Senior Specialist Technical Product Management Vacancies Jobs in Pune

Quality Specialist Location: Pune Job Type: Full-Time Job Summary The **Product Quality Specialist** plays a critical role in **assessing the quality of inbound and outbound documentation** to ensure compliance with internal quality control standards. This role requires knowledge of operational procedures, the ability to **identify process improvement opportunities**, and expertise in quality systems. The specialist will support both internal and external documentation needs, perform detailed analysis of non-conformances, and coordinate testing activities to maintain **high-quality standards across products.** Primary Responsibilities Documentation Review **Review source documents, including material test records**, to ensure quality, completeness, and compliance with engineering specifications. Record Monitoring & Issue Resolution Monitor, track, and follow up on outstanding record issues, ensuring **timely resolution of discrepancies.** Documentation Changes Respond to and coordinate any requested documentation changes, ensuring accurate recordkeeping. Archiving & Record Support Assist with archiving and scanning, and **provide electronic copies of archived records** as requested for internal and external stakeholders. Quality System Maintenance Help **maintain the quality system requirements** and ensure compliance with the company s standards and practices. Non-Conformance Management **Raise Non-Conformance Reports (NCRs)** for assemblies that do not comply with BOM, GAD, and testing requirements. Collaborate with cross-functional teams to perform **root cause analysis** and provide technical support for corrective actions. Testing & Witness Activities **Perform witness activities for testing** against product standards and NOV test procedures. Coordinate with **Third-Party Inspectors (TPI)** and customer representatives as needed. Test Procedure Development **Review, write, and prepare FAT (Factory Acceptance Test) procedures and test report formats** for new products. Support Quality Practices Assist in developing new work practices and procedures related to quality and continuous improvement. Supplier & Client Assessments Ensure that quality assurance assessments at suppliers and client sites are performed in compliance with company requirements. Training & SOPs Maintain up-to-date training on **Quality Standard Operating Procedures (SOPs)** in relation to the quality system. Facility/Group-Specific Responsibilities 3rd Party Coordination **Schedule and coordinate 3rd party-related tasks**, ensuring alignment with quality and manufacturing teams. Technical & Administrative Support Provide **technical and administrative support** to the quality function, assisting with documentation review, training, and error resolution. Work Order Documentation **Review Work Order specific reports**, including MTR, HT, Dimensional Inspection, and NDT reports, and others. Audit Support Assist in **API Audit document review and preparation**, ensuring all necessary documentation is in place. Product Standards Expertise **Ensure thorough understanding of product standards** (e.g., API 6A, 16A, 16C), particularly regarding quality, calibration, material, testing, and marking requirements. Multiple Task Management **Demonstrated ability to manage multiple tasks** and meet deadlines without compromising on quality. Education & Experience Qualifications Education Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred. Experience For Diploma Holders: **Minimum 6-8 years of experience in quality documentation review and testing** in a manufacturing environment. For Degree Holders: **Minimum 3-4 years of relevant experience.** Skills & Knowledge **Familiarity with MTR and quality documentation review.** Knowledge of hydraulic and electrical schematics. **Proficiency in Microsoft Office** (Word, Excel) and experience with Access and Oracle ERP systems is a plus. **Knowledge of API, ISO, and ASTM standards is preferred.** Job Requirements Documentation Management **Strong ability to manage and review complex documentation** and maintain accurate records. Quality Control & Testing Experience in witnessing tests and **reviewing product quality reports.** Cross-Functional Collaboration **Ability to work closely with cross-functional teams** to resolve quality issues and implement improvements. Behavioral Competencies Must maintain **good behavior and professional conduct** while interacting with colleagues and clients. **Strong written and verbal communication skills** for interacting with various departments, customers, and auditors. Technical Competencies **Strong proficiency in using MS Office** and familiarity with ERP systems (Oracle, Access). **Basic understanding of welding, ASTM standards, and product testing procedures.** Qualification : Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred

Automation Engineer II Location: Pune About Rapid7 At Rapid7, we are creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of industry-leading solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from applications and cloud environments to traditional infrastructure and the dark web. Trusted by over 10,000 customers worldwide, we are committed to fostering open-source communities and driving innovation through cutting-edge research. At Rapid7, we believe in optimizing our products by leveraging the latest insights into attacker methods, arming the global security community with the tools to stay ahead of threats. Position Summary We are looking for a talented Automation Engineer to join our Enterprise Applications team. This role focuses on developing and maintaining integrations and automation solutions using Workato. As an Automation Engineer, you will work closely with Business Systems Analysts to understand requirements, collaborate with cross-functional teams, and partner with Quality Assurance Engineers to ensure that integrations and automation workflows meet business needs. You will also handle unit testing, ensure thorough documentation, and use tools like Jira and Confluence for task management and collaboration. Key Responsibilities Integration Development: Design, develop, and maintain integrations between key enterprise systems (Salesforce, NetSuite, Data Warehouses, Workato, etc.) to ensure seamless data flow and process automation across platforms. Automation Solutions: Build and implement automated workflows using Workato to streamline internal business processes, reduce manual tasks, and enhance system efficiencies across various departments. Cross-functional Collaboration: Collaborate with engineers, business teams, and QA Engineers to ensure that integration solutions align with both technical requirements and business objectives. Requirement Gathering: Partner with Business Systems Analysts to gather requirements, understand business needs, and identify opportunities for process automation and integration improvements. Unit Testing & Debugging: Perform unit testing for integrations and automation workflows, debug issues as needed, and ensure the code meets quality standards before deployment. Task Management (Jira): Use Jira to manage tasks, track user stories, and address bugs related to integrations and automation workflows. Participate in sprint planning, stand-ups, reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain detailed documentation for all integrations, workflows, and automation processes, ensuring that all technical configurations, code, and test results are clearly documented for future reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and implement timely fixes to maintain operational continuity. Process Improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance automation workflows, increase efficiency, and reduce errors in integration processes. Key Requirements Experience 2+ years of experience in integration and automation development with a strong focus on Workato. Proven experience building and maintaining integrations between enterprise systems like Salesforce, NetSuite, or similar platforms. Demonstrated experience working with cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills Expertise in using Workato for integration and automation solutions. Solid understanding of API integrations, RESTful services, and data formats such as JSON and XML. Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience using version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Communication & Problem-Solving Strong ability to communicate technical concepts to non-technical stakeholders clearly and effectively. Strong analytical and troubleshooting skills to resolve integration and automation challenges efficiently. Ability to create clear, concise, and well-organized technical documentation. Education & Nice to Have A degree in Computer Science, Information Technology, or a related field is preferred. Familiarity with Agile development methodologies and tools like Jira. Experience with cloud platforms such as AWS or GCP and their integration capabilities. Security and Compliance At Rapid7, we prioritize the security of our customers and employees. All team members are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. Qualification : A degree in Computer Science, Information Technology or a related field is preferred

