Salesforce Integration Analyst Jobs in Hyderabad

Position Title: Research Analyst Inside Sales Location: Hyderabad (On-site) Department: Inside Sales Experience Required: 1 3 Years Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is hiring a Research Analyst to support our Inside Sales team with high-impact lead research and data analysis. This role is ideal for analytical professionals who enjoy identifying market trends, building quality prospect lists, and enabling data-driven sales decisions using modern research tools and CRM systems. Roles and Responsibilities: Design and execute research methodologies to support sales prospecting and lead generation strategies. Conduct company and contact research using platforms like LinkedIn Sales Navigator and ZoomInfo. Use CRM tools (such as HubSpot or Salesforce) to manage and track leads, campaigns, and pipeline data. Analyze large datasets in Microsoft Excel, using VLOOKUP, pivot tables, and filters to extract actionable insights. Prepare and deliver clear and engaging research reports and dashboards for internal stakeholders. Collaborate with inside sales, marketing, and business development teams to support outreach and campaign planning. Monitor industry trends, key business signals, and decision-makers across target accounts. Ensure adherence to data privacy regulations (e.g., GDPR) and maintain high standards of confidentiality. Skills and Experience: 1 3 years of experience in a research, sales support, or data analysis role, preferably in a B2B or IT services environment. Hands-on experience with LinkedIn Sales Navigator and ZoomInfo for lead generation. Working knowledge of CRM systems such as HubSpot, Salesforce, or similar platforms. Strong Excel skills must be comfortable with pivot tables, VLOOKUP, conditional formatting, and large dataset handling. Excellent written and verbal communication skills, with the ability to convey analytical findings clearly. A curious mindset with strong attention to detail and a commitment to data accuracy. Ability to work independently and as part of a cross-functional team. Preferred Qualifications: Bachelor s degree in Business, Marketing, Data Science, or a related field. Familiarity with sales performance metrics and lead scoring techniques. Basic understanding of email marketing or sales outreach automation tools is a plus. Be part of a fast-growing organization at the intersection of data, technology, and strategy. Learn from and collaborate with seasoned sales, marketing, and analytics professionals. Work in a culture that values curiosity, ownership, and continuous learning. Gain exposure to the latest tools and techniques in sales enablement and data-driven decision-making.

Senior Software Development Engineer in Test (SDET) QA Location: Hyderabad, IN Employment Type: Full-Time Department: Engineering Role Overview We are seeking an experienced and pragmatic Senior SDET to elevate our testing practices and ensure the reliability and efficiency of our cutting-edge data management, governance, and analytics software at Internet scale. Your work will directly empower decision-makers to leverage data for impactful community improvements. This role requires a hands-on tester with a strategic mindset, able to balance manual exploratory testing with automation and continuous process improvements. You will work closely with product owners, developers, QA teams, and release managers to champion quality throughout the software lifecycle. Key Responsibilities Review and enhance test strategies, plans, and coverage to identify and mitigate risks based on product requirements. Develop and maintain automated test suites, harnesses, and test applications. Collaborate with QA teams and partners to understand system specifications and recommend testability improvements. Enhance CI/CD pipelines with automated testing and scripting to ensure seamless continuous delivery. Partner with developers, product managers, and analysts to ensure testable requirements and robust quality. Drive testability and diagnostics integration into products for faster troubleshooting. Share automation testing best practices and tools across teams. Participate in peer design/code reviews and Agile scrum ceremonies. Perform exploratory/manual testing as needed to support releases. Adhere to coding standards and software development lifecycle processes. Required Qualifications Master s degree in Engineering or a Bachelor s degree with 4+ years of professional software engineering/testing experience. Proficiency in at least one programming language: .NET, Python, or Java. Experience testing enterprise-level applications and systems. Strong background in API testing and automation frameworks/tools. Experience with Jenkins and building/maintaining CI/CD pipelines. Proven expertise in QA processes including test planning, execution, defect tracking, and release management. Hands-on experience with Agile methodologies and sprint ceremonies. Skilled in developing high-quality test automation frameworks. Familiarity with tools like Mocha, Jasmine, JIRA, GitHub, and GitLab. Experience testing cloud applications on Azure, AWS, and on-prem environments. Knowledge of security testing and static code analysis tools. Proficient in querying relational databases and working with complex schemas. Deep understanding of software quality assurance methodologies integrated with SDLC. Work on innovative, impactful data software at Internet scale. Collaborate with a talented global engineering team. Opportunity to influence testing strategies and automation best practices. Dynamic, growth-oriented environment fostering continuous learning. Qualification : Masters degree in Engineering or a Bachelors degree with 4+ years of professional software engineering/testing experience.

