Saas Closing Specialist Jobs in Bengaluru

Director Customer Success & Support Location: Bangalore | Employment Type: Full-Time | Experience: 15+ Years About SecPod SecPod is a leading cybersecurity technology company dedicated to preventing cyberattacks through proactive security. Our core offering, the Saner Platform, helps organizations establish a strong security posture through preventive, automated, and intelligent cybersecurity solutions. Role Summary The Director of Customer Success & Support will own the post-sales customer journey, including onboarding, technical adoption, value realization, and retention. This role requires a technically strong leader with deep experience in cybersecurity or enterprise security SaaS products to lead CSMs, Onboarding Specialists, and Support Engineers. Key Responsibilities Customer Onboarding & Time-to-Value Lead onboarding programs for both Cloud/SaaS and On-Prem deployments. Standardize deployment and configuration procedures for rapid time-to-value. Collaborate with Product and Engineering to enhance the user onboarding experience. Technical Support & Escalation Management Lead Saner Platform Support operations and own critical KPIs: FRT, MTTR, CSAT, and backlog. Oversee Root-Cause Analysis (RCA) and Corrective/Preventive Actions (CAPA). Manage 24x7 support coverage and track feature requests and bugs with Product Management. Customer Success & Value Realization Own customer retention, renewal, and expansion outcomes. Develop success playbooks and adoption frameworks aligned with client security objectives. Conduct Executive Business Reviews (EBRs) and implement proactive churn recovery strategies. Team Leadership Scale and mentor a high-performance organization focused on customer empathy and accountability. Drive continuous upskilling in cybersecurity and SecPod product architecture. Required Experience & Skills Experience: 15+ years in Customer Success or Technical Support for cybersecurity/enterprise SaaS. Technical Proficiency: Strong knowledge of IT infrastructure, endpoint security, and Linux/Unix/Windows/Mac systems. Systems Knowledge: Experience with Zendesk, HubSpot, and Salesforce. Bonus Skills: Scripting (PowerShell/Python) and cybersecurity certifications. Education: BE / MCA or equivalent technical degree. Qualification : BE / MCA or equivalent technical degree

Product Marketing Specialist Experience: 3 5 Years | Location: Bangalore | Employment Type: Full-Time About SecPod SecPod is a pioneering cybersecurity technology company dedicated to a prevention-first approach. Our core portfolio, the Saner Platform, provides a comprehensive suite of solutions that protects endpoints, servers, networks, and cloud infrastructure by combining security intelligence with automation. About the Role We are looking for a Product Marketing Specialist to craft compelling narratives, sharpen product positioning, and drive adoption. You will create high-impact content across websites, blogs, ebooks, and social media to communicate product value and influence buying decisions. Key Responsibilities Content Creation: Develop and manage marketing assets including blogs, web pages, ebooks, email campaigns, and sales collateral. SEO & Optimization: Optimize content for SEO to improve organic visibility and refine content to increase engagement across channels. Go-to-Market (GTM) Strategy: Collaborate with Sales, Product, and Partner teams to develop demand-generation and GTM campaigns. Messaging & Positioning: Build compelling product stories and positioning that highlight differentiation and resonate with buyer personas. Performance Analytics: Track and analyze content performance metrics to measure effectiveness and drive improvement. Qualifications & Experience Education: MBA in Marketing or Bachelor s degree in Engineering. Professional Background: 3 5 years of experience in content writing, product marketing, or B2B SaaS marketing. Domain Expertise: Preferred experience in cybersecurity or enterprise technology. Skill Set: Strong understanding of audience targeting, content-driven demand generation, and exceptional storytelling skills. What You ll Gain Hands-on experience shaping product marketing strategy and messaging. Deep exposure to enterprise cybersecurity products and global security trends. A clear growth path toward becoming a high-impact marketing leader. Qualification : MBA in Marketing or Bachelors degree in Engineering

Enterprise Sales Manager Location: Bengaluru Type: Full-Time About Intugine Every product you use from your favorite snack to complex electronic gadgets takes a complex journey across the global supply chain. Yet, many leading brands still struggle with visibility, efficiency, and control across this journey. At Intugine, we solve these challenges with our cutting-edge supply chain visibility platform. Our multimodal solution (land, air, sea, rail) empowers over 75 global enterprises including GE Healthcare, Flipkart, Titan, Mahindra Logistics, and Ultratech Cement to streamline operations, reduce logistics costs, and improve on-time deliveries. As a proud partner of India s National Logistics Policy, we also leverage deep integrations with systems like FASTag, Port Community System, and FOIS to deliver unmatched intelligence and transparency. Role Overview As an **Enterprise Sales Manager**, you ll be at the forefront of driving Intugine s growth. You ll own the complete sales cycle from identifying prospects and designing tailored solutions to closing deals with high-value enterprise clients. We're looking for a strategic, consultative seller with a strong understanding of B2B SaaS and supply chain dynamics. Key Responsibilities Target & Qualify Prospects: Identify high-potential sectors and decision-makers across enterprise accounts. Solution Selling: Deeply understand client operations to design and present custom-fit solutions. Pipeline Management: Use CRM tools to manage opportunities, forecast accurately, and maintain pipeline hygiene. Collaborate Cross-Functionally: Work with marketing, product, and customer success to align go-to-market efforts. Negotiate & Close Deals: Engage stakeholders across levels to successfully close high-impact deals. Relationship Building: Build and nurture long-term relationships with CXOs and key influencers. Deliver on Targets: Consistently meet and exceed revenue goals across regions and customer segments. Market Intelligence: Stay ahead of trends to better position our solutions in a competitive landscape. Requirements Proven experience closing complex enterprise deals, ideally in a SaaS or logistics tech environment. 1+ years in B2B sales with a strong understanding of supply chain operations. Structured sales approach with exceptional communication and consultative selling skills. Comfortable working in a fast-paced, high-growth startup environment. Highly self-motivated, with a relentless focus on results and relationship building. At Intugine, we don t just offer a job we offer growth, ownership, and the opportunity to shape the future of supply chain technology. Perks include: Employee Stock Options Be a part-owner in our journey Comprehensive Health Coverage Personal Development Budget & Education Assistance Flexible Working Hours & Work Autonomy Generous Parental Leave Open-Door Culture & Equal Pay Policy Paid Time Off & Company Outings Life Skills Training From tax saving to wellness

