Senior Business Analyst Jobs in Chennai

Domain Expert AR Operations Location: Chennai Department: AR Operations Career Band: Professional II Role Overview: RCM & Denial Management We are seeking a Domain Expert to join our AR Operations team. You will act as a bridge between physicians and U.S. insurance providers, focusing on Revenue Cycle Management (RCM). Your core mission is to review Explanation of Benefits (EOBs), identify claim denials, and drive resolutions to ensure timely and accurate payment collection. Technical Skills & Core Competencies Claims & Denial Expertise: AR Calling: Minimum 1 year of experience in U.S. Insurance follow-ups and professional verbal communication. Denial Management: Deep knowledge of Denials, Appeals, and Referrals processes. Financial Oversight: Understanding of Recoupment issues and ensuring proper payment allocation. EOB Analysis: Proficiency in interpreting complex Explanation of Benefits to identify billing discrepancies. Process & Compliance: RCM Mastery: Thorough understanding of the end-to-end Revenue Cycle Management workflow. Regulatory Adherence: Strict maintenance of HIPAA compliance and patient data confidentiality during all interactions. Professionalism: Ability to maintain high standards of written and verbal communication with international insurance representatives. Key Responsibilities Operational Execution: Insurance Liaison: Execute calls to U.S. insurance companies to resolve outstanding billing issues and claim status. Strategic Resolution: Take decisive action on denied claims, including drafting Appeals and managing Referrals. Billing Accuracy: Identify and rectify billing errors to prevent recoupment and maximize collection efficiency. Team & Reporting: Workflow Efficiency: Work independently and efficiently under the guidance of the Team Leader AR Operations. Documentation: Ensure all actions taken on claims are accurately documented within the RCM system. Minimum Requirements Bachelor s degree or equivalent professional experience. 1+ year of experience specifically in AR Calling within the healthcare sector. Fluent command of the English language (spoken and written). Proven ability to work in a fast-paced environment while meeting quality and compliance benchmarks. Qualification : Bachelors degree or equivalent professional experience

Position: Business Development Executive Location: Chennai Education: Any Graduate Job Roles and Responsibilities Client Relationship Building: Establish and nurture relationships with potential clients, identifying new business opportunities for both domestic and international processes. Database Management: Maintain and update a database of prospective clients, ensuring accurate contact information and lead status. Lead Generation: Make cold calls and reach out to potential clients to generate new business leads and opportunities. Proposal Support: Assist in drafting and preparing business proposals, including quotations and presentations tailored to client needs. Product Knowledge: Stay informed about all products and services offered by the company to effectively communicate value to prospective clients. Client Meetings: Coordinate and arrange meetings for senior management with potential clients to explore business opportunities. Candidate Profile Experience: Proven experience in Business Development, preferably within the BPO/Call Center industry. Skills Proficient in creating PowerPoint presentations, preparing business modules, and tailoring quotations. Excellent written and verbal communication skills, with the ability to effectively interact with clients. Strong negotiation skills with a keen ability to close deals. Attributes Ability to work under pressure and meet targets in a fast-paced environment. Strong interpersonal skills and a proactive approach to building relationships. Qualification : Any Graduate

Business Intelligence Lead Experience: 6+ Years Location: Chennai Company: Kaleidofin About Kaleidofin Kaleidofin is a pioneering fintech platform creating a digital ecosystem to provide financial access for everyone, everywhere. Through our ki credit platform, we deliver credit health assessments, middleware integration, advanced risk management dashboards, and debt capital market structuring enabling financial institutions to serve underserved segments like women entrepreneurs, farmers, and MSMEs across India, Bangladesh, and Kenya. With over 6 million customers impacted and more than $3 billion facilitated in debt capital, Kaleidofin is backed by global investors including the Gates Foundation, Omidyar Network, and Blume Ventures. Recognized internationally by Forbes Asia and the United Nations, and winner of RBI s Swanari TechSprint and G20 TechSprint 2024, we are committed to innovation and impact. Role Overview We are seeking an experienced Business Intelligence Lead to drive data analytics and reporting efforts that inform strategic decisions across risk, credit, compliance, fraud detection, and product performance. The ideal candidate will bring strong leadership, a deep understanding of financial services data, and hands-on expertise in BI tools and data governance. Key Responsibilities Team Leadership & Development Lead and mentor the Data Analytics team; identify skill gaps and implement training plans. Data Analysis & Insights Leverage BI tools (Power BI, Tableau, Looker) to deliver actionable insights that drive business and partner strategies. Develop and optimize dashboards and reports aligned with business goals. Data Visualization & Reporting Create clear, interactive visualizations for diverse stakeholders, ensuring accessibility and timeliness. Manage robust data pipelines using ETL/ELT tools like Informatica, Talend, or Airflow. Collaboration & Stakeholder Management Partner with cross-functional teams to gather data requirements and support executive, regulatory, and product reporting needs. Present insights to senior leadership to promote data-driven decision-making. Process Improvement & Automation Automate routine reporting and continuously enhance BI tools and workflows for efficiency and accuracy. Data Governance & Compliance Maintain data quality standards and governance practices ensuring compliance with data privacy regulations. Interface with auditors and compliance teams as required. KPI Management Achieve >90% data accuracy through audits and corrections. Ensure >80% user adoption of BI products by monitoring engagement metrics. Deliver cost savings by evaluating BI-driven efficiency improvements. Who You Are Bachelor s or Master s degree in Computer Science, Data Science, Information Systems, or related fields. 6+ years in BI, analytics, or data architecture, with 3+ years in leadership or architect roles. Hands-on experience with BI platforms (Power BI, Tableau, Looker) and proficient in SQL querying. Strong knowledge of financial data domains: credit scoring, transactions, KYC, fraud, lending, payments. Experience with credit bureau data (Experian, Equifax, CRIF) preferred. Experience with cloud data platforms (AWS, GCP, Azure) and data warehousing concepts. Familiarity with machine learning applications in BI or data science is a plus. Relevant certifications such as Microsoft Data Analyst Associate or AWS Certified Data Analytics are advantageous. Join a high-impact team revolutionizing financial inclusion. Work with cutting-edge BI technologies in a fast-growing fintech startup. Thrive in a culture that values innovation, collaboration, and continuous learning. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Information Systems, or related fields

