Sales Data Integration Platforms Jobs in Bengaluru

Sales Engineer Location: Bangalore Department: Sales Role Summary Fracktal Works is seeking a dynamic and results-driven Sales Engineer to join our team in Bangalore. This role will focus on promoting and selling our cutting-edge 3D printing solutions across the Indian market. The ideal candidate will blend technical expertise with strong sales acumen to support pre-sales efforts, execute sales strategies, and drive revenue growth. This position requires a proactive approach to lead generation, customer engagement, and sales execution using modern sales tools and data-driven decision-making. Key Responsibilities Pre-Sales Activities Market Research: Identify potential customers and analyze their industries and challenges using data insights to tailor outreach and engagement. Product Demonstrations: Conduct engaging product demos that effectively showcase how Fracktal Works solutions meet customer needs and add value. Value Proposition Development: Craft personalized value propositions based on each customer s requirements and pain points. Lead Generation: Initiate contact with prospects via email, phone, and other channels to build a robust pipeline of qualified leads. Sales Execution Deal Negotiation: Lead pricing and terms negotiations to close sales successfully. Contract Management: Oversee the preparation and finalization of contracts with clients. Relationship Management: Cultivate long-term relationships with clients, acting as a trusted advisor throughout the customer journey. Sales Reporting: Maintain accurate sales records, generate regular reports, and analyze key performance metrics to identify improvement opportunities. Application Engineering 3D Model Design: Assist customers in designing and optimizing 3D models for printing. Technology Selection: Recommend suitable 3D printing technologies and materials for specific applications. Testing & Evaluation: Conduct print tests and assess results to ensure quality and functionality. Industry Awareness: Stay informed on the latest developments in 3D printing technologies, materials, and trends. Required Skills & Qualifications Bachelor s degree in Engineering, Business, Marketing, or a related field. 2+ years of experience in sales, preferably within the tech or software industry. Solid understanding of the Indian market landscape. Strong verbal and written communication skills. Ability to build trust and maintain strong, long-term customer relationships. Skilled in negotiation, persuasion, and closing deals. Proficient in CRM platforms and other modern sales tools. Comfortable with data analysis to guide sales strategies and decisions. At Fracktal Works, you ll be part of a growing company at the forefront of additive manufacturing in India. You ll have the opportunity to work with cutting-edge technologies, engage with forward-thinking clients, and contribute to innovations that shape the future of manufacturing. Qualification : Bachelors degree in Engineering, Business, Marketing, or a related field

Technical Project Manager Department: CoR Support Location: Bangalore About Acqueon: Acqueon is a leader in conversational engagement software, empowering customer-centric brands to proactively connect with consumers across voice, messaging, and email. Leveraging AI-driven technology, data platforms, and predictive models, we help over 200 global enterprises maximize every customer interaction improving sales, enhancing service, boosting collections, and fostering customer loyalty. At Acqueon, we re driven by a bold vision: to create friction-free, delightful, and referral-worthy customer experiences. Role Overview: We re seeking an experienced and dynamic Technical Project Manager to lead the successful deployment of Acqueon s solutions across enterprise clients. You will manage the full project lifecycle from discovery to go-live collaborating closely with cross-functional teams and ensuring timely, high-quality delivery of our customer engagement products. This role is remote-first but may occasionally require on-site visits to client locations. Key Responsibilities: Lead end-to-end management of Acqueon product implementation projects for enterprise clients. Guide and mentor a team of 2 4 implementation engineers through all project phases. Create, maintain, and monitor detailed project plans, identifying milestones, deliverables, dependencies, and timelines. Proactively identify, assess, and mitigate project risks and issues. Act as the primary liaison between the client, internal stakeholders, and technical teams. Drive internal and external communications, ensuring clarity and alignment at all project stages. Facilitate project status meetings, distribute meeting notes, and track action items. Build and maintain long-term client relationships, ensuring satisfaction post-deployment. Own the post-implementation relationship, advocating for the client and supporting ongoing success. Required Qualifications & Experience: 7+ years of experience managing complex technical projects, preferably in B2B SaaS or enterprise technology environments. Proven experience in client-facing roles, particularly in customer onboarding, implementation, or professional services. Ability to translate complex technical concepts into clear, actionable insights for stakeholders. Experience working with cross-functional, remote, and global teams including follow-the-sun support models. Familiarity with contact center technologies, CRM platforms, or communication APIs is a plus. Strong organizational and problem-solving skills, with a track record of on-time delivery. Excellent verbal and written communication skills; ability to communicate effectively with stakeholders at all levels. Hands-on experience with tools such as JIRA, Confluence, Trello, Asana, or MS Project. Preferred Experience: Experience working in growth-stage startups and scaling implementation/support functions. Background in managing Tier-1 support teams or technical escalations. Technical understanding of web-based applications, APIs, and enterprise software integration. Willingness to work in a 24/7 support model, including coordination with international clients and teams. Key Attributes for Success: Proactive and self-driven, with a get-it-done attitude. Able to multitask and prioritize in fast-paced environments. Passionate about customer success and delivering impactful outcomes. Adaptable leadership style and cultural awareness in working with global teams. Calm under pressure with a strong sense of ownership and accountability. If you're ready to make a significant impact in a high-growth, AI-driven environment and help shape the future of customer engagement, we d love to hear from you.

Position: Salesforce Developer (CPQ, Service Cloud, Billing) Location: Remote/Hybrid | Bengaluru, IND We're looking for a highly skilled Salesforce Developer with specialized expertise in Salesforce CPQ, Service Cloud, and Billing. If you have a strong background in developing and customizing Salesforce solutions that enhance sales, service, and billing processes, you'll be instrumental in designing and implementing complex, tailored solutions to meet our business needs. What You'll Do: CPQ Development: Customize and enhance Salesforce CPQ applications, including product configuration, pricing rules, quote templates, and approval processes. Service Cloud Development: Implement and customize Salesforce Service Cloud to optimize customer service operations, covering case management, service processes, and SLAs. Billing Implementation: Develop and integrate Salesforce Billing solutions, ensuring seamless end-to-end billing processes like invoicing, payment processing, and revenue recognition. System Integration: Integrate Salesforce CPQ, Service Cloud, and Billing with internal and third-party systems using REST/SOAP APIs, middleware, and custom integrations. Customization & Data Management: Design and implement custom objects, workflows, validation rules, and other Salesforce features. Ensure data integrity across all Salesforce clouds and connected systems, handling data migrations and quality controls. Quality Assurance: Conduct unit testing, integration testing, and debugging to ensure the stability and performance of Salesforce customizations and integrations. Documentation: Create and maintain comprehensive technical documentation, including system architecture and design specifications. Collaboration: Work closely with business analysts, project managers, and stakeholders to translate business requirements into effective technical solutions. Continuous Improvement: Stay current with Salesforce platform updates and best practices across CPQ, Service Cloud, and Billing. Recommend enhancements to existing systems. What You'll Bring: Experience: 5+ years as a Salesforce Developer, with specific, hands-on experience in CPQ, Service Cloud, and Billing. Salesforce Core: Proficiency in Apex, Visualforce, Lightning Components, and Salesforce development tools. Integration Savvy: Extensive experience integrating Salesforce with external systems using REST/SOAP APIs. Platform Knowledge: Familiarity with Salesforce data models and architecture, particularly within CPQ, Service Cloud, and Billing. Certifications: Salesforce Certified CPQ Specialist and/or Salesforce Service Cloud Consultant certifications are highly preferred. Problem-Solving: Strong problem-solving skills with a focus on delivering customer-centric solutions. Communication: Excellent communication skills, enabling effective collaboration with both technical and non-technical stakeholders. Multitasking: Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Education: Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Preferred Qualifications: Experience with Agile development methodologies. Familiarity with Salesforce Communities, Marketing Cloud, or other Salesforce products. Knowledge of JavaScript, HTML, CSS, and other web development technologies. Experience with CI/CD tools and version control systems like Git.

