Senior DIU Executive Jobs in Thane

Senior DIU Executive Experience: 6 8 Years | Location: Thane Job Overview The Senior DIU Executive (MIS / Data Analytics) is responsible for managing, analyzing, and presenting organizational data to support informed decision-making. This role ensures data accuracy, consistency, and quality while identifying trends and insights that impact business performance. The position works closely with cross-functional teams to improve systems and data governance strategies. Key Responsibilities Cleanse, validate, and correct data by identifying corrupted records, coding errors, and inconsistencies. Develop and maintain data systems, ensuring information is organized in a structured and readable format. Apply statistical techniques to analyze complex datasets for diagnostics and forecasting. Assign measurable metrics to key business functions to evaluate and compare performance over time. Prepare and present detailed analytical reports highlighting insights, patterns, and predictions for management. Collaborate with programmers and leadership to recommend system enhancements and reporting standards. Conduct Exploratory Data Analysis (EDA) to identify patterns and summarize data characteristics. Required Skills & Competencies Advanced proficiency in MS Excel and Power BI. Expertise in data cleansing, preparation, validation, and visualization. Strong critical-thinking skills with a structured, logical approach. Excellent verbal and written presentation skills with the ability to manage stakeholder relationships. Ability to analyze local and global trends affecting the industry.

Inside Sales Executive Experience: 1 3 Years Location: Thane Job Overview We are looking for a dynamic and results-oriented Inside Sales Executive to support our EdTech sales initiatives. This role focuses on lead generation, qualification, and conducting virtual product demonstrations for our digital learning solutions. The ideal candidate will actively engage prospective customers, understand their learning needs, and contribute to building a strong sales pipeline. Key Responsibilities Generate and qualify leads through outbound calls, emails, social media outreach, and inbound inquiries. Engage with schools, educators, institutions, parents, and learners to understand their requirements. Schedule and deliver virtual product demonstrations showcasing EdTech platforms, digital content, and learning tools. Assess customer needs and recommend appropriate EdTech solutions. Maintain accurate lead information, demo feedback, and follow-up details in CRM systems. Nurture prospects through consistent follow-ups and effective pipeline management. Coordinate closely with the sales closure team to ensure smooth handover of qualified leads. Track and analyze demo performance, lead quality, and conversion metrics. Meet daily activity targets (calls, emails, demos) and monthly pipeline goals. Required Skills & Qualifications Strong verbal and written communication skills. Confidence in delivering online presentations and product demonstrations. Prior experience in inside sales, tele-calling, or lead generation is preferred. Familiarity with CRM tools and virtual meeting platforms such as Zoom, Google Meet, or MS Teams. Ability to clearly explain EdTech products and value propositions. High-energy, target-driven mindset with strong discipline in follow-ups.

CRM Executive Location: Thane Experience: 1 3 years Education: Bachelor s degree Role Summary We are seeking a motivated CRM Executive to support and enhance our customer relationship management initiatives. This role involves working closely with marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure excellent client satisfaction. Key Responsibilities Relationship Management: Build and maintain strong relationships with existing and new clients to drive sales growth. Operations: Manage daily customer service operations, ensuring high-quality support and efficient query resolution. Feedback Loop: Handle customer feedback and complaints, coordinating with relevant departments for timely resolution. Service Metrics: Ensure all issues are addressed within the defined Turnaround Time (TAT) while maintaining quality standards. Process Enhancement: Support day-to-day CRM operations to improve overall process efficiency. Internal Coordination: Liaise with Sales, Production, and Accounts departments to address client queries and share updates. Post-Sales Support: Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction. Qualifications & Skills Education: Bachelor s degree (Required). Technical Skills: 1 3 years of experience using CRM software. Soft Skills: Strong verbal and written communication, interpersonal coordination, and problem-solving abilities. Languages: Proficiency in additional languages is considered a plus. Qualification : Bachelors degree (Required)

