Salesforce Einstein Analytics Jobs in Pune

Salesforce Developer Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure with no upfront capital through Infrastructure Monetization. Headquartered in Denver, we operate across 12,000+ sites globally, fostering a culture of sustainability, innovation, and operational excellence. Position Summary Redaptive is seeking an experienced Salesforce Developer to enhance and optimize our Salesforce ecosystem. This role involves building solutions across multiple clouds, integrating external systems, and leveraging AI and automation to drive business growth and operational efficiency. Key Responsibilities Salesforce Development & Configuration Design and maintain customizations using Apex, Lightning Web Components (LWC), and Aura Components. Build declarative solutions using Salesforce Flows, validation rules, and page layouts. Support diverse business processes across Sales, Service, and Experience Clouds. Integration & System Support Integrate Salesforce with external systems via REST/SOAP APIs or middleware. Manage version control and CI/CD activities using tools like Git and Copado. Maintain data quality, migration, and the integrity of the sharing and security model. Business Collaboration & Delivery Gather requirements and deliver solutions in an Agile/Scrum environment using Jira. Conduct code reviews and ensure rigorous unit test coverage and quality assurance. Stay current with emerging Salesforce features, including Einstein AI and advanced automation. Required Skills & Qualifications Experience: 5+ years of Salesforce development (Apex, LWC, SOQL/SOSL, Triggers). Architecture: Deep understanding of Salesforce architecture and governor limits. DevOps: Familiarity with Git, Copado, and sandbox management. Certification: Salesforce Platform Developer I is required. Education: Bachelor s degree in Computer Science, IT, or a related technical field. Preferred Skills Certifications: Platform Developer II and JavaScript Developer I. Cloud Expertise: Experience with CPQ, Data Cloud, or Einstein Analytics. Middleware: Knowledge of MuleSoft or Workato. Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Flexibility: Hybrid work model and generous paid time off. Wellbeing: Comprehensive health insurance and Employee Assistance Program. Redaptive Extras: Creative workspaces and snack-stocked pantries. Qualification : Bachelors degree in Computer Science, IT, or a related technical field

Automation Engineer II Location: Pune About Rapid7 At Rapid7, we are creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of industry-leading solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from applications and cloud environments to traditional infrastructure and the dark web. Trusted by over 10,000 customers worldwide, we are committed to fostering open-source communities and driving innovation through cutting-edge research. At Rapid7, we believe in optimizing our products by leveraging the latest insights into attacker methods, arming the global security community with the tools to stay ahead of threats. Position Summary We are looking for a talented Automation Engineer to join our Enterprise Applications team. This role focuses on developing and maintaining integrations and automation solutions using Workato. As an Automation Engineer, you will work closely with Business Systems Analysts to understand requirements, collaborate with cross-functional teams, and partner with Quality Assurance Engineers to ensure that integrations and automation workflows meet business needs. You will also handle unit testing, ensure thorough documentation, and use tools like Jira and Confluence for task management and collaboration. Key Responsibilities Integration Development: Design, develop, and maintain integrations between key enterprise systems (Salesforce, NetSuite, Data Warehouses, Workato, etc.) to ensure seamless data flow and process automation across platforms. Automation Solutions: Build and implement automated workflows using Workato to streamline internal business processes, reduce manual tasks, and enhance system efficiencies across various departments. Cross-functional Collaboration: Collaborate with engineers, business teams, and QA Engineers to ensure that integration solutions align with both technical requirements and business objectives. Requirement Gathering: Partner with Business Systems Analysts to gather requirements, understand business needs, and identify opportunities for process automation and integration improvements. Unit Testing & Debugging: Perform unit testing for integrations and automation workflows, debug issues as needed, and ensure the code meets quality standards before deployment. Task Management (Jira): Use Jira to manage tasks, track user stories, and address bugs related to integrations and automation workflows. Participate in sprint planning, stand-ups, reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain detailed documentation for all integrations, workflows, and automation processes, ensuring that all technical configurations, code, and test results are clearly documented for future reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and implement timely fixes to maintain operational continuity. Process Improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance automation workflows, increase efficiency, and reduce errors in integration processes. Key Requirements Experience 2+ years of experience in integration and automation development with a strong focus on Workato. Proven experience building and maintaining integrations between enterprise systems like Salesforce, NetSuite, or similar platforms. Demonstrated experience working with cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills Expertise in using Workato for integration and automation solutions. Solid understanding of API integrations, RESTful services, and data formats such as JSON and XML. Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience using version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Communication & Problem-Solving Strong ability to communicate technical concepts to non-technical stakeholders clearly and effectively. Strong analytical and troubleshooting skills to resolve integration and automation challenges efficiently. Ability to create clear, concise, and well-organized technical documentation. Education & Nice to Have A degree in Computer Science, Information Technology, or a related field is preferred. Familiarity with Agile development methodologies and tools like Jira. Experience with cloud platforms such as AWS or GCP and their integration capabilities. Security and Compliance At Rapid7, we prioritize the security of our customers and employees. All team members are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. Qualification : A degree in Computer Science, Information Technology or a related field is preferred