Position: AI Solutions Architect Location: Bangalore, India Shift: 2 PM to 11 PM IST (supporting EMEA/US business hours) About Workato Workato is a global leader in enterprise orchestration, leveraging AI-powered automation to streamline complex workflows across data, processes, and applications. Recognized by Business Insider, Forbes, Deloitte, and Quartz, Workato fosters an innovative, flexible, and trust-driven culture, empowering employees to own their work and grow alongside a vibrant team. Join a fast-growing tech company celebrated for innovation and remote work culture. Collaborate in a diverse, inclusive environment focused on continuous improvement. Impact the future of AI-driven business automation on a global scale. Your Responsibilities Architect and develop advanced agent-based AI solutions exhibiting autonomous, adaptive, and proactive behaviors. Design techniques for large language models (LLMs) to author complex AI behaviors reliably. Provide technical expertise, advising clients and internal teams on AI workflows and integration. Tailor and deploy AI-powered IT workflows that are scalable, fault-tolerant, and aligned with enterprise best practices. Collaborate across teams to integrate AI automation into existing IT infrastructures. Deliver custom product demos and support sales and product teams. Contribute to internal knowledge bases and continuously improve processes. Support product ideation through to implementation stages, working closely with product managers. What You ll Need BTech/BE or higher in Computer Science, AI, ML, or related field. 12+ years of relevant experience in AI solution design, development, and deployment. Proven expertise in AI engineering focused on agent-based systems. Strong background in integration projects with hands-on experience in middleware, APIs (REST/SOAP), SOA, ESB, BPM, and databases (RDBMS/NoSQL). Coding experience (2-3 years) in Java, Python, or Ruby. Experience with integration platforms (TIBCO, Dell Boomi, MuleSoft) and cloud technologies (iPaaS, SaaS) is a plus. Familiarity with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, or Marketo is advantageous. Knowledge of microservices, event-driven architecture, process automation (BPM/RPA) is a plus. Personal Attributes Collaborative mindset and ability to thrive in a dynamic startup environment. Strong analytical and critical thinking skills with entrepreneurial initiative. Effective time management and prioritization, even under pressure. Excellent communication skills to convey complex ideas clearly to non-technical audiences. Proactive problem solver and fast learner who can conduct deep research independently. Qualification : BTech/BE or higher in Computer Science, AI, ML, or related field.

Position: Senior Technical Architect Location: Bangalore, India Shift: Flexible, with some support for US/EMEA business hours (up to 11 PM IST) About Workato Workato is a global leader in enterprise orchestration, empowering over 400,000 customers to streamline operations by integrating data, processes, apps, and user experiences via its AI-powered platform. Backed by accolades from Forbes, Quartz, and Deloitte, Workato blends cutting-edge innovation with a culture of autonomy, trust, and collaboration. The Opportunity As a Senior Technical Architect on the Accelerators Team, you ll drive the design and development of packaged integration solutions, frameworks, and reusable assets that solve real-world customer problems. This role blends deep hands-on technical work with strategic planning, cross-functional collaboration, and customer-facing engagements. Key Responsibilities Accelerator & Product Ownership Lead the full lifecycle of accelerators: planning, architecture, development, testing, and continuous iteration. Work closely with stakeholders to prioritize business and technical requirements. Translate abstract challenges into scalable solutions using Workato s iPaaS capabilities. Technical Design & Execution Architect complex integrations and reusable frameworks. Build and test new accelerator features rapidly and reliably. Guide exception handling, CI/CD processes, and connector development. Cross-Team Collaboration Support internal teams (Sales, Product, Services) through custom demos, documentation, and enablement. Contribute to technical marketing through whitepapers, webinars, and blog posts. Participate in Agile sprints and run scrum meetings when required. Customer Engagement & Enablement Collaborate directly with customers to gather insights and tailor technical solutions. Ensure solutions meet enterprise security, governance, and compliance needs (e.g., SOX). Provide up to 20% of support bandwidth during US/EMEA hours. What You Bring Technical Skills 12+ years in design, development, or architecture roles. 8+ years in integration platforms (MuleSoft, Dell Boomi, TIBCO, Oracle SOA, etc.). Deep understanding of API, microservices, and event-driven architectures. Hands-on experience with iPaaS (Workato preferred), SaaS (e.g., Salesforce, NetSuite), and cloud platforms (AWS/GCP/Azure). Working knowledge of REST, SOAP, JSON, XML, and EDI. Comfortable coding in Java, Python, or Ruby. Experience with CI/CD and connector SDKs a plus. Soft Skills & Mindset Strategic thinker with strong analytical and problem-solving ability. Excellent verbal and written communication, capable of engaging both technical and non-technical audiences. Agile practitioner with stakeholder-facing experience. Self-starter with curiosity, adaptability, and a bias for action.

