Sales Resources Jobs in Mumbai

Customer Success Manager L-1 Location: Mumbai Department: Marketing & Sales About the Role Eshopbox is looking for a dynamic and customer-focused Customer Success Manager L-1. At Eshopbox, our success is tied to our customers' success. We need a proactive leader who is passionate about driving customer adoption, satisfaction, and long-term relationships. You will guide customers to achieve their desired outcomes, ensuring retention and identifying opportunities for growth and renewal. Key Responsibilities Ensure smooth onboarding for new customers, helping them get started with the platform. Define and enhance customer journeys, ensuring a seamless and valuable experience. Collect and provide actionable feedback between departments (Sales, Support, Product) to enhance the customer experience. Advocate for and foster a company-wide culture centered around customer success. Showcase newly released features and help customers maximize the value of relevant functionalities. Conduct in-depth analysis of customer operations, offering tailored suggestions for e-commerce strategies. Identify upsell opportunities and ensure timely renewals by maintaining strong relationships. Lead monthly business reviews with customers to track progress and address concerns. Handle customer escalations with urgency and resource mobilization for quick resolution. What You ll Need 3-5 years in a Customer Success role within B2B e-commerce or SaaS industries (preferred). Experience working with C-level executives and understanding their business needs. Strong ability to understand business challenges and effectively communicate solutions. Knowledge of calculating Net Churn and Logo Churn and taking proactive actions. Process-oriented with strong analytical skills to drive improvements. Experience in client onboarding and customer success in a fast-paced environment. Exposure to the e-commerce or internet sector is a plus. Excellent verbal and written communication skills.

Senior Systems Engineer Pre-Sales Location: Mumbai Job Category: Systems Engineering Job Schedule: Full-Time Company Overview Join Fortinet, a global cybersecurity leader with over two decades of innovation. We are looking for a dynamic Senior Systems Engineer to act as the key technical partner to sales representatives in West India, supporting enterprise accounts across the full sales lifecycle. Key Responsibilities Pre-Sales Leadership: Qualify sales leads, lead pre-bid meetings, and respond to RFPs with technical solution proposals. Demonstration & POCs: Serve as the primary technical resource during sales calls and deliver Proof-of-Concepts (POCs) to demonstrate Fortinet solutions. Post-Sales Oversight: Act as the technical point of contact for assigned accounts, collaborating with SMEs and engineering to resolve complex issues. Channel & Partner Enablement: Train channel partners on Fortinet solutions and competitive differentiation while providing technical oversight. Consulting & Advisory: Develop complex system designs and presentations; contribute to case studies and white papers. Required Skills & Experience Security Expertise: Deep knowledge of SD-WAN, NG Firewall, SASE, WAF, ZTNA, and EDR/XDR. Operations Solutions: Experience with NOC/SOC solutions such as SIEM and SOAR. Cloud & Mobile: Familiarity with public/private cloud security and mobile core solutions (GiFW, CGN, SecGW). Hands-on Ability: Proven experience designing and implementing POCs using Fortinet products or competitive solutions. Communication: Strong consultative and presentation skills with a willingness to travel across India (~25%).

Assistant Sales Manager Converge Location: Mumbai Employment Type: Full-Time About the Role: We are seeking a results-driven Assistant Sales Manager with a strong background in hospitality and F&B sales, particularly in catering, events, and amenities/services management. The ideal candidate will bring at least 3 years of experience working in hotel sales operations, specifically in banquets, catering, or related F&B areas. Experience in room sales is a plus. This role requires close collaboration with City, Corporate Leadership, and cross-functional teams to ensure smooth sales and operations management of the Training Centre. Core Responsibilities: Profitability and Revenue Management Manage and review annual and monthly budgets for the Training Centre. Monitor budget performance in coordination with internal stakeholders. Develop and implement strategies to drive incremental revenue growth. Sales, Operations & F&B Management Oversee sales operations, daily activities, and F&B services of the Training Centre. Develop and execute sales, operations, and event strategies. Coordinate with Marketing and Technology teams to promote sales and events. Collaborate with City training resources to maintain effective sales systems and upselling procedures. Client Experience & Service Excellence Design and implement sales procedures to ensure consistent service delivery. Work closely with internal teams to facilitate smooth cross-departmental collaboration. Conduct regular client feedback surveys to identify opportunities for product and service improvements. Analyze feedback data to drive continuous performance improvements. Inspire and motivate employees to deliver exceptional customer care with attention to detail. Leadership & Team Development Partner with Corporate and City teams to develop and execute sales and operations strategies. Create and enforce SOPs, KPIs, and metrics that enhance revenue, productivity, and service quality. Drive brand partnerships and alliances to elevate client experience and revenue generation. Lead initiatives that improve team performance, processes, and customer satisfaction. Behavioral Attributes: Self-starter with strong business acumen and commercial insight. Excellent problem-solving and decision-making skills. Clear and persuasive communicator with strong relationship-building abilities. Highly motivated with a focus on achieving results and driving change. Detail-oriented and capable of managing multiple high-priority tasks under pressure. Confident decision-maker with excellent organizational skills. Preferred Qualifications: Bachelor s degree (minimum 3 years); qualifications in hospitality, property, or facilities management are a plus. 3+ years of relevant experience in hospitality sales and operations, preferably leading cross-functional teams. Strong customer service orientation and client relationship management skills. Proven track record of continuous improvement and a progressive mindset. If you are passionate about hospitality sales and delivering outstanding client experiences, apply now to join the Converge team and contribute to shaping exceptional event and training centre services. Qualification : Bachelors degree qualifications in hospitality, property, or facilities management are a plus

