Salesforce Jobs in Cochin

Business Development Executive (Female Candidates Only) Experience: 0 years (Freshers) Job Location: Cochin Job Type: Permanent, Full-time Qualification: Full-time MBA (Freshers) Preferred: Immediate Joiners Job Overview We are looking for an energetic and ambitious Business Development Executive to join our team in Cochin. This is an excellent opportunity for MBA freshers who are passionate about sales and eager to begin a rewarding career in a fast-paced, growth-oriented environment. This role is exclusively open to female candidates. Key Responsibilities Identify and source new business opportunities through outbound emails, research, and other lead-generation methods. Research target accounts, identify key decision-makers, and initiate contact to generate interest. Follow up with potential clients to build relationships and convert leads. Collaborate with team members to support sales initiatives and drive business growth. Consistently work to achieve assigned sales targets and contribute to the overall performance of the business development team. Skills and Qualifications MBA graduate (Full-time) Freshers welcome to apply. Excellent verbal and written communication skills in English. Strong interpersonal skills with a positive attitude and professional demeanor. Ability to work effectively as part of a team and independently when required. Highly reliable, punctual, and committed to personal and professional growth. Proactive and self-motivated with a desire to learn and take initiative. Join a collaborative and supportive work environment where your enthusiasm and ideas are valued. This is your chance to gain hands-on experience in sales, work alongside experienced professionals, and build a strong foundation for your career in business development. Note: This position is open to female candidates only, and preference will be given to those who can join immediately.

Implementation Engineer Location: Cochin Qualification: Any Graduate/Diploma/MCA/BTech Experience: 5+ years of experience Role Overview: We are seeking a highly skilled and experienced Senior Implementation Engineer to join our team. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work closely with clients to ensure maximum satisfaction. If you are passionate about implementation and client support, this position is for you! Key Responsibilities: Software Installation & Configuration: Implement, install, and configure software solutions onsite at client locations. Troubleshoot and resolve any software issues by working closely with the development team. SQL Scripting & Customization: Develop and modify SQL scripts to install new clients and add new functionality. Assist with client database script customization and troubleshooting to meet specific client needs. Server & Web Service Configuration: Collaborate with external vendors to configure server domains, routers, firewalls, SSL certificates, and web services to ensure a secure and functional environment. Testing & Issue Documentation: Execute test plans and document issues encountered during the implementation process. Communicate and prioritize bugs with the development team for new software releases. Client Communication & Support: Work closely with clients, providing excellent support and solving customer queries related to software implementation. Build and maintain healthy business relationships with clients, ensuring maximum customer satisfaction. Additional Responsibilities: Perform any other duties related to the role as needed to support the team and ensure smooth operations. Skills & Requirements: Communication Skills: Excellent written and verbal communication skills in English (mandatory). Technical Expertise: Ability to conduct a scope study at client sites and effectively communicate the findings with the development team. Basic knowledge of software coding (e.g., HTML) for customizations. Database Knowledge: Experience in Oracle DBA is a plus but not mandatory. Problem-Solving Skills: Ability to troubleshoot and resolve issues efficiently. Strong technical aptitude for configuring and optimizing client systems. Career Growth: Opportunity to work with cutting-edge technologies and expand your expertise in software implementation. Client Interaction: Work closely with clients, building relationships and ensuring high customer satisfaction. Collaborative Environment: Join a dynamic team where your skills and contributions will make a significant impact. Competitive Compensation: Competitive salary, benefits, and career advancement opportunities. Qualification : Any Graduate/Diploma/MCA/BTech

Pre Sales Executive Location: Cochin Experience: 1+ years in B2B sales or lead generation targeting North American markets Job Overview: Join the Pre Sales team as a key player responsible for lead generation, tele-calling, appointment setting, and engaging with prospective clients, primarily in the North American market. This role involves understanding client requirements, building relationships, and scheduling meetings for the sales team to close deals. Key Responsibilities: Generate leads through tele-calling and prospecting potential clients. Verify and qualify leads; scrub lists to maintain accuracy. Interact with assigned leads and build rapport, including overseas clients. Schedule appointments (phone/in-person) based on prospect interest and requirements. Understand client software/application needs and effectively communicate the company s value proposition. Upsell products or services to existing clients. Maintain detailed weekly reports on prospects, appointments, and schedules, possibly using CRM tools. Qualifications & Skills: 1+ years experience in B2B sales, telemarketing, or pre-sales with exposure to the North American market. Experience in lead pre-qualification and list management. Strong interpersonal and communication skills; neutral English accent essential. Proficient computer skills and quick learner. Organized, detail-oriented, and motivated with a strong work ethic. Educational background: BBA, Degree in Literature, or Communicative English. Qualification : Educational background: BBA, Degree in Literature, or Communicative English.