Position: Technical Consultant Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by uniting front-line workers, back-office teams, and assets on a patented, Code-Free connected worker platform integrated with SAP and IBM Maximo. Our mobile-first SaaS solutions digitize and automate traditionally paper-based maintenance, operations, and supply chain processes for some of the world s largest brands like Shell, UNICEF, and Reckitt Benckiser. Backed by Tiger Global Management and Vista Equity Partners, we re on a mission to empower 350 million industrial workers globally by improving productivity, safety, and operational excellence. Role Overview: We are seeking a Technical Consultant to collaborate closely with customers, product managers, and professional services teams. You will define integration architectures, guide SaaS adoption, and lead the design and implementation of scalable cloud and middleware solutions aligned with customer IT strategies. This role blends architecture, hands-on implementation, and cross-functional collaboration to deliver innovative industrial SaaS integrations. Key Responsibilities: Cloud Architecture & Solution Advisory Engage with customer architects/SMEs to design secure, scalable cloud deployments (AWS mandatory; Azure/GCP optional) Recommend best practices for SaaS adoption, API strategy, middleware, and cloud security Define and enforce architectural standards and governance Integration Solutioning Analyze ERP/CRM systems (SAP PM/MM, Maximo, Salesforce, Oracle) and design middleware integrations (CPI, BTP, MuleSoft, PI/PO, Dell Boomi) Lead integration planning and mapping workshops with clients ETL & Data Flow Enablement Architect ETL pipelines and data transformation rules ensuring clean, secure data flows Implement reliable data ingestion via APIs, OData, REST, SOAP, and event-driven methods Security, IAM & Compliance Implement best practices for data security including OAuth 2.0, OpenID, TLS/SSL, encryption (AES, RSA) Support identity federation (SSO, MFA, Azure AD, Okta) Ensure compliance with GDPR, CCPA, and other data privacy regulations Monitor security logs and support incident response Deployment & Customer Support Support solution deployment and post-go-live activities ensuring stability and performance Guide clients through testing, rollout, and knowledge transfer Collaboration & Enablement Serve as liaison between customers, product engineering, and delivery teams Provide enablement and training for client IT teams What You Bring: Bachelor s degree in Computer Science, IT, or related field 5-8 years experience in Enterprise SaaS Integration and Cloud Architecture Experience integrating SaaS with ERP/CRM systems (SAP PM/MM, Maximo, Oracle, Salesforce) Expertise in REST/OData/SOAP web services, middleware (CPI/BTP/MuleSoft/ESB), and scripting Hands-on experience with AWS (mandatory), Azure or GCP Strong knowledge of networking/security protocols (HTTPS, IPsec, TLS), IAM (SSO, MFA), API management Familiarity with integration/security tools (Postman, Swagger, Wireshark, Fiddler) Knowledge of encryption, data privacy laws, and secure API endpoint management Bonus: SAP backend experience, SMP SDK, SAP HANA, TOGAF certification, mobile field ops solutions, Connected Worker tech Startup mindset: adaptable, proactive, results-driven Soft Skills: Strong problem-solving and analytical thinking Excellent communication and client-facing skills Passion for innovation, customer success, and digital transformation Willingness to travel to client sites as needed Work with a highly innovative team and cutting-edge technology Grow your career in a fast-paced, entrepreneurial environment Collaborate with global brands on impactful projects Competitive salary and comprehensive benefits including medical insurance for family, paid parental leave, and generous PTO Continuous learning and development opportunities Inclusive and diverse workplace culture Innovapptive does not accept unsolicited resumes from recruitment firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to protected characteristics under applicable laws. Qualification : Bachelors degree in Computer Science, IT, or related field.

Lead / Senior DevOps Engineer SRE, Public Cloud & Automation (Hyderabad, India) Full-Time | Software Engineering | Salesforce Hyderabad Drive Automation. Build Scalable Systems. Shape the Future of Cloud Engineering. Join Salesforce as a Lead or Senior DevOps Engineer and play a critical role in operating one of the world s most advanced multi-cloud, microservices, and Kubernetes-based platforms. This is your opportunity to work on high-impact distributed systems that serve tens of millions of users across industries every single day. If you're passionate about DevOps, Site Reliability Engineering (SRE), infrastructure automation, and public cloud platforms, and thrive in fast-paced environments, this role is for you. What You ll Do Maintain and scale a large fleet of Kubernetes clusters powering core Salesforce services and applications Automate everything: from provisioning to deployment and monitoring using tools like Terraform, Python, Go, Spinnaker, and Puppet Ensure high availability, reliability, and performance of large-scale distributed systems Troubleshoot complex, multi-layered production issues across compute, network, and storage layers Implement self-healing systems, smart alerts, and observability solutions using tools like Grafana, Prometheus, Nagios, Zabbix Collaborate closely with engineering, architecture, and platform teams across Salesforce Evaluate and integrate emerging technologies to drive platform resilience, scalability, and automation Required Skills & Qualifications 7+ years of hands-on DevOps or Site Reliability Engineering (SRE) experience in production environments Strong background in Linux systems administration and internals Fluent in scripting or programming languages like Python, Golang, or Bash Deep knowledge of Kubernetes, Docker, and service mesh technologies Experience with AWS (Amazon Web Services) and Infrastructure as Code (IaC) tools like Terraform Strong understanding of networking concepts: TCP/IP, load balancing, switches, DNS, firewalls Familiarity with CI/CD pipelines using tools like Jenkins, Spinnaker, or similar Proficiency in using configuration management tools: Puppet, Chef, or Ansible Proven troubleshooting skills in large-scale distributed systems and cloud-native architectures A continuous learner with strong analytical thinking and collaborative communication skills Preferred / Bonus Skills Prior experience in SRE ownership of large-scale SaaS platforms Experience working with multi-region deployments and resilient architectures Hands-on knowledge of API integration with public cloud vendors (AWS, Azure, GCP) Exposure to data durability, high-availability storage systems, and clustering solutions Perks & Benefits Industry-leading benefits including healthcare, fertility support, adoption & parental leave Well-being reimbursement and generous time-off policies Continuous learning through Trailhead and world-class enablement Mentorship and leadership coaching with executive exposure Opportunities to give back via Salesforce s 1:1:1 philanthropy model Join us in redefining the DevOps landscape and making scalable, secure, and self-healing systems the foundation of modern enterprise software.

Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.

