Risk Management jobs

Position: SAP PS Consultant Location: Remote (Work from any location in India & abroad) Company Overview: At Highbar Technocrat Limited, we are pioneers in providing end-to-end IT solutions for the infrastructure industry. With a strong foothold across construction, real estate, and other infrastructure sectors like roads, ports, railways, telecom, and mining, we deliver enterprise business solutions and process consulting that enhance operational efficiency. Renowned for our ERP implementation capabilities, we consistently compete with and outperform industry giants, making us a trusted partner in digital transformation. Joining our team means co-owning the growth story of an innovative brand, with ample opportunities to make an impact and thrive in a dynamic environment. Duties & Responsibilities: Business Requirement Analysis: Understand client business requirements in areas like project structuring, planning (time, cost, budgeting), execution, monitoring, and variance analysis. Process Mapping & Gap Analysis: Perform "To-Be" process mapping and identify gaps to define requirements for SAP implementation. Custom Development (RICEF): Identify RICEF objects, finalize requirements, and prepare functional specifications for the technical team to execute development. Functional Configuration: Carry out functional configurations in SAP, create test scripts, and perform unit and development testing. Integration Testing: Identify integration scenarios, prepare integration test scripts, and conduct integration testing. Training & Support: Plan and deliver training sessions for core teams and end-users. Provide post-go-live support to troubleshoot and resolve user issues. Data Migration: Manage master data and ensure smooth cutover data migration or uploads as part of the SAP implementation process. Minimum Qualification: Education: Graduate in Engineering/Science. Experience: SAP Experience: 3-5 years. E2E Implementation: At least one end-to-end implementation project experience handled independently. Desirable Requirements: Postgraduate/MBA: Preferred. SAP Certification: Desirable. Domain Experience: 1-2 years in real estate, construction, or the infrastructure industry. Industry-Specific Experience: Familiarity with the infrastructure sector (real estate, construction). HANA Migration Projects: Experience with at least one HANA migration project. Technical Competencies: End-to-End Implementation: Experience in E2E onsite implementation projects. Organizational Structure Design: Ability to define organizational structures aligned with business reporting and control requirements. Process Mapping & Gap Analysis: Strong skills in process mapping, gap analysis, RICEF identification, and KDS finalization. Functional Configuration & Testing: Hands-on experience in handling configurations, providing functional specifications, conducting testing, and delivering designed processes. Data Migration & Training: Expertise in planning and handling data migration and providing user training. Post-Go Live Support: Ability to provide post-go-live support for troubleshooting and resolution of issues. Behavioral Competencies: Confidentiality: Ability to handle confidential information with integrity. Customer Handling: Skilled in managing various customer categories and levels. Analytical Skills: Strong analytical abilities with good verbal and written communication. Team Collaboration: Effective team player, meticulous, self-motivated, and a self-starter. Deadline-Oriented: Ability to meet deadlines and manage tasks efficiently. Leadership & Stress Management: Capable of handling stress, providing leadership, and ensuring timely task completion. Time Management: Excellent time management skills with a focus on productivity and deadlines. Job Category: SAP Consultant Qualification : Graduate in Engineering/Science

Position: Senior SAP PS Consultant Location: Remote (Willing to work in any location in India & abroad) Company Overview: Highbar Technocrat Limited is a leading provider of end-to-end IT solutions for the infrastructure industry. With a deep expertise in construction, real estate, and various other infrastructure sectors like roads, ports, railways, and telecommunications, we empower organizations to improve efficiency through enterprise business solutions and process consulting. We have an impeccable track record in ERP implementations, often competing with the industry's largest names and winning. At Highbar, we offer you the opportunity to shape and co-own the growth of an innovative brand, where you can thrive, take ownership, and receive the recognition you deserve. Duties & Responsibilities: Business Requirements Analysis: Understand client needs in project structuring, planning (time, cost, budgeting), execution, and monitoring. Perform result/variance analysis and conduct "To-Be" process mapping, gap analysis, KDS finalization, and custom development object identification (RICEF). RICEF Finalization: Finalize the requirements for each RICEF object and provide functional specifications to the technical team to carry out development. Configuration & Testing: Conduct functional configurations, prepare test scripts, and perform unit and development testing. Integration Testing: Identify integration scenarios, create integration test scripts, and conduct integration testing to ensure seamless operation across systems. Training & Knowledge Transfer: Plan and deliver training for core teams and end-users. Provide post-go-live support to resolve any user issues. Data Migration: Manage master data and oversee the cutover data migration process, ensuring smooth upload and transition. Post Go-Live Support: Assist users with troubleshooting and provide ongoing support post-go-live to ensure system stability. Minimum Qualification: Education: Graduate in Engineering/Science. Experience: SAP Experience: 6-9 years of hands-on experience in SAP Project Systems (PS). E2E Implementation: At least 3 end-to-end SAP implementation projects handled independently. Desirable Requirements: Postgraduate/MBA: Preferred. SAP Certification: Highly desirable. Domain Experience: 2-4 years in real estate, construction, or infrastructure industries. HANA Migration Projects: Experience with at least one HANA migration project. Technical Competencies: E2E Implementation Experience: Strong background in E2E onsite SAP implementation projects. Organizational Structure Design: Ability to define organizational structures that meet business reporting and control requirements. Process Mapping & Gap Analysis: Expertise in process mapping, gap analysis, and RICEF identification. Configuration & Testing: Solid experience in handling configurations, providing functional specifications for RICEF, conducting testing, and ensuring designed processes are successfully delivered. Data Migration: Strong knowledge in planning and handling data migration and master data management. Post-Go Live Support: Ability to deliver exceptional post-go-live support, ensuring smooth operations for users. Behavioral Competencies: Confidentiality: Able to handle confidential information with integrity. Customer Handling: Proficient in managing relationships with various customer levels and categories. Analytical & Communication Skills: Excellent analytical abilities and strong verbal and written communication skills. Team Collaboration: A self-motivated, detail-oriented team player who works well under pressure. Deadline Management: Ability to meet deadlines and manage multiple tasks effectively. Leadership & Stress Management: Capability to lead by example, handle stress, and manage team priorities to meet business needs. Time Management: Strong time management and ability to meet deadlines while ensuring quality results. Job Category: SAP Consultant Qualification : Graduate in Engineering/Science