Lead Salesforce Engineer Location: Pune About Rapid7 Rapid7 is a publicly traded cybersecurity company headquartered in Boston, MA, with 17 offices around the world. As we expand our global footprint into India, we are excited to grow our internal Application Engineering team. As a Salesforce Engineer, you will work alongside a global team to deliver best-in-class Salesforce solutions that meet business needs and optimize user experiences. You will have hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and CPQ, and you ll be proficient in both declarative configurations and advanced Apex coding. This is a unique opportunity to be one of the first hires for Rapid7 in India as we support our growth strategy in a culture that encourages innovation and continuous learning. About the Role As a Salesforce Engineer, you will design, develop, and support Salesforce solutions on Sales and Service Clouds. Working closely with other Salesforce team members, application owners, IT departments, and business stakeholders, you will deliver solutions that meet both technical and business requirements. Key Responsibilities Salesforce Administration: Manage and configure Salesforce environments, including Sales Cloud, Service Cloud, and Experience Cloud. Oversee system health, user permissions, profiles, workflows, and security settings. Implement and maintain changes using declarative tools such as Process Builder, Flow, and Validation Rules. Apex Development: Write and maintain Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC). Collaborate with senior developers and architects to design scalable solutions. Troubleshoot, optimize, and debug Apex code to ensure performance and stability. Unit Testing: Develop and maintain unit tests for custom Apex code, ensuring test coverage aligns with Salesforce best practices. Conduct comprehensive testing of code changes and strive for zero defects while optimizing test performance. CPQ (Configure, Price, Quote): Configure and manage Salesforce CPQ features, including price books, quote templates, products, and pricing rules. Troubleshoot CPQ-related issues and provide support for streamlining the quoting process. Collaboration and Support: Work with business analysts and other team members to gather requirements and deliver solutions. Maintain comprehensive documentation for configurations, workflows, code, and other technical solutions. Release Management: Utilize Gearset for deployment and release management, ensuring smooth Salesforce code and configuration deployments across multiple environments. Plan, execute, and document deployment processes, ensuring error-free releases through automated validation and rollback strategies. Jira Integration and Task Management: Use Jira for task management, project tracking, and collaborating on development sprints. SOX Controls & Change Management: Adhere to SOX controls to ensure compliance with IT regulations and auditing standards. Follow change management policies and procedures for implementing configurations, scripts, and integrations, ensuring all changes are properly tested, documented, and approved. Skills and Qualifications Experience & Certifications 8+ years of hands-on experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and CPQ. Salesforce Certifications (ADM 201, ADM 211, Platform Developer I and II) are highly desirable. Strong experience with Salesforce integrations, APIs, and external systems. Experience using Jira for task and project management in an Agile environment. Hands-on experience with Gearset for deployment and release management in Salesforce. Technical Skills Expertise in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and SOSL. Strong knowledge of Salesforce CPQ features and pricing rule configuration. Ability to write efficient, scalable unit tests for custom Apex code. Familiarity with Git and version control practices. Soft Skills & Attributes Strong analytical and problem-solving skills. Excellent communication skills, with the ability to work remotely with a global team. Detail-oriented with the ability to manage multiple tasks concurrently. Preferred Qualifications Experience working with global teams, especially in an Agile framework. Knowledge of Salesforce integrations (e.g., REST, SOAP APIs) and third-party tool integrations. Experience with Salesforce Data Loader, Change Sets, and Salesforce DX. Security and Compliance At Rapid7, we prioritize security and privacy. All employees are expected to adhere to the highest standards of security, ensuring the protection of sensitive information and compliance with applicable regulations.

Team Lead Account Management Location: Pune Experience: 3+ years Employment Type: Full-Time About Amura Amura Marketing Technologies is a next-generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands across India. Guided by the philosophy of Marketing Engineered , we blend creativity, data, and technology to craft innovative marketing strategies that drive measurable results. Role Overview We are looking for a dynamic and experienced Team Lead Account Management to lead client strategy, execution, and servicing across multiple digital projects. This role involves managing a team of account managers, driving campaign performance, and ensuring seamless coordination between internal teams and clients. You'll be responsible for delivering marketing strategies that align with client goals and deliver measurable impact. Key Responsibilities 1. Marketing Strategy & Execution Develop and implement comprehensive, data-driven marketing strategies tailored to client objectives. Ensure strategies are aligned with industry best practices and designed to drive measurable engagement and conversions. Lead full-funnel strategy development across awareness, consideration, and conversion stages. 2. Team & Project Management Manage, mentor, and guide a team of junior account managers. Allocate tasks effectively to ensure timely, high-quality project delivery. Collaborate cross-functionally with creative, content, media, and tech teams to execute campaigns efficiently. 3. Client Engagement & Servicing Act as the primary point of contact for clients, ensuring proactive communication, updates, and relationship management. Understand client briefs in depth and translate them into actionable strategies. Maintain high client satisfaction through consistent service quality and strategic value. 4. Campaign Management Oversee the execution of campaigns across multiple digital platforms. Monitor performance, troubleshoot issues, and optimize in real-time to maximize ROI. Report campaign results with insights and next steps for growth. 5. Digital Platforms & Tools Proficient in platforms such as: Google Ads & Google Analytics Meta (Facebook) Business Manager Demand-Side Platforms (DSPs) and programmatic advertising tools Ability to leverage analytics tools to inform campaign performance and optimization. Must-Have Skills Strong command of full-funnel marketing strategies and their implementation. Proven expertise in performance marketing, including ROI optimization and attribution modeling. Ability to conceptualize and execute impactful marketing campaigns. Experience translating strategy into operational execution with a focus on timelines and outcomes. Strong communication and leadership skills with the ability to liaise between clients and cross-functional teams. Desired Qualifications & Experience Minimum 3 years of experience in digital marketing and account management, preferably in an agency setting. Prior experience in client strategy, servicing, and project management. Hands-on experience managing a team of 6 or more people. Ability to manage multiple projects simultaneously in a fast-paced environment. Strong analytical mindset with the ability to turn data insights into actionable strategies. Excellent interpersonal and decision-making skills with a high degree of ownership. Who You Are You thrive in a fast-paced, high-growth environment. You re a strategic thinker with attention to detail and a drive for results. You take ownership, stay proactive, and are relentless in project execution. You re a natural leader, a strong communicator, and a team player. You enjoy solving problems, learning new tools, and contributing to a dynamic work culture. Apply now and join Amura in shaping the future of marketing.

Motion Graphics Designer Experience: 1 2 Years Location: Pune Employment Type: Full-Time Shift: Candidate must be open to working in any shift About the Role We re looking for a creative and detail-oriented Motion Graphics Designer to bring our brand to life through dynamic visual content. If you have a passion for visual storytelling, an eye for design, and experience creating compelling video and motion graphics across digital platforms, we want to hear from you! Key Responsibilities Create engaging motion graphics and video content for digital platforms including social media, websites, ads, and campaigns Collaborate closely with product managers, developers, and other stakeholders to understand content objectives and design direction Develop storyboards and design concepts to visualize ideas effectively Edit and produce high-quality videos that align with the brand s goals and messaging Apply strong understanding of pacing, rhythm, and visual storytelling in all video outputs Integrate feedback efficiently, making revisions to ensure deliverables meet creative and technical expectations Maintain technical accuracy, ensuring all video outputs meet resolution, format, and platform-specific standards Communicate ideas and revisions clearly to stakeholders, fostering smooth collaboration Stay current with trends in motion design, video editing, and digital media Ensure all video assets are aligned with brand guidelines and enhance brand recognition Continuously explore and adopt new editing techniques, tools, and design trends Required Skills & Tools Strong attention to detail with a fact-based and analytical approach Proficiency in Movavi (required), and familiarity with tools like Adobe Premiere Pro, Final Cut Pro, or similar video editing software Experience with Adobe After Effects or motion graphics tools is preferred Excellent creative thinking and problem-solving abilities Strong communication skills both written and verbal Ability to work independently and manage time across multiple projects Familiarity with Salesforce and understanding of Salesforce Lightning Design System (SLDS) is an added advantage Willingness to learn and adapt to different technologies as needed by the project Qualifications Bachelor s degree in Motion Graphics, Animation, Visual Communication, or a related field Equivalent experience or certifications in video production or design will also be considered Opportunity to work on diverse and impactful projects across platforms A collaborative team environment that encourages innovation and creativity Hands-on experience with the latest design tools and video trends Room to grow and develop your creative and technical skillset If you re excited to create motion content that engages, informs, and inspires apply now and bring your creative vision to life with us! Qualification : Bachelors degree in Motion Graphics, Animation, Visual Communication, or a related field

