Self Service Platform Manager Jobs in Bengaluru

Position: Lead Product Analyst Location: Bengaluru Department: Product Job Type: Full-time Industry: FinTech / Product Analytics About Tide At Tide, we re on a mission to help small and medium enterprises (SMEs) save time and money. We provide them with business accounts, banking services, and a comprehensive suite of connected administrative solutions from invoicing to accounting. Tide is revolutionizing the small business banking market, with over 1.6 million members globally across the UK, India, Germany, and France. We re committed to creating a seamless, data-driven experience for our members through innovative technology and quick, low-fee services. About the Role As a Lead Product Analyst, you ll play a crucial role in shaping and influencing the Acquiring Product strategy, including POS, T2P, and Digital initiatives. You ll leverage your expertise in data analytics to uncover insights that drive merchant growth, optimize pricing, and improve portfolio performance. You will be a hands-on expert who works closely with cross-functional teams in Product, Marketing, Commercial, and Data Science, ensuring data-driven decisions power the product roadmap. This is an exciting opportunity for someone who thrives in a high-impact, high-autonomy environment and can both lead and execute. You ll be responsible for driving multiple initiatives simultaneously, creating clarity from ambiguity, and providing actionable insights that influence strategic decisions. Key Responsibilities Product Strategy Influence: Shape the strategy for Acquiring Products by identifying product and marketing opportunities based on data insights. End-to-End Analytics Projects: Lead analytics projects from beginning to end including problem definition, hypothesis framing, stakeholder alignment, insight delivery, and storytelling. Deep-Dive Analyses: Conduct in-depth analyses of the merchant lifecycle, including acquisition, activation, engagement, retention, pricing sensitivity, and churn triggers to inform product and marketing strategies. KPI Definition & Monitoring: Define and monitor key performance indicators (KPIs) for new product launches and ongoing performance to ensure alignment with impact metrics. Collaboration with Cross-Functional Teams: Partner with Product, Marketing, and Finance teams to uncover growth opportunities, measure performance, and provide data-driven recommendations for product strategy. Advanced Data Analysis: Use SQL and Python to explore large datasets, conduct statistical analyses, build segmentations, and test hypotheses. Innovation & Scalability: Proactively identify new areas for analytics contribution. Introduce fresh ideas, scalable analytical frameworks, and approaches to enhance the overall impact of data insights. Mentorship & Advocacy: Coach other analysts and stakeholders, fostering a culture of data-driven decision-making and elevating the business s analytical maturity. Data Storytelling: Translate complex data into clear, actionable business stories and visualizations using tools like Looker or other BI tools. What We Are Looking For Experience 10+ years of analytics experience, preferably in a high-growth product or SaaS company. Proven track record in product analytics, particularly within the merchant acquiring or digital payments domain. Strong Analytical Skills Expertise in SQL for complex querying and Python for data analysis or prototyping. Strong understanding of merchant lifecycle analytics, including acquisition, activation, engagement, and retention metrics. Strategic & Commercial Mindset Deep understanding of how to use data to optimize pricing, target specific customer segments, and drive product performance. Ability to prioritize initiatives based on business impact and alignment with strategic goals. Influence & Leadership Proven ability to influence senior stakeholders and drive change without direct authority. Comfortable in high-autonomy, high-impact environments, taking the initiative and owning outcomes. Communication Skills Ability to convert complex data into clear, compelling narratives that resonate with both technical and non-technical stakeholders. Proficiency in using BI tools (Looker, Tableau, etc.) to visualize and communicate insights effectively. Self-Motivation A self-starter who can work independently, take initiative, and lead multiple projects simultaneously. What You ll Get In Return Competitive Salary: Competitive compensation and performance-based bonuses. Health Insurance: Self & family health insurance along with OPD benefits. Life & Accident Insurance: Comprehensive protection with term & life insurance. Mental Wellbeing: Access to Plumm, a mental wellbeing platform for therapy sessions and courses. Learning & Development: An annual budget for courses, books, and coaching to help you grow. Stock Options: Equity options that allow you to benefit from Tide s future success. Work From Home Setup: A contribution toward setting up your home office. Time Off: 15 days of privilege leave, 12 days of casual leave, 12 days of sick leave, and 3 paid days off for volunteering or L&D activities. At Tide, we re Member First, Data Driven, and One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We embrace flexible working hours, trust our employees to manage their own schedules, and foster a collaborative, supportive team culture.

Position: Assistant Manager - Risk Location: Bengaluru About Groww At Groww, we are a passionate team dedicated to making financial services accessible to every Indian. Through our multi-product platform, we help millions of customers take control of their financial journeys. Customer obsession is at the heart of everything we do. From every product design to each algorithm, we focus on delivering the best experience, making financial services simple, transparent, and convenient. Our values include ownership, customer-centricity, and integrity. We believe in constantly challenging the status quo to drive meaningful change. Our Vision We aim to empower every individual with the knowledge, tools, and confidence to make informed financial decisions. Groww s long-term vision is to be India s most trusted financial partner, offering innovative financial solutions across various services. Our Core Values Radical Customer Centricity Ownership-Driven Culture Simplicity Long-Term Thinking Complete Transparency About the Role We re looking for a highly motivated Risk Manager to join our team and play a crucial role in overseeing the development and implementation of the operational risk management framework across the organization. In this role, you will collaborate with cross-functional teams, senior leadership, and external stakeholders to identify, assess, and mitigate risks effectively. The ideal candidate will have a strong problem-solving mindset, excellent analytical skills, and a proven track record of managing risk in a result-oriented environment. As a Risk Manager, you will contribute to shaping a robust risk culture and ensuring smooth operations within the organization. Key Responsibilities: Risk Identification & Assessment: Perform risk identification and assessments across various functions, and recommend process changes to mitigate operational risks. Cross-Functional Collaboration: Work closely with teams like Credit, Risk, Compliance, and Technology to implement effective risk mitigation strategies. Monitoring & Reporting: Track and analyze key risk indicators, and provide regular updates to management and stakeholders. Risk Committee Coordination: Lead and orchestrate Monthly Risk Committee meetings, providing insightful reports to senior leadership and key stakeholders. Incident Management: Examine reported incidents and validate the implementation of corrective and preventive actions. Audit Coordination: Collaborate with internal audit teams to align risk management efforts with audit activities. Root Cause Analysis: Conduct root cause analysis (using methods like 5 Whys, Fishbone, etc.) to identify corrective and preventive actions. Risk Awareness & Training: Conduct training sessions to promote risk awareness and adherence to risk management practices across the organization. Required Skills & Expertise: Experience: 2-5 years of experience in operational risk management, preferably within the financial industry. Risk Assessment & Mitigation: Deep knowledge of risk assessment methodologies and risk mitigation strategies. Regulatory Knowledge: Clear understanding of regulatory requirements related to risk management. Audit Knowledge: Familiarity with auditing principles and standards (e.g., ISO, CMMI). Problem-Solving: Strong analytical skills and the ability to solve complex problems with a detail-oriented approach. Communication Skills: Excellent interpersonal and communication skills to collaborate with senior leaders, cross-functional teams, and external stakeholders. Ownership & Responsibility: A high level of accountability and ownership in driving initiatives to completion. Qualifications: Educational Background: Graduate degree (CA, MBA from a Tier 1 Institute preferred). Technical Skills: Strong proficiency in Excel (knowledge of SQL will be an added advantage). Certifications (Preferred): Knowledge of internal and external audit standards like ISO, CMMI, etc. Impact: Shape the future of risk management in one of India s fastest-growing financial services platforms. Growth Opportunities: Take ownership of key risk management projects and contribute to the company s overall strategy. Culture: Work in a collaborative, transparent, and innovative environment where your contributions are valued. If you're passionate about risk management and want to make a significant impact in a fast-growing fintech company, we d love to hear from you. Qualification : Graduate degree (CA, MBA from a Tier 1 Institute preferred)

