Senior Specialist Capa Management Jobs in Mumbai

Executive - Customer Support Experience: 0 - 2+ Years Education: Graduation Location: Mumbai About the Role We are seeking a motivated and customer-centric Executive - Customer Support to join our team. As a key member of the support function, you will be responsible for providing high-quality service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience throughout the customer journey. You will have the opportunity to deepen your knowledge of the Forex ecosystem and enhance your communication and problem-solving skills while working in a dynamic environment. Key Responsibilities Forex Product Knowledge: Develop a strong understanding of the Forex ecosystem, associated products, and the applicable guidelines set by RBI and FEMA. Customer Communication: Respond to customer inquiries via emails, support tickets, and inbound/outbound calls in a timely and professional manner. Issue Resolution: Address customer issues effectively, troubleshooting and resolving queries while escalating more complex concerns to senior team members when needed. Tracking & Follow-Up: Maintain detailed and up-to-date records of all customer interactions. Follow up on open queries to ensure resolution and customer satisfaction. Collaboration with Teams: Work closely with internal teams to ensure that customer concerns are addressed quickly and efficiently. Service Improvement: Continuously seek opportunities to improve customer service processes and contribute to the enhancement of service quality standards. Key Skills and Qualifications Essential Skills Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and internal teams. Problem-Solving Abilities: Ability to troubleshoot and resolve customer issues in a quick and efficient manner. Time Management: Ability to manage multiple tasks efficiently, prioritize workloads, and meet deadlines. Follow-Up & Tracking: Strong attention to detail with a focus on tracking interactions and ensuring timely follow-up. Knowledge & Attributes Understanding of Forex: A basic understanding of Forex products and services will be beneficial. Team Collaboration: Ability to work collaboratively with other team members and departments to resolve customer issues. Adaptability & Quick Learning: Willingness to adapt to new tools, processes, and customer service practices in a fast-paced environment. A dynamic work environment where you can grow and enhance your customer service skills. Exposure to the Forex ecosystem and financial services industry. A collaborative and supportive team culture. Competitive salary and benefits package. Qualification : Graduation

Executive Assistant Experience: 3+ Years Location: Mumbai About Us Global Pay is a rapidly growing Fin-Tech company that s reshaping the future of payments. We are seeking a proactive, detail-oriented, and highly organized Executive Assistant to provide exceptional support to our Chairman/CEO and Executive Team. This role is crucial to driving operational efficiency at the highest level, ensuring smooth day-to-day operations, and helping our leadership team focus on strategic priorities. Key Responsibilities Executive Support: Provide high-level administrative support to the CEO and executive leadership, managing multiple tasks with professionalism and discretion. Calendar & Meeting Management: Manage calendars, schedule meetings, and coordinate logistics across multiple time zones to ensure optimal time management for the leadership team. Document Preparation: Prepare and organize documents for meetings, including agendas, briefs, presentations, and meeting minutes, ensuring clarity and accuracy. Confidentiality & Discretion: Handle sensitive and confidential information with the utmost discretion and professionalism. Liaison Role: Act as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely follow-ups. Travel Coordination: Coordinate travel arrangements, manage itineraries, and assist with expense reporting to ensure smooth and efficient travel for executives. Action Items & Deadlines: Track and follow up on key action items and deadlines, ensuring nothing falls through the cracks and everything stays on schedule. Project & Event Support: Provide support for special projects, team initiatives, and corporate events as needed, contributing to overall team success. Experience & Qualifications 3+ years of experience as an Executive Assistant or in a similar administrative role, with a preference for experience supporting senior leadership. Proven ability to handle multiple priorities in a fast-paced environment. Skills Core Competencies Organizational & Time Management: Exceptional organizational skills and the ability to manage time effectively across multiple tasks and priorities. Communication: Strong written and verbal communication skills, with the ability to interact confidently with senior executives and external stakeholders. Discretion & Integrity: High level of discretion when dealing with confidential information and a strong sense of integrity in all aspects of work. Technical & Personal Tech-Savvy: Proficiency with tools such as Google Workspace, Microsoft Office, Slack, Notion, Zoom, and other productivity tools to streamline tasks and workflows. Self-Starter: Ability to anticipate the needs of executives and work independently with minimal supervision. Personal Attributes Calm Under Pressure: Ability to maintain composure and focus under pressure, managing deadlines and competing priorities effectively. Proactive & Adaptable: A proactive mindset with the ability to adapt to evolving business needs and provide thoughtful solutions to challenges. Attention to Detail: Exceptional attention to detail and a commitment to delivering high-quality work in all tasks. Impactful Role: Work closely with visionary leadership and play a key role in the company s growth and success. Collaborative Culture: Be part of a dynamic, fast-paced environment with a culture of collaboration, respect, and continuous learning. Career Development: Opportunity to grow within a rapidly expanding Fin-Tech company and take on new challenges.

Operations Executive Experience: 0 - 3 Years Location: Mumbai About the Role We are seeking a motivated and detail-oriented Operations Executive to join our team in Mumbai. As part of the operations team, you will play a key role in supporting the foreign exchange (Forex) and remittance processes, ensuring compliance with policies, and providing efficient service to clients. This is an excellent opportunity to gain hands-on experience in a dynamic financial services environment. Key Responsibilities Forex & Remittance Operations: Ensure adherence to all policies and compliance requirements related to Foreign Exchange (Forex) and remittance business operations. Handle activities related to Forex buying and selling, as well as remittance processing. Bank Reconciliations & Query Handling: Manage bank reconciliations, address any queries related to Forex transactions, travel cards, and remittance services, and provide timely resolutions to customer inquiries. Branch Operations Support: Support day-to-day branch operations, ensuring that processes are followed as directed by senior associates, Branch Manager, or Operations Manager. Transaction Entry & Timeliness: Ensure timely entry of transactions into the ERP system and maintain turnaround times (TAT) in line with service expectations. Compliance & Audit: Address compliance and audit queries efficiently, ensuring all records and transactions are fully compliant with internal policies and regulatory guidelines. Customer Support: Provide high-quality support to clients, addressing their needs with a sense of urgency and ensuring smooth operational workflows. Qualifications Education & Experience Education: Bachelor s degree in Finance or a related field (any degree also considered). Skills Basic understanding of the Forex market and remittance operations. Strong Microsoft Excel skills for data management and reporting. Strong attention to detail and ability to handle complex queries. Excellent communication skills, both written and verbal. Ability to handle client queries and concerns with professionalism and a sense of urgency. Preferred Skills Experience dealing with exchange terminals is a plus. Personal Attributes Strong sense of ethics, integrity, tact, and diplomacy. Proactive and collaborative mindset with good coordination skills. A dynamic work environment with opportunities for professional growth and skill development. Exposure to the Forex and remittance industry, providing valuable experience in financial operations. A collaborative and supportive team culture. Qualification : Bachelors degree in Finance or a related field (any degree also considered)