Position Title: Director Customer Services Location: Pune Experience: 12+ years Education: Bachelor's Degree / MBA (Preferably in IT or Business Strategy) Company: Accops Systems Pvt. Ltd. Accops empowers organizations with secure and seamless remote access, workspace virtualization, and Zero Trust-based IT infrastructure solutions. Role Overview: Accops is looking for a dynamic and strategic Director Customer Services to lead enterprise customer success initiatives. This role is pivotal in driving customer satisfaction, retention, and long-term value realization by aligning Accops' solutions with strategic customer goals. The ideal candidate will have deep experience in customer success, IT infrastructure, cybersecurity, or virtualization technologies, with a proven ability to engage C-level stakeholders and deliver measurable business outcomes. Key Responsibilities: Act as a strategic advisor to enterprise customers, identifying and aligning business use cases with Accops solutions across verticals like BFSI, Government, Healthcare, Manufacturing, and more Drive post-sales value delivery by tracking business KPIs and proactively engaging with customers to ensure alignment with success metrics Lead and deliver data-driven QBRs (Quarterly Business Reviews) to highlight ROI, ensure solution adoption, and identify upsell/cross-sell opportunities Guide customers through technical enablement, architecture discussions, roadmap alignment, and value realization Collaborate cross-functionally with Product, Sales, Professional Services, and Engineering teams to ensure customer needs and feedback influence product direction Own strategic customer portfolios, acting as the single point of contact for senior stakeholders Develop and deliver business cases, solution roadmaps, and tailored customer success plans Champion customer advocacy by identifying opportunities for case studies, testimonials, and speaking engagements Maintain accurate records of customer interactions, engagement milestones, feedback, and business impact Technical Skills & Requirements: 12+ years of experience in Customer Success, Strategic Account Management, or Solution Consulting in the tech domain Demonstrated success in aligning complex IT solutions with tangible business outcomes Strong presence and credibility to engage and influence C-level executives Deep understanding of digital transformation trends, enterprise IT challenges, and industry-specific requirements Strong grasp of technologies in VDI, Cybersecurity, Zero Trust Security, or IT Infrastructure Analytical mindset with the ability to interpret usage data and transform insights into strategic actions Preferred Qualifications: Background in technologies such as Accops, Citrix, VMware, Omnissa, or other Secure Access/VDI solutions Experience managing large enterprise accounts or strategic portfolios as an individual contributor MBA or equivalent experience in business strategy or IT management is a plus Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Strong solution design and articulation abilities Proactive and self-driven with a customer-first approach Accountable, with a high level of ownership and responsibility Analytical and logically sound with strong problem-solving skills Flexible, multi-tasker, and quick learner in a dynamic environment Team player with collaborative leadership qualities Qualification : Bachelor's Degree / MBA (Preferably in IT or Business Strategy)

Associate Director, Client Solutions Location: Pune Experience: 12 20 years Education: BE / ME / M.Sc / MBA Job Type: Full-Time Role Overview We are seeking an experienced and strategic Associate Director of Client Solutions to lead solution development and client engagement. The ideal candidate will bring a deep understanding of client needs, be adept at driving value, and excel in designing and delivering customized solutions. This role requires direct interaction with senior stakeholders, development of tailored business solutions, and seamless execution to achieve business objectives. Experience in the BFSI domain is preferred. Key Responsibilities Client Engagement & Relationship Management: Serve as the primary point of contact for key clients, ensuring effective communication and alignment of solutions with client business goals. Develop and maintain long-term relationships, identifying opportunities to enhance value and expand engagement. Lead client meetings, presentations, and negotiations, showcasing a deep understanding of client needs and challenges. Solutioning & Strategy Development: Lead the design, development, and implementation of client-specific solutions, ensuring alignment with business goals, industry standards, and best practices. Collaborate with internal teams to assess client requirements, identify gaps, and propose innovative solutions. Ensure the seamless integration of solutions with the client's existing infrastructure and business processes. Cross-Functional Collaboration: Partner with sales, delivery, product, and technical teams to ensure that client solutions are delivered with the highest quality and efficiency. Act as a liaison between clients and internal teams to resolve issues and drive continuous improvements. Performance Monitoring & Reporting: Track and analyze solution performance, client satisfaction, and overall business impact. Provide regular updates and reports to senior management on key client engagements and business performance. Develop and implement strategies to improve client retention and satisfaction. Leadership & Team Development: Mentor and guide team members, fostering a culture of excellence and accountability. Encourage knowledge-sharing and best practices across the team. Build and maintain a high-performance culture focused on client success, innovation, and continuous improvement. Required Skills & Experience 12-20 years of experience in client solutions, solution architecture, or business consulting. Strong experience with CRM platforms (e.g., Salesforce, Dynamics, SugarCRM) preferred. Proven track record in engaging senior stakeholders and driving business outcomes. Strong strategic thinking, problem-solving, and business acumen. Exceptional communication and presentation skills. Strong leadership skills, with a focus on team development and performance. Experience in solution delivery within IT services, consulting, or technology sectors. PMP certification or equivalent project management certification is a plus. Key Attributes Client-focused, with strong strategic thinking and an ability to drive results. Ability to manage complex client engagements and deliver on business outcomes. Exceptional leadership and team-building skills. High level of accountability and ownership in achieving business objectives. Ability to thrive in a fast-paced, dynamic environment. Qualification : BE / ME / M.Sc / MBA

