Salesforce Certifications Platform DEV I II Jobs in Bengaluru

Director Customer Success & Support Location: Bangalore | Employment Type: Full-Time | Experience: 15+ Years About SecPod SecPod is a leading cybersecurity technology company dedicated to preventing cyberattacks through proactive security. Our core offering, the Saner Platform, helps organizations establish a strong security posture through preventive, automated, and intelligent cybersecurity solutions. Role Summary The Director of Customer Success & Support will own the post-sales customer journey, including onboarding, technical adoption, value realization, and retention. This role requires a technically strong leader with deep experience in cybersecurity or enterprise security SaaS products to lead CSMs, Onboarding Specialists, and Support Engineers. Key Responsibilities Customer Onboarding & Time-to-Value Lead onboarding programs for both Cloud/SaaS and On-Prem deployments. Standardize deployment and configuration procedures for rapid time-to-value. Collaborate with Product and Engineering to enhance the user onboarding experience. Technical Support & Escalation Management Lead Saner Platform Support operations and own critical KPIs: FRT, MTTR, CSAT, and backlog. Oversee Root-Cause Analysis (RCA) and Corrective/Preventive Actions (CAPA). Manage 24x7 support coverage and track feature requests and bugs with Product Management. Customer Success & Value Realization Own customer retention, renewal, and expansion outcomes. Develop success playbooks and adoption frameworks aligned with client security objectives. Conduct Executive Business Reviews (EBRs) and implement proactive churn recovery strategies. Team Leadership Scale and mentor a high-performance organization focused on customer empathy and accountability. Drive continuous upskilling in cybersecurity and SecPod product architecture. Required Experience & Skills Experience: 15+ years in Customer Success or Technical Support for cybersecurity/enterprise SaaS. Technical Proficiency: Strong knowledge of IT infrastructure, endpoint security, and Linux/Unix/Windows/Mac systems. Systems Knowledge: Experience with Zendesk, HubSpot, and Salesforce. Bonus Skills: Scripting (PowerShell/Python) and cybersecurity certifications. Education: BE / MCA or equivalent technical degree. Qualification : BE / MCA or equivalent technical degree

Position: Salesforce Developer (CPQ, Service Cloud, Billing) Location: Remote/Hybrid | Bengaluru, IND We're looking for a highly skilled Salesforce Developer with specialized expertise in Salesforce CPQ, Service Cloud, and Billing. If you have a strong background in developing and customizing Salesforce solutions that enhance sales, service, and billing processes, you'll be instrumental in designing and implementing complex, tailored solutions to meet our business needs. What You'll Do: CPQ Development: Customize and enhance Salesforce CPQ applications, including product configuration, pricing rules, quote templates, and approval processes. Service Cloud Development: Implement and customize Salesforce Service Cloud to optimize customer service operations, covering case management, service processes, and SLAs. Billing Implementation: Develop and integrate Salesforce Billing solutions, ensuring seamless end-to-end billing processes like invoicing, payment processing, and revenue recognition. System Integration: Integrate Salesforce CPQ, Service Cloud, and Billing with internal and third-party systems using REST/SOAP APIs, middleware, and custom integrations. Customization & Data Management: Design and implement custom objects, workflows, validation rules, and other Salesforce features. Ensure data integrity across all Salesforce clouds and connected systems, handling data migrations and quality controls. Quality Assurance: Conduct unit testing, integration testing, and debugging to ensure the stability and performance of Salesforce customizations and integrations. Documentation: Create and maintain comprehensive technical documentation, including system architecture and design specifications. Collaboration: Work closely with business analysts, project managers, and stakeholders to translate business requirements into effective technical solutions. Continuous Improvement: Stay current with Salesforce platform updates and best practices across CPQ, Service Cloud, and Billing. Recommend enhancements to existing systems. What You'll Bring: Experience: 5+ years as a Salesforce Developer, with specific, hands-on experience in CPQ, Service Cloud, and Billing. Salesforce Core: Proficiency in Apex, Visualforce, Lightning Components, and Salesforce development tools. Integration Savvy: Extensive experience integrating Salesforce with external systems using REST/SOAP APIs. Platform Knowledge: Familiarity with Salesforce data models and architecture, particularly within CPQ, Service Cloud, and Billing. Certifications: Salesforce Certified CPQ Specialist and/or Salesforce Service Cloud Consultant certifications are highly preferred. Problem-Solving: Strong problem-solving skills with a focus on delivering customer-centric solutions. Communication: Excellent communication skills, enabling effective collaboration with both technical and non-technical stakeholders. Multitasking: Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Education: Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Preferred Qualifications: Experience with Agile development methodologies. Familiarity with Salesforce Communities, Marketing Cloud, or other Salesforce products. Knowledge of JavaScript, HTML, CSS, and other web development technologies. Experience with CI/CD tools and version control systems like Git.

Lead - Salesforce Development Department: Software Engineering Job Type: Full Time Location: Banglore JOB DESCRIPTION: We are looking for a Sr. Software developer/Lead to join our Salesforce team. The team is responsible for the end to end product development including the APIs and UI for the features, security and performance aspects, As a developer you will collaborate with product managers, quality engineers, and other top notch software engineers to design and implement features for our Qualityze Suite of products on force.com platform. RESPONSIBILITIES: Lead feature and architecture design with a major focus on force.com platform. Hands on design and development of custom solutions on the force.com platform including significant work in Apex, Visual Force and application integration patterns. Have a passion for quality and writing clean,solid, readable code thatscales and performs well. Adopt, embrace, and promote agile and test driven practices with your peers. Value team excellence over individual productivity. Designs and implements business technology solutions focused on cloud based business applications, specifically force.com. Release and Environment Management including sandbox usage planning, metadata and data migration, environment comparisons and version control. Participate and promote architectural initiatives, balancing long term velocity with short term customer needs. REQUIRED SKILLS AND EXPERIENCE: Good experience building large scale, data driven web applications. Hands on experience on Java. In depth Knowledge of databases and experience with SQL and relational schema design

