practical, real-world experience working on live projects and building a portfolio of design work. Learning Opportunities: Develop your skills in UI/UX design while working with experienced professionals in a fast-paced, innovative environment. Career Development: Opportunity for future career growth within the organization as part of a growing team. Collaborative Environment: Work alongside talented designers, developers, and product teams, gaining exposure to various aspects of the design and development process. If you are passionate about creating intuitive and aesthetically pleasing user experiences and are excited about contributing to real-world projects, apply now to join our team as a UI/UX Intern in Pune! Qualification : A degree in Design, Computer Science, or a related field, or equivalent practical experience.

Job Title: Project Manager Location: Pune Experience: 3+ Years Job Type: Full-Time Job Summary: We are looking for an experienced Project Manager to lead and manage software development projects in Pune. As the Project Manager, you will oversee all phases of project development, ensuring the successful delivery of projects on time, within scope, and according to client specifications. You will be responsible for coordinating with cross-functional teams, maintaining effective communication with clients, and ensuring that Agile methodologies are adhered to throughout the project lifecycle. The ideal candidate will have strong leadership abilities, excellent problem-solving skills, and a solid understanding of project management tools and techniques. If you're passionate about delivering high-quality software solutions and thrive in a fast-paced, collaborative environment, we want to hear from you. Key Responsibilities: Project Planning & Coordination: Define project scope, goals, and deliverables in collaboration with stakeholders. Develop detailed project plans and schedules to monitor and track progress. Team Leadership: Lead cross-functional teams, motivate team members, and provide guidance and direction to ensure timely delivery of project milestones. Client Communication: Maintain regular communication with clients, ensuring their expectations are met and addressing any concerns or changes to project scope. Agile Methodology: Implement Agile project management practices, ensuring that the development process follows Agile principles, such as Scrum or Kanban. Risk Management: Identify project risks, develop mitigation strategies, and address any issues that arise during the project lifecycle. Quality Assurance: Ensure the quality of deliverables by coordinating testing and validation processes to meet the client s requirements and specifications. Budget & Resource Management: Monitor project budgets, allocate resources effectively, and ensure that the project is completed within budget and allocated resources. Reporting & Documentation: Prepare and present project status reports, including progress, risks, and any potential issues to internal teams and stakeholders. Continuous Improvement: Evaluate the success of completed projects, gather feedback, and recommend improvements for future projects. Skills & Qualifications: Experience: Minimum of 3 years of experience in managing software development projects, preferably in an IT environment. Project Management Skills: Strong experience in managing projects using Agile methodologies (Scrum, Kanban), with a good understanding of project management tools (e.g., Jira, Trello, MS Project). Leadership: Proven ability to lead and motivate cross-functional teams to achieve project goals on time and within scope. Client Communication: Strong verbal and written communication skills to manage client relationships, provide updates, and manage expectations effectively. Problem Solving: Excellent problem-solving and decision-making abilities to resolve challenges and ensure project success. Time Management: Ability to prioritize tasks, manage multiple projects simultaneously, and work under tight deadlines. Technical Understanding: Basic understanding of software development processes and technologies, enabling effective communication with development teams. Educational Background: Bachelor s degree in Computer Science, Engineering, or a related field. PMP or Scrum certification is a plus. What We Offer: Professional Growth: Opportunities to develop your project management skills and grow within the organization. Collaborative Environment: Work in a supportive and dynamic team, where your ideas and contributions are valued. Challenging Projects: Manage complex and impactful projects, with the opportunity to lead innovative solutions. Competitive Compensation: Attractive salary and benefits package. Work-Life Balance: A healthy work-life balance with flexible working hours and supportive policies. If you have the experience and skills to manage software development projects in an Agile environment and lead cross-functional teams to success, apply now to join our team! Qualification : Bachelors degree in Computer Science, Engineering, or a related field. PMP or Scrum certification is a plus.

JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance Ltd. Duties and Responsibilities Review of design & implementation of Operational Risk Management (ORM) framework. Review of design, implement and Testing (TOD/TOE) of Internal Control over Financial Reporting (ICOFR) framework. Conceptualization, documentation & implementation - Financial Control Chart Framework. Preparation of Risk Control Matrix (RCM) & Process, Flow Chart for Finance & Treasury processes. Ensure that risks are appropriately identified, documented and reported in compliance with laws, regulations and internal policies and standards. Back testing of Completeness of control environment from Trial Balance, periodic Monitoring & Testing of Controls. Timely release of reports for executives, senior management & key stakeholders. Collaborate with cross functional heads & intern department verticals to implement an effective Operational Risk Management Framework (ORMF) within Finance function to ensure operational risks and controls are being managed appropriately in a proactive& disciplined manner to meet external/ internal requirements. Perform testing and validation on control gap remediation efforts, once the remediation action plan has been reported as implemented through the RCP. Follow-up on open issues & exceptions for remediation & closure. First point of contact for Statutory Auditors to satisfy ICOFR related queries. Project Management Run and / or Support various Risk and Control projects. Work with business units to enable them to deploy solutions. Automate ORM & FCC framework - Tool/ system evaluation and implementation. Demonstrate tangible benefits of Finance Control Chart. Required Qualifications and Experience CA with 5-6 years of experience. Worked in Audit/ORM/Finance role in BFSI or worked in consulting firms in Risk Advisory department. Hands on experience of Finance, Internal Audit, ORM, IFC or SOX. Excellent communication, presentation and persuading skills. Proficient knowledge of MS Office (Excel, PowerPoint) and ERP s, Lending Systems. Project management skills. Should have managed team. Qualification : CA with 5-6 years of experience.

Cybersecurity Operations Manager Overview: We are seeking a transformational leader to shape and manage our Cybersecurity Operations capabilities. The Cybersecurity Operations Manager will oversee people, processes, and technology across multiple security domains, ensuring robust cybersecurity defenses and operations. Key Responsibilities: Manage the 24/7 Security Operations Center (SOC), Incident Response, Threat Intelligence, Identity & Access Management (IDAM), and IT Resiliency functions. Implement and oversee cybersecurity technologies and best practices. Act as the cybersecurity service/product owner, managing vendor relationships. Lead Cybersecurity Centers of Excellence and service delivery, ensuring high-quality outcomes. Set the vision, strategy, and roadmap for cybersecurity capabilities. Manage executive relationships and drive strategic initiatives for the cybersecurity team. Provide leadership and performance management for security teams. Ensure compliance with industry standards, regulations, and security frameworks. Continuously improve SOC capabilities and response processes. Communicate the organization s security posture and status to all levels. Required Qualifications: Bachelor s degree in Cybersecurity, Computer Science, or a related field. 8+ years of progressive experience in cybersecurity. 3+ years of supervisory experience. In-depth knowledge of modern security technologies and concepts. Experience with EDR/XDR, SOAR, and SIEM tools. Knowledge of Email Gateway Security and Threat Intelligence hunting/implementation. Familiarity with MITRE ATT&CK framework. Experience with Next-Gen Proxy and Firewalls. Vendor and contract management experience. Financial acumen, including CapEx and OpEx budgeting. Strong stakeholder management and communication skills. Key Competencies: Ability to work under pressure and meet deadlines. Detail-oriented with strong analytical skills. Excellent communication skills, both written and verbal. Self-motivated and a continuous learner. Ability to manage multiple tasks in a fast-paced environment. Preferred Qualifications: Cybersecurity certifications (e.g., CISSP, CISM, CISA). Experience with Agile methodologies. Knowledge of DevSecOps practices. Experience in the energy sector. Expertise in service design and management. Proven project delivery experience. Company Description: Syngenta Group is one of the world s leading sustainable agriculture innovation companies, with over 53,000 employees across more than 100 countries. We strive to transform agriculture with tailored solutions that benefit farmers, society, and the planet. We are committed to the highest standards of ethics and integrity and creating an inclusive, discrimination-free workplace. Additional Information: Syngenta is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, veteran status, disability, or any other legally protected status. Qualification : Bachelors degree in Cybersecurity, Computer Science, or a related field.

