Senior Director OF Product Operations Jobs in Bengaluru

Manager - Key Opinion Leader (KOL) Management Location: Bengaluru Department: Operations Clinical Engagement Employment Type: Full-Time About Dozee Dozee Health AI is India s leading provider of AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). Our mission is to save lives through connected healthcare, providing real-time monitoring that enables early detection of clinical deterioration, improves patient safety, and enhances outcomes. Trusted by hospitals across India, the USA, and Africa, Dozee is pioneering the future of patient care. Role Overview As a Manager - Key Opinion Leader (KOL) Management, you will play a crucial role in building strong relationships with healthcare professionals in partner hospitals. You will engage with senior doctors, medical directors, and department heads to communicate Dozee s research, clinical evidence, and product impact, helping them understand how our solutions can enhance patient safety and operational efficiency. Key Responsibilities Stakeholder Engagement Develop and nurture relationships with senior doctors, medical directors, and key decision-makers in partner hospitals. Conduct one-on-one meetings to understand their needs, address concerns, and provide tailored solutions. Act as the primary point of contact for KOLs, ensuring consistent and meaningful communication. Research & Product Advocacy Present Dozee s clinical evidence and product features to healthcare professionals in a clear, compelling manner. Showcase the impact of Dozee s solutions on patient safety and hospital efficiency. Gather feedback from KOLs to guide product improvements and share insights with internal teams. Relationship Management & Strategic Collaboration Serve as the key liaison between Dozee and the medical community, promoting trust and long-term partnerships. Collaborate with sales, marketing, and R&D teams to align KOL engagement strategies with business goals. Assist in co-creating evidence-based marketing materials and content with KOL input. Monitoring & Reporting Maintain detailed records of KOL interactions and monitor engagement progress. Prepare regular reports on KOL activities, feedback, and impact on business outcomes. Requirements Experience & Qualifications Bachelor s or Master s degree in life sciences, healthcare, or a related field. 5+ years of experience in a Senior Medical Representative or similar role. Expertise in engaging with doctors on research findings and medical trial data. In-depth understanding of the healthcare ecosystem and hospital operations. Skills Strong interpersonal and presentation skills with the ability to effectively communicate complex clinical data. Confident, persuasive, and comfortable interacting with senior healthcare professionals. Ability to travel extensively (up to 15+ days per month). Why Join Dozee Be part of an innovative, mission-driven company transforming healthcare with AI. Engage with top healthcare professionals and influence product adoption in leading hospitals. Contribute to a company that has already impacted 1 million+ patients and saved over 10 million nursing hours. Qualification : Bachelors or Masters degree in life sciences, healthcare or a related field

Project Manager Location: Bangalore Department: Management About the Role We are looking for an experienced Project Manager to lead **electric powertrain development projects** through **matrix management**, coordinating a multidisciplinary team. You will oversee the planning, execution, and monitoring of product development activities from initiation through to full product maturity. This role involves close collaboration with R&D and supply chain teams, proactively identifying problems, creating solutions, and implementing efficiency improvements to deliver high-quality electric powertrain products. Key Responsibilities Project Leadership: Lead electric powertrain development projects by managing a **multidisciplinary team**, ensuring alignment across various functions (Mechanical, Electrical, Software/Embedded systems). Planning & Execution: Plan, manage, and monitor project **timelines, scope, budget, quality, and risk management** from initiation to product maturity. Cross-Functional Coordination: Communicate proactively with internal R&D teams and third-party vendors to ensure smooth project execution, efficient resource allocation, and effective problem-solving. Problem-Solving & Solution Implementation: Identify challenges early, develop **creative solutions**, and drive **continuous improvement efforts** to enhance the development process. Project Monitoring: Regularly track and report project progress, ensuring **timely and within-budget delivery**. Team Collaboration: Foster a collaborative environment, motivating and empowering team members to perform at their best, while cultivating a **positive, can-do attitude** across the team. Requirements Educational Background & Experience Education: A B.Sc. in **Mechanical, Electrical Engineering, or Computer Engineering** is a must. Experience: **7+ years of experience in project management** within the automotive industry. Core Expertise Project Management Expertise: Demonstrated experience in managing project **scope, schedule, budget, quality, and risk management**. Cross-Disciplinary Expertise: Familiarity with managing multi-disciplinary systems (Mechanical, Electrical, and Embedded Software) in a product development context. Leadership & Soft Skills Leadership Skills: Exceptional **leadership and communication skills** with the ability to drive, motivate, and manage teams effectively. Creative Problem-Solving: Strong ability to think creatively, solve problems, and implement process improvements efficiently. Team Player: Quick learner, proactive, and positive, with a strong ability to collaborate across teams and stakeholders. Desirable Skills Automotive Industry Knowledge: Prior experience in **electric powertrain development** or related fields within the automotive sector. Risk Management Expertise: Experience identifying potential risks and implementing mitigation strategies throughout the project lifecycle. Vendor Management: Proven track record of managing relationships with third-party vendors, ensuring seamless collaboration and delivery of components. Innovative Work Environment: Work on cutting-edge **electric powertrain technology** and play a crucial role in advancing the future of automotive engineering. Career Growth: Be part of a dynamic, fast-growing company where your contributions will have a direct impact. Collaborative Culture: Join a team that values collaboration, problem-solving, and continuous improvement. Qualification : B.Sc. in Mechanical, Electrical Engineering, or Computer Engineering is a must

Sales Account Manager Location: Bangalore Department: Business Development About IRP Systems & The Role IRP Systems develops **high-performance e-powertrain systems** that are transforming the Electric Vehicle (EV) market. We are seeking an experienced **Sales Account Manager** to drive business growth in the automotive electrification space, especially focusing on the **Indian market**. This pivotal role involves **building strong, long-lasting customer relationships** and securing new business to strengthen IRP Systems' position as a market leader. Key Responsibilities Account Management: Build and maintain **strong, long-lasting relationships with key customer accounts**, ensuring continuous business expansion and customer satisfaction. Business Development: Identify and pursue **new business opportunities** to grow the customer base and revenue streams. Market Positioning: Strengthen IRP Systems' market position, with a focus on the **Indian EV industry**. Product Mastery: Gain a **deep understanding of the company s product portfolio, technology, and roadmap** to optimize the commercialization process and reduce **time-to-market (TTM)**. Cross-functional Collaboration: Work closely with internal teams (product, engineering, operations) to effectively communicate **market needs** and drive competitiveness. Sales Strategy & Execution: Manage the entire **sales process from prospecting to closing deals**, ensuring seamless execution to meet business objectives. Negotiation & Communication: Engage in **complex negotiations** with clients, fostering long-term partnerships. Skills and Qualifications Educational Background & Experience Education: Academic business degree or a related field in Electronics is **mandatory**, combined with an **Engineering background**. Experience: **5+ years of experience in sales/account management**, preferably in the **automotive or electrification industry**. Proven track record of successful **B2B sales of complex multidisciplinary systems**. Experience in **motor controllers** for **2W, 3W, and 4W (e-LCV) markets is highly desirable**. [Image of Electric Vehicle (EV) Powertrain System Components] Industry & Sales Expertise Industry Knowledge: Understanding of the **Indian 2W, 3W, and 4W (e-LCV) markets** with a specific focus on **motor controllers**. Sales Expertise: Demonstrated success in **achieving sales targets** and managing the entire sales cycle. Strong **negotiation, presentation, and communication skills**. Attributes & Language Attributes: Proactive and **results-oriented**, with a strong sense of ownership and ability to work independently. Languages: **Fluency in English and local languages** (as applicable). Innovative Work: Play a key role in revolutionizing the electric vehicle market with **next-gen e-powertrain systems**. Career Growth: Substantial growth opportunities in a **rapidly evolving industry**. Benefits: Competitive compensation packages, including performance bonuses and travel allowances. Qualification : Academic business degree or a related field in Electronics is mandatory

