Security Incident Reporting Jobs in Mumbai

Risk & Control Analyst Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Department Overview The GCIO function oversees group-wide technology, operations, and data management, supporting Nomura s business strategy and delivering consistent services based on common operating principles. Aligned to key businesses across the group, GCIO operates enterprise-wide functions in risk management, governance, controls, supply chain, and infrastructure. Within GCIO, the Chief Controls Office (CCO) strengthens and protects the organization by enhancing non-financial risk management frameworks. The CCO enables the business to accelerate strategic delivery while improving the ability to dynamically manage risks and demonstrate control effectiveness. The CCO is undergoing a multi-year global transformation, focusing on building the right skills, capabilities, and foundations within its global team. Role Overview We are seeking a Risk & Control Analyst to play a pivotal role in building out the GCIO CCO Governance and Management Information (MI) capability. Reporting to the Controls MI Lead, you will contribute to the design, implementation, and delivery of risk management MI and governance frameworks across the organization. This is a fast-paced, challenging role for a detail-oriented candidate capable of initiative and proactive problem-solving. You will support both strategic MI initiatives and business-as-usual risk reporting for key committees and decision-making forums. Key Responsibilities Support the design, build-out, and management of GCIO CCO Risk Management Governance and MI capability. Deliver and continuously improve business-as-usual MI outputs, including supporting the Group CIO Risk Management Committee and GCIO LT Controls meetings (agenda, process, and MI content). Assist in defining target end-states and transition plans for CCO Governance and MI, and oversee day-to-day execution. Support the design and standardization of the GCIO Control Book, ensuring streamlined and automated production for stakeholder needs. Capture MI requirements, design dashboards, and implement processes to turn designs into actionable outputs. Collaborate with key stakeholders across GCIO and 3LoD to maintain productive working relationships. Contribute to process improvement initiatives to enhance risk management and MI capabilities. Qualifications, Skills & Experience Understanding of control frameworks, risk management governance, and MI in a financial services context. Strong combination of governance, MI, and technical skills (e.g., IT, Information Security, Data Management). Experience with Power BI reporting and dashboard creation. Hands-on experience with Linux, Informatica, and MS SQL databases. ServiceNow Integrated Risk Management (IRM) experience is a plus. Strong analytical and problem-solving skills, adaptable and flexible across multiple CCO services. Experience in MI design, visualization, production processes, and data requirements. Outcome-focused, with ownership and accountability for delivering high-quality outputs on time. Effective communication skills and strong attention to detail. Ability to contribute to continuous improvement initiatives and support strategic direction. You will be part of a global, high-performing team shaping the future of risk management and controls at Nomura. This is a unique opportunity to drive strategic initiatives, deliver impactful MI, and contribute to strengthening organizational controls in a dynamic financial services environment.

Principal Infrastructure Operations & Services Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Company Overview Nomura is a global financial services group with an integrated network across ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship and considered thought leadership. Nomura Services India (Powai) supports global operations with world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support. The Powai operation plays a critical role in facilitating Nomura s global business growth. Role Overview The Principal Infrastructure Operations & Services role focuses on Identity and Access Management (IAM), particularly Multi-Factor Authentication (MFA) systems. You will drive MFA implementation and migration projects, serve as a subject matter expert (SME), and ensure security and regulatory compliance across the organization. Key Responsibilities MFA Implementation & Migration Lead the migration from Cisco DUO and RSA SecurID to Microsoft Authenticator. Ensure minimal service disruption and optimal user experience during migrations. Technical Expertise & Support Act as SME for MFA technologies, including Cisco DUO, RSA SecurID, and Microsoft Authenticator. Provide technical guidance, integration support, and troubleshooting expertise. Design & Architecture Collaborate with architecture teams to design robust MFA solutions aligned with security requirements and industry regulations. Ensure solutions are scalable, secure, and compliant. Policy Development Develop and enforce MFA policies and procedures following organizational security frameworks and best practices. User Training & Support Conduct training and provide ongoing support for internal teams and end-users on MFA tools and processes. Monitoring & Reporting Implement monitoring solutions to track MFA usage and performance. Generate reports for management highlighting effectiveness and improvement opportunities. Risk Assessment Conduct risk assessments related to identity and access management. Identify vulnerabilities and propose remediation strategies to mitigate risk. Qualifications & Requirements Bachelor s degree in Computer Science, IT, or related field; Master s preferred. Minimum of 10 years of experience in Identity and Access Management, focusing on MFA solutions. Proven experience in financial institutions with strong understanding of regulatory and security requirements. Hands-on expertise with Cisco DUO, RSA SecurID, and Microsoft Authenticator, including migration projects. Strong knowledge of identity protocols (SAML, OAuth, OpenID Connect) and enterprise security frameworks. Excellent analytical, problem-solving, and communication skills. Relevant certifications such as CISSP, CISM, or CISA are highly desirable. Why Join Nomura This role offers an opportunity to lead critical IAM and MFA initiatives in a global financial institution, ensuring robust security, compliance, and seamless user experience. You will work at the forefront of identity security technologies while influencing enterprise-wide security strategy. Qualification : Bachelors degree in Computer Science, IT, or related field; Masters preferred

Job Title: Junior Data Center Engineer Location: Mumbai Experience: 1-5 Years Job Summary: We are looking for two enthusiastic and technically adept Junior Data Center Engineers to support the day-to-day operations at our Mumbai data center. Under the guidance of a Senior System Administrator, the ideal candidates will assist in hardware installations, monitoring, troubleshooting, and maintaining both physical and virtual infrastructure. Key Responsibilities: Hardware Installation & Maintenance: Assist in the installation and maintenance of servers, network devices, and racks. Environment Monitoring: Monitor key data center environmental factors such as temperature, humidity, and power to ensure optimal conditions. Troubleshooting: Perform basic troubleshooting of hardware and network issues, escalating more complex problems as needed. Remote Hands Support: Provide support for remote hands requests and coordinate with internal teams for resolutions. Inventory Management: Maintain accurate inventory of IT assets and ensure proper documentation for all equipment. Patching & Cabling: Assist in the patching, cabling, and labeling of equipment for organization and efficiency. Incident Handling: Follow SOPs for incident handling, escalation, and reporting to ensure smooth operations. Security & Compliance: Ensure compliance with physical security and access protocols for the data center. Scheduled Maintenance & Upgrades: Participate in scheduled maintenance and upgrades of data center infrastructure. Technical Skills: Operating Systems: Basic understanding of Windows and Linux operating systems. Networking: Familiarity with networking concepts such as IP, DNS, DHCP. Virtualization: Exposure to virtualization platforms like VMware and Nutanix (preferred). Data Center Operations: Knowledge of data center hardware components and operations. Monitoring & Ticketing Tools: Experience working with monitoring tools and ticketing systems. Hardware Handling: Comfort with hardware handling, cabling, and labeling. Soft Skills: Communication: Good communication and interpersonal skills to effectively collaborate with internal teams and vendors. Willingness to Learn: Eagerness to learn and adapt to new technologies in the data center environment. Attention to Detail: Strong attention to detail with a focus on documentation and operational accuracy. Adaptability: Ability to work in shifts and handle pressure in a fast-paced environment. Team Player: Proactive and collaborative attitude to contribute effectively to team success. Preferred Qualifications: Education: Diploma or Bachelor s degree in Computer Science, IT, or a related field. Certifications: Certifications such as CCNA, CompTIA A+, or equivalent (preferred but not required). Dynamic Environment: Be part of a fast-paced and innovative data center team, supporting critical infrastructure operations. Learning Opportunities: Gain hands-on experience in both physical and virtual environments with exposure to cutting-edge technologies. Growth Potential: Opportunity to expand your skill set and grow within a rapidly evolving field. Qualification : Diploma or Bachelors degree in Computer Science, IT, or a related field

