Salesforce Certifications Jobs in Hyderabad

Position: Inside Sales Executive Location: Noida Department: Sales Employment Type: Full-Time Company: GSPANN Technologies About the Role: GSPANN is looking for a motivated Inside Sales Executive to fuel our sales pipeline through outbound prospecting, lead generation, and scheduling sales engagements. This role is ideal for someone with strong communication skills and experience in IT services sales, who thrives in a fast-paced environment. Key Responsibilities: Drive lead and opportunity generation by proactively reaching out to prospects via calls, emails, and social media. Execute cold calling campaigns targeting 70-100 calls per day to identify and qualify leads. Coordinate and schedule meetings for sales and pre-sales teams with qualified prospects. Conduct customer surveys to gather insights that improve outreach effectiveness. Identify and invite prospects to relevant events and marketing campaigns. Promote awareness of GSPANN s IT services, including Content Management Systems (CMS) and eCommerce solutions. Collaborate with marketing and sales teams to support integrated lead generation strategies. Maintain and update CRM records accurately and timely. Skills and Experience: Basic understanding of CRM tools and sales processes. Familiarity with the U.S. market, industry domains, and organizational structures at various seniority levels. Prior experience in software or IT services sales or lead generation is preferred. Clear and effective verbal and written communication skills. Strong organizational and multitasking abilities. Ability to work under pressure and meet daily call and outreach targets. Adaptability to night shift schedules. Team player with a positive attitude and enthusiasm for learning. Stable work history demonstrating reliability and commitment.

Position: Technical Consultant Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by uniting front-line workers, back-office teams, and assets on a patented, Code-Free connected worker platform integrated with SAP and IBM Maximo. Our mobile-first SaaS solutions digitize and automate traditionally paper-based maintenance, operations, and supply chain processes for some of the world s largest brands like Shell, UNICEF, and Reckitt Benckiser. Backed by Tiger Global Management and Vista Equity Partners, we re on a mission to empower 350 million industrial workers globally by improving productivity, safety, and operational excellence. Role Overview: We are seeking a Technical Consultant to collaborate closely with customers, product managers, and professional services teams. You will define integration architectures, guide SaaS adoption, and lead the design and implementation of scalable cloud and middleware solutions aligned with customer IT strategies. This role blends architecture, hands-on implementation, and cross-functional collaboration to deliver innovative industrial SaaS integrations. Key Responsibilities: Cloud Architecture & Solution Advisory Engage with customer architects/SMEs to design secure, scalable cloud deployments (AWS mandatory; Azure/GCP optional) Recommend best practices for SaaS adoption, API strategy, middleware, and cloud security Define and enforce architectural standards and governance Integration Solutioning Analyze ERP/CRM systems (SAP PM/MM, Maximo, Salesforce, Oracle) and design middleware integrations (CPI, BTP, MuleSoft, PI/PO, Dell Boomi) Lead integration planning and mapping workshops with clients ETL & Data Flow Enablement Architect ETL pipelines and data transformation rules ensuring clean, secure data flows Implement reliable data ingestion via APIs, OData, REST, SOAP, and event-driven methods Security, IAM & Compliance Implement best practices for data security including OAuth 2.0, OpenID, TLS/SSL, encryption (AES, RSA) Support identity federation (SSO, MFA, Azure AD, Okta) Ensure compliance with GDPR, CCPA, and other data privacy regulations Monitor security logs and support incident response Deployment & Customer Support Support solution deployment and post-go-live activities ensuring stability and performance Guide clients through testing, rollout, and knowledge transfer Collaboration & Enablement Serve as liaison between customers, product engineering, and delivery teams Provide enablement and training for client IT teams What You Bring: Bachelor s degree in Computer Science, IT, or related field 5-8 years experience in Enterprise SaaS Integration and Cloud Architecture Experience integrating SaaS with ERP/CRM systems (SAP PM/MM, Maximo, Oracle, Salesforce) Expertise in REST/OData/SOAP web services, middleware (CPI/BTP/MuleSoft/ESB), and scripting Hands-on experience with AWS (mandatory), Azure or GCP Strong knowledge of networking/security protocols (HTTPS, IPsec, TLS), IAM (SSO, MFA), API management Familiarity with integration/security tools (Postman, Swagger, Wireshark, Fiddler) Knowledge of encryption, data privacy laws, and secure API endpoint management Bonus: SAP backend experience, SMP SDK, SAP HANA, TOGAF certification, mobile field ops solutions, Connected Worker tech Startup mindset: adaptable, proactive, results-driven Soft Skills: Strong problem-solving and analytical thinking Excellent communication and client-facing skills Passion for innovation, customer success, and digital transformation Willingness to travel to client sites as needed Work with a highly innovative team and cutting-edge technology Grow your career in a fast-paced, entrepreneurial environment Collaborate with global brands on impactful projects Competitive salary and comprehensive benefits including medical insurance for family, paid parental leave, and generous PTO Continuous learning and development opportunities Inclusive and diverse workplace culture Innovapptive does not accept unsolicited resumes from recruitment firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to protected characteristics under applicable laws. Qualification : Bachelors degree in Computer Science, IT, or related field.