Job Title: Associate Renewal Sales Representative Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we do business. We re an award-winning, culturally diverse, and inclusive organization where innovation, community, and balance matter. Our teams celebrate each other s success and support one another every step of the way. We believe that empowered employees deliver empowered results and we never stop evolving. We help our customers become Autonomous Digital Enterprises by freeing up time, space, and resources to focus on what matters most. The Opportunity BMC is looking for a motivated Associate Renewal Sales Representative to join our high-performing Renewals team. In this role, you will play a key part in supporting renewal operations through quote preparation, contract analysis, and collaboration with cross-functional teams. It s a role built for someone with strong analytical and Excel skills who s eager to learn, grow, and eventually move into a full Renewal Sales position. If you're passionate about data, automation, and creating a seamless customer experience this is your launchpad. Key Responsibilities Prepare timely, accurate renewal quotes for customer contracts 90 120 days before expiration. Review contracts to validate pricing, ensure compliance with commercial/legal terms, and identify key renewal insights. Leverage Excel (pivot tables, formulas, Power Query) and data visualization to build dashboards and track trends. Use AI tools and automation platforms to streamline workflows and support SOP development. Collaborate internally on pricing, customer value messaging, and contract positioning strategies. Maintain Salesforce.com (SFDC) records to ensure pipeline accuracy and data hygiene. Conduct revenue analysis to validate billing, revenue recognition, and account alignment. Submit accurate order documentation for processing and invoicing. Build strong relationships with internal teams across Sales, Legal, Finance, Rev Rec, Order Services, and Customer Success. Track and analyze non-renewals, including reasons for churn and recovery opportunities. Contribute to bi-weekly forecast reporting and offer actionable, data-driven recommendations. Develop a solid understanding of BMC s product and service offerings to support renewal conversations. Proactively support strategic account planning by using insights to help drive customer retention. What You Bring 2+ years of experience in Sales, Renewals, Customer Success, or a similar role (preferably in SaaS/software). Advanced skills in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, formulas, charts, Power Query). Experience in data analytics, trend analysis, and building reports or dashboards. Familiarity with AI tools or automation platforms to improve efficiency. Strong knowledge of contract structures, pricing models, and renewal processes. Experience with Salesforce.com, Zuora, or similar CRM/quote-to-cash systems (a plus). Excellent attention to detail, organization, and multitasking abilities. Effective communication skills, both written and verbal. Ability to work independently and as part of a cross-functional, global team. Willingness to support global time zones (EMEA, APJ, NA) when needed. Growth Path This role offers a clear career path into a Renewal Sales Representative position. High performers will: Take ownership of renewal quotas and customer accounts Lead customer negotiations and value-based conversations Receive mentorship from senior sales leaders Participate in enablement programs focused on strategic selling and commercial acumen A global team of 6,000+ talented professionals A culture that supports individuality, inclusion, and growth Opportunities to work with cutting-edge tools and enterprise customers A strong focus on career development and internal mobility That s okay at BMC, we value curiosity, growth, and diversity. If you re excited about this opportunity, we encourage you to apply. BMC is proud to be an equal opportunity employer.

Job Title: Advisor Demand Generation Location: Pune (Work From Office) Employment Type: Full-Time Experience: 2 to 3 years About the Role: UnboundB2B is seeking a motivated Advisor for its Appointment Setting and Demand Generation operations. The ideal candidate will have 1-2 years of experience in B2B sales, appointment setting, and lead generation. This role focuses on setting qualified appointments, collaborating closely with the Campaign Manager, and contributing to customer satisfaction (C-SAT) goals. Roles and Responsibilities: Conduct sales pitch calls to prospective customers aimed at appointment setting and generating new business opportunities. Connect and engage with prospects on LinkedIn as part of the lead generation process. Identify, qualify, and generate leads within the defined international market territory. Create and maintain a comprehensive database of prospective clients. Collaborate effectively with internal teams and client-facing teams to align strategies. Manage phone and email interactions with customers to build strong relationships, provide excellent customer service, and develop sales opportunities. Work in coordination with sales and support teams to achieve customer satisfaction, revenue goals, and long-term account growth in line with company strategy. Qualifications & Education: Minimum 1-2 years of experience as a Business Development Executive or in a similar sales role within B2B, Lead Generation, or IT Sales industry. Graduation is mandatory; Post-Graduate/MBA or Diploma/Degree in Sales & Marketing is preferred. Preferred Skills: Excellent verbal and written communication skills in English. Updated with the latest technologies and IT industry trends. Willingness to work night shifts as per business requirements. Graduate preferably in Engineering, Computer Applications, Business Administration, or Marketing. Enthusiastic about growing within the IT sales domain. Experience handling accounts in the B2B international market is highly desirable. Qualification : Graduation is mandatory; Post-Graduate/MBA or Diploma/Degree in Sales & Marketing is preferred

Job Title: Staff Data / Machine Learning Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva, the autonomous data security company, delivers data protection on autopilot through a 100% SaaS, fully managed platform that secures and recovers data from all threats. The Druva Data Security Cloud guarantees data availability, confidentiality, and integrity providing customers with autonomous protection, rapid incident response, and guaranteed data recovery. Trusted by over 6,000 customers worldwide including 65 of the Fortune 500 Druva safeguards business-critical data in today s connected world. Backed by over $350M in venture capital, Druva protects more than 200 PB of data globally and offers a $10 million Data Resiliency Guarantee against cyber threats. The Role & Team: Join Druva s Business Intelligence team, where data drives key insights and fuels operational and strategic decisions. As a Staff Data/Analytics/ML Engineer, you will lead the development of data-to-insights recommendation engines and drive collaboration across teams to deliver impactful, data-driven solutions. This is a high-impact role working alongside expert engineers and product leaders, leveraging industry-leading data platforms and tools. What You ll Do: Bridge the gap between data engineering, analytics, and machine learning to unlock actionable business insights. Collaborate cross-functionally with Product, Engineering, GTM, and Customer Success teams to build data-driven solutions that enhance decision-making and business outcomes. Design, build, and maintain scalable data pipelines and infrastructure supporting analytics, machine learning, and operational workflows. Develop and optimize data models for efficient analytics and reporting across large datasets. Lead feature engineering, model training, and deployment pipelines for real-time and batch ML/AI applications. Drive architectural improvements in data governance, observability, and platform scalability. Evaluate and implement cutting-edge data tools and platforms including Reverse ETL, MLOps, and DataOps frameworks. Mentor and guide data engineers, analysts, and ML practitioners, fostering technical excellence and collaboration. Translate complex business requirements into technical deliverables, prioritizing initiatives that maximize impact. What We Are Looking For: Bachelor s or Master s degree in Computer Science, Data Science, Engineering, Statistics, or a related field. 7+ years experience spanning data engineering, analytics engineering, and machine learning with a strong technical foundation in all three areas. Expertise in modern data stacks: Snowflake, dbt, Airflow, Spark, and cloud platforms (AWS, GCP, Azure). Proficiency with BI and analytics tools such as Looker, Sigma, Tableau, Power BI, or equivalents. Strong skills in SQL, Python, and distributed data processing frameworks (Spark, Dask, etc.). Experience designing and maintaining data pipelines, ETL/ELT workflows, and data transformations for analytics and ML use cases. Familiarity with ML frameworks like TensorFlow, PyTorch, Scikit-learn, and MLOps lifecycle management. Deep knowledge of data modeling, architecture, and governance best practices. Proven problem-solver who thrives in ambiguity and designs robust data solutions. Experience working in Agile environments with strong prioritization and collaboration skills. Excellent communication skills, capable of simplifying complex technical topics for non-technical stakeholders. Bonus Points For: Experience with Generative AI, LLMs, and integrating AI into business workflows. Knowledge of streaming architectures (Kafka, Kinesis, Pub/Sub) and real-time analytics. Familiarity with Data Contracts, Data Quality frameworks, or Data Mesh architectures. Experience with Reverse ETL tools such as Salesforce, Census, Hightouch, or Segment for operational analytics. If you re passionate about driving data innovation at scale and want to work in a dynamic environment protecting the world s critical data, Druva invites you to join our team! Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, Statistics, or a related field.