Position: Junior Manager MIS & Analytics Location: Chennai Experience Required: 2 7 years Education: Graduate / Postgraduate / MBA (any stream) Industry Preference: BFSI / NBFC Role Overview We are looking for a highly analytical and detail-oriented Junior Manager MIS & Analytics to support reporting, dashboard management, and data analysis activities. The role involves working closely with senior leadership and regional teams to drive data-based decision-making and ensure accuracy, timeliness, and usability of business reports. Key Responsibilities Collaborate with National Head, Zonal, State & Branch teams for data management and reporting needs. Gather and analyze business requirements for reports, dashboards, and data solutions. Support in transitioning legacy reports to modern BI tools or centralized systems. Ensure accurate and timely delivery of reports and dashboards across teams. Maintain and improve report performance and data availability for end-users. Provide ad-hoc analytical support and generate insights to support operational decisions. Follow and implement best practices in report design, data structuring, and process repeatability. Manage linear data analysis and maintain reporting precision with minimal supervision. Skills & Competencies Advanced Excel proficiency (including pivot tables, VLOOKUP, formulas, etc.) Strong command of the English language (verbal & written) Excellent data analysis, time management, and organizational skills High attention to detail and process accuracy Ability to prioritize tasks and work under pressure Effective communication and stakeholder management Collaborative team player with strong networking skills Preferred Qualifications Graduate or Postgraduate in any discipline (MBA preferred) 1 3 years of relevant experience in MIS reporting, preferably in BFSI or NBFC sectors Experience with BI tools, basic knowledge of data visualization platforms is a plus A data-centric role working directly with leadership across zones Opportunity to shape data practices and dashboarding for business teams Dynamic, fast-paced work environment with long-term career potential Qualification : Graduate / Postgraduate / MBA (any stream)

Job Title: Senior Functional Consultant I Location: Chennai, India Experience: 4+ years Qualification: Bachelor s Degree and Master s Degree (preferred) Job Summary: The Senior Functional Consultant will be responsible for end-to-end solution design, configuration, testing, deployment, training, and support of HR & Payroll products. The role requires excellent communication skills to engage with internal teams, customers, and stakeholders. The candidate should have strong domain knowledge in HR & Payroll, experience with multiple modules, and the ability to manage project deliverables under tight deadlines, including willingness to support ANZ time zones. Key Responsibilities: Design & Documentation: Conduct solution design workshops; prepare design documentation such as Solution Design Document (SDD), Process Flow Sheets (PFS), and integration documents. Collaborate with Center of Excellence (COE), Product, and Product Backlog (PB) teams for customer requirements. Conduct solution playback sessions. Provide knowledge transfer (KT) to Operations teams to prepare process books. Configuration & Engineering: Configure the product based on finalized design documents. Test configurations and customizations thoroughly. Deploy and package configured solutions/customizations/data for migration to subsequent environments. Training: Conduct user training sessions using standard or customized training materials aligned with the solution. Testing & UAT Support: Assist customers in developing test cases and data. Triage and resolve issues raised during testing. Coordinate with COE/Product/PB teams for new requirements. Prepare updated solutions and data for deployment to next environments. Parallel Run & Go-Live Support: Provide KT to Operations teams for parallel run initiation. Assist customers with parallel run strategies. Address issues raised by customers and Operations teams. Collaborate on production cut-over plans with Project Managers. Update SDD documents during Go-Live and Hypercare. Provide BAU support during Hypercare phase. Transition: Prepare transition checklists. Deliver KT sessions to Support teams. Product & Domain Expertise: Experience with HR & Payroll products with at least 3-4 full lifecycle implementations. Strong knowledge of at least 3 modules apart from Payroll (e.g., Core HR, Employee Information, Leave, Time Management, Compensation Planning, Expense). Good understanding of AU & NZ statutory requirements (at least one region). Preferably experience with Workday (WD), SuccessFactors (SF), and Oracle integrations. Basic understanding of integration systems and architecture. Demonstrated domain knowledge of HR and Payroll processes. Implementation & Methodology: Document test cases for configured solutions and customizations; support system and user acceptance testing to ensure quality. Independently conduct requirement gathering sessions, solution demos, and data migration activities. Ensure adherence to RAMCO MAGNA Enterprise Methodology. Assist project/program managers in drafting Entry, Exit, and Acceptance Criteria. Coordinate with product teams on bug tracking, feature requests, and roadmap items. Ensure timely submission of deliverables following governance processes. Provide knowledge transfers and handovers to support teams. Adhere strictly to Statement of Work (SOW), contractual, and management commitments. Mentor and guide junior consultants on product knowledge and processes. Other Requirements: Strong verbal and written communication skills to represent product and solutions to internal and external stakeholders. Ability to work under pressure and meet strict timelines. Willingness to work extended hours / support ANZ time zone as required. Qualification : Bachelors Degree and Masters Degree (preferred)

Job Title: Business Architect/Senior Business Analyst Location: Chennai, India Job Type: Full Time CTC: Negotiable Posted on: 11/04/2025 Project Role Description: Define opportunities to create tangible business value for our banking clients by leading current state assessments and identifying high-level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing a business case to achieve the vision. Your typical day will involve conducting current state assessments, analyzing customer requirements, and collaborating with stakeholders to develop innovative business solutions. Must Have Skills: Finastra Fusion Global PAYplus (GPP) Good to Have Skills: Business Requirements Analysis Experience Requirement: Minimum 2 years of experience is required. Educational Qualification: 15 years full-time education. Responsibilities & Deliverables: Strong experience in Finastra GPP Product as Business Analyst. Should be aware of all flows and rules confirmation in GPP Application. Should have experience on GPP Business Rule/Profile configuration, GPP Logs reading, and exposure to important database tables. Read and understand requirement & solution documents. Should be able to do requirement analysis inline with Payment flows and GPP Applications for all clearings. Able to do GAP analysis and define solutions for GAPs. Configure GPP flows by using rules and system parameters available in GPP. Should be able to set up business entities, offices, and workflows independently. Simulation & Triage of issues raised by customers. Address functional queries from various stakeholders. Ability to create scalable and reusable functional solutions based on requirements/scope. Ability to create and maintain system, functional, and reference documentation. Ability to create requirement specifications based on Architecture / Design / Detailed Processes. Strong Analytical, Communication, Planning, and Coordination skills. Ability to collaborate with all stakeholders (lines of Business Units, vendor partners, technical implementation teams) to balance the complexities of technical implementation. Functional expertise in the relevant domain. For example, Faster Payments, RTGS, SEPA, ISO messaging standard in Payments domain. Detailed understanding of end-to-end Payments processing To/From Scheme SEPA/BACS/Faster/FedWire Payments is very useful.