IT Support Engineer / System Administrator Location: Mumbai Reporting To: Lead IT Infrastructure About the Role We re looking for a proactive and technically sound IT Support Engineer / System Administrator to join our growing IT team. In this role, you'll manage day-to-day IT operations, support internal users, and maintain the stability, performance, and security of our IT infrastructure across systems and networks. You ll be responsible for ensuring seamless technology operations across platforms Windows, macOS, network devices, cloud tools, and security systems. Key Responsibilities System & Device Management Install, configure, and maintain desktops, laptops, servers, and peripherals across Windows and macOS environments. Deploy and manage software, drivers, and operating system updates across all user systems. Maintain IT asset inventory and track hardware, accessories, and mobile devices using asset management tools or spreadsheets. User & Access Management Manage users, groups, and permissions via Active Directory and Microsoft 365 Admin Console. Support onboarding and offboarding processes in collaboration with HR and Operations ensure timely device provisioning and deactivation. Network & Security Operations Set up and manage firewalls, routers, switches, VPNs, and wireless access points to ensure secure and reliable connectivity. Configure and manage VPN access for remote employees and secure inter-office communication. Implement and monitor endpoint protection, antivirus, and malware defense tools. Perform regular system audits to ensure compliance, performance, and data protection. MDM & Remote Device Management Configure and manage MDM solutions like Microsoft Intune and Jamf to enforce security policies and manage devices remotely. IT Support & Troubleshooting Provide L1/L2 support for user issues related to hardware, software, email, VPN, printers, and connectivity. Use IT ticketing systems for issue tracking, prioritization, and resolution. Offer critical IT support during live events, production peaks, or project deliveries. Documentation & Compliance Create and maintain documentation: system configurations, procedures, issue logs, and troubleshooting guides. Support internal and external IT audits with system logs, reports, and policy documentation. Help define and enforce IT usage, security, and access policies. Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related field. 4+ years of hands-on experience in IT support or system administration roles. Strong knowledge of Windows OS, macOS, and core networking principles. Experience with Active Directory, Microsoft 365, and cloud collaboration tools. Working knowledge of MDM platforms (Microsoft Intune, Jamf) and endpoint security tools. Familiarity with configuring firewalls, VPNs, and enterprise networking equipment. Strong problem-solving skills and a user-first mindset. Ability to work independently, prioritize issues, and support users both on-site and remotely. You ll be part of a dynamic team that values innovation, reliability, and continuous learning. This is a hands-on role with direct impact keeping our people connected, productive, and secure every day. Qualification : Bachelors degree in Computer Science, IT, or a related field

Job Title: SOC Manager Location: Mumbai Education: Graduate / Post-Graduate Experience: 14 18 years in IT Security / Information Security Certifications Required: CISSP or CISM About the Role We are seeking an experienced and dynamic SOC Manager to lead our Security Operations Center (SOC) and drive our cybersecurity defense strategy. The ideal candidate will have deep expertise in IT security, excellent leadership capabilities, and a proven track record of managing 24/7 SOC operations. In this critical role, you will be responsible for monitoring, detecting, responding to, and preventing cybersecurity threats across the organization. Key Responsibilities Leadership & Team Management: Lead, mentor, and manage the SOC team to ensure high performance and continuous development. Foster a high-performance culture, emphasizing ownership, accountability, and collaboration. Act as the primary escalation point for high-priority security incidents. SOC Operations: Oversee 24/7 security monitoring and real-time threat detection across the organization s infrastructure. Ensure smooth operations of SOC processes and consistent coverage of security monitoring tasks. Incident Management: Direct and coordinate all aspects of the incident response lifecycle identification, containment, investigation, remediation, and recovery. Ensure timely escalation and communication with executive leadership during major incidents. Security Tools & Technologies: Manage and optimize security tools and platforms including SIEM, PAM, firewalls, proxies, endpoint protection, etc. Ensure tools are properly configured and tuned for optimal threat detection and minimal false positives. Threat Intelligence & Analysis: Utilize threat intelligence feeds and platforms to proactively monitor emerging threats. Correlate threat intelligence with internal data to assess risk and recommend defensive strategies. Process Improvement & Automation: Drive continuous improvement and automation of SOC processes using SOAR and related tools. Enhance response efficiency through playbooks, automation scripts, and workflow optimization. Cross-Team Collaboration: Collaborate with IT, Application, and Network teams to ensure unified security efforts and seamless incident resolution. Act as a bridge between technical teams and business stakeholders. Reporting & Metrics: Define and report on key SOC performance metrics (KPIs) such as mean time to detect (MTTD) and mean time to respond (MTTR). Provide executive-level reporting on security incidents, trends, and the overall threat landscape. Compliance & Risk Management: Ensure SOC operations adhere to internal policies and external standards (e.g., ISO 27001, NIST, SEBI regulations). Support audits and compliance initiatives by providing evidence, reports, and expert insights. Security Posture Enhancement: Evaluate and recommend new technologies and methodologies to enhance detection and response capabilities. Contribute to the development and refinement of the organization s cybersecurity strategy. Training & Development: Lead SOC training initiatives to ensure analysts stay updated on the latest threats, tools, and best practices. Foster a learning environment with a focus on upskilling and career development. Key Skills & Competencies Leadership: Proven experience leading SOC or security teams in a fast-paced, mission-critical environment. Communication: Excellent verbal and written communication skills; ability to present to senior leadership and external stakeholders. Analytical Thinking: Strong problem-solving abilities; capable of analyzing complex security incidents and identifying root causes. Time Management: Exceptional organizational and prioritization skills; able to respond rapidly to high-impact incidents. Attention to Detail: Meticulous in investigation, documentation, and reporting. Mandatory Requirements 14 18 years of relevant experience in IT Security or Information Security CISSP or CISM certification (mandatory) Strong background in incident management, SOC tools, and regulatory compliance Hands-on experience in security monitoring, SIEM, SOAR, and threat hunting Be at the forefront of protecting a critical enterprise from evolving cyber threats Lead a talented team and shape the future of cybersecurity operations Exposure to a wide range of advanced tools and technologies Work in a culture that values innovation, accountability, and continuous learning Qualification : Graduate / Post-Graduate

