Sales Process Optimization Jobs in Mumbai

Manager - Sales Force Effectiveness (SFE) Location: Mumbai Group Company: RPG Life Sciences About the Role The Sr. Manager - SFE is responsible for driving operational excellence through data-driven insights, automation, and digital tools. This business-critical role ensures real-time KPI analysis, aligns sales activities with corporate goals, and mentors the team to enhance productivity across the organization. Key Responsibilities Strategy, Analytics & Benchmarking Align sales efforts with business objectives, including segmentation, targeting, and call planning. Monitor KPIs to evaluate sales team effectiveness and provide recommendations for improvement. Create MIS reports and dashboards for senior leadership and the PMT to ensure real-time visibility. Prepare IPM audit reports with competitor analysis and ensure EI for all brands exceeds 100% monthly. Provide market reflection summaries and insights on new product introductions. Automation, CRM & Data Quality Manage and optimize CRM platforms to support sales processes and improve productivity. Automate workflows such as call logging, sample tracking, and reporting. Oversee the integration of SFA tools with ERP and BI systems while maintaining data integrity. Train field sales teams on CRM system adoption and lead the optimization of SFA tools. Collaborate with vendors for UI/UX improvements to enhance user experience. Operations & People Leadership Optimize Travel Allowance (TA) and Daily Allowance (DA) submissions to drive a "0-deduction" culture. Provide insights on Continuing Medical Education (CME) expenditures to improve process efficiency. Mentor the SFE team on advanced tools like Excel, Power BI, and Power Query. Work with marketing, IT, and commercial teams to ensure data-driven decision-making. Address operational challenges through hands-on support and team guidance. Skills & Competencies Advanced Analytics: Proficiency in Power BI, Excel (Advanced), and Power Query. SFA Expertise: Mastery of Sales Force Automation platforms and CRM data integration. Leadership: Proven ability to coach teams and drive digital transformation. Analytical Depth: Expertise in KPI tracking, market trend interpretation, and root cause analysis. Qualifications & Experience Education: Bachelor's or Master s degree in Business, Data Analytics, or a related field. Experience: Minimum 15 years in Sales Operations, SFE, or MIS, ideally in pharma or FMCG. Track Record: Proven experience in automation, dashboarding, and team leadership. Success Metrics Timely delivery of accurate dashboards with actionable leadership insights. Measured increase in sales productivity via automation and data visibility. Reduced travel-related expenses and optimized CME processes. Development of a high-performing, continuously learning SFE team. Qualification : Bachelor's or Masters degree in Business, Data Analytics, or a related field

Job Title: Deputy Manager Accounts Receivable Location: Mumbai Education: M.Com / B.Com Experience: Minimum 5 years (with at least 2 years in a supervisory or managerial role) About the Role We are looking for a highly motivated and experienced Deputy Manager Accounts Receivable to oversee and enhance our receivables operations. The ideal candidate will bring strong financial acumen, team leadership experience, and a proactive approach to process improvement. This is a key role that ensures accurate financial reporting, efficient collections, and strong customer relationship management. Key Responsibilities Team Leadership: Supervise, mentor, and guide the accounts receivable team to ensure high productivity and continuous professional development. Customer Account Reconciliation: Ensure accurate reconciliation of customer accounts with AR ledgers and financial statements. Collections Coordination: Liaise with banks and payment aggregators to ensure timely collections from customers. Reporting & Analysis: Prepare regular AR reports including aging analysis, collection status, bad debt provisions, and other key metrics. Policy Implementation: Develop, implement, and monitor AR policies and procedures in alignment with internal controls and compliance standards. Client Communication: Address and resolve customer inquiries, disputes, and escalations related to billing and payments in a timely and professional manner. Process Optimization: Identify areas for improvement in the AR cycle and implement automation or best practices to increase efficiency. Financial Closure & Compliance: Ensure timely monthly closures and accurate financial reporting. Ensure compliance with statutory and regulatory payment requirements. Cross-Functional Collaboration: Work closely with finance, sales, and customer service teams to resolve billing or payment issues and improve the end-to-end AR process. Required Qualifications & Skills Education: Bachelor s or Master s degree in Commerce, Finance, Accounting, or Business Administration. Experience: Minimum 5 years of experience in Accounts Receivable or a related financial role. At least 2 years in a supervisory or managerial capacity. Technical Skills: Proficiency in accounting tools such as Tally Prime, SAP, Oracle, or QuickBooks. Advanced knowledge of Microsoft Office Suite, particularly Excel, PowerPoint, and Power BI. Core Competencies: Analytical Thinking: Ability to interpret financial data and make data-driven decisions. Communication: Strong verbal and written communication skills to effectively interact with internal teams and external stakeholders. Leadership: Proven ability to lead teams, set performance goals, and foster a collaborative work culture. Attention to Detail: Strong focus on accuracy in financial reporting and record-keeping. Organizational Skills: Ability to manage multiple priorities, deadlines, and maintain structure under pressure. Be part of a fast-paced, growth-oriented finance team. Work in a collaborative environment with cross-functional exposure. Opportunity to lead impactful process improvement initiatives. Competitive compensation and opportunities for advancement. Qualification : Bachelors or Masters degree in Commerce, Finance, Accounting, or Business Administration