RCA Lead Experience: 6 9 years Location: Mumbai Team: Customer Success About CoinDCX At CoinDCX, we believe Change Starts Together. Over the past six years, we ve grown from India s first crypto unicorn to a community of over 125 million users. We re on a mission to make Web3 accessible to everyone by creating innovative products that tackle accessibility and security challenges head-on. Join us to be part of a passionate team breaking barriers and building the future of digital finance. Inside CoinDCX s Customer Success Team Our Customer Success team is dedicated to helping users get the most out of their CoinDCX experience. We foster strong relationships, provide timely support, and guide users through their digital finance journeys. If you re passionate about customer satisfaction and operational excellence, this is where your impact begins. Your Role As the RCA Lead, you will be the central owner for structured problem-solving across customer experience, product, and operations. You will lead root cause analysis for critical incidents, drive cross-functional collaboration, and ensure sustainable corrective and preventive actions are implemented to reduce recurring issues. What You ll Own Root Cause Analysis & Problem Solving Lead RCA exercises for major customer-impacting issues, operational failures, and escalations. Build and enforce structured RCA frameworks (5 Whys, Fishbone, FMEA) to ensure consistent problem-solving. Conduct thorough post-incident reviews and publish detailed RCA reports with clear, actionable recommendations. Cross-Functional Collaboration Partner with Product, Tech, Operations, Compliance, and Support teams to address root causes and prevent recurrence. Track and follow up on CAPA (corrective and preventive actions) until full resolution. Ensure accountability for long-term solutions over temporary fixes. Data & Reporting Maintain dashboards tracking recurring issues, escalation trends, and RCA completion metrics. Present RCA insights and systemic risk trends regularly to senior leadership. Quantify the business and customer impact of issues, demonstrating measurable improvements post-fix. Governance & Standards Establish and refine SOPs for incident reporting and RCA processes. Train teams and stakeholders on RCA methodologies and problem-solving best practices. Ensure regulatory and audit compliance with thorough documentation of RCA activities. What You Bring 6 10 years experience in Operations Excellence, Quality, Risk, or Customer Experience, preferably in fintech, crypto, BFSI, or high-scale tech environments. Proven expertise in Root Cause Analysis, CAPA management, and incident governance. Strong analytical skills with the ability to work on large datasets and generate actionable insights. Excellent communication skills to simplify complex issues for leadership and stakeholders. Proficiency with tools like JIRA, Confluence, SQL, Excel, and BI dashboards (Tableau, PowerBI, Looker). Strong stakeholder management and cross-functional collaboration experience. Success Metrics Reduction in repeat issues and escalations. Average time to complete RCA and implement preventive actions. Accuracy and adoption of RCA reports across teams. Leadership satisfaction on visibility and management of systemic risks. You are endlessly curious about Virtual Digital Assets (VDA) and Web3, always staying ahead in this fast-evolving space. You take ownership, relentlessly driving impact and excellence. You embrace a We over Me culture, empowering your team and peers. You thrive on change and innovation, pushing beyond limits and convention. Perks That Empower You Design Your Own Benefit: Customize your perks whether gadgets, travel, or pets, you prioritize what matters most. Unlimited Wellness Leaves: Take time off whenever you need to recharge. Mental Wellness Support: Access health experts, counseling sessions, wellness workshops, and team outings. Bi-Weekly Learning Sessions: Stay sharp and grow with ongoing industry knowledge and skill-building. Join Us If you re ready to lead problem-solving at scale and shape the future of customer experience in Web3 we want to HODL you on our team!

Senior Business Manager SEO Strategy & Client Success Location: Mumbai Experience: 5 7 Years (including proven team leadership experience) Education: Graduate (Any Discipline) Employment Type: Full-Time About the Role We re looking for a dynamic and experienced Senior Business Manager to lead our SEO initiatives and team operations. This role requires a strategic thinker with hands-on SEO expertise, strong client management capabilities, and a proven track record of leading high-performing teams. If you re passionate about driving organic growth and enjoy turning business goals into successful search strategies, this is the role for you. Key Responsibilities SEO Strategy & Execution Identify technical and structural website issues and provide actionable solutions to improve crawlability, indexing, and user experience Implement advanced SEO strategies using a combination of existing and innovative techniques Continuously monitor and improve search engine rankings for key clients across major and niche search engines Collaborate with content creators and web development teams to execute on-page and off-page SEO initiatives Drive SEO performance across all client accounts with a focus on ROI, traffic growth, and conversions Team & Client Leadership Lead and mentor a team of SEO specialists and digital marketers Translate clients business goals into strategic SEO campaigns Act as a primary point of contact for clients, ensuring transparency, performance updates, and strategic alignment Work closely with internal teams (content, design, web services) to ensure seamless execution of campaigns Reporting & Insights Develop customized performance reports using tables, graphs, and visual summaries to clearly communicate SEO progress and insights Convert complex data into actionable insights and business-friendly summaries for client presentations Maintain consistency in analytics and reporting best practices across the team Business Growth Identify upselling and cross-selling opportunities within existing client accounts Contribute to proposal creation, pitch support, and strategic planning for new business development Stay current with SEO trends, algorithm updates, and industry innovations through ongoing research and experimentation Requirements 5 7 years of experience in SEO/digital marketing with a focus on client strategy and team leadership Strong technical SEO knowledge, including site architecture, crawl optimization, schema, and speed optimization Hands-on experience with SEO tools like Google Search Console, Ahrefs, SEMrush, Screaming Frog, etc. Proficient in using analytics and reporting platforms like Google Analytics, Data Studio, and Excel Excellent client communication and stakeholder management skills Strong analytical mindset with the ability to derive insights from large datasets Proven ability to manage multiple projects and lead cross-functional teams Business acumen to identify growth opportunities within existing projects Preferred Skills Background in agency or client-facing environments Experience in SEO for high-traffic or enterprise-level websites Exposure to paid media, CRO, or broader digital strategy is a plus Lead high-impact projects with well-known clients Work with a driven, growth-oriented team in a collaborative culture Opportunity to influence SEO strategy and business outcomes directly Competitive compensation and clear growth path into senior leadership Qualification : Graduate (Any Discipline)

