Service Cloud Jobs in Bengaluru

Manager, Go-To-Market Technology Support Operations Location: Bengaluru Department: Business Technology Experience: 7+ Years (3+ Years in Team Management) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, on any device, from anywhere. Our Okta and Auth0 platforms offer secure access, authentication, and automation placing identity at the center of digital transformation and enterprise growth. At Okta, we celebrate diverse backgrounds and experiences. We aren t looking for a perfect fit we re looking for lifelong learners and collaborative builders who bring unique value to our mission. The Team You ll join the Go-To-Market Technology (GTM) group, a core part of Okta s Technology, Data & Intelligence (TDI) organization. Our vision: drive clarity, collaboration, and accountability across the business while enabling Okta s scale and growth. The Opportunity We re seeking a Manager to lead the Support Operations team within GTM Technology. This role is responsible for managing a team of Business Application Administrators who oversee and support Okta s GTM systems primarily Salesforce and integrated applications such as ServiceNow. You ll drive operational excellence, oversee capacity and team development, collaborate cross-functionally, and shape how we support and optimize business applications across global teams. This role requires strong technical know-how of the Salesforce ecosystem, a mindset for process improvement, and a passion for team leadership. Key Responsibilities Leadership & Talent Development Build, motivate, and lead a high-performing team of application administrators. Hire, mentor, and retain top talent through coaching and career planning. Provide direction and remove roadblocks to help your team succeed. Foster a culture of learning, ownership, and continuous improvement. Performance Management Define and track KPIs and team SLAs with a data-driven approach. Manage team resource allocation and adjust capacity as business needs shift. Identify skill gaps and build plans to address them through training and hiring. Cross-Functional Collaboration Partner with Technology, Data & Intelligence, Security, and Compliance teams to align on goals and incident handling. Refine escalation processes for a smooth support experience across teams. Enable seamless knowledge transfer and system supportability. Documentation & Automation Lead the Knowledge Centered Service (KCS) program to scale AI-driven incident resolution. Standardize and document team operational processes to ensure consistency. Security & Compliance Ensure all Salesforce and GTM-related systems adhere to compliance standards such as SOX. Collaborate with security teams on audits and mitigation of any vulnerabilities. Innovation Culture Encourage your team to explore new Salesforce, AI, and automation features. Promote participation in hackathons, Fix-It Days, and other internal innovation initiatives. Required Skills & Experience 7+ years of experience in IT or Business Systems, with 3+ years in people management. Strong expertise in the Salesforce ecosystem and enterprise SaaS tools like ServiceNow, Jira, Confluence, GitHub, etc. Experience in a global or multi-location work environment. Deep understanding of compliance (e.g., SOX) and security standards for enterprise applications. Proven track record of driving team innovation and embedding modern tools or practices. Excellent interpersonal and executive-level communication skills. Strong organizational, time management, and stakeholder alignment capabilities. Ability to remain resilient under pressure and maintain focus on team and business outcomes. High Impact: Drive global support operations for a critical business tech stack. Empowered Leadership: Build and lead a team in a dynamic, growing organization. Growth & Learning: Opportunities for continuous development in technology, leadership, and innovation. Collaborative Culture: Join a purpose-driven company with a human-centered, inclusive team culture. Join Us Become a part of a company that s transforming how identity is secured and scaled in the modern world. At Okta, you belong.

Position: Salesforce Developer (CPQ, Service Cloud, Billing) Location: Remote/Hybrid | Bengaluru, IND We're looking for a highly skilled Salesforce Developer with specialized expertise in Salesforce CPQ, Service Cloud, and Billing. If you have a strong background in developing and customizing Salesforce solutions that enhance sales, service, and billing processes, you'll be instrumental in designing and implementing complex, tailored solutions to meet our business needs. What You'll Do: CPQ Development: Customize and enhance Salesforce CPQ applications, including product configuration, pricing rules, quote templates, and approval processes. Service Cloud Development: Implement and customize Salesforce Service Cloud to optimize customer service operations, covering case management, service processes, and SLAs. Billing Implementation: Develop and integrate Salesforce Billing solutions, ensuring seamless end-to-end billing processes like invoicing, payment processing, and revenue recognition. System Integration: Integrate Salesforce CPQ, Service Cloud, and Billing with internal and third-party systems using REST/SOAP APIs, middleware, and custom integrations. Customization & Data Management: Design and implement custom objects, workflows, validation rules, and other Salesforce features. Ensure data integrity across all Salesforce clouds and connected systems, handling data migrations and quality controls. Quality Assurance: Conduct unit testing, integration testing, and debugging to ensure the stability and performance of Salesforce customizations and integrations. Documentation: Create and maintain comprehensive technical documentation, including system architecture and design specifications. Collaboration: Work closely with business analysts, project managers, and stakeholders to translate business requirements into effective technical solutions. Continuous Improvement: Stay current with Salesforce platform updates and best practices across CPQ, Service Cloud, and Billing. Recommend enhancements to existing systems. What You'll Bring: Experience: 5+ years as a Salesforce Developer, with specific, hands-on experience in CPQ, Service Cloud, and Billing. Salesforce Core: Proficiency in Apex, Visualforce, Lightning Components, and Salesforce development tools. Integration Savvy: Extensive experience integrating Salesforce with external systems using REST/SOAP APIs. Platform Knowledge: Familiarity with Salesforce data models and architecture, particularly within CPQ, Service Cloud, and Billing. Certifications: Salesforce Certified CPQ Specialist and/or Salesforce Service Cloud Consultant certifications are highly preferred. Problem-Solving: Strong problem-solving skills with a focus on delivering customer-centric solutions. Communication: Excellent communication skills, enabling effective collaboration with both technical and non-technical stakeholders. Multitasking: Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Education: Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Preferred Qualifications: Experience with Agile development methodologies. Familiarity with Salesforce Communities, Marketing Cloud, or other Salesforce products. Knowledge of JavaScript, HTML, CSS, and other web development technologies. Experience with CI/CD tools and version control systems like Git.