Position Title: Data Architect Department: R&D Engineering Location: Bangalore Experience: 15+ Years Industry: SaaS / Conversational Engagement / Customer Experience Technology About Acqueon: Acqueon is a leading provider of conversational engagement software that enables customer-centric enterprises to proactively engage with their customers across voice, messaging, and email channels. By leveraging a powerful data platform, predictive models, and intelligent workflows, we help brands enhance customer experience, improve collections, and drive revenue growth. With over 200 global clients, Acqueon is at the forefront of AI-powered customer engagement. Role Overview: We are seeking a visionary and technically hands-on Data Architect to lead the development of enterprise-scale data platforms and engineering solutions. You will work closely with Product Owners, Engineering Leadership, and cross-functional teams to define and execute a strategic technology roadmap aligned with Acqueon s business goals. As a key member of our R&D team, you ll lead the design and development of highly scalable, low-latency, fault-tolerant data systems, while mentoring top-tier engineering talent and driving high-impact product features. Key Responsibilities: Architect & Lead: Design and lead development of scalable data architectures and solutions supporting real-time and batch processing, analytics, and enterprise applications. Strategic Ownership: Define and implement the data strategy, technology roadmap, and long-term architecture vision for Acqueon s platforms. Leadership: Manage and mentor a team of senior developers and engineers, fostering innovation, ownership, and delivery excellence. Cross-functional Collaboration: Work with Product, Sales, Engineering, and Customer teams to align on feature development and delivery strategy. Project Management: Oversee the end-to-end delivery of complex features, ensuring adherence to timelines, scalability, and quality standards. System Design: Review architecture and design for robustness, performance, and fault tolerance, including multi-region, high-availability setups. R&D Enablement: Collaborate with international R&D teams and align development efforts across global product initiatives. Innovation & Optimization: Drive architectural decisions, recommend performance improvements, and ensure best practices for enterprise-scale data solutions. Required Skills & Experience: Education: Bachelor s or Master s in Computer Science, IT, or related field. Experience: 15+ years in software development and data architecture, with leadership experience in managing engineering teams. Architecture Expertise: Proven experience in designing scalable, concurrent, distributed, and highly available data systems. Database Proficiency: Strong in SQL/NoSQL databases Experience with MS SQL, Aerospike, DynamoDB, Snowflake In-depth knowledge of micro-partitions, cluster keys, warehouse cloning, time travel in Snowflake Strong in writing and tuning complex stored procedures ETL & Pipelines: Experience in building ETL pipelines and integrating data from S3, Kinesis Streams, APIs Cloud & DevOps: Strong understanding of Docker, AWS, and cloud-native deployment architectures Setting up multi-region resilience, disaster recovery strategies Technologies: Elasticsearch, AWS data services, container orchestration Big Data & Analytics: Exposure to analytical processing and statistical modeling is a plus Leadership: Strong project management skills, stakeholder engagement, and team mentoring experience Preferred Qualifications: Background in customer engagement, VDI, Cybersecurity, or Secure Access technologies Previous experience working with distributed R&D and product teams Knowledge of Acqueon, Citrix, VMware, Omnissa platforms is a plus Certifications in AWS, Snowflake, or similar technologies are an advantage Soft Skills & Behavioral Traits: Strong verbal and written communication skills Strategic thinking with hands-on execution ability High accountability and ownership mindset Ability to work in a fast-paced, dynamic, startup-like environment Comfortable with ambiguity and context-switching Team player with the ability to lead by influence and collaboration Be a part of a fast-growing, AI-driven SaaS company disrupting the customer engagement space Work on cutting-edge technologies with global product teams Ownership of end-to-end solutions and ability to shape the data platform of the future A culture that promotes innovation, agility, and career growth

Assistant Risk Modelling Manager Location: Bengaluru Department: Risk & Modelling About OneSavings Bank (OSB) Group OneSavings Bank (OSB) Group is a specialist lending and retail savings group listed on the London Stock Exchange and a member of the FTSE 250. Headquartered in Chatham, Kent, OSB is regulated by the Prudential Regulation Authority and the Financial Conduct Authority. OSB focuses on niche lending markets offering high growth and strong risk-adjusted returns, including: Buy-to-Let and commercial mortgages Residential development finance Specialist residential lending and secured funding lines We operate under trusted brands such as Kent Reliance, CCFS, InterBay Commercial, Prestige Finance, and Heritable Development Finance. Retail savings are primarily sourced through Kent Reliance via branches, online, and postal channels. Our offshore delivery and support operations are handled by OSB India, with offices in Bengaluru and Hyderabad. About OSB India Pvt Ltd OSB India, a wholly owned subsidiary of OSB Group, plays a critical role in delivering operational and customer support services. Since 2004, OSB India has focused on service excellence, process efficiency, and continuous improvement for the group s UK operations. Role Overview As the Assistant Risk Modelling Manager, you will support capital and impairment reporting, provide deep data insights, and contribute to strategic projects. This role involves analysis, stakeholder collaboration, and ensuring regulatory and internal compliance. Key Responsibilities Lead and support monthly IFRS9 impairment and IRB RWA reporting with trend analysis and insights Provide analytics to support collections and help define operational priorities Drive and deliver strategic projects, managing timelines and stakeholders Assist with IFRS9 engine code changes, conduct impact assessments, and challenge trends Identify process and model weaknesses and develop mitigating solutions Produce clear, insightful commentary for credit and audit committees, including regulatory teams Ensure compliance with model execution and operational risk requirements Maintain adherence to Finance, Risk Management, and Data Governance Policies Build strong working relationships with UK stakeholders and capture clear requirements Complete all mandatory compliance training and attestations Experience Required Minimum 7+ years in a related role in retail or mortgage finance Extensive hands-on experience in SAS, SQL, and advanced Excel Proven ability to generate and present detailed analytical and reporting outputs Experience with impairment/capital modelling processes (preferred) Comfortable managing priorities, leading tasks, and collaborating with international teams Technical & Functional Skills Expert in SAS and SQL for data analysis and reporting Working knowledge of IFRS9 (impairment) or IRB (capital) frameworks Understanding of probability/statistics in a financial risk context (preferred) Core Competencies Strong analytical thinking and problem-solving skills Effective communication skills, both written and verbal Ability to deliver clear, actionable reports to senior stakeholders Self-motivated with a proven ability to learn new technical skills and tools This role is an exciting opportunity to work at the intersection of data, risk, and strategy within a dynamic and growing financial group. If you have a strong analytical mindset and are looking to influence real business decisions, we'd love to hear from you.