Position: Senior Manager Performance Marketing (Global Markets) Employment Type: Full-Time Department: Marketing Team Location: Mumbai About TimesPro TimesPro, an initiative by the Times of India Group, is a leading Higher EdTech platform established in 2013. We champion Education 4.0 values learner-centric, industry-relevant, role-specific, and tech-enabled learning. Our mission is to make excellence accessible through innovative, globally collaborative education for aspiring professionals across industries. We offer: Early Career Programs in BFSI, e-Commerce, and tech Executive Education in partnership with top Indian and international institutions Enterprise Solutions for workforce learning & development Role Overview We are looking for a Senior Manager Performance Marketing to lead and scale our Global Executive Education marketing efforts. The ideal candidate is a data-driven performance marketer with a deep understanding of digital advertising in Gulf (Qatar, UAE, KSA, Kuwait, Bahrain, Oman) and MENA markets. The role is initially individual contributor (IC) with scope to build and lead a team within 6 12 months. Key Responsibilities Performance Marketing Ownership: Lead paid media campaigns (Google, Facebook, LinkedIn, etc.) to drive lead generation, applications, and admissions for executive programs targeting NRIs and local populations in Gulf/MENA markets. Funnel Optimization: Optimize for deeper-funnel KPIs not just leads but applications and conversions in line with business goals. Strategic Campaign Planning: Use data, market insights, and competitor analysis to build impactful media plans and go-to-market strategies. Continuous Optimization: Monitor campaign performance, identify trends, and optimize creatives, targeting, and budgets to maximize ROI. Cross-functional Collaboration: Work with internal teams (creative, business, tech) and external partners/agencies to align campaign execution and objectives. Reporting & Analysis: Deliver detailed campaign performance reports (daily/weekly/monthly) with actionable insights on CAC, CPL, CPA, and engagement metrics. Required Qualifications & Experience 10+ years of performance marketing experience with a strong track record in lead acquisition and funnel optimization. Proven experience managing campaigns in Gulf/MENA markets; APAC experience is a bonus. Proficiency in paid platforms: Facebook Ads, Google Ads, LinkedIn, and affiliate networks. Strong analytical mindset with the ability to translate insights into actions. Effective communicator and collaborator across internal and external stakeholders. Experience using Salesforce or similar CRM tools is an advantage. Bachelor s degree in Marketing, Advertising, or a related field preferred. Prior experience in the EdTech or education segment is essential. Leadership experience is a plus this role has the potential to evolve into a team leadership role. You ll play a strategic role in scaling TimesPro s global education footprint, with the opportunity to own marketing outcomes in a high-growth, mission-driven organization backed by India s largest media group. Qualification : Bachelors degree in Marketing, Advertising, or a related field preferred

Job Title: SVP/VP Finance Location: Mumbai Department: Finance Type: Full-Time About the Role We are seeking a visionary and execution-driven SVP/VP of Finance to lead our global financial strategy and operations during a critical phase of scale and transformation. This role will be pivotal in shaping our path to sustained growth and IPO readiness. As a key member of the leadership team, you will partner closely with the CEO, Board of Directors, and cross-functional stakeholders to align financial planning with strategic business objectives. This position is ideal for a seasoned finance leader with deep expertise in high-growth technology environments particularly B2B SaaS and a track record of driving capital efficiency, operational excellence, and enterprise value creation. Key Responsibilities Strategic Leadership Define and drive long-term capital strategy and financial planning aligned with global growth, M&A, and IPO goals. Serve as a trusted advisor to the CEO and Board on financial performance, risk management, and value creation. Financial Operations & Governance Oversee FP&A, compliance, audits, reporting, and risk management with a strong focus on insight-led decision-making and fiscal discipline. Implement and enhance governance structures, internal controls, and financial reporting systems to meet public company standards. IPO & Capital Markets Readiness Lead financial due diligence, reporting, and regulatory preparation for IPO or other capital events. Drive investor relations strategy, fundraising, and capital structuring efforts in collaboration with executive leadership. Finance Transformation Build a scalable, future-ready finance organization enabled by automation, robust ERP systems, and data-driven tools. Champion continuous improvement and digital transformation within the finance function. Operational Excellence Optimize financial workflows and systems to enhance accuracy, cost control, and operational agility across the business. Deliver clear financial insights that empower business leaders to make informed strategic decisions. Cross-Functional Collaboration Partner with Product, Engineering, and Go-To-Market teams to align financial planning with product and growth strategies. Act as a financial partner to key business functions to drive scalable growth. Team Leadership Build and lead a high-performing, globally distributed finance team with a strong culture of ownership, agility, and innovation. Must-Have Qualifications 15 20 years of progressive finance leadership experience, with at least 5 7 years in senior roles at high-growth B2B SaaS or technology companies. Deep understanding of SaaS metrics and business models (ARR, CAC, NRR, LTV, etc.). Proven track record in capital planning, investor relations, and fundraising. Experience in IPO preparation, governance, audit, and regulatory compliance. Strong command over FP&A, financial modeling, and enterprise risk management. Demonstrated ability to scale finance teams and systems in dynamic, fast-paced environments. Exceptional leadership, analytical, and communication skills with a results-oriented mindset. Preferred Qualifications Experience with ERP implementation, financial systems automation, and finance transformation initiatives. Exposure to M&A, private equity, venture capital, and secondary transactions. Prior experience navigating IPOs or late-stage funding rounds. Advanced degree or certifications such as MBA, CPA, or CFA. Be part of a technology-first company backed by 11 industry-leading patents. Work at the intersection of innovation and scale, powering personalized engagement for 3+ billion devices and processing 30+ billion events daily. Join a fast-moving team in a high-growth mobile tech space with global ambitions. Thrive in a culture that encourages curiosity, ownership, and continuous learning.