Position: Salesforce Developer (CPQ, Service Cloud, Billing) Location: Remote/Hybrid | Bengaluru, IND We're looking for a highly skilled Salesforce Developer with specialized expertise in Salesforce CPQ, Service Cloud, and Billing. If you have a strong background in developing and customizing Salesforce solutions that enhance sales, service, and billing processes, you'll be instrumental in designing and implementing complex, tailored solutions to meet our business needs. What You'll Do: CPQ Development: Customize and enhance Salesforce CPQ applications, including product configuration, pricing rules, quote templates, and approval processes. Service Cloud Development: Implement and customize Salesforce Service Cloud to optimize customer service operations, covering case management, service processes, and SLAs. Billing Implementation: Develop and integrate Salesforce Billing solutions, ensuring seamless end-to-end billing processes like invoicing, payment processing, and revenue recognition. System Integration: Integrate Salesforce CPQ, Service Cloud, and Billing with internal and third-party systems using REST/SOAP APIs, middleware, and custom integrations. Customization & Data Management: Design and implement custom objects, workflows, validation rules, and other Salesforce features. Ensure data integrity across all Salesforce clouds and connected systems, handling data migrations and quality controls. Quality Assurance: Conduct unit testing, integration testing, and debugging to ensure the stability and performance of Salesforce customizations and integrations. Documentation: Create and maintain comprehensive technical documentation, including system architecture and design specifications. Collaboration: Work closely with business analysts, project managers, and stakeholders to translate business requirements into effective technical solutions. Continuous Improvement: Stay current with Salesforce platform updates and best practices across CPQ, Service Cloud, and Billing. Recommend enhancements to existing systems. What You'll Bring: Experience: 5+ years as a Salesforce Developer, with specific, hands-on experience in CPQ, Service Cloud, and Billing. Salesforce Core: Proficiency in Apex, Visualforce, Lightning Components, and Salesforce development tools. Integration Savvy: Extensive experience integrating Salesforce with external systems using REST/SOAP APIs. Platform Knowledge: Familiarity with Salesforce data models and architecture, particularly within CPQ, Service Cloud, and Billing. Certifications: Salesforce Certified CPQ Specialist and/or Salesforce Service Cloud Consultant certifications are highly preferred. Problem-Solving: Strong problem-solving skills with a focus on delivering customer-centric solutions. Communication: Excellent communication skills, enabling effective collaboration with both technical and non-technical stakeholders. Multitasking: Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Education: Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Preferred Qualifications: Experience with Agile development methodologies. Familiarity with Salesforce Communities, Marketing Cloud, or other Salesforce products. Knowledge of JavaScript, HTML, CSS, and other web development technologies. Experience with CI/CD tools and version control systems like Git.

Territory Account Executive IT/ITES | Bangalore, India Full-Time | Sales | Salesforce Drive New Business Growth & Strategic CRM Initiatives Across India s IT/ITES Sector Salesforce, the global leader in AI-powered CRM and cloud solutions, is looking for a high-performing Territory Account Executive to expand our footprint in the India IT and ITES Growth Business segment. If you re a driven hunter with a passion for cloud technology and strategic selling, this is your chance to join a purpose-driven company that empowers customers and employees alike. As the Customer Company, we are committed to transforming businesses with AI, Data, and CRM, while living our core values. We invest in your career growth and enable you to become a Trailblazer charting new paths and driving meaningful impact. Key Responsibilities Develop and nurture strong relationships within India s Enterprise Business segment, focusing on IT and ITES customers Lead complex sales cycles, presenting Salesforce s enterprise cloud solutions to C-level executives and key decision makers Generate new business opportunities while expanding existing customer accounts to increase Salesforce adoption Accurately forecast sales activities and revenue in Salesforce CRM Deliver impactful product demonstrations via web and in-person presentations Collaborate with internal teams including sales support and pre-sales to drive deal success 8+ years of proven success in quota-carrying software or technology sales, preferably in business applications Track record of consistently exceeding sales targets, ranking in the top 10% of performers Experience managing complex sales cycles and closing significant deals within India Ability to create customer value and negotiate volume deals Degree or equivalent professional experience (including leadership roles, military service, or volunteer work) Preferred Skills & Qualifications Strong verbal and written communication skills, with the ability to influence senior stakeholders Previous sales methodology training (e.g., SPIN, Challenger, MEDDIC) is a plus Familiarity with CRM platforms and tools (Salesforce experience preferred) Comfortable working in a fast-paced, collaborative team environment Proficient with Microsoft Office Suite including Word, PowerPoint, and Excel Proven ability to build and maintain strong customer references Join us to sell the leading enterprise cloud CRM, collaborate with world-class teams, and help customers across India leverage AI and cloud technologies to transform their business. Qualification : Degree or equivalent professional experience (including leadership roles, military service, or volunteer work)

