Saas Jobs in Bhubaneshwar

Job Title: Executive / Manager Customer Success Location: Bhubaneswar, India Experience: 3 6 Years Employment Type: Full-Time | On-site Industry: Fintech / Banking Infrastructure / SaaS Company Overview iServeU is a leading banking infrastructure provider in the APAC region, empowering financial institutions with modern, cloud-native, and embedded fintech solutions. As one of the few certified partners of NPCI and VISA, iServeU supports banks, NBFCs, fintechs, and other regulated entities with a microservices-driven, low-code/no-code platform offering over 5,000 product configurations. We process 2,500+ transactions per second using advanced Kubernetes-based auto-scaling architecture. Our platform consists of 1200+ microservices, enabling scalability and innovation. Trusted by 20+ banks and 250+ financial enterprises across India and five international markets. Our team of 500+ professionals over 80% in technology is located in Bhubaneswar, Bangalore, and Delhi. Recently raised $8 million in funding to accelerate product development and market expansion. Role Overview We are hiring a Customer Success Executive / Manager in Bhubaneswar to own and grow relationships with our merchant and enterprise clients. This role involves strategy, communication, and collaboration across teams to ensure client success, product adoption, and revenue growth. You'll act as a strategic advisor to clients, helping them achieve maximum value from their investment in iServeU. Key Responsibilities Client Expansion & Outreach: Develop and execute strategies to grow the merchant customer base. Identify and pursue new business opportunities through active outreach and networking. Relationship Management: Serve as the primary point of contact for assigned customers. Understand their business needs and challenges to recommend tailored fintech solutions. Proposal & Communication Support: Create effective pitch decks, proposals, product documents, and RFP responses that highlight iServeU s value proposition. Product Collaboration: Work closely with product and engineering teams to influence product strategy, based on client insights and market trends. Revenue & Adoption: Drive product usage and customer satisfaction to ensure retention, upselling, cross-selling, and increased wallet share. Customer Journey Ownership: Manage the full lifecycle from onboarding to renewal. Ensure customers receive maximum ROI and service excellence. Reporting & Forecasting: Track and analyze customer metrics, volumes, forecasts, and engagement data. Report insights to internal stakeholders. Issue Resolution: Act as the key liaison between customers and internal departments. Ensure fast, efficient resolution of client issues. Required Qualifications 3 to 6 years of experience in Customer Success, Account Management, Merchant Relations, or CRM in fintech, SaaS, or enterprise B2B solutions. Proven ability to drive customer engagement, satisfaction, and revenue growth. Strong interpersonal skills with the ability to manage high-pressure situations and deadlines. Excellent verbal and written communication skills. Highly data-driven with a proactive, goal-oriented mindset. A team player with strong integrity and ownership mindset. Ability to identify and act on upsell, cross-sell, and growth opportunities. Preferred Skills Experience in banking technology, digital payments, or embedded finance platforms. Understanding of SaaS models, low-code/no-code interfaces, and API-led platforms. Familiarity with working in a high-growth fintech environment or a product-led tech company. Be part of a VC-backed, rapidly growing fintech innovator. Drive meaningful impact in the financial services industry through technology. Collaborate with India s top fintech minds and global financial institutions. Work with next-gen products built for scale, speed, and flexibility. Thrive in a technology-first, customer-obsessed culture.