Job Title: Senior Customer Service Representative Location: Hyderabad Function: Customer Service Reporting To: Customer Service Leader Company: DuPont About DuPont: At DuPont, we are driven by our purpose: to empower the world with essential innovations that help people and the planet thrive. Whether it's delivering clean water to over a billion people, enabling sustainable transportation through cutting-edge materials, or protecting workers across the globe, we work on the things that truly matter. Join us and be part of something bigger. Role Overview: As a Senior Customer Service Representative, you will manage the end-to-end Order-to-Cash (OTC) process for a specific line of business. Acting as the primary point of contact for customer interactions, your role is critical to ensuring service excellence, order fulfillment, and stakeholder collaboration. Key Responsibilities: Order Management & Fulfillment Handle diverse order types: stock, resale, indent sales, BOND sales, and high sea sales. Ensure timely and accurate processing in SAP, from order entry to invoice generation. Performance & Process Excellence Analyze service standards to meet evolving customer requirements and improve functional KPIs. Lead and drive continuous improvement initiatives across the OTC process. Supply Chain Coordination Monitor and track open/pending orders. Engage with supply chain teams to ensure on-time delivery and proactive order updates. Sales Alignment & Forecasting Compare actual vs. forecasted sales and coordinate with sales teams to address gaps. Support demand planning by providing order visibility and customer insights. Stakeholder Engagement Collaborate with internal teams: Sales, Supply Chain, Finance, Credit, Logistics, and Tax. Act as an escalation point for complex issues from CSRs, customers, or business units. Customer-Centric Activities Manage customer complaints, returns, and issue resolution in line with company policies. Lead customer onboarding and manage timely updates to customer master data. Digital & Compliance Leadership Drive the e-commerce enablement journey, achieving functional adoption and KPIs. Ensure all customer-facing operations comply with SOX, tax, and accounting standards. Qualifications & Experience: Education PGDM / MBA in Operations or Supply Chain Management Experience Minimum 7+ years in Order Fulfillment, Customer Service, or International Supply Chain. Solid understanding of commercial processes and GST. Hands-on experience with SAP (Order Processing Module). Exposure to Salesforce or Service Cloud platforms (preferred). Strong skills in MS Office, especially Excel. Core Competencies Excellent interpersonal and stakeholder communication skills. Analytical mindset with strong problem-solving and escalation management abilities. Customer-focused with a commitment to continuous service improvement. Work at a purpose-led, innovation-driven company with global impact. Collaborate with world-class professionals and industry leaders. Build a meaningful career in an inclusive, dynamic, and supportive work environment. Qualification : PGDM / MBA in Operations or Supply Chain Management

Job Title: Associate Customer Service Representative Location: Hyderabad Function: Customer Service Reporting To: Customer Service Leader Company: DuPont About DuPont: At DuPont, we empower the world through essential innovations. Whether it's delivering clean water to over a billion people, enabling sustainable tech for smart devices and electric vehicles, or ensuring the safety of workers globally we work on things that truly matter. Join us to make a real impact. Position Overview: As an Associate Customer Service Representative, you will manage the end-to-end (E2E) Order-to-Cash (OTC) process for your assigned business line. You ll act as the key liaison between customers, internal stakeholders, and external partners, ensuring smooth and timely order execution while upholding service excellence. Key Responsibilities: Order & Process Management Handle diverse order types: stock & resale, BOND sales, and high sea sales, adhering to standardized customer service processes. Execute all order lifecycle stages in SAP, from order entry through invoice generation. Cross-Functional Collaboration Work closely with teams across Supply Chain, Finance, Credit, Logistics, Tax, and 3PL providers. Support sales teams by reconciling forecasts vs. actual sales and ensuring order fulfillment is aligned with sales targets. Delivery & Issue Management Monitor open orders and coordinate with Supply Chain to ensure timely deliveries. Address customer complaints and return requests, ensuring compliance with complaint management policies and delivering quick resolution. Customer Engagement Serve as the primary point of contact for B2B customers, OEMs, and channel partners. Manage customer onboarding and maintain master data, ensuring timely updates based on requests. Operational & Compliance Oversight Drive effective execution of rebate, discount, and credit note programs. Ensure all commercial activities align with SOX compliance, accounting, and GST/tax guidelines. File and manage documentation in line with internal control and audit protocols (SOX/CRIM). Digital Enablement Support the organization s E-commerce transformation journey, ensuring functional KPIs are met. Qualifications & Experience: Education Graduate in any discipline (required) PG Diploma / MBA in Operations or Supply Chain Management (preferred) Experience 5+ years of experience in Order Fulfillment or Supply Chain. Proficient in SAP (Order Management module). Working knowledge of GST, commercial practices, and basic accounting. Familiarity with Service Cloud/Salesforce (preferred). Core Competencies Strong communication and interpersonal skills. Effective problem-solving and complaint handling capabilities. Proficiency in MS Office (Excel, Outlook, PowerPoint). Strong attention to detail and documentation accuracy. Team player with ability to collaborate across global functions. Be part of a purpose-driven, global organization making a real-world impact. Collaborate with world-class professionals in a diverse and inclusive environment. Drive innovation and operational excellence through meaningful work. Qualification : PG Diploma / MBA in Operations or Supply Chain Management

Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.