Manager Client Services GetThere Support Team Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko Serko is a leading global technology platform revolutionizing business travel and expense management. We connect passionate travelers and technologists through the world s premier business travel marketplace. As an equal opportunity employer, we celebrate diversity and inclusion, fostering an authentic and collaborative workplace culture. Join us as we expand our footprint in India and transform corporate travel with innovative solutions. Position Overview: Manager Client Services GetThere Platform Serko is hiring an experienced Application Manager to lead our Bengaluru-based support team for GetThere, a multi-GDS (Global Distribution System) online booking tool trusted by thousands of corporate clients worldwide. This role combines hands-on case management with strategic team leadership to ensure exceptional customer support and operational excellence. Key Responsibilities Lead & Mentor Support Team: Manage and develop the Bangalore-based GetThere customer support team, ensuring efficient resolution of day-to-day client cases. Case Management: Personally handle complex customer issues, delivering timely and high-quality support solutions. Process Improvement: Design and implement optimized support workflows to enhance team productivity and customer satisfaction. Cross-functional Collaboration: Coordinate with global teams to align on support strategies and share industry best practices. Reporting & Analytics: Track key support metrics and prepare detailed reports to guide leadership decisions. Required Skills & Qualifications Proven experience managing application support teams, ideally in the travel technology or SaaS sectors. Strong knowledge of travel industry GDS platforms such as Sabre, Amadeus, and Travelport. Proficiency in Microsoft Office Suite (Outlook, Word, Excel). Exceptional problem-solving skills with the ability to perform under pressure. Excellent communication and leadership capabilities. Bachelor s degree in Information Technology, Business, or a related field. Competitive Salary & Benefits: Attractive base pay with medical benefits and discretionary incentives linked to individual and company performance. Career Growth: Access to dedicated learning & development platforms and opportunities to shape your career path. Flexible Work Policy: Supportive work environment promoting work-life balance. Innovative Culture: Collaborate with engaged teams driven to deliver impactful, high-quality business travel solutions. Apply today to join Serko s fast-growing Bengaluru hub and be part of the future of global business travel technology! Qualification : Bachelors degree in Information Technology, Business, or a related field.

Lead Software Engineer - Backend Location: Bengaluru, India Employment Type: Full-time, Hybrid About Neuron7.ai Neuron7.ai is a rapidly growing AI-first SaaS company that is redefining service intelligence. Backed by top-tier venture capitalists in Silicon Valley and a distinguished group of angel investors, we are recognized as a startup to watch. Our AI-driven platform helps enterprises make accurate service decisions at scale by delivering service predictions in seconds through the analysis of structured and unstructured data. We work across industries, including high-tech devices, manufacturing, and medical devices, enabling service leaders to excel in critical metrics like first-call resolution, turnaround time, and service margins. At Neuron7.ai, you ll be part of an innovative and dynamic team that is shaping the future of service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries. This is your chance to make an impact in a fast-growing startup and work with cutting-edge technology. About the Team As a Lead Software Engineer - Backend, you will play a crucial role in architecting, developing, and optimizing backend systems for our groundbreaking products. You will lead a talented team, collaborating across functions to deliver scalable and high-performance systems. As a leader, you ll also mentor and guide junior engineers to help them grow in their careers. What You ll Do: Backend Systems Design: Lead the design and implementation of scalable, reliable, and high-performance backend systems. Distributed Systems: Develop and optimize distributed systems to handle large-scale traffic and data. System Architecture: Lead the architecture and design of critical components, ensuring robust and efficient solutions. Code Development: Write clean, maintainable, and efficient code that powers our AI-driven platform. Cross-Functional Collaboration: Work closely with product managers, frontend engineers, and other stakeholders to deliver end-to-end solutions. Troubleshooting & Debugging: Solve complex production issues and implement reliable, performance-optimized solutions. Mentorship: Provide guidance and mentorship to junior and mid-level engineers, fostering a collaborative environment. Continuous Learning: Stay updated on the latest trends and advancements in backend development, AI, and distributed systems. What We re Looking For: Experience: Minimum 10 years of professional experience in backend development, with at least 4 years of experience in AI, NLP, or ML. Programming Skills: Expertise in one of the following programming languages: Java, Python, or Golang. Distributed Systems: Proven experience in building and maintaining distributed systems at scale. Cloud Platforms: Familiarity with at least one major cloud platform (Azure, AWS, or GCP). System Design: Strong understanding of system design, architecture patterns, and data structures. Database Knowledge: Experience with relational and NoSQL databases. API Development: Proficiency in developing RESTful APIs and microservices. Security & Performance: Solid understanding of security best practices and performance optimization in backend systems. Problem-Solving Skills: Strong analytical skills with a proven track record of solving complex engineering challenges. Communication: Excellent communication skills with the ability to collaborate across teams and interact with non-technical stakeholders. Preferred Skills: Containerization: Experience with Kubernetes, Docker, or other containerization tools for scalable deployment. Messaging Systems: Familiarity with Kafka, RabbitMQ, or similar messaging systems for real-time data processing. CI/CD: Knowledge of CI/CD pipelines and automation tools to ensure efficient development and deployment. Data Pipelines: Familiarity with data pipelining frameworks such as PySpark, Flink, or similar for real-time processing. What We Do and Value: At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making through advanced AI technology, and we are dedicated to delivering excellence in every aspect of our work. Company Perks & Benefits: Competitive salary, equity, and spot bonuses Paid sick leave Latest MacBook Pro for your work Comprehensive health insurance Paid parental leave Work from home or from our vibrant Bengaluru office with hybrid work arrangements Our Commitment to Diversity and Inclusion: Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, marital status, or any other characteristic protected by law. If you re excited about building innovative backend solutions and want to work with cutting-edge technologies in a forward-thinking team, we d love to hear from you!

Job Title: Support Engineer Location: Bengaluru Company: Loadshare Networks About Loadshare Networks At Loadshare, we re building India s largest intra-city logistics marketplace. Founded in 2017, we re a Series C startup backed by leading investors such as Tiger Global, Matrix Partners, BII, Stellaris, BeeNext, and Filter Capital. Our platform supports a wide range of intra-city logistics operations, including: Quick Commerce: Blinkit, Zepto, BBNow Food Delivery: Swiggy, Zomato Hyperlocal: Apollo, Licious Grocery: Reliance, Spencers, ONDC eCommerce: Flipkart, Amazon, Meesho, ShipRocket Bike Taxi: Uber, Ola Scale & Reach: 500,000+ daily last-mile deliveries across 500+ towns 20,000+ active delivery partners 1M+ shipments daily via our proprietary supply chain SaaS platform Role Overview We re looking for a skilled Support Engineer to join our Bengaluru team. You ll be the first point of contact for resolving customer issues, analyzing technical problems, and collaborating closely with the engineering and product teams to ensure a smooth, high-quality user experience. This role is ideal for someone who enjoys problem-solving, has strong technical aptitude, and communicates clearly with internal and external stakeholders. Key Responsibilities Troubleshoot and resolve user-reported issues on web and Android platforms. Collaborate with product and engineering teams to handle technical escalations. Conduct root cause analysis and assist in identifying long-term fixes. Manage tickets and user requests using support tools such as Freshdesk or Zendesk. Document known issues and resolutions to improve the support knowledge base. Perform data analysis using SQL and Excel to support incident investigation. Support implementation and onboarding efforts for clients as needed. Proactively suggest product or process improvements based on user feedback. Requirements 2+ years of experience in a technical support role, preferably in a B2B SaaS environment. Strong skills in SQL, database management, and Microsoft Excel. Hands-on experience with customer support tools like Freshdesk, Zendesk, or similar platforms. Prior experience supporting cloud-based applications and Android apps. Excellent troubleshooting and problem-solving skills. Strong verbal and written communication in English and Hindi. Ability to clearly articulate issues, root causes, and solutions to both technical and non-technical audiences. Experience in stakeholder engagement, customer success, or relationship management is a plus. Key Skills SQL, Databases, Excel Problem Solving & Root Cause Analysis Freshdesk / Zendesk / Support Platforms Cloud & Android Application Support Customer Service & Relationship Management Gap Analysis & Stakeholder Communication

