Senior Operations Jobs in Pune

Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Job Title: Senior Payroll Executive Location: Pune Experience: 5-8 years Education: BE/BTech/MCA/MTech (Preferably in CS/IT) Company: Accops Role Overview: We are looking for a detail-oriented Senior Payroll Executive to oversee the end-to-end payroll processes, ensure compliance with statutory regulations, and maintain accurate employee compensation data. The ideal candidate will have a strong background in payroll processing, analytical thinking, and an ability to manage confidential information with integrity. Key Technical Skills: Payroll Expertise: Deep understanding of payroll processes, including salary disbursements, deductions, bonuses, leaves, and attendance data. Statutory Compliance: Solid knowledge of statutory requirements like PF, ESI, PT, LWF, TDS, and other relevant laws. Payroll Software: Experience with payroll software such as GreytHR, ADP, SAP, or Keka (familiarity with one of these tools is required). Excel Proficiency: Advanced skills in Excel including formulas, pivot tables, conditional formatting, data validation, and logical structuring. Analytical Thinking: Strong analytical abilities to manage payroll data, resolve errors, and maintain accuracy in calculations. Roles and Responsibilities: End-to-End Payroll Processing: Handle payroll processing for employees on a monthly, quarterly, and annual basis, ensuring timely and accurate disbursement. Salary Management: Manage inputs related to salary, deductions, bonuses, leaves, and attendance data, ensuring compliance with company policies and statutory regulations. Statutory Compliance: Ensure compliance with statutory obligations, including PF, ESI, PT, LWF, TDS, and any other applicable laws. Salary Sheet Validation: Prepare, validate, and review salary sheets, ensuring all calculations are accurate and error-free before disbursement. Coordination with Finance: Collaborate with the Finance team for the timely transfer of salaries, variable pay, and calculation of inputs for salary adjustments. Employee Query Handling: Address payroll-related employee queries and ensure timely resolution. Data Management & Reporting: Create and manage reports, including payroll data sent to JIO from the HR payroll side, and generate dashboards for audits. Performance Management System (PMS): Take ownership of the PMS process, ensuring timely goal-setting, mid-year reviews, and final evaluations are completed. Variable Pay & Appraisals: Design and maintain templates for variable pay and appraisal calculations, and accurately perform these calculations based on performance and company policies. Employee Data Maintenance: Keep employee data related to compensation up to date, ensuring accuracy and integrity. Payroll Reconciliation: Reconcile payroll reports, bank statements, and audit requirements, ensuring accuracy and compliance. Audit Support: Generate reports for internal and external audits, ensuring compliance with financial and regulatory requirements. Soft Skills Required: Communication Skills: Strong verbal and written communication skills, with the ability to clearly articulate information to employees and management. Analytical Mindset: A logical and analytical approach to payroll data management, with a keen eye for detail. User-Centric Approach: Demonstrates a sincere and proactive approach in handling employee concerns, providing timely solutions. Self-Motivated & Proactive: Highly motivated, proactive, and capable of managing responsibilities independently. Adaptability: Flexible and adaptable to changing payroll requirements and business needs. Team Player: Able to work collaboratively within a team, fostering a positive and efficient work environment. Impactful Role: Play a key role in ensuring the seamless execution of payroll operations and employee satisfaction. Career Growth: Opportunity to develop your skills in a dynamic and growing company with exposure to various payroll and HR functions. Collaborative Culture: Be part of a collaborative team that values precision, accountability, and continuous improvement. Qualification : BE/BTech/MCA/MTech (Preferably in CS/IT)

Job Title: Senior QA Engineer Location: Pune Experience: 3-8 years Role Overview We are seeking an experienced Senior QA Engineer to take full ownership of the quality assurance process, ensuring the reliability, consistency, and high standards of our software products. You will work closely with development and testing teams, motivating and guiding team members, and driving QA excellence across the board. Key Responsibilities Monitor and manage all operations impacting product quality. Collaborate closely with development and testing teams to ensure quality goals are met. Lead, mentor, and motivate QA team members to foster growth and high performance. Validate processes and final outputs to assure product reliability and consistency. Report malfunctions and quality issues promptly to stakeholders for immediate resolution. Maintain detailed quality reports, statistical reviews, and related documentation. Take full responsibility for the entire QA process from planning through execution. Manage multiple tasks efficiently in a fast-paced environment. Skills & Qualifications Bachelor s or Master s degree in Computer Science, Information Technology, or related fields (BE, BTech, MTech, BCA, MCA, BSc IT, MSc IT). 3-8 years of proven experience in quality assurance. Strong experience in functional, system, and performance testing of enterprise/server-side software (beyond just UI/browser testing). Proficiency in both manual and automated testing. Hands-on experience with Selenium and programming languages such as Python or Java. Familiarity with Agile frameworks and regression testing is a plus. Working knowledge of Linux operating systems including software installation, troubleshooting, and debugging. Solid understanding of operating systems (Mac, Windows, Linux) and networking concepts. Excellent time management and multitasking abilities. Strong interpersonal and communication skills. Team player with the ability to work independently under minimal supervision. Good understanding of production workflows and software delivery processes. Join our team and help us deliver reliable, high-quality software products that make a difference! Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or related fields

Position: Senior Site Engineer Project Management Location: Pune Qualification: B.E. Civil Experience: Minimum 6 Years Job Description: We are seeking a skilled Senior Site Engineer with extensive experience in high-rise building projects and proficiency in Mivan technology to oversee site execution and ensure smooth project progress. Key Responsibilities: Manage and supervise daily site operations to ensure timely and quality execution. Plan and schedule manpower deployment efficiently to meet project deadlines. Coordinate closely with contractors and other stakeholders to facilitate seamless workflow. Monitor site activities, troubleshoot issues, and maintain adherence to safety and quality standards. Utilize expertise in high-rise construction and Mivan technology to drive project success. Qualification : B.E. Civil