Position: Project Manager Location: Remote (Open to working from any location in India & abroad) Company Overview: At Highbar Technocrat Limited, we are a leader in providing end-to-end IT solutions for the infrastructure industry. With expertise in sectors such as construction, real estate, roads, ports, airports, railways, and telecom, Highbar delivers enterprise business solutions and process consulting designed to drive efficiency across projects. Our ERP implementation capabilities have earned us a reputation as pioneers, regularly outperforming the biggest names in the space. Join us to be a part of a rewarding career where you will directly contribute to our brand s growth and success. Your efforts will be celebrated, and the autonomy and recognition for your work will be yours to claim. Duties & Responsibilities: Business Process Knowledge: Ensure a strong understanding of standard business processes, enterprise structure mapping, and core SAP modules. Integration & Technology Awareness: Stay updated on the integration of SAP modules and third-party software. Be well-versed in data migration strategies, upload techniques, and the latest technology/functional upgrades in SAP. Project Planning & Budgeting: Develop detailed project plans, schedules, and budgets. Drive projects in alignment with the baseline schedule and approved budget, ensuring that timelines and costs are adhered to. Risk Management: Proactively identify potential risks and take appropriate actions to mitigate them. Closely monitor project progress and take corrective/preventive actions as necessary to keep the project on track. Team Leadership & Coordination: Lead, motivate, and guide project teams to achieve milestones and deliverables. Coordinate effectively with the client project manager, client team, HBT onsite and offshore teams, and setup review mechanisms to ensure smooth progress. Change Management: Identify change management objectives, design methodologies, and apply them to ensure successful outcomes for project deliverables. Client Communication & Satisfaction: Maintain strong communication with clients, ensuring project milestones are met and customer satisfaction is maximized. Identify business opportunities and facilitate closing them with the client. Minimum Qualifications: Education: Graduate in Engineering, Science, or Commerce. Experience: SAP Experience: 8-15 years of hands-on experience in SAP, with a strong understanding of all core modules. E2E Implementation Projects: At least 5 end-to-end SAP implementation projects handled independently. GST Implementation: At least 1 GST implementation project handled independently. Project Coordination/Management: Managed at least 2 end-to-end implementation projects as a Project Coordinator/Project Manager. Desirable Qualifications: Postgraduate/MBA/CA: Preferred. Certifications: SAP certification and PMP (Project Management Professional) certification are highly desirable. Domain Experience: 3-5 years of experience in the real estate, construction, or infrastructure industry. Behavioral Competencies: Confidentiality: Ability to handle sensitive information with discretion. Customer Relationship Management: Skilled at managing relationships with various categories and levels of customers, ensuring high satisfaction levels. Analytical & Communication Skills: Strong analytical abilities with excellent verbal and written communication and presentation skills. Leadership & Team Management: Proven leadership skills, able to motivate, manage, and guide teams. Must be self-motivated, meticulous, and a proactive team player. Deadline-Oriented & Stress Management: Excellent at multitasking, managing deadlines, and handling stress in fast-paced environments. Planning & Scheduling Expertise: Strong skills in planning, scheduling, and monitoring. Proficiency with tools like MSP (Microsoft Project) is a must. Job Category: Project Manager Qualification : Graduate in Engineering, Science, or Commerce

Manager, Software Engineering (L4) Remote (India) Location: Remote Experience: 10+ years overall, 5+ years in software team leadership Team: Flex Billing & Backend, Twilio Flex Product About Twilio At Twilio, we re shaping the future of communications from anywhere in the world. We empower millions of developers and hundreds of thousands of businesses to create personalized customer experiences through innovative cloud communication solutions. Our remote-first culture promotes connection, diversity, and inclusion ensuring you can grow your career from anywhere. Role Overview As an Engineering Manager on the Twilio Flex team, you will lead the Flex Billing & Backend engineers to expand and enhance the product s feature set and overall solution scope. Flex is a customizable contact center platform that enables customers to tailor communication solutions to their unique business needs. Responsibilities Own and deliver outstanding customer experiences with a focus on scalability, reliability, and usability. Lead, mentor, and advocate for your team, prioritizing their growth and success. Understand and guide the architecture and operational processes behind complex, distributed, always-on cloud systems. Promote agile best practices, continuous integration, and test automation across the team. Strategically manage broad scopes from ideation through continuous operation of 24x7 production services. Communicate technical concepts clearly to diverse stakeholders including product managers, architects, engineers, and support teams. Manage multiple workstreams and priorities effectively. Required Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related technical field. 10+ years of professional experience in software development with at least 5 years of proven leadership and people management. Strong technical background in: REST APIs Java or GoLang programming Relational databases such as MySQL Containerization technologies (Docker, Kubernetes) Modern automated testing frameworks and CI/CD pipelines SaaS telemetry and observability tools (Datadog, Grafana, Prometheus) Demonstrated problem-solving, critical thinking, and communication skills. Broad knowledge of development tools and deployment processes. Deep understanding of Agile methodologies, continuous integration, and automation-first approaches. Experience owning and operating production services end-to-end, from design and development through deployment and monitoring. Preferred Qualifications Experience in contact center or customer engagement platforms. Experience delivering billing or financial transaction solutions. Work Location & Travel Fully remote role within India (Karnataka, Tamil Nadu, Telangana, Maharashtra & New Delhi preferred). Occasional travel may be required for team meetings or customer engagement events. Competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings plans, and a supportive remote-first culture that values growth, inclusion, and work-life balance. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or related technical field.