Position: Senior Software Quality Engineering Functional Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) is a leader in Connected Operations , helping industries such as logistics, field services, construction, and manufacturing digitally transform their physical operations. Samsara s solutions use IoT data to improve safety, efficiency, and sustainability across global infrastructure that powers more than 40% of global GDP. Role Overview Samsara is hiring a Senior Software Quality Engineer Functional to join its Quality Engineering team in Bengaluru. In this hands-on and collaborative role, you will be responsible for functional and automation testing across Samsara s Salesforce platform, with a primary focus on CPQ and Sales Cloud modules. You ll work closely with cross-functional teams to ensure robust test coverage and help build a high-quality, reliable GTM systems ecosystem. This is a hybrid position, requiring 3 days in office and 2 days remote each week. Key Responsibilities Quality Strategy & Execution Develop and maintain comprehensive test plans, test cases, and test scripts for Salesforce CPQ and Sales Cloud applications. Execute functional, regression, integration, and performance tests across critical GTM workflows. Automate repetitive testing scenarios using tools like Selenium, JUnit, or similar. Collaboration & Defect Management Work cross-functionally with Product, Engineering, and Operations to ensure features meet quality and performance standards. Identify, log, track, and validate bug fixes using tools such as JIRA and TestRail. Participate actively in Agile ceremonies and collaborate closely with globally distributed teams. Continuous Improvement Analyze requirements and propose test coverage enhancements early in the SDLC. Mentor junior QA engineers, sharing best practices and championing quality culture. Contribute to performance testing and CI/CD improvements using tools like Jenkins or Bitrise. Minimum Qualifications Bachelor s degree in Computer Science, IT, or related discipline. 7+ years of overall QA experience with 2+ years focused on Salesforce CPQ and Sales Cloud. Solid understanding of Salesforce architecture, metadata, and data models. Proficiency in manual and automated testing, defect tracking, and test management tools. Strong attention to detail and ability to thrive in a fast-paced environment. Preferred Qualifications Salesforce certifications such as CPQ Specialist, Advanced Administrator, or Sales Cloud Consultant. Experience with performance testing tools and Agile development practices. Familiarity with CI/CD pipelines and DevOps processes. Excellent communication and collaboration skills with a mentorship mindset. Qualification : Bachelors degree in Computer Science, IT, or related discipline

Job Title: Technical Support Engineer I / II Location: Bengaluru, India Job Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch cutting-edge financial products. Founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform, Tachyon, is the world s first cloud-native, fully API-enabled processing stack. It brings together issuing, processing, lending, fraud and risk, core banking, and more into a unified offering. With over 20 million cards issued globally and trusted by some of the largest banks and fintechs, Zeta is redefining the banking infrastructure landscape. Backed by SoftBank, Mastercard, and other marquee investors, Zeta is valued at $1.5 billion and employs over 1700 professionals, with more than 70% in R&D. About the Role As a Technical Support Engineer I/II at Zeta, you ll be part of the Banking Technology Support team, responsible for troubleshooting, resolving, and escalating issues related to Zeta Tachyon a platform with 100+ APIs, multiple customer-facing interfaces, and extensive enterprise-grade infrastructure. This role offers the opportunity to work with high-performing engineering and product teams, support enterprise clients, and grow your career in the B2B SaaS + Fintech space. Responsibilities Customer Support: Provide first-level technical support to clients, resolving issues efficiently and maintaining high customer satisfaction. Incident Management: Monitor incoming support tickets, emails, and calls. Prioritize and manage based on urgency and business impact. Troubleshooting: Diagnose basic technical issues with banking systems, apps, or APIs using internal tools and knowledge bases. Documentation: Contribute to knowledge base articles, FAQs, and process documents to enhance self-service and internal efficiency. Escalation Handling: Escalate complex issues to L2/L3 teams with thorough documentation and coordinate for resolution. Collaboration: Work cross-functionally with engineers, business analysts, and system admins to resolve customer concerns. Compliance & Security: Ensure adherence to security, privacy, and regulatory standards when handling sensitive customer data. Required Skills & Competencies Strong problem-solving and debugging abilities. Excellent written and verbal communication skills; able to explain technical concepts to non-technical users. Customer-centric mindset with a focus on delivering prompt, quality service. Comfortable working in fast-paced, multi-tasking environments. Familiarity with: JIRA Postman Kibana, Grafana, Splunk (must-have) Exposure to ticketing systems and knowledge base platforms is a plus. Willingness to learn new tools and technologies in banking and payments. Experience & Qualifications Bachelor's degree in Computer Science, IT, or related engineering fields. 2.6+ years of overall experience in technical support roles within enterprise or banking technologies. At least 1 year of hands-on experience supporting enterprise-grade software products or platforms. Prior experience in the banking/payments/fintech domain is an advantage. Be part of one of the most innovative fintech platforms globally. Opportunity to work closely with industry leaders and high-growth enterprise clients. A culture of growth, learning, and empowerment. Equal Opportunity Employer Zeta is an equal opportunity employer committed to diversity and inclusion. We celebrate differences and are proud of our inclusive culture. Candidates from all backgrounds are encouraged to apply. Qualification : Bachelor's degree in Computer Science, IT, or related engineering fields.