Position: Salesforce Developer (CPQ, Service Cloud, Billing) Location: Remote/Hybrid | Bengaluru, IND We're looking for a highly skilled Salesforce Developer with specialized expertise in Salesforce CPQ, Service Cloud, and Billing. If you have a strong background in developing and customizing Salesforce solutions that enhance sales, service, and billing processes, you'll be instrumental in designing and implementing complex, tailored solutions to meet our business needs. What You'll Do: CPQ Development: Customize and enhance Salesforce CPQ applications, including product configuration, pricing rules, quote templates, and approval processes. Service Cloud Development: Implement and customize Salesforce Service Cloud to optimize customer service operations, covering case management, service processes, and SLAs. Billing Implementation: Develop and integrate Salesforce Billing solutions, ensuring seamless end-to-end billing processes like invoicing, payment processing, and revenue recognition. System Integration: Integrate Salesforce CPQ, Service Cloud, and Billing with internal and third-party systems using REST/SOAP APIs, middleware, and custom integrations. Customization & Data Management: Design and implement custom objects, workflows, validation rules, and other Salesforce features. Ensure data integrity across all Salesforce clouds and connected systems, handling data migrations and quality controls. Quality Assurance: Conduct unit testing, integration testing, and debugging to ensure the stability and performance of Salesforce customizations and integrations. Documentation: Create and maintain comprehensive technical documentation, including system architecture and design specifications. Collaboration: Work closely with business analysts, project managers, and stakeholders to translate business requirements into effective technical solutions. Continuous Improvement: Stay current with Salesforce platform updates and best practices across CPQ, Service Cloud, and Billing. Recommend enhancements to existing systems. What You'll Bring: Experience: 5+ years as a Salesforce Developer, with specific, hands-on experience in CPQ, Service Cloud, and Billing. Salesforce Core: Proficiency in Apex, Visualforce, Lightning Components, and Salesforce development tools. Integration Savvy: Extensive experience integrating Salesforce with external systems using REST/SOAP APIs. Platform Knowledge: Familiarity with Salesforce data models and architecture, particularly within CPQ, Service Cloud, and Billing. Certifications: Salesforce Certified CPQ Specialist and/or Salesforce Service Cloud Consultant certifications are highly preferred. Problem-Solving: Strong problem-solving skills with a focus on delivering customer-centric solutions. Communication: Excellent communication skills, enabling effective collaboration with both technical and non-technical stakeholders. Multitasking: Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Education: Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Preferred Qualifications: Experience with Agile development methodologies. Familiarity with Salesforce Communities, Marketing Cloud, or other Salesforce products. Knowledge of JavaScript, HTML, CSS, and other web development technologies. Experience with CI/CD tools and version control systems like Git.

Sr. Software Sales Consultant / Manager (SaaS) Location: Bengaluru, India (In-Office) Experience: 8 13 years Job Type: Full-time | Permanent Role Category: Enterprise & B2B Sales Industry: IT Services & Consulting About the Role We re looking for a driven and experienced Senior Software Sales Consultant / Manager to lead our enterprise software sales efforts across North America and APAC markets. You'll be at the forefront of selling our next-gen cloud-based Quality Management System (EQMS) designed for industries like General Manufacturing, Life Sciences, and Automotive. If you're passionate about helping organizations digitally transform and thrive in a competitive landscape especially in compliance, quality, and process optimization we want to hear from you. What You ll Be Doing Sales Strategy & Execution Drive new business and manage existing accounts to exceed annual sales quotas Operate as a hunter, building a strong pipeline via assigned leads and self-sourced opportunities Manage the entire sales cycle: lead generation qualification business development deal closure Create success plans aligned with both individual targets and company revenue goals Client Engagement Build strong, multi-level relationships with decision-makers and influencers Understand customer pain points and map them to the value of our solutions Position our EQMS and complementary platforms to meet compliance, quality, and efficiency needs Sales Operations Keep CRM (Salesforce) updated with an accurate pipeline and forecast Collaborate with internal teams Product, Development, Support, Consulting to ensure a seamless customer experience Represent the company at industry events, trade shows, and webinars What You ll Bring Required Skills & Experience 8 13 years of successful experience in enterprise software sales (SaaS, cloud-based platforms, or EQMS/ERP/CRM) Prior experience with on-premise-to-cloud transitions is a big plus Strong working knowledge of Quality, Compliance, or Clinical Information Systems Ability to understand complex business workflows and demonstrate high-value software solutions Exceptional communication, negotiation, and presentation skills Proficiency in Microsoft Office Suite and familiarity with Salesforce CRM Self-starter with a strong sense of ownership and ability to work cross-functionally Education Bachelor s degree in Business, Engineering, or a related field Nice to Have Exposure to EQMS, ERP, MES, CRM, HCM, EPM, or BI/Analytics platforms Experience selling into regulated industries like Life Sciences, Pharma, or Automotive Multilingual skills (English is mandatory; additional languages are a bonus) Opportunity to work with an innovative SaaS product in a growing industry Access to top-tier clients and complex enterprise deals Fast-paced, collaborative, and learning-driven work culture Competitive salary and career progression based on performance Apply now and take the lead in shaping the future of quality and compliance software for global enterprises! Qualification : Bachelors degree in Business, Engineering, or a related field