Senior Manager, Software Engineering (L5) Remote, India Location: Remote India Experience: 14+ years total, with 5+ years in software engineering leadership Team: Flex Product Experiences Team Function: Engineering Management | Cloud Systems | Frontend Technologies | SaaS About Twilio At Twilio, we re transforming how the world communicates and we re doing it remotely. Our remote-first, globally inclusive culture empowers millions of developers and hundreds of thousands of businesses to create personalized customer experiences at scale. At Twilio, your work has purpose, your ideas are heard, and your growth is in your hands. About the Role As Senior Engineering Manager (L5) on the Flex Experiences team, you will lead engineering efforts for persona-driven UI/UX experiences within Twilio Flex our highly customizable contact center platform. You ll oversee multiple engineering workstreams and drive innovation, quality, and scalability in a mission-critical SaaS environment. What You ll Do Lead a high-performing engineering team responsible for building rich agent/supervisor experiences in Twilio Flex. Mentor, develop, and grow team members while promoting a collaborative, high-ownership culture. Translate complex business requirements into scalable, performant software solutions. Own and manage architectural decisions for modern frontend and backend systems in a cloud-native environment. Advocate agile methodologies, CI/CD best practices, and test automation. Work cross-functionally with product, design, and operations teams to ship impactful, customer-centric features. Ensure operational excellence through rigorous monitoring, observability, and post-production support. Champion clear communication across technical and non-technical stakeholders. Required Qualifications 14+ years in software engineering, including 5+ years of engineering leadership. Proven experience managing and scaling multiple engineering workstreams. Bachelor s or Master s degree in Computer Science, Engineering, or equivalent field. Deep hands-on knowledge of: Frontend development: JavaScript, TypeScript, ReactJS, design systems (e.g., Paste) Testing frameworks: Cypress, Selenium Backend & Infrastructure: REST APIs, Aurora, DynamoDB, Docker, Kubernetes Cloud-native architecture and CI/CD pipelines SaaS observability tools: Datadog, Grafana, Prometheus, Mixpanel Demonstrated ability to lead teams operating 24/7 cloud services. Strong communication, strategic thinking, and problem-solving skills. Preferred Qualifications Experience with voice/digital communication systems. Deep familiarity with contact center platforms and customer engagement solutions. Location & Travel Remote role within India (Karnataka, Tamil Nadu, Telangana, Maharashtra, or New Delhi). Occasional travel may be required for project or team-related meetups. What Twilio Offers Competitive compensation and benefits Generous time off and wellness leave Comprehensive health and retirement plans Remote-first culture with a focus on work-life balance A diverse, mission-driven team where your work matters

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Responsibilities Prepares and performs the submissions to competent authorities including the ethics committees. Collect essential documents for the trial and sites assigned. Reviews, prepares the IP greenlight packages and works with the study team for the site activation readiness. Drive timely clinical trial site activations. Ensure all trial activations are flawless and comply strictly with regulatory standards. Collaborate with cross-functional teams. Work closely with research sites, regulatory, and clinical operations teams to successfully implement trial activation plans. Maintain comprehensive documentation. Keep meticulous records of all trial activation processes and approvals. Identify and address potential issues: Determine any barriers to trial activation and collaborate with teams to resolve them promptly Requirements Educational background: Bachelor s degree or equivalent experience in Life Sciences, Pharmacy, or a related field. Experience: Proven experience in clinical trial management, study startup activities or a related research role is preferred. Skills: Outstanding attention to detail, strong organizational skills, and the ability to work collaboratively in a fast-paced, dynamic environment, understanding of clinical trial requirements, regulation and GCP guidelines. . Communication: Excellent verbal and written communication skills to effectively interact with diverse teams, collaborators, and customers. Technical proficiency: Familiarity with clinical trial management systems and regulatory requirements. Join us on our mission to enable our customers to make the world healthier, cleaner, and safer. Your expertise and dedication will contribute to our continued success and innovation in the scientific community. Qualification : Bachelors degree or equivalent experience in Life Sciences, Pharmacy, or a related field.

Senior Executive - Branch Operations Location: Warangal Experience: 2-4 Years Openings: 1 About the Role: As a Senior Executive - Branch Operations, you'll be an integral part of our Regional Processing Center (RPC), responsible for accurately and efficiently underwriting new business cases. You'll ensure the smooth flow of operations, maintain high standards of document scrutiny, and contribute to our overall risk mitigation strategies. This is an individual contributor role where your precision and analytical skills will directly impact our success. What You'll Do: Underwriting Expertise: Assess and underwrite new business cases (up to 15 Lacs for branches within your assigned region/zone) with a daily average of 80 cases, adhering to the assigned underwriting authority matrix. Document Scrutiny: Thoroughly review and verify all supporting documents for completeness and accuracy. Risk Assessment: Conduct comprehensive risk assessments, raising pendings or requesting additional information as needed to ensure complete evaluations. Operational Liaison: Collaborate closely with Branch Operations teams to track and manage the flow of cases for underwriting. Process Improvement: Actively participate in risk mitigation, contingency planning, and business continuity programs. Identify and recommend process enhancements to improve efficiency and reduce risks. What We're Looking For: Experience: 2-4 years of professional experience, with 1-2 years specifically within the insurance or medical sector (e.g., medical setups, similar fields). Education: A Graduate degree in a relevant field such as Science, Pharmacy, Medicine, Life Science, Microbiology, etc. Technical Skills: Proficient in MS Office. Knowledge of risk evaluation tools in underwriting and basic medical terminologies is a strong plus. Behavioral Skills: Strong Interpersonal and Communication skills for effective collaboration. Excellent Decision-making and Analytical abilities. High attention to detail and Teamwork orientation. Ability to build and maintain effective Relationships. Qualification : A Graduate degree in a relevant field such as Science, Pharmacy, Medicine, Life Science, Microbiology, etc.

Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.

