Salesforce Architecture Jobs in Bengaluru

Director Customer Success & Support Location: Bangalore | Employment Type: Full-Time | Experience: 15+ Years About SecPod SecPod is a leading cybersecurity technology company dedicated to preventing cyberattacks through proactive security. Our core offering, the Saner Platform, helps organizations establish a strong security posture through preventive, automated, and intelligent cybersecurity solutions. Role Summary The Director of Customer Success & Support will own the post-sales customer journey, including onboarding, technical adoption, value realization, and retention. This role requires a technically strong leader with deep experience in cybersecurity or enterprise security SaaS products to lead CSMs, Onboarding Specialists, and Support Engineers. Key Responsibilities Customer Onboarding & Time-to-Value Lead onboarding programs for both Cloud/SaaS and On-Prem deployments. Standardize deployment and configuration procedures for rapid time-to-value. Collaborate with Product and Engineering to enhance the user onboarding experience. Technical Support & Escalation Management Lead Saner Platform Support operations and own critical KPIs: FRT, MTTR, CSAT, and backlog. Oversee Root-Cause Analysis (RCA) and Corrective/Preventive Actions (CAPA). Manage 24x7 support coverage and track feature requests and bugs with Product Management. Customer Success & Value Realization Own customer retention, renewal, and expansion outcomes. Develop success playbooks and adoption frameworks aligned with client security objectives. Conduct Executive Business Reviews (EBRs) and implement proactive churn recovery strategies. Team Leadership Scale and mentor a high-performance organization focused on customer empathy and accountability. Drive continuous upskilling in cybersecurity and SecPod product architecture. Required Experience & Skills Experience: 15+ years in Customer Success or Technical Support for cybersecurity/enterprise SaaS. Technical Proficiency: Strong knowledge of IT infrastructure, endpoint security, and Linux/Unix/Windows/Mac systems. Systems Knowledge: Experience with Zendesk, HubSpot, and Salesforce. Bonus Skills: Scripting (PowerShell/Python) and cybersecurity certifications. Education: BE / MCA or equivalent technical degree. Qualification : BE / MCA or equivalent technical degree

Conversational AI Lead / Architect Location: Bangalore | Employment Type: Full-time About the Role We are looking for a skilled and experienced Conversational AI Lead/Architect to join our team at Avaamo. In this role, you will be responsible for designing, developing, and implementing cutting-edge Conversational AI solutions. As a subject matter expert, you'll work closely with IT managers, business teams, and customers to understand their requirements and deliver high-impact solutions that enhance the Avaamo platform. Responsibilities Lead the design, coding, and implementation of Avaamo s Conversational AI products, ensuring solutions meet both technical and business needs. Collaborate with IT managers and business stakeholders to gather requirements and translate them into actionable technical solutions. Drive the implementation of solutions using Conversational Design principles and best practices. Develop, deploy, and maintain customized extensions to the Avaamo platform tailored to specific customer requirements. Provide technical guidance and training sessions to partner and customer development teams, ensuring smooth onboarding and ongoing success. Evaluate reported defects and prioritize them for resolution, ensuring product quality and customer satisfaction. Travel to customer locations for on-site support, providing hands-on assistance and expertise as needed. Document best practices, implementation guidelines, and "how-to" guides to support customer and partner teams in leveraging Avaamo s products effectively. Requirements (Mandatory) 6+ years of strong programming experience in JavaScript, HTML, and CSS. Proven expertise in creating and consuming REST APIs and SOAP services. In-depth knowledge of web technologies and current industry trends. Solid understanding of security in web applications and services. At least 2 years of experience using Node.js, with a deep understanding of its architecture. Hands-on experience with Git and other version control systems. Experience deploying web applications on Linux servers in production environments. Familiarity with deployment processes and CI/CD tools. Exceptional communication skills, with the ability to work with both technical and non-technical teams. Minimum of 2 years of experience in client-facing roles, working closely with customers to deliver solutions. Good to Have Full-stack development experience, with expertise in UI/UX design or insights. Working knowledge of AI, ML, and NLP technologies. Experience with enterprise system integrations, such as MS Dynamics CRM, Salesforce, ServiceNow, and MS Active Directory. Experience implementing Single Sign-On (SSO) in web/mobile applications. Ability to quickly learn new technologies and manage small engineering teams. At Avaamo, we re redefining the future of Conversational AI. We specialize in creating advanced conversational interfaces that solve high-impact challenges for enterprises. Join our team and contribute to pioneering AI-driven technologies that are transforming how businesses engage with customers and employees.

Engineering Manager, Go-To-Market Technology Salesforce Location: Bengaluru Department: Business Technology Experience: 5+ Years in People & Project Leadership Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, on any device or app, anywhere. With our flexible, neutral platforms Okta Platform and Auth0 Platform we place identity at the core of business growth and security. We value diverse perspectives, experiences, and learning mindsets. You don t need to tick every box we re looking for team players who make us better with their unique insights. The Opportunity We are seeking a dynamic and experienced Engineering Manager to lead a high-performing team within our Go-To-Market (GTM) Technology group. This team builds enterprise-grade technology solutions that support Okta s sales, CPQ, and customer support systems powering growth, operational excellence, and internal engineering velocity. This is a hands-on leadership role where you ll mentor top talent, guide delivery across Salesforce and other SaaS/PaaS platforms, and collaborate cross-functionally to align technology with business priorities. You will play a pivotal role in shaping how technology drives Okta s internal transformation. Key Responsibilities People & Team Leadership Hire, mentor, and retain exceptional engineering and product talent. Cultivate a high-performance, feedback-rich, and growth-oriented culture. Manage a team of analysts and engineers delivering GTM technology solutions. Domain & Project Ownership Provide guidance and decision-making grounded in GTM domain knowledge (Sales, CPQ, Customer Support). Lead medium-to-large projects from concept to delivery, meeting timeline, scope, budget, and quality goals. Drive strategic prioritization of innovation vs. KTLO (Keep The Lights On) activities. Agile & Execution Excellence Champion Agile best practices, backlog health, sprint planning, and delivery tracking. Collaborate with Product Managers and Delivery Leads for sprint execution and release planning. Act as a hands-on Delivery Lead on critical projects when needed. Business Alignment & Stakeholder Management Build trusted relationships with business partners to align technology delivery with evolving business needs. Present project status, risks, and solutions to leadership with clarity and transparency. Constantly evaluate and improve operational processes and tooling for scalability. Qualifications & Skills Must-Have Bachelor s degree in Computer Science or related technical field. 5+ years managing software engineering or cross-functional technology teams. Proven leadership in GTM domains: Sales, CPQ, and Customer Support. Strong experience with enterprise SaaS/PaaS platforms like Salesforce, Workday, NetSuite, Anaplan, Xactly, or Boomi. Deep understanding of business value streams: Campaign-to-Opportunity, Opportunity-to-Order, Order-to-Cash, etc. Track record of success leading Agile software delivery teams. Exceptional stakeholder communication and executive presentation skills. Strong coaching and mentorship experience to develop talent at all levels. Leadership at Okta At Okta, we define leadership by action, not title. We live by 5 core leadership competencies: Build Effective Teams: Leverage diverse talent to solve complex problems. Demonstrate Self-Awareness: Embrace feedback and personal growth. Develop Talent: Grow individuals for both their careers and the business. Drive Results: Deliver consistent, impactful outcomes. Think Strategically: Anticipate trends and craft visionary strategies. Make an Impact: Shape the future of enterprise identity and GTM operations. Lead with Purpose: Build high-impact teams and technology that scale globally. Grow with Us: Continuous learning, coaching, and career development opportunities. Inclusive Culture: Work in a company that values authenticity, innovation, and collaboration. Join Okta and help redefine how identity powers the modern enterprise. Qualification : Bachelors degree in Computer Science or related technical field