Business Development Specialist AdExchange Location: Mumbai, Maharashtra Industry: IT Services / Digital Advertising Job Type: Full-time | Experience: (0 1 year experience) Who We Are: Vertoz (NSEI: VERTOZ) is an AI-powered MadTech and CloudTech platform offering innovative solutions in Digital Advertising, Marketing, Monetization (MadTech), Digital Identity, and Cloud Infrastructure (CloudTech). We serve businesses, digital marketers, advertising agencies, digital publishers, cloud providers, and technology companies. What We re Looking For: A smart, enthusiastic Business Development Executive with up to 6 months of experience in customer service or sales, ready to support client growth and build relationships in the fast-paced digital advertising space. Key Responsibilities: Client Servicing (60%) / Business Development (40%) via emails and web chats. Communicate confidently with international clients. Build and nurture long-term client relationships. Conduct initial business discussions, follow-ups, and handle basic negotiations. Maintain organized records and reports using MS Office tools. Coordinate with internal teams to ensure client satisfaction and deliverables. Requirements: 0 6 months of experience in customer service or sales. Bachelor s degree in BCom, BBA, BMS (Marketing), or any related stream. Excellent communication (written & verbal) and interpersonal skills. Proactive, go-getter attitude with strong analytical thinking. Comfortable working late evening hours to cater to global clientele. Detail-oriented and organized, with good memory and reporting abilities. Perks & Benefits: No dress code Flexible working hours 5-day work week 24 annual leaves Global exposure Regular team outings & celebrations Work in a fast-growing, innovation-driven company Get hands-on experience in one of the fastest-growing sectors digital media and ad tech while building global exposure and collaborating with a highly passionate team. Qualification : Bachelors degree in BCom, BBA, BMS (Marketing), or any related stream

Senior Compliance Specialist Location: Mumbai Industry: IT Services Department: Accounts & Finance Experience: 4 5 years About the Role Vertoz is seeking a Senior Compliance Specialist with in-depth knowledge of both Indian and U.S. compliance frameworks. This role is crucial to ensuring that our organization adheres to all statutory regulations and best practices in our global operations. About Vertoz Vertoz (NSEI: VERTOZ) is a cutting-edge AI-powered MadTech & CloudTech platform offering solutions in Digital Advertising, Marketing, Monetization, Digital Identity, and Cloud Infrastructure. We serve a diverse clientele, including businesses, digital marketers, advertising agencies, cloud providers, and publishers. Key Responsibilities India Statutory Compliance Ensure timely filing and payment of GST, TDS, Income Tax, and ROC/MCA filings. Keep systems and records aligned with current Indian regulatory updates. Ensure compliance with Indian labor laws (PF, ESI, PT, Gratuity, Shops & Establishments Act, etc.). Liaise with government departments (EPFO, ESIC, GST, IT) during audits, assessments, and inspections. U.S. Statutory Compliance Ensure adherence to U.S. federal, state, and local employment and tax regulations. Handle statutory filings such as W-2, W-9, 1099, Social Security, and Medicare. Manage state tax ID registrations/renewals and unemployment insurance filings. Collaborate with U.S. accounting/legal teams for IRS and franchise tax filings. Support audits and compliance reviews at the federal and state levels. General Compliance Oversight Maintain a detailed compliance calendar to meet all filing deadlines. Support internal and external audits with proper documentation. Draft and implement compliance SOPs to improve internal controls. Stay up to date with legal and regulatory changes in India and the U.S. and recommend relevant updates. Maintain secure and organized records of all compliance documents. Required Qualifications Bachelor s or Master s degree in Commerce, Finance, or Accounting. Preferred: Inter CA, CMA, or specialization in International Taxation. 3 5 years of experience in Indian compliance (PF, ESI, TDS, GST, ROC, etc.). 1 2 years of experience in U.S. compliance (IRS filings, payroll taxes, W-2, 1099, etc.). Experience with audits, inspections, and statutory filings in India and the U.S. Prior exposure to multinational or shared services environments is a plus. Proficient in tools like Oracle, SAP, Tally, Zoho Books, and ADP. Familiarity with statutory portals such as MCA, GSTN, and IRS. Perks & Benefits No dress code Flexible working hours 5-day work week 24 annual paid leaves International work exposure Regular team celebrations & outings Qualification : Bachelors or Masters degree in Commerce, Finance, or Accounting

Microsoft Service Sales Specialist Full-Time | Mumbai, Maharashtra (On-Site) Location: Mumbai, Maharashtra Job Type: Full-Time | On-Site Experience Required: 1 to 7 years Notice Period: Immediate joiners preferred Salary: Based on experience and qualifications Job Overview We are looking for a driven and experienced Microsoft Service Sales Specialist to join our team in Mumbai. In this role, you will be responsible for generating new business opportunities, building strong relationships with Microsoft-managed customers (EC and SMC segments), and driving the sales of Bitscape s Microsoft cloud services, including Azure, Microsoft 365, Dynamics 365 (F&O, BC, CRM), Power Platform, and Power BI. This is a strategic, high-impact role that also involves team building, go-to-market (GTM) execution, and close collaboration with both internal stakeholders and Microsoft Account Executives (AEs) and Partner Teams. Key Responsibilities Build and manage a strong sales pipeline across Enterprise Commercial (EC) and Small & Medium Corporate (SMC) customer segments. Drive end-to-end sales of Bitscape s Microsoft service offerings, including Azure, Microsoft 365, Dynamics 365 ERP & CRM (F&O, BC), Power BI, and Power Apps. Establish and maintain trusted relationships with Microsoft teams to co-sell and align on joint go-to-market strategies. Recruit, mentor, and lead a high-performing team of account managers and solution specialists, working closely with the pre-sales and delivery leaders at our Global Engineering Center in Ahmedabad. Take ownership of business P&L, revenue goals, and customer satisfaction. Expand Bitscape s presence in the Managed Service Provider (MSP) market, identifying new growth opportunities and client needs. Collaborate with other Bitscape leaders to ensure alignment with company goals and strategic priorities. Leverage market insights and customer feedback to continuously optimize sales strategies and service offerings. Qualifications and Skills Proven track record in Microsoft services sales, account management, or business development, ideally in a cloud services or IT consulting environment. Strong understanding of Microsoft cloud solutions including Azure, Microsoft 365, Dynamics 365, and Power Platform. Ability to manage large, complex accounts and influence stakeholders at all levels. Demonstrated experience in building and leading high-performing sales teams. Familiarity with Microsoft Co-Sell motions and working with Microsoft Partner and AE teams is highly desirable. Strong communication, negotiation, and relationship-building skills. Strategic thinker with a customer-first mindset and a results-driven approach. MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria. Lead Microsoft service sales strategy for a trusted Microsoft partner in a high-growth market. Work closely with Microsoft and high-profile enterprise clients across India. Join a collaborative, innovation-led team with a strong delivery backbone. Opportunity to make a high business impact and grow into senior leadership roles. Apply now to be part of a forward-thinking Microsoft partner and accelerate your career in cloud services and Microsoft solution sales. Qualification : MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria.