Senior Data Engineer Enterprise Data Platform Location: Bengaluru Department: Business Technology Data Engineering Experience: 5+ Years Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower people to securely use any technology, anywhere, on any device. Through our Okta and Auth0 platforms, we provide secure access, authentication, and automation placing identity at the center of security and growth for thousands of organizations. We value diverse perspectives and lifelong learners. We re not looking for someone who checks every box we re looking for someone who will make us better with their unique experiences. Team: Business Technology Data Engineering The Data Engineering team at Okta supports cross-functional partners by building scalable, secure, and high-performing platforms. These platforms power decision-making and business processes across sales, marketing, engineering, finance, product, and operations. As part of this team, you ll contribute to data solutions that fuel Okta s hyper-growth. You will have the opportunity to work with cutting-edge technologies in cloud infrastructure, data lakes, automation, and CI/CD pipelines. The Role: Senior Data Engineer As a Senior Data Engineer, you will design, build, and manage modern data pipelines, infrastructure, and automation frameworks. You ll help scale our enterprise data platform using tools such as Snowflake, dbt, Airflow, Databricks, and AWS, while ensuring security, observability, and performance. You ll also contribute to CI/CD pipelines, infrastructure as code (IaC), and secure development lifecycle practices, enabling consistent, efficient, and secure delivery of data solutions. Key Responsibilities Platform Development & Infrastructure Design and maintain scalable data pipelines and platforms using Snowflake, AWS, Databricks, dbt, and Airflow. Manage infrastructure with Terraform, enabling repeatable and consistent deployments. Develop and maintain robust CI/CD pipelines using GitHub Actions, GitLab, or Jenkins. Containerize data services using Docker for better scalability and portability. Security & Compliance Implement and enforce secure development lifecycle practices, integrating tools like DAST, SAST, SCA, and Secret Scanning into pipelines. Conduct vulnerability scanning and apply patches to ensure system integrity. Ensure data security and compliance with industry standards and regulations. Collaboration & Innovation Collaborate with data engineers, data scientists, and analysts across business units to ensure data availability and integrity. Identify opportunities for automation and optimization within the data platform. Stay updated on emerging technologies and drive adoption of best practices. Must-Have Skills Bachelor s degree in Computer Science, Engineering, or a related technical field. 5+ years of experience in data engineering, including: Advanced SQL and ETL development with Airflow and dbt. Experience with data warehouses such as Snowflake, Redshift, or BigQuery. Strong hands-on experience with AWS (S3, Lambda, EC2, EMR, EKS). 2+ years of experience managing CI/CD pipelines using tools like GitHub Actions, GitLab, Jenkins, or ArgoCD. Experience with Terraform and Docker. Proficiency in backend languages such as Python, Java, or Go. Preferred Skills Experience with lakehouse architectures like Databricks, including knowledge of Delta Lake and Apache Iceberg. Background in infrastructure security, vulnerability management, and observability tooling. High Impact: Help build and scale the data platform that powers Okta s global business. Cutting-Edge Stack: Work with best-in-class technologies like AWS, Snowflake, dbt, Terraform, and Databricks. Collaborative Culture: Join a diverse, inclusive, and globally distributed team that values knowledge sharing and continuous learning. Career Growth: Shape the future of Okta s data engineering practice while expanding your technical and leadership skills. Bring your passion for data, cloud, and automation and let s shape the future of secure, scalable enterprise data platforms together. Qualification : Bachelors degree in Computer Science, Engineering, or a related technical field

Director Account Management Location: Bengaluru Work Type: Full-Time About Intugine Behind the scenes, these items journey through a global network of complex supply chains and that s where Intugine comes in. We are a leading supply chain visibility platform trusted by 75+ global enterprises including GE Healthcare, Flipkart, Titan, Diageo, Ultratech Cement, and more. By enabling real-time, multimodal visibility (across air, land, sea, and rail), we help brands eliminate inefficiencies, cut logistics costs, and deliver on time, every time. As a proud technology partner to the Government of India s National Logistics Policy, we integrate with systems like FASTag, Port Community System, and FOIS, bringing deeper insights and intelligence to modern logistics. About the Role We re looking for a Director Account Management to join our senior leadership team and take ownership of our enterprise customer relationships. In this role, you ll lead the Account Management and Customer Success function, responsible for driving customer value, growth, renewals, and satisfaction. You ll be the voice of the customer internally, while acting as a strategic consultant and trusted partner to top executives across our client portfolio. This is a high-impact leadership role that blends strategic thinking, team leadership, and customer-centric execution. Key Responsibilities Portfolio Growth: Drive expansion and retention through cross-selling and up-selling across Intugine s product suite. Team Leadership: Manage, mentor, and grow a team of high-performing account managers. Identify training needs and set performance goals. Strategic Relationships: Build and maintain strong relationships with key enterprise clients, especially at the CXO level. Customer Success Strategy: Develop and implement frameworks to ensure customer satisfaction, adoption, and long-term value realization. P&L Ownership: Own and manage the P&L for the enterprise account portfolio. Renewals & Retention: Lead the renewal strategy and exceed retention goals through proactive engagement and value delivery. QBRs & CSAT: Conduct regular QBRs, track satisfaction (CSAT), and resolve escalations in partnership with delivery and technical teams. Executive Communication: Communicate effectively with client stakeholders across levels; act as a strategic advisor on business and operational challenges. Account Mining: Identify new revenue opportunities by unlocking additional stakeholders and business units within existing accounts. Goal Setting & Cross-Functional Alignment: Collaborate with internal teams including sales, product, and delivery to align goals and drive customer outcomes. Coaching & Mentoring: Develop direct reports through regular feedback, coaching, and leadership development. 8+ years of experience in Account Management, Customer Success, or Enterprise Sales 4+ years of leadership experience managing high-performing teams Proven success in growing strategic accounts and delivering long-term value Strong background in B2B SaaS; experience in logistics or supply chain tech is a strong advantage Experience navigating complex sales cycles and executive-level conversations Excellent communication, stakeholder management, and problem-solving skills Self-starter mindset; thrives in a fast-paced, evolving business environment At Intugine, you won t just manage accounts you'll build real partnerships that shape the future of global logistics. As part of our leadership team, you'll have the autonomy, support, and vision to make an impact that lasts. Perks & Benefits: Employee Stock Options Grow with us and share in our success Comprehensive Health Cover Your well-being is our priority Personal Development Budget We invest in your growth Flexible Working Hours Work when you're at your best Generous Parental Leave Family first Equal Pay Policy Transparent and fair compensation Education Assistance For your continuous learning journey Autonomy & Ownership Run your show with full support Life Skills Training Tax planning, mental wellness, and more Company Outings & Paid Time Off Recharge and reconnect

