Saas Support Jobs in Ahmedabad

Position: Service Engineer Location: Ahmedabad Employment Type: Full Time Experience Required: 3 5 Years Company: Phillips Machine Tools India Pvt Ltd Industry: Industrial Machinery / Manufacturing Job Overview We are seeking a highly motivated and customer-focused Service Engineer to join our best-in-class service team supporting HAAS CNC machines. In this role, you ll be responsible for delivering prompt, professional, and legendary service, ensuring machine uptime, and maintaining strong client relationships. You will handle both electrical and mechanical troubleshooting, installation, commissioning, and post-sales support for our HAAS machine tools. As the frontline of our brand, your commitment to customer satisfaction will play a critical role in reinforcing Phillips' reputation as a trusted and innovative CNC solution provider. Key Responsibilities Attend and resolve service calls promptly to minimize machine downtime. Perform installation and commissioning of HAAS CNC machines across assigned customer sites. Provide mechanical and electrical support for machine diagnostics, repairs, and routine maintenance. Document service activities, problem-solving summaries, and escalate critical issues as needed. Maintain clear, open communication with both junior and senior team members to promote learning and improvement. Build and nurture long-term customer relationships, acting as the go-to expert for all service-related queries. Ensure timely arrangement and sourcing of spare parts (in or out of warranty). Work collaboratively to create a positive, supportive, and growth-oriented work environment. Proactively identify recurring issues and suggest long-term solutions for improved machine reliability. Demonstrate total ownership of your service territory by aligning with Phillips high service standards and performance metrics. Requirements 3 5 years of hands-on experience in service, maintenance, or installation of CNC machines or industrial automation equipment. Strong troubleshooting skills in both mechanical and electrical domains. Willingness to travel frequently to customer sites within the assigned region. Excellent communication, interpersonal, and documentation skills. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving mindset with a commitment to customer satisfaction. Understanding of HAAS machines will be an added advantage. Opportunity to work with cutting-edge CNC technology Competitive compensation and performance-based incentives Supportive team culture and mentorship Exposure to industry-leading service processes and global standards Training and upskilling opportunities for professional growth About Phillips Machine Tools India Pvt Ltd Phillips India is the exclusive distributor for HAAS Automation in India. With a legacy of trust, technical excellence, and a deep commitment to customer success, we empower Indian manufacturers with world-class machine tools and service support. Join us in building the most dependable and responsive service team in the industry. Apply now and become the face of Phillips' legendary customer support.

Tech Support Lead Security Location: Ahmedabad Experience: 5+ Years Qualification: Graduate / Diploma in a relevant technical field Employment Type: Full-Time Role Objective: To lead a technical support team responsible for maintaining, troubleshooting, and upgrading electronic security systems including Access Control and CCTV, while ensuring timely resolution of incidents and coordination with key accounts and OEMs. Key Responsibilities: Team Leadership: Lead and mentor a team of support engineers handling security systems (Access Control, CCTV, etc.). Technical Support: Troubleshoot and resolve complex hardware and software issues related to surveillance and access control solutions. Incident Management: Ensure rapid response to critical issues and manage escalations efficiently. Client Coordination: Handle key account communication, support escalations, and provide root cause analysis for reported issues. Training: Conduct internal training on emerging security technologies and best practices. Documentation: Maintain SOPs, troubleshooting guides, and a knowledge base for quick resolution and onboarding. Software Upgrades: Oversee and execute software updates and patch deployments for critical customer installations. Collaboration with OEMs: Work closely with OEMs for patch releases, vulnerability resolutions, and advanced support. Database Knowledge: Apply a good understanding of SQL Server and database operations to support application-level troubleshooting and configurations. Core Competencies: Deep knowledge of CCTV, Access Control Systems, and their integration. Strong experience with SQL Server and understanding of database operations. Excellent problem-solving and escalation management skills. Proven ability to lead teams and manage technical documentation. Strong verbal and written communication skills for coordination with clients and internal stakeholders. Qualification : Graduate / Diploma in a relevant technical field

Power Apps Tech Lead & Account Manager Full-Time | Ahmedabad, Gujarat (On-site) Location: Ahmedabad, Gujarat (Work from Office) Employment Type: Full-Time Industry: Information Technology / Power Platform Development Experience Level: Mid to Senior-Level Function: Technical Leadership, Application Development, Client Account Management Job Summary We are seeking a skilled and experienced Power Apps Tech Lead and Account Manager to join our team in Ahmedabad. This hybrid role combines deep technical expertise in Microsoft Power Platform particularly Power Apps, Power Automate, and Power BI with strong client relationship management and leadership capabilities. The ideal candidate will lead a team of Power Apps developers, architect robust business applications, and act as the key liaison between our technical teams and clients, ensuring project success and long-term client satisfaction. Key Responsibilities Technical Leadership & Power Platform Development Lead and mentor a team of Power Apps developers in delivering scalable and secure business applications. Architect and design solutions using Microsoft Power Platform, including Power Apps (canvas and model-driven), Power Automate, and custom connectors. Guide the team on best practices in development, code review, and implementation. Translate business requirements into functional and technical specifications. Ensure the integration of Power Apps with databases, Microsoft 365, SharePoint, and other enterprise systems. Maintain high standards of code quality, documentation, and testing. Actively participate in hands-on development and troubleshooting when required. Client & Account Management Serve as the primary point of contact for key client accounts. Understand their business objectives and align solutions accordingly. Build long-term relationships and ensure high client satisfaction through proactive communication and service. Identify up-selling or cross-selling opportunities to expand service offerings within existing accounts. Manage client contracts, proposals, renewals, and SLAs. Develop and present account plans, performance reports, and actionable insights to clients. Collaborate with sales and delivery teams to meet client expectations and ensure smooth execution. Qualifications & Skills Required Bachelor s degree in Computer Science, Information Technology, or a related field (Master s preferred). 4 8 years of overall experience, with proven expertise in Microsoft Power Platform, especially Power Apps and Power Automate. Strong understanding of canvas apps, model-driven apps, data connectors, and Microsoft Dataverse. Experience in technical leadership, team mentorship, and performance management. Familiarity with Agile methodologies, SDLC, and project planning. Excellent written and verbal communication skills. Strong problem-solving abilities and analytical thinking. Preferred Experience in Power BI, SharePoint integration, and Azure services. Prior roles in project management or account/client management. Sales-oriented mindset with a focus on customer success. Proficiency in CRM software, reporting tools, and Microsoft 365 ecosystem. IT consulting or managed services experience is a plus. Work on cutting-edge Power Platform solutions for diverse clients. Leadership role with both technical and strategic impact. Collaborative and innovative team culture. Opportunity for growth and certification support in Microsoft technologies. Be part of a growing IT services company based in Ahmedabad. Apply today to accelerate your career as a Power Apps Technical Lead and Account Manager and make an impact through technology and client success. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred).

