Salesforce Configuration Jobs in Pune

Leader of IT Operations Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize their infrastructure through Infrastructure Monetization. Headquartered in Denver with a global presence across 10+ countries, we focus on delivering measurable sustainability and operational impact. Position Summary Redaptive is seeking an exceptional Leader of IT Operations to join our technology leadership team. This executive role oversees ITSM, agile delivery, and ITIL implementation. The ideal candidate will have deep expertise in multi-national team leadership and the ability to translate strategic direction into operational results. Key Responsibilities IT Operations & ITSM Own all IT operations and service delivery, ensuring stability, security, and alignment with business priorities. Implement comprehensive ITIL practices including change, configuration, release, and incident management. Lead IT delivery teams in Pune using Agile delivery frameworks. Manage the vendor ecosystem, ensuring performance accountability and SLA adherence. Enterprise Systems & Automation Oversee administration of enterprise systems: Salesforce (CRM), NetSuite (ERP), and HubSpot. Drive system adoption through training, playbooks, and enablement programs. Collaborate with business operations to implement automation projects. Cybersecurity & Compliance Implement and monitor cybersecurity controls and incident response protocols. Ensure adherence to regulatory compliance and data protection requirements. Required Skills & Experience 12+ years of progressive IT leadership experience with multi-national teams. Deep expertise in ITIL v4 methodologies and Agile delivery. Strong experience with Salesforce, NetSuite, and HubSpot. Proven ability to translate corporate strategy into operational execution. ITIL Certification (Foundation minimum, Expert/Master preferred). Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Wellbeing: Comprehensive health insurance, wellness apps, and Employee Assistance Program. Flexibility: Hybrid work model, generous PTO, and family-first policies. Growth: Access to continuous learning programs and certifications.

Salesforce Developer Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure with no upfront capital through Infrastructure Monetization. Headquartered in Denver, we operate across 12,000+ sites globally, fostering a culture of sustainability, innovation, and operational excellence. Position Summary Redaptive is seeking an experienced Salesforce Developer to enhance and optimize our Salesforce ecosystem. This role involves building solutions across multiple clouds, integrating external systems, and leveraging AI and automation to drive business growth and operational efficiency. Key Responsibilities Salesforce Development & Configuration Design and maintain customizations using Apex, Lightning Web Components (LWC), and Aura Components. Build declarative solutions using Salesforce Flows, validation rules, and page layouts. Support diverse business processes across Sales, Service, and Experience Clouds. Integration & System Support Integrate Salesforce with external systems via REST/SOAP APIs or middleware. Manage version control and CI/CD activities using tools like Git and Copado. Maintain data quality, migration, and the integrity of the sharing and security model. Business Collaboration & Delivery Gather requirements and deliver solutions in an Agile/Scrum environment using Jira. Conduct code reviews and ensure rigorous unit test coverage and quality assurance. Stay current with emerging Salesforce features, including Einstein AI and advanced automation. Required Skills & Qualifications Experience: 5+ years of Salesforce development (Apex, LWC, SOQL/SOSL, Triggers). Architecture: Deep understanding of Salesforce architecture and governor limits. DevOps: Familiarity with Git, Copado, and sandbox management. Certification: Salesforce Platform Developer I is required. Education: Bachelor s degree in Computer Science, IT, or a related technical field. Preferred Skills Certifications: Platform Developer II and JavaScript Developer I. Cloud Expertise: Experience with CPQ, Data Cloud, or Einstein Analytics. Middleware: Knowledge of MuleSoft or Workato. Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Flexibility: Hybrid work model and generous paid time off. Wellbeing: Comprehensive health insurance and Employee Assistance Program. Redaptive Extras: Creative workspaces and snack-stocked pantries. Qualification : Bachelors degree in Computer Science, IT, or a related technical field

Automation Engineer II Location: Pune About Rapid7 At Rapid7, we are creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of industry-leading solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from applications and cloud environments to traditional infrastructure and the dark web. Trusted by over 10,000 customers worldwide, we are committed to fostering open-source communities and driving innovation through cutting-edge research. At Rapid7, we believe in optimizing our products by leveraging the latest insights into attacker methods, arming the global security community with the tools to stay ahead of threats. Position Summary We are looking for a talented Automation Engineer to join our Enterprise Applications team. This role focuses on developing and maintaining integrations and automation solutions using Workato. As an Automation Engineer, you will work closely with Business Systems Analysts to understand requirements, collaborate with cross-functional teams, and partner with Quality Assurance Engineers to ensure that integrations and automation workflows meet business needs. You will also handle unit testing, ensure thorough documentation, and use tools like Jira and Confluence for task management and collaboration. Key Responsibilities Integration Development: Design, develop, and maintain integrations between key enterprise systems (Salesforce, NetSuite, Data Warehouses, Workato, etc.) to ensure seamless data flow and process automation across platforms. Automation Solutions: Build and implement automated workflows using Workato to streamline internal business processes, reduce manual tasks, and enhance system efficiencies across various departments. Cross-functional Collaboration: Collaborate with engineers, business teams, and QA Engineers to ensure that integration solutions align with both technical requirements and business objectives. Requirement Gathering: Partner with Business Systems Analysts to gather requirements, understand business needs, and identify opportunities for process automation and integration improvements. Unit Testing & Debugging: Perform unit testing for integrations and automation workflows, debug issues as needed, and ensure the code meets quality standards before deployment. Task Management (Jira): Use Jira to manage tasks, track user stories, and address bugs related to integrations and automation workflows. Participate in sprint planning, stand-ups, reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain detailed documentation for all integrations, workflows, and automation processes, ensuring that all technical configurations, code, and test results are clearly documented for future reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and implement timely fixes to maintain operational continuity. Process Improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance automation workflows, increase efficiency, and reduce errors in integration processes. Key Requirements Experience 2+ years of experience in integration and automation development with a strong focus on Workato. Proven experience building and maintaining integrations between enterprise systems like Salesforce, NetSuite, or similar platforms. Demonstrated experience working with cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills Expertise in using Workato for integration and automation solutions. Solid understanding of API integrations, RESTful services, and data formats such as JSON and XML. Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience using version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Communication & Problem-Solving Strong ability to communicate technical concepts to non-technical stakeholders clearly and effectively. Strong analytical and troubleshooting skills to resolve integration and automation challenges efficiently. Ability to create clear, concise, and well-organized technical documentation. Education & Nice to Have A degree in Computer Science, Information Technology, or a related field is preferred. Familiarity with Agile development methodologies and tools like Jira. Experience with cloud platforms such as AWS or GCP and their integration capabilities. Security and Compliance At Rapid7, we prioritize the security of our customers and employees. All team members are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. Qualification : A degree in Computer Science, Information Technology or a related field is preferred