Job Title: Senior Project Lead Society Finance & Compliance Location: Mumbai Department: Project Operations About Zipgrid Zipgrid ( MyAashiana Management Services Private Limited ) is the only PropTech company delivering Finance, Compliance, and Office (FCO) management operations for housing and commercial communities on a Done-For-You model. Since 2014, Zipgrid has become a market leader, serving over 550+ societies and commercial communities with end-to-end solutions that ensure smooth, sustainable operations. Our philosophy, Let the experts do the work, reflects our commitment to providing the best community living and working experiences through innovation and expertise. Role Overview As the Senior Project Lead, you will be responsible for overseeing end-to-end operations of assigned projects, managing a team of 40 50 professionals including Deputy and Assistant Project Leads, Finance Leaders, Accountants, Tax Professionals, and Compliance Officers. You will ensure milestone delivery, resource allocation, regulatory compliance, and financial management, while driving cost optimization and client satisfaction. Qualifications Chartered Accountant / CFA / Cost Accountant / MBA or MMS (Finance) OR Post Graduation/Graduation in Accounts or Finance with 7+ years of relevant experience OR Semi-qualified Chartered Accountant (IPCC/Intermediate cleared) with 5+ years experience OR GDCA certified/trained with 5+ years experience Qualification may be relaxed for candidates with 3+ years of Co-operative/Society accounting/compliance experience Key Responsibilities Team & Project Leadership Lead and manage a large team including Deputy and Assistant Project Leads and various finance and compliance specialists. Allocate resources and oversee milestone deliveries and client collections. Manage client relationships and handle escalations effectively. Financial Compliance & Accounting Ensure all accounting activities and internal audits comply with GAAP. Recommend and implement cost-optimization strategies. Oversee preparation and review of financial statements (P&L, Balance Sheet, Cashflow). Prepare budgets, CAM workings, and conduct budget vs. actual variance analysis. Billing & Accounts Receivable Plan and publish regular billing dashboards. Resolve client billing queries in collaboration with project teams. Confirm billing issuance and communicate tariff changes after client approval. Taxation & Compliance Track monthly TDS, ensure timely filing and reconciliation. Manage GST return filing and reconciliation, and handle GST notices. Oversee income tax computations, advance tax planning, and timely filing of returns. Coordinate responses to tax department notices and assessments. Financial MIS & Reporting Publish weekly dashboards highlighting open items and performance metrics. Provide timely MIS reports and observation notes to clients. Other Responsibilities Maintain virtual client communication for urgent and critical matters. Lead with a modern, lead-by-example approach, applying strong analytical and decision-making skills. Required Skills & Experience Strong commercial acumen and entrepreneurial mindset. Experience managing business verticals independently, with P&L responsibility and senior management reporting. Deep understanding of cash flow management, bank reconciliation, bookkeeping, financial planning, risk management, and forecasting. Proficiency in accounting software and ERPs. Leadership qualities with strong analytical and problem-solving skills. Prior experience in client finance operations, society accounting, compliance, and operational modeling is advantageous. Zipgrid invites you to lead complex finance and compliance projects in a fast-growing PropTech environment, where your expertise will directly impact the future of community living and working experiences.

Executive / Sr. Executive Marketing Location: Mumbai Department: Marketing & Communication Reporting to: Head Marketing & Communication Objectives of the role: Assist in developing technical content for Marketing communications Becomes a Subject Matter expert from technical point of view for content Engaging with Existing and prospective Customers for Lead Generation Tele Calling and then meeting in person Liaison with sales for lead nurturing Primary Market Research via face-to-face meetings or tele calling Demonstrate Products & Solutions at customer site Data Generation, Cleaning & Maintenance Working with Various departments to source information regarding products, software, etc. Build knowledge and education regularly through workshops, research, and seminars, and share best practices and local marketing tactics with team members Requirements: Experience of minimum 1 year of working in Marketing Department Acute eye for detailing Excellent Written and spoken English Education Bachelors of Engineering. MBA in Marketing will be an added advantage. Skills: Good at PowerPoint presentations, Canva, other presentation tools. Research Understanding Good with MS excel Good at using AI tools for rich media generation Perks: You will be a part of the International Marketing Team. Opportunity to work with a company with an open-door policy Exposure to working in both Manufacturing & IT/Software set up at one go Exposure to International Marketing Working with a high-performance team Travel opportunities both in Domestic & Internationally Educational Qualification: BE/ME/B.Tech/MTech/MCA / B. Pharm MBA in Marketing Desired Candidate Profile: Ability and capability to understand the technicality of the product. Keep abreast with the latest trends Good communication skills and be a team player Should be organized, motivated, self-driven, and quick learner. Good Analytical and problem-solving skills. Qualification : BE/ME/B.Tech/MTech/MCA / B. Pharm