Automation Engineer (RPA) Experience: 3+ Years Location: Mumbai Employment: Full-Time About Fynd Fynd is India s leading omnichannel platform and a tech pioneer in retail technology, AI, ML, big data, and image editing. We empower over 2,300 brands by providing a unified platform that seamlessly connects online and offline sales, store operations, inventory management, and customer engagement transforming retail experiences across industries. Role Overview We are looking for a skilled Automation Engineer / Implementation Engineer with strong expertise in RPA (UiPath preferred) to design, develop, and deploy workflow automation solutions. The ideal candidate will also leverage AI/ML to optimize processes, working closely with business and IT teams to identify automation opportunities and deliver innovative, efficient solutions that drive operational excellence. Key Responsibilities Collaborate with stakeholders to analyze and document business processes. Identify automation opportunities and integrate AI/ML enhancements where applicable. Design, develop, and maintain RPA workflows using UiPath and similar platforms. Test, debug, and deploy automation and AI/ML solutions ensuring reliability. Integrate automated workflows with existing systems and analytics tools. Provide ongoing support and improvements based on feedback and performance monitoring. Stay updated on RPA, AI, and ML trends, recommending best practices for continuous improvement. Qualifications & Skills Bachelor s degree in Computer Science, IT, Engineering, or related fields. 3+ years of experience in automation engineering or process automation roles. Proficient with RPA tools such as UiPath, Automation Anywhere, etc. Strong programming skills in VB.NET, C#, Python, or similar languages. Familiarity with AI/ML concepts and experience integrating AI/ML into automation workflows. Excellent analytical, problem-solving, and communication skills. Understanding of software development lifecycle and agile methodologies. Experience in system integration is a plus. Preferred RPA certifications. Experience or certifications in AI/ML projects. Background in implementation or consulting roles handling end-to-end automation projects. Growth: Opportunities to learn, innovate, and lead as we expand into new markets and product lines. Flex University: Access to in-house courses and reimbursement for external upskilling programs. Culture: Regular community and team-building events, plus annual celebrations. Wellness: Comprehensive mediclaim covering family, plus access to mental health support for work-life balance. We work from our Mumbai office 5 days a week to foster collaboration and teamwork. Join us to make a real impact in a dynamic, innovative environment! Qualification : Bachelors degree in Computer Science, IT, Engineering, or related fields

Position Title: Assistant Manager HPI (Hydrocarbon Processing Industry / Petrochemicals) Location: Mumbai Reports To: Senior Business Manager HPI Experience Required: 5 to 7 years of experience in sales of analytical instruments, specifically Gas Chromatography (GC). Familiarity with customized/system GCs for the petrochemical market is a strong advantage. Educational Qualifications: Minimum: B.Sc. in Chemistry OR Diploma in Electronics, Chemical, or Instrumentation Engineering Preferred: M.Sc. in Chemistry OR Graduate in Electronics, Chemical, or Instrumentation Engineering Role Overview: The Assistant Manager HPI will support the business development and project execution efforts within the Hydrocarbon Processing and Petrochemical industry segment. This role involves technical coordination, project support, and collaboration with internal teams, customers, and international principals to deliver customized GC solutions. Key Responsibilities: Collaborate with the Manager HPI (Petrochemical Market) and technical experts from the principal company to prepare system GC configurations Act as a technical liaison between sales teams, customers, and principal company experts to accurately capture and communicate requirements Coordinate with local vendors and the procurement team to source components and accessories required for complete HPI project deliveries Build and maintain strong professional relationships with key clients, partners, and internal stakeholders Support marketing and sales promotional activities related to the HPI product line Assist sales teams across India by providing technical inputs and support on active opportunities, under guidance from senior management Key Competencies & Skills: Excellent verbal and written communication skills Strong team player with a collaborative mindset Technical aptitude to understand and explain product configurations and analytical applications Ability to deliver impactful presentations and influence customer decisions Willingness to travel extensively across India Qualification : M.Sc. in Chemistry OR Graduate in Electronics, Chemical, or Instrumentation Engineering

Job Title: Operations Executive Direct Business Location: Mumbai, Maharashtra, India Experience: 0 2 Years (Freshers welcome) Designation: Operations Executive Job Summary: We are seeking a detail-oriented and proactive Operations Executive to support our Direct Advertising and Content Syndication business. This role will focus on managing campaign execution, content delivery, performance reporting, and operational coordination across teams. Ideal candidates will have strong organizational and analytical skills, a solid grasp of digital media processes, and a passion for operational excellence. Key Responsibilities: Content & CMS Management: Oversee the Content Management System (CMS) for direct business operations including ad placements, sponsored content, and special initiatives. Ensure timely and accurate campaign execution, adhering to client specifications and internal deadlines. Troubleshoot CMS-related issues and maintain operational integrity. Reporting & Data Analysis: Generate and maintain reports on campaign performance: impressions, clicks, conversions, content engagement, etc. Use Excel and data tools to analyze trends and deliver actionable insights. Prepare weekly/monthly performance summaries for internal teams and external clients. Conduct market and competitor analysis to inform strategic decisions. Syndication Management: Manage operations related to content syndication agreements, including content distribution, tracking, and reporting. Coordinate with syndication partners to ensure contract compliance and smooth operations. Billing & Campaign Booking: Oversee booking and billing processes for direct advertising campaigns. Collaborate with finance and sales teams to ensure timely and accurate invoicing. Reconcile discrepancies and assist in accounts receivable management. Cross-Functional Coordination: Act as the key operational liaison between sales, content, editorial, tech, and finance teams. Communicate campaign statuses, deliverables, and performance updates to clients and stakeholders. Coordinate with external vendors or partners when required. Process Optimization: Identify and implement improvements in existing operational workflows. Create and maintain Standard Operating Procedures (SOPs) and documentation for repeatable tasks and best practices. Qualifications: Bachelor s degree in Business Administration, Marketing, Communications, or a related field. 0 2 years of experience in operations, ad ops, or campaign management within digital or media environments. Proficiency in Microsoft Excel for reporting, data visualization, and dashboards. Familiarity with CMS platforms (e.g., WordPress, Drupal, or custom CMS tools). Understanding of digital advertising ecosystems and sales processes. Strong communication, coordination, and organizational skills. Ability to work independently, manage multiple tasks, and meet tight deadlines. Preferred Qualifications (Good to Have): Experience with CRM tools like Salesforce. Familiarity with Google Analytics and web analytics platforms. Basic understanding of SEO, digital marketing, or compliance within media. Skills Tags: Operations Management | Excel | Content Syndication | CMS | Digital Media | Campaign Execution | Reporting | Billing | Client Coordination | Backend Operations | Ad Operations Qualification : Bachelors degree in Business Administration, Marketing, Communications, or a related field