Lead Salesforce Engineer Location: Pune About Rapid7 Rapid7 is a publicly traded cybersecurity company headquartered in Boston, MA, with 17 offices around the world. As we expand our global footprint into India, we are excited to grow our internal Application Engineering team. As a Salesforce Engineer, you will work alongside a global team to deliver best-in-class Salesforce solutions that meet business needs and optimize user experiences. You will have hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and CPQ, and you ll be proficient in both declarative configurations and advanced Apex coding. This is a unique opportunity to be one of the first hires for Rapid7 in India as we support our growth strategy in a culture that encourages innovation and continuous learning. About the Role As a Salesforce Engineer, you will design, develop, and support Salesforce solutions on Sales and Service Clouds. Working closely with other Salesforce team members, application owners, IT departments, and business stakeholders, you will deliver solutions that meet both technical and business requirements. Key Responsibilities Salesforce Administration: Manage and configure Salesforce environments, including Sales Cloud, Service Cloud, and Experience Cloud. Oversee system health, user permissions, profiles, workflows, and security settings. Implement and maintain changes using declarative tools such as Process Builder, Flow, and Validation Rules. Apex Development: Write and maintain Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC). Collaborate with senior developers and architects to design scalable solutions. Troubleshoot, optimize, and debug Apex code to ensure performance and stability. Unit Testing: Develop and maintain unit tests for custom Apex code, ensuring test coverage aligns with Salesforce best practices. Conduct comprehensive testing of code changes and strive for zero defects while optimizing test performance. CPQ (Configure, Price, Quote): Configure and manage Salesforce CPQ features, including price books, quote templates, products, and pricing rules. Troubleshoot CPQ-related issues and provide support for streamlining the quoting process. Collaboration and Support: Work with business analysts and other team members to gather requirements and deliver solutions. Maintain comprehensive documentation for configurations, workflows, code, and other technical solutions. Release Management: Utilize Gearset for deployment and release management, ensuring smooth Salesforce code and configuration deployments across multiple environments. Plan, execute, and document deployment processes, ensuring error-free releases through automated validation and rollback strategies. Jira Integration and Task Management: Use Jira for task management, project tracking, and collaborating on development sprints. SOX Controls & Change Management: Adhere to SOX controls to ensure compliance with IT regulations and auditing standards. Follow change management policies and procedures for implementing configurations, scripts, and integrations, ensuring all changes are properly tested, documented, and approved. Skills and Qualifications Experience & Certifications 8+ years of hands-on experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and CPQ. Salesforce Certifications (ADM 201, ADM 211, Platform Developer I and II) are highly desirable. Strong experience with Salesforce integrations, APIs, and external systems. Experience using Jira for task and project management in an Agile environment. Hands-on experience with Gearset for deployment and release management in Salesforce. Technical Skills Expertise in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and SOSL. Strong knowledge of Salesforce CPQ features and pricing rule configuration. Ability to write efficient, scalable unit tests for custom Apex code. Familiarity with Git and version control practices. Soft Skills & Attributes Strong analytical and problem-solving skills. Excellent communication skills, with the ability to work remotely with a global team. Detail-oriented with the ability to manage multiple tasks concurrently. Preferred Qualifications Experience working with global teams, especially in an Agile framework. Knowledge of Salesforce integrations (e.g., REST, SOAP APIs) and third-party tool integrations. Experience with Salesforce Data Loader, Change Sets, and Salesforce DX. Security and Compliance At Rapid7, we prioritize security and privacy. All employees are expected to adhere to the highest standards of security, ensuring the protection of sensitive information and compliance with applicable regulations.

Lead Salesforce Architect Location: Pune Role Overview: We are seeking a highly experienced and strategic Salesforce Architect to lead the design and delivery of enterprise-level Salesforce solutions. In this role, you will work across multiple Salesforce clouds and integration platforms to architect scalable, secure, and high-performing solutions that align with our business goals. Key Responsibilities: Architect and oversee the implementation of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Health Cloud. Leverage Salesforce out-of-the-box capabilities to minimize custom development and optimize performance. Lead technical solutioning using Apex, Lightning Web Components (LWC), and declarative tools. Design and manage integrations between Salesforce and external systems using MuleSoft, REST/SOAP APIs, and middleware technologies. Define and implement CI/CD pipelines using tools such as Git, Jenkins, Azure DevOps, Copado, or Gearset. Translate complex business requirements into scalable, maintainable technical solutions. Conduct comprehensive code and architecture reviews to ensure alignment with industry best practices, performance, and security standards. Collaborate with business stakeholders and cross-functional teams to drive platform strategy, roadmap development, and delivery execution. Required Qualifications: 8+ years of hands-on experience with the Salesforce platform, including 3+ years in a Salesforce Architect role. Deep expertise in Sales Cloud, Service Cloud, and Experience Cloud; experience with Health Cloud is preferred. Strong development skills with Apex, Lightning Web Components (LWC), and a deep understanding of the Salesforce metadata model. Comprehensive knowledge of Salesforce configuration, security models, sharing rules, automation tools, and platform limitations. Proven experience with MuleSoft and API-led integration architecture. Solid understanding of DevOps, CI/CD, and sandbox management within Salesforce ecosystems. Ability to lead architectural discussions and translate strategic business objectives into actionable technical designs.