Project Manager Location: Chennai, India Experience: 3+ years Skills: Project Management, Agile, Scrum, RUP, PMI, PMBOK, Waterfall, SDLC, IT Project Management, Client Handling, Communication Skills About the Role We are looking for a Project Manager with 3+ years of experience in IT project/program management. The ideal candidate should have expertise in Project Management methodologies (Agile, Scrum, RUP, PMI, PMBOK, Waterfall) and Software Development Life Cycle (SDLC). This role requires strong client handling skills, the ability to manage end-to-end projects, and the passion to build quality products. What You ll Be Doing Project Planning & Execution Oversee and manage end-to-end project lifecycle from initiation to completion. Develop and track project timelines, budgets, and deliverables. Implement Agile, Scrum, and other PM methodologies as needed. Team Coordination & Communication Act as a bridge between the development team and senior project management (SPM). Communicate effectively with developers, stakeholders, and clients. Conduct stand-ups, sprint planning, and retrospectives in Agile projects. Client Handling & Stakeholder Management Engage with clients to understand requirements, manage expectations, and ensure project success. Provide regular project updates and reports to stakeholders. Risk & Change Management Identify and mitigate risks, roadblocks, and dependencies. Be adaptable to change management and process improvements. Quality & Delivery Focus Ensure projects meet deadlines without compromising on quality. Maintain a positive, problem-solving mindset to tackle challenges. What You Bring 3+ years of experience in IT project/program management. Proficiency in PM methodologies (Agile, Scrum, RUP, PMI, PMBOK, Waterfall). Strong knowledge of SDLC & IT project lifecycle. Excellent communication & stakeholder management skills. Ability to handle multiple projects simultaneously. Positive attitude, quick learner, adaptable & resilient mindset. Work on exciting and challenging IT projects. Collaborate with a highly skilled and dynamic team. Competitive salary and career growth opportunities. If you are a motivated Project Manager with a passion for delivering quality projects, apply now to join our Chennai team!

Job Title: Senior Analyst BFS (Mortgage Underwriting) Job Summary We are seeking a Senior Analyst BFS to support our Mortgage Underwriting process. This role involves analyzing loan parameters and borrower details, including income, credit, and assets, to determine loan eligibility. The candidate will be responsible for rendering credit decisions based on established criteria while ensuring compliance with Fair Lending and regulatory requirements. Key Responsibilities Mortgage Underwriting Support: Analyze borrower details, income, creditworthiness, and assets. Conduct income verification and employment validation. Perform credit history reviews, including bankruptcy, fraud alerts, foreclosures, and delinquencies. Evaluate collateral value and property specifications against loan terms and regulatory requirements. Decision-Making & Risk Assessment: Assess credit applications and determine borrower risk levels. Ensure compliance with Fair Lending and other regulatory guidelines. Apply prudent underwriting judgment based on industry best practices. Process & Compliance Management: Participate in planning and forecasting exercises with onshore and business associates. Prepare and analyze financial reports on costs and allocations. Ensure SLA compliance, report progress to clients, and run governance meetings. Act as the first escalation point for service delivery issues. Implement continuous process improvements to enhance efficiency. Team & Stakeholder Management: Conduct team meetings and address people-related concerns. Review deliverables on defined parameters for quality assurance. Required Skills & Experience Core Skills: Strong reading comprehension & analytical skills. Excellent decision-making and auditing skills. Knowledge of mortgage lending regulations. Strong logical reasoning and attention to detail. Additional Requirements: Bachelor s degree or equivalent experience. 4 to 6 years of banking experience, including 3+ years in residential Mortgage Underwriting (Conventional/FHA/VA loans). Ability to multitask, meet deadlines, and handle stress effectively. Willingness to work night shifts. Apply Now to join a team where your expertise in mortgage underwriting will make a significant impact!

Job Description Join us as a Trade & Transaction Reporting Analyst Take on a new career challenge and hone your analytic skills in a fast-paced, forward-thinking team. This is a varied role, where you ll be supporting with exception management, reconciliations, controls testing, process management, and issue investigation and resolution. This is an opportunity to develop relationships with stakeholders across the bank, allowing great exposure for you and your work. We're offering this role at senior analyst level. What you'll do In your new role, you ll be supporting trade and transaction reporting and executing a variety of processes. This will include submissions to regulators for trade and transaction reporting, and making sure that controls are adhered to and everything is compliant with our regulatory obligations. As you develop into your role, you ll also be providing support to your supervisor with daily people management and ensuring the ongoing support and development of people. Day-to-day, you ll be: Delivering manual submissions of transactions under all applicable reporting jurisdictions and through appropriate forums. Taking responsibility for the exception management of trade and transaction submissions under all applicable reporting jurisdictions. Raising and escalating any breaches in regulatory reporting on time. Maintaining documentation, including changes in regulations, new regulatory requirements, changes in internal processes, and requests to support the business. The skills you'll need We re looking for someone with an understanding of asset classes, including rates, credit, equity, FX, futures markets, and structured trading businesses. Ideally, you ll have gained this from working in a middle office or operations environment. You ll also need the ability to build and maintain relationships with stakeholders. Additionally, you ll need: Some knowledge of the front-to-back processes needed to maintain a stable and controlled trade environment. An understanding of regulatory reporting requirements. An awareness of risk and control frameworks, including process documentation, control documentation, and supervisory frameworks. Good communication and presentation skills.