Account Executive Location: Thane Experience: 2 4 years Role Summary We are seeking a detail-oriented and proactive Account Executive to manage accounts receivable and financial transactions. This role involves processing payments, verifying financial data, reconciling accounts, and ensuring timely collections while maintaining precise records. Key Responsibilities Accounts Receivable: Process incoming payments and manage receivable accounts in line with company policies. Data Management: Verify, classify, compute, and record financial data related to receivables on a daily basis. Billing & Invoices: Prepare bills and invoices, and facilitate bank deposits. Reconciliation: Perform regular reconciliation of AR ledgers to ensure accurate posting and documentation. Client Communication: Resolve billing discrepancies and ensure timely payment collection through consistent client follow-ups. Financial Reporting: Maintain accurate financial records and provide essential support for month-end reporting processes. Qualifications & Skills Experience: 2 4 years in accounts receivable or finance-focused roles. Technical Knowledge: Strong understanding of accounting principles and financial procedures. Software: Proficiency in Microsoft Excel and standard accounting software. Soft Skills: High attention to detail, strong organizational abilities, and excellent communication skills.

Job Title: Customer Service Executive Company: InCred Finance Location: Thane Department: Central (DEP_290) Employment Type: Full-Time Job Summary: InCred Finance is looking for a motivated and detail-oriented Customer Service Executive to manage and improve customer support processes. The ideal candidate will be responsible for supervising a team, resolving customer concerns, and ensuring high standards of customer service delivery. Key Responsibilities: Supervise and guide a team of customer support professionals Monitor and manage the entire customer service process Resolve customer issues effectively and promptly Develop and implement customer service procedures and policies Design training plans for customer support teams Standardize customer service delivery across all touchpoints Evaluate and interview potential candidates for the support team Recruit suitable candidates from a pool of applicants Track and assess performance of customer service representatives Required Skills: Strong communication and interpersonal skills Ability to manage teams and customer-related escalations Excellent organizational and process management abilities Proficient in evaluating team performance Basic computer and CRM system proficiency Qualifications & Experience: Experience: 0 years (Fresher-friendly role) Education: Graduation required

Social Media Executive - Job Description We are looking for a creative and strategic Social Media Executive to manage and elevate our company's presence across multiple public platforms. In this role, you will be responsible for creating compelling content, analyzing audience feedback, and reporting on the impact of social media initiatives. You will also manage the secure storage of access credentials and ensure consistent brand messaging across platforms. To succeed in this role, you should be able to strike a balance between creating frequent and engaging posts while maintaining consumer interest. The ideal candidate will have a deep understanding of the best times to post on each social media platform and how to optimize content for maximum engagement. Key Responsibilities: Lead and train a team of social media specialists to drive effective content creation. Craft engaging, persuasive, and memorable written content that prompts audience action. Collaborate with videographers and multimedia designers to create visually engaging content. Optimize content for various social media platforms, ensuring maximum reach and engagement. Schedule and manage content releases, targeting the best times for audience interaction. Monitor user engagement and feedback on social media posts to inform future strategies. Analyze the performance of published content and provide reports on its impact. Maintain a secure and organized database of all login credentials and access codes. Stay updated on changes to social media platforms, including algorithm adjustments. Explore and assess emerging social media platforms that could benefit the brand. Flexibility to work occasional overtime to accommodate global time zones. Requirements: Degree in Marketing, Communications, Journalism, Creative Writing, or a related field. Proven experience as a Social Media Executive or similar role. Expert knowledge of major social media platforms and their algorithms. Strong proficiency with social media management tools like Hootsuite and their integrations. In-depth understanding of paid advertising creation, distribution, and performance tracking. Excellent writing skills, with the ability to craft authoritative and persuasive content. Adaptable and engaging writing style suited to various audiences and platforms. Knowledge of key social media engagement metrics and how to track them. Innovative mindset with a willingness to explore new ideas and trends. Additional Notes: Project training will be provided to support your integration into the role and our team. Qualification : Degree in Marketing, Communications, Journalism, Creative Writing, or a related field.

Job Title: Customer Service Executive Location: Thane Position Summary We are seeking a dedicated Customer Service Executive to provide excellent support to our customers by addressing their issues and resolving them promptly. This role involves front-facing duties like answering calls and responding to customer queries, ensuring a high level of customer satisfaction. Key Responsibilities Customer Support: Handle customer inquiries and resolve issues in a timely and professional manner. Respond to customer queries via phone, email, or chat. Provide accurate information regarding products/services, assisting customers with their concerns. Problem Solving: Demonstrate fast and efficient problem-solving skills to address customer concerns. Resolve complaints, including those from angry or agitated customers, with patience and understanding. Team Leadership (if applicable): Lead and guide a team of customer service representatives, providing support and improving their performance. Foster a positive work environment and promote high standards of customer service. Customer Interaction: Maintain a respectful and empathetic approach with every customer, regardless of the situation. Ensure customer satisfaction by providing timely resolutions and follow-up if needed. Qualifications Minimum qualification: 12th pass or higher. Superior written and oral communication skills. Leadership skills to guide and improve a team (if applicable). Knowledge of customer service principles and best practices is a plus. Patience and professionalism when handling angry or difficult customers. Excellent problem-solving skills and a quick response time. Qualification : 12th pass or higher.