Lead Data Scientist Media Mix Modeling (MMM) Location: Hyderabad, Telangana Work Type: On-site, Full-time Experience: 6+ Years Company: Blend About Blend: Blend is a premier AI services provider committed to co-creating meaningful impact through data science, AI, and technology. We harness world-class talent and data-driven strategies to unlock innovation and value for our clients. Our mission is to empower bold visions by seamlessly aligning human expertise with artificial intelligence. Job Summary: We are seeking an experienced Lead Data Scientist with deep expertise in Media Mix Modeling (MMM) to optimize marketing spend and drive strategic insights across multiple media channels. You will leverage statistical modeling and data analytics to provide actionable recommendations that improve marketing effectiveness and business outcomes. Key Responsibilities: Design, develop, and implement Media Mix Models to analyze and optimize marketing spend across channels such as TV, digital, radio, and print. Analyze historical marketing data to measure channel effectiveness and guide budget allocation decisions. Collaborate closely with marketing, business, and analytics teams to translate business goals into quantitative models and insights. Build predictive models to forecast the impact of marketing campaigns and recommend budget reallocation. Present complex analytical findings clearly and effectively to technical and non-technical stakeholders. Conduct detailed analyses of marketing campaigns and customer behavior to uncover trends, opportunities, and optimization areas. Ensure accuracy, consistency, and integrity in all data analyses and model outputs. Stay updated with the latest advances in MMM, marketing analytics, and data science methodologies. Work with cross-functional teams including Data Engineering and BI to ensure smooth data integration and workflow. Document methodologies, models, and analysis processes thoroughly. Qualifications: Bachelor s or Master s degree in Data Science, Statistics, Economics, Mathematics, or a related discipline. Minimum 6 years experience in Media Mix Modeling (MMM) or marketing analytics roles. Strong expertise in statistical modeling methods, including regression analysis and time-series forecasting. Proficiency in programming languages and tools such as Python, R, SQL, and visualization platforms like Tableau or Power BI. Familiarity with marketing data sources such as Nielsen, IRI, social media analytics, and CRM datasets. Excellent analytical skills with the ability to translate data into actionable business insights. Strong communication skills for effective stakeholder engagement across technical and non-technical audiences. Experience working in fast-paced, data-driven environments. Knowledge of machine learning techniques and frameworks is a plus. Preferred Qualifications: Experience handling large datasets and working with cloud platforms like AWS, Azure, or Google Cloud. Understanding of marketing attribution, customer segmentation, and lifetime value (LTV) models. Experience conducting A/B testing and controlled experiments. Background in consulting or marketing agency settings is advantageous. Competitive Salary: Reflecting your skills and impact. Dynamic Career Growth: Fast-track your development with mentorship and challenging projects. Idea Tanks: Collaborate and innovate in our dedicated creativity spaces. Growth Chats: Informal knowledge-sharing sessions to fuel your learning. Snack Zone: Stay energized with a variety of refreshments. Recognition & Rewards: Regular acknowledgment of your contributions and ideas. Certification Support: Grow your skillset with company-supported certification programs. Apply now to become a key player in Blend s analytics team and lead transformative marketing analytics projects. Qualification : Bachelors or Masters degree in Data Science, Statistics, Economics, Mathematics, or a related field.

Data Engineering Support Engineer SIMA (5+ Years) Hyderabad Location: Hyderabad, India Job Type: Full-Time | On-site/Hybrid Experience: 5+ Years Industry: Data Engineering / Cloud Support Job Overview We are seeking an experienced Data Engineering Support Engineer with a strong background in maintaining and optimizing data pipelines, ensuring platform reliability, and supporting cloud data infrastructure. This role is critical to sustaining smooth data operations for the SIMA platform in Hyderabad. Key Responsibilities Maintain and support data pipelines and transformations on Azure cloud platforms. Ensure platform stability and reliability through proactive monitoring and issue resolution. Manage scheduling and monitoring using Azure Data Factory (ADF) triggers, Azure Monitor, and Log Analytics (KQL). Handle data ingestion and validation workflows via ADF, Event Hub, APIs, and PySpark, including managing schema drift. Manage CI/CD pipelines using Azure DevOps YAML, deploying solutions for ADF, Synapse, and Databricks. Optimize data transformations and performance using PySpark and Delta Lake techniques like partitioning and caching. Implement and maintain security best practices using Azure RBAC, Key Vault, NSGs, and Integration Runtime configuration. Conduct Root Cause Analysis (RCA), document findings, maintain disaster recovery playbooks, and implement proactive alerting. Required Skills 5+ years of hands-on experience in data engineering support roles. Expertise in Azure Data Factory (ADF) scheduling, triggers, and monitoring. Proficient with PySpark for data transformations and performance optimization. Experience with Delta Lake optimizations including partitioning and caching. Skilled in CI/CD practices using Azure DevOps for deploying data workflows. Strong knowledge of Azure security features: RBAC, Key Vault, Network Security Groups (NSGs). Ability to perform detailed Root Cause Analysis (RCA) and develop disaster recovery strategies. Familiarity with data ingestion tools like Event Hub and API integrations. Experience with Kusto Query Language (KQL) for Log Analytics queries. Join a dynamic team maintaining critical data infrastructure supporting business operations. Work with advanced Azure data services and cloud-based data platforms. Competitive salary and comprehensive benefits. Opportunity for growth and skill development in cloud data engineering. Apply Now If you are a detail-oriented data engineering professional with expertise in Azure platform support, apply today to become a vital part of our Hyderabad-based SIMA team!

Job Title: Senior Database Developer Location: Hyderabad / Chennai, India Experience Required: 3+ Years Open Positions: 1 Job Type: Full-Time | Permanent About the Role: We are seeking a detail-oriented and skilled Senior Database Developer to join our team in Hyderabad or Chennai. The ideal candidate will have strong expertise in database design, development, and integration with Microsoft SQL Server and proficiency across the Microsoft Business Intelligence (BI) stack. Key Responsibilities: Design, develop, and maintain robust databases and data warehouses using Microsoft SQL Server. Work extensively with the full Microsoft BI stack including SSIS (SQL Server Integration Services), SSAS (SQL Server Analysis Services), SSRS (SQL Server Reporting Services), and Power BI. Develop, optimize, and deploy complex reports and dashboards for business stakeholders. Collaborate with cross-functional teams to design scalable data solutions aligned with business goals. Use strong SQL skills to write efficient queries and manage relational database systems. Participate in solution design and data warehouse architecture. Communicate technical concepts clearly and effectively to both technical and non-technical audiences. Required Skills & Qualifications: Minimum 3 years of experience working with SQL Server databases and Microsoft BI tools. Hands-on expertise in SSIS, SSAS, SSRS, and Power BI. Strong knowledge of relational database concepts and SQL language. Experience in data warehouse and solution design. Proven ability to develop insightful reports and dashboards. Excellent verbal and written communication skills in English. Bachelor s degree or higher in Computer Science, Information Technology, or related field. Perks & Benefits: Competitive salary with performance-based interim hikes. Comprehensive corporate group medical insurance for employees. Supportive, inclusive, and employee-friendly work culture.

