Saas Jobs in Cochin

Job Title: Angular Developer Location: Infopark, Kochi Experience: 3+ Years Employment Type: Full-Time | Immediate Joiners Preferred Position Overview We are looking for a talented and motivated Angular Developer with over 3 years of hands-on experience to join our dynamic development team. The ideal candidate will play a crucial role in building responsive, scalable, and high-performance web applications using Angular 15+. You will collaborate closely with UX/UI designers, backend engineers, and other stakeholders to deliver seamless digital experiences. Key Responsibilities Design, develop, and maintain scalable, high-quality web applications using Angular 15+. Convert UI/UX wireframes and prototypes into efficient, maintainable front-end code. Optimize application performance to ensure fast load times and smooth user experiences. Collaborate with backend teams to integrate RESTful APIs effectively. Write clean, modular, and reusable code following best practices. Conduct thorough code reviews, debugging, and testing to ensure software quality. Keep abreast of the latest Angular features, trends, and front-end development best practices. Required Skills & Qualifications Minimum 3 years of professional experience in front-end development with Angular 15+. Strong command of HTML5, CSS3, JavaScript, and TypeScript. Hands-on experience with RxJS, NgRx, or other state management libraries. Solid understanding of RESTful APIs and asynchronous data handling. Proficient in handling cross-browser compatibility and performance optimization. Familiar with development tools such as Git, npm, Webpack, and Angular CLI. Good knowledge of Agile/Scrum methodologies. Experience working with UI component libraries like Angular Material and Bootstrap. Good to Have Experience in writing unit tests and using testing frameworks. Understanding of CI/CD pipelines and deployment processes. Basic knowledge of backend technologies such as Node.js. Work in a vibrant tech hub at Infopark, Kochi with cutting-edge projects. Opportunity to grow your skills in a collaborative, innovative environment. Competitive salary and benefits package. Flexible and supportive work culture encouraging learning and creativity. Apply now and bring your expertise in Angular development to our exciting projects!

Implementation Engineer Location: Cochin Qualification: Any Graduate/Diploma/MCA/BTech Experience: 5+ years of experience Role Overview: We are seeking a highly skilled and experienced Senior Implementation Engineer to join our team. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work closely with clients to ensure maximum satisfaction. If you are passionate about implementation and client support, this position is for you! Key Responsibilities: Software Installation & Configuration: Implement, install, and configure software solutions onsite at client locations. Troubleshoot and resolve any software issues by working closely with the development team. SQL Scripting & Customization: Develop and modify SQL scripts to install new clients and add new functionality. Assist with client database script customization and troubleshooting to meet specific client needs. Server & Web Service Configuration: Collaborate with external vendors to configure server domains, routers, firewalls, SSL certificates, and web services to ensure a secure and functional environment. Testing & Issue Documentation: Execute test plans and document issues encountered during the implementation process. Communicate and prioritize bugs with the development team for new software releases. Client Communication & Support: Work closely with clients, providing excellent support and solving customer queries related to software implementation. Build and maintain healthy business relationships with clients, ensuring maximum customer satisfaction. Additional Responsibilities: Perform any other duties related to the role as needed to support the team and ensure smooth operations. Skills & Requirements: Communication Skills: Excellent written and verbal communication skills in English (mandatory). Technical Expertise: Ability to conduct a scope study at client sites and effectively communicate the findings with the development team. Basic knowledge of software coding (e.g., HTML) for customizations. Database Knowledge: Experience in Oracle DBA is a plus but not mandatory. Problem-Solving Skills: Ability to troubleshoot and resolve issues efficiently. Strong technical aptitude for configuring and optimizing client systems. Career Growth: Opportunity to work with cutting-edge technologies and expand your expertise in software implementation. Client Interaction: Work closely with clients, building relationships and ensuring high customer satisfaction. Collaborative Environment: Join a dynamic team where your skills and contributions will make a significant impact. Competitive Compensation: Competitive salary, benefits, and career advancement opportunities. Qualification : Any Graduate/Diploma/MCA/BTech