Job Overview Senior Engineer - Data Engineering in the Automotive domain with 3-7 years of experience Extensive expertise in pyspark, hadoop, and gcp for designing and implementing data pipelines Proficient in tensorflow, python, and SQL for automation, data quality, and optimization Skilled in big data technologies like numpy, pandas, and data manipulation Responsible for architecting scalable data pipelines, data transformation, performance optimization, monitoring, and collaboration with cross-functional teams Bachelor's degree in Computer Science or equivalent; preferred certifications include Professional Data Engineer and Google Cloud Certified - Professional Data Engineer Good to have experience with CI/CD practices, data processing libraries, data quality, Pub/Sub architectures, and Tekton pipelines management Roles & Responsibilities Architect and Develop Data Pipelines: Lead the design, development, and maintenance of scalable and efficient data pipelines using GCP services like Pub/Sub for real-time data ingestion and BigQuery for storage and analysis. Data Transformation and Processing: Implement data transformation processes to cleanse, enrich, and aggregate raw data from diverse sources, ensuring data quality and consistency. Performance Optimization: Fine-tune data pipelines and queries to enhance performance, reduce latency, and ensure timely data access for stakeholders. Monitoring and Maintenance: Implement monitoring solutions for tracking pipeline performance, addressing issues proactively, and conducting regular maintenance tasks to uphold data infrastructure reliability. Collaboration: Collaborate with Data Scientists, Software Engineers, and Business Analysts to understand data requirements and provide technical solutions to meet business needs. Documentation: Document data pipelines, processes, and best practices to facilitate knowledge sharing and maintain a comprehensive understanding of data architecture. Our ideal candidate Extensive knowledge and proficiency in pyspark, hadoop, and gcp Advanced skills in designing and implementing data pipelines, data modeling, and data warehousing solutions Proficiency in tensorflow and python for automation scripts and data quality Strong SQL skills for querying and optimizing data warehouse operations Expertise in big data technologies like numpy, pandas, and libraries for data manipulation and analysis Monitoring data processes, utilizing GCP services, and implementing data engineering best practices Prioritizing skills in GCP, BigQuery, Python, Data Modeling, SQL, and Data Warehousing Bachelor of Technology (B.Tech) or Bachelor of Engineering (B.E) in Computer Science or Information Technology, or a Master of Technology (M.Tech) in Data Science or Big Data Analytics Certifications such as Professional Data Engineer and Google Cloud Certified - Professional Data Engineer preferred Company overview Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infuse speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful.Altimetrik helps get companies get unstuck . We re a technology company that lives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organization s talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : Bachelor of Technology (B.Tech) or Bachelor of Engineering (B.E) in Computer Science or Information Technology, or a Master of Technology (M.Tech) in Data Science or Big Data Analytics

Job Overview As a Senior Process Analyst Order to Cash (O2C) at IBM Consulting, you will be responsible for managing accounts receivable processes such as posting and balancing daily cash applications, preparing journal entries, filing records, and performing general account reconciliations. This role offers the opportunity to work in a collaborative and dynamic environment, driving digital transformation using agile methodologies and AI-powered workflows. You'll work closely with clients across industries to enhance their hybrid cloud and AI journey. Key Responsibilities Receivables Management: Process and analyze accounts receivable, investigate entries, and handle audit preparation work. Cash Applications: Manage and balance daily cash applications, ensure proper allocation, and investigate unapplied payments. Direct Debit Operations: Handle Direct Debit runs, process rejections, and update Oracle systems as needed. Customer Interactions: Provide information regarding customer payments, refunds, and other accounts receivable questions. Adhere to SLAs: Ensure that all tasks are completed within the client-defined Service Level Agreements (SLAs) and timelines. Reporting & Analysis: Utilize reports to analyze account information, monitor customer account statuses, and improve cash application automation. Minimum Qualifications Education: Bachelor's Degree in Commerce, Accounting, or a related field. Experience: 3-6 years of experience in Order to Cash (O2C), with a solid understanding of accounting principles and accounts receivable processes. Hands-on experience in increasing cash application automation and reducing complexities across accounts. Proven experience in monitoring customer account statuses and cash application performance. Experience in collaborating with customers, sales teams, and finance functions to improve processes. Preferred Qualifications Education: Master's Degree in a relevant field. Experience: Proficiency in ERP Software: Experience using ERP systems (e.g., Oracle, SAP) as an end-user. Strong proficiency in MS Office applications for reporting and analysis. Ability to work under tight timelines and participate in change management initiatives. A team player who engages in team meetings and contributes to achieving business goals. Actively seeks opportunities for personal growth through educational workshops and publications. Why IBM Consulting? IBM Consulting offers a collaborative and innovative environment where curiosity and constant learning are encouraged. As a Senior Process Analyst, you will have the opportunity to work with leading visionaries in the industry, leveraging IBM's extensive technology platforms and strategic partner ecosystem. You will contribute to the hybrid cloud and AI transformation for top global companies and work on impactful, cutting-edge projects that accelerate meaningful change. Skills & Experience Technical Skills: Expertise in accounting and Order to Cash (O2C) processes. Strong problem-solving and analytical skills, with experience in automation and cash application processes. Ability to navigate ERP systems (Oracle, SAP) and MS Office tools for reporting. Communication & Collaboration: Excellent communication skills for interacting with clients and cross-functional teams. Experience working under pressure to meet business objectives and deadlines. This Role Offers The chance to work in a client-facing role that directly impacts digital transformation. The opportunity to drive process improvement and automation in the Order to Cash cycle. A supportive mentorship environment that encourages continuous learning and personal growth.

What You ll Achieve: As a Strategic Business Development Manager, you will play a crucial role in shaping and driving key strategic initiatives within the Global Materials organization under Procurement. Your focus will be on developing long-term growth strategies, enhancing operational efficiency, and supporting profitability objectives. You will lead and contribute to digital transformation efforts and be a key driver of change management within the organization. Key Responsibilities: Operational Strategy Development: Contribute to shaping the operational strategy for the Global Materials organization, ensuring the achievement of operational efficiencies and KPIs. Digital Transformation Leadership: Drive change management efforts as part of digital transformation initiatives, ensuring the smooth transition and successful adoption of new technologies and processes. Strategic Initiative Tracking: Measure, track, and report on the progress of key strategic initiatives, ensuring that goals and objectives are met. Senior Leadership Support: Prepare content and presentations for senior leadership strategy sessions and operational reviews, providing insights and analysis to inform decision-making. Executive Communications: Support senior executive communications for internal and external audiences, ensuring that the right message is conveyed clearly and effectively. Supply Chain Opportunity Identification: Identify areas for improvement within the supply chain processes through fact-based analysis, proposing actionable recommendations to enhance efficiency and performance. Essential Requirements: Relevant Experience: 5 to 10 years of experience in supply chain, with a strong understanding of procurement and business development. Communication Skills: Strong communication and presentation skills, with the ability to articulate complex strategies and ideas to both technical and non-technical stakeholders. Collaboration: A team player with excellent collaboration skills, able to work effectively with cross-functional teams and leadership. Desirable Requirements: Bachelor s Degree: A Bachelor s degree in a relevant field is preferred, though experience and skills may be considered in lieu of formal education. Qualification : Bachelors degree.