Job Title: Business Analyst Granite Location: Bengaluru Company: Altisource About Altisource At Altisource, we thrive in a fast-paced, collaborative environment where innovation meets impact. If you're a self-motivated, quick learner who enjoys working both independently and in teams and you're passionate about data, automation, and creating business value we d love to meet you! We re currently seeking a Business Analyst to join our Granite team, focusing on data analysis, configuration, and financial operations. This is an exciting opportunity to contribute to a growing, stable organization and build a meaningful career. Key Responsibilities Data Analysis & Reporting Execute complex data queries and generate reports using SQL. Analyze operational and financial data to support business strategy. Create insights using Excel, Power Query, and other reporting tools. Billing & Financial Operations Manage invoicing, billing, and reconciliation in coordination with the Accounting team. Maintain accurate financial records and ensure compliance with internal processes. Apply basic accounting principles in financial workflows. Documentation & Process Management Create and maintain business documentation, process manuals, and reports. Edit and format PDFs to align with company standards. Organize operational data and financial records for easy access. Client Engagement & Onboarding Work directly with clients to gather business requirements. Support onboarding and ensure a smooth integration process. Translate client needs into functional product workflows and features. Automation & Efficiency Develop automation tools using VBA, Power Query, and other platforms. Continuously seek ways to streamline processes and improve productivity. Cross-Functional Collaboration Partner with technology and business teams to deliver solutions. Communicate effectively with stakeholders, including senior leadership. Design process flows (Visio) and prepare executive presentations (PowerPoint). Qualifications Bachelor s degree in Business Administration, Engineering, Computer Science, Finance, Accounting, or a related field. 3+ years of experience in business analysis, product management, or operations. Hands-on experience managing IT projects and system integrations. Proficient in SQL, Excel, Word, Visio, and PowerPoint. Knowledge of financial systems, databases, and BI tools. Preferred Skills Strategic thinker with strong problem-solving skills. Excellent communication and stakeholder management abilities. Strong documentation and organizational skills. Experience with SaaS platforms and financial data handling is a plus. Join us and be part of a team that values innovation, integrity, and impact. Qualification : Bachelors degree in Business Administration, Engineering, Computer Science, Finance, Accounting, or a related field

Position: IT Support Engineer Location: Bangalore Experience Required: 3 5 years Department: IT & Infrastructure About Muthoot FinCorp ONE Muthoot FinCorp ONE is a fintech venture from Muthoot FinCorp Ltd., building a comprehensive digital financial ecosystem offering services across lending, investments, protection, and remittance. With a vision to become India s most trusted digital financial services provider, we blend a startup's agility with the legacy strength of the Muthoot Pappachan Group. Our platform focuses on delivering seamless, scalable, and user-friendly financial solutions, backed by robust technology and innovation. What You ll Do Key Responsibilities As an IT Support Engineer, you will be a critical part of our technology operations team, ensuring smooth IT functionality, end-user support, asset management, and continuous process improvement. End-User Technical Support Resolve technical issues related to hardware, software, systems, and networks. Provide timely and professional IT support to internal users across devices and platforms. Manage and resolve IT helpdesk tickets with proper documentation and follow-ups. IT Asset & Inventory Management Maintain an accurate inventory of IT hardware and software assets. Ensure timely updates, maintenance, and tracking of all IT assets across teams. Documentation & Knowledge Management Document recurring issues and resolutions to build a central knowledge repository. Maintain technical documentation for internal systems, network diagrams, SOPs, and processes. Track and log all IT tasks, issues resolved, and support interactions. Collaboration & Cross-Functional Support Work with engineering, product, and business teams to troubleshoot issues and implement tech solutions. Actively participate in project implementations and cross-functional technical initiatives. Continuous Learning & Team Development Proactively identify areas for personal and team improvement. Share knowledge, conduct peer training, and mentor junior staff when required. Attend trainings, write technical blogs, or suggest process improvements for efficiency. What We re Looking For Skills & Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 3 to 5 years of experience in IT support, infrastructure, or end-user services. Technical Skills: Strong knowledge of Windows/Mac OS, system troubleshooting, and networking fundamentals. Proficient in Microsoft Office Suite, ITSM tools, ticketing systems, and remote support tools. Basic understanding of ITIL practices is a plus. Soft Skills: Excellent problem-solving and communication skills (both written and verbal). Detail-oriented with excellent documentation and follow-up discipline. Strong customer service mindset with an ability to work independently and collaboratively. Comfortable working in a fast-paced, startup-like environment. Impact at Scale Contribute to building India s next big fintech story Startup Culture + Legacy Backing Best of both worlds High-Growth Opportunity Learn from senior industry leaders and drive your career forward Ownership & Autonomy Make decisions, solve real problems, and take initiative Team of A-Players Work alongside passionate, high-performing professionals If you re passionate about IT support, love solving real-world tech issues, and want to be part of a purpose-driven digital finance revolution we d love to hear from you. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position: Senior Manager, Salesforce Operations Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) leads the Connected Operations Cloud, empowering industries like transportation, agriculture, and manufacturing to harness IoT data for smarter, safer, and more sustainable operations. With a global impact and a fast-scaling culture, Samsara offers unique opportunities to solve real-world challenges with cutting-edge technology. Role Overview Samsara is seeking a Senior Manager, GTMS (Go-to-Market Systems) Operations to lead the Salesforce operations team in Bangalore. Reporting to the Sr. Director of Sales Systems, this role is pivotal in building Samsara s India-based GTMS operations from the ground up, ensuring performance, scalability, and alignment across Sales, Finance, Product, and Business Technology functions. The ideal candidate is an experienced Salesforce operations leader with a passion for systems stability, stakeholder alignment, and continuous process improvement, coupled with strong people leadership and cross-functional collaboration skills. Key Responsibilities Operational Excellence & Governance Lead end-to-end incident and problem management across the Salesforce and GTMS ecosystem. Drive operational stability, reliability, and proactive issue resolution across sales systems. Manage system releases, updates, and quality control processes. Cross-Functional Collaboration Act as a bridge between Sales, Finance, Product, and IT to align systems strategy with business outcomes. Ensure seamless data flow and process integration across enterprise systems. Maintain transparent, regular communication with senior stakeholders. Strategic Planning & Cost Management Build operational strategies that support scale and growth in GTM functions. Optimize resource allocation and control budget and cost efficiency. Support and execute on long-term product and process roadmaps. Team Leadership & Development Build, mentor, and manage L2/L3 operations teams based in India. Foster an inclusive, high-performing team culture with strong talent development practices. Define KPIs and continuously improve team performance through coaching and process optimization. Vendor, Compliance & Risk Management Manage third-party vendor relationships and evaluate tools to enhance operational delivery. Enforce compliance, data security, and privacy standards within the systems landscape. Minimum Qualifications Bachelor s degree in IT, Business, or a related field (Master s preferred). 3+ years experience in a Salesforce-focused operations leadership role. Proven expertise in Salesforce Sales Cloud, CPQ, and GTM systems integration. Deep operational experience in system support, QA, and incident management. Strong executive presence, communication, and stakeholder influencing skills. High level of business acumen and ability to align tech strategy with business goals. Ideal Traits Strategic thinker with a passion for customer-centric system design. Strong collaborator across technical and non-technical teams. Agile leader ready to scale operations in a hyper-growth, data-driven environment. Curious about using AI and automation to elevate system reliability and performance. Qualification : Bachelors degree in IT, Business, or a related field (Masters preferred).