Compliance Program Manager At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. We are seeking an experienced Compliance Program Manager to oversee the execution of high-priority regulatory compliance Programs within the company s Transaction Monitoring (TMS) and Screening functions. This role involves leading strategic, multi-regional Programs to ensure compliance with global AML regulatory bodies. The Program Manager will ensure the integration of regulatory requirements into policies, overseeing their documentation and practical implementation across the business. Additionally, the role will focus on 1) launching new TMS and Screening programs into new products 2) driving automation and process efficiencies and 3) resolve internal audit findings and ensure all operational processes related to TMS and Screening are aligned with compliance standards. What you ll be doing (ie. job duties): Lead cross-functional teams to deliver large-scale, global projects ensuring that all TMS and Screening Program objectives are met on time and within scope. Work across Technology, Operations, Compliance and Product teams to continually refine and improve TMS and Screening processes, ensuring they remain compliant with regulatory requirements whilst ensuring a best in class customer experience. Lead the translation of Compliance requirements and policies into operations processes and procedures for the TMS and Screening function. Ensure requirements for new TMS and Screening programs across new businesses or products are launched on time and satisfy compliance and business requirements. Develop and maintain a detailed Program plan, setting milestones, managing resources, and identifying key deliverables to ensure successful outcomes. Engage with key stakeholders (legal, risk, compliance, operations) to ensure ongoing communication and alignment of goals. Establish robust mechanisms and feedback loops to gather operations / investigator feedback on TMS and Screening processes, to improve upstream Compliance and Product controls. Lead the development of dashboards and KPIs to monitor the success of the compliance Program and track adherence to global regulatory requirements. Utilize an in-depth understanding of metrics, reporting, capacity planning and financials to make informed data-driven decisions. What we look for in you (ie. job requirements): Motivated by Coinbase s mission 5+ years of proven transaction monitoring / AML experience in financial services or technology organizations. 3+ years of program management experience across global and cross functional teams. Working knowledge of laws, regulations, and risk management practices for financial services. Hands-on involvement in defining metrics that tie back to how we measure success. Proficient in PowerPoint/Google Slides and Excel/Google Sheets. A BA/BS degree in business, finance, and other related fields. Nice to haves: Advanced degree in business, finance, and other related fields. Experience with and/or keen interest in cryptocurrency. Experience working across multiple AML systems and programs simultaneously (e.g., experience in combinations of KYC, AML, and Sanctions). Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud. Qualification : A BA/BS degree in business, finance, and other related fields.

KYC EDD Analyst II At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. This role is for the KYC EDD Analyst II as part of the operations function in the Compliance team, reporting to the Team Manager Compliance operations. In this role, Compliance EDD Analyst - II will be responsible to manage the speciality case work streams. In this role, candidates will be expected to work on the high net worth individual cases and deal with executive escalations for such customers. Through the investigation into the KYC documents, candidates will be expected to safeguard the customer experience by satisfying the compliance regulatory requirements. Additionally, candidates will have certain metrics to achieve as a part of business operations. Onboarding retail customers with adherence to Coinbase s AML program, BSA/AML, KYC, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. You will serve as the subject matter expert and escalation point within the KYC EDD team and the broader AML team and manage client onboarding and remediations. To be successful in this role, you will need to have a proven track record of subject matter expertise for an onboarding KYC program, have an enthusiastic and positive attitude, have a strong knowledge of KYC best practices, and a proven ability of taking innovative approaches to solving complex regulatory challenges. If you're ready to take on a challenge that will make a difference in the world, we want you on our team. Apply now and be a part of something truly transformative! What you ll be doing (ie. job duties): Lead and execute comprehensive EDD on High-risk customers, transactions, and high-net worth individuals, ensuring thorough risk assessment. Review, analyze, and validate KYC information to ensure it aligns with internal policies, regulatory requirements, and quality standards. Identify, assess, and escalate suspicious activities with precision, providing clear and actionable recommendations. Complete review in a timely and efficient manner, ensuring application of risk based approach helping mitigating any AML risk and at the same time ensuring a good customer experience Make recommendations on process improvements to increase efficiency and accuracy Provide mentorship and guidance to junior analysts, fostering a culture of excellence and continuous improvement. Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to help launch or improve existing processes and workflow Utilize an in-depth understanding of metrics to drive data-driven recommendations Maintain awareness of regulatory updates and incorporate process and procedural changes in the due diligence review process Identify process gaps and work with stakeholders within CX and financial crime to improve the process. Provide regular insights, recommendations and feedback to Client Service Management Continuously add value through effective impact analysis, prioritization, root cause analysis and efficient execution of initiatives. Tackle routine problems, largely through precedent and referral to general guidelines What we look for in you (ie. job requirements): Years of experience: minimum 2 years of compliance experience (Enhanced Due Diligence [EDD]) Minimum Bachelor s degree or equivalent Knowledge of on-boarding checks, entity types and AML/KYC laws, guidelines (e.g. BSA, OFAC, FinCEN guidance), and rules for financial products & services Strong written/verbal communication, critical thinking, and problem-solving skills Experience working with Google Sheet, Google Doc, Excel, Word Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment Multi-tasking ability, team-oriented, and a self-starter Ability to work with limited direction from management when situations occur Intermediate to advanced level in PowerPoint/Google Slides and Excel/Google Sheets Ready to support in 24*7 environment Organized with a high level of attention to detail Work from the office 100%, no hybrid or work from home. Nice to haves: Knowledge of the cryptocurrency industry. Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud.

