Sales Process Improvement Jobs in Noida

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Position: General Manager Operations Excellence (Strategy & Transformation) Location: Noida, Uttar Pradesh Department: Merchant Operations Employment Type: Full-time About Paytm Paytm is India s leading mobile payments and financial services distribution company. As the pioneer of mobile QR payments, we build innovative technologies that empower millions of small businesses with seamless payment and commerce solutions. Our mission is to bring half a billion Indians into the mainstream economy through the power of technology. About the Role We are seeking a dynamic and experienced leader to spearhead operational excellence initiatives across our merchant ecosystem. As General Manager Operations Excellence, you will own the end-to-end strategy and execution of merchant onboarding, engagement, and support. You will also lead the lifecycle management of our Field Sales Executives (FSEs), ensuring performance, productivity, and retention are optimized. This is a high-impact role that requires a strategic thinker with a hands-on approach and a deep understanding of field operations. Key Responsibilities Merchant Lifecycle Management Develop and execute scalable processes to onboard, support, and retain merchants across regions. FSE Strategy & Execution Lead the hiring, training, and performance management of Field Sales Executives. Drive initiatives that improve field productivity, reduce attrition, and enhance merchant experience. Operational Excellence & Process Innovation Identify bottlenecks in field operations and implement practical solutions by collaborating with cross-functional teams (product, tech, legal, and more). Performance Analytics Build systems to track KPIs for FSEs and merchant operations. Leverage data to generate insights, implement feedback loops, and continuously improve team performance. Field Sales Leadership Foster a culture of accountability and operational discipline. Share and implement field best practices across teams and regions. Strategic Roadmapping Drive planning and execution aligned with company goals. Own outcomes with a strong focus on business impact. Communication & Reporting Maintain clear, structured communication with internal stakeholders and leadership. Deliver regular updates, reports, and recommendations. Experience: 10+ years of experience in merchant operations, field sales, business operations, or consulting Proven track record of leading and scaling field operations in high-growth environments (fintech, e-commerce, or retail preferred) Skills & Attributes: Strong operational and analytical skills Excellent leadership, communication, and stakeholder management Strategic thinker with an execution-first mindset Ability to navigate ambiguity and work independently High bias for action and results Educational Background: MBA or equivalent postgraduate degree preferred Work in a merit-driven, fast-paced fintech environment with a wide canvas for growth and innovation Be a part of a mission-driven company that is transforming digital commerce at scale Collaborate with top talent across domains in an agile, flat, and inclusive organizational culture Opportunity to drive large-scale impact across 500M+ users and 21M+ merchants Qualification : MBA or equivalent postgraduate degree preferred

Business Analyst - Senior Manager (Offline Merchants) Location: Noida, Uttar Pradesh (On-site) Company: Paytm India s Leading Mobile Payments & Financial Services Platform About Paytm Paytm is India s pioneer in mobile payments and financial services distribution, revolutionizing commerce for millions of small businesses. Our mission is to empower half a billion Indians by bringing them into the mainstream economy through innovative technology. About the Team Our platform is experiencing rapid growth fueled by the adoption of multiple products. Understanding merchant pain points and delivering data-driven solutions are key to our success. This role focuses on driving merchant growth and monetization on the Paytm for Business (Bu) app. Role Overview As a Senior Manager Business Analyst, you will be the backbone of Paytm s merchant growth strategy. You will analyze large-scale data, build automated dashboards, and collaborate with cross-functional teams to drive monthly active user (MAU) growth and business monetization. Key Responsibilities Collaborate with the merchant growth team to drive MAU growth on the Paytm for Business app. Analyze data to identify trends, patterns, and insights that influence strategic decisions and improve Paytm s business outcomes. Design, develop, and maintain automated dashboards to monitor performance and inform stakeholders. Manage databases and data systems, ensuring data is organized and easily accessible for analysis. Prepare comprehensive reports for management highlighting key trends, insights, and future predictions. Skills & Qualifications 3 6 years of experience in business/data analysis, preferably in fintech or e-commerce. Strong problem-solving skills with the ability to identify the right data for hypothesis testing and derive actionable insights. Expertise in Excel, SQL, and Hive for handling and analyzing large datasets. Experience in developing automated dashboards and performance management tools. Excellent communication and project management skills to effectively engage with business stakeholders. Familiarity with web analytics platforms is a plus. Contribute to the largest fintech lending and payment ecosystem in India, with over 500 million users and 21 million merchants. Work in a vibrant, fast-paced environment that encourages innovation and personal growth. Play a pivotal role in shaping India s largest digital lending and merchant growth story. Excited to drive merchant growth at scale? Join Paytm and be part of India s fintech revolution!