Manager Adobe AEM Engineering Location: Bengaluru, India Department: Experience Engineering | Adobe AEM Type: Full-Time About the Role As a Manager Adobe AEM, you will lead the delivery of end-to-end digital experience platforms for global clients using Adobe Experience Manager and other Adobe Experience Cloud solutions. You will architect, implement, and optimize scalable enterprise content management solutions, while mentoring technical teams and working directly with clients to understand and translate business requirements into robust, scalable systems. Key Responsibilities Lead design, architecture, and implementation of large-scale AEM projects (Sites, Assets, AEM as a Cloud Service). Architect AEM components, templates, workflows, tagging, publishing, and metadata models. Define and implement cloud-native, SEO-optimized, accessible, secure, and performant digital platforms. Oversee quality processes, including CI/CD (e.g., Jenkins, Bamboo, Cloud Manager), code reviews, SonarQube, and automated testing. Manage infrastructure setup and configurations: Load Balancers, Apache, CDN, DR, and AEM environments. Collaborate across cross-functional teams including frontend (React, Angular, HTL), backend (Java), QA, and DevOps. Support content migration, integrations with eCommerce platforms (Hybris, Magento), and Digital Asset Management systems. Ensure adoption of best practices in performance, scalability, monitoring, and responsive design. Interface directly with clients for technical consulting, requirement gathering, and delivery oversight. Lead and mentor development teams (20+ members) across all project phases in Agile/Scrum environments. Required Skills & Experience 10+ years of experience in software engineering with at least 5+ in AEM development. Deep expertise in AEM architecture (including SaaS/Cloud Service, SDK), deployment (Maven), and migration planning. Proficient in Java 8/11, JCR, OSGi, Sling Models, HTL, JSP, and server-side integrations. Strong understanding of frontend development (ReactJS, Angular, Bootstrap, HTML5, CSS3, JS frameworks). Familiarity with Adobe I/O Runtime, Adobe Events, and cloud platforms (AWS, Azure, GCP). Experience with Adobe Experience Cloud tools: Target, Analytics, Campaign, Launch, Scene7. Proven success in leading full-stack delivery teams including frontend, backend, QA, and PM. Knowledge of SEO, accessibility (WCAG A, AA, AAA), performance monitoring (New Relic, AppDynamics), and analytics integration. Hands-on with monitoring and observability tools: Squid, Nagios, Zabbix, Ganglia, etc. Exposure to Agile methodologies and estimation/planning across digital project lifecycles. Bonus / Preferred Qualifications Experience integrating AEM with eCommerce (Magento, Hybris, ElasticPath). Working knowledge of microservices, containerization, and RESTful services. Adobe certifications (e.g., Adobe Certified Expert AEM Developer/Architect). Familiarity with Adobe I/O integrations and Adobe Dynamic Media. Benefits Gender-Neutral Policy 18 Paid Holidays per year Parental Leave and New Parent Transition Program Flexible Work Arrangements Employee Wellness Programs About Publicis Sapient Publicis Sapient is a premier digital transformation partner helping global enterprises redefine their future with technology. With over 20,000 professionals across 53 offices worldwide, we deliver bold digital solutions across strategy, customer experience, data, and engineering.

Position: Senior Manager, Salesforce Operations Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) leads the Connected Operations Cloud, empowering industries like transportation, agriculture, and manufacturing to harness IoT data for smarter, safer, and more sustainable operations. With a global impact and a fast-scaling culture, Samsara offers unique opportunities to solve real-world challenges with cutting-edge technology. Role Overview Samsara is seeking a Senior Manager, GTMS (Go-to-Market Systems) Operations to lead the Salesforce operations team in Bangalore. Reporting to the Sr. Director of Sales Systems, this role is pivotal in building Samsara s India-based GTMS operations from the ground up, ensuring performance, scalability, and alignment across Sales, Finance, Product, and Business Technology functions. The ideal candidate is an experienced Salesforce operations leader with a passion for systems stability, stakeholder alignment, and continuous process improvement, coupled with strong people leadership and cross-functional collaboration skills. Key Responsibilities Operational Excellence & Governance Lead end-to-end incident and problem management across the Salesforce and GTMS ecosystem. Drive operational stability, reliability, and proactive issue resolution across sales systems. Manage system releases, updates, and quality control processes. Cross-Functional Collaboration Act as a bridge between Sales, Finance, Product, and IT to align systems strategy with business outcomes. Ensure seamless data flow and process integration across enterprise systems. Maintain transparent, regular communication with senior stakeholders. Strategic Planning & Cost Management Build operational strategies that support scale and growth in GTM functions. Optimize resource allocation and control budget and cost efficiency. Support and execute on long-term product and process roadmaps. Team Leadership & Development Build, mentor, and manage L2/L3 operations teams based in India. Foster an inclusive, high-performing team culture with strong talent development practices. Define KPIs and continuously improve team performance through coaching and process optimization. Vendor, Compliance & Risk Management Manage third-party vendor relationships and evaluate tools to enhance operational delivery. Enforce compliance, data security, and privacy standards within the systems landscape. Minimum Qualifications Bachelor s degree in IT, Business, or a related field (Master s preferred). 3+ years experience in a Salesforce-focused operations leadership role. Proven expertise in Salesforce Sales Cloud, CPQ, and GTM systems integration. Deep operational experience in system support, QA, and incident management. Strong executive presence, communication, and stakeholder influencing skills. High level of business acumen and ability to align tech strategy with business goals. Ideal Traits Strategic thinker with a passion for customer-centric system design. Strong collaborator across technical and non-technical teams. Agile leader ready to scale operations in a hyper-growth, data-driven environment. Curious about using AI and automation to elevate system reliability and performance. Qualification : Bachelors degree in IT, Business, or a related field (Masters preferred).

Job Title: Enterprise Infrastructure Automation Architect Location: Bengaluru, India Experience: 16 20 Years Service Line: Cloud & Infrastructure Services Educational Qualifications: B.E., B.Tech, M.Tech, BCA, MCA, MBA Role Overview: We are looking for a seasoned Enterprise Infrastructure Automation Architect to lead the design and implementation of automation strategies across our global IT infrastructure. This role is pivotal in driving enterprise-wide automation initiatives, streamlining operations, and enabling digital transformation through scalable and secure infrastructure automation solutions. Key Responsibilities: Infrastructure Automation Strategy & Roadmap Define and maintain the enterprise automation strategy aligned with organizational goals and IT objectives. Identify automation opportunities across compute, storage, network, virtualization, cloud, and data center domains. Establish automation goals, KPIs, and success metrics for continuous improvement. Evaluate and recommend emerging automation technologies and frameworks. Solution Design & Architecture Design scalable, secure, and maintainable automation architectures for enterprise infrastructure. Define enterprise-wide automation standards and best practices (e.g., IaC, scripting, orchestration). Select and standardize tools such as Ansible, Terraform, Python, PowerShell, and cloud-native automation services. Build reusable automation frameworks, templates, and modules to ensure consistency. Implementation & Governance Provide architectural oversight and support during implementation and deployment phases. Ensure compliance with automation standards and governance throughout the lifecycle. Participate in project reviews to ensure strategic alignment with enterprise automation goals. Establish governance processes for managing scripts, workflows, and infrastructure-as-code artifacts. Additional Responsibilities: Proven experience in IT Service Management and remote delivery automation environments. Ability to articulate the business value and operational impact of automation initiatives. Self-motivated, creative thinker with excellent problem-solving abilities. Excellent communication skills, both verbal and written. Technical & Professional Requirements: In-depth knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman). Expertise in infrastructure domains including compute, storage, middleware, backup (on-prem & cloud). Experience with public cloud platforms (AWS, Azure, GCP) and hybrid cloud architectures. Proficiency in security standards and best practices across global IT environments. Hands-on experience with monitoring and orchestration tools. Skilled in creating architecture diagrams and workflow visualizations using tools like MS Visio, Lucidchart, etc.