Position: Executive / Assistant Manager Channel Sales Location: Mumbai Department: Sales Job Purpose To expand the reach and visibility of Mahindra s product offerings in the local market by building and nurturing a strong channel partner network across the assigned area in Mumbai. Key Responsibilities Identify, engage, and onboard potential channel partners across the region. Build and maintain a productive channel network by offering transparent, trustworthy, and mutually beneficial engagement terms aligned with Mahindra s brand values. Promote cross-selling by developing regional channel partners' expertise across the product portfolio. Support channel partners in lead generation and provide necessary resources and guidance to help them achieve their targets. Accompany potential customers for site visits and assist in converting leads into sales. Maintain regular communication with channel partners regarding lead status, site visits, and conversions. Coordinate internally with relevant departments to ensure timely disbursement of channel partner payouts. Regularly update channel partner details and activities on Salesforce (SFDC). Stay informed about competitor offerings, market dynamics, and best practices in channel sales. Performance Indicators Individual Accountability Number of customer walk-ins generated Customer satisfaction scores New channel partner activation and empanelment on SFDC Shared Accountability Net sales contribution through channel partners Percentage of active partners contributing to business Key Stakeholders External Channel Partners Customers Internal Sales Closing Team Marketing Team Sales Strategy Team CRM Team Functional Competencies Strong product and market knowledge Familiarity with structured sales processes and SOPs Awareness of financial schemes and bank offerings (e.g., interest rates, EMI plans) Competitive analysis and industry trends understanding Ability to manage diverse internal and external stakeholders Mahindra Leadership Competencies 1. Result Orientation with Execution Excellence Deliver results with discipline and timeliness Maintain high standards of accountability and process adherence Actively seek improvements in sales execution 2. Customer Focus Understand customer needs and expectations Take ownership of customer satisfaction and proactive service delivery Foster lasting customer relationships through responsiveness and reliability 3. Weaving Passion & Energy at Work Show enthusiasm and positivity in daily work Adapt to diverse environments and work styles Innovate and experiment with new approaches to drive results Qualifications and Experience Education: Graduate in any discipline (MBA preferred) Experience: 2 5 years of experience in sales, preferably in channel or real estate sales Qualification : Graduate in any discipline (MBA preferred)

Job Title: Sales Account Manager India Location: Mumbai, Maharashtra, India Travel Requirement: Up to 50% About BMC At BMC, trust isn t just a value it s a way of life. We re an award-winning, inclusive workplace where diversity thrives and innovation drives everything we do. We believe in giving back, supporting each other, and celebrating your success out loud. Our flexible work culture is built to help you balance your priorities and bring your best self to work every day. Our mission? To empower customers to evolve into Autonomous Digital Enterprises that are ready for the opportunities of tomorrow. The Opportunity We are looking for a high-energy, driven Sales Account Manager to join our team in India. In this role, you will manage a key territory, partnering with some of the region s most respected organizations to deliver BMC s world-class solutions. You ll design and execute a go-to-market strategy, build lasting customer relationships, and drive business growth all while working in a supportive, collaborative, and innovative environment. What You ll Be Doing Own the Territory: Manage your designated region and serve as the primary point of contact for your customers across the full sales cycle. Strategize for Success: Develop a comprehensive business plan for the year and detailed account plans for top customers, defining strategy, execution, and success metrics. Build Executive Relationships: Cultivate strong connections across both technical and executive levels (including CXOs) within customer organizations. Drive Customer Value: Collaborate closely with internal teams including product specialists, solution engineers, and leadership to deliver exceptional customer experiences. Lead with Integrity: Represent the BMC brand with professionalism, building trust with customers, partners, and colleagues. Resolve Escalations: Act as the escalation point for customer concerns and coordinate internal resources to ensure prompt resolution. Expand BMC s Presence: Identify and close new business opportunities to grow our footprint and reinforce our market leadership. What You ll Bring A proven track record in solution-based sales or account management Experience leading cross-functional teams and managing complex sales cycles Deep understanding of sales pipeline, customer engagement strategies, and the technology landscape Strong communication and relationship-building skills with the ability to influence at all levels A collaborative mindset, with a passion for learning and driving innovation A commitment to living BMC s core values in everything you do Over 6,000 employees worldwide and growing A supportive, empowering culture where your contributions are recognized A focus on professional development and global opportunities A workplace that values inclusion, diversity, and authenticity We encourage you to apply anyway. We re building a diverse team where unique perspectives help us thrive together. BMC Software is proud to be an equal opportunity employer.

Executive Air Operations Location: Mumbai, India | Experience: 4 5 years in Air Cargo Industry: Airlines / Logistics | Team: Teleport, powered by AirAsia Who We Are: We re not your average logistics company. At Teleport (AirAsia s logistics arm), we move cargo across 110+ airports, and we re just getting started. Think food, parcels, groceries, and beyond we re reimagining delivery and redefining speed. Your Mission (if you choose to accept): You ll be the go-to person making sure air cargo ops run like a dream from booking and reservations to coordinating with everyone (and we mean everyone) from sales to interline partners. A Day in the Life (a.k.a what you ll actually do): Assist customers with queries and execution of shipments Handle bookings, reservations, and spot sheets like a pro Be a sales team backup and represent them when needed Coordinate with internal teams (customers, accounts, ops) Sync up with interline partners and hubs Maintain data records, reports, and dashboards Constantly learning, unlearning, and upgrading your game We re a Startup at Heart. Expect: Fast pace. Think runway takeoff, not taxiing. No ivory towers. Leaders get their hands dirty. Clear goals, flexible tactics. Autonomy. Over-communicate to stay aligned. A culture of get it done now not later. Skills You Must Bring: Resourceful problem-solver think fast, act faster Performance-driven & data-savvy Detail-obsessed (yes, that typo will bother you) Adaptable, tech-friendly, and always leveling up Motivated to hit goals and smash them Great at working across lean, high-speed teams Nice-to-Haves (flex, if you ve got these): Multilingual Experience in fleet/driver management Knowledge of air cargo tools or systems What You ll Need to Apply: Bachelor s degree 4 5 years experience in airline cargo ops Why You ll Love It Here: We don t care where you re from or what you look like we care about talent, drive, and energy. At AirAsia, we re all different, and we thrive because of it. You ll be treated with fairness, given equal opportunity, and supported to become your best self. Hit that Apply Now button. Let s make logistics sexy again. Qualification : Bachelors degree