Job Title: Senior Consultant - FS Developer Tech Engineer Location: Hyderabad Entity: Financial Services Your Role Work across the entire solution lifecycle, including requirement analysis, front-end and back-end development, design, system integration, architecture, and support. Analyze root causes of incidents and provide well-thought-out solutions. Document the resolutions provided and share them with relevant stakeholders. Support the business by providing effort estimations and conducting feasibility studies. Perform code reviews and share the findings with colleagues to improve the quality of deliverables. Your Team You will be working as part of the End User Artificial Intelligence and Transformation team. This team develops end-user automation and solutions, based in Pune and London. We are a technology-driven team focused on end-user services, developing, integrating, testing, documenting, maintaining, supporting, and decommissioning technology solutions aimed at solving business problems. Your Expertise We re looking for someone with: Several years of experience as a software developer (experience within financial services is a plus). Expertise in Typescript, JavaScript, CSS, and frameworks such as Angular 12+, ReactJS, and NodeJS. Experience with MS SQL Server including writing and optimizing stored procedures, creating views, and managing database performance. Strong understanding of Azure services, Function Apps, Infrastructure as Code (IaaC), and GitLab. Expertise in building web service-based REST APIs. Knowledge in web development tools and data modeling. Expertise in HTML5, Bootstrap, Client-Side Development, SASS/LESS, CSS3, and Responsive Design. The ability to build client-side applications for both web browsers and mobile devices. Experience in developing tools leveraging complex data sources. Knowledge of integrating UX design and engineering into products for a seamless user experience. Experience in desktop application development. Bonus: Experience developing style guides or UX wireframes. You Are: An excellent communicator and negotiator who can articulate complex technical concepts clearly. A self-starter, capable of independently creating innovative solutions. Fluent in English, both spoken and written. Analytical and logical, able to solve problems in an efficient and effective manner. Result-oriented and assertive, with a positive attitude towards challenges. Motivated, self-directed, and driven to achieve excellence. Methodical, concise, and accurate, with a strong attention to detail. Why You Should Join Us At Deloitte, we provide an environment where you can grow your skills and be part of a team that is shaping the future of the industry. If you are a driven individual who thrives in solving complex technical challenges, this is the place to take your career to the next level. This Senior Consultant role offers an exciting opportunity to contribute to cutting-edge projects in Financial Services technology development. If you are passionate about creating solutions that matter, we encourage you to apply.

Compliance Program Manager At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. We are seeking an experienced Compliance Program Manager to oversee the execution of high-priority regulatory compliance Programs within the company s Transaction Monitoring (TMS) and Screening functions. This role involves leading strategic, multi-regional Programs to ensure compliance with global AML regulatory bodies. The Program Manager will ensure the integration of regulatory requirements into policies, overseeing their documentation and practical implementation across the business. Additionally, the role will focus on 1) launching new TMS and Screening programs into new products 2) driving automation and process efficiencies and 3) resolve internal audit findings and ensure all operational processes related to TMS and Screening are aligned with compliance standards. What you ll be doing (ie. job duties): Lead cross-functional teams to deliver large-scale, global projects ensuring that all TMS and Screening Program objectives are met on time and within scope. Work across Technology, Operations, Compliance and Product teams to continually refine and improve TMS and Screening processes, ensuring they remain compliant with regulatory requirements whilst ensuring a best in class customer experience. Lead the translation of Compliance requirements and policies into operations processes and procedures for the TMS and Screening function. Ensure requirements for new TMS and Screening programs across new businesses or products are launched on time and satisfy compliance and business requirements. Develop and maintain a detailed Program plan, setting milestones, managing resources, and identifying key deliverables to ensure successful outcomes. Engage with key stakeholders (legal, risk, compliance, operations) to ensure ongoing communication and alignment of goals. Establish robust mechanisms and feedback loops to gather operations / investigator feedback on TMS and Screening processes, to improve upstream Compliance and Product controls. Lead the development of dashboards and KPIs to monitor the success of the compliance Program and track adherence to global regulatory requirements. Utilize an in-depth understanding of metrics, reporting, capacity planning and financials to make informed data-driven decisions. What we look for in you (ie. job requirements): Motivated by Coinbase s mission 5+ years of proven transaction monitoring / AML experience in financial services or technology organizations. 3+ years of program management experience across global and cross functional teams. Working knowledge of laws, regulations, and risk management practices for financial services. Hands-on involvement in defining metrics that tie back to how we measure success. Proficient in PowerPoint/Google Slides and Excel/Google Sheets. A BA/BS degree in business, finance, and other related fields. Nice to haves: Advanced degree in business, finance, and other related fields. Experience with and/or keen interest in cryptocurrency. Experience working across multiple AML systems and programs simultaneously (e.g., experience in combinations of KYC, AML, and Sanctions). Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud. Qualification : A BA/BS degree in business, finance, and other related fields.