Position: Senior Executive Operations and Service Department: Customer Service Branch Operations Location: Bengaluru Experience Required: 0 2 years Minimum Qualification: Graduate (Other relevant qualifications accepted) Job Overview: This position is with Bajaj Finance Ltd. We are looking for a dedicated and detail-oriented individual to manage and support branch-level operations for our Gold Loan business. The ideal candidate will ensure process adherence, operational efficiency, and customer satisfaction at the branch level. Key Responsibilities: Oversee the fulfillment of gold loan processes at the branch following lead conversion and initial data entry by marketing executives Ensure adherence to internal policies, processes, and turnaround times (TATs) Maintain compliance with vaulting procedures and gold storage protocols Conduct gold ornament valuation and audit gold holdings as per company guidelines Train new team members on gold loan processes, policies, and appraisal techniques Monitor local market trends and provide regular feedback to Head Office on credit policies and operational challenges Analyze branch-level data and share operational insights and best practices with other teams Key Skills & Qualifications: Graduate with 1 4 years of experience in the gold loan industry Strong understanding of gold appraisal and valuation processes Experience in training and mentoring staff on gold loan operations Excellent interpersonal and communication skills High integrity, attention to detail, and process-oriented mindset Cultural Values Expected: Work Hard Be consistent and focused on achieving targets Execute with Rigor Take ownership and drive results with discipline Own It Act with honesty, responsibility, and fairness in all interactions Act with Integrity Uphold organizational policies and ethical standards Qualification : Graduate (Other relevant qualifications accepted)

Senior Business Support Specialist Location: Pune Department: Customer Operations Technical Support Job Type: Full-Time About Entrata Founded in 2003 by a group of innovative college students, Entrata has grown into a global leader in property management software. Our award-winning platform supports property owners, managers, and residents through a comprehensive suite of tools, including rent payments, leasing, maintenance, marketing, insurance, and communication solutions. With over 2,200 team members across the U.S., India, Israel, and the Netherlands, Entrata combines the energy of a startup with the reliability of an established enterprise. Our culture thrives on innovation, transparency, and bold thinking. We are committed to creating a better living experience for everyone, everywhere. Role Overview We are seeking a Senior Business Support Specialist to serve as a semi-technical expert for a specific product suite within our platform. This role involves in-depth technical analysis, advanced ticket resolution, proactive incident management, and strategic collaboration with product and engineering teams. You will act as an escalation point for complex issues, drive operational improvements, mentor other team members, and ensure high-quality support delivery. This position requires technical acumen, problem-solving skills, and a drive for continuous improvement. Key Responsibilities Serve as the subject matter expert and primary escalation point for complex technical issues within a product suite. Analyze incident trends and perform root cause analysis (RCA) to recommend product and process improvements. Create and maintain knowledge documentation including step-by-step resolutions, screen captures, and video tutorials. Collaborate closely with product and engineering teams to address systemic issues and influence future enhancements. Lead resolution efforts for high-impact or major incidents and coordinate cross-functional responses. Mentor and guide support team members, providing training on incident patterns and RCA best practices. Act as a strategic partner for product suite leaders, offering proactive technical guidance and insights. Uphold high support standards and take ownership of delivering excellent results. Demonstrate strong commitment to the Entrata brand through high-impact, solution-focused interactions. Required Qualifications 3+ years of hands-on experience in technical/functional support, implementation, or production support roles. Proven experience performing incident analysis and identifying opportunities for proactive improvement. Strong technical and business application understanding with a fast learning curve for new technologies. Ability to work effectively in a dynamic, matrixed environment. Exceptional communication skills with a collaborative, team-first approach. Experience in creating training resources such as video tutorials and documentation. High accountability and a goalkeeper mindset in maintaining quality and reliability. Preferred Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. Excellent analytical and troubleshooting skills with a customer-first mindset. Demonstrated experience implementing proactive support interventions and scalable processes. Growth-oriented mindset with a track record of supporting high-growth organizations. Strong presentation skills to communicate insights and patterns to stakeholders. Experience working closely with product, engineering, training, and customer success teams. Nice to Have Experience supporting live services or business applications using PHP and MS SQL Server. Familiarity with enterprise-level customer support environments. Ability to use data trends to improve customer experience and product reliability. Work with a globally recognized leader in proptech Be part of a collaborative, high-impact team Opportunities for career growth and learning Dynamic work environment with a focus on innovation and excellence Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Head Service Operations Location: Pune Department: Product Management Product Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students revolutionizing online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Recognized with prestigious awards such as the Utah Business Fast 50, Silicon Slopes Hall of Fame (Software Company - 2022), and the Women Tech Council Shatter List, our all-encompassing software suite includes rent payments, insurance, leasing, maintenance, marketing, and communication tools reshaping property management worldwide. With a team of 2,200+ professionals across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup agility with enterprise stability. We prioritize transparent communication, diversity of thought, bold innovation, and collective excellence to create better living experiences globally. Role Overview Entrata is seeking a seasoned and motivated Head of Service Operations (Senior Director/Vice President level) to lead and scale our India-based operational teams. Reporting directly to the Managing Director of India, this role will partner closely with India and US leadership, including R&D, Implementation, Support, and Services. Your primary responsibility will be managing current shared services teams such as Utility Operations, Professional Services/Implementation, Support, and Marketing Services while strategically expanding operational capabilities within India. The focus will be on driving cost efficiency, process optimization, operational excellence, and sustainable growth. This position demands a proven leader with extensive experience managing high-performing teams, preferably in the SaaS industry or similar fast-paced environments. Key Responsibilities Operational Leadership: Set strategic direction and provide leadership for India-based operational teams aligned with global company goals and India-specific initiatives. Team Management: Lead, mentor, and develop a diverse group of operational professionals, fostering a culture of collaboration, accountability, and continuous improvement. Shared Services Growth: Plan and execute the transition of additional operational functions to India, targeting cost efficiencies, process improvements, and service-level enhancement. Operational Excellence: Implement best practices and leverage technology to improve productivity, streamline workflows, and enhance service quality. Budget & Financial Oversight: Manage the operational budget, optimize resource allocation, and ensure maximum ROI. Cross-Functional Collaboration: Partner with leadership across India and the US including R&D, Implementation, and Support to integrate operations seamlessly. Vendor & Partner Management: Oversee vendor relationships, enforce service level agreements, and control costs effectively. Performance Monitoring: Define KPIs and metrics, regularly reporting operational performance to senior leadership. Compliance & Risk Management: Ensure adherence to relevant regulations and internal policies while proactively managing operational risks. Talent Acquisition & Development: Lead hiring efforts and talent development to build a strong, scalable operations team. Minimum Qualifications Bachelor s degree in a relevant discipline. 15+ years of progressive experience in operations management. Proven success building and leading high-performing, geographically dispersed teams. Deep understanding of shared services models and operational transition experience. Strong capability managing multiple technical and operational functions aligned to corporate objectives. Excellent cross-functional collaboration skills across global teams. Advanced analytical, problem-solving, and decision-making abilities. Outstanding communication, interpersonal, and presentation skills. Experience managing operations in a global, multi-time zone environment. Familiarity with India s business environment and regulatory landscape. Preferred Qualifications MBA or other advanced degree. SaaS industry experience. Knowledge of relevant SaaS platforms and technologies. Demonstrated success in transitioning operations to cost-effective locations. Experience in vendor management and financial reporting. Expertise in operational excellence methodologies (Lean, Six Sigma, etc.). Proven track record of scaling operations in high-growth companies. In-depth understanding of compliance standards and regulatory requirements. Lead and grow a key operational hub within a leading global proptech company. Collaborate with innovative, diverse teams across multiple continents. Influence the development of scalable, efficient operational models. Access to ongoing professional growth opportunities in a dynamic environment. Qualification : Bachelors degree in a relevant discipline

