Sales Engineering Jobs in Hyderabad

AI Solution Architect Full-Time | Hyderabad, India Department: Engineering Experience: 10+ years in AI/ML Location: On-site | Hyderabad, Telangana Salary: Competitive, based on experience About the Role We are looking for an experienced and visionary AI Solutions Architect to design, build, and scale advanced AI/ML solutions as part of our cutting-edge ZL Platform. This role requires deep technical expertise in machine learning, large language models (LLMs), model deployment, and a strong understanding of customer-driven product development. You'll collaborate with cross-functional teams Engineering, Product, Sales to translate business needs into impactful AI systems. Key Responsibilities Architect and lead the development of scalable AI/ML solutions integrated with the ZL Platform. Partner with Engineering, Product, and Sales teams to deliver PoC (proof of concept) demos and ensure successful customer adoption. Take ownership of AI and machine learning components, ensuring high quality, maintainability, and performance. Collaborate directly with customers and stakeholders to understand business problems and deliver technically sound solutions. Stay current with AI research and industry trends including model quantization, transformers, and vector databases and integrate advancements into platform architecture. Fine-tune and deploy LLMs (Large Language Models) using frameworks like PyTorch and Hugging Face Transformers. Provide mentorship to engineering teams and contribute to a culture of technical excellence and innovation. Optimize models for deployment in real-world environments with a focus on latency, scalability, and resource efficiency. Translate business problems into AI opportunities and present solutions to internal and external stakeholders. Preferred Skills & Expertise Strong background in deep learning, natural language processing (NLP), and LLMs. Experience with PyTorch, transformers, and AI model quantization and deployment. Production-level experience in deploying ML models in enterprise SaaS environments. Working knowledge of vector databases and semantic search optimization. Proven experience in PoC development, technical solution design, and delivering enterprise AI solutions. Familiarity with cloud platforms (e.g., Azure AI, AWS, GCP) for model hosting and orchestration. Qualitative Expectations Strong ownership mindset you own problems end-to-end and proactively fill knowledge gaps to deliver solutions. Thrive in fast-paced, evolving environments with loosely defined problems and multiple priorities. Excellent communicator with the ability to present technical concepts to both technical and non-technical audiences. Passionate about learning and sharing findings with peers; an enthusiastic self-starter and collaborator. Strong track record of innovation and continuous improvement. Education & Experience Master s or PhD in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. 10+ years of professional experience in AI/ML, with hands-on experience designing, deploying, and scaling machine learning systems in production. Work at the forefront of enterprise AI and LLM innovation. Collaborate with world-class engineering, research, and product teams. Contribute to the development of AI products used by global enterprises. Competitive compensation and professional growth opportunities. Apply now to join us as an AI Solution Architect in Hyderabad. Qualification : Masters or PhD in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline.

Position: Head of Operations Location: Hyderabad, India Experience: 7-10 years | Full-Time Company Overview: Our vision is to be the leading EdTech company catalyzing the transformation of engineering colleges in India. We envision a future where every engineering student gains access to holistic, industry-relevant education that enhances their skills and employability. Through innovation, we empower students by bridging the gap between academia and industry, shaping the next generation of highly skilled professionals who will contribute significantly to national development. About byteXL: byteXL is revolutionizing engineering education in India and beyond. We partner with colleges to deliver industry-aligned training programs, personalized learning pathways, and real-time analytics aimed at boosting student employability. As byteXL grows, the operations function remains central to driving our success. This is a high-impact opportunity to lead and shape that growth. Role Overview: You will own end-to-end operational strategy, driving efficiency and alignment across product, sales, delivery, and finance teams. You will manage relationships with colleges and institutional stakeholders, ensuring internal execution meets customer expectations and supports business objectives. Key Responsibilities: Lead and own the operations function, including strategy, execution, and delivery across departments. Build, mentor, and lead a high-performing operations team that thrives on ownership, learning, and results. Represent byteXL in client-facing interactions with college leadership such as TPOs, HODs, and Deans. Identify and implement operational improvements using data-driven insights and stakeholder feedback. Develop and enforce SOPs for delivery, reporting, invoicing, and student engagement workflows. Design and maintain performance dashboards that provide clear visibility into operational metrics (weekly, monthly, quarterly). Collaborate with finance and account managers to ensure timely invoicing and collections. Provide internal teams with actionable data insights from student engagement and program usage. Foster cross-functional collaboration to remove barriers and promote alignment across product, delivery, sales, and leadership. Anticipate risks and proactively resolve operational issues to maintain business continuity and customer satisfaction. Participate in leadership meetings, contributing to strategic planning and decision-making. Qualifications: 7-10 years of operations experience, preferably in EdTech, SaaS, or B2B services. Proven leadership capabilities with a track record of building and scaling effective teams. Experience working closely with clients, particularly large institutions or B2B accounts. Strong analytical skills and proficiency with data, reporting tools, and dashboards. Familiarity with accounting processes such as invoicing and collections. Excellent verbal and written communication skills for managing diverse internal and external stakeholders. High ownership mentality, bias for action, and ability to thrive in fast-evolving environments. Preferred / Bonus Skills: Experience building an operations function from the ground up. Prior work with engineering colleges or in the education sector. Hands-on knowledge of CRM, ERP systems, or data visualization tools such as Power BI or Tableau.