Job Requirements What you will do Understanding business requirements and translating the same into technical solutions. Lead the end-to-end delivery of a Salesforce.com project, which shall involve designing, building, integrating, testing, and deploying a Salesforce.com CRM or Force.com solution. Designing and documenting technical specifications and best practices. Follow project plans with detailed task distribution and execute projects using agile methodologies to ensure the project is delivered on time and beyond customer expectations. Lead and mentor the team in managing technical scope and client expectations, leveraging relationships with external resources, and appropriately engaging them when needed. Build relationships with internal and external teams and contribute to broader goals and growth beyond the scope of the current project. Travel to customer sites for Requirements gathering, Assessment or Training, etc. Essential Qualifications Bachelor s degree in computer science or related field and/or equivalent experience. Minimum 10 years experience with at least 6 years in implementing Salesforce.com. Experience in working with remote teams that shall involve gathering requirements from the customer and documenting the requirement specifications. Experience in planning and executing projects using Agile methodologies. Experience in designing and implementing solutions by mapping customers business processes to Salesforce.com features like Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce1. Experience in integrating Salesforce.com with other systems using middle-wares like Dell Boomi, TIBCO, etc., and direct API calls. Possess excellent written and verbal business communication skills to communicate. Certified Salesforce Consultant (Salesforce DEV-401 Certified, Salesforce ADM-201 Certified, Salesforce Sales, or Service Cloud Certified). Certified Salesforce.com Architect. Qualification : Bachelors degree in computer science or related field and/or equivalent experience.

Job Requirements What you will do Responsible for the development of new and enhancements of existing SFDC Platform and Force.com cloud-based applications, including systems analysis, design, development, implementation, and maintenance. Responsible for developing in Visualforce, Apex, Java, AJAX, and other technologies to build customized solutions that support business requirements and drive key business decisions Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background Salesforce.com integration experience, including between different business systems as well as working with integration tools and developing custom integration solutions Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement Design, implement and support features for the Salesforce Communities Essential Qualifications 5+ years of experience in a corporate technology environment developing SFDC technology programs is required. Strong knowledge of Salesforce.com (SFDC) APEX code design techniques and methodologies including development tools, quality assurance/control. years of experience functioning as Salesforce.com administrator for Enterprise edition or higher Solid understanding of system architecture and system design (SFDC /CRM and Force.com) is required. Experience in integrating enterprise applications with other API enabled Business Systems (i.e., Salesforce.com, NetSuite, Jira, Microsoft Office 365, Eloqua/ other marketing solutions etc.), is considered to be a plus VisualForce and Sites page development. Experience with technologies integral to Salesforce.com including: HTML/XHTML, jQuery, JavaScript, AJAX, SQL, SOAP, REST, JSON, Apex, SOQL and Triggers. Experience in moving code from lower sandboxes to the production environment and address issues related to functionality, integration, etc. Salesforce.com Communities, Partner/Customer Portal implementation, Knowledge Base Experience with Salesforce.com security model and sharing rules. Experience in troubleshooting and working with end-users to ensure that applications meet theirs. Develop and create customized reports and dashboards Keep abreast of new Salesforce features and functionality. Ability to think through multiple solutions to a problem set and look ahead for possible conflicts. Ability to communicate effectively both written and verbally Certifications and nice to haves: In-depth understanding of the capabilities and constraints of the SFDC CRM application coupled with a good understanding of the business processes (Client Support, Sales, Marketing, Partner Management, etc.). Administrator/Development Salesforce.com certifications DEV 201 and DEV 401 Added advantage.

Job Requirements What You Will Do: Collaborate with the capability centre and POD teams to integrate new technologies and provide architectural design. Translate business requirements into well-architected solutions, leveraging Salesforce platforms and products. Assess and communicate the benefits and risks of proposed solutions in terms of feasibility and functionality. Develop and present customer proposals, including detailed bottom-up cost estimates. Provide pre-sales support and actively participate in customer interactions and presentations. Contribute to analyst citations by supporting survey responses, citation development, and presentations. Analyse market trends and conceptualize assets and accelerators to address customer needs. Essential Qualifications: 10 to 12 years of experience in CRM solutions, with at least 6 years in Salesforce. Hands-on experience in Salesforce Architecture is mandatory. Proficiency in SOQL, SOSL Queries, Developer Console, Eclipse Force.com IDE/Maven IDE, Salesforce platform logs, Lightning, Apex Class, VisualForce, Process Builder, and Triggers. Salesforce Architect Certification (CTA/SA) is a plus. Experience in at least 3 Sales Cloud implementations and integrations. Experience in at least 2 Service Cloud implementations and integrations. Exposure to Marketing Cloud and Community Cloud. Expertise in data modelling, data migration, and both API and user interface development principles. Experience with third-party application/platform integrations. Strong hands-on experience with Salesforce Lightning application development. Solid understanding of SDLC processes and quality standards.

Job Requirements What You Will Do: Design, develop, and configure customized solutions for enhancements and projects using the full CPQ toolset. Provide day-to-day CPQ platform and user support. Define, estimate, and shape CPQ technical solutions following best practices. Maintain and configure development and test instances for internal sandboxes. Participate in business meetings with BSAs to understand requirements. Resolve issues in UAT and provide post-production support for CPQ functionality. Stay updated with new features and technologies, proactively exploring ways to maximize their potential. Contribute to building and troubleshooting process automation across the Salesforce instance. Implement scalable solutions while advocating for best practices. Work closely with end-users to assess business requirements, support change, and ensure a high-quality customer experience. Collaborate in a virtual team environment, sharing expertise across different geographies. Candidate Profile: Hands-on expertise in Salesforce CPQ. Experience implementing Salesforce CPQ in Agile software development environments. Strong background in all phases of software development, including requirement gathering, analysis, design, development, implementation, integration, and enhancement in Salesforce projects. Proficiency in Apex Classes, Visualforce, Triggers, Workflow Rules, Assignment Rules, Approval Processes, Validation Rules, Apex Triggers, and Test Classes. Experience in configuration, customization, and development using the full CPQ toolset. Essential Qualifications: Salesforce CPQ developer role with hands-on coding ability. 5+ years of experience in Salesforce, with at least 2 years in CPQ development (Apex/Visualforce). Strong knowledge of Salesforce.com, Force.com platform, APEX programming, Salesforce configuration, security model, AppExchange applications, LWC, and CPQ. Technical expertise in OOP concepts, programming languages, and web-based applications. Knowledge of data migration, integration tools, APIs, and web services. Salesforce CPQ certification is preferred.

