Senior Support Specialist Jobs in Cochin

Senior Associate Accounting Location: Kochi, India Experience: 2-3 years Department: Accounts We re looking for an accounting pro who s ready to level up our finance game. If you know your US accounting standards, love crunching numbers, and enjoy working with teams to improve how things run this is your spot. What you ll be rocking: Help develop and upgrade our accounting software tools Provide expert support to keep financial reports accurate and on time Manage accounting tasks following US GAAP and other standards Collaborate with different teams to streamline accounting processes Work closely with senior management to keep everything compliant and smooth We re all about diversity, inclusion, and creating a space where everyone can shine and grow. Hit apply and let s do this!

Senior Full Stack Java Developer Web & Mobile Applications Location: Cochin Experience: 4+ years Role Overview: Seeking a skilled Full Stack Java Developer with solid experience in both backend and frontend technologies, focused on building web and mobile applications. The role involves collaborating closely with users for requirements, designing technical solutions, developing code, and ensuring quality through testing and reviews. Key Responsibilities: Full stack development using Java, Spring Framework, JPA/Hibernate, and Web Services. Frontend development with JavaScript, Bootstrap, jQuery, and modern JS frameworks. Use GIT, Maven, and Wildfly AS or similar application servers. Gather and analyze user requirements. Prepare functional and technical specifications with strong documentation. Design using Object-Oriented principles and patterns. Write and optimize SQL queries and procedures. Conduct unit testing and support continuous integration pipelines. Perform peer code reviews and maintain code quality. Continuously refactor and improve existing codebases. Required Education: Bachelor s degree in any specialization (B.Sc.) or Master of Computer Applications (MCA). Qualification : Bachelors degree in any specialization (B.Sc.) or Master of Computer Applications (MCA).

Position: BIM Implementation Specialist Location: Kochi, Kerala, India Employment Type: Full-Time Experience Required: 4+ years Position Overview Advenser is seeking a dynamic and knowledgeable BIM Implementation Specialist to spearhead the development, rollout, and enforcement of BIM strategies across multiple projects. The ideal candidate will have a solid background in BIM coordination, hands-on expertise with industry-standard tools, and a deep understanding of international BIM standards. This role requires strong communication and technical leadership to ensure model integrity, team collaboration, and successful BIM adoption. Key Responsibilities Develop, implement, and maintain project-specific BIM Execution Plans (BEP/BXP) Enforce standardized BIM workflows and practices across teams and disciplines Conduct model coordination meetings and walkthroughs with stakeholders Perform clash detection and drive issue resolution using best-practice workflows Ensure compliance with ISO 19650, PAS 1192, and other applicable BIM standards Provide ongoing technical support and guidance to project teams Facilitate effective communication between stakeholders to ensure alignment and collaboration Qualifications & Experience Bachelor s degree in Mechanical Engineering, Civil Engineering, or Architecture Minimum 4 years of hands-on experience in BIM implementation and coordination Required Software Proficiency Autodesk Revit Navisworks AutoCAD Dynamo (for Revit automation workflows) BIM 360 / Autodesk Construction Cloud (ACC) About Advenser Advenser is a global engineering service provider, specializing in Building Information Modeling (BIM), CAD, and design support services. With more than a decade of industry leadership, we continue to deliver innovative, quality-driven solutions across diverse sectors. As we expand our capabilities, we remain committed to driving BIM excellence and shaping the future of digital construction. Qualification : Bachelors degree in Mechanical Engineering, Civil Engineering, or Architecture

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Position: Senior Project Manager Facade Detailing Location: Kochi, Kerala, India Employment Type: Full-Time Experience Required: 14+ years Position Overview Advenser is seeking a results-oriented Senior Project Manager to lead our Engineering, Drafting, and Design team specializing in fa ade and curtain wall systems. This senior leadership role demands a technically proficient professional with extensive experience managing cross-functional teams and delivering complex projects to international clients. The ideal candidate is a strategic thinker committed to driving excellence, meeting deadlines, and fostering innovation. Key Responsibilities Lead and oversee the Engineering, Drafting, and Design division focused on fa ade and curtain wall projects Analyze market trends and collaborate with Business Development to identify new business opportunities Manage project estimation, proposal preparation, pricing, resource planning, and ensure quality and timeline adherence Provide technical guidance and support throughout all project phases Coordinate with international clients and internal teams to meet both technical and aesthetic project goals Ensure strict compliance with industry standards, regulations, and best practices Champion innovation, continuous process improvements, and professional development within the team Qualifications & Experience Minimum 14 years of experience in fa ade and curtain wall detailing Proficiency in AutoCAD and BIM-based workflows Strong knowledge of Revit and Autodesk Inventor is highly desirable Proven leadership experience managing and developing high-performing teams Deep understanding of international aluminum systems Consulting expertise with a focus on cost-effective and sustainable design solutions Excellent communication and interpersonal skills to effectively engage with clients, management, and BIM/CAD teams Advenser is a premier engineering services company specializing in innovative solutions for the construction industry. Since 2007, we have harnessed cutting-edge technologies like BIM to deliver superior services to clients worldwide. We collaborate closely with architects, engineers, contractors, and fabricators to meet evolving project demands. Our dedicated team of experts consistently delivers tailored, high-quality engineering solutions that exceed expectations.

Job Title: Senior Interior CAD Draughtsman Job Type: Full-Time Experience: 3+ Years Location: Cochin Position Overview We are seeking a detail-oriented and skilled Senior Interior CAD Draughtsman with extensive experience in producing accurate and comprehensive CAD drawings for interior design projects. The ideal candidate will have a strong grasp of interior design principles, knowledge of industry standards, and experience working on international projects. Key Responsibilities Create detailed 2D CAD drawings including floor plans, elevations, sections, and construction details for interior design projects. Develop accurate 3D models using BIM software such as Revit for visualization and client presentations. Ensure all drawings comply with industry standards, building codes, and project specifications. Collaborate with interior designers, architects, and project teams to deliver high-quality design documentation. Maintain precision and clarity in all deliverables to support smooth project execution. Qualifications & Skills Minimum 3 years of professional experience as an Interior CAD Draughtsman. Proficiency in AutoCAD and BIM software like Revit. Strong understanding of interior design concepts and architectural detailing. Experience working on international interior design projects is highly desirable. Familiarity with industry standards, building codes, and construction documentation. Excellent attention to detail, communication skills, and ability to work collaboratively. Opportunity to contribute to diverse and prestigious international interior projects. Work in a a supportive, growth-oriented environment located in Cochin. Competitive compensation with career advancement opportunities. Apply now to join our creative and professional team!

Job Title: Senior HR Manager Job Type: Full-Time Experience: 10+ Years (5+ years preferred in leadership roles) Location: Cochin Position Overview We are seeking a strategic and results-driven Senior HR Manager to lead our human resources function, ensuring alignment with business goals and fostering a positive, high-performance work environment. The ideal candidate will have extensive experience managing HR operations for large teams, preferably within engineering, architecture, or construction industries. Key Responsibilities Strategic HR Management Develop and implement HR strategies aligned with organizational objectives to drive growth and development. Employee Relations & Engagement Cultivate a positive workplace culture through effective employee engagement, conflict resolution, and transparent communication. Talent Acquisition Manage end-to-end recruitment processes including workforce planning, job description development, interviewing, onboarding, and induction programs. Performance Management Oversee the design and administration of performance appraisal systems and support department heads in talent development. Payroll & Compliance Ensure accurate and timely payroll processing while maintaining compliance with labor laws, statutory requirements, and company policies. HR Policies & Documentation Develop, review, and implement HR policies; maintain HRIS systems and proper documentation for seamless HR operations. Training & Development Identify employee training needs and coordinate learning programs to enhance skills across all levels. Compensation & Benefits Design and manage competitive compensation packages, benefits, and employee reward initiatives. Team Leadership Lead, mentor, and support the HR team to deliver high standards of HR service and operational excellence. Qualifications & Skills Bachelor s or Master s degree in Human Resources, Business Administration, or a related field. Minimum 10 years of progressive HR experience with demonstrated leadership skills, preferably managing HR for 100+ employees. Prior experience in engineering, architecture, or construction sectors is a significant advantage. Comprehensive knowledge of Indian labor laws and HR best practices. Excellent interpersonal, communication, and leadership abilities. Proficient in HR software and systems such as HRMS/HRIS. Collaborative, inclusive, and dynamic work culture. Strong opportunities for professional growth and leadership development. Competitive salary and comprehensive benefits package. Apply now and take your HR career to the next level in Cochin! Qualification : Bachelors or Masters degree in Human Resources, Business Administration, or a related field.

Senior Power Platform Engineer Location: Cochin Experience Required: 10+ years total experience (minimum 5+ years hands-on with Power Platform) Job Overview We are looking for an experienced Senior Power Platform Engineer to design, develop, and deploy robust, secure, and scalable solutions using Microsoft Power Platform technologies including Power Apps, Power Automate, and Dataverse. This role requires close collaboration with cross-functional teams to translate complex business needs into efficient low-code solutions. Key Responsibilities Design, Develop, and Deploy: Create end-to-end low-code applications using Canvas and Model-Driven Power Apps, Power Automate workflows, and Dataverse. Systems Integration: Integrate Power Platform apps with Microsoft 365, Azure services, third-party APIs, and on-premise systems via connectors, custom APIs, and data gateways. Collaboration & Requirement Analysis: Work closely with architects, analysts, and business users to convert requirements into technical specifications and functional apps. Application Lifecycle Management (ALM): Implement ALM best practices including solution packaging, version control with Azure DevOps or GitHub, and environment management. Governance & Mentorship: Mentor junior developers, contribute to reusable component libraries, and support security, governance, and Center of Excellence (CoE) practices within the Power Platform ecosystem. Additional Information Compliance with all ISMS (Information Security Management System) policies and procedures is mandatory.

Senior Full Stack Developer Hybrid Role in Kochi Location: Kochi, India Employment Type: Full-Time Work Mode: Hybrid (Office + Remote) Experience Required: 8 to 18 years Job Overview We are seeking a highly experienced Senior Full Stack Developer with a strong command of backend and frontend technologies. This role involves designing, developing, and maintaining scalable applications using .NET, Vue.js, TypeScript, PostgreSQL, and modern DevOps practices. You ll play a key part in delivering high-performance software for processing large-scale machine data. Key Responsibilities Develop and maintain APIs using .NET to support scalable backend services. Manage and query large datasets using PostgreSQL and TimescaleDB. Build responsive user interfaces with Vue.js, TypeScript, HTML, and CSS to ensure a seamless user experience. Ensure code quality through unit testing and adherence to compliance and regulatory standards. Desired Candidate Profile Agile Collaboration: Proven experience working in cross-functional teams in an agile development environment. Architectural Involvement: Ability to contribute to design discussions, architecture decisions, and perform detailed code reviews. Strong Communication: Excellent written and verbal communication skills in English. Nice-to-Have Experience Familiarity with Kubernetes for container orchestration and deployment. Understanding of iOS SDK for mobile application integration. Comfortable working in Linux and Windows environments. Join a team that's building scalable solutions with modern technologies. If you re a full stack expert ready to work on high-impact systems, we d love to hear from you.

We are looking for an experienced Senior Flutter Developer to join our innovative team and contribute to building a disruptive product in its early stages. You will leverage your expertise in Flutter, Dart, and native development to create scalable, high-performance mobile applications while ensuring a seamless user experience. Key Responsibilities: Develop high-quality, responsive, and user-friendly mobile applications using the Flutter framework and Dart. Convert Figma designs and wireframes into pixel-perfect, optimized Flutter UI components. Collaborate with backend teams to integrate RESTful APIs and ensure seamless data flow. Work on core features like notifications, location services, and payment integrations for Android and iOS platforms. Debug and fix programming bugs while ensuring optimal application performance. Design and implement scalable application architectures, including the BLoC pattern for state management. Publish and manage apps on Google Play Store and Apple App Store, ensuring compliance with their guidelines. Mentor junior developers by providing technical guidance, conducting code reviews, and sharing best practices. Adhere to Google s and Apple s design principles to ensure a consistent and intuitive user experience. Participate in Agile and Scrum methodologies, delivering tasks on time. Requirements Must-Have Skills: 5+ years of mobile development experience, with at least 3+ years in Flutter and Dart. Expertise in state management solutions like Provider, GetX, RiverPod or Bloc. Strong knowledge of RESTful APIs and third-party integrations. Expertise in converting Figma designs to functional and responsive Flutter code. Experience in implementing notifications, location services, and payment systems. Proven experience in publishing and maintaining apps on Google Play Store and Apple App Store. Experience with Flutter-supported databases. Proven ability to mentor junior developers, support their growth, and foster a collaborative team environment. Strong communication skills, both verbal and written. Preferred Skills: Hands-on experience in native development for Android (Kotlin/Java) and iOS (Swift/Objective-C). Experience working with cloud platforms. Knowledge of performance optimization and debugging tools for Flutter. Familiarity with secure application practices like data encryption and secure storage. Exposure to advanced UI animations and custom widgets. Familiarity with Git, CI/CD pipelines, and Agile workflows.

Inside Sales Specialist About KeyValue Software Systems KeyValue Software Systems is a leading product outsourced development company specializing in providing customized software development services to businesses worldwide. We partner with clients across various industries and geographies to deliver innovative and tailored solutions. We are looking for an Inside Sales Specialist to join our dynamic team. In this role, you will play a crucial part in driving sales efforts, nurturing client relationships, and expanding our customer base in existing and new markets. What You Will Do Prospect and generate new leads through research, cold calling, email campaigns, and networking to build a strong sales pipeline. Identify key decision-makers within target organizations and engage in strategic conversations to understand their business needs and pain points. Conduct product demonstrations and/or presentations to potential clients, effectively communicating the value proposition and benefits of our services. Develop and maintain strong relationships with prospects and clients through regular follow-ups, addressing their inquiries, and providing accurate information about our services. Collaborate with the marketing team to support lead generation initiatives, such as content creation, webinars, and events. Meet or exceed monthly and quarterly sales targets and contribute to the overall revenue growth of the company. Stay up-to-date with industry trends, competitors, and market conditions to identify opportunities and make recommendations for sales strategies. Utilize CRM software to manage and track leads, opportunities, and sales activities accurately. Collaborate with cross-functional teams, including product managers, technical leads, and executives, to ensure smooth handover of projects from sales to delivery teams. Provide timely and accurate sales reports, forecasts, and market feedback to the management team. What Makes You a Great Fit Bachelor s degree in Business, Marketing, or a related field. 1-3 years of experience in inside sales, preferably in the software development or IT services industry. Strong understanding of technology solutions and experience selling software development or IT services. Excellent communication and interpersonal skills, with the ability to engage with clients at various organizational levels. Proactive and self-motivated, with the ability to work independently and as part of a team. Results-oriented mindset with a track record of meeting or exceeding sales targets. Familiarity with CRM software and proficiency in Office Suites (Excel, Word/Docs, Powerpoint/Slides). Competitive compensation packages. Opportunities for professional growth and development. A dynamic and collaborative work environment. Qualification : Bachelor's degree in Business, Marketing, or a related field.

Job Description: We are looking for a Senior Business Analyst to join our team and help us deliver exceptional post sales support to our customers. The ideal candidate will have experience in the software industry, as well as strong analytical and problem-solving skills. Responsibilities: Gather and analyze customer requirements Develop and maintain project plans Coordinate with development teams to ensure that projects are delivered on time and within budget Troubleshoot and resolve customer issues Provide training and support to customers Stay up-to-date on the latest industry trends Translate business requirements to (pseudo) technical requirements Document the requirements in a detailed manner Develop high/low fidelity wireframes/process flow diagrams Ensuring the developed features are aligned with the requirements Take ownership of requirements Act as a SME of the requirements Analyse and assist to improve business process flow Qualifications: 5+ years of experience in the software industry Experience in post sales support Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Passion for delivering excellent customer service Certification in CSPO or similar is good to have. Skills and Experience: Experience with BA artifacts & techniques Experience/Knowledge in multiple business domains Strong understanding of the software development lifecycle Experience with a variety of business analysis methodologies Experience with project management tools and techniques Excellent written and verbal communication skills Ability to work independently and as part of a team Passion for delivering excellent customer service

Position: Junior Engineer Facade Detailing Location: Kochi, Kerala, India Employment Type: Full-Time Experience Required: 2+ years Position Overview Advenser is looking for a motivated and detail-oriented Junior Engineer Facade Detailing to support our facade engineering team in producing accurate shop drawings and detailed technical documentation. This role offers an excellent opportunity for early-career professionals to develop expertise in facade systems including curtain walls, glazing systems, cladding, and more. The ideal candidate will be proficient in AutoCAD and have hands-on experience in detailing various facade components. You will work closely with senior engineers to ensure precise coordination, quality, and timely delivery of project drawings. Key Responsibilities Prepare shop drawings and detail drawings for facade systems such as: Curtain walls Structural glazing Storefront systems Doors & windows ACP cladding Skylights, canopies, balustrades, and more Modify and refine drawings in AutoCAD based on design feasibility and client specifications Collaborate with senior engineers for the development of complete drawing packages Conduct self-quality checks to ensure accuracy, clarity, and compliance with project requirements Raise RFIs to clarify discrepancies in architectural/structural drawings Ensure all drawings include necessary specifications, dimensions, and installation details Effectively manage multiple tasks, revisions, and meet deadlines under pressure Required Qualifications Diploma or Degree in Civil Engineering, Architecture, Structural Engineering, or a related field Minimum 2 years of hands-on experience in facade detailing using AutoCAD Strong understanding of facade systems and their components Proficiency in reading and interpreting architectural and structural drawings Good communication skills in English Collaborative mindset and ability to work in a team environment Preferred Skills Familiarity with detailing curtain wall systems, spider glazing, frameless partitions, cladding, and similar elements Ability to identify design discrepancies and propose practical, cost-effective solutions Strong organizational and analytical skills Commitment to learning and continuous improvement Be a part of a growing and innovative team at Advenser, a global engineering service provider specializing in BIM, CAD, and design support services. With over a decade of delivering value-driven engineering solutions, we are committed to nurturing talent and fostering technical excellence. Our expanding training division is designed to support the next generation of professionals in building a strong foundation in digital construction. Qualification : Diploma or Degree in Civil Engineering, Architecture, Structural Engineering, or a related field

Job Title: Business Excellence Executive Location: Kochi, India Experience: 5 10 Years Industry: In Vitro Diagnostics (IVD) / Healthcare / Medical Devices Employment Type: Full-Time Job Summary We are seeking an experienced Business Excellence Executive to lead strategic process improvements, optimize operational efficiency, and drive continuous improvement initiatives across departments. This role demands a strong command of Lean, Six Sigma, and Kaizen methodologies, along with deep familiarity with IVD industry standards and regulatory compliance. You will work closely with leadership teams to implement data-driven strategies and foster a high-performance culture. Key Responsibilities 1. Process Improvement & Operational Efficiency Identify and address inefficiencies in business operations using Lean, Six Sigma, and Kaizen tools. Standardize and streamline processes across departments including Sales, Marketing, Supply Chain, R&D, and Manufacturing. Define and monitor key performance indicators (KPIs) to track business and operational performance. 2. Business Strategy & Performance Management Collaborate with senior leadership to design and execute business transformation and strategic growth initiatives. Analyze internal data, market trends, and competitive intelligence to support business planning and decision-making. Lead cost optimization and efficiency improvement programs across functions. 3. Quality Assurance & Regulatory Compliance Ensure organizational adherence to IVD regulatory standards such as ISO 13485, FDA, CE-IVD, and MDR. Support internal and external audit readiness and maintain documentation in line with compliance requirements. Implement and improve Quality Management Systems (QMS) and regulatory frameworks. 4. Digital Transformation & Innovation Champion digital transformation initiatives including AI-driven analytics, automation, and CRM/ERP system enhancements. Work closely with IT teams to integrate and upgrade digital tools for end-to-end process optimization. 5. Training, Development & Change Management Develop and lead training sessions on business excellence tools and best practices. Guide change management initiatives to ensure smooth adoption of new technologies and strategies. Promote a culture of continuous improvement, innovation, and employee engagement. Key Competencies Strategic thinking and execution Advanced problem-solving and analytical skills Proficiency in tools such as Power BI, CRM, and ERP systems Strong leadership and change management abilities Cross-functional team collaboration and stakeholder alignment Data-driven decision-making and performance tracking Qualifications Bachelor s or Master s degree in Business Administration, Engineering, Life Sciences, or a related field. 5 10 years of experience in business excellence, operational excellence, or process improvement, preferably within the IVD, medical devices, or healthcare industry. Certified in Lean Six Sigma (Green Belt or Black Belt preferred) is an advantage. Be part of a forward-thinking organization in the IVD sector driving innovation and transformation. Lead high-impact projects across multiple functions and regions. Work in a collaborative environment focused on excellence, integrity, and growth. Apply now and contribute to shaping the future of diagnostic innovation. Qualification : Bachelors or Masters degree in Business Administration, Engineering, Life Sciences, or a related field.

Job Title: Junior Architect Job Type: Full-Time Shift: Day Shift / Evening Shift Location: Cochin Position Overview We are seeking a talented and detail-oriented Junior Architect to join our dynamic architectural team in Cochin. The ideal candidate will assist in the design and development of architectural projects, contribute to documentation, and support project execution from concept to completion. This role offers an excellent opportunity to grow your skills and gain hands-on experience in a collaborative environment. Key Responsibilities Assist in conceptualizing, designing, and developing architectural projects under senior supervision. Prepare, review, and modify architectural documents including plans, elevations, sections, and detailed drawings. Support the project team in producing accurate and timely design documentation. Conduct site visits and inspections to verify compliance with design specifications and quality standards. Collaborate effectively with clients, consultants, contractors, and cross-functional teams to ensure project success. Utilize CAD software and design tools such as AutoCAD, Revit, and SketchUp to create drawings and 3D models. Qualifications & Skills Bachelor s degree in Architecture or a related field. Proficient in architectural design software: AutoCAD, Revit, SketchUp. Solid understanding of architectural principles, building codes, and construction practices. Excellent communication, collaboration, and interpersonal skills. Strong attention to detail and problem-solving capabilities. Ability to manage time efficiently and multitask in a fast-paced work environment. Opportunity to work on diverse and challenging architectural projects. Supportive team culture encouraging learning and professional growth. Competitive salary with flexible shift options. Prime work location in Cochin with a vibrant architectural community. Apply now and become a vital part of our innovative design team! Qualification : Bachelors degree in Architecture or a related field.

Implementation Engineer Location: Cochin Qualification: Any Graduate/Diploma/MCA/BTech Experience: 5+ years of experience Role Overview: We are seeking a highly skilled and experienced Senior Implementation Engineer to join our team. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work closely with clients to ensure maximum satisfaction. If you are passionate about implementation and client support, this position is for you! Key Responsibilities: Software Installation & Configuration: Implement, install, and configure software solutions onsite at client locations. Troubleshoot and resolve any software issues by working closely with the development team. SQL Scripting & Customization: Develop and modify SQL scripts to install new clients and add new functionality. Assist with client database script customization and troubleshooting to meet specific client needs. Server & Web Service Configuration: Collaborate with external vendors to configure server domains, routers, firewalls, SSL certificates, and web services to ensure a secure and functional environment. Testing & Issue Documentation: Execute test plans and document issues encountered during the implementation process. Communicate and prioritize bugs with the development team for new software releases. Client Communication & Support: Work closely with clients, providing excellent support and solving customer queries related to software implementation. Build and maintain healthy business relationships with clients, ensuring maximum customer satisfaction. Additional Responsibilities: Perform any other duties related to the role as needed to support the team and ensure smooth operations. Skills & Requirements: Communication Skills: Excellent written and verbal communication skills in English (mandatory). Technical Expertise: Ability to conduct a scope study at client sites and effectively communicate the findings with the development team. Basic knowledge of software coding (e.g., HTML) for customizations. Database Knowledge: Experience in Oracle DBA is a plus but not mandatory. Problem-Solving Skills: Ability to troubleshoot and resolve issues efficiently. Strong technical aptitude for configuring and optimizing client systems. Career Growth: Opportunity to work with cutting-edge technologies and expand your expertise in software implementation. Client Interaction: Work closely with clients, building relationships and ensuring high customer satisfaction. Collaborative Environment: Join a dynamic team where your skills and contributions will make a significant impact. Competitive Compensation: Competitive salary, benefits, and career advancement opportunities. Qualification : Any Graduate/Diploma/MCA/BTech

Senior UX Analyst Location: Cochin Experience: 2-5 Years Employment Type: Full-time About Fingent At Fingent, we believe in the power of technology to positively impact lives those who use it, build it, and the society around it. Our mission is to create beautiful, usable, and compelling software that solves complex business challenges. We nurture a team of passionate professionals who excel in bringing out the best in themselves, their peers, and their clients. Role Overview We are seeking a Senior UX Analyst who will be responsible for understanding user needs and creating compelling, intuitive designs for digital products. You will play a key role in driving user-centered design decisions, creating user personas, user journeys, and collaborating closely with developers and other team members to deliver exceptional experiences. Roles & Responsibilities User Research: Conduct user interviews and research to understand pain points, needs, and opportunities for improvement. User-Centered Design: Work on sitemaps, user journeys, and workflows, translating research insights into actionable design ideas for new products and features. Wireframing & Prototyping: Develop wireframes, sketches, and interactive prototypes to assess the feasibility of design concepts quickly. Customer Experience Advocacy: Serve as the voice of the customer, advocating for their experience when making design decisions. Cross-functional Collaboration: Work closely with designers, developers, and other functional specialists to create detailed deliverables, ensuring design decisions align with the technical and business goals. Skills & Qualifications User-Centered Design Expertise: Knowledge and application of design thinking principles and the ability to empathize with end users. Research Skills: Proficient in conducting user research through interviews and workshops with end users and business stakeholders. Prototyping & Wireframing: Experience in preparing sitemaps, customer journey maps, wireframes, and prototypes for both web and mobile applications. Communication: Ability to explain complex design concepts clearly to stakeholders, clients, and cross-functional teams, and advocate for user needs. Visual Design Skills: A strong sense of visual design, with an ability to create appealing and functional user interfaces. Tools & Software: Expertise in standard UX design software such as Figma, Adobe XD, Sketch, etc. Strong Analytical Skills: Ability to interpret user data and translate it into actionable design improvements. Communication Skills: Excellent written and verbal communication skills in English. Project Management: Understanding of common software project management and development practices. Good to Have A strong portfolio demonstrating your UX research and design capabilities. Experience with AR/VR design is a plus. By joining Fingent, you ll be a part of a dynamic team that values creativity, innovation, and user-centered design. You will have the opportunity to work on impactful projects, shaping the future of user experience for our clients. As part of our team, you ll be able to grow your skills, contribute to exciting challenges, and be a key player in our mission to deliver exceptional software solutions.

Responsibilities: Quickly understand business requirements. Collaborate with stakeholders to define needs and objectives clearly. Plan and approach complex business analysis situations. Understand technical implications, processes, and lifecycle stages. Work closely with the development team to clarify functional requirements and ensure timely delivery. Handle configuration, debugging, customization, and maintenance of solutions. Support the release team during software release and deployment. Conduct functional testing to ensure bug-free software delivery. Track, report, and resolve issues promptly. Preferred Skils: Ability to work in diverse environments and meet tight schedules. Excellent written and oral communication skills. Strong analytical skills. Ability to conduct research and process large amounts of information. Prior exposure to AI projects is a plus. Qualification : Bachelors degree or MBA

Requirements: Must have worked in .NET Framework using C# for at least 5 years. Experience in .Net/.Net Core, ASP.NET, C#, SQL Server, MVC, REST, Web API ,JavaScript, HTML5, CSS, Angular/Vue JS. Proficiency in building web-based applications In-depth knowledge of OOPs concepts, , including dependency injection, asynchronous programming, and unit testing. Awareness of microservice architecture, DevOps practices, and containerization concepts (Docker, Kubernetes) Familiarity with agile environments Troubleshooting abilities Good communication skills Responsibilities: Write clean, testable code using .NET programming languages Develop technical specifications and architecture with support of lead Test and debug various .NET applications Review and refactor code Deploy fully functional applications Upgrade existing programs Document development and operational procedures Qualification : Bachelor's or Master's degree in Computer Science, Engineering, or a related field

Responsibilities About our Client: We are the manufacturer of the successful ERP system for over 30 years, which enjoys an excellent reputation throughout Germany. Main role: You design reports for our customers in collaboration with our German team. You develop formulas and functions in Visual Basic to depict complex issues. You work closely with our support and manage new customer projects together with consulting. You take on the recording, specification and documentation of customer requirements. Supporting role: Manual tests in our ERP system. Test creation with Ranorex. Desired Candidate Profile You have several years of experience in dealing with ERP systems. You have previous knowledge of common report and form designers such as Sharpshooter, Crystal Reports or List&Label. Ideally, you have basic experience in SQL and relational databases. Initial experience in manual testing and test management. Initial experience in the area of test automation; ideally with Ranorex. You are familiar with Microsoft Office products (Word, Excel, Outlook). You have organizational, conceptual and analytical skills. You round off your profile with your very good written and spoken English skills.