Job Title: Executive/Manager Enterprise Sales Location: Bhubaneswar, Odisha Department: Sales & Business Development Experience: 2 6 Years (preferably in B2B Fintech or SaaS Sales) Employment Type: Full-Time Industry: Fintech, SaaS, Digital Payments Company Overview iServeU is a next-generation banking infrastructure provider across the APAC region, offering embedded fintech solutions for banks, NBFCs, and financial institutions. As a certified partner of NPCI and VISA, iServeU delivers cloud-native, microservices-enabled, low-code/no-code platforms with over 5000 customizable configurations. We process 2500+ transactions per second using cutting-edge technologies like Kubernetes (K8s). Our platform comprises 1200+ microservices, managing end-to-end transaction workflows withdrawals, payments, transfers, and lending. Trusted by 20+ banks and 250+ enterprises across 5 countries. Headquartered in Bhubaneswar, with offices in Bangalore and Delhi. Backed by $8 million in funding, with over 500 employees, 80% of whom are technology specialists. Position Summary We re seeking a passionate and results-driven Enterprise Sales Executive/Manager to join our growing team in Bhubaneswar. The ideal candidate will have hands-on experience in B2B SaaS or Fintech sales, a deep understanding of solution selling, and the ability to drive revenue through new client acquisition and key account management. This is a high-impact, individual contributor role with a direct revenue target. Key Responsibilities Drive end-to-end sales lifecycle: lead generation, solution pitching, proposals, negotiations, closures, and onboarding. Own and exceed monthly revenue targets through strategic planning and execution. Engage medium to large enterprise clients across industries: BFSI, EdTech, E-commerce, Logistics, Utilities, Telecom, Government, Retail Chains, and Aggregators. Develop and deliver customized sales pitches that align with client needs and business challenges. Collaborate with product and technical teams to design tailored fintech solutions. Build strong relationships with C-level decision-makers and influencers in enterprise accounts. Lead client experience from the first touchpoint to contract closure and solution implementation. Manage and defend key accounts with exceptional service to maximize upsell and retention opportunities. Key Requirements 2 6 years of proven experience in enterprise B2B sales, preferably in SaaS, Payments, Fintech, or Merchant Acquiring companies. Strong consultative selling and solution crafting capabilities. Exceptional interpersonal and stakeholder management skills. Ability to analyze data, build compelling business cases, and negotiate win-win outcomes. Demonstrated ownership mindset, self-motivation, and goal orientation. Excellent communication skills both verbal and written. Proven ability to work independently and thrive in fast-paced startup environments. Experience with sales tools (CRM, pitch decks, analytics) and willingness to innovate. Preferred Qualifications Bachelor s degree in Business, Marketing, Finance, or related field. Prior experience selling digital payment solutions, banking APIs, or embedded finance products. Ability to identify key growth opportunities and take initiatives to close deals quickly. Strong understanding of payments landscape, digital banking, and SaaS product delivery. Employee Benefits Competitive Compensation and Performance Bonuses Health Insurance (Employee + Dependents) Learning and Career Development Programs Office Perks: Cafeteria, Guest House, and Fooding Facilities Sports and Cultural Activities Fast-Track Career Growth in a High-Impact Role Qualification : Bachelors degree in Business, Marketing, Finance, or related field.

Job Title: FinOps Executive Location: Bhubaneswar, Odisha, India Experience Required: 2 4 Years Department: Finance & Operations Employment Type: Full-Time Company Overview iServeU is a next-generation banking infrastructure platform transforming how financial institutions in the APAC region deliver digital services. A certified partner of NPCI and VISA, iServeU empowers banks, NBFCs, fintechs, and regulated entities with cloud-native, microservices-enabled, low-code/no-code platforms. We process 2,500+ transactions per second using auto-scaling, distributed systems (K8s). Built on 1200+ microservices, our technology powers financial innovation across India and 5 countries. Our solutions support 20+ banks and 250+ enterprises through digital, branch, and agent-led channels. With a team of 500+ (80% in tech roles), we operate from Bhubaneswar, Bangalore, and Delhi. Backed by $8 million in funding, we re expanding fast come be a part of the journey. Role Overview: We re seeking a detail-oriented and analytical FinOps Executive to join our Finance & Operations team in Bhubaneswar. You ll be responsible for ensuring accurate financial processes, managing reporting, and supporting compliance through robust data handling and reporting tools. This is an ideal role for someone with a finance background, solid Excel/VBA/SQL skills, and a passion for data-driven financial operations. Key Responsibilities: Manage daily financial operations: invoicing, payables, receivables, and expenses. Maintain accurate financial records and support internal reconciliations. Generate financial reports, dashboards, and KPI analysis for business review. Support forecasting, budgeting, and management presentations with financial data insights. Perform variance analysis, profitability tracking, and financial modeling. Ensure timely resolution of financial issues with vendors and internal teams. Collaborate with cross-functional departments on financial documentation and compliance. Contribute to automation efforts by creating Excel macros, VBA functions, and SQL-based queries. Identify and implement process improvement strategies across financial workflows. Support the team in preparing reports for regulatory compliance and audits. Required Skills & Qualifications: Bachelor s degree in Finance, Accounting, Commerce, or a related field. 2 4 years of experience in financial operations, accounting, or FinOps roles. Strong knowledge of Excel functions (VLOOKUP, HLOOKUP, PivotTables), data comparison, and conditional formatting. Familiar with financial principles, compliance, and documentation standards. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively with internal stakeholders and vendors. Strong time management and attention to detail. Preferred Technical Skills: Proficiency in Advanced Excel, including: Macros VBA functions Data sorting, validation, conditional formatting Basic working knowledge of SQL and ability to write queries. Experience in automating reports and reconciliation processes. Perks & Benefits: Competitive Salary & Performance Bonuses Health Insurance for Employees & Dependents Annual Health Checkups & Wellness Initiatives Continuous Learning & Development Opportunities Participation in co-curricular & team events Growth opportunities within a high-impact fintech ecosystem Qualification : Bachelors degree in Finance, Accounting, Commerce, or a related field.