What you will do Let s do this. Let s change the world. In this vital role you will enhance our Salesforce ecosystem by facilitating seamless communication between stakeholders, developers, and administrators, and delivering solutions aligned with our business objectives. Roles & Responsibilities: Requirements Gathering and Analysis: Collaborate with stakeholders to document business requirements assist in translating them into technical specifications. Responsible for forecasting, procuring, and managing Salesforce licenses to support the needs of Product Teams. This role ensures optimal license utilization, compliance, and alignment with organizational requirements. Solution Design Support: Work with Salesforce teams to design scalable solutions that align with best practices. Stakeholder Engagement: Act as a liaison between Product Teams and Salesforce Platform, conducting workshops and training sessions where required. Data Analysis and Reporting: Analyze Salesforce data to uncover insights and maintain performance dashboards. Testing and Quality Assurance: Create and execute test plans to ensure system functionality. AI and Advanced Technologies: Leverage AI technologies like Salesforce Einstein for predictive insights and automation. Continuous Improvement: Stay updated on Salesforce advancements and recommend innovative solutions. Functional Skills: Must-Have Skills (Not more than 3 to 4): Experience as a Salesforce Business Analyst or in a similar role. Strong knowledge of Salesforce Sales Cloud, Service Cloud, and other core platform functionalities such as Salesforce Marketing Cloud. Experience with MS Office tools including Excel/Word/PowerPoint What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Master s degree and 1 to 3 years of Business Administration, Information Technology, or a related field experience OR Bachelor s degree and 3 to 5 years of Business Administration, Information Technology, or a related field experience OR Diploma and 7 to 9 years of Business Administration, Information Technology, or a related field experience Preferred Qualifications: Good-to-Have Skills: Experience with AI technologies, including Salesforce Einstein, AgentForce and OpenAI (e.g., ChatGPT) Proficiency with tools like JIRA, Tableau, or equivalent data visualization tools. Exceptional analytical, problem-solving, and communication skills. Experience with collaboration tools like MS Teams/QUIP/Confluence Professional Certifications Salesforce Administrator (mandatory) Salesforce Business Analyst (mandatory) Salesforce AI Associate (mandatory) SAFe Certification (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com

Director UI/UX Design (User Experience Leadership) | Salesforce Hyderabad, India Full-Time | Design & User Experience | India Hyderabad Lead the Future of Enterprise Design at Salesforce We re looking for a seasoned design executive and product strategist to lead high-impact design teams focused on building intuitive, intelligent, and engaging user experiences. You will drive the evolution of our next-generation AI-driven CRM and experience platform, redefining how users engage with data, automation, and digital workflows. What You ll Be Doing Lead and inspire a team of top-tier designers across multiple products and platforms Recruit, mentor, and retain world-class UI/UX talent Drive the strategic vision for user-centered design across the Salesforce digital experience platform Partner with cross-functional stakeholders in Product, Engineering, and Research to build high-impact user experiences Deliver cutting-edge AI-powered, agentic interfaces that use contextual data, smart assistance, and natural interactions to simplify workflows Champion design thinking and a systems-level approach to solving complex enterprise UX challenges Own the design execution from ideation to launch ensuring consistency, usability, and excellence at every touchpoint Utilize analytics, user research, and feedback to continually iterate and enhance product design Promote and enforce Salesforce Lightning Design System (SLDS) standards and reusable design patterns Key Qualifications 10+ years of experience designing innovative, user-focused digital products in high-performance environments 3+ years in a senior leadership or people management role within UI/UX or product design teams Proven success leading the full product lifecycle from concept and prototyping to final delivery Deep expertise in user-centered design methodologies, UX research, and interaction design Experience leading large-scale digital transformations in enterprise or SaaS environments Strong communication and influencing skills to align design vision across global stakeholders Comfortable working in agile, fast-paced, and collaborative environments Mastery of industry-standard tools like Sketch, Figma, Photoshop, Illustrator A passion for simple, elegant solutions to complex user problems Degree in Design, HCI, or a related field (or equivalent practical experience) Preferred Experience (Nice to Have) Expertise in design systems and UI frameworks Background in CRM, enterprise software, or complex data-driven platforms Familiarity with accessibility standards, responsive design, and mobile-first design principles At Salesforce, design is at the heart of everything we do. From shaping intelligent interfaces to creating cohesive multi-platform experiences, we empower designers to lead innovation. You ll be part of a global team working on products that help millions of users work smarter, connect deeper, and transform industries. We re proud to be consistently ranked among the Best Places to Work, offering a diverse, inclusive, and purpose-driven culture where designers thrive and grow. Apply now to join a team shaping the next era of enterprise user experience. Let s build what s next together. Qualification : Degree in Design, HCI, or a related field (or equivalent practical experience)