Director Quality & Regulatory Affairs Location: Mumbai, India Employment Type: Full-time Job Description We are seeking an experienced Director of Quality & Regulatory Affairs to lead our regulatory and quality initiatives at the company. This critical leadership role will involve direct oversight of regulatory submissions, quality management systems, and cross-functional collaboration to ensure compliance with global standards. As the regulatory affairs expert, you will navigate complex regulatory pathways, oversee quality systems, and ensure compliance with evolving standards to drive global market entry and product success. Roles & Responsibilities Regulatory Affairs & Compliance Leadership Serve as the primary point of contact for regulatory agencies globally, managing pre-submissions, submissions, and post-market regulatory activities. Lead the development of regulatory pathways, clinical study designs, and regulatory negotiations, ensuring alignment with regulatory requirements. Stay up-to-date with evolving regulations (e.g., EU MDR, ISO 13485, IEC 62304, ISO 14971) and advise on strategic regulatory implications. Quality Management System (QMS) Oversight Ensure the organization s adherence to QMS policies and regulatory standards such as ISO 13485 and FDA guidelines. Oversee internal and external audits, including preparation, issue resolution, and coordination with external auditing bodies. Manage documentation for Corrective and Preventative Actions (CAPA), ensuring effective communication and resolution with all stakeholders. Cross-functional Collaboration & Strategy Collaborate with various internal teams to develop regulatory strategies for product development, market approval, and strategic planning. Advise teams on regulatory affairs, guiding research directions and influencing strategic product decisions to align with global regulatory requirements. Product Validation & Compliance Develop and review validation documentation for Software as a Medical Device (SaMD) and Computer-Aided Design (CAD) devices to ensure regulatory compliance. Review product labeling, marketing materials, and customer-facing statements for regulatory compliance, offering guidance and recommendations where necessary. Regulatory Documentation & Monitoring Lead the preparation and submission of EU MDR filings, ensuring timely and complete documentation. Monitor ongoing regulatory developments and perform regulatory gap analyses to identify and respond to new or revised regulatory requirements. Success in this role is defined by ensuring our products consistently meet or exceed global regulatory compliance standards, aligning cross-functional teams with regulatory requirements throughout product lifecycles, and effectively navigating regulatory pathways to support timely market entry and ongoing compliance. Requirements Proven experience in a senior regulatory role within an AI medical device company. Extensive knowledge of EU MDR, QMS, and medical device regulations. Master s degree in a technical discipline (preferred), RAC certification is a plus. Strategic thinking with the ability to align regulatory requirements with portfolio opportunities and company goals. Strong project management skills, with the ability to multitask and manage cross-functional teams in a dynamic, fast-paced environment. Exceptional written and verbal communication skills for clear documentation, presentations, and discussions. Demonstrated commitment to quality and continuous improvement, with a proactive approach to identifying and addressing regulatory challenges. Why This Role Is Important In this leadership position, you will drive compliance efforts across the organization, ensuring that all products are designed, developed, and released in compliance with global standards. Your role will be central in shaping the regulatory strategies that enable the company to enter global markets and maintain regulatory excellence. Equal Opportunity Employer We are committed to fostering an inclusive and diverse workforce. We encourage applications from candidates of all backgrounds and experiences. Qualification : Masters degree (technical discipline preferred); RAC certification is a plus.

Network Implementation Engineer Location: Mumbai, India Full Time Company: Meta Meta is continually expanding its network infrastructure around the globe to support the rapidly growing user community and introduce innovative products and services. We are looking for a Network Implementation Engineer (formerly known as Fibre Delivery Engineer) to join our Network Infrastructure team in the Asia Pacific (APAC) region. This role will focus on driving key milestones for critical backbone infrastructure, particularly with a focus on our network in India. You will work closely with internal teams and external partners to set technical requirements and ensure the on-time and in-spec delivery of critical infrastructure. Network Implementation Engineer Responsibilities: Build and manage a portfolio of fiber infrastructure suppliers to ensure transparency in project management and information flow. Manage fiber acceptance testing and validation for performance characteristics. Collaborate with cross-functional teams to manage metric-driven supplier quarterly business reviews, evaluating in-life performance and opportunities for improvement. Report on key metrics for infrastructure projects: On-time performance, vendor performance, activated services, and financial performance. Collaborate with Network Development Managers to ensure key technical requirements are included during the pre-contract phase. Keep up with technological developments in the telecom wholesale market and position Meta accordingly. Synchronize fiber deployment schedules with fiber acceptance in collaboration with cross-functional teams. Work with data from different systems, build datasets, and create correlations for use across various tools and systems. Identify internal system workflow improvements and define requirements for development enhancements. Travel up to 25% of the time. Minimum Qualifications: BA, BSc, BEng or equivalent in a technical or related field with at least 5 years of relevant experience in network deployment fiber projects. Experience in terrestrial fiber network design and technology. Certification or proven track record in project management techniques and tools (e.g., Project Management Professional). Demonstrated understanding of fiber specs, interpretation of Optical Time-Domain Reflectometry (OTDR) traces, and fiber handover packages. Experience in engaging vendors for network design, planning, and construction, particularly in India. Strong relationship-building and collaboration skills within a cross-functional team. Familiarity with working with data in various tools and ability to structure, clean, and create correlations in data. Willingness and capacity to travel up to 25% of the time. Preferred Qualifications: Experience using scripts (Python, SQL), networking-related software, frameworks, and APIs. Experience with long-haul and metro networks. Proven track record of major deal delivery (at multiple fiber pair scale) and familiarity with permitting and regulatory environments across the APAC region. Understanding of subsea systems and associated fiber technologies. Ability to communicate in one or more regional business languages as the role requires communication with local partners. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented reality and virtual reality to help build the next evolution in social technology. People who choose to build their careers with Meta help shape a future that goes beyond what digital connection makes possible today beyond the constraints of screens, distance, and even the rules of physics. Equal Employment Opportunity: Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Qualification : BA, BSc, BEng or equivalent in a technical or related field with at least 5 years of relevant experience in network deployment fiber projects.