Job Responsibilities Drive sales growth and team development through the creation of Enterprise strategy, sales management and strategic leadership. Develop and execute business development strategy and plan - both short and long term. Steer the organization through early opportunity identification & management, account & partnership engagement, project level engagement & execution. Responsible for company sales targets, growth in profits and expansion of markets revenue generation from Enterprise Sales vertical. Competitively engage with all the business touch points including engaging with powerful strategic Enterprise departments, agencies and large business aggregators. Put in place Strategies and plans to ensure 100% presence across all emerging business opportunities within the identified business verticals & also ensure that the company emerges Competitive and winning positions. Apply both strategic go-to-market models and more tactical approaches aimed at growing profitable Enterprise engagements and revenue base. Interact with all functional heads of the client company to understand their business processes / complexities for mapping appropriate IT solutions. Build a cohesive, productive team, leverage individual skills and collective talents for making winning proposals and associated business development efforts. Mentoring, designing sales training and incentive programs. Manage the sales teams for effective market penetration and revenue generation. Co-ordinate, lead, motivate and mobilise the company s Sales, Pre Sales, Marketing and Delivery teams. Skill Requirement Bachelor's or Master s degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute. 10+ years of experience in IT Sales- Enterprise Vertical dealing in IT SOLUTIONS comprising Software, Hardware, Networking, Security, Cloud, Data center. Must be Well connected with OEMs in Server Storage, Networking, Security and Cloud Domain. Must have Technical Understanding of Technology, IT products, Cloud, Data Center, SI, Web Hosting, cloud migrations, deployment. Proven hands-on experience on any cloud platform GCP, AWS, AZURE, IBM, ORACLE. Deep understanding of Cloud Technologies (Cloud computing services). Passion for growing businesses. Excellent team handling and mentoring skill. Excellent communication skills. Strong decision-making and problem solving skills. Qualification : Bachelor's or Masters degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute.

Role Purpose Define and manage product feature requirements and backlog for RxLogix Product(s) Collaborate with other team leads and members to ensure timely and quality release of product releases as per SDLC Job Description Define and manage use cases, business requirements, functional requirements, and acceptance criteria for RxLogix product(s) features Manage product backlog and release scope items including Epics, Stories and Bugs in JIRA Collaborate with other team leads and members to ensure timely and quality release of various product release deliverables using Agile as per RxLogix SDLC Guide internal product engineering team members on domain, product features & requirements. Conduct and lead in user consortiums and workshops with clients to present upcoming product features and capture their inputs and feedback. Define and build prototypes in collaboration with Engineering team to demonstrate new product features and concepts for early feedback from clients, sales team, and other stakeholders. Support product implementation teams and clients on product features during implementation projects Support pre-sales activities, client demoes and user conferences in close collaboration with sales team. Education Bachelor s/Master s degree in Technology from reputed college Minimum 10 years of experience on software product development industry and at least 5 years in Pharmacovigilance domain At least 3 years in product management role Strong knowledge of pharmacovigilance domain and key regulations like like 21 CFR Part 11, HIPAA, E2B R2 / R3 from ICH, EMA, FDA, PMDA, eMDR, eVAERS, , etc. Strong background and experience in enterprise class web-based application and RDBMS database technologies like Oracle. Exceptional communication, documentation, presentation, and analytical skills with ability and experience to lead, communicate and present to clients at major conferences and user group meetings. Coordination and negotiations skills to handle interactions within RxLogix with departments, senior management, leads, peers, and team members belonging to development, testing, UI, quality, and other cross products teams. Strong experience of working in Agile software development SDLC with Epis and Story driven product management. Ability to work well under pressure, handle and prioritize multiple tasks simultaneously while delivering on-time with quality. Personal qualities including ownership, integrity, assertiveness, dedication, teamwork, and eye-to-detail. Willingness to travel for 1-2 weeks short business trips every few months within the county and to other countries to meet clients and internal stakeholders. Qualification : Bachelors/Masters degree in Technology from reputed college