Job Title: Software Developer (C# .NET) Location: Pune Duties & Responsibilities Software Development: Develop and implement C# .NET software modules based on application architecture and project requirements. Conduct testing using simulation environments. Perform software commissioning and testing on machines. Participate in innovation projects to explore new technologies and improve processes. Design, build, and maintain efficient and reliable C# code. Clarify requirements, create technical specifications, and prepare implementation options in collaboration with clients. Create and maintain software documentation and coding guidelines. Manage source code using version control tools like Git/GitLab. Perform regular code reviews to ensure quality and compliance with standards. Advice and Support: Train and mentor new employees. Coordinate and supervise external partners when necessary. Ensure adherence to Oerlikon standards. Provide global software support for production teams. Offer technical consulting and support to other internal departments. Continuously update technology knowledge and share best practices within the team. Qualifications & Experience Graduate degree in Computer Engineering, IT, or equivalent (B.E./B.Tech/MCA). Minimum 5 years of hands-on software development experience using C# .NET, specifically in windows/desktop-based applications. Strong grasp of OOP concepts, design patterns, and MVC architecture. Expertise in Microsoft Visual Studio 2022 / VS Code. Experience with C# 12.0, .NET Framework 4.6.2, .NET Standard 2.0, .NET Core 5/6, WinForms, SVG, WCF, and SQL databases. Familiarity with version control tools (Git/GitLab) and CI/CD pipelines (DevOps). Working knowledge of project management tools like JIRA. Strong analytical and problem-solving skills. Proficiency in English (both written and spoken). About Oerlikon Oerlikon is a global innovation leader in surface engineering, polymer processing, and additive manufacturing across industries such as aerospace, automotive, energy, tooling, and textiles. Our solutions enhance performance, functionality, and sustainability for our customers' products and processes. With over 11,800 employees across 93 nationalities in 38 countries and 207 locations, Oerlikon embraces diversity and is committed to fostering an inclusive and equitable workplace. Oerlikon is an Equal Opportunity Employer, promoting fair hiring and employment practices. Qualification : Graduate degree in Computer Engineering, IT, or equivalent (B.E./B.Tech/MCA).

Campaign Performance Analysis: Analyze the effectiveness of media campaigns across digital, social, programmatic, and traditional media platforms. Track key performance indicators (KPIs) such as impressions, click-through rates (CTR), cost-per-click (CPC), cost-per-acquisition (CPA), and return on ad spend (ROAS). Perform in-depth analysis of media data to identify trends, opportunities, and areas for improvement. Reporting & Insights: Prepare detailed reports and dashboards to communicate media performance to client stakeholders. Provide recommendations on how to optimize campaigns based on data insights, A/B testing results, and market trends. Collaborate with the media buying and planning teams to provide insights that influence media strategy. Budget & Spend Analysis: Monitor media spend across campaigns and ensure alignment with allocated budgets. Identify opportunities for cost efficiencies and performance improvements. Assist in forecasting media spend based on historical data and future trends. Cross-Channel Attribution: Utilize multi-touch attribution models to evaluate the contribution of various media channels (search, display, social, etc.) to overall campaign performance. Help improve the media attribution process to ensure proper credit is given to each channel. Media Research & Competitor Analysis: Stay up to date with industry trends, new tools, and best practices in media analytics. Conduct competitor media analysis to understand market positioning and media strategies of competitors. Identify emerging platforms and channels for potential investment based on research. Collaboration & Stakeholder Management: Work closely with media planners, buyers, and digital marketing teams to ensure alignment of media strategy with business objectives. Provide clear and concise data-driven recommendations to both technical and non-technical stakeholders. Essential Skills & Experience Experience: 2-4 years of experience in media analysis, digital marketing analytics, or a related field. Technical Proficiency: Strong knowledge of digital marketing platforms such as Google Ads, Facebook Ads, and programmatic buying platforms. Proficiency in using analytics tools like Google Analytics, Adobe Analytics, or similar platforms. Experience with data visualization tools (e.g., Tableau, Power BI, or similar) to present insights effectively. Familiarity with Excel and SQL for data manipulation and analysis. Analytical Skills: Strong ability to analyze complex data sets, derive actionable insights, and communicate findings effectively. Detail-Oriented: Ability to handle multiple data points with precision, ensuring the accuracy and integrity of reports. Communication: Excellent written and verbal communication skills, with the ability to explain data insights to non-technical stakeholders. Desirable Skills & Experience Experience with advanced analytics techniques such as predictive modeling or marketing mix modeling (MMM). Understanding of media buying processes and digital advertising ecosystems. Certification in Google Analytics, Facebook Blueprint, or other relevant platforms.