KYC EDD Analyst II At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. This role is for the KYC EDD Analyst II as part of the operations function in the Compliance team, reporting to the Team Manager Compliance operations. In this role, Compliance EDD Analyst - II will be responsible to manage the speciality case work streams. In this role, candidates will be expected to work on the high net worth individual cases and deal with executive escalations for such customers. Through the investigation into the KYC documents, candidates will be expected to safeguard the customer experience by satisfying the compliance regulatory requirements. Additionally, candidates will have certain metrics to achieve as a part of business operations. Onboarding retail customers with adherence to Coinbase s AML program, BSA/AML, KYC, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. You will serve as the subject matter expert and escalation point within the KYC EDD team and the broader AML team and manage client onboarding and remediations. To be successful in this role, you will need to have a proven track record of subject matter expertise for an onboarding KYC program, have an enthusiastic and positive attitude, have a strong knowledge of KYC best practices, and a proven ability of taking innovative approaches to solving complex regulatory challenges. If you're ready to take on a challenge that will make a difference in the world, we want you on our team. Apply now and be a part of something truly transformative! What you ll be doing (ie. job duties): Lead and execute comprehensive EDD on High-risk customers, transactions, and high-net worth individuals, ensuring thorough risk assessment. Review, analyze, and validate KYC information to ensure it aligns with internal policies, regulatory requirements, and quality standards. Identify, assess, and escalate suspicious activities with precision, providing clear and actionable recommendations. Complete review in a timely and efficient manner, ensuring application of risk based approach helping mitigating any AML risk and at the same time ensuring a good customer experience Make recommendations on process improvements to increase efficiency and accuracy Provide mentorship and guidance to junior analysts, fostering a culture of excellence and continuous improvement. Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to help launch or improve existing processes and workflow Utilize an in-depth understanding of metrics to drive data-driven recommendations Maintain awareness of regulatory updates and incorporate process and procedural changes in the due diligence review process Identify process gaps and work with stakeholders within CX and financial crime to improve the process. Provide regular insights, recommendations and feedback to Client Service Management Continuously add value through effective impact analysis, prioritization, root cause analysis and efficient execution of initiatives. Tackle routine problems, largely through precedent and referral to general guidelines What we look for in you (ie. job requirements): Years of experience: minimum 2 years of compliance experience (Enhanced Due Diligence [EDD]) Minimum Bachelor s degree or equivalent Knowledge of on-boarding checks, entity types and AML/KYC laws, guidelines (e.g. BSA, OFAC, FinCEN guidance), and rules for financial products & services Strong written/verbal communication, critical thinking, and problem-solving skills Experience working with Google Sheet, Google Doc, Excel, Word Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment Multi-tasking ability, team-oriented, and a self-starter Ability to work with limited direction from management when situations occur Intermediate to advanced level in PowerPoint/Google Slides and Excel/Google Sheets Ready to support in 24*7 environment Organized with a high level of attention to detail Work from the office 100%, no hybrid or work from home. Nice to haves: Knowledge of the cryptocurrency industry. Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud.

Job Requirements What you will do Understanding business requirements and translating the same into technical solutions. Lead the end-to-end delivery of a Salesforce.com project, which shall involve designing, building, integrating, testing, and deploying a Salesforce.com CRM or Force.com solution. Designing and documenting technical specifications and best practices. Follow project plans with detailed task distribution and execute projects using agile methodologies to ensure the project is delivered on time and beyond customer expectations. Lead and mentor the team in managing technical scope and client expectations, leveraging relationships with external resources, and appropriately engaging them when needed. Build relationships with internal and external teams and contribute to broader goals and growth beyond the scope of the current project. Travel to customer sites for Requirements gathering, Assessment or Training, etc. Essential Qualifications Bachelor s degree in computer science or related field and/or equivalent experience. Minimum 10 years experience with at least 6 years in implementing Salesforce.com. Experience in working with remote teams that shall involve gathering requirements from the customer and documenting the requirement specifications. Experience in planning and executing projects using Agile methodologies. Experience in designing and implementing solutions by mapping customers business processes to Salesforce.com features like Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce1. Experience in integrating Salesforce.com with other systems using middle-wares like Dell Boomi, TIBCO, etc., and direct API calls. Possess excellent written and verbal business communication skills to communicate. Certified Salesforce Consultant (Salesforce DEV-401 Certified, Salesforce ADM-201 Certified, Salesforce Sales, or Service Cloud Certified). Certified Salesforce.com Architect. Qualification : Bachelors degree in computer science or related field and/or equivalent experience.

Job Requirements What you will do Responsible for the development of new and enhancements of existing SFDC Platform and Force.com cloud-based applications, including systems analysis, design, development, implementation, and maintenance. Responsible for developing in Visualforce, Apex, Java, AJAX, and other technologies to build customized solutions that support business requirements and drive key business decisions Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background Salesforce.com integration experience, including between different business systems as well as working with integration tools and developing custom integration solutions Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement Design, implement and support features for the Salesforce Communities Essential Qualifications 5+ years of experience in a corporate technology environment developing SFDC technology programs is required. Strong knowledge of Salesforce.com (SFDC) APEX code design techniques and methodologies including development tools, quality assurance/control. years of experience functioning as Salesforce.com administrator for Enterprise edition or higher Solid understanding of system architecture and system design (SFDC /CRM and Force.com) is required. Experience in integrating enterprise applications with other API enabled Business Systems (i.e., Salesforce.com, NetSuite, Jira, Microsoft Office 365, Eloqua/ other marketing solutions etc.), is considered to be a plus VisualForce and Sites page development. Experience with technologies integral to Salesforce.com including: HTML/XHTML, jQuery, JavaScript, AJAX, SQL, SOAP, REST, JSON, Apex, SOQL and Triggers. Experience in moving code from lower sandboxes to the production environment and address issues related to functionality, integration, etc. Salesforce.com Communities, Partner/Customer Portal implementation, Knowledge Base Experience with Salesforce.com security model and sharing rules. Experience in troubleshooting and working with end-users to ensure that applications meet theirs. Develop and create customized reports and dashboards Keep abreast of new Salesforce features and functionality. Ability to think through multiple solutions to a problem set and look ahead for possible conflicts. Ability to communicate effectively both written and verbally Certifications and nice to haves: In-depth understanding of the capabilities and constraints of the SFDC CRM application coupled with a good understanding of the business processes (Client Support, Sales, Marketing, Partner Management, etc.). Administrator/Development Salesforce.com certifications DEV 201 and DEV 401 Added advantage.