Senior Salesforce Developer Location: Bangalore, India About MaxVal Founded in 2004, MaxVal is a pioneer in IP services, emphasizing efficiency, cost-effectiveness, and continuous improvement. We leverage technology to enhance our service delivery and have developed proprietary internal applications that evolved into flagship products. Serving over 600 clients globally, MaxVal combines deep IP expertise with cutting-edge tech solutions, employing 725+ professionals passionate about innovation and customer success. Job Overview MaxVal is seeking a proactive Senior Salesforce Developer to join the Product Implementation team. You will play a key role in designing and enhancing Symphony, our Intellectual Property Management Software (IPMS) built on Salesforce, catering to high-profile clients. The role involves collaborating with distributed teams, ensuring adherence to best practices, managing deployments, and mentoring team members. Key Responsibilities Collaborate with customers, business units, and product managers to design and develop new Salesforce product features. Engage in solution architecture discussions to propose effective, scalable solutions. Lead technical discussions on customization vs. configuration decisions. Document design specs, architecture, APIs, and custom objects. Manage and lead a Salesforce development team, including offshore resources, in an Agile environment. Develop custom Salesforce functionality using Apex, Visualforce, Lightning, SOQL, REST/SOAP APIs. Ensure compliance with Salesforce governor limits and best practices. Design and implement integrations between Salesforce and other systems. Apply best practices in master data management on the Force.com platform. Lead sprint reviews to gather stakeholder feedback. Drive improvements in DevOps and deployment workflows. Troubleshoot complex support issues and implement robust solutions. Mentor junior developers and perform code/design reviews. Requirements Education & Experience: Bachelor s or Master s in Computer Science or related field, or equivalent experience. 5+ years hands-on Salesforce Force.com development experience. Proven expertise with Visualforce, Apex, Salesforce Lightning, SOQL. Experience in building and integrating REST or SOAP APIs. Experience delivering enterprise-grade Force.com applications. Technical Skills: Deep understanding of Salesforce platform products and ecosystem. Strong grasp of SDLC: coding standards, reviews, source control, testing, deployment. Experience with SSJS, SQL, Node.js, and Salesforce Administration. Preferred Certifications: Salesforce Platform Developer Salesforce Platform App Builder Force.com Advanced Development Certifications Qualification : Bachelors or Masters in Computer Science or related field, or equivalent experience.

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Support Engineer II Salesforce Location: Bangalore, India Team: Enterprise Applications About the Team Rubrik s Enterprise Applications team supports critical business processes across the organization by managing key SaaS platforms such as Salesforce, NetSuite, Workday, Coupa, Snowflake, and others. Their goal is to enhance scalability, system efficiency, and user experience while enabling business growth. Role Overview As Support Engineer II Salesforce, you ll be the key escalation point and hands-on technical expert supporting Salesforce functions across Sales, Marketing, Channel, and Admin modules. You ll resolve complex issues, guide enhancements, and ensure Salesforce aligns with organizational goals and compliance standards. Key Responsibilities Salesforce Support & Issue Resolution Act as the primary escalation point for Salesforce issues in Sales, Marketing, Channel, and Admin. Diagnose and troubleshoot complex problems (data issues, access, automations, integrations). Collaborate with developers, integrators, and DevOps to resolve cross-functional issues. Enhancements & Change Management Manage minor enhancements, change requests, and bug fixes. Coordinate deployment with admins, release managers, and business teams. Create documentation and training materials for end users. Governance, Compliance, & Performance Enforce data governance, access control, and security standards. Support SOX, GDPR, and other compliance through audits and documentation. Monitor and improve Salesforce system performance and scalability. What You ll Need Required Experience 5 7 years of Salesforce experience. Strong understanding of Sales Cloud, Marketing Cloud (or Pardot), Partner Portals, Admin Tools. Salesforce Administrator certification required. Proven ability to troubleshoot complex issues (Apex, Flows, Workflows, Reports, Validation Rules). Preferred Skills Experience with Service Cloud and Case Management. Familiarity with integration tools like MuleSoft, Zapier, and marketing automation platforms. Additional Salesforce certifications (e.g., Marketing Cloud Email Specialist) are a plus. Core Competencies Strong strategic thinking and solution alignment with business goals. High attention to detail, quality focus, and ownership mindset. Strong communication and stakeholder engagement skills. Ability to manage multiple priorities in fast-paced, cross-functional environments. Customer-centric, problem-solving approach. Rubrik is a leader in Zero Trust Data Security , helping enterprises protect, monitor, and recover their critical data from cyberattacks and disruptions. You ll be part of a forward-thinking team working with cutting-edge tech in a collaborative and impactful environment.

Technical Architect Salesforce Location: Bangalore, India Team: Enterprise Applications About the Team Rubrik s Enterprise Applications team is responsible for managing core SaaS systems (Salesforce, NetSuite, Workday, Coupa, etc.) supporting key business processes including Lead-to-Cash, Hire-to-Retire, and Customer Support. Their mission is to enhance business value and user experience while scaling the organization. Role Overview As a Salesforce System Architect, you will be the strategic and technical lead responsible for designing, implementing, and optimizing scalable Salesforce solutions. This is a high-impact role requiring deep technical knowledge, enterprise-grade architectural skills, and strong collaboration with both business and IT stakeholders. Key Responsibilities Architecture & Design Define scalable, secure, and maintainable Salesforce architecture. Establish design and integration standards and best practices. Evaluate and integrate AppExchange tools and third-party solutions. Development & Implementation Provide technical leadership to developers and admins on complex projects. Oversee integrations between Salesforce and enterprise systems (e.g., ERP, HRIS). Lead end-to-end solution delivery design through deployment. Strategy & Collaboration Translate business requirements into architectural blueprints. Act as a trusted advisor to stakeholders on leveraging Salesforce for impact. Align solutions with broader enterprise architecture and IT strategy. Optimization & Maintenance Monitor and optimize system performance and scalability. Address technical debt, platform upgrades, and continuous enhancements. Governance & Compliance Define and enforce data governance, security, and SOX compliance protocols. Ensure proper licensing and usage in line with Salesforce contracts. Experience You ll Need Required 10+ years of Salesforce experience, including development and architecture. Strong command of Sales, Service, Experience, and Marketing Clouds. Expertise with Lightning, Apex, SOQL, Visualforce, Flows, and LWC. Proven record of integrating Salesforce with ERP, HR, and custom apps. Deep familiarity with CI/CD tools (Copado, Gearset) and DevOps practices. Salesforce certifications: System Architect, Application Architect, or CTA (preferred). Preferred Experience with Agile/Scrum delivery. Hands-on with ETL tools like MuleSoft, Informatica, Dell Boomi. Excellent problem-solving and stakeholder communication skills. Core Competencies Strategic and architectural thinking. Leadership and mentorship of technical teams. Ability to balance multiple priorities in a fast-paced environment. Strong attention to detail and focus on quality. Strong interpersonal and collaboration skills. Rubrik leads in Zero Trust Data Security , offering cutting-edge technology to protect enterprise data from cyber threats. The company supports continuous learning, innovative work, and impactful contributions within a high-growth environment.