General Purpose: RxLogix is seeking experienced and successful Business Development Managers to join our team to develop new business, manage client relationships, promote the RxLogix brand and drive the next stage of our ambitious growth plan. We are looking for proven software sales success in the life sciences vertical, experience of driving complex sales cycles to closure and the ability to open new accounts Essential Duties & Responsibilities Understand the RxLogix value statement and be able to communicate this up to the C level with our customers and prospects Meet/exceed targets for pipeline generation and revenue through: Identifying new prospects for RxLogix products and services Supporting existing customers through meaningful relationship management and translating into new opportunities Work collaboratively with colleagues across the sales and marketing team to identify target accounts and to develop revenue opportunities Ownership of individual sales process including pipeline and forecasting Manage complex sales cycles, utilizing internal and external resources as appropriate Minimum Requirements Experience selling leading-edge technology into life sciences. Successful track record developing new relationships within new accounts Preferably an established network in the Drug Safety/Pharmacovigilance domain Fluent in English Willing to travel (50% of time) Personal attributes including integrity, courage, dedication, teamwork and an eye for detail

Job Description: We are seeking a dynamic and result-oriented trainee to join our team. The ideal candidate should have 0-1 year of experience, exceptional communication skills, a strong sales orientation, and the ability to thrive in a fast-paced environment. While comprehensive training on product knowledge and sales strategies will be provided, a solid foundation in digital marketing concepts is desirable. Key Responsibilities: Identify and develop new business opportunities in the digital marketing services sector. Build and maintain relationships with potential clients through proactive outreach and networking. Understand client needs and objectives to tailor digital marketing solutions that meet their requirements. Achieve and exceed sales targets through effective lead generation, prospecting, and closing strategies. Collaborate with internal teams to ensure seamless execution and delivery of digital marketing services. Stay updated on industry trends, competitor activities, and market developments to identify opportunities for growth. Requirements: Bachelor's degree in Marketing, Business Administration, or a related field. 0-1 year of experience in sales, preferably in digital marketing or related services. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Ability to work independently as well as part of a team. Knowledge of digital marketing concepts such as SEO, SEM, social media marketing, etc., is a plus. Willingness to work in US shift timings and from the office in Noida, Sector 63. Benefits: . Opportunity for professional growth and career advancement in a dynamic industry. Collaborative and supportive work environment, certified as the best place to work. Health insurance coverage and other benefits as per company policies. Qualification : Bachelor's degree in Marketing, Business Administration, or a related field.

Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Production Support Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsible for Production Support & Operation of LifeSys Platform Responsible for client communication on critical issues. Participate in monthly governance/operations discussions with stakeholders Responsible for all internal KPI and external client SLA's for operations and Production Support scope Work with support team across regions (US, Canada and India) for resolutions of tickets and identifying permanent fix. Liaise with internal & external clients for weekly, bi-weekly and quarterly meetings / reports Works with internal Admin leadership for peak-season readiness Join weekly CAB meetings to review and approve the changes Join weekly project release meetings to review project elevations planned and arrange appropriate teams for support for post production validations Support sales / CE/CDE s on the upcoming new deals and provide appropriate information on estimation from support perspective. Generate monthly KPI and SLA reports and share with respective client stakeholders Participate in High Severity calls with SMOC and internal teams for logical closure of issues About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Process Lead / Process Engineer Location: Noida Experience: 5 20 Years Industry: Chemical Process | Oil & Gas | Refinery | Petrochemical | Fertilizer Employment Type: Full-Time Role Overview: We are seeking an experienced Process Lead / Process Engineer to join our engineering team. The ideal candidate will have a strong background in process design and engineering within sectors such as oil & gas, refineries, petrochemicals, fertilizers, or chemical process plants. This role involves technical review and enhancement of basic engineering packages (BEPs), ensuring optimum operability, and driving value engineering. Key Responsibilities: Basic Engineering Package (BEP) Review Analyze and provide value-added recommendations to basic engineering packages for improved operational efficiency. Identify areas for optimization in plant operability and process control. Process Design Optimization Provide technical input for the design and selection of pumps, control valves, and other critical process equipment. Review and validate process data sheets for control valves, flow transmitters, level instruments, etc. Stakeholder Coordination & Communication Lead and participate in internal departmental meetings, client discussions, vendor interactions, and management reviews. Ensure clear and consistent communication across all project stakeholders. Required Skills & Qualifications: Bachelor s degree in Chemical Engineering or related field (Master s preferred for senior roles) 5 to 20 years of experience in process engineering in relevant industries Strong understanding of process instrumentation, control systems, and equipment design Proven ability to review and improve basic engineering documentation Effective leadership, coordination, and interpersonal skills Strong communication skills, both written and verbal Preferred Industry Experience: EPC/EPCM companies or plant owners in sectors including: Oil & Gas Refineries Petrochemicals Fertilizers Chemical Process Plants If you're passionate about driving engineering excellence and optimizing complex industrial processes, apply now to be a part of our growing team. Qualification : Bachelors degree in Chemical Engineering or related field (Masters preferred for senior roles)

Job Title: Enterprise Sales Manager Location: Noida, India (Work from Office) Job Type: Full-Time Industry: Technology | SaaS | Conversational AI About Rezo.AI At Rezo.AI, we are transforming customer experiences through our AI-Powered CX Cloud, which automates and analyzes customer interactions at scale across voice and non-voice channels in 30+ languages. Founded by IIT alumni Manish and Rashi Gupta in 2018, our platform is designed to help enterprises reduce churn and boost revenue without increasing operational costs. Our AI-driven APIs enable real-time 24x7 intelligent automation, providing instant responses with minimal human involvement making customer experience smarter, faster, and more cost-effective. The Problem We Solve Traditional contact centers are overwhelmed by query volumes, understaffed teams, and outdated systems resulting in poor support, customer churn, and revenue loss. Rezo.AI addresses this with its next-gen conversational AI platform scaling intelligent support at low costs. About the Role: Enterprise Sales Manager (7+ Years Experience) We are seeking an experienced and results-driven Enterprise Sales Manager to join our growing team. This role is ideal for professionals with a strong background in B2B, SaaS, or Conversational AI sales who can confidently manage complex sales cycles, drive new business, and work closely with CXO-level stakeholders. Responsibilities Own the complete sales cycle: from prospecting to closing for large enterprise accounts. Identify and convert new logo opportunities in the assigned region/industry vertical. Build and nurture CXO-level relationships, understanding client pain points and mapping solutions effectively. Present tailored solutions using consultative and concept-based selling approaches. Collaborate with pre-sales and product teams to tailor and deliver high-impact demos. Track and achieve quarterly/annual revenue targets. Stay up to date with market trends, competitors, and emerging technologies in the CX automation and AI domains. Requirements 7+ years of experience in Enterprise Sales, SaaS, or Conversational AI solutions. Strong understanding of solution and concept selling in the B2B domain. Proven experience in selling platforms such as CRM, ERP, CPaaS, Contact Center Solutions, or similar technologies. Ability to engage with C-suite executives and decision-makers. Technologically adept comfortable understanding and explaining complex solutions. Excellent communication, presentation, and negotiation skills. Highly driven, proactive, and comfortable working in a fast-paced startup environment. Life at Rezo.AI Open culture with regular town halls and full business transparency. Relaxed, inclusive, and collaborative work environment. Autonomy, ownership, and constant learning backed by cutting-edge tools and mentorship. Balanced work-life culture and company-sponsored off-sites to unwind with the team. Perks & Benefits Best-in-class health insurance & mental wellness programs. Flexible, contemporary leave policy (beyond standard sick leaves). Learning-first culture with access to training, mentorship, and growth opportunities. Join a fast-scaling AI SaaS startup with ambitious goals and a dynamic work environment. Work alongside top talent across AI, engineering, and enterprise sales. Play a key role in transforming enterprise CX with one of the most advanced AI platforms in the space. Thrive in a diverse, merit-driven organization where your ideas and work create real impact.