Job Title: Process Specialist Accounts Payable (AP) Location: Pune Experience: 2 to 7 Years Job Description We are seeking a detail-oriented and process-driven Process Specialist Accounts Payable (AP) to manage end-to-end AP operations, ensure compliance with financial regulations and internal policies, and drive continuous improvement across processes. As the first point of contact for AP-related queries and escalations, you will play a critical role in maintaining vendor relationships, supporting financial reporting, and enhancing operational efficiency. Key Responsibilities Serve as the primary point of contact for all issues and escalations within Accounts Payable. Ensure that AP transactions meet defined cost, quality, and timeliness standards as outlined in SLAs. Maintain compliance with statutory requirements and company policies during all AP activities. Support implementation of best practices and process standardization across AP operations. Proactively identify and drive process improvement initiatives to optimize efficiency and accuracy. Troubleshoot and resolve AP-related issues raised by Associates or other stakeholders. Execute accounting transactions related to AP (e.g., write-offs, write-backs) as needed. Generate and consolidate MIS reports in the prescribed formats for internal stakeholders. Ensure all transactions are processed in accordance with the approved process manual and schedule of authority. Prepare timely AP schedules for submission to the General Ledger and Financial Reporting teams. Support the resolution of vendor disputes and lead reconciliation efforts. Review and approve debit/credit notes in line with internal authorization policies. Maintain and update the vendor tax master and associated tax codes. Keep senior associates and leadership updated on process bottlenecks or operational issues. Qualifications Bachelor s or Master s degree in Accounting, Finance, or related field CA / CMA / MBA (preferred from Tier I or Tier II institutions) Strong knowledge of Accounts Payable processes and accounting principles Excellent problem-solving and analytical skills Proficiency in ERP systems and MS Excel Strong communication and stakeholder management abilities Qualification : Bachelors or Masters degree in Accounting, Finance, or related field