Job Title: Assistant Manager / Deputy Manager IT Security Location: Mumbai Education: Graduate / Post-Graduate Experience: 4 10 years in IT & IT Security (minimum 2 years in a relevant security role) Role Overview We are seeking a driven and technically skilled Assistant Manager / Deputy Manager IT Security to join our cybersecurity team in Mumbai. This role focuses on Vulnerability Management, Penetration Testing, and Security Assessments across infrastructure and applications. You ll play a key role in identifying security risks, conducting security testing, and ensuring the overall resilience of our systems against evolving cyber threats. Key Responsibilities Perform Vulnerability Assessments and Penetration Testing (VAPT) on network infrastructure, web and mobile applications, and thick-client applications. Conduct configuration reviews for operating systems (Linux, UNIX, Windows) and databases, as well as security devices such as firewalls, routers, and switches. Perform manual and automated web application testing. Conduct source code reviews using both automated tools and manual techniques. Prepare comprehensive technical reports, including risk ratings and mitigation strategies. Ensure timely delivery of status updates, findings, and final reports to stakeholders. Collaborate with development and production teams for false-positive elimination. Stay updated with the latest threats, vulnerabilities, attack vectors, and exploits. Create and share threat intelligence reports on emerging security threats. Conduct cyberattack simulations and Red Team exercises to assess organizational preparedness. Support the design and evaluation of security architectures for infrastructure and applications. Required Skills & Experience Technical Experience (minimum 2 years in the below areas): Vulnerability Assessment and Penetration Testing (VAPT) Application Security Testing (Web, Mobile, APIs, Thick Clients) Patch Management and System Hardening Network Security Architecture Review Cybersecurity assessments and Red Teaming Security architecture design and review Hands-on experience with security tools such as: Nessus, Acunetix, IBM AppScan, nmap, Burp Suite, etc. Strong knowledge of Linux / UNIX systems (e.g., IBM AIX, Sun Solaris, HP UX) Familiarity with Active Directory and identity/access management Solid understanding of security frameworks and compliance requirements Experience preparing professional-grade PowerPoint presentations for technical/non-technical stakeholders Core Competencies Analytical Thinking: Ability to break down complex issues into actionable insights. Problem Solving: Strong troubleshooting skills in a dynamic IT security environment. Communication: Excellent written and verbal skills; capable of conveying complex security topics to different audiences. Collaboration: Proven ability to work across departments to deliver cohesive security solutions. Attention to Detail: High standard of accuracy in testing, documentation, and reporting. Work on cutting-edge security assessments across diverse platforms. Collaborate with a highly skilled team of cybersecurity professionals. Engage in Red Team operations and real-world attack simulations. Stay ahead with continuous learning in the ever-evolving threat landscape. Be a key player in strengthening the organization's overall security posture. Qualification : Graduate / Post-Graduate

Job Title: Security Automation Engineer Location: Mumbai Education: Graduate / Post-Graduate in Computer Science, Engineering, or a related field Experience: 2 8 years in IT / IT Security (Minimum 2 years in security automation or relevant role) Role Overview We are looking for a Security Automation Engineer with a strong foundation in scripting, system administration, and security tooling. In this role, you'll be responsible for automating key security functions, integrating security tools with enterprise systems, and enabling security visibility across infrastructure through dashboards and reporting. If you re passionate about automating security operations and building scalable security workflows, we want to hear from you. Key Responsibilities Security Tooling Implementation: Evaluate and implement new security tools and technologies aligned with organizational needs. Tool Integration & Automation: Automate security operations by integrating various tools and platforms using APIs, custom scripts, and automation frameworks. Ticketing System Integration: Link security tools with ITSM/ticketing platforms to streamline incident and alert workflows. Dashboard & KPI Automation: Develop scripts/tools for automated generation of security dashboards and KPI reports. CI/CD Security Integration: Collaborate with DevSecOps teams to build and enhance secure CI/CD pipelines, embedding security controls into the SDLC. Internal Enablement & Training: Provide internal training and documentation to help teams safely adopt and manage automation scripts. Cross-Functional Collaboration: Work closely with IT, DevOps, and security teams to ensure effective and secure automation implementations. Required Skills & Experience Technical Skills: Scripting & Automation: Hands-on experience with scripting languages such as PowerShell, Shell, Python, Perl, Ruby, Go, Groovy, and Helm. Tooling & Integration: Experience in automating and integrating tools through REST APIs, CLI, or other interfaces. System Administration: Proficiency in UNIX/Linux environments installation, configuration, and troubleshooting. Networking Fundamentals: Strong understanding of OSI layers, TCP/IP, and general networking concepts. Application Stack Management: Exposure to application servers like Tomcat, JBoss, Apache, NGINX, and Ruby, etc. Programming Background (Basic): Ability to write and understand code for automation and tool integration. Preferred Qualifications Bachelor s or Master s in Computer Science, Information Security, or a related technical field. Prior experience in security automation, DevSecOps, or security operations. Exposure to CI/CD environments and security tooling within development pipelines. Core Competencies Problem-Solving: Ability to break down complex security tasks and automate them efficiently. Collaboration: Strong team player with experience working across departments. Communication: Effective verbal and written skills, especially for internal knowledge sharing. Security Mindset: Proactive approach to improving security posture through automation. Be part of a modern security team driving automation-first security operations. Work with cutting-edge tools and cloud environments. Collaborate with skilled professionals in a cross-functional setup. Opportunity to create impact by improving security visibility and efficiency. Competitive compensation and growth opportunities. Qualification : Graduate / Post-Graduate in Computer Science, Engineering, or a related field