Job Title: City Head Hyperlocal Quick Commerce (Noida) Location: Noida Company: Loadshare Networks About Loadshare Networks: Loadshare Networks is a tech-driven logistics company redefining how goods move across India. Since our founding in 2017, we ve grown rapidly into a Series C startup, backed by top-tier investors such as Tiger Global, Matrix Partners, Stellaris, and CDC. Our asset-light, integrated platform powers end-to-end logistics for India's largest brands, managing over 500,000 shipments daily. We offer a broad range of services from intra-city deliveries for food, e-commerce, and quick commerce to intercity trucking, linehaul, and warehousing. Role Overview: We re looking for a strategic and execution-focused City Head to lead our Hyperlocal - Quick Commerce operations in Noida. This role involves managing last-mile operations for over 50 Quick Commerce stores and scaling a major client s business by 20X within a year. Prior experience overseeing 20+ QC stores in a metro like Bangalore is essential. Key Responsibilities: Oversee end-to-end last-mile operations for 50+ Quick Commerce stores in Noida. Build, lead, and mentor a high-performing city operations team. Design, optimize, and enforce SOPs for hyperlocal logistics and deliveries. Monitor operational KPIs and drive data-led process improvements. Ensure adherence to safety protocols and regulatory compliance. Partner closely with the client to scale operations rapidly and sustainably. Qualifications & Skills: Bachelor s degree required; MBA or advanced degree is a plus. 7+ years of experience managing last-mile logistics, especially in grocery or quick commerce. Demonstrated success in leading city-scale operations and P&L ownership. Deep knowledge of hyperlocal delivery models and supply chain best practices. Strong analytical mindset with experience in using logistics and BI tools. Excellent leadership, communication, and stakeholder management skills. Comfortable working in a fast-paced, high-growth startup environment. Qualification : Bachelors degree required; MBA or advanced degree is a plus.

Job Responsibilities Manage the BPO recruitment process and supervise the team of recruiters. Manage key ratios of TAT (Turnaround Time), Joining Ratio, Referral contribution, and infant attrition. Maintaining strong candidate engagement during pre-boarding to minimize pre-joining attrition. Work with business leaders to determine current and future staffing needs. Leveraging social media, job boards, Internet, and other sourcing means for available vacancies. Strengthen relationships with third-party recruitment agencies, NGOs, FOC (Free of Charge) consultants, and College Campuses to ensure their full support to meet hiring needs. Creating weekly/monthly reports to accurately reflect talent plan, status, and other reports. Prepare Recruitment trackers. Skill Requirement 5-8 years of Domestic BPO recruitment experience. Strong BPO hiring experience - Bulk hiring, mass recruitment, walk-ins, campus hiring. Good network with FOC consultants, training institutes, campuses, NGOs, and Govt. run programs. Team handling experience of a minimum 4-5 years. Strong exposure to Social Networking & Data Mapping through job portals, LinkedIn, Google, Facebook, etc. Dynamic, Confident, Good Communication skills. Solid understanding of sourcing techniques, usage of job boards/portals. Deadline-driven, with good time management to balance competing demands.

Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.