End to End Solution Architect Location: Bangalore Role: End to End Solution Architect Experience: 15 - 25 years Number of Positions: 2 Qualifications: Job Description: Minimum of 15 years experience as an enterprise/solution architect in the telecom domain. Should have worked in telecom OSS systems. Knowledge about Enterprise products (B2B space) is needed e.g., managed broadband, managed security, etc. Telecom/Cable background is a must. Must be fluent in German. Must have experience in a multi-vendor environment. Manage Architecture deliverables; ensure understanding of Solution across all Epics and Tracks. Create and maintain end-to-end architecture artifacts including but not limited to, interface design documents, process design documents, sequence diagrams, data flow diagrams, and data models across the B/OSS ecosystem. Create and maintain the solution architecture roadmap across all Epics and produce architecture blueprints for each release iteration. Review business requirements and collaborate with development teams to identify system impacts and estimates. Conduct and represent in Joint Application Design (JAD) sessions as necessary during the design and integration phases. Follow through architecture issues and integration challenges that arise throughout the software development life cycle and provide resolution. Collaborate and drive alignment with key business stakeholders, solution development, and testing teams on architecture approach and direction. Co-ordinate with PM s, infrastructure/operations team, testing teams, and release/change control teams as needed. Defining software enterprise architecture. Demonstrating the ability to create systems architecture and solution design given a brief product requirement. Designing new features to meet new business requirements. Must have knowledge of Middleware-oriented management, Enterprise Service Bus (ESB), Enterprise Architecture tools (Visio, IBM Rational Software Architect, etc.), and Service Oriented Architecture (SOA). Workflow and business process management. System integration lifecycle for an OSS implementation. Expertise on leading COTS platforms. Office core field service management. Familiarity with Agile software development processes knowledge of the scaled agile framework is preferred. Ability to work in a multi-vendor environment.

Join Us in Reshaping the Data Storage Industry We re in an unbelievably exciting area of tech, fundamentally reshaping the data storage industry. At Pure Storage, you ll have the chance to lead with innovative thinking, grow alongside us, and collaborate with the smartest team in the industry. If you're ready to make a lasting impact and seize boundless opportunities, come join us! Position Overview: Join our growing SAP team as an experienced SAP Cloud Platform Integration (CPI) Developer. In this role, you'll specialize in designing and implementing scalable integration solutions. You will be a key player in building and optimizing SAP CPI processes to support our expanding business operations. If you're excited about working with a dynamic, innovative team and creating impactful solutions, this is the perfect opportunity for you to grow your career. Responsibilities: Design, develop, and deploy integration flows using SAP CPI between SAP and non-SAP systems. Collaborate with business stakeholders and functional teams to confirm integration requirements and create technical specifications. Monitor, troubleshoot, and resolve integration-related issues. Ensure compliance with security and governance standards during integration design and development. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. 4 to 6 years of experience in IT with a focus on SAP integration development, specifically on SAP CPI. Knowledge of integration patterns and techniques, as well as experience with API management. Experience implementing security protocols such as OAuth, HTTPS, and SSL/TLS. SAP CPI certification is preferred. This is a primarily in-office role, so you will be expected to work in our Bangalore office in compliance with Pure's policies, unless on PTO, work travel, or other approved leave. What You Can Expect from Us: Pure Innovation: We celebrate those who think critically, embrace challenges, and aspire to be trailblazers. Pure Growth: We provide the space and support for you to grow alongside us and contribute meaningfully. Pure Storage has been named one of Fortune's Best Large Workplaces in the Bay Area, Fortune s Best Workplaces for Millennials, and certified as a Great Place to Work. Pure Team: We build each other up, setting aside egos for the greater good. We understand the value of bringing your full and best self to work. That's why we offer a variety of perks to help you maintain a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. For more details, visit purebenefits.com. Qualification : Bachelors degree in Information Technology, Computer Science or related field.

Customer Success Manager About the Role: Customer Success Management Shopalyst offers a platform for brands to scale data-driven marketing with shoppable ads. With first-party purchase intent signals, we help brands leverage digital media with greater effectiveness and efficiency. You will be heading our customer success team who helps our customers adopt data-driven marketing at scale. Responsibilities Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response) Analyze data trends and client performance Build and Manage the operations team Provide input for product management and engineering teams Requirements Minimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company. Experience in stakeholder and client management. Excellent communication, analytical and influencing skills. Ability to build and manage a team of associates Ability to work and succeed in a dynamic, quickly-changing environment. We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply. If you lack the desired experience, but do have theknowledge and confidence to leave a mark, go ahead and apply. Experience Minimum of 10 years of relevant experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential,purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees,communities and the business.

About _VOIS (Vodafone Intelligent Solutions): _VOIS is a strategic arm of Vodafone Group Plc, driving innovation, enhancing quality, and delivering efficiencies across 28 countries. Operating from seven global locations Albania, Egypt, Hungary, India, Romania, Spain, and the UK our team of over 29,000 highly skilled professionals powers Vodafone s transformation journey. Established in 2006, _VOIS has grown into a global, multi-functional Centre of Excellence for Intelligent Solutions, delivering value-added services in IT, Business Intelligence, Customer Operations, HR, Finance, Supply Chain, and more. Our focus is on creating business outcomes that support Vodafone s mission of connecting for a better future. About _VOIS India: Since its inception in 2009, _VOIS India has evolved into one of our key global delivery hubs. With more than 14,500 employees across Pune, Bangalore, and Ahmedabad, _VOIS India supports Vodafone s global markets and functions. We deliver world-class services in areas such as Information Technology, Networks, Business Intelligence & Analytics, Robotics & AI, Digital Business Solutions, Finance Operations, Supply Chain Operations, and Human Resources. Job Role: UC Network Platform Design Specialist Key Responsibilities: Deliver low-level platform designs for all UC network platforms, ensuring alignment with project plans and effective collaboration with other teams. Own and manage the UC Network baseline, lifecycle, and platform integrity. Lead projects to maintain platform integrity and ensure optimal performance. Manage team resources to meet delivery deadlines and budget expectations. Provide advanced 3rd line support for complex UC network issues. Core Competencies & Required Skills: Minimum 5 years experience in designing and deploying large-scale computing and network infrastructures. Strong expertise in: CISCO: 9K, 7K, 2K, 1K, Catalyst 3x50 switches CISCO ASA and Juniper Firewalls CISCO Unified Computing network components (e.g., DCNM, Fabric Interconnect) IP Routing Protocols: BGP, OSPF CISCO HCS and routers Load Balancers (desirable) SDN/NFV and cloud platforms (Amazon AWS, Google Cloud, Microsoft Azure) (desirable) System administration skills (Windows Servers, RedHat Enterprise) are a plus. Equal Opportunity Employer: At _VOIS, diversity and inclusion are part of who we are. We celebrate individuality and welcome diverse perspectives, creating a workplace where everyone feels empowered to be their authentic self. We do not discriminate based on age, color, gender, gender identity, gender expression, nationality, race, religion, sexual orientation, disability status, or any other legally protected characteristic.