Position: Salesforce Developer (CPQ, Service Cloud, Billing) Location: Remote/Hybrid | Bengaluru, IND We're looking for a highly skilled Salesforce Developer with specialized expertise in Salesforce CPQ, Service Cloud, and Billing. If you have a strong background in developing and customizing Salesforce solutions that enhance sales, service, and billing processes, you'll be instrumental in designing and implementing complex, tailored solutions to meet our business needs. What You'll Do: CPQ Development: Customize and enhance Salesforce CPQ applications, including product configuration, pricing rules, quote templates, and approval processes. Service Cloud Development: Implement and customize Salesforce Service Cloud to optimize customer service operations, covering case management, service processes, and SLAs. Billing Implementation: Develop and integrate Salesforce Billing solutions, ensuring seamless end-to-end billing processes like invoicing, payment processing, and revenue recognition. System Integration: Integrate Salesforce CPQ, Service Cloud, and Billing with internal and third-party systems using REST/SOAP APIs, middleware, and custom integrations. Customization & Data Management: Design and implement custom objects, workflows, validation rules, and other Salesforce features. Ensure data integrity across all Salesforce clouds and connected systems, handling data migrations and quality controls. Quality Assurance: Conduct unit testing, integration testing, and debugging to ensure the stability and performance of Salesforce customizations and integrations. Documentation: Create and maintain comprehensive technical documentation, including system architecture and design specifications. Collaboration: Work closely with business analysts, project managers, and stakeholders to translate business requirements into effective technical solutions. Continuous Improvement: Stay current with Salesforce platform updates and best practices across CPQ, Service Cloud, and Billing. Recommend enhancements to existing systems. What You'll Bring: Experience: 5+ years as a Salesforce Developer, with specific, hands-on experience in CPQ, Service Cloud, and Billing. Salesforce Core: Proficiency in Apex, Visualforce, Lightning Components, and Salesforce development tools. Integration Savvy: Extensive experience integrating Salesforce with external systems using REST/SOAP APIs. Platform Knowledge: Familiarity with Salesforce data models and architecture, particularly within CPQ, Service Cloud, and Billing. Certifications: Salesforce Certified CPQ Specialist and/or Salesforce Service Cloud Consultant certifications are highly preferred. Problem-Solving: Strong problem-solving skills with a focus on delivering customer-centric solutions. Communication: Excellent communication skills, enabling effective collaboration with both technical and non-technical stakeholders. Multitasking: Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Education: Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Preferred Qualifications: Experience with Agile development methodologies. Familiarity with Salesforce Communities, Marketing Cloud, or other Salesforce products. Knowledge of JavaScript, HTML, CSS, and other web development technologies. Experience with CI/CD tools and version control systems like Git.

Lead - Salesforce Development Department: Software Engineering Job Type: Full Time Location: Banglore JOB DESCRIPTION: We are looking for a Sr. Software developer/Lead to join our Salesforce team. The team is responsible for the end to end product development including the APIs and UI for the features, security and performance aspects, As a developer you will collaborate with product managers, quality engineers, and other top notch software engineers to design and implement features for our Qualityze Suite of products on force.com platform. RESPONSIBILITIES: Lead feature and architecture design with a major focus on force.com platform. Hands on design and development of custom solutions on the force.com platform including significant work in Apex, Visual Force and application integration patterns. Have a passion for quality and writing clean,solid, readable code thatscales and performs well. Adopt, embrace, and promote agile and test driven practices with your peers. Value team excellence over individual productivity. Designs and implements business technology solutions focused on cloud based business applications, specifically force.com. Release and Environment Management including sandbox usage planning, metadata and data migration, environment comparisons and version control. Participate and promote architectural initiatives, balancing long term velocity with short term customer needs. REQUIRED SKILLS AND EXPERIENCE: Good experience building large scale, data driven web applications. Hands on experience on Java. In depth Knowledge of databases and experience with SQL and relational schema design

Position: AI Solutions Architect Location: Bangalore, India Shift: 2 PM to 11 PM IST (supporting EMEA/US business hours) About Workato Workato is a global leader in enterprise orchestration, leveraging AI-powered automation to streamline complex workflows across data, processes, and applications. Recognized by Business Insider, Forbes, Deloitte, and Quartz, Workato fosters an innovative, flexible, and trust-driven culture, empowering employees to own their work and grow alongside a vibrant team. Join a fast-growing tech company celebrated for innovation and remote work culture. Collaborate in a diverse, inclusive environment focused on continuous improvement. Impact the future of AI-driven business automation on a global scale. Your Responsibilities Architect and develop advanced agent-based AI solutions exhibiting autonomous, adaptive, and proactive behaviors. Design techniques for large language models (LLMs) to author complex AI behaviors reliably. Provide technical expertise, advising clients and internal teams on AI workflows and integration. Tailor and deploy AI-powered IT workflows that are scalable, fault-tolerant, and aligned with enterprise best practices. Collaborate across teams to integrate AI automation into existing IT infrastructures. Deliver custom product demos and support sales and product teams. Contribute to internal knowledge bases and continuously improve processes. Support product ideation through to implementation stages, working closely with product managers. What You ll Need BTech/BE or higher in Computer Science, AI, ML, or related field. 12+ years of relevant experience in AI solution design, development, and deployment. Proven expertise in AI engineering focused on agent-based systems. Strong background in integration projects with hands-on experience in middleware, APIs (REST/SOAP), SOA, ESB, BPM, and databases (RDBMS/NoSQL). Coding experience (2-3 years) in Java, Python, or Ruby. Experience with integration platforms (TIBCO, Dell Boomi, MuleSoft) and cloud technologies (iPaaS, SaaS) is a plus. Familiarity with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, or Marketo is advantageous. Knowledge of microservices, event-driven architecture, process automation (BPM/RPA) is a plus. Personal Attributes Collaborative mindset and ability to thrive in a dynamic startup environment. Strong analytical and critical thinking skills with entrepreneurial initiative. Effective time management and prioritization, even under pressure. Excellent communication skills to convey complex ideas clearly to non-technical audiences. Proactive problem solver and fast learner who can conduct deep research independently. Qualification : BTech/BE or higher in Computer Science, AI, ML, or related field.

