Salesforce Platform Jobs in Mumbai

Customer Success Manager L-1 Location: Mumbai Department: Marketing & Sales About the Role Eshopbox is looking for a dynamic and customer-focused Customer Success Manager L-1. At Eshopbox, our success is tied to our customers' success. We need a proactive leader who is passionate about driving customer adoption, satisfaction, and long-term relationships. You will guide customers to achieve their desired outcomes, ensuring retention and identifying opportunities for growth and renewal. Key Responsibilities Ensure smooth onboarding for new customers, helping them get started with the platform. Define and enhance customer journeys, ensuring a seamless and valuable experience. Collect and provide actionable feedback between departments (Sales, Support, Product) to enhance the customer experience. Advocate for and foster a company-wide culture centered around customer success. Showcase newly released features and help customers maximize the value of relevant functionalities. Conduct in-depth analysis of customer operations, offering tailored suggestions for e-commerce strategies. Identify upsell opportunities and ensure timely renewals by maintaining strong relationships. Lead monthly business reviews with customers to track progress and address concerns. Handle customer escalations with urgency and resource mobilization for quick resolution. What You ll Need 3-5 years in a Customer Success role within B2B e-commerce or SaaS industries (preferred). Experience working with C-level executives and understanding their business needs. Strong ability to understand business challenges and effectively communicate solutions. Knowledge of calculating Net Churn and Logo Churn and taking proactive actions. Process-oriented with strong analytical skills to drive improvements. Experience in client onboarding and customer success in a fast-paced environment. Exposure to the e-commerce or internet sector is a plus. Excellent verbal and written communication skills.

Job Title: Market Development Representative Location: Mumbai Company: TraceLink Experience: 2 6 Years Company Overview: At TraceLink, our mission is simple yet powerful protect patients by digitizing the pharmaceutical supply chain. Since our founding in 2009, we have grown to 8 global offices, over 800 employees, and serve more than 1,300 customers across 60+ countries. Our cloud-based Opus Platform and innovative applications like MINT are transforming how the life sciences industry collaborates, enhancing visibility, compliance, and decision-making across the supply network. Recognized as an industry leader by Gartner, IDC, and as a top workplace by Comparably, TraceLink continues to shape the future of pharmaceutical supply chain connectivity. Position Overview: We are seeking motivated and detail-oriented Market Development Representatives (MDRs) to join our Mumbai-based APAC team. As an MDR, you will play a critical role in identifying and qualifying business opportunities, researching target accounts, and working closely with Sales, Business Management, and Marketing to drive growth across the region. Key Responsibilities: Conduct in-depth market research and gather intelligence on key customer and prospect accounts using public and private data sources Qualify and prioritize inbound leads, and identify high-value accounts and personas for focused engagement Monitor news, industry updates, and databases to enrich account and contact intelligence Develop and execute personalized outreach strategies using email, social media, and other digital channels Rapidly follow up on marketing campaigns and maintain comprehensive account intelligence briefs to support Sales and Account Managers Collaborate with Managers, Sales, and AMs to refine target account lists, messaging, and outreach strategies Work with cross-functional teams (Finance, Marketing, Sales Operations, Business Management) to cleanse, enrich, and maintain account data integrity Maintain detailed records of activities and progress in Salesforce, and report on both qualitative and quantitative KPIs weekly Partner with internal stakeholders to align on business goals and optimize lead generation efforts Qualifications: 2 6 years of experience in Market Development, Business Development, or related roles Proven ability to research, qualify, and act on business opportunities Bachelor s degree (BA/BS) or equivalent Experience with Salesforce.com, Marketo, or similar CRM/marketing tools Proficiency in MS Office (Excel, Outlook, PowerPoint, Word) Excellent verbal and written communication skills with a professional and empathetic tone Ability to work independently, manage multiple priorities, and thrive in a fast-paced, international, startup-like environment Strong team collaboration skills with a track record of working effectively across departments If you're passionate about driving growth, love diving into research and data, and thrive in high-energy, mission-driven environments TraceLink wants to hear from you. Qualification : Bachelors degree (BA/BS) or equivalent

Salesforce Analyst Location: Mumbai Experience: 5 to 7 Years Qualification: Graduate Employment Type: Full-time Job Description We are seeking a skilled Salesforce Analyst to act as the key interface between business stakeholders and technical teams, translating business requirements into efficient Salesforce solutions. The ideal candidate will provide ongoing support, optimize Salesforce processes, and ensure platform integrity and user adoption. Key Responsibilities Serve as the primary liaison between business users and technical teams to gather, analyze, and translate business needs into Salesforce solutions. Provide Salesforce support including troubleshooting user issues, managing profiles, roles, permissions, and resolving system incidents promptly. Analyze existing business processes, identify inefficiencies or gaps, and recommend improvements leveraging Salesforce capabilities. Partner with stakeholders to define and document user stories, acceptance criteria, and detailed process flows. Manage Salesforce platform configurations ensuring data integrity, security, and system automation through workflows, approvals, validation rules, and flows. Conduct user training sessions, create comprehensive documentation, and deliver ongoing support to maximize Salesforce adoption. Collaborate with developers and third-party vendors to coordinate system enhancements, customizations, and integrations. Perform regular system audits, manage release cycles, and ensure compliance with company governance and security policies. Monitor Salesforce performance and usage metrics, and provide actionable insights to business teams for continuous improvement. Required Skills and Qualifications Graduate degree in any discipline. 5 to 7 years of experience working with Salesforce in an analyst or support role. Strong understanding of Salesforce platform capabilities including Security, Profiles, Roles, and Permission Sets. Experience in managing Salesforce workflow automation, validation rules, approval processes, and Flows. Ability to analyze business processes and translate them into scalable Salesforce solutions. Excellent communication skills to collaborate effectively with cross-functional teams. Experience conducting user training and creating user documentation. Familiarity with Salesforce release management and compliance requirements. Proactive problem-solving skills and ability to work independently. Be part of a dynamic team driving digital transformation and business efficiency. Work in a collaborative environment with opportunities for continuous learning. Impact business processes through innovative Salesforce solutions. If you are a detail-oriented Salesforce professional who enjoys bridging business and technology, we want to hear from you! Qualification : Graduate