Microsoft Pre-Sales / Solution Architect Full-Time | Ahmedabad, Gujarat (On-Site) Location: Ahmedabad, Gujarat (Work from Office) Employment Type: Full-Time Experience Required: 1 to 7 years Qualification: Bachelor s degree in Information Technology, Computer Science, or related field Salary: Commensurate with experience and skills Notice Period: Immediate joiners preferred Job Overview We are seeking a dynamic and technically proficient Microsoft Pre-Sales / Solution Architect to join our team in Ahmedabad. This role combines deep expertise in Microsoft technologies with strong business acumen to drive the pre-sales process, engage with clients, and design customized IT solutions. The ideal candidate will play a critical role in bridging the gap between technical teams and client-facing functions, ensuring the successful positioning of our Microsoft-based services and solutions. Key Responsibilities Develop innovative and scalable solutions using the Microsoft technology stack to address client requirements. Lead the creation and delivery of Proof of Concepts (POCs), product demos, and solution walkthroughs. Collaborate closely with the sales team during the pre-sales lifecycle to understand client pain points and offer tailored solutions. Engage directly with clients to present solutions, address technical queries, and ensure alignment with their business goals. Work with internal technical teams to develop detailed proposals, solution architecture, statements of work (SoWs), and project estimations. Stay up to date on Microsoft product releases, feature updates, and evolving technologies across cloud, collaboration, and security portfolios. Package and enhance existing in-house IPs/solutions and develop reusable solution components. Conduct technical workshops and knowledge transfer sessions for clients and internal stakeholders. Coordinate with the Microsoft team on joint go-to-market efforts and pre-sales initiatives. Technical Skills and Product Knowledge Strong understanding of Microsoft 365 (M365) and Office 365 (O365) solutions. Proficiency in Microsoft Azure including IaaS (Infrastructure as a Service) and PaaS (Platform as a Service) offerings. Knowledge of Microsoft security tools such as Intune, DLP, Microsoft Defender, and Endpoint Management. Familiarity with the Power Platform including Power BI, Power Apps, and Power Automate. Basic to intermediate understanding of Microsoft Dynamics 365 (D365) applications, including Customer Engagement (CE), Finance & Operations (F&O), and Business Central (BC). Experience with SharePoint and/or .NET development will be considered a strong advantage. Candidate Profile IT Graduate with strong technical and client-facing skills. Excellent communication, presentation, and interpersonal skills. Ability to think strategically and translate business challenges into technology solutions. Team player with the ability to work independently in a fast-paced environment. Passion for Microsoft technologies and continuous learning. Be a key contributor to enterprise-level Microsoft solution sales. Work with a collaborative and innovation-driven team. Exposure to a wide range of clients, industries, and Microsoft technologies. Growth-oriented environment with certification support. Apply now to join our growing team as a Microsoft Pre-sales / Solution Architect in Ahmedabad and help businesses transform with modern Microsoft solutions. Qualification : Bachelors degree in Information Technology, Computer Science, or related field

Pre-Sales Engineer Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | On-Site Experience Required: 2 to 5 years Qualification: Any Graduate (IT/Computer Science preferred) Salary: Competitive, based on candidate s experience Notice Period: Immediate joiners preferred Job Summary We are seeking a skilled Pre-Sales Engineer with strong experience in Microsoft Office 365 (M365), Enterprise Mobility Suite (EMS), and cloud technologies to join our dynamic sales and technical team in Ahmedabad. You will serve as a solution evangelist, promoting our cloud and IT service offerings, working closely with customers to analyze their needs, design tailored cloud solutions, and support the sales lifecycle. Key Responsibilities Lead pre-sales activities by demonstrating and promoting the company s cloud and IT products, including Office 365, Azure, and hybrid cloud solutions. Collaborate with clients to understand business requirements and design customized cloud migration and disaster recovery solutions (public and private cloud). Act as a trusted solution architect to enterprise clients, guiding them through cloud adoption strategies and best practices. Prepare and present detailed solution documents including Design Documents, Scope of Work (SoW), architecture diagrams, and Bill of Materials (BoM) for cloud services and managed IT hardware. Analyze customer environments and define logical workflows for Office 365 deployments and migrations. Provide expert consultation on Office 365, Azure, Active Directory (AD), Azure AD, and related hybrid/on-premises integrations. Hands-on experience with migrating servers, databases, and storage solutions to Azure and Office 365 platforms. Support product teams by providing insights to launch new cloud services and value-added offerings. Basic knowledge of Linux OS to assess and address client requirements. Understand implications of cloud commercialization, licensing, and pricing models. Familiarity with AWS cloud services is a plus. Required Skills & Qualifications Minimum 2 to 5 years of experience in a pre-sales engineer or solution architect role, preferably focused on Microsoft cloud technologies. Strong hands-on knowledge of Office 365/Microsoft 365, Microsoft Teams, and EMS. Proficient in communicating complex technical solutions clearly to both technical and non-technical stakeholders. Experience with cloud migration projects involving Azure and Office 365 environments. Sound understanding of Active Directory Domain Services, Federation Services, and directory synchronization to Azure AD. Good command of spoken and written English with professional presentation skills. Bachelor s degree in IT, Computer Science, or related field preferred. Work with cutting-edge Microsoft cloud technologies and participate in digital transformation projects. Collaborate with a talented team of cloud professionals and product experts. Opportunity for growth and development in a fast-evolving technology landscape. Competitive salary and benefits package based on your experience. Apply today to advance your career as a Pre-Sales Engineer specializing in Microsoft cloud solutions in Ahmedabad! Qualification : Bachelors degree in IT, Computer Science, or related field preferred.