Consulting Business Partner Location: Mumbai, Maharashtra Job Type: Full-Time Job Overview: We are seeking a dynamic and results-oriented Consulting Business Partner to spearhead the sales and business development of our ERP products and solutions. This role requires a professional with a strong background in ERP sales, exceptional client engagement skills, and the ability to understand and align solutions with client business needs. Key Responsibilities: Client Acquisition: Identify and pursue potential clients for ERP solutions across industries. Relationship Management: Develop and maintain long-term relationships with key decision-makers and stakeholders. Solution Selling: Conduct engaging product presentations, live demonstrations, and lead commercial negotiations. Collaboration: Work closely with technical and implementation teams to deliver customized ERP solutions. Sales Targets: Consistently achieve or exceed defined sales targets and contribute to organizational revenue growth. Requirements: Proven experience in selling ERP products/solutions (e.g., SAP, Oracle, Microsoft Dynamics, etc.). Strong understanding of ERP functionalities, modules (Finance, SCM, HR, etc.), and business processes. Excellent communication, negotiation, and presentation skills. Demonstrated ability to generate leads, manage pipelines, and close enterprise-level deals. Bachelor's degree in Business, IT, or a related field; MBA preferred. Qualification : Bachelor's degree in Business, IT, or a related field; MBA preferred.

Position: Ecommerce Operations Manager Location: Mumbai, India Job Overview: We are seeking a detail-oriented and tech-savvy Ecommerce Operations Manager to oversee the daily operations and performance of our online store. The ideal candidate will have hands-on experience with Magento 2.2, strong coordination skills, and the ability to drive ecommerce strategies across platforms while ensuring a seamless customer experience. Key Responsibilities: Oversee the end-to-end operations of the company website, built on Magento 2.2, ensuring continuous functionality and performance Manage website updates, including the addition of new product collections and feature enhancements in collaboration with tech and design teams Coordinate daily with the external tech agency to troubleshoot and implement website improvements Lead SEO initiatives, UI/UX enhancements, and site optimization strategies to increase traffic and conversions Plan and execute promotional campaigns and ensure they are accurately reflected on the website within specified timelines Ensure smooth customer service operations by resolving customer queries and complaints promptly Collaborate with internal departments such as merchandising, supply chain, and retail to support seamless order fulfillment and delivery Maintain and update product listings and stock data on the website and across marketplace platforms Manage online photoshoots and product data including measurements, descriptions, and imagery Generate and analyze performance reports, including weekly/monthly sales, sell-through rates, offer code effectiveness, and inventory status Oversee relationships with payment gateway partners to ensure secure and efficient transactions Monitor marketplace accounts, track stock levels, and update inventory across platforms Handle the end-to-end customer complaint resolution process daily Qualifications & Requirements: Proven experience in ecommerce operations management Strong knowledge and working experience with Magento 2.2 Familiarity with website management, SEO strategies, UI/UX best practices, and ecommerce marketing tools Excellent coordination and communication skills to manage cross-functional teams and third-party vendors Strong analytical skills with the ability to interpret data and generate actionable insights Ability to work in a fast-paced environment and manage multiple priorities effectively Experience in managing photoshoots and product data entry is a plus

Position: Translation Project Manager Location: Mumbai, India About LRN: Our cutting-edge platform combines user-friendly technology, mobile access, robust analytics, and industry benchmarking to help clients create, manage, and analyze their ethics and compliance programs. We serve some of the world s most recognized brands and are committed to reducing organizational risk through innovation and values-driven learning. About the Role: LRN is seeking a Senior Translation Project Manager to join our global Translations Team. This individual will oversee the localization of LRN s Ethics and Compliance course library, working cross-functionally to ensure projects are delivered on time, within scope, and to the highest quality standards. You ll be responsible for managing complex localization workflows, mentoring junior colleagues, and enhancing our strategic approach to translation and localization. A strong background in working with TMS platforms, CAT tools, and project management tools is essential, along with a passion for eLearning and team leadership. Key Responsibilities: Project Management: Manage the full lifecycle of multiple complex localization projects Develop and drive project plans, schedules, budgets, and risk mitigation strategies Ensure timely and efficient delivery by maintaining strong governance and stakeholder communication Continuously update and track work plans, timelines, and deliverables Quality & Risk Management: Oversee quality assurance for translation and localization deliverables Ensure adherence to translation memory (TM), CAT tools, and terminology guidelines Collaborate with vendors and internal teams to maintain cultural relevance and quality standards Team & Vendor Leadership: Lead internal teams in task allocation and workflow optimization Set agendas and lead quarterly business reviews with localization partners Mentor junior project managers and support onboarding and training initiatives Cross-Functional Collaboration: Work with Sales, Account Managers, and Product teams to align client expectations with project capabilities Engage with TMS providers to troubleshoot issues and enhance system efficiency Reporting & Communication: Deliver regular status updates to internal stakeholders Manage performance dashboards and KPIs using tools like Mavenlink, Jira, or similar Present performance insights and project outcomes to senior leadership Requirements: Minimum 5+ years of project management experience in the localization industry Proven expertise managing multilingual content delivery and working with CAT tools and TMS platforms Experience with both machine and human translation workflows Strong leadership and stakeholder management skills Demonstrated ability to manage budgets and drive process improvements Proficiency in project management platforms (e.g., Mavenlink, Jira) Excellent verbal and written communication in English Highly organized, proactive, and capable of managing multiple complex projects independently Preferred Qualifications: Experience in eLearning or SaaS environments Exposure to corporate ethics and compliance content Team leadership or coaching experience is a strong plus Why Join LRN: Work with global teams supporting world-leading organizations Influence the ethical culture of thousands of companies Join a purpose-driven, inclusive, and innovation-focused environment LRN is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all employees.