Position: Senior Technical Architect Location: Bangalore, India Shift: Flexible, with some support for US/EMEA business hours (up to 11 PM IST) About Workato Workato is a global leader in enterprise orchestration, empowering over 400,000 customers to streamline operations by integrating data, processes, apps, and user experiences via its AI-powered platform. Backed by accolades from Forbes, Quartz, and Deloitte, Workato blends cutting-edge innovation with a culture of autonomy, trust, and collaboration. The Opportunity As a Senior Technical Architect on the Accelerators Team, you ll drive the design and development of packaged integration solutions, frameworks, and reusable assets that solve real-world customer problems. This role blends deep hands-on technical work with strategic planning, cross-functional collaboration, and customer-facing engagements. Key Responsibilities Accelerator & Product Ownership Lead the full lifecycle of accelerators: planning, architecture, development, testing, and continuous iteration. Work closely with stakeholders to prioritize business and technical requirements. Translate abstract challenges into scalable solutions using Workato s iPaaS capabilities. Technical Design & Execution Architect complex integrations and reusable frameworks. Build and test new accelerator features rapidly and reliably. Guide exception handling, CI/CD processes, and connector development. Cross-Team Collaboration Support internal teams (Sales, Product, Services) through custom demos, documentation, and enablement. Contribute to technical marketing through whitepapers, webinars, and blog posts. Participate in Agile sprints and run scrum meetings when required. Customer Engagement & Enablement Collaborate directly with customers to gather insights and tailor technical solutions. Ensure solutions meet enterprise security, governance, and compliance needs (e.g., SOX). Provide up to 20% of support bandwidth during US/EMEA hours. What You Bring Technical Skills 12+ years in design, development, or architecture roles. 8+ years in integration platforms (MuleSoft, Dell Boomi, TIBCO, Oracle SOA, etc.). Deep understanding of API, microservices, and event-driven architectures. Hands-on experience with iPaaS (Workato preferred), SaaS (e.g., Salesforce, NetSuite), and cloud platforms (AWS/GCP/Azure). Working knowledge of REST, SOAP, JSON, XML, and EDI. Comfortable coding in Java, Python, or Ruby. Experience with CI/CD and connector SDKs a plus. Soft Skills & Mindset Strategic thinker with strong analytical and problem-solving ability. Excellent verbal and written communication, capable of engaging both technical and non-technical audiences. Agile practitioner with stakeholder-facing experience. Self-starter with curiosity, adaptability, and a bias for action.

Position: Senior AI Solutions Engineer Location: Bangalore, India Shift: 2:00 PM 11:00 PM IST (EMEA/US support hours) About Workato Workato is the market leader in enterprise orchestration, enabling 400,000+ global customers to streamline operations by connecting data, apps, and processes. Powered by AI, its platform drives agility through intelligent automation. Recognized by Forbes, Deloitte, and Business Insider, Workato offers a dynamic and collaborative culture that blends innovation with work-life balance. Role Overview As a Senior AI Solutions Engineer, you'll play a key role in building and deploying intelligent, agent-based systems and Retrieval-Augmented Generation (RAG) solutions using Workato s Agentic AI platform. This is a highly technical, hands-on role that blends AI/ML expertise, integration design, customer engagement, and scalable solution delivery. Key Responsibilities AI Engineering & Solution Architecture Design and deploy multi-agent AI workflows that are autonomous, adaptive, and goal-directed. Develop robust RAG pipelines using LLMs and Workato connectors to generate grounded, real-time responses. Implement intelligent memory, prompting, and behavior management strategies for AI agents. Technical Leadership Act as the technical expert for AI-driven architectures using Workato s automation and orchestration platform. Architect scalable AI-powered workflows integrating Workday, NetSuite, Salesforce, ServiceNow, etc. Own performance monitoring, troubleshooting, and continuous optimization of AI systems. Customer Collaboration Work directly with customers to design and deliver tailored Agentic AI and RAG solutions. Communicate complex AI concepts clearly to business and technical stakeholders. Champion exceptional customer service and solution success. Cross-Functional Collaboration Support product managers with technical specifications and solution design. Contribute to internal knowledge bases, best practices, and thought leadership. Participate in product ideation, rapid prototyping, and iterative improvement. Required Qualifications Technical Skills BTech/BE in CS, AI/ML, or related field. 8+ years in solution architecture and development; 3+ years on Workato platform required. Solid foundation in AI agent systems, RAG, and large language models (LLMs). Strong experience with APIs (REST, SOAP), JSON, and relational or NoSQL databases. Programming experience: Java, Python, or Ruby (2 3 years). Hands-on integration experience with middleware, iPaaS, BPM, or RPA platforms. Familiarity with automation tools like Dell Boomi, MuleSoft, or TIBCO is a plus. Bonus Knowledge Familiarity with OAuth, SSO, MFA, and cloud platforms (AWS/GCP/Azure). Experience with enterprise SaaS apps (e.g., Salesforce, Workday, ServiceNow, NetSuite). Exposure to event-driven architecture and microservices. Soft Skills & Mindset Strong communication and storytelling skills. Critical thinker with an entrepreneurial mindset. Self-starter with the ability to work independently and across teams. Passionate about solving complex technical problems and delivering value.