Position: Senior Manager Performance Marketing (Global Markets) Employment Type: Full-Time Department: Marketing Team Location: Mumbai About TimesPro TimesPro, an initiative by the Times of India Group, is a leading Higher EdTech platform established in 2013. We champion Education 4.0 values learner-centric, industry-relevant, role-specific, and tech-enabled learning. Our mission is to make excellence accessible through innovative, globally collaborative education for aspiring professionals across industries. We offer: Early Career Programs in BFSI, e-Commerce, and tech Executive Education in partnership with top Indian and international institutions Enterprise Solutions for workforce learning & development Role Overview We are looking for a Senior Manager Performance Marketing to lead and scale our Global Executive Education marketing efforts. The ideal candidate is a data-driven performance marketer with a deep understanding of digital advertising in Gulf (Qatar, UAE, KSA, Kuwait, Bahrain, Oman) and MENA markets. The role is initially individual contributor (IC) with scope to build and lead a team within 6 12 months. Key Responsibilities Performance Marketing Ownership: Lead paid media campaigns (Google, Facebook, LinkedIn, etc.) to drive lead generation, applications, and admissions for executive programs targeting NRIs and local populations in Gulf/MENA markets. Funnel Optimization: Optimize for deeper-funnel KPIs not just leads but applications and conversions in line with business goals. Strategic Campaign Planning: Use data, market insights, and competitor analysis to build impactful media plans and go-to-market strategies. Continuous Optimization: Monitor campaign performance, identify trends, and optimize creatives, targeting, and budgets to maximize ROI. Cross-functional Collaboration: Work with internal teams (creative, business, tech) and external partners/agencies to align campaign execution and objectives. Reporting & Analysis: Deliver detailed campaign performance reports (daily/weekly/monthly) with actionable insights on CAC, CPL, CPA, and engagement metrics. Required Qualifications & Experience 10+ years of performance marketing experience with a strong track record in lead acquisition and funnel optimization. Proven experience managing campaigns in Gulf/MENA markets; APAC experience is a bonus. Proficiency in paid platforms: Facebook Ads, Google Ads, LinkedIn, and affiliate networks. Strong analytical mindset with the ability to translate insights into actions. Effective communicator and collaborator across internal and external stakeholders. Experience using Salesforce or similar CRM tools is an advantage. Bachelor s degree in Marketing, Advertising, or a related field preferred. Prior experience in the EdTech or education segment is essential. Leadership experience is a plus this role has the potential to evolve into a team leadership role. You ll play a strategic role in scaling TimesPro s global education footprint, with the opportunity to own marketing outcomes in a high-growth, mission-driven organization backed by India s largest media group. Qualification : Bachelors degree in Marketing, Advertising, or a related field preferred

Job Title: Operations Executive Direct Business Location: Mumbai, Maharashtra, India Experience: 0 2 Years (Freshers welcome) Designation: Operations Executive Job Summary: We are seeking a detail-oriented and proactive Operations Executive to support our Direct Advertising and Content Syndication business. This role will focus on managing campaign execution, content delivery, performance reporting, and operational coordination across teams. Ideal candidates will have strong organizational and analytical skills, a solid grasp of digital media processes, and a passion for operational excellence. Key Responsibilities: Content & CMS Management: Oversee the Content Management System (CMS) for direct business operations including ad placements, sponsored content, and special initiatives. Ensure timely and accurate campaign execution, adhering to client specifications and internal deadlines. Troubleshoot CMS-related issues and maintain operational integrity. Reporting & Data Analysis: Generate and maintain reports on campaign performance: impressions, clicks, conversions, content engagement, etc. Use Excel and data tools to analyze trends and deliver actionable insights. Prepare weekly/monthly performance summaries for internal teams and external clients. Conduct market and competitor analysis to inform strategic decisions. Syndication Management: Manage operations related to content syndication agreements, including content distribution, tracking, and reporting. Coordinate with syndication partners to ensure contract compliance and smooth operations. Billing & Campaign Booking: Oversee booking and billing processes for direct advertising campaigns. Collaborate with finance and sales teams to ensure timely and accurate invoicing. Reconcile discrepancies and assist in accounts receivable management. Cross-Functional Coordination: Act as the key operational liaison between sales, content, editorial, tech, and finance teams. Communicate campaign statuses, deliverables, and performance updates to clients and stakeholders. Coordinate with external vendors or partners when required. Process Optimization: Identify and implement improvements in existing operational workflows. Create and maintain Standard Operating Procedures (SOPs) and documentation for repeatable tasks and best practices. Qualifications: Bachelor s degree in Business Administration, Marketing, Communications, or a related field. 0 2 years of experience in operations, ad ops, or campaign management within digital or media environments. Proficiency in Microsoft Excel for reporting, data visualization, and dashboards. Familiarity with CMS platforms (e.g., WordPress, Drupal, or custom CMS tools). Understanding of digital advertising ecosystems and sales processes. Strong communication, coordination, and organizational skills. Ability to work independently, manage multiple tasks, and meet tight deadlines. Preferred Qualifications (Good to Have): Experience with CRM tools like Salesforce. Familiarity with Google Analytics and web analytics platforms. Basic understanding of SEO, digital marketing, or compliance within media. Skills Tags: Operations Management | Excel | Content Syndication | CMS | Digital Media | Campaign Execution | Reporting | Billing | Client Coordination | Backend Operations | Ad Operations Qualification : Bachelors degree in Business Administration, Marketing, Communications, or a related field