Job Title: Lead Salesforce Engineer Location: Bangalore, India Job Type: Full-Time (Hybrid Work Model) Experience Level: 8+ Years About Eightfold: Eightfold AI is revolutionizing the way we think about skills, careers, and talent management. With over $410 million in funding and a valuation of over $2B, we are leading the industry with our AI-powered Talent Intelligence Platform. Our mission is to transform how organizations hire, develop, and retain talent, ultimately helping individuals transform their careers. Join a dynamic team of innovators and make a tangible impact on employment worldwide. Led by experts with backgrounds from Google, Facebook, and IIT, we re on a mission to redefine how talent is connected with opportunity. What You Will Do: As a Lead Salesforce Engineer, you will lead the design, development, and enhancement of Salesforce solutions, ensuring scalability and maintainability. You will be involved in both technical leadership and hands-on development, driving improvements while mentoring junior and senior developers. Key Responsibilities: Salesforce Solutions Design: Lead and architect the development of Salesforce solutions, including customizations, programming, and data migrations. Project Management: Participate in the planning and execution of Salesforce initiatives, leading the delivery of features, enhancements, and KTLO work items. Team Leadership: Mentor and guide a team of Salesforce developers, ensuring adherence to best practices and alignment with enterprise architecture. Code Reviews & Best Practices: Promote coding best practices, perform solution and code reviews, and ensure compliance with Salesforce best practices. Stakeholder Collaboration: Work closely with GTM systems, RevOps, and business teams to define and execute on Salesforce system enhancements. Technical Debt Management: Identify technical debt and propose design strategies to restructure or overcome existing limitations without compromising functionality. Agile/Scrum Methodologies: Use Agile practices to drive development, including sprint planning, standups, and retrospectives. Salesforce Development: Develop and deploy solutions using Apex, Visualforce, Lightning Web Components (LWC), Salesforce CPQ, Flows, and APIs. Salesforce Performance Optimization: Continuously monitor Salesforce performance, identifying areas for improvement and optimization. Knowledge Transfer & Post-Delivery Support: Coordinate post-delivery activities including support, documentation, and knowledge transfer. Proof of Concept: Lead the creation and demonstration of proof of concepts to address complex business needs. Cross-Functional Collaboration: Work with teams across departments to ensure effective integration and deployment of Salesforce solutions. Qualifications: Required Skills & Experience: 8+ years of experience in implementing Salesforce CRM capabilities, with strong expertise in Salesforce Sales Cloud, Service Cloud, CPQ, and Experience Cloud. Advanced proficiency in Salesforce development tools including Apex, JavaScript, VisualForce, LWC, SOQL, REST API, and Bulk API. Deep understanding of Salesforce architectures, data models, and best practices. Proficient in Salesforce deployment (Metadata API, ChangeSets, Version Control) and data governance (profiles, permission sets, data visibility). Expertise in middleware integration tools, data analysis, and ensuring data hygiene. Strong problem-solving skills with the ability to manage high-level software issues. Solid understanding of Salesforce security practices (e.g., profiles, permission sets, sharing settings). Familiarity with Agile/Scrum methodologies and experience with development cycles, including UAT and deployment. Strong verbal and written communication skills, including presentation skills. Bachelor s degree in Computer Science or related field. Good to Have: Salesforce Certifications (e.g., Salesforce Certified Platform Developer, Salesforce Certified Technical Architect). Exposure to middleware integration tools. Impactful Work: Play a key role in transforming the future of employment and talent management with AI. Growth Opportunity: Eightfold has received $410M in funding and boasts a $2B+ valuation, offering immense opportunities for career growth. Hybrid Work: Enjoy a flexible, hybrid work model that balances remote work with in-office collaboration twice a week in Bangalore or Noida. Inclusive Culture: We believe in equal opportunity and diversity in the workplace, welcoming individuals from all backgrounds. How to Apply: If you are an experienced Salesforce Engineer with a passion for solving complex business problems and leading innovative projects, apply today to join Eightfold AI s mission to reshape how talent and opportunity meet! Qualification : Bachelors degree in Computer Science or related field.

SAP Sales Manager Location: Bangalore Experience: 6-8 Years Employment Type: Full-time About Fingent At Fingent, we believe that technology can transform lives those who use it, build it, and those impacted by it. We develop beautiful, usable, and impactful software to solve complex business challenges. We nurture a team of highly intelligent individuals who are passionate about bringing the best out of themselves, their peers, and clients. Role Overview We are seeking an SAP Sales Manager to drive SAP solution sales and build strong, lasting client relationships. The ideal candidate will have a proven track record in SAP solution sales, excellent negotiation skills, and the ability to create and implement strategic sales plans. You will play a key role in the growth of the SAP practice, contributing to revenue generation, market expansion, and overall customer satisfaction. Key Responsibilities Strategy and Execution: Develop and execute strategic sales plans to drive SAP solution sales and meet revenue targets. Identify new business opportunities, managing the entire sales pipeline from lead generation to closing deals. Client Engagement and Relationship Management: Build and maintain strong relationships with existing and potential clients to understand their business needs and recommend tailored SAP solutions. Negotiate contracts and provide consultative support to ensure customer satisfaction and retention. Collaboration: Work closely with SAP consultants and technical teams to create customized proposals and presentations that align with client requirements. Collaborate with marketing teams on sales campaigns and promotional initiatives to increase brand awareness and sales. Market and Product Knowledge: Stay current with SAP product offerings, new developments, and industry trends to ensure you're providing the best solutions to clients. Continuously develop expertise in SAP products, including S/4HANA, ERP solutions, and other SAP technologies. Team Leadership (for managerial roles): Lead, mentor, and guide the sales team to enhance performance and achieve collective goals. Foster a collaborative environment and ensure all sales objectives are met. Qualifications Educational Background: Bachelor s degree in business administration, IT, Marketing, or related field. Experience: 5 10 years of relevant experience in SAP sales or business development. Previous exposure to SAP solutions such as S/4HANA, CRM, or ERP is required. Skills: Expertise in SAP solutions and a deep understanding of the SAP product ecosystem. Strong negotiation, communication, and presentation skills. Proficient in sales forecasting, using CRM tools (e.g., Salesforce), and conducting market analysis. Additional Skills: Knowledge of SAP modules like Sales and Distribution (SD), Material Management (MM), or Finance (FI) is advantageous. SAP certifications or related platform certifications are preferred. At Fingent, you will have the opportunity to work in a fast-paced, collaborative environment with cutting-edge technology. You will be able to leverage your skills in SAP sales and contribute directly to the growth of a forward-thinking company. Join us to make an impact, grow your career, and help businesses solve their most pressing challenges. Qualification : Bachelors degree in business administration, IT, Marketing, or related field.