Position: Translation Project Manager Location: Mumbai, India About LRN: LRN provides cutting-edge ethics and compliance management solutions through our intuitive platform, mobile app, advanced analytics, and benchmarking tools helping the world s leading organizations reduce risk and do the right thing. About the Role: We are looking for a Senior Translation Project Manager to join our global Translations Team. You will be responsible for managing the full lifecycle of complex localization projects, mentoring junior team members, and contributing to our localization strategy. This role is ideal for someone with a strong background in project management within the localization industry, experience with TMS and CAT tools, and a passion for quality and efficiency. Key Responsibilities: Project Management: Lead end-to-end management of multiple, complex localization projects Define project scope, timeline, budget, and resources Monitor progress and address risks, issues, and changes proactively Ensure timely and efficient project delivery aligned with internal and client expectations Quality & Risk Management: Oversee QA workflows for all localized content Ensure high quality and cultural accuracy across target languages Maintain compliance with translation memory, CAT tools, and terminology standards Team & Vendor Leadership: Lead internal project teams and coordinate with external localization vendors Conduct quarterly business reviews with vendors Mentor junior project managers and assist with onboarding Cross-Functional Collaboration: Liaise with Sales, Account Management, and internal stakeholders to align expectations Work with TMS providers to improve tools and processes for efficiency and quality Reporting & Communication: Provide regular status updates to internal teams and leadership Manage KPIs and generate reports from project and translation management tools (e.g., Mavenlink, Jira) Qualifications & Requirements: 5+ years of project management experience in the localization industry Proven experience with multilingual content delivery, TMS, CAT tools, and both human and machine translation workflows Strong leadership and stakeholder management skills Proficiency with project management platforms (e.g., Mavenlink, Jira) Excellent written and verbal English communication skills Highly organized, self-driven, and capable of managing multiple large-scale projects independently Prior team leadership or coaching experience preferred Interest in eLearning is a plus Why Join LRN: Be part of a purpose-driven, global organization Work in a collaborative, fast-paced, and inclusive environment Opportunity to make a real impact on business ethics and compliance worldwide LRN is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all.

Sales - Regional Manager Location: Mumbai Roles & Responsibilities Drive sales growth by proactively generating business through cold calling. Plan and achieve sales targets for the assigned region aligned with the company s strategic objectives. Generate revenue by managing SMB and Enterprise accounts efficiently. Ensure consistent month-on-month category growth. Identify and penetrate new market segments to boost revenue. Scout and nurture talented resources to build a strong sales team in the future. Maintain accurate and timely updates of various sales reporting formats. Desired Skill Set Highly motivated, proactive go-getter with a self-driven attitude. Excellent communication skills, able to articulate ideas clearly and fluently in English. Strong problem-solving abilities. Preferred experience in Media Sales or direct B2B sales. Comfortable managing both retail sales (including daily numbers reporting) and corporate sales (handling client calls and independently closing deals). Background in Advertising, Marketing, or Sales is preferred.

Business Messaging Specialist Location: Mumbai, India Full Time Company: Meta Meta is looking for a results-driven Business Messaging Specialist to drive adoption and growth of WhatsApp Business Messaging among strategic mid-to-large enterprise clients in India. This is a full-time, high-impact role based in Mumbai, requiring a blend of enterprise sales, solutioning, and customer success experience. If you thrive in fast-paced environments, excel at influencing decision-makers, and are passionate about unlocking the potential of WhatsApp to power digital transformation, we d love to hear from you. Key Responsibilities: Develop compelling business cases and custom business plans to demonstrate the value of WhatsApp as a transformative messaging platform. Engage CXOs and decision-makers across customer experience, marketing, technology, and operations to champion WhatsApp as a strategic asset. Translate customer needs into tailored WhatsApp-based solutions to drive measurable business outcomes and improve customer experiences. Drive the full sales cycle, from prospecting through deal closure, while coordinating cross-functional resources and partner networks. Manage pipelines, forecast revenue, identify risks, and ensure alignment with Meta s strategic priorities. Capture and analyze client feedback to influence product enhancements, resolve challenges, and identify new opportunities for growth. Partner with Meta s in-market and global messaging teams to create scalable engagement programs and best practice guides. Collaborate with internal product, engineering, and leadership teams to align on client strategy and drive innovation. Minimum Qualifications: 8+ years of experience in enterprise sales, business development, or SaaS solution selling. Strong executive presence with the ability to build trust and credibility at the CXO level. Experience leading full sales cycles and managing multi-stakeholder engagements. Proven ability to operate autonomously, think strategically, and solve complex business challenges. Strong analytical mindset with experience working on large-scale systems and customer experience initiatives. Bachelor s degree or equivalent practical experience. Preferred Experience: Background in SaaS, cloud, or enterprise communication platforms. Experience working with cross-functional product and engineering teams. Familiarity with business messaging, conversational commerce, or customer engagement platforms. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. From Facebook and Instagram to WhatsApp and Messenger, we empower billions globally. Meta is also pioneering new experiences through AR, VR, and the metaverse, shaping the future of digital interaction. Equal Opportunity Employer: Meta is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender identity, sexual orientation, age, disability, or other legally protected status. Qualification : Bachelors degree or equivalent practical experience.