Principal AI Engineer - MLOps Location: Pune Overview Rapid7 is seeking a **Principal AI Engineer - MLOps** to drive the development and deployment of **scalable, production-grade AI/ML systems** in the field of cybersecurity. This role is within the **AI Center of Excellence team** and involves managing the **end-to-end design of ML production systems** from scoping and data requirements to continuous deployment and monitoring. You will play a pivotal role in mentoring junior engineers and shaping the **MLOps culture**. Key Technologies Used **Cloud/Infrastructure:** AWS (research environments, data hosting), **EKS** (Kubernetes), **Terraform** (Infrastructure as Code). **Modeling/Data:** **Python** (numpy, pandas, scikit-learn), Jupyter notebooks, Anomaly detection methods. Key Responsibilities End-to-End ML Production System Design: **Architect and manage the design and deployment** of ML systems from inception to production. Define project scopes, data requirements, modeling strategies, and **deployment pipelines** for AI/ML systems. Ensure **seamless integration** of models and AI components into the production environment, focusing on **scalability, reliability, and security**. Data Pipeline Management: **Develop and maintain data pipelines**, ensuring data consistency, integrity, and accessibility throughout the ML lifecycle. Oversee the data lifecycle, including **data preprocessing, feature engineering**, and storage. ML Guardrails & Monitoring: Implement **robust ML guardrails** to ensure model performance, fairness, and compliance. Manage the **monitoring and observability** of deployed models, ensuring timely and accurate tracking of model performance. Deployment & Service Monitoring: Develop and deploy accessible endpoints, including **web applications and REST APIs**, adhering to security best practices. Continuously monitor models and data to detect issues such as **drift, anomalies, or performance degradation**. Collaboration & Mentorship: Collaborate closely with engineering, data science, and product teams to ensure alignment on goals. **Mentor and guide junior engineers**, share knowledge, and promote best practices in MLOps. Agile Development & Iteration: Embrace **agile practices**, focusing on continuous iteration and solving complex challenges. Skills & Experience Core Technical Expertise **Extensive Software Engineering Experience:** 15+ years as a software engineer, with at least **3-5 years of expertise in MLOps** in AWS environments. **MLOps & DevOps:** Proven experience deploying **scalable AI/ML systems**, managing **CI/CD pipelines**, and utilizing cloud AI resources. Expertise with **Docker, Kubernetes, and cloud-based AI infrastructure management**. **Programming:** Strong proficiency in **Python** (Flask or FastAPI) and experience building APIs. Data & Modeling Skills Experience in designing **data pipelines** and performing **feature engineering**. Familiarity with **model risk management** strategies, including **concept drift monitoring** and hyperparameter tuning. Leadership & Communication Demonstrated ability to **collaborate across engineering, data science, and product teams**. Proven track record of **mentoring and guiding junior engineers**. Strong communication skills for conveying complex technical concepts and creating detailed system architecture documentation. Nice to Have Experience deploying resources that enable data scientists to fine-tune and experiment with **LLMs (Large Language Models)**. Understanding of AI/ML operational frameworks and associated challenges. Be a part of **cutting-edge AI/ML efforts** to strengthen cybersecurity. Mentor and grow the next generation of engineers in an inclusive, fast-paced environment. Tackle some of the most challenging security problems with a passionate and creative team.