Position: Senior Software Quality Engineering Functional Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) is a leader in Connected Operations , helping industries such as logistics, field services, construction, and manufacturing digitally transform their physical operations. Samsara s solutions use IoT data to improve safety, efficiency, and sustainability across global infrastructure that powers more than 40% of global GDP. Role Overview Samsara is hiring a Senior Software Quality Engineer Functional to join its Quality Engineering team in Bengaluru. In this hands-on and collaborative role, you will be responsible for functional and automation testing across Samsara s Salesforce platform, with a primary focus on CPQ and Sales Cloud modules. You ll work closely with cross-functional teams to ensure robust test coverage and help build a high-quality, reliable GTM systems ecosystem. This is a hybrid position, requiring 3 days in office and 2 days remote each week. Key Responsibilities Quality Strategy & Execution Develop and maintain comprehensive test plans, test cases, and test scripts for Salesforce CPQ and Sales Cloud applications. Execute functional, regression, integration, and performance tests across critical GTM workflows. Automate repetitive testing scenarios using tools like Selenium, JUnit, or similar. Collaboration & Defect Management Work cross-functionally with Product, Engineering, and Operations to ensure features meet quality and performance standards. Identify, log, track, and validate bug fixes using tools such as JIRA and TestRail. Participate actively in Agile ceremonies and collaborate closely with globally distributed teams. Continuous Improvement Analyze requirements and propose test coverage enhancements early in the SDLC. Mentor junior QA engineers, sharing best practices and championing quality culture. Contribute to performance testing and CI/CD improvements using tools like Jenkins or Bitrise. Minimum Qualifications Bachelor s degree in Computer Science, IT, or related discipline. 7+ years of overall QA experience with 2+ years focused on Salesforce CPQ and Sales Cloud. Solid understanding of Salesforce architecture, metadata, and data models. Proficiency in manual and automated testing, defect tracking, and test management tools. Strong attention to detail and ability to thrive in a fast-paced environment. Preferred Qualifications Salesforce certifications such as CPQ Specialist, Advanced Administrator, or Sales Cloud Consultant. Experience with performance testing tools and Agile development practices. Familiarity with CI/CD pipelines and DevOps processes. Excellent communication and collaboration skills with a mentorship mindset. Qualification : Bachelors degree in Computer Science, IT, or related discipline

Position: Business Technology Data Engineer Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) is a leader in the Connected Operations Cloud, enabling businesses across industries like transportation, logistics, manufacturing, and field services to harness IoT data for safety, efficiency, and sustainability improvements. Samsara helps organizations digitize physical operations at scale, improving outcomes that impact global infrastructure. Role Overview Samsara is seeking a Business Technology Data Engineer to join its Data & Analytics team within the Business Technology division. In this role, you will design, build, and optimize end-to-end data pipelines and infrastructure for various business-critical systems across CRM, marketing, support, and product platforms. You'll collaborate with teams across the company to build reliable and scalable data solutions that power reporting, automation, and analytics. This hybrid role requires working 3 days per week from the Bengaluru office and 2 days remotely, with working hours aligned to India Standard Time (IST). Key Responsibilities Data Engineering & Platform Development Design and maintain ETL/ELT pipelines that integrate and transform data across business systems. Build scalable data infrastructure to support advanced analytics and real-time reporting needs. Write Python and SQL scripts for data ingestion, transformation, and validation. Data Integration & Enablement Work with diverse data sources: CRM, product telemetry, marketing automation, support ticketing, and order flow systems. Develop and support data lake and data warehouse solutions using Snowflake, Redshift, Databricks, or BigQuery. Ensure interoperability between applications and data layers. Performance & Quality Monitor and optimize pipeline performance, implement observability and alerting. Improve data quality, lineage, and governance across systems. Partner with internal stakeholders (e.g., Sales Ops, Marketing Ops, Analytics) to deliver reliable data products. Minimum Qualifications Bachelor s degree in Computer Science, Data Engineering, or related field. 5+ years of professional experience in data engineering. 3+ years experience building and maintaining end-to-end pipelines in a modern data stack. Strong in SQL and Python. Hands-on experience with: ETL tools: Fivetran, dbt Cloud: AWS (preferred), GCP, or Azure Databases: MySQL, PostgreSQL, Oracle, or similar Data Warehouses: Snowflake, Redshift, BigQuery, Databricks Preferred Qualifications Familiarity with API-based ingestion, serverless architecture (Lambda, API Gateway, SQS, etc.). Experience with monitoring tools (DataDog, CloudWatch, Splunk). Comfortable engaging stakeholders to translate business needs into data solutions. Proficiency in Docker, Kubernetes, or AWS Fargate is a plus. Qualification : Bachelors degree in Computer Science, Data Engineering, or related field

Job Title: AI/ML Architect Location: Bangalore, India Experience: 15 17 Years Employment Type: Full-Time Overview: We are seeking an experienced AI/ML Architect with 15 17 years of overall experience, including 2 3 years in project management. This strategic role requires deep expertise in AI/ML technologies, enterprise AI architecture, and hands-on delivery of cutting-edge solutions such as autonomous AI agents and generative AI platforms. The architect will lead the design, proposal, and execution of AI-driven solutions across diverse client engagements. Key Responsibilities: Solution Architecture & Design: Design and evolve robust AI/ML architectures incorporating autonomous agents, scalable business intelligence, and generative AI. Collaborate with cross-functional teams (data scientists, ML engineers, UX designers, and business strategists) to convert business needs into technical designs. Evaluate emerging technologies, frameworks, and trends to guide architectural roadmaps and innovation strategies. RFP Response & Proposal Development: Lead the technical response for RFPs, creating solution frameworks that align with client objectives and industry standards. Draft detailed technical proposals, use cases, and presentations to demonstrate the business value and ROI of AI solutions. Partner with sales and business teams to align proposals with market needs and positioning. Project Delivery & Technical Leadership: Oversee full AI/ML solution lifecycles from architecture design to deployment and monitoring ensuring compliance, quality, and performance. Provide hands-on guidance and mentorship to technical teams, promoting best practices in data science, ML model development, and deployment pipelines. Manage project schedules, resource planning, and risk mitigation for successful delivery outcomes. Stakeholder & Cross-Functional Collaboration: Act as the primary technical liaison across teams, ensuring stakeholder alignment on vision, progress, and technical challenges. Conduct technical workshops, reviews, and solution demos to showcase innovation and architectural decisions. Innovation & Continuous Improvement: Monitor industry trends, publications, and competitor offerings to integrate innovative features into AI/ML initiatives. Continuously refine and optimize existing platforms, ensuring scalability, performance, and user-centricity. Required Skills & Qualifications: 15 17 years of overall experience with 2 3 years in a leadership/project management role. Strong track record in AI/ML architecture, especially with autonomous agent systems, enterprise AI, and generative AI technologies. Proficient in modern AI/ML frameworks (TensorFlow, PyTorch, etc.), data pipelines, and cloud platforms (AWS, Azure, GCP). Experience designing and implementing end-to-end AI solutions in complex, data-driven environments. Demonstrated success in crafting technical proposals and responding to RFPs. In-depth knowledge of NLP, deep learning, traditional ML, and AI product integration. Effective project and stakeholder management skills; able to balance priorities across multiple projects. Excellent communication and presentation skills, with the ability to articulate AI value to technical and non-technical stakeholders.