Job Title: Senior Accounts Manager Location: Mumbai Experience: Minimum 2 Years (Post-Qualification) Education: Chartered Accountant (CA) Position Overview: We are seeking a smart, dynamic, and detail-oriented Chartered Accountant to join our team as a Senior Accounts Manager. This role is ideal for a finance professional with a solid background in accounting, auditing, and taxation, who is ready to take ownership of financial operations, regulatory compliance, and insightful reporting. You will play a key role in driving financial accuracy, integrity, and efficiency across the organization. Key Responsibilities: 1. Accounting & Financial Management Oversee daily accounting functions including ledger maintenance, reconciliations, and general financial operations Ensure timely and accurate preparation of financial statements in accordance with applicable accounting standards 2. Audit & Compliance Coordinate and manage internal and external audits Ensure adherence to audit requirements and implement recommendations or corrective actions 3. Taxation Manage end-to-end compliance for GST, TDS, TCS, and Direct Tax Ensure timely filing of returns and accuracy of tax-related documentation 4. Expense Control Monitor company expenses to ensure alignment with budgets Drive and implement cost-control initiatives to improve financial efficiency 5. Asset Management Maintain accurate records of company assets, including depreciation schedules Conduct periodic asset audits to verify utilization and security 6. Reporting & Analysis Prepare and present detailed financial reports and insights for senior management Generate internal reports and submissions for regulatory bodies as required 7. Regulatory Compliance Ensure financial practices comply with current laws, statutory requirements, and industry standards Stay updated on changes in accounting/taxation laws and recommend necessary adaptations 8. Excel & Presentation Skills Use advanced Excel tools for data analysis, financial modeling, and dashboards Create and deliver high-quality presentations for internal and external stakeholders 9. Team Collaboration & Communication Work closely with cross-functional teams to provide financial insights and guidance Liaise effectively with auditors, regulatory bodies, and internal teams Qualifications: Chartered Accountant (CA) with minimum 2 years of post-qualification experience Proven expertise in accounting, taxation (GST, TDS, TCS, Direct Tax), and auditing Strong proficiency in MS Excel and financial reporting tools Excellent communication, interpersonal, and presentation skills Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Skills: Experience working in a BSE-listed or AD2 company Familiarity with ERP systems and accounting software Strong analytical and problem-solving capabilities This is a great opportunity for a motivated CA looking to expand their leadership role in finance. You'll work closely with senior leadership, contribute to strategic financial decisions, and grow within a dynamic organization. Qualification : Chartered Accountant (CA)

Job Title: Manager Compliance Location: Mumbai Experience: 1 3 Years Position Overview: We are seeking a highly motivated and detail-oriented Compliance Manager to join our team in Mumbai. This role will be responsible for ensuring full compliance with FEMA, RBI, and other regulatory guidelines, while proactively managing risk and maintaining robust internal controls. The ideal candidate will have a strong understanding of foreign exchange regulations, compliance frameworks, and risk assessment processes. Key Responsibilities: Ensure compliance with FEMA, RBI, and other applicable regulatory requirements for all foreign exchange operations Conduct risk assessments for foreign exchange products and transactions, identifying and mitigating potential compliance risks Implement and manage risk management frameworks, policies, and internal controls Oversee AML (Anti-Money Laundering) and KYC (Know Your Customer) compliance, including customer risk assessments and due diligence Prepare and submit timely and accurate regulatory reports to relevant authorities Monitor and update internal policies to remain compliant with evolving regulations and industry standards Serve as a point of contact for compliance-related queries from internal stakeholders, providing expert guidance Coordinate with regulatory bodies and auditors during inspections, reviews, and compliance audits Key Requirements / Skills: In-depth knowledge of FEMA, RBI guidelines, and foreign exchange regulations Experience in compliance, risk management, regulatory reporting, and data security Strong analytical and problem-solving skills with a keen eye for regulatory detail Ability to interpret complex regulatory requirements and design/implement necessary compliance controls Excellent communication and stakeholder management skills Proven ability to work independently and collaboratively across departments Preferred Qualifications: Degree in Finance, Law, Compliance, or a related field Prior experience in banking, NBFCs, forex, or financial services industry Qualification : Degree in Finance, Law, Compliance, or a related field

RCA Lead Experience: 6 9 years Location: Mumbai Team: Customer Success About CoinDCX At CoinDCX, we believe Change Starts Together. Over the past six years, we ve grown from India s first crypto unicorn to a community of over 125 million users. We re on a mission to make Web3 accessible to everyone by creating innovative products that tackle accessibility and security challenges head-on. Join us to be part of a passionate team breaking barriers and building the future of digital finance. Inside CoinDCX s Customer Success Team Our Customer Success team is dedicated to helping users get the most out of their CoinDCX experience. We foster strong relationships, provide timely support, and guide users through their digital finance journeys. If you re passionate about customer satisfaction and operational excellence, this is where your impact begins. Your Role As the RCA Lead, you will be the central owner for structured problem-solving across customer experience, product, and operations. You will lead root cause analysis for critical incidents, drive cross-functional collaboration, and ensure sustainable corrective and preventive actions are implemented to reduce recurring issues. What You ll Own Root Cause Analysis & Problem Solving Lead RCA exercises for major customer-impacting issues, operational failures, and escalations. Build and enforce structured RCA frameworks (5 Whys, Fishbone, FMEA) to ensure consistent problem-solving. Conduct thorough post-incident reviews and publish detailed RCA reports with clear, actionable recommendations. Cross-Functional Collaboration Partner with Product, Tech, Operations, Compliance, and Support teams to address root causes and prevent recurrence. Track and follow up on CAPA (corrective and preventive actions) until full resolution. Ensure accountability for long-term solutions over temporary fixes. Data & Reporting Maintain dashboards tracking recurring issues, escalation trends, and RCA completion metrics. Present RCA insights and systemic risk trends regularly to senior leadership. Quantify the business and customer impact of issues, demonstrating measurable improvements post-fix. Governance & Standards Establish and refine SOPs for incident reporting and RCA processes. Train teams and stakeholders on RCA methodologies and problem-solving best practices. Ensure regulatory and audit compliance with thorough documentation of RCA activities. What You Bring 6 10 years experience in Operations Excellence, Quality, Risk, or Customer Experience, preferably in fintech, crypto, BFSI, or high-scale tech environments. Proven expertise in Root Cause Analysis, CAPA management, and incident governance. Strong analytical skills with the ability to work on large datasets and generate actionable insights. Excellent communication skills to simplify complex issues for leadership and stakeholders. Proficiency with tools like JIRA, Confluence, SQL, Excel, and BI dashboards (Tableau, PowerBI, Looker). Strong stakeholder management and cross-functional collaboration experience. Success Metrics Reduction in repeat issues and escalations. Average time to complete RCA and implement preventive actions. Accuracy and adoption of RCA reports across teams. Leadership satisfaction on visibility and management of systemic risks. You are endlessly curious about Virtual Digital Assets (VDA) and Web3, always staying ahead in this fast-evolving space. You take ownership, relentlessly driving impact and excellence. You embrace a We over Me culture, empowering your team and peers. You thrive on change and innovation, pushing beyond limits and convention. Perks That Empower You Design Your Own Benefit: Customize your perks whether gadgets, travel, or pets, you prioritize what matters most. Unlimited Wellness Leaves: Take time off whenever you need to recharge. Mental Wellness Support: Access health experts, counseling sessions, wellness workshops, and team outings. Bi-Weekly Learning Sessions: Stay sharp and grow with ongoing industry knowledge and skill-building. Join Us If you re ready to lead problem-solving at scale and shape the future of customer experience in Web3 we want to HODL you on our team!