Job Title: Fraud and Risk Analyst Location: Bhubaneswar, Odisha Experience: 1 3 Years Industry: Fintech, Banking & Financial Services Department: Risk & Compliance Employment Type: Full-Time About iServeU iServeU is a leading banking infrastructure provider across the APAC region, enabling digital transformation for financial institutions through embedded fintech solutions. As a certified partner of NPCI and VISA, iServeU offers a cloud-native, microservices-enabled platform with over 5000 configurable solutions tailored for banks, NBFCs, and fintech organizations. We process 2500+ transactions per second using distributed architecture powered by Kubernetes (K8s). Our platform integrates 1200+ microservices, transforming how financial institutions deliver services. Serving over 20 banks and 250+ enterprises in 5 countries, we manage full transaction lifecycles: deposits, withdrawals, transfers, payments, and lending. Our team of 500+ is primarily tech-focused (80%) across Bhubaneswar, Bangalore, and Delhi. Backed by $8 million in funding, we are rapidly scaling innovation and expanding our fintech footprint. Job Summary We are looking for a proactive and analytical Fraud and Risk Analyst to join our team in Bhubaneswar. The ideal candidate will be responsible for real-time transaction monitoring, fraud detection, and ensuring regulatory compliance in line with KYC, chargeback, and AML requirements. This role involves close coordination with banks, merchants, law enforcement, and internal stakeholders to mitigate financial risks and ensure secure customer experiences. Key Responsibilities Monitor real-time transaction queues to detect and investigate high-risk or suspicious activities. Analyze customer transactions for signs of fraud, account takeovers, identity theft, and policy violations. Cancel unauthorized transactions and reduce potential financial losses through timely interventions. Investigate disputes, chargebacks, and coordinate recovery with partner banks, merchants, and wallets. Maintain and update fraud prevention rules based on trend analysis and emerging risks. Liaise with Cyber Crime departments by handling and closing complaints via Cyber Police Portals. Create and maintain fraud analysis models to enhance detection efficiency and reduce false positives. Generate Suspicious Activity Reports (SARs) and present risk summaries to management. Perform KYC and compliance checks, ensuring adherence to AML and identity verification protocols. Investigate and respond to customer and merchant chargeback claims; monitor chargeback ratios and recommend improvements. Proactively identify opportunities to enhance fraud prevention systems, processes, and tools. Required Skills & Qualifications Bachelor s degree in Finance, Commerce, Business Administration, or related field. Minimum 6 months of experience in transaction monitoring or fraud detection. In-depth understanding of the chargeback process (Visa, Mastercard, etc.) and regulatory guidelines. Familiarity with KYC/AML regulations, digital payments, and banking fraud mechanisms. Strong analytical thinking, problem-solving, and decision-making capabilities. Proficient in MS Excel and Advanced Excel functions (VLOOKUP, pivot tables, data comparison). Excellent communication and coordination skills for cross-functional and external stakeholder engagement. Nice to Have: Experience working in a fintech or digital payments ecosystem. Exposure to fraud prevention tools and cyber risk platforms. Basic knowledge of SQL or data querying is a plus. Employee Benefits Competitive Salary Packages Health Insurance for Employees Guest House & Fooding Facility Access to Sports Events & Cultural Activities Learning & Development Opportunities Comprehensive Product and Industry Training Well-equipped Cafeteria and Office Amenities Qualification : Bachelors degree in Finance, Commerce, Business Administration, or related field.