Position: Solution Consultant SAP EAM Location: Hyderabad, Telangana, India Employment Type: Full-Time, Salaried Compensation: Base Salary + Bonus + Benefits About Innovapptive: Innovapptive is transforming the industrial workforce by connecting front-line workers, back-office teams, and assets through the only patented, Code-Free connected worker platform for SAP and IBM Maximo. Our platform digitizes manual, paper-based processes in maintenance, operations, and supply chain with highly configurable mobile apps, giving real-time visibility and actionable insights to back-office teams. Trusted by global leaders like Newmont Mining, Shell, UNICEF, and Reckitt Benckiser, we save companies millions by improving asset uptime, productivity, safety, and workforce efficiency. Backed by Tiger Global Management and recently funded by Vista Equity Partners, Innovapptive is rapidly growing and committed to empowering 350 million industrial front-line workers worldwide. Role Overview: The Solution Consultant will engage directly with plant maintenance leaders to consult on value improvement, maturity assessments, process enhancements, and mobility best practices. You will lead solution design workshops, drive adoption of Innovapptive s cloud-based SaaS connected worker solutions, and support customers in achieving key operational KPIs such as: Efficient plant maintenance execution Timely maintenance work completion Compliance with regulatory and industry standards Key Responsibilities: Collaborate with customers and internal teams to gather and prioritize requirements, translating them into actionable product features. Lead solution design workshops and create value models demonstrating cost savings and operational improvements. Document test scenarios and maintain traceability matrices aligned with business requirements. Promote rapid, agile solution iterations ensuring quality, efficiency, and speed to value. Ensure delivery timelines and quality standards are met, driving ROI and user adoption post-implementation. Partner with product management to influence roadmap and feature prioritization. Analyze user personas to tailor solutions that alleviate core pain points of maintenance professionals. Develop training materials and documentation to empower end-users. Collaborate across engineering, design, marketing, and sales teams to ensure aligned product development. Embrace a startup mindset adaptable, resilient, and entrepreneurial. Qualifications & Experience: Bachelor s degree in Computer Science, IT, or related field. 5+ years as a solution engineer or functional expert in Smart Manufacturing / Connected Plant applications. 3+ years domain experience in Maintenance and Operations. Strong expertise in Plant Maintenance processes: Work Order Planning & Scheduling, Notifications, Execution, Functional Locations, Inspections, and Permits. Experience with full cycle project implementations is preferred. Excellent analytical, problem-solving, organizational, and communication skills. Self-motivated, able to work independently and within teams. Leadership experience and project coordination skills are a plus. Certifications like CCBA or CBAP are desirable. What We Offer: Collaborative, innovative, and entrepreneurial work environment Opportunities to work with global brands on impactful projects Competitive salary and benefits including medical insurance for family Paid maternity and paternity leave Generous vacation and paid time off Bi-annual performance reviews and transparent feedback culture Extensive learning and development resources Active interest groups and clubs (Book Reading, Toastmasters, Sports, Music) Innovapptive is an equal opportunity employer committed to diversity and inclusion. Qualified applicants will receive consideration without regard to protected characteristics under applicable law. Qualification : Bachelors degree in Computer Science, IT, or related field.

Position: EAM Domain Expert Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Medical Benefits About Innovapptive: At Innovapptive, we are transforming industrial operations by connecting front-line workers, back-office teams, and assets through our patented, code-free platform integrated with SAP and IBM Maximo. Our mobile-first connected worker solution digitizes maintenance, operations, and supply chain processes, empowering some of the world s largest brands including Shell, UNICEF, and Newmont Mining to improve asset uptime, productivity, safety, and workforce engagement. Backed by Tiger Global Management and Vista Equity Partners, Innovapptive is recognized as one of the most innovative tech platforms by Nasscom and is Great Place to Work (GPTW) certified for three consecutive years. Role Overview: We are seeking an experienced Maintenance and Reliability Domain Expert to join our team. You will play a key role collaborating with product management and professional services to align our Industrial SaaS offerings with the real-world needs of maintenance and reliability professionals. Your deep domain expertise will help shape product strategy, optimize workflows, and enhance the connected worker experience. Key Responsibilities: Serve as the subject matter expert on maintenance and reliability best practices, including Work Identification, Planning & Scheduling, Execution, and Closure. Collaborate with product management on feature prioritization, roadmap planning, and product enhancements. Analyze user personas maintenance professionals and technicians to deeply understand their pain points and workflow challenges. Optimize maintenance workflows to enhance technician productivity and reduce backlogs. Identify opportunities to minimize downtime via preventive and predictive maintenance strategies. Design and conceptualize user-centric solutions aligned with our mobile-first connected worker philosophy. Gather and prioritize requirements from customers and internal stakeholders into actionable product features. Develop training materials and documentation tailored to maintenance professionals. Stay abreast of emerging trends, technologies, and competitive offerings in maintenance and reliability. Champion rapid product iteration, driving efficiency, quality, and speed-to-market. Collaborate cross-functionally with engineering, design, marketing, professional services, and sales teams. Advocate for customers throughout the product lifecycle using data-driven decision making, user research, and usability studies. Thrive in a fast-paced, startup-like environment demonstrating adaptability, innovation, and results orientation. What You Bring: Required Qualifications: Bachelor s degree in a relevant field; advanced degree or certifications a plus. 8+ years of experience in industrial software focusing on maintenance and reliability processes. Strong expertise in Work Identification, Planning & Scheduling, Execution, and Closure. Excellent analytical, problem-solving, communication, and presentation skills. Ability and willingness to travel as needed. Preferred: Proven collaboration with cross-functional teams (product, engineering, professional services). Experience with mobile-first and connected worker technologies. What We Offer: Competitive compensation including stock options. Exceptional health, vision, and dental coverage for you and your family. Positive, innovative, and entrepreneurial work environment. Opportunity to work with global industry leaders. Generous vacation and paid time off. Paid maternity and paternity leave. Bi-annual performance reviews in an OKR-driven culture. Access to extensive learning & development resources. Participation in diverse interest groups and employee clubs (sports, music, Toastmasters, etc.). Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to legally protected characteristics. Qualification : Bachelors degree in a relevant field; advanced degree or certifications a plus.