Role: Associate Director, S1 Risk & Compliance Grade Level (Internal): 12 Business Division: S&P Global Sustainable1 About the Team: The Sustainable1 Business Risk & Compliance team partners closely with Sustainable1 s global business units and legal teams to identify, monitor, and manage business risks, potential conflicts of interest, and regulatory obligations. The team plays a vital role in ensuring Sustainable1 operates with integrity, complies with relevant policies, and proactively addresses emerging risks. Responsibilities & Impact: As an Associate Director within the Business Risk & Compliance team, you will help shape and enhance Sustainable1 s Compliance program by driving critical initiatives and processes across the business. Your responsibilities will include: Key Responsibilities: Develop and maintain relevant Compliance policies and guidelines to align with regulatory expectations and industry best practices. Oversee and manage day-to-day compliance activities, ensuring adherence to internal policies and preparedness for upcoming regulations. Deliver targeted education and training to Sustainable1 employees on policies, procedures, and regulatory developments. Identify and assess potential risks to Sustainable1 s business and work with stakeholders to determine and implement mitigating actions. Monitor, track, and report on policy violations and provide regular compliance reporting to senior leadership, including the Global Head of Business Risk & Compliance. Lead and participate in compliance investigations, maintaining confidentiality and diligence throughout the process. Support Risk & Compliance Operations tasks and projects as needed. Collaborate with global counterparts to ensure consistency and best practice sharing across Sustainable1 s risk and compliance functions. Partner with Legal, Government Affairs, and Public Policy teams to support regulatory engagements and policy discussions. Continuously evaluate and improve Compliance processes and workflows to enhance efficiency and effectiveness. Additional Responsibilities: Stay up to date on regulatory developments, particularly those related to ESG and sustainability. Actively participate in relevant Risk & Compliance Committees. Collaborate with Divisional and Enterprise Compliance teams to support broader compliance initiatives as required. The Impact: This role plays a pivotal part in embedding a strong compliance culture within Sustainable1, supporting the business in managing risks effectively while meeting its regulatory obligations. Through education, monitoring, and active risk management, you will help strengthen Sustainable1 s governance framework and contribute to the division s long-term success. This position reports directly to the Global Head of Business Risk & Compliance, Sustainable1. What We re Looking For: Experience: Minimum 5+ years of Compliance experience, preferably within financial services, data & analytics, or a sustainability-related business. Education: Bachelor s degree required. ESG/Sustainability domain expertise would be a significant advantage. Key Competencies: Strong understanding of compliance processes, risk management, and regulatory frameworks. High ethical standards and unwavering integrity, with the ability to stand firm on critical compliance matters. Excellent interpersonal and collaboration skills, fostering partnerships across teams and regions. Analytical mindset with problem-solving abilities and a focus on operational efficiency. Clear and concise communication skills, with experience in delivering effective compliance training across organizational levels. Strong organizational skills, with the ability to manage multiple priorities under pressure. Global mindset ability to work effectively with diverse teams across multiple jurisdictions. Technical Skills: Proficiency in Microsoft Excel, Word, PowerPoint. Familiarity with Smartsheet is preferred. About Sustainable1: S&P Global Sustainable1 is S&P Global s centralized source for sustainability intelligence, delivering comprehensive sustainability data, products, and insights across global markets. Sustainable1 helps clients assess risks, uncover opportunities, and shape long-term sustainable growth strategies. With expertise spanning climate risk, energy transition, sustainable finance, and more, we provide the Essential Intelligence that empowers companies, governments, and institutions to act with confidence in a rapidly evolving sustainability landscape. Qualification : Bachelors degree required.

Job Description Department: Project Management As a leading custom solution development firm, Techolution is seeking a skilled Project Management Associate to join our dynamic team. In this role, you will be responsible for driving the end-to-end project management lifecycle for our AI, Digital Transformation, and Cloud initiatives. With your expertise in developing comprehensive project plans, resource allocation strategies, and risk mitigation strategies, you will ensure the successful delivery of our client projects. Your strong Agile facilitation skills and ability to effectively communicate project progress and metrics will be crucial in this role. Lead and execute project management activities using PM methodologies and PM tools like Jira and Trello Develop comprehensive project documentation and planning strategies Demonstrate strong stakeholder management skills through effective communication and relationship building Implement robust risk management frameworks and mitigation strategies Monitor and manage project budgets effectively Display leadership qualities in team coordination and decision making Take complete ownership of assigned projects and deliverables Facilitate regular team meetings and status updates Ensure proper documentation of project progress and maintain clear communication channels About Techolution At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world. What We Do At Techolution, we specialize in building custom AI solutions that deliver innovation and drive measurable outcomes for enterprises worldwide. With our specialized expertise we help businesses take AI from their labs into the real world. Our Unique Value Proposition White Glove Service: From Ideation Innovation Integration, we lead the way to deliver meaningful outcomes, enabling your team to operate AI solutions independently. Human-AI Partnership: Our Govern Guide Control (GGC) framework ensures responsible AI governance, aligning solutions with your organizational requirements and brand identity. Customized AI Solutions: We tailor AI to your enterprise needs, delivering from concept to implementation with our turnkey approach at a guaranteed price.