Job Title: IT Software Sales Hunter Location: Rajkot, Gujarat, India Key Responsibilities: Lead Generation & Prospecting: Act as a sales hunter to identify, qualify, and generate new leads. Develop a strong pipeline of prospective clients through networking, cold calling, and other innovative lead generation techniques. Collaborate with marketing teams to leverage campaigns and events for lead generation. Sales Execution: Conduct client meetings and presentations to showcase software solutions. Understand customer requirements and propose tailored software solutions. Develop and deliver compelling proposals, demonstrations, and proof of concepts. Negotiate terms, close deals, and achieve or exceed sales targets. Market Knowledge & Research: Stay updated with industry trends and competitors to strategically position the company's offerings. Focus on specific industries like SaaS, ERP, and CRM sales to identify opportunities for market expansion. Client Relationship Management: Build and nurture long-term relationships with clients, ensuring satisfaction and repeat business. Serve as a point of contact between clients and technical teams to ensure smooth project implementation. Collaboration: Work closely with internal teams, including product, technical, and customer success, to ensure seamless delivery of solutions. Provide customer feedback to the product development team for continuous improvement. Qualifications: Experience: Minimum of 3 years in IT software solution sales with a proven track record of achieving and exceeding targets. Preferred experience in industries such as SaaS, ERP, or CRM sales. Skills: Strong sales acumen and a hunter mindset. Excellent communication, presentation, and negotiation skills. Ability to quickly understand and articulate technical concepts to non-technical audiences. Proficiency in CRM tools and sales analytics platforms. Certifications: Preferred certifications include Salesforce Certified Sales Professional, HubSpot Sales Software Certification, or other relevant IT sales credentials. Education: Bachelor s degree in Computer Science, IT, Business Administration, or a related field. Qualification : Bachelors degree in Computer Science, IT, Business Administration, or a related field.

SAP S/4 HANA Sales & Procurement Support Specialist Company Arm Location Bengaluru, India Job Overview This role is based in Arm s Bengaluru office, operating on a 16x5 shift pattern with on-call responsibilities on a rotational basis. The initial focus will be on specialist end-user support and resolving issues related to SAP S/4 HANA Sales, Sourcing & Procurement, and Logistics General & Execution solutions. Over time, the role will evolve into a DevOps structure, including design, development, project participation, and ongoing service maintenance. Candidates should hold at least a B.Tech or higher degree in Computer Science, Software Engineering, or a related field, and have at least 3 years of experience in a similar role within a global organisation. A minimum of 1 year must include hands-on experience with SAP S/4 HANA solutions. Required Skills and Experience Experience providing L2 and L3 support for SAP S/4 HANA systems. Proven track record in operational support, including Incident, Request, Change, and Problem Management aligned with ITIL standards. At least one S/4 HANA implementation as a Sales consultant, with strong understanding of integration across other SAP modules. Deep experience with SAP S/4 HANA Sales, Sourcing & Procurement, and SAP Variant Configuration (LO-VC). Hands-on experience with SAP FIORI and S/4 HANA Embedded Analytics. Knowledge of SAP Entitlement Management System (EMS). Experience integrating S/4 HANA with EMS using SAP Cloud Platform (CPI) and/or other middleware platforms. Knowledge of SAP Revenue Accounting and Reporting (RAR), SAP Global Trade System (GTS), and SAP Ariba. Excellent communication, teamwork, and analytical skills. Nice-To-Have Skills and Experience Certifications in SAP S/4 HANA. Familiarity with Salesforce, ServiceNow, and other web-based technologies. Experience working in the semiconductor industry or other engineering-focused organisations. Comfortable working with development practices such as Waterfall and Agile. Experience working in a global, diverse, and multicultural environment. What Arm Offers Arm is committed to global talent acquisition and offers an attractive relocation package. With offices worldwide, Arm is a diverse organisation of dedicated, creative, and hardworking engineers. By fostering a dynamic, inclusive, meritocratic, and open workplace, Arm empowers every team member to grow, succeed, and make a meaningful contribution to the company's global success. #LI-KR2