Senior Full Stack Developer Hybrid Role in Kochi Location: Kochi, India Employment Type: Full-Time Work Mode: Hybrid (Office + Remote) Experience Required: 8 to 18 years Job Overview We are seeking a highly experienced Senior Full Stack Developer with a strong command of backend and frontend technologies. This role involves designing, developing, and maintaining scalable applications using .NET, Vue.js, TypeScript, PostgreSQL, and modern DevOps practices. You ll play a key part in delivering high-performance software for processing large-scale machine data. Key Responsibilities Develop and maintain APIs using .NET to support scalable backend services. Manage and query large datasets using PostgreSQL and TimescaleDB. Build responsive user interfaces with Vue.js, TypeScript, HTML, and CSS to ensure a seamless user experience. Ensure code quality through unit testing and adherence to compliance and regulatory standards. Desired Candidate Profile Agile Collaboration: Proven experience working in cross-functional teams in an agile development environment. Architectural Involvement: Ability to contribute to design discussions, architecture decisions, and perform detailed code reviews. Strong Communication: Excellent written and verbal communication skills in English. Nice-to-Have Experience Familiarity with Kubernetes for container orchestration and deployment. Understanding of iOS SDK for mobile application integration. Comfortable working in Linux and Windows environments. Join a team that's building scalable solutions with modern technologies. If you re a full stack expert ready to work on high-impact systems, we d love to hear from you.

Required Skill: Knowledge in Figma, Adobe XD, Adobe Photoshop, Adobe Illustrator. Knowledge in UX Design process Design web, mobile, and tablet-friendly applications. Convert prototype wireframe into elegant visual design mockup Create posters for branding activities. Should have creative skills (Drawing skills will be an added advantage) A strong eye for visual composition Time management skills and the ability to meet deadlines Passion and Enthusiasm to learn new design techniques Good communication skills. Knowledge of wireframe tools. Knowledge in Adobe after effects and Adobe Premiere pro is a plus point.

Job Title: Odoo Developer Location: Cochin, India About Infintor: At Infintor, we are seeking Odoo Developers to join our dynamic team in Kochi. If you are passionate about software development and customization, we invite you to be a part of our innovative company. Working Environment: Infintor predominantly delivers the standard Odoo solution to our diverse clientele. However, some clients require tailored enhancements and customizations, ranging from simple button additions to more extensive projects. As a Technical Consultant, your role will involve the end-to-end process of customizing the solution, including technical analysis, development, and ongoing support. Requirements: Programming Languages: Proficiency in Python & JavaScript. Database: Familiarity with PostgreSQL, including object-relational mapping (ORM). Collaboration Platform: Experience with GitHub. Development Model: Familiarity with the open-source approach, collaborating with an external community. Framework: Proficiency in Odoo, including ORM, Workflows, Report Engine, BI, and AI. Responsibilities: Develop customized solutions for clients across various industries, sectors, and company sizes. Provide ongoing support and maintenance for these tailored solutions. Adapt our SaaS offerings to meet client requirements. Assist in training and supporting our partner network. Must-Have Qualifications: Proficiency in several programming languages. Strong grasp of object-oriented programming, object modeling, and relational databases. A genuine passion for software development. The ability to learn and adapt quickly. Fluent in English. A team-oriented mindset. Nice-to-Have Qualifications: Self-organized work ethic. Bachelor's or Master's degree in a related field. Proficiency in Python, JavaScript, HTML, SQL, and UML-like modeling. Familiarity with Linux platform. Experience: 2+ Years If you are a dynamic and motivated Odoo Developer with a passion for customization and development, we encourage you to join our talented team at Infintor. Your expertise will play a crucial role in helping us meet the unique needs of our diverse clientele. Qualification : Bachelor's or Master's degree in a related field.