Job Title: Frontend Developer About Growisto: At Growisto, we are dedicated to solving complex business challenges with innovative, simplified solutions that drive digital transformation. Our team is passionately focused on technology, marketing, and data, and we view these as powerful tools for digital growth. What excites us most is boosting our client s sales and margins, helping them achieve tangible results through digital innovation. Key Responsibilities: Develop functional, visually appealing web-based applications with a strong focus on usability Implement pixel-perfect UI designs from Figma into responsive and intuitive web pages Ensure cross-browser compatibility and optimize the UI for seamless mobile and desktop experiences Write clean, reusable, and high-performance JavaScript code Leverage modern JavaScript features (ES6+) like destructuring, async/await, closures, and prototypes Utilize event delegation, debouncing, throttling, and efficient DOM manipulation techniques Collaborate with designers and backend developers to enhance UI/UX functionality Work with CSS frameworks like Bootstrap, Tailwind, or custom styles Troubleshoot and debug web applications efficiently to ensure seamless user experience Ensure adherence to web accessibility standards (WCAG, ARIA) Stay up-to-date with modern frontend trends and best practices Provide ongoing website maintenance, updates, and enhancements Requirements: Must-Have: 3+ years of experience in frontend development Strong JavaScript fundamentals, including closures, prototypes, event loops, and async programming Expertise in HTML5, CSS3 (SASS/LESS), and modern JavaScript (ES6+) Hands-on experience in converting Figma designs to production-ready code Deep understanding of DOM manipulation, event handling, and performance optimizations Strong knowledge of CSS Flexbox & Grid for responsive layouts Experience integrating RESTful APIs with frontend applications Strong understanding of cross-browser compatibility issues and solutions Proficiency with version control tools (Git, GitHub, GitLab) Experience with unit testing and integration testing for frontend applications Good to Have: Understanding of web performance optimization techniques (e.g., lazy loading, reducing render-blocking resources)

Job Description As a Knowledge Content Manager Associate in our team, you will be at the forefront of managing and enhancing our content database, ensuring that our sales materials (including RFPs, pitch books, and brochures) are compelling, accurate, and globally-consistent. You will collaborate with sales, product, client service, and other subject matter experts to ensure content and stats are accurate, consistent, and approved. You will also create materials for sales training, such as case studies, information on product overviews and strategy, and prepare competitor analysis. Job Responsibilities: Maintain, update, and enhance content used for client-facing documentation (proposals, pitchbooks, and other similar documents) provided to prospective and existing clients in pursuit of winning or retaining business. Develop external and internal content in partnership with sales and product, including case studies, and product overviews & strategy documents. Coordinate with subject matter experts to update the database with new responses as products are enhanced. Partner with subject matter experts to conduct periodic end-to-end reviews of responses in the database to ensure changes in business, value proposition, regulatory environment, staff, locations, etc., are correctly captured. Utilize Tableau to build dynamic data visualization dashboards, transforming complex data into actionable insights that support strategic sales initiatives. Source and manage J.P. Morgan statistics in the creation of sales documents or in answering questions from clients or prospects globally. Manage the sales experience survey process as the conduit between sales and the third-party consultant. Perform vendor administration activities such as user access management and training, and act as a point of contact, liaising with vendor support to quickly resolve issues. Required Qualifications, Capabilities, and Skills: Minimum 4 years of work experience in the financial services industry, within content/database management, pre-sales, business development, or marketing. Excellent verbal and written communication skills, with a thorough knowledge of American and British English language, grammar, spelling, punctuation, and usage, as well as the Associated Press (AP) style guide. Confidence, assertiveness, and professionalism to partner closely with all levels of management. Proficiency with MS Word, Excel, and PowerPoint required. Strong project management skills with the ability to manage tight schedules. Preferred Qualifications, Capabilities, and Skills: Bachelor's degree (BA or BS) in finance, business preferred, but not required. An understanding of the securities services industry and products is a plus. Self-starter with sound judgment and ability to operate independently and apply initiative. Experience with building data visualization dashboards via Tableau. Familiarity with emerging technologies, such as LLMs to bring in efficiencies in content and stats management. About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. Qualification : Bachelor's degree (BA or BS) in finance, business preferred, but not required.

Imagine yourself... Doing meaningful work that impacts the world around you every day. Thriving in a supportive team environment that encourages excellence and innovation. Joining a company with a proven track record of success and a future full of opportunities. Contributing to a brighter, safer, and more sustainable future. About Videojet Technologies As a global leader in the product identification market, Videojet Technologies plays a critical role in ensuring the safety, authenticity, and traceability of products in industries like food, beverage, pharmaceuticals, and industrial manufacturing. Our solutions including in-line printing, coding, marking products, consumables, and software touch millions of products every day. As part of Veralto s Product Quality & Innovation segment, Videojet offers an environment where your work truly matters, and where you ll have ample opportunities to develop your skills and advance your career. We are hiring: Service Engineer Location: Kashipur This is an exciting role for someone who enjoys working on the road, solving customer challenges, and making a tangible impact every day. As a Field Service Engineer (FSE), you will be the technical face of Videojet, delivering outstanding service and support to our existing customers. This role offers variety every day brings new customer interactions, problem-solving opportunities, and the chance to directly support business and service growth. Key Responsibilities: Attend breakdown calls and resolve technical issues at customer sites. Request and manage parts, ensuring seamless resolution under warranty, CAMP, or chargeable service. Perform equipment installations and preventive maintenance as per schedule. Promote service contracts and consumables to customers. Conduct product demonstrations and on-site training for customers. Document and update service reports in Oracle. Identify potential spare parts or equipment needs and share leads with the sales team. Ensure high levels of customer satisfaction by providing timely and professional service. Key Competencies: Ability to work independently while effectively managing priorities. Strong time management and multi-tasking capabilities. Effective coordination and collaboration with internal teams to solve technical challenges. Analytical mindset to diagnose technical problems and deliver timely solutions. Excellent communication skills, especially with customers and internal stakeholders. Flexibility and adaptability to manage dynamic work schedules. Qualifications & Requirements: Diploma / Engineering Degree in any technical stream. Minimum of 2 years of field service experience preferably with technical products in an Indian or multinational company. Proficiency in local language is essential for effective customer interaction. Work for a company with a global footprint and industry-leading technologies. Contribute to solutions that ensure product safety and quality around the world. Access to continuous learning, global career paths, and professional growth. Be part of Veralto, a $5 billion global leader dedicated to safeguarding the world s most vital resources. Diversity & Inclusion at Veralto At Veralto, we celebrate diversity and embrace the value that different perspectives bring to our workforce, workplace, and markets. We are committed to creating a culture where everyone belongs and can thrive. Discover what s within you. Apply now and shape your future with Videojet! Qualification : Diploma / Engineering Degree in any technical stream.