IT Engineer | IT Support | Network Troubleshooting | Desktop Support | Noida Location: Noida, Uttar Pradesh, India Position: IT Engineer Shift Timing: Flexible / 24x7 Qualification: B.Tech Job Description: We are looking for a highly motivated IT Engineer to join our team in Noida. In this role, you will be responsible for providing technical support for desktops, data, and server management. You will be tasked with installing and maintaining hardware and software, troubleshooting networking issues, and supporting the application build deployment on both client and cloud infrastructure. This role requires a proactive approach to network troubleshooting, IT helpdesk support, and ensuring smooth day-to-day operations. Key Responsibilities: Hardware & Software Management: Install, configure, and maintain hardware components and computer peripherals. Ensure regular updates and upgrades to operating systems and software. Networking & Connectivity Support: Troubleshoot and resolve networking issues, ensuring seamless connections and network stability for all users. Technical Support: Provide daily desktop support, assisting with technical issues related to data and server management. Offer IT support for end-users, including troubleshooting and resolving issues remotely. System Changes & Documentation: Perform system changes in compliance with organizational policies. Maintain comprehensive technical documentation for future reference and cross-functional collaboration. Application Deployment: Support the application build deployment process on client infrastructure and cloud infrastructure, ensuring smooth operation. Database & IIS Knowledge: Utilize basic knowledge of databases and IIS for troubleshooting and support tasks. 24x7 Support: Be comfortable working in a 24x7 shift environment and provide support during night shifts or weekends as required. Required Skills and Experience: B.Tech in Computer Science or a related field. Experience in providing IT support and managing helpdesk services. Hands-on experience with desktop support, including installation, troubleshooting, and maintenance of hardware and software. Strong understanding of networking, network troubleshooting, and connection issue resolution. Basic knowledge of databases and IIS (Internet Information Services). Excellent communication and problem-solving skills to support end-users effectively. Willingness to work in 24x7 shift schedules and potential relocation to Noida. Preferred Skills: Knowledge of cloud infrastructure and deployment processes. Experience with server management and data management systems. Familiarity with IT ticketing and documentation systems for efficient issue tracking. Qualification : B.Tech in Computer Science or a related field.

Key Requirements: Demonstrated experience in Capital Markets, specifically handling IPOs, rights issues, Qualified Institutional Placements (QIPs), and preferential allotments by listed companies. Key Skills: Strong practice skills, including: Oral and written advocacy Contract drafting and negotiation Analyzing and communicating complex legal matters effectively Ability to manage timelines efficiently, multitasking across various assignments while ensuring quality and meeting deadlines. A solution-oriented mindset with a proven track record of independently closing transactions with minimal supervision. Exceptional communication skills, both written and verbal, with a demonstrated ability to effectively engage with all clients (internal and external). In-depth understanding of a wide range of legal subjects, with the ability to identify issues, build on existing knowledge, and seek specialist advice when necessary. A commitment to technical excellence, staying informed on the latest legal developments, and positioning yourself as a go-to subject matter expert.

Job Description: Civil Engineer We re a top-ranked engineering and construction firm where employee ownership is more than a phrase, it s the foundation of our culture. Our Mumbai office supports major projects worldwide, and our team members thrive in a setting that encourages learning, leadership, and personal growth. You ll have access to international travel opportunities, advanced technical training, and the chance to collaborate with accomplished specialists on large projects in renewables, refining, petrochemical, midstream, and logistics. With a proven track record of delivering complex solutions, our department is recognized for its maturity and expertise. We also prioritize a flexible work schedule and collectively cultivate a supportive and engaging work environment where every voice matters. Role Summary: The role involves supporting senior engineers in various aspects of civil/structural engineering projects. Key responsibilities include assisting in the preparation and review of engineering deliverables, conducting basic calculations and design checks for Hydraulic calculation, and coordinating with other disciplines to ensure project success. This role requires a strong understanding of fundamental engineering principles, proficiency in relevant software, and the ability to work effectively within a team. Key Responsibilities: Modeling and designing grading, Culvert, Road, etc. using Civil-3D. Civil site design for facilities and developments. Standard design of civil project work. Prepare plan and profile drawings. Hydraulic calculation for surface run-off, stormwater drains, storm pond and Underground pipe network. Capture client requirements and if needed, advise them regarding civil works, systems/requirements available to meet their needs and comply with safety codes. Willing to advance in career by taking increased responsibilities on projects and organization. A committed team player able to work on own initiative. Work with a team locally to deliver projects overseas to the US project management team. Tools: Sound knowledge of CIVIL-3D, Storm Cad and Civil Storm. Preferred Understanding of Microsoft Office Tools MS Word, MS Excel, MS Power Point, Outlook, OneNote. A plus but not required: Open Road/ Open Rail, HEC-RAS, Flow Master, Project-Wise. What Makes You a Great Fit: Learning attitude and seeking guidance from Seniors. Keen awareness of ethical/code responsibilities; always acts in the company s best interests. Self-starter who adapts quickly to evolving circumstances. Values a supportive, engaging workplace where every individual s input is encouraged and respected. Qualifications: Qualifications and Skills: Bachelor s degree in civil engineering from a recognized institution. Minimum 1 to 5 years of working experience in the related civil industry. Working knowledge of International codes and standards (ASCE, ACI, AASHTO, FHWA, American-DOT etc.). Knowledge of Safety Guidelines and relevant codes. Good analytical and problem-solving skills. Good Communication skills (verbal & written), ability to self-check and produce accurate work. Career Growth Plan: You ll have the freedom to grow into a Subject Matter Expert or a Project Lead Engineer, aligned with your goals and interests. With our employee-owned structure, you truly have a stake in our collective success. By immersing yourself in our diverse projects, you can develop an outstanding career that combines both technical depth and long-term professional growth. Our flexible work schedule along with a holistic benefits package ensures that you can achieve your professional aspirations while leading a fulfilling personal life. Qualification : Bachelors degree in civil engineering from a recognized institution.