Job Title: Senior Manager - Sourcing Location: India Job Type: Full-Time Seniority Level: Mid-Level About Elchemy Elchemy is a tech-enabled cross-border marketplace for specialty chemicals, and our vision is to become the world s largest distributor in this space, powered by tech-first solutions. The $800B global specialty chemicals market is fragmented, facing challenges such as trust issues, long lead times, quality uncertainty, and operational inefficiencies. Elchemy is on a mission to solve these problems, delivering discovery and fulfillment with groundbreaking approaches. In just 20 months of operation, we have expanded to serve 32+ countries, partnered with 100+ suppliers and customers, and raised $7.5M+ from top investors including InfoEdge Ventures, Prime Venture Partners, and industry leaders like Vinati Organics, Laxmi Organics, and Coromandel International. At Elchemy, we believe in building a team of A-players and rockstars. If you're looking to make a real impact in a fast-growing company, join us! Role Overview We are seeking a Senior Manager Sourcing to join our team and oversee the procurement and sourcing of specialty and commodity chemicals. This position is crucial for scaling Elchemy s sourcing operations globally, with a special focus on the Personal Care, Flavors, and Fragrance industries. The ideal candidate will have 4+ years of experience in chemical sourcing and will excel in supplier relationship management, negotiation, and market intelligence. Key Responsibilities ✅ Supplier & Market Network Development Establish a strong supplier network globally, focusing on sourcing both commodity and specialty chemicals from regions such as China and Southeast Asia (SEA). Build long-term, strategic relationships with manufacturing and trading companies to ensure the seamless procurement of materials required for the Personal Care and Flavors/Fragrance industries. ✅ Collaboration with Cross-Functional Teams Work closely with sales and marketing teams to understand their sourcing needs and provide optimal procurement solutions that align with business objectives. Ensure the procurement process is aligned with sales goals, guaranteeing a smooth and efficient supply chain for product development and delivery. ✅ Negotiation & Procurement Optimization Negotiate competitive prices, contracts, and payment terms for both spot and recurring business while maintaining high-quality standards. Manage relationships with suppliers to ensure favorable terms for all sourcing activities. ✅ Supplier Relationship Management Foster strong relationships with internal and external stakeholders, ensuring that sourcing operations run smoothly and efficiently. Maintain regular communication with suppliers to ensure timely procurement, quality assurance, and adherence to contract terms. ✅ Market Intelligence & Trends Analysis Continuously monitor industry trends, supplier landscapes, and market dynamics to identify strategic sourcing opportunities. Maintain an up-to-date market intelligence database, ensuring access to the latest supplier information for fast decision-making. ✅ Quick Turnaround & Efficiency Prioritize quick turnaround times in obtaining competitive quotations and ensure rapid responses to sourcing requests. Expedite decision-making to maintain a fast-paced sourcing cycle, meeting the dynamic needs of the business. Skills & Qualifications 4+ years of experience in chemical sourcing, preferably within a trading/distribution setup. In-depth experience sourcing chemical raw materials for the Personal Care, Flavors, and Fragrance industries. A postgraduate degree in management or a related field is a plus. Strong negotiation and communication skills to build and maintain supplier relationships. Hands-on approach with an action-oriented mindset. Entrepreneurial spirit, with a strong sense of business acumen and an extensive professional network. Passionate commitment to Elchemy s mission and company goals. Impactful Role: Help shape the future of global specialty chemical sourcing in a fast-growing company. Career Growth: At Elchemy, you ll have the opportunity to grow with a company that values innovation and efficiency. World-Class Team: Collaborate with talented professionals from IITs, IIMs, and top multinational companies. Competitive Benefits: Enjoy a comprehensive benefits package, along with the chance to work in a high-energy startup environment. Mission-Driven: Work in a company with a clear mission to solve global industry challenges with technology and innovation. Apply now and be part of a team that is transforming the chemical industry globally!

Senior Client Partner Location: Mumbai, India Employment Type: Full-time, Permanent About Qure.AI Qure.AI is the world s fastest-growing medical AI company, with an impressive track record of 13 FDA and 62 CE mark clearances. We develop cutting-edge solutions to enhance patient outcomes across various care domains, including lung cancer, tuberculosis, and stroke. Our innovative technologies have positively impacted over 22 million patients in more than 90 countries worldwide. At Qure.ai, we are committed to fostering a diverse and inclusive workplace, and we proudly serve as an equal-opportunity employer. About the Job We are seeking a Senior Client Partner to lead large-scale, countrywide projects and manage key client relationships. This role involves driving revenue growth through upselling, cross-selling, and strategic account management. As part of the Customer Success & Operations team, you will be instrumental in ensuring smooth project execution and fostering long-term partnerships. In this position, you ll oversee client journeys with Qure.ai, driving product adoption, optimizing impact, and identifying opportunities for expansion and renewal. This is a high-impact role that combines client management, project execution, and strategic planning in a rapidly growing organization. Roles and Responsibilities Lead Large-Scale AI Projects: Drive the execution of large-scale, countrywide AI projects from start to finish, ensuring smooth implementation and client satisfaction. Collaborate with government bodies, healthcare institutions, on-ground teams, and global health organizations to drive product adoption and large-scale AI deployment. Client Relationship Management: Build and maintain strong relationships with key external stakeholders, including Ministry of Health, National Programs, program heads, IT teams, and clinical decision-makers. Ensure high retention and satisfaction, and serve as the primary point of contact for client management, post-deployment engagement, and feedback collection. Revenue Growth: Identify new opportunities within existing accounts, driving upselling, cross-selling, renewals, and expansions. Manage strategic account planning to maximize client lifetime value and ensure continuous revenue growth. Cross-Functional Collaboration: Work closely with engineering, product, and sales teams to support client needs, resolve project challenges, and deliver exceptional results. Provide valuable feedback to product teams to contribute to Qure.ai's product roadmap and continuous improvement. Best Practices and Process Optimization: Develop best practices for client management, project execution, and revenue tracking. Continuously optimize internal processes for improved efficiency, scalability, and long-term impact. Client Support: Effectively resolve client complaints by collaborating with Client IT and Program Teams, managing remote access requests, and ensuring timely resolution of issues in coordination with internal engineering teams. Marketing & Research Outcomes: Generate marketing and research outcomes that highlight the impact of Qure.ai s solutions and reinforce our value proposition in the healthcare AI space. Skills and Expertise Experience: 3-6 years in client-facing roles, with experience in managing large-scale, multi-stakeholder projects and driving revenue growth through upselling, cross-selling, and strategic account expansion. Project Management: Strong people management skills and the ability to lead projects in a fast-paced, evolving environment. Experience in account management, client success, project management, or healthcare is a plus. Communication Skills: Excellent verbal and written communication skills, with a demonstrated ability to engage with and influence senior-level stakeholders. Problem-Solving: Self-starter, quick learner, and a driven individual with strong problem-solving capabilities and empathy toward clients. Healthcare Knowledge (Optional): Knowledge and experience in the healthcare industry will be advantageous. Technical Skills: Proficient in Excel and PowerPoint for reporting and presentations. Other Considerations Travel Requirements: This role will involve significant travel, both domestic and international, to ensure successful project execution and client engagement. At Qure.ai, you will be part of a rapidly growing organization where you can work alongside the best minds in the healthcare and AI industries. We offer competitive compensation, a rewarding career path, and the chance to make a meaningful impact in global healthcare. As a Senior Client Partner, you will have the opportunity to grow with a young, innovative company and help shape the future of healthcare AI. Equal Opportunity Employer Qure.ai is committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds and experiences to apply.