Lead / Senior DevOps Engineer SRE, Public Cloud & Automation (Hyderabad, India) Full-Time | Software Engineering | Salesforce Hyderabad Drive Automation. Build Scalable Systems. Shape the Future of Cloud Engineering. Join Salesforce as a Lead or Senior DevOps Engineer and play a critical role in operating one of the world s most advanced multi-cloud, microservices, and Kubernetes-based platforms. This is your opportunity to work on high-impact distributed systems that serve tens of millions of users across industries every single day. If you're passionate about DevOps, Site Reliability Engineering (SRE), infrastructure automation, and public cloud platforms, and thrive in fast-paced environments, this role is for you. What You ll Do Maintain and scale a large fleet of Kubernetes clusters powering core Salesforce services and applications Automate everything: from provisioning to deployment and monitoring using tools like Terraform, Python, Go, Spinnaker, and Puppet Ensure high availability, reliability, and performance of large-scale distributed systems Troubleshoot complex, multi-layered production issues across compute, network, and storage layers Implement self-healing systems, smart alerts, and observability solutions using tools like Grafana, Prometheus, Nagios, Zabbix Collaborate closely with engineering, architecture, and platform teams across Salesforce Evaluate and integrate emerging technologies to drive platform resilience, scalability, and automation Required Skills & Qualifications 7+ years of hands-on DevOps or Site Reliability Engineering (SRE) experience in production environments Strong background in Linux systems administration and internals Fluent in scripting or programming languages like Python, Golang, or Bash Deep knowledge of Kubernetes, Docker, and service mesh technologies Experience with AWS (Amazon Web Services) and Infrastructure as Code (IaC) tools like Terraform Strong understanding of networking concepts: TCP/IP, load balancing, switches, DNS, firewalls Familiarity with CI/CD pipelines using tools like Jenkins, Spinnaker, or similar Proficiency in using configuration management tools: Puppet, Chef, or Ansible Proven troubleshooting skills in large-scale distributed systems and cloud-native architectures A continuous learner with strong analytical thinking and collaborative communication skills Preferred / Bonus Skills Prior experience in SRE ownership of large-scale SaaS platforms Experience working with multi-region deployments and resilient architectures Hands-on knowledge of API integration with public cloud vendors (AWS, Azure, GCP) Exposure to data durability, high-availability storage systems, and clustering solutions Perks & Benefits Industry-leading benefits including healthcare, fertility support, adoption & parental leave Well-being reimbursement and generous time-off policies Continuous learning through Trailhead and world-class enablement Mentorship and leadership coaching with executive exposure Opportunities to give back via Salesforce s 1:1:1 philanthropy model Join us in redefining the DevOps landscape and making scalable, secure, and self-healing systems the foundation of modern enterprise software.

Principal Software Engineer Database Store (PMTS) | Hyderabad, India Full-Time | Software Engineering | Salesforce Build the Future of Enterprise-Grade Cloud Databases at Massive Scale Join Salesforce s Salesforce Database (SDB) team in Hyderabad, where we design and build a highly available, resilient, and scalable distributed storage system powering Salesforce s core enterprise applications on public cloud infrastructure. We re pioneering next-generation cloud computing technologies with a strong focus on transactional and distributed systems that deliver world-class reliability and performance. If you are a seasoned software engineer or technical leader with deep expertise in RDBMS, distributed databases, and scalable storage architectures, this is your chance to drive innovation in enterprise cloud database technology at one of the world s fastest-growing tech companies. What You ll Do Lead the design, architecture, and hands-on development of scalable, fault-tolerant, and resilient distributed transactional systems Build and optimize highly available data storage solutions supporting mission-critical Salesforce applications Develop clean, high-quality code primarily in Java or C within Unix/Linux environments, applying modern OOP techniques and design patterns Utilize telemetry and metrics-driven development to ensure operational excellence and system health Collaborate in an Agile development environment, contributing to continual team process improvement Mentor junior engineers and actively participate in code reviews and testing to maintain high-quality standards Solve complex challenges related to clustering, system programming, and cloud-native deployment Work closely with cross-functional teams to innovate and deliver incremental, reliable system improvements on public cloud platforms Employ knowledge of Kubernetes, public cloud APIs, and distributed systems internals to optimize deployment and scalability Qualifications & Skills 15+ years of professional software engineering experience, or M.Tech with 12+ years of relevant experience Proven track record in designing and delivering large-scale distributed and transactional systems in enterprise production environments Strong proficiency in Java or C programming on Unix/Linux platforms Deep understanding of relational databases, distributed systems architecture, and fault-tolerant storage Experience using metrics, telemetry, and monitoring tools to drive system improvements and operational reliability Familiarity with Agile methodologies and commitment to continuous delivery and improvement Strong leadership skills with the ability to mentor, collaborate, and influence within a dynamic engineering team Practical knowledge of cloud infrastructure, Kubernetes, and deployment automation is highly desirable Benefits & Perks Comprehensive benefits including health and well-being reimbursements, parental leave, adoption and fertility support Access to world-class enablement and continuous learning via Trailhead and other platforms Regular 1:1 coaching sessions with executive leadership for career growth and mentorship Opportunity to participate in Salesforce s 1:1:1 philanthropy model and give back to the community Work in a fast-paced, metrics-driven, and collaborative culture focused on innovation and excellence