Job Title: Presales Engineer Location: Hyderabad, India About the Role As a Presales Engineer at Kanerika, you will play a pivotal role in crafting compelling solutions that resonate with clients and drive business success. You'll collaborate closely with sales, delivery, and solutioning teams to respond to client opportunities with precision, agility, and strategic insight. Key Responsibilities Customer Engagement & Soft Skills Communicate effectively with stakeholders at all levels, including C-level executives. Build strong, trust-based relationships to facilitate smooth project execution. Ask insightful questions to uncover hidden client needs and context. Leverage collaboration tools such as MS Teams, OneDrive, calendars, and proposal templates efficiently. Deliver compelling presentations tailored to the audience, emphasizing value and fit. Support negotiation efforts related to resources, estimates, and timelines. Agility & Responsiveness Lead bid kickoffs with speed and precision, aligning the right internal teams. Maintain strict adherence to bid timelines and planning processes. Ensure timely follow-ups and reminders throughout the bid lifecycle. Demonstrate proactive risk identification and early deliverable planning, such as mock-ups and early win themes. Delivery Quality & Process Compliance Ensure consistently high-quality, well-articulated language across proposals. Customize document structures based on standard templates or RFP-specific requirements. Guarantee completeness and accuracy of functional, technical, and creative proposal content. Comply with internal processes and maintain a knowledge repository. Produce visually polished documents with consistent formatting and adherence to brand or client standards. Strategic Intelligence & Value Addition Provide the bid team with valuable insights on client industries, competition, and potential budgets. Identify and empathize with underlying customer challenges. Weave win themes throughout proposals and craft compelling executive summaries. Validate proposed solutions and estimates critically and constructively. Ensure the executive summary is factually accurate and strategically impactful from the outset. Leveraging Organizational Expertise Curate and include relevant case studies aligned with the client s context. Engage the best internal experts based on opportunity specifics. Apply learnings from previous presales efforts to enhance new deliverables. Collaborate with support functions such as Legal, HR, and Information Security when needed. Qualifications & Requirements Must-Have MBA from a reputed institute. Minimum 3 years of experience in IT Presales. Soft Skills Excellent written and verbal communication. Strong presentation and interpersonal skills. Adaptable, diligent, and collaborative work ethic. Technical Skills Solid understanding of presales methodologies and lifecycle. Foundational knowledge of business analytics and AI concepts. High levels of emotional and intellectual intelligence (EQ & IQ). Culture & Perks Open Door Policy: Transparent communication across all levels. Open Office Environment: Encourages collaboration and innovation. Flexible Working Hours: Empowering work-life balance. Employee Referral Program: Incentives for bringing in top talent.

Job Title: Presales Solution Architect Location: Hyderabad, India About Us Kanerika At Kanerika Inc., we are a globally recognized software products and services company dedicated to enabling data-driven digital transformation. Co-founded by a Wharton alumnus, our mission is to help enterprises unlock business value through the smart use of data, cutting-edge technologies, and scalable solution architectures. Recognized by Great Place to Work , RPA Today, and Frost & Sullivan, Kanerika is a growing organization that values innovation, inclusivity, and impact. With ISO 27701, SOC2, and GDPR compliance, we re also committed to the highest standards of data privacy and security. Role Overview We are seeking an experienced Presales Solution Architect to join our team. This role is crucial in driving successful sales engagements by combining technical acumen with business insight. You will collaborate closely with sales and technical teams to understand client needs, design optimal solutions, and develop winning proposals. This role demands a strategic thinker with strong communication skills, the ability to simplify complex concepts, and a deep understanding of data architecture, cloud platforms, and presales processes. What You ll Do Solution Architecture & Design Design scalable, secure, and robust solution architectures for enterprise clients. Develop cloud-native, hybrid, and on-premises data architectures using platforms like Azure, AWS, or GCP. Evaluate and recommend the right mix of technologies and services (e.g., Azure Data Factory, Azure Synapse, Power BI, Fabric, etc.). Design conceptual/logical/physical data models and implement data governance practices including data lineage and access control. Create efficient and scalable ETL/ELT pipelines to support analytics and AI-driven outcomes. Presales & Client Engagement Translate business requirements into compelling technical proposals and presentations. Support the sales cycle by responding to RFPs/RFIs, delivering solution walkthroughs, and addressing client queries. Present solutions to technical and business stakeholders, demonstrating clear business value and ROI. Collaborate with cross-functional teams including product, sales, and delivery to co-create winning bids. Thought Leadership & Process Excellence Continuously explore innovations in data analytics and AI to strengthen Kanerika's solution offerings. Mentor internal teams on solution best practices and quality-first development approaches. Ensure alignment of proposed solutions with client goals, business context, and industry trends. What You ll Bring 10+ years of experience in data analytics, AI technologies, and solution architecture. Proven experience in presales or solution design roles with strong exposure to client interactions. Bachelor s degree in Engineering/Technology or MCA from a reputed institution. Certifications in data engineering, cloud (Azure/AWS/GCP), or analytics are a strong plus. Strong understanding of enterprise data architecture and hands-on experience with Azure services. Familiarity with integration of APIs, real-time messaging systems, and scalable application frameworks. Soft Skills Excellent verbal and written communication and presentation skills. Strong interpersonal and collaboration abilities. High emotional intelligence (EQ) and adaptability under pressure. Self-driven, responsible, and capable of working independently with minimal supervision. Strong time management, multi-tasking, and organizational skills. Employee Benefits Culture & Work Environment Open Door Policy for transparent communication. Flexible Working Hours & Open Office Layout. Employee Referral Bonus Program. Biannual Performance Appraisal Process. Inclusivity & Wellness Diversity-focused hiring and Mandatory POSH Training. Comprehensive Health Insurance, Term Insurance & Disability Cover. Family Support & Leave Generous Parental & Family Medical Leave. Company-sponsored Family Events. Time-Off & Perks Generous Paid Time Off (PTO), Sick Days, and Paid Holidays. Bereavement Leave, Gratuity & Provident Fund Contributions. Regular Team Outings and Engagement Activities. Learning & Development Access to FLEX Enterprise Learning Repository. Mentorship & Internal Promotion Opportunities. Professional Certification Reimbursements. Job-specific Training & Upskilling Programs. Join a company where innovation meets impact. Be part of a collaborative and growth-oriented environment where your contributions are recognized, your ideas matter, and your career thrives. Qualification : Bachelors degree in Engineering/Technology or MCA from a reputed institution