Engineer - Enterprise Platform (E-commerce) Job Overview Engineer - Enterprise Platform in E-commerce with 3-7 years of experience. Extensive proficiency in middleware MVC, JavaScript, CSS, web components, data management, integration, agile development, security, API, SOQL, SOSL, Salesforce, Apex, deployments, LWC, and HTML5. Strong understanding of middleware MVC for system communication. Skilled in front-end development, web components, and data management. Experienced in agile methodologies, information technology, and security principles. Responsibilities include designing and implementing custom solutions, creating RESTful APIs, collaborating with diverse teams, conducting code reviews, upholding coding standards, and staying updated on Salesforce features. Good to have experience in requirement analysis, mentoring, CI/CD tools, and strong interpersonal skills. Bachelor's degree in Computer Science or related field required, with preference for Salesforce Certified Platform Developer II and AWS Certified Solutions Architect - Professional certifications. Roles & Responsibilities Design, develop, and implement advanced custom solutions using Salesforce Lightning Web Components (LWC) and Apex in an enterprise platform environment. Create and maintain RESTful APIs for seamless integration between Salesforce and external systems, ensuring data consistency and security. Collaborate with diverse teams, including business analysts and project managers, to gather requirements, design solutions, and deliver business-driven outcomes. Conduct thorough code reviews, identify and debug issues, and provide technical mentorship to junior developers to enhance their skills and knowledge. Uphold best practices in coding standards, security protocols, and performance optimization throughout the software development lifecycle. Stay abreast of the latest Salesforce features and updates, proactively suggesting enhancements and innovations for continuous improvement. Leverage expertise in Salesforce administration, configuration, and data management to streamline processes and enhance system efficiency. Demonstrate proficiency in SOQL, SOSL, and integration techniques to build robust Salesforce solutions. Engage in requirements analysis, design, testing, and deployment phases with meticulous attention to detail. Possess excellent problem-solving abilities and collaborate effectively within the team and with non-technical stakeholders. Preferred qualifications include Salesforce certifications, familiarity with other Salesforce development tools, Agile methodologies, and CI/CD practices. Our Ideal Candidate Extensive experience in middleware MVC, JavaScript, CSS, web components, data management, integration, agile development, information technology, security, API, SOQL, SOSL, Salesforce, Apex, deployments, LWC, and HTML5. Proficiency in these skills should range from intermediate to advanced levels for candidates with 3-7 years of experience. Understanding middleware MVC is crucial for managing communication between systems and enabling seamless data flow. Proficiency in JavaScript and CSS is necessary for front-end development and enhancing user interfaces. Knowledge of web components is vital for building modular and reusable web elements. Expertise in data management is required to ensure efficient storage, retrieval, and manipulation of data. Experience in integration and agile development methodologies is important for collaborative and iterative project execution. Understanding information technology and security principles is essential for maintaining system integrity and data protection. Proficiency in API development, SOQL, SOSL, Salesforce, Apex, deployments, LWC, and HTML5 is crucial for developing scalable and secure Salesforce applications. Skills in Salesforce, Lightning Web Components, RESTful APIs, Apex, SOQL/SOSL, HTML5, CSS, and JavaScript are particularly prioritized for this role at EBAY. A Bachelor's degree in Computer Science, Information Technology, or a related field is required for this position. Salesforce Certified Platform Developer II and AWS Certified Solutions Architect - Professional certifications are preferred for this role. Company Overview Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infusing speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful. Altimetrik helps companies get unstuck . We re a technology company that gives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organizations talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : A Bachelor's degree in Computer Science, Information Technology, or a related field is required for this position

Job Overview: Develop, integrate, enhance and solve Salesforce Sales Cloud and CPQ solutions. Complete technical projects and maintain live services as technical lead of a cross-disciplinary and geographically diverse team. Deep technical expertise, ensuring systems are performant and fit-for-purpose, with a requirement for on-call support as needed. Responsibilities: Core responsibilities include but not limited to: Lead technical design, development and implementation of Salesforce products and services. Modernise and/or improve Salesforce live services through continuous improvement. Design, develop, and maintain solutions within a DevOps environment, including the creation and upkeep of comprehensive documentation. Ensure sustained service performance levels for Salesforce products and services including responding to and resolving incidents. Required Skills and Experience: Strong IT background with consistent track-record in complex Salesforce projects. Hold at least a B.Tech in computer science, information technology, or a related field, at least 6 years of overall experience in similar role within a large, global organisation of which minimum 3 years working with Salesforce Sales Cloud & CPQ. Successful history as technical lead in large-scale projects from inception to completion needed. Ability to work autonomously, commitment to staying abreast of the latest industry developments. Sales Cloud: Lead, opportunity, quote, and product management; Sales Cloud-specific functionalities like Opportunity Teams, Sales Path, and Collaborative Forecasts. Configuration: Salesforce objects, fields, page layouts, record types, and security settings (profiles, permission sets, role hierarchy, sharing rules); Experience in setting up and customising sales processes, stages, and workflows. Automation: Automating sales processes using Flows; build sophisticated automations tailored to sales operations. Custom Development: Proficiency in Apex, Visualforce, Lightning Component Framework and Aura Components; Salesforce DX and version control. Salesforce CPQ: Product-rules, price-rules, discount schedules, quote templates, and approval processes; CPQ bundle configurations, options constraints, and configuration attributes. Complex pricing scenarios tailored to business needs. Nice To Have Skills and Experience: Integration: Integrate external systems using Salesforce APIs (REST, SOAP, Bulk, Metadata); Middleware platforms like MuleSoft. Data Management: Import, export, and migration; quality and governance principles; database concepts and modelling within Salesforce. Reporting and Analytics: reports and dashboards within Salesforce catering to specific needs of CPQ analysis, such as quote accuracy, discount levels, and sales performance. Salesforce Certified Sales Cloud Consultant and/or Certified Administrator; additional certifications like Certified Advanced Administrator or Certified Platform Developer; Certified CPQ Consultant! Experience with Agile practices, including familiarity with Scrum and Kanban frameworks for managing development cycles and delivering incremental improvements! In Return: Arm is an equal opportunity employer, committed to providing an environment of mutual respect, where equal opportunities are available to all applicants and colleagues. Arm prohibits discrimination or harassment of any kind based on race/ethnicity, religion, national origin, age, sex, sexual orientation, gender, gender identity and expression, disability, neuro-diversity, pregnancy, medical condition, marital status, citizenship status, military/veteran status, as well as those characteristics protected by applicable laws, regulations and ordinances. Arm s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. #LI-KR2 Accommodations at Arm At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect wher...