Position: Data Science Specialist Employment Type: Full-time Location: Bangalore, On-site Experience Required: 1 to 6 years (Mindset > Experience) About the Role: We re seeking a mission-driven, hands-on Data Analytics Specialist passionate about impact. This is not a typical analytics role you will drive key business metrics across clinical operations, stakeholder reporting, and automation. Collaborate closely with leadership, radiologists, operations, product teams, and AI engineers to ensure every decision is data-driven, actionable, and scalable. If you thrive on building dashboards, automating processes, streamlining pipelines, and driving growth through insights, this is your playground. Key Responsibilities: Own Business KPIs: Take full ownership of company-wide metrics, ensuring their accuracy, relevance, and actionability through stakeholder alignment. Data Engineering: Build and optimize ETL/ELT pipelines integrating data from Postgres, ClickHouse, and other sources. Dashboards & Reporting: Design and maintain intuitive dashboards (Metabase, Power BI, Tableau, Google Data Studio) that stakeholders actively use. Backend Data Transformation: Write clean, reusable code to convert raw data into actionable insights. API Development: Build and maintain internal APIs to serve analytics data to frontend and production systems. Email Automation: Develop real-time and scheduled email reports delivering dynamic insights to stakeholders. Spreadsheet Expertise: Automate and manipulate complex data in Excel/Google Sheets for detailed analysis and reporting. AI & Automation: Collaborate with AI teams to integrate predictive algorithms and automate analytics workflows. Business Acumen: Develop deep understanding of the teleradiology ecosystem clinical workflows, operations, financials, and tech platforms. Proactive Collaboration: Identify data gaps, flag inconsistencies, recommend improvements, and work closely with leadership. Required Skills: Strong Python skills for data analytics (Pandas, NumPy, FastAPI, Jupyter, etc.) Proficient in SQL (ClickHouse, PostgreSQL) with experience optimizing queries End-to-end dashboard ownership from data modeling to UI presentation Experience building or integrating APIs for analytics Advanced spreadsheet skills and formula-driven reporting Experience working with AI/ML models in applied settings (preferred) Hands-on backend data transformations, version control, and automation Familiarity with full-stack development frameworks (bonus) Bonus / Nice to Have: Exposure to dbt, Airflow, ChromaDB, Streamlit, Plotly Knowledge of data privacy, compliance, and healthcare analytics Experience building analytics platforms for SaaS or health-tech companies Mindset We re Looking For: 10x Hustler: Ready to learn fast and go the extra mile to solve problems. Obsessed with Accuracy: Data must be flawless before release. Extreme Ownership: Proactive in driving results without waiting for instructions. Fast Learner: Able to pick up new tools and concepts quickly. Business First, Code Later: Focused on impact, not just coding. Be part of India s fastest-growing teleradiology platform Direct access to leadership and real-world business impact Build game-changing analytics systems and influence strategy Gain exposure to AI, automation, product, and operations in one role Clear ramp-up roadmap and growth plan Expectations in First 3 Months: Build an end-to-end dashboard from scratch Clean up at least one messy data pipeline Automate a stakeholder email update Validate accuracy across critical business metrics Understand full-stack platform structure and propose an improvement

Job Title: Enterprise Account Executive - Sales Company: Druva Location: Bengaluru, India About Druva: Druva enables cyber, data, and operational resilience for every organization through the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Customers simplify data protection, streamline governance, and gain data visibility as they accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates complex infrastructure costs and delivers data resilience across geographies and clouds. Role Overview: Druva is seeking a highly motivated Enterprise Account Executive to drive sales within the Enterprise segment in India. This role involves building a strong sales pipeline and closing new and existing business deals across a defined territory. Reporting directly to the Country Manager, India & SAARC, you will play a critical role in growing Druva s footprint by engaging IT decision-makers at various levels and working collaboratively with channel partners. Key Responsibilities: Manage sales across assigned territory focusing on both new business and existing customer accounts (hybrid role). Own the full sales cycle end-to-end from initial prospecting and contact to deal closure. Partner with Renewals teams to ensure subscription renewals, prevent churn, and minimize downsell. Collaborate closely with channel partners, including resellers and distributors, to scale sales reach. Generate awareness of Druva s solutions, qualify leads, deliver compelling product demos and presentations, and close deals. Develop deep expertise in Druva s product offerings and competitive positioning to effectively communicate value propositions. Lead proposal creation and respond to RFIs/RFPs in conjunction with Solution Engineering teams. Maintain accurate and timely pipeline reports and forecasts within the territory. Prepare and execute thorough business plans aligned with revenue targets. Consistently meet or exceed assigned sales quotas. Qualifications & Experience: Minimum 7 years of experience in software sales; Backup or SaaS sales experience preferred. Proven track record selling to Enterprise IT organizations in India, demonstrating consistent performance and revenue achievement. Experience managing and selling through channel partners. Familiarity with structured sales methodologies such as MEDDPICC. Strong technical acumen with the ability to build compelling business cases including TCO and ROI justification. Willingness to travel up to 30%, predominantly domestic. Fluency in English. Bachelor s degree from a top-tier university; advanced degrees (MBA or Master s) are a plus. Personal Attributes: Entrepreneurial spirit: Passionate about scaling up and adaptable to evolving business dynamics. Technologist: Deep understanding of IT challenges and modern technology solutions. Self-starter: Proactive and accountable with minimal supervision. Team player: Collaborative, building strong relationships across Druva s regional and global teams. Organized: Able to lead complex initiatives, prioritize tasks, and communicate progress clearly. Pragmatic: Balances trade-offs to achieve key objectives efficiently. High standards: Committed to personal and organizational excellence. Excellent communication: Clear, succinct, and persuasive in both verbal and written interactions. If you re driven by success in a fast-paced, scale-up environment and passionate about delivering world-class SaaS solutions to Enterprise customers, Druva offers a compelling opportunity to join a global leader in data resilience. Qualification : Bachelors degree from a top-tier university; advanced degrees (MBA or Masters) are a plus.

Inside Sales Specialist Middle East | 3-4 Years Experience | Bangalore Location: Bangalore Experience: 3 to 4 Years Job Overview Join our dynamic team as an Inside Sales Specialist focused on the Middle East market! We re seeking a motivated sales professional with experience in the Construction and Real Estate industry who can proactively identify and generate new business opportunities. You will engage prospects through outbound calls, emails, and social media channels, qualify leads, and assess client needs to align our cutting-edge ERP solutions with their business objectives. Experience & Educational Qualifications 3-4 years of inside sales experience, ideally in software or technology sales within Construction & Real Estate. Bachelor s or Master s degree in Technology or a relevant field. Key Skills Required Proven track record in sales, preferably ERP or software solutions. Ability to qualify leads effectively and progress them through the sales funnel. Strong communication and interpersonal skills. Proficiency in CRM tools and sales software. Experience handling international regions such as Southeast Asia, Middle East, Africa, and the UK is highly preferred. Responsibilities Research and identify new sales leads and potential clients in the Middle East region. Make outbound calls and follow up on inbound inquiries to promote ERP software solutions. Build and nurture strong relationships with leads to convert prospects into customers. Collaborate with marketing, customer service, and other departments to maximize sales efforts. Stay informed about industry trends, competitor activities, and market conditions. Present and demonstrate product benefits to potential clients (preferred). Preferred Qualifications Experience as an Inside Sales Executive in ERP software or similar sales roles. Familiarity with international markets and cross-cultural communication. Excellent organizational and time-management skills. Ability to thrive in a fast-paced, team-oriented environment. Flexible working hours to support work-life balance. Opportunities for professional growth and continuous learning. Comprehensive medical and insurance benefits. Work with a global leader in real estate ERP solutions. About In4Velocity Since 2004, In4Velocity has been a trusted technology partner to real estate, construction, and infrastructure companies worldwide. Our flagship product, In4Suite , revolutionizes real estate development by integrating buy-side, sell-side, and in-house processes into a unified platform with powerful Business Intelligence capabilities. Backed by unmatched global support, In4Suite is the preferred ERP solution empowering companies to streamline operations and make informed business decisions. Join In4Velocity and contribute to pioneering innovation in the real estate technology space. Apply now and join our winning team! Qualification : Bachelors or Masters degree in Technology or a relevant field.