Job Requirements What You Will Do: Collaborate with the capability centre and POD teams to integrate new technologies and provide architectural design. Translate business requirements into well-architected solutions, leveraging Salesforce platforms and products. Assess and communicate the benefits and risks of proposed solutions in terms of feasibility and functionality. Develop and present customer proposals, including detailed bottom-up cost estimates. Provide pre-sales support and actively participate in customer interactions and presentations. Contribute to analyst citations by supporting survey responses, citation development, and presentations. Analyse market trends and conceptualize assets and accelerators to address customer needs. Essential Qualifications: 10 to 12 years of experience in CRM solutions, with at least 6 years in Salesforce. Hands-on experience in Salesforce Architecture is mandatory. Proficiency in SOQL, SOSL Queries, Developer Console, Eclipse Force.com IDE/Maven IDE, Salesforce platform logs, Lightning, Apex Class, VisualForce, Process Builder, and Triggers. Salesforce Architect Certification (CTA/SA) is a plus. Experience in at least 3 Sales Cloud implementations and integrations. Experience in at least 2 Service Cloud implementations and integrations. Exposure to Marketing Cloud and Community Cloud. Expertise in data modelling, data migration, and both API and user interface development principles. Experience with third-party application/platform integrations. Strong hands-on experience with Salesforce Lightning application development. Solid understanding of SDLC processes and quality standards.

Job Requirements What You Will Do: Design, develop, and configure customized solutions for enhancements and projects using the full CPQ toolset. Provide day-to-day CPQ platform and user support. Define, estimate, and shape CPQ technical solutions following best practices. Maintain and configure development and test instances for internal sandboxes. Participate in business meetings with BSAs to understand requirements. Resolve issues in UAT and provide post-production support for CPQ functionality. Stay updated with new features and technologies, proactively exploring ways to maximize their potential. Contribute to building and troubleshooting process automation across the Salesforce instance. Implement scalable solutions while advocating for best practices. Work closely with end-users to assess business requirements, support change, and ensure a high-quality customer experience. Collaborate in a virtual team environment, sharing expertise across different geographies. Candidate Profile: Hands-on expertise in Salesforce CPQ. Experience implementing Salesforce CPQ in Agile software development environments. Strong background in all phases of software development, including requirement gathering, analysis, design, development, implementation, integration, and enhancement in Salesforce projects. Proficiency in Apex Classes, Visualforce, Triggers, Workflow Rules, Assignment Rules, Approval Processes, Validation Rules, Apex Triggers, and Test Classes. Experience in configuration, customization, and development using the full CPQ toolset. Essential Qualifications: Salesforce CPQ developer role with hands-on coding ability. 5+ years of experience in Salesforce, with at least 2 years in CPQ development (Apex/Visualforce). Strong knowledge of Salesforce.com, Force.com platform, APEX programming, Salesforce configuration, security model, AppExchange applications, LWC, and CPQ. Technical expertise in OOP concepts, programming languages, and web-based applications. Knowledge of data migration, integration tools, APIs, and web services. Salesforce CPQ certification is preferred.

Senior SAP FICO Solution Architect Join us and be part of our successful team! Baker Hughes, a leader in the oilfield services industry, offers exceptional opportunities for qualified individuals eager to grow within our high-performance organization. We leverage cutting-edge technologies to create value for our customers and shareholders, while ensuring safety and efficiency in all we do. Partner with the Best As a Senior SAP FICO Solution Architect, your responsibilities will include: Identifying and analyzing business requirements and functional specifications to design solutions that align with business needs and SAP capabilities, utilizing SAP PaPM and FICO. Configuring SAP PaPM/FICO system settings, managing unit, integration, and acceptance testing, and developing functional and technical specifications. Designing and implementing advanced financial models and solutions to support complex calculations, allocations, and reporting. Evaluating current business processes and systems to recommend improvements and implement best practices. Delivering end-to-end solutions that meet critical business objectives while ensuring alignment with industry standards. Troubleshooting complex issues, collaborating with subject matter experts to resolve defects. Proactively identifying opportunities for system optimization, performance improvements, and increased efficiency. Creating test scenarios, executing test cases, documenting test results, and ensuring quality assurance for the business. Supporting project planning, post-implementation activities, documentation, cutover plans, and transition planning. Fuel Your Passion To excel in this role, you should have: A minimum of 10-15 years of experience in SAP FI/CO modules. At least 5 years of techno-functional experience in SAP Finance. 2-3 years of proven experience as an SAP PaPM Systems Analyst, Developer, or Consultant, with a strong track record of successful implementations and system evolution, including configuration and customization. A Bachelor's or Master's degree in finance, business, technical discipline, or equivalent experience. Work in a Way That Works for You At Baker Hughes, we recognize that everyone has their unique way of working. In this role, we offer flexible working hours to help you achieve work-life balance and be most productive when it suits you best. Working With Us Our people are at the core of everything we do. At Baker Hughes, we re committed to developing, engaging, and empowering our employees, allowing them to bring their full authentic selves to work. We invest in the well-being and development of our team, training, rewarding talent, and cultivating leadership at all levels to drive excellence. Working for You At Baker Hughes, we believe that innovation is key to our future success. We prioritize employees who embrace change and contribute to driving progress. As part of our team, you ll receive a comprehensive benefits package, including: Flexible work-life balance policies and wellness programs Private medical care options Life insurance and disability programs Tailored financial programs Additional voluntary benefits About Us Baker Hughes is a global energy technology company providing innovative solutions to energy and industrial customers worldwide. With over 120 years of experience, we operate in more than 120 countries, leading the way in energy transformation by making it safer, cleaner, and more efficient for the world. Join Us If you re looking for an opportunity to make a real impact in a company that values innovation, progress, and a forward-thinking approach, we want to hear from you! Become part of a team that will challenge and inspire you. Together, we can take energy forward.