SAP PP/QM Consultant Job Description Role and Responsibilities: SAP Expertise: With 6+ years of SAP PP-PI (Production Planning Process Industry) & Discrete Manufacturing experience, you will play a crucial role in implementing SAP solutions. End-to-End Implementation: Lead at least 3 full life cycle implementations of SAP PP-PI, Discrete Manufacturing, and REM (Repetitive Manufacturing). Configuration & Testing: Strong skills in configuring and testing SAP modules, specifically in Forecasting, Demand Management, Production Planning (MRP Live), Shop Floor Execution, and Capacity Planning. S4/HANA Implementation: Experience in S4HANA implementation and migration processes, ensuring smooth transitions to the latest platforms. Module Integration: Expertise in integrating SAP PP with QM (Quality Management), CO (Controlling), MM (Materials Management), and SD (Sales and Distribution) modules. Cloud Implementation: Experience in SAP RISE or Public Cloud implementation would be an advantage. Manufacturing Processes: In-depth knowledge of processes such as MTS (Make to Stock), MTO (Make to Order), and Repetitive Manufacturing in SAP. Process Management: Strong understanding of process management using PI Sheets, Process Control Systems Integration, Recipe Management, Active Ingredient Calculation, and Batch Management. Change Management: Good experience in Engineering Change Management and Order Change Management functionality within SAP. Enhancements & Functional Requirements: Hands-on experience in gathering functional requirements, creating smart forms, and conducting enhancement development. S/4HANA and Fiori: Knowledge of SAP Fiori and the S/4HANA Data Migration Tool to enhance the user experience and streamline data transitions. UAT & Documentation: Experience in User Acceptance Testing (UAT), preparing training materials, and maintaining project documentation. Required Experience: Experience: 6 to 12 years of relevant work experience in SAP PP/QM consulting. Industry Knowledge: Prior experience working in industries utilizing SAP solutions, with a focus on manufacturing and production processes. Location: Mumbai (onsite) About Castaliaz: Castaliaz has been at the forefront of SAP implementation for SMEs and large enterprises across India for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With expertise in a wide range of SAP applications, including SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-Way Bill), we help clients navigate the entire lifecycle of SAP implementation and management. Our proven, time-tested implementation approach has earned the trust and loyalty of our clients nationwide. As an SAP Gold Partner, Castaliaz continues to be a leader in delivering top-tier SAP solutions.

SAP PP (Quality Management) Consultant Job Description Role and Responsibilities: Cross-Integration Workshops: Engage in cross-functional workshops that integrate inventory, manufacturing, and finance processes to ensure seamless SAP Quality Management (QM) solutions. Documentation: Prepare comprehensive Functional and Technical Specifications to ensure smooth execution and integration of quality management processes. Integration Testing: Participate actively in integration testing to validate the SAP QM solution and ensure that it aligns with business requirements. UAT Support: Provide support for User Acceptance Testing (UAT) to ensure that the implemented solution meets business needs and user expectations. Business Cutover Enablement: Assist in business cutover activities, ensuring the transition to the new system is smooth and efficient. QM Master Data: Demonstrate full experience and expertise in managing all aspects of QM Master Data, ensuring its accuracy and consistency. Quality Inspections: Provide in-depth knowledge of quality inspection processes during goods receipt, both for production orders and purchase orders. QM Notifications: Handle various types of QM notifications, including vendor notifications, internal notifications, and customer notifications. Deep knowledge of Certificate of Analysis is essential. Communication: Maintain effective communication with business users and technical teams to ensure successful implementation and issue resolution. Work Experience: 2-6 years of relevant experience in SAP Quality Management (QM), with a focus on integration and operational support. Hands-on experience with QM Master Data, quality inspections during goods receipt, and managing different QM notifications. Knowledge and experience in working with Certificate of Analysis and related processes. Strong communication skills, with the ability to effectively collaborate with cross-functional teams. Location: Mumbai (onsite) About Castaliaz: Castaliaz has been a trusted partner for implementing SAP applications across SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With a proven track record in SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we help businesses through the full lifecycle of SAP implementation and management. Our time-tested approach has been embraced by our loyal clients across India.

Job Title: Financial Analyst Key Responsibilities: Prepare detailed reports and analysis, including management commentary Provide ad-hoc reporting support to the CFO and Management Team Assist in budgeting and forecasting processes Track Key Performance Indicators (KPIs), perform variance analysis, and conduct trend analysis Drive process improvements and automation initiatives Collaborate with cross-functional teams, including Operations, Strategy, and Practice Leaders, to gain insights into business drivers and provide actionable financial recommendations Support the decision-making process by delivering timely and relevant financial insights Required Skills and Qualifications: Proficiency in MS Excel is essential Experience with Business Intelligence (BI) tools is a plus Strong analytical and problem-solving abilities Excellent presentation skills Quick learner with a strong ability to adapt Strong communication skills and a collaborative team player