Position: Senior Data Scientist Location: Pune Employment Type: Full-Time Company: vConstruct (Construction Technology Company) About vConstruct vConstruct is a Pune-based construction technology company focused on revolutionizing the construction industry through advanced AI and ML solutions. Our Data Science and Analytics team comprises Data Scientists, AI Engineers, Data Analysts, and Data Engineers working collaboratively to drive innovation across all construction project phases from pre-construction to post-construction. Our mission is to harness the power of data and AI to improve predictability, automate processes, and enhance efficiency in construction domains such as scheduling, planning, supply chain, safety, quality control, site management, financials, and virtual design construction. Role Overview We are seeking a highly skilled Senior Data Scientist to lead the development of innovative AI and machine learning solutions focused on construction data. You will work on cutting-edge projects involving Computer Vision, Predictive Analytics, Generative AI, and Large Language Models (LLMs) using technologies such as MS Azure AI Services, OpenAI, and various ML frameworks. Key Responsibilities Collaborate strategically with cross-functional teams to identify and solve business problems through scalable AI/ML solutions. Analyze construction project data to develop predictive models using traditional methods and generative AI. Apply machine learning algorithms to enhance project execution, safety, risk assessment, and other core construction processes. Lead end-to-end development of scalable predictive and ML models, including hypothesis generation, development, deployment, and monitoring. Build, validate, and optimize machine learning and statistical models; review and quality control models developed by junior team members. Partner with engineering and business teams to deeply understand data, processes, and business requirements, and implement appropriate solutions. Stay updated on advances in data science and machine learning to continuously enhance vConstruct s capabilities. Use statistical techniques to detect anomalies and optimize workflows to ensure timely, cost-effective project delivery. Collaborate with product managers and business leaders to drive data-driven decision-making and communicate insights effectively. Visualize insights using BI tools to support stakeholders in understanding data outcomes. Key Projects Include Developing GPT-based language models customized for construction industry data (structured and unstructured). Utilizing computer vision for object detection on 2D drawings and 3D BIM models. Applying statistical frameworks to predict construction site losses, win/loss opportunities, and quantity forecasts. Integrating AI models deeply into construction operations to automate and improve efficiency. Qualifications Bachelor s or Master s degree in Computer Science, Data Science, Statistics, Mathematics, or a related field. 8-10 years of professional experience, including at least 6 years in data science, machine learning, and analytics. Proven track record of delivering impactful, production-ready AI/ML solutions. Experience managing multiple projects in fast-paced, dynamic environments. Strong business acumen with the ability to translate technical insights into actionable business strategies and communicate effectively with stakeholders. Experience with construction data or related industries (engineering, manufacturing) is a plus. Technical Skills Expertise in Python, R, or Scala programming. Proficiency with ML, AI, and statistical frameworks and libraries such as TensorFlow, PyTorch, scikit-learn. Strong experience in predictive analytics, clustering, classification, regression, and multivariate techniques. Hands-on experience with data visualization tools such as Tableau, Power BI, Matplotlib. Familiarity with cloud platforms (preferably Azure), Azure ML Services, and Snowflake is a plus. Strong SQL skills and experience working with relational databases. Knowledge of NLP and Computer Vision technologies is advantageous. If you re passionate about transforming the construction industry through AI/ML innovation and want to work with a talented, motivated team, apply now to join vConstruct s visionary journey. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Statistics, Mathematics, or a related field

Position: Senior Manager Commercial After Market Location: Pune Reporting To: Assistant General Manager Commercial Education: ICWA Experience: 6 8 years Industry Preference: Heavy Engineering / Automobile Job Purpose To drive profitability and process excellence across the After Market business vertical, including spare parts, services, AMC, FMC, and rental operations. The role involves strategic commercial analysis, business partnering, process improvement, and ensuring robust internal controls through SOPs and compliance practices. Key Responsibilities Commercial Analysis & Business Structuring Analyze and structure commercial contracts related to After Market services (spare parts, AMC, FMC, rental, etc.). Evaluate business proposals such as service contracts, machine sales, and used machine valuations considering profitability, condition, usability, and documentation accuracy. Review and monitor rental contracts for adherence and timely execution. Business Partnering & Strategy Partner with cross-functional teams (Service, Sales, Finance) to identify opportunities for revenue enhancement and cost optimization. Support sustainable growth through data-backed decision-making and risk analysis. Internal Controls & SOP Development Design, implement, and strengthen internal control mechanisms to ensure process compliance and accountability. Prepare and update Standard Operating Procedures (SOPs) in alignment with organizational best practices. Process Improvement & Automation Identify repetitive or manual processes and propose automation solutions to improve efficiency. Introduce process orientation and scalable systems for commercial tasks. MIS & Reporting Develop and maintain custom MIS reports to meet evolving business needs. Provide analytical insights to management for strategic decision-making. Analyze workshop productivity and efficiency metrics monthly to drive performance improvements. Documentation & Audit Trail Ensure all commercial calculations, contract decisions, and business proposals are documented thoroughly and systematically for audit readiness and traceability. Required Skills & Competencies Strong analytical and problem-solving abilities. Excellent verbal and written communication. Proficient in commercial documentation and financial evaluation. Effective interpersonal skills with the ability to influence stakeholders. Strong presentation and reporting skills. Collaborative, assertive, and process-driven. Proficient in planning, organizing, and multitasking. Qualification : ICWA

Branch Operations Executive Location: Pune Experience: 2-3 Years Openings: 2 About the Role: As a Branch Operations Executive, you will be a vital support for our pan-India branch network, reporting directly to a Senior Manager. This individual contributor role focuses on providing essential Management Information System (MIS) support, driving performance metrics, and ensuring seamless communication between branches and various Head Office stakeholders. Your meticulous attention to detail and ability to transform data into actionable insights will be key to success. What You'll Do: Daily Performance Tracking: Provide branches with crucial daily MIS updates to drive Issuance and S2S (Service-to-Sales) performance. Opportunity Analysis: Support branches by analyzing walk-in and outcall data to identify and capitalize on new business opportunities. Coordination & Collaboration: Act as a central point of contact, coordinating regularly with Area Operations Heads (AOH) and Territorial Operations Heads (TOH), as well as other Head Office departments (Ops, HR, IT, etc.) for various MIS, reports, and other requirements. Feedback & Reporting: Collating issuance-related feedback from stakeholders and preparing comprehensive monthly dashboards and presentations for senior management reviews. Key Performance Support: Track and share daily BOD (Beginning of Day) pending details related to issuance with all relevant stakeholders. Provide End of Day (EOD) updates on New Business (NB) pending cases. Assist branches with surrender retention efforts in coordination with the Head Office BCT team. Data Management: Manage branch mapping and headcount details, sharing updates with allied departments monthly or as changes occur. System Updates: Facilitate monthly outcall data uploads to Ubona after coordinating with the HO S2S team. Ad-hoc Reporting: Fulfill any other ad-hoc MIS requirements from Senior Management. What We're Looking For: Experience: 2-3 years of experience, specifically in MIS management or a similar data-driven operational support role. Education: A Graduate degree from a recognized institution. Skills & Competencies: Strong Process Orientation: Ability to adhere to and improve operational workflows. Exceptional Attention to Detail: Meticulous in data handling and report generation. Effective Communication: Clear and concise in written and verbal interactions with various stakeholders. Customer & Consumer Engagement: An understanding of providing excellent support in a dynamic environment. Proficiency in MS Office tools, especially Excel, for data analysis and reporting. Strong Interpersonal and Relationship Building skills for effective collaboration. Qualification : A Graduate degree from a recognized institution.