Job Title: Senior Partner Marketing Manager Company: Druva Location: Pune, Maharashtra, India About Druva: Druva is the autonomous data security company that puts data protection on autopilot with a 100% SaaS, fully managed platform designed to secure and recover data from all threats. The Druva Data Security Cloud guarantees data availability, confidentiality, and fidelity, delivering autonomous protection, rapid incident response, and assured data recovery. Trusted by over 6,000 customers including 65 of the Fortune 500 Druva leads in defending business data in today s connected world. With a $10 million Data Resiliency Guarantee, Druva ensures customer data is protected against every cyber threat. Role Overview: We are looking for a Senior Partner Marketing Manager to lead and energize participation in Druva s global Partner+ program. This role focuses on partner activation, engagement, and enablement to maximize channel sales revenue worldwide. You will collaborate with internal teams and external partners to strengthen Druva s channel ecosystem. Reporting to the Director of Partner Marketing, you will be a vital member of the Global Partner and Field Marketing team. Key Responsibilities: Partner Program Strategy & Management: Develop and drive clear communications to align partners with Druva s business goals and define clear success paths. Manage the Partner+ program structure, including partnership tiers, benefits, incentives, and rewards. Monitor partner compliance, track performance metrics, and oversee certification completions and other program requirements. Maintain strong two-way communications with Druva s global channel leadership. Design and deliver partner enablement programs that boost activation, deal closures, engagement, knowledge, and sales effectiveness. Oversee external engagement platforms such as PRM, LMS, ON24, gifting/loyalty, and data analytics tools. Collaborate with internal teams to optimize partner program effectiveness and platform utilization. Partner Portal Management: Own the end-to-end management and continuous enhancement of the Partner Portal. Work closely with internal stakeholders to create, update, and distribute relevant content including enablement tools, playbooks, integrations, and sales resources. Analyze portal analytics and partner engagement metrics to identify opportunities for improvement. Coordinate with IT, operations, and third-party vendors to enhance portal functionality and user experience. Required Qualifications & Experience: 5+ years of experience in channel enablement, partner management, or related fields. Proven experience managing partner portals and enablement technologies. Strong knowledge of channel sales models, partner ecosystems, and B2B sales cycles. Excellent project management and communication skills. Ability to analyze data and translate insights into actionable partner program improvements. Proficiency with CRM, PRM, and LMS platforms (e.g., Salesforce, Impartner, Seismic). Demonstrated success collaborating cross-functionally with sales, marketing, product, and IT teams. Preferred Skills: Experience in SaaS, technology, or IT-related industries. Familiarity with partner incentive models, including rebates, deal registration, and MDF programs. Expertise in partner community building and engagement strategies. If you thrive in a dynamic environment and enjoy driving partner success through strategic marketing and enablement, this role offers a unique opportunity to make a global impact at Druva.

Job Title: Salesforce Developer Experience: 2 - 5 years Location: Kharadi, Pune Role & Responsibilities Design, develop, test, and deploy customized Salesforce solutions to address business requirements. Develop and maintain Salesforce applications using Apex, Visualforce, Lightning Components (Aura & Lightning Web Components - LWC), and Salesforce APIs. Customize and configure Salesforce objects, fields, workflows, process builder, validation rules, and automation processes. Integrate Salesforce with third-party applications and services via REST and SOAP APIs. Implement automation solutions leveraging Salesforce Flows, Triggers, and other declarative tools. Optimize existing Salesforce applications for improved performance, scalability, and user experience. Collaborate with business analysts, stakeholders, and cross-functional teams to gather and translate business needs into technical solutions. Ensure platform security, compliance, and adherence to Salesforce best practices. Troubleshoot and resolve technical issues within Salesforce environments promptly. Stay current with Salesforce platform updates, new features, and industry best practices. Required Skills & Qualifications 2 to 5 years of hands-on Salesforce development experience. Proficient in Apex, Visualforce, Lightning Web Components (LWC), and Aura Components. Strong understanding of Salesforce Object Model, SOQL, SOSL, and Governor Limits. Experience with Salesforce automation tools including Workflows, Process Builder, Flow, and Approval Processes. Hands-on experience with Salesforce integrations using REST/SOAP APIs, Web Services, and middleware like MuleSoft is a plus. Familiarity with Salesforce security models, including Profiles, Permission Sets, and Sharing Rules. Experience with CI/CD pipelines and version control tools such as Git, Bitbucket, Jenkins for Salesforce development. Knowledge of Agile methodologies and tools like Jira or Trello. Salesforce Developer certifications (PD1, PD2) are advantageous. Strong analytical, problem-solving, and communication skills.

Salesforce Developer Pune (Kalyani Nagar) Location: Pune Kalyani Nagar (Hybrid: 4 Days/Week) Experience: 4+ Years Start Date: Immediate Salary: Best in Industry Employment Type: Full-Time Education: Bachelor s Degree (Preferred in Computer Science or IT) About the Role: We are looking for an experienced and passionate Salesforce Developer to join our growing team in Pune. This role involves working on Salesforce Sales Cloud, Lightning Web Components (LWC), Apex, and a wide range of Salesforce CRM customization and integration projects. You will be responsible for delivering high-quality, scalable Salesforce solutions that meet business objectives. Key Responsibilities: Design, develop, and deploy custom Salesforce solutions using Apex, Visualforce, Lightning Web Components, and Salesforce APIs. Create and maintain technical design documents based on business requirements. Collaborate with cross-functional teams including architecture, platform engineering, implementation partners, and third-party vendors. Follow Salesforce development best practices for integration, code quality, and scalability. Ensure on-time delivery of tasks with high quality and adherence to coding standards. Develop and manage custom applications, workflows, triggers, flows, and process builders within Salesforce. Identify and recommend solutions to enhance business processes using Salesforce tools. Lead and support release management processes, including change management and code deployment. Continuously research new Salesforce features and capabilities to improve productivity. Required Skills & Qualifications: Minimum 4 years of hands-on experience as a Salesforce Developer. Strong knowledge of Salesforce architecture, APIs, and data models. Expertise in Apex classes, triggers, batch jobs, queueable Apex, and asynchronous processes. Proficiency in Visualforce, Lightning Components, and Lightning Web Components (LWC). Experience with Sales Cloud, Service Cloud, and Community Cloud. Familiarity with Salesforce data tools like Apex Data Loader and third-party integrations. Demonstrated experience in integrating Salesforce with external systems (real-time, batch, sync/async). Solid understanding of relational databases and enterprise integration patterns. Excellent communication skills and ability to interact effectively with both business users and technical teams. Strong analytical and problem-solving skills with keen attention to detail. Preferred Certifications: Salesforce Platform Developer I (PD1) Salesforce Platform Developer II (PD2) Salesforce Sales Cloud Consultant Join a fast-growing tech company with exciting Salesforce projects. Hybrid work environment in Pune (Kalyani Nagar). Work on cutting-edge Salesforce technologies and enterprise-level integrations. Opportunity to grow professionally in a collaborative and supportive environment. Apply Now to take your Salesforce career to the next level with us. Qualification : Bachelors Degree