Accountant / Senior Accountant Prepaid Accounting Finance | Hyderabad, India | Full-Time Join Salesforce s Controllership SSC Team and Drive Compliance & Accounting Excellence At Salesforce, our Controllership Shared Services Center (SSC) thrives in a dynamic, fast-paced environment where collaboration and attention to detail are key. We re seeking an experienced Accountant / Senior Accountant to support the Compensation & Benefits Compliance and Accounting functions, working closely with finance, payroll, tax, and HR teams. About the Role As part of the Compensation & Benefits Compliance team, you will ensure Salesforce adheres to local employee/employer tax laws related to compensation and benefits across international regions. Your expertise will help mitigate risks and keep internal stakeholders informed of legislative changes. You will also manage key prepaid accounting activities handling monthly journal entries, reconciliations, and reporting ensuring financial accuracy and timely close processes. Key Responsibilities Compensation & Benefits Compliance (70%) Support the annual update of C&B playbooks covering international tax legislation Coordinate with consultants (Big 4 firms) to review and update compliance materials Prepare quarterly/annual rate and matrix updates Collaborate cross-functionally to communicate compliance changes Support legislative monitoring and disseminate updates to stakeholders Maintain process documentation and assist with system upgrades Contribute to periodic newsletters and ad-hoc projects Prepaid Accounting & Financial Close (30%) Execute monthly close activities, including journal entries and account reconciliations Analyze and prepare accounting entries for complex financial transactions Coordinate with process owners to ensure deadlines are met and communicate changes Required Skills & Experience 3 to 5 years of experience in employment tax, payroll compliance, or related accounting roles Strong analytical skills, attention to detail, and deadline-oriented work ethic Experience working with Big 4 firms is a plus Bachelor s or Master s degree in Law, Taxation, Accounting, Finance, or equivalent Semi-qualified Chartered Accountant or equivalent with exposure to employee taxation preferred Excellent English communication skills; additional European or APJ languages a bonus Solid understanding of payroll compliance, finance, and accounting processes Proficient IT skills; familiarity with Tableau, Excel, Slack, Oracle, Workday desirable Strong organizational and multitasking abilities Self-motivated and adaptable to a fast-paced environment Passion for process improvement, automation, and documentation Work within a globally recognized company committed to innovation and diversity Collaborative environment with cross-functional teams Comprehensive benefits and career development opportunities Qualification : Bachelors or Masters degree in Law, Taxation, Accounting, Finance, or equivalent

Software Engineering PMTS (SDET) Software Engineering | Hyderabad, India | Full-Time About the Role Join Salesforce s Service Cloud team as a PMTS Q3 Engineer (Software Development Engineer in Test) focused on quality, automation, and engineering efficiency. You will work on cutting-edge customer service platforms that leverage AI-powered chatbots, unified communications, and real-time CRM integrations. The Q3 Engineering team is a highly accomplished group passionate about quality, tooling, and innovation. As a senior engineer, you will influence product design, quality culture, and delivery across multiple teams, ensuring trust and excellence. Key Responsibilities Lead and coordinate efforts to deliver high-quality software products across multiple scrum teams. Own complex and ambiguous features with a deep understanding of the Salesforce Service Cloud application. Define and implement quality assurance processes, automation frameworks, and validation techniques. Mentor junior engineers, influence quality methodologies, and drive best practices across teams. Participate actively in design reviews, test plan creation, and cross-team technical discussions. Develop, review, and maintain sophisticated automated test frameworks and scripts. Monitor feature quality, identify gaps, and lead initiatives to improve test coverage and automation health. Collaborate closely with product management and engineering to align quality efforts with business priorities. Foster a collaborative environment to encourage knowledge sharing and continuous improvement. Use telemetry, metrics, and data-driven insights to influence testing strategies and product quality. Required Skills & Experience 15+ years of relevant technical experience in software engineering and testing. Strong programming skills in Java, JavaScript, or similar languages. Deep understanding of system architecture, operating systems, databases, and object-oriented programming. Hands-on experience designing test plans, automation frameworks, and test specifications. Proficiency with testing methodologies, tools like Selenium WebDriver, Jenkins, and version control systems (e.g., Git). Experience building and optimizing functional/UI automation tests and API testing frameworks. Familiarity with Agile development, Scrum, and quality management systems. Strong communication, collaboration, leadership, and mentoring skills. Ability to handle multiple projects, triage issues, and react quickly to changes. Bachelor s degree or equivalent in Computer Science, Engineering, or related field. Ability to pass Salesforce security and background checks. Highly Desirable Experience with open-source test tools and unit test automation frameworks. Familiarity with industry quality and usability best practices. Experience with CI/CD orchestration tools like Jenkins. Ability to optimize and automate processes, code, and testing efforts. Work on innovative, large-scale cloud platforms impacting millions of users worldwide. Collaborate with some of the top quality engineering experts at Salesforce. Be part of a culture that values trust, innovation, and continuous learning. If you want to lead quality initiatives in a fast-paced, cutting-edge environment and have a passion for excellence, apply today! Qualification : Bachelors degree or equivalent in Computer Science, Engineering, or related field.