Job Overview: Develop, integrate, enhance and solve Salesforce Sales Cloud and CPQ solutions. Complete technical projects and maintain live services as technical lead of a cross-disciplinary and geographically diverse team. Deep technical expertise, ensuring systems are performant and fit-for-purpose, with a requirement for on-call support as needed. Responsibilities: Core responsibilities include but not limited to: Lead technical design, development and implementation of Salesforce products and services. Modernise and/or improve Salesforce live services through continuous improvement. Design, develop, and maintain solutions within a DevOps environment, including the creation and upkeep of comprehensive documentation. Ensure sustained service performance levels for Salesforce products and services including responding to and resolving incidents. Required Skills and Experience: Strong IT background with consistent track-record in complex Salesforce projects. Hold at least a B.Tech in computer science, information technology, or a related field, at least 6 years of overall experience in similar role within a large, global organisation of which minimum 3 years working with Salesforce Sales Cloud & CPQ. Successful history as technical lead in large-scale projects from inception to completion needed. Ability to work autonomously, commitment to staying abreast of the latest industry developments. Sales Cloud: Lead, opportunity, quote, and product management; Sales Cloud-specific functionalities like Opportunity Teams, Sales Path, and Collaborative Forecasts. Configuration: Salesforce objects, fields, page layouts, record types, and security settings (profiles, permission sets, role hierarchy, sharing rules); Experience in setting up and customising sales processes, stages, and workflows. Automation: Automating sales processes using Flows; build sophisticated automations tailored to sales operations. Custom Development: Proficiency in Apex, Visualforce, Lightning Component Framework and Aura Components; Salesforce DX and version control. Salesforce CPQ: Product-rules, price-rules, discount schedules, quote templates, and approval processes; CPQ bundle configurations, options constraints, and configuration attributes. Complex pricing scenarios tailored to business needs. Nice To Have Skills and Experience: Integration: Integrate external systems using Salesforce APIs (REST, SOAP, Bulk, Metadata); Middleware platforms like MuleSoft. Data Management: Import, export, and migration; quality and governance principles; database concepts and modelling within Salesforce. Reporting and Analytics: reports and dashboards within Salesforce catering to specific needs of CPQ analysis, such as quote accuracy, discount levels, and sales performance. Salesforce Certified Sales Cloud Consultant and/or Certified Administrator; additional certifications like Certified Advanced Administrator or Certified Platform Developer; Certified CPQ Consultant! Experience with Agile practices, including familiarity with Scrum and Kanban frameworks for managing development cycles and delivering incremental improvements! In Return: Arm is an equal opportunity employer, committed to providing an environment of mutual respect, where equal opportunities are available to all applicants and colleagues. Arm prohibits discrimination or harassment of any kind based on race/ethnicity, religion, national origin, age, sex, sexual orientation, gender, gender identity and expression, disability, neuro-diversity, pregnancy, medical condition, marital status, citizenship status, military/veteran status, as well as those characteristics protected by applicable laws, regulations and ordinances. Arm s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. #LI-KR2 Accommodations at Arm At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect wher...

Job Overview: As a Software Engineering Technical Leader in Arm IT, you will be responsible for our many of our custom digital applications. Your role is pivotal in driving the strategic roadmap and operational performance of customised solutions, initiatives and services. You are expected to balance technical proficiency, team leadership and a good understanding of full stack software development. This role is based 100% in Bengaluru in India, occasional international travel may be required for company events, special team meetings and / or workshops. Responsibilities: Lead the technical implementation of business requirements whilst keeping the application quality high. Empower team members, foster a positive work atmosphere, and keep the team engaged and committed to team objectives. Nurture professional growth of team members through regular mentoring, coaching, and feedback. Required Skills and Experience: As with anyone leading a technical team, a strong combination of technical knowledge and experience as a line manager is needed. You will have at least a B. Tech in computer science, engineering, or a related field, with at least 8 years of proven experience, 5 years in a leadership role, of which 2 years of line management and running successful technical teams. You should expect to occasionally facilitate incident resolution and service restoration during P1 / P2 incidents, ensuring robust support levels and smooth user experience is always maintained. You have robust DevOps project management and delivery skills, with a verifiable history of delivering software projects. We are looking for someone with a solid technical background with the following technologies: Significant commercial experience with .Net. Single Page Applications (SPAs) using frameworks like React, Next.js or Vue.js including state management. Databases like MongoDB, SQL Server, MySQL, PostgreSQL, Cosmos DB. Continuous Integration & Deployment tools like Jenkins, Azure DevOps and Terraform. Containerization with Docker and orchestration with Kubernetes. Cloud platforms such as Azure and AWS and their recommended practices. Nice To Have Skills and Experience: Professional experience with an Enterprise level CMS! Have worked with integrating SaaS products into a customer-facing digital experience Risk Management: Identify potential project, delivery and operational risks early, evaluate their impact, and implement strategies to mitigate them! In Return : Arm s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. #LI-KR2 Accommodations at Arm At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Position: Manager Automation/Self-Service Business: Future of Experience Location: Bangalore About Juniper Networks At Juniper, we believe the network is the greatest vehicle for knowledge, understanding, and human advancement. Delivering an experience-first, AI-Native Network depends on the creativity and dedication of our people a philosophy we call the Juniper Way. Job Summary We are seeking a highly accomplished professional with 15+ years of experience in developing and managing self-service and automation solutions powered by AI and Machine Learning (ML). The ideal candidate will have a proven track record of leading cross-functional teams, optimizing processes, and driving innovation in support and services functions. Role and Responsibilities Customer/Stakeholder Focus Maintain strong customer focus and drive innovation to meet business outcomes. Facilitate communication among internal and external stakeholders. Coordinate across technical teams to ensure timely service restoration, resolution, and root cause analysis. Monitor the effectiveness of implemented AI/automation solutions and continuously optimize them. People Management Hire, train, and develop a high-performing team to deliver business goals. Demonstrate exceptional team management, fostering collaboration and innovation. Address conflicts and resolve team issues promptly and effectively. Plan team capacity and ensure adequate staffing to meet project demands. Business Strategy & Execution Develop and execute a strategic roadmap for AI and automation in support & services, aligning with overall business objectives. Identify opportunities to optimize processes, reduce costs, and enhance user experience through AI-driven solutions. Ensure compliance with relevant regulations and industry standards. Track solution performance and make data-driven improvements. Required Skills Strong understanding of AI and traditional ML models architecture, infrastructure, and frameworks. Proficiency in data analytics tools, models, and interpretation. Project management expertise with experience in large-scale automation initiatives. Familiarity with APIs and modern-stack technologies is beneficial. Education & Experience Bachelor s degree in Engineering, Computer Science, or a related field (Master s preferred). 15+ years of experience, with at least 7 years in people management within relevant domains. Our Values The successful candidate will be a role model for the values of the Juniper Way: Be Bold Build Trust Deliver Excellence Equal Opportunity Statement Juniper Networks is an equal-opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability, or veteran status. We provide reasonable accommodation for individuals with disabilities throughout the hiring process. Qualification : Bachelors degree in Engineering, Computer Science, or a related field (Masters preferred).