Job Title: Advertising Sales Assistant Manager Location: Mumbai, Maharashtra, India Experience Required: 7 8 Years Open Positions: 1 Designation: Assistant Manager Advertising Sales Job Overview: We are looking for a dynamic and result-driven Advertising Sales Assistant Manager to lead key client relationships and contribute to the strategic growth of our ad sales business across print, digital, and broadcast platforms. This role combines client acquisition, campaign strategy, team leadership, and sales execution in a fast-paced media environment. Key Responsibilities: 1. Strategic Client Acquisition & Retention Identify and engage high-potential clients across industries. Convert leads into long-term business partnerships. Manage and grow key accounts through relationship-building and value-driven upselling. 2. Sales Strategy & Target Achievement Develop and execute regional sales plans aligned with business goals. Monitor performance metrics and drive achievement of revenue targets. Analyze market trends to identify new opportunities and optimize sales approach. 3. Proposal Development & Campaign Strategy Create customized advertising proposals and integrated media plans that meet client objectives. Work closely with creative and editorial teams to ensure successful campaign execution. Present campaign strategies that align with current industry trends and consumer behavior. 4. Negotiation & Deal Closure Lead contract negotiations and pricing discussions independently. Close high-value deals with minimal supervision while maintaining margin integrity. Ensure all agreements are aligned with company policies and client expectations. 5. Team Coordination & Leadership Support and mentor junior team members to improve their sales effectiveness. Collaborate with cross-functional teams (e.g., finance, marketing, operations) for smooth execution of campaigns. Contribute to the development of sales processes and internal best practices. Qualifications & Requirements: Bachelor's degree in Marketing, Business, or a related field. 7 8 years of experience in ad sales, with exposure to print, digital, and/or broadcast media. Proven track record in client relationship management, media buying, and advertising revenue generation. Strong understanding of advertising metrics, branding strategies, and media platforms. Excellent negotiation, presentation, and communication skills. Ability to work in a fast-paced, target-driven environment. Skills Tags: Ad Sales | Media Sales | Digital Sales | Branding | Ad Space Selling | Advertising Management | Media Buying | Client Relationship Management | Integrated Media Campaigns Qualification : Bachelor's degree in Marketing, Business, or a related field.

Microsoft Service Sales Specialist Full-Time | Mumbai, Maharashtra (On-Site) Location: Mumbai, Maharashtra Job Type: Full-Time | On-Site Experience Required: 1 to 7 years Notice Period: Immediate joiners preferred Salary: Based on experience and qualifications Job Overview We are looking for a driven and experienced Microsoft Service Sales Specialist to join our team in Mumbai. In this role, you will be responsible for generating new business opportunities, building strong relationships with Microsoft-managed customers (EC and SMC segments), and driving the sales of Bitscape s Microsoft cloud services, including Azure, Microsoft 365, Dynamics 365 (F&O, BC, CRM), Power Platform, and Power BI. This is a strategic, high-impact role that also involves team building, go-to-market (GTM) execution, and close collaboration with both internal stakeholders and Microsoft Account Executives (AEs) and Partner Teams. Key Responsibilities Build and manage a strong sales pipeline across Enterprise Commercial (EC) and Small & Medium Corporate (SMC) customer segments. Drive end-to-end sales of Bitscape s Microsoft service offerings, including Azure, Microsoft 365, Dynamics 365 ERP & CRM (F&O, BC), Power BI, and Power Apps. Establish and maintain trusted relationships with Microsoft teams to co-sell and align on joint go-to-market strategies. Recruit, mentor, and lead a high-performing team of account managers and solution specialists, working closely with the pre-sales and delivery leaders at our Global Engineering Center in Ahmedabad. Take ownership of business P&L, revenue goals, and customer satisfaction. Expand Bitscape s presence in the Managed Service Provider (MSP) market, identifying new growth opportunities and client needs. Collaborate with other Bitscape leaders to ensure alignment with company goals and strategic priorities. Leverage market insights and customer feedback to continuously optimize sales strategies and service offerings. Qualifications and Skills Proven track record in Microsoft services sales, account management, or business development, ideally in a cloud services or IT consulting environment. Strong understanding of Microsoft cloud solutions including Azure, Microsoft 365, Dynamics 365, and Power Platform. Ability to manage large, complex accounts and influence stakeholders at all levels. Demonstrated experience in building and leading high-performing sales teams. Familiarity with Microsoft Co-Sell motions and working with Microsoft Partner and AE teams is highly desirable. Strong communication, negotiation, and relationship-building skills. Strategic thinker with a customer-first mindset and a results-driven approach. MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria. Lead Microsoft service sales strategy for a trusted Microsoft partner in a high-growth market. Work closely with Microsoft and high-profile enterprise clients across India. Join a collaborative, innovation-led team with a strong delivery backbone. Opportunity to make a high business impact and grow into senior leadership roles. Apply now to be part of a forward-thinking Microsoft partner and accelerate your career in cloud services and Microsoft solution sales. Qualification : MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria.