Job Title: Pre-Sales Business Analyst (AI/ML) Location: Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 10-14 years Openings: 3 Overview: We are seeking a skilled Pre-Sales Business Analyst with expertise in AI/ML and custom software solutions. In this role, you will serve as a key liaison between business stakeholders and technical teams, ensuring alignment in delivering AI/ML-driven solutions that meet client objectives. Key Responsibilities: Act as the primary interface between business stakeholders and technical teams for AI/ML and custom software solutions. Collaborate with clients to gather requirements, define business needs, and document functional and technical specifications. Lead pre-sales activities, including crafting proposals, presentations, RFP responses, and Proof of Concepts (PoCs). Partner with sales and technical teams to develop AI/ML solutions that align with business goals. Conduct market research, competitor analysis, and feasibility studies for AI/ML and custom application projects. Assist in defining solution architecture, pricing models, and go-to-market strategies. Create business cases, ROI analyses, and solution roadmaps to support sales initiatives. Engage with clients for demos, technical discussions, and requirements clarification. Ensure alignment between business needs and technical feasibility through collaboration with product and development teams. Stay abreast of industry trends, emerging technologies, and advancements in AI/ML to enhance solution offerings. Qualifications: 10+ years of experience as a Business Analyst, with a minimum of 4 years in pre-sales for AI/ML and custom applications. Strong communication skills in English, with experience in consulting US businesses. Deep understanding of the AI/ML landscape, with hands-on development experience in AI. Ability to engage in technical-level discussions with both customers and internal teams. A sharp focus on identifying business use cases and understanding customer challenges, aspirations, and priorities. Proven ability to research, develop, and propose solution outlines tailored to client needs. Strong capability to create clear value propositions for proposed solutions. Experience in developing implementation plans within an Agile SDLC framework. Ability to mentor and guide junior pre-sales executives. Qualification : Any Graduate / Post Graduate

Description Job Requirements Role/Job Title: Product Lead-Cross Sell Function/ Department: Rural banking Job Purpose: The role entails scaling up thecross-sellbusiness for the bank, bydeveloping strategiesto expand the existing products, channels, segments andcustomer basebydelivering banking needsto the customers in the mostcost efficientandtechnology effectivemanner. It includes building up teams, systems, process and culture amenable to the scale and consistency of delivery. Role will closelycollaboratewithRural SalesandRetail Assetsteam - Business Heads,Business Analytics,Digital Marketing& Transformation,Branch Bankingteams and Technology teams for same. The role has aP&L responsibilityfor theCross-sellbusiness contributing to the largerorganizational objectivesof the bank. This role encapsulates the responsibility of providing aseamless and fulfilling customer experienceand ensuring we become the primary bank for allbanking needs Roles & Responsibilities: Build great best in class products and great customer experiences and user experiences for theCross-sellbusiness. Ideate, co-create products for existing customers along with the product heads of each business. Own program building, tech wireframing and user experience for the above products offered to existing customers. Co-create custom products and experiences for Branch liabilities franchise and own program building, tech wireframing and user experience. Constantly build differentiated offerings to the customer that enablesbusiness growth Build the best in category customer experience to existing customers and branch Liabilities franchise both internal and external customers Secondary Responsibilities: Enable and activatedigital distributionand on-demand instant delivery of services across ETB, customer X-sell. Collaboratewith other departments and functions to build best-in-classproducts and service offeringsto the customer. Managerial andLeadership Responsibilities: Champion the IDFC First'scustomer first cultureby driving the team to take uphigh degree servicing normsto ensure absolutecustomer delight. Create an environment for focused onautomation and digital enablementto fulfil customer s needs holistically. Champion the business model that keeps technology, analytics andcustomer centricityat the heart of the day to day functioning Key Success Metrics: Coverage of X-sell productson the eligible segments Growth in business through incremental programs created for X-Sell across products. ETB business mix from own channels vs external channels. Ease of process & differentiated customer treatment for Branch walkin/ETB X-sell customer vis a vis other mode ofonboarding. Revenue generated/branch. X-Sell to be the largest channel for each business line at below average market cost of acquisition Education Qualification: Postgraduate & equivalent (Masters) Experience: 5 to 10 years

About This Role Business Unit Overview: The Marketing and Sales Operations (MSO) team is a key part of the US Wealth Advisory business. We partner with various teams, including Product Marketing, EII, Retirement, and Global Marketing. Our support model is centered around a Digital First mentality, enabling a scaled digital experience through the following offerings: Marketing Material Development and Updates Content Delivery & Management Reporting & Oversight Sales Support & Miscellaneous Web Publishing Job Purpose/Background: We are looking for an organized, detail-oriented, and enthusiastic communicator to help create, improve, and maintain content on market trends, portfolio construction, and practice management. This role will focus on the creation, improvement, maintenance, and publication of content across various media formats, including PowerPoint presentations, print/PDF documents, website content, web articles, and tools. The individual will collaborate closely with data providers, marketing, compliance, design, and web publishing teams to manage a robust content suite and ensure its effective delivery to BlackRock Sales, advisors, and end clients. The candidate will be able to manage multiple simultaneous projects, ensuring timely completion, while keeping an eye on the design and quality of content. Key Responsibilities: Create, Update, and Maintain Content: Sourcing and updating data, collaborating with design, working with the legal team for review/approval, and uploading content to websites and other dissemination platforms. Content Management: Monitor and manage content across platforms to ensure it is up-to-date, orderable, and available on both internal and external websites, and approved by partner firms. Website and Web Page Updates: Partner with the broader team and web publishing to enhance and execute updates to team web pages, including direct publication of small changes. Automation Tools: Use automation tools to assist in updating content and distributing it across relevant channels. Timely Delivery: Ensure all tasks are completed on time with high accuracy, meeting deadlines and managing workload efficiently. Process Improvement: Evaluate systems, processes, and procedures to identify inefficiencies and make recommendations for improvement. Collaboration: Assist with ad-hoc projects and work independently when required, while also assisting team members as needed. Qualifications: Educational Background: MBA or Bachelor s degree in Marketing, Finance, Communications, or Journalism. Technical Skills: Experience with Adobe Creative Suite, Power BI, VBA, SQL, Data Analytics, and CMS tools (e.g., TeamSite) is a plus. Industry Knowledge: 3+ years of experience in the investment/asset management industry is a plus. Familiarity with the growing demand for alternative investments and their role in diversifying against traditional fixed-income securities is beneficial. Skills and Competencies: Team Player: Excellent attitude with attention to detail, strong verbal/written communication skills, and the ability to collaborate with internal and external partners at all levels. Tech-Savvy: Eager to harness new techniques and tools to improve workflows, especially in reporting and content delivery. Adaptability: Comfortable with change and fast-paced, rapidly evolving work environments. Time Management: Highly organized with strong focus on meeting deadlines and managing multiple priorities. Data Integrity: Values the importance of quality data and strives to maintain its accuracy in all systems. Critical Thinking: Strong problem-solving skills and the ability to think critically when facing challenges. Flexible Shift Timings: Open to flexible work hours, as required. Our Benefits To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: Strong Retirement Plan Tuition Reimbursement Comprehensive Healthcare Support for Working Parents Flexible Time Off (FTO) to relax, recharge, and be there for the people you care about. If you're a self-motivated individual with a passion for content creation and management, and you're looking for a collaborative environment where you can make a significant impact, this role at BlackRock may be the perfect opportunity for you. Qualification : MBA or Bachelors degree in Marketing, Finance, Communications, or Journalism.