Let s do this. Let s change the world. In this vital role you will be pivotal in ensuring compliance, efficiency, and innovation in the management of data validation processes in tools like Veeva Study Startup. This position combines technical expertise, validation experience, and a strong understanding of regulatory requirements. The role also leverages domain and business process expertise to drive ongoing improvements to validation and meets our regulatory and validation procedures. This role involves working closely with developers and business analysts to ensure that the technical requirements for upcoming development are thoroughly elaborated and validated. Roles & Responsibilities: Collaborate with System Architects and Product owners to manage Validation strategy and Deliverable for the GxP applications. Defining the scope, objectives, and approach of the validation process, creating detailed validation plans, and aligning them with project timelines and resources Perform Validation testing, including Installation Qualification (IQ), Operational Qualification (OQ) for new and existing SSU Systems Ensure compliance with industry standards, regulations and internal policies during all validation activities. (GxP, FDA 21 CFR Part 11) Identify, document, and track defects during the testing process. Collaborate with development teams to define validation requirements, resolve defects and validate fixes. Maintain comprehensive audit trails and validation documentation to support regulatory inspections. Configure and optimize workflows within the Veeva Vault Management (VVM) to streamline test management and approval processes. Partner with quality assurance, IT, and business teams to ensure alignment on validation objectives and testing requirements. Act as a liaison between technical teams and stakeholders to ensure system requirements are met. Provide training to end-users on Veeva VM Testing Vault functionalities and best practices. Assist in the development and continuous improvement of validation processes and procedures Stay up to date with industry trends, best practices and evolving regulatory needs We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Doctorate degree OR Master s degree and 4 to 6 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Bachelor s degree and 6 to 8 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Diploma and 10 to 12 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Preferred Qualifications: Must-Have Skills: Solid understanding of GxP regulations, specifically 21 CFR Part 11. Familiarity with GxP Validation management tools such as ALM, Veeva Vault Management etc. Experience in defining and executing validation strategies aligned with regulatory requirements Familiarity with risk-based approaches to validation Experience in creating and executing validation protocols (e.g., Installation Qualification (IQ), Operational Qualification (OQ)) Excellent documentation and report writing skills Good-to-Have Skills: Proficiency in automation tools, data systems, and validation software. Experience of DevOps, Continuous Integration and Continuous Delivery methodology Experience as a business analyst, with command of business analysis techniques & tools, as well as SDLC & iterative systems development methodologies Professional Certifications (please mention if the certification is preferred or mandatory for the role): SAFe for Teams certification (preferred) Veeva VM certification (preferred) Soft Skills: Able to work under minimal supervision Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work Excellent analytical and gap/fit assessment skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information: This position operates on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com

What you will do Let s do this. Let s change the world. In this vital role you will enhance our Salesforce ecosystem by facilitating seamless communication between stakeholders, developers, and administrators, and delivering solutions aligned with our business objectives. Roles & Responsibilities: Requirements Gathering and Analysis: Collaborate with stakeholders to document business requirements assist in translating them into technical specifications. Responsible for forecasting, procuring, and managing Salesforce licenses to support the needs of Product Teams. This role ensures optimal license utilization, compliance, and alignment with organizational requirements. Solution Design Support: Work with Salesforce teams to design scalable solutions that align with best practices. Stakeholder Engagement: Act as a liaison between Product Teams and Salesforce Platform, conducting workshops and training sessions where required. Data Analysis and Reporting: Analyze Salesforce data to uncover insights and maintain performance dashboards. Testing and Quality Assurance: Create and execute test plans to ensure system functionality. AI and Advanced Technologies: Leverage AI technologies like Salesforce Einstein for predictive insights and automation. Continuous Improvement: Stay updated on Salesforce advancements and recommend innovative solutions. Functional Skills: Must-Have Skills (Not more than 3 to 4): Experience as a Salesforce Business Analyst or in a similar role. Strong knowledge of Salesforce Sales Cloud, Service Cloud, and other core platform functionalities such as Salesforce Marketing Cloud. Experience with MS Office tools including Excel/Word/PowerPoint What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Master s degree and 1 to 3 years of Business Administration, Information Technology, or a related field experience OR Bachelor s degree and 3 to 5 years of Business Administration, Information Technology, or a related field experience OR Diploma and 7 to 9 years of Business Administration, Information Technology, or a related field experience Preferred Qualifications: Good-to-Have Skills: Experience with AI technologies, including Salesforce Einstein, AgentForce and OpenAI (e.g., ChatGPT) Proficiency with tools like JIRA, Tableau, or equivalent data visualization tools. Exceptional analytical, problem-solving, and communication skills. Experience with collaboration tools like MS Teams/QUIP/Confluence Professional Certifications Salesforce Administrator (mandatory) Salesforce Business Analyst (mandatory) Salesforce AI Associate (mandatory) SAFe Certification (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com