Job Title: Data Engineering Manager Location: Hyderabad About Kanerika Kanerika Inc. is a leading global software products and services company dedicated to empowering data-driven enterprises. We help businesses accelerate digital transformation and maximize impact by delivering innovative, custom data solutions that optimize operations, enhance customer experiences, and fuel growth. Our Accolades Best Place to Work 2022 Great Place to Work Top 10 Most Recommended RPA Startups 2022 RPA Today Technology Innovation Award 2021 Frost & Sullivan India for Kompass composable solution Recognized for strong data privacy and security standards: ISO 27701, SOC2, GDPR compliant With a 4.5/5 Glassdoor rating, Kanerika fosters an inclusive, growth-oriented culture where employees thrive. We offer: Flexible working hours and generous parental leave Mandatory training on a safe and inclusive work environment Mentorship, professional development, and certification support Company-sponsored outings and work-life balance initiatives Join a vibrant, diverse community where your contributions truly matter. The Role We are looking for an experienced Data Engineering Manager to lead and inspire our data engineering team in Hyderabad. Partnering closely with Data Architects, you ll drive the design and development of scalable, cloud-based data pipelines and models, ensuring data quality, security, and performance. What You ll Do Lead and mentor a high-performing data engineering team, driving productivity and accountability. Collaborate with architects and development leads to build scalable, enterprise-grade data solutions. Oversee agile workflows, manage escalations, and coordinate hiring and resource planning. Use data-driven insights to guide team priorities and continuous improvement. Support pre-sales activities and work cross-functionally with sales and recruitment teams. Foster a culture of innovation, quality-first mindset, and customer focus. Who You Are A proactive leader with experience managing mid to large-sized teams and complex projects. An effective communicator, both verbally and in writing, with a knack for visually presenting ideas and core values. Results-oriented with a proven track record of delivering successful projects and publishing customer case studies. A process-driven, independent thinker who thrives under pressure and embraces continuous learning. Passionate about inclusivity and committed to contributing authentically to a diverse team environment.

Business Development Representative (BMS) Location: Hyderabad Company: Smart Joules Employment Type: Full-time About Smart Joules Smart Joules is a leading provider of energy efficiency solutions, transforming the way commercial buildings consume energy. Our cutting-edge Building Management Systems (BMS) use real-time analytics and smart automation to deliver measurable cost savings and carbon footprint reductions. We are on a mission to create a sustainable future by empowering organizations to manage energy smarter. Role Overview We re looking for a dynamic Business Development Representative to drive the growth of our BMS solutions across commercial sectors. If you have a passion for sustainability, a knack for consultative selling, and a deep understanding of energy management technologies, we d love to have you on board. Key Responsibilities Identify & Prospect: Research and engage with commercial sector clients who can benefit from Smart Joules BMS offerings. Sales Engagement: Conduct product demonstrations, presentations, and client meetings to effectively communicate value propositions. Consultative Selling: Collaborate with technical teams to design customized BMS solutions tailored to client needs. Pipeline Management: Maintain an organized sales pipeline, follow up diligently, and close deals to meet revenue targets. Client Relationship Management: Build long-term relationships with key decision-makers and stakeholders. Reporting & Insights: Prepare proposals, sales reports, and provide feedback for continuous product and strategy improvement. Requirements Bachelor's degree in Business, Engineering, or a related field. Proven experience in B2B sales, ideally within building management systems, energy management, or sustainability solutions. Strong technical understanding of BMS, HVAC, and energy-saving technologies. Excellent communication, negotiation, and presentation skills. Self-motivated, target-driven, and able to work independently or collaboratively. Willingness to travel as needed. Preferred Qualifications Prior experience in energy efficiency or sustainability sectors. Existing network within the commercial real estate, healthcare, retail, or hospitality industries. Familiarity with CRM tools (e.g., Salesforce, Zoho CRM). Contribute to impactful work that drives sustainability and reduces carbon emissions. Work in a collaborative and mission-driven environment. Opportunities for career growth, training, and professional development. Be part of a team that s revolutionizing how buildings think and operate. Apply today and help shape a greener, smarter tomorrow. Qualification : Bachelor's degree in Business, Engineering, or a related field.

Principal Solution Architect Technical Locations: Hyderabad Company: Arcesium Company Overview Arcesium is a global financial technology firm solving complex, data-intensive challenges for some of the world s most sophisticated financial institutions. Through relentless innovation, we empower clients to achieve transformational outcomes by delivering scalable and intelligent solutions that address critical needs in operations, data, and analytics. As the fintech industry evolves rapidly, Arcesium is uniquely positioned for strategic expansion. Our culture emphasizes intellectual curiosity, proactive ownership, and collaboration. We offer our people opportunities to make meaningful contributions from day one. About the Role We are seeking an experienced and strategic Principal Solution Architect to join our Client and Partner Development team as a Forward Deployed Solution Architect. This is a high-impact, client-facing role that blends technology, business strategy, and consulting. As a key liaison between clients and Arcesium s product teams, you will help articulate and deliver technically robust solutions that meet real-world investment management challenges. Your work will involve defining and delivering platform-powered, scalable architectures that create measurable business value for our clients. Key Responsibilities Solution Architecture & Delivery Collaborate with client stakeholders (CTOs, CDOs, Heads of Technology) to define and accelerate data strategies using Arcesium s platform. Deconstruct complex client problems and architect robust, scalable technical solutions using Arcesium s capabilities. Drive Proof of Concepts (PoCs), end-to-end solution delivery, and platform implementations. Client Engagement & Communication Present high-impact solutions via written proposals, diagrams, demos, and presentations. Lead governance, project planning, and expectation management for assigned clients. Collaborate with client-side development teams to onboard and train them on Arcesium's architecture, APIs, and data flow strategies. Internal Collaboration & Feedback Partner with Forward Deployed Engineers, Data Strategists, and Product Managers to ensure solution success. Provide feedback and improvement opportunities across products, processes, and solution delivery mechanisms. Represent Arcesium s technical capabilities in sales pitches, technical demos, and pre-sales discussions. Ideal Candidate Profile Experience & Background 7 12 years of client-facing experience in solutioning, technical consulting, implementations, or professional services. Prior experience in software development is a strong plus (languages: Python, Java, SQL). Experience managing cross-functional projects across business and technical domains. Technical Skills Deep understanding of solution architecture, system design, and data integration. Familiarity with cloud platforms (e.g., AWS), modern APIs, and data processing pipelines. Strong command of software engineering processes and DevOps practices. Soft Skills Outstanding communication and stakeholder management skills. Demonstrated ability to translate complex technical topics into simple, impactful solutions for diverse audiences. Comfortable working in a fast-paced, high-stakes client environment. Preferred Familiarity with financial services, investment management, or fintech is advantageous. Awareness of industry trends in data strategy, cloud infrastructure, and advanced analytics. Work at the intersection of finance and cutting-edge technology. Be a core part of strategic transformation for some of the world s leading financial institutions. Collaborate with high-caliber peers in a culture of ownership, growth, and excellence. Access continuous learning and development opportunities to accelerate your career. Equal Opportunity Employer Arcesium is an equal opportunity employer. We are committed to building a diverse and inclusive workforce. We welcome individuals from all backgrounds and walks of life to apply.