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Job Description: Around 10+ years of overall experience in developing and testing highly scalable software. Expertise in designing and implementing complex solutions which is scalable and maintainable in long run Sound knowledge in Front end (Angular/React) and Back end (Python/PHP/Node/Java) technologies Experience in deploying application considering the Resilience Ability to guide developers in implementing new solutions or technologies Willingness to learn new technologies, lead POC and suggest solutions Experience in design and developing SOA, Micro Services and Hybrid Monolithic architectures. Knowledge in DevOps pipeline using Onprem and cloud Implementing Code quality assurance tools and techniques Extensive knowledge and experience in reactive architecture. Adequate experience in highly scalable and load bearing end to end applications development Experience in synchronous, asynchronous, event driven based service communication. Experience in distributed, centralized, nosql, sql, and graph based database designing. Experience Domain driven development, test driven development and behavior driven development. Experience in CQRS and CQS Experience in Containers technologies and its orchestration Knowledge of data transformation tools and frameworks. Experience in scaling a monolithic application to micro services. GCP, AWS, Azure and related technologies. Implementing SSO and identity manager solutions PAAS and SAAS products development. HLD, LLD, DLD, SAD documentation. Experience with software development lifecycle (SDLC) processes Should be able to analyse the systems and share the estimates based on the suggested architecture and technologies Candidate Profile: Bachelor s Degree in Engineering OR Equivalent with 10+ years of IT Software Service Industry experience A track record of performance excellence meeting and exceeding targets and objectives Experience developing and executing tactical plans for lead generation, appointment fixing. Respectful and outstanding account management and communication skills Strong command in Selling Solutions and managing multiple clients

UI Engineer Front-End Development Specialist Location: Cochin Experience Required: 3 to 10 years Job Purpose We are seeking a talented UI Engineer to craft seamless, scalable, and visually engaging web interfaces. This role involves translating UI/UX designs into responsive front-end code, optimizing performance, and ensuring accessibility compliance in line with WCAG guidelines. You will work closely with Back-end Developers, Visual Designers, and UX professionals to deliver high-quality web experiences across platforms. Role Overview The ideal candidate is a creative and detail-oriented developer who understands both the aesthetic and technical aspects of user interface engineering. Your primary responsibility will be implementing design into functional code using modern web technologies, while ensuring speed, accessibility, and reusability. You ll help define how applications not only look, but also perform in real-world environments. Key Responsibilities Component-Based UI Development: Create modular and scalable UI components aligned with modern development standards. Reusable Code Libraries: Build and maintain reusable code for future use and faster implementation. Cross-Browser Compatibility: Ensure consistent behavior and appearance across all major browsers. Accessibility Focus: Implement and adhere to WCAG standards for inclusive design and accessibility. Performance Optimization: Develop features that enhance the user experience while optimizing speed and scalability. Technical Skills Strong knowledge of HTML5, CSS3, and modern JavaScript frameworks. Experience with CSS preprocessors like SASS or LESS. Proficient in using version control systems such as Git and Bitbucket. Familiarity with testing/debugging tools such as BrowserStack and SonarQube. Additional Requirements Stay current with evolving UI engineering trends, technologies, and design strategies. Strong analytical and problem-solving skills with a focus on performance and code quality. Collaborative team player with the ability to create intuitive, high-performing interfaces.

Market Research Executive Location: Cochin Role Overview: As a Market Research Executive, you will focus on generating and validating high-quality leads through various online channels, contributing to building a strong sales pipeline. You will also be involved in activities that enhance lead quality and support business growth. Key Responsibilities: Generate quality leads using online tools and platforms. Validate leads against predefined quality parameters. Manage and maintain the sales pipeline. Perform miscellaneous tasks that contribute to creating valuable leads. Required Skills & Qualifications: Graduate in any discipline. Tech-savvy with strong internet research skills. Comfortable using social media platforms, apps, and MS Office. Self-motivated and enthusiastic about working in an entrepreneurial environment. Qualification : Graduate in any discipline.