Senior Data Scientist Data | Hyderabad, India | Full-Time About Salesforce We re Salesforce, the Customer Company, empowering businesses worldwide with AI, Data, and CRM. We believe business is a platform for change helping companies innovate, grow, and connect with customers in new ways. Join us to be a Trailblazer driving your career and impacting the future of business. Role Overview We re seeking an experienced Senior Data Scientist to lead development of advanced marketing attribution, causal inference, and uplift models that enhance marketing effectiveness and efficiency. You will design experiments, establish consistent measurement frameworks, and deliver impactful data-driven insights supporting marketing, customer engagement, and digital initiatives. You will own the full model lifecycle from ideation and prototyping to deployment and ongoing production monitoring ensuring rigor, scalability, and ethical application aligned with Salesforce s core value of Trust. Key Responsibilities Develop sophisticated statistical and machine learning models to optimize marketing investments (e.g., attribution, uplift, causal inference). Create algorithms for marketing spend optimization and ROI improvement across multiple channels. Lead full lifecycle model development: data exploration, design, testing, deployment, monitoring, and tuning. Design statistically sound experiments (A/B, multi-cell) to measure marketing and campaign impact. Collaborate cross-functionally with marketing, engineering, and analytics teams to operationalize measurement and experimentation frameworks. Stay updated on innovations in SaaS, AdTech, paid media, and analytics to continuously evolve modeling approaches. Advocate responsible and ethical use of data and models in line with company policies. Required Skills & Experience Master s or Ph.D. in Statistics, Economics, Industrial Engineering, Operations Research, Applied Math, or related quantitative fields. 8+ years of hands-on experience designing marketing optimization models (multi-channel attribution, uplift, customer lifetime value, propensity). Extensive experience in experiment design and causal inference for business impact evaluation. Strong programming skills in Python, R, PySpark, Java. Expert-level SQL skills for large-scale data exploration and manipulation. Experience with cloud platforms like GCP or AWS for scalable model development and deployment preferred. Exceptional quantitative reasoning and ability to translate analysis into actionable business insights. Excellent communication skills, capable of collaborating across diverse teams. Creative problem-solving mindset with ability to simplify complex challenges. Experience with B2B customer data and Salesforce products is a plus. Work on high-impact projects using state-of-the-art AI and analytics technologies. Collaborate with top-tier data science and marketing experts. Thrive in an innovative, inclusive culture that values Trust and continuous learning. Drive real-world business transformation at a global scale. If you are passionate about marketing science and advanced analytics, and want to lead innovation in a fast-paced environment, we encourage you to apply! Qualification : Masters or Ph.D. in Statistics, Economics, Industrial Engineering, Operations Research, Applied Math, or related quantitative fields.

Business Development Manager Location: Hyderabad, India Employment Type: Full-Time Experience: 2 6 years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd. is a rapidly growing Fintech NBFC and a part of the OfBusiness Group. Headquartered in Gurugram, OXYZO specializes in B2B lending to SMEs and Emerging Corporates across India. Since its inception in 2017, OXYZO has built a robust AUM of 8,400 Cr and reported a PAT of 360 Cr in the last fiscal year. With a presence in 20+ cities including Hyderabad, OXYZO is backed by marquee investors like Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave. Role Overview We are seeking a dynamic and results-driven Business Development Manager to expand our footprint in Hyderabad. In this role, you will be responsible for acquiring SME and Emerging Corporate clients across a diverse range of industries including manufacturing, engineering, chemicals, pharma, textiles, and logistics. This is a high-impact role with significant earning potential, cross-functional collaboration, and exposure to leadership. Key Responsibilities Source and acquire SME and Emerging Corporate clients through direct outreach, referrals, and industry networking. Conduct detailed credit and risk analysis, and prepare credit notes to structure competitive and compliant financial deals. Ensure documentation completion and timely disbursement of loan facilities. Collaborate with the risk and leadership teams to structure deals and onboard clients efficiently. Identify and pursue new growth sectors and geographic clusters in collaboration with regional leadership. Build a strong network with industry players, business owners, and financial intermediaries to generate leads and drive business growth. 1+ years of experience in client acquisition for B2B financial products, preferably in Banks/NBFCs. Strong understanding of financial statements, including balance sheets and profit & loss statements. Excellent communication and interpersonal skills. Willingness to travel within the region to meet clients and stakeholders. Unlimited Earning Potential Attractive incentives with no cap; performance-driven earnings can match or exceed your annual CTC. Monthly Incentive Payments Regular payouts for monthly performance. Reimbursements Monthly travel and mobile expense reimbursements to cover sales costs. Comprehensive Insurance Full Mediclaim and Accidental Insurance coverage. Join a fast-scaling fintech leader backed by some of the top global investors. Be part of a mission-driven team creating financial inclusion and access for Indian SMEs. Thrive in a performance-oriented culture that recognizes and rewards high achievers. Opportunity to work with a seasoned leadership team and gain cross-functional exposure.

Job Title: Business Development Manager Company Name: Zessta Job Type: Full-time Responsibilities: Collaborate with management on sales goals and business development plans to drive company growth at Zessta. Get fully acquainted with all products and services offered by Zessta to effectively present to potential clients. Make multiple outbound calls to potential clients and successfully close sales. Create and maintain an organized database of prospective clients. Research target accounts, identify the right prospects, and generate interest via phone calls and emails. Network and initiate dialogues with senior executives in corporate companies to build strong relationships. Run customized email campaigns with concise messaging to generate quality leads. Leverage social media platforms like LinkedIn to generate leads and build business relationships. Arrange and schedule business meetings with prospective clients to further discuss opportunities. Understand client needs, address potential questions, and engage in follow-up calls to maintain ongoing relationships. Skills and Experience: Proven experience in full-cycle sales, from initiation to close. Excellent written and verbal communication skills with the ability to communicate professionally and confidently, particularly with C-level executives. Strong research skills to identify and prospect potential clients. Experience in lead generation and prospect management. Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel). Ability to develop and maintain strong relationships with both current and potential clients. Education and Experience: Bachelor s or Master s degree from premier institutes (preferred). 4-12 years of relevant experience in business development, sales, or a similar role. What We Offer: Competitive salary with performance-based incentives. Opportunities for career growth and skill development. The chance to work in a dynamic environment and contribute to the company s success. If you have the experience and passion for driving business growth and establishing meaningful client relationships, we'd love to hear from you. Apply now to join our team at Zessta! Qualification : Bachelors or Masters degree from premier institutes (preferred).