Renewal Sales Specialist APAC | Cloud SaaS Renewals | Bangalore (EST Shift) Location: Bangalore, India Shift: 5:30 PM 2:30 AM IST Job Type: Full-Time | Renewals Sales | SaaS Account Management | Channel Sales About the Role Rubrik is hiring an experienced Renewal Sales Specialist to manage and drive renewals for existing customer accounts across the US and EMEA regions, based out of our Bangalore office. You will be responsible for owning a portfolio of renewals, ensuring on-time contract renewals, and maximizing recurring revenue growth. This position requires strong communication and collaboration with cross-functional teams including Account Executives, Renewal Operations, Channel Partners, Legal, Customer Success, and Finance to ensure smooth renewal processes and mitigate risks. What You ll Do Manage and meet quarterly renewal quotas and Annual Contract Value (ACV) targets for your book of business. Lead contract negotiations to secure incremental uplifts and favorable renewal terms. Maintain and review your renewal pipeline regularly using CRM tools like Salesforce. Conduct product usage reviews and coordinate with internal teams to address potential renewal risks. Generate and validate accurate renewal quotes at least 120 days prior to contract expiration. Proactively update renewal forecast and opportunity stages in CRM to reflect current pipeline status. Collaborate closely with Account Executives to identify and pursue upgrade and cross-sell opportunities. Consult with customers and partners to resolve renewal-related queries, leveraging internal resources as needed. Participate in product training and stay updated with company announcements and industry trends. Facilitate pipeline review and forecasting meetings with distributors and channel partners. Required Skills & Experience Minimum 2+ years experience in Renewals, Account Management, Sales, or Customer Success roles within SaaS or cloud software companies. Proven track record working with global customers across US, EMEA, and APAC markets. Knowledge of Cloud Data Management and Data Security solutions. Experience in working with Channel/Partner ecosystems is a strong advantage. Excellent verbal and written English communication skills. Bachelor s degree in any discipline. Ability to multitask, prioritize, and operate effectively in a fast-paced environment. Self-motivated, proactive, and capable of working independently or within teams. At Rubrik (NYSE: RBRK), our mission is to secure the world s data. Leveraging our innovative Zero Trust Data Security framework, we empower organizations to build resilience against cyber threats, operational disruptions, and insider risks. Powered by advanced machine learning, the Rubrik Security Cloud secures data across enterprise, cloud, and SaaS environments helping businesses maintain data integrity, availability, and rapid recovery when needed most. Join us and contribute to shaping the future of cloud data management and cybersecurity. Qualification : Bachelors degree in any discipline.

Senior Renewal Sales Specialist I Bangalore (5:30 PM to 2:30 AM IST) Location: Bangalore, India Shift: 5:30 PM 2:30 AM (IST) About the Role Rubrik is seeking an experienced Senior Renewal Sales Specialist I to manage a renewal portfolio for existing customers across the US and EMEA regions. Based in Bangalore, you will be responsible for ensuring timely and successful contract renewals while collaborating closely with cross-functional teams including Account Executives, Renewal Operations, Channel, Legal, Customer Success, and Finance. This is a great opportunity for professionals with a background in sales, customer success, or account/channel management who want to join one of the fastest-growing SaaS companies specializing in cloud data management and security. What You ll Do Meet and exceed quarterly renewal quotas and Annual Contract Value (ACV) plans. Lead renewal negotiations and drive incremental uplift on contracts. Own, manage, and review your renewal pipeline regularly in CRM. Conduct product usage and account reviews to identify and mitigate renewal risks by collaborating with Sales, Support, and Customer Success teams. Review, validate, and deliver accurate renewal quotes to distributors 120 days prior to contract expiration. Proactively manage forecasting, renewal sentiment, and opportunity stage updates in CRM. Maintain pipeline hygiene for current and upcoming quarters with consistent monthly updates. Work closely with Account Executives on upgrade and renewal opportunities. Consult with partners and customers to resolve queries and challenges, leveraging internal teams as necessary. Stay updated with product phases, training, certifications, and company news. Conduct periodic pipeline reviews and forecast meetings with distributors and partners. Required Skills & Experience 5+ years of experience in Renewals, Account Management, Sales, or Customer Success within SaaS. Experience working with global customers across US, EMEA, and APAC regions. Familiarity with cloud data management and security solutions. Prior experience in channel or partner ecosystem management is a plus. Excellent English communication skills, both written and verbal. Bachelor s degree in any discipline. Strong multitasking and prioritization skills to manage multiple engagements in a fast-paced environment. Self-starter with the ability to work independently and as part of a team. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Using Zero Trust Data Security , we help organizations build resilience against cyberattacks, insider threats, and operational disruptions. Rubrik s Security Cloud, powered by machine learning, protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery in the face of adversity. Qualification : Bachelors degree in any discipline.