Join Entrata: Lead the Charge in Transforming Property Management Software Position: Product Owner Location: Pune, India About Entrata Since 2003, Entrata has been at the forefront of revolutionizing property management. What began as a group of visionary college students changing the way rent is paid online has grown into a global leader in the industry. Our award-winning software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, and we continue to reshape the landscape of property management worldwide. With over 2200+ team members across the globe, from Utah to Texas to India, Entrata blends the energy of a startup with the stability of an established leader. Our values of innovation, transparency, and teamwork drive everything we do. If you re looking for an opportunity to make a tangible impact in an exciting industry, Entrata is the place for you. Position Overview: Product Owner Entrata is seeking a Product Owner to drive the development and delivery of innovative product features that will enhance the customer experience, streamline logistics processes, and optimize delivery operations. As a core member of our product team, you ll work closely with cross-functional teams, including UX designers, software architects, and developers, to deliver top-notch software solutions. If you re passionate about making a difference and have a background in product ownership or business analysis in a software environment, this role is for you. What You ll Do: Shape the Product Roadmap: You will develop and execute the product roadmap for delivery-related features, ensuring alignment with business objectives and customer needs. Manage Backlogs & Prioritize: Define and prioritize product requirements, user stories, and acceptance criteria. Organize and maintain the product and team backlogs to keep the development teams on track. Collaborate Across Teams: Work with stakeholders across development, customer success, and UX teams to ensure smooth communication and timely product delivery. Translate User Needs into Features: Connect with different user personas, understand their tasks, and work closely with the UX teams to capture their requirements. Drive Product Evolution: Study competing products and features, identify industry trends, and inform product development based on your findings. Oversee Product Lifecycle: Manage the development, testing, and release of product features, ensuring that quality is maintained and deadlines are met. Continuous Improvement: Analyze product performance metrics and gather customer feedback to continuously iterate on and improve product features. Act as the Subject Matter Expert: Provide expert guidance on delivery operations to internal teams and clients, supporting them with insights and best practices. Stay Ahead of the Curve: Stay updated on industry best practices and technological advancements in delivery management to ensure Entrata s products remain cutting-edge. What You Bring: Education & Experience: A Bachelor s degree in Computer Science, Engineering, or a related field. You bring 3+ years of experience in product management or a related role, preferably in the software industry. Agile Expertise: You are familiar with agile development methodologies and tools (such as Jira), and you can apply them to optimize delivery processes. Clear Communication: You excel in written and verbal communication, with the ability to translate complex requirements into actionable plans and articulate them clearly to stakeholders. Analytical & Problem-Solving Skills: You have a strong ability to analyze data and solve problems, ensuring that product features meet the highest standards of quality. Collaboration Skills: Your ability to work with cross-functional teams is unmatched. You understand how to leverage the collective expertise to deliver exceptional results. Nice to Have: SaaS Experience: Experience working in the SaaS industry or with property management software is a plus. Certifications: You hold relevant certifications like CBAP, SAFe for PO, or Design Thinking for Product Management. SQL Knowledge: Familiarity with optimizing SQL queries and understanding database triggers is an advantage. Data Tools Proficiency: Experience with product analytics and data visualization tools like Amplitude, Tableau, or Power BI. Property Management Insight: Any experience or understanding of the property management industry will help you hit the ground running. Career Growth: Entrata fosters a Be valued, Create value culture, empowering you to grow both personally and professionally. Health & Wellness: Choose from world-class medical, dental, vision insurance, plus life assistance programs to keep you and your family covered. Work-Life Balance: Enjoy generous time off to recharge and prioritize your well-being. Financial Stability: Take advantage of RSUs, ESPP, retirement plans, and more to secure your future. Collaborative Culture: We believe in the power of teamwork and diversity. At Entrata, we encourage innovative thinking, personal development, and mutual respect. Entrata isn t just a place to work it s a place to grow, to innovate, and to help shape the future of property management. If you're ready to join a dynamic team that s making a difference on a global scale, we d love to hear from you. Qualification : Bachelors degree in computer science, engineering, or a related field.