Position: Senior Product Marketing Manager Location: Mumbai, India (Hybrid) Function: Marketing | B2C Fintech | Full-Time The Role We are hiring a Senior Product Marketing Manager to lead the go-to-market strategy for our cutting-edge AI Agent mortgage product, while driving customer acquisition and lifecycle engagement across the ecosystem. This is a high-agency, strategic leadership role for someone who thrives on end-to-end ownership from GTM planning to growth experimentation and product positioning. You'll work at the intersection of AI innovation and digital financial services, helping shape how the next generation of homeowners discover, compare, and secure mortgages. Key Responsibilities AI Agent Product Launch & GTM Strategy GTM Leadership: Own the B2C go-to-market strategy for Koodoo s GenAI-powered mortgage assistant product. Positioning & Messaging: Craft compelling value propositions and positioning in a competitive mortgage tech landscape. AI-First Marketing: Integrate GenAI capabilities across marketing collateral, campaigns, and product storytelling. Customer Research: Conduct deep dives into audience needs, industry benchmarks, and competitive analysis. Innovation: Leverage AI-native tools and channels for creative, high-impact customer acquisition. Customer Lifecycle & Engagement Optimization Lifecycle Management: Optimize engagement across our 12,000+ user email base (growing by ~1,000 users/week). Retention Tools: Scale our automated mortgage rate alert system, improving re-engagement and conversions. Experimentation: Design, execute, and analyze A/B tests across key touchpoints (using tools like PostHog). LTV Growth: Drive lifecycle campaigns that improve user retention, repeat engagement, and lifetime value. Strategic Marketing Operations Cross-Functional Execution: Collaborate with Product, Design, Operations, Mortgage Advisors, and Compliance teams. Performance Tracking: Define and own KPIs for product launches and customer engagement success. Thought Leadership: Develop content that positions Koodoo as the UK s leading AI-first mortgage platform. Channel Innovation: Test and scale new customer acquisition channels; optimize existing ones. Strategic Alignment: Ensure marketing is embedded into product development processes and business planning. About You You re a strategic and execution-focused marketer who thrives in fast-paced environments. You re not only fluent in data and GTM planning you re also excited to experiment with AI, deeply understand customer needs, and lead cross-functional teams to success. Requirements 7 10 years of experience in product marketing, ideally in fintech, mortgage, or other high-consideration B2C verticals. Proven product launch experience, including AI/ML product GTM preferred. Expertise in customer acquisition, lifecycle marketing, and performance optimization. Experience with analytics and experimentation tools (e.g., PostHog, Mixpanel, GA4). High ownership mindset with ability to operate independently and iteratively. Strong cross-functional collaboration skills, including with product and technical teams. Excellent written and verbal communication; comfortable writing customer-facing content and internal briefs. Preferred: Familiarity with UK mortgage/lending ecosystem and related regulations. About Blenheim Chalcot Blenheim Chalcot is the UK s leading digital venture builder, with over 26 years of experience creating more than 40 successful startups in FinTech, EdTech, GovTech, Media, and more. All our ventures are GenAI-enabled, backed by world-class talent and a robust innovation ecosystem. Our India team, established in 2014, powers the growth of our global ventures through world-class engineering, marketing, data, operations, and finance. About Koodoo Koodoo is transforming the UK mortgage journey through digital innovation and AI-driven products. We help consumers from first-time buyers to re-mortgagers compare products, track rates, and connect with lenders via a simple, intuitive interface. Our recent breakthrough: passing the CeMAP exam using AI a UK-first milestone in mortgage tech. We partner with major UK banks and leading comparison brands to power smarter, AI-first mortgage journeys. A chance to work at one of the world s most respected venture builders. Exposure to high-growth fintech and GenAI-led marketing strategies. 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance. Learning & development culture: access to venture-wide training, tools, and mentoring. A collaborative, fun, and high-performing team environment (plus cricket we own the Rajasthan Royals IPL team!). Diversity & Inclusion At Blenheim Chalcot, inclusion and meritocracy drive our decisions. We welcome talent from diverse backgrounds and believe that agility, generosity, and curiosity power innovation. We focus on developing people based on potential and capability, not just credentials. Recruitment Process Our hiring process is streamlined and respectful of your time. It typically begins with an introductory 15-minute call, followed by in-depth interviews with stakeholders from marketing, product, and leadership.