Job Description: The Senior Consultant - Services will be responsible for providing expert recommendations and technical guidance to enhance customer satisfaction with EMC storage solutions. You will actively contribute to the configuration, layout, and performance optimization of EMC products, including EMC Isilon, XtremeIO, and Data Domain. This role involves managing the storage infrastructure, executing disaster recovery processes, performing data migration, and contributing to the development of custom solutions. Additionally, you will handle daily operational tasks, manage customer relationships, and collaborate with technical teams to resolve issues. Your knowledge of IT operations, ITIL processes, and storage migration technologies will be vital in this role. You will be expected to stay current with the latest technical specifications and hardware requirements for EMC products. Key Responsibilities: 1. Proactive Recommendations: Help customers maximize their use of EMC storage solutions. 2. Technical Knowledge: Utilize expertise in EMC products (Isilon, XtremeIO, Data Domain) to configure, tune, and maintain storage solutions. 3. Storage Migration Management: Oversee the management of storage migration technology and execute required migrations. 4. Disaster Recovery & Data Migration: Assist with disaster recovery design and execution and perform necessary data migrations. 5. Customer Relationship Management: Build strong relationships with customers, ensuring satisfaction and resolving issues through negotiation and effective communication. 6. Operational Tasks & Availability: Ensure the availability and proper functioning of the storage infrastructure at customer sites. 7. Complex Software Implementations: Perform software implementations according to Statement of Work (SOW), Scope Document, and Architecture Design requirements. 8. Collaboration with Technical Teams: Work closely with internal teams to ensure the effective resolution of technical issues and implement custom solutions. 9. Stakeholder Communication: Participate in meetings to understand and address customer issues, ensuring positive feedback and satisfaction. Additional Responsibilities: 1. Root Cause & Trend Analysis: Validate analyses and reports related to performance, providing insights to key business stakeholders. 2. Change Order Compliance: Ensure compliance with Change Order Implementation Plans and Human Error standards. 3. Value Addition Activities: Mentor team members, prepare Standard Operating Procedures (SOPs), and share knowledge within the organization. 4. On-time Resolution: Ensure timely resolution and quality compliance of escalated tickets/incidents as per SLA. 5. Capacity Planning: Contribute to capacity planning and help in ensuring optimal resource allocation. 6. Customer Meetings: Actively participate in customer meetings to understand their challenges and provide solutions. Skills and Experience: 1. Technical Knowledge: In-depth knowledge of EMC Isilon, XtremeIO, Data Domain, and other EMC products. 2. ITIL & IT Operations: Strong understanding of ITIL processes and IT operations in regional and global infrastructure environments. 3. Storage Migration & Disaster Recovery: Experience in managing storage migration technologies and executing disaster recovery processes. 4. Customer Management & Leadership: Ability to manage customer relations, negotiate effectively, and lead technical implementations. 5. Analytical & Problem-Solving: Capable of conducting root cause and trend analysis to facilitate improvements. 6. Compliance & Documentation: Ensuring compliance with internal policies and maintaining documentation for processes, including knowledge sharing. Qualification : Bachelor of Technology

Job Title: Director - Enterprise Head of (ECS) Architecture Career Level - G Introduction to role The Enterprise Head of Enterprise Capabilities & Solutions (ECS) Architecture is responsible for the architecture across the ECS landscape, collaborating with other Heads of Architecture to support AstraZeneca's business and IT strategies. This role involves crafting AZ standards, patterns, and roadmaps, ensuring ECS architectures conform to them. The role partners with key business teams, IT Leadership, and other Heads of Architecture to develop AstraZeneca s Digital and Architectural landscape, aligned with business strategies and visions. Additionally, the role is responsible for key architecture processes such as standards and lifecycle management, drives change across EA, and addresses industry trends in defining AZ s vision. The role also acts as a sponsor or steering group member for multi-functional or enterprise-wide projects. Accountabilities Provide Enterprise Design thinking and support to ECS across the Enterprise, application, and infrastructure domains of architecture. Define the architecture strategy, direction, and standards pertinent to the ECS Segment. Lead the development and execution of Data & Analytics specific architecture capability and strategy. Handle performance and development of a team of Architects across various technology domains to deliver end-to-end architecture solutions. Define architecture strategy and principles, policies, and standards to produce function-specific reference architectures and solutions. Manage relationships with Data & Analytics leadership to influence adoption of enterprise architecture frameworks, standards, and policies. Drive the development of global enterprise standards for the central Architecture & Technology Strategy function. Analyze business data and AI priorities & strategies and translate these into architecture requirements for the enterprise. Act as an authority to the architecture community and the business regarding strategic architecture decisions for ECS. Refine architecture strategies, direction, standards, and patterns as required. Lead the development of Architecture Roadmaps and Blueprints (1-5 Year horizon). Ensure continuous alignment of capabilities with current business priorities and objectives. Chip in to multi-functional decision-making bodies. Act as a sign-off authority for solution and segment architectures as well as architecture blueprints and roadmaps. Champion ECS EA initiatives across IT (and business). Engage and build a network with external architecture authorities to stay updated with the latest trends and technologies in ECS. Act as a strategic architectural advisor for senior IT and Business management. Ensure ECS Architectures align with Global strategies and solutions. Analyze IT industry and market trends to resolve potential impact on the enterprise. Establish partnerships with key ECS technology suppliers. Provide thought leadership and sophisticated technical expertise for enterprise ECS architecture across IT. Drive the continuous development of the Architecture Capability within IT by championing standard process sharing. Partner closely with ECS service/engineering teams in refining architecture patterns, designs, and blueprints. Focus on cost reductions (efficiency). Drive adoption of new technology against the Architecture strategy roadmap (adoption would be the important metric). Manage vendor relationships. Ensure regulatory compliance. Foster team engagement. Essential Skills/Experience Bachelor s degree or equivalent experience in Computer Science or Data Management related field Extensive experience and knowledge of ECS solutions Ability to influence and deliver strategic vision, direction, and planning Blend of data architecture, analysis, and engineering skills Experience in known industry architectural patterns Understanding cloud-based containerization strategies for hybrid cloud environments Knowledge of appropriate data structure and technology based on business use case Experience in using data modeling technologies Desirable Skills/Experience Post-graduate degree in MIS, Data Management Extensive experience in a data architect role with practical examples of designing and providing data engineering blueprints that have been pragmatically implemented Experience in Agile data definition scrums Experience using metadata cataloguing tools Knowledge of Cloud Economics and Forecasting Qualification : Bachelors degree or equivalent experience in Computer Science or Data Management related field