SQL Developer Team Lead (8 12 Years) | Bangalore (Work from Office) Location: Bangalore (Onsite) Experience: 8 to 12 Years Employment Type: Full-time About the Role We are looking for a SQL Developer Team Lead to join our fast-growing engineering team in Bangalore. In this leadership position, you will be responsible for managing a team of SQL developers, designing scalable data architectures, and optimizing high-performance queries and stored procedures. This is an exciting opportunity to work on large-scale enterprise applications that power the real estate and construction industry through our flagship platform, In4Suite . Key Responsibilities Lead, mentor, and manage a team of SQL developers, driving technical excellence and collaboration. Develop and optimize complex T-SQL stored procedures, triggers, functions, and SSIS packages. Design reusable and scalable database schemas for multi-tenant architecture across customers. Perform performance tuning and query optimization for large datasets. Maintain and evolve the data dictionary and metadata documentation. Work on Microsoft SQL Server 2012 and above for server-side database development. Ensure adherence to coding standards and best practices for SQL development. Conduct regular code reviews, QA checks, and validation of data exports and reports. Collaborate with cross-functional teams in a Scrum/Agile environment. Troubleshoot and resolve complex SQL/database-related issues independently. Required Skills Strong hands-on experience with Microsoft SQL Server (2012 and above). Expert-level knowledge in T-SQL programming and SSIS (SQL Server Integration Services). Proven track record in data modeling, schema design, and multi-tenant architecture. Skilled in query optimization, performance tuning, and analyzing execution plans. Solid understanding of database best practices, indexing strategies, and stored procedure optimization. Experience managing a high-performing development team in a product-based environment. Preferred Skills Familiarity with .NET code and jQuery is a plus. Experience with SSRS (SQL Server Reporting Services) for report generation. Exposure to Database Administration (DBA) tasks such as backups, indexing, and monitoring. Working knowledge of Agile project tracking tools and collaboration platforms. Educational Qualifications Bachelor s or Master s Degree in Computer Science, Information Technology, or a related field. 8 to 12 years of relevant industry experience in SQL development and database leadership roles. Soft Skills & Team Culture Fit Strong leadership qualities with a team-first mindset. Excellent written and verbal communication skills. Highly analytical with a proactive problem-solving attitude. Eager to mentor and support junior team members. Committed to continuous learning and knowledge-sharing. Benefits of Working with In4Velocity Flexible working hours Continuous learning & professional development opportunities Medical and insurance coverage Work with a fast-growing enterprise software company Collaborative and inclusive team culture About In4Velocity Founded in 2004, In4Velocity is a market leader in providing technology solutions for the real estate, construction, and infrastructure sectors. Our flagship product, In4Suite , is an end-to-end ERP platform that helps real estate developers streamline operations and make data-driven decisions through a single, unified system. Trusted by clients globally, In4Suite eliminates the need for multiple disjointed tools by combining project management, sales, finance, procurement, and CRM into one powerful ecosystem. With unmatched support, intuitive design, and deep business intelligence capabilities, In4Suite is the platform of choice for digitally transforming real estate businesses. Apply now and become part of a pioneering technology company redefining real estate management. Qualification : Bachelors or Masters Degree in Computer Science, Information Technology, or a related field.

Senior Solution Architect Location: Bengaluru Team: Global Strategic Services Architecture EMEA Type: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader helping industrial companies solve complex problems using AI and data. Our key platforms Cognite Atlas AI, a next-gen industrial agent workbench, and Cognite Data Fusion (CDF) enable businesses to make faster, smarter, and more sustainable decisions. We ve been recognized as a 2022 Technology Innovation Leader for Digital Industrial Platforms and the 2024 Microsoft Energy & Resources Partner of the Year. With a mission to accelerate digital transformation across energy, oil & gas, manufacturing, and heavy industries, we re building a more connected and intelligent industrial future. Our Values Impact: We are result-oriented, focusing on real-world outcomes. Ownership: We take responsibility, work inclusively, and rise to challenges together. Relentless: We push boundaries, solve hard problems, and learn from every setback. About the Role As a Senior Solution Architect in the Global Customer Success (GCS) team, you ll play a key role in designing cutting-edge digital solutions for some of the world s largest industrial companies. Working within the EMEA Delivery organization, you ll collaborate with customers in the MENA and SEA regions to drive business outcomes and successful technology adoption. This is a customer-facing role where your technical leadership will directly influence the success of digital transformation projects helping clients improve productivity, reduce costs, and meet sustainability goals. What You ll Do Lead end-to-end architecture design for large-scale industrial data solutions. Deliver strategic and technical guidance to internal and external stakeholders. Define scalable enterprise architecture, including integrations, data pipelines, and models. Communicate complex ideas clearly using architecture modeling tools and documentation. Ensure operational stability of solutions with clear support models. Own technical relationship building and act as a trusted advisor to clients and partners. Translate customer feedback into product development inputs. Lead training sessions and collaborate with Sales, Product, and Engineering teams. Independently build integration flows using Cognite SDKs, SQL, Python/Java, and REST APIs. What You ll Bring 8+ years in software development, systems architecture, cloud computing, or IT consulting. Proven customer-facing experience, with the ability to bridge technical and business conversations. Solid hands-on experience in Python, with strong software engineering practices. Strong grasp of data modeling, DevOps principles, and cloud infrastructure. Expertise in AI, cloud, and data integration tools. Excellent communication skills, especially in engaging with executive stakeholders. Experience in Oil & Gas or other industrial sectors is a plus. Be part of a global team spanning 70+ nationalities with strong DEI focus. Work from our modern Bengaluru office (Rathi Legacy, Hoodi) with a hybrid work setup. Thrive in a flat, transparent organization with minimal bureaucracy. Collaborate with industry leaders on ambitious digital projects across the globe. Build innovative solutions that enable better decision-making, operational efficiency, and environmental impact. Enjoy a fun, respectful, and highly engaged culture where your work truly matters. Make Your Impact Cognite is not just another tech company we re building a movement that enables safer, more efficient, and more sustainable industrial operations. If you're excited to work on meaningful challenges with cutting-edge AI and data platforms, we encourage you to apply today. We welcome and value candidates from all backgrounds, experiences, and identities.