Job Overview: We are looking for a Customer Success Specialist (CSS) to join our team. In this role, you will be responsible for ensuring customer satisfaction throughout the post-sales lifecycle, focusing on customer adoption, support, program optimization, and expansion. The CSS will closely align with customers business objectives, ensuring that our solutions help them achieve their strategic goals. This role requires strong relationship-building skills, an analytical mindset, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Onboarding Support: Collaborate with the Sales Team to ensure smooth onboarding for customers, facilitating a seamless go-live process and introducing them to the product. Ensure that customers understand the value and functionality of the solution from the start. Customer Experience Design: Work with customers to design tailored Customer Experience programs that align with the product capabilities and their strategic business goals. This ensures ongoing value and fosters long-term customer satisfaction and growth. Account Escalations & Support: Address customer issues promptly, whether they arise from alerts, red flags, or direct customer inquiries. Ensure timely resolution of critical issues or overdue support tickets to maintain customer satisfaction. Customer Renewals & Growth: Proactively identify and prioritize resources based on perceived risk, growth potential, strategic value, and the renewal timeline. Support customers to ensure their continued use of our solutions and increase renewal rates. Customer Adoption Monitoring: Monitor adoption rates for assigned accounts, providing insights to customers about their usage patterns. Share valuable feedback with the Sales and Marketing teams to inform customer success strategies. Collaboration with Marketing Team: Work closely with the Marketing team to build customer testimonials, case studies, and referrals, showcasing the value of our solutions and expanding our customer base. Periodic Health Checks: Conduct regular health checks for key accounts to monitor progress and resolve potential issues early. Ensure no last-minute surprises and that customers are consistently satisfied with the product. Contribute to Company Growth: Actively contribute to company goals, growth, and profitability by providing insights into customer success metrics and playing a key role in strategic decision-making. Key Requirements: Customer Understanding: Strong ability to understand customer requirements and guide them towards identifying financial success metrics and KPIs for their business. Data-Driven: Comfortable working with data and committed to driving a consistent engagement process that is measurable and repeatable. Fast-Paced Culture: Ability to thrive in an entrepreneurial, results-driven environment, handling multiple accounts and tasks efficiently. Interpersonal Skills: Excellent interpersonal skills to build and maintain strong customer relationships and communicate effectively with various stakeholders. Creative Problem-Solving: A creative thinker who can troubleshoot and resolve customer issues swiftly and effectively. Communication Skills: Strong verbal and written communication skills, with the ability to present ideas and solutions clearly. Organizational Skills: Extremely well-organized and analytical, capable of managing multiple projects while working under pressure. Teamwork & Independence: A proactive individual contributor who is also a strong team player, collaborating effectively with other departments and teams. Basic Technical Understanding: Ability to grasp and communicate basic technical concepts to customers, enabling them to make informed decisions. Shift Flexibility: Willingness to work in US/UK shifts as required by the business, to ensure customer needs are met across time zones. Preferred Skills: Experience with Customer Success Tools: Familiarity with customer success platforms like Salesforce, Zendesk, or similar tools is a plus. CRM Knowledge: Experience managing customer relationships and tracking customer satisfaction metrics using CRM tools. Impactful Work: Play a key role in customer satisfaction and retention while helping customers derive maximum value from our products. Collaborative Environment: Work with a dynamic and passionate team focused on delivering top-notch customer service. Growth Opportunities: Be part of a fast-growing company, where there are plenty of opportunities to learn and grow your career in customer success. If you're passionate about ensuring customers succeed, love problem-solving, and are eager to work with a diverse team, we want to hear from you! Apply now to join our team as a Customer Success Specialist and help us drive customer satisfaction and success.