Position: Senior Software Quality Engineering Functional Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) is a leader in Connected Operations , helping industries such as logistics, field services, construction, and manufacturing digitally transform their physical operations. Samsara s solutions use IoT data to improve safety, efficiency, and sustainability across global infrastructure that powers more than 40% of global GDP. Role Overview Samsara is hiring a Senior Software Quality Engineer Functional to join its Quality Engineering team in Bengaluru. In this hands-on and collaborative role, you will be responsible for functional and automation testing across Samsara s Salesforce platform, with a primary focus on CPQ and Sales Cloud modules. You ll work closely with cross-functional teams to ensure robust test coverage and help build a high-quality, reliable GTM systems ecosystem. This is a hybrid position, requiring 3 days in office and 2 days remote each week. Key Responsibilities Quality Strategy & Execution Develop and maintain comprehensive test plans, test cases, and test scripts for Salesforce CPQ and Sales Cloud applications. Execute functional, regression, integration, and performance tests across critical GTM workflows. Automate repetitive testing scenarios using tools like Selenium, JUnit, or similar. Collaboration & Defect Management Work cross-functionally with Product, Engineering, and Operations to ensure features meet quality and performance standards. Identify, log, track, and validate bug fixes using tools such as JIRA and TestRail. Participate actively in Agile ceremonies and collaborate closely with globally distributed teams. Continuous Improvement Analyze requirements and propose test coverage enhancements early in the SDLC. Mentor junior QA engineers, sharing best practices and championing quality culture. Contribute to performance testing and CI/CD improvements using tools like Jenkins or Bitrise. Minimum Qualifications Bachelor s degree in Computer Science, IT, or related discipline. 7+ years of overall QA experience with 2+ years focused on Salesforce CPQ and Sales Cloud. Solid understanding of Salesforce architecture, metadata, and data models. Proficiency in manual and automated testing, defect tracking, and test management tools. Strong attention to detail and ability to thrive in a fast-paced environment. Preferred Qualifications Salesforce certifications such as CPQ Specialist, Advanced Administrator, or Sales Cloud Consultant. Experience with performance testing tools and Agile development practices. Familiarity with CI/CD pipelines and DevOps processes. Excellent communication and collaboration skills with a mentorship mindset. Qualification : Bachelors degree in Computer Science, IT, or related discipline

Job Title: DevOps + Tester Location: Bangalore, India Experience: 4 5 years Industry: IT Services Job Type: Full-time Role Overview This hybrid DevOps + QA role focuses on: Ensuring mobile application performance and reliability. Driving automation, CI/CD, and continuous improvement. Designing and executing automated test scripts and performing integration, regression, and performance testing. Supporting innovation and scalable software deployment in alignment with Rakuten s standards. You ll collaborate closely with development, QA, and operations teams, while improving infrastructure and testing frameworks. Key Skills & Tools CI/CD Tools: Jenkins, Bamboo, Docker Testing: Automation, Integration, Regression, Performance Testing Cloud Platforms: AWS, Azure, GCP Salesforce Ecosystem: 1 2 years hands-on experience preferred API Integration: Including legacy systems Test Scripting Tools: Open-source or commercial frameworks Solid grasp of software architecture, high availability, and transaction-intensive systems Responsibilities Monitor and optimize app performance Develop and maintain automated test scripts Execute integration and regression testing Conduct performance tests during pipeline integration Collaborate across DevOps, development, and QA teams Maintain detailed test documentation Conduct unit tests, code reviews, and QA validations Ensure service quality and customer satisfaction Education & Qualifications Bachelor s degree in CS, IT, Engineering, or related field (required) MBA or advanced degree (preferred) Salesforce Admin or PD certification (preferred) Ideal Candidate Traits Strong DevOps + Testing blend with cloud experience Effective communication with technical and non-technical teams Strategic thinker with planning skills Thrives in fast-paced environments, managing multiple priorities Interview Process 2 Technical Rounds Qualification : Bachelors degree in CS, IT, Engineering, or related field (required)

Job Title: Audience Platform Lead Insights & Analysis Location: Bangalore Employment Type: Full-Time About the Role We re seeking a strategic and technically skilled Audience Platform Lead to join our Insights & Analysis team. This role will focus on leveraging platforms like Adobe Analytics, Google Analytics, WebTrends, and various Customer Data Platforms (CDPs) to enable data-driven marketing and customer insights. As a subject matter expert in tag management, audience creation, and marketing technology integration, you will play a key role in shaping and implementing audience strategies across platforms. Key Responsibilities Lead the design, development, and implementation of solutions on Customer Data Platforms (CDPs) such as Adobe Experience Platform (AEP), Tealium, Segment, Lytics, ActionIQ, or C360. Drive data ingestion workflows via batch and real-time modes using ETL tools, APIs, and JavaScript. Build data models and define audience segments and customer journeys based on business requirements and architecture. Collaborate with internal teams and stakeholders to translate BRDs into actionable CDP use cases for marketing activation. Enable data extraction and outbound flows to reporting tools, other Adobe products, and third-party systems. Define and apply business rules and data transformations aligned with privacy and compliance standards. Guide and mentor other team members on platform capabilities, integration best practices, and scalable solutions. Ensure alignment with data privacy laws such as GDPR, CCPA, and others. Required Qualifications Proven experience in leading CDP-related development projects. Strong scripting experience with Python, Java, or Node.js. Hands-on experience with REST APIs, Open APIs, and tools like cURL. Proficiency in data analysis, data modeling, and data mapping. Experience working with unstructured data using formats such as JSON and Parquet. Preferred Qualifications: Familiarity with data privacy regulations including GDPR and CCPA. Experience in client-facing roles or stakeholder engagement. Working knowledge of reporting technologies and visualization tools. Experience with Big Data ETLs and cloud-based data platforms. Background in customer journey orchestration, audience activation, and segment development. Exposure to MLOps, data governance, or MarTech strategy is a plus. Work at the intersection of data, marketing, and technology. Lead cutting-edge customer data platform initiatives. Be part of a collaborative, innovative, and growth-driven environment. Make a measurable impact on customer engagement and digital transformation.

Senior Salesforce Developer Location: Bangalore, India About MaxVal Founded in 2004, MaxVal is a pioneer in IP services, emphasizing efficiency, cost-effectiveness, and continuous improvement. We leverage technology to enhance our service delivery and have developed proprietary internal applications that evolved into flagship products. Serving over 600 clients globally, MaxVal combines deep IP expertise with cutting-edge tech solutions, employing 725+ professionals passionate about innovation and customer success. Job Overview MaxVal is seeking a proactive Senior Salesforce Developer to join the Product Implementation team. You will play a key role in designing and enhancing Symphony, our Intellectual Property Management Software (IPMS) built on Salesforce, catering to high-profile clients. The role involves collaborating with distributed teams, ensuring adherence to best practices, managing deployments, and mentoring team members. Key Responsibilities Collaborate with customers, business units, and product managers to design and develop new Salesforce product features. Engage in solution architecture discussions to propose effective, scalable solutions. Lead technical discussions on customization vs. configuration decisions. Document design specs, architecture, APIs, and custom objects. Manage and lead a Salesforce development team, including offshore resources, in an Agile environment. Develop custom Salesforce functionality using Apex, Visualforce, Lightning, SOQL, REST/SOAP APIs. Ensure compliance with Salesforce governor limits and best practices. Design and implement integrations between Salesforce and other systems. Apply best practices in master data management on the Force.com platform. Lead sprint reviews to gather stakeholder feedback. Drive improvements in DevOps and deployment workflows. Troubleshoot complex support issues and implement robust solutions. Mentor junior developers and perform code/design reviews. Requirements Education & Experience: Bachelor s or Master s in Computer Science or related field, or equivalent experience. 5+ years hands-on Salesforce Force.com development experience. Proven expertise with Visualforce, Apex, Salesforce Lightning, SOQL. Experience in building and integrating REST or SOAP APIs. Experience delivering enterprise-grade Force.com applications. Technical Skills: Deep understanding of Salesforce platform products and ecosystem. Strong grasp of SDLC: coding standards, reviews, source control, testing, deployment. Experience with SSJS, SQL, Node.js, and Salesforce Administration. Preferred Certifications: Salesforce Platform Developer Salesforce Platform App Builder Force.com Advanced Development Certifications Qualification : Bachelors or Masters in Computer Science or related field, or equivalent experience.