Platform Solution Architect Job Overview As a Platform Solutions Architect, you will serve as a pre-sales specialist, supporting the broader sales organization with deep technical knowledge across database and cloud workloads. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solution Architect will have an active role in providing real-world feedback to product teams to enhance the product, testing new features before they are released, and championing new features within the sales team. The Solutions Architect provides both immediate and long-term impact with their technical knowledge and position of influence with prospects and customers. Key Responsibilities Serve as a subject matter expert on Rubrik s data protection and data security solutions, focused on database and cloud workloads. Act as a trusted advisor on assigned opportunities, aligning Rubrik s technology and roadmap with customer business objectives. Lead impactful product demonstrations, technical workshops, and solution presentations tailored for technical and executive-level audiences. Contribute to high-quality proposals, white papers, and responses to RFPs/RFIs. Collaborate with presales teams to design, execute, and troubleshoot proof-of-concepts (POCs), ensuring successful outcomes. Proactively identify technical challenges and architect creative solutions to overcome sales barriers. Translate complex customer requirements into clear, actionable technical strategies. Stay abreast of industry trends in data protection, security, database and cloud technologies, effectively positioning Rubrik s solutions. Evangelize Rubrik s offerings and clearly communicate strategic direction and product roadmap aligned with customer needs. Work closely with Product Management and Engineering to influence feature development based on customer feedback and market demands. Provide competitive intelligence and actionable insights from customer engagements to internal stakeholders. Qualifications 8+ years of successful experience in customer-facing technical sales or consulting roles focused on enterprise database technologies and cloud. Bachelor s Degree in Computer Science, Engineering, or equivalent experience. Deep technical expertise in two or more areas across database and cloud: Database focus: Primary: Oracle (Oracle Cloud, Data Guard, Golden Gate, Exadata, ExaCC) Secondary: MongoDB, Apache Cassandra, SQL Server, IBM DB2, Informix, PostgreSQL Multi-Cloud focus (Azure or AWS or GCP): Primary: AWS EC2, Azure VM, GCP Compute Engine, AWS S3, Azure Blob Secondary: Azure SQL and AWS RDS Proficiency in scripting languages such as Python, PowerShell, Go, or JavaScript. Excellent problem-solving capabilities, able to troubleshoot complex technical issues and deliver scalable solutions. Experience conducting benchmarks and performance testing on enterprise systems (preferred). Demonstrated sales acumen, capable of articulating technical value to C-level executives and technical audiences including database administrators. Strong cross-functional collaboration skills with sales, engineering, and product management. Exceptional communication skills, including compelling presentations and clear, concise writing. Proven experience with data center hardware/software, cloud platforms, data security solutions, IaaS, PaaS, or hypervisor software. Self-motivated and results-driven, comfortable working remotely with a high degree of autonomy. Willingness to travel approximately 20%-50% of the time. #LF-SF1 Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Qualification : Bachelors degree or equivalent practical experience.

Data Privacy Compliance Specialist Location: Bangalore, India Office About the Team Rubrik s Legal Team is at the heart of our mission to secure the world s data. We provide essential guidance across contract management, intellectual property, employment law, privacy, trade compliance, and litigation. Our team thrives on open debate, innovation, and ownership, contributing to building an iconic company. Rubrik is growing rapidly and evolving join us to be unstoppable, together. About the Role Rubrik is looking for a Data Privacy Compliance Specialist to strengthen and manage our global privacy program. The ideal candidate will have hands-on experience with privacy management accountability frameworks (PMAF), compliance auditing, and implementing data protection practices aligned with evolving global regulations. This role requires working collaboratively across procurement, engineering, product management, legal, and information security teams worldwide to maintain compliance and mitigate privacy risks. What You ll Do Conduct internal and coordinate external privacy audits as needed. Assess and monitor privacy compliance of third-party vendors and service providers. Continuously review data handling practices to ensure compliance with internal policies and global regulations. Develop, maintain, and enforce data privacy policies and procedures aligned with legal requirements and business objectives. Maintain detailed documentation to demonstrate compliance and accountability. Manage and update an inventory of personal data processing activities, including data flows and classifications. Oversee cross-border data transfer mechanisms ensuring adherence to applicable privacy laws. Lead internal privacy reviews, supporting engineering and data governance teams with data mapping, documentation, and privacy impact assessments. Collaborate with teams to implement privacy risk mitigation solutions while ensuring regulatory adherence. Develop and deliver privacy training to internal stakeholders to raise awareness and ensure compliance with privacy responsibilities. Experience You ll Need Minimum 3+ years of experience in data privacy compliance, preferably with exposure to Privacy Management Accountability Frameworks (PMAF). Strong knowledge of global data protection regulations such as GDPR, CCPA, CPRA, and relevant industry standards. Proven expertise in data mapping, risk assessments, and conducting privacy audits. Excellent communication and stakeholder engagement skills across diverse teams. Certifications such as CIPP-E, CIPM, CIPT, CISSP preferred; Juris Doctor (JD) is a plus. Skills Required Deep understanding of IT, SaaS, and cloud provider compliance challenges. Solid knowledge of information security principles and best practices. Proficiency with privacy management tools like OneTrust for data mapping and assessment automation. Basic understanding of cookies and marketing technology systems. Ability to clearly articulate complex privacy and security concepts to both technical and non-technical audiences. Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data with Zero Trust Data Security . Our platform leverages machine learning to secure enterprise, cloud, and SaaS data, helping organizations ensure data integrity, availability, risk monitoring, and rapid recovery from cyberattacks and operational disruptions.

Support Engineer II Salesforce Location: Bangalore, India Team: Enterprise Applications About the Team Rubrik s Enterprise Applications team supports critical business processes across the organization by managing key SaaS platforms such as Salesforce, NetSuite, Workday, Coupa, Snowflake, and others. Their goal is to enhance scalability, system efficiency, and user experience while enabling business growth. Role Overview As Support Engineer II Salesforce, you ll be the key escalation point and hands-on technical expert supporting Salesforce functions across Sales, Marketing, Channel, and Admin modules. You ll resolve complex issues, guide enhancements, and ensure Salesforce aligns with organizational goals and compliance standards. Key Responsibilities Salesforce Support & Issue Resolution Act as the primary escalation point for Salesforce issues in Sales, Marketing, Channel, and Admin. Diagnose and troubleshoot complex problems (data issues, access, automations, integrations). Collaborate with developers, integrators, and DevOps to resolve cross-functional issues. Enhancements & Change Management Manage minor enhancements, change requests, and bug fixes. Coordinate deployment with admins, release managers, and business teams. Create documentation and training materials for end users. Governance, Compliance, & Performance Enforce data governance, access control, and security standards. Support SOX, GDPR, and other compliance through audits and documentation. Monitor and improve Salesforce system performance and scalability. What You ll Need Required Experience 5 7 years of Salesforce experience. Strong understanding of Sales Cloud, Marketing Cloud (or Pardot), Partner Portals, Admin Tools. Salesforce Administrator certification required. Proven ability to troubleshoot complex issues (Apex, Flows, Workflows, Reports, Validation Rules). Preferred Skills Experience with Service Cloud and Case Management. Familiarity with integration tools like MuleSoft, Zapier, and marketing automation platforms. Additional Salesforce certifications (e.g., Marketing Cloud Email Specialist) are a plus. Core Competencies Strong strategic thinking and solution alignment with business goals. High attention to detail, quality focus, and ownership mindset. Strong communication and stakeholder engagement skills. Ability to manage multiple priorities in fast-paced, cross-functional environments. Customer-centric, problem-solving approach. Rubrik is a leader in Zero Trust Data Security , helping enterprises protect, monitor, and recover their critical data from cyberattacks and disruptions. You ll be part of a forward-thinking team working with cutting-edge tech in a collaborative and impactful environment.