Job Title: Deputy Manager IT Governance Location: Mumbai Experience: 6 10 Years Employment Type: Full-Time Education: Graduate in any discipline Designation: Deputy Manager Position Summary We are looking for a highly skilled and experienced Deputy Manager IT Governance to lead and support IT governance, risk management, and compliance initiatives. The ideal candidate will have a solid foundation in IT audit, risk lifecycle management, compliance frameworks (e.g., PCI-DSS, COBIT, NIST, GDPR), and demonstrated experience in aligning IT strategy with organizational goals. Key Responsibilities Governance, Risk & Compliance (GRC) Oversee risk assessments, remediation, monitoring, and governance activities across IT processes. Implement and manage risk mitigation plans and ensure periodic reviews of entitlement and access. Maintain risk registers and risk heat maps; track closure of identified risks within set timelines. Collaborate with cross-functional teams (IT, Legal, HR, Admin, etc.) to ensure strong internal controls. Conduct and support internal and external IT audits, including those required by CAG and under Companies Act 2013. IT Governance Framework Implementation Assist in deploying IT governance frameworks such as COBIT and ITIL to define roles, accountability, and decision-making across IT. Develop, maintain, and communicate IT policies, ensuring alignment with business objectives and compliance requirements. Contribute to lifecycle management of IT policies and procedures creation, approval, communication, and revision. Strategic Planning & Performance Management Align IT initiatives and investments with business strategy and measurable objectives. Track key IT performance indicators (KPIs) and drive value through IT performance and service delivery. Identify opportunities for continuous improvement in IT governance and operations. Compliance & Regulatory Alignment Ensure compliance with internal policies and external regulations such as GDPR, RBI, SEBI guidelines, and PCI-DSS. Provide support during regulatory audits and ensure timely closure of compliance gaps. Work on financial, HR, corporate governance, and administrative audits to ensure holistic risk coverage. Stakeholder Management & Communication Liaise with business units and senior management to communicate IT governance priorities and risks. Prepare governance meeting materials, track action items, and ensure alignment across business and IT functions. Educate internal stakeholders on risk awareness, compliance best practices, and IT governance principles. Required Experience & Skills Experience: 6+ years of experience in IT, including 3+ years in IT Governance, Risk Management, Compliance, or IT Audit. Preferred exposure to both public sector and private enterprise audits. Technical Knowledge: Deep understanding of frameworks such as COBIT, ITIL, NIST, PCI-DSS, ISO27001, SOX. Familiarity with application security, data privacy, identity & access management, and information security domains. Knowledge of GDPR, IT regulatory compliance, and internal controls. Skills: Strong communication and presentation abilities with the capability to influence stakeholders across all levels. Analytical, structured thinking with experience in MIS reporting, governance documentation, and RCA preparation. Familiarity with security incident response and entitlement management. Ability to manage cross-functional projects and drive change. Desirable Certifications (Preferred but not Mandatory) CISA, CISM, CRISC, CGEIT, ITIL, ISO 27001 Lead Auditor/Implementer, PMP Play a pivotal role in shaping IT governance and compliance frameworks. Contribute to strategic business planning by aligning IT with enterprise risk goals. Gain exposure to regulatory and statutory audit processes, including CAG and Companies Act compliance. Qualification : Graduate in any discipline

Job Title: Lead IT Infrastructure & Security Reports To: Head IT Location: Mumbai Experience: 8 12 Years Education: B.E. / B.Tech. in Information Systems, Computer Science, Information Security, or a related field Role Overview: We are seeking a self-driven and highly skilled IT Infrastructure & Security Lead to manage and secure our IT landscape across all pan-India locations for Matix Fertiliser and Chemicals Ltd. This role involves the implementation, optimization, and security of IT infrastructure, ensuring high system uptime, performance, and protection against modern cybersecurity threats. You will play a key role in aligning IT infrastructure and security strategies with organizational goals, driving best practices, and leading initiatives that reinforce reliability, resilience, and regulatory compliance. Key Responsibilities: IT Infrastructure Management: Ensure the efficient utilization, uptime, and performance of IT systems and infrastructure across the organization. Set measurable KPIs and performance benchmarks; continuously monitor and improve against them. Manage enterprise-wide connectivity, including MPLS, LAN, and WAN infrastructure across all office locations. Oversee design, installation, monitoring, and troubleshooting of enterprise networks and systems. Manage and maintain Active Directory (AD) environments. IT Security Oversight: Administer and monitor cybersecurity tools and platforms including: Microsoft 365 Defender CrowdStrike EDR FortiGate Firewalls Checkpoint Email Protection DLP, IDP/IPS systems, and Routers Collaborate with Head IT on implementing key cybersecurity initiatives in line with the IT roadmap. Conduct risk assessments, manage vulnerabilities, and ensure compliance with internal security standards and external regulations (ISO 27001, SOC2, DPDP, etc.). Lead efforts in business continuity planning (BCP) and disaster recovery (DR) for critical IT systems. Operational & Vendor Management: Handle the procurement and lifecycle management of IT assets (laptops, servers, storage devices, printers, networking products, etc.). Source, contract, and review IT vendors and service providers. Coordinate with ISP and MPLS providers for reliable network connectivity. Manage licensing and deployment of MS Outlook 365 suite and associated tools. Backup & Data Management: Implement and manage centralized and decentralized backup solutions, ensuring data integrity and recovery readiness. Required Skills & Competencies: Technical: Solid knowledge of enterprise IT networks, cybersecurity tools, and infrastructure architecture. Hands-on experience with Windows Server environments, AD, O365, and security operations tools. Experience in security incident management, IT audits, and implementing frameworks like ISO 27001 or SOC2. Certifications (Preferred): CCNA, CEH, CISA, CISSP, CISM Familiarity with the ITIL Framework is an added advantage. Behavioral: Strong leadership and project management skills. Excellent communication and interpersonal abilities to engage with cross-functional teams and external partners. Proven client management skills and ability to work under minimal supervision. High attention to detail and a proactive mindset. Qualification : B.E. / B.Tech. in Information Systems, Computer Science, Information Security, or a related field