We are looking for a Senior Technology Operations Analyst to join our L1 Prod Support in Bangalore. We are looking for someone who has experience in 24/7 customer support model. You should have knowledge on Java / Tomcat based Application structures since we are supporting for the Application issues reported by customers. We would love to speak with you if you have skills in Linux, AWS, SQL, Monitoring tools & DevOps (Jenkins) tools. About you - Skills & Experience Computer Science related bachelor s degree or equivalent experience. Minimum 5 years of equivalent experience, including a familiarity with Linux systems fundamentals, AWS Services, networking, and database technologies. Strong experience on Ticket & Monitoring tools on ServiceNow, Salesforce, PagerDuty, Datadog. Strong experience in Linux knowledge in SQL and Data management process. experience in AWS platform (Services EC2, ELB, ASG, VPC, Route53,) Must have a good understanding of distributed computing and solid understanding of networking and UNIX system concepts Strong customer service mindset. What would you be doing in the role Actively monitor the stability and performance of Java / Tomcat based Applications in AWS data centers, Run the Application support desk for a 24x7 distributed enterprise environment. Ensure standards and SLAs are met, including response time, follow up, ticket updates, and resolution Escalate events as required by the documented procedures with the proper level of urgency and follow-through. Responsibility for the external / internal customers reported issues through the salesforce. Performing scheduled jobs (Daily / weekly / monthly) for CompuMark Product. Interface with L2 DevOps and Dev teams to coordinate next actions. Perform standard systems and website troubleshooting - diagnose troubles detected by our systems and work quickly to resolve issues Apply applications specific updates and fixes. Work closely with an existing team of skilled operation engineers. It would be great if you have ITIL V3/V4 Foundation Certification, Public and Private Cloud Certifications. Knowledge in SQL and Data management process Experience creating and maintaining documentation in Confluence and other relevant tools (PowerBi, PPT). Basic knowledge of NOC/SOC About the Team L1 extent 12 members, 24/7/365 Coverage and first-level support for BIS and Customer Facing / Flagship Application Products. Provide Application Monitoring, Incident Identification, Validation, Remediation and/or Escalation for over 190 Plus Applications. Executing the scheduler jobs through Mainframe and Airflow for the CompuMark and Cortellis Applications. Hours of Work Fulltime 45 hrs/week 24/7 rotational shift At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Computer Science related bachelors degree or equivalent experience.

At Tide, we re building a finance platform to help small businesses save time and money. We offer business accounts and banking services alongside a comprehensive set of administrative solutions, from invoicing to accounting. Launched in 2017, Tide is trusted by over 1 million small businesses worldwide and is available to SMEs in the UK, India, and Germany. Headquartered in London, we have offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, with a global team of 2,000+ employees. As we expand into new markets, we re constantly seeking passionate individuals to help us empower small businesses. About the Team The Security Engineering Team at Tide is divided into three core areas: Product Security, Threat Detection & Response, and Identity. Product Security (this role) focuses on embedding security throughout our product lifecycle, from secure design reviews and threat modeling to penetration testing, ensuring security is baked into every stage of development. Threat Detection & Response builds a robust detection and automation platform, proactively defending against emerging threats and making Tide resilient. Identity manages Tide s staff identity platform, ensuring secure access with modern strategies like zero trust and multi-factor authentication. Collaboration is central to our work standups, shared channels, and cross-functional projects keep us aligned and cohesive. About the Role We re seeking a Senior Product Security Engineer with a passion for application security and resilient software development. You ll be responsible for hunting vulnerabilities in our web and mobile applications, collaborating with engineering teams to remediate strategically, and ensuring security is seamlessly integrated into our development process. You ll be an advocate for security across the organization, mentoring engineers, and introducing the latest security tools and trends. As a Senior Product Security Engineer, you will: Dive deep into mobile and web technologies to proactively hunt for vulnerabilities. Secure cloud-native applications, ensuring best practices across Tide s AWS cloud environment. Perform threat modeling and guide teams in secure design principles to prevent vulnerabilities. Remediate vulnerabilities through strategic initiatives and hands-on patching. Act as a subject matter expert across a range of security areas, particularly application security. Mentor and coach junior engineers, sharing your expertise to raise the security bar. Integrate security into our CI/CD pipelines, leveraging automation to catch vulnerabilities early. What We re Looking For: Extensive experience in Application Security (AppSec), with a deep understanding of concepts like Secure Enclave, URL Schemes vs. Universal Links, and presigned URLs in S3. Proficiency with tools like Burp Suite (bonus points if you ve built custom extensions). Excellent communication skills able to clearly articulate vulnerabilities and advocate for their remediation. Hands-on experience with cloud-native applications and consistently applying security best practices. Ability to write proof-of-concept (POC) scripts to demonstrate findings and their potential impact. A passion for the security community public speaking, blogging, bug bounties, or sharing your work on GitHub is a plus. Our Tech Stack: Cloud Environment: 100% containerized on AWS EKS. Infrastructure as Code (IaC): Managed via Terraform and Terragrunt. Deployment: GitOps with Argo CD, supported by Helm and Crossplane. CI/CD: GitHub Actions and all source code hosted on GitHub. What You ll Get in Return: Competitive salary Health Insurance (Self & Family) Term & Life Insurance OPD Benefits Mental Well-being Support through Plumm Learning & Development Budget WFH Setup Allowance Leave Benefits: 15 Privilege Leaves, 12 Casual Leaves, 12 Sick Leaves, 3 Paid Days Off for Volunteering or L&D Activities Stock Options Tidean Ways of Working: We support a flexible workplace model, balancing remote and in-person work to meet the needs of different teams. While remote work is encouraged, we believe in face-to-face interactions to foster innovation and strengthen team spirit. Our offices are hubs for collaboration and community-building. Diversity & Inclusion at Tide: At Tide, diversity and inclusion are at the heart of our culture. Our Tideans come from diverse backgrounds, bringing unique perspectives that help us build products that resonate with our members. We are committed to creating an environment where everyone s voice is heard, and all individuals regardless of ethnicity, gender identity, sexual orientation, or disability are welcomed and celebrated. We are One Team, fostering transparency and inclusion in everything we do.