Job Title: Software Support Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 6 Job Type: Full-Time Job Overview: We are seeking enthusiastic and customer-focused Software Support Executives to join our team in Rajkot. This entry-level role offers an excellent opportunity to start your career in software technical support, client training, and product testing. If you are eager to learn, communicate effectively, and provide exceptional client support, we want to hear from you! Key Responsibilities: Provide software technical support and training to clients via calls and remote/online sessions. Assist in testing new software releases and offer constructive feedback for improvements. Build and maintain strong, long-lasting relationships with clients through excellent service. Perform software installation and conduct client training sessions. Participate in internal training programs as required. Respond promptly to support calls and provide effective solutions. Complete assigned tasks within the estimated time frame. Basic knowledge of SQL and Crystal Reports is a plus but not mandatory. Eligibility & Requirements: Freshers with a keen interest in software support and client management. Good communication skills and the ability to handle client interactions confidently. Basic understanding of software concepts and troubleshooting. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Familiarity with SQL queries and Crystal Reports will be an added advantage. Strong problem-solving and analytical skills. Patience and a customer-oriented mindset. Personal Attributes: Positive attitude, self-motivated, and proactive. Excellent interpersonal and teamwork skills. Ability to manage time effectively and work under pressure. Kickstart your career in software support with hands-on training and growth opportunities. Work in a collaborative and supportive environment based in Rajkot. Gain valuable experience interacting with clients and working on real-world software products. Apply today to join our team of Software Support Executives and build a rewarding career in software support!

Job Title: ERP Sales & Implementation Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 4 Job Type: Full-Time Job Overview: We are looking for motivated and dynamic ERP Sales & Implementation Executives to join our team in Rajkot. This entry-level role involves engaging with clients, demonstrating ERP solutions, managing software implementation, and building lasting client relationships. If you have excellent communication skills and a passion for sales and technology, this is a great opportunity to kickstart your career. Key Responsibilities: Understand client project requirements and deliver impactful ERP product demonstrations to end-users. Convert potential leads into strong business relationships by showcasing product value. Execute ERP implementation and provide hands-on training to clients. Deliver technical support and training remotely via calls or online sessions. Test new software releases and provide actionable feedback to improve product quality. Participate actively in internal and external training sessions. Handle assigned tasks within estimated timelines. Travel outside the city for client visits or company needs as required. Attend all relevant product fairs and exhibitions, representing the company even if not officially participating. Generate and submit daily work reports. Report daily progress and challenges to Support/Sales Manager or Team Leader. Adapt responsibilities based on evolving company requirements and individual performance. Eligibility & Requirements: Freshers with a keen interest in ERP sales, software implementation, and client engagement. Strong communication and interpersonal skills. Willingness to travel and attend product fairs as required. Ability to multitask and manage time efficiently. Preferred Skills & Attributes: Customer-centric attitude with a knack for building relationships. Eagerness to learn and grow in a fast-paced sales and technology environment. Self-motivated, proactive, and adaptable to changing responsibilities. Gain practical experience in ERP sales and implementation with client-facing responsibilities. Opportunity to build a rewarding career in a growing company based in Rajkot. Work with a supportive team focused on innovation and client success. Apply now to become a vital part of our ERP sales and implementation team!

Job Title: MERN Stack Developer Experience: 1-3 Years Positions: 5 10 Location: Rajkot, Gujarat Job Type: Full-Time Job Overview: We are looking for talented MERN Stack Developers with 1-3 years of experience to join our dynamic team in Rajkot. If you are passionate about building scalable web applications and have hands-on experience with MongoDB, Express.js, React.js, and Node.js, we want to hear from you! Roles & Responsibilities: Analyze project requirements and plan development tasks effectively. Develop clean, efficient, and maintainable code to bring projects to life. Review code output to ensure high quality and performance. Apply fundamental design principles for scalable and robust applications. Communicate clearly with team members and stakeholders to deliver project goals. Design and develop highly available APIs. Integrate third-party APIs seamlessly into applications. Collaborate with cross-functional teams for smooth project delivery. Requirements: Proven experience designing and building applications from scratch. Strong proficiency in Node.js frameworks (Express.js preferred). Expertise in React.js or Next.js for front-end development. Hands-on experience with databases such as MySQL, MongoDB, or PostgreSQL, along with ORMs like Prisma, Mongoose, Sequelize, Knex.js, or TypeORM. Solid understanding of HTML, CSS, JavaScript, Tailwind CSS, and Sass. Experience with state management tools like Redux or Context API. Familiarity with diverse platforms and operating systems. Experience using version control systems like Git or SVN. Ability to integrate and work with third-party APIs. Preferred Skills (Bonus): Experience with GraphQL and its ecosystem. Hands-on experience using TypeScript in real-world applications. Qualifications: BE/ME (Computer Science), B.Tech/M.Tech, BCA/MCA, BSc IT/MSc IT or equivalent. Benefits: 5-day workweek with flexible working hours. 12 paid leaves and 12 official holidays annually. Festival and birthday celebrations. Friendly and inclusive work culture. Opportunities for professional growth and learning. Join our vibrant team in Rajkot and work on exciting projects that challenge your skills and foster your growth. Enjoy a supportive environment that values your contributions and offers flexibility and celebrations to keep the spirit high! Qualification : BE/ME (Computer Science), B.Tech/M.Tech, BCA/MCA, BSc IT/MSc IT or equivalent.