Job Title: Executive CRM MIS Location: Mumbai Experience: 2 3 Years Role Overview: We are seeking a detail-oriented CRM MIS Executive to manage and analyze CRM data, generate insightful MIS reports, and support the CRM team in driving data-backed decision-making. The role is critical in maintaining accurate customer data and providing timely reports that enhance customer relationship strategies and sales performance. Key Responsibilities: Manage and maintain the CRM database to ensure data accuracy, completeness, and timely updates. Generate regular and ad hoc MIS reports on customer interactions, sales metrics, and CRM campaign performance. Analyze CRM data to identify trends, customer behavior patterns, and opportunities for business growth. Collaborate with the CRM team and other departments to support data-driven strategies and improve customer engagement. Assist in troubleshooting and resolving CRM system issues in coordination with IT and software vendors. Ensure compliance with data privacy and security standards while handling customer information. Continuously improve reporting templates and processes for efficiency and clarity. Qualifications & Skills: Bachelor s degree in Business Administration, Marketing, IT, or a related field. 2 3 years of experience working with CRM systems and MIS reporting, preferably in real estate or related industries. Proficiency in CRM software (e.g., Salesforce, Zoho CRM) and MS Excel (advanced level). Strong analytical skills with the ability to interpret data and generate actionable insights. Excellent attention to detail and organizational skills. Good communication and teamwork abilities. Basic understanding of data privacy regulations and best practices. Qualification : Bachelors degree in Business Administration, Marketing, IT, or a related field

Job Title: Senior Manager Data Analytics Department: PDM Strategy & International Business Base Location: Mumbai Reporting To: Head Strategy & Analytics / Senior Leadership Team Experience Required: 10 12 Years (Relevant experience in BI, data analytics, and team management) Qualification: Bachelor's or Master s Degree in Computer Science, Data Engineering, or related field Role Overview: The Senior Manager Data Analytics will lead end-to-end Business Intelligence (BI) initiatives, with a focus on building a robust and scalable reporting platform using Power BI and the MSBI stack. The role requires deep expertise in data visualization, team leadership, ETL development, and data architecture design. This position plays a key strategic role in transforming how data is used across the organization empowering faster, data-driven decisions across functions like Sales, Investments, Risk, Compliance, and HR. Key Responsibilities: 1. BI Project Delivery & Visualization Lead and ensure timely execution of BI and data analytics projects. Deliver actionable, real-time dashboards and reports for internal business teams. Transform existing Power BI platform into a world-class analytics and visualization hub. Create dashboards that are intuitive, engaging, and built for decision support. 2. Stakeholder Engagement & Strategy Alignment Collaborate with senior leadership and functional heads to understand business problems and convert them into analytical models and reporting tools. Serve as a thought partner and SME for business users across the SBIFM landscape. Present visualizations and insights to senior stakeholders to influence strategy. 3. Team Management Lead, mentor, and manage a team of 15 20 developers and analysts focused on MSBI and Power BI. Oversee day-to-day development tasks, performance reviews, and upskilling initiatives. Foster a data-driven culture and best practices in dashboard design and reporting. 4. Data Architecture & Engineering Design and optimize backend architecture for scalability and agility using ETL tools and data warehousing techniques. Ensure strong data governance, security, and quality standards across reporting systems. Implement real-time data pipelines and integration with cloud technologies such as Azure and Snowflake (desirable). 5. Cross-Functional Collaboration Work closely with multiple departments: Sales, Operations, Finance, Compliance, Risk, and HR. Drive continuous improvement in data access, quality, and utility for all functions. Create and maintain a centralized reporting infrastructure aligned with enterprise data strategy. 6. Business Impact & Decision Support Enable smarter and faster decision-making by delivering meaningful insights. Drive revenue growth and deal conversions through better business intelligence. Support predictive analytics, customer segmentation, and performance dashboards. Mandatory Technical Skills: MSBI Stack (SSIS, SSRS, SSAS) Power BI Advanced Dashboarding and Visualization ETL Development Tools Experience with report automation, KPI frameworks, and interactive dashboards Desirable Technical Skills: SQL Programming & Data Modeling Cloud Data Platforms: Azure, Databricks, Snowflake Familiarity with data lake concepts, CI/CD pipelines, and DevOps for data analytics Key Competencies: Leadership & Team Building Strong ability to manage cross-functional data teams Business Acumen Ability to understand and align data solutions to business strategy Communication Strong presentation and stakeholder management skills Analytical Thinking Problem-solving mindset with attention to data accuracy Project Management Ability to handle multiple projects in an agile environment Job Summary: The Senior Manager Data Analytics is a strategic leadership role focused on building and managing a robust data reporting ecosystem within SBIFM. This role blends technical expertise with business intelligence to deliver impactful analytics, drive operational efficiency, and support senior leadership in data-driven decision-making. A critical enabler of growth and innovation, this position is ideal for a high-performing individual who thrives at the intersection of technology, data, and business. Qualification : Bachelor's or Masters Degree in Computer Science, Data Engineering, or related field