Job Title: Statistical Programmer Key Responsibilities: Develop SAS programs to generate derived analysis datasets and produce content for tables, listings, and figures (TLFs). Validate programming outputs to ensure the quality and accuracy of analysis datasets. Provide programming support to project teams by developing programming strategies, standards, specifications, and executing programmed analysis. Assist in the preparation and review of electronic submissions. Review key planning documents (e.g., statistical analysis plan, data presentation plan, data review plan) to ensure alignment with project objectives and clarity in programming assumptions and requirements. Assess the impact of these documents on programming tasks. Collaborate with vendors to establish project standards, programming conventions, and manage programming specifications and file transfers. Lead the effort to ensure the quality of Global Biometric and Data Sciences (GBDS) deliverables, applying standards consistently and adhering to regulatory guidelines, corporate SOPs, and departmental work practices. Identify opportunities for enhancing efficiency and consistency within GBDS and improve interactions with strategic vendors. Independently manage and perform programming tasks with minimal supervision. Contribute to continuous improvement initiatives to optimize workflows and outputs. Minimum Qualifications: Bachelor s degree in Statistics, Biostatistics, Mathematics, Computer Science, Life Sciences, or a related field. At least 3 years of programming experience in a relevant industry. For US-based positions, US military experience will be considered as part of industry experience. Proficiency in using SAS, R, or other programming languages to create derived analysis datasets and TFLs. Strong understanding of clinical data structures (e.g., CDISC standards) and relational databases. Proficiency in software tools such as MS Office and XML. Experience in handling and processing upstream clinical data (e.g., multiple data forms, eDC, SDTM). Ability to produce outputs that meet downstream requirements (e.g., ADaM, Data Definition Table, e-submission). In-depth knowledge of regulatory, industry, and technology standards and requirements. Familiarity with statistical terminology, clinical tests, medical terminology, and protocol designs. Demonstrated ability to collaborate within a team environment alongside clinical team members. Preferred Qualifications: A minimum of 3 years of experience in clinical/statistical programming within pharmaceutical clinical development. Knowledge of the drug development process, clinical trial methodology, and familiarity with global regulatory requirements. Experience using other software packages (e.g., R). Familiarity with the Linux operating system. Qualification : Bachelors degree in Statistics, Biostatistics, Mathematics, Computer Science, Life Sciences, or a related field.

HR Generalist Location: Thane Experience: 5 7 years Education: MBA/Bachelor s in HR or related field Role Summary We are seeking a motivated and detail-oriented HR Generalist to manage end-to-end HR operations. The ideal candidate will foster a positive work environment by overseeing recruitment, payroll, compliance, and employee engagement while ensuring strict adherence to labor laws. Key Responsibilities Talent Acquisition: Manage the full cycle of recruitment, onboarding, and employee documentation. Payroll & Attendance: Oversee attendance tracking and leave records, and coordinate inputs for monthly payroll processing. Performance Management: Support performance appraisals, confirmations, and career development initiatives. Employee Relations: Act as the point of contact for employee queries and drive engagement and retention programs. Statutory Compliance: Ensure adherence to HR policies and legal requirements, including PF, ESIC, and labor laws. Records Management: Maintain accurate employee files and utilize HRMS tools for efficient record-keeping and reporting. Offboarding: Handle all exit formalities, including Full & Final (F&F) settlements. Qualifications & Skills Education: MBA or Bachelor s degree in HR or a related field. Experience: 5 7 years of proven experience as an HR Generalist. Technical Skills: Strong proficiency in HRMS tools and statutory compliance frameworks. Soft Skills: Excellent communication, interpersonal, and multitasking abilities in a fast-paced environment. Qualification : MBA or Bachelors degree in HR or a related field