Job Title:Lead Consultant - API Integration Career Level - E Introduction to role Accountabilities Lead the team in developing and maintaining scalable and secure API and messaging solutions. Collaborate with cross-functional teams to ensure seamless integration of API and messaging services. Define and implement best practices for API and message streaming, focusing on security, scalability, and performance optimization. Oversee the development and maintenance of comprehensive API documentation. Manage the lifecycle of API and messaging services, including versioning, deprecation, and migration strategies. Monitor and analyze performance, identifying areas for improvement. Stay informed about industry trends and advancements in API and messaging technologies. Provide leadership and mentorship to team members. Essential Skills/Experience Bachelor s degree in Computer Science, Information Technology, or a related field; advanced degree preferred. Experience in API development, message streaming, and integration services. Understanding of API management platforms (e.g., Apigee, AWS API Gateway, Azure API Management). Experience with message streaming technologies (e.g., Kafka, RabbitMQ, AWS Kinesis). Leadership and team management skills. Problem-solving and analytical skills. Strong communication and interpersonal skills. Desirable Skills/Experience Experience with cloud platforms (e.g., AWS, Azure, Google Cloud). Knowledge of microservices architecture and containerization technologies (e.g., Docker, Kubernetes). Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, Jenkins, Git). Qualification : Bachelors degree in Computer Science, Information Technology, or a related field; advanced degree preferred.

Job Title: Cyber Security Reporting Analyst Career Level -D2 Introduction to role We are seeking a highly skilled and motivated Cyber Security Data Analyst to join our dynamic Cyber Security Risk & Reporting team. The successful candidate will have extensive experience in Power BI reporting, ETL (Extract, Transform, Load) processes, and AWS S3, and will be responsible for designing, developing, and maintaining our Cyber Security Reporting suite, enabling data-driven decision-making by our senior leaders. This role requires close collaboration with colleagues both within Cyber Security and IT functions across AstraZeneca s Enterprise Services and Business Technology Groups (BTGs). Accountabilities Data Analysis: Perform data analysis to identify trends, patterns, and anomalies. Work with large datasets to extract meaningful information and provide recommendations. Collaborate with business units to understand their data needs and deliver solutions accordingly. ETL Processes: Design, develop, and maintain ETL workflows to extract data from various sources, transform it according to business requirements, and load it into target systems. Ensure data integrity and quality throughout the ETL process. Fix, communicate, and support resolution of any ETL-related issues. Aws s3: Apply AWS S3 for data storage and management. Ensure effective data transfer and integration between AWS S3 and other data systems. Handle and maintain data security and access controls in AWS S3. Power BI Reporting: Develop, design, and maintain interactive Power BI dashboards and reports. Create data visualizations that provide actionable insights to stakeholders. Optimize Power BI models for performance and usability. Collaboration and Communication: Work closely with data and process owners, and business stakeholders to evaluate reporting needs. Communicate findings and insights effectively through presentations and reports. Deliver training and support to users on Power BI and data analysis techniques. Essential Skills/Experience A Bachelor s degree in Data Science, Computer Science, Information Technology, or a related field. 2 years+ experience as a Data Analyst or in a similar role within an IT capacity. High proficiency in Power BI, including DAX, Power Query, and the creation of complex data visualizations. Strong ETL (Extract, Transform, and Load) skills, with experience in tools such as SQL Server Integration Services (SSIS), Informatica, Talend, or similar. Experience using Power Automate to streamline repetitive processes. Experience with AWS S3 for data storage and integration. Solid understanding of databases and SQL. Ability to communicate at multiple levels within an organization and to confidently talk to and represent data sets. Skills and Capabilities Excellent analytical and problem-solving skills. Strong written and verbal communication skills along with the proven ability to present complex, technical information to both technical and non-technical audiences. Experience of autonomous working with direction and goal setting and ability to prioritize, re-schedule and adapt to changes in a dynamic environment. Be valued and respected for teamwork, integrity, and enablement. Desirable Skills/Experience Knowledge of cloud-based data warehousing solutions such as Azure Data Factory or AWS Glue. Familiarity with programming languages such as Python or R. Experience providing and delivering reports and metrics across multiple functions. Knowledge of presentation skills and styles. Experience in the pharmaceutical or healthcare industry. Experience of working in other IT disciplines and across a range of industries and sectors. Experience working in a global organization where stakeholders and team members are geographically dispersed. Qualification : Job Title: Cyber Security Reporting Analyst Career Level -D2 Introduction to role We are seeking a highly skilled and motivated Cyber Security Data Analyst to join our dynamic Cyber Security Risk & Reporting team. The successful candidate will have extensive experience in Power BI reporting, ETL (Extract, Transform, Load) processes, and AWS S3, and will be responsible for designing, developing, and maintaining our Cyber Security Reporting suite, enabling data-driven decision-making by our senior leaders. This role requires close collaboration with colleagues both within Cyber Security and IT functions across AstraZenecas Enterprise Services and Business Technology Groups (BTGs). Accountabilities Data Analysis: Perform data analysis to identify trends, patterns, and anomalies. Work with large datasets to extract meaningful information and provide recommendations. Collaborate with business units to understand their data needs and deliver solutions accordingly. ETL Processes: Design, develop, and maintain ETL workflows to extract data from various sources, transform it according to business requirements, and load it into target systems. Ensure data integrity and quality throughout the ETL process. Fix, communicate, and support resolution of any ETL-related issues. Aws s3: Apply AWS S3 for data storage and management. Ensure effective data transfer and integration between AWS S3 and other data systems. Handle and maintain data security and access controls in AWS S3. Power BI Reporting: Develop, design, and maintain interactive Power BI dashboards and reports. Create data visualizations that provide actionable insights to stakeholders. Optimize Power BI models for performance and usability. Collaboration and Communication: Work closely with data and process owners, and business stakeholders to evaluate reporting needs. Communicate findings and insights effectively through presentations and reports. Deliver training and support to users on Power BI and data analysis techniques. Essential Skills/Experience A Bachelors degree in Data Science, Computer Science, Information Technology, or a related field. 2 years+ experience as a Data Analyst or in a similar role within...