Architect - Cyber Security | Bengaluru, India Location: Bangalore (Bengaluru) Experience: 12 to 20 Years Industry: IT Security / Cybersecurity Architecture Job Summary: We are looking for a seasoned Cyber Security Architect with over 12 years of experience designing and managing security architectures across multiple industries. The ideal candidate will bring strong expertise in secure design principles, SSDLC implementation, and cloud security especially within Azure environments. Key Responsibilities: Lead the development and management of enterprise-wide security architectures for global, multinational organizations Participate in Security Architecture Review Boards and drive secure coding practices along with Software Security Development Life Cycle (SSDLC) implementation Develop and enforce secure design principles and security standards across platforms Create and maintain current and future state architecture diagrams, supporting the technical roadmap with a comprehensive understanding of the technology market Deliver security solution architectures aligned with the enterprise architecture framework Provide expert guidance on securing multi-tenant cloud environments, with a focus on Microsoft Azure Collaborate with cross-functional teams to align security strategies with business goals and compliance requirements Required Skills & Qualifications: Minimum 12+ years of experience in security architecture across at least two different industries, preferably including cloud service providers Proven track record with security architecture development and governance in large-scale multinational companies Experience with secure coding, SSDLC, and security architecture review processes Strong proficiency in cloud security architecture, especially Azure multi-tenant environments Bachelor s or Master s degree in Information Security, Computer Science, or related field Must hold CISSP certification (Certified Information Systems Security Professional) Experience with architecture certification such as CISSP-ISSAP is highly preferred Additional certifications or memberships in SANS, ISACA, or similar cybersecurity organizations are a plus Azure Architecture or Azure Security certifications highly desirable Lead cybersecurity architecture in a global, dynamic enterprise environment Work with cutting-edge cloud technologies and secure multi-cloud ecosystems Grow professionally with access to industry-leading certifications and training Influence enterprise security strategy at the highest level Qualification : Bachelors or Masters degree in Information Security, Computer Science, or related field

Senior Salesforce Developer Location: Bangalore, India About MaxVal Founded in 2004, MaxVal is a pioneer in IP services, emphasizing efficiency, cost-effectiveness, and continuous improvement. We leverage technology to enhance our service delivery and have developed proprietary internal applications that evolved into flagship products. Serving over 600 clients globally, MaxVal combines deep IP expertise with cutting-edge tech solutions, employing 725+ professionals passionate about innovation and customer success. Job Overview MaxVal is seeking a proactive Senior Salesforce Developer to join the Product Implementation team. You will play a key role in designing and enhancing Symphony, our Intellectual Property Management Software (IPMS) built on Salesforce, catering to high-profile clients. The role involves collaborating with distributed teams, ensuring adherence to best practices, managing deployments, and mentoring team members. Key Responsibilities Collaborate with customers, business units, and product managers to design and develop new Salesforce product features. Engage in solution architecture discussions to propose effective, scalable solutions. Lead technical discussions on customization vs. configuration decisions. Document design specs, architecture, APIs, and custom objects. Manage and lead a Salesforce development team, including offshore resources, in an Agile environment. Develop custom Salesforce functionality using Apex, Visualforce, Lightning, SOQL, REST/SOAP APIs. Ensure compliance with Salesforce governor limits and best practices. Design and implement integrations between Salesforce and other systems. Apply best practices in master data management on the Force.com platform. Lead sprint reviews to gather stakeholder feedback. Drive improvements in DevOps and deployment workflows. Troubleshoot complex support issues and implement robust solutions. Mentor junior developers and perform code/design reviews. Requirements Education & Experience: Bachelor s or Master s in Computer Science or related field, or equivalent experience. 5+ years hands-on Salesforce Force.com development experience. Proven expertise with Visualforce, Apex, Salesforce Lightning, SOQL. Experience in building and integrating REST or SOAP APIs. Experience delivering enterprise-grade Force.com applications. Technical Skills: Deep understanding of Salesforce platform products and ecosystem. Strong grasp of SDLC: coding standards, reviews, source control, testing, deployment. Experience with SSJS, SQL, Node.js, and Salesforce Administration. Preferred Certifications: Salesforce Platform Developer Salesforce Platform App Builder Force.com Advanced Development Certifications Qualification : Bachelors or Masters in Computer Science or related field, or equivalent experience.