Senior ETL Engineer Location: Pune Role Overview: We are seeking a Senior ETL Engineer to design, develop, and optimize our end-to-end data infrastructure, including ETL pipelines, data lakes, and data warehouses. This role is instrumental in enabling reliable, scalable, and high-performance data operations while aligning with data governance best practices. You will be an integral part of a collaborative data team, working closely with Data Engineers, Architects, Analysts, Scientists, and other stakeholders to modernize and migrate our data systems to the cloud. Key Responsibilities: Convert SSIS stored procedures into Matillion mappings, and develop associated job schedules and audit frameworks. Design, build, and maintain efficient ETL pipelines to extract, transform, and load data from multiple sources into the data lake and data warehouse. Implement both full and incremental loads using SCD (Slowly Changing Dimensions) and CDC (Change Data Capture) methodologies for real-time and batch data processing. Develop and maintain robust error handling, job monitoring, and job audit mechanisms. Conduct data profiling, data cleansing, and root cause analysis to resolve data inconsistencies and improve data quality. Optimize data pipelines for performance, scalability, and data quality, using benchmarking and tuning techniques. Build dashboards or reports for ETL job monitoring, performance tracking, and system health checks. Support data governance practices, ensuring accuracy, availability, and security of production data. Contribute to cloud migration initiatives, transitioning data workloads from on-premise systems to modern cloud data platforms. Required Skills & Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. 5+ years of experience as an ETL Engineer, Data Engineer, or in a similar data engineering role. Experience with cloud-based data platforms such as AWS, Azure, or GCP. Proficiency with data warehousing technologies like Snowflake, Redshift, Azure Synapse, or Databricks. Hands-on experience with ETL tools such as Matillion, SSIS, Informatica, AWS Glue, Azure Data Factory, StreamSets, STRiim, Oracle ODI, Coalesce, or Talend. Solid understanding of data modeling principles (E/R and Dimensional Modeling) and tools like ER/Studio or ERwin. Proficiency with SQL and programming/scripting languages such as Python, Scala, or Java. Experience with database tools such as Microsoft SSMS or Oracle Developer. Strong analytical, problem-solving, and data troubleshooting skills. Excellent communication and collaboration abilities. Ability to work efficiently in a fast-paced, agile, and dynamic environment. Qualification : Bachelor's degree in Computer Science, Engineering, or a related field.

Position: Provider Data Operations Senior Associate Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients, but often it doesn t. Zocdoc empowers patients by offering the leading healthcare marketplace to easily find and book care across specialties and insurance plans nationwide. Our goal is to make healthcare consumer-friendly, driving quality up and prices down. Your Impact: As a Senior Provider Data Operations Associate, you will be the guardian of Zocdoc s data ecosystem managing, structuring, and analyzing large volumes of data to ensure accuracy and integrity. You'll transform raw data into strategic insights that drive decision-making and continuous improvement. By leveraging AI tools, JavaScript, and SQL, you ll optimize workflows and scale operational processes across product and operations teams. Day-to-Day Responsibilities: Use AI prompts to improve workflow efficiency. Develop and maintain automation scripts using Google Apps Script and JavaScript. Troubleshoot and optimize scripts to enhance functionality and scalability. Extract, manipulate, audit, and analyze data using SQL. Generate actionable insights from various dashboards. Support product decisions with data-backed research and cross-functional collaboration. What Makes You Successful: Bachelor s degree with good academic standing (minimum 60% in 10th/12th/graduation). 3-4+ years of relevant work experience. Proven experience using AI tools for automation. Advanced skills in Microsoft Excel and Google Sheets, including Google Apps Script. Working knowledge of JavaScript and comfort with web-based tools. Understanding of Python and expertise in SQL is a plus. Strong communication skills to translate technical and non-technical information. Ability to manage multiple tasks in a fast-paced environment with a strong sense of accountability. Experience in US healthcare or healthcare technology is a bonus. Benefits: Work with a smart, supportive, and collaborative team. Competitive salary and medical insurance. Perks such as catered lunches, Ping Pong, daycare facilities, and wellness programs. Cellphone and Wi-Fi reimbursements. Competitive parental leave and sabbatical after 5 years. Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the leading digital health marketplace in the US, connecting millions of patients with nearby, in-network healthcare providers. Founded in 2007, Zocdoc s mission is to empower patients with choice and transparency. We value diversity, collaboration, and innovation, striving to build a better healthcare experience for all. Qualification : Bachelors degree with good academic standing (minimum 60% in 10th/12th/graduation).