Lead Sales Data Operations Location: Bangalore, India (On-site) About Rubrik Rubrik is the fastest-growing enterprise startup in Silicon Valley, revolutionizing cloud data management. Following our IPO in April 2024, we reached $1B ARR with 38% YoY growth as of Q3 2025. Leveraging AI and cutting-edge technology, we solve complex challenges to drive innovation and efficiency across sales and beyond. About the Role Rubrik is seeking a proactive and detail-oriented Sales Data Operations Lead to oversee and elevate data management practices within our Bangalore office. This leadership role will involve managing a team of Data Operations Analysts, driving data governance initiatives, and exploring AI-powered solutions to enhance data quality and operational efficiency. If you thrive in a fast-paced environment and are passionate about maintaining clean, accurate sales data, this role offers a unique opportunity to impact the future of data-driven sales operations. Key Responsibilities Leadership & Team Management Lead, mentor, and support a team of 2-3 Data Operations Analysts. Foster a high-performing, collaborative team environment. Delegate tasks effectively and provide performance feedback to meet goals. Data Quality & Maintenance Oversee CRM data entry and ensure accuracy and timeliness of account records. Utilize enrichment tools like D&B Hoovers and ZoomInfo for data validation. Regularly clean duplicate records, merge accounts, and update outdated information. Manage data change request queues while adhering to SLAs. Conduct audits to detect and resolve data inconsistencies. Cross-Functional Collaboration Work closely with Marketing, Customer Support, and IT teams to align on data governance policies. Lead monthly Data Operations status meetings with key stakeholders. Actively gather and incorporate feedback to improve data processes. Data Governance & Continuous Improvement Analyze root causes of data quality issues and implement corrective measures. Innovate and implement solutions for improved data management. Reporting & Documentation Maintain records of data maintenance activities and audit results. Prepare regular reports on data quality and operational metrics for senior leadership. Document processes clearly to support audits and team training. Required Qualifications 5+ years experience with Salesforce Sales Cloud and sales data operations. Minimum 3 years managing small teams (2-5 analysts). Strong expertise in data governance and quality tools such as ZoomInfo and D&B Hoovers. Detail-oriented with exceptional organizational and time management skills. Experience with CRMFusion DemandTools is a plus. Excellent collaboration, analytical, and problem-solving skills. Strong written and verbal communication skills in English. Proactive, innovative approach to process improvement. Bachelor s degree or equivalent experience. Reporting This role reports to the Director of Sales Process & Systems based at Rubrik s US headquarters. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Through Zero Trust Data Security , we enable organizations to build resilience against cyberattacks, insider threats, and operational disruptions. Powered by machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery in any scenario.

Pipeline and GTM Senior Data Analyst Location: Bangalore, India About the Role Rubrik s Pipeline & GTM Strategy and Analytics team seeks a Senior Pipeline and GTM Data Analyst to ensure high-quality data for pipeline development, measurement, and operational efficiency. Reporting to the Senior Manager of Pipeline & GTM Strategy and Analytics, you will play a key role in pipeline analytics, dashboard creation, and providing operational support for the Sales Development Representative (SDR) team. Your analytical expertise will empower data-driven decisions to accelerate growth. Key Responsibilities SDR Operations Support: Support territory and quota planning to grow the Inside Sales organization and drive revenue. Analyze strategic funnel metrics and measure sales performance. Administer and optimize sales tools like Salesforce (SFDC), Outreach, ZoomInfo, LinkedIn Sales Navigator, and more. Enhance lead routing and customer-facing messaging processes. Collaborate with Sales, Marketing, and IT teams to improve lead qualification and pipeline growth. Use data-driven insights to improve Inside Sales functions, incorporating input from cross-functional teams such as Marketing and Finance. Analytics & Reporting: Build, prepare, and analyze reports to support pipeline analytics and special projects that drive pipeline growth (PG) attainment. Create and maintain real-time dashboards for actionable insights. Validate and ensure data quality for SDR and pipeline dashboards. Continuous Improvement & Innovation: Enhance data management processes for improved efficiency and accuracy. Stay current with industry best practices in data analytics and management. Implement new tools and techniques for better data preparation and validation. Cross-Functional Collaboration: Facilitate smooth communication between SDR Operations and Analytics teams. Provide accurate, timely data to all relevant teams for informed decision-making. Participate in team meetings, offering data-driven recommendations. Required Skills and Experience 5+ years in Sales Operations, Strategy, or a related analytical role. Bachelor s degree or equivalent practical experience. Strong communication skills (written and oral). Self-starter with the ability to work independently and collaborate across all business levels. Salesforce (SFDC) administration experience. Advanced proficiency in Microsoft Excel or Google Sheets, including complex modeling and robust analysis. Experience with Microsoft Office suite (Word, Excel, PowerPoint, Outlook). Skilled in data visualization tools such as Tableau, PowerBI, or similar. Comfortable managing and analyzing large datasets. Preferred: Experience with SQL and/or Python for data querying and automation. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations build resilience against cyberattacks, insider threats, and operational disruptions. Our AI-powered Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications, ensuring integrity, availability, and rapid business recovery.

IT Program Manager Procurement Location: Bangalore, India (Night Shift: 9 PM 6 AM IST) About the Team Rubrik s Information Technology team drives business efficiency and scalability through a fully SaaS-based ecosystem. Supporting a fast-growing, cloud-first organization, the team is focused on delivering 100% uptime, secure operations, and seamless integration of critical systems like Salesforce, NetSuite, Workday, Snowflake, and more. About the Role As an IT Procurement Lead, you'll play a key role in Rubrik s vendor and procurement operations. You ll manage purchase orders, vendor relationships, contracts, forecasts, and collaborate across teams including Engineering, Sales, and Finance. Your ability to resolve procurement issues, maintain accuracy, and manage vendor communications will be essential in ensuring operational efficiency. Key Responsibilities Create and manage purchase orders and supplier forecasts. Draft and update contracts based on PO requirements for hardware/software. Generate and communicate POs and contracts to vendors and internal stakeholders. Validate pricing, quantities, and resolve blocked invoice or open order issues. Maintain vendor relationships, reconcile issues, and provide regular forecasts. Assist with budgeting, accruals, and monthly expense reporting. Use procurement tools like Coupa and financial platforms like NetSuite. Review and analyze procurement reports to ensure alignment with business needs. Experience You ll Need 5+ years of experience in procurement or related operations. Strong networking and stakeholder engagement skills. Excellent communication, grammar, and attention to detail. Proficiency in Coupa, NetSuite, Excel, PowerPoint, Google Sheets/Slides. Ability to handle night shift work hours (9 PM 6 AM IST). Join Us in Securing the World's Data Rubrik (NYSE: RBRK) delivers Zero Trust Data Security , protecting organizations from cyber threats, disruptions, and ensuring business continuity. Our AI-powered platform secures data across cloud, enterprise, and SaaS environments to uphold integrity, availability, and recoverability.