Director Implementation Location: Bengaluru, India About MaxVal MaxVal began in 2004 as an IP services company, rooted in efficiency, cost-effectiveness, and continuous process improvement. Our early adoption of tech-enabled solutions helped us evolve into a product-driven organization, delivering cutting-edge Intellectual Property (IP) management tools. Today, we serve over 600 global clients across the full IP lifecycle with a team of 725+ domain and technology experts. At MaxVal, we "do the right things" and innovate relentlessly to deliver success for both our customers and employees. Job Summary As Director Implementation, you will lead the end-to-end delivery of Symphony, MaxVal s flagship IP Management platform built on Salesforce. You will oversee the implementation lifecycle from requirements analysis to final deployment ensuring timely, high-quality, and scalable solutions for enterprise clients. You ll manage a cross-functional team of Salesforce Developers, QA Engineers, and DBAs, with a focus on customer satisfaction, architectural integrity, and strategic execution. Key Responsibilities Implementation Leadership Own the full implementation lifecycle for Symphony solutions from client onboarding and requirements gathering to configuration, deployment, and post-go-live transition. Ensure projects meet timeline, quality, and scope expectations across multiple concurrent implementations. Architecture & Solution Design Lead the design of scalable Salesforce/Symphony solutions, incorporating best practices for performance, data integrity, and long-term sustainability. Define and maintain a Salesforce architecture roadmap aligned with client needs and product evolution. Team Leadership & Resource Management Direct and mentor a team of 20+ professionals including Salesforce Developers, QA Engineers, and DBAs. Promote a culture of accountability, continuous learning, and cross-functional collaboration. Client Engagement & Stakeholder Management Act as a primary point of contact for clients during the implementation phase. Translate client business needs into technical requirements and ensure alignment throughout the project lifecycle. Proactively manage risks, escalate issues, and deliver regular status updates to internal and external stakeholders. Governance & Compliance Implement and enforce Salesforce/Symphony governance, ensuring adherence to data security and regulatory standards. Conduct performance monitoring, audit checks, and post-implementation reviews to optimize future rollouts. Cross-Functional Collaboration Work closely with Product Management, Sales, Support, and Customer Success teams to ensure seamless handoffs and end-to-end customer satisfaction. Collaborate with vendor and partner teams to integrate third-party tools and AppExchange solutions when required. Qualifications Required 10+ years of experience in Salesforce implementation or technical delivery roles. Proven experience managing and scaling teams comprising Salesforce developers, QA, and DBAs. Strong background in Salesforce architecture and solution design, with hands-on experience in Apex, SOQL, Lightning, and integrations. Exceptional stakeholder communication, team leadership, and project management skills. Experience delivering enterprise SaaS implementations, preferably in legal tech or IP management domains. Preferred Prior experience implementing or supporting Symphony or other IP lifecycle platforms. Familiarity with Salesforce updates, roadmap, and emerging features. Knowledge of performance tuning, deployment automation, and Salesforce compliance best practices.

Customer Success Engineer II Technical Support | Cloud & SaaS Location: Bangalore, India Job Type: Full-Time | Customer Success | Cloud Technology | Technical Support About Rubrik s Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is committed to delivering an outstanding post-purchase experience. Our team of seasoned experts ensures smooth deployment, adoption, and continued usage of Rubrik s cloud data management and Zero Trust Data Security solutions. We handle complex technical support cases, guide customers through SaaS product adoption, and provide strategic consultation across a wide range of cloud platforms, data security tools, and enterprise IT ecosystems. Our engineers work closely with cross-functional teams, acting as trusted advisors and primary technical contacts, to maintain high standards of data protection, incident resolution, and customer success. About the Role We are looking for a highly skilled Customer Success Engineer II to join our fast-paced support team. In this role, you will provide enterprise-level technical support for Rubrik s data security solutions via phone, web, chat, and email. You will troubleshoot complex technical issues, support diverse cloud deployments, and deliver excellent service across hybrid infrastructure environments. Key Responsibilities Handle technical support tickets ranging from basic queries to advanced troubleshooting across cloud platforms and virtualized environments. Independently diagnose and resolve customer issues involving snapshots, replication, backup and recovery, data management, and infrastructure. Utilize cloud infrastructure knowledge to provide guidance and recommend best practices (AWS, Azure, GCP). Collaborate with internal teams such as Engineering and Escalations to resolve critical incidents. Deliver high-quality customer communication, ensuring transparency and issue resolution from start to finish. Author and contribute to technical documentation, including knowledge base articles, FAQs, and deployment guides. Continuously improve case resolution processes and provide insights into recurring issues. Analyze and report root causes; work with developers to file bugs and enhance product reliability. Share feedback and insights with product teams to drive platform improvements and enhance customer satisfaction. Support automation, DevOps, and microservices architecture as part of troubleshooting modern enterprise stacks. Required Skills & Experience 3+ years in a technical support, DevOps, or cloud infrastructure role supporting enterprise environments. Strong knowledge of VMware, Linux, Kubernetes, and cloud platforms like AWS, Azure, and Google Cloud Platform (GCP). Hands-on experience with Office 365 APIs, Microsoft SQL databases, scripting languages such as Python or Perl, and automation tools. Deep understanding of SaaS systems, cloud deployment models, and data protection principles. Demonstrated problem-solving skills with a passion for learning and adapting to new technologies. Ability to write clear technical documentation and communicate complex concepts to diverse audiences. Bachelor's degree in Computer Science, Information Technology, or related technical field. Preferred Qualifications Experience in supporting data backup and recovery, storage solutions, or cybersecurity tools. Exposure to Zero Trust Security models, data compliance standards, or incident management workflows. Strong collaboration skills with internal development, QA, and customer success teams. Previous experience contributing to internal knowledge systems or customer-facing documentation. At Rubrik, we are redefining data security and resilience. Our award-winning platform, Rubrik Security Cloud, powered by machine learning, protects enterprise, cloud, and SaaS environments from ransomware, cyber threats, and downtime. You ll work with passionate professionals who are dedicated to helping businesses secure their critical data and recover quickly in times of crisis.