Head of Engineering India Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko: Serko is a cutting-edge technology platform revolutionizing global business travel and expense management. We are a passionate team of travelers and technologists connecting people through the world s leading business travel marketplace. As an equal opportunity employer, we embrace diversity and authenticity to create meaningful impact globally. With offices across New Zealand, Australia, North America, China, and now Bengaluru, India, we are rapidly expanding our footprint. Role Overview: We are seeking a visionary Head of Engineering to lead and scale our engineering organization in India. This leadership role bridges technical execution and business strategy, ensuring that engineering teams deliver impactful, scalable solutions aligned with company goals. You will mentor senior engineering leaders, foster a culture of innovation, and guide architectural and operational excellence. Key Responsibilities: Define and champion the long-term technical vision aligned with Serko s strategic goals while encouraging innovation and adoption of emerging technologies. Mentor and empower Senior Engineering Managers and Principal Engineers to lead effectively and drive technical and organizational execution. Facilitate cross-functional collaboration with Product, Design, Operations, and executive teams by aligning priorities and simplifying complex technical strategies. Translate strategy into actionable outcomes by setting clear OKRs and KPIs focused on team performance, delivery reliability, and engineering excellence. Oversee architecture decisions for critical systems, balancing innovation, technical sustainability, and business value. Drive continuous improvement in engineering practices, including Agile workflows, code reviews, and CI/CD processes to boost productivity and quality. Manage budgets and resource allocation thoughtfully to ensure teams have what they need to succeed while maintaining fiscal responsibility. Cultivate a thriving, inclusive engineering culture that supports career growth, diversity, and global collaboration. What You ll Bring: Proven leadership experience managing engineering teams of various sizes, especially in high-growth or product-driven environments. Strong strategic acumen with the ability to align technical efforts with business objectives through pragmatic decision-making. Collaborative mindset with a track record of building trusted partnerships across Product, Design, Operations, and other functions. Operational expertise in Agile delivery, continuous improvement, and data-driven engineering process enhancements. Excellent communication skills to translate complex technical ideas into clear, actionable priorities for diverse audiences. Passion for building inclusive, engaged, and high-performing teams, including experience designing organizational structures and career paths across geographies. Benefits: Competitive base salary. Comprehensive medical benefits. Discretionary incentive plan based on individual and company performance. Access to learning and development platforms with ownership of career growth. Flexible work policies supporting work-life balance. A supportive environment with modern tools to empower your best work.

Director Customer Support Location: Bangalore, India About MaxVal Since 2004, MaxVal has been a pioneer in IP services, focusing on efficiency, cost-effectiveness, and continuous improvement through metrics-driven processes. We were early adopters of tech-enabled IP solutions and now serve over 600 clients worldwide. With a team of 725+ IP and technology experts, MaxVal continuously innovates to deliver outstanding customer and employee success. Job Summary We are seeking a dynamic and experienced Director/Senior Director of Customer Support to lead our dedicated support team. This role is critical in driving exceptional customer experiences post-production, managing issue resolution, system performance, escalations, and customer satisfaction. You will also develop and implement proactive customer engagement strategies to nurture long-term, trusted relationships with key clients. Key Responsibilities Leadership and Team Management Lead, mentor, and develop a high-performing customer support team. Establish and refine support processes and best practices. Ensure achievement of performance metrics and SLAs. Collaborate with leadership to align customer support strategies with business goals. Foster a culture of innovation and continuous improvement by evaluating new tools and methodologies. Customer Support Operations Oversee timely resolution of customer issues and service requests. Act as the escalation point for complex and critical issues. Manage escalated tickets and ensure professional handling of client concerns. Implement Root Cause Analysis (RCA) to prevent recurring problems. Maintain high customer satisfaction through prompt and effective support. Customer Engagement Conduct regular customer meetings to monitor system health and gather feedback. Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) with clients. Identify potential risks and improvement opportunities proactively. Build and sustain strong relationships with key stakeholders. Operational Excellence Define and monitor KPIs to measure support team performance. Continuously optimize support workflows and processes. Partner with Product, Sales, and Implementation teams for seamless customer journeys. Manage post-production support transitions efficiently. Implement and maintain support and development tools (e.g., JIRA, automation tools). Ensure compliance with data security standards and internal policies. Strategic Planning Develop and execute long-term strategies for customer support aligned with MaxVal s vision. Stay informed on industry trends and best practices to enhance support capabilities. Provide actionable insights to senior management based on customer feedback and support metrics. Requirements Bachelor s degree in Computer Science, IT, or related field; advanced degree preferred. Minimum 10 years of experience in customer support or related fields in technology companies. At least 5 years in leadership roles managing customer support teams. Proven experience supporting software products and technology services; Salesforce experience is a plus. Strong understanding of Intellectual Property management solutions preferred. Exceptional leadership, communication, and interpersonal skills. Ability to manage multiple priorities in fast-paced environments. Strong analytical and problem-solving skills. Customer-centric mindset dedicated to delivering excellent service. Qualification : Bachelors degree in Computer Science, IT, or related field; advanced degree preferred.

Engineering Manager Active Directory Location: Bangalore, India About the Team The Active Directory team is part of Rubrik s Enterprise Data Protection (EDP) organization. They develop data protection solutions specifically for Active Directory, including backup, restore, and integration of AD as an Identity Provider within Rubrik s security platform. About the Role Rubrik is seeking an experienced Engineering Manager to lead the Active Directory development team. This role focuses on guiding the design and delivery of AD data protection solutions, scaling the team, and driving innovation. The ideal candidate combines strong software development expertise especially with Active Directory and identity technologies with proven leadership skills. What You ll Do Team Leadership: Mentor and lead developers and engineers, foster innovation, collaboration, and technical excellence. Development Lifecycle: Manage sprint planning, code reviews, and adherence to standards; prioritize workload and resource allocation. Software Development: Oversee design, development, and testing of Active Directory data protection solutions and integrations with Rubrik s security platform. Customer & Growth Management: Engage with customers to support adoption and scale the team accordingly. Strategic Planning: Collaborate on roadmap definition with product managers and architects aligned to business goals. Operational Excellence: Provide technical leadership on escalations, maintain system health, and minimize regressions. Documentation & Collaboration: Develop thorough documentation and work closely with engineering, security, infrastructure teams, and stakeholders. Communication: Effectively communicate project status, risks, and technical details to diverse audiences, including senior leadership. Experience & Qualifications Education & Experience: Bachelor s or Master s degree in Computer Science, Software Engineering, IT, or related field. 8-10 years in software development and IT, with at least 2-3 years in technical leadership or engineering management roles. Technical Expertise: Strong skills in distributed systems and data storage. Solid knowledge of Windows Server OS and Active Directory (AD/Entra-ID) concepts. Experience with Microsoft Windows ecosystem preferred. Understanding of Identity and Access Management (IAM) concepts; familiarity with IAM services like Okta or AWS IAM is a plus. Knowledge of identity security (users, groups, roles, NHI) is advantageous. Leadership & Management: Proven ability to lead, mentor, and develop software engineering teams. Strong grasp of software development methodologies and project management. Experience collaborating with customers, sales, and support teams. Excellent organizational, communication, interpersonal, and presentation skills. Rubrik is on a mission to secure the world s data with Zero Trust Data Security . We empower organizations to defend against cyber threats and ensure data resilience through innovative cloud and SaaS security technologies. Qualification : Bachelors or Masters degree in Computer Science, Software Engineering, IT, or related field.