Salesforce Commerce Cloud Developer Pune Location: Pune Experience: 4+ Years Start Date: Immediate Salary: Best in Industry Qualification: Bachelor s Degree in Computer Science, IT, or related field Job Summary: We are seeking an experienced Salesforce Commerce Cloud Developer specializing in Salesforce B2B Commerce Cloud to join our Pune team. The ideal candidate will lead end-to-end implementation, customization, and integration of Salesforce B2B Commerce solutions, driving business growth and enhancing user experience. Key Roles & Responsibilities: 1. Salesforce B2B Commerce Implementation: Lead the design, configuration, and deployment of scalable Salesforce B2B Commerce Cloud solutions. Collaborate with business stakeholders and technical teams to gather and refine requirements. Customize B2B Commerce features, including pricing, product catalogs, and promotions. 2. Integration & Data Management: Integrate Salesforce B2B Commerce with ERP, CRM, and other enterprise systems. Ensure data accuracy with cleansing, maintenance, and synchronization processes. Monitor, troubleshoot, and resolve integration and data issues efficiently. 3. User Training & Support: Provide comprehensive training and ongoing support to end-users for optimal platform utilization. 4. Analytics & Reporting: Develop and maintain reports and dashboards to monitor key performance indicators (KPIs). Analyze commerce data trends and offer actionable insights for continuous improvement. 5. Continuous Improvement: Stay current with Salesforce B2B Commerce Cloud updates, features, and best practices. Propose and implement enhancements to improve platform performance and user experience. Required Skills & Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related discipline. Salesforce Certified B2B Commerce Developer certification (or equivalent) highly preferred. Proven experience in Salesforce B2B Commerce Cloud implementation and management. Strong proficiency with Salesforce CRM and related Salesforce technologies. Hands-on skills in HTML, CSS, JavaScript, and Apex programming. Experience with agile software development methodologies is a plus. Non-Technical Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. High attention to detail and quality. Ability to work independently and collaboratively in a team environment. Work with cutting-edge Salesforce B2B Commerce Cloud technologies. Be part of a dynamic and supportive team driving digital transformation. Competitive salary with growth and learning opportunities. Flexible and collaborative work environment in Pune. Apply today to advance your career as a Salesforce Commerce Cloud Developer and help businesses scale with innovative Salesforce B2B Commerce solutions! Qualification : Bachelors degree in Computer Science, Information Technology, or a related discipline.

Job Title: Senior Director of Sales (Western Region) Location: Pune, India Overview: Join us at Addverb and take the lead in transforming the future of warehouse automation. As a Senior Director of Sales, you will oversee sales and business development activities for the Western Region, driving growth in our material handling systems. Become a part of India's largest robotics company and collaborate with intellectual minds in a dynamic, multidisciplinary culture. Addverb offers you a flexible work environment that values freedom with responsibility, international exposure, and boundless opportunities for growth and learning. Role Overview: Based in Pune, the Senior Director of Sales will spearhead all sales and business development initiatives for the Western Region. You will be responsible for researching market opportunities, developing strategies, generating leads, and executing sales plans. Your leadership will guide the Sales Team, ensuring the identification and successful implementation of new business opportunities and sales models to expand the business. Key Responsibilities: Lead Business Development in Western India: Build and manage a strong sales pipeline, targeting new and existing opportunities within the region. Team Leadership: Oversee and guide the regional sales team to drive performance and meet key targets. Achieve Sales Targets: Take responsibility for meeting the annual sales goals for both the Western Region and across India. Strategy Development: Develop and implement sales strategies to foster growth and expand the company s market presence in the region. Customer Negotiations & Techno-Commercial Proposals: Engage in customer negotiations, and prepare and present techno-commercial offers that align with client needs. Collaboration with Solution Teams: Work closely with the Solution Team to generate inquiries, address customer requirements, and provide tailored solutions. Training and Team Development: Lead initiatives for training and developing the sales team to enhance skills and performance. Key Skills, Qualifications, and Experience: Education: Minimum qualification of a B.Tech degree, along with a Business Management degree. Experience: 15-20 years of experience, ideally in material handling, warehouse robotics, or related industries. Sales Leadership: Proven track record in sales management and business development, with experience in leading and motivating teams. CRM Experience: Strong understanding of CRM processes and how to leverage them for business growth. Industry Knowledge: Experience or knowledge of relevant technologies in robotics or warehouse automation is highly advantageous. Innovative Environment: Be at the forefront of revolutionizing warehouse operations through cutting-edge automation solutions. Collaborative Culture: Work alongside passionate and skilled professionals in a multidisciplinary, inclusive work environment. Global Exposure: Gain international experience and exposure to a broad market. Growth Opportunities: Thrive in a culture that values personal and professional development, offering endless opportunities to grow and learn. If you re an accomplished sales leader with a passion for robotics and warehouse automation, we invite you to apply and take the next step in your career with Addverb. Qualification : Minimum Qualification of B . Tech and Business Management Degree