Position Title: Director Professional Services Location: Pune Experience: 12+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leading provider of secure workspace access and Zero Trust-based application delivery solutions, empowering enterprises to enable secure and seamless remote work. Role Overview: Accops is seeking a seasoned Director Professional Services to lead and drive the end-to-end delivery of professional services engagements across clients and geographies. This is a leadership role requiring strong technical knowledge, project governance, customer engagement, team leadership, and strategic execution skills. The ideal candidate will combine a customer-centric approach with deep experience in IT services and virtualization technologies. Key Responsibilities: Lead and manage the delivery of professional services projects, ensuring timely, high-quality, and cost-effective execution in line with business objectives and customer expectations Oversee multi-client, multi-location project portfolios, balancing resource allocation, timelines, and budgets Implement and track key performance indicators (KPIs) to ensure delivery excellence and continuous improvement Build, mentor, and inspire a high-performing team of consultants, project managers, and technical specialists Identify skill gaps, design and execute training programs to develop internal team capabilities Act as a senior escalation point for critical customer issues, ensuring swift and effective resolution Drive stakeholder engagement, building strong relationships with customers to ensure satisfaction, retention, and future growth opportunities Collaborate cross-functionally with Sales, Presales, Customer Success, Development, and Product Management teams to ensure aligned execution Regularly assess and improve delivery methodologies, tools, and operational processes to drive efficiency, scalability, and repeatability Contribute to solution design, deployment, and configuration in line with Statements of Work (SoWs) Manage change requests in SoWs in coordination with customers and the Product Engineering team Travel to client sites as required for project execution, review meetings, and relationship management Technical Skills & Experience (Mandatory): Proven track record of managing large-scale IT service delivery and project portfolios Deep understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero Trust Security frameworks (e.g., IAM, ZTNA) Strong command of project governance, resource management, and budget control Ability to map complex business requirements to technical solutions Excellent communication, stakeholder management, and conflict resolution abilities Certifications such as PMP, ITIL, or similar are a strong plus Preferred Attributes: Strategic thinker with a hands-on execution mindset Passion for mentoring and developing talent Ability to thrive in a fast-paced, customer-driven environment Focused on operational excellence, process standardization, and automation Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Proactive and self-motivated Strong analytical and logical reasoning Flexible and adaptable to evolving business needs Exceptional multitasking and organizational abilities Collaborative team player with strong leadership qualities Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Senior Business Support Specialist Location: Pune Department: Customer Operations Technical Support Job Type: Full-Time About Entrata Founded in 2003 by a group of innovative college students, Entrata has grown into a global leader in property management software. Our award-winning platform supports property owners, managers, and residents through a comprehensive suite of tools, including rent payments, leasing, maintenance, marketing, insurance, and communication solutions. With over 2,200 team members across the U.S., India, Israel, and the Netherlands, Entrata combines the energy of a startup with the reliability of an established enterprise. Our culture thrives on innovation, transparency, and bold thinking. We are committed to creating a better living experience for everyone, everywhere. Role Overview We are seeking a Senior Business Support Specialist to serve as a semi-technical expert for a specific product suite within our platform. This role involves in-depth technical analysis, advanced ticket resolution, proactive incident management, and strategic collaboration with product and engineering teams. You will act as an escalation point for complex issues, drive operational improvements, mentor other team members, and ensure high-quality support delivery. This position requires technical acumen, problem-solving skills, and a drive for continuous improvement. Key Responsibilities Serve as the subject matter expert and primary escalation point for complex technical issues within a product suite. Analyze incident trends and perform root cause analysis (RCA) to recommend product and process improvements. Create and maintain knowledge documentation including step-by-step resolutions, screen captures, and video tutorials. Collaborate closely with product and engineering teams to address systemic issues and influence future enhancements. Lead resolution efforts for high-impact or major incidents and coordinate cross-functional responses. Mentor and guide support team members, providing training on incident patterns and RCA best practices. Act as a strategic partner for product suite leaders, offering proactive technical guidance and insights. Uphold high support standards and take ownership of delivering excellent results. Demonstrate strong commitment to the Entrata brand through high-impact, solution-focused interactions. Required Qualifications 3+ years of hands-on experience in technical/functional support, implementation, or production support roles. Proven experience performing incident analysis and identifying opportunities for proactive improvement. Strong technical and business application understanding with a fast learning curve for new technologies. Ability to work effectively in a dynamic, matrixed environment. Exceptional communication skills with a collaborative, team-first approach. Experience in creating training resources such as video tutorials and documentation. High accountability and a goalkeeper mindset in maintaining quality and reliability. Preferred Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. Excellent analytical and troubleshooting skills with a customer-first mindset. Demonstrated experience implementing proactive support interventions and scalable processes. Growth-oriented mindset with a track record of supporting high-growth organizations. Strong presentation skills to communicate insights and patterns to stakeholders. Experience working closely with product, engineering, training, and customer success teams. Nice to Have Experience supporting live services or business applications using PHP and MS SQL Server. Familiarity with enterprise-level customer support environments. Ability to use data trends to improve customer experience and product reliability. Work with a globally recognized leader in proptech Be part of a collaborative, high-impact team Opportunities for career growth and learning Dynamic work environment with a focus on innovation and excellence Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Sr. Technical Program Manager Location: Pune Department: Research and Development Software Development Employment Type: Full-Time About Entrata Since 2003, Entrata has grown from a visionary college startup transforming online rent payments into a global leader serving property owners, managers, and residents. Our award-winning software suite covers rent payments, insurance, leasing, maintenance, marketing, and communications reshaping property management worldwide. With over 2,200 employees across Utah, Texas, India, Israel, and the Netherlands, Entrata combines startup agility with enterprise stability. We prioritize transparent communication, embrace boldness and resilience, and foster diversity of thought to continually improve living experiences. Role Overview We are seeking an experienced Senior Technical Program Manager (TPM) to join our Engineering team and lead strategic, high-impact programs that accelerate software delivery and drive AI-powered transformation. This role blends program and release management expertise with a strong focus on scaling AI-assisted development tools to enhance engineering productivity. The ideal candidate will have a solid technical foundation, proven Agile transformation experience, and hands-on knowledge of AI tools like GitHub Copilot. You will collaborate closely with cross-functional teams to ensure smooth execution of engineering initiatives and foster adoption of cutting-edge AI-driven practices throughout the software development lifecycle (SDLC). Key Responsibilities Lead strategic engineering programs emphasizing the integration of AI tools to boost developer productivity and speed up product delivery. Champion the adoption of AI-assisted coding tools (e.g., GitHub Copilot, Tabnine, CodeWhisperer, Cursor) across engineering teams. Identify and implement AI-driven opportunities to streamline SDLC processes, including code generation, testing, documentation, and release planning. Manage end-to-end program execution using Agile methodologies, ensuring on-time delivery of milestones. Oversee software release management, ensuring quality, reliability, and predictability. Optimize engineering workflows via tools like JIRA, Confluence, and Guru, extracting actionable insights to improve efficiency. Facilitate clear communication across product management, SDET, design, and business stakeholders. Proactively identify risks, dependencies, and blockers; align priorities and resolve issues promptly. Provide transparent and concise program updates and reports to leadership and stakeholders. Minimum Qualifications Bachelor s degree in Computer Science, Engineering, or a related technical field. 5+ years of experience as a Technical Program Manager or in a similar role within software product development. Hands-on experience with Agile frameworks, JIRA, and managing the full SDLC. Demonstrated experience using and implementing AI-powered development tools like GitHub Copilot or Cursor in engineering workflows. Excellent communication skills with proven ability to lead cross-functional teams and drive organizational change. Preferred Qualifications Advanced degree in Engineering, Technology Management, or Business. Experience leading AI-driven initiatives within engineering or product development. Familiarity with AI/ML concepts and their applications in software development. Agile certifications such as CSM, SAFe, or PMP. Understanding of DevOps, CI/CD pipelines, and modern automation practices. Qualification : Bachelors degree in Computer Science, Engineering, or a related technical field

Senior Product Developer Ruby on Rails Location: Pune, India Experience: 6 10 years Type: Full-Time About ProMobi Technologies ProMobi Technologies is a leading Enterprise SaaS company headquartered in Pune. Our product suite includes UEM solutions, Push-to-Talk & team communication tools, consumer finance platforms, and HaaS (Hardware as a Service) offerings. We are rapidly expanding and seek passionate professionals to grow with us. Role Overview We re looking for a Ruby on Rails expert who thrives in a fast-paced environment, enjoys building scalable multi-tenant applications, and writes clean, testable, and maintainable code. You ll play a key role in developing new features and maintaining high-performance applications used by thousands. Key Responsibilities Develop robust, scalable multi-tenant applications using Ruby on Rails. Follow and promote Rails best practices and coding standards. Write and maintain unit and integration tests (RSpec preferred). Collaborate with Product Managers, UX Designers, and QA teams. Participate in architectural decisions and code refactoring. Stay updated with backend tech trends and contribute to innovation. Write deployment and automation scripts (Capistrano, Ansible). Troubleshoot application issues and contribute to root cause analysis. Required Technical Skills Strong Ruby & Rails (latest versions) with architectural best practices. RESTful API development (JSON-Schema, JSONAPI, ActiveModelSerializer, JBuilder). Authentication: OAuth2, JWT. RSpec testing framework. Rails security best practices. PostgreSQL expertise Joins, relationships, DB partitioning, performance tuning. Background job processing Redis, Sidekihi. AWS tools usage. Linux, Git, and CI/CD automation. Bonus / Optional Skills Chef or Puppet for configuration management. DevOps skills (e.g., Linux server setup). WebSocket integration in Rails. Node.js, JRuby experience. Work on high-traffic applications (50M+ requests/day). Collaborate with a talented team in a dynamic and growth-oriented environment. Make real impact across diverse SaaS products. Opportunity to innovate, learn, and grow in backend and infrastructure tech.