Job Title: Lead Consultant - HyperAutomation Career Level - E Introduction to role ECS is a global Centre for Enablement supporting AstraZeneca (AZ) business owners with multiple scalable solutions. ECS includes nearly 800 staff spread across 6 countries and capabilities in scope critical to how AZ builds, tests, and supports IT platforms and products of the future. The core IT capabilities within ECS scope include HyperAutomation (RPA / OpenAI / Low-Code No-Code/ Process-mining technologies), Software Quality & Testing, Extended Reality including AR/VR, Software Engineering, and Cross-functional Enterprise Software Platforms (Service Now, SalesForce). Accountabilities The Solution Architect of Software Engineering domain will work closely with the Head of Architecture (ECS), ECS projects teams, stakeholders across AZ and is accountable for design of software artifacts across ECS in compliance to global AZ enterprise standards, ensuring holistic Business, Application, Information, and Infrastructure architecture for components with ECS. The Solution Architect ensures that AZ technical solutions are delivered to AZ defined reference architecture and technology standards. The role will ensure that common architecture decisions are implemented consistently across the business and IT. The role will provide Information Technology architectural expertise and technical direction to system development and integration projects. The Architect will work on architectures for business solutions and will specialize in at least one architecture domain aligned domain for this role being Software Engineering. To be successful in this role the candidate needs to be an experienced solution architect who enjoys working in a fast-paced environment and a global team. The ability to work and communicate with senior business stakeholders to understand their goals, capabilities needed, and requirements and to translate these into comprehensive solution blueprints is essential. A clear, logical style, an ability to document solution architecture and key design decisions in a blueprint, and to work closely with business analysts and project managers is crucial. Essential Skills/Experience Relevant technical degree or equivalent. Proven skills and experience being a solution architect on projects and programmes. Proven development/design experience in Microsoft Power Platform. Expertise in following technologies: Microsoft Power Platform. Dynamics 365 customer engagement apps. Experience in one of the following technologies: Automation Anywhere. UI Path. Experience in more than one programming language (Java/Javascript/Python). Experience of developing innovative solutions, blueprints and standards for solution design. Experience implementing and maintaining business solution architectures under any formal framework for their domain of architecture. Experience of developing and managing relationships with 3rd party suppliers. Excellent analytical skills. Excellent communication, facilitation and relationship management skills. Strong networking skills with good internal/external links. Evidence of shaping innovative solutions that have a major impact within the business area and organisation. Awareness of developments in the marketplace for potential impact to AZ / ECS IT. Excellent business acumen and strong knowledge of manufacturing business processes. Demonstrated initiative, strong customer orientation, and cross-cultural working. Desirable Skills/Experience N/A When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, our work has a direct impact on patients by transforming our ability to develop life-changing medicines. We empower the business to perform at its peak by combining cutting-edge science with leading digital technology platforms and data. Join us at a crucial stage of our journey in becoming a digital and data-led enterprise. Make the impossible possible by building partnerships and ecosystems, creating new ways of working, and driving scale and speed to deliver exponential growth. With a dynamic environment that encourages innovation, there are countless opportunities to learn, grow, and make a meaningful impact. AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

About ICON ICON plc is a world-leading healthcare intelligence and clinical research organization. We are committed to fostering an inclusive environment that drives innovation and excellence. As a team, we aim to shape the future of clinical development, helping to improve patients' lives globally. We invite you to be part of our journey! As a Senior Financial Accountant (Project Finance), you will play a key role in managing budgets, assisting with revenue recognition, and supporting financial forecasting for clinical contracts. This position provides the opportunity to work closely with clinical project managers, finance teams, and other stakeholders to ensure the financial health of clinical studies. What You Will Be Doing Project Budget Management: Ensure that clinical projects remain within budget by monitoring financial progress and identifying potential issues. Change Order Management: Track contracts for out-of-scope work and generate Change Orders to ensure additional costs are captured. Revenue and Financial Tracking: Oversee revenue tracking files, ensuring that projects are accurately forecasted and reported. Ownership of Study End-to-End: Analyze financial and operational metrics such as FTE (full-time equivalent), invoicing, and KPIs to provide insights on the study s viability. Discuss any adverse metrics with Project Managers and Senior Leadership to ensure alignment with sponsor expectations. External Reporting to Sponsors: Prepare monthly and quarterly financial reports for sponsors, including detailed financial summaries and milestone tracking. Leadership and Collaboration: Lead and collaborate with cross-functional teams, including the Project Management group, to ensure seamless financial execution and decision-making. Monthly Financial Forecasting: Develop, maintain, and reconcile monthly revenue forecasts and budget reports. Financial Analysis: Analyze the financial performance of business units and provide insightful commentary and actionable recommendations. Ad-Hoc Reporting and Presentations: Support the preparation of ad-hoc management reports and presentations, driving decision-making and strategic alignment. Process Improvement: Embrace ICON s culture of continuous process improvement, streamlining operations to meet client needs efficiently and effectively. Your Profile Experience: 3+ years of post-qualification corporate finance experience. Prior experience in financial analysis and planning is preferred. Qualification: Professional Accountancy Qualification (CPA, CWA, CA, CMA). Strong financial understanding and analytical skills. Skills: Proficient in MS Office, especially Excel. Experience with Oracle Financial Systems, Hyperion, Alteryx, Power BI is an advantage. Excellent communication skills (written and verbal), with the ability to influence stakeholders and deliver impactful reports. Strong problem-solving skills, able to interpret complex financial data and convert it into actionable insights. What ICON Can Offer You ICON offers a competitive salary, benefits, and a supportive work environment where you will have the opportunity to grow and make a meaningful impact. Some of the benefits include: Health and Wellness: Competitive health insurance and retirement plans. Employee Assistance: Access to 24/7 global support through our Employee Assistance Program. Work-Life Balance: Flexible benefits tailored to local needs, including annual leave and family support. Career Development: Opportunities to take on challenging projects and develop your career in clinical research finance. Why Join ICON? Be part of a global leader in clinical research. Collaborate with top-tier clients in the healthcare industry. Enjoy a supportive environment where innovation and excellence are encouraged. Qualification : Professional Accountancy Qualification (CPA/ CWA/CA/ CMA)