Job Description We are seeking a passionate and result-oriented Project Manager to join our dynamic team. You will lead and manage IT projects from inception to completion. This role requires a combination of strong project management skills and a deep understanding of project ownership principles. The ideal candidate will be able to drive projects forward, ensuring timely delivery and high-quality outcomes. Roles and Responsibilities: Develop comprehensive project plans, including timelines, resource allocation, and milestones. Coordinate with internal resources and clients for the flawless execution of projects. Ensure that all projects are delivered on time, within the scope, and within the budget assigned. Work as the primary point of contact for project-related decisions, collaborating with stakeholders to define project requirements and priorities. Manage project resources effectively, including team members and budget. Monitor and evaluate project progress, identifying and addressing any issues that may impact delivery. Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques. Measure project performance using appropriate tools and techniques, report and escalate to management as needed. Implement a robust feedback cycle for continuous improvement, seeking and incorporating feedback throughout the project. Determine and oversee consistent testing, evaluation, and troubleshooting of all products in all stages of completion. Manage relationships with all stakeholders. Track and monitor risks, implementing mitigation strategies and adapting as needed. Create and maintain comprehensive project documentation. Delegate project tasks based on individual strengths, skill sets, and experience levels. Meet budgetary objectives and adjust project constraints based on financial analysis. Attend conferences and training as required to maintain proficiency. Stay up to date on the latest trends and best practices in IT project management. Effectively lead by mentoring and guiding the team in achieving desired goals. Requirements: Bachelor s/Master s degree in a relevant field; additional certifications in project management are a plus. Minimum 4-6 years of experience as a Project Manager (Preferably in IT Technology). Certification courses like PMP, Prince2, or Scrum Master would be preferable. Proven track record of successfully delivering projects on time, within budget, and scope. Strong understanding of Agile methodologies and experience with Agile tools. Excellent communication and interpersonal skills. Ability to manage multiple projects and thrive in a fast-paced environment. Analytical mindset with strong problem-solving skills. Familiarity with Software Development Life Cycle (SDLC) processes. Knowledge of tools such as Jira, Azure DevOps, MS Projects, Zoho Projects, or similar project management and collaboration platforms. Qualification : Bachelors/Masters degree in a relevant field; additional certifications in project management are a plus.

General Skills: Excellent in reporting tools and techniques, presentation skills Strong communication skills Excellent analytical skills Strong interpersonal communication and management skills Demonstrated problem-solving skills Process improvement Strong understanding of statistics and ability to represent data effectively to higher management Roles and Responsibilities: Analyze complex business problems and determine an IT solution Gather data and analyze business and user needs Coordinate the development of documentation to enable implementation and turnover of the process of the system Implement, lead, and audit progress with the development process and quality initiatives as appropriate to the project and product needs Ownership of standards-based compliance or process improvement efforts, as required by programs and as appropriate to project and product needs Participate in and implement global software quality improvement initiatives and processes, ensuring adherence to project standards and timely, measurable results Leverage effective, clear, and timely communication via all available written and verbal forms Ensure commitments and progress to schedules remain clear, reasonable, proactively monitored, and timely reported to the Project Manager Implement development plans and coach individuals to reach their maximum potential Provide regular constructive feedback on performance/development and address poor/mediocre performance in a timely manner Regularly communicate company news and team progress against the business plan Create team spirit and coordinate between the technical team and higher management Knowledge of preparing BRD, SOW, and RFP documents Experience in writing user stories Define the objectives and scope of the business system Proactively maintain awareness of development methodology and standards to improve project, product, or process quality Conduct post-project evaluations Plan and oversee new marketing initiatives Create a detailed Scope of Work document