Sr. Accounts Manager (CA) Company: Sarom Fab Pvt. Ltd. Location: Thane Experience: 3 7 years Role Summary Sarom Fab Pvt. Ltd., a leading name in the home furnishing industry, is seeking a qualified Chartered Accountant (CA) to oversee financial operations. The role involves managing accounting, statutory compliance, budgeting, and providing analytical insights to support strategic decision-making. Key Responsibilities Financial Management: Manage day-to-day accounting operations and the preparation of monthly, quarterly, and annual financial statements. Planning & Analysis: Handle budgeting, forecasting, and variance analysis to track business performance. Statutory Compliance: Ensure timely compliance with GST, TDS, Income Tax, and various audit requirements. Treasury & Cash Flow: Monitor working capital, cash flow, and all banking activities. Audit Coordination: Act as the primary lead for coordinating statutory and internal audits. Internal Controls: Implement and maintain robust internal financial controls and standard operating procedures. Reporting: Provide management with detailed MIS reports and financial analysis to support business planning. Operational Oversight: Oversee vendor payments, reconciliations, and general expense management. Qualifications & Skills Certification: Qualified Chartered Accountant (CA) is mandatory. Experience: 3 7 years of relevant professional experience. Technical Knowledge: Strong expertise in accounting standards, taxation, and financial compliance. Software: Proficiency in MS Excel, Tally, or specialized ERP systems. Industry Prefence: Experience in Home Furnishing or Manufacturing is a plus. Qualification : Chartered Accountant (CA) is mandatory

Job Title: MIS Manager Location: Thane Position Summary We are seeking an experienced MIS Manager to oversee the management and analysis of critical data, focusing on reporting, performance metrics, and project management. This individual will be responsible for generating key reports, coordinating with various teams, and improving operational efficiency through data-driven insights. Key Responsibilities Reporting & Analysis: Develop and drive the agenda for reporting, ensuring timely and accurate delivery of data to senior management. Perform data analysis to generate periodic reports, providing insights into operational performance. Create yearly reports demonstrating customer feedback (VOC - Voice of Customer), showcasing promoter and detractor scores, and identifying areas for improvement. Prepare and share daily, weekly, and monthly dashboards containing key performance indicators (KPIs) such as SLA, OLA, AHT, Shrinkage, Absenteeism, Productivity, Occupancy, CSAT, etc. Financial & Invoicing: Work on financial data, preparing detailed invoice reports for clients and internal processes. Lead weekly and monthly invoice calls with clients and senior management to discuss and resolve issues. Performance & Productivity Management: Analyze operational performance data to identify trends, opportunities for improvement, and high vs. low performance. Collaborate with the operations team to share actionable insights and boost productivity. Develop and manage MBR/WBR/QBR (Monthly/Weekly/Quarterly Business Review) presentations and calls to showcase overall performance and action plans. Capacity Planning & Coordination: Support capacity planning efforts by conducting weekly calls with operations, training, and recruitment teams to align on resource needs and improvements. Coordinate with various teams and clients on new requirements and ensure that necessary adjustments are made in reporting. Team Management & Supervision: Lead and supervise the MIS team, ensuring efficient work practices and timely delivery of reports. Motivate the team to work collectively towards organizational goals, improving reporting accuracy and efficiency. Ensure proper training for the team, implementing the maker-checker process to guarantee accuracy in reports. Process Improvement & Automation: Automate reports using advanced formulas and tools to improve efficiency and reduce time spent on manual tasks. Prepare and maintain SOPs for all reporting functions and ensure team adherence. Work on continuous improvements to make sure reporting is streamlined and effective. Compliance & Security: Ensure compliance with relevant data regulations and policies. Work to maintain data security and confidentiality while handling sensitive information. Qualifications Proven experience in MIS management and data analysis, with 6+ years of relevant experience. Strong proficiency in data analysis and reporting tools, including advanced Excel and formulas. Experience in preparing and presenting performance reports to senior management and clients. Familiarity with operational KPIs and performance metrics. Strong leadership and team management skills, with the ability to motivate and guide a team towards success. Knowledge of capacity planning, performance improvement strategies, and financial reporting. Ability to automate reports and optimize processes. Excellent communication skills, both written and verbal. Bachelor s degree in a relevant field; additional qualifications in project management or data analysis are a plus. Qualification : Bachelors degree in a relevant field; additional qualifications in project management or data analysis are a plus.