Position: Senior Analyst, HRIS (Workday) Location: Pune, Maharashtra, India Our Mission: Healthcare should serve patients effectively, but often it falls short. Zocdoc empowers patients with a leading healthcare marketplace that makes booking care across specialties and insurance plans easy nationwide, aiming to improve quality and reduce costs through consumer empowerment. Your Impact on Our Mission: As a Senior Analyst in HRIS, you will be a key player in building, configuring, and maintaining Zocdoc s Workday HR system. Partnering with People Operations teams (Shared Services, Recruiting, HRBPs) and Finance, you ll design scalable HRIS solutions that support rapid growth and enhance the employee and manager experience. What You ll Do Daily: Design and maintain scalable, efficient Workday processes aligned with business needs. Configure Workday reports, dashboards, security, and business processes. Collaborate cross-functionally to customize Workday features (job profiles, location settings, one-time payments). Provide functional support and troubleshooting for Workday end-users. Deliver training, demonstrations, and documentation for business stakeholders. Evaluate and propose HRIS enhancements to meet evolving organizational demands. Respond to employee inquiries and support transactional People team activities. What Success Looks Like: 3+ years of hands-on Workday experience (Core HCM, Reporting, Security, Business Process Design); advanced compensation experience preferred. Workday HCM Certification is a plus. Solid understanding of HR operations and programs (e.g., compensation cycles). Basic knowledge of HRIS integrations. Strong project management skills and experience collaborating across teams. Excellent analytical, problem-solving, and multitasking abilities. Ability to adapt to changing priorities in a fast-paced environment. Benefits: A collaborative, smart, and supportive team environment. Competitive salary and comprehensive medical insurance. Perks like daily catered lunch, Ping Pong, daycare, wellness programs (Headspace, BetterLYF). Cellphone and Wi-Fi reimbursement. Competitive parental leave and sabbatical after 5 years. Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the leading digital health marketplace in the U.S., helping millions find and book nearby, in-network healthcare providers quickly. Founded in 2007, Zocdoc is mission-driven to give patients power and transparency, fostering a diverse, collaborative culture focused on continuous innovation.

Position: Senior HR Business Partner Location: Pune, Maharashtra, India Shift: 6 PM IST to 3 AM IST (to support EST hours) Our Mission: Healthcare should work better for patients. Zocdoc s mission is to empower patients with a leading healthcare marketplace that makes booking care easy and transparent across specialties and insurance plans nationwide. Your Impact on Our Mission: As a Senior HR Business Partner, you will be essential in fostering a caring, smart, and simple employee experience that drives business success. You ll collaborate closely with People teams in India and the US, coaching managers, leaders, and employees, while helping transform and scale Zocdoc s HRBP function. Your work will directly improve employee satisfaction, retention, and career development empowering the entire company to power better healthcare for patients. What You ll Do Daily: Collaborate with managers and People Operations on sensitive matters like performance management, investigations, terminations, and exit interviews. Build trusted relationships with employees, managers, and leadership through coaching and mentoring. Provide guidance on employee relations, HR policies, and Zocdoc best practices. Partner on performance reviews, talent assessments, compensation, and internal mobility processes. Execute and improve HR processes and policies to boost trust, efficiency, equity, and business outcomes. Manage legal and compliance risks proactively. Work cross-functionally with teams including DEI, Recruiting, Total Rewards, Legal, and Employee Resource Groups (ERGs). Serve as a key contact for employee questions about policy, relations, career growth, and learning. Support US teams by resolving tickets during EST hours. What Success Looks Like: 6-8 years of core HR Business Partner experience. Strong attention to detail and ownership mindset. Proven experience handling employee relations and investigations with discretion and empathy. Confident and consultative approach with diverse stakeholders. Familiarity with Excel, project management tools (e.g., Jira), and data reporting. Solid critical thinking and problem-solving skills, leveraging data for insights. Experience supporting multiple business units or verticals. Excellent communication across multiple channels. Comfortable working night shifts overlapping with EST hours. Good understanding of Indian Labour and Corporate Laws. Knowledge of Workday is a plus. Committed to fostering diversity, equity, inclusion, and belonging. Humble, respectful, and values treating everyone with dignity. Benefits: A supportive and talented team. Competitive pay and medical insurance. Perks like catered lunch, Ping Pong, daycare reimbursement. Wellness programs (Headspace), counseling via BetterLYF. Cellphone and Wi-Fi reimbursement. Parental leave, sabbatical after 5 years, and generous PTO. Annual health check-ups. About Zocdoc: Zocdoc is the leading digital health marketplace in the U.S., empowering millions of patients to find, compare, and book healthcare easily. Founded in 2007, Zocdoc fosters a diverse, inclusive, and collaborative culture driven by a mission to give power back to patients.