Support Engineer II Salesforce Location: Bangalore, India Team: Enterprise Applications About the Team Rubrik s Enterprise Applications team supports critical business processes across the organization by managing key SaaS platforms such as Salesforce, NetSuite, Workday, Coupa, Snowflake, and others. Their goal is to enhance scalability, system efficiency, and user experience while enabling business growth. Role Overview As Support Engineer II Salesforce, you ll be the key escalation point and hands-on technical expert supporting Salesforce functions across Sales, Marketing, Channel, and Admin modules. You ll resolve complex issues, guide enhancements, and ensure Salesforce aligns with organizational goals and compliance standards. Key Responsibilities Salesforce Support & Issue Resolution Act as the primary escalation point for Salesforce issues in Sales, Marketing, Channel, and Admin. Diagnose and troubleshoot complex problems (data issues, access, automations, integrations). Collaborate with developers, integrators, and DevOps to resolve cross-functional issues. Enhancements & Change Management Manage minor enhancements, change requests, and bug fixes. Coordinate deployment with admins, release managers, and business teams. Create documentation and training materials for end users. Governance, Compliance, & Performance Enforce data governance, access control, and security standards. Support SOX, GDPR, and other compliance through audits and documentation. Monitor and improve Salesforce system performance and scalability. What You ll Need Required Experience 5 7 years of Salesforce experience. Strong understanding of Sales Cloud, Marketing Cloud (or Pardot), Partner Portals, Admin Tools. Salesforce Administrator certification required. Proven ability to troubleshoot complex issues (Apex, Flows, Workflows, Reports, Validation Rules). Preferred Skills Experience with Service Cloud and Case Management. Familiarity with integration tools like MuleSoft, Zapier, and marketing automation platforms. Additional Salesforce certifications (e.g., Marketing Cloud Email Specialist) are a plus. Core Competencies Strong strategic thinking and solution alignment with business goals. High attention to detail, quality focus, and ownership mindset. Strong communication and stakeholder engagement skills. Ability to manage multiple priorities in fast-paced, cross-functional environments. Customer-centric, problem-solving approach. Rubrik is a leader in Zero Trust Data Security , helping enterprises protect, monitor, and recover their critical data from cyberattacks and disruptions. You ll be part of a forward-thinking team working with cutting-edge tech in a collaborative and impactful environment.

Engineering Manager Active Directory Location: Bangalore, India About the Team The Active Directory team is part of Rubrik s Enterprise Data Protection (EDP) organization. They develop data protection solutions specifically for Active Directory, including backup, restore, and integration of AD as an Identity Provider within Rubrik s security platform. About the Role Rubrik is seeking an experienced Engineering Manager to lead the Active Directory development team. This role focuses on guiding the design and delivery of AD data protection solutions, scaling the team, and driving innovation. The ideal candidate combines strong software development expertise especially with Active Directory and identity technologies with proven leadership skills. What You ll Do Team Leadership: Mentor and lead developers and engineers, foster innovation, collaboration, and technical excellence. Development Lifecycle: Manage sprint planning, code reviews, and adherence to standards; prioritize workload and resource allocation. Software Development: Oversee design, development, and testing of Active Directory data protection solutions and integrations with Rubrik s security platform. Customer & Growth Management: Engage with customers to support adoption and scale the team accordingly. Strategic Planning: Collaborate on roadmap definition with product managers and architects aligned to business goals. Operational Excellence: Provide technical leadership on escalations, maintain system health, and minimize regressions. Documentation & Collaboration: Develop thorough documentation and work closely with engineering, security, infrastructure teams, and stakeholders. Communication: Effectively communicate project status, risks, and technical details to diverse audiences, including senior leadership. Experience & Qualifications Education & Experience: Bachelor s or Master s degree in Computer Science, Software Engineering, IT, or related field. 8-10 years in software development and IT, with at least 2-3 years in technical leadership or engineering management roles. Technical Expertise: Strong skills in distributed systems and data storage. Solid knowledge of Windows Server OS and Active Directory (AD/Entra-ID) concepts. Experience with Microsoft Windows ecosystem preferred. Understanding of Identity and Access Management (IAM) concepts; familiarity with IAM services like Okta or AWS IAM is a plus. Knowledge of identity security (users, groups, roles, NHI) is advantageous. Leadership & Management: Proven ability to lead, mentor, and develop software engineering teams. Strong grasp of software development methodologies and project management. Experience collaborating with customers, sales, and support teams. Excellent organizational, communication, interpersonal, and presentation skills. Rubrik is on a mission to secure the world s data with Zero Trust Data Security . We empower organizations to defend against cyber threats and ensure data resilience through innovative cloud and SaaS security technologies. Qualification : Bachelors or Masters degree in Computer Science, Software Engineering, IT, or related field.

Job Title: Lead Salesforce Engineer Location: Bangalore, India Job Type: Full-Time (Hybrid Work Model) Experience Level: 8+ Years About Eightfold: Eightfold AI is revolutionizing the way we think about skills, careers, and talent management. With over $410 million in funding and a valuation of over $2B, we are leading the industry with our AI-powered Talent Intelligence Platform. Our mission is to transform how organizations hire, develop, and retain talent, ultimately helping individuals transform their careers. Join a dynamic team of innovators and make a tangible impact on employment worldwide. Led by experts with backgrounds from Google, Facebook, and IIT, we re on a mission to redefine how talent is connected with opportunity. What You Will Do: As a Lead Salesforce Engineer, you will lead the design, development, and enhancement of Salesforce solutions, ensuring scalability and maintainability. You will be involved in both technical leadership and hands-on development, driving improvements while mentoring junior and senior developers. Key Responsibilities: Salesforce Solutions Design: Lead and architect the development of Salesforce solutions, including customizations, programming, and data migrations. Project Management: Participate in the planning and execution of Salesforce initiatives, leading the delivery of features, enhancements, and KTLO work items. Team Leadership: Mentor and guide a team of Salesforce developers, ensuring adherence to best practices and alignment with enterprise architecture. Code Reviews & Best Practices: Promote coding best practices, perform solution and code reviews, and ensure compliance with Salesforce best practices. Stakeholder Collaboration: Work closely with GTM systems, RevOps, and business teams to define and execute on Salesforce system enhancements. Technical Debt Management: Identify technical debt and propose design strategies to restructure or overcome existing limitations without compromising functionality. Agile/Scrum Methodologies: Use Agile practices to drive development, including sprint planning, standups, and retrospectives. Salesforce Development: Develop and deploy solutions using Apex, Visualforce, Lightning Web Components (LWC), Salesforce CPQ, Flows, and APIs. Salesforce Performance Optimization: Continuously monitor Salesforce performance, identifying areas for improvement and optimization. Knowledge Transfer & Post-Delivery Support: Coordinate post-delivery activities including support, documentation, and knowledge transfer. Proof of Concept: Lead the creation and demonstration of proof of concepts to address complex business needs. Cross-Functional Collaboration: Work with teams across departments to ensure effective integration and deployment of Salesforce solutions. Qualifications: Required Skills & Experience: 8+ years of experience in implementing Salesforce CRM capabilities, with strong expertise in Salesforce Sales Cloud, Service Cloud, CPQ, and Experience Cloud. Advanced proficiency in Salesforce development tools including Apex, JavaScript, VisualForce, LWC, SOQL, REST API, and Bulk API. Deep understanding of Salesforce architectures, data models, and best practices. Proficient in Salesforce deployment (Metadata API, ChangeSets, Version Control) and data governance (profiles, permission sets, data visibility). Expertise in middleware integration tools, data analysis, and ensuring data hygiene. Strong problem-solving skills with the ability to manage high-level software issues. Solid understanding of Salesforce security practices (e.g., profiles, permission sets, sharing settings). Familiarity with Agile/Scrum methodologies and experience with development cycles, including UAT and deployment. Strong verbal and written communication skills, including presentation skills. Bachelor s degree in Computer Science or related field. Good to Have: Salesforce Certifications (e.g., Salesforce Certified Platform Developer, Salesforce Certified Technical Architect). Exposure to middleware integration tools. Impactful Work: Play a key role in transforming the future of employment and talent management with AI. Growth Opportunity: Eightfold has received $410M in funding and boasts a $2B+ valuation, offering immense opportunities for career growth. Hybrid Work: Enjoy a flexible, hybrid work model that balances remote work with in-office collaboration twice a week in Bangalore or Noida. Inclusive Culture: We believe in equal opportunity and diversity in the workplace, welcoming individuals from all backgrounds. How to Apply: If you are an experienced Salesforce Engineer with a passion for solving complex business problems and leading innovative projects, apply today to join Eightfold AI s mission to reshape how talent and opportunity meet! Qualification : Bachelors degree in Computer Science or related field.