Data Annotation Specialist Location: Bengaluru, India About Neuron7.ai Neuron7.ai is a rapidly growing AI-first SaaS company that s redefining service intelligence. Backed by leading venture capitalists in Silicon Valley and a distinguished group of angel investors, Neuron7.ai is a startup recognized for its innovation and market traction. Our platform delivers service predictions by analyzing both structured and unstructured data, enabling enterprises in industries like high-tech devices, manufacturing, and medical devices to make accurate service decisions at scale. We re looking for a Data Annotation Specialist to join our team for a 6-month contract. This role involves reviewing and annotating technical documents, converting them into visual formats like graphs and flowcharts, and ensuring precision in technical specifications. The ideal candidate will possess strong communication skills, a deep understanding of technical documentation, and hands-on experience with data visualization tools. At Neuron7.ai, you'll be part of an innovative, dynamic team that's redefining service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries. If you're passionate about transforming complex data into easily digestible visuals, this is the perfect role for you. About the Team Join a team of passionate professionals dedicated to using AI to drive impactful service solutions. Our culture promotes learning, growth, and encourages everyone to contribute ideas and drive projects forward. What You ll Do: Document Review & Annotation: Thoroughly analyze technical documents and annotate key data points accurately, ensuring they are aligned with the original content. Graph & Flowchart Creation: Transform complex technical specifications into clear, concise, and accurate visual formats like graphs, charts, and flowcharts. Data Visualization: Develop easy-to-understand visual data representations to enhance the comprehension of technical documentation. Collaboration: Work closely with internal technical teams to ensure that data and processes are correctly represented and visualized. Quality Control: Ensure that all annotations and visuals meet the highest accuracy standards and align with the original documentation. Clear Communication: Effectively communicate technical details, both in writing and verbally, with internal teams and stakeholders. Time Management: Manage multiple tasks efficiently while meeting deadlines, and be flexible with working hours, primarily in the PST time zone. What You ll Need: Education: A Bachelor s degree (or higher). Curiosity and Analytical Thinking: Strong curiosity about how people think and express ideas, and an ability to distill and clarify complex information for AI and machine learning applications. Communication Skills: Exceptional written and verbal communication skills to convey complex technical concepts clearly. Technical Document Comprehension: Ability to read and understand technical documents, accurately annotating them with precision. Graph & Flowchart Creation: Hands-on experience creating graphs, charts, and flowcharts to visually represent technical data. Attention to Detail: A keen eye for detail to ensure accuracy in annotation and data visualization. Technical Aptitude: Comfort with working with technical information and transforming it into easy-to-understand visuals. Flexible Working Hours: Ability to work flexible hours, primarily within the PST time zone. Immediate Availability: Must be able to start immediately and commit to the full 6-month contract. What We d Like to See: Experience with Diagramming Tools: Familiarity with tools like Microsoft Visio or similar for diagramming and process mapping. Data Annotation Experience: Previous experience in data annotation would be a plus. Multilingual Skills: Fluency in an international language other than English is a plus. Our Commitment to Diversity and Inclusion Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, marital status, or any other characteristic protected by law. If you're excited about using data to drive service intelligence and want to be part of a forward-thinking team, we d love to hear from you! Qualification : A Bachelors degree (or higher).

Infrastructure Specialist Cloud Application Operations Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: Mid to Senior-Level Industry: IT Consulting / Cloud Infrastructure Company: IBM Consulting Client Innovation Center Introduction: At IBM Consulting, your career is powered by collaboration, innovation, and the opportunity to work with visionary clients across industries. You'll be part of a global team committed to driving transformation across hybrid cloud and AI. Backed by our cutting-edge technology and strong ecosystem of strategic partners, you'll help shape the future of cloud operations. In this role, you will be based out of one of our IBM Client Innovation Centers in Bangalore, delivering localized skills and deep technical expertise to clients in both the public and private sectors. Your work will help clients adopt next-gen technologies and innovate faster. Your Role & Responsibilities: Provide technical operations support for cloud-based applications, middleware, DevOps processes, security systems, and infrastructure components. Manage Application ID provisioning and access control in accordance with client standards. Enable infrastructure elasticity by implementing auto-scaling mechanisms to optimize resources based on business needs. Collaborate with global teams to ensure seamless incident management, change control, and service delivery. Share expertise and assist in training peers on technical and procedural workflows. Support business continuity by managing Disaster Recovery (DR) protocols and executing manual failovers when needed. Prepare and present daily, weekly, and monthly integrated service management reports summarizing infrastructure health and operations. Required Skills & Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Strong communication, collaboration, and teamwork skills. Experience working in technical support or cloud operations environments. Familiarity with application support, DevOps workflows, middleware, and security in cloud ecosystems. Ability to train team members on both procedural and technical topics. Preferred Qualifications: Master s degree in a relevant field is a plus. In-depth understanding of Platform-as-a-Service (PaaS) environments, high availability (HA) infrastructures, and load balancer configurations. Experience with service reporting, performance monitoring tools, and integrated ITSM frameworks. Be a part of a global innovation leader. Work on challenging and impactful projects that influence industries. Collaborate in a culture of growth, continuous learning, and mentorship. Enjoy a dynamic work environment with a strong emphasis on client success and personal development. Apply now and become part of IBM s journey to reshape the future of infrastructure and application support. Qualification : Bachelor's degree in Computer Science, Information Technology, or a related field.

Job Description: SaaS Cloud Ops Specialist We are looking for SaaS Cloud Ops specialists involved in managing and supporting cloud-based applications, databases, and services. These roles can include: Designing, planning, implementing, onboarding, configuring, and managing cloud environments and applications; troubleshooting and resolving cloud services issues; maintaining, monitoring, planning, and documenting; and infrastructure-level automation experience. Career Level - IC3 Responsibilities As part of the Oracle Finance GIU - Banking-Application Management Support team, SaaSOps will be taking complete responsibility for supporting & maintaining OCI cloud-based applications, environments, and databases on OCI (Oracle Cloud). The new hire is expected to support 24x7 Production Operations for SaaS customers, associated banking cloud services, and products. Candidate should have expertise in the below (at least 3-4 from below): Kubernetes administration (Mandatory) Oracle Database administrator (Mandatory) OCI administration / or any other cloud administration (Mandatory) Linux (Mandatory) Excellent Communication Skills (Mandatory) 24*7 Production Operations (Mandatory) Expertise in Autonomous Database Automation experience CI/CD Pipelines Knowledge in GIT Repository Disaster Recovery (DR) SaaSOps is expected to possess strong troubleshooting skills and will need to work on a ticketing-based system to resolve issues and monitor various aspects of the cloud services as part of the day-to-day job. Also, he/she will work on critical and non-critical issues from the queues, escalation channels, and other modes of assignments. The candidate would be expected to update Service Requests with technical and non-technical solutions, meet SLA requirements, and interact with other functional teams, customers, customer management teams, and Product engineering teams as and when required.