Job Title: Regional Manager Core Diagnostics Locations: Hyderabad Experience Required: 2 4 Years Industry: In Vitro Diagnostics (IVD) / Healthcare / Medical Devices Employment Type: Full-Time Job Overview We are looking for an ambitious and results-driven Regional Manager to lead sales and business development efforts for our Core Diagnostics division across Hyderabad and Ahmedabad regions. The ideal candidate will have a strong background in IVD sales, relationship management, and regional business expansion, with the ability to drive growth in a competitive diagnostics market. Key Responsibilities Drive sales growth and achieve revenue targets for the Core Diagnostics product line in the assigned region. Build and maintain strong relationships with hospitals, diagnostic labs, and channel partners. Identify new business opportunities and expand market presence in the IVD and healthcare diagnostics sector. Develop and implement territory-specific sales strategies and account plans. Conduct regular product presentations, demos, and training for clients and internal stakeholders. Collaborate with the marketing, technical, and operations teams to ensure smooth execution of regional strategies. Monitor competitor activities and market trends to identify challenges and areas for improvement. Maintain accurate and timely sales data in CRM tools and provide regular reports to senior management. Qualifications & Skills Education: Degree in Medical Laboratory Technology (MLT), Biomedical Engineering, or Pharmacy. Experience: Minimum 2 years of proven experience in IVD sales, preferably in a regional or field role. Strong knowledge of diagnostic instruments and reagents. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and manage a regional territory effectively. Willingness to travel extensively within the assigned geography. Key Competencies Strategic account management Field sales and territory development Product knowledge in clinical diagnostics/IVD Goal orientation and performance-driven mindset Customer relationship and stakeholder engagement Work with a leading name in the IVD and diagnostic industry Opportunity to make a significant impact in a growth-focused environment Competitive compensation and performance-based incentives Collaborative culture with training and development support Apply now and help shape the future of diagnostic healthcare in India. Qualification : Degree in Medical Laboratory Technology (MLT), Biomedical Engineering, or Pharmacy.

Business Development Manager Location: Hyderabad, India Employment Type: Full-Time Experience: 2 6 years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd. is a rapidly growing Fintech NBFC and a part of the OfBusiness Group. Headquartered in Gurugram, OXYZO specializes in B2B lending to SMEs and Emerging Corporates across India. Since its inception in 2017, OXYZO has built a robust AUM of 8,400 Cr and reported a PAT of 360 Cr in the last fiscal year. With a presence in 20+ cities including Hyderabad, OXYZO is backed by marquee investors like Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave. Role Overview We are seeking a dynamic and results-driven Business Development Manager to expand our footprint in Hyderabad. In this role, you will be responsible for acquiring SME and Emerging Corporate clients across a diverse range of industries including manufacturing, engineering, chemicals, pharma, textiles, and logistics. This is a high-impact role with significant earning potential, cross-functional collaboration, and exposure to leadership. Key Responsibilities Source and acquire SME and Emerging Corporate clients through direct outreach, referrals, and industry networking. Conduct detailed credit and risk analysis, and prepare credit notes to structure competitive and compliant financial deals. Ensure documentation completion and timely disbursement of loan facilities. Collaborate with the risk and leadership teams to structure deals and onboard clients efficiently. Identify and pursue new growth sectors and geographic clusters in collaboration with regional leadership. Build a strong network with industry players, business owners, and financial intermediaries to generate leads and drive business growth. 1+ years of experience in client acquisition for B2B financial products, preferably in Banks/NBFCs. Strong understanding of financial statements, including balance sheets and profit & loss statements. Excellent communication and interpersonal skills. Willingness to travel within the region to meet clients and stakeholders. Unlimited Earning Potential Attractive incentives with no cap; performance-driven earnings can match or exceed your annual CTC. Monthly Incentive Payments Regular payouts for monthly performance. Reimbursements Monthly travel and mobile expense reimbursements to cover sales costs. Comprehensive Insurance Full Mediclaim and Accidental Insurance coverage. Join a fast-scaling fintech leader backed by some of the top global investors. Be part of a mission-driven team creating financial inclusion and access for Indian SMEs. Thrive in a performance-oriented culture that recognizes and rewards high achievers. Opportunity to work with a seasoned leadership team and gain cross-functional exposure.