We are looking for a Senior Technology Operations Analyst to join our L1 Prod Support in Bangalore. We are looking for someone who has experience in 24/7 customer support model. You should have knowledge on Java / Tomcat based Application structures since we are supporting for the Application issues reported by customers. We would love to speak with you if you have skills in Linux, AWS, SQL, Monitoring tools & DevOps (Jenkins) tools. About you - Skills & Experience Computer Science related bachelor s degree or equivalent experience. Minimum 5 years of equivalent experience, including a familiarity with Linux systems fundamentals, AWS Services, networking, and database technologies. Strong experience on Ticket & Monitoring tools on ServiceNow, Salesforce, PagerDuty, Datadog. Strong experience in Linux knowledge in SQL and Data management process. experience in AWS platform (Services EC2, ELB, ASG, VPC, Route53,) Must have a good understanding of distributed computing and solid understanding of networking and UNIX system concepts Strong customer service mindset. What would you be doing in the role Actively monitor the stability and performance of Java / Tomcat based Applications in AWS data centers, Run the Application support desk for a 24x7 distributed enterprise environment. Ensure standards and SLAs are met, including response time, follow up, ticket updates, and resolution Escalate events as required by the documented procedures with the proper level of urgency and follow-through. Responsibility for the external / internal customers reported issues through the salesforce. Performing scheduled jobs (Daily / weekly / monthly) for CompuMark Product. Interface with L2 DevOps and Dev teams to coordinate next actions. Perform standard systems and website troubleshooting - diagnose troubles detected by our systems and work quickly to resolve issues Apply applications specific updates and fixes. Work closely with an existing team of skilled operation engineers. It would be great if you have ITIL V3/V4 Foundation Certification, Public and Private Cloud Certifications. Knowledge in SQL and Data management process Experience creating and maintaining documentation in Confluence and other relevant tools (PowerBi, PPT). Basic knowledge of NOC/SOC About the Team L1 extent 12 members, 24/7/365 Coverage and first-level support for BIS and Customer Facing / Flagship Application Products. Provide Application Monitoring, Incident Identification, Validation, Remediation and/or Escalation for over 190 Plus Applications. Executing the scheduler jobs through Mainframe and Airflow for the CompuMark and Cortellis Applications. Hours of Work Fulltime 45 hrs/week 24/7 rotational shift At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Computer Science related bachelors degree or equivalent experience.

About Salesforce At Salesforce, we help companies leverage our powerful CRM platform and innovative technology solutions to drive digital transformation. With a commitment to personal and professional growth, we empower individuals to achieve business results while making a meaningful impact. As part of our rapidly growing SMB segment, we re looking for a dynamic Presales Solution Engineer to help shape the future of business technology. Position Overview This is an outstanding opportunity for an experienced Presales professional to collaborate with the Sales team and showcase Salesforce s capabilities in driving digital transformation for SMBs. The ideal candidate will be passionate about helping businesses unlock their potential through strategic use of technology, building meaningful solutions, and driving business outcomes. Your Impact Strategic Partnership: Work closely with Sales teams to foster relationships with prospects and existing customers, driving customer success and sales growth. Discovery Expertise: Lead outcome-driven conversations to deeply understand customer business requirements, uncover challenges, and guide discovery sessions. Solution Visionary: Co-create tailored solutions on the Salesforce platform, aligning short and long-term goals with the customer s digital transformation journey. Compelling Demonstrations: Design and deliver product demos, showcasing the versatility and impact of Salesforce solutions. Continuous Learning: Engage in training and certification programs to stay ahead of industry trends and enhance expertise. Field Feedback: Act as a liaison between customers, product teams, and enablement teams to provide valuable field insights that enhance product offerings. Trusted Advisor: Serve as an expert consultant, demonstrating the business value of Salesforce solutions to both technical and business leaders. Key Responsibilities Thought Leadership: Drive customer success and digital transformation through innovative solutions. Solution Building: Run discovery sessions, engage with business users, and design presentations, demonstrations, and prototypes. Roadmap Creation: Build roadmaps to clearly articulate how customers can evolve from their current state to their desired future state. Executive Communication: Present business value to managers and executives, making complex solutions understandable. Customer Engagements: Lead multiple customer engagements, balancing responsibilities and delivering impact. Collaboration: Be a collaborative team member who shares knowledge and supports others in delivering high-quality solutions. RFP/RFI Responses: Provide functional and technical responses to customer requests for proposals or information. What You Bring Experience: A minimum of 4+ years in presales or IT implementation, particularly in CRM or customer engagement solutions. Solution Selling Expertise: Strong experience in pre-sales and implementation, especially for enterprise customers. Business Analysis: Experience building business cases, return on investment analysis, and driving customer journeys. Cloud Knowledge: Understanding of Cloud Computing, SFA, Service & Support, Marketing, and Mobile solutions. Presentation Skills: Outstanding verbal and written communication skills, with an emphasis on needs analysis, business justification, and closing. Problem-Solving: Ability to think creatively and develop innovative solutions to meet customer needs. Ready to Join the Salesforce Team? If you re an innovative thinker with a passion for driving change and delivering impactful solutions, we d love to have you on our team to help shape the future of Salesforce-powered transformation. Qualification : A minimum of 4+ years in presales or IT implementation, particularly in CRM or customer engagement solutions.

Description As a Project Manager, your work will cut across areas of judicious planning, operational excellence, governance and capability improvement. As the Project Manager, you will help in implementing Global business vision and strategy, this position requires big-picture thinking, initiative, zeal, attention to detail, the ability to learn quickly, the capacity to handle internal and external relationships, the competence to work with senior executives, and excellent soft skills. Willing to work in a multi-stakeholder 24/7 work environment Your Impact Drive programs of strategic importance from the Program Management Office (PMO) Ability to plan, estimate, budget, ; handle, and control costs so that the project can be completed within the approved budget. Handle project revenue by meticulously tracking as sold margin and as delivered margin for the project. Conceptualise, analyse and evaluate the needs of different programs; make recommendations with business justification, and finally upon approval, forefront the programs Understanding of Agile-certified Scrum processes, and current methods of coordinating Business & IT. Understanding of Scrum Master concepts and exhibits demonstrably the traits of a successful Scrum Master. Possesses certification in either Agile Scrum Master (ASM) or Certified Scrum Master (CSM) from an accredited Agile/Scrum organization. Ability to build project timelines to plan and lead all aspects of and report progress within the project environment. Ability to identify all people or organizations impacted by the project, analyse customer expectations and impact on the project and develop appropriate management strategies for actively engrossing collaborators in project decisions and execution. Oversee DevOps implementation, deployment, and integration of solutions and responsibility for the successful delivery of projects. Minimum Requirements 10+ years total experience in IT Industry and 3+ years in Salesforce Project Management (end-to-end project management Ability to collaborate with a customer's executives and demonstrate strategic understanding of business needs Hands-on experience with one or more CRM software products (Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, NetSuite) would be a strong asset Hands-on experience with PM tools like JIRA / MS Project Any project management-related certification (PMI -ACP / PMP / Prince 2 / PSM II, etc) is an asset Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation) Must be ready to travel on a need basis Nice to have Salesforce Certification Must have in-depth Salesforce Knowledge Qualification : 10+ years total experience in IT Industry and 3+ years in Salesforce Project Management

