Service Desk Jobs in Pune
468 Jobs Found
Lead Salesforce Engineer
Rapid7
Lead Salesforce Engineer Location: Pune About Rapid7 Rapid7 is a publicly traded cybersecurity company headquartered in Boston, MA, with 17 offices around the world. As we expand our global footprint into India, we are excited to grow our internal Application Engineering team. As a Salesforce Engineer, you will work alongside a global team to deliver best-in-class Salesforce solutions that meet business needs and optimize user experiences. You will have hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and CPQ, and you ll be proficient in both declarative configurations and advanced Apex coding. This is a unique opportunity to be one of the first hires for Rapid7 in India as we support our growth strategy in a culture that encourages innovation and continuous learning. About the Role As a Salesforce Engineer, you will design, develop, and support Salesforce solutions on Sales and Service Clouds. Working closely with other Salesforce team members, application owners, IT departments, and business stakeholders, you will deliver solutions that meet both technical and business requirements. Key Responsibilities Salesforce Administration: Manage and configure Salesforce environments, including Sales Cloud, Service Cloud, and Experience Cloud. Oversee system health, user permissions, profiles, workflows, and security settings. Implement and maintain changes using declarative tools such as Process Builder, Flow, and Validation Rules. Apex Development: Write and maintain Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC). Collaborate with senior developers and architects to design scalable solutions. Troubleshoot, optimize, and debug Apex code to ensure performance and stability. Unit Testing: Develop and maintain unit tests for custom Apex code, ensuring test coverage aligns with Salesforce best practices. Conduct comprehensive testing of code changes and strive for zero defects while optimizing test performance. CPQ (Configure, Price, Quote): Configure and manage Salesforce CPQ features, including price books, quote templates, products, and pricing rules. Troubleshoot CPQ-related issues and provide support for streamlining the quoting process. Collaboration and Support: Work with business analysts and other team members to gather requirements and deliver solutions. Maintain comprehensive documentation for configurations, workflows, code, and other technical solutions. Release Management: Utilize Gearset for deployment and release management, ensuring smooth Salesforce code and configuration deployments across multiple environments. Plan, execute, and document deployment processes, ensuring error-free releases through automated validation and rollback strategies. Jira Integration and Task Management: Use Jira for task management, project tracking, and collaborating on development sprints. SOX Controls & Change Management: Adhere to SOX controls to ensure compliance with IT regulations and auditing standards. Follow change management policies and procedures for implementing configurations, scripts, and integrations, ensuring all changes are properly tested, documented, and approved. Skills and Qualifications Experience & Certifications 8+ years of hands-on experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and CPQ. Salesforce Certifications (ADM 201, ADM 211, Platform Developer I and II) are highly desirable. Strong experience with Salesforce integrations, APIs, and external systems. Experience using Jira for task and project management in an Agile environment. Hands-on experience with Gearset for deployment and release management in Salesforce. Technical Skills Expertise in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and SOSL. Strong knowledge of Salesforce CPQ features and pricing rule configuration. Ability to write efficient, scalable unit tests for custom Apex code. Familiarity with Git and version control practices. Soft Skills & Attributes Strong analytical and problem-solving skills. Excellent communication skills, with the ability to work remotely with a global team. Detail-oriented with the ability to manage multiple tasks concurrently. Preferred Qualifications Experience working with global teams, especially in an Agile framework. Knowledge of Salesforce integrations (e.g., REST, SOAP APIs) and third-party tool integrations. Experience with Salesforce Data Loader, Change Sets, and Salesforce DX. Security and Compliance At Rapid7, we prioritize security and privacy. All employees are expected to adhere to the highest standards of security, ensuring the protection of sensitive information and compliance with applicable regulations.
Technical Support Engineer II
Tracelink
Job Title: Technical Support Engineer II Location: Pune Experience: 2 5 Years Company: TraceLink Department: Support and Service Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enhancing compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink has expanded to 8 offices globally, with over 800 employees and more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC, and celebrated for our positive company culture by Comparably. Position Overview: As a Technical Support Engineer II, you will play a vital role within our Support and Service organization to ensure customer success and satisfaction. Your technical expertise and problem-solving skills will be key to helping customers implement and utilize TraceLink s Life Sciences Cloud solutions effectively. This role requires strong interpersonal skills combined with experience in web applications, UNIX systems, scripting, and troubleshooting complex technical issues. Key Responsibilities: Engage directly with customers and internal teams to understand, document, troubleshoot, and resolve technical issues efficiently Develop and improve standard troubleshooting procedures and tools for recurring issues Collaborate closely with Product Management, Engineering, and Quality Assurance teams to facilitate timely resolution of customer-reported problems Provide excellent customer communication and ensure timely updates on issue status Skills and Qualifications: Proven experience supporting proprietary, enterprise-level software applications Strong customer-oriented communication skills with a professional, friendly attitude Excellent verbal and written communication abilities Strong analytical mindset with great attention to detail Proficiency with UNIX command line, especially in parsing and analyzing data sets Bachelor s degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in a technical support or troubleshooting role Ability to read, parse, and manipulate technical data formats such as XML, EDI, CSV Working knowledge of B2B communication protocols like AS2, SFTP, and Web Services Experience with scripting languages (e.g., Perl, Python, Shell) is a plus Familiarity with supply chain software and pharmaceutical industry knowledge preferred Flexibility to work shifts across Americas, EMEA, and India/APAC time zones (daytime, evening, and overnight) Work with cutting-edge cloud technology impacting patient safety worldwide Collaborate with a global, high-performing team Opportunity for career growth in a fast-paced, innovative environment Support an industry leader with a commitment to employee growth and culture Qualification : Bachelors degree in Computer Science, Information Technology, or a related field
Project Engineer Mep - Costing
Vconstruct Private Limited
Position: Project Engineer MEP Costing Location: Pune Job Type: Full-Time Company: vConstruct (a DPR Construction Company) About vConstruct At vConstruct, we are redefining construction by building better, smarter, and faster. As a team of over 480 construction technology professionals, we partner globally to deliver services in Virtual Design & Construction (VDC), Project Controls, Cost Estimation, Data Analytics, and more. A subsidiary of DPR Construction, we support complex, large-scale projects across industries such as healthcare, life sciences, commercial, data centers, higher education, and advanced tech. On any given day, our work impacts 100+ construction projects worldwide. Role Overview We are seeking an experienced MEP Estimating Engineer to join our Costing Cluster as a Project Engineer MEP Costing. You will be responsible for reviewing project design documents (2D/3D), quantifying MEP scopes (HVAC, Plumbing, Electrical, Fire Protection, etc.), and developing detailed cost estimates for high-value global construction projects. This role requires a solid understanding of building systems, particularly MEP, and the ability to work with both local and international project teams. Key Responsibilities Prepare accurate quantity takeoffs and cost estimates using CSI Uniformat and MasterFormat coding standards. Review and interpret design drawings, specifications, RFIs, and BIM models to identify scope and discrepancies. Perform quantification across HVAC, plumbing, piping, fire protection, electrical, and low-voltage systems. Leverage 3D models (Revit, etc.) to enhance or directly extract quantity estimates. Build 3D models from 2D drawings when necessary to support estimation. Analyze design version changes and clearly communicate their cost impact. Collaborate closely with U.S.-based estimators to align on project deliverables and expectations. Proactively communicate via email and virtual meetings with global project teams. Understand and execute new workflows, platforms, and estimation processes; document and train others as needed. Support cross-functional construction estimating work beyond core MEP scopes. Requirements & Qualifications Bachelor s or Master s degree in Mechanical or Electrical Engineering (preferably with a specialization in Quantity Surveying). Minimum 2 years of experience in building construction, with a strong focus on MEP estimation. Knowledge of construction systems in sectors such as hospitals, commercial offices, data centers, manufacturing, or life sciences is preferred. Familiarity with US, European, or Indian construction documents and terminology. Working knowledge of quantification and estimation software such as Revit, Assemble, CostX, OST, or Planswift. Proficiency in Microsoft Excel and general data management for cost tracking. Strong analytical, communication, and collaboration skills. Proactive, self-driven, and capable of working independently with minimal supervision. Work on high-impact, cutting-edge global construction projects. Be part of a forward-thinking, inclusive, and collaborative team culture. Opportunity to grow with an industry leader in construction technology and virtual design. Learn continuously through exposure to global best practices and cross-functional training. Our Core Values Integrity is Integral People are Pivotal Ever Forward Spirit If you re passionate about MEP systems, cost estimation, and driving innovation in construction, we d love to hear from you. Qualification : Bachelors or Masters degree in Mechanical or Electrical Engineering (preferably with a specialization in Quantity Surveying)