Position: Analytics Client Service Manager Location: Mumbai Department: Client Coverage Global Client Service Team About the Role We are looking for a seasoned Analytics Client Service Manager to join our Client Coverage team in Mumbai. The Global Client Service team at MSCI consists of experienced financial professionals who provide first-level support to our global client base. This team is responsible for handling a broad range of queries related to methodology, product usage, interpretation, and technical aspects across our analytics and benchmark product suite. The team engages with clients primarily through email and phone and works closely with Sales, Consultants, and internal teams to ensure seamless client engagement and satisfaction. Key Responsibilities Team Leadership and Development Recruit, onboard, and coach team members, equipping them with the skills and product knowledge they need to succeed. Establish clear performance expectations and conduct regular performance evaluations. Foster a culture of collaboration, continuous learning, and positive team dynamics. Client Relationship Management Develop strong, trust-based relationships with clients to understand their evolving needs and business goals. Serve as the escalation point for complex client issues, ensuring swift and effective resolution. Maintain regular communication with clients, providing proactive updates, gathering feedback, and ensuring overall satisfaction. Service Delivery Oversight Manage the delivery of analytics support services, ensuring all client requests are addressed promptly and with the highest quality. Establish and refine standard operating procedures (SOPs) to maintain service consistency. Track and analyze service performance metrics to identify trends, gaps, and areas for improvement. Product Expertise and Knowledge Sharing Ensure the team maintains deep product knowledge, enabling them to confidently advise clients on the optimal use of MSCI s analytics tools. Organize regular training and knowledge-sharing sessions to keep the team up to date. Stay informed on product enhancements and industry trends to ensure the team provides relevant and value-driven support. Reporting and Insights Generate regular performance reports, tracking key service metrics and client satisfaction scores. Provide actionable feedback based on client interactions to internal teams, helping shape product and service improvements. Present insights and strategic recommendations to senior management to continuously enhance the client service function. Strategic Operations and Process Optimization Develop and execute strategic plans aimed at enhancing the client service offering. Identify and implement process improvements to increase efficiency and elevate client experience. Ensure alignment between team objectives, broader MSCI goals, and client needs. Skills and Experience That Drive Success 12+ years of professional experience, including proven experience in client service roles, ideally within analytics or related industries. Excellent English communication skills both written and verbal with the ability to convey complex information clearly and persuasively. Strong presentation and report-writing capabilities. Strong execution skills, with the ability to monitor and manage team performance using reports, dashboards, and other tracking tools. Analytical mindset with strong problem-solving abilities, particularly in numerical analysis using Microsoft Excel. Hands-on experience managing escalations and resolving complex client issues effectively. Demonstrated people management experience, with the ability to lead large teams and oversee service delivery operations. A Bachelor s degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus. About MSCI At MSCI, our mission is to power better investment decisions. With over 50 years of expertise in research, data, and technology, we provide critical decision-support tools to the global investment community. Our innovative, research-enhanced solutions empower clients to understand risk, optimize performance, and build better portfolios. Competitive compensation packages and comprehensive benefits designed to support your financial security, health, and well-being. Flexible work options, advanced technology, and collaborative office environments. A culture that encourages innovation, accountability, and experimentation. A global community of talented colleagues who inspire, support, and collaborate to drive innovation and deliver client value. A structured Global Orientation Program, along with continuous access to learning platforms like Learning@MSCI and LinkedIn Learning Pro, plus tailored development opportunities. Multi-directional career paths, offering both vertical growth and lateral opportunities within MSCI. A commitment to diversity, equity, and inclusion, championed through our Employee Resource Groups including All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and the Women s Leadership Forum. At MSCI, you will join a team of curious, innovative, and entrepreneurial minds who are passionate about driving meaningful change in the investment industry. This is where you can push boundaries, challenge yourself, and exceed expectations for yourself, our clients, and our industry. Qualification : A Bachelors degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus.