The Principal Threat Research Engineer will identify, analyze, and mitigate evolving cyber threats by creating and maintaining effective threat detection signatures. This role requires deep expertise in understanding modern cyber threats, malware behavior, and signature writing for advanced threat detection technologies. You will work closely with cross-functional teams, such as threat intelligence, incident response, and security product development, to enhance the organization s defense capabilities and provide strategic insight into the threat landscape. Key Responsibilities: Signature Writing & Development: i) Design and develop accurate, high-quality signatures and detection rules for threat detection systems (IDS/IPS, AV, EDR). ii) Improve and update detection logic to adapt to the latest threats, exploits, and attack vectors. iii) Optimize detection signatures to minimize false positives and maximize detection efficiency across various security platforms. Threat Research & Analysis: i) Lead in-depth research into emerging cyber threats, malware, APT groups, and TTPs (Tactics, Techniques, and Procedures). ii) Analyze attack patterns, behavior, and malicious code to identify new detection opportunities. iii) Track and understand evolving threat landscapes, including new vulnerabilities, exploits, and attack campaigns. Collaborative Threat Intelligence: i) Collaborate with global threat intelligence teams to share threat research findings and develop a comprehensive understanding of adversarial behavior. ii) Maintain relationships with external threat-sharing communities and organizations to stay up-to-date on the latest threat information. iii) Support the security team in responding to active threats, providing detection strategies and remediation guidance. Detection Engineering & Optimization: i) Work closely with the detection engineering team to integrate custom and third-party signatures into existing detection platforms (SIEM, IDS/IPS, EDR). ii) Identify gaps in current detection methodologies and implement improved detection capabilities for advanced threats, such as zero-day exploits, fileless malware, and APT campaigns. iii) Conduct performance testing and tuning of signatures to ensure system stability and effectiveness under various network environments. Thought Leadership & Knowledge Sharing: i) Act as a subject matter expert on threat detection, signature development, and malware analysis for internal and external stakeholders. ii) Lead and mentor junior threat researchers and engineers by providing guidance, training, and technical expertise. iii) Create research reports, blogs, whitepapers, and presentations to communicate key research findings and trends to technical and non-technical audiences. Required Qualifications: Bachelor s or Master s degree in Computer Science, Cybersecurity, Information Security, or a related field. 8+ years of experience in cybersecurity, with a focus on threat research, signature development, or malware analysis. Proven experience in writing and optimizing signatures for IDS/IPS, antivirus, and endpoint detection and response (EDR) solutions. Deep knowledge of cyber threats, including malware, ransomware, phishing, and advanced persistent threats (APTs). Strong understanding of network protocols, system internals (Windows, Linux), and attack techniques such as fileless malware, obfuscation, and evasion. Proficiency with malware analysis tools (e.g., IDA Pro, Ghidra), network analysis tools (e.g., Wireshark, Zeek), and sandbox environments. Experience with signature formats such as YARA, Snort, Suricata, and regular expression-based detection logic. Familiarity with MITRE ATT&CK framework and how it maps to threat detection and signature development. Strong problem-solving and analytical skills, with an ability to think critically about threat detection and mitigation strategies. Excellent verbal and written communication skills, with the ability to convey complex threat intelligence and detection strategies to a diverse audience. Ability to work collaboratively across teams and mentor junior team members. Preferred Qualifications: Relevant cybersecurity certifications such as CISSP, GIAC, OSCP, or GREM. Expertise in scripting and automation (Python, PowerShell, Bash) to automate threat research and signature writing processes. Experience with cloud-based threat detection and response (e.g., AWS GuardDuty, Azure Sentinel). Familiarity with advanced hunting techniques, including threat hunting using logs, endpoint data, and network data. Employee Value Proposition (EVP): At Aryaka, we offer a dynamic and innovative work environment where you will have the opportunity to make a significant impact in the network security industry. Our commitment to cutting-edge technology and customer satisfaction provides a platform for continuous learning and professional growth. Qualification : Bachelors or Masters degree in Computer Science, Cybersecurity, Information Security, or a related field.

Position: Support Engineer Location: Bengaluru, India Category: Information Technology Job Type: Full-time, Salaried About the Role: As a Support Engineer at Cargill, you will provide expert technical support to Salesforce customers, troubleshooting issues, resolving complex problems, and explaining product features. You will ensure smooth platform operations, handle software installations and updates, and manage DevOps activities and quality assurance. This role requires a strong understanding of Salesforce applications, excellent communication skills, and a problem-solving mindset to ensure customer satisfaction and operational efficiency. Key Responsibilities: Technical Troubleshooting: Diagnose and resolve technical issues across various Salesforce modules, including Sales Cloud and Service Cloud. Analysis & Support: Analyze system logs, error messages, and data discrepancies to identify root causes and provide timely solutions to customers via phone, email, and online platforms. Clear Communication: Simplify complex technical concepts and explain them in an understandable manner to users with varying technical expertise. High-Priority Issue Resolution: Handle critical customer issues (P1, P2) and ensure timely updates to stakeholders. Customer Relationship Management: Build and maintain strong relationships with customers by understanding their needs and ensuring a positive experience. Case Management: Manage customer expectations and effectively communicate progress on support cases, escalating complex issues when necessary. Other Duties: Perform additional tasks as assigned, in line with team objectives and customer needs. Qualifications: Minimum Qualifications: Experience working with Salesforce (Sales Cloud, Service Cloud, Marketing Cloud); Salesforce certifications are a plus. Proficiency in Salesforce coding languages (Apex, Visualforce, Lightning) and configuration. Knowledge of ITSM processes such as Incident, Service Request, Change, and Problem management. Experience in stakeholder management and communication. Preferred Qualifications: 4-5 years of IT experience, with expertise in Salesforce platform support. Key Behaviors: Ability to independently solve technical issues related to Salesforce. Strong communication skills, with the ability to deliver clear and tailored information to diverse audiences. Qualification : 4-5 years of IT experience, with expertise in Salesforce platform support.