Project Manager Cybersecurity Location: Noida Experience: 7 10 Years Education: Bachelor's Degree in Accounts or a related field Job Summary: We are seeking an experienced and results-driven Project Manager to lead and manage cybersecurity and IT infrastructure projects. The ideal candidate will possess strong leadership abilities, a deep understanding of IT and cybersecurity domains, and a proven track record of delivering complex projects on time and within budget. Key Responsibilities: Project Planning & Execution: Develop detailed project plans outlining scope, objectives, deliverables, timelines, and resources. Align project objectives with business goals and collaborate with key stakeholders throughout the lifecycle. Team Leadership: Assemble and manage cross-functional teams. Provide leadership, motivation, and support to ensure successful project execution. Risk & Issue Management: Identify potential project risks and implement mitigation strategies. Monitor ongoing risks and adjust plans proactively to resolve issues. Budget & Resource Management: Develop and maintain project budgets, ensuring resource optimization and cost control. Track expenses and ensure delivery within approved financial limits. Stakeholder Communication: Establish clear communication plans with stakeholders and provide regular status updates. Facilitate progress reviews, meetings, and reporting on key milestones. Vendor Management: Coordinate with external vendors to ensure timely delivery of services and solutions. Manage vendor relationships, evaluate performance, and negotiate contracts. Quality Assurance: Implement and monitor quality standards to ensure deliverables meet requirements. Follow industry best practices in cybersecurity and IT infrastructure. Change Management: Develop and execute change management strategies to support the transition to new systems and processes. Minimize disruption and facilitate smooth adoption across the organization. Compliance & Security: Ensure all projects adhere to regulatory requirements and cybersecurity standards. Address security vulnerabilities and enforce data protection measures. Documentation: Maintain accurate and up-to-date documentation, including project plans, reports, risk logs, and meeting minutes. Ensure accessibility and version control for future reference. Required Skills & Competencies: Soft Skills: Strong leadership and interpersonal skills Excellent verbal and written communication Ability to manage multiple projects under pressure Analytical mindset with a problem-solving orientation Technical/Functional Skills: 7 10 years of experience in IT project management, preferably in cybersecurity or infrastructure domains In-depth understanding of IT infrastructure (networks, servers, cloud, virtualization, storage) Proficiency in project management tools and methodologies (e.g., Agile, Waterfall, PMP, PRINCE2) Familiarity with industry cybersecurity standards and best practices Qualification : Bachelor's Degree in Accounts or a related field

Position: Deputy Manager Risk Management (Fraud Analytics) Location: Noida, Uttar Pradesh Department: Analytics Risk Operations (Offline Payments) Employment Type: Full-time About Paytm Paytm is India s leading mobile payments and financial services distribution company, and the pioneer of the mobile QR payments revolution. Our mission is to serve 500 million Indians and integrate them into the formal economy through cutting-edge technology that empowers small businesses and consumers alike. About the Team The Risk Analytics team plays a critical role in safeguarding the integrity of Paytm's ecosystem. We focus on proactive fraud detection, building robust risk controls, and driving strategic decision-making through data insights. Every challenge is an opportunity here and meaningful change starts with our people. With 500+ million registered users and over 21 million merchants, Paytm offers unmatched data depth and scale. This is your opportunity to be part of India s largest digital lending transformation. If you're passionate about creating impact, building scalable risk frameworks, and working in a fast-paced fintech environment this is the place for you. Role Overview As Deputy Manager Fraud Analytics, you will be instrumental in developing and managing fraud prevention strategies across Paytm s payment platforms. You ll support real-time fraud monitoring, rule configurations, analytics, and compliance. This role works closely with stakeholders across Risk Ops, Engineering, Product, and Compliance. Key Responsibilities Develop and optimize fraud detection models using rule-based and data-driven approaches Monitor real-time transactions to identify suspicious activity; escalate issues and recommend corrective actions Configure and fine-tune rules in fraud monitoring systems to reduce false positives and improve accuracy Analyze transaction patterns and fraud trends to preemptively address vulnerabilities Collaborate with internal teams (Risk, Product, Compliance) to align fraud mitigation with business goals Support regulatory compliance and internal control projects in accordance with RBI guidelines Generate periodic reports and dashboards for senior management on fraud insights and emerging risks Assist in audit responses and handle fraud-related queries from regulatory bodies Drive continuous improvement in fraud detection tools, techniques, and operational processes Required Qualifications & Skills Bachelor s degree in Data Analytics, Risk Management, Statistics, or a related field 4 8 years of experience in fraud analytics, risk management, or payments risk in fintech or BFSI Strong knowledge of fraud detection techniques and transaction monitoring systems Experience in configuring fraud rules and analyzing fraud patterns in high-volume environments Familiarity with RBI regulatory frameworks and guidelines governing payment platforms Excellent analytical and problem-solving skills Strong verbal and written communication skills, with the ability to present insights to both technical and non-technical teams Experience working with UPI, wallets, or other real-time payment systems Preferred Skills Exposure to machine learning models for fraud detection Experience in licensed TPAP (Third Party App Provider) setups Understanding of regulatory audits, compliance standards, and fraud risk reporting in a regulated environment What You ll Get A chance to be part of India s largest digital lending story Fast-paced, high-impact role in a leading fintech organization Opportunity to create tangible value for millions of users and merchants A collaborative, meritocratic culture that rewards performance Competitive compensation and career growth potential Join us on our mission to redefine financial inclusion in India. Be a part of something transformative. Be a part of Paytm. Qualification : Bachelors degree in Data Analytics, Risk Management, Statistics, or a related field

Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field

Position Summary This role consists of managing the bank relationship of the Allianz Partners legal entities, by selecting the Banks & monitoring their performance, by defining the bank account infrastructure and by ensuring the proper implementation of bank telematics services. Key Result Areas Bank Relationship Management Selection of the banks and other partners, Negotiation and signing of Contracts, Banking Performance Monitoring, Banking Fees Monitoring, Bank Account Infrastructure: Definition of Bank Account Infrastructure for each legal entity, Opening & Closing of Bank Accounts Regular Circularization on bank accounts Bank Telematics management. Definition of telematics services required to perform tasks related to payment/collection, cash management and banking reconciliation. Request of the services to the providers, Telematics Service Performance Monitoring Key Skills Efficiency Strong analytical skills. Ability to synthesize. Ability to consolidate large volume of data into structured and simple outputs. Ability to arbitrate and prioritize. Ability to interact with all levels of the organization. Solutions and results oriented. Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge. Accountability Capacity to learn. Ability to undertake initiative. Customer service. Ability to innovate and seek for advances in technology and practices. Communication Excellent written and verbal communication. Networking skills: Ability to liaise with members of other functions. Ability to work and communicate with different cultures, levels and organizations world-wide. Finance Finance Acumen Treasury Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