Job Title: Director / Sr Manager - Platforms Location: Bangalore, Karnataka, India Job Type: Full-Time (Hybrid Work Model) Experience Level: 10+ Years About Eightfold.ai: At Eightfold.ai, we are revolutionizing how organizations manage talent by leveraging the power of artificial intelligence. Our cutting-edge AI platform is transforming the way businesses hire, develop, and retain talent. By utilizing AI to understand individual skills and potential, we re solving the fundamental problem of matching people with the right opportunities. We are looking for a visionary engineering leader to drive the growth of our Core Infrastructure Team in India, shaping the foundation of our AI platform. About the Core Infrastructure Team: The Core Infrastructure Team at Eightfold is the backbone of the organization, responsible for the architecture, maintenance, and enhancement of critical infrastructure elements that support our entire technology stack. Our team builds and maintains systems for Search, Databases, Machine Learning Infrastructure, Data Warehouses, Developer Platforms, and Application Infrastructure. We ensure the scalability, security, and reliability of these services, which underpin every product that we offer to our users and customers. What You ll Own & Drive: As the Director / Sr Manager - Platforms, you will lead the technical direction for Eightfold's infrastructure, security, and analytics platforms, ensuring they meet the needs of our growing enterprise-scale business. Vision & Roadmap: Lead the strategy, roadmap, and execution of the Infrastructure, Security, and Analytics platforms. Team Building: Hire, mentor, and lead a high-performing engineering team, fostering a culture of innovation, excellence, and autonomy. Cross-Functional Collaboration: Partner with Product, Data, and DevOps teams to build secure, scalable systems that support business growth. Infrastructure Scaling: Ensure reliability, availability, and performance across both cloud (AWS, GCP) and on-prem environments. Security Leadership: Define and enforce security protocols, including threat modeling, vulnerability management, and compliance frameworks (SOC2, ISO27001, etc.). Operational Excellence: Champion modern engineering practices, including CI/CD, observability, and cost optimization. Analytics Platform Development: Lead the creation and scaling of an end-to-end Analytics Product stack including data warehouse, query engine, and dashboards. Ownership & Impact: Take ownership of the full product/technology lifecycle from vision, architecture, and deployment, ensuring long-term impact and success. What You Bring: Required Skills & Experience: 10+ Years of Engineering Experience: Significant experience in engineering with at least 3+ years in a leadership role leading teams at scale. Expertise in Cloud Infrastructure: Deep expertise in cloud-native infrastructure (AWS, GCP, etc.) and DevSecOps principles. Proven Success in Platform Scaling: A track record of building and scaling secure, reliable platforms at an enterprise level. Security Expertise: Leadership in security initiatives, including threat modeling, vulnerability management, and compliance. Excellent Communication: Strong communication skills, with the ability to influence and collaborate across engineering and business teams. Bonus Experience: Exposure to scaling analytics stacks (Snowflake, dbt, Airflow, Looker, etc.) is a plus. Leadership & Culture Building: Demonstrated success in building high-caliber teams and cultivating a thriving engineering culture. Impactful Leadership: Take on a high-leverage leadership role that shapes the foundation of Eightfold's AI platform and directly impacts the company s growth and success. Innovative Environment: Work with cutting-edge technologies and collaborate with brilliant minds to solve complex engineering challenges. Career Growth: As a leader at Eightfold, you will have the autonomy to drive strategic initiatives while building and scaling high-performing teams. Hybrid Work Model: Enjoy a flexible hybrid work model with the ability to work remotely while maintaining a strong in-office presence for team collaboration starting February 1, 2024. Comprehensive Benefits: Competitive salary, comprehensive family medical coverage, and eligibility for equity awards and discretionary bonuses or commissions. How to Apply: If you're a visionary engineering leader with a passion for building scalable, secure platforms and leading high-performing teams, we want to hear from you. Join Eightfold.ai and help us redefine how companies build, hire, and retain their workforce using AI-powered talent intelligence. Equal Opportunity Employer: Eightfold.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

Senior Director - Product Location: Bangalore, Karnataka | Department: Product & Design About the Team Product Management at Meesho is at the heart of our rapid growth. We re obsessed with understanding customer behavior, allowing us to carve out a unique niche in e-commerce for customers in Tier 2/3/4 towns in Bharat. This approach has fueled our incredible growth. Meesho is trusted by nearly 5% of India s households for their shopping needs. As a Senior Director of Product, you ll collaborate with Developers, Product Managers, Designers, Data Scientists, and Engineers. We prioritize a user-first mindset, with a strong bias for action and impact. We don t just obsess over what to build we re dedicated to executing rigorously to create real-world impact. Besides the hard work, we believe in having fun! Whether you re a movie buff or a sports enthusiast, our team is a blend of fun and productivity. If a game of badminton after brainstorming sessions sounds exciting, you re going to love it here! About the Role We re looking for a visionary Senior Director - Product to lead a talented team of Product Managers, Senior Product Managers, and Product Analysts. As a Senior Director, you ll also be a key cross-functional leader, influencing senior stakeholders from Engineering, Design, Category Management, Marketing, Operations, and Finance to bring new products to life. What You Will Do Own complex and high-impact product charters: Lead strategic initiatives that significantly impact Meesho s growth. Define a compelling product vision: Shape the vision and strategy for your organization, influencing cross-functional teams to align with it. Problem discovery and prioritization: Identify critical problems and break them into smaller, solvable components. Use structured thinking to prioritize them effectively. Innovation through technology: Work with cross-functional teams to brainstorm technology-led ideas to solve prioritized problems. Test ideas using MVPs and prototypes. Ensure high product quality: Oversee product quality through rigorous processes like user acceptance testing and dogfooding. Go-to-market strategy: Develop a comprehensive plan with business and marketing stakeholders to ensure the product's success post-launch. Track product performance: Define key product metrics and monitor them, using data to influence decisions and actions that drive results. Build and manage a product roadmap: Maintain a forward-looking product roadmap that addresses key business and customer needs over at least the next three months. Lead and mentor teams: Guide and inspire a direct team of Product Managers and Product Analysts to deliver exceptional results. What You Will Need 14+ years of experience, with at least 10+ years in product management at a tech-led company (preferably consumer internet) Proven experience in building and leading high-performing teams Exceptional problem-solving skills based on first principles thinking Strong technology understanding and familiarity with product management processes like A/B experimentation Experience managing a direct reporting team of Product Managers About Us Welcome to Meesho, a platform that s revolutionizing how businesses in India grow and thrive. From a single idea, Meesho has become the e-commerce destination for the next billion Indian consumers and aims to empower 100 million small businesses to succeed online. We provide sellers with innovative benefits like zero commission and the lowest shipping costs, while providing them access to Meesho s robust customer base, state-of-the-art tech infrastructure, and pan-India logistics. More than 1.75 million sellers rely on us, which has allowed us to make inroads with first-time internet users across India. Our Mission Democratizing Internet Commerce for Everyone Meesho s mission is to enable 100 million small businesses to succeed online. We cater to the underserved and unique customer base in every serviceable pin code across the country. Our continuous innovation and unique business model have made us India s first horizontal e-commerce company. Culture & Total Rewards At Meesho, we are dedicated to creating a dynamic and high-performing workplace. We are committed to hiring exceptional talent and nurturing their growth. Our culture is built around our 11 guiding principles, or Mantras, which influence everything from performance reviews to talent development discussions. What We Offer: Market-leading compensation including both cash and equity-based compensation tailored to the role and experience Holistic wellness support through the MeeCare Program, focusing on physical, mental, financial, and social well-being Comprehensive medical insurance benefits for employees and their families, including wellness initiatives like telehealth services and gym discounts Generous leave policies, parental support benefits, retirement benefits, and learning and development opportunities Personalized gifts, performance recognition, and engagement activities that make work fun and rewarding Additional benefits like salary advance support, relocation assistance, and flexible benefits plans to further enrich your experience