Position: Senior Data Conversion Specialist Location: Chennai Department: Publishing Services Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs , we ve partnered with prestigious publishing houses around the world for over 15 years, delivering world-class digital and print content. By leveraging cutting-edge technology, streamlined processes, and deep domain expertise, we simplify publishing workflows from authoring to distribution. Our peer review and production platforms are complemented by services like copyediting, typesetting, and project & author management. Our mission is to create outstanding experiences for authors, publishers, and employees through innovation and technology, helping bring authors work to life and share it with the world. We re driven by a passion for customer-first solutions, and we empower our team to take on challenges, exchange knowledge, and enrich processes across the publishing ecosystem. What It s Like to Work Here We re a fast-growing team of smart, enthusiastic individuals with a can-do attitude. We believe in: Customer-First: We put our customers at the heart of everything we do. Continuous Learning: We embrace innovation and encourage growth. Collaboration: We work as a team, solving challenges together. If you're looking for a place where you can make a real impact, come join us! Role Overview We re looking for an experienced Senior Data Conversion Specialist to join our dynamic team. You ll be responsible for converting content into various formats, ensuring high-quality deliverables while adhering to tight deadlines. Your role involves working with XML, digital technologies, and conversion tools, while collaborating with internal teams and clients to resolve issues and meet project goals. Key Responsibilities Meet daily benchmarks and ensure timely project delivery. Ensure there are no escalations or complaints from internal or external stakeholders. Maintain accurate project records and documentation. Communicate product-related issues with detailed information and improvement suggestions. Use appropriate tools to ensure the quality of delivered content. Deliver final files to clients on specified platforms in a timely manner. Adhere to client Service Level Agreements (SLAs). Evaluate and onboard freelancers/vendors as needed. Study and understand client requirements, create instruction documents, and produce conversion samples. Analyze customer requirements to define tool requirements and document for automation. Work independently or in a team to meet tight deadlines. Skills & Experience Strong knowledge of XML, including both book and journal XML formats. Hands-on experience working with DTD, MathML, and XML editors (Epsilon, XML Exchanger, Oxygen XML, Notepad++, etc.). Familiarity with digital technologies such as XPath, XSLT, Schema, and ePub. Experience with third-party deliverables like PubMed, PMC, Ingenta, HighWire, Atypon, and Crossref. Excellent communication, problem-solving, and analytical skills. Strong attention to detail, ability to maintain quality under pressure, and a proactive learning attitude. Eligibility Criteria Role: Senior Data Conversion Specialist Location: Chennai Experience: 5+ years of related experience in data conversion or a similar field. Qualification: Bachelor's degree preferred. Equivalent years of experience may be considered in lieu of a degree. Qualification : Bachelor's degree preferred

Territory Sales Manager Project Sales Company: GM Modular Pvt. Ltd. Location: Chennai Job Type: Full Time Experience Required: 7 18 Years Industry: Electricals / Building Materials / Construction / Project Sales Job Summary: GM Modular is looking for a highly driven and experienced Territory Sales Manager Project Sales to lead our institutional and project-based sales initiatives in Chennai. This role involves managing the complete GM product portfolio including switches, lighting, wires, switchgear, pipes, fans, and more while building strong relationships with architects, consultants, contractors, PMCs, and builders. The ideal candidate should have a proven background in project or institutional sales in the electrical or building materials domain. Key Responsibilities: 1. Product Portfolio Management: Promote and manage GM s complete range of products: switches, lighting, wires, switchgear, fans, conduits, and accessories. Stay updated with market trends and competitor products to strengthen GM s positioning. 2. Business Development & Market Penetration: Identify, develop, and convert project sales and institutional opportunities. Drive revenue growth and market share in the assigned territory. Penetrate new accounts and expand presence in untapped segments. 3. Stakeholder Engagement: Build and maintain strong relationships with architects, builders, electrical contractors, consultants, PMCs, and government departments. Ensure GM products are specified in upcoming projects through consultative selling. 4. Funnel & Pipeline Management: Track and manage leads, opportunities, and conversions through effective funnel management. Maintain a healthy sales pipeline and ensure timely follow-ups and closures. 5. Sales Strategy & Market Intelligence: Contribute to regional sales planning and execution. Gather and report market intelligence, competitor activities, and customer insights. Align with marketing to execute region-specific promotional activities. 6. Reporting & Analysis: Prepare sales forecasts, project tracking reports, and performance updates. Present insights and data-driven suggestions to senior leadership. 7. Customer Experience & After-Sales Support: Ensure high customer satisfaction by providing timely responses and resolving queries or issues post-sale. Required Qualifications & Experience: Experience: 7 18 years in project sales / institutional sales, preferably in electrical, lighting, building materials, or related industries. Industry Network: Strong connections with key decision-makers in the construction and design ecosystem. Skills: Excellent communication, presentation, and negotiation abilities Strong relationship-building and networking capabilities Strategic thinking with a result-oriented mindset Experience with funnel management and CRM tools is a plus Education: Graduate in any discipline. An MBA or technical background (Electrical/Mechanical) will be an added advantage. Qualification : Graduate in any discipline