Business Operations Analyst IT Managed Services Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services. For over 25 years, Milestone has supported enterprise clients with IT transformation, innovation, and operational agility. We specialize in solutions like Application Services, Digital Product Engineering, AI/Automation, and ServiceNow. With over 3,000 employees, Milestone continues to drive industry-leading innovation through a people-first approach and collaborative work culture. Job Overview Milestone India is seeking a talented and dynamic Business Operations Analyst to join the Business Operations team. The role involves supporting Onshore Service Delivery Executives (SDMs) and Managers globally. You will analyze data, identify business opportunities, and improve operational efficiency. This position requires excellent attention to detail and the ability to work with multiple stakeholders. How You Will Make an Impact Review Business Policies & Processes: Analyze data and business information to identify opportunities for improvement and optimize operations. Financial Performance Reporting: Generate dashboards/reports on costs vs revenue for key customers. Identify cost-saving initiatives, billing leakages, and profitability opportunities. Cross-functional Collaboration: Work closely with executive management, delivery, sales, and finance teams to achieve company goals. Timecard Administration: Ensure accurate recording and billing of hours across multiple programs. Billing Analysis: Provide billing recaps and analysis for the delivery team to take corrective actions. Template Standardization: Standardize reporting templates for CSAT, QBRs, MBRs, and other KPIs. Customer NPS Reporting: Track and follow-up on customer NPS scores and provide reporting insights. SLA/KPI Reporting: Report on project SLAs, KPIs, and CPI index to measure performance. Process Automation & Centralization: Identify opportunities to centralize mundane tasks, automate processes, and reduce human errors. Vendor Feedback: Provide periodic feedback based on data and SLAs to improve efficiency and reduce costs. Financial Data Presentation: Present financial insights to key customers and internal stakeholders. Strategic Financial Planning: Experience in finance management, operations, budgeting, cost control, and M&A. Customer Billing: Centralize and validate billing accuracy across clients and vendors. Contract Management: Track SOW/CR renewals and ensure timely amendments and follow-up with stakeholders. Resource Tracking: Ensure resources are properly billed from day-1, tracking hires, terminations, and role movements. Adhoc Project Support: Handle new projects, assess, plan, and execute with support from the Team Lead. What You Will Need to Succeed Experience: At least 5-7 years in a Business Operations Analyst role, with 7-9 years of hands-on IT experience. Self-driven: Ability to work independently with minimal supervision. Analytical Skills: Strong analytical and organizational skills to enhance business performance and improve processes. Reporting Skills: Ability to generate insightful reports and present data to management and customers. Financial Acumen: Knowledge of finance and delivery to improve profitability and reduce delivery costs. Advanced Excel Skills: Strong proficiency in Excel, PowerPoint, and reporting tools (e.g., Tableau, Workday). Collaboration: Proven ability to build positive, constructive relationships with superiors, peers, and stakeholders. Agility: Willingness to stretch and contribute as needed. Exceptional Communication: Excellent verbal and written communication skills to interface with various teams. At Milestone, we believe in providing a collaborative, inclusive environment where employees are empowered to reach their full potential. By working at Milestone, you will have the opportunity to contribute to transformational IT solutions, enhance your skill set, and work with cutting-edge technologies.

Digital Marketing Consultant - gTech Ads at Google Company Overview: Google creates products and services that aim to make the world a better place. gTech Ads is an integral part of Google's efforts to help customers maximize their success with Google Ads products. gTech Ads provides technical support and media services to customers, helping them optimize and implement ad campaigns, gain insights, and resolve complex business challenges. The team works cross-functionally with sales, product, and engineering teams to develop innovative solutions and tools that improve the customer experience and drive business growth. Job Overview: As a Digital Marketing Consultant within gTech Ads, you will be responsible for delivering consultative, technical, and media solutions to help Google Ads clients optimize their advertising campaigns and achieve their business goals. You will work with external advertisers, building strong relationships, offering strategic guidance, and leveraging Google Ads solutions to address their unique needs. You will work with internal teams to deliver customized solutions, driving product adoption, business growth, and ROI for clients. Responsibilities: Advise Key Clients: Leverage your expertise in digital marketing and technical solutions to address business challenges, providing consultative support and driving the success of Google Ads clients. Help clients design effective media plans and implement solutions to meet their advertising goals. Client Relationship Management: Build and nurture relationships with external advertisers, supporting all aspects of campaign management from planning and pitching to implementation and optimization. Use your expertise to ensure product adoption and business growth for clients. Collaborate Across Teams: Work closely with sales, product, and engineering teams to drive growth plans for clients. Collaborate on insights, solutions, and strategies for vertical and sub-verticals to ensure that clients receive tailored, data-driven recommendations and optimizations. Consultative Marketing Solutions: Deliver digital marketing solutions that address client issues by providing both media strategies and technical guidance. Help clients optimize their campaigns and improve their overall advertising performance. Advocate for New Product Features: Promote new product features, assist with adoption through account setup, and provide technical guidance on infrastructure and data integration in Google Ads. Minimum Qualifications: Education: Bachelor s degree or equivalent practical experience. Experience: 5 years of experience in digital media or digital marketing/advertising solutions, with a focus on implementing and measuring digital advertising campaigns and providing client solutions. 4 years of experience in a client-facing role, collaborating with partners across multiple levels. Preferred Qualifications: Experience: 5 years of experience working with internet products and technologies. Knowledge of programmatic platforms and products, and familiarity with the performance advertising market or online ads landscape. Skills: Strong data analysis skills, with the ability to interpret datasets, identify trends, and translate findings into compelling narratives. Excellent business negotiation, influencing, and communication skills, with the ability to collaborate cross-functionally and build relationships with multiple teams and stakeholders. Proven project management skills, with the ability to oversee and manage multiple, simultaneous solutions supported by internal teams. About the Team: gTech Ads supports Google s advertising customers by providing both strategic and technical services. The team is a trusted advisor to Google s customers, helping them get the most out of Google Ads through personalized, scalable solutions. Whether addressing bespoke business needs or scaling solutions globally, gTech Ads ensures that clients achieve maximum ROI and success with Google s advertising products. What We Offer: Collaborative Culture: Work in a team that values innovation, problem-solving, and creative thinking. Impactful Work: Help businesses of all sizes achieve their advertising goals and grow with Google s powerful advertising solutions. Growth Opportunities: Collaborate with top professionals across various fields, including sales, product, and engineering teams. Apply Now to join Google s gTech Ads team and help shape the future of digital marketing for global advertisers. Qualification : Bachelors degree or equivalent practical experience.