Technical Architect Salesforce Location: Bangalore, India Team: Enterprise Applications About the Team Rubrik s Enterprise Applications team is responsible for managing core SaaS systems (Salesforce, NetSuite, Workday, Coupa, etc.) supporting key business processes including Lead-to-Cash, Hire-to-Retire, and Customer Support. Their mission is to enhance business value and user experience while scaling the organization. Role Overview As a Salesforce System Architect, you will be the strategic and technical lead responsible for designing, implementing, and optimizing scalable Salesforce solutions. This is a high-impact role requiring deep technical knowledge, enterprise-grade architectural skills, and strong collaboration with both business and IT stakeholders. Key Responsibilities Architecture & Design Define scalable, secure, and maintainable Salesforce architecture. Establish design and integration standards and best practices. Evaluate and integrate AppExchange tools and third-party solutions. Development & Implementation Provide technical leadership to developers and admins on complex projects. Oversee integrations between Salesforce and enterprise systems (e.g., ERP, HRIS). Lead end-to-end solution delivery design through deployment. Strategy & Collaboration Translate business requirements into architectural blueprints. Act as a trusted advisor to stakeholders on leveraging Salesforce for impact. Align solutions with broader enterprise architecture and IT strategy. Optimization & Maintenance Monitor and optimize system performance and scalability. Address technical debt, platform upgrades, and continuous enhancements. Governance & Compliance Define and enforce data governance, security, and SOX compliance protocols. Ensure proper licensing and usage in line with Salesforce contracts. Experience You ll Need Required 10+ years of Salesforce experience, including development and architecture. Strong command of Sales, Service, Experience, and Marketing Clouds. Expertise with Lightning, Apex, SOQL, Visualforce, Flows, and LWC. Proven record of integrating Salesforce with ERP, HR, and custom apps. Deep familiarity with CI/CD tools (Copado, Gearset) and DevOps practices. Salesforce certifications: System Architect, Application Architect, or CTA (preferred). Preferred Experience with Agile/Scrum delivery. Hands-on with ETL tools like MuleSoft, Informatica, Dell Boomi. Excellent problem-solving and stakeholder communication skills. Core Competencies Strategic and architectural thinking. Leadership and mentorship of technical teams. Ability to balance multiple priorities in a fast-paced environment. Strong attention to detail and focus on quality. Strong interpersonal and collaboration skills. Rubrik leads in Zero Trust Data Security , offering cutting-edge technology to protect enterprise data from cyber threats. The company supports continuous learning, innovative work, and impactful contributions within a high-growth environment.

Job Title: Lead Salesforce Engineer Location: Bangalore, India Job Type: Full-Time (Hybrid Work Model) Experience Level: 8+ Years About Eightfold: Eightfold AI is revolutionizing the way we think about skills, careers, and talent management. With over $410 million in funding and a valuation of over $2B, we are leading the industry with our AI-powered Talent Intelligence Platform. Our mission is to transform how organizations hire, develop, and retain talent, ultimately helping individuals transform their careers. Join a dynamic team of innovators and make a tangible impact on employment worldwide. Led by experts with backgrounds from Google, Facebook, and IIT, we re on a mission to redefine how talent is connected with opportunity. What You Will Do: As a Lead Salesforce Engineer, you will lead the design, development, and enhancement of Salesforce solutions, ensuring scalability and maintainability. You will be involved in both technical leadership and hands-on development, driving improvements while mentoring junior and senior developers. Key Responsibilities: Salesforce Solutions Design: Lead and architect the development of Salesforce solutions, including customizations, programming, and data migrations. Project Management: Participate in the planning and execution of Salesforce initiatives, leading the delivery of features, enhancements, and KTLO work items. Team Leadership: Mentor and guide a team of Salesforce developers, ensuring adherence to best practices and alignment with enterprise architecture. Code Reviews & Best Practices: Promote coding best practices, perform solution and code reviews, and ensure compliance with Salesforce best practices. Stakeholder Collaboration: Work closely with GTM systems, RevOps, and business teams to define and execute on Salesforce system enhancements. Technical Debt Management: Identify technical debt and propose design strategies to restructure or overcome existing limitations without compromising functionality. Agile/Scrum Methodologies: Use Agile practices to drive development, including sprint planning, standups, and retrospectives. Salesforce Development: Develop and deploy solutions using Apex, Visualforce, Lightning Web Components (LWC), Salesforce CPQ, Flows, and APIs. Salesforce Performance Optimization: Continuously monitor Salesforce performance, identifying areas for improvement and optimization. Knowledge Transfer & Post-Delivery Support: Coordinate post-delivery activities including support, documentation, and knowledge transfer. Proof of Concept: Lead the creation and demonstration of proof of concepts to address complex business needs. Cross-Functional Collaboration: Work with teams across departments to ensure effective integration and deployment of Salesforce solutions. Qualifications: Required Skills & Experience: 8+ years of experience in implementing Salesforce CRM capabilities, with strong expertise in Salesforce Sales Cloud, Service Cloud, CPQ, and Experience Cloud. Advanced proficiency in Salesforce development tools including Apex, JavaScript, VisualForce, LWC, SOQL, REST API, and Bulk API. Deep understanding of Salesforce architectures, data models, and best practices. Proficient in Salesforce deployment (Metadata API, ChangeSets, Version Control) and data governance (profiles, permission sets, data visibility). Expertise in middleware integration tools, data analysis, and ensuring data hygiene. Strong problem-solving skills with the ability to manage high-level software issues. Solid understanding of Salesforce security practices (e.g., profiles, permission sets, sharing settings). Familiarity with Agile/Scrum methodologies and experience with development cycles, including UAT and deployment. Strong verbal and written communication skills, including presentation skills. Bachelor s degree in Computer Science or related field. Good to Have: Salesforce Certifications (e.g., Salesforce Certified Platform Developer, Salesforce Certified Technical Architect). Exposure to middleware integration tools. Impactful Work: Play a key role in transforming the future of employment and talent management with AI. Growth Opportunity: Eightfold has received $410M in funding and boasts a $2B+ valuation, offering immense opportunities for career growth. Hybrid Work: Enjoy a flexible, hybrid work model that balances remote work with in-office collaboration twice a week in Bangalore or Noida. Inclusive Culture: We believe in equal opportunity and diversity in the workplace, welcoming individuals from all backgrounds. How to Apply: If you are an experienced Salesforce Engineer with a passion for solving complex business problems and leading innovative projects, apply today to join Eightfold AI s mission to reshape how talent and opportunity meet! Qualification : Bachelors degree in Computer Science or related field.