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Platform Solution Architect Job Overview As a Platform Solutions Architect, you will serve as a pre-sales specialist, supporting the broader sales organization with deep technical knowledge across database and cloud workloads. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solution Architect will have an active role in providing real-world feedback to product teams to enhance the product, testing new features before they are released, and championing new features within the sales team. The Solutions Architect provides both immediate and long-term impact with their technical knowledge and position of influence with prospects and customers. Key Responsibilities Serve as a subject matter expert on Rubrik s data protection and data security solutions, focused on database and cloud workloads. Act as a trusted advisor on assigned opportunities, aligning Rubrik s technology and roadmap with customer business objectives. Lead impactful product demonstrations, technical workshops, and solution presentations tailored for technical and executive-level audiences. Contribute to high-quality proposals, white papers, and responses to RFPs/RFIs. Collaborate with presales teams to design, execute, and troubleshoot proof-of-concepts (POCs), ensuring successful outcomes. Proactively identify technical challenges and architect creative solutions to overcome sales barriers. Translate complex customer requirements into clear, actionable technical strategies. Stay abreast of industry trends in data protection, security, database and cloud technologies, effectively positioning Rubrik s solutions. Evangelize Rubrik s offerings and clearly communicate strategic direction and product roadmap aligned with customer needs. Work closely with Product Management and Engineering to influence feature development based on customer feedback and market demands. Provide competitive intelligence and actionable insights from customer engagements to internal stakeholders. Qualifications 8+ years of successful experience in customer-facing technical sales or consulting roles focused on enterprise database technologies and cloud. Bachelor s Degree in Computer Science, Engineering, or equivalent experience. Deep technical expertise in two or more areas across database and cloud: Database focus: Primary: Oracle (Oracle Cloud, Data Guard, Golden Gate, Exadata, ExaCC) Secondary: MongoDB, Apache Cassandra, SQL Server, IBM DB2, Informix, PostgreSQL Multi-Cloud focus (Azure or AWS or GCP): Primary: AWS EC2, Azure VM, GCP Compute Engine, AWS S3, Azure Blob Secondary: Azure SQL and AWS RDS Proficiency in scripting languages such as Python, PowerShell, Go, or JavaScript. Excellent problem-solving capabilities, able to troubleshoot complex technical issues and deliver scalable solutions. Experience conducting benchmarks and performance testing on enterprise systems (preferred). Demonstrated sales acumen, capable of articulating technical value to C-level executives and technical audiences including database administrators. Strong cross-functional collaboration skills with sales, engineering, and product management. Exceptional communication skills, including compelling presentations and clear, concise writing. Proven experience with data center hardware/software, cloud platforms, data security solutions, IaaS, PaaS, or hypervisor software. Self-motivated and results-driven, comfortable working remotely with a high degree of autonomy. Willingness to travel approximately 20%-50% of the time. #LF-SF1 Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Qualification : Bachelors degree or equivalent practical experience.

GenAI Engineer Location: Bangalore, India Office About the Team Rubrik's IT team is driving AI-powered transformation to enable smarter automation and scalable data solutions that protect and empower the company's mission. As part of the newly formed IT AI team, you'll be instrumental in developing AI agents and workflows to unlock the potential of generative AI in data engineering. About the Role We are seeking an experienced GenAI Engineer to join our Data Engineering team, focusing on building and deploying AI agents and workflows powered by large language models (LLMs). You will integrate data sources and develop MCP clients/servers to support LLM-based bots, collaborating closely with data scientists, engineers, and business teams to enhance GenAI adoption and deliver advanced data solutions. Key Responsibilities Design and develop data integrations using MCP protocols or traditional extraction methods. Build scalable data pipelines for GenAI model training and deployment using tools like Snowflake Cortex, Gemini Agentspace, and Databricks LLM (Mosaic AI, RAG, Model Serving). Ensure data quality, integrity, and scalability for AI workloads involving both structured and unstructured data. Collaborate with business teams, data engineers, and application developers to create products that streamline processes and drive growth. Integrate data pipelines with existing infrastructure to enable seamless data flow and analytics. Support the data engineering team in producing high-quality data products for AI workloads. Experience You'll Need 1+ year of experience building AI agents or using Snowflake Cortex, Gemini Agentspace, or similar open-source tools. 3+ years of experience in data engineering focused on AI/ML workloads. 5+ years of experience in data analytics with Snowflake or Databricks platforms. Strong programming skills in Python, Java, or Scala. Familiarity with data storage solutions (Snowflake, Databricks) and APIs. Experience with cloud configuration and data governance. Knowledge of large language models (transformers) and frameworks like LangChain. Strong problem-solving skills and ability to thrive in a fast-paced environment. Preferred Qualifications Experience building AI agents and agentic workflows. Knowledge of MCP and Agent2Agent protocols. Understanding of generative models and their applications in data engineering. Familiarity with data governance and security best practices for GenAI workloads. Experience with Agile methodologies and collaboration tools like Jira and GitHub. Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is dedicated to securing the world's data with Zero Trust Data Security.Our platform, powered by machine learning, protects data across enterprise, cloud, and SaaS applications, helping businesses stay resilient against cyberattacks and operational disruptions.

Support Engineer II Salesforce Location: Bangalore, India Team: Enterprise Applications About the Team Rubrik s Enterprise Applications team supports critical business processes across the organization by managing key SaaS platforms such as Salesforce, NetSuite, Workday, Coupa, Snowflake, and others. Their goal is to enhance scalability, system efficiency, and user experience while enabling business growth. Role Overview As Support Engineer II Salesforce, you ll be the key escalation point and hands-on technical expert supporting Salesforce functions across Sales, Marketing, Channel, and Admin modules. You ll resolve complex issues, guide enhancements, and ensure Salesforce aligns with organizational goals and compliance standards. Key Responsibilities Salesforce Support & Issue Resolution Act as the primary escalation point for Salesforce issues in Sales, Marketing, Channel, and Admin. Diagnose and troubleshoot complex problems (data issues, access, automations, integrations). Collaborate with developers, integrators, and DevOps to resolve cross-functional issues. Enhancements & Change Management Manage minor enhancements, change requests, and bug fixes. Coordinate deployment with admins, release managers, and business teams. Create documentation and training materials for end users. Governance, Compliance, & Performance Enforce data governance, access control, and security standards. Support SOX, GDPR, and other compliance through audits and documentation. Monitor and improve Salesforce system performance and scalability. What You ll Need Required Experience 5 7 years of Salesforce experience. Strong understanding of Sales Cloud, Marketing Cloud (or Pardot), Partner Portals, Admin Tools. Salesforce Administrator certification required. Proven ability to troubleshoot complex issues (Apex, Flows, Workflows, Reports, Validation Rules). Preferred Skills Experience with Service Cloud and Case Management. Familiarity with integration tools like MuleSoft, Zapier, and marketing automation platforms. Additional Salesforce certifications (e.g., Marketing Cloud Email Specialist) are a plus. Core Competencies Strong strategic thinking and solution alignment with business goals. High attention to detail, quality focus, and ownership mindset. Strong communication and stakeholder engagement skills. Ability to manage multiple priorities in fast-paced, cross-functional environments. Customer-centric, problem-solving approach. Rubrik is a leader in Zero Trust Data Security , helping enterprises protect, monitor, and recover their critical data from cyberattacks and disruptions. You ll be part of a forward-thinking team working with cutting-edge tech in a collaborative and impactful environment.