Position: Analytics Client Service Manager Location: Mumbai Department: Client Coverage Global Client Service Team About the Role We are looking for a seasoned Analytics Client Service Manager to join our Client Coverage team in Mumbai. The Global Client Service team at MSCI consists of experienced financial professionals who provide first-level support to our global client base. This team is responsible for handling a broad range of queries related to methodology, product usage, interpretation, and technical aspects across our analytics and benchmark product suite. The team engages with clients primarily through email and phone and works closely with Sales, Consultants, and internal teams to ensure seamless client engagement and satisfaction. Key Responsibilities Team Leadership and Development Recruit, onboard, and coach team members, equipping them with the skills and product knowledge they need to succeed. Establish clear performance expectations and conduct regular performance evaluations. Foster a culture of collaboration, continuous learning, and positive team dynamics. Client Relationship Management Develop strong, trust-based relationships with clients to understand their evolving needs and business goals. Serve as the escalation point for complex client issues, ensuring swift and effective resolution. Maintain regular communication with clients, providing proactive updates, gathering feedback, and ensuring overall satisfaction. Service Delivery Oversight Manage the delivery of analytics support services, ensuring all client requests are addressed promptly and with the highest quality. Establish and refine standard operating procedures (SOPs) to maintain service consistency. Track and analyze service performance metrics to identify trends, gaps, and areas for improvement. Product Expertise and Knowledge Sharing Ensure the team maintains deep product knowledge, enabling them to confidently advise clients on the optimal use of MSCI s analytics tools. Organize regular training and knowledge-sharing sessions to keep the team up to date. Stay informed on product enhancements and industry trends to ensure the team provides relevant and value-driven support. Reporting and Insights Generate regular performance reports, tracking key service metrics and client satisfaction scores. Provide actionable feedback based on client interactions to internal teams, helping shape product and service improvements. Present insights and strategic recommendations to senior management to continuously enhance the client service function. Strategic Operations and Process Optimization Develop and execute strategic plans aimed at enhancing the client service offering. Identify and implement process improvements to increase efficiency and elevate client experience. Ensure alignment between team objectives, broader MSCI goals, and client needs. Skills and Experience That Drive Success 12+ years of professional experience, including proven experience in client service roles, ideally within analytics or related industries. Excellent English communication skills both written and verbal with the ability to convey complex information clearly and persuasively. Strong presentation and report-writing capabilities. Strong execution skills, with the ability to monitor and manage team performance using reports, dashboards, and other tracking tools. Analytical mindset with strong problem-solving abilities, particularly in numerical analysis using Microsoft Excel. Hands-on experience managing escalations and resolving complex client issues effectively. Demonstrated people management experience, with the ability to lead large teams and oversee service delivery operations. A Bachelor s degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus. About MSCI At MSCI, our mission is to power better investment decisions. With over 50 years of expertise in research, data, and technology, we provide critical decision-support tools to the global investment community. Our innovative, research-enhanced solutions empower clients to understand risk, optimize performance, and build better portfolios. Competitive compensation packages and comprehensive benefits designed to support your financial security, health, and well-being. Flexible work options, advanced technology, and collaborative office environments. A culture that encourages innovation, accountability, and experimentation. A global community of talented colleagues who inspire, support, and collaborate to drive innovation and deliver client value. A structured Global Orientation Program, along with continuous access to learning platforms like Learning@MSCI and LinkedIn Learning Pro, plus tailored development opportunities. Multi-directional career paths, offering both vertical growth and lateral opportunities within MSCI. A commitment to diversity, equity, and inclusion, championed through our Employee Resource Groups including All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and the Women s Leadership Forum. At MSCI, you will join a team of curious, innovative, and entrepreneurial minds who are passionate about driving meaningful change in the investment industry. This is where you can push boundaries, challenge yourself, and exceed expectations for yourself, our clients, and our industry. Qualification : A Bachelors degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus.

Systems Engineer Description Hungry, Humble, Honest, with Heart. The Opportunity Nutanix (NTNX) is looking for a passionate and enthusiastic Systems Engineer (SE) who will act as a trusted advisor to our customers, beginning as a presales activity and continuing throughout the customer s transformational journey with Nutanix solutions. Your primary responsibility is to partner with the sales team, providing technical knowledge about Nutanix solutions to our customers and prospects. You ll deliver technical expertise through sales presentations, product demonstrations, and guide prospects through technical evaluations (POCs), which are critical to the success of our deals. Additionally, you ll collaborate with internal teams to address customer concerns, escalate product issues, and act as a brand ambassador for Nutanix. About the Team At Nutanix, you ll be part of the Systems Engineering team. This team operates with a strong spirit of collaboration and teamwork, driven by Nutanix s core values hungry, humble, honest, and with heart. You will report to the Head of Enterprise Business, Amit Sharma, who oversees strategic initiatives and technical direction for the team. This role is primarily on-site with frequent customer visits, but there are no strict office attendance requirements. Travel Requirement: Up to 50% of your time will be spent visiting customers, offering valuable face-to-face engagement to understand their needs and deliver exceptional solutions. Your Role Demonstrate features and articulate the benefits of Nutanix solutions to influence customer purchase decisions and drive business transformation. Size and configure Nutanix solutions to meet customer needs. Build and nurture long-term relationships with customers, establishing yourself as a trusted and valued resource. Provide customer feedback to internal Nutanix teams to support product development and service improvements. Work with sales counterparts to develop account plans, coverage models, and proposals, recommending solutions based on Nutanix offerings. Collaborate with the broader presales team to secure technical wins efficiently and professionally. What You Will Bring 7+ years of experience in a customer-facing technical role as a Systems Engineer or Solutions Engineer. Bachelor s degree or equivalent experience in Information Technology. Hands-on technical aptitude and agility to adapt to evolving market demands. Strong team player with proven cross-functional collaboration experience. Analytical approach to solving complex problems, with the ability to clearly describe the issue and recommend solutions. Excellent written and verbal communication skills in English, along with strong presentation abilities. Exceptional organizational skills, able to manage multiple projects and prioritize effectively. Highest standards of personal and professional ethics and integrity. A passion for learning, growth, and continuous improvement. Ability to craft compelling stories using whiteboards, presentations, and other media. Advanced knowledge of virtualization technologies and/or enterprise applications. Willingness to travel up to 50% of the time within your assigned territory and for key events. Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other category protected by applicable law. We hire and promote individuals solely based on their qualifications for the job. We are committed to fostering an inclusive environment where all Nutants can thrive, do great work, and feel safe from discrimination, intimidation, or harassment. We also ensure reasonable accommodations for persons with disabilities. Qualification : Bachelors degree or equivalent experience in Information Technology.