ABOUT TIDE Tide is a leading financial platform committed to helping small businesses save time and money. We offer business accounts, banking services, and a comprehensive range of administrative solutions, such as invoicing and accounting, to simplify business operations. Since our launch in 2017, Tide has grown rapidly, serving over 1 million small businesses worldwide. Our services are available to SMEs in the UK, India, and Germany. Headquartered in London, Tide also has offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, with a talented team of over 2,000 employees. As we continue expanding into new markets, we seek passionate and driven individuals to join us on our mission to empower small businesses. Together, we help business owners focus on what matters most growing their companies. ABOUT THE TEAM Our 40+ engineering teams drive Tide s innovation and product development. Collaborating across key business areas such as Payment Services and Business Services, these teams design, build, and maintain our diverse product catalog. We empower our engineers with autonomy and trust, allowing them to make critical technical decisions that shape the future of Tide s Global One Platform. Our engineers work in small, autonomous teams organized by business domains, each owning the full lifecycle of its microservices. We foster a culture of collaboration through technical discussions and Communities of Practice, where engineers share best practices and set guidelines, regardless of their level on Tide s Growth Framework. ABOUT THE ROLE As an engineer at Tide, you will: Contribute to Tide s event-driven microservice architecture, consisting of 200+ services managed by 40+ teams. Design, build, run, and scale globally the services your team owns. Develop services using Java 17, Spring Boot, and JOOQ. Expose and consume RESTful APIs, focusing on high-quality API design essential in Open Banking. Utilize SNS+SQS and Kafka for event-driven communication. Work with PostgreSQL via Aurora in an AWS-heavy environment. Deploy services frequently (often multiple times daily) using CI/CD pipelines powered by GitHub Actions with JUnit and Pact Testing. Embrace GitOps with ArgoCD and collaborate with our Cloud team, which uses Docker, Terraform, and EKS/Kubernetes to manage the platform. Monitor and troubleshoot services using DataDog. Collaborate closely with Product Owners to translate user needs, business opportunities, and regulatory requirements into well-engineered solutions. WHAT WE ARE LOOKING FOR We are seeking candidates who: Have experience building server-side applications with a solid understanding of backend programming languages (knowledge of Java is a plus, but a willingness to learn is essential). Are proficient in backend frameworks (e.g., Spring/Spring Boot) and have experience developing microservices that expose and consume RESTful APIs. Have experience engineering scalable, reliable solutions in a cloud-native environment with a solid understanding of CI/CD and Agile practices. Demonstrate a mindset focused on delivering secure, well-tested, and well-documented software that integrates with third-party providers and partners. OUR TECH STACK Languages/Frameworks: Java 17, Spring Boot, JOOQ Architecture: Event-driven architecture using SNS+SQS and Kafka Datastores: MySQL and PostgreSQL via RDS or Aurora (AWS-heavy environment) Cloud and Infrastructure: Docker, Terraform, EKS/Kubernetes Monitoring and Observability: DataDog, Elasticsearch/Fluentd/Kibana, Rollbar CI/CD: GitHub Actions with SonarCloud, Snyk, JUnit, and Pact Testing WHAT YOU WILL GET IN RETURN Competitive salary Health insurance for self and family Term and life insurance OPD benefits Mental wellbeing support through Plumm Learning and development budget Work-from-home setup allowance 25 annual leave days Family and friendly leave policies TIDEAN WAYS OF WORKING At Tide, we embrace a flexible workplace model that supports both remote work and in-person collaboration. While remote work is encouraged, we believe face-to-face interactions help foster innovation, team spirit, and a sense of community. Our offices are designed as collaboration hubs, where teams can gather regularly to strengthen connections and develop ideas together.