Job Title: Front End Developer Location: Ahmedabad, India Education: Any Graduate About Media NV Media NV, established in 2014, is a multinational company headquartered in North America with offices in Ahmedabad and Chandigarh. At Media NV, we operate like a family passionate, driven, and dedicated to excellence. We leverage cutting-edge technology and creativity to help businesses fully integrate with the online world and scale their brand presence. We are expanding our team and seeking a skilled Front End Developer to join us in Ahmedabad. Key Responsibilities Lead front end development projects with 2+ years of leadership experience. Develop and maintain responsive user interfaces using JavaScript, SvelteJS, HTML, CSS, and jQuery. Work with micro-frontend architectures and ensure adherence to W3C standards. Utilize in-depth knowledge of XML, JSON, DOM, and HTTP protocols. Manage project tasks using tools like JIRA and collaborate effectively with cross-functional teams. Optimize front end performance and implement best practices for speed and usability. Use Git for version control and collaborate on code repositories. Optional: Work with back-end JavaScript technologies such as NodeJS, NestJS, and microservices. Apply strong problem-solving skills and data structures knowledge to diagnose and resolve issues. Write clean, well-documented, testable, and reusable code. Continuously research and learn new technologies, frameworks, and development approaches. Competitive salary with guaranteed increments. 5-day workweek (Monday to Friday) with no sandwich leave policy. Health insurance benefits. Regular team gatherings and outings. Supportive and learning-focused work environment. Generous leave policy. Excellent professional development and growth opportunities. Employee rewards and recognition programs. Join Media NV Ahmedabad as a Front End Developer and build innovative digital experiences while growing your career in a supportive environment. Apply now!

Job Title: Full Stack Developer Experience: 1-3 Years Positions Available: 5-10 Qualification: BE/ME (Computer Science), B.Tech/M.Tech, BCA/MCA, BSc.IT/MSc.IT Roles & Responsibilities: Analyze project requirements and contribute to planning and development. Write and review high-quality code to ensure functional, scalable, and efficient applications. Apply fundamental design principles to create scalable, high-performing systems. Collaborate effectively with teams and stakeholders to deliver project milestones. Ensure code quality through regular reviews and testing. Communicate effectively and clearly within the team and with clients. Skills & Requirements: Experience in designing and building applications from scratch. Expertise in designing and developing highly available APIs. Proficiency with Node.js frameworks (preferably Express). Solid experience with React/Next.js for building dynamic user interfaces. Familiarity with databases like MySQL, MongoDB, or Postgres and ORM tools (preferred: Prisma, Mongoose, Sequelize, Knex.js, or TypeORM). Basic knowledge of HTML, CSS, JavaScript, and frameworks like Tailwind and Sass. Experience with State Management solutions (e.g., Redux, Context API). Proficient in using Git or SVN for version control. Experience with third-party API integrations. Nice-to-Have Skills: Knowledge of GraphQL and related libraries. Hands-on experience with TypeScript in application development. Benefits: 5 Days of Work per Week Flexible Working Hours 12 Paid Leaves 12 Official Holidays Celebration of Festivals & Birthdays Friendly and Supportive Work Culture Qualification : BE/ME (Computer Science), B.Tech/M.Tech, BCA/MCA, BSc.IT/MSc.IT

Job Title: Sales Development Representative Location: Ahmedabad, India Job Type: Full Time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes to help transform their businesses and industries with advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help make the world a better place. About the Role: As a Sales Development Representative (SDR) at Rapidops, you'll be responsible for identifying, qualifying, and closing sales opportunities for our high-growth CRM product, Salesmate. This role offers the opportunity to develop and drive overall sales performance. You'll be engaged in both inbound and outbound sales efforts, helping businesses understand how Salesmate can enable growth through an efficient CRM platform. Key Responsibilities: Product Expertise: Learn and become an expert on Salesmate, our fastest-growing CRM product, and understand how it can help businesses grow and streamline their operations. Lead Generation & Sales Prospecting: Source new sales opportunities utilizing both inbound and outbound sales channels, including cold calls, emails, chat, and social media outreach. Lead Management: Record leads and prospect activities in the CRM, ensuring efficient lead management and progression through the sales pipeline. Sales Lifecycle Management: Research, qualify, and close opportunities, managing prospects through every stage of the sales cycle from initial contact to product demos and onboarding. Product Demos: Conduct high-quality product demonstrations, effectively communicating the value of Salesmate to potential clients. Collaboration: Work closely with the product engineering team to provide intelligence on client needs and complex sales scenarios, helping refine product offerings. Meet Sales Goals: Consistently meet or exceed activity goals and sales quotas, driving results for the company. Salesmate Ambassador: Represent Salesmate at conferences, events, and meetups, promoting the product and brand to a wider audience. Requirements: Experience: 1 to 3 years of experience in selling SaaS (Software as a Service) products. Experience in selling to global markets, particularly North American or European businesses. Sales Process Expertise: Experience managing the full sales cycle, from lead generation to product demos and onboarding new users. CRM Knowledge: Must be technically proficient and have a solid understanding of how CRMs function. Bonus points if you've used a CRM in previous roles. Communication Skills: Fluent in verbal and written communication in English. Work Shifts: Open to working in rotational shifts to align with North American and European sales teams. Self-motivation & Drive: Competitive, self-motivated, and results-oriented, with a strong desire to achieve and exceed targets. Curiosity & Creativity: A curious, creative, and proactive approach to addressing professional development and sales strategies. Team Collaboration: Demonstrated ability to work independently and as a productive team member. Fast-paced Environment: Work in a high-growth, high-reward environment where you can take initiative and make a significant impact. Career Growth: You'll have the opportunity to build and drive your sales career with a product that is helping businesses across the globe grow. International Exposure: Engage with global clients, particularly from North America and Europe, and broaden your international experience.