Description National Marketing Head - Vision Care India Band Level: 30 Reporting to: Business Unit Leader- Vision Care India PURPOSE The National Marketing Head for Vision Care India will lead the marketing strategy for the India market, driving innovation and execution excellence to enhance Johnson & Johnson s presence, competitiveness and category leadership in Vision Care. KEY RESPONSIBILITIES Develop and implement marketing strategies that align with the overall Vision Care strategy, with a focus on market share growth and brand leadership. Lead marketing campaigns that drive the growth trajectory of the contact lens category by driving contact lens penetration, consumption and eye health awareness in India. Leverage deep market insights to formulate innovative go-to-market strategies and business models. Demonstrate a consumer first mindset and own demand generation for the brand Collaborate with cross-functional teams to align marketing efforts with broader company objectives, ensuring cohesive brand messaging. Build and nurture a high-performing marketing team, capable of driving impactful marketing initiatives. Ensure all marketing activities are in compliance with regulatory and ethical standards. Collaborate with regional and functional leaders to ensure marketing strategies are aligned with broader company objectives. Manage marketing budget to invest for sustainable growth while ensuring sound financial and operational stewardship WORKING RELATIONSHIPS Internal: Business Unit Leader, Sales, Professional Affairs, and other cross-functional teams; STAR Cluster and regional marketing teams External: Industry key stakeholders, marketing agencies, and strategic business partners, Eye Care Professionals KEY ACCOUNTABILITIES Strategic Leadership: o Lead the development and execution of Vision Care marketing strategies in India. o Drive the delivery of powerful marketing campaigns to accelerate the contact lens category and eye health trajectory. o Shape and implement strategies to grow category leadership and market share. o Champion consumer understanding and develop consumer insight-based marketing plans to best serve potential and existing contact lens wearer o Demonstrate consumer/ customer centric and digital first mindset o Drive innovation in go-to-market strategies and business models. Financial Performance o Drive competitiveness for the India Vision Care business unit. o Ensure appropriate resource allocation and budget utilization of marketing resources. o Ensure sustainable growth and strengthen business fundamentals. o Lead teams towards the execution of category and connected commerce go-to-market approaches to drive market-leading growth and deliver against business goals. Compliance and Ethical Business Practices: o Advocate for and instill a strong culture of compliance throughout the organization. o Ensure marketing activities are healthcare compliant and based on the Credo. o Adhere to company guideline to ensure financial and operational stewardship in budget management and procurement Team Leadership and Talent Development: o Build, lead, and develop high-performing cross-functional teams. o Guide marketing team and influence cross-functional team in driving execution excellence of business plans o Provide coaching to grow organizational capability, bench strength, and leadership pipeline. o Utilize market insights, customer objectives, and consumer trends to optimize business opportunities. o Ensure right resourcing and investments to support building in-market capabilities. Customer and Stakeholder Relationship Management: o Lead and participate in top-to-top management business reviews with major customers, providing a consolidated view of global, regional, and country implications and opportunities. o Engage with major customers and support market teams in implementing aligned business goals. o Facilitate Johnson & Johnson becoming the preferred partner of choice in the Vision Care sector for optometrists and for key accounts and priority customers. Qualifications REQUIREMENTS Bachelor s degree or above. Minimum of 8 years of experience in marketing within the healthcare or consumer goods sector, with proven success in brand management and marketing strategy. Proven track record of driving category growth and building strong consumer campaigns within the healthcare or consumer goods sectors. Exceptional skills in strategic thinking, marketing innovation, and communication. Strong leadership and stakeholder management abilities. A Strategic thinker with a strong commercial acumen and analytical mind who can drive insights-based marketing disruption A consumer centric, digital -first mindset Results and Performance Driven Preferred (as an Added Advantage) Eye care, retail and health care industry knowledge. Qualification : Bachelors degree or above.