Digital Marketing Head Experience: 10+ Years Technology: SEO / SEM Department: Delivery Employment Type: Full-time, Permanent Job Function: Information Technology Work Mode: Work from Office (Hyderabad) About Machint With a startup spirit as we enter our 5th year of operations, Machint Solutions is looking for curious and courageous minds to join our journey. At Machint, innovation drives everything we do, and we go beyond the ordinary to redefine traditional business processes. We specialize in intelligent automation solutions and offer expert consultancy to help organizations kickstart their digital transformation journey. Our expertise spans RPA, BPM, Data Science, Digital Engineering, AI/ML, QA, and Business Consulting, enabling global organizations to achieve their digital goals. Machint is your Gateway to Transformation. Ready to be part of our exciting journey? Join us! Role Overview We are seeking a Digital Marketing Head who will play a strategic and entrepreneurial role, driving digital growth, expanding our solutions portfolio, and crafting innovative digital marketing campaigns that drive measurable business impact. The ideal candidate is a digital visionary, adept at combining creative strategies with data-driven insights, while fostering strong relationships internally and externally. Key Responsibilities Develop and manage a comprehensive digital marketing strategy, covering SEO/SEM, social media, email marketing, and digital advertising. Maintain and enhance Machint s social media presence across all relevant channels. Measure, analyze, and optimize campaign performance, ensuring data-driven decision-making and continuous improvement. Identify new business opportunities through digital partnerships, influencer collaborations, and vendor agreements. Build and nurture long-lasting customer relationships by understanding their needs and aligning digital efforts to address them. Own the digital sales revenue targets, ensuring campaigns directly contribute to top-line growth. Collaborate with cross-functional teams, including product, sales, and leadership, to align marketing strategies with business goals. Create and present sales reports, performance analysis, and realistic forecasts to the leadership team. Conduct market research to stay ahead of emerging trends, competitor strategies, and evolving customer needs. Leverage analytics tools to track and optimize key digital KPIs, ensuring both brand awareness and lead generation goals are met. Drive content strategy from creative ad copies to website content, ensuring it s engaging, impactful, and aligned with Machint s brand voice. Essential Requirements 10+ years of progressive experience in Digital Marketing leadership roles. Expertise in SEO, SEM, and digital advertising strategies. Proven track record of driving sales through digital channels. Strong understanding of social media algorithms, tools, and best practices. Experience with content creation, editing, and content marketing strategies. Ability to craft presentations, pitch digital strategies, and provide creative direction for campaigns. Experience in collaborating with influencers and driving strategic partnerships. Strong command over Google Analytics, Google Ads, Meta Ads Manager, and other relevant tools. Preferred Candidate Profile Male or Female candidates welcome. Strong understanding of the IT services industry. Excellent communication, interpersonal, and analytical skills. Attention to detail, ensuring accuracy across all marketing campaigns. Ability to work both independently and as part of a collaborative team. Comfortable in a fast-paced, dynamic environment. Employee Benefits 5-day work week Free lunch and snacks Festival celebrations, family day, and team outings Comprehensive health insurance Flexible working environment Company-sponsored certifications Travel opportunities Attractive bonuses Fixed, variable, project-linked, referral bonuses Diversity & Inclusion Machint is an Equal Opportunity Employer, welcoming applicants from all backgrounds, identities, and abilities. We are dedicated to creating an inclusive workplace where everyone feels valued and empowered.

Job Title: Senior Product Manager/Strategy Company: Oracle Location: Hyderabad Position Summary Oracle is seeking a Product Manager for its Oracle Insurance Policy Administration (OIPA) product within the Life & Annuities insurance space. OIPA is a leader in the market for life insurance policy administration, offering scalable and flexible solutions for life insurers. As a Product Manager, you will lead the full lifecycle of these products, from ideation through to market launch, working closely with cross-functional teams to deliver customer-centric solutions. Key Responsibilities Product Leadership: Own the end-to-end product lifecycle for Life & Annuities insurance solutions. Define and execute the product strategy, roadmap, and vision, aligning with organizational goals and market needs. Collaborate with cross-functional teams (engineering, design, marketing, sales, operations) to deliver innovative, scalable solutions. Industry Expertise: Possess deep knowledge of Life & Annuities insurance products (term life, whole life, universal life, annuities, riders). Lead the design of product templates and configurations for streamlined implementation. Stay updated on regulatory, market, and technological trends to anticipate changes and opportunities. Innovation with GenAI: Explore and implement Generative AI-driven solutions to enhance product personalization, underwriting, customer service, and claims management. Work closely with data science and engineering teams to develop AI-enabled tools and bring innovative solutions to market. Stakeholder Communication: Present complex ideas and strategies to stakeholders, clients, and executive leadership in a compelling manner. Develop persuasive product documentation, including business cases, product requirements, and technical specifications. Represent Oracle at industry events, conferences, and client meetings. Implementation Expertise: Leverage experience in implementing Life & Annuities insurance products across various platforms. Work with delivery teams to ensure seamless product launches and customizations. Additional Responsibilities: Gather and document business requirements for new enhancements. Collaborate with product teams to develop user stories, UI mock-ups, and solicit user feedback. Work with sales and marketing teams to develop product collateral and maximize product adoption. Conduct presentations and training sessions to internal stakeholders, customers, and partners. Ideal Candidate Qualifications/Skills Education: Bachelor s or Master s degree in Commerce, Business, or Computer Science from a reputed college/university. Experience: At least 8 years of relevant experience with a minimum of 6 years in Life & Annuities insurance. Industry Expertise: Strong experience in designing or implementing Life & Annuities insurance products. Solutioning Skills: Proven track record of delivering client-focused solutions and managing implementation plans. Project Management: Ability to manage multiple projects, deadlines, and priorities in a fast-paced environment. Collaboration: Strong organizational skills and the ability to work effectively across cross-functional teams. Self-Starter: Proactive, results-driven with a focus on continuous improvement and staying updated with emerging market trends and technologies. Certifications: Any certifications in the Life Insurance domain are a plus. Preferred Skills Experience with Generative AI applications in insurance. Strong leadership and communication skills to engage internal and external stakeholders. Prior experience with insurance policy administration systems. Qualification : Bachelors or Masters degree in Commerce, Business, or Computer Science from a reputed college/university.