MERN Stack Developer Experience: 2+ years Job Overview We are seeking a talented and motivated MERN Stack Developer with at least 2 years of experience to join our dynamic development team. As a MERN Stack Developer, you will be responsible for building scalable, high-performance web applications by working on both the front-end and back-end of the application. This role demands a strong understanding of Node.js, ReactJS, JavaScript, and web stacks. You will collaborate with cross-functional teams to ensure the successful development and deployment of web applications that meet both technical and consumer needs. Key Responsibilities Developing back-end website applications using Node.js and other backend technologies. Creating and managing servers and databases to support website functionality. Ensuring cross-platform optimization for mobile phones and ensuring responsive web applications. Seeing through projects from conception to the final product, ensuring high-quality delivery. Designing, developing, and maintaining APIs to improve application functionality. Meeting both technical requirements and consumer needs while building applications. Staying updated with the latest developments in web applications, programming languages, and frameworks. Compiling and analyzing data, processes, and code to troubleshoot problems and improve performance. Collaborating with front-end developers and other team members to establish objectives and design cohesive codes for a better user experience. Developing ideas for new programs, products, or features by monitoring industry trends and innovations. Preferred Candidate Profile Bachelor's degree in Computer Science or a related field. 2+ years of hands-on experience in Node.js and ReactJS. Proficiency in JavaScript, web stacks, libraries, and frameworks. Solid understanding of front-end technologies such as HTML, CSS, JavaScript, and ReactJS. Excellent interpersonal, communication, and collaboration skills. Exceptional analytical and problem-solving aptitude. Strong organizational and time management skills to handle multiple projects effectively. As a MERN Stack Developer with our team, you'll have the opportunity to work on challenging and impactful projects, collaborate with talented professionals, and continue to grow your skills in a dynamic environment. If you're passionate about full-stack web development and eager to be part of a forward-thinking team, we want to hear from you! Location Flexible work options available, with opportunities to work from our office or remotely. Qualification : Bachelor's degree in Computer Science or a related field.

Job Title: SQL Developer Job Summary: We're on the lookout for a SQL developer to join our dynamic team, where your primary focus will be crafting robust and dependable databases that deliver top-notch performance. As a key contributor, you'll work closely with fellow developers to establish best practices and enhance any in-application SQL statements for optimal efficiency. The perfect candidate will showcase expertise in developing testable, reusable, and scalable stored procedures, all while displaying proactive initiative and a keen enthusiasm for staying at the forefront of emerging technologies. Candidate Profile: We're seeking candidates with a strong proficiency in crafting stored procedures, triggers, and functions using Microsoft SQL Server, adhering to industry best practices. Ideal candidates will bring a minimum of 3 years of hands-on experience with Microsoft SQL Server 17/19, showcasing the ability to tackle intricate business logic and implement solutions through T-SQL. An openness to learning new technologies and features, coupled with a drive to contribute to innovation and automation, is highly valued. Preference will be given to candidates with a background in developing reports using SSRS. The following requirements should be met by potential candidates: Skills Required: Must have 3+ years of experience. Excellent knowledge of MS SQL, T-SQL. Must possess knowledge of using SSMS. Role: Back End Developer Industry Type: Software Product Department: Engineering - Software & QA Role Category: Software Development Education: UG: B.Tech/B.E. in Any Specialization Qualification : UG: B.Tech/B.E. in Any Specialization

Frontend Engineer About the Role We are looking for a talented Frontend Engineer who is passionate about building intuitive and visually appealing user interfaces. In this role, you will work in a fast-paced environment with a team of experienced software architects and engineers. You will be responsible for developing, debugging, and optimizing web applications while continuously exploring new web tools and frameworks. What Makes You a Great Fit 3+ years of experience in UI development with a solid understanding of Computer Science fundamentals and strong programming skills. Experience working in product-based companies. A strong passion for exploring new web tools and frameworks. Proficiency in ES6, React, Redux, React Native, and Vue. Experience in debugging and troubleshooting frontend code. Solid understanding of HTML, CSS, and JavaScript. A proactive attitude, strong communication skills, and a collaborative mindset. Opportunity to work with some of the most experienced software architects in the Indian IT industry. A dynamic and fast-paced work environment with a lot of learning opportunities. Short onsite visits and exposure to different teams and projects. A cool office environment with a great culture, encouraging collaboration and innovation.