Technical Architect Salesforce Location: Bangalore, India Team: Enterprise Applications About the Team Rubrik s Enterprise Applications team is responsible for managing core SaaS systems (Salesforce, NetSuite, Workday, Coupa, etc.) supporting key business processes including Lead-to-Cash, Hire-to-Retire, and Customer Support. Their mission is to enhance business value and user experience while scaling the organization. Role Overview As a Salesforce System Architect, you will be the strategic and technical lead responsible for designing, implementing, and optimizing scalable Salesforce solutions. This is a high-impact role requiring deep technical knowledge, enterprise-grade architectural skills, and strong collaboration with both business and IT stakeholders. Key Responsibilities Architecture & Design Define scalable, secure, and maintainable Salesforce architecture. Establish design and integration standards and best practices. Evaluate and integrate AppExchange tools and third-party solutions. Development & Implementation Provide technical leadership to developers and admins on complex projects. Oversee integrations between Salesforce and enterprise systems (e.g., ERP, HRIS). Lead end-to-end solution delivery design through deployment. Strategy & Collaboration Translate business requirements into architectural blueprints. Act as a trusted advisor to stakeholders on leveraging Salesforce for impact. Align solutions with broader enterprise architecture and IT strategy. Optimization & Maintenance Monitor and optimize system performance and scalability. Address technical debt, platform upgrades, and continuous enhancements. Governance & Compliance Define and enforce data governance, security, and SOX compliance protocols. Ensure proper licensing and usage in line with Salesforce contracts. Experience You ll Need Required 10+ years of Salesforce experience, including development and architecture. Strong command of Sales, Service, Experience, and Marketing Clouds. Expertise with Lightning, Apex, SOQL, Visualforce, Flows, and LWC. Proven record of integrating Salesforce with ERP, HR, and custom apps. Deep familiarity with CI/CD tools (Copado, Gearset) and DevOps practices. Salesforce certifications: System Architect, Application Architect, or CTA (preferred). Preferred Experience with Agile/Scrum delivery. Hands-on with ETL tools like MuleSoft, Informatica, Dell Boomi. Excellent problem-solving and stakeholder communication skills. Core Competencies Strategic and architectural thinking. Leadership and mentorship of technical teams. Ability to balance multiple priorities in a fast-paced environment. Strong attention to detail and focus on quality. Strong interpersonal and collaboration skills. Rubrik leads in Zero Trust Data Security , offering cutting-edge technology to protect enterprise data from cyber threats. The company supports continuous learning, innovative work, and impactful contributions within a high-growth environment.

Job Title: Lead Salesforce Engineer Location: Bangalore, India Job Type: Full-Time (Hybrid Work Model) Experience Level: 8+ Years About Eightfold: Eightfold AI is revolutionizing the way we think about skills, careers, and talent management. With over $410 million in funding and a valuation of over $2B, we are leading the industry with our AI-powered Talent Intelligence Platform. Our mission is to transform how organizations hire, develop, and retain talent, ultimately helping individuals transform their careers. Join a dynamic team of innovators and make a tangible impact on employment worldwide. Led by experts with backgrounds from Google, Facebook, and IIT, we re on a mission to redefine how talent is connected with opportunity. What You Will Do: As a Lead Salesforce Engineer, you will lead the design, development, and enhancement of Salesforce solutions, ensuring scalability and maintainability. You will be involved in both technical leadership and hands-on development, driving improvements while mentoring junior and senior developers. Key Responsibilities: Salesforce Solutions Design: Lead and architect the development of Salesforce solutions, including customizations, programming, and data migrations. Project Management: Participate in the planning and execution of Salesforce initiatives, leading the delivery of features, enhancements, and KTLO work items. Team Leadership: Mentor and guide a team of Salesforce developers, ensuring adherence to best practices and alignment with enterprise architecture. Code Reviews & Best Practices: Promote coding best practices, perform solution and code reviews, and ensure compliance with Salesforce best practices. Stakeholder Collaboration: Work closely with GTM systems, RevOps, and business teams to define and execute on Salesforce system enhancements. Technical Debt Management: Identify technical debt and propose design strategies to restructure or overcome existing limitations without compromising functionality. Agile/Scrum Methodologies: Use Agile practices to drive development, including sprint planning, standups, and retrospectives. Salesforce Development: Develop and deploy solutions using Apex, Visualforce, Lightning Web Components (LWC), Salesforce CPQ, Flows, and APIs. Salesforce Performance Optimization: Continuously monitor Salesforce performance, identifying areas for improvement and optimization. Knowledge Transfer & Post-Delivery Support: Coordinate post-delivery activities including support, documentation, and knowledge transfer. Proof of Concept: Lead the creation and demonstration of proof of concepts to address complex business needs. Cross-Functional Collaboration: Work with teams across departments to ensure effective integration and deployment of Salesforce solutions. Qualifications: Required Skills & Experience: 8+ years of experience in implementing Salesforce CRM capabilities, with strong expertise in Salesforce Sales Cloud, Service Cloud, CPQ, and Experience Cloud. Advanced proficiency in Salesforce development tools including Apex, JavaScript, VisualForce, LWC, SOQL, REST API, and Bulk API. Deep understanding of Salesforce architectures, data models, and best practices. Proficient in Salesforce deployment (Metadata API, ChangeSets, Version Control) and data governance (profiles, permission sets, data visibility). Expertise in middleware integration tools, data analysis, and ensuring data hygiene. Strong problem-solving skills with the ability to manage high-level software issues. Solid understanding of Salesforce security practices (e.g., profiles, permission sets, sharing settings). Familiarity with Agile/Scrum methodologies and experience with development cycles, including UAT and deployment. Strong verbal and written communication skills, including presentation skills. Bachelor s degree in Computer Science or related field. Good to Have: Salesforce Certifications (e.g., Salesforce Certified Platform Developer, Salesforce Certified Technical Architect). Exposure to middleware integration tools. Impactful Work: Play a key role in transforming the future of employment and talent management with AI. Growth Opportunity: Eightfold has received $410M in funding and boasts a $2B+ valuation, offering immense opportunities for career growth. Hybrid Work: Enjoy a flexible, hybrid work model that balances remote work with in-office collaboration twice a week in Bangalore or Noida. Inclusive Culture: We believe in equal opportunity and diversity in the workplace, welcoming individuals from all backgrounds. How to Apply: If you are an experienced Salesforce Engineer with a passion for solving complex business problems and leading innovative projects, apply today to join Eightfold AI s mission to reshape how talent and opportunity meet! Qualification : Bachelors degree in Computer Science or related field.