Job Title: Technical Support Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations worldwide with the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Druva simplifies data protection, streamlines governance, and delivers data insights, helping customers accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates complex infrastructure and management costs, delivering robust data resilience across multiple geographies and clouds. About the Role: Join Druva s Global Customer Support team, a group of highly skilled engineers dedicated to resolving complex technical issues and enhancing the customer experience. As a Technical Support Engineer, you ll be on the front lines of delivering exceptional support for Druva s innovative cloud-based data protection products. This role offers a dynamic and challenging environment where you ll develop your skills while directly impacting customer success and satisfaction. What You ll Do: Provide technical support for Druva s products as part of a 24x7x365 global support team. Collaborate with team members to troubleshoot and resolve complex technical issues. Analyze logs and exceptions to identify root causes and improve product usability and customer experience. Contribute to knowledge management by documenting solutions as Knowledge Base articles. Develop and implement productivity tools to tackle complex technical challenges. Escalate unresolved issues to appropriate teams while maintaining clear communication with customers at all levels. Follow established troubleshooting methodologies to diagnose, reproduce, and resolve issues. Engage in continuous learning through training and e-learning courses. Work closely with Quality Assurance and Engineering teams to identify, report, and resolve product defects. Utilize remote support tools and case management systems such as Salesforce, JIRA, and Zoom. Meet and exceed Service Level Agreements (SLAs) for all customer support channels. Who You Are: Minimum Qualifications: Bachelor s degree in a technical field or equivalent experience. 3+ years of relevant technical support or similar experience. Strong written and verbal communication skills. Good understanding of backup and recovery concepts, including disaster recovery, backup types, and replication. Experience with Operating Systems administration: Windows, Linux, Solaris, Unix. Familiarity with cloud infrastructure such as AWS, VMware Cloud, or other public cloud providers. Knowledge of server backup applications and troubleshooting security-related issues. Skilled in troubleshooting using tools like Wireshark, tcpdump, Procmon, Perfmon. Basic understanding of storage technologies (SCSI, SAN, iSCSI, NAS). Hands-on experience with VMware, Hyper-V, and Nutanix technologies. VMware Certified Professional (preferred). Nutanix Enterprise Administrator certification (preferred). Knowledge of backup and recovery for databases like Microsoft SQL and Oracle. Ability to troubleshoot integration issues between SaaS and on-premises applications. Experience creating customer-facing documentation. Experience with deployment and configuration is a plus. If you are passionate about customer success, technical problem-solving, and working with cutting-edge cloud technology, Druva offers an exciting environment where you can grow your career and make a tangible impact. Qualification : Bachelors degree in a technical field or equivalent experience.

Salesforce Commerce Cloud Developer Pune Location: Pune Experience: 4+ Years Start Date: Immediate Salary: Best in Industry Qualification: Bachelor s Degree in Computer Science, IT, or related field Job Summary: We are seeking an experienced Salesforce Commerce Cloud Developer specializing in Salesforce B2B Commerce Cloud to join our Pune team. The ideal candidate will lead end-to-end implementation, customization, and integration of Salesforce B2B Commerce solutions, driving business growth and enhancing user experience. Key Roles & Responsibilities: 1. Salesforce B2B Commerce Implementation: Lead the design, configuration, and deployment of scalable Salesforce B2B Commerce Cloud solutions. Collaborate with business stakeholders and technical teams to gather and refine requirements. Customize B2B Commerce features, including pricing, product catalogs, and promotions. 2. Integration & Data Management: Integrate Salesforce B2B Commerce with ERP, CRM, and other enterprise systems. Ensure data accuracy with cleansing, maintenance, and synchronization processes. Monitor, troubleshoot, and resolve integration and data issues efficiently. 3. User Training & Support: Provide comprehensive training and ongoing support to end-users for optimal platform utilization. 4. Analytics & Reporting: Develop and maintain reports and dashboards to monitor key performance indicators (KPIs). Analyze commerce data trends and offer actionable insights for continuous improvement. 5. Continuous Improvement: Stay current with Salesforce B2B Commerce Cloud updates, features, and best practices. Propose and implement enhancements to improve platform performance and user experience. Required Skills & Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related discipline. Salesforce Certified B2B Commerce Developer certification (or equivalent) highly preferred. Proven experience in Salesforce B2B Commerce Cloud implementation and management. Strong proficiency with Salesforce CRM and related Salesforce technologies. Hands-on skills in HTML, CSS, JavaScript, and Apex programming. Experience with agile software development methodologies is a plus. Non-Technical Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. High attention to detail and quality. Ability to work independently and collaboratively in a team environment. Work with cutting-edge Salesforce B2B Commerce Cloud technologies. Be part of a dynamic and supportive team driving digital transformation. Competitive salary with growth and learning opportunities. Flexible and collaborative work environment in Pune. Apply today to advance your career as a Salesforce Commerce Cloud Developer and help businesses scale with innovative Salesforce B2B Commerce solutions! Qualification : Bachelors degree in Computer Science, Information Technology, or a related discipline.