Job Title: Customer Service Associate Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are seeking a proactive and empathetic Customer Service Associate to join Salary Finance, a fast-growing FinTech venture under the Blenheim Chalcot portfolio. In this role, you will be an integral part of the customer operations team, ensuring prompt, compliant, and high-quality customer interactions via live chat and email. You will be working closely with our teams in India and the UK to provide a seamless customer experience while contributing to the enhancement of internal processes and customer-facing solutions. Key Responsibilities: Handle customer inquiries via live chat and email in a professional and timely manner. Provide support related to loan applications, repayments, account updates, and general queries. Interpret and explain financial products, terms, and policies with clarity and compliance. Maintain accurate records in the CRM system and ensure resolution logs are up to date. Escalate unresolved or complex issues to the appropriate teams and follow up until closure. Troubleshoot basic technical issues (login errors, document uploads) and collaborate with the tech team. Ensure strict compliance with GDPR and data protection standards. Meet service benchmarks aligned with SOPs and SLAs. Identify recurring issues and offer feedback to product and operations teams. Recommend improvements for FAQs and knowledge base articles. Support customer retention by providing exceptional service and building rapport. Share insights and best practices with peers to support continuous team improvement. Participate in regular training on product updates, tools, and compliance protocols. About You: You are a detail-oriented, tech-savvy problem solver with a passion for delivering excellent customer service. You thrive in fast-paced, change-driven environments and are eager to contribute to a mission-driven FinTech. Required Skills: Strong communication skills both written and verbal. High emotional intelligence with a customer-first mindset. Prior experience in a customer/client-facing role. Ability to multitask, stay organized, and meet deadlines. Comfortable with Google Sheets, Excel, and manipulating customer data. A collaborative, empathetic, and solutions-focused attitude. Self-motivated and resilient, even in high-pressure situations. Preferred Skills: Experience in financial services, tech, or employee benefits companies. Familiarity with CRM systems and ticketing platforms (e.g., Zendesk, Freshdesk). Working knowledge of G Suite, Advanced Excel, and basic data analysis. Understanding of TCF, GDPR, CCA, and AML regulations. Education: Minimum: High School Diploma Preferred: Bachelor s Degree in any discipline About Salary Finance: Founded in 2015, Salary Finance is one of the UK s leading FinTech platforms improving employee financial well-being. Our platform supports over 4 million employees across 575 clients, including 20% of the FTSE 100. Backed by Blenheim Chalcot and major financial institutions, we provide salary-linked savings, loans, earned wage access, and financial education all through our digital platform. Our mission is to make employees financially healthier and happier, ultimately boosting productivity and well-being at work. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder, with over 26 years of experience building disruptive businesses in FinTech, EdTech, GovTech, HealthTech, and beyond. With over 4,000 employees across 20+ ventures, our India operation (established in 2014) plays a crucial role in innovation, development, and scaling. What We Offer: Be part of the world s leading digital venture builder. Access to cutting-edge GenAI technologies. Opportunities for continuous learning and personal growth. Fun and open work culture (we own the Rajasthan Royals IPL team!). 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance coverage. Diversity & Inclusion: At Blenheim Chalcot, we value diversity, meritocracy, and innovation. We are committed to creating an inclusive workplace that supports all employees in reaching their full potential. We recruit and develop talent based on skills and passion not background. Apply Today: If you're passionate about delivering high-impact customer experiences and eager to be part of an innovative FinTech journey, we'd love to hear from you.

Job Title: Enterprise Account Manager Location: Mumbai, India (Work from Office) Job Type: Full-Time Industry: Enterprise SaaS | Technology | CX Solutions About the Role We are seeking an experienced and highly motivated Enterprise Account Manager to manage and grow relationships with our high-value enterprise clients. This role is ideal for someone who is passionate about customer success, understands how to build C-level relationships, and can identify upselling and cross-selling opportunities to drive business growth. As a strategic partner to our enterprise customers, you will act as a trusted advisor, aligning their goals with our product solutions to deliver measurable impact. Key Responsibilities Own and manage a portfolio of enterprise customers, ensuring customer retention, growth, and satisfaction. Act as the primary point of contact for key stakeholders including C-suite executives. Collaborate cross-functionally with Sales, Marketing, Product, and Engineering to deliver client-focused solutions. Identify and execute opportunities for upselling, cross-selling, and account expansion. Develop and maintain account plans that align with the client s business goals and roadmap. Conduct regular QBRs (Quarterly Business Reviews) and business health checks. Lead contract renewals, negotiations, and ensure timely closures. Proactively address customer issues and escalations with a solution-oriented approach. Track and report key metrics such as retention, usage, CSAT, NPS, and revenue forecasts. Maintain accurate documentation and updates on CRM platforms. Requirements & Skills Master s Degree from a reputed institute. 8+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales. Demonstrated success in managing enterprise clients and delivering high-impact outcomes. Strong experience with SaaS, enterprise software, or customer experience platforms is highly preferred. Exceptional ability to communicate, present, and influence stakeholders at all organizational levels. Experience with CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite, especially Excel. Proven ability to manage multiple accounts, meet deadlines, and prioritize in a dynamic environment. Excellent negotiation, interpersonal, and organizational skills. Comfortable working independently and collaboratively in a fast-paced, target-driven environment. Willingness to travel for client meetings and reviews as needed. Work with innovative enterprise AI solutions revolutionizing the customer experience space. Be part of a growth-stage company with exciting expansion across global markets. Collaborate with some of the sharpest minds in sales, product, and technology. A transparent, merit-based work culture that rewards performance and ownership. Opportunity for career advancement and leadership roles in client-facing strategy. Qualification : Masters Degree from a reputed institute.

Account Executive - West Location: Mumbai, India Job Overview As an Account Executive at Databricks, your mission will be to help build our India business, one of our fastest-growing markets in APJ. You will drive growth through strategic partnerships, helping businesses solve tough problems with Databricks' solutions. Your role will be pivotal in guiding customers on their data journey, making organizations more collaborative and productive than ever before. Responsibilities Prospect for new customers and assess existing accounts to develop strategies for engagement. Use a solution-based selling approach to create value for customers. Identify viable use cases in each account to maximize Databricks' impact. Collaborate with teams to maximize the impact of the Databricks ecosystem in your territory. Work on successful negotiations and close deals. Promote the Databricks enterprise cloud data platform. Deliver technical and business results using the Databricks Data Intelligence Platform. Promote teamwork within the sales organization. What We Look For 5+ years of sales experience in SaaS/PaaS or Big Data companies. Prior customer relationships with CIOs and key decision-makers. Ability to articulate complex cloud technologies and big data solutions. 3+ years of experience exceeding sales quotas. Proven success in closing new accounts and upselling existing accounts. Bachelor s degree in a relevant field. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide, including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500, rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe, and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. Benefits At Databricks, we strive to provide comprehensive benefits and perks to meet the needs of all our employees.