Job Description: Site Reliability Engineer - OCI Cloud Engineering Team Role: Site Reliability Engineer (SRE) Team: OCI OLTP (Online Transaction Processing) Location: Kiev Career Level: IC2 Experience: 5+ years Overview: Oracle Cloud Infrastructure s (OCI) OLTP organization is seeking a Site Reliability Engineer (SRE) to join our dynamic and fast-paced Cloud engineering team. The team is responsible for mission-critical distributed systems and cloud services, and we are looking for an engineer who is deeply interested in databases, distributed systems, and cloud services. If you thrive in an environment where innovation, problem-solving, and operational excellence intersect, this is an exciting opportunity for you! As a member of the SRE services, you will focus on Cloud Services, building deployments, operations, security vulnerability mitigation, and automation. You will be instrumental in fostering a culture of Site Reliability Engineering (SRE) within the team, and your work will directly contribute to ensuring the stability, performance, and reliability of Oracle s global cloud service infrastructure. This role requires someone who is adaptable, highly motivated, and capable of managing large-scale cloud environments with a focus on continuous improvement. Key Responsibilities: Cloud Service Operations & Reliability: Deploy, operate, and maintain large-scale cloud service products in a highly available, fault-tolerant, and scalable environment. Collaborate with internal teams to identify and mitigate cross-team issues that pose operational risks to cloud services. Focus on systems reliability and ensure the continuous availability of cloud services by automating tasks and eliminating manual interventions. Automation & Improvements: Automate operational tasks and improve service deployments, focusing on scaling, performance, and uptime. Contribute to CI/CD systems, ensuring seamless integration and continuous delivery for cloud-based services. Leverage automation tools such as Terraform, Grafana, and Bitbucket to streamline operations. Security & Incident Response: Mitigate security vulnerabilities within cloud services and ensure compliance with Oracle's security standards. Participate in on-call rotations to provide immediate troubleshooting support and ensure rapid issue resolution. Perform deep analysis of service performance and collaborate with team members to diagnose and resolve issues that affect service availability or performance. Collaborative Problem-Solving: Work closely with cross-functional teams, including development, database, networking, and storage experts, to ensure the reliability and performance of services. Identify systemic issues and potential risks, develop solutions, and ensure proper documentation and communication with stakeholders. Documentation & Knowledge Sharing: Contribute to documentation such as runbooks, operational guides, and troubleshooting manuals. Mentor junior engineers and share knowledge on best practices for site reliability engineering and cloud service operations. Continuous Learning: Stay up to date with new cloud technologies, trends, and best practices, and actively implement them in your day-to-day work. Technical and Professional Requirements: Cloud Services & Infrastructure: 5+ years of experience in SRE, DevOps, or Automation roles with a focus on large-scale infrastructure and cloud services. Hands-on experience with cloud platforms (e.g., OCI, AWS, Azure) and expertise in compute, database, networking, and storage services within cloud environments. Automation & Tooling: Proficiency with automation tools such as Terraform, Grafana, LumberJack, and Shepherd. Solid experience in using CI/CD tools and processes for cloud service deployments and operations. Scripting & Systems: Strong knowledge of scripting languages, particularly Python and Java. Familiarity with Linux systems, docker containers, virtualized infrastructure, and orchestration (e.g., Kubernetes). Performance & Troubleshooting: Excellent troubleshooting skills with a focus on performance, availability, reliability, and scalability of distributed systems. Experience in operating fault-tolerant, highly available, high-throughput distributed systems. Security & Incident Management: Familiarity with security practices and mitigating security vulnerabilities in cloud services. Proven ability to handle incident response and provide efficient troubleshooting during on-call rotations. Collaboration & Communication: Strong verbal and written communication skills, capable of working effectively with diverse teams across multiple geographies. Ability to work in a highly collaborative environment, driving operational excellence and customer satisfaction. Preferred Qualifications: Experience in operating and maintaining multi-tenant, cloud-based infrastructure with a focus on scalability and high availability. Familiarity with tools and platforms like Grafana, Prometheus, and other observability and monitoring tools. Experience in networking and storage technologies in a cloud environment. Joining OCI s OLTP team as an SRE gives you the opportunity to work with cutting-edge technologies and contribute to the operational excellence of Oracle s global cloud infrastructure. This is a chance to grow your skills in a highly dynamic environment and to solve complex problems that directly impact mission-critical cloud services. With a focus on automation, scalability, and high performance, you will be an essential part of a team that powers Oracle s leading cloud services. If you are an experienced engineer passionate about cloud technologies, automation, and ensuring the reliability of large-scale systems, we encourage you to apply and join us in this exciting journey!

Job Description: Senior Salesforce Developer Join a global organization with 82000+ employees around the world, as a Senior Salesforce Developer based in IQVIA Bangalore. You will be part of IQVIA s world-class technology team and will be involved in design, development, enhanced software programs or cloud applications or proprietary products. Salesforce Developer responsible for making configuration & customization changes to existing objects and code. As a member of the Centris Speaker Bureau team, ability to work on Change Request & provide L2 support with strong analytical skills on functional and technical aspects of Centris applications with good Apex Coding, VFpages, LWC, Auar Component exposure on Lightning interface. Work independently on Change Request. Requirements: 5 - 8 years of experience in SFDC, ideally should have worked in Apex Coding, VFpages, LWC, Aura Component, Lightning flows and SFDC Certified on DEV (PD1/PD2), Administration, Sales Cloud or Service Cloud. Has a good understanding of the cloud computing concepts. Knowledge on the Salesforce product landscape, Sales Cloud and Service Cloud. Experience in Web Service APIs for integration purposes. Knowledge on healthcare domain, concept of sales territory hierarchy would be an advantage. Good Knowledge on CICD, Deployment tools like COPADO, GITLAB. Hands-on exposure on Visualforce pages, Lightning Flexi pages, Apex Coding, and skilled in SOQL knowledge and use of Workbench/Data Loader/Inspector tools. Expert level of Salesforce configuration, workflow, approval process, Flow and other automation features. Good to have exposure on tickets tools like, Remedy force, ServiceNow, Jira & CSM management. Strong understanding on ITIL process. Meet with stakeholders to determine project needs. Develop customized Salesforce product solutions. Design, code, and implement Modules & applications. Test functionality of the applications by re-producing scenarios in lower environments. Write documentation and provide technical training. Problem Solving skill with good Root Cause Analysis(RCA) is must with proactive measures to handle problem & Incidents tickets. Functional knowledge of unit testing and best practices of SDLC. Good communication skills to deal with customers, peers & stakeholders. Support including, but not limited to, SFDC configuration and preparation of standard operating procedure (SOP) documentation for day to day process & a strong Incident handling skills. Ability to complete all assigned requests within projected time lines & SLA s. Ability to come up with innovative technical solutions while applying Salesforce best practices and working within coding standards. Knowledge on Lightning is must. Open to work on rotational shifts (specific to EMEA & US region).