Join the Cencora Revolution: Shape the Future of Healthcare with Salesforce Development! At Cencora, we believe in empowering people to make a real difference. We're driven by our collective mission to create healthier futures, and every one of our team members plays an essential part in achieving that goal. We re not just a company we re a movement. And we need innovative thinkers like you to help us redefine the healthcare landscape. As a Senior Salesforce Developer, you won t just be writing code you ll be creating the backbone of our Salesforce ecosystem, designing applications that power critical business operations. You ll lead the way in optimizing and scaling Salesforce apps while solving some of the most exciting challenges in healthcare technology. Your work will directly influence the solutions we deliver to customers worldwide, creating healthier futures for all. Your Mission, Should You Choose to Accept: Architect & Build: Lead the design, development, and deployment of high-performance Salesforce applications using Apex, Visualforce, Lightning components, and beyond. You ll be at the helm, steering critical features and integrations that drive our business forward. Seamless Integration: Be the mastermind behind integrations between Salesforce and external systems, using REST/SOAP APIs to ensure smooth data flows across platforms. Innovation at Scale: Take charge of optimizing and enhancing existing Salesforce applications for scalability, performance, and seamless user experience. The future is now, and you ll shape it! Collaboration & Leadership: You ll be the go-to expert collaborating with product owners, business analysts, and other stakeholders to turn ideas into powerful technical specifications. You ll mentor junior developers and foster a culture of continuous improvement. Shape the Future: Stay ahead of the curve by exploring and adopting new Salesforce features and best practices, ensuring our solutions are cutting-edge and future-ready. Code Review & Mentorship: Set the bar high with quality code and ensure best practices are followed. As a leader, you ll mentor the next generation of Salesforce developers, empowering them to reach new heights. What You Bring to the Table: Experience: With 5+ years of experience as a Salesforce Developer, you know the ins and outs of Salesforce customization and have a proven track record of success. Technical Mastery: Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs (REST/SOAP). Expertise in Salesforce configuration and customization with a keen eye on best practices and data modeling. Leader: You ve led teams, driven projects, and know how to mentor others to success. You re as passionate about teaching as you are about developing. Problem-Solver: You thrive in complex environments, solving intricate technical challenges with creativity and elegance. Communicator: Your communication skills allow you to connect with both technical and non-technical stakeholders, bridging gaps and ensuring everyone s on the same page. Preferred Skills (If You ve Got Them, Even Better!): Salesforce Certifications (e.g., Salesforce Platform Developer II, Salesforce Architect). Experience with Salesforce Lightning Web Components (LWC) and DevOps practices for CI/CD in Salesforce environments. Familiarity with MuleSoft or Informatica integration tools. What You ll Get from Us: A Purpose-Driven Career: At Cencora, your work isn t just a job; it s a chance to contribute to a mission that truly matters improving healthcare and making a tangible impact. Growth & Development: We re all about growth personally, professionally, and technically. From mentoring junior developers to continually refining your skills, we ll support you in becoming the best version of yourself. A Collaborative & Inclusive Team: Work alongside people who are as passionate and innovative as you. We value diversity, encourage creativity, and celebrate teamwork. Comprehensive Benefits: From health benefits to work-life balance, we ve got you covered with offerings that reflect the best of what s out there. At Cencora, we don t just develop software we build the future of healthcare. And we need your Salesforce skills to make that vision a reality. Join us on this exciting journey and help us create healthier futures. If you re ready to be part of something innovative, purposeful, and impactful, we d love to hear from you. Apply today and make your mark! Qualification : Bachelors Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.

Our Mission: 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue. Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in de ning the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career. Position Summary 6sense is looking for an experienced Salesforce Business Analyst to join our dynamic and innovative team. We are looking for an individual who is passionate about Salesforce and has a great track record of success in helping to drive business objectives. The ideal candidate will have a deep understanding of Salesforce and its potential to enhance operational efficiency and improve user experience. Additionally, this role will work closely with product owners, software developers, and business stakeholders to help drive business objectives, troubleshoot and solve complex problems. Responsibilities Contribute to technology projects and initiatives that support, expand, and manage our global technology capabilities at 6sense. Experience designing and supporting large-scale, technically complex solutions on the Salesforce platform. Collaborate with product owners, software developers, business users, and stakeholders to elicit and document requirements, analyze solutions, and ensure they meet business needs. Ensure project deliverables align with business requirements. Define, gather, and consolidate user stories identified during release planning. Configure Salesforce and deliver out-of-box solutions (declarative solutions e.g. flows, non-apex functionality; but can understand apex as needed). Support and foster the Agile development methodology Define Definition of Ready, Definition of Done and how your work fits into those definitions Ensure accurate and comprehensive documentation of systems, their respective integration dependencies as well as system/software dependencies Skills & Experience 5+ years of relevant work experience at a high-growth, technology organization, preferably cloud-based (SaaS) product delivery 4+ years of experience as a business analyst providing technical support for Salesforce CRM Comprehensive Salesforce product knowledge and hands-on administration experience with Sales and Service Cloud Salesforce Certified Advanced Administrator and Salesforce Certified Business Analyst Experience leveraging Salesforce to empower sales and operational excellence Experience eliciting and interpreting business and user requirements and providing IT solutions in a Business Analyst role Demonstrated analytical skills breaking down system and process problems and ability to partner with business users on recommend solutions Our Benefits: Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our o ces. Qualification : 5+ years of relevant work experience at a high-growth, technology organization, preferably cloud-based (SaaS) product delivery

Position Purpose: Cencora is seeking an Application Development Lead to design, configure, and customize the Archer platform. This role involves leading the configuration of new and existing Archer applications, ensuring the system supports all operational environments, and managing the end-to-end Software Development Life Cycle (SDLC) for Archer applications. Primary Duties & Responsibilities System Support: Ensure adequate system support for components like databases, operating systems, network interfaces, and servers. Lead Administrator: Act as the lead administrator for enterprise applications, resolving system problems and enhancing system functionality. Subject Matter Expert: Serve as a platform expert, educating colleagues on Archer's capabilities and applications, and act as a liaison with IT technical teams. Team Leadership: Provide guidance to Administrators I/II/III for end-user support related to CRM applications. Health & Stability: Maintain the health, availability, and stability of applications and platforms. Change Management: Work with the production team to schedule updates and upgrades, and ensure the appropriate level of testing is conducted before implementing changes. Performance Monitoring: Monitor performance metrics for all system features and identify risks, recommending corrective or preventive actions as needed. Documentation: Prepare documentation for customer support, including software and network configurations. Qualifications & Work Experience Educational Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. 6+ years of relevant experience in application support, system administration, or database administration. Technical Lead Experience: Experience working as a technical lead, particularly with RSA and Data fields. Client Interaction & QA Experience: Preferably experienced in client interactions, testing, and quality assurance. Preferred Certifications: Salesforce Certified Administrator Microsoft Certified Systems Administrator (MCSA) ITIL, ITSM Certifications Skills & Knowledge Behavioral Skills: Conflict resolution Creativity & innovation Decision-making Planning & presentation Risk-taking Technical Skills: Identity & Access Management Database Administration IT Support (Software & Hardware Installation, Troubleshooting) Software Validation & Standard Operating Procedure Design Systems Integration IT Regulatory Compliance (e.g., SOX Compliance) Tools & Technologies: Configuration Management: Ansible, Puppet Citrix Technologies: XenDesktop, XenApp, XenServer Operating Systems: Windows, Linux, Citrix, IBM, Oracle, SQL ERP Systems: Sage, ASW, SAP CRM Systems: Salesforce Marketing Cloud, Sales Cloud Java Frameworks: JDBC, Spring, ORM, JPA, JEE, JMS, Gradle RDBMS: Relational Database Management Systems Networking: DNS, HTTP, LDAP, SMTP Qualification : Bachelors degree in computer science, Information Technology or any other related discipline or equivalent related experience.