Responsibilities Develop and Maintain User Interfaces: for our web applications using VueJS, HTML and CSS Collaborate with UX/UI Designers: Work closely with designers to transform wireframes and mockups into interactive, performant, and reusable components Optimize Performance: Ensure web applications are optimized for maximum speed and scalability across various devices and browsers Integration: Integrate with backend services and APIs, ensuring smooth data flow and seamless user experiences Code Quality: Write clean, maintainable, and testable code. Conduct code reviews and ensure adherence to best practices and industry standards Debugging and Troubleshooting: Identify and resolve performance and scalability issues. Debug and troubleshoot application issues in a timely manner Cross-Functional Collaboration: Work with cross-functional teams, including stakeholders, product managers, backend developers, and QA engineers, to deliver high quality product Desired Candidate Profile VueJS: Deep understanding of Vue 3 ecosystem, including Pinia or Vuex for state management HTML/CSS/JavaScript: Advanced knowledge of HTML, CSS, and JavaScript ES6+ Vuetify: Working experience with UI libraries such as Vuetify or DevExtreme Axios: Familiarity with Axios for API communication TypeScript: Experience with Typescript is an advantage PWA: Familiarity with PWA (Progressive Web Application) concepts and implementation is an advantage Version Control: Experience with Git and collaboration tools (e.g., GitHub, GitLab, or Azure DevOps) Development tools: Proficiency in VS Code, Git, Azure DevOps, Postman (or similar API testing tools) Testing: Hands-on experience with front-end testing frameworks (e.g., Jest, Cypress, or Playwright) At least 4 years of experience as a front-end developer with a portfolio of previous projects demonstrating your skills and expertise

Business Associate (Freshers Welcome!) Kochi, India | Dept: BPO | Dec 2024 Batch Just graduated? Looking for your first big break? We got you. We re on the hunt for curious minds ready to learn, grow, and get things DONE. No past experience? No problem. If you ve got the attitude, we ll help you build the skills. What you ll be doing Double-checking and verifying data like a detail-obsessed detective Learning new tools, tricks, and tasks on the go Solving problems and thinking on your feet Taking ownership and stepping up when it counts Strong communication (yes, that means emails AND talking to humans) Comfortable using a computer you don t need to be a coder, just not scared of tech Eagerness to learn + a mindset that says I got this We don t care where you come from we care where you re going Diverse, inclusive, and actually fun to work with Real growth, real support, real impact

Graphic Designer Kochi Location: Kochi, India Experience: 2-3 years Dept: Digital Marketing Who we re looking for: A creative wiz with a killer portfolio who knows their way around Adobe and all things design. If you love crafting eye-catching graphics, editing videos, and bringing motion to life this is your jam. What you ll do: Create stunning illustrations and graphics that pop Work your magic with Adobe Suite + other design tools Design eye-catching motion graphics and edit videos like a pro Keep an eagle eye on details and aesthetics (because looks matter!) Communicate clearly and vibe well with the team Manage your time like a boss and meet deadlines without stress Bonus points if: You ve got a degree in Design, Fine Arts, or something similar You can bring fresh ideas and energy to the table We re all about diversity, creativity, and a chill work environment where your skills can shine. Smash that apply button and let s create something awesome together!