Job Title: Product Manager - Life & Annuities Insurance Solutions Company: Oracle Location: Hyderabad Position Summary Oracle is looking for a Product Manager to join the Oracle Insurance Policy Administration (OIPA) team. OIPA is a market leader in Life Insurance Policy Administration, helping insurers streamline their operations on a single platform, running on the secure, scalable Oracle Cloud Infrastructure. This role involves owning the entire product lifecycle for Life & Annuities insurance solutions and driving the product strategy, innovation, and customer experience. Key Responsibilities Product Leadership: Own the end-to-end product lifecycle, from ideation to market launch, for Life & Annuities insurance solutions. Define and execute the product strategy, roadmap, and vision, aligning with organizational goals and market needs. Collaborate with cross-functional teams (engineering, design, marketing, sales, operations) to deliver customer-centric, scalable solutions. Industry Expertise: Bring deep knowledge of Life & Annuities insurance products (term life, whole life, universal life, annuities, and riders). Lead the design and conceptualization of product templates and configurations to streamline implementation. Stay updated on regulatory, market, and technological trends to anticipate changes and opportunities. Innovation with GenAI: Implement Generative AI-driven solutions to enhance product personalization, underwriting, customer service, and claims management. Collaborate with data science and engineering teams to develop AI-enabled tools and deliver innovative solutions. Stakeholder Communication: Present complex ideas and strategies to stakeholders, clients, and leadership in a clear, compelling, and professional manner. Develop persuasive documentation, including business cases, product requirements, and technical specifications. Act as a thought leader, representing Oracle at industry events, conferences, and client meetings. Implementation Expertise: Leverage experience in implementing Life & Annuities insurance products across multiple platforms. Partner with delivery teams to ensure seamless product launches and customizations, meeting client-specific requirements. Additional Responsibilities: Gather and document business requirements for new enhancements and product developments. Collaborate with the product team to develop user stories, UI mock-ups, and analyze user feedback. Work with sales and marketing to develop high-quality product collateral and maximize product adoption. Conduct presentations and training sessions for internal stakeholders, customers, and partners. Ideal Candidate Qualifications/Skills Education: Bachelor s or Master s degree in Commerce, Business, or Computer Science from a reputable college/university. Experience: 8+ years of experience in Life & Annuities insurance, with at least 6 years in life insurance. Solutioning Skills: Strong history of delivering extraordinary solutions to clients and managing implementation plans. Project Management: Ability to manage multiple projects, deadlines, and priorities in a fast-paced environment. Collaboration: Excellent collaboration and organizational skills; ability to work effectively across diverse teams. Self-Starter: Proactive, results-oriented, with a can-do attitude and focus on continuous improvement. Insurance Expertise: Prior implementation or product development experience in insurance policy administration systems. Certifications: Any certifications in the life insurance domain are a plus. Qualification : Bachelors or Masters degree in Commerce, Business, or Computer Science from a reputable college/university.

Minimum Qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns, and providing client solutions. 4 years of experience in a client-facing role working with partners across multiple levels. Preferred Qualifications: 5 years of experience in Internet products and technologies. Experience in data analysis, with the ability to interpret datasets, identify trends, and translate findings into compelling narratives. Knowledge of Programmatic platforms and products, the performance advertising market, or online ads landscape. Excellent business negotiation, influencing, or communication skills, with the ability to collaborate cross-functionally with multiple teams and stakeholders and build relationships. Excellent project management skills, with the ability to oversee multiple, simultaneous solutions, supported by internal teams. About the Job: gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self-help and in-product support to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers' business and marketing needs. Additionally, we provide complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product, and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and that we remain a trusted partner. Google creates products and services that make the world a better place, and gTech s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. Qualification : Bachelor's degree or equivalent practical experience.

Minimum Qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns, and providing client solutions. Preferred Qualifications: 3 years of experience in Internet products and technologies. Experience in data analysis, ability to interpret datasets, identify trends, and translate findings into compelling narratives, with a strong aptitude for quickly understanding technical concepts and knowing when to apply them. Knowledge of apps platforms and products, the performance advertising market, or online ads landscape. Ability to collaborate cross-functionally with multiple teams and stakeholders while building relationships. Effective project management skills with the ability to oversee multiple, simultaneous solutions, supported by internal teams. Strong business communication, negotiation, and influencing skills. About the Job: gTech Ads is responsible for all support, media, and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services, from enabling better self-help and in-product support to providing better support through interactions, setting up accounts, implementing ad campaigns, and providing media solutions for customers' business and marketing needs. Additionally, we provide complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product, and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and remain a trusted partner. Google creates products and services that make the world a better place, and gTech s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. Qualification : Bachelor's degree or equivalent practical experience.

Job Summary We are seeking a highly analytical and detail-oriented team player to oversee the entire product lifecycle, from strategy development to evaluation. The ideal candidate will collaborate cross-functionally to define product roadmaps, identify new opportunities, and drive product success. Key Responsibilities: Define and articulate the product vision, ensuring alignment with business goals. Lead product planning and execution across all stages of the product lifecycle, including roadmap planning, release planning, and sprint planning. Gather, analyze, and prioritize product and customer requirements to optimize product development. Work closely with engineering, product, and sales teams to ensure seamless execution. Develop well-structured user stories using INVEST techniques. Prioritize user stories for sprints and facilitate backlog refinement sessions in collaboration with the technical team. Conduct sprint review sessions to assess progress and outcomes. Utilize Agile estimation techniques to estimate the product backlog effectively. Create wireframe prototypes and document system requirements comprehensively. Collaborate with peers to define best practices and enhance project delivery efficiency. Maintain documentation of system requirements using Jira and Confluence. Develop and monitor data-driven analytics to support product performance and decision-making. Qualifications: Bachelor s degree or equivalent, with a minimum of 2 years of experience as a Product Business Analyst. Engineering background is a plus. Strong written, verbal, and collaboration skills. Certifications in Product Management and Business Analysis are preferred. Qualification : Bachelors degree or equivalent, with a minimum of 2 years of experience as a Product Business Analyst.

Job Responsibilities Account management - Proactively manage client relationships to ensure renewals, reference-ability and facilitate expansion opportunities with sales teams Drive Product Adoption & Demonstrate Business Value Drive the adoption of Zimperium s solution within the Customer s user base and assist the Customer to realize the business value Product & Domain Expertise - Demonstrate strong domain & functional understanding of the solution and be a trusted advisor to the Customer. This includes basic technical skillset to understand architecture; being able to extract & interpret the underlying business data Customer Satisfaction & Risk Management Maintain a high level of customer satisfaction and be the primary interface to manage risks and escalations effectively. Customer Advocacy - Gather Customer s feedback about products, their use-cases channel them effectively to drive product capabilities. Customer Onboarding Assist the Customer with deployment planning, best practices deployment approach and proactive management of risks to facilitate a smooth and agile rollout of the solution Requirements 5 7 years of Security Operations experience, ideally working with SaaS customers to drive adoption of a technical platform or solution. 7+ years experience in an enterprise CSM capacity, with 10+ yrs. experience in an enterprise SaaS product support environment Strong experience with building and developing long-lasting executive-level relationships (including with CISO s and CIO s) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer s trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer s investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM s (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Proven Technical abilities with SIEM/SOAR solution with additional experience of SOC Operations Qualification : Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required