Sales Development Representative (SDR) Experience: 2 5 Years Education: BBA, BSc, BTech/BE, BCA, MSc, MTech, MBA/PGDM, MCA Location: Pune About the Role We are seeking a motivated Sales Development Representative to drive lead generation, build strong client pipelines, and support our global IT services business. The ideal candidate has experience in IT/SaaS sales, understands international markets, and thrives in a fast-paced, target-driven environment. Required Skills IT Sales / SaaS Sales Lead Generation Business Development Cold Calling Good to Have Email Marketing Cloud or Software Sales Excellent Communication Skills Key Responsibilities Proactively generate leads through cold calls, LinkedIn outreach, email campaigns, and networking. Qualify leads and nurture them through the sales funnel to create new opportunities. Schedule meetings, demos, and presentations for senior sales or technical teams. Maintain accurate CRM records and provide regular pipeline reports. Collaborate with marketing and delivery teams to align efforts and improve conversion rates. Clearly articulate complex IT services (cloud, AI, data, software development) to business leaders. Apply consultative selling techniques to understand client pain points and position IT services as value-driven solutions. Requirements 2 5 years of experience in inside sales or business development (IT services/SaaS preferred). Proven success in lead generation and pipeline development. Experience selling to North American and EU markets. Excellent verbal and written communication and presentation skills. Strong understanding of IT services (cloud, AI, data, software development preferred). Hands-on experience with CRM tools (Zoho, HubSpot, Salesforce, etc.). Self-motivated, target-driven, and comfortable working in a fast-paced environment. Qualification : BBA, BSc, BTech/BE, BCA, MSc, MTech, MBA/PGDM, MCA

Team Lead Account Management Location: Pune Experience: 3+ years Employment Type: Full-Time About Amura Amura Marketing Technologies is a next-generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands across India. Guided by the philosophy of Marketing Engineered , we blend creativity, data, and technology to craft innovative marketing strategies that drive measurable results. Role Overview We are looking for a dynamic and experienced Team Lead Account Management to lead client strategy, execution, and servicing across multiple digital projects. This role involves managing a team of account managers, driving campaign performance, and ensuring seamless coordination between internal teams and clients. You'll be responsible for delivering marketing strategies that align with client goals and deliver measurable impact. Key Responsibilities 1. Marketing Strategy & Execution Develop and implement comprehensive, data-driven marketing strategies tailored to client objectives. Ensure strategies are aligned with industry best practices and designed to drive measurable engagement and conversions. Lead full-funnel strategy development across awareness, consideration, and conversion stages. 2. Team & Project Management Manage, mentor, and guide a team of junior account managers. Allocate tasks effectively to ensure timely, high-quality project delivery. Collaborate cross-functionally with creative, content, media, and tech teams to execute campaigns efficiently. 3. Client Engagement & Servicing Act as the primary point of contact for clients, ensuring proactive communication, updates, and relationship management. Understand client briefs in depth and translate them into actionable strategies. Maintain high client satisfaction through consistent service quality and strategic value. 4. Campaign Management Oversee the execution of campaigns across multiple digital platforms. Monitor performance, troubleshoot issues, and optimize in real-time to maximize ROI. Report campaign results with insights and next steps for growth. 5. Digital Platforms & Tools Proficient in platforms such as: Google Ads & Google Analytics Meta (Facebook) Business Manager Demand-Side Platforms (DSPs) and programmatic advertising tools Ability to leverage analytics tools to inform campaign performance and optimization. Must-Have Skills Strong command of full-funnel marketing strategies and their implementation. Proven expertise in performance marketing, including ROI optimization and attribution modeling. Ability to conceptualize and execute impactful marketing campaigns. Experience translating strategy into operational execution with a focus on timelines and outcomes. Strong communication and leadership skills with the ability to liaise between clients and cross-functional teams. Desired Qualifications & Experience Minimum 3 years of experience in digital marketing and account management, preferably in an agency setting. Prior experience in client strategy, servicing, and project management. Hands-on experience managing a team of 6 or more people. Ability to manage multiple projects simultaneously in a fast-paced environment. Strong analytical mindset with the ability to turn data insights into actionable strategies. Excellent interpersonal and decision-making skills with a high degree of ownership. Who You Are You thrive in a fast-paced, high-growth environment. You re a strategic thinker with attention to detail and a drive for results. You take ownership, stay proactive, and are relentless in project execution. You re a natural leader, a strong communicator, and a team player. You enjoy solving problems, learning new tools, and contributing to a dynamic work culture. Apply now and join Amura in shaping the future of marketing.