Job Title: SaaS Business Analyst Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build. About the Role: We are seeking a SaaS Business Analyst with strong eCommerce and CMS experience to help shape and enhance our AI-powered Digital Experience Platform (DXP), Experro. Experro is a software-as-a-service (SaaS) product used by eCommerce brands to deliver blazing-fast, personalized, and high-converting customer experiences. In this role, you will collaborate with product, engineering, and customer-facing teams to translate business goals into actionable requirements. You ll leverage your knowledge of eCommerce platforms (Shopify, BigCommerce, Magento) and CMS/Customer Data Platforms to drive product improvements, enhance user experiences, and influence the product roadmap with data-driven insights. Key Responsibilities: Requirements & Analysis: Gather and document business requirements, user stories, and acceptance criteria for new features, improvements, and product offerings on the Experro platform. Market & Customer Insight: Stay informed on industry trends, competitor offerings, and customer feedback. Translate findings into recommendations that enhance engagement, conversion rates, and user satisfaction. E-Commerce & CMS Expertise: Use your domain knowledge of eCommerce platforms (e.g., Magento, BigCommerce, Shopify) to shape product features and workflows that align with best practices for online stores, content management, and personalized experiences. Product Design Collaboration: Work closely with UX/UI designers to translate the written requirements into accurate feature designs. Cross-Functional Collaboration: Work closely with Leadership, Product, Engineering, and Customer Success teams to ensure alignment, validate features, and address user challenges. Data-Driven Decisions: Use analytics and reporting tools to identify opportunities for improvement, refine features, and continuously enhance the platform s performance and usability. Qualifications: Educational Background: Bachelor s degree in Business, Computer Science, or a related field. Experience: 3+ years of experience as a Business Analyst (or similar role) with hands-on experience in at least one eCommerce platform (e.g., Shopify, BigCommerce, Magento). Familiarity with CMS and Customer Data Platforms is a plus. Research Skills: Strong ability to research new innovations, concepts, competitors, customer needs, and market trends, and translate them into product feature and improvement ideas. Analytical & Technical Skills: Comfortable with APIs, integrations, and standard analytics tools. Ability to translate data into actionable insights. Communication & Collaboration: Clear and concise communicator who can bridge the gap between technical and non-technical teams. Adaptability: Thrive in a fast-paced environment, quickly adjusting to evolving priorities and changing market demands. Innovation: Be a part of a rapidly growing company at the forefront of digital product development and innovation. Impact: Work on products that transform industries and make a positive impact globally. Collaborative Culture: Join a passionate and dynamic team where ideas are valued and collaboration is key. Career Growth: Rapidops offers opportunities for personal and professional development in a fast-paced, high-reward environment. Qualification : Bachelors degree in Business, Computer Science, or a related field.