Role Purpose: The purpose of this role is to design the organization s computer and network security infrastructure, ensuring the protection of systems and sensitive information from cyber threats. Key Responsibilities: 1. Cyber Security Strategy and Architecture: Design and develop enterprise-level cybersecurity strategies and architectures. Evaluate business strategies, conduct security vulnerability assessments, and analyze risks. Identify risks associated with business processes, operations, information security programs, and technology projects. 2. Threat Identification and Mitigation: Identify and communicate current and emerging security threats. Design and implement security architecture elements to mitigate emerging threats. Identify security gaps in existing and proposed architectures and recommend enhancements. 3. Security Design and Compliance: Conduct product fit analysis for end-to-end security, ensuring coverage across architecture aspects like Layered Security, Zoning, Integration, API, Endpoint Security, Data Security, and Compliance. Demonstrate expertise in security assessments against frameworks such as NIST, SANS, and CIS. Provide support during the deployment, configuration, integration, and administration of security technologies. Apply ITIL processes such as incident management, configuration management, change management, and problem management. 4. Disaster Recovery and Solution Provision: Assist in disaster recovery during security breaches, attacks, or unauthorized activities. Provide solutions for RFPs received from clients and ensure design assurance. Develop strategies to manage cyber risk security solutions, aligning with business objectives. 5. Technical Leadership and Solution Design: Lead the design, development, and implementation of custom solutions using modern technology. Analyze current solutions, identify improvements, and propose target state solutions with trade-offs. Articulate architectural targets, recommendations, and reusable patterns. Evaluate and recommend solutions for integration with the technology ecosystem. 6. Industry Trends and IT Needs: Stay informed on industry trends and emerging technologies to support current and future IT needs. 7. Stakeholder Coordination and Audit Assistance: Liaise with stakeholders on cybersecurity issues, providing timely support and future recommendations. Assist in maintaining an information security risk register and support internal and external audits. Ensure the implementation of security best practices to meet business, customer, and regulatory requirements. 8. Training and Awareness: Assist in creating and delivering cybersecurity awareness training for team members and clients. Provide training on issues like spam, malicious emails, and other security concerns. Stakeholder Interaction: Internal Stakeholders: Program Manager/Director: Regular reporting and updates. Infrastructure (CIS team): For infrastructure support. External Stakeholders: Customer: Coordinate for security breaches and resolutions. Competencies: Functional Competencies/Skills Leveraging Technology: Knowledge of current and upcoming security technologies (e.g., Firewalls, IPS, DDoS, SIEM, WAF, Endpoint security), and understanding of compliance regulatory requirements such as PCI DSS, HIPAA, etc. (Expert level). Systems Thinking: Understanding of the interrelatedness and interdependencies within systems, and performing problem-solving in complex environments (Expert level). Leveraging Technology: In-depth mastery of ecosystem technology, commanding expert authority and respect (Master level). Technical Knowledge: Certifications like Certified Information Systems Security Professional (CISSP), Cloud Architect Certification from AWS and Azure, ToGAF, or SABSA certification (Master level). Behavioral Competencies: Effective Communication: Clear communication in both technical and non-technical contexts. Managing Complexity: Ability to handle complex problems and solutions effectively. Client Centricity: Focus on delivering value to clients, understanding their needs. Technology Acumen: Strong understanding of evolving technology trends. Innovation: Continuously seeking new and innovative solutions to security challenges. Problem Solving Approach: Proactive approach to identifying and resolving issues. Collaborative Working: Ability to work with various teams to achieve goals. Execution Excellence: Commitment to high standards in execution and delivery. Performance Metrics: 1. Customer Centricity: Timely resolution of security breaches for end-users and stakeholders. Client satisfaction, educating clients, and suggesting the right controls to improve security. 2. Support Sales Team: Percentage of proposals with a Quality Index greater than 7. Timely support for proposals and identifying opportunities for new business or lead generation. Number of proposals led to drive business outcomes.