LMS Administrator Location: Bangalore Company: Pharmed Industry: Pharmaceutical Employment Type: Full-time About the Role: We are seeking a dedicated LMS Administrator to manage and enhance our Learning Management System (LMS) for employee training and development. This role is pivotal in ensuring the smooth operation, maintenance, and optimization of the LMS, while supporting trainers and the entire sales team throughout their learning journey. Key Responsibilities: LMS Management: Oversee the daily administration, configuration, and troubleshooting of the LMS to ensure its optimal performance. User Support: Provide technical support to learners, trainers, and stakeholders, resolving any LMS-related issues in a timely manner. Content Management: Upload, update, and organize training modules, courses, and assessments in the LMS to ensure content is accessible and up to date. Data & Reporting: Generate and analyze training reports, track employee progress, and provide actionable insights to the training team. Compliance & Security: Ensure that the LMS complies with data security, compliance, and company policies. Integration & Enhancement: Work with IT teams to integrate the LMS with other enterprise systems and recommend improvements to enhance functionality and user experience. Trainer & Employee Support: Conduct LMS orientation sessions, create user guides, and assist trainers in using the platform effectively. Qualifications & Experience: Bachelor s degree in IT, HR, Education, or a related field. 1-3 years of experience in LMS administration, preferably in a corporate training or pharmaceutical environment. Strong technical proficiency with LMS platforms (e.g., Moodle, SAP SuccessFactors, Cornerstone, or similar). Familiarity with SCORM, xAPI, and other e-learning standards. Excellent problem-solving, communication, and organizational skills. Ability to analyze data and generate insightful reports. Opportunity to contribute to the growth and development of employees in a dynamic industry. Work with a passionate training team in a company that values learning and innovation. Competitive salary, benefits, and career growth opportunities. Qualification : Bachelors degree in IT, HR, Education, or a related field.

Product Manager | FinBox | Bengaluru Location: Bengaluru Experience: 8-10 Years About FinBox: Where Fintech Meets Fun! Welcome to FinBox, a hub of innovation and creativity transforming the financial services space. Since 2017, we ve helped lenders like Banks, NBFCs, and enterprises build and launch credit products in a fraction of the time it used to take. As a Series A funded company, FinBox is expanding globally with offices in India, Vietnam, Indonesia, and the Philippines. Our vision is to provide world-class infrastructure for lending products, helping financial institutions scale and launch cutting-edge credit programs. We have already helped our customers disburse billions in unsecured and secured credit products, and our solutions impact millions of customers globally every month. Innovative Environment: We encourage creativity and experimentation to push the boundaries of fintech. Impactful Work: Your contributions will directly impact millions by making credit more accessible. Growth Opportunities: We offer ample opportunities for professional growth in a fast-paced startup. Collaborative Culture: Join a diverse team that values innovation, collaboration, and support. Creative Thinkers: You challenge the norm and bring fresh perspectives. Customer Heroes: You go above and beyond to meet customer needs and deliver great experiences. Team Players: You thrive in collaborative environments, valuing diverse viewpoints. About the Product - FinBox LOS for NSTP Lending Our Lending Origination System (LOS) caters specifically to NSTP flows and manual underwriting, optimizing business processes through efficient configurations, intelligent automation, and improved team collaboration. This solution is adaptable across multiple lending use cases, including secured lending, high-ticket business loans, small-ticket loans, home loans, and more. Role and Responsibilities Product Strategy & Management Align with founders on business strategy and vision. Devise a product strategy that supports both short-term and long-term business priorities. Translate strategic goals into a detailed product roadmap, including APIs, user journeys, back-office dashboards, and analytics. Supervise the execution of the product roadmap, ensuring timely and efficient delivery. Collaborate with marketing teams on positioning, messaging, and product marketing strategies. Business Strategy Build and nurture relationships with stakeholders from LSPs, Banks, NBFCs, and FinTechs. Participate actively in the sales cycle through product demos, solution design, and stakeholder engagement. Engage senior business stakeholders through demos, sales calls, webinars, and events. Leadership Lead and mentor Associate Product Managers (APMs) and manage sprint cycles effectively. Collaborate with Engineering Managers to ensure excellent delivery and maintain delivery hygiene. Foster cross-functional collaboration to ensure alignment and smooth execution of product plans. Technical Leadership Oversee technical debt and infrastructure priorities, ensuring they align with the roadmap. Collaborate with Engineering Managers and technical teams to design scalable systems for future growth. Qualifications Experience: 8+ years of professional experience, including 5+ years specifically in Product Management roles. Domain Knowledge: Direct experience with lending products, financial marketplaces, or B2B SaaS platforms. Expertise in Lending Operations: Understanding of credit products, partnership models (e.g., DSA, co-lending). Proven Track Record: Success in launching and scaling B2B products, API products, or tech products. Tech Savvy: Experience with financial services integration patterns and data flows. Communication Skills: Excellent ability to engage with both technical and business stakeholders. Leadership Experience: Demonstrated experience managing and leading teams. Compliance Knowledge: Familiarity with compliance considerations in financial services products is a bonus, but not mandatory. Work on innovative products in the dynamic fintech industry. Take ownership of cutting-edge solutions, making a tangible impact on global lending practices. Be part of a growing Series A startup with ample room for career growth.