Senior Technical Support Engineer Location: Pune, India (On-site, Viman Nagar) Experience: 3+ years Job Type: Full-Time About the Role As a Senior Technical Support Engineer, you will be the frontline for Level 1 and 2 support, handling complex technical issues related to our flagship product, Scalefusion. You will collaborate with internal teams, manage ticket lifecycles, and ensure high customer satisfaction through timely and effective issue resolution. Key Responsibilities Provide chat, email, and on-demand phone support for Scalefusion users. Investigate and troubleshoot reported technical issues across multiple platforms. Collaborate with internal teams for issue resolution and keep customers updated on progress. Maintain excellent customer experience by responding promptly and professionally. Diagnose and solve application issues related to Mobile Device Management (MDM). Reproduce customer environments on various devices to replicate and fix issues. Required Skills and Experience Minimum 3 years supporting MDM solutions, specifically Google Android and Apple iOS platforms. Hands-on experience with Android Enterprise and knowledge of legacy-to-Android Enterprise migrations. Proficient in managing device configuration, compliance, and security policies. Experience with Auto-pilot components and collaboration tools like Active Directory (AD), Exchange, and Office 365. Familiarity with scripting languages such as PowerShell and Bash. Strong problem-solving skills and ability to work independently or in teams. Excellent verbal and written communication skills. Ability to plan and prioritize workload efficiently while meeting service standards. About ProMobi Technologies ProMobi Technologies is a rapidly growing, bootstrapped SaaS company dedicated to empowering businesses with world-class software solutions. Our flagship products include Scalefusion (Unified Endpoint Management), NuovoPay (Device Financing Risk Management), and NuovoTeam (Push-to-Talk & Team Communication).

Senior Specialist, Technical Product Management | Pharmaceutical & Life Sciences | Pune, India | Merck & Co. Job Overview: Merck & Co. is seeking a Senior Specialist in Technical Product Management to join our Human Health Digital, Data, and Analytics (HHDDA) division in Pune. In this role, you will play a pivotal part in developing and activating advanced internal forecasting products aimed at optimizing the delivery of medicines to patients. You will collaborate with product management and product delivery teams to build relationships with internal customers, train activation teams, measure product success, and represent customer needs in product development. The ideal candidate will have strong leadership skills, a deep understanding of healthcare and technology, and a passion for product development. As a domain expert in Pharma, you will guide product strategies, inspire innovation, and help drive a growth mindset within the team. Key Responsibilities: Analyze business processes, user needs, and stakeholder challenges to inform product development decisions. Forecasting Expertise: Use your experience with pharma forecasting, including time-series analysis, stochastic simulation, and optimization, to drive product decisions. Voice of Customer: Act as the bridge between internal stakeholders and technical teams, ensuring the customer s voice influences product development. Collaboration & Communication: Work with cross-functional teams to define product requirements, document detailed business needs, and evaluate product features for future development. Product Strategy: Adapt product strategies and roadmaps based on market feedback and evolving customer needs. Leadership: Guide product teams, provide mentorship, and ensure alignment across product management and delivery leads. Innovative Thinking: Stay updated on industry trends in pharma, forecasting technologies, and analytics to propose new features that provide business value. What You Will Achieve: Within 3 Months: Understand the product suite and its objectives. Familiarize yourself with processes, workflows, tools, and company culture. Develop relationships with stakeholders and teams, participating in knowledge-sharing sessions and product ceremonies. Within 6 Months: Collaborate on defining business requirements for upcoming product features. Conduct gap analysis between current and desired outcomes, identifying areas for product enhancement. Within 9 Months: Represent the voice of the customer in product planning, helping to propose, prioritize, and evaluate new product features and improvements. Required Qualifications & Skills: Bachelor s Degree in Computer Science, Engineering, or an MBA (relevant certifications are a plus). 3+ years of experience in a lead product management role within the pharmaceutical or life sciences industry, with 10+ years of total experience in product management or related fields. Expertise in Pharma Forecasting: Applied experience with time-series forecasting, stochastic simulation, and optimization techniques. Experience in designing and developing embedded reporting, dashboards, and visualizations to communicate product data effectively. Strong communication and presentation skills for conveying complex concepts to stakeholders at all levels of the organization. Ability to lead and collaborate with cross-functional teams, driving product initiatives from conception to launch. Preferred Experience: Experience with advanced analytics platforms and data-driven decision-making in healthcare and pharma. Ability to thrive in a fast-paced, dynamic environment with shifting priorities. Location: Pune, India Flexible Hybrid Work Arrangements Visa Sponsorship Available At Merck & Co., we believe in driving data-driven innovation to improve healthcare outcomes globally. As a Senior Specialist in Technical Product Management, you will have the opportunity to shape the future of healthcare technology by contributing to cutting-edge forecasting tools that empower teams to make data-driven decisions. If you are passionate about product management, forecasting, and pharmaceutical innovations, this is your chance to make a significant impact. Qualification : Bachelors Degree in Computer Science, Engineering, or an MBA (relevant certifications are a plus).

Role: Senior Consultant Specialist We are currently seeking an experienced professional to join our team as a Senior Consultant Specialist. In this role, you will provide critical technical leadership, supporting production incidents, and driving improvements to ensure the highest level of service. You will also collaborate with various teams and play a key role in delivering optimal solutions for business stakeholders. Key Responsibilities: Technical Leadership: Lead technical investigations during service disruptions, ensuring rapid restoration of services. Provide round-the-clock application support and oversight to ensure smooth and seamless operations. Drive service improvements to completion based on incident analysis and root cause investigations. Production Incident Support: Offer technical support during production incidents, facilitating quick resolution and minimizing downtime. Investigate and resolve the root causes of incidents, ensuring continuous improvement of service quality. Analysis & Estimation: Conduct thorough analysis to provide estimations and technical solutions to meet business requirements. Support ongoing Business As Usual (BAU) changes, enhancing system functionality and addressing technical needs. Communication & Collaboration: Effectively communicate with business analysts to offer technical support and strategic insights. Collaborate across teams (business and technical) to ensure smooth and efficient service delivery. Requirements: Experience: Minimum 8 years of relevant work experience with strong expertise in Java, J2EE, Spring, Spring MVC, Spring Integration Framework, and Spring Boot. Extensive server-side development experience, particularly with Java. Technical Skills: Proficient in RTC (Version Control System). Experience with Maven, Jenkins, GitHub, and Ansible. Strong hands-on experience with monitoring and debugging tools such as Splunk and AppDynamics. Basic experience with shell scripting and Python. Support & Troubleshooting: Ability to participate in both intra-day and rare overnight support when required. Proficient in adding new features, debugging existing code, and resolving issues as they arise. Additional Skills (optional): Knowledge of Pivotal Cloud Foundry (PCF) and Spring Integration/Dojo Framework would be an advantage. Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work independently and in team settings. Strong analytical and problem-solving abilities, with sound decision-making capabilities. Flexible and adaptable, capable of taking on different roles and working with new technologies. At HSBC, you ll be part of a dynamic global organization that offers continuous professional development, flexible working options, and a collaborative culture. We are committed to helping you grow, develop your career, and make a meaningful contribution to the financial services industry. Join us to take your career to the next level in an environment that supports innovation, diversity, and professional fulfillment. Qualification : Relevant work experience of 8+ years in Java, J2EE, Spring, Spring MVC, Spring Integration Framework, Spring Boot.