Job Title: Senior Manager Business Continuity Management (BCM) Department: Compliance & Information Security Location: Mumbai Job Summary: We are seeking an experienced and certified Senior Manager BCM to lead the Risk Management & Business Continuity Management (BCM) function under the Compliance & Information Security (C&IS) division. This role involves close collaboration with business operations and cross-functional teams across Infinx and its subsidiaries. You will be responsible for managing enterprise risk assessments, business impact analyses, continuity planning, and disaster recovery strategies to ensure organizational resilience. You will act as the single point of contact (SPOC) for all Risk Management and BCM activities, including internal and external audits. The role reports directly to the Director C&IS and contributes to broader compliance initiatives. Key Responsibilities: Lead and manage enterprise-wide risk assessments and business continuity initiatives (BIA, RTO, RPO). Develop and implement risk mitigation strategies and recovery plans; ensure regular testing and validation. Establish and maintain BCM policies, standards, and procedures aligned with ISO 22301 and ISO 31000. Conduct internal risk reviews and support external audits (ISO 27001, SOC 2 Type II, etc.). Track and follow up on identified risks and ensure timely resolution with stakeholders. Prepare and deliver detailed risk reports, dashboards, and proposals to senior leadership. Analyze operational and risk data to identify patterns and recommend preventive actions. Collaborate with compliance, IT, and operations teams to maintain enterprise risk posture. Contribute to other compliance and information security initiatives as required. Required Qualifications & Skills: 3 5 years of relevant experience in Risk Management and Business Continuity. Strong knowledge of ISO 31000, ISO 22301, and ISO 27001 standards. Hands-on experience in BIA, risk assessment, mitigation, and treatment processes. Internal/external audit experience for ISO 27001. Certified in CRISC or CRMP. ISO 22301 Lead Auditor (LA) or CBCP certified. Excellent communication skills both written and verbal. Proficient in MS Office tools (Word, Excel, PowerPoint) for documentation and reporting. Preferred Qualifications: Experience with SOC 2 Type II audits. Knowledge of HIPAA and HITRUST compliance frameworks.

Position: Domain Expert - Systems (DevSecOps) Location: Mumbai Area of Work: Systems Job Purpose The DevSecOps Domain Expert will be responsible for ensuring the security, efficiency, and reliability of DevSecOps processes across the development lifecycle. You will play a pivotal role in integrating security into the CI/CD pipeline and promoting the adoption of best practices throughout the software development and change management processes. Expertise in Process Automation is a plus, aimed at boosting productivity, consistency, and speed within DevSecOps operations. Key Responsibilities DevSecOps Implement, manage, and optimize security automation practices within DevOps pipelines to ensure secure software development and deployment. Collaborate with Development and Security teams to integrate security seamlessly into the DevOps workflow. Application Security Identify, assess, and mitigate vulnerabilities within applications, ensuring adherence to security policies, standards, and best practices. Conduct threat modeling, vulnerability assessments, and risk analysis for DevSecOps processes to identify potential security gaps and recommend appropriate solutions. Provide security guidance to development teams, promoting secure coding practices and reviewing security standards. Collaboration & Training Embed security best practices across the SDLC (Software Development Life Cycle), ensuring that security is considered at every stage of development. Mentor and train developers on secure coding principles, helping them implement industry-standard security practices within their code. Automation & Tooling Design, build, and maintain automated pipelines that integrate security tools, such as SAST (Static Application Security Testing), DAST (Dynamic Application Security Testing), and vulnerability management tools. Ensure that security tools are continuously updated and effectively incorporated into the CI/CD pipeline. Monitoring & Governance Establish and maintain comprehensive monitoring systems for DevSecOps onboarding, deployment, and runtime application security. Collaborate with cross-functional teams to manage incidents, respond to security alerts, and conduct investigations related to application security. Document and update policies and procedures for secure development and deployment practices. Continuous Improvement Stay abreast of industry trends and emerging technologies in DevSecOps and application security. Identify areas for improvement in security processes, aiming to enhance efficiency, scalability, and overall security posture. Qualifications & Experience Education Essential: BE (Computer Science/IT), MCA, or a Master s Degree in Computer Science/IT. Experience Overall Experience: 8+ years in the technology field, with at least 3 years of experience specifically in DevSecOps and Application Security. Technical Skills: Proficiency with CI/CD tools like Jenkins, GitLab, etc. Experience with security tools like F5, Fortify, SonarQube, etc. In-depth understanding of secure coding practices and application security testing methodologies. Qualification : BE (Computer Science/IT), MCA, or a Masters Degree in Computer Science/IT

Job Title: Principal Project Director Operational Risk Management Location: Mumbai, India Experience: 9+ Years About the Role: We are seeking an experienced and dynamic Principal Project Director to lead high-impact projects in operational risk management for financial institutions. In this leadership role, you will manage client engagements, mentor project teams, and provide strategic insights across various risk domains. This is an exciting opportunity for professionals who thrive in fast-paced, global environments and seek to make a tangible impact within the financial services industry. Your Future Employer: A global consulting and technology solutions firm partnering with leading organizations in the financial services sector. Headquartered in India, the firm has a growing international presence and drives digital transformation and regulatory compliance across the APAC, Middle East, and Africa regions. Key Responsibilities: Lead and manage complex projects in operational risk management, including internal controls, SOP development, third-party risk, incident management, and business continuity. Review and validate policies, procedures, frameworks, and risk-control matrices, and actively contribute to Risk Control Self-Assessment (RCSA) initiatives. Independently engage with stakeholders to plan and execute assessments, interpret results, and present documentation that aligns with regulatory requirements. Collaborate with cross-functional teams to define Key Risk Indicators (KRIs), monitor risk thresholds, and integrate incident reporting with loss data frameworks. Contribute to proposal preparation, client presentations, and thought leadership initiatives. Mentor team members and drive project delivery excellence across various risk domains. Key Requirements: 9 12 years of relevant experience in operational risk, fraud risk, internal controls, and related areas, preferably in the BFSI sector or consulting. Educational background in CA, MBA, or other relevant master's programs. Preferred certifications in Project Management or Operational Risk Management (ORM). Strong knowledge of global and Indian risk frameworks and financial services regulations (RBI, SEBI, IRDA). Exposure to GRC tools (e.g., MetricStream, SAP GRC) and strong stakeholder management and team leadership skills. What s in it for You: Lead critical consulting projects for top-tier clients across geographies. Gain exposure to cutting-edge risk management methodologies and global standards. High-ownership role with the flexibility to innovate and influence strategic engagements. Work in a collaborative environment with robust mentoring and leadership support. Attractive performance-based incentives and opportunities for fast-track career growth. Qualification : Educational background in CA, MBA, or other relevant master's programs.