Director, Engineering Location: Bangalore, India Full Time Company: Meta Meta is seeking an experienced Engineering Director to lead and build our engineering team in India. This is a unique opportunity to help shape the future of Meta s engineering presence in the region, driving technical decision-making, collaboration, and execution to create high-quality enterprise software systems. As an Engineering Director, you will influence the technical direction, prioritize key initiatives, and lead a high-performing engineering team in a fast-paced, impact-focused environment. You ll have the opportunity to shape Meta s engineering strategy, recruit founding engineering teams, and ensure the successful delivery of complex enterprise systems. Key Responsibilities: Lead and execute strategies for delivering enterprise systems across various domains. Identify and seize new opportunities for growth and innovation within the organization. Drive the long-term technical vision and roadmap for large, enterprise-wide initiatives. Collaborate with cross-functional teams and influence key decisions for optimal outcomes. Manage teams delivering multiple high-impact projects in ambiguous or complex environments. Set clear goals, measure team impact, and drive engineering excellence. Build, lead, and nurture engineering teams to deliver on increasingly complex and interdependent projects. Minimum Qualifications: Bachelor s degree in Computer Science, Engineering, Applied Sciences, or a related field. 10+ years of progressive experience in software engineering, including at least 5 years of leadership experience. Proven expertise in coding in at least one of the following languages: C++, Java, Python, JavaScript, or PHP. Extensive experience in building large-scale enterprise software systems from the ground up. Proven track record of managing technical teams and serving as a technical lead. Experience in designing and developing distributed systems. Deep knowledge in enterprise systems across Finance, Supply Chain, or HR. Experience in defining software projects and making data-driven decisions. Preferred Qualifications: Experience setting up and leading an engineering office or team. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is pushing beyond 2D screens toward immersive experiences in augmented and virtual reality to help create the next evolution in social technology. Join Meta and help shape a future where digital connection goes beyond the constraints of screens, distance, and even the rules of physics. Equal Employment Opportunity: Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics. Qualification : Bachelors degree in Computer Science, Engineering, Applied Sciences, or a related field.

Senior Product Manager AI Products | SaaS | CLM | Bangalore Location: Bangalore, India Department: Product Management Reports To: Manager, Product Management Experience Required: 5+ years in Product Management (B2B SaaS, AI, or Document Automation) Industry: SaaS | AI/ML | Contract Lifecycle Management (CLM) About Conga At Conga, we help global businesses simplify complexity and drive revenue growth through powerful Revenue Lifecycle Management solutions. Our platform unifies critical business processes across configuration, execution, fulfillment, and renewal empowering teams with AI-driven insights to make smarter, faster decisions. The Conga Way shapes our culture it s how we hire, collaborate, and innovate. Developed with direct input from our employees, it ensures every voice is heard and every talent is nurtured. Role Overview Senior Product Manager (Discovery AI): We are looking for a Senior Product Manager to lead the development of Discovery AI, Conga s advanced metadata extraction and document analysis engine. You will play a key role in bringing AI-powered solutions to market, working cross-functionally to drive innovation and enhance the way enterprises manage contracts and data. Why This Role Matters: Discovery AI helps businesses unlock hidden insights from unstructured documents, improving compliance, reducing manual processing, and increasing operational efficiency. Your leadership will define how Conga delivers next-generation solutions in document intelligence, AI, and contract metadata extraction transforming the way customers interact with their most critical data. Key Responsibilities: AI-Driven Product Innovation: Define and lead the roadmap for metadata extraction and document intelligence solutions powered by AI/ML. Hands-On Product Execution: Deliver demos, manage implementation rollouts, and work closely with scrum teams to ship features on time and with impact. Customer-Centric Strategy: Gather and prioritize customer feedback to continuously refine Discovery AI features and address real-world use cases. Cross-Functional Leadership: Collaborate with engineering, data science, UX, services, and marketing teams to ensure aligned product delivery. Market & User Research: Conduct in-depth research to identify opportunities for new AI-powered capabilities and competitive differentiation. Analytics & Prioritization: Use data insights and usage metrics to shape roadmap decisions and measure product success. Internal Enablement: Create clear documentation, support training materials, and partner with customer success to handle escalations. Go-to-Market Collaboration: Work with marketing and sales teams to communicate product value and drive adoption. Qualifications: 5+ years of experience in Product Management, ideally in B2B SaaS, AI/ML, or document/data extraction platforms. Proven ability to manage full product lifecycle from concept to launch and iteration. Strong grasp of AI/ML fundamentals and how they apply to business workflows. Experience with Contract Lifecycle Management (CLM) or enterprise legal/document systems is a strong plus. Bachelor s degree in Engineering or related technical field (Master s or MBA is a plus). Strong communication and stakeholder management skills across both technical and business teams. Passionate about solving real-world customer problems using data and intelligent automation. What Will Set You Apart: Deep empathy for the customer journey and a strong desire to build products that deliver measurable impact. Proven leadership in Agile product development environments. Ability to clearly communicate complex technical concepts to non-technical audiences. Enthusiasm for AI-driven transformation and the future of intelligent business systems. Collaborative mindset with the ability to influence without authority across distributed teams. Qualification : Bachelors degree in Engineering or related technical field (Masters or MBA is a plus).