Emerging Enterprise Hunter Account Executive Location: Mumbai, India The Impact You Will Have: Prospect for new customers. Assess your existing customers and develop a strategy to identify and engage all buying centers. Use a solution approach to selling and creating value for customers. Identify the most viable use cases in each account to maximize Databricks' impact. Orchestrate and work with teams to maximize the impact of the Databricks ecosystem on your territory. Build value with all engagements to promote successful negotiations and close. Promote the Databricks enterprise cloud data platform. Be customer-focused by delivering technical and business results using the Databricks Platform. Promote teamwork. What We Look For: You have previously worked in an early-stage company, and you know how to navigate and be successful in a fast-growing organization. 5+ years of sales experience in SaaS/PaaS or big data companies. Prior customer relationships with CIOs and important decision-makers. Ability to simply articulate intricate cloud technologies and big data. 3+ years of experience exceeding sales quotas. Success in closing new accounts while upselling existing accounts. Bachelor's Degree. Job Location: Mumbai About Databricks: Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. Benefits: At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. Qualification : Bachelor's Degree.

Position: Salesforce Lightning Developer/JavaScript Developer Location: Vile Parle, Mumbai, Maharashtra, India Job Type: Full-Time About the Role: We are looking for a Salesforce Lightning Developer to help develop and customize Salesforce lightning applications. You will work with Aura and LWC components, build business logic using Apex, and create rich UIs using Salesforce Lightning web components. Strong JavaScript skills are essential for this role. Key Responsibilities: Develop and customize Salesforce lightning applications using Aura and LWC components. Build and maintain business logic in Apex. Create rich and dynamic UIs using Salesforce Lightning Web Components. Collaborate with other developers and business teams to deliver high-quality solutions. Requirements: Experience: 6 months to 3 years. Skills: Strong understanding of JavaScript, Apex, Aura, LWC. Availability: Immediate joiners only. Location: Vile Parle West, Mumbai. Bond: Should be willing to sign a 2-year bond.

Position: Assistant Manager Business Development Location: Mumbai Experience Required: 2 3 Years Employment Type: Full-Time About the Role: We are looking for a proactive and ambitious Assistant Manager Business Development with experience in the digital marketing industry. The ideal candidate will be responsible for driving new business opportunities, supporting pitch development, and contributing to strategic growth through effective planning and stakeholder engagement. Requirements: 2 3 years of experience in business development, preferably within a digital marketing agency. Strong passion for sales and client acquisition. Deep understanding of digital marketing services and solutions. Excellent written and verbal communication skills. Proficiency in creating and executing brand acquisition strategies is an added advantage. Familiarity with CRM platforms like HubSpot, LeadSquared, Salesforce, or similar. Effective in planning, negotiation, and stakeholder engagement. Key Responsibilities: Lead and support new business pitches, RFPs, and proposals, coordinating with internal teams. Work closely with media and tech teams to execute monthly ad campaigns using internal databases. Collect and analyze campaign reports and extract key learnings for future improvements. Ensure timely execution of monthly outreach activities and follow-up communications. Liaise with corporate communications teams to explore PR and award opportunities for client brands. Collaborate with account managers and business heads to ensure account health and uncover growth opportunities. Identify and attend networking events and industry forums relevant to business development. Provide training and mentoring to junior team members or business development executives.

About Intugine: Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favourite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep. Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies. Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimise dwell time and detention costs. Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few. Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO. Role: We are looking for an experienced Strategic Account Manager who is an outside the box thinker with proven experience, developing creative solutions. You are a people person, with remarkable communication skills and will be working with our existing clients, building and maintaining long term relations with new accounts. Our right fit would be a fast learner who can learn our products inside-out quickly and someone who will be instrumental in the company s growth. Key Responsibilities: Be the primary point of contact, establish and maintain long term relations with the clients. Prepare long-term and short-term goals and account objectives for the team. Estimate and establish cost parameters, budgets, campaigns, and potential ROI. Supervise account management and strategies. Communicate with major clients on a regular basis, handle complaints and suggest solutions with innovative ideas to meet client needs in a timely and effective manner. Propose pricing models based on customer s needs and product usage. Prepare proposals and detailed costing prior to negotiation with clients. Act as the liaison between clients and internal teams for the constant development of new products. Set up presentations with CXO s to discuss technical solutions. Identify gaps in the overall Business and take new initiatives to bridge those gaps. What you ll need: 2-5 years of client-facing experience. Bachelors/Masters Degree from a Tier-1 Institute. Excellent communication and presentation skills and ability to maintain relations with senior executives from the client s side. Ability to understand and the hunger to learn more about technology-based products. A knack to understand technology-based products and explain it in simple terms. Should be analytical, adept at solving critical problems, and handling & prioritizing multiple tasks. Prior experience in a company based in the logistics industry would be preferred. Perks at Intugine: Comprehensive Health Cover - For you Personal Development Budget- Upskill yourself, we ve got the bill Flexible Working Hours - Set your own work hours Open door policy - No to cubicles. Yes to the Open door policy. Generous Parental Leave - Cause work comes second sometimes Documented Equal Pay Policy - Since we re in 2024! Education Assistance - Let us help you soar to new heights Work Autonomy - Enjoy complete ownership over your work Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness etc. Company Outings - Unwind with teammates. Work can wait. Paid time off - Because your well-being is our priority Qualification : Bachelors/Masters Degree from a Tier-1 Institute.