Job Title: Senior Partner Marketing Manager Company: Druva Location: Pune, Maharashtra, India About Druva: Druva is the autonomous data security company that puts data protection on autopilot with a 100% SaaS, fully managed platform designed to secure and recover data from all threats. The Druva Data Security Cloud guarantees data availability, confidentiality, and fidelity, delivering autonomous protection, rapid incident response, and assured data recovery. Trusted by over 6,000 customers including 65 of the Fortune 500 Druva leads in defending business data in today s connected world. With a $10 million Data Resiliency Guarantee, Druva ensures customer data is protected against every cyber threat. Role Overview: We are looking for a Senior Partner Marketing Manager to lead and energize participation in Druva s global Partner+ program. This role focuses on partner activation, engagement, and enablement to maximize channel sales revenue worldwide. You will collaborate with internal teams and external partners to strengthen Druva s channel ecosystem. Reporting to the Director of Partner Marketing, you will be a vital member of the Global Partner and Field Marketing team. Key Responsibilities: Partner Program Strategy & Management: Develop and drive clear communications to align partners with Druva s business goals and define clear success paths. Manage the Partner+ program structure, including partnership tiers, benefits, incentives, and rewards. Monitor partner compliance, track performance metrics, and oversee certification completions and other program requirements. Maintain strong two-way communications with Druva s global channel leadership. Design and deliver partner enablement programs that boost activation, deal closures, engagement, knowledge, and sales effectiveness. Oversee external engagement platforms such as PRM, LMS, ON24, gifting/loyalty, and data analytics tools. Collaborate with internal teams to optimize partner program effectiveness and platform utilization. Partner Portal Management: Own the end-to-end management and continuous enhancement of the Partner Portal. Work closely with internal stakeholders to create, update, and distribute relevant content including enablement tools, playbooks, integrations, and sales resources. Analyze portal analytics and partner engagement metrics to identify opportunities for improvement. Coordinate with IT, operations, and third-party vendors to enhance portal functionality and user experience. Required Qualifications & Experience: 5+ years of experience in channel enablement, partner management, or related fields. Proven experience managing partner portals and enablement technologies. Strong knowledge of channel sales models, partner ecosystems, and B2B sales cycles. Excellent project management and communication skills. Ability to analyze data and translate insights into actionable partner program improvements. Proficiency with CRM, PRM, and LMS platforms (e.g., Salesforce, Impartner, Seismic). Demonstrated success collaborating cross-functionally with sales, marketing, product, and IT teams. Preferred Skills: Experience in SaaS, technology, or IT-related industries. Familiarity with partner incentive models, including rebates, deal registration, and MDF programs. Expertise in partner community building and engagement strategies. If you thrive in a dynamic environment and enjoy driving partner success through strategic marketing and enablement, this role offers a unique opportunity to make a global impact at Druva.

Software Engineering Manager Continuous Product Delivery (CPD) Location: Pune, India About the Team & Role As an Engineering Manager in the CPD Pune team, you will lead multiple software engineering teams focused on delivering long-term stability and exceptional customer experience for Rubrik s on-premise data backup and management platform. You will combine strong technical expertise with empathetic leadership to build high-performing teams and foster a culture centered on customer success and product quality. In this role, you will own the accountability for driving product stability, quality improvements, and successful roadmap delivery. You will collaborate closely with product managers, support teams, and other engineering leaders across India and the US, championing customer-centricity and continuous improvement. Key Responsibilities Hire, build, and grow strong, high-performing engineering teams. Lead by example with hands-on technical and operational involvement. Establish a culture of excellence, accountability, and customer focus. Collaborate with customers and support to troubleshoot and prioritize issues. Partner with Product Management and stakeholders to plan and deliver product roadmaps end-to-end. Drive metrics-driven initiatives to improve key performance indicators such as MTTR (Mean Time To Recovery) and reduce customer-found defects. Work with engineering leadership to improve product quality through fixes, tooling, and documentation. Manage project planning and prioritization, balancing roadmap delivery with operational needs. Mentor and coach engineers and senior contributors to maximize their growth and performance. Effectively handle customer escalations, leading from the front to ensure quick resolution. Qualifications & Skills Bachelor s degree in Computer Science or equivalent engineering discipline. 14+ years of industry experience with 2+ years in engineering management roles. Proven experience in solving complex problems and leading large-scale projects in distributed systems, preferably in storage, data protection, or security domains. Demonstrated ability to build and develop engineering teams. Strong communication skills, both written and verbal. Experience delivering enterprise-grade products with high quality standards. Skilled in managing hot customer escalations and driving quick turnarounds. Comfortable working with stakeholders across India and US time zones. About Rubrik Rubrik (NYSE: RBRK) is dedicated to securing the world s data through its Zero Trust Data Security platform. Powered by machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and resilience against cyberattacks and operational disruptions. Qualification : Bachelors degree in Computer Science or equivalent engineering discipline