Senior Technical Project Manager Location: Bangalore Experience: 12 15 Years Company: Mphasis Job Summary The Technical Application Delivery Manager is responsible for overseeing the comprehensive delivery of software applications, ensuring alignment with business needs, technical requirements, and best practices. This role requires a combination of technical expertise, project management skills, stakeholder engagement, and leadership abilities to successfully drive application development and deployment across multiple teams. The candidate will collaborate closely with development teams, business analysts, infrastructure engineers, and stakeholders to ensure timely and high-quality delivery of software solutions. Years of Experience Needed 8+ years of experience in IT/application delivery At least 3-5 years in a leadership role Technical Skills Software Development Lifecycle (SDLC): Expertise in Agile, Scrum, and DevOps practices Cloud Technologies: Proficiency in AWS, Azure, or Google Cloud Platform (GCP) DevOps & CI/CD: Knowledge of Jenkins, GitHub Actions, Azure DevOps, Kubernetes, Docker, Terraform Application Architecture: Expertise in microservices, APIs, event-driven architecture, containerization Programming & Scripting: Familiarity with Java, .NET, Python, JavaScript, or other modern languages Database & Data Management: Understanding of SQL/NoSQL databases, data governance, and analytics CRM: Familiarity with Salesforce Project & Delivery Management Skills Experience in Agile project management, Jira, and Agile frameworks (Scrum, SAFe, Kanban) Expertise in budgeting, cost estimation, and financial planning for application development projects Stakeholder communication and executive reporting skills Vendor management and contract negotiation experience Soft Skills Leadership & Team Management: Ability to mentor teams and foster a culture of accountability and innovation Problem-Solving: Strong analytical skills for troubleshooting technical and process-related issues Collaboration: Excellent ability to work across cross-functional teams, including business and IT Decision-Making: Data-driven approach to prioritization and resource allocation Customer-Centric Mindset: Ensuring that applications align with business and user needs Key Responsibilities (KRA Key Result Areas) Project & Application Delivery Management Lead the planning, execution, and delivery of software applications, ensuring adherence to scope, budget, and timeline Define and manage application delivery roadmaps, aligning with business objectives and IT strategy Oversee software development lifecycle (SDLC) processes, including Agile, DevOps, and CI/CD pipelines Ensure effective risk management and mitigation strategies in application development projects Monitor project performance and take corrective actions to resolve issues proactively Stakeholder & Vendor Management Collaborate with business stakeholders to understand application requirements and translate them into technical solutions Serve as the primary contact point between IT teams, business units, and third-party vendors Manage vendor relationships, ensuring SLAs, contracts, and performance standards are met Communicate progress, challenges, and risks to senior management and stakeholders Technical Leadership & Architecture Oversight Work with architects and development teams to ensure scalable, secure, and high-performing application architectures Promote best practices in software engineering, security, and cloud adoption Provide technical guidance on integration, APIs, microservices, and data management Advocate for automation, DevOps, and cloud-native application development Team Management & Agile Coaching Lead and mentor development, QA, and DevOps teams to enhance technical proficiency and delivery efficiency Foster Agile and DevOps methodologies, ensuring collaboration and continuous improvement Conduct performance reviews and cultivate a culture of learning and innovation within the team Security, Compliance & Risk Management Ensure applications comply with cybersecurity policies, data protection regulations, and industry standards Collaborate with security teams to integrate security best practices into the SDLC Manage incident response plans for application-related issues and security breaches Continuous Improvement & Innovation Identify opportunities for process improvements, automation, and optimization in application delivery Stay updated with emerging technologies, frameworks, and trends in application development Drive digital transformation initiatives, including cloud migration and modernization Experience & Qualifications Educational Background: Bachelor s or Master s Degree in Computer Science, Information Technology, Engineering, or a related field Professional Experience: 8+ years of experience in IT/application delivery, with at least 3-5 years in a leadership role Proven experience in managing large-scale enterprise application development and deployment Strong background in cloud platforms (AWS, Azure, GCP) and DevOps methodologies Experience working in regulated industries (finance, healthcare, telecom) is advantageous Certifications Needed Project Management: PMP, PRINCE2, CSM (Certified Scrum Master), SAFe Agile Certification Cloud & DevOps: AWS/Azure/GCP Solutions Architect, Kubernetes, Terraform About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach, leveraging the exponential power of cloud and cognitive technologies. The company s Service Transformation helps enterprises modernize legacy environments, ensuring they stay ahead in a changing world. Equal Opportunity Employer Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regar...

Technical Support Professional IBM CICS About CICS Welcome to CICS the world s leading application server software for IBM Z, processing an impressive 1.2 million transactions per second, equating to 100 billion transactions daily. Trusted by some of the largest financial institutions, including banks, insurance companies, and Fortune 500 companies, CICS powers critical transaction applications globally, helping businesses run efficiently and securely. Our team is a passionate, diverse, and highly skilled group of technical support professionals dedicated to providing top-tier support for IBM CICS clients worldwide. We are seeking a motivated individual with a strong technical background and a customer-first mindset to join our team and assist in delivering exceptional support to our global client base. Your Role and Responsibilities As a Technical Support Professional at IBM, you will be the first point of contact for clients experiencing software issues. Your primary responsibility is to provide expert technical support and troubleshooting assistance to ensure that client systems run smoothly. In this role, you will: Provide critical support for client transaction processing applications, ensuring smooth operations for some of the world s largest institutions. Work on high-impact projects, using advanced software development tools and techniques. Utilize your problem-solving expertise to diagnose and resolve technical issues related to CICS and mainframe systems. Collaborate with a global, multi-functional team, ensuring that our clients receive world-class service and that their software environments are running optimally. Technical Support at IBM is crucial to the success of our clients and helps maintain systems that drive key processes in finance, transportation, security, and beyond. Whether internally focused or working directly with clients, your contributions will make a measurable impact. Required Education Bachelor s Degree in Computer Science, Information Technology, or a related field. Preferred Education Master s Degree is a plus. Required Technical and Professional Expertise 3+ years of experience working on z/OS mainframe systems. 3+ years of experience with CICS system administration. Strong understanding of CICS architecture and the key components that make up CICS applications. Experience in upgrading or tailoring CICS systems to meet customer needs. Proficiency in at least one of the following programming languages: Assembler, PL/I, COBOL, or Java. Strong problem determination skills, including experience using CICS dump and trace diagnostics tools. Ability to take a leading role in Critical Situation resolution. Experience working in virtual, cross-functional teams and collaboration across different technical disciplines. Exceptional communication skills ability to explain complex technical issues to non-technical stakeholders and understand customer requirements. Ability to stay calm under pressure, work independently, and remain organized in high-stress situations. Preferred Technical and Professional Experience Experience with Customer Relationship Management (CRM) tools, such as Salesforce. Familiarity with debugging tools like IPCS and Fault Analyzer. Experience working with USS, TCP/IP, SMP/E, RACF, and VSAM. Exposure to IMS, DB2, WAS, SSL, MQ, and DevOps environments. As a member of IBM, you ll have the opportunity to be part of a culture that fosters innovation, professional growth, and collaboration. We value diversity and encourage employees to challenge the status quo while delivering impactful solutions to our clients. Join us, and together we ll continue to shape the future of transaction processing technology and client support. Qualification : Bachelors Degree in Computer Science, Information Technology, or a related field.