Job Title: Senior Partner Marketing Manager Company: Druva Location: Pune, Maharashtra, India About Druva: Druva is the autonomous data security company that puts data protection on autopilot with a 100% SaaS, fully managed platform designed to secure and recover data from all threats. The Druva Data Security Cloud guarantees data availability, confidentiality, and fidelity, delivering autonomous protection, rapid incident response, and assured data recovery. Trusted by over 6,000 customers including 65 of the Fortune 500 Druva leads in defending business data in today s connected world. With a $10 million Data Resiliency Guarantee, Druva ensures customer data is protected against every cyber threat. Role Overview: We are looking for a Senior Partner Marketing Manager to lead and energize participation in Druva s global Partner+ program. This role focuses on partner activation, engagement, and enablement to maximize channel sales revenue worldwide. You will collaborate with internal teams and external partners to strengthen Druva s channel ecosystem. Reporting to the Director of Partner Marketing, you will be a vital member of the Global Partner and Field Marketing team. Key Responsibilities: Partner Program Strategy & Management: Develop and drive clear communications to align partners with Druva s business goals and define clear success paths. Manage the Partner+ program structure, including partnership tiers, benefits, incentives, and rewards. Monitor partner compliance, track performance metrics, and oversee certification completions and other program requirements. Maintain strong two-way communications with Druva s global channel leadership. Design and deliver partner enablement programs that boost activation, deal closures, engagement, knowledge, and sales effectiveness. Oversee external engagement platforms such as PRM, LMS, ON24, gifting/loyalty, and data analytics tools. Collaborate with internal teams to optimize partner program effectiveness and platform utilization. Partner Portal Management: Own the end-to-end management and continuous enhancement of the Partner Portal. Work closely with internal stakeholders to create, update, and distribute relevant content including enablement tools, playbooks, integrations, and sales resources. Analyze portal analytics and partner engagement metrics to identify opportunities for improvement. Coordinate with IT, operations, and third-party vendors to enhance portal functionality and user experience. Required Qualifications & Experience: 5+ years of experience in channel enablement, partner management, or related fields. Proven experience managing partner portals and enablement technologies. Strong knowledge of channel sales models, partner ecosystems, and B2B sales cycles. Excellent project management and communication skills. Ability to analyze data and translate insights into actionable partner program improvements. Proficiency with CRM, PRM, and LMS platforms (e.g., Salesforce, Impartner, Seismic). Demonstrated success collaborating cross-functionally with sales, marketing, product, and IT teams. Preferred Skills: Experience in SaaS, technology, or IT-related industries. Familiarity with partner incentive models, including rebates, deal registration, and MDF programs. Expertise in partner community building and engagement strategies. If you thrive in a dynamic environment and enjoy driving partner success through strategic marketing and enablement, this role offers a unique opportunity to make a global impact at Druva.

Job Title: Associate Renewal Specialist Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations with the Data Resiliency Cloud the industry s first and only at-scale SaaS solution. Druva simplifies data protection, governance, and visibility, eliminating complex infrastructure costs while delivering data resilience across multiple geographies and clouds. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva accelerates organizations journey to the cloud. Role Overview: The Associate Renewal Specialist will support the Renewals team by preparing quotes, assisting Field Account Executives, and ensuring accurate and timely renewal documentation. This role acts as a liaison between Renewals, Sales, Sales Operations, and Deal Desk teams to streamline renewal processes and accelerate deal closures. Key Responsibilities: Prepare renewal quotes and assist Renewal Specialists in the sales process. Support Field Account Executives by documenting renewal opportunities and preparing necessary paperwork. Cross-check completed deals for accuracy in SalesForce to improve renewal velocity. Facilitate communication and coordination among Renewal Specialists, Sales, Sales Operations, and Deal Desk. Maintain accurate records of renewal requests, quotes, approvals, contracts, and other relevant documents. Proactively contact Renewal Specialists ahead of future renewals to begin paperwork and prepare renewal activities. Monitor renewal quote uploads to the automation platform and track progress to identify delays or exceptions. Ensure renewal paperwork and contracts are completed accurately and timely, adhering to company policies. Qualifications: 6 months to 2 years of relevant experience in Sales, Sales Operations, Sales Development, or Renewals preferred. Bachelor s degree required; MBA is a plus. Knowledge of sales or technology industries is advantageous. Understanding of subscription and SaaS business models is a strong plus. Excellent written and verbal communication skills. Proficient with Microsoft Office or Google Workspace. Familiarity with Salesforce or similar CRM tools preferred. Willingness to work split shifts overlapping India and USA time zones. Note: This role is based in Pune and requires night shift availability. Qualification : Bachelors degree required; MBA is a plus.

Job Title: Salesforce Developer Experience: 2 - 5 years Location: Kharadi, Pune Role & Responsibilities Design, develop, test, and deploy customized Salesforce solutions to address business requirements. Develop and maintain Salesforce applications using Apex, Visualforce, Lightning Components (Aura & Lightning Web Components - LWC), and Salesforce APIs. Customize and configure Salesforce objects, fields, workflows, process builder, validation rules, and automation processes. Integrate Salesforce with third-party applications and services via REST and SOAP APIs. Implement automation solutions leveraging Salesforce Flows, Triggers, and other declarative tools. Optimize existing Salesforce applications for improved performance, scalability, and user experience. Collaborate with business analysts, stakeholders, and cross-functional teams to gather and translate business needs into technical solutions. Ensure platform security, compliance, and adherence to Salesforce best practices. Troubleshoot and resolve technical issues within Salesforce environments promptly. Stay current with Salesforce platform updates, new features, and industry best practices. Required Skills & Qualifications 2 to 5 years of hands-on Salesforce development experience. Proficient in Apex, Visualforce, Lightning Web Components (LWC), and Aura Components. Strong understanding of Salesforce Object Model, SOQL, SOSL, and Governor Limits. Experience with Salesforce automation tools including Workflows, Process Builder, Flow, and Approval Processes. Hands-on experience with Salesforce integrations using REST/SOAP APIs, Web Services, and middleware like MuleSoft is a plus. Familiarity with Salesforce security models, including Profiles, Permission Sets, and Sharing Rules. Experience with CI/CD pipelines and version control tools such as Git, Bitbucket, Jenkins for Salesforce development. Knowledge of Agile methodologies and tools like Jira or Trello. Salesforce Developer certifications (PD1, PD2) are advantageous. Strong analytical, problem-solving, and communication skills.