Sr. Business Systems Analyst, Services 2 Description Hungry, Humble, Honest, with Heart. The Opportunity In this role, you will help drive productivity for our SRE team, accelerate growth, and foster a culture of innovation. As an integral member of the team, your analytical skills, process expertise, and collaborative mindset will be key to your success. About the Team The SaaS Engineering team at Nutanix is a globally distributed group working across the US, EMEA, and APAC. We have a track record of delivering impactful solutions and invite you to be part of our dynamic, innovative, and collaborative team. We offer a vibrant work environment, cutting-edge technologies, and the opportunity to shape the future of cloud computing. Join a diverse and talented team driving transformation in the SaaS space. Your Role Evaluate business requirements, identifying gaps, interdependencies, and conflicts within proposed solutions. Document business requirements, design solutions, create roadmaps, and develop an in-depth understanding of current and future processes. Continuously improve and optimize support processes and procedures to enhance productivity. Coordinate, influence, and manage necessary resources to ensure the successful implementation of assigned projects according to plan and schedule. Collaborate extensively with development teams to translate business requirements into efficient solutions, especially for cross-functional initiatives. Act as a liaison between SaaS Engineering and stakeholders, leading end-to-end critical initiatives and fostering collaboration across teams. First Year Objectives Build strong relationships with key stakeholders, facilitating communication and collaboration between departments. Manage case queues, providing timely support to end users, resolving issues, and addressing inquiries. Serve as the functional Salesforce expert for your areas of responsibility, assisting in prioritizing bug fixes and continuous improvement initiatives. Adopt and adhere to PMO and SOX processes, ensuring designs flow seamlessly through end-to-end business processes. Optimize existing workflows and implement all designs with proper exception handling. What You Will Bring 6+ years of relevant experience, with progressively increasing levels of responsibility. Proven experience leading and participating in project teams focused on business process improvements. Strong knowledge and experience in supporting business systems. Deep understanding of Salesforce Service Cloud is essential. 2-3 years of proven work experience in the Services domain, with a focus on Service Cloud. BE, BS, or MBA degree is required. Work Arrangement Hybrid: This role combines remote work with in-person collaboration. Most roles require working from the office at least 2-3 days per week, though team-specific expectations may vary. Your manager will provide additional guidance based on team norms. Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other legally protected status. We hire and promote individuals solely based on their qualifications for the role. Nutanix fosters an inclusive work environment where all employees can thrive, free from unlawful discrimination, intimidation, or harassment. We are also committed to providing reasonable accommodations for persons with disabilities. Qualification : BE, BS, or MBA degree is required.

Job Title: Site Reliability Engineer (SRE) Cloud Platform & Production Pipeline Initiatives Location: Bangalore, India (Office-based role) About Couchbase: As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI-driven world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Job Overview: As a Site Reliability Engineer (SRE), you will play a pivotal role in managing, optimizing, and maintaining Couchbase s cloud infrastructure for Capella, our Database as a Service (DBaaS) platform. You will be responsible for ensuring the reliability and performance of our cloud service while collaborating closely with engineering teams to improve deployment pipelines, security practices, and overall system health. You will work across cloud platforms and multiple tools to provide guidance, mentorship, and contribute to the strategic direction of cloud operations. Responsibilities: Infrastructure Management: Manage, monitor, and maintain the infrastructure for Capella to ensure reliable operations. Security & Compliance: Implement and manage cloud environments in accordance with company security guidelines, including vulnerability management, penetration testing, and compliance requirements (SOC 2, PCI-DSS, GDPR, HIPAA, etc.). CI/CD & Release Pipeline: Collaborate with engineering teams to optimize CI/CD processes, aiming for a highly resilient deployment strategy, ideally with zero downtime. Cloud Optimization: Stay up-to-date with new technologies and industry trends to continuously improve cloud platform architecture and meet the evolving needs of the business. Security Integration: Work with development teams to integrate security scanners within the DevOps lifecycle, enhancing security posture. Leadership & Mentorship: Provide guidance on architecture, code reviews, and technical feedback to improve service reliability, security, cost, and performance. Incident Management: Demonstrate exceptional problem-solving skills, proactively identifying and addressing potential issues before they affect business operations. Collaboration: Partner with development teams, application owners, and stakeholders to integrate best practices and ensure seamless service delivery. Requirements: Experience: 5+ years in Site Reliability Engineering (SRE), DevSecOps, or similar roles, with significant experience working in public cloud environments. Programming & Scripting: Proficiency in languages such as Go, Python, Java, or Ruby. Linux Expertise: High proficiency with Linux operating systems. Kubernetes Management: Experience in managing and maintaining Kubernetes clusters (both self-managed and managed platforms like AWS EKS). Security & Vulnerability Management: In-depth knowledge of security tools and practices (vulnerability management, pen testing, SCA, DAST, SAST), with hands-on experience using tools like Sysdig, Synk, and Blackduck. Cloud Platforms & Tools: Strong experience with cloud platforms (AWS, GCP, Azure) and open-source tools like Artifactory, Jira, Jenkins, Grafana, Prometheus, Datadog, Thanos, etc. Configuration Management: Proficiency with Terraform, Git, and CI/CD platforms (e.g., CircleCI, GitHub, Spinnaker). Networking Security: Solid understanding of TCP/IP, DNS, HTTP, Firewalls, VPNs, and other networking security concepts. Preferred Skills: Availability & Reliability: Knowledge of SLO/SLA, availability, reliability, and performance concepts. Incident Management: Experience with on-call rotations and incident management. Database Experience: Familiarity with databases, particularly Couchbase. Security Certifications: Relevant certifications in security or cloud technologies are a plus. Couchbase reimagines database technology to deliver a fast, flexible, and affordable cloud database platform, empowering developers to build applications with exceptional customer experiences. Trusted by over 30% of the Fortune 100, Couchbase drives innovation and customer success through its Capella platform. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: Access to world-class medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: Focused on your career development and success. Fun Perks: Ergonomic and comfortable office setup, food & snacks for in-office employees, and more!