Job Title: Associate Infrastructure Specialist - IBM Consulting Introduction: As part of the IBM Consulting Client Innovation Centers (Delivery Centers), you'll play a pivotal role in delivering technical and industry expertise to a diverse range of public and private sector clients around the world. These centers offer locally-based skills and expertise, driving innovation and the adoption of new technologies. In this role, you'll join IBM Consulting through our world-class Associate Program designed for university hires. As an Associate at IBM Consulting, you'll have the opportunity to collaborate with a wide variety of clients globally, solving complex business and technical problems. Our clients technical and business needs are ever-evolving, and we re hiring motivated, talented individuals who believe no challenge is too great to overcome. With industries like transportation, energy, insurance, banking, and healthcare rapidly adapting to new technologies, you ll be at the forefront of helping our customers navigate these changes. As an Infrastructure Specialist, you ll help clients choose the best solutions whether on-premises, off-premises, or hybrid ensuring their infrastructure keeps pace with modern demands. Your Role and Responsibilities: Problem Identification & Resolution: Identify business problems, understand customer issues, and provide solutions to resolve them effectively. Service Improvement: Evaluate recurring issues and develop permanent solutions to ensure smooth, ongoing operations. Troubleshooting & Design Fixes: Troubleshoot technical issues and design flaws, working to resolve them and enhance system functionality. Teamwork & Individual Contributions: Work both independently and as part of a team to ensure timely delivery of high-quality solutions. Required Technical and Professional Expertise: Education: BE/B.Tech in any stream, M.Sc. (Computer Science/IT), M.C.A. Experience: 3-5 years of hands-on experience in infrastructure management and cloud technologies. Azure Expertise: Proficiency with Azure IAAS, PAAS, and SAAS services, including:Virtual Machines (VM), Storage Accounts, Load Balancer, Application Gateway, VNET, Route Tables, Azure Bastion, Disaster Recovery, Backup, NSG, Azure Update Manager, Key Vault. Experience with Azure Web Apps, Function Apps, Logic Apps, Azure Kubernetes Service (AKS), Docker, Event Hub, Redis Cache, Service Mesh, Istio, App Insight, Databricks, Active Directory (AD), DNS, Log Analytics Workspace, ARO (Azure Red OpenShift). Orchestration & Containerization: Proficient in Docker, Kubernetes, and RedHat OpenShift. Security Management: Experience in Firewall Management, including FortiGate firewall configuration and management. Preferred Technical and Professional Expertise: Cloud Monitoring Tools: Experience with cloud-native monitoring tools such as CloudWatch, CloudTrail, Azure Monitor, Activity Log, vROps, and Log Insight. Server Management: Experience managing and monitoring servers (Windows, Linux, AIX, AWS Linux, Ubuntu Linux). Storage Management: Expertise in storage monitoring and management, including Blob storage, S3, EBS, backups, recovery, and snapshots. Innovation: Work at the cutting edge of technology, helping global businesses adopt and integrate innovative solutions. Global Impact: Your work will have a direct impact on how industries around the world are evolving and leveraging new technologies. Career Growth: Gain access to IBM s resources, professional development programs, and career advancement opportunities. Collaborative Culture: Join a dynamic and diverse team where collaboration, mentorship, and learning are at the forefront of everything we do. If you re ready to embark on an exciting career in infrastructure management, apply to join IBM Consulting and contribute to shaping the future of technology for industries worldwide! Qualification : BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A

Database Specialist - NDB Team Description Hungry, Humble, Honest, with Heart. The Opportunity This role focuses on driving customer adoption of Nutanix Database Service (NDB) by identifying and addressing customer challenges, providing pre-sales guidance, and validating joint solution architectures that integrate NDB with third-party products (e.g., HYCU backup interoperability). You will work closely with Services, NDB Sales specialists, and solution engineering teams to ensure strong collaboration and alignment with the product roadmap. In addition, you will offer subject matter expertise and technical support for database-related customer issues, contributing directly to engineering efforts when necessary. Nutanix Database Service (NDB) is the only hybrid multi-cloud Database-as-a-Service (DBaaS) that supports Microsoft SQL Server, Oracle Database, PostgreSQL, MongoDB, and MySQL. NDB enables customers to manage hundreds or thousands of databases efficiently without requiring complex migrations, while automating administrative tasks like patching and backups. About the Team You will be part of the NDB Team, a close-knit group of 11 talented individuals based in Bangalore. Our team thrives on collaboration and mutual support, fostering an environment where creativity and innovation are encouraged, and success is shared. This role reports to the Senior Manager of Engineering, who promotes open communication and mentorship. Our hybrid work environment allows for flexibility, with team members expected to work from the office 2-3 days per week to maintain a strong sense of community. This role has no travel requirements. Your Role Collaborate with account teams and DB specialists to support top customer accounts and understand customer adoption challenges for NDB. Gather and prioritize customer enhancement requests, feature asks, and any identified product gaps, and communicate these insights to leadership. Provide feedback on feature backlog with business rationale, including ARR impact and customer retention risks. Develop workarounds and mitigations for customer issues, contribute to best practice documentation, and create training materials for Solution Architects (SAs) and other teams. Work closely with NDB engineering to design, test, and certify new features, and to address critical functionality gaps and customer escalations. Support database engine-specific customer issues and provide expert guidance on default configuration settings for different databases. Identify and document configuration parameters that should be exposed for tuning purposes and group database use cases by type. What You Will Bring Excellent communication skills and the ability to work directly with customers to distinguish between root problems and surface-level requests. Deep expertise in database engines, with priority given to Microsoft SQL Server and MongoDB. Strong understanding of database infrastructure, particularly on Nutanix HCI and storage platforms. Familiarity with critical business requirements tied to NDB deployments, including scalability, high availability, disaster recovery, and security/compliance. Work Arrangement Hybrid: This role operates in a hybrid work model, combining remote flexibility with in-person collaboration. Most roles require working from the office at least 2-3 days per week, though specific team expectations may vary. Your manager will provide additional team-specific guidance. Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other legally protected status. We hire and promote individuals based solely on their qualifications for the job. Nutanix is committed to fostering an inclusive workplace where all employees can thrive, free of unlawful discrimination, intimidation, or harassment. Reasonable accommodations will be provided for individuals with disabilities.