Salesforce Developer Pune (Kalyani Nagar) Location: Pune Kalyani Nagar (Hybrid: 4 Days/Week) Experience: 4+ Years Start Date: Immediate Salary: Best in Industry Employment Type: Full-Time Education: Bachelor s Degree (Preferred in Computer Science or IT) About the Role: We are looking for an experienced and passionate Salesforce Developer to join our growing team in Pune. This role involves working on Salesforce Sales Cloud, Lightning Web Components (LWC), Apex, and a wide range of Salesforce CRM customization and integration projects. You will be responsible for delivering high-quality, scalable Salesforce solutions that meet business objectives. Key Responsibilities: Design, develop, and deploy custom Salesforce solutions using Apex, Visualforce, Lightning Web Components, and Salesforce APIs. Create and maintain technical design documents based on business requirements. Collaborate with cross-functional teams including architecture, platform engineering, implementation partners, and third-party vendors. Follow Salesforce development best practices for integration, code quality, and scalability. Ensure on-time delivery of tasks with high quality and adherence to coding standards. Develop and manage custom applications, workflows, triggers, flows, and process builders within Salesforce. Identify and recommend solutions to enhance business processes using Salesforce tools. Lead and support release management processes, including change management and code deployment. Continuously research new Salesforce features and capabilities to improve productivity. Required Skills & Qualifications: Minimum 4 years of hands-on experience as a Salesforce Developer. Strong knowledge of Salesforce architecture, APIs, and data models. Expertise in Apex classes, triggers, batch jobs, queueable Apex, and asynchronous processes. Proficiency in Visualforce, Lightning Components, and Lightning Web Components (LWC). Experience with Sales Cloud, Service Cloud, and Community Cloud. Familiarity with Salesforce data tools like Apex Data Loader and third-party integrations. Demonstrated experience in integrating Salesforce with external systems (real-time, batch, sync/async). Solid understanding of relational databases and enterprise integration patterns. Excellent communication skills and ability to interact effectively with both business users and technical teams. Strong analytical and problem-solving skills with keen attention to detail. Preferred Certifications: Salesforce Platform Developer I (PD1) Salesforce Platform Developer II (PD2) Salesforce Sales Cloud Consultant Join a fast-growing tech company with exciting Salesforce projects. Hybrid work environment in Pune (Kalyani Nagar). Work on cutting-edge Salesforce technologies and enterprise-level integrations. Opportunity to grow professionally in a collaborative and supportive environment. Apply Now to take your Salesforce career to the next level with us. Qualification : Bachelors Degree

Job Title: Senior Technical Consultant (ABAP/ODATA) Location: Pune, India Experience: 6 to 8 years Education: Bachelor's or Master s degree in Computer Science, Information Technology, or related fields About Tietoevry At Tietoevry, we help businesses realize their digital ambitions through innovative IT solutions, fostering efficiency, agility, and growth. As a trusted partner for organizations across industries and the public sector, we specialize in modernizing IT landscapes. Join us to work in a collaborative, inclusive, and innovation-driven environment where you can make a meaningful impact. Role Overview We are seeking an experienced Senior ABAP/ODATA Consultant to join our dynamic team in Pune. In this role, you will be responsible for the design, development, and implementation of ABAP and ODATA services within SAP S/4HANA environments. You will also play a critical role in troubleshooting, performance optimization, and supporting the technical integration with UI5 screens and other connected systems. Key Responsibilities Develop and maintain ABAP programs and ODATA services within SAP S/4HANA. Perform debugging and troubleshooting, especially in UI5 interfaces and integrated workflows. Design and implement SAP Workflows, ensuring seamless process automation. Develop and maintain Web Services, IDOCs, and system interfaces to support business processes. Implement and enhance SmartForms, customer exits, and enhancement frameworks. Collaborate with functional teams to understand requirements and provide technical solutions aligned with SD and MM modules. Independently manage assigned deliverables, ensuring adherence to timelines and quality standards. Document technical designs, configurations, and development processes comprehensively. Support performance optimization, root cause analysis, and continuous improvement initiatives. Required Skills & Experience 6 to 8 years of hands-on experience in ABAP development and ODATA service implementation. Proven expertise in S/4HANA environment. Strong understanding of debugging functionality from UI5 screens. Proficiency in developing and troubleshooting SAP Workflows. Experience working with Web Services, IDOCs, and interfaces. Hands-on experience with SmartForms, customer exits, enhancement techniques, and BADIs. Conceptual understanding of SD (Sales & Distribution) and MM (Materials Management) modules. Strong problem-solving and analytical skills. Excellent communication skills, with the ability to engage effectively with global teams and customers. Preferred Qualifications Exposure to Fiori/UI5 development is a plus. Experience with Agile methodologies and DevOps tools for SAP development. Ability to work independently and proactively in a global delivery environment. Opportunity to work in a global team with exposure to international projects. Professional development through continuous learning and certification opportunities. Collaborative and inclusive work culture based on trust, transparency, and respect. Work-life balance and flexible work arrangements. Diversity & Inclusion Commitment At Tietoevry, we believe that diversity, equity, and inclusion drive innovation and creativity. We welcome applications from candidates of all backgrounds, genders (m/f/d), and life experiences. Our open, inclusive, and collaborative culture empowers every individual to contribute and thrive. Qualification : Bachelor's or Masters degree in Computer Science, Information Technology, or related fields

Summary / Role Purpose As a Data Operations Analyst within the GTM Transformation & Strategy organization, you will partner with the Business Process Architect and Business Process Analyst to guide our stakeholders through the data quality-requirements definition and grooming of critical initiatives throughout our implementation portfolio. Experienced in engaging with cross-functional business stakeholders, you understand how to identify the data-related requirements necessary to achieve a business stakeholders goal and identify opportunities for data quality improvement. Key Duties and Responsibilities Collaborate with business stakeholders and lead discovery sessions to understand data requirements for activities including but not limited to: data mapping/transformation and data migration between systems, data loads and data quality; make recommendations to solve business problems. Critically evaluates information gathered from multiple sources, reconciles inconsistency, and breaks down high-level information into details. Works within agile SAFe operating model; ensures data-related activities are completed prior to release including but not limited to: data dictionary updates, business glossary updates, profile/permission master updates. Manages and monitors data quality dashboards; communicates key findings to business stakeholders. Perform Data Migration/Validation testing efforts; lead data-related UAT preparation activities and guide business users through data validation testing. Minimum Education/Certification Requirements and Experience Bachelor s Degree or equivalent work experience. 3+ years of data analyst experience focused on data mapping/STTM, data migration, data uploads. 2+ years of business systems administration related to customer data management. Prior experience with Salesforce security model, record management and data quality tools (i.e. data loader, deduplication, enrichment, standardization and archival capabilities). Prior experience maintaining data dictionary, data catalog and business glossary. Strong analytical skills with the ability to work through processes, identify and implement data quality improvements and resolve complex matters. Strong time management, attention to detail, and ability to multi-task across concurrent projects. Self-starter mentality and ability to operate within a fast-paced and ambiguous environment. Preferred Qualifications and Skills Salesforce Administrator (201) certification. Experience working in an Agile/SAFe environment. Experience with application lifecycle management tools (ADO, Jira, etc.). Ability to take on various roles including Business Process Analyst as needed, capturing and defining both business process and data-related requirements and translating into Agile Features with Acceptance Criteria. Comfortable working with unstructured or poorly defined data sets. Strong communication and writing skills with the ability to create business deliverables -- including features, user stories and acceptance criteria, with minimal direction and support from a team lead or project manager. Proficiency with MS Office suite of products, including Outlook, Word, Excel and PowerPoint. Our Commitments Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. Inclusion is at Our Core We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.