Company Overview: BMC Software is an award-winning, equal opportunity employer, fostering a culturally diverse and fun work environment. Our commitment to giving back to the community and our employees' success drives us every day. We help our customers become Autonomous Digital Enterprises by innovating and providing cutting-edge solutions. The IZOT product line includes BMC s Intelligent Z Optimization & Transformation products that help the world s largest companies optimize and manage their mainframe systems. We continue to grow, innovate, and perfect our solutions, and we are looking for a passionate individual to join our team. Role Overview: BMC is seeking a Mainframe Computer Operator to join our IZOT team. In this role, you will be responsible for monitoring and supporting critical IBM zSeries mainframe hardware and software. You will play a vital role in ensuring that the systems are running smoothly, minimizing service disruptions, and providing 24/7 on-call support. If you are an experienced mainframe professional with a passion for problem-solving and providing top-notch service, we want you on our team! Responsibilities: System Monitoring & Support: Monitor and support IBM zSeries mainframe hardware and software to ensure systems are always up and active. Perform IPL (Initial Program Load) of z/OS and z/VM systems. Maintain system health, perform checks, and ensure logs and check-off lists are accurate for continued operations and follow-up. Problem Resolution & Incident Management: Recognize and resolve critical operational issues promptly. Report deviations from standard performance to the Lead Operator or technical support staff. Provide technical support as a Level 1 technician for mainframe users. Tape Management & Procedure Adherence: Perform tape management functions according to procedures. Follow BMC s documentation and procedures for error-free execution of data center functions. After-Hours Support: Provide after-hours technical support, documenting and escalating calls as necessary. Remain calm, effective, and professional during system interruptions or failures. Team Collaboration: Work collaboratively with team members, sharing technical knowledge and supporting each other to resolve issues efficiently. Required Skills & Qualifications: Experience: Minimum of 3 years of experience in mainframe console operation. Proficient in z/OS & VM system IPL, system health checks, and job monitoring. Experience in incident management. Technical Skills: Full understanding of industry practices and company policies and procedures. Ability to resolve a wide range of issues creatively and effectively. RACF provisioning exposure is a plus. Work Schedule: Available for 24/7 on-call support with rotating shifts, including weekends, and potential day/night shifts. Personal Attributes: Calm and efficient under time-sensitive and high-pressure situations. Strong teamwork and collaboration skills. A problem-solver who thrives in technical environments. Why Join BMC? At BMC, we believe in fostering a culture of innovation, collaboration, and inclusion. Our team of over 6,000 talented professionals works globally to bring innovative solutions to market. We encourage employees to bring their true authentic selves to work and support each other's growth. We are committed to offering a diverse and supportive work environment where your voice matters. Compensation & Benefits: Competitive salary based on experience. Comprehensive benefits including health, wellness, and more. The opportunity to be part of a globally recognized company where innovation is at the forefront.

Company Overview: BMC Software is an award-winning, equal opportunity employer that values cultural diversity and fostering a fun, inclusive work environment. Our commitment to giving back to the community and championing innovation drives us daily. We empower our customers to become Autonomous Digital Enterprises, helping them tackle opportunities ahead while we continuously innovate. If you're looking for a place where your voice matters and innovation is encouraged, BMC is the place for you. The IZOT product line includes BMC s Intelligent Z Optimization & Transformation products that enhance the mainframe experience. We focus on improving the developer experience, mainframe integration, application development speed, code quality, security, and reducing operational risks and costs. Our team is committed to modernizing mainframe technologies and developing solutions that ensure success. Role Overview: We are looking for an enthusiastic Technical Editor to join our IDD team and contribute to the creation of high-quality technical documentation for BMC software products. In this role, you will collaborate with writers, engineers, and senior technical staff to edit and update content for the IZOT product line, ensuring technical accuracy and customer usability. Responsibilities: Content Creation & Editing: Collaborate with writers and engineers to design, edit, and publish technical content for the IZOT product line. Assist senior writers in the creation and maintenance of product documentation, following through on product cycles. Collaboration & Reviews: Work with internal and external reviewers to ensure technical accuracy and adherence to project deliverables. Participate in feedback loops with customers and the field to ensure the documentation meets customer needs. Documentation Process: Contribute to and maintain high-quality documentation processes and content delivery under the direction of IDD management. Assist with monitoring product usability issues and document problems, making recommendations for improvements. Teamwork & Communication: Maintain good working relationships with individuals in both internal and external teams, ensuring smooth collaboration. Balance the volume of work with high-quality output and escalate issues as necessary. Creative Improvement: Recommend creative ways to enhance the technical content and documentation processes. Help optimize documentation based on feedback and internal discussions. Position Requirements: Experience: Previous experience writing technical documentation for enterprise software products is required. Experience with mainframe technologies or applications is a plus. Skills & Tools: Hands-on experience with team collaboration tools, authoring, and publishing tools. Recent experience with wiki authoring tools. Ability to quickly learn new technologies and software applications. Communication: Strong communication and interpersonal skills with the ability to work with globally diverse teams. Organization & Time Management: Ability to handle multiple projects simultaneously and deliver quality results on time. Why Join BMC? At BMC, we are a team of over 6,000 professionals who work together globally to bring innovative solutions to market. Our culture revolves around inclusivity, collaboration, and the ability to be your true self. We champion diverse talents and encourage everyone to share their ideas to make us better. Diversity & Inclusion: BMC is committed to fostering an inclusive work environment and strongly encourages applicants from diverse backgrounds to apply. We believe that innovation thrives when individuals from various walks of life come together to create. If you need accommodations during the hiring process, please reach out for support. Compensation & Benefits: Competitive salary based on experience. Comprehensive benefits, including health, wellness, and more. The opportunity to work with an innovative team and contribute to transformative projects.