Role: Senior Specialist - Credit Administration Function/Department: Wholesale Banking Operations Experience: 10-18 Years Education: Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Job Purpose: The Senior Specialist - Credit Administration plays a critical role in post-sanction credit activities for large corporates. This role ensures compliance with credit, regulatory, legal, and product guidelines while facilitating disbursement. As a key control function, the role involves extensive due diligence, credit condition monitoring, and management of limits, covenants, collateral, and documentation to safeguard the bank s interests. Key Responsibilities: Credit Administration & Compliance: Oversee a wide range of credit products, including working capital, term loans, NCDs, investment limits, portfolio buyouts, and commercial papers for large corporate and FIG segments. Ensure credit appraisals align with internal policies and RBI regulations. Verify that all conditions precedent are met before disbursement approval. Documentation & Security Management: Ensure enforceable legal documentation as per legal guidelines, including security creation (mortgages, pledges, hypothecation, etc.). Track and manage covenants, deferrals, and compliance requirements in the system. Facilitate safe custody and retrieval of loan documents for internal and external stakeholders. Stakeholder Coordination & Process Improvement: Coordinate with business teams, legal, credit, and external partners (valuation, audit, title search) to ensure timely and high-quality deliverables. Process invoices related to credit administration activities. Support internal governance initiatives to identify process gaps and strengthen controls. Regulatory Reporting & Risk Management: Ensure accurate and timely reporting of credit-related data to internal and external stakeholders. Stay updated on RBI guidelines and regulatory reporting requirements (e.g., RBS submission). Preferred Skills & Attributes: Strong expertise in credit administration, risk management, and regulatory compliance. Hands-on experience with credit operations for large corporate banking. Knowledge of legal documentation, security creation, and credit monitoring. Ability to liaise with internal teams and external agencies to drive operational excellence. Proficiency in financial reporting and governance frameworks. Play a key role in ensuring credit risk mitigation and compliance in wholesale banking. Gain exposure to large corporate credit operations and regulatory reporting. Be part of a dynamic team driving process improvements in credit administration. If you have extensive experience in credit administration, a strong understanding of compliance frameworks, and a keen eye for risk management, we invite you to be part of our team! Qualification : Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA

Accounting Specialist About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role As an Accounting Specialist, you will be responsible for managing day-to-day accounting activities (US GAAP/Indian GAAP), month-end and year-end closing, balance sheet reconciliation, and financial reporting. You will ensure accuracy, completeness, and compliance in financial records while supporting audits, tax functions, and process improvements through automation and digital transformation initiatives. Key Responsibilities Financial Accounting & Reporting Manage day-to-day accounting under US GAAP and Indian GAAP (Ind AS). Oversee monthly, quarterly, and annual closing activities. Prepare financial statements as per Indian GAAP, including statutory audit schedules. Conduct monthly balance sheet reconciliation using BlackLine. Perform monthly flux analysis to explain significant fluctuations in financials. Develop quarterly and year-end financial schedules. Ensure internal controls are effective and aligned with corporate policies. Support internal and external audits by providing necessary financial data. Tax & Compliance Support Assist the tax team in preparing various tax reports and tax audit requirements. Ensure financial compliance with local statutory and regulatory requirements. Process Improvements & Automation Identify process inefficiencies and drive productivity improvements. Support automation initiatives (including macros and Robotics Process Automation - RPA). Qualifications & Experience Education B.Com. (Mandatory) Chartered Accountant (CA) / US CPA (Preferred) Experience 6-7 years of experience in financial accounting under US GAAP/Ind AS. 2-3 years of experience in corporate or public accounting. 2-3 years of experience in a Western multinational corporation (MNC). Key Competencies & Skills Strong knowledge of Indian GAAP (Ind AS) and US GAAP. Results-driven with a proactive and analytical mindset. Process-oriented with a keen eye for efficiency and improvements. Strong skills in SAP Finance (ECC FICO module). Proficiency in Microsoft Excel and tax-related financial tools. Excellent communication skills with the ability to collaborate across functions. Fluent in English (written and verbal). Additional Information Relocation assistance is NOT available for this position. Flexible work schedule may be required to align with international time zones. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about finance and accounting and want to contribute to a sustainable future, we encourage you to apply! Apply now and be part of a global team transforming industries through science!

Business Process Specialist Location: Mumbai, India About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role Dow's Integrated Supply Chain & Improve & Scale Digital Solutions Team delivers value by defining, enabling, and supporting processes and system capabilities needed by our businesses. As a Business Process Specialist, you will play a critical role in executing strategies, driving process enhancements, and collaborating with global and regional teams to optimize supply chain operations. You will collect and analyze work process and system requirements, ensuring alignment with design principles and business needs. You will act as a subject matter expert for key supply chain functions, supporting systems like SAP, Microsoft Dynamics, OM Partners, Oracle Transportation Management, and more. Additionally, you will be responsible for compliance, regulatory adherence, training, and continuous process improvement initiatives. This role operates under the functional guidance of Global Business Process Leaders and Experts, collaborating with business process teams across Integrated Supply Chain (ISC) and Information Systems (IS). Key Responsibilities Process & System Optimization Develop in-depth knowledge of work processes, systems, technologies, applications, data, and key metrics. Provide expert-level support on system functionality, process improvement, and issue resolution. Gather, evaluate, and document work process requirements for global initiatives and projects. Ensure process compliance with regulatory and internal standards. Collaboration & Stakeholder Engagement Act as a key liaison between business units, IT teams, and process improvement functions. Support peer organizations and cross-functional teams in corporate initiatives, system testing, data migration, and implementation. Develop and deliver training programs, knowledge transfer sessions, and coaching for support teams. Data & Performance Analysis Analyze process performance metrics to monitor consistency and alignment with business goals. Identify gaps in global capabilities, leveraging best practices and emerging technologies for continuous improvement. Qualifications & Experience Education Bachelor s degree (Required) Engineering or Science preferred. Experience Minimum 3 years of relevant experience in Supply Chain, Customer Service, or Process Improvement. Technical Skills Advanced skills in Microsoft Excel, Power BI, and PowerPoint. Strong experience in handling large data sets from multiple sources. Proficiency in Data Visualization tools & techniques. Preferred Skills Digital mindset with a strong focus on innovation and automation. Critical thinking and problem-solving skills. Project management and system/process improvement expertise. Training delivery experience. Excellent communication skills verbal and written. Additional Information Flexibility to support global operations and alternate time zones (North America, EMEAI, LAA, APAC) is required. Relocation assistance is NOT available for this role. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about business process improvement and digital transformation, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors degree (Required) Engineering or Science preferred.