Job Title: Solution Engineer (Sales) Location: Ahmedabad, India Job Type: Full-time About the Role: As a Sales Solution Engineer for the Experro platform, you will be a key technical liaison between our Sales team and prospective customers. You ll leverage your in-depth product knowledge, industry expertise, and consultative approach to demonstrate how Experro s solutions can meet the unique business and technical requirements of enterprise clients. Partnering closely with Account Executives, you will lead product demonstrations, craft tailored solutions, guide prospects through proof-of-concept engagements, and play a central role in driving platform adoption and revenue growth. Key Responsibilities: Technical Pre-Sales Support: Collaborate with Sales Executives to understand customer needs, present tailored solutions, and deliver compelling product demonstrations that highlight the Experro platform s capabilities and value proposition. Solution Design & Architecture: Work closely with prospects to translate their business objectives and technical requirements into solution designs leveraging Experro s features, integrations, and APIs. Proof-of-Concept Management: Lead proof-of-concept and pilot projects by setting up environments, configuring integrations, and guiding customers through hands-on evaluation, ensuring a smooth and successful technical validation process. Technical Liaison: Communicate prospect feedback, technical challenges, and feature requests to Product Management, Engineering, and Support teams to influence product enhancements and address market needs. RFP/RFI Responses: Participate in the development and review of technical content for proposals, RFPs, and RFIs, ensuring accuracy, clarity, and compliance with customer requirements. Relationship Building: Establish trusted-advisor relationships with prospects technical teams and key decision-makers, positioning Experro as a strategic partner for their digital transformation initiatives. Knowledge Sharing & Enablement: Provide training, best practices, and technical guidance to internal Sales and Customer Success teams to ensure they are well-equipped to communicate Experro s value proposition effectively. Continuous Improvement: Stay current on industry trends, competitive products, and emerging technologies to maintain a strong technical presence and continually refine solution strategies. Qualifications: Education & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role within the software or SaaS industry. Technical Expertise: Strong understanding of web technologies, APIs, data integrations, and cloud computing. Familiarity with e-commerce, digital experience platforms, or related enterprise software solutions is highly desirable. Communication & Presentation Skills: Exceptional ability to simplify complex technical concepts for non-technical stakeholders. Strong written, verbal, and presentation skills, with a proven track record of delivering compelling product demonstrations. Problem-Solving & Analytical Thinking: Adept at identifying customer challenges, proposing solutions, and articulating technical capabilities in a consultative manner. Comfortable with diving deep into technical details to resolve customer queries. Team Player: Experience working closely with cross-functional teams Sales, Product Management, Engineering, Customer Success to deliver an outstanding end-to-end customer journey. Adaptability & Drive: Self-motivated, highly organized, and able to thrive in a fast-paced environment. Demonstrated ability to handle multiple opportunities simultaneously while meeting deadlines and achieving objectives. Career Growth: Join a fast-growing company with opportunities for personal and professional development. Impact: Work on cutting-edge SaaS solutions impacting global enterprise clients. Dynamic Environment: Collaborate with talented teams and work in a highly innovative, fast-paced environment. Global Exposure: Work with international clients and gain exposure to a variety of industries and challenges. If you're an experienced Solution Engineer with a passion for technology, consultative sales, and SaaS solutions, we d love to have you join our Rapidops team to make a meaningful impact! Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Title: Sr. WordPress Developer Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform. About the Role: Rapidops is looking for a talented Sr. WordPress Developer to create and manage WordPress sites. You will be responsible for both backend and frontend development, including the implementation of WordPress themes and plugins, as well as migrating and managing the site on the client s environment. Key Responsibilities: Client Interaction: Meet with clients to discuss website design and function, ensuring their vision and requirements are met. Feature Development: Design and implement new features and functionality for WordPress sites. Customization: Develop and customize WordPress themes and plugins based on the provided design. Troubleshooting: Address and resolve content issues that arise on the website. Server Management: Work with Production and Staging servers (AWS, Google Cloud, cPanel, etc.) to ensure smooth website operation. Version Control: Utilize Git, BitBucket, or GitLab repositories for code management and collaboration. Site Migration: Complete the site migration on the server, including database and source files, ensuring minimal downtime and optimal performance. Required Skills & Qualifications: Plugin Expertise: Expertise in WP Plugin Integration such as WooCommerce, WPML, Membership plugins, ACF, Event Manager, Gravity Forms, Contact Form, etc. Technical Skills: Strong experience working with core PHP, JavaScript, and WordPress Custom Theme Development. Custom Development: Expertise in WordPress Plugin Development, Theme Customizations, and WooCommerce & Payment Gateway Integrations. API Integrations: Solid experience in API integrations with various services and platforms. Database Technologies: Strong understanding of SQL and database technologies, with an emphasis on SQL optimization for WordPress. Web Technologies: Proficient knowledge of PHP, HTML, CSS, SaaS, JavaScript, and jQuery development skills. Responsive Design: Experience in developing responsive websites based on design files from PSD, Figma, or Sketch. WordPress Architecture: A solid understanding of WordPress architecture and the ability to perform database and code optimization for WordPress. Communication Skills: Strong written and verbal communication skills in English, with the ability to understand client requirements and communicate effectively. Project Management: Ability to handle and manage multiple projects simultaneously, ensuring all tasks are completed on time and with high quality. Innovation: Work with a fast-growing company that is passionate about delivering digital solutions to solve complex business problems. Growth Opportunities: Be part of a team that values learning and growth, with opportunities to advance your career in a dynamic and supportive environment. Impact: Your work will have a direct impact on the development of high-quality WordPress websites for clients globally. If you're an experienced Sr. WordPress Developer with a passion for creating robust, scalable, and high-performance WordPress solutions, we'd love to have you on our team!

Job Title: Content Editor Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about empowering individuals and businesses to thrive through our innovative digital products, software, and services. We collaborate with leading companies of all sizes and industries to help transform their operations and solve complex challenges, making a tangible difference in the world. Join us as we continue to expand and evolve! About the Role: We are seeking a talented and experienced Content Editor to join our dynamic team and contribute to the success of our SaaS-based products. In this role, you will be responsible for reviewing, editing, and refining content across a variety of platforms to ensure it aligns with our brand voice, engages our audience, and meets high-quality standards. Collaborating with content creators, writers, designers, and product teams, you will help produce content that is clear, concise, and compelling. Key Responsibilities: Content Review & Editing: Review and edit content for grammar, punctuation, spelling, style, clarity, and consistency. Brand Voice Alignment: Ensure all content aligns with the company's brand voice, tone, and editorial guidelines. Collaboration: Work closely with content creators, designers, and marketing teams to produce engaging content for websites, blogs, social media, emails, and marketing collateral. Accuracy & Fact-Checking: Proofread and fact-check content to ensure accuracy, credibility, and reliability. SEO Optimization: Optimize content for search engines to improve rankings and visibility, following SEO best practices. Content Strategy Development: Assist in the development of content strategies, editorial calendars, and ongoing content planning. Writer Support & Feedback: Provide constructive feedback and guidance to writers to enhance their skills and ensure high-quality content. Industry Awareness: Stay up-to-date on industry trends, best practices, and competitors' content strategies to inform our content creation process. Requirements: Education: Bachelor s degree in English, Journalism, Communications, Marketing, or a related field. Experience: At least 1+ year of experience in content editing OR 3+ years of experience as a senior content writer, ideally within a SaaS or technology-focused company. Attention to Detail: Exceptional attention to detail and organizational skills, with a strong focus on producing error-free content. Communication Skills: Excellent written and verbal communication skills, with the ability to adapt tone and style for various audiences and platforms. Technical Skills: Familiarity with content management systems (CMS) and digital publishing platforms. SEO Knowledge: A solid understanding of SEO principles and tools to help optimize content for higher search engine rankings. Team Player: Ability to collaborate effectively in a fast-paced environment with cross-functional teams. At Rapidops, you'll be part of a forward-thinking team, committed to delivering impactful, cutting-edge digital products that empower businesses worldwide. You'll have the opportunity to shape the voice and direction of our content across a wide variety of platforms, while working in a collaborative, fast-paced environment. Qualification : Bachelors degree in English, Journalism, Communications, Marketing, or a related field.