Summary RxLogix is an innovative company developing cutting edge software products for the pharmaceutical industry. We are seeking passionate candidates to join our Engineering team in Noida, India. We offer competitive salaries, and other benefits to make sure everyone here has a stake in our success. We re a fast-growing organization looking for talented people to take on big, ambitious projects and deliver amazing results. Description Should drive and own projects end to end, build a strong Engineering culture, operational excellence & innovation. Drive engineering best practices and metrics for continuous improvement in an Agile environment . Develop the roadmap and manage headcount, schedules and deliverables across multiple projects . Motivate, set objectives, review performances, define growth plans, and nurture a collaborative environment for team members. Design application modules and features for high performance, scalability, security and availability Complete ownership and accountability of the quality and timely delivery of the tasks assigned to your team. Collaborate with other team members like product owner, architect, project manager, test manager, database team, and quality team, etc to deliver product features, releases and technical PoCs with high quality and timely manner using agile methodologies. Define, improve and follow best practices and processes related to design, code review, unit test, documentation for development team . Own hiring, grooming and growing your team members in terms of technology as well as career path. Proactively raise, suggest and discuss improvement areas and issues related to people, processes, technology, quality and delivery with own manager and higher management. Key skills Should have 16+ years of progressive experience architecting, developing & shipping software products, and leading a team. Strong experience in developing web apps for scalability, availability, performance, security Must Have Qualifications BE/ B.Tech./ MCA/ from recognized institute with good academic score Lead a team of 15+ engineers closely with complete authority and accountability to deliver high quality software products in a faced paced environment. Exhibit strong technical knowledge, leadership skills and independent execution Drive engineering best practices and metrics for continuous improvement in an Agile environment Collaborate with other technical managers, architects and product owners to build an integrated enterprise class software product suite for Fortune 100 pharmaceutical companies. Qualification : BE/ B.Tech./ MCA/ from recognized institute with good academic score

The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.

Position: Business Analyst Team Lead (Lending) Location: Noida, Uttar Pradesh Department: Analytics Lending Employment Type: Full-time About Us Paytm is India s leading mobile payments and financial services company. As a pioneer of the mobile QR payments revolution, we build cutting-edge technologies that empower small businesses through seamless payments and commerce tools. Our mission is to serve 500 million Indians and integrate them into the mainstream economy through innovation and technology. About the Team Our Lending team is rapidly growing, with increasing adoption across Paytm s financial products such as Paytm Postpaid (BNPL), merchant loans, and personal loans. This business is powered by data science and analytics, enabling intelligent, data-driven decision-making and tailored lending solutions for our users. Role Overview We are looking for a dynamic Business Analyst Team Lead to join our Lending Analytics team. In this role, you will lead data-driven initiatives, provide actionable insights, and develop analytical solutions that enhance business decision-making. You will play a key role in shaping Paytm's lending strategy by leveraging advanced analytics to solve complex problems and uncover growth opportunities. Key Responsibilities Lead analytical problem-solving for lending-related business challenges Develop and deploy machine learning models and data-driven solutions Generate business insights through in-depth data analysis and statistical modeling Collaborate with cross-functional teams including product, growth, and risk to align analytics with strategic goals Drive the adoption of analytics and showcase its impact on business performance Mentor junior analysts and help establish best practices for data-driven decision-making Requirements & Qualifications 2 6 years of experience in analytics within consulting, fintech, or BFSI domains Bachelor s or Master s degree in Statistics, Economics, Engineering, Mathematics, or a related quantitative discipline Strong hands-on experience with analytics tools such as Python/R, SQL, big data platforms, and data visualization tools Proficient in machine learning, data modeling, statistical techniques, and data management Proven ability to structure complex problems and derive strategic insights Experience building and scaling analytics functions in a business environment Excellent communication and storytelling skills with the ability to present findings to senior stakeholders Self-motivated, impact-oriented, and comfortable working in fast-paced environments Work in a collaborative, results-driven environment that emphasizes innovation and ownership Opportunity to drive real impact in one of India s fastest-growing lending businesses Improve customer engagement and maximize revenue opportunities through smart analytics Gain 360-degree feedback and support from peer teams and leadership Be part of a culture where respect is earned, and merit is recognized Qualification : Bachelors or Masters degree in Statistics, Economics, Engineering, Mathematics, or a related quantitative discipline

Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.