Sales Manager Location: Cochin Experience: 7+ years in IT/Software sales Qualification: Bachelor's degree in Marketing, Business Studies, or related field preferred Core Responsibilities: Set and drive sales targets aligned with company goals and market opportunities. Lead, coach, and train sales staff to meet performance benchmarks. Oversee major client accounts and manage full sales lifecycle from prospecting to deal closure. Collaborate with internal teams (sales, technical, marketing) for effective presentations, demos, and client engagements. Prepare and present proposals and quotations tailored to client needs. Stay ahead of market trends and competitor strategies to inform sales tactics. Monitor, evaluate, and report on monthly and quarterly revenue performance. Drive branding and strategic sales initiatives to strengthen the company s presence in global markets. Required Skills & Qualifications: Minimum of 7 years of experience in IT/Software sector sales. Proven track record in leading high-performing sales teams. Strong problem-solving and analytical ability to assess performance and market opportunities. Excellent communication and presentation skills in English. Strategic thinker with the ability to forecast revenue and manage performance assessments. Qualification : Bachelor's degree in Marketing, Business Studies, or related field preferred

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Azure Data Engineer Location: Kochi, India Experience: 8-12 Years About the Role We are seeking a highly skilled Azure Data Engineer to design, build, and maintain scalable data solutions in a cloud-based environment. This role requires expertise in Azure data platforms, PySpark, SQL, Python, and Databricks to develop robust ETL/ELT processes and data architectures. As an integral part of our Data Engineering team, you will work with large-scale datasets, optimize performance, and ensure data integrity across various platforms, including Oracle ERP, ERP Fusion, and Salesforce. Key Responsibilities Data Engineering & Architecture Design, build, and maintain scalable and high-performance data management systems. Develop and implement Azure-based data architectures across multiple projects while adhering to best practices. Leverage PySpark and Databricks within the Azure ecosystem to process and manipulate large datasets efficiently. Design and implement data schemas, models, and database architectures based on business requirements. ETL/ELT Development & Data Processing Develop complex ETL/ELT processes for large-scale data migration and transformation across enterprise systems. Extract data from various sources like APIs, JSONs, and relational databases to feed analytics pipelines. Optimize Azure-based database systems for performance, reusability, reliability, and scalability. Ensure all data processing activities comply with data governance, security, and privacy regulations. Performance Optimization & Troubleshooting Evaluate and enhance Azure-based database performance using best practices. Lead initiatives for data integrity, normalization, and standardization within Azure environments. Troubleshoot and resolve complex data-related issues, providing expert guidance to the team. Required Qualifications & Skills Education & Experience Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field. 8+ years of experience in a Data Engineer role, with at least 3 years as an Azure Data Engineer. Technical Expertise Programming Languages: Expertise in Python, SQL, and PySpark. Big Data & Analytics: Proficient in Databricks or similar big data solutions. Cloud Technologies: Extensive experience with Azure cloud data platforms, including: Azure Data Factory (ADF) Azure SQL Data Warehouse Azure Databricks Data Architecture & ETL/ELT: Strong knowledge of ETL/ELT frameworks, data structures, and software architecture. Enterprise Systems: Experience integrating Oracle ERP, ERP Fusion, and Salesforce into cloud-based data pipelines. Data Extraction: Ability to extract data from multiple sources, including APIs, JSONs, and databases. Soft Skills Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Ability to work independently and in a team-oriented environment. Exciting & Challenging Work Work with large-scale datasets and cutting-edge Azure technologies. Career Growth Opportunities for upskilling, training, and career advancement. Collaborative Environment Work alongside industry experts in a dynamic and innovative culture. Comprehensive Benefits Competitive salary, health benefits, and flexible work policies. Join Our Team & Shape the Future of Data! If you are passionate about Azure-based data engineering and thrive in a fast-paced environment, we encourage you to apply! Apply Now! Qualification : Bachelors degree in Computer Science, Information Technology, Engineering, or a related field.