Role: Principal - Growth Manager (HPE) Function/Department: HPE Experience: 8-12 Years Education: Graduation: B.Tech, BCA, BE, B.Sc Post-Graduation: M.Tech, MCA, MBA, M.Sc Job Purpose: We are looking for a Principal - Growth Manager to lead the end-to-end digital marketing strategy for Debt Management. This role will be responsible for driving revenue growth through data-driven digital campaigns, optimizing the debt recovery process, and ensuring maximum ROI from marketing investments. You will collaborate with multiple stakeholders to design and execute impactful marketing initiatives that align with business goals. Key Responsibilities: Growth Strategy & Digital Optimization: Design and implement growth strategies to enhance the debt management process via digital channels. Lead digital marketing objectives for debt management, working with Agile Campaign Teams to drive lead generation and maximize business outcomes. Optimize cross-channel customer journeys based on analytics, stakeholder inputs, and industry benchmarks. Define audience segmentation strategies to deliver personalized offers, content, and conversations. Revenue & Performance Management: Own revenue targets for debt management and drive measurable business growth. Develop, monitor, and refine campaign performance metrics to ensure continuous optimization. Provide regular performance reports to senior leadership and make data-driven decisions to enhance campaign success. Conduct market research to identify trends and improve digital marketing effectiveness. Leadership & Collaboration: Lead and mentor a team of growth managers to drive campaign execution and achieve targets. Work cross-functionally with internal teams and external partners to develop and execute marketing strategies. Ensure seamless execution of sales lead management and lead lifecycle optimization. Secondary Responsibilities: Strong problem-solving skills with a growth mindset. Ability to understand business targets and translate them into effective marketing strategies. Optimize customer journeys (CRO) on digital and assisted platforms. Utilize bureau data insights for digital marketing strategies. Knowledge of financial products and customer lifecycle management. Comfortable working in Agile environments with an incremental ROI approach. Basic proficiency in Data Analytics & Statistics for marketing insights. Preferred Skills & Tools: Proven track record in scaling business and driving growth through digital campaigns. Hands-on experience with leading MarTech tools such as CleverTap, Salesforce Marketing Cloud, Google Analytics, and automation platforms. Ability to independently lead, communicate, and collaborate with multiple business partners and global teams. Lead high-impact digital growth initiatives in a fast-paced, data-driven environment. Work with cutting-edge MarTech tools and drive innovation in debt management marketing. Collaborate with industry experts and contribute to business growth through digital transformation. If you're a strategic thinker with a passion for digital marketing, revenue growth, and performance optimization, we invite you to apply and be part of our dynamic team! Qualification : Graduation:Bachelor of Technology B.Tech, Bachelor of Computer Applications - BCA, Bachelor of Engineering - BE, Bachelor of Science - B.ScPost-graduation: Master of Technology M.Tech, Master of Computer Applications - MCA, Master of Business Administration - MBA, Master of Science - M.Sc

Experience: 4 5 years in Salesforce development Education: Bachelor s degree in Computer Science, Information Technology, or a related field Job Summary: We are seeking a skilled Salesforce Developer to join our Digital Transformation Cell. The ideal candidate will be responsible for the design, development, testing, and implementation of custom solutions within the Salesforce platform. This role requires a deep understanding of Salesforce architecture and the ability to collaborate with business stakeholders to deliver effective solutions that enhance business processes and drive success. Key Responsibilities: Develop and customize Salesforce applications using Apex, Visualforce, Lightning components, and other Salesforce technologies. Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications. Implement and manage Salesforce integrations with external systems and third-party applications. Design and create data models, custom objects, workflows, validation rules, and reports within Salesforce. Perform data migrations using tools like Data Loader and other ETL tools. Troubleshoot and resolve issues related to Salesforce applications, providing timely support to end-users. Maintain comprehensive documentation of processes, configurations, and code. Ensure the security, scalability, and reliability of Salesforce applications. Stay current with Salesforce updates and best practices, recommending improvements where necessary. Skills Required: Experience with Salesforce CPQ, Service Cloud, or Marketing Cloud. Knowledge of Agile development methodologies. Familiarity with version control systems such as Git. Understanding of Salesforce security and compliance standards. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

About Salesforce We are Salesforce, the world s #1 Customer Relationship Management (CRM) platform, driving business success through AI, Data, and CRM solutions. Our core values inspire us to help businesses across industries connect with customers in new, impactful ways. As a Trailblazer at Salesforce, you ll chart your own career path, drive your performance, and improve the world of business. If you believe in businesses doing good and doing well, you ve come to the right place. Position Overview As a Cloud Account Executive within the Slack team, your focus will be on driving workplace productivity and communications solutions for enterprises. You ll lead the strategy for Slack sales within your market segment, drive revenue growth, and expand customer adoption. Your expertise will help customers understand the value of Slack and Salesforce solutions, while aligning those capabilities with their business objectives. Your Impact Customer Relationship Building: Establish and maintain key relationships with current and prospective customers. Strategic Sales: Formulate and execute sales strategies to meet the unique challenges and goals of your customers. Revenue Growth: Drive demand generation within the current customer base and identify new opportunities through prospecting. Collaborative Work: Partner with existing account owners and cross-functional teams to execute Slack sales initiatives. Trusted Advisor: Serve as an expert in both business and technology, guiding customers on how Slack can accelerate their business transformation. Business Evangelism: Articulate the ROI, business value, and time-to-value of the Slack solution to executive stakeholders. Key Responsibilities Account Management: Develop and nurture relationships with key stakeholders, ensuring customer satisfaction and long-term success. Strategic Planning: Develop and implement an account strategy aligned with the customer s business goals. Internal Collaboration: Work closely with cross-functional teams to ensure the successful execution of the account strategy. Sales Alignment: Coordinate efforts with Prime and Cloud sales resources to ensure strategic sales alignment. Sales Growth: Drive growth within your assigned accounts through both existing relationships and new opportunities. Salesforce Evangelism: Share the Salesforce value proposition to both new and existing customers. What You Bring Proven Sales Experience: Successful track record of driving sales growth and cultivating long-term customer relationships. Cloud & SaaS Expertise: Strong understanding of cloud solutions and workplace productivity tools, particularly Slack. Strategic Mindset: Ability to align customer business goals with solutions, focusing on long-term success. Collaborative Approach: Ability to work effectively with cross-functional teams and internal stakeholders. Consultative Selling: Expertise in leading high-level conversations with customers about business value and technology adoption.

Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Global Sales at HPE is about building the future. We are redefining what s next and combining our legacy of innovation with a bold new goal to accelerate everything we do. Our sales organization is comprised of 10,000+ professionals in sales, presales, service, and support functions. Together with our partners, we deliver global, commercial, public sector & small/medium business customers throughout 11 geographies. We re transforming businesses. Join us redefine what s next for you. What you ll do: Deliver the Zerto message and vision including technical architecture presentations and product demonstrations to prospective customers and partners Conduct remote calls and face-to-face meetings to discuss prospective business and technical fit with Zerto software products Establish relationships as a trusted technical adviser with customers, prospective customers, partners, and potential partners Executes on knowledge transfers to external partners to deliver effective solutions to customers Provide technical guidance and support of sales efforts to drive value-based selling with aligned account executives. Align to line-of-business executives to communicate solution value to organizations Guide prospective customers through installation of proof-of-concept solutions, working with customers and the account executive to ensure that the customer purchases the software following the POC Support pre & post sales issues Working with aligned Account Managers as well as regional Sales Managers to drive partner onboarding and enablement in the region to develop strong and deep strategic relationships with Value-Added Resellers (VARs), Distributors, Managed Services Providers (MSPs), and other partners and channel community members. Works to provide account and technical pipeline management updates in Salesforce Interact with Development and Engineering to ensure the product fills customer requirements and communicate these requirements and findings to the Product Management team Provide feedback to Development around customer requirements and long-term BC/DR goals Evangelize Zerto solutions online through social media Ability to travel 25-30% of time. India domestic travel What you need to bring: At least 3 to 5 years experience as Pre-Sales Engineering or similar role Strong communication and interpersonal skills Ability to explain technical solutions and concepts to non-technical people Good practical understanding of datacentre and cloud architecture including networking concepts Experience with hypervisor-based products/infrastructure (e.g. VMWare vSphere, Microsoft Hyper-V, KVM, etc) Understanding of storage concepts, architecture and storage platforms (e.g. SAN/NAS/DAS) BA/BS, preferably in a computer related field Working knowledge of Microsoft (Windows Server 2022, 2019, 2016, 2012 etc.), plus x86 platforms, devices, and networking Understanding of Public Clouds (Azure, AWS, Google) Understanding of backup and recovery technologies (DellEMC, Commvault, Veeam, Rubrik) Highly Preferred Skills: Working knowledge of Salesforce.com or other major CRM Knowledge of or familiarity of real-life IT environments Enterprise-level systems administration, recovery, and configuration Experience in server, storage, security and\or network administration Technical certifications (VCP, MCSE, CCNA, CISSP etc.) Solution Architect certifications (Azure, AWS) Experience with operation and administration of Windows Server systems Practical knowledge of working with and administration of Microsoft SQL Server, MySQL, Oracle, or other mass-market databases Strong Linux or UNIX administration skills & familiarity with the installation and configuration of Linux or UNIX operating systems & setup and operation of TCP/IP networking on Linux or UNIX systems Ability to test and setup customer-like computing environments for demo/troubleshooting purposes Understanding of computer and networking hardware, Network routing, configuration, etc. Qualification : BA/BS, preferably in a computer related field

Job Role Analyzing reports Client Coordination Increasing business opportunity What you'll be responsible for? Understanding Client/Business Requirements Brainstorming with the Sales and Client on identifying strategies to increase revenue. Delivery of Campaigns on time Analyzing reports and evaluating different performance metrics. Client Servicing. Keeping himself and team up to date on the Latest business trends. Prepare daily activity reports. Ensuring business Goals are met. Need to know how to access MMP platforms like Branch, Appsflyer, Trackier etc... Qualification and other skills Graduate from any Stream. Know how about SQL, Hadoop etc. Must have minimum of 1 year experience in SMS Lead generation or Similar campaigns. Must have Good command over the English, Hindi Language. What you'd have? Proven experience as SRE/Devops with knowledge on Whatsapp and RCS flows. Solid understanding of Redis, Rabbit MQ , Kubernetes and Docker Experience with Python/Shell Scripting Experience with SQL Familiarity with Docker and cloud hosting services like Azure. Good understanding of software development principles and practices, including agile methodologies REST API SQL, Linux Why join us? We thought you'd never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture But the real perks are: Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office. World-class team who love solving tough problems and have a bias for action. Tanla is an equal opportunity employer. Qualification : Graduate from any Stream.