Join the Cencora Revolution: Shape the Future of Healthcare with Salesforce Development! At Cencora, we believe in empowering people to make a real difference. We're driven by our collective mission to create healthier futures, and every one of our team members plays an essential part in achieving that goal. We re not just a company we re a movement. And we need innovative thinkers like you to help us redefine the healthcare landscape. As a Senior Salesforce Developer, you won t just be writing code you ll be creating the backbone of our Salesforce ecosystem, designing applications that power critical business operations. You ll lead the way in optimizing and scaling Salesforce apps while solving some of the most exciting challenges in healthcare technology. Your work will directly influence the solutions we deliver to customers worldwide, creating healthier futures for all. Your Mission, Should You Choose to Accept: Architect & Build: Lead the design, development, and deployment of high-performance Salesforce applications using Apex, Visualforce, Lightning components, and beyond. You ll be at the helm, steering critical features and integrations that drive our business forward. Seamless Integration: Be the mastermind behind integrations between Salesforce and external systems, using REST/SOAP APIs to ensure smooth data flows across platforms. Innovation at Scale: Take charge of optimizing and enhancing existing Salesforce applications for scalability, performance, and seamless user experience. The future is now, and you ll shape it! Collaboration & Leadership: You ll be the go-to expert collaborating with product owners, business analysts, and other stakeholders to turn ideas into powerful technical specifications. You ll mentor junior developers and foster a culture of continuous improvement. Shape the Future: Stay ahead of the curve by exploring and adopting new Salesforce features and best practices, ensuring our solutions are cutting-edge and future-ready. Code Review & Mentorship: Set the bar high with quality code and ensure best practices are followed. As a leader, you ll mentor the next generation of Salesforce developers, empowering them to reach new heights. What You Bring to the Table: Experience: With 5+ years of experience as a Salesforce Developer, you know the ins and outs of Salesforce customization and have a proven track record of success. Technical Mastery: Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs (REST/SOAP). Expertise in Salesforce configuration and customization with a keen eye on best practices and data modeling. Leader: You ve led teams, driven projects, and know how to mentor others to success. You re as passionate about teaching as you are about developing. Problem-Solver: You thrive in complex environments, solving intricate technical challenges with creativity and elegance. Communicator: Your communication skills allow you to connect with both technical and non-technical stakeholders, bridging gaps and ensuring everyone s on the same page. Preferred Skills (If You ve Got Them, Even Better!): Salesforce Certifications (e.g., Salesforce Platform Developer II, Salesforce Architect). Experience with Salesforce Lightning Web Components (LWC) and DevOps practices for CI/CD in Salesforce environments. Familiarity with MuleSoft or Informatica integration tools. What You ll Get from Us: A Purpose-Driven Career: At Cencora, your work isn t just a job; it s a chance to contribute to a mission that truly matters improving healthcare and making a tangible impact. Growth & Development: We re all about growth personally, professionally, and technically. From mentoring junior developers to continually refining your skills, we ll support you in becoming the best version of yourself. A Collaborative & Inclusive Team: Work alongside people who are as passionate and innovative as you. We value diversity, encourage creativity, and celebrate teamwork. Comprehensive Benefits: From health benefits to work-life balance, we ve got you covered with offerings that reflect the best of what s out there. At Cencora, we don t just develop software we build the future of healthcare. And we need your Salesforce skills to make that vision a reality. Join us on this exciting journey and help us create healthier futures. If you re ready to be part of something innovative, purposeful, and impactful, we d love to hear from you. Apply today and make your mark! Qualification : Bachelors Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.

Job Title: Senior Director of Sales (Western Region) Location: Pune, India Overview: Join us at Addverb and take the lead in transforming the future of warehouse automation. As a Senior Director of Sales, you will oversee sales and business development activities for the Western Region, driving growth in our material handling systems. Become a part of India's largest robotics company and collaborate with intellectual minds in a dynamic, multidisciplinary culture. Addverb offers you a flexible work environment that values freedom with responsibility, international exposure, and boundless opportunities for growth and learning. Role Overview: Based in Pune, the Senior Director of Sales will spearhead all sales and business development initiatives for the Western Region. You will be responsible for researching market opportunities, developing strategies, generating leads, and executing sales plans. Your leadership will guide the Sales Team, ensuring the identification and successful implementation of new business opportunities and sales models to expand the business. Key Responsibilities: Lead Business Development in Western India: Build and manage a strong sales pipeline, targeting new and existing opportunities within the region. Team Leadership: Oversee and guide the regional sales team to drive performance and meet key targets. Achieve Sales Targets: Take responsibility for meeting the annual sales goals for both the Western Region and across India. Strategy Development: Develop and implement sales strategies to foster growth and expand the company s market presence in the region. Customer Negotiations & Techno-Commercial Proposals: Engage in customer negotiations, and prepare and present techno-commercial offers that align with client needs. Collaboration with Solution Teams: Work closely with the Solution Team to generate inquiries, address customer requirements, and provide tailored solutions. Training and Team Development: Lead initiatives for training and developing the sales team to enhance skills and performance. Key Skills, Qualifications, and Experience: Education: Minimum qualification of a B.Tech degree, along with a Business Management degree. Experience: 15-20 years of experience, ideally in material handling, warehouse robotics, or related industries. Sales Leadership: Proven track record in sales management and business development, with experience in leading and motivating teams. CRM Experience: Strong understanding of CRM processes and how to leverage them for business growth. Industry Knowledge: Experience or knowledge of relevant technologies in robotics or warehouse automation is highly advantageous. Innovative Environment: Be at the forefront of revolutionizing warehouse operations through cutting-edge automation solutions. Collaborative Culture: Work alongside passionate and skilled professionals in a multidisciplinary, inclusive work environment. Global Exposure: Gain international experience and exposure to a broad market. Growth Opportunities: Thrive in a culture that values personal and professional development, offering endless opportunities to grow and learn. If you re an accomplished sales leader with a passion for robotics and warehouse automation, we invite you to apply and take the next step in your career with Addverb. Qualification : Minimum Qualification of B . Tech and Business Management Degree

Job Title: Senior Leader Company: EOSGlobe Position Summary We are seeking passionate Senior Leaders to drive operational excellence at EOSGlobe. As a Senior member of our team, you will: Be highly collaborative and build cross-functional relationships with departmental heads and management across the business. Implement process improvements to enhance efficiencies. Maximize client engagements and work with your leadership team to develop plans to meet future site needs. Maintain profit margins and develop internal control systems to ensure accountability. Implement process improvements to enhance efficiencies. Drive performance metrics and KPIs independently. Be hands-on with operational strategy development. Take the process/account to new levels of achievement, making it a benchmark in the industry. Qualifications 10+ Years of Experience in the BFSI Sector (Insurance Domain Preferred). Strong financial management and budgeting skills. Ability to make sound business decisions based on data and statistics. Excellent communication and leadership skills. Possess a People-First leadership style. Thorough understanding of organizational behavior, workforce planning, metrics, and analytics.