Position Summary The Risk Officer for the Global Service Delivery ( GSD ) centre of Allianz Partners will report directly to theGlobal Qualitative Head of Risk of Allianz Partners. The GDSs are fully fledged share services centers serving worldwide operations of Allianz Partners. Allianz Partners provides globally diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. The Risk Officer will have responsibility for the GSDs located in India, Thailand, Mexico and Brazil. They will be responsible for ensuring effective and efficient risk management processes and procedures are implemented and maintained in accordance with the Allianz Partners Global risk management framework as well as regulations in force. They will collaborate closely with first and second line of defense leaders within the GSD or across the company (as required) to ensure timely and transparent identification, assessment and mitigation of risks in the GSD as well as to ensure that the internal control system is effectively integrated within their areas of responsibility. They will provide support for internal control programs and projects designed to identify and manage significant risks related between others to: Operations, Information Technology, Legal, Regulatory and Compliance. The Risk Officer will also contribute to the Allianz Partners Global Risk Programs and, depending on the topic or seniority level of the Risk Officer, lead some of the CoCs. Responsibilities Oversee, coordinate and lead Risk management topics for the GSD, including topics across global locations as required Act as Single Point of Contact for Risk topics within the GSD Develop and maintain a good understanding of the GSD business and liaise closely with management Work with the business and provide risk expertise and consulting for projects and initiatives Support the management, monitoring and reporting business operations risks Conduct risk assessments to determine impacts of risk issues and facilitate appropriate escalation and implementation of the decisions Provide feedback to inquiries relating to risk monitoring actions Support and provide advice during decision-making processes Monitor news around market and evaluate current and potential risk exposure Identification of changing regulations and industry risk trends that may have an enterprise-wide impact Monitor the implementation and effectiveness of risk management activities Participate in the organisation, as well as lead and present topics in the relevant Risk Committee and other meetings as required Facilitate the Risk management process and provision of Risk management delivery support (this includes among others, the Top Risk Assessment and Internal Control Framework) Coordinate the effective implementation and maintaining of a network of Risk and Internal Control coordinators as well as the provision of risk training to the wider business. Promote a positive Risk Culture within the business Stakeholder Engagement Responsibilities: Practice and encourage open and effective communication internally and externally in order to build and nurture effective working relationships Lead an engaged internal control community to build strong partnerships with the business to ensure internal control processes are aligned with business needs and integrated within the organization. Develop and maintain effective working relations with internal and external parties, including but not limited to Top Management, extensive cross-functional interfaces and auditors to ensure the Internal Control Framework remains relevant and effective and provides adequate assurance. Manage and participate in the business meetings initiative with a focus on full coverage across all functions promoting the strategic business partnering ambition of the Risk function Seniority levels: Risk Officer: experience in Risk Management or relevant functions in insurance or services business and Risk Management Skills at ambition for seniority level Qualifications and Experience Required Bachelor s degree in business, finance or related field or equivalent combination of work and education experience. Risk Management or internal control accreditation or Accounting or Auditing qualification Understanding and knowledge of best practices and trends in Enterprise Risk Management and internal control frameworks. Relevant quantitative, Solvency II experience Strong IT user skills, very good user knowledge of Microsoft (Excel, Word, PowerPoint) Fluency in English Risk Management Skills at ambition level GSD Risk Officer in Global Qualitative Risk Management team The Risk Officer for the Global Service Delivery ( GSD ) centre of Allianz Partners will report directly to the Global Qualitative Head of Risk of Allianz Partners.The GDSs are fully fledged share services centers serving worldwide operations of Allianz Partners. Allianz Partners provides globally diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering.The Risk Officer will have responsibility for the GSDs located in India, Thailand or Mexico and they will be responsible for ensuring effective and efficient risk management processes and procedures are implemented and maintained in accordance with the Allianz Partners Global risk management framework as well as regulations in force.They will collaborate closely with first and second line of defense leaders within the GSD or across the company (as required) to ensure timely and transparent identification, assessment and mitigation of risks in the GSD as well as to ensure that the internal control system is effectively integrated within their areas of responsibility.They will provide support for internal control programs and projects designed to identify and manage significant risks related between others to: Operatio...

Position Summary: This role involves managing the bank relationships of the Allianz Partners legal entities by selecting appropriate banks, monitoring their performance, defining the bank account infrastructure, and ensuring the proper implementation of bank telematics services. Key Result Areas: Bank Relationship Management: Select banks and other partners to maintain strategic relationships. Negotiate and sign contracts with banks and other service providers. Monitor banking performance to ensure efficiency and compliance. Monitor and control banking fees to ensure cost-effectiveness. Bank Account Infrastructure: Define the bank account infrastructure for each legal entity within Allianz Partners. Oversee the opening and closing of bank accounts as required. Regularly circulate information on bank accounts to relevant stakeholders. Bank Telematics Management: Define the telematics services required for payment/collection, cash management, and banking reconciliation tasks. Request telematics services from providers and ensure timely implementation. Monitor the performance of telematics services to ensure alignment with company needs. Key Skills: Efficiency: Strong analytical skills with the ability to synthesize and consolidate large volumes of data into simple and structured outputs. Ability to arbitrate and prioritize tasks effectively. Solutions and results-oriented approach to challenges. Openness and flexibility in addressing challenges from different perspectives to find the best solution. Accountability: Ability to learn and take initiative in new areas. Strong customer service orientation and ability to innovate. A focus on advances in technology and practices to improve processes. Communication: Excellent written and verbal communication skills. Strong networking skills with the ability to liaise with individuals across different functions. Ability to work and communicate with a diverse range of cultures, levels, and organizations worldwide. Finance: Strong financial acumen, especially in treasury management. Knowledge of banking operations, payments, collections, and financial reconciliation. About Allianz Group: Allianz Group is one of the most trusted insurance and asset management companies in the world. We care for our employees, their ambitions, dreams, and challenges, making us a unique employer. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and the world around us. At Allianz, we believe in a diverse and inclusive workforce. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, regardless of ethnicity, cultural background, age, gender, nationality, religion, disability, or sexual orientation. Great to have you on board. Let's care for tomorrow.