Description Title of Position: Professional Development Lead, Vision Care INDIA Reports to: BUD / General Manager, Vision Care INDIA The Professional Development Lead aims to lead, develop, and guide the integration of educational and curriculum initiatives, with a primary focus on raising the standards of eye health professionals and enhancing awareness and fitting excellence of contact lenses. His/ Her s Key role would be to develop Strategies In line with Countries business objective. Accordingly Plan, Lead and Execute Fitting Training / NPI Launches and track and build data led insights on training \WORKING RELATIONSHIPS Internal and external contacts. Internal: Direct Reporting and Regular engagement with Country BUD Cluster PD Lead: To empower with all training material and guidance to improve quality and engagement of professional training in the market Engage with Local Sales Team, Relevant India Cross Functional Team to build road map and execution plans for internal professional training External: ECP s of IO s Top Stores & Medium Stores ECP s of NKA s GKB, Lenskart, Titan, Himalaya etc. Agencies, Trainers, etc. KEY ACCOUNTABILITIES 1. Education and Curriculum Development: Lead Develop and Execute Professional strategy in line with country s overall business objectives. Lead and shape the market professional strategy, market training plans and materials (such as educational 3D animations and videos), in execution of a fully integrated closed-loop professional and patient experience. Represent India s Professional Lead for Internal stakeholders- Lead cross-functional teams to operationalize business strategies relevant to training that leverage innovation, digital technologies, and new methodologies that generate value, growing category penetration, and achieve business results. Develop relevant educational materials, tool kits, case studies, trials and ensure strong representation in the partnership stores IO s and NKA s Lead member of the local copy clearance process to ensure all technical / clinical information of JJVC India materials are factually correct and claims are fully substantiated for both internal and external communications 2. Raising Standards: Elevate India s standard of education, Trials & execution in-market professional communications & engagement against business plans that grow ACUVUE Brand equity, usage, penetration, consumption, and loyalty. Co-create with marketing world-class ECP education & certification. Lead business analysis and development of an annual professional plan & content in line with strategic priorities to grow category and shares, countering competitor activities. 3. Team Leadership: Lead business-planning sessions, drive marketing initiatives, and act as a team leader managing resources of professional projects. Coach & mentor members that we will hire on requirement 3P project basis to engage with Key Stores via periodic catch up & project collaboration. 4. Awareness and Fitting Excellence: Engage, align, and collaborate with Local Vision Care team & STAR Professional Team in leveraging to develop groundbreaking patient & ECP communication campaigns, including online & offline/ in-store and large-scale events Support & influence the delivery of clinical claims regarding NPI execution and existing products. 5. Stakeholder Engagement and Thought Leadership: Align, leverage Local/ Star Professional guidance to support sales team gaining focus portfolio MS in Store via training and trails & check through regular - Mystery Shopping and other consumer/ competitor/ professional insight market research studies lead by Marketing Closely Collaborate to shape in-country efficient Professional Plan and execution and BME allocation for the same with clear plan tracking of Impact Lead & represent India key meetings as well as business reviews to maximize support for the country to accelerate growth. Foster market collaboration & DEI. WAYS OF WORKING Three-way transparent communication with local Markets & Cluster Professional Team Early alignment on key measures of success to ensure efficient use of time and resources Close working relationship with local Marketing, Sales Team ( IO s and NKA s); Compliance to ensure seamless & impactful execution, while ensuring Business Unit Head is kept informed and involved in key decision making processes This position plays a pivotal role in advancing education, raising professional standards, and increasing awareness and fitting excellence for contact lenses and ACUVUE brand lenses in the country. Qualifications MBA from a premier institute Qualification : MBA from a premier institute

Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where sophisticated diseases are prevented, treated, and cured, where treatments are more inquisitive and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Position Summary: The candidate will be responsible for leading Business Partnering for Innovative Portfolio i.e. Oncology, Immunology & CNS along with BUF Reporting, FP&A, SigniFi & IBP and Statutory audit / Transfer pricing requirements. Responsibilities include: 1. Business Partnering Innovative Portfolio i.e. Oncology, Immunology & CNS Partner closely with leadership to co-create strategy. Independently provide financial support & leadership to influence key business decisions and drive acceleration and prioritization of resources towards strategic choices. End to end business partnering and financial planning for Sales / Opex. Support Business planning and update cycles, product pricing, PDC reviews, new product launch, S&OP alignments, A&SP/ME reviews, distributor appointment, accruals processes and any other Business case review and analysis. Price Variance, GP & Opex reviews and monitoring against the plan, appropriate support to find opportunities and mitigate risks. Ensure robust business controls on spends, pricing and discounts and drive governance of the same. Drive compliance in processes with respect to adherence to SOPs and applicable guidelines. 2. Business Unit Finance (BUF) Reporting & FP&A Lead creation of plans in line with long term strategy, incorporating insights, opportunities and risks Lead planning cycle coordination and management decks (BP, JU, NU, MBR, IBP), Lead LRFP for IM India Monthly /quarterly regional & local requirements and management comments Quarterly P&L analysis and forecast for the region Base data for Budgeting, update cycles, Standard Reporting Submissions in Planning Systems including IBP, Anaplan, BRAVO and all other regional Submission Advance tax, transfer pricing, statutory audit and subsidy related requirements, calculations and projections Any other ad-hoc requirements 3. Lead for SigniFi and IBP for IM BUF India Qualifications Qualifications: Preferred Area of Study: Chartered accountant Required Years of Related Experience: ~ 7-10 years Preferred Skills and Abilities: Strong business partnering skills to influence / partner with business stakeholders, ability to manage and negotiate with internal/external partners Strong analytical skills and eye for business, ability to capture and generate insights Solid understanding of Finance / Accounting principles and processes Should be a strong teammate Independent thinking, decision making and strong prioritization are essential to success Key working relationships: Business partners (commercial and functional teams) Business Unit Finance, Shared service Finance teams, Global services, COE team Regional / Global stakeholders Location / Mobility: The position is currently based out of Mumbai Reporting: Will be reporting into the Finance Lead, Innovative Medicine, India and will have no direct reports Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Qualification : Chartered accountant