Job Description: SEO Content Writer We are looking for a creative and experienced SEO Content Writer to join our team. In this role, you will be responsible for writing SEO-friendly content that ranks well on search engines and provides valuable information for end-users. You will develop and execute an SEO content strategy that helps drive traffic, boost rankings, and generate leads. The ideal candidate will have a deep understanding of SEO strategies and how they can be applied to create high-quality, engaging content that resonates with both users and search engines. Key Responsibilities: SEO-Optimized Content Creation: Develop content for websites, blogs, articles, guest posts, media blogs, and more that follows SEO best practices. Write high-quality SEO-friendly copy that focuses on user-first content while meeting Google's algorithms and featured snippet standards. Write diverse content types, including press releases, infographics, PPC ads, case studies, whitepapers, and landing pages with optimized keywords. Focus on creating natural, informative, and user-focused content while ensuring keyword prominence, density, and readability. Write content for social media outreach, business classifieds, and document sharing, ensuring each piece is aligned with SEO goals. Content Strategy Development: Develop a unique and effective content strategy to meet the needs of the target audience. Regularly research SEO trends to ensure the content strategy is up-to-date and can effectively reach targeted audiences in specific regions or countries. Optimize existing content to improve performance, readability, and user engagement. Engagement & Traffic Generation: Create content that drives organic traffic by effectively targeting relevant keywords and solving the user s problems. Design content to maximize conversions, whether through informative blogs, compelling landing pages, or engaging case studies. Ensure that content is compelling enough to be featured in Google s featured snippets and other highlighted search results. Editing & Proofreading: Review and proofread your own content to ensure clarity, accuracy, and error-free copy before it is published. Optimize content for readability without sacrificing important SEO factors. Collaboration & Outreach: Collaborate with designers, developers, and marketing teams to integrate content into larger campaigns effectively. Contribute to content calendars, ensuring timely delivery of all written materials. Support link-building efforts through well-researched guest posts and social media outreach. SEO Research & Analysis: Perform thorough keyword research to identify the best opportunities to target relevant keywords and phrases. Use SEO tools like Google Analytics, SEMrush, Ahrefs, or others to analyze content performance and make data-driven improvements. Regularly track SEO metrics, content traffic, and engagement statistics to refine and optimize the strategy. Required Skills and Qualifications: Experience: Minimum 3 years of experience in SEO content writing, preferably with experience across a range of content types (blogs, articles, social media, whitepapers, etc.). Skills: Proficient in SEO best practices including keyword optimization, meta descriptions, title tags, and internal linking. Experience writing for SEO-focused content that enhances visibility and rankings on search engines. Familiar with Google s SEO guidelines, content marketing strategies, and search algorithms. Excellent command over grammar, spelling, and punctuation. Strong research skills and ability to create original content that meets the needs of diverse audiences. Familiar with SEO tools like Google Analytics, SEMrush, or Ahrefs to track performance. Knowledge of HTML basics for content formatting. Personal Traits: Detail-oriented and able to consistently create high-quality content. Self-driven and able to meet deadlines. A creative thinker who is adaptable to changing trends in SEO and content marketing. Strong communicator with the ability to collaborate with cross-functional teams. Desirable Skills: Experience writing content for SaaS, B2B, or B2C industries is a plus. Knowledge of video transcription, podcast content, and other multimedia content strategies is a plus. Understanding of conversion rate optimization (CRO) principles and how they tie into SEO efforts. What We Offer: Competitive salary and benefits. Opportunity to work with a talented team on dynamic projects. Access to continuous learning and professional development. Flexible work environment. If you are an SEO Content Writer with a passion for creating high-quality, user-focused content, we invite you to apply and help us increase organic traffic, improve search rankings, and deliver exceptional value to our audience.

Job Description We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase. To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance. React.js Developer Responsibilities: Meeting with the development team to discuss user interface ideas and applications. Reviewing application requirements and interface designs. Identifying web-based user interactions. Developing and implementing highly responsive user interface components using react concepts. Writing application interface codes using JavaScript following react.js workflows. Troubleshooting interface software and debugging application codes. Developing and implementing front-end architecture to support user interface concepts. Monitoring and improving front-end performance. Documenting application changes and developing updates. React.js Developer Requirements: Bachelor s degree in computer science, information technology, or a similar field. Previous experience working as a react.js developer. In-depth knowledge of JavaScript, CSS, HTML, and front-end languages. Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux. Experience with user interface design. Knowledge of performance testing frameworks including Mocha and Jest. Experience with browser-based debugging and performance testing software. Excellent troubleshooting skills. Good project management skills. Preferred Technical and Professional Expertise: 2+ Years overall experience Job Category: React.js Developer(3) Job Type: In House Job Location: Ahmedabad Qualification : Bachelors degree in computer science, information technology, or a similar field.