Digital Marketing Specialist Location: Pune Experience: 4+ Years Education: Bachelor s degree in Marketing, Communications, or a related field About the Role We are looking for an experienced and results-driven Digital Marketing Specialist to join our team. In this role, you will be responsible for developing and executing digital marketing strategies, managing client relationships, and overseeing social media platforms to drive brand awareness, engagement, and lead generation. If you are passionate about digital marketing, analytics, and client management, this is a fantastic opportunity to make an impact and grow in a dynamic, fast-paced environment. Key Responsibilities Strategic Marketing & Campaign Management Develop and execute digital marketing strategies and campaigns to achieve business goals. Analyze market trends, customer behavior, and competitor activities to optimize marketing efforts. Manage and optimize paid advertising campaigns (Google Ads, Facebook Ads, LinkedIn Ads, etc.) to maximize ROI. Client & Stakeholder Management Build and maintain strong client relationships, ensuring timely communication and satisfaction. Provide regular performance reports, insights, and recommendations to clients. Address client inquiries and resolve issues promptly and professionally. Social Media & Content Management Create, manage, and optimize social media accounts (Facebook, Instagram, Twitter, LinkedIn, YouTube). Develop engaging content calendars, schedule posts, and monitor engagement. Track social media metrics and adjust strategies for better performance. SEO, SEM & Website Optimization Monitor and improve website traffic and performance through SEO, SEM, and UX enhancements. Conduct keyword research and implement on-page and off-page SEO strategies. Utilize analytics tools (Google Analytics, Search Console) to track and improve website conversions. Data Analysis & Reporting Analyze campaign performance metrics and create insightful reports. Use data to optimize marketing strategies and enhance campaign performance. Stay up-to-date with industry trends and emerging digital marketing technologies. 4+ years of experience in digital marketing, including client management and social media. Strong understanding of SEO, SEM, PPC, social media, email marketing, content marketing, and analytics. Hands-on experience with Google Ads, Facebook Ads, and other digital ad platforms. Proficiency in social media management tools (Hootsuite, Buffer, Sprout Social, etc.). Excellent communication and relationship-building skills. Analytical mindset with the ability to interpret data-driven insights. Strong organizational and multitasking skills with attention to detail. Ability to work both independently and collaboratively in a team environment. Bonus Points If You: Have experience with marketing automation tools, CRM platforms, and web analytics tools. Have worked on lead generation campaigns and conversion rate optimization. Have a creative eye for branding, content, and social media visuals. Exciting Growth Opportunities Work on impactful digital marketing campaigns and grow with the company. Data-Driven Culture Use cutting-edge tools and strategies to achieve results. Collaborative Work Environment Work with a team that values innovation and creativity. Exposure to Multiple Industries Get hands-on experience across diverse sectors and clients. Qualification : Bachelors degree in Marketing, Communications, or a related field

Summary / Role Purpose As a Data Operations Analyst within the GTM Transformation & Strategy organization, you will partner with the Business Process Architect and Business Process Analyst to guide our stakeholders through the data quality-requirements definition and grooming of critical initiatives throughout our implementation portfolio. Experienced in engaging with cross-functional business stakeholders, you understand how to identify the data-related requirements necessary to achieve a business stakeholders goal and identify opportunities for data quality improvement. Key Duties and Responsibilities Collaborate with business stakeholders and lead discovery sessions to understand data requirements for activities including but not limited to: data mapping/transformation and data migration between systems, data loads and data quality; make recommendations to solve business problems. Critically evaluates information gathered from multiple sources, reconciles inconsistency, and breaks down high-level information into details. Works within agile SAFe operating model; ensures data-related activities are completed prior to release including but not limited to: data dictionary updates, business glossary updates, profile/permission master updates. Manages and monitors data quality dashboards; communicates key findings to business stakeholders. Perform Data Migration/Validation testing efforts; lead data-related UAT preparation activities and guide business users through data validation testing. Minimum Education/Certification Requirements and Experience Bachelor s Degree or equivalent work experience. 3+ years of data analyst experience focused on data mapping/STTM, data migration, data uploads. 2+ years of business systems administration related to customer data management. Prior experience with Salesforce security model, record management and data quality tools (i.e. data loader, deduplication, enrichment, standardization and archival capabilities). Prior experience maintaining data dictionary, data catalog and business glossary. Strong analytical skills with the ability to work through processes, identify and implement data quality improvements and resolve complex matters. Strong time management, attention to detail, and ability to multi-task across concurrent projects. Self-starter mentality and ability to operate within a fast-paced and ambiguous environment. Preferred Qualifications and Skills Salesforce Administrator (201) certification. Experience working in an Agile/SAFe environment. Experience with application lifecycle management tools (ADO, Jira, etc.). Ability to take on various roles including Business Process Analyst as needed, capturing and defining both business process and data-related requirements and translating into Agile Features with Acceptance Criteria. Comfortable working with unstructured or poorly defined data sets. Strong communication and writing skills with the ability to create business deliverables -- including features, user stories and acceptance criteria, with minimal direction and support from a team lead or project manager. Proficiency with MS Office suite of products, including Outlook, Word, Excel and PowerPoint. Our Commitments Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. Inclusion is at Our Core We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.

Summary / Role Purpose The Business Operations Supervisor works with the Sales, Sales Operations, Legal, Export Compliance, Accounting, and other departments to process customer quotes and orders and create software license entitlement information. This role is responsible for supervising and leading a team of Business Operations Specialists and for verifying and reviewing the accuracy of orders, also completing and maintaining associated records and preparing related reports. Little direction required; the Business Operations Supervisor can handle complex tasks and orders and accomplish straightforward work without assistance. This role is expected to consistently take the initiative to assist others and further the objectives of the Business Operations Department. Key Duties and Responsibilities Processes software license orders and stock orders via multiple CRM systems and verifies license agreements in accordance with ANSYS, Inc. policies and procedures. Generates timely, accurate license keys and entitlements, and delivers them to sales channels and customers. Assists customers attempting to enroll for ANSYS, Inc. Customer Portal access. Utilizes CRM checks to strive for succinct data integrity. Acts as liaison to ANSYS, Inc. sales channel by providing quality customer service and support and resolving customer issues. Provides assistance to sales personnel for proper order submission and documentation. Proactively interfaces with Legal, Accounting, Sales, and other departments to drive procedural and policy adherence. Proactively seeks ways to improve workflow, including identification of better ways to provide value-added customer service. Consistently coaches and mentors other team members including training responsibilities. Leads group discussions and department projects such as developing rollout plans for product delivery. Approves complex orders/tasks as assigned. Ability to work different time zones (Japan, Europe, and the US) during predefined periods within a quarter as needed. Directly supervises and manages assigned Business Operations staff members. Establish and maintain effective working relationships with direct reports. Coach, evaluate and mentor staff. Assign tasks, ensures the quality of work, balances workloads. Identifies and addresses performance issues. Conduct and deliver mid-year and annual performance reviews. Assist with hiring activities; conducts interviews, hires and orients new employees. Minimum Education/Certification Requirements and Experience Education: Bachelor s Degree in Business plus a minimum of 5 years of experience in a billing, order processing, or customer service environment OR an AA degree, plus a minimum of 7 years of experience in a billing, order processing, or customer service environment. Excellent customer service skills and orientation. Strong interpersonal and communication skills, with the ability to facilitate training and presentations to internal and external customers. Ability to interact effectively with senior business managers. Possess a sense of urgency, strong organizational and analytical skills. Lead inter-department communication efforts on policy updates. Experience working in a database environment including report generation responsibilities. Demonstrated ability and experience in a detail-oriented position. Ability and willingness to perform in a fast-paced, rapidly changing environment. Demonstrated ability to multi-task in a deadline-driven environment. Ability to handle sensitive, complex, and confidential information. Previous experience with servicing global customers and prior CRM experience. Microsoft Office experience required. Preferred Qualifications and Skills A minimum of 8 years of experience in a billing, order processing, or customer service environment. Bachelor s Degree in Accounting or Business is preferred. Previous coaching and/or mentoring experience preferred. Experience with Salesforce CRM, Snowflake, and PowerBI. Process improvement experience. At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high met by those willing to rise to the occasion and meet those challenges head-on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.