Description Business Manager Next Tier Business, Joints Caring for the world, one person at a time has encouraged and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products, and services to advance the health and well-being of people. Every day, more than 130,000 employees across the world are blending heart, science, and ingenuity to profoundly change the trajectory of health for humanity. J&J Medical India (JJMI) is the market leader in the Medical Company Devices & Diagnostics Industry in India. It is in the business of caring and providing solutions to doctors, patients, and nurses. It comprises of multiple Franchises (Strategic business units) providing healthcare solutions across Vision Care, Orthopaedics, Infection Prevention, Wound Management, Women s health, minimally invasive surgery, Circulatory disease management, and Blood glucose monitoring and insulin delivery. Position Title: Sr. Business Manager Next Tier Business, Joints & Digital Surgery Role Type: Individual Contributor Department Name / Franchise: Orthopedics Joints Sector: MD Position Location: Mumbai Reports to (Title): Associate Sales Director, Orthopedics Joints Role Overview: Responsible for establishing relationships with customers and for developing the business for the franchise, in a manner consistent with the CREDO, company policy and goals, and in line with franchise direction. This may involve developing new businesses, growing into new territories, and establishing a new dealer network. Develops and implements sales strategies and objectives. Has in-depth knowledge of the products and a good understanding of other J&J products and service offerings. Has insights of customer's needs and sharpened knowledge of market trends. Through effective leadership, encourages, leads, directs, motivates, coaches and develops employees to achieve/exceed sales target. Works with all levels of customers, developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in J&J Medical as a preferred supplier. Business Overview: Responsible for Managing Orthopedics Joints in Next Tier ( Tier 4/5 Cities) Product Overview Orthopedics Joints range of products Customer Segmentation: All orthopedic surgeons in Next Tier ( Tier 4/5 Cities) Illustrative Responsibilities: Business Financial Results Deliver the assigned Business plan for the Next Tier ( Tier 4/5 Cities) Business Achieve Monthly / Quarterly / Annual Business Plan Understand market potential, and set direction, strategies and plans to expand the market and realize market potential. Analyze sales reports to proactively seek opportunities and at-risk, re-prioritize resources to maximize sales opportunities. Establish a monitoring system to ensure delivery of sales plan on volume, price and value objectives for products. Identify key markets and ensuring coverage and resourcing of the same adequately. Meet the AR / DSO target and manage account receivables as per the company policy. The role would also entail relevant knowledge of channel management and how to build a strong primary and secondary channel. Territory Management In-depth understanding of current and future customers needs and translate them into sales opportunities. Guide in expansion of new geographies and markets. Ensuring adherence to KPIs of working on day to day basis by the team and driving efficiencies in terms of coverage to ensure best business outcomes. Drive market environment base on a thorough knowledge of competitor's structure, culture, personnel, distribution, capabilities, and weakness, as well as customer preferences for competitive products and services Should have exposure in conceptualization, implementation, and monitoring of channel management processes such as AR, Inventory, return on investment and overall channel health. Conduct SWOT analysis for the territory responsible. Based on results of SWOT analysis, set direction, strategies and plans for the region to achieve dept/functional goals; communicate plans and gain consensus on the plans from the team and related sales/marketing groups Drive marketing campaigns with effect and share market insights with the marketing team. Core member of the leadership team to create a strategic roadmap for the business. Coach supervisor/individual contributor to develop: An effective and efficient territory account coverage plan and customer call plans Conduct regular reviews with team as a basis for challenging and improving both short and long term strategies and action plans Demonstrates expert knowledge of sales process and specialist selling skills to make an effective sales call, to guide others and to improve the current selling process Strong grasp of internal organization (J&J) resources, priorities, and needs, relating to the business operations and achievement of plans Customer Satisfaction Develop and maintain strong relationships with various levels of customers and drive high levels of customer satisfaction. Research and identify key customer's critical success factors to identify innovative sales and service opportunities which will deliver improved customer business performance and healthcare outcomes. Advise the development/implementation of strategies and plans to increase customer satisfaction, confidence, and loyalty. Design innovative customer support services including E-initiatives and optimal use of company valuable services. Set up appropriate systems, e.g., regular meetings with customers to obtain their feedback and supervise customer perceptions and use feedback to improve performance. Ensure compliance with the "Customer Complaints Procedure"; customer issues/ complaints are attended to promptly and professionally to customer's satisfaction. Ensure appropriate problem-solving strategies are used by the sales team when dealing with product or service difficulties. Internal Business Processes...

About Salesforce We are Salesforce, the world s #1 Customer Relationship Management (CRM) platform, driving business success through AI, Data, and CRM solutions. Our core values inspire us to help businesses across industries connect with customers in new, impactful ways. As a Trailblazer at Salesforce, you ll chart your own career path, drive your performance, and improve the world of business. If you believe in businesses doing good and doing well, you ve come to the right place. Position Overview As a Cloud Account Executive within the Slack team, your focus will be on driving workplace productivity and communications solutions for enterprises. You ll lead the strategy for Slack sales within your market segment, drive revenue growth, and expand customer adoption. Your expertise will help customers understand the value of Slack and Salesforce solutions, while aligning those capabilities with their business objectives. Your Impact Customer Relationship Building: Establish and maintain key relationships with current and prospective customers. Strategic Sales: Formulate and execute sales strategies to meet the unique challenges and goals of your customers. Revenue Growth: Drive demand generation within the current customer base and identify new opportunities through prospecting. Collaborative Work: Partner with existing account owners and cross-functional teams to execute Slack sales initiatives. Trusted Advisor: Serve as an expert in both business and technology, guiding customers on how Slack can accelerate their business transformation. Business Evangelism: Articulate the ROI, business value, and time-to-value of the Slack solution to executive stakeholders. Key Responsibilities Account Management: Develop and nurture relationships with key stakeholders, ensuring customer satisfaction and long-term success. Strategic Planning: Develop and implement an account strategy aligned with the customer s business goals. Internal Collaboration: Work closely with cross-functional teams to ensure the successful execution of the account strategy. Sales Alignment: Coordinate efforts with Prime and Cloud sales resources to ensure strategic sales alignment. Sales Growth: Drive growth within your assigned accounts through both existing relationships and new opportunities. Salesforce Evangelism: Share the Salesforce value proposition to both new and existing customers. What You Bring Proven Sales Experience: Successful track record of driving sales growth and cultivating long-term customer relationships. Cloud & SaaS Expertise: Strong understanding of cloud solutions and workplace productivity tools, particularly Slack. Strategic Mindset: Ability to align customer business goals with solutions, focusing on long-term success. Collaborative Approach: Ability to work effectively with cross-functional teams and internal stakeholders. Consultative Selling: Expertise in leading high-level conversations with customers about business value and technology adoption.