Role Purpose: The purpose of this role is to bridge the gap between business and technology, providing solutions that meet client needs by leveraging both technical and functional expertise. Key Responsibilities: 1. Bridging Technology and Business: Serve as a techno-functional expert, acting as the liaison between project and support teams. Ensure seamless communication and collaboration to deliver effective solutions. 2. New Business Implementation: Drive the end-to-end process for new business implementation projects, from requirement management to integration, configuration, and production deployment. Assess the feasibility of new change requirements and provide clients with optimal solutions and clear timelines. 3. Solution Support: Provide support for all new business implementations by building systems from the ground up. Offer techno-functional guidance throughout the architectural design, coding, testing, and implementation phases. 4. ERP System Implementation: Understand both functional and technical designs to ensure the successful deployment of ERP solutions. Customize, extend, modify, and integrate existing products using coding, testing, and production techniques. Implement business processes and translate them into ERP solutions. 5. Product Support and Maintenance: Provide ongoing product support and maintenance for ERP solutions, addressing technical problems and client queries. Develop and deploy automation tools to optimize processes and enhance efficiency. 6. Stakeholder Management and Collaboration: Act as the key point of contact between internal teams (lead consultants, project managers) and external clients. Provide advice, solutions, and updates to both clients and internal teams. 7. Skill Upgradation: Continuously upgrade skills by attending training sessions, seminars, and obtaining internal certifications. Contribute to knowledge sharing by writing papers, articles, and case studies for internal platforms. Skills and Competencies: Functional Competencies: Systems Thinking: Understanding of interdependencies and the ability to solve problems in complex environments (Competent). Leveraging Technology: Expertise in leveraging technology domains to provide optimal solutions (Master). ERP Knowledge: Deep understanding of functional and technical aspects of ERP systems, and the ability to tailor them to business needs (Master). Behavioral Competencies: Formulation & Prioritization: Ability to prioritize tasks and manage multiple complex solutions effectively. Innovation: A forward-thinking approach to creating efficient solutions. Managing Complexity: Adept at solving complex problems in technology and business processes. Client Centricity: Focused on meeting client needs and providing exceptional service. Execution Excellence: Strong ability to deliver high-quality results. Passion for Results: Strong drive to meet objectives and exceed client expectations. Performance Measures: 1. Contribution to Customer Projects: Quality of work, adherence to SLAs, ETA, number of tickets resolved, problem-solving efficiency, and customer satisfaction (CSAT). 2. Automation: Process optimization, reduction in process steps, and minimization of tickets raised by introducing automation solutions. 3. Skill Upgradation: The number of training sessions and certifications completed, as well as the number of papers or articles written per quarter.

Digital Marketing Intern Location: Cochin, India Duration: 3-month Internship Job Summary: We invite aspiring individuals to join our team as Digital Marketing Interns for a comprehensive 3-month internship program. This is a fantastic opportunity to gain hands-on experience in the dynamic field of digital marketing. As an intern, you will collaborate with seasoned professionals on various projects, exposing you to social media campaigns, email marketing, search engine optimization (SEO), web development, and more. We are looking for current bachelor s degree students with a fundamental grasp of digital marketing principles, graphic design skills, and a passion for the industry. Duties & Responsibilities: As a Digital Marketing Intern, your responsibilities will include but are not limited to: Assisting with Social Media Campaigns: Helping to design, schedule, and analyze social media posts across various platforms. Supporting Email Marketing Initiatives: Contributing to the creation and execution of email campaigns. Contributing to SEO Efforts: Assisting with on-page and off-page SEO strategies, tracking keyword rankings, and making recommendations for improvements. Assisting with Web Development Projects: Helping to support ongoing website projects, ensuring content is optimized and up-to-date. Content Creation: Producing and proofreading website content, blog posts, and marketing materials. Data Collection & Reporting: Collecting data from marketing campaigns and generating reports to analyze their effectiveness. Database Management: Updating and managing the company s CRM and customer database. Designing Sales Materials: Assisting in the design and production of sales presentations, brochures, and other materials. Administrative Support: Completing other administrative tasks as required by the team. Skills and Qualifications: Education: Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus). Technical Skills: Experience using Adobe Photoshop and other content creation tools. Proficiency with word processing, spreadsheet, and presentation software (e.g., Microsoft Office). Familiarity with CRM tools, online analytics, and Google AdWords. Core Competencies: Strong computer and technical skills. Excellent verbal and written communication skills. Solid understanding of various marketing techniques and digital marketing principles. A strong desire to learn and a professional drive to grow in the digital marketing space. Passion for the digital marketing industry and its best practices. Compensation and Career Opportunities: While this internship offers invaluable learning experiences, please note that it is an unpaid position. However, we offer an exciting opportunity to develop your skills in a professional environment. At the successful completion of the internship, outstanding interns may be considered for permanent positions within the company, with compensation aligned with company policies and reflective of their exceptional performance. We believe that for the right resources, salary is not a constraint. Terms & Conditions: Training Evaluation: In the event that a candidate's performance is deemed unsatisfactory during the internship period, their training will be discontinued. Qualification : Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus).