Senior Technical Lead Program Manager Jobs in Hyderabad

IT Project Manager Role Overview: We are seeking an experienced IT Project Manager to lead and manage IT projects from initiation to successful closure. The ideal candidate will have a proven track record in project management, a deep understanding of project management methodologies, and the ability to coordinate cross-functional teams. You will oversee all aspects of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget. Key Responsibilities: Project Leadership: Lead and manage IT projects across the full lifecycle, ensuring timely delivery, quality standards, and stakeholder satisfaction. Scope and Objectives Definition: Work closely with stakeholders to define project scope, objectives, and deliverables that align with business goals. Project Planning: Develop detailed project plans, timelines, and budgets. Track and report progress against key milestones, making adjustments as necessary to ensure project success. Cross-functional Collaboration: Coordinate with diverse teams, including developers, engineers, designers, and business stakeholders, to ensure seamless execution of project tasks. Risk Management: Identify potential project risks and issues early, implementing mitigation strategies to keep projects on track and minimize disruption. Communication: Serve as the primary point of contact for project status updates, delivering clear and timely communication to stakeholders and team members. Resource Management: Allocate resources effectively, manage budgets, and ensure adherence to project timelines, adjusting plans when needed. Facilitation: Lead project meetings, workshops, and reviews, ensuring alignment between team members and stakeholders throughout the project. Best Practices: Ensure adherence to project management methodologies, frameworks, and standards, such as Agile or Scrum, to drive efficiency and success. Continuous Improvement: Contribute to process improvements, leveraging lessons learned from past projects to refine and enhance project management practices and strategies. Skills & Qualifications: Education: Undergraduate: B.Tech/B.E. in any specialization. Postgraduate: M.Tech, MBA/PGDM, or MCA in any specialization. Experience: Proven experience as an IT Project Manager with 10+ years of experience in managing IT projects and 5+ years of team leadership experience. Project Management Expertise: In-depth knowledge of project management methodologies, frameworks, and best practices, particularly Agile and Scrum. Leadership Skills: Strong leadership, communication, and interpersonal skills with the ability to motivate and guide cross-functional teams to success. Technical Understanding: A solid technical background with a deep understanding of IT systems, infrastructure, and the software development lifecycle (SDLC). Project Management Tools: Experience with project management tools and software (e.g., JIRA, MS Project, Asana, Trello, etc.). Problem-Solving: Excellent decision-making skills, with the ability to navigate complex project environments and drive successful outcomes under pressure. Additional Information: Role: IT Project Manager Department: Project & Program Management Industry: IT Services & Consulting Employment Type: Full-time, Permanent Role Category: Technology/IT Qualification : B.Tech/B.E. in any specialization.

Position: Program Director Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by connecting front-line workers, back-office teams, and assets via a patented, code-free platform integrated with SAP and IBM Maximo. Our mobile solutions digitize complex, paper-based maintenance, operations, and supply chain processes, empowering leading global brands like Shell, UNICEF, and Reckitt Benckiser to improve asset uptime, productivity, and safety. Backed by Tiger Global and Vista Equity Partners, we aim to empower 350 million industrial workers worldwide with innovative connected worker experiences. Role Overview: We are seeking a Program Director to lead our Center of Excellence (COE) based in Hyderabad. Reporting to the VP of Professional Services, you will oversee the on-time delivery of a portfolio of projects managed by multiple Project Managers, establish and evolve PMO processes, manage project financials, and mentor project teams. You will also manage key customer relationships, support pre-sales activities, and serve as the escalation point for project risks and issues, ensuring exceptional customer satisfaction throughout implementation. Key Responsibilities: Program Leadership Provide thought leadership and strategic guidance to customer executives and implementation teams. Lead multiple projects across customers, ensuring governance, methodology, and best practices are followed. Establish and evolve COE processes, implementation methodologies, and governance models. Communicate portfolio status and risks to senior leadership. Support scoping, estimation, and proposal/SOW creation in collaboration with sales teams. Program Management Manage resource allocation and staffing based on customer needs. Build and maintain strong customer relationships and stakeholder engagement. Ensure SLA/KPI compliance and customer satisfaction across projects. Manage portfolio financials, including P&L oversight and budget adherence. Support recruitment and hiring of Project Managers. Project Management Oversight Enforce adherence to delivery methodologies and best practices across projects. Oversee project delivery quality, timelines, and budget compliance. Guide Project Managers in risk, issue resolution, and RAID management. Resolve escalated issues, manage team dynamics, and mentor delivery teams. What You Bring: Required Qualifications: 5+ years in program director or senior management roles. Deep knowledge of project/program management frameworks (Waterfall, Agile). Strong expertise in performance metrics, data analysis, budgeting, and reporting. Proficiency with MS Office and program management tools (Smartsheet, MS Project, Basecamp, etc.). Excellent organizational, leadership, and communication skills. Strategic business acumen and executive presence. Proven experience managing large SAP or SaaS implementation programs (EAM, PM, MM, WM, EWM). Skilled at prioritization, planning, and delivering complex projects. Preferred Qualifications: Bachelor s or Master s degree in management or relevant field. Experience with Big 5 consulting firms as associate partner/partner. Familiarity with JIRA project management, reporting, and dashboards. Industry knowledge in Mining, Utilities, Chemicals, Oil & Gas. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to lead impactful projects with global brands. Competitive salary and comprehensive benefits including family medical insurance and parental leave. Generous vacation and paid time off. Bi-annual performance reviews aligned with OKRs. Continuous learning through extensive e-learning resources. Participation in diverse interest groups and team activities. Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion, providing equal consideration regardless of protected status under applicable laws. Qualification : Bachelors or Masters degree in management or relevant field.

Job Title: Senior Delivery Manager Company: Kanerika Inc. Job Location: Hyderabad, India Reports to: Co-founder; Head of Delivery About Kanerika Kanerika Inc. is a premier global software products and services firm specializing in innovative solutions for data-driven enterprises. Co-founded by Wharton Business School Alumni, we empower businesses to achieve their digital transformation goals and maximize business impact through effective data utilization. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that optimize operations, enhance customer experiences, and drive growth. Awards and Recognitions: Best Place to Work 2022 by Great Place to Work Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today Frost & Sullivan India 2021 Technology Innovation Award for its Compass composable solution architecture Recognized for commitment to customer privacy and data security, with ISO 27701, SOC2, and GDPR compliances. Working for Us: Kanerika is rated 4.5/5 on Glassdoor for many good reasons. We truly value our employees' growth, well-being, and diversity. We offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. Our inclusive hiring practices, mandatory training on creating a safe work environment, flexible working hours, and generous parental leave prioritize employee well-being and success. Our commitment to professional development is evident through mentorship programs, job training initiatives, and support for professional certifications. Company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. Role Kanerika is seeking a highly skilled and motivated Senior Delivery Manager to join our dynamic team. Reporting directly to the Co-founder & Head of Delivery, you will be responsible for project deliveries across multiple domains and customers. You will provide hands-on expertise in the full software development lifecycle, from concept and design to testing, using agile methodology. Ideal candidates are proactive, have successfully managed customers and software deliveries, are go-getters, and are motivated to add value to job accomplishments. Locations: Austin (USA), Singapore, Gurugram (India), Ahmedabad (India), and Hyderabad (India). We are looking for you! As an ideal candidate for the Senior Delivery Manager position, you are a team player with a get-it-done attitude. Your intellectual curiosity and customer focus drive you to continuously seek new ways to add value. You thrive under pressure, maintain a positive attitude, and are willing to make choices that support your growth. You possess excellent communication skills, both written and verbal, and have a proven ability to create visually compelling designs that effectively communicate our core values and build high-performing, scalable, enterprise-grade applications & teams. Your creativity and proactive nature enable you to think differently, find innovative solutions, deliver high-quality results, and ensure customer referenceability. You have a strong sense of self-motivation and take ownership of your responsibilities, preferring to work independently with minimal supervision. You are process-oriented, have a methodical approach, and demonstrate a quality-first approach. You have successfully led mid to large-size teams and accounts. You consistently use constructive feedback mechanisms to improve team productivity, accountability, and performance. Your track record showcases your results-driven approach, consistently delivering success with published customer case studies. Overall, you possess a unique combination of skills, qualities, and experiences that make you an ideal fit to lead our delivery team(s). You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. You should be driving a team using data, data & data. This includes managing the number of teams, agile stories and their statuses, handling escalations/mitigations, planning ahead, identifying hiring needs (working with recruitment teams), enabling sales (with pre-sales teams), monitoring solutioning/delivery statuses (with dev managers/leads), and researching technologies/solutions (with architects). What you will do Manage project teams working on multiple technologies across data integration, automation, and analytics. Be the technology champion for customers and the single point of contact for delivery and accounts. Provide significant contribution to developing Technology Center of Excellence (COE) and best practices. Leverage business acumen and subject matter expertise. Work across the organization and maintain/build strong working relationships. Prioritize and plan complex tasks, delivering with consistent updates without follow-ups. Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate customer escalations. Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensure quality and transparency are built at every level. Mentor, direct, and coach your direct reports to be better leaders and successful technologists. Implement organizational policies consistently across your teams and identify star performers. Proactively communicate for every aspect of your influence (i.e., Projects, employees, customers, opportunities, performers, etc.). Collaborate with and contribute to other functions for the success of the company. Implement and improvise processes that are data and goal driven. Requirements Wh...

Job Title: Senior Java Developer Company: Kanerika Inc. Job Location: Hyderabad, Ahmedabad, Indore, India. Relocation assistance will be provided for compelling candidates. Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth. Awards and Recognitions Best Place to Work 2022 by Great Place to Work Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today NASSCOM Emerge 50 Award in 2014 Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances. Working for us Kanerika is rated 4.5/5 on Glass-door, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you ll get while working for Kanerika. Role As a Senior Java Developer, you will utilize your extensive Java programming skills and expertise to design and develop robust and scalable applications. You will collaborate with cross-functional teams, provide technical leadership, and contribute to the entire software development life cycle. With your deep understanding of Java technologies and frameworks, you will ensure the delivery of high-quality solutions that meet the project requirements and adhere to coding standards. Locations We are located in Austin (USA), Singapore, and Hyderabad (India). We are looking for you! As a Java/J2EE Developer, we are looking for a team player who possesses a can-do attitude and thrives on delivering results. Your inquisitive nature and dedication to customer satisfaction drive you to consistently seek innovative ways to enhance your job performance. You excel in dynamic environments, maintain a positive outlook, and understand that professional growth is an ongoing journey where making the right choices is crucial. In this role, you will be primarily responsible for designing and developing RESTful Web Services. Your expertise in working with databases such as Oracle, PostgreSQL, MySQL, or SQL Server will enable you to handle data-related tasks effectively. Leveraging your strong knowledge of the Spring Framework, you will craft web applications and microservices utilizing Spring Boot. Proficiency with application server technologies like Tomcat and experience with continuous integration tools such as Jenkins will be valuable assets. As a dedicated follower of SDLC principles, you prioritize quality and adhere to standards-based development practices. Excellent English communication skills, both written and verbal, will facilitate effective collaboration with your team. Requirements What you ll do Following are high level responsibilities that you will play but not limited to: Discuss new features and collaborate with the development and UX team, commercial product manager and product owner to get functionalities specified and implemented. Agree the technical implementation with involved component owners and estimate its work effort. Write great code and do code reviews for other engineers. Implement, test and demonstrate new product features in an agile process. Develop complete sets of functionalities including the backend and frontend. Create new microservices, or migrate existing services, to run on a cloud infrastructure. Work on further usability, performance improvements or quality assurance, including bug fixes and test automation. Watch out for potential security issues and fix them, or better avoid them altogether. What you ll bring BTech computer science or equivalent. Java development skills with at least 5 years of experience. Knowledge of the most popular java libraries and frameworks: JPA, Spring, Kafka, etc. Have a degree in computer science, or a similar background, or you just have enough professional experience to blow right through all your challenges. Are a great communicator, analytic, goal-oriented, quality-focused, yet still agile person who likes to work with software engineers; you will interact a lot with architects, developers from other teams, component owners and system engineers. Have a clear overview of all layers in computer software development, including REST APIs and how to make and integrate them in our products. Have Java server-side development and SQL and no SQL database knowledge. Are open to pick-up innovative technologies as needed by the team. Have or want to build experience with cloud and DevOps infrastructure (like Kubernetes, Docker, Terraform, Concourse, etc.). Speak English fluently. Benefits Employee Benefits Culture Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a col...

Job Title: Regional Manager Core Diagnostics Locations: Hyderabad Experience Required: 2 4 Years Industry: In Vitro Diagnostics (IVD) / Healthcare / Medical Devices Employment Type: Full-Time Job Overview We are looking for an ambitious and results-driven Regional Manager to lead sales and business development efforts for our Core Diagnostics division across Hyderabad and Ahmedabad regions. The ideal candidate will have a strong background in IVD sales, relationship management, and regional business expansion, with the ability to drive growth in a competitive diagnostics market. Key Responsibilities Drive sales growth and achieve revenue targets for the Core Diagnostics product line in the assigned region. Build and maintain strong relationships with hospitals, diagnostic labs, and channel partners. Identify new business opportunities and expand market presence in the IVD and healthcare diagnostics sector. Develop and implement territory-specific sales strategies and account plans. Conduct regular product presentations, demos, and training for clients and internal stakeholders. Collaborate with the marketing, technical, and operations teams to ensure smooth execution of regional strategies. Monitor competitor activities and market trends to identify challenges and areas for improvement. Maintain accurate and timely sales data in CRM tools and provide regular reports to senior management. Qualifications & Skills Education: Degree in Medical Laboratory Technology (MLT), Biomedical Engineering, or Pharmacy. Experience: Minimum 2 years of proven experience in IVD sales, preferably in a regional or field role. Strong knowledge of diagnostic instruments and reagents. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and manage a regional territory effectively. Willingness to travel extensively within the assigned geography. Key Competencies Strategic account management Field sales and territory development Product knowledge in clinical diagnostics/IVD Goal orientation and performance-driven mindset Customer relationship and stakeholder engagement Work with a leading name in the IVD and diagnostic industry Opportunity to make a significant impact in a growth-focused environment Competitive compensation and performance-based incentives Collaborative culture with training and development support Apply now and help shape the future of diagnostic healthcare in India. Qualification : Degree in Medical Laboratory Technology (MLT), Biomedical Engineering, or Pharmacy.

Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.

Job Opening: Senior Manager, Testing Tools Lead Location: Hyderabad, India | Full-Time About the Role Join a global healthcare biopharma company in Hyderabad and be part of a 130-year legacy of success. Backed by ethical integrity and forward momentum, we are dedicated to achieving new milestones in global healthcare. Our organization thrives on digital technology and data-backed approaches, supporting a diversified portfolio of prescription medicines, vaccines, and animal health products. Help us tackle the world's greatest health threats through innovation, execution excellence, and data-driven insights! Our technology centers are crucial to supporting our business and strategy. Globally distributed, these centers focus on delivering business solutions and enabling our digital transformation journey. Each IT division is represented at these centers, and we prioritize growth, well-being, and collaboration across teams to achieve success. Role Overview The Senior Manager, Testing Tools Lead is responsible for overseeing the implementation, maintenance, and management of software testing tools within the Enterprise IT organization. This role requires technical expertise, project management skills, and strong communication abilities. You will act as the primary liaison with the central quality engineering team and drive improvements in software testing processes and tools. What You ll Do Identify and evaluate testing tools based on project needs and organizational requirements. Lead the implementation of new testing tools and integrate them with existing systems and processes. Collaborate with and mentor testers and QA engineers, providing guidance and expertise. Organize training sessions for team members to ensure proficiency with testing tools. Review current testing processes and tools, identifying areas for improvement. Ensure continuous improvement by reviewing and updating testing SOPs and best practices. Develop and implement best practices for testing methodologies and high-quality deliverables. Oversee training on tools and standards for testing. Work closely with development teams to understand testing requirements and align strategies. Ensure effective communication between testing teams and other departments for cohesive project delivery. Maintain testing tools to ensure they are up-to-date and functioning properly. Provide technical support and troubleshooting for testing tools. Establish metrics to measure the effectiveness of testing and tool performance. Prepare and present reports on testing progress, tool usage, and quality assurance outcomes. Collaborate with the COE Lead to standardize testing methodologies for SAP products and enterprise technologies. What You Need Bachelor s or Master s degree in Pharmaceutical Sciences, Biology, Chemistry, Computer Science, Engineering, or related field. 5+ years of experience in software testing with a focus on tools and automation. Proficiency in testing tools (e.g., Selenium, JIRA, QTP, LoadRunner) and scripting languages (e.g., Python, Java, JavaScript). Experience with automated testing frameworks and CI/CD pipelines. Strong project management skills with the ability to prioritize tasks and manage timelines effectively. Familiarity with agile methodologies and SDLC processes in the pharmaceutical industry. Ability to analyze complex problems and develop effective solutions. Excellent attention to detail and a proactive approach to identifying and resolving issues. Strong verbal and written communication skills to relay technical information to non-technical stakeholders. Strong interpersonal skills to lead and collaborate with diverse teams. Desired SAP Knowledge: understanding of SAP functionalities, modules, and integrations like Concur, Ariba, Fieldglass, and MDG. Experience with service virtualization techniques and always-on testing strategies. Certifications in QA, project management, or testing (e.g., ISTQB, CSM, PMP) are a plus. Join a global company that makes a difference in patients' lives and drives health innovations. Work on transformative healthcare solutions for some of the world s most challenging diseases. Be part of a constantly evolving team that thrives on collaboration and innovation. Work with a diverse group of professionals and contribute to global progress in healthcare. We are known as Merck & Co., Inc., Rahway, New Jersey, USA, in the United States and Canada, and MSD everywhere else. For over a century, we ve been inventing for life, advancing medicines and vaccines for the world s most challenging diseases. Today, we continue to lead research to deliver innovative health solutions for the prevention and treatment of diseases threatening people and animals around the world. What We Look For If you are intellectually curious and passionate about making a global impact, join us. Here, you can leverage your creativity, technical expertise, and scientific knowledge to help save and improve lives. Our team is always evolving, and we invite you to be part of this journey to bring hope to those battling the world's most challenging diseases. Qualification : Bachelors or Masters degree in Pharmaceutical Sciences, Biology, Chemistry, Computer Science, Engineering, or related field.

Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...

Engineering Manager - Platform Location: Hyderabad, India. We re revolutionizing the integration industry and we want you to join us! Our core mission at Celigo is simple: To make automation of business processes as simple as possible by enabling anyone in the enterprise to build or deploy integrations across thousands of cloud applications. You get the best of both worlds: a high energy driven start-up culture with a company that has established itself in the dynamic high growth iPaaS market with thousands of value driven customers. Your Role Celigo is looking for an experienced Engineering manager to lead one of our Platform teams. Our platforms are built to be highly available and scalable supporting large-scale transactions. Our criteria of a successful engineering leader is one who understands the business landscape, is excited to work with people, highly collaborative, energetic, passionate about our product & our customers, and at the same time technically strong & loves technology. You will manage and lead a team of high-caliber developers working on one of our important platform areas. We expect our Engineering Managers to be customer focused, have an excellent grasp on business priorities, and be able to translate the team s contributions to tangible business value for our company. They are passionate about hiring & grooming high quality talent, keeping them focused & motivated and representing the team to leadership. They should possess stellar delivery execution skills, build good relationships with Product Management, have a good understanding of ROI, manage the technical team s roadmap and keep technical debt under control. Masters/Bachelors degree required in Computer Science/Engineering, Software Engineering or Equivalent discipline (EEE, ECE). 12+ years of total experience in Software Product Development with at least 6 years of team management experience in leading. Experience building and leading team(s) of high-caliber software engineers. Must have successfully delivered complex, demanding projects for large scale SaaS product(s). Experience working in an Agile development environment. Experience playing the scrum master for at least one year is preferred. Excellent communication skills both verbal and written. Strong organizational and time management skills. Experience with full product life cycle including post production release support. Experience working with multiple functions including but not limited to Product Management, Program Management, Quality Assurance, UI/UX design teams, Documentation, Customer Success teams (including Support). Should be experienced in Software Engineering best practices including coding standards, code-reviews, Source Control, CI/CD, Testing, Security Standards, Compliance. Ability to handle ambiguity and comfortable working with minimal specifications. Drive the execution and delivery of features by collaborating with program managers, product owners, engineers (Dev & QA), architects and other cross-functional teams. Collaborate with Product Managers to align on business objectives, priorities, trade-offs and assess risks, if any. Take critical decisions for the team whenever required to result in a successful product delivery. Should foresee issues and prevent/resolve them at the earliest opportunity. Work following Agile development methodologies using various related tools, like JIRA. Ensure the team is motivated, focused, clear on priorities and have all the needed resources for successful execution. Should encourage and be a role-model for the team to go above and beyond. Represent the team in business related discussions and articulate business values of the team s contributions in larger business-focused forums and/or to senior management. Drive technical excellence and high quality deliverables. Should constantly think for the future by building the right infrastructure at the right time. Provide guidance, career development and coaching to team members. Participate in planning, architecture, and design discussions. Collaborate with cross-functional teams for coordination, planning, design decisions, and reviews. Is passionate about making a world-class software organization. Has experience building large-scale distributed platforms either as part of a team or must have managed a team building them. Enjoys a fast-paced environment, working with a highly-talented team and shifting priorities. Has excellent problem solving and analytical skills. Is great at making data-driven decisions; should use appropriate metrics and report using them in Executive/senior leadership meetings. Is comfortable in designing and implementing new processes (or) modify existing processes internally to improve the efficiency of the team. Has the ability to build strong relationships with stakeholders and key partners for the program. Has strong business and technical vision. Can stay abstract or detail oriented as the situation demands. Has demonstrated the ability of thinking big, bringing new ideas, building teams & infrastructure for the future. Learns quickly; must know when to listen, and when to take charge. Qualification : Masters/Bachelors degree required in Computer Science/Engineering, Software Engineering or Equivalent discipline (EEE, ECE).

Job Title: Senior Product Manager/Strategy Company: Oracle Location: Hyderabad Position Summary Oracle is seeking a Product Manager for its Oracle Insurance Policy Administration (OIPA) product within the Life & Annuities insurance space. OIPA is a leader in the market for life insurance policy administration, offering scalable and flexible solutions for life insurers. As a Product Manager, you will lead the full lifecycle of these products, from ideation through to market launch, working closely with cross-functional teams to deliver customer-centric solutions. Key Responsibilities Product Leadership: Own the end-to-end product lifecycle for Life & Annuities insurance solutions. Define and execute the product strategy, roadmap, and vision, aligning with organizational goals and market needs. Collaborate with cross-functional teams (engineering, design, marketing, sales, operations) to deliver innovative, scalable solutions. Industry Expertise: Possess deep knowledge of Life & Annuities insurance products (term life, whole life, universal life, annuities, riders). Lead the design of product templates and configurations for streamlined implementation. Stay updated on regulatory, market, and technological trends to anticipate changes and opportunities. Innovation with GenAI: Explore and implement Generative AI-driven solutions to enhance product personalization, underwriting, customer service, and claims management. Work closely with data science and engineering teams to develop AI-enabled tools and bring innovative solutions to market. Stakeholder Communication: Present complex ideas and strategies to stakeholders, clients, and executive leadership in a compelling manner. Develop persuasive product documentation, including business cases, product requirements, and technical specifications. Represent Oracle at industry events, conferences, and client meetings. Implementation Expertise: Leverage experience in implementing Life & Annuities insurance products across various platforms. Work with delivery teams to ensure seamless product launches and customizations. Additional Responsibilities: Gather and document business requirements for new enhancements. Collaborate with product teams to develop user stories, UI mock-ups, and solicit user feedback. Work with sales and marketing teams to develop product collateral and maximize product adoption. Conduct presentations and training sessions to internal stakeholders, customers, and partners. Ideal Candidate Qualifications/Skills Education: Bachelor s or Master s degree in Commerce, Business, or Computer Science from a reputed college/university. Experience: At least 8 years of relevant experience with a minimum of 6 years in Life & Annuities insurance. Industry Expertise: Strong experience in designing or implementing Life & Annuities insurance products. Solutioning Skills: Proven track record of delivering client-focused solutions and managing implementation plans. Project Management: Ability to manage multiple projects, deadlines, and priorities in a fast-paced environment. Collaboration: Strong organizational skills and the ability to work effectively across cross-functional teams. Self-Starter: Proactive, results-driven with a focus on continuous improvement and staying updated with emerging market trends and technologies. Certifications: Any certifications in the Life Insurance domain are a plus. Preferred Skills Experience with Generative AI applications in insurance. Strong leadership and communication skills to engage internal and external stakeholders. Prior experience with insurance policy administration systems. Qualification : Bachelors or Masters degree in Commerce, Business, or Computer Science from a reputed college/university.

Role: Associate Director, S1 Risk & Compliance Grade Level (Internal): 12 Business Division: S&P Global Sustainable1 About the Team: The Sustainable1 Business Risk & Compliance team partners closely with Sustainable1 s global business units and legal teams to identify, monitor, and manage business risks, potential conflicts of interest, and regulatory obligations. The team plays a vital role in ensuring Sustainable1 operates with integrity, complies with relevant policies, and proactively addresses emerging risks. Responsibilities & Impact: As an Associate Director within the Business Risk & Compliance team, you will help shape and enhance Sustainable1 s Compliance program by driving critical initiatives and processes across the business. Your responsibilities will include: Key Responsibilities: Develop and maintain relevant Compliance policies and guidelines to align with regulatory expectations and industry best practices. Oversee and manage day-to-day compliance activities, ensuring adherence to internal policies and preparedness for upcoming regulations. Deliver targeted education and training to Sustainable1 employees on policies, procedures, and regulatory developments. Identify and assess potential risks to Sustainable1 s business and work with stakeholders to determine and implement mitigating actions. Monitor, track, and report on policy violations and provide regular compliance reporting to senior leadership, including the Global Head of Business Risk & Compliance. Lead and participate in compliance investigations, maintaining confidentiality and diligence throughout the process. Support Risk & Compliance Operations tasks and projects as needed. Collaborate with global counterparts to ensure consistency and best practice sharing across Sustainable1 s risk and compliance functions. Partner with Legal, Government Affairs, and Public Policy teams to support regulatory engagements and policy discussions. Continuously evaluate and improve Compliance processes and workflows to enhance efficiency and effectiveness. Additional Responsibilities: Stay up to date on regulatory developments, particularly those related to ESG and sustainability. Actively participate in relevant Risk & Compliance Committees. Collaborate with Divisional and Enterprise Compliance teams to support broader compliance initiatives as required. The Impact: This role plays a pivotal part in embedding a strong compliance culture within Sustainable1, supporting the business in managing risks effectively while meeting its regulatory obligations. Through education, monitoring, and active risk management, you will help strengthen Sustainable1 s governance framework and contribute to the division s long-term success. This position reports directly to the Global Head of Business Risk & Compliance, Sustainable1. What We re Looking For: Experience: Minimum 5+ years of Compliance experience, preferably within financial services, data & analytics, or a sustainability-related business. Education: Bachelor s degree required. ESG/Sustainability domain expertise would be a significant advantage. Key Competencies: Strong understanding of compliance processes, risk management, and regulatory frameworks. High ethical standards and unwavering integrity, with the ability to stand firm on critical compliance matters. Excellent interpersonal and collaboration skills, fostering partnerships across teams and regions. Analytical mindset with problem-solving abilities and a focus on operational efficiency. Clear and concise communication skills, with experience in delivering effective compliance training across organizational levels. Strong organizational skills, with the ability to manage multiple priorities under pressure. Global mindset ability to work effectively with diverse teams across multiple jurisdictions. Technical Skills: Proficiency in Microsoft Excel, Word, PowerPoint. Familiarity with Smartsheet is preferred. About Sustainable1: S&P Global Sustainable1 is S&P Global s centralized source for sustainability intelligence, delivering comprehensive sustainability data, products, and insights across global markets. Sustainable1 helps clients assess risks, uncover opportunities, and shape long-term sustainable growth strategies. With expertise spanning climate risk, energy transition, sustainable finance, and more, we provide the Essential Intelligence that empowers companies, governments, and institutions to act with confidence in a rapidly evolving sustainability landscape. Qualification : Bachelors degree required.

Position: IT Project Manager Location: Hyderabad, Telangana Employment Type: Full-time, Permanent Industry: IT Services & Consulting Department: Project & Program Management Role Category: Technology/IT Responsibilities: Lead and manage IT projects through the entire project lifecycle, from initiation to closure. Define project scope, objectives, and deliverables in collaboration with key stakeholders. Develop detailed project plans, timelines, and budgets, and track progress against key milestones and deliverables. Coordinate and collaborate with cross-functional teams, including developers, engineers, designers, and business stakeholders, to ensure project success. Identify and manage project risks and issues, and implement effective mitigation strategies. Communicate project status, updates, and key decisions to stakeholders and project team members. Manage project resources, including task allocation, budget management, and ensuring adherence to timelines and deadlines. Facilitate project meetings, workshops, and reviews, ensuring alignment and open communication among team members and stakeholders. Ensure adherence to project management best practices, methodologies (e.g., Agile, Scrum), and organizational standards. Contribute to continuous improvement initiatives and lessons learned to refine and enhance project management practices and processes. Requirements: Education: UG: B.Tech/B.E. in Any Specialization PG: M.Tech in Any Specialization, MBA/PGDM in Any Specialization, MCA in Any Specialization Experience: Proven experience as an IT Project Manager with 10+ years of managing IT projects and 5+ years of team management. Technical Skills: Strong understanding of project management methodologies, frameworks, and best practices (e.g., Agile, Scrum). Solid technical background and understanding of IT systems, infrastructure, and the software development lifecycle. Soft Skills: Excellent leadership, communication, and interpersonal skills with the ability to lead and motivate cross-functional teams. Strong problem-solving and decision-making abilities to navigate complex project environments. Tools: Experience with project management tools and software. If you have the experience and skills to lead successful IT projects and drive efficiency within a dynamic environment, we invite you to apply and join our team in Hyderabad.

About Us Planful is a leader in financial performance management cloud software, helping businesses achieve peak financial performance through streamlined planning, budgeting, consolidations, reporting, and analytics. Our platform empowers finance, accounting, and business professionals to plan confidently, close faster, and report accurately. More than 1,500 organizations, including industry leaders such as Bose, Boston Red Sox, Five Guys, Grafton Plc, Gousto, Specialized, and Zappos, rely on Planful to accelerate cycle times, improve productivity, and enhance accuracy. Backed by Vector Capital, a global private equity firm, Planful remains at the forefront of innovation in financial performance management. Learn more at planful.com. About the Role: Technical Customer Account Manager Planful is seeking a Technical Customer Account Manager to manage key customer account tasks and support global clients in adopting new features of our platform. Reporting to the AVP of Customer Experience in India, you will help customers maximize their use of Planful s solutions through proactive account management, feature adoption support, and leading training sessions. In this role, you will engage regularly with a global customer base, ensuring smooth operations and high levels of satisfaction. Strong English communication skills are essential for success, as you will communicate complex concepts in a clear and engaging manner. Responsibilities Account Management: Handle routine administrative tasks, including user management, account configuration, and organizing training sessions. Feature Adoption: Promote the value of new product features and guide customers through their adoption journey. Customer Support: Help customers fully utilize Planful s platform by providing ongoing support and conducting regular check-ins. Training & Enablement: Lead customer training sessions to ensure users are equipped to make the most of the platform s capabilities. Customer Communication: Build strong relationships and maintain effective communication with global clients. Cross-functional Collaboration: Work closely with internal teams to deliver a seamless and consistent customer experience. What You Bring to the Table Operational Expertise: Proven experience managing administrative tasks such as user management, account setup, and customer training. Strong Communication Skills: Excellent verbal and written English, with the ability to explain technical concepts clearly and effectively. Customer-Centric Mindset: Proactive approach to customer engagement and relationship management. Experience in a customer-facing role, particularly in SaaS or customer support, is highly preferred. Technical Aptitude: Ability to quickly learn and explain new software features to customers. Experience with product-based SaaS companies is strongly preferred. Financial Expertise: Bachelor s or master s degree in accounting or finance, or at least 3 years of experience in an accounting or finance-related role. Adaptability: Willingness to learn, grow, and thrive in a dynamic, fast-paced environment. At Planful, our mission is to help our customers and our people achieve peak performance. We are proud of our best-in-class culture, built on a foundation of collaboration, innovation, and personal growth. Here s what makes Planful a great place to work: Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly company-wide wellness days. Parental Support: 3 months of diaper supplies and meal deliveries for the first month of maternity/paternity leave. Annual Company Event: Planful Palooza a company-wide culture kickoff, most recently held in Goa, India. Professional Growth: Company-wide mentorship program, executive-sponsored initiatives, and manager-specific monthly training programs. Employee Resource Groups (ERGs): Join groups such as Women of Planful, Parents of Planful, and more. We encourage everyone to bring their authentic selves to work and support new ERGs along the way. Qualification : A Bachelors/Masters degree in Accounting or finance is highly preferred, or the equivalent of 3 years of experience in an accounting/finance-related role.

About HSBC If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you re aiming to reach the top or take your career in an exciting new direction, HSBC provides opportunities, support, and rewards to help you achieve your goals. With operations in 64 countries and territories, HSBC is one of the largest banking and financial services organizations in the world. We strive to be at the forefront of global growth, enabling businesses to thrive, economies to prosper, and helping individuals realize their ambitions. Role: Project Manager We are currently seeking an experienced professional to join our team as a Project Manager. In this role, you will lead complex IT infrastructure projects, engage with stakeholders, manage project alignment, and oversee financial and executive reporting. You will be a critical part of ensuring that HSBC s projects are successfully delivered and aligned with wider organizational goals. Key Responsibilities: Stakeholder Engagement: Influence the project approach and secure stakeholder buy-in for the project plan, commitments, and changes. Support project and technology teams to proactively manage delivery, balancing scope, schedule, resourcing, dependencies, communications, and budget. Project Alignment & Reporting: Ensure the project aligns with wider program objectives and, when necessary, the broader change portfolio across HSBC. Oversee the monitoring and reporting of progress, issues, dependencies, and risks to program management, internal stakeholders, and steering committees. Provide recommendations to guide decision-making to ensure continued progress toward delivery and benefit realization. Financial Management: Track and manage operating and capital spending within budgetary constraints, identifying risks and discrepancies. Ensure adherence to financial processes and report on financial business case commitments. Project Management Office (PMO): Assist in developing and managing the project management office (PMO) or project management practice. Encourage adherence to the project management framework, security controls, and technology architecture by ensuring compliance with standard controls. Executive Reporting: Provide timely updates to global/regional/business functions and contribute to executive leadership teams to assess performance against project/program objectives. Help identify future roadmaps and areas for improvement. Requirements: Experience: Proven experience managing large, complex IT infrastructure projects and programs using Waterfall, Hybrid, and Agile methodologies. Strong ability to direct and influence stakeholders in a matrix-oriented environment and to build partnerships at both junior and senior levels. Extensive experience in delivering large-scale IT infrastructure projects in a global and complex environment. Proven experience in stakeholder and relationship management. Skills & Certifications: Strong project and program management skills, including decision-making, communication, critical thinking, analytical, and interpersonal skills. PMP or equivalent certifications are desirable. Experience in reporting and presenting to C-suite leadership, enabling executive teams to review performance against project/program objectives. At HSBC, you ll be part of a dynamic and innovative global organization that offers continuous professional growth, flexible working arrangements, and a collaborative work culture. Join us to make an impact on a global scale and shape the future of financial services.

Description The CSG Strategy & Analytics Senior Manager professional will play a crucial role in supporting the explosive growth of Salesforce. This role is a hybrid of traditional jobs in strategic planning, renewals strategy, business operations, reporting, and analysis requiring a mix of market analysis, renewals analytics, and business operational support. This role is part of a high-performance team comprised of professionals from a diverse set of backgrounds and skills. Success in this role means assisting the Renewals team to drive the continued success of Salesforce by supporting our customer success strategy and will play a pivotal role in driving the growth of Salesforce's Renewals. Sample projects range from the strategic to the very operational including evaluating growth opportunities, business planning, customer segmentation, dashboard creation, automation of processes, and regular review of key performance metrics. As a people manager, this role will lead a team of versatile analysts and senior analysts, fostering a collaborative and high-performing environment. The deliverables include detailed analytic models, custom performance analysis, building scalable reporting, ensuring robust data governance, and packaging findings into presentation-ready content for Salesforce executives. The role requires interaction with various areas of the organization and provides exposure to senior executives. Additionally, this role will serve as a key partner to the data engineering contacts based in India to ensure a comprehensive data strategy for the evolving business. We are seeking a strategic thinker who can effectively balance detailed analysis with a comprehensive understanding of broader business objectives. The ideal candidate will possess the ability to synthesize complex data and insights into clear, actionable strategies that align with our overarching goals. Responsibilities: Lead and manage a group of Analysts, Senior Analysts and Managers in their growth and understanding of the business. This includes offering guidance on complex projects, sharing industry insights, and supporting their development of critical skills necessary for success in their roles Deliver recommendations and insights that support senior stakeholders (VPs and SVPs) in managing their KPIs Act as the primary point of contact for data engineering teams based in India, ensuring a robust data strategy roadmap that aligns with the evolving needs of the business. Collaborate closely with engineering contacts to implement best practices in data management, governance, and integration. Understand the underlying data architecture supporting the Renewals business, and how to use it to report on business performance and forecast results. Assist in developing and delivering presentations for senior executives to engage with their leaders or counterparts Identify and optimize the true drivers of financial performance, productivity, customer engagement, and other metrics Lead the development of Business Intelligence (BI) dashboards for use by global leaders and field teams in the CSG Renewals group and broader Customer Success Group Spearhead initiatives to automate reporting processes, enhancing efficiency and accuracy. Develop and implement automated reporting solutions that provide timely and actionable insights, reducing manual effort and enabling the team to focus on strategic analysis. Desired Skills/Experience: 7+ years of experience in renewals/sales analytics, business intelligence, or a related field. 4+ years of experience in managing and leading teams, with a proven track record of fostering a collaborative and high-performing environment. Demonstrated experience in dealing with data governance, including the implementation of best practices for data quality, security, and compliance. Self-starter and a high degree of motivation to go above and beyond the task at hand Bachelor s degree in the quantitative field from an accredited university. MBA or Masters in a technical field a plus Proficiency with SQL and Tableau (or a similar data visualization tool). Python and/or R a plus Valuable work experience focused on quantitative analysis, Excel, and logical reasoning Experience creating BI dashboards and assets end-to-end; from initial scoping, data wrangling, asset creation, deployment and enablement Familiarity with CRM and data management Strong communication skills; both written and verbal Team player able to lead and work effectively at all levels of an organization with the ability to influence others to move toward consensus Strong situational analysis, negotiation, and decision-making abilities. Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies Qualification : Bachelors degree in the quantitative field from an accredited university. MBA or Masters in a technical field a plus

The Opportunity We're seeking an experienced Director or Senior Product Marketing Manager (depending on experience) to drive our product marketing initiatives for Adaptive MDR. This role offers a unique opportunity to make a significant impact in the cybersecurity landscape, with the potential for leadership growth. Your Impact As a key player in our marketing team, you'll shape our product marketing direction, create compelling content, and drive our products' success in the competitive cybersecurity market. Key Responsibilities Strategic Leadership & Messaging Develop and execute comprehensive product marketing strategies for our Adaptive MDR solution. Craft compelling product positioning, messaging, and narratives that resonate with our US target audience and illustrate our unique value proposition. Lead go-to-market strategies for new product launches, ensuring successful adoption and market penetration. Collaborate with cross-functional teams to align marketing efforts with business objectives. Content Creation & Campaign Management Create engaging content across various formats, including thought leadership assets, landing pages, solution decks, reports, blogs, and demos. Design and execute strategic marketing campaigns with clear goals, targeted messaging, and precise segmentation strategies. Ensure all content and campaigns align with our brand voice and communicate our product benefits effectively Industry Presence and Thought Leadership Lead Netenrich's presence at key industry events and deliver compelling presentations to customers, influencers, and conference audiences. Build and maintain relationships with industry analysts and influencers to enhance our market position. Market Intelligence and Analysis - Conduct thorough market research to gain insights into customer needs, market trends, and competitive landscape. Analyze campaign effectiveness and provide data-driven recommendations to improve marketing performance and product positioning. Your Qualifications 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry. Deep understanding of MDR solutions and related technologies (SIEM, SOAR, security operations). Proven track record in developing and executing successful marketing strategies for complex technical solutions, preferably involving advanced technologies (Data Lake, AI/ML, Big Data, SaaS, and Cloud). Exceptional storytelling abilities and strong public speaking skills, with experience presenting to diverse audiences. Demonstrated ability to work effectively with cross-functional teams, including product management, sales, and technical teams, and drive data-driven decisionmaking. Experience in competitive analysis, market positioning, and using marketing analytics tools. Experience working in a global company with distributed teams is a plus. Ability to adapt quickly in a fast-paced, evolving industry. Future Growth Opportunity While initially an individual contributor role, this position has strong potential to evolve into a key leadership role as our team expands. The ideal candidate will demonstrate the ability to mentor and guide team members, shaping our product marketing organization. Competitive salary and comprehensive benefits package. Opportunity to work with innovative technologies in a rapidly growing industry. A collaborative and inclusive work environment that values diversity of thought. Significant professional development and career growth opportunities. Chance to make a real impact in the cybersecurity space. At Netenrich, you'll shape the future of cybersecurity marketing and grow into a leadership role. If you're a strategic thinker with a passion for technology, a track record of marketing success, and the ambition to lead and innovate in cybersecurity, we want to hear from you! Qualification : 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry.

Overview Are you passionate about working with partners and helping them build and scale their SaaS services on Azure? Do you have a strong background in program management, cloud computing, and business analytics? If so, we have an exciting opportunity for you! We are looking for a Technical Program Manager (TPM) to join the Azure Native ISV Services team, which is responsible for enabling and supporting ISV partners who want to leverage Azure as their platform of choice for delivering SaaS solutions. As a Technical Program Manager, you will work closely with one or more ISV partners, such as Elastic, and help them achieve their goals of building, running, and growing their services on Azure. You will also drive internal programs within the team and across Azure to ensure a smooth and streamlined process of project execution, tracking, reporting, and compliance. Qualifications To be successful in this role, you should have: A bachelor's degree in computer science, engineering, or a related field, or equivalent work experience. At least 5 years of experience in program management, preferably in cloud computing or SaaS domains. Excellent communication, collaboration, and negotiation skills, with the ability to work effectively with internal and external stakeholders at various levels. Strong analytical and problem-solving skills, with the ability to define and measure key performance indicators and drive data-driven decisions. Experience with Azure services, DevOps tools, and compliance frameworks is a plus. If you are interested in this role, please apply online with your resume and a cover letter explaining why you are a good fit for the position. Responsibilities As a Technical Program Manager, you will: Lead the end-to-end program for a partner company like Elastic for Azure Native ISV Services, covering all aspects of building their SaaS service on Azure, such as delivering a control plane on Azure, bringing up and managing their service on Azure with dependencies on various first party Azure teams, and providing a streamlined support channel as the service runs and scales on Azure. Establish and monitor clear business and engineering metrics for the Azure Native ISV services and report them regularly to cross-company stakeholders across Azure, helping teams and the ISV partner reach target ACR goals. Scale the current Azure Native ISV services by serving the above two requirements for a larger set of partners. Ensure a smooth and streamlined process of project execution and tracking within the team using Azure Devops and report to stakeholders on team progress in OKRs. Manage compliance on production services consistently and fold into regular project execution tracking.

Overview Overview The Garage The Microsoft Garage is a program that puts Microsoft's priorities into action for our employees and our customers. We design and deliver programs that drive cultural value, business value for and customer value by innovation and experimentation around real world challenges. We do this through large-scale events like the Microsoft Global Hackathon, the world s largest corporate hackathon, and through our programs and facilities at Microsoft development centers around the world. The Garage drives business value through innovation, empowering employees to experiment, collaborate, and create solutions that align with Microsoft's strategic priorities. We also deliver customer value by supporting their innovation journeys, co-creating with them to address their unique challenges and unlock new possibilities. With 15 Garage facilities around the world, we offer a variety of programming that helps our employees learn, collaborate, and work hands-on with the world s most interesting technologies. Additionally, we provide digital and on-demand experiences to Microsoft employees, customers, and partners globally. Overview Garage Lead Role As a Garage leader for the Garage in Hyderabad, India, you will bring a proven track record in building, producing, and delivering impactful programs, events, and employee and industry engagements. You will have a passion for learning and technology and experience running and participating in hackathons and/or innovation processes. Ideally, you will have relationships with Microsoft s partners and competitive companies. You will be a self-motivated learner with a passion for teaching, enabling, and engaging others. You will have experience as a community builder, along with strong collaboration skills and strong technical acumen. Your experience in software development, programming, or hardware will benefit you in this role. Your technical curiosity and willingness to learn new things will be key for success. You will also bring organizational experience, a diverse background, and familiarity with Garage programs. Qualifications Core Attributes for Success: Demonstrates growth mindset, with a passion for technology, progress, and continuous learning. Possesses intellectual curiosity to explore contemporary technologies and scientific advancements shaping the industry. Passionate about community building, enabling hands-on exploration, and fostering innovation in others. Exceptional collaborator, with a willingness to build on others' work and enable collaboration on their own contributions. Strong presentation and facilitation skills, capable of commanding attention and inspiring influential audiences while also supporting others to lead. Adept in business development and forming partnerships with internal stakeholders and external entities to build coalitions and drive successful projects and programs. Ability to work through self-directed, ambiguous situations. Technical Skills and Practical Experience A technical degree or related career experience in the technology industry and with software. Deep experience in the innovation space either with coaching experience or working as a developer evangelist. Proven experience working with and building community in a technical context. A passion for and experience with making and the maker movement. A passion for hacking and/or experience producing and delivering hackathons. Experience creating and/or delivering employee programming. #Research Responsibilities Oversee the daily and weekly operations of the Microsoft Garage in Hyderabad, including designing, curating, and delivering innovative experiences for employees, customers, and ecosystem partners. Plan and execute the Microsoft Global Hackathon and other hackathons throughout the year, ensuring impactful and engaging events. Design and deliver tailored engagements and experiences that align with the needs and interests of employees and local site leadership. Collaborate with global Garage teams to create, curate, and share content and programming across local and worldwide Garage sites. Build and maintain partnerships with key stakeholders, including local senior leadership, tech leaders, civic organizations, and the broader innovation community. Develop and deliver digital programming, including sourcing and scheduling talks with internal and external speakers, and documenting workshops or employee experiences. Coordinate and execute events and engagements for diverse audiences, including employees, internal teams, and external partners.

The Opportunity: We are re-imagining agricultural insurance with the power of Public Cloud, GIS, Remote-sensing and cutting-edge AI-based algorithms to assess, model and price insurance risks for farmers adequately. We are taking the latest advances in Mobile, Geospatial technologies and the web to empower the next generation of agricultural insurance. One of our eminent clients is looking for a Senior Program Manager specializing in strategic delivery. You will work on highly complex, cross-team, multi-year product delivery and help to ensure teams are delivering high quality products and services while being responsible for the over-arching roadmap. You will help teams work on predictability and quality while supporting engineering and operational excellence. You will define roadmap deliverables, develop program execution plans, track progress, anticipate risks, provide escalation management, make sound trade off decisions, and balance business needs versus technical constraints. The candidate will make an impact by aligning business and global technology goals while managing relationships across cross-functional teams and influencing decisions across multiple work streams and executive leadership. The primary customers for the role are engineering leaders, product managers, developers, and analytics teams of the client. The candidate will have a deep understanding of Lean-Agile program management practices (including SAFe), DevOps, and SRE principles and practices. The candidate s technical depth should include understanding the principles behind why engineering teams make architectural decisions, including cloud native platforms, streaming data platforms, and the challenges faced when providing secure solutions in regulatory spaces as well as ensuring the privacy of our customers. Roles and Responsibilities: Partner with Engineering, Product Management, and User Experience teams to define, prioritize, and implement features, infrastructure, processes, and workflow, and oversee the framework that drives product backlog management and product/feature releases Manage scope and change management practices and drive governance to ensure strong scope change control Drive and oversee coordination of cross-functional teams involved in the product development to support all aspects of the program management Manage the weekly forums of health measurement, dashboard generation, status reporting, risk monitoring, issue escalations, process audit & reporting Establish quality standards to be followed across the teams. Monitor process adherence & activate remediation protocols where needed Provide on-going visibility to all stakeholders on program status including key decisions, dependencies, risks, issues, metrics, etc. Uncover, anticipate, raise, and aggressively remove obstacles which prevent teams from delivering against expected program outcomes. Support the teams to collaboratively drive continuous improvement and create a learning organization to enable speed to market and foster innovation. Actively seek to improve the engineering delivery pipeline reducing cycle time and increasing quality and security posture. Create order out of chaos as needed, and masterfully navigate ambiguities to create direction and strategy through discovery and a product mindset. Provide thought leadership and perspective across multiple organizations to eliminate knowledge silos. Be responsible for tool assessment and recommendation in alignment with program management best practices Desired Skills and Experience: Bachelor s degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience 20+ years experience in engineering, engineering program management, technical program management, product management, or related area Extensive experience using, managing, and supporting teams with Agile program management tools, such as Jira, Rally, Confluence, etc. Experience managing programs across cross functional teams, building sustainable processes and coordinating release schedules Solid experience in driving process improvements and implementation of various tools related standard processes Certification in Lean-Agile practices, such as Certified Scrum Master or SAFe. Experience managing complex programs with solutions relying on cloud-native technologies. Extensive experience managing programs supporting Platform service-oriented or SaaS based solutions. Strong verbal and written communications skills with the ability to influence the enterprise. Qualification : Bachelors degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience

Preferred Skills/Experience: Experience working in the eCommerce industry is an added advantage, but not limited. Experience working in the Agile environment Product Development experience is an added Architectural experience is a huge plus Roles and Responsibilities: Minimum 7 plus years of experience on Java technologies Experience in Java and related technologies (Hibernate, Spring), UI Technologies like Angular and jQuery development experience Requires Bachelor s Degree or Foreign Equivalent in Computer Science, Computer Engineering, Computer Information Systems or a related field of study. Strong experience in Java, J2EE, Hibernate, Spring, AngularJS & Angular, jQuery, web Methods, Web Services and Web Application Server: Apache Tomcat Experience in Software Design with applied knowledge of Key design principles Experience in automating all the aspects of Engineering Experience working in an Agile framework Experience in developing complex business solutions Continuous Integration, deployment experience and Prototyping experience. Demonstrate problem-solving (analysis) and demonstrate ability to mentor others. Understanding of Data Structures and Algorithms, including time and space complexity optimization. Exposure to Data structures/algorithms development, Unix and SQL/PL SQL database development Ability to contribute to development team and help achieve key business objectives Ability to perform design and code reviews Ability to identify system changes and verify that technical system specifications meet the business requirements Ability to guide junior developers and can manage the delivery of the team. Strong written and verbal communication skills, including the ability to effectively collaborate with multi-disciplinary groups at all organizational levels Must possess Strong problem-solving skills, analytical skills, good communication, presentation skills, Good attitude, self-motivated and the ability to work independently. Employment Type Full Time Industry Information Technology, Product, and Services. About Techouts Would you want to be a part of an organization that is thriving consistently to expand its echelons and innovating Digital Transformation. At Techouts we intend to vie with the best by serving and emulating client expectations. We provide high end product engineering- services and solutions primarily in Digital Technologies, platforms like SAP Hybris, Adobe (Full Stack) and Java. Headquartered in Hyderabad, Techouts has Operations in Noida and Bangalore Why Techouts? 1. Opportunity to work with clients of indisputable repute 2. Upskilling programs that facilitate career progression 3. Consistent in updating learning and development modules as per the current trends and needs. 4. Scaling Growth opportunities since we are increasing the headcount and our portfolio. Qualification : Bachelors Degree or Foreign Equivalent in Computer Science, Computer Engineering, Computer Information Systems or a related field of study.