Job Description: The Senior Regulatory Specialist will develop and execute the regulatory strategy for new product development, design changes and field safety corrections for US, EU and RoW. Collaborate with the cross functional team (including R&D, design quality, marketing, supply chain etc.) to create submission contents. Lead 510(k) submission, preparation of EU MDR Technical Documentation, Health Canada license applications and other global registrations and work with global regulators/competent authorities throughout review and approval process. Supports activities required to maintain regulatory compliance as new or revised versions of standards, guidance documents are published. Monitor global regulatory landscapes and supports implementation of regulation changes and executes quality plans to minimize business impact. Provides Regulatory assessment of product changes for launch and sustaining activities. Review labelling, marketing materials, and claims substantiation evidence to maintain compliance with global requirements. Identify areas for improvement for efficiency and compliance in internal processes, work instructions, and forms and apply technical expertise to process improvement efforts. May lead or participate in process improvement teams to affect changes at a local or cross business unit level. Job Requirements/Qualifications: Minimum of 15+yrs years of experience in the medical device industry with regulatory submission experience. 510(k) submission experience preferred. Minimum of a bachelor s degree in engineering or a related scientific field. Degree within Regulatory Affairs and/or Regulatory Affairs Certification is preferred. Proficiency in understanding, interpretation, and the application of FDA 21 CFR 820 Quality System Regulations, EU MDR Regulation 2017/745, ISO 13485, and other relevant standards and regulations. Prior experience supporting/leading regulatory submissions such as 510k, EU MDR Technical Documentation and global registrations Strong written, oral, and interpersonal communication skills to be able to work in a team environment. Solution and detail oriented, well organized and self-motivated. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Qualification : Minimum of a bachelors degree in engineering or a related scientific field. Degree within Regulatory Affairs and/or Regulatory Affairs Certification is preferred.

The Role: Engineering Manager Ruby on Rails At Anchanto, we know that one of the keys to growth is a high-performing Engineering team. We are looking for a Ruby on Rails Engineering Manager with 12-15 years of work experience. Our engineering team is growing, and we are looking for great leaders who can help us attract, mentor, and retain talented engineers. We believe that exceptional employees are the key to our success and are looking for an engineering manager who can coach these employees and help align their goals with organizational needs while building great software products. Responsibilities: Driving and owning end-to-end SDLC for products from concept to deployment. Lead our Ruby on Rails engineering team working on core products, including but not limited to mentoring, coaching, architecture, DevOps, code review, and software infrastructure. Work with Product, UX, and executive teams to execute a long-term product roadmap and deliver world-class products. Partner effectively with product managers to manage scope and deliverables for the technical side of the product roadmap. Estimate efforts, identify risks, plan, and meet delivery schedules. Direct our agile-based team environment to achieve sprint deliverables and acceptance criteria. Review code and design on various aspects like extensibility, scalability, security, design patterns, etc., and ensure that all relevant best practices are followed. Contribute to the architecture of the system and take responsibility for the quality and stability of the product by getting hands-on with code and design reviews, debugging complex issues, among other things. Configure and maintain our development and production environments. Control and manage the deployment process. Design and monitor metrics to assess system and infrastructure performance. Be a hands-on engineering leader owning significant parts of the code while managing product engineering and day-to-day activities of the team in an Agile/Scrum environment. Ensure the quality of engineering efforts by setting up the correct processes and quality control checks for the team to execute within. Serve as a thought leader and mentor on technical, architectural, design, and related issues. Demonstrate technical hands-on excellence in design, coding, and automated unit testing. Manage people-related responsibilities, including appraisals and team member development. Provide technical support to the team and assist in resolving technical issues. Empower your team to self-organize and encourage technical excellence. Grow the engineering capabilities and team. Handle career management and development of direct reports. Build a high-performing team, including hiring, developing, and retaining critical tech talent. What You Need / Track Record: Educational Qualification: B.E./B.Tech/M.Tech with a minimum of 10+ years of experience in building and delivering highly scalable software, with at least 2+ years of experience in leading engineering teams. Ruby on Rails Expertise: Minimum of 6 years of industry experience designing, developing, deploying, and maintaining Ruby on Rails systems. Technical Leadership: Experience in planning, designing, implementing, and delivering large projects spanning multiple engineers. Self-driven and able to make technology decisions regularly with minimal/no supervision. Skilled in communicating with customers, technical teams, product teams, and senior executives to gather requirements, describe software product features, technical designs, and product strategy. High-growth Environment: Experience working in high-growth, fast-paced environments. Proficient in writing well-structured, modular, and maintainable Rails code. Ability to read a codebase, debug systems, and execute technical retrospections. Hands-on experience with testing tools like RSpec and Cucumber. Proficient with code versioning tools such as Git, GitHub, SVN. Hands-on experience with AWS Cloud deployment. Familiarity with RESTful APIs and solid knowledge of JSON and XML. Experience with relational databases like Postgres or MySQL. Proficient with Unix commands. Strong in data structures, algorithms, and design patterns. Solid understanding of front-end technologies such as JavaScript, HTML, CSS, and jQuery. Well-versed with SOA/Microservice principles, cloud-based web services architecture, design patterns, DevOps, CI/CD tools, and TDD. Experience managing development delivery in agile methodologies like Scrum and Kanban. Comfortable managing team members with different skill sets and technical areas of focus. Personal Attributes: Communication: Clear written and verbal communication. Proactive Mindset: Proactively plan work and avoid roadblocks. Ownership: Passion for continuous learning. Critical Thinker: Strong critical thinking skills. Problem Solver: Problem-solving orientation. Passionate about technology, problem-solving, learning new skills, and sharing expertise. Well-organized, self-motivated, and results-driven with an understanding of the big picture. Strong team player with the ability to handle multiple products and teams. Able to lead recruiting efforts and determine headcount for the team. Qualification : B.E./B.Tech/M.Tech with a minimum of 10+ years of experience in building and delivering highly scalable software, with at least 2+ years of experience in leading engineering teams.