Join AFour Technologies (An ACL Digital Company) Elevate Your Career in Performance Testing! Location: Pune Employment Type: Full-time (FTE) Work Mode: Work from Office (WFO) / Hybrid AFour Technologies, a proud part of ACL Digital (an ALTEN Group company), is a powerhouse in digital product innovation and engineering. We craft next-gen solutions in AI, Cloud, Mobile-ready applications, and enterprise modernization for top-tier software product companies. With a presence across India (Bangalore, Chennai, Pune, Panjim, Hyderabad, Noida, Ahmedabad) and the USA (California, Atlanta, Philadelphia, Washington), we offer a collaborative, diverse, and growth-driven environment. At AFour Technologies, you ll work on cutting-edge projects leveraging CI/CD, Kubernetes, AWS/Azure/GCP, AI/ML, and SecOps. If you thrive on innovation and high-impact work, this is the place for you! Must-Have Skills: Solid understanding of performance testing fundamentals & lifecycle Hands-on experience with Neoload for performance testing Expertise in performance tuning and troubleshooting Ability to simulate network conditions using Neoload Strong analytical skills to monitor test execution, analyze results & optimize performance Experience with workload modeling and APM tools Good to Have: Proficiency in any programming language Familiarity with Salesforce Your Role & Responsibilities Design, develop, and execute high-impact performance testing scripts Run performance tests across multiple environments and generate insightful reports Analyze test results to provide actionable performance optimization strategies Collaborate with project and infrastructure teams for seamless execution Stay ahead with emerging performance testing techniques Take ownership of performance testing implementations Communicate effectively with internal & external stakeholders Provide timely updates and escalate issues when necessary Experience & Career Growth Experience Required: 4-7 years in performance testing Career Progression Path: Senior SDET Lead SDET Principal SDET If you're a passionate performance testing expert looking for a challenging yet rewarding role, we'd love to hear from you! Apply today and accelerate your career with AFour Technologies!

Job Overview: We are looking for a Customer Success Specialist (CSS) to join our team. In this role, you will be responsible for ensuring customer satisfaction throughout the post-sales lifecycle, focusing on customer adoption, support, program optimization, and expansion. The CSS will closely align with customers business objectives, ensuring that our solutions help them achieve their strategic goals. This role requires strong relationship-building skills, an analytical mindset, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Onboarding Support: Collaborate with the Sales Team to ensure smooth onboarding for customers, facilitating a seamless go-live process and introducing them to the product. Ensure that customers understand the value and functionality of the solution from the start. Customer Experience Design: Work with customers to design tailored Customer Experience programs that align with the product capabilities and their strategic business goals. This ensures ongoing value and fosters long-term customer satisfaction and growth. Account Escalations & Support: Address customer issues promptly, whether they arise from alerts, red flags, or direct customer inquiries. Ensure timely resolution of critical issues or overdue support tickets to maintain customer satisfaction. Customer Renewals & Growth: Proactively identify and prioritize resources based on perceived risk, growth potential, strategic value, and the renewal timeline. Support customers to ensure their continued use of our solutions and increase renewal rates. Customer Adoption Monitoring: Monitor adoption rates for assigned accounts, providing insights to customers about their usage patterns. Share valuable feedback with the Sales and Marketing teams to inform customer success strategies. Collaboration with Marketing Team: Work closely with the Marketing team to build customer testimonials, case studies, and referrals, showcasing the value of our solutions and expanding our customer base. Periodic Health Checks: Conduct regular health checks for key accounts to monitor progress and resolve potential issues early. Ensure no last-minute surprises and that customers are consistently satisfied with the product. Contribute to Company Growth: Actively contribute to company goals, growth, and profitability by providing insights into customer success metrics and playing a key role in strategic decision-making. Key Requirements: Customer Understanding: Strong ability to understand customer requirements and guide them towards identifying financial success metrics and KPIs for their business. Data-Driven: Comfortable working with data and committed to driving a consistent engagement process that is measurable and repeatable. Fast-Paced Culture: Ability to thrive in an entrepreneurial, results-driven environment, handling multiple accounts and tasks efficiently. Interpersonal Skills: Excellent interpersonal skills to build and maintain strong customer relationships and communicate effectively with various stakeholders. Creative Problem-Solving: A creative thinker who can troubleshoot and resolve customer issues swiftly and effectively. Communication Skills: Strong verbal and written communication skills, with the ability to present ideas and solutions clearly. Organizational Skills: Extremely well-organized and analytical, capable of managing multiple projects while working under pressure. Teamwork & Independence: A proactive individual contributor who is also a strong team player, collaborating effectively with other departments and teams. Basic Technical Understanding: Ability to grasp and communicate basic technical concepts to customers, enabling them to make informed decisions. Shift Flexibility: Willingness to work in US/UK shifts as required by the business, to ensure customer needs are met across time zones. Preferred Skills: Experience with Customer Success Tools: Familiarity with customer success platforms like Salesforce, Zendesk, or similar tools is a plus. CRM Knowledge: Experience managing customer relationships and tracking customer satisfaction metrics using CRM tools. Impactful Work: Play a key role in customer satisfaction and retention while helping customers derive maximum value from our products. Collaborative Environment: Work with a dynamic and passionate team focused on delivering top-notch customer service. Growth Opportunities: Be part of a fast-growing company, where there are plenty of opportunities to learn and grow your career in customer success. If you're passionate about ensuring customers succeed, love problem-solving, and are eager to work with a diverse team, we want to hear from you! Apply now to join our team as a Customer Success Specialist and help us drive customer satisfaction and success.