ABOUT THE ROLE: As a Senior Engineer at Tide you will be working on the designing, creating and running the rich product catalogue in one of our Business areas (e.g. Payments Service, Business Service). We have a long roadmap ahead of us and rarely run out of interesting problems to tackle. This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our engineers to make real technical decisions that affect multiple teams and shape the future of Tide s Global One Platform. We work in small autonomous teams, grouped under common domains owning the micro-frontends that makes Tide a great application. We self-organise, gather together to discuss technical challenges, and set our own guidelines on our Community of Practice regardless of where one currently stand in our Growth Framework. We are focus on deliver a WOW! experience whilst ensuring a resilient, error-free and scalable codebase. As a Mobile Engineer you ll be: You will be learning and sharing knowledge with our engineers on new things often, as we believe in experimentation, T-shaped engineering and collaborative learning for career growth You will be working on our new and existing products for our Business Areas. We have an exciting roadmap with brand new features and we will need you to solve interesting problems You will have the opportunity to make a difference by leveraging your experience connecting with less experienced engineers, collaborating and cheering together Joining one of our expanding multi-disciplinary agile teams, you will work together with product owners, UI/UX designers, architects, engineers, and other business members to translate requirements into well-engineered solutions You will join our Flutter Community of Practices, and your input on how to improve processes and maintain high quality across the team will be very welcome Career progression is as important to us as it is for you, and we, therefore, have put in place a Tide Growth Framework to guide you. With our expanding teams and business, we will encourage you to outgrow your initial responsibilities, if you so desire Our company is committed to creating an inclusive and diverse environment, that fosters cooperation in everything we do. This role offers an exceptional opportunity to make a real difference with responsibilities across engineering practices in a supportive and rapidly expanding company! WHAT WE ARE LOOKING FOR: You have working experience with Flutter as a Software Engineer You have experience with popular Flutter libraries, tools and its lifecycle You are passionate about building great products in small, autonomous, agile teams You have a passion for automation tests and experience writing testable code You have experience building sleek, high-performance user interfaces and complex Mobile apps that successfully shipped to customers OUR TECH STACK: We utilise the latest iterations of Flutter and Dart We use popular and trusted plugins, packages, and tools, preferring leveraging existing solutions over reinventing the wheel. We adopt a modular approach in building our applications, viewing each small package akin to a Lego block. More on our approach can be found here. With Melos, we handle an extensive Dart codebase, featuring over 300 packages and around 2 million lines of code. We manage state and dependency injection efficiently using flutter_bloc, get_it and injectable. Our application navigation leverages auto_route and flow_builder. We approach the backend communication implementation using freezed, json_serializable, retrofit, and dio interceptors. More about this approach here. We heavily rely on code generation with mason and build_runner. i69n is our tool of choice for localisation. You can find how we do it here. We're deeply committed to Behaviour Driven Development (BDD) tests, and we use bdd_widget_test to help us on that. You can find more here. Firebase Suite, DataDog, LaunchDarkly, and Segment assist us in tracking, monitoring, and deploying securely. Our CI/CD pipelines and weekly releases are facilitated by GitHub and GitHub actions. WHAT YOU LL GET IN RETURN: Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you ll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Who We Are The Routing Technology Group (CSG) develops software for Cisco's routing, switching, and wireless platform portfolio. We are heavily investing in transforming networking with innovative solutions that will redefine how IT is consumed. Your work with us will impact the way our customers engage with our systems from every perspective. What You'll Do We have an exciting opportunity for a Senior Software Engineer eager to develop technical expertise by solving complex problems for our Service Provider customers. As part of the team, you will play a pivotal role in automating solution testing and taking part in integration, performance, and end-to-end test activities for critical solutions. Key Responsibilities: Collaborate with architects, technical marketing, product management, and development teams to define and implement comprehensive test plans. Conduct test case and code reviews to ensure test scenario accuracy and coverage. Modernize and automate testing processes to improve overall code quality and the automation code base. Provide technical expertise and mentorship to the team, ensuring proper test methodologies are applied. Who You'll Work With At Cisco, you ll be designing, implementing, and enabling the next-generation software stack for our routing, switching, and wireless portfolios. You will be part of a fast-paced, agile development team working with cutting-edge software and tools to create disruptive solutions that focus on simplicity. The team develops network software for routing protocols, manageability protocols, and solutions that closely interact with the Core OS. You ll collaborate with platform development teams to enable the software stack on current and future platforms. This team owns the software for protocols like BGP, OSPF, EVPN, SR, ISIS, and Multicast. Together, we ll drive the future of networking. Who You Are You are a self-motivated, detail-oriented professional who thrives in problem-solving. With a passion for testing, you excel at bringing transparency to ambiguous situations. You are a strong team player who can influence others and be a change agent, driving automation while communicating the value of your work clearly. Role & Responsibilities Collaborate with a team of talented engineers to develop IOS-XR routing features for a $15B portfolio. Influence the future of networking by developing transformative systems and software. Work closely with developers and marketing teams through stages like PRD, functional specs, and design reviews to develop test plans, tools, and utilities. Minimum Qualifications MS in Electrical Engineering (EE), Computer Science (CS), or related field with 0-3 years of relevant experience, or a BSEE/CS. Experience in feature-level testing and understanding of access, edge, and core routing platforms and software stacks. Strong understanding of networking fundamentals, protocols, and technologies (L2 to L7). Automation experience with Python or similar programming languages. In-depth technical knowledge of BGP, Segment Routing, and EVPN. Familiarity with SP customer deployments. Strong vision for solving complex problems. Experience with the software development cycle and software engineering. Excellent teamwork and communication skills. Highly self-motivated and ambitious. Proficiency with Linux and modern software tools for development/debugging. Strong software engineering and programming skills (preferably in Python). Good networking skills. Why Cisco #WeAreCisco At Cisco, we value the uniqueness of every individual, bringing diverse talents together to create impactful technology that powers a digital future for all. We're not just a hardware company we re also a software and security leader. Our innovative network adapts, predicts, learns, and protects. We focus on creating a culture of innovation and creativity, where learning from failure is encouraged. We aim to make a difference, not just in the tech world, but in communities as well. Giving back is integral to our culture we provide 10 paid days off per year to volunteer and make a positive impact. At Cisco, it doesn t matter if you have colorful hair, tattoos, or a love for pop culture what matters is your passion for technology and your desire to change the world. Bring your authentic self to work, with us! Qualification : MS in Electrical Engineering (EE), Computer Science (CS), or related field with 0-3 years of relevant experience, or a BSEE/CS.

Job Description At Cisco, we are a global leader in networking and IT, driving innovation and redefining how people connect, communicate, and collaborate. Our mission is to shape the future of the internet by creating outstanding value and opportunity for our customers, employees, investors, and ecosystem partners. We are committed to fostering a diverse and collaborative environment where everyone can thrive and contribute to our collective success. What You'll Do As a CVT Solution Qualification Engineer, you will work alongside a dedicated, dynamic, and hardworking team to qualify and automate key technologies and solutions for deployment in high-end Cisco Web and Service Provider customer environments, impacting millions of users globally. Your responsibilities will include: Designing, automating, configuring, and qualifying customer use cases based on IOS-XR for ASR9K, NCS5500, NCS5000, and 8000 platforms. Generating test plans and dynamically prioritizing tasks based on customer needs. Developing test frameworks, tools, and web-based GUIs to support the execution environment and display analytics and machine learning-driven insights. Driving manual and automated test execution, raising, tracking, prioritizing, and verifying defects and fixes. Proactively seeking improvements in test coverage, execution, and automation, optimizing performance and configuration. Reproducing customer issues in internal test labs as requested by customer support teams. Generating test execution reports and technical whitepapers. Collaborating with cross-functional teams across multiple continents. Who You'll Work With As a senior member of this team, you ll work alongside a skilled group of engineers passionate about learning new technologies. The team consists of individuals with various years of experience, ranging from 3 to over 20 years, all of whom bring exceptional value to the table. Our team has a global presence with members located in the US, Canada, and India. You will also have opportunities to interact with groups such as Product Management, Marketing, Sales, Customer Support, Advanced Services, and the Customer Team. Who You Are You have a passion for qualifying and automating SP/web networking solutions and use cases to ensure smooth deployment for our customers. You have hands-on experience with qualifying, deploying, troubleshooting, and maintaining SP/web networking technologies, particularly XR platforms. Minimum Qualifications Bachelor s degree in Computer Science with 8+ years of professional experience or a Master s Degree in Computer Science with 6+ years of professional experience. Experience with Networking Automation, Software Quality Assurance, protocol testing, and supporting Web/Service-provider customers. Experience with routing hardware/platforms/forwarding architecture and networking technologies. Hands-on experience with Python automation. Preferred Qualifications CCIE certification (Routing & Switching / Service Provider / Data Center). Experience with platforms such as ASR9K, NCS5500, NCS5000, NCS540/NCS560, NCS6K, CRS, 8000. Experience with OpenFlow, Netconf, and REST API. Experience with network automation tools such as pyATS, Ansible, Jenkins, and Cisco NSO. Experience with CentOS, Redhat, Ubuntu UNIX/Linux and expertise in Bash/Unix Shell Scripting. Experience in configuring/fixing protocols such as ISIS/OSPF, BGP, L2/L3 VPN, EVPN, Segment Routing, IPv6, MPLS-LDP/RSVP-TE, Multicast, SNMP, Telemetry, gNMI, gRPC, Netconf & OpenConfig Yang Models. Why Cisco? #WeAreCisco At Cisco, we believe in the power of diversity and bringing our talents together to make a difference. We focus on developing innovative technology and powering a digital future for all. Cisco is a leader in the internet revolution, helping organizations around the world whether in health services, education, or business connect, collaborate, and succeed. We empower our employees to innovate, giving back to the community with paid volunteer days and supporting one another through both personal and career milestones. Join us, and bring your unique self to a place where passion for technology and world-changing ideas thrive. Qualification : Bachelors degree in Computer Science with 8+ years of professional experience or a Masters Degree in Computer Science with 6+ years of professional experience.