Job Title: Assistant Manager - Cyber Risk Controls Location: Coimbatore Entity: Technology & Transformation Your Potential, Unleashed India s impact on the global economy has grown exponentially, and Deloitte offers an opportunity to realize your potential by working alongside leaders and organizations shaping the future of the region and the world beyond. At Deloitte, we believe in bringing your whole self to work every day. Our mission to propel with purpose provides the ideal platform for collaboration, innovation, and growth, allowing you to make an impact that matters. The Team Technology & Transformation goes beyond numbers. It s about attesting to accomplishments and addressing challenges while building strong foundations for future aspirations. Deloitte exemplifies the "what, how, and why" of change, ensuring you are always prepared to act ahead. Learn more about Technology & Transformation Practice. Your Work Profile As an Assistant Manager in our Cyber Risk Controls team, your main responsibilities will be: SOX, Cloud, and Data Management IT/IS Controls Testing and Assurance: Design and execute controls testing strategies to assess the design and operating effectiveness of IT controls. Control Testing Strategies: Review existing risk control testing approaches and methodologies, identifying areas for improvement and enhancing them based on industry best practices and IT risk control frameworks. Testing Documentation and Reporting: Create test plans, scripts, and detailed documentation to highlight findings and recommendations. Prepare workpapers and reports, ensuring that controls testing outputs align with refined methodologies. Stakeholder Collaboration: Engage with departments to conduct control walkthroughs, evidence collection, and develop templates to facilitate efficient and consistent testing. Compliance and Risk Monitoring: Develop methods for monitoring and measuring risk, compliance, and assurance activities. Use knowledge of GRC tools like ServiceNow or Archer to streamline testing procedures. Cyber Compliance: Understand and apply relevant compliance regulations, such as RBI, SEBI, and CERT-In, to your work. Knowledge Sharing and Process Improvements: Stay current on industry standards and best practices related to controls testing, contributing to continuous improvement of processes and procedures. Desired Qualifications Experience: 1-7 years of experience in Cyber Risk Controls. Educational Background: B.E / B.Tech (Tier 1/2) in Computer Science, Information Technology, or related fields. Certifications: ISO 27001 LA/LI, ISO 31000 LA/LI, ISO 22301 LA/LI, CISA, ITIL, or equivalent certifications. Technical Skills: Proficiency with GRC tools like ServiceNow, Archer, etc. Understanding of cyber compliance regulations (RBI, SEBI, Cert-in). Communication Skills: Strong written and verbal communication skills, with the ability to convey complex technical issues clearly and effectively. Location and Way of Working Base Location: Coimbatore / Chennai / Kochi. Travel Requirement: Frequent travel to client locations is required. Your Role as a Practitioner We expect our professionals to embrace and live our purpose by identifying the most critical issues for our clients, our people, and society. As a practitioner, you should strive to be: Inspiring: Lead with integrity to build inclusion and motivation. Committed to Creating Purpose: Create a vision and sense of purpose for those around you. Agile: Achieve high-quality results through teamwork and collaboration. Skilled at Building Diverse Capability: Develop diverse skill sets for future challenges. Persuasive / Influencing: Persuade and influence stakeholders to bring about positive change. Collaborating: Partner with others to create innovative solutions. Delivering Value: Demonstrate commercial acumen and contribute to business growth. Analytical Acumen: Leverage data to recommend impactful solutions. Effective Communication: Clearly articulate ideas and strategies to drive results. Engagement Management: Ensure timely and proactive execution of engagements. Managing Change: Adapt and respond to the changing business environment with resilience. Managing Quality & Risk: Deliver high-quality results while mitigating risks. Strategic Thinking & Problem Solving: Apply strategic thought to solve complex problems. Tech Savvy: Leverage technology to deliver high-impact results. Empathetic Leadership & Inclusivity: Foster a safe and inclusive environment where all team members are valued and empowered. Qualification : B.E / B.Tech (Tier 1/2) in Computer Science, Information Technology or related fields

Project Coordinator Location: Jaipur, Rajasthan, India Employment Type: Full-time, Permanent About Qure.ai Qure.ai is an innovative leader in the field of healthcare artificial intelligence (AI), disrupting traditional healthcare systems by leveraging AI to enhance diagnostic imaging and improve health outcomes. By utilizing deep learning technology, we automate the interpretation of radiology exams like X-rays and CT scans, empowering overburdened medical imaging professionals to diagnose faster and accelerate treatment timelines. Our mission is to democratize healthcare, improving accuracy, accessibility, and affordability for patients worldwide. Founded in 2016, Qure.ai applies the latest AI research to healthcare challenges, creating groundbreaking solutions that have positively impacted over 4 million lives annually. Our products are deployed in over 90 countries and at 3000+ sites globally. Qure.ai is proud to be an equal-opportunity employer. About the Job As a Project Coordinator, you will play a pivotal role in ensuring seamless product experiences for our clients. You will work closely with both internal teams and external stakeholders to drive the adoption and success of Qure.ai's innovative solutions. If you are organized, meticulous, and a natural leader, this role is for you! Key Responsibilities Client Journey Management: Oversee the entire client journey from project delivery to post-deployment, ensuring seamless AI product experiences and maximizing impact within their environments. On-the-ground Operations: Manage operations for multiple districts and hospitals, coordinating with hospital admins, IT teams, and technical operations to ensure smooth and timely AI installations. Post-deployment Engagement: Lead data collection and feedback efforts to ensure continuous growth for key client accounts. Collaboration with Internal Teams: Work closely with Qure.ai s engineering and product teams to address client needs, resolve technical challenges, and provide valuable product feedback. Product Feedback & Roadmap Contribution: Partner with product teams to relay client feedback, contributing to the development of future product features and enhancements. Process & System Improvement: Focus on optimizing internal processes and systems to improve project execution and product delivery. Stakeholder Engagement: Collaborate with various stakeholders within client organizations to produce marketing, research outcomes, and to drive further adoption of Qure s solutions. Client Issue Resolution: Manage client complaints by liaising with IT and program teams, ensuring timely resolution and effective communication throughout the process. Travel Requirements: Be prepared for domestic travel, primarily within the state of Rajasthan, to support on-ground activities and client engagement. Requirements Experience: 2-4 years of experience in project management, preferably in the healthcare or public health sector. Experience managing large-scale projects is a plus. People Management Skills: Strong leadership skills with the ability to manage and coordinate teams, both remotely and on-site. Technical Proficiency: Strong analytical skills with proficiency in tools like Excel and PowerPoint. Communication Skills: Excellent communication skills with the ability to interact effectively across all levels of an organization. Self-Starter: Highly motivated, quick learner, and problem solver with a client-first mindset. Healthcare Knowledge (Plus): Knowledge or experience in the healthcare industry is an advantage. Travel Willingness: Must be willing to travel extensively within Rajasthan and occasionally outside the state to support project deployments. At Qure.ai, you will be part of a rapidly growing organization that values innovation and collaboration. You ll have the opportunity to work alongside brilliant minds in the industry and contribute to a mission that is improving lives globally. With competitive compensation, rewards, and significant growth opportunities, you ll be part of a dynamic team making a real-world impact. Equal Opportunity Employer Qure.ai is committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds and experiences to apply.