Minimum Qualifications: Bachelor's degree in Computer Science or IT-related field, or equivalent practical experience. 3 years of experience with systems automation and tooling using Python, Go, or any other programming language. 3 years of experience in managing technical infrastructure (e.g., deployment, maintenance, troubleshooting). 3 years of experience in Linux Internals, Networking, and Systems administration. Preferred Qualifications: 6 years of experience in implementing, troubleshooting, and supporting computing systems. Experience with DevOps tools such as Terraform, Puppet, Ansible, Jenkins. Experience with cloud provider ecosystems of cloud service providers. Experience in supporting large-scale complex cloud-based infrastructure. Experience in one of the High Performance Computing (HPC) Schedulers such as LSF, Symphony, NC, or SLURM. Excellent investigative, problem-solving, and communication skills. About the Job: Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don t just write code to fix bugs but emphasize the development of tools and solutions that fix classes of problems. We know it s hard to control what you can t measure so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments, and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters. Google brings together people with a wide variety of backgrounds, experiences, and perspectives. We encourage them to collaborate, think big, and take risks in a blame-free environment. We promote self-direction to work on meaningful projects while striving to create an environment that provides the support and mentorship needed to learn and grow. Together we engineer and build the infrastructure, tools, access, and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter. In this role, you will be responsible for building and operating the underlying foundation infrastructure used for designing custom silicon. This includes compute platforms, CI/CD, Cloud, groups and Access Control Lists (ACLs), source control, dashboards, resource economy, and bench labs used by silicon engineers in their daily work. Google's mission is to organize the world's information and make it universally accessible and useful. Our team combines the best of Google AI, Software, and Hardware to create radically helpful experiences. We research, design, and develop new technologies and hardware to make computing faster, seamless, and more powerful. We aim to make people's lives better through technology. Responsibilities: Ensure the timely delivery of silicon designs using Google Cloud Platform (GCP) within a fluid environment. Monitor and uphold high standards for internal services on Google Cloud. Provide support, maintain, and deploy team-supported infrastructure and documentation. Collaborate closely with engineering teams to implement and develop on Google Cloud infrastructure. Automate tasks wherever needed. Qualification : Bachelor's degree in Computer Science or IT-related field, or equivalent practical experience.

About Oracle Customer Success Services Oracle Customer Success Services (CSS) follows a One Oracle approach to ensure customer success by offering a comprehensive range of services and solutions. Supported by certified and experienced professionals, CSS accelerates the customer journey by providing expert implementation and support. Through a customer-centric, integrated service model, CSS collaborates closely with Oracle Development to deliver exceptional solutions. Role Overview As a Senior Cloud Security Engineer, you will be responsible for delivering high-quality support and services in Oracle Database, Engineered Systems, and Cloud Technologies for premium customers. This role covers the entire product lifecycle, including architecture design, implementation, optimization, and maintenance. You will work directly with customers to ensure they maximize the value of Oracle s technology solutions. Career Level: IC4 Key Responsibilities 4.5 to 10 years of experience in Oracle Cloud Infrastructure (OCI). Lead the full cycle of Oracle Cloud Security assessments, design, and implementations, ensuring adherence to best practices. Hands-on expertise in Oracle Identity and Access Management (IAM), Identity Cloud Service (IDCS), and cloud security solutions. Implement and manage Active Directory (AD) and IDCS connectivity. Define and maintain role hierarchies, function security policies, and provisioning mechanisms. Perform vulnerability scanning using Qualys Guard and recommend remediation actions. Customize roles and responsibilities while configuring Single Sign-On (SSO) solutions. Analyze and report on application security configurations and compliance status. Support Software Development Life Cycle (SDLC) processes, including environment configuration and migration. Ensure robust User Access Provisioning, Application Control, and Security management. Deliver end-to-end Oracle Cloud Applications Security & Controls services. Required Skills & Expertise Cloud Security Cloud Services Cloud Technologies Diversity & Inclusion at Oracle At Oracle, we believe innovation thrives in an inclusive environment that embraces diverse perspectives. Our career opportunities span industries, roles, countries, and cultures, allowing employees to grow, innovate, and maintain work-life balance. With over 40 years of industry leadership, Oracle operates with integrity and excellence, serving some of the world s top companies. We are committed to fostering an inclusive workforce that encourages thought leadership and innovation. Oracle offers a highly competitive suite of employee benefits, including: Medical and life insurance Retirement planning options Parental leave policies Flexible work arrangements Opportunities to give back to the community through volunteer programs

Minimum qualifications: Bachelor s degree or equivalent practical experience. 12 years of experience in IT Industry with building and developing infrastructure or distributed systems. Experience in consulting, IT services and Security Check (SC), security clearance. Preferred qualifications: Experience helping customers decide to make investments in new technologies and projects based on expected value and Return on Investment (ROI). Experience with data center migration strategies and collaborating with channel partners and systems integrators. Experience designing, building, and deploying scalable cloud-based solution architectures. Experience engaging product organization and influencing them to work on product features to drive the overall product strategy and roadmap. Ability to work on a team to design processes, implement strategic projects that solve business problems, and lead or work effectively with cross-functional groups. About the job Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers. Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs. As a Google Distributed Cloud (GDC) Cluster Lead, you will drive the adoption of Air Gapped and Connected Cloud as a result-driven Trusted Advisor to the largest customers, ultimately responsible for ensuring their overall success and transformation with Google Cloud. You will align at the executive level, building and maintaining strong relationships with business executives and IT stakeholders, both internal and external, and understand their business requirements and goals. Building on this knowledge, you will lead the shared strategic roadmaps to drive customer partnerships through pre-sales and delivery, provide technical guidance and programme leadership, and facilitate customers digital transformation to maximize their value on Google Cloud. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Manage programs covering customer s GDC program planning, delivery assurance and verification, tracking, reporting, and risk and mitigation planning. Drive the customer partnership for key strategic customers, from a delivery standpoint. Establish executive relationships with business and IT stakeholders to understand their objectives. Accelerate customer s migration to GDC Air-Gapped by influencing all relevant stakeholders and removing roadblocks. Ensure that customers derive maximum value from their investment in Google Cloud. Assess their capabilities, collaborate with other Google stakeholders and prescribe recommendations to help them accelerate GDC deployments and achievement of their business targets. Leverage adoption methodology and transformation framework, conduct customer Quarterly Business Reviews (QBRs), advocate for customers to rapidly knock down adoption blockers, and coordinate across multiple work streams and teams to maintain customer momentum. Qualification : Bachelors degree or equivalent practical experience.