Lead SDET Opportunity at AFour Technologies (An ACL Digital Company) Location: Pune Employment Type: Full-time (FTE) Work Mode: Work from Office (WFO) / Hybrid AFour Technologies, a part of ACL Digital (an ALTEN Group company), is at the forefront of digital product innovation and engineering. We specialize in AI, Cloud, Mobile-ready solutions, and enterprise modernization, working with leading software product companies worldwide. With operations across India (Bangalore, Chennai, Pune, Panjim, Hyderabad, Noida, Ahmedabad) and the USA (California, Atlanta, Philadelphia, Washington), we offer a collaborative, multicultural, and growth-driven environment. At AFour Technologies, you ll work on high-impact projects, leveraging emerging technologies like CI/CD, Kubernetes, AWS/Azure/GCP, AI/ML, and SecOps. Must-Have Skills: Proficiency in Java, Python, or JavaScript programming Strong understanding of CI/CD pipelines and automation Hands-on experience with version control systems (GitHub/GitLab) Expertise in web automation frameworks using Selenium Experience in mobile automation using Perfecto or similar device labs Ability to develop and maintain API automation frameworks in at least one programming language Solid understanding of API authentication methods Hands-on experience with Postman for API testing Strong debugging and troubleshooting skills Basic knowledge of Salesforce Good to Have: Experience with Tricentis TOSCA for automation Familiarity with TOSCA server configurations and setup Your Role & Responsibilities Design, develop, and optimize scalable test automation scripts Understand and modify existing codebases as needed Manage Git version control within development environments Seamlessly integrate automation scripts into Jenkins CI/CD pipelines Develop Jenkins jobs and integrate them with other systems Work closely with project and infrastructure teams to ensure smooth execution Implement new automation techniques and industry best practices Identify, troubleshoot, and resolve automation-related issues proactively Take ownership of end-to-end test automation implementation Provide timely status updates and escalate issues when required Effectively collaborate with internal and external stakeholders Experience & Career Growth Experience Required: 7+ years in Software Development Engineer in Test (SDET) roles Career Progression Path: Lead SDET Principal SDET Work on cutting-edge automation projects with top-tier engineering teams Collaborate with global clients and industry leaders Upskill with the latest tools in test automation, CI/CD, and API frameworks Be part of a dynamic, growth-focused environment If you're a passionate Lead SDET looking to take your career to the next level, we d love to hear from you! Apply today and be part of our innovation-driven journey.

There is only one Data Cloud. Snowflake s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn t stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow. Snowflake s GTM Operations organization is actively seeking a Senior GTM Operations Manager to build and lead our GTM Operations Shared Services organization. Our Shared Services team plays a pivotal role in supporting critical business functions by providing support across operational GTM workflows, data management, and systems and process troubleshooting. They are the first line of support for our GTM organization and are responsible for ensuring our global field team is supported, our data is accurate, secure and effectively managed across systems. We re committed to operational excellence and continuously improving our systems, processes and data quality standards to support business growth. You will collaborate with Snowflake s operational leaders on critical processes needed to move the Sales, Sales Engineering, Operations and Partner processes forward for more efficient execution. This will include (but is not limited to) alignment of data across users, records and systems, supporting Partner processes like demo account creation and certifications accuracy, as well as troubleshooting and resolving process gaps throughout the sales lifecycle. You will also participate in ad hoc projects that enable Sales systems and processes, as well as support user management where applicable to drive business value across the processes Sales Operations supports. As a builder at heart, you have an appreciation for the operational components needed in order to build a world-class SaaS company. You thrive in the driver s seat of ensuring the sales systems, processes and data are driving business value and are eager to provide recommendations to improve and automate across the Sales and Sales impacted systems. IN THIS ROLE YOU WILL GET TO: Manage and grow a team of shared services specialists responsible for executing Snowflake s standard operating procedures Provide first line support for Sales & Partner operations workflows (i.e. account/opportunity management and changes, demo account creation, user managed). Implement and maintain standard data quality practices, including regular audits, data cleansing, and data validation processes to ensure data accuracy and completeness Identify opportunities and provide recommendations to improve and automate our systems and processes across core technologies (SFDC, Workday, D&B, etc.) Work with cross-functional teams to prioritize new requests of the shared services organization based on their impact to the business and ability to standardize Create and maintain key documentation such as SOPs, process flows, data stewards/owners Enable flex capacity to support operations initiatives on an ad hoc basis ON DAY ONE WE WILL EXPECT YOU TO HAVE: Minimum 10 years total professional experience with 5+ years working with sales operations, master data management, sales systems, process, and tools Expertise in Salesforce CRM and connected applications (D&B, Workday, SPN) Hands on experience managing case queues, SLA s, and service organizations Experience with master data management, data quality or data governance Experience managing a team supporting a global sales organization Excellent communication skills and ability to communicate with Sales and Sales leadership Ability to gather and use data to inform decision making Must possess business acumen, analytical, troubleshooting, problem-solving skills Exceptional interpersonal skills with demonstrated ability to work effectively in team-based environment with multiple functional groups Understanding of core business processes in a B2B technology environment; sales, sales operations, marketing, customer support, professional services Undergraduate degree required, MBA a plus Snowflake is growing fast, and we re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. Qualification : Undergraduate degree required, MBA a plus