Product Manager | FinBox | Bengaluru Location: Bengaluru Experience: 8-10 Years About FinBox: Where Fintech Meets Fun! Welcome to FinBox, a hub of innovation and creativity transforming the financial services space. Since 2017, we ve helped lenders like Banks, NBFCs, and enterprises build and launch credit products in a fraction of the time it used to take. As a Series A funded company, FinBox is expanding globally with offices in India, Vietnam, Indonesia, and the Philippines. Our vision is to provide world-class infrastructure for lending products, helping financial institutions scale and launch cutting-edge credit programs. We have already helped our customers disburse billions in unsecured and secured credit products, and our solutions impact millions of customers globally every month. Innovative Environment: We encourage creativity and experimentation to push the boundaries of fintech. Impactful Work: Your contributions will directly impact millions by making credit more accessible. Growth Opportunities: We offer ample opportunities for professional growth in a fast-paced startup. Collaborative Culture: Join a diverse team that values innovation, collaboration, and support. Creative Thinkers: You challenge the norm and bring fresh perspectives. Customer Heroes: You go above and beyond to meet customer needs and deliver great experiences. Team Players: You thrive in collaborative environments, valuing diverse viewpoints. About the Product - FinBox LOS for NSTP Lending Our Lending Origination System (LOS) caters specifically to NSTP flows and manual underwriting, optimizing business processes through efficient configurations, intelligent automation, and improved team collaboration. This solution is adaptable across multiple lending use cases, including secured lending, high-ticket business loans, small-ticket loans, home loans, and more. Role and Responsibilities Product Strategy & Management Align with founders on business strategy and vision. Devise a product strategy that supports both short-term and long-term business priorities. Translate strategic goals into a detailed product roadmap, including APIs, user journeys, back-office dashboards, and analytics. Supervise the execution of the product roadmap, ensuring timely and efficient delivery. Collaborate with marketing teams on positioning, messaging, and product marketing strategies. Business Strategy Build and nurture relationships with stakeholders from LSPs, Banks, NBFCs, and FinTechs. Participate actively in the sales cycle through product demos, solution design, and stakeholder engagement. Engage senior business stakeholders through demos, sales calls, webinars, and events. Leadership Lead and mentor Associate Product Managers (APMs) and manage sprint cycles effectively. Collaborate with Engineering Managers to ensure excellent delivery and maintain delivery hygiene. Foster cross-functional collaboration to ensure alignment and smooth execution of product plans. Technical Leadership Oversee technical debt and infrastructure priorities, ensuring they align with the roadmap. Collaborate with Engineering Managers and technical teams to design scalable systems for future growth. Qualifications Experience: 8+ years of professional experience, including 5+ years specifically in Product Management roles. Domain Knowledge: Direct experience with lending products, financial marketplaces, or B2B SaaS platforms. Expertise in Lending Operations: Understanding of credit products, partnership models (e.g., DSA, co-lending). Proven Track Record: Success in launching and scaling B2B products, API products, or tech products. Tech Savvy: Experience with financial services integration patterns and data flows. Communication Skills: Excellent ability to engage with both technical and business stakeholders. Leadership Experience: Demonstrated experience managing and leading teams. Compliance Knowledge: Familiarity with compliance considerations in financial services products is a bonus, but not mandatory. Work on innovative products in the dynamic fintech industry. Take ownership of cutting-edge solutions, making a tangible impact on global lending practices. Be part of a growing Series A startup with ample room for career growth.

Job Title: Principal Cloud Development Engineer Location: Bengaluru, India About Cloud Software Group: Cloud Software Group (CSG), home to Citrix and TIBCO, is one of the largest global providers of cloud-based technologies, empowering over 100 million users worldwide. As a Principal Cloud Development Engineer, you will play a pivotal role in shaping the future of Desktop-as-a-Service (DaaS) solutions helping deliver secure, scalable, and intelligent platforms that drive modern work experiences from anywhere. We re entering an era of accelerated innovation and transformation now is the perfect time to bring your technical leadership, cloud expertise, and mentorship mindset to the forefront. About This Team: The DaaS team at CSG is responsible for designing and building scalable and resilient cloud-native microservices that power Citrix s core virtualization offerings. This team collaborates across product, architecture, operations, and customer success groups to build next-gen capabilities on Azure, AWS, and other hybrid environments. Your Role and Responsibilities: As a Principal Cloud Development Engineer, you will be expected to: Lead design and architecture discussions for cloud-native solutions within the Citrix DaaS product line. Drive the development of scalable and secure backend features, with emphasis on business logic, cloud security, and performance. Mentor junior and senior engineers, guiding them in coding best practices, design decisions, and technical growth. Collaborate with Product Managers, UX Designers, Support, and Site Reliability Engineers to build customer-centric features and maintain high service uptime. Contribute to strategic technical initiatives, including the adoption of Gen AI tools, DevSecOps automation, and performance tuning of production systems. Participate in on-call escalation support, helping debug complex issues and lead incident resolution. Promote a culture of continuous learning and improvement through code reviews, technical sessions, and post-incident analysis. Required Experience and Skills: 14+ years of experience in cloud software development using .NET (C#), Java, or equivalent Object-Oriented Programming languages. Strong computer science fundamentals (algorithms, data structures, systems design). Proven track record in building and leading cloud-native microservices with modern deployment practices (CI/CD, IaC, Kubernetes, Docker). Strong cloud platform expertise, especially in Microsoft Azure or Amazon EC2. Deep understanding of cloud security, including identity/access management, encryption, compliance, and incident response. Advanced knowledge in automation scripting (Python, PowerShell). Familiarity with troubleshooting tools like Sumo Logic, Splunk, or equivalent observability platforms. Experience with Terraform, CI/CD pipelines, and managing Kubernetes-based deployments. Strong communication, collaboration, and mentoring abilities. Preferred Qualifications: Prior experience building secure services in the DaaS, VDI, or enterprise SaaS domain. Hands-on experience with Azure Active Directory, Microsoft AD, or other identity solutions. Moderate understanding of cryptographic protocols and encryption standards. Familiarity with Agile/SAFe development methodologies. Contributions to open-source or technical publications are a plus. Impact: Influence the architecture and direction of mission-critical cloud platforms used globally. Mentorship: Be a technical leader shaping the next generation of engineers. Innovation: Work with a company at the edge of a "Cambrian leap" in cloud evolution. Culture: Inclusive, forward-thinking, and driven by curiosity and collaboration. Flexibility & Benefits: Competitive salary, performance bonus, flexible work model, health insurance, wellness programs, and more. Equal Opportunity Statement: Cloud Software Group is committed to Equal Employment Opportunity and prohibits unlawful discrimination of any kind. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.