Position: Sr. Network & Security Engineer Location: Andheri, Saki Naka, Mumbai Employment Type: Full-Time, Permanent About Swan Solutions: Swan Solutions is a rapidly growing IT Infrastructure service provider with a turnover of 500 Crore. Headquartered in Mumbai, the organization has been successful for over 33 years. Swan partners with industry leaders like HP, Cisco, Microsoft, VMware, and NetApp, delivering IT solutions to BFSI, PSU, SMBs, and corporate houses. We specialize in IT hardware and networking solutions, including servers, blades, peripherals, networks, and cloud technologies. Culture at Swan: At Swan, we encourage innovation and embrace challenging IT projects while having fun and celebrating the people who make it all happen. Our open-door culture allows everyone with a good idea to voice it and collaborate in transforming ideas into reality. Accountable, vibrant, willing to learn, independent, and impactful are key attributes of the Swan team. Job Role: Sr. Network & Security Engineer As a Senior Network & Security Engineer, you will be responsible for designing, configuring, and maintaining network infrastructure while ensuring robust security protocols are in place to protect the organization's IT systems. Key Responsibilities: Network Engineering: Design, configure, and deploy network solutions, including LAN, WAN, and WLAN. Optimize network performance and troubleshoot issues to ensure network availability and reliability. Implement and maintain network protocols, routing, and switching configurations. Collaborate with IT teams to integrate network solutions with existing systems. Monitor network traffic and performance using network management tools. Security Engineering: Develop and implement security policies, procedures, and standards to protect network infrastructure and data. Conduct regular security assessments, vulnerability scans, and risk analyses to identify and mitigate threats. Design and implement firewalls, intrusion detection/prevention systems (IDS/IPS), and other security measures. Monitor security incidents and respond to security breaches or threats. Stay updated on the latest security threats and trends to enhance defenses. Documentation and Reporting: Create and maintain comprehensive documentation of network configurations, changes, and security protocols. Prepare regular reports on network performance, security incidents, and compliance status. Required Skills and Experience: Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: Minimum of 7 years of experience in network engineering. Strong understanding of network technologies (LAN, WAN, WLAN) and protocols (TCP/IP, routing, switching). Experience with network design, configuration, and troubleshooting. Knowledge of security best practices and tools (firewalls, IDS/IPS, VPNs). Proficiency in network management tools and scripting languages (e.g., Cisco IOS, Ansible, Python). Excellent communication and problem-solving skills. Ability to work independently and collaboratively within a team. Preferred Qualifications: Certifications such as CCNA, CCNP, or CCIE. Experience with cloud networking and virtualization. Knowledge of cybersecurity frameworks (e.g., NIST Cybersecurity Framework, CIS Controls). Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Associate Consultant - Fresher Experience: 0-2 Years Location: Anywhere in Mumbai Role: Associate Consultant - Fresher Qualification: Bachelor of Engineering or Master's degree in Engineering, M.Tech in Cyber Security / Digital Forensic. Any graduate with good knowledge in Information Technology / Cyber Security. Job Description: Selected candidates must be ready to work on any one or multiple technologies as mentioned below as per requirement but not limited to: Management / implementation / troubleshooting of security products such as antivirus, proxy, firewall, ids/ips, etc. Work on networking products like configuration or troubleshooting of router, switches or firewalls. Monitoring of security incidents in 24x7 rotational shifts in SOC. Vulnerability assessment and penetration testing. Operating systems / Applications patch management. Assist in ISO27001 compliance, internal audits, external audits, policy review and preparation, etc. Work as an incident response team member at client location. Information security device management and monitoring. Hardening of Servers / Applications. Domain controller Administration / Windows Administration. Linux Administration. Demonstration and Presales activities in information security products. Preferred Skills (not mandatory): Sound knowledge of network security topics. Knowledge of Cyber security, different types of attacks and vulnerabilities. Should have good writing and communication skills. Strong analysis, organizational and documentation skills. Flexibility and adaptability to change. Preferred Certifications / Trainings (not mandatory): Certified Ethical Hacker (CEH) CCNA, CCNP Knowledge/Experience of SIEM, Networking, Compliance standard like ISO27001 Other security certifications will be considered an asset Knowledge of Operating systems like Microsoft Windows, Linux Knowledge of applications like Oracle, MS SQL, etc. Knowledge of cloud technologies / Information security products Qualification : Bachelor of Engineering or Master's degree in Engineering, M.Tech in Cyber Security / Digital Forensic.

Inside Sales Representative/Officer About the Company: Sequretek is a global cybersecurity company, which offers end-to-end security in the areas of enterprise threat monitoring, incident response (Percept XDR), device security (Percept EDR), identity & access governance (Percept IGA) through their own AI driven Percept Cloud Security Platform (PCSP). Vision: To simplify security by consolidating the technology landscape Mission: We empower your growth (customer s growth) without fear as your (customer s) trusted partner by simplifying security Sequretek, started in 2013, has its offices across US and India with over 400 cybersecurity professionals. More than 25% of our employees are in R&D. We do business across the world with our partners. We have been growing with a CAGR of over 50% Y-O-Y and have close to 120 customers worldwide. Our products are covered by technology influencers like Gartner, ICSA Labs, NASSCOM, and have strategic partnerships with Intel, Ingram Micro and FIS. They give us market access in India and US. The company has received recognitions from several government bodies, startup entities as well as media houses over these past several years. Reporting to: Chief of Marketing and Head of Global Channels Open Positions: Inside Sales Representative Inside Sales Representative roles and responsibilities Communicating with prospective buyers in enterprises (B2B), through emails, LinkedIn and Twitter. Making outbound calls to prospective buyers in enterprises (B2B) CISO/CIO/CTO/IT Heads/Security Heads. Fixing physical (1-on-1) or virtual meetings for Sales team members with targeted customers. Calendaring the appointment through email/whatsapp and uploading the details on CRM on a daily basis. Ensuring that the meetings take place by reminding the customer / RSVP. Post the meeting, update the CRM (lead/no lead) after speaking with the salesperson. Send a Thank You email to the customer with the sales collateral and details of the salesperson. Attend daily cadence, and weekly reviews with Sales and Marketing leaders. Creating and maintaining customer database in the CRM with activity sheet for each account updated on a daily basis. RSVP Management for webinars and events run by Marketing team. Ensuring that the targets set for number of calls, meetings fixed, leads generated are met / exceeded. Inside Sales Representative/Officer requirements and qualifications Minimum of a Degree. Minimum of 2 years of experience in a similar role in B2B enterprises (preferably in IT/cybersecurity) for Indian markets. Proficiency in Email, MS Office and CRM software. Excellent verbal and written communication skills in English is Mandatory. Candidates with Hindi and other regional languages (Marathi, and South Indian) are preferable. Strong listening skills. Strong organizational and presentation skills. Strong tele-sales and cold calling skills. Ability to work well in a fast-paced environment. Excellent customer relationship skills.