Job Description We are looking for an experienced HTML developer to oversee the design, coding, and implementation of website projects for our clients. In this role, you will be required to collaborate with Website Designers on the initial web design, write the code, ensure cross-platform compatibility, and provide user support. To be successful as an HTML developer, you should have a good eye for detail and excellent knowledge of front-end technologies. Ultimately a top-notch HTML developer should be proficient in web design, a master coder, and someone with the skills to provide user support. HTML Developer Responsibilities: Meeting with Web designers to discuss project design and layout. Coding the entire HTML site from end to end. Debugging code and front-end web applications. Ensuring cross-platform compatibility. Troubleshooting application errors. Conducting website performance and usability tests. Meeting publication deadlines. Providing user support. HTML Developer Requirements: Bachelor s degree in computer science, computer engineering, MIS, or similar. At least 3 years experience as an HTML Developer. In-depth knowledge of front-end coding languages including HTML, CSS, JavaScript, and XML. Ability to troubleshoot coding and application errors. Knowledge of web design and user application requirements. Ability to meet strict publication deadlines. Excellent communication and interpersonal skills. Strong attention to detail. Preferred Technical and Professional Expertise: 2+ Years overall experience Job Category: HTML Developer(3) Job Type: In House Job Location: Ahmedabad Qualification : Bachelors degree in computer science, computer engineering, MIS, or similar.

Job Title: Field Service Engineer About ABB: At ABB, we are dedicated to addressing global challenges. Our core values care, courage, curiosity, and collaboration are the driving forces behind our commitment to creating sustainable solutions. We focus on diversity, inclusion, and equal opportunities, empowering everyone to be a part of a transformative future. Write the next chapter of your ABB story. Reports to: Service Operations Manager Your Role and Responsibilities: As a Field Service Engineer, you will be responsible for executing service work with low to medium complexity according to work instructions, ABB standard processes, quality standards, and safety guidelines. You will be delivering quality customer service to ensure customer satisfaction and, in close collaboration with customers and other ABB teams, take actions to identify new Service business opportunities for ABB. This position is within ABB's Motion Business for the Service division, based in Ahmedabad, India. Work model: On-site #LI-onsite Key Responsibilities: Contribute to customer satisfaction by executing service work according to customer orders and expectations. Understand the sense of urgency and take proper care in handling your direct area of responsibility. Perform entry-level field service tasks, identify technical problems, and analyze issues through remote or on-site activities for service categories and products you are certified to perform. Prepare material lists for service activities and ensure that all materials, parts, and equipment are available and meet the appropriate quality standards for the service activities. Prepare documents and customer reports to be signed by the customer representative and utilize all relevant tools for documentation. Troubleshoot simple equipment failures and make recommendations to avoid repeat issues in the future. Proactively execute work with a first-time right approach to ensure the job is done on time and meets quality standards. Qualifications for the Role: Education: Degree in B-Tech/BE - Electrical or Electronics. Experience: Minimum 2 to 6 years of experience with Low/Medium Voltage Drives, VFD drives, and LCI. Experience with Installation & Commissioning of VFD Drives and Field Service. Travelling is mandatory for this role. Strong technical support skills for field service activities. Ability to work under pressure and handle critical customer-facing situations. More About Us: ABB Motion Services serves customers globally, offering innovative services to maximize performance, uptime, and energy efficiency throughout the lifecycle of electrical motion solutions. Electrical motion is applied in a variety of industries, cities, infrastructure, and transportation, playing a pivotal role in the energy revolution. At ABB Motion, we are committed to driving innovations through digitalization and making a meaningful difference for our customers and partners every day. Our people and culture are the foundation of our success, helping to keep the world turning while saving energy every day. Qualification : Degree in B-Tech/BE - Electrical or Electronics.

Job Title: Senior PHP Developer / Software Engineer Location: Ahmedabad, India Position Overview: We are seeking a full-time Senior PHP Developer / Software Engineer to join our development team in Canoga Park, CA. This role requires expertise in Object-Oriented Programming (OOP), a strong background with web technologies, and exceptional development skills. You will collaborate with other senior engineers to design scalable and robust SaaS transportation software. This role also involves working closely with business process owners to understand requirements and develop technical solutions. Key Responsibilities Model and implement multi-tiered applications with an extensive understanding of web and database programming, focusing on advanced web technologies and multi-tiered application architecture. Create and maintain high-quality architecture and design documents, including feature specifications, design specifications, flow diagrams, site maps, and process diagrams. Collaborate on software roadmap to guide the direction of the product. Interface with customers and internal teams to gather requirements and develop software solutions. Develop technical design requirements and provide estimates for development tasks. Ensure design requirements are carried out from concept to completion (develop, document, test, deploy, and debug). Review code from junior developers and act as a mentor to support their growth. Participate in various types of testing, including unit tests, stress tests, and performance tuning. Required Experience 7+ years of experience with the LAMP stack (Linux, Apache, MySQL, PHP). Proficiency in Object-Oriented PHP (PHP5/7 required). Experience with clustered MySQL nodes. Strong understanding of Object-Oriented Design Principles and MVC concepts. Ability to write scalable, clean, and efficient code with detailed documentation. Experience working with large relational databases supporting commercial websites behind a load balancer. Knowledge of modern JavaScript, JQuery, and AJAX. Advanced understanding of software engineering concepts, including design patterns, SDLC, OO principles, and UML modeling. Additional Expectations Experience working in a collaborative team environment using tools like JIRA. Experience designing and working on robust, multi-tiered, scalable architectures. Excellent debugging and troubleshooting skills. Experience with Linux/Unix OS and shell scripting. Ability to manage multiple priorities in a fast-paced and dynamic environment. Excellent verbal and written communication skills with the ability to explain technical topics in simple terms. Helpful to Have Experience with PHP frameworks such as CakePHP, Laravel, or Symfony. Experience consuming and creating web services (REST, SOAP/WSDL, JSON). Familiarity with package dependency tools like Composer.