Role: Email Marketing & CRM Automation Specialist Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a leading technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to delivering outstanding value across all stages of the project lifecycle architecting, designing, developing, hosting, maintaining, and supporting. We are dedicated to exceeding client expectations and stand by our promise: "Get it right, or make it right." At Aezion, we view our work as more than a job; it s a ministry that reflects our core values. Our Culture: Aezion is driven by our Purpose Love others like Christ and guided by our values of Love, Dependability, Humility, Diversity, Speed, and Innovation. We believe that service defines us, and our dedicated team of 200+ employees work with passion to transform our clients into lifelong partners. Role Overview: We are looking for an Email Marketing & CRM Automation Specialist to join our team and take ownership of lead management and automation processes. You will be responsible for managing CRM software, creating automated workflows, and driving customer engagement through email campaigns. Your expertise in CRM systems, email marketing, and lead nurturing will be critical in optimizing lead conversion and ensuring effective customer communication. Key Responsibilities: CRM Management: Oversee CRM software to organize, store, and manage lead data effectively. Ensure data is up-to-date and accurate for marketing and sales teams. Email Automation & Workflows: Develop and optimize automated email workflows and sequences for lead nurturing, customer engagement, and sales funnel management. Lead Scoring & Segmentation: Implement lead scoring models to prioritize leads based on engagement and behavior, ensuring that the most promising prospects are addressed first. CRM Data Analysis: Track and analyze CRM data to monitor performance, identify trends, and suggest improvements to the marketing strategy. CRM Integration: Integrate CRM with other marketing tools and platforms to ensure smooth workflows and data sharing across systems. Lead Nurturing: Manage and optimize lead nurturing strategies in a B2B environment, ensuring consistent engagement and progression through the sales funnel. Required Skills and Experience: CRM Expertise: Proficiency in using CRM platforms such as HubSpot, Salesforce, or similar to manage lead data and drive marketing automation. Marketing Automation: Advanced skills in setting up, optimizing, and maintaining marketing automation workflows and email campaigns. Data Analysis & Segmentation: Strong experience in customer data analytics, segmentation, and reporting to ensure targeted and personalized marketing efforts. Lead Nurturing in B2B: Expertise in lead nurturing, particularly within a B2B environment, managing sales funnels, and maximizing lead conversion rates. CRM & Marketing Integration: Ability to integrate CRM systems with other marketing technologies and tools to create a seamless experience for both customers and internal teams. Email Marketing Tools: Proficiency in email marketing platforms and tools, with a focus on driving engagement and optimizing email performance. Preferred Qualifications: Experience with HubSpot CRM or other advanced marketing automation platforms. Proven track record in managing large-scale email marketing campaigns and nurturing leads in a B2B environment. Strong understanding of customer behavior, lead scoring, and email campaign optimization.

Introduction As a Customer Success Manager (CSM) for the IBM Apptio line of products, you will be responsible for ensuring customers have a successful experience using the products, providing ongoing support, monitoring their usage, and identifying opportunities for upselling or cross-selling. You will serve as the primary point of contact for a portfolio of customers, addressing any issues or questions they have and ensuring their overall satisfaction with the product. Your Role and Responsibilities Cloud Savings Program Management: Plan, execute, and track new and existing customer Cloud Savings Programs across AWS and/or Azure. Discount Management: Lead discussions and manage customer commitment-based discounts across all savings instruments. Customer Business Analysis: Analyze customer business objectives and use the Apptio Cloudability / Kubecost platform to create insightful reporting, dashboards, and savings programs. Operational Reviews: Perform analysis and present regular operational reviews to both customers and Apptio leadership. Collaborate with Global Teams: Work with an internal global team to grow a strategically important part of the Apptio business. Cross-Product Insights: Partner with other Apptio domain experts to combine the full suite of Apptio products, generating insights across a customer s total IT spend. Voice of the Customer: Be the voice of the customer, advocating for their requirements with Product and Engineering teams. Customer Relationship Management: Build and nurture strong relationships with customers, ensuring ongoing success and satisfaction. Required Education Bachelor's Degree Required Technical and Professional Expertise 5+ years of industry experience in relevant fields. Good understanding of Kubernetes and hold CKA Certification. Hands-on experience with a cloud vendor (AWS, Azure, or GCP), with certifications like AWS Practitioner or Azure AZ900. Proven ability to plan, execute, and track customer Cloud Savings Programs across CSPs. Deep knowledge of rate optimization at AWS (e.g., Savings Plans, Reserved Instances). Track record of increasing FinOps maturity within customer environments. Demonstrated ability to break down complex problems into sub-tasks and track outcomes effectively. Experience in customer-facing roles such as consulting, customer success, or equivalent. Proven ability to lead discussions and manage customer s commitment-based discounts across various savings instruments. Skilled at analyzing customer business objectives and using the Apptio Cloudability / Kubecost platform to build reporting, dashboards, and savings programs. Excellent communication skills both verbal and written across technical and non-technical contexts. Preferred Technical and Professional Experience AWS Certified Solution Architect - Associate or higher (or equivalent knowledge). Strong relationship-building skills with both customers and co-workers. Proven track record of developing frameworks to solve ambiguous problems and leveraging data to derive insights that lead to actionable recommendations. About the Business Unit IBM Software integrates core business operations with intelligence, from machine learning to generative AI, helping organizations become more responsive, productive, and resilient. IBM Software aids clients in putting AI into action to create real value with trust, speed, and confidence. It is instrumental in fields such as digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to leverage data, as AI's value is directly tied to the quality of data. IBM s AI and data platform scales and accelerates the impact of AI with trusted data and provides leading capabilities to train, tune, and deploy AI across business. IBM s hybrid cloud platform offers one of the most comprehensive approaches to development, security, and operations across hybrid environments, providing a flexible foundation for leveraging data, wherever it resides, to integrate AI into business processes. If you are passionate about driving customer success and want to play a key role in helping organizations optimize their cloud savings and accelerate their digital transformation, join IBM Apptio and be part of our dynamic, innovative team. This job description outlines the essential responsibilities and qualifications for the Customer Success Manager (CSM) - Apptio Products role, offering an excellent opportunity for professionals interested in cloud savings, customer success, and strategic growth.