Job Title: Business Intelligence (BI) Lead Life Sciences Sector About the Role: As the BI Lead, you will spearhead and develop Business Intelligence (BI) projects within the team, focusing on constructing an analytical data layer, developing custom BI reporting solutions, monitoring platform performance, and enabling self-serve reporting for Regional Business Units (RBU) and Global Business Units (GBU). Your primary responsibility is to deliver high-quality contributions to client projects in the life sciences sector. These tasks will range from basic analysis and problem-solving to assisting in the creation of more complex solutions. You ll demonstrate a comprehensive understanding of pharmaceutical data assets, including IQVIA, CRM, and MCM data, as well as country-specific variations. Key duties include training and upskilling Business Units (BUs) to use the self-serve layer effectively for report and dashboard creation, assessing data requirements for decision-making, and ensuring data accuracy. You ll work closely with engineering and data platform teams to improve data availability and reliability, while collaborating on client proposals and solution strategies. Additionally, you will contribute to documentation and specifications, design presentations, and actively engage in the consulting methodologies and life sciences market to continuously grow your knowledge. Key Responsibilities: Lead BI projects, including building and maintaining an analytical data layer, and developing BI solutions for reporting and visualization. Deliver high-quality, timely contributions to life sciences client projects, ranging from basic analysis to complex solutions. Utilize pharmaceutical data assets (IQVIA, CRM, MCM) and understand regional data variations. Train Business Units (BUs) to efficiently use the self-serve reporting layer for creating reports and dashboards. Assess data requirements, identify suitable data sources, ensure data accuracy, and perform necessary transformations for decision-making. Establish and track business metrics, and perform in-depth process analysis to identify areas for improvement. Collaborate with engineering and data platform teams to enhance data availability and reliability. Review and analyze client requirements, contribute to proposal development, and create tailored client solutions. Create detailed documentation, including specifications and quantitative/qualitative analyses. Present client deliverables within established frameworks, adapting presentations to audience needs. Stay engaged in consulting methodologies, life sciences market trends, and professional development opportunities. Manage project-based responsibilities under the guidance of senior consultants and directors. Desired Candidate Profile: Proficiency in SQL and BI platforms, particularly Power BI (Spotfire knowledge is a plus). Extensive experience with data transformation/ETL, data modeling, and a strong understanding of data platforms and ETL processes. Hands-on experience with Power BI, including the creation of reports, dashboards, and visualizations, and experience in environments such as Salesforce, Snowflake, or Azure. Skilled in migrating SSRS reports/Tabular reports to Power BI Paginated Reports. Advanced knowledge of Power Query M and experience building sophisticated DAX queries. Experience implementing static and dynamic Row Level Security, along with extensive knowledge in dataset design, data cleansing, and aggregation. Understanding of relational database structures, principles, and practices. Solid SQL skills, including the ability to write complex queries and create SQL views for custom datasets. Strong proficiency in Excel, PowerPoint, and Access, with VBA knowledge considered a plus. Proven ability to build relationships with multiple stakeholders (BI engineers, Data Engineers, Consulting teams, Product Managers). Familiarity with Software Development Life Cycle (SDLC) and Agile methodologies. Experience with technical project execution, including proposal writing, creating BRD, PDD, SDD, and user documentation. Excellent verbal and written communication skills. Previous experience in application or implementation support is required. Strong problem-solving skills and a macro-level approach to research and analytics. Good to Have: Experience with other BI technologies (e.g., Tableau, Looker Studio, ThoughtSpot). Knowledge of Python/R. Experience with Microsoft Power Platform tools (e.g., PowerApps, Power Automate). Hands-on experience with Canvas App Configuration, Canvas App Functions, Power Portals, Power Automate Desktop, and custom connectors. Familiarity with Azure services, AI builder, Virtual Agents, and SharePoint list customization. Microsoft Power Platform certification is a plus. Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. 6-8 years of relevant experience. Demonstrated collaborative approach, working effectively across teams to achieve objectives. Knowledge of core business processes and their impact on decision-making and growth. Familiarity with consulting methodologies, tools, and techniques. Up-to-date with current industry trends and insights into competitors and marketplace dynamics. Proficiency in time management, Scrum methodologies, and agile working practices. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field.

Senior Payroll & HR Generalist About Saviynt Saviynt is an identity authority platform designed to power and protect organizations in an era of digital transformation. As businesses navigate growing cybersecurity risks, our Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence, ensuring secure, right-time access to critical digital resources. To support our rapid growth, we are seeking a Senior Payroll & HR Generalist who will play a crucial role in managing payroll processes and leading key HR functions across India and the APAC region. This role will report to the Manager of Payroll & Benefits in El Segundo, CA, for functional leadership, while working locally under the Director of Human Resources in Bengaluru. Key Responsibilities Payroll Processing & Compliance Lead and oversee end-to-end payroll processing for India & APAC, ensuring accuracy, compliance, and timeliness. Partner with global payroll and accounting firms to maintain adherence to international payroll regulations and best practices. Review, analyze, and verify payroll reports to identify discrepancies, processing necessary adjustments before final payroll completion. Maintain and update payroll data in Namely, ensuring accurate records of compensation, tax deductions, bonuses, and statutory contributions. Manage payroll-related benefits administration, including incentives, tax deductions, and retirement contributions. Ensure compliance with local labor laws, taxation policies, and company policies related to payroll and employee benefits. HR Generalist & Employee Lifecycle Management Oversee employee leave management, ensuring accurate payroll integration and compliance with company policies. Support onboarding & offboarding processes, ensuring payroll setup for new hires and accurate termination payouts. Assist with performance evaluation processes, ensuring payroll-related adjustments align with compensation changes. Serve as an HR compliance expert, advising on payroll-related labor laws, employment verification, and unemployment claims. Audit, Reporting & Strategic HR Support Prepare payroll-related reports for internal and external stakeholders. Facilitate payroll audits, pension filings, and employment verifications. Work closely with HR leadership to align payroll strategies with business objectives and drive process improvements. Provide administrative, operational, and strategic HR support to the Director of Human Resources as needed. What You Bring Extensive experience in payroll processing & HR functions for India & APAC. Strong knowledge of Indian labor laws, payroll compliance, taxation, and employee benefits. Experience in full-cycle payroll management, including incentives, tax deductions, and statutory contributions. Proficiency in HR systems (Namely or similar HRIS platforms). Ability to manage audits, reports, and compliance documentation. Excellent attention to detail, problem-solving, and analytical skills. Strong collaboration skills with global teams across multiple time zones. Preferred (Good to Have): Experience working in a fast-paced SaaS or tech-driven organization. Knowledge of global payroll practices (US, Europe, APAC, etc.). Work in a high-growth, technology-driven environment that values innovation and excellence. Gain exposure to global payroll processes & HR strategies in a dynamic, fast-paced setting. Collaborate with industry-leading professionals and contribute to scaling a global workforce. Competitive compensation, benefits, and professional growth opportunities. Saviynt is an equal opportunity employer. We welcome applicants from diverse backgrounds and do not discriminate based on race, gender, age, disability, or veteran status. If you re a detail-oriented payroll and HR expert passionate about process efficiency and compliance, we d love to hear from you!

Description About Marketing Cloud: Salesforce Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce platform. We help tens of thousands of businesses connect with billions of customers each year. About this role: We are seeking a Director of Product Management to help enter a new category of Marketing Technology. This role requires a strong ability to prototype, evangelize, and gain support from senior and executive leadership teams. You will foster quick progress through prototyping and experimentation - turning concepts into code this year. You will support a Senior Director and Senior Vice President in executing this vision by designing customer-centric solutions in this space while leveraging partnerships with other Salesforce clouds to execute. If you are passionate about driving innovation and growth in Marketing Technology, we would love to hear from you. This role reports to a Senior Vice President of Product Management based in the Bellevue, WA office. Responsibilities: Drive feature-area level execution in a team entering a new category of Marketing Technology for Marketing Cloud. Support evangelism of this endeavor to senior and executive leadership teams. Deliver requirements, experiments, Proof-of-concept, and ultimately a released capability within the year - and then help scale investment in this area. Develop partnerships with related Salesforce clouds to maximize the impact of this program. Support development and revision of the Marketing Cloud roadmap overall. Elevate the organization s understanding of Marketer s needs and competitive pressures. Requirements: 10+ years of experience as a Product Manager or equivalent Deep experience with marketing technologies or workflow management Consistent track record of leading all aspects of a successful product throughout its lifecycle. Strong analytical and problem-solving skills, with the ability to make data-driven decisions Excellent written and verbal communication skills, including experience addressing executive leadership Demonstrated excellence at working independently and effectively with cross-functional teams in a matrix organization. Demonstrated success in distributed, global team Qualification : 10+ years of experience as a Product Manager or equivalent