Job Overview Role: SEO Architect (Web Analytics & SEO Optimization Specialist) Job Title: Staff Technical Systems Analyst About Juniper Networks At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Job Summary We are looking for an experienced and innovative SEO Architect to join our growing Future of X, Digital Experience team. This role will primarily focus on optimizing website performance, implementing SEO strategies, and leveraging web analytics tools to drive data-backed decisions for enhanced visibility, engagement, and conversion. The ideal candidate will combine technical SEO expertise with an in-depth understanding of web analytics to improve organic search performance, user experience, leverage AI technology, and overall site functionality. Key Responsibilities SEO Strategy Development and Implementation Lead the development and execution of comprehensive SEO strategies for websites and digital platforms. Perform thorough keyword research, competitive analysis, and industry trend monitoring to inform SEO planning. Design and implement on-page and off-page optimization strategies, including metadata, content, internal linking, and backlink development. Web Analytics Integration and Optimization Manage and optimize the implementation of web analytics tools (e.g., Google Analytics, Adobe Analytics, Google Search Console). Leverage web analytics data to assess SEO performance, identify opportunities, and guide optimization strategies. Create and maintain SEO dashboards and reports for stakeholders, delivering actionable insights based on data trends. Technical SEO & Website Audits Conduct comprehensive technical audits to identify issues affecting search rankings, such as site speed, mobile optimization, crawl errors, and indexing problems. Collaborate with development teams to implement technical SEO improvements and troubleshoot issues related to structured data, schema markup, redirects, and URL optimization. Recommend and execute solutions to enhance site architecture, navigation, and URL structure for better crawlability and user experience. Content Optimization and Performance Work closely with content teams to ensure SEO best practices are followed for content creation, optimization, and syndication. Monitor content performance and implement adjustments to improve rankings, CTR, and conversion rates. Advise on content strategy, ensuring alignment with SEO goals and audience intent. SEO Reporting & KPIs Define and track key SEO metrics and KPIs such as organic traffic, conversion rates, bounce rates, SERP rankings, and backlink profile health. Provide regular performance reports to stakeholders, highlighting trends, insights, and action plans. Work with cross-functional teams to set clear performance targets and SEO goals. Cross-Functional Collaboration Partner with marketing, product, UX/UI, and engineering teams to ensure SEO alignment in all digital initiatives. Advise on SEO-related decisions for site redesigns, A/B testing, and new feature launches. Stay updated on industry trends and best practices to share insights with internal teams and improve SEO strategies. Qualifications Education Bachelor's degree in Computer Science, or a related field (or equivalent experience). Experience 10+ years of hands-on experience in SEO, including a focus on web analytics and technical SEO. Proven experience in leveraging web analytics tools (Google Analytics, Adobe Analytics) to inform decision-making and drive SEO performance. Strong understanding of SEO tools, ranking algorithms, and industry trends. Experience with CMS platforms (e.g., WordPress, Salesforce CMS) and HTML/CSS for basic site edits. Familiarity with AI technology, RAG-based solutions, and understanding of data science and ML techniques. Skills and Expertise Expertise in SEO best practices, including on-page, off-page, technical SEO, and content optimization. In-depth knowledge of web analytics platforms (Google Analytics, Google Tag Manager). Experience conducting and analyzing website audits and making actionable recommendations for SEO improvements. Strong analytical and problem-solving skills, with the ability to interpret complex data and translate it into actionable insights. Familiarity with web performance tools (e.g., PageSpeed Insights, Lighthouse) and conversion rate optimization (CRO) tools. Excellent communication skills, capable of presenting data-driven insights to both technical and non-technical teams. Preferred Qualifications Advanced certifications in SEO, Google Analytics, or other relevant digital marketing fields. Experience with advanced technical SEO strategies, including JavaScript SEO, server-side rendering, and international SEO. Experience in managing large-scale SEO projects with cross-functional teams. Familiarity with marketing automation and CRM platforms. Qualification : Bachelor's degree in Computer Science, or a related field (or equivalent experience).

Description Role Description The Engineering Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of Engineers and Architects. In this role, the Engineering Manager will specialize in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realization. They are aligned by cloud strategy, building and encouraging positive relationships to help customers progress on their digital journey. Salesforce is looking for technically strong, energetic, highly collaborative, and passionate leaders to lead our software engineering teams! You will run and lead a team/teams of outstanding developers and keep quality in mind. We work in a collaborative environment, and we value open communication and feedback, code reviews, and making learning fun! Your Impact Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineer Make critical decisions that attribute to the success of the product Proactive in foreseeing issues and resolving it before it happens Daily management of stand-ups as the Scrum Master for engineering teams Partner with PO to align with objectives, priorities, tradeoffs, and risk Ensuring teams have clear priorities and adequate resources Empowering the delivery team to self coordinate Be a multiplier and have a passion for team and team members success Providing technical guidance, career development, and mentoring to team members Maintaining high morale and motivating the delivery team to go above and beyond Vocally advocating for technical excellence and helping the teams make good decisions Participating in architecture discussions and planning Participating in multi-functional coordination, planning, and reviews with leads from other engineering teams Maintaining and encouraging our culture by interviewing and hiring only the most qualified individuals Occasionally chipping in to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical skill sharp Minimum Requirements A related technical degree required Min 15 years of Software Engineering experience with 3-5 years of proven track record leading sizeable teams with a distinguished track record on technically fast paced projects Experience leading large scale distributed systems, working with microservices and/or distributed architecture Strong verbal and written communication skills, organizational and time management skills Ability to be flexible, proactive, comfortable working with minimal specifications Experience with short release cycles, the full software lifecycle, and experience working on a product that s been released for public consumption Experience in hiring, mentoring and leading engineers Working experience of software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations Experience with Agile development methodologies. Scrum Master experience required Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs Preferred Requirements Strong knowledge of Salesforce product and platform features, capabilities, and best use of it Able to articulate the importance and value of Governance to Business and IT executives A good understanding of enterprise architecture principles is strongly preferred Ability to quickly grasp and distinctly explain technological and business concepts Serve as a trusted advisor, with a deep curiosity to understand your customers, their motivations and needs, and how to approach ensuring their success Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)