Job Title: Director of Operations Health Insurance Position Summary As the Director of Operations Health Insurance, you will play a pivotal role in strengthening our presence within Travel Operations by applying your expertise in the insurance and operations domain. You will work closely with senior stakeholders to identify and evaluate strategic partnerships, create long-term business opportunities, and drive operational efficiencies across multiple projects and accounts. This position is for professionals with experience in banking, outbound sales, and insurance operations. Your primary focus will be on managing large teams, optimizing business processes, and contributing to overall company success. Key Responsibilities Leadership & Operations Management: Manage and oversee multiple projects and accounts within the insurance domain, ensuring successful execution and alignment with company goals. Lead and manage over 500 FTEs across different geographies, ensuring operational efficiency and team success. Implement and drive company-approved strategies and monitor their impact across operational activities. Align with stakeholders to set strategic goals and make key decisions that guide day-to-day operations. Provide constructive feedback and support to staff from various departments, ensuring continuous growth and high performance. Performance Evaluation & Improvement: Regularly assess and improve business procedures, aligning them with organizational objectives. Use data and metrics to evaluate performance and identify opportunities for improvement. Introduce policies and procedures to enhance overall performance and operational effectiveness. Ensure the safety and adequacy of work environments and implement necessary improvements. Client Relations & Business Development: Foster strong relationships with corporate clients and high-level decision-makers to create new business opportunities. Perform follow-ups with corporate clients and identify potential areas of growth. Contribute to the development of business strategies to approach prospects and expand market presence. Promote continuous improvement in all operational areas by proposing creative solutions. Financial & Budget Management: Review and manage operational budgets, ensuring financial objectives are met. Oversee manufacturing, purchasing, and sales departments to ensure that each division is reaching goals set by leadership. Forecast and control costs to maintain profitability. Review financial information to adjust operational budgets, supporting profitability and business growth. Collaboration & Cross-Functional Integration: Lead coordination between operations, engineering, technology, and customer service divisions to improve workflow and reduce costs. Communicate new directives, policies, and procedures to managers, ensuring clear understanding and smooth implementation. Act as a liaison between different business functions to ensure seamless operations and collaboration. Strategic Planning & Execution: Establish key metrics, guidelines, and standards to evaluate company efficiency and effectiveness. Analyze business procedures and recommend improvements to enhance operational output. Ensure that policies and procedures are followed and communicated effectively across teams. Qualifications Education: Bachelor s degree or higher (preferred). Experience: 10+ years of experience in the insurance sales industry. 10+ years of BPO (Contact Center, Outsourcing) experience, particularly in the health insurance domain. Proven experience managing large teams (500+ FTE) and overseeing operational activities across multiple projects and locations. Experience in managing financials, including budgeting, P&L management, and margin analysis. Strong background in outbound sales with experience presenting to C-level executives. Proven ability to manage complex operations and achieve business goals. Skills & Attributes: Strong negotiation and business management skills. Exceptional analytical thinking and proactive attitude. Strong written and oral communication skills. Excellent interpersonal skills and teamwork mindset. Ability to work under tight deadlines and manage multiple priorities effectively. Attention to detail and accountability in meeting operational objectives. In-depth knowledge of data analysis, performance, and operational metrics. Additional Attributes: Leadership and organizational skills to inspire and manage teams effectively. Experience in formulating and implementing policies to improve operations. A collaborative mindset with the ability to drive integration across various business functions. Extensive experience presenting and negotiating with senior-level decision-makers, including C-suite executives.

Job Title: Sales Team Leader Location :Mumbai Job Summary The Sales Team Leader is responsible for overseeing and guiding the sales team to ensure optimal performance, customer satisfaction, and achievement of sales targets. This role involves training new sales team members, solving customer complaints, providing feedback, and motivating the team to meet organizational goals. The Sales Team Leader will also focus on building strong relationships with business partners and managing team performance. Responsibilities Training: Train new sales team members and assign specific tasks to other team members, monitoring their sales performance. Customer Service: Solve customer complaints and answer customers' questions. Guide team members on fulfilling customer requirements. Sales Support: Assist team members in selling products and services to maximize sales revenue. Feedback & Guidance: Provide constructive feedback to the sales team and assist in solving customer problems and queries. Motivation & Team Building: Motivate sales team members and create an atmosphere of healthy competition to drive performance. Relationship Management: Build and maintain good relationships with business partners to foster future growth. Inspiration: Create an inspiring team environment that motivates team members to achieve targets. Sales Guidance: Provide guidance to team members on how to achieve the monthly organizational expected target. Team Management: Manage shrinkage and attrition within the team to ensure consistent performance. Skills Required Experience in banking & insurance sales is necessary. Strong sales ability, business acumen, and commercial awareness. Excellent communication, interpersonal, and customer service skills. Strong leadership abilities. Good time management, strategic planning, and organizational skills.

Role: Principal - Growth Manager (HPE) Function/Department: HPE Experience: 8-12 Years Education: Graduation: B.Tech, BCA, BE, B.Sc Post-Graduation: M.Tech, MCA, MBA, M.Sc Job Purpose: We are looking for a Principal - Growth Manager to lead the end-to-end digital marketing strategy for Debt Management. This role will be responsible for driving revenue growth through data-driven digital campaigns, optimizing the debt recovery process, and ensuring maximum ROI from marketing investments. You will collaborate with multiple stakeholders to design and execute impactful marketing initiatives that align with business goals. Key Responsibilities: Growth Strategy & Digital Optimization: Design and implement growth strategies to enhance the debt management process via digital channels. Lead digital marketing objectives for debt management, working with Agile Campaign Teams to drive lead generation and maximize business outcomes. Optimize cross-channel customer journeys based on analytics, stakeholder inputs, and industry benchmarks. Define audience segmentation strategies to deliver personalized offers, content, and conversations. Revenue & Performance Management: Own revenue targets for debt management and drive measurable business growth. Develop, monitor, and refine campaign performance metrics to ensure continuous optimization. Provide regular performance reports to senior leadership and make data-driven decisions to enhance campaign success. Conduct market research to identify trends and improve digital marketing effectiveness. Leadership & Collaboration: Lead and mentor a team of growth managers to drive campaign execution and achieve targets. Work cross-functionally with internal teams and external partners to develop and execute marketing strategies. Ensure seamless execution of sales lead management and lead lifecycle optimization. Secondary Responsibilities: Strong problem-solving skills with a growth mindset. Ability to understand business targets and translate them into effective marketing strategies. Optimize customer journeys (CRO) on digital and assisted platforms. Utilize bureau data insights for digital marketing strategies. Knowledge of financial products and customer lifecycle management. Comfortable working in Agile environments with an incremental ROI approach. Basic proficiency in Data Analytics & Statistics for marketing insights. Preferred Skills & Tools: Proven track record in scaling business and driving growth through digital campaigns. Hands-on experience with leading MarTech tools such as CleverTap, Salesforce Marketing Cloud, Google Analytics, and automation platforms. Ability to independently lead, communicate, and collaborate with multiple business partners and global teams. Lead high-impact digital growth initiatives in a fast-paced, data-driven environment. Work with cutting-edge MarTech tools and drive innovation in debt management marketing. Collaborate with industry experts and contribute to business growth through digital transformation. If you're a strategic thinker with a passion for digital marketing, revenue growth, and performance optimization, we invite you to apply and be part of our dynamic team! Qualification : Graduation:Bachelor of Technology B.Tech, Bachelor of Computer Applications - BCA, Bachelor of Engineering - BE, Bachelor of Science - B.ScPost-graduation: Master of Technology M.Tech, Master of Computer Applications - MCA, Master of Business Administration - MBA, Master of Science - M.Sc