Description We are looking for an experienced Devops engineer to manage critical infrastructure and maintain high availability of services running on this infrastructure. In this role you will have an opportunity to influence the design of the infrastructure and build it from the ground up. Responsibilities: Develop and maintain observability products, build tools and automation to eliminate manual touch, and respond to system failures and outages. Gain insights into platform incidents and address repeat issues. Leverage AIOps platforms to improve anomaly detection, automate runbooks, and meet MTTD & MTTR goals. Oversee system monitoring, incident response, and root cause analysis in a timely manner. Solid understanding of logging frameworks and APM tools like Splunk , Prometheus, Grafana. Drive continuous improvement initiatives to enhance system reliability and performance. Collaborate with development teams and drive reliability/availability improvements. Manage deployments, oversee patching and mitigate security vulnerabilities. Proactively plan and manage potential risks to ensure system reliability. Prioritize tasks and projects effectively in a fast-paced environment to ensure critical issues are addressed promptly. Design, implement, and maintain scalable, fault-tolerant cloud infrastructure. Leverage container technologies like Kubernetes and Docker to enhance system reliability and efficiency. Monitor, troubleshoot, and resolve production issues, ensuring system availability and performance. Collaborate with cross-functional teams to diagnose incidents, improve observability, and drive post-mortem analysis. Write clear technical documentation and communicate complex issues effectively with both technical and non-technical stakeholders. Develop automation scripts and tooling using at least one object-oriented language (e.g., Java, Python, Go) and one scripting language (e.g., Bash, Python). Manage network technologies, including DNS, Load Balancing, TCP/IP, HTTP, and tools like curl and OpenSSL to ensure seamless connectivity. Continuously improve system performance, security, and cost efficiency through proactive monitoring and optimizations. Proficiency with source control, continuous integration, and testing pipelines. Required Skills: Design, implement, and maintain scalable, fault-tolerant cloud infrastructure. Expertise in managing large, fault-tolerant, cloud-hosted systems. Proficiency with container technologies like Kubernetes and Docker. Proficiency with AWS, GCP or other cloud solutions. Excellent communication and collaboration skills. Clear technical communication, especially about problems and incidents. Proficiency in at least one object-oriented and one scripting language. Understanding fundamental mesh and network technologies, e.g., DNS, Load Balancing, TCP/IP, HTTP, DNS, curl, openssl. Strong problem-solving, troubleshooting, and analytical skills demonstrated in past projects. Proven experience managing large-scale, cloud-hosted systems in AWS, Azure, or GCP. Strong expertise in Kubernetes, Docker, and container orchestration. Solid understanding of networking fundamentals, including DNS, TCP/IP, HTTP, and Load Balancing. Proficiency in at least one object-oriented and one scripting language. Exceptional troubleshooting, problem-solving, and analytical skills, demonstrated in past projects. Excellent communication and collaboration skills, with the ability to clearly articulate technical challenges and solutions.

Description The CSG Strategy & Analytics Senior Manager professional will play a crucial role in supporting the explosive growth of Salesforce. This role is a hybrid of traditional jobs in strategic planning, renewals strategy, business operations, reporting, and analysis requiring a mix of market analysis, renewals analytics, and business operational support. This role is part of a high-performance team comprised of professionals from a diverse set of backgrounds and skills. Success in this role means assisting the Renewals team to drive the continued success of Salesforce by supporting our customer success strategy and will play a pivotal role in driving the growth of Salesforce's Renewals. Sample projects range from the strategic to the very operational including evaluating growth opportunities, business planning, customer segmentation, dashboard creation, automation of processes, and regular review of key performance metrics. As a people manager, this role will lead a team of versatile analysts and senior analysts, fostering a collaborative and high-performing environment. The deliverables include detailed analytic models, custom performance analysis, building scalable reporting, ensuring robust data governance, and packaging findings into presentation-ready content for Salesforce executives. The role requires interaction with various areas of the organization and provides exposure to senior executives. Additionally, this role will serve as a key partner to the data engineering contacts based in India to ensure a comprehensive data strategy for the evolving business. We are seeking a strategic thinker who can effectively balance detailed analysis with a comprehensive understanding of broader business objectives. The ideal candidate will possess the ability to synthesize complex data and insights into clear, actionable strategies that align with our overarching goals. Responsibilities: Lead and manage a group of Analysts, Senior Analysts and Managers in their growth and understanding of the business. This includes offering guidance on complex projects, sharing industry insights, and supporting their development of critical skills necessary for success in their roles Deliver recommendations and insights that support senior stakeholders (VPs and SVPs) in managing their KPIs Act as the primary point of contact for data engineering teams based in India, ensuring a robust data strategy roadmap that aligns with the evolving needs of the business. Collaborate closely with engineering contacts to implement best practices in data management, governance, and integration. Understand the underlying data architecture supporting the Renewals business, and how to use it to report on business performance and forecast results. Assist in developing and delivering presentations for senior executives to engage with their leaders or counterparts Identify and optimize the true drivers of financial performance, productivity, customer engagement, and other metrics Lead the development of Business Intelligence (BI) dashboards for use by global leaders and field teams in the CSG Renewals group and broader Customer Success Group Spearhead initiatives to automate reporting processes, enhancing efficiency and accuracy. Develop and implement automated reporting solutions that provide timely and actionable insights, reducing manual effort and enabling the team to focus on strategic analysis. Desired Skills/Experience: 7+ years of experience in renewals/sales analytics, business intelligence, or a related field. 4+ years of experience in managing and leading teams, with a proven track record of fostering a collaborative and high-performing environment. Demonstrated experience in dealing with data governance, including the implementation of best practices for data quality, security, and compliance. Self-starter and a high degree of motivation to go above and beyond the task at hand Bachelor s degree in the quantitative field from an accredited university. MBA or Masters in a technical field a plus Proficiency with SQL and Tableau (or a similar data visualization tool). Python and/or R a plus Valuable work experience focused on quantitative analysis, Excel, and logical reasoning Experience creating BI dashboards and assets end-to-end; from initial scoping, data wrangling, asset creation, deployment and enablement Familiarity with CRM and data management Strong communication skills; both written and verbal Team player able to lead and work effectively at all levels of an organization with the ability to influence others to move toward consensus Strong situational analysis, negotiation, and decision-making abilities. Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies Qualification : Bachelors degree in the quantitative field from an accredited university. MBA or Masters in a technical field a plus