Project Construction Manager Business Unit: EMPG Location: Bengaluru Job Purpose The Project Construction Manager is responsible for managing and executing construction projects with a specialized focus on MEP services. This role ensures high-quality installation, optimal resource utilization, and timely project delivery in alignment with design specifications and client expectations. Key Responsibilities Site Management: Oversee and manage MEP services execution across various project sites. Quality Control: Ensure all installations strictly adhere to approved drawings, specifications, and quality standards. Resource Planning: Mobilize manpower, materials, and equipment to guarantee on-time project completion. Technical Verification: Conduct equipment testing and performance verification against design and technical specifications. Commissioning: Coordinate all inspections, testing, and commissioning activities. Project Handover: Facilitate smooth handovers by preparing all required documentation, including as-built drawings, manuals, and test reports. Stakeholder Management: Maintain seamless coordination with internal teams, contractors, and external stakeholders. Qualifications & Experience Education: B.E. in Mechanical Engineering. Industry Experience: 14 18 years of relevant experience in Project Construction and MEP services. Qualification : B.E. in Mechanical Engineering

Position: Vendor Management Associate Location: Bengaluru Department: Partner Operations Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is transforming the laundry and dry cleaning industry. We offer a revolutionary service that picks up, cleans, and delivers laundry within 24 hours, and are currently available in 14 markets worldwide. After our successful launch, we are expanding our team to drive further growth and continue our global expansion. The Role: As a Vendor Management Associate, you will be a key player in supporting and enhancing the performance of our partner facilities across various regions. Reporting directly to the Compliance Manager, you will be responsible for ensuring smooth daily operations, resolving partner issues, and maintaining high-quality standards and scalability within our partner network. Your role will be crucial in driving performance, consistency, and operational excellence within our partner operations. Key Responsibilities: Oversee Daily Operations: Ensure consistent, high-quality service delivery from partner facilities, monitoring operations to maintain Laundryheap's standards. Partner Onboarding & Offboarding: Manage the end-to-end process for onboarding and offboarding partners, ensuring they meet operational standards and align with our business goals. Monitor & Support Partner Performance: Track and monitor Key Performance Indicators (KPIs) and partner performance, ensuring that operational targets are consistently met. Provide ongoing support to partners as needed. Conduct Regular Check-ins & Reviews: Lead virtual check-ins with partners to review their progress, address concerns, and reinforce expectations. Conduct monthly performance reviews covering key metrics such as capacity, quality, complaints, payments, and audit outcomes. Issue Resolution & Escalation Management: Proactively resolve partner issues and manage escalations to ensure minimal service disruptions and optimal partner satisfaction. Training & Development: Identify training needs for both new and existing partners and ensure that performance standards are consistently met. Organize and deliver training when necessary. Cross-Functional Collaboration: Collaborate with internal teams (e.g., Regional Associates, Operations) to support order processing, inventory management, and administrative tasks, ensuring smooth operational flow across functions. Continuous Improvement: Contribute to cross-functional initiatives, process improvements, and sourcing strategies to enhance overall partner performance and operational efficiency. Skills & Requirements: Strong Communication & Relationship Management: Excellent interpersonal skills with the ability to build and maintain positive relationships with internal teams and external partners. Analytical Ability: Strong analytical skills, with the ability to interpret data and present actionable insights to improve operational processes. Organizational Skills: Highly organized, proactive, and detail-oriented, with the ability to multitask and stay focused in a fast-paced, dynamic environment. Accountability & Adaptability: Strong sense of ownership and accountability, with the ability to adapt to changing priorities and work autonomously. Language Skills (Good to Have): Proficiency in French, Spanish, Hindi, Urdu, Arabic, or Bengali is a plus. Preferred Experience: CRM & BI Tools: Familiarity with CRM platforms, Business Intelligence tools, or Google Data Studio for performance tracking and reporting. International Operations: Exposure to managing international operations or B2B commercial processes, preferably in high-growth environments. Relevant Industry Experience: 2+ years of experience in a high-growth, operations-focused role. Experience in the laundry or dry cleaning industry is a plus. At Laundryheap, we offer a fast-paced, collaborative environment where you can take ownership of your role, grow your skills, and make a real impact from day one. If you're looking to build your career in operations and be part of a supportive and ambitious team, we'd love to have you on board.