If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Lead Consultant Specialist In this role you will: Hands on technical leader expected to drive forward data strategy and AI/ML strategy for WPB Channels. The role will provide hands-on engineering leadership supported by proven experience in expert development, agile delivery and applying the latest technology solutions and architectures from the wider technology community to deliver change with maximum impact. Hands on knowledge on Bigdata (Hadoop), MongoDB, Spark and relational DBs. Also proven hands on expertise on building AI/ML models. Beginner level working knowledge on Gen AI tools/ LLM Models Define and implement the engineering and development strategy. Branching, versioning, deployment, demise, test Continuous improvement of engineering processes, tooling, and engineering practices Ensure that all software and applications meet the highest standards of quality, scalability, and security. Creating prototype of innovative solutions as proof of concept & proof of value and enable for the industrialization. Strong analytical and problem-solving abilities to address complex technical challenges effectively. Identify opportunities for system optimization, performance tuning, and scalability enhancements. Implement solutions to improve system efficiency and reliability. Excellent verbal and written communication skills to articulate technical concepts to both technical and non-technical stakeholders. Ability to mentor and coach junior engineers, helping them grow their skills and contribute effectively to the team. Proven leadership skills with the ability to guide and inspire multiple teams, fostering a positive and productive work environment. Collaborate with key stakeholders to define the technology strategy that aligns with the business goals of the bank. Effectively communicate technical concepts clearly and effectively to a variety of audiences, including other engineers, technicians, and non-technical personnel. Ensure that the technology team is up to date with the latest technologies and tools and implement them where appropriate. Conduct regular code reviews to ensure code quality, consistency, and adherence to coding standards. Provide constructive feedback and mentorship to team members. Strong commercial awareness looking for ways to drive down RTB costs through automation, less TOIL and efficient use of Infrastructure. Ensure HSBC technologies are standardized an aligned to customer needs. Responsible for enhancing engineering efficiencies, productive, high quality service continuity and establishing high resilience. Evaluating the vendor or 3rd party product and services from functional and non-functional perspective Involve in evaluating the build vs buy strategy based on the need of the organization in collaboration with the product owner and architecture. Support the culture of collaboration, innovation, and inclusiveness. A passion for innovation, driving the adoption of new technologies and methodologies to improve development/deployment processes and product offerings. Demonstrated ability to make critical technical decisions and trade-offs while considering project constraints and business objectives. Collaborate with security teams to ensure adherence to industry-standard security practices, data protection regulations, and compliance requirements Requirements To be successful in this role you should meet the following requirements: Build and maintain the broad and diverse set of skills required to run the Engineering team. Provide strategic direction, leadership, support, guidance and management for the team. Strategic engagement with key 3rd parties and vendors to ensure a strong partnership is established for the strategic benefit of the Bank. Establish a robust communication and support mechanism across department, Technology and Business teams Ensure the necessary resources are sourced to support demand. Ensure there is a strong employee development framework in place including. succession planning, diversity balance, nurturing, coaching, skills development, and career progression Deep understanding of software engineering principles, design patterns and architectures. Strong DevOps skills to facilitate test, release and deployment automation with the aim to reduce risk in production deployments and increasing the release cadence. Proficiency in relevant programming languages, frameworks and tools used within the organization for DevOps. Ensuring solutions are aligned to long term technology strategy and business goals. Provide technical guidance in solving complex engineering challenges. Lead trouble shooting efforts for critical issues ensuring timely and effective resolutions.

Job Description Senior Specialist, Manufacturing Automation The Manufacturing Execution System (MES) Senior Specialist acts as a subject matter expert for PAS-X MES focusing on electronic batch records design. The primary responsibility is to ensure that the deployment of the Werum/Korber PAS-X electronic Master Batch Records are successfully and compliantly designed, developed, deployed, and supported to maximize business benefits and are in line with site business process and technical standards. The MES Senior Specialist will also be responsible for updating the Master batch records for MES integrations DCS, SAP, LIMS etc. The Senior Specialist will be supporting MES implementations, product trainings, standards development, technical development of PAS-X specialist team in India. The Sr. Specialist is responsible for following standard processes and procedures in performing their duties. These include cGMP regulations, SOPs and global business processes. The MES Sr. Specialist is responsible for activities that include the following: Identifies and implements continuous process improvement opportunities. Sustainelectronic Master Batch Records, bringing together knowledge of manufacturing processes, and standard Werum/Korber generic master batch record (GMBR) configuration. Executes the appropriate change control and electronic Master Batch Record life-cycle actions and processes to assure the MES system is in a state of control and compliance. Collaborates and assists with troubleshooting to efficiently resolve manufacturing problems, providing MES support to ongoing Electronic Batch Record (EBR) operations. Knowledge of Quality Systems and Regulatory Standards to provide assurance and foster quality decisions with project teams and their site Quality unit. Work directly with Manufacturing sites point of contacts to understand the requirements related to MBR/GMBRs and implements them following the SOPs and Life cycle procedures using electronic validation softwares like eVal (Kneat Validation Software). Manages the GMBR design needs for group of sites from a region NA, EU etc. using demand and talent planning skills. Education Minimum Requirement: Bachelor s Degree and 8+ years of MES (PAS-X) experience or 12+ years of relevant MES experience Required Experience and Skills: Direct experience with MES (PAS-X) with strong experience in MBR, GMBR design, Integrations (SAP and L2 Systems with PAS-X) . Proven track record of analytical skills, problem solving and attention to detail. Demand and Talent Planning experience while implementing MES projects, tasks. High personal integrity, credibility, and energy Excellent communication and influencing skills. Strong written and verbal communication skills Minimum five (5) years of experience in a production regulated industry. Strong understanding of manufacturing principles/processes (preferably Biologics) and ability to translate manufacturing requirements into Automation/Digital Solution Preferred Experience and Skills: Knowledge of SAP Knowledge of L2 Systems (Aveva PI Historian, SCADA, DeltaV DCS) integration with PAS-X MES Qualification : Bachelors Degree and 8+ years of MES (PAS-X) experience or 12+ years of relevant MES experience

Manager, Software Engineer - Python Location: Pune About Rapid7 & The Team Rapid7 is a leading cybersecurity company committed to creating a secure digital world for over 10,000 global customers. The **Vulnerability Coverage Team** is integral to this mission, delivering **timely and accurate vulnerability content** for products like **InsightVM** and **InsightCloudSec**. The team specializes in technologies including **Python**, Java, Ruby, AWS, and Kubernetes, ensuring customers receive monthly updates and immediate coverage against emerging threats. About the Role As the **Manager, Software Engineering**, you will be responsible for leading the Vulnerability Coverage Team. Your primary focus will be on **driving operational excellence**, ensuring the reliable delivery of high-quality vulnerability content, and managing the team's contribution to products that keep customers protected. You will serve as a key link between engineering and product strategy. Key Responsibilities Team Management & Mentorship: **Lead, coach, and mentor** Software Engineers, providing guidance, setting clear expectations, and fostering a culture of continuous learning and growth. Identify and support **career development opportunities** for team members. Project Management: **Manage and prioritize high-impact projects**, ensuring the timely delivery of vulnerability content and related initiatives. [Image of Agile Software Development Workflow] Coordinate cross-functional projects, including **risk assessment** and communicating progress to leadership. Collaboration: Work closely with **Product Management, UX, and Engineering teams** to align roadmaps, prioritize new coverage, and strategically address customer pain points. Ensure cohesive execution of initiatives across different organizational units. Quality & Process Improvement: Maintain a sharp focus on **quality and operational excellence**. Continuously drive improvements to **testing, monitoring, and alerting** processes to ensure content accuracy and reliability. Emerging Threat Coverage: Lead the team's effort to respond **quickly to emerging vulnerabilities** and provide immediate coverage. Oversee the development of **automation pipelines** to streamline content delivery and vulnerability response processes. Skills & Experience Leadership & Management **2-3 years of experience managing software engineering teams**, with a strong track record in developing and mentoring engineers. Proven experience in **scoping work, prioritizing tasks, and managing multiple high-impact projects**. Technical Expertise Strong foundation in **software engineering** with the ability to read design documents and review code. **Python proficiency** is highly desirable, with knowledge of related technologies (e.g., **AWS, Kubernetes**) being a plus. Domain & Soft Skills A strong focus on **understanding customer needs** and translating feedback into actionable engineering requirements. Excellent **cross-functional communication skills** for working with Product Management, UX, and other Engineering teams. Preferred Qualifications Familiarity with the **security landscape**, including vulnerability management and response to emerging threats. Experience with security tools like **InsightVM or InsightCloudSec**. BEng, BSc, or related degree in a technical field. Drive innovation on cutting-edge security solutions that **impact customers globally**. Play a pivotal role in solving some of the world s toughest **cybersecurity challenges**. Thrive in a culture of collaboration, continuous learning, and improvement.

Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Job Title: Senior Software Engineer Firmware Development Location: Pune Experience: 5 to 7 Years Qualification: B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, Telecommunication, or Electrical Engineering Job Summary We are looking for an experienced and innovative Senior Software Engineer to lead the firmware development for embedded systems across our product lines. This role involves designing and developing embedded software architectures, conducting design validations, and collaborating closely with cross-functional teams to ensure robust, scalable, and high-performance solutions that meet product requirements and quality standards. Key Responsibilities 1. New Product Development Analyze customer requirements and conduct technical feasibility studies. Design product architecture (SW, HW, FW) and finalize key components and tools. Create detailed block diagrams, signal flows, class diagrams, and DFMEAs. Develop firmware for embedded systems including GUI, drivers, communication protocols, etc. Perform code reviews, debugging, and unit testing. Validate designs through simulation and field testing. Prepare all technical documentation for engineering release. Collaborate with testing teams to address test feedback and implement corrective actions. 2. Standards & Documentation Define and maintain software design guidelines, SOPs, and coding standards. Ensure adherence to product standards, including both Indian and International codes. Maintain comprehensive documentation including schematics, flowcharts, and technical manuals. 3. Project Monitoring & Reporting Participate in project review meetings and provide regular updates. Maintain timesheets and project tracking tools in accordance with project timelines and SPI targets. 4. Customer Support & RCA Address and resolve firmware-related customer complaints. Conduct root cause analysis (RCA) and implement corrective firmware releases. 5. Knowledge Sharing & Innovation Contribute to internal knowledge bases and reusable component libraries. Propose improvements to design methodologies, tools, or processes as part of continuous innovation. Actively contribute to the organization s technology roadmap with new ideas and solutions. Key Skills & Competencies Technical Skills: Strong experience in firmware development for embedded systems. Expertise in .NET platform, C/C++, and object-oriented programming. Experience with GUI development, communication protocols (UART, I2C, SPI, CAN, etc.). Familiarity with design simulation, debugging tools, and unit testing frameworks. Knowledge of design for manufacturability (DFM) and design for testability (DFT). Understanding of DFMEA, IPC standards, and product lifecycle management. Experience in compliance with Indian and International product standards. Behavioral & Leadership Skills: Strong analytical and problem-solving capabilities. Excellent written and verbal communication skills. Highly accountable, dependable, and self-motivated. Customer-focused with a drive for results. Collaborative mindset with the ability to work across multidisciplinary teams. Willingness to innovate and share knowledge for team and organizational growth. Performance Indicators Timely delivery of assigned modules (Schedule Performance Index) Adherence to design and coding standards Reduction in post-release bugs Quality and completeness of documentation Effectiveness in RCA and bug resolution Contributions to knowledge sharing and innovation Be part of a forward-thinking engineering team working on cutting-edge embedded and software technologies. Collaborate with industry experts in a high-performance environment. Access to continuous learning, upskilling programs, and certification support. If you re passionate about embedded systems and software architecture and ready to make an impact, we d love to hear from you. Apply now! Qualification : B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, Telecommunication, or Electrical Engineering

Associate Director, Client Solutions Location: Pune Experience: 12 20 years Education: BE / ME / M.Sc / MBA Job Type: Full-Time Role Overview We are seeking an experienced and strategic Associate Director of Client Solutions to lead solution development and client engagement. The ideal candidate will bring a deep understanding of client needs, be adept at driving value, and excel in designing and delivering customized solutions. This role requires direct interaction with senior stakeholders, development of tailored business solutions, and seamless execution to achieve business objectives. Experience in the BFSI domain is preferred. Key Responsibilities Client Engagement & Relationship Management: Serve as the primary point of contact for key clients, ensuring effective communication and alignment of solutions with client business goals. Develop and maintain long-term relationships, identifying opportunities to enhance value and expand engagement. Lead client meetings, presentations, and negotiations, showcasing a deep understanding of client needs and challenges. Solutioning & Strategy Development: Lead the design, development, and implementation of client-specific solutions, ensuring alignment with business goals, industry standards, and best practices. Collaborate with internal teams to assess client requirements, identify gaps, and propose innovative solutions. Ensure the seamless integration of solutions with the client's existing infrastructure and business processes. Cross-Functional Collaboration: Partner with sales, delivery, product, and technical teams to ensure that client solutions are delivered with the highest quality and efficiency. Act as a liaison between clients and internal teams to resolve issues and drive continuous improvements. Performance Monitoring & Reporting: Track and analyze solution performance, client satisfaction, and overall business impact. Provide regular updates and reports to senior management on key client engagements and business performance. Develop and implement strategies to improve client retention and satisfaction. Leadership & Team Development: Mentor and guide team members, fostering a culture of excellence and accountability. Encourage knowledge-sharing and best practices across the team. Build and maintain a high-performance culture focused on client success, innovation, and continuous improvement. Required Skills & Experience 12-20 years of experience in client solutions, solution architecture, or business consulting. Strong experience with CRM platforms (e.g., Salesforce, Dynamics, SugarCRM) preferred. Proven track record in engaging senior stakeholders and driving business outcomes. Strong strategic thinking, problem-solving, and business acumen. Exceptional communication and presentation skills. Strong leadership skills, with a focus on team development and performance. Experience in solution delivery within IT services, consulting, or technology sectors. PMP certification or equivalent project management certification is a plus. Key Attributes Client-focused, with strong strategic thinking and an ability to drive results. Ability to manage complex client engagements and deliver on business outcomes. Exceptional leadership and team-building skills. High level of accountability and ownership in achieving business objectives. Ability to thrive in a fast-paced, dynamic environment. Qualification : BE / ME / M.Sc / MBA