Manager / Senior Manager - Engineering - Design
Wirtgen India
Position: Manager / Senior Manager Engineering Design Location: Pune Reports To: Engineering Project Lead Educational Qualification: B.E. / B.Tech or higher in Mechanical / Automotive / Design Engineering Experience: 12 16 years Industry: Construction Equipment / Automotive / Heavy Engineering Purpose of the Role To lead the end-to-end design and development of construction and earthmoving vehicles (CEV), ensuring innovation, functionality, manufacturability, and cost-effectiveness. This role is responsible for full product lifecycle management, from concept development and prototyping to validation, production readiness, and continuous improvement. Key Responsibilities Full Lifecycle Product Development Drive product development from concept through design, prototyping, testing, manufacturing, and implementation for CEVs. Develop system and component-level solutions aligned with functional, cost, material, and manufacturing requirements. Design Execution & Evaluation Create and review system concepts to ensure innovative and competitive design. Perform 3D modeling, 2D detailing, tolerance stack-ups, and geometric dimensioning (GD&T) using industry-standard CAD tools. Ensure designs are production-ready, meeting engineering, safety, and quality standards. Testing, Validation & Analysis Coordinate testing activities, including trial setups, instrumentation, and performance evaluations. Analyze test data, validate design intent, and implement necessary modifications. Conduct complex engineering calculations for strength, stiffness, service life, and material performance. Collaboration & Coordination Coordinate with internal cross-functional teams and external partners (vendors, design houses) for development and validation activities. Provide specifications, supervise and validate output from external design service providers. Resolve engineering issues and support production and service teams with design inputs. Design Documentation & Control Create and maintain technical documentation: engineering drawings, BOMs, cost comparison sheets, and design change notes. Ensure timely execution of engineering change requests (ECRs) and track their implementation. Use PLM and ERP systems for revision control and release management. Innovation & Standardization Drive the creation of new concepts for components, systems, and subsystems. Standardize parts and subassemblies to improve design efficiency and reduce cost. Identify opportunities for process improvement and design optimization. Key Competencies & Skills Deep technical knowledge in structural systems, fabrication, and vehicle integration. Proficiency in CAD tools (e.g., Creo, CATIA, SolidWorks) and PLM systems. Strong analytical skills in engineering calculations (load path, stiffness, stress, fatigue). Expertise in GD&T, tolerance analysis, and manufacturing drawing preparation. Hands-on experience with design problem-solving and root cause analysis. Effective communication and stakeholder management skills. Ability to lead cross-functional design reviews and mentor junior engineers. Role Authorities Accountable for design ownership and lifecycle maintenance of assigned systems/products. Responsible for execution and approval of engineering changes related to design. Qualification : B.E. / B.Tech or higher in Mechanical / Automotive / Design Engineering
Customer Service Officer
Sbi Mutual Fund
Job Title: Customer Service Officer Department: PDM Domestic Business Location: Pune Experience Required: 2 to 6 Years Qualification: Graduate / Master s Degree (Mandatory) Certifications: MDF Certified (Preferred), NISM (Desirable) Reports To: Branch Head / Regional Customer Service Lead Role Overview: The Customer Service Officer acts as a vital link between the AMC and investors by ensuring exceptional service delivery, complaint resolution, transaction processing, and regulatory compliance. This role involves managing walk-in clients, coordinating with registrars (R&T agents), and supporting the field sales team to strengthen client relationships and improve overall investor experience. Key Responsibilities: Customer Interaction & Support Handle walk-in investors with professionalism and a service-first approach. Promptly respond to investor queries, complaints, and requests across mutual fund products. Assist clients in processing transactions including Purchase, Redemption, Switch, SIPs, and Special Products. Transaction Processing & Coordination Coordinate with R&T agents (Registrar & Transfer Agents) to ensure timely and accurate resolution of investor requests. Ensure adherence to SEBI-prescribed cut-off timings and accurate documentation. Sight credits in bank accounts for reported transactions and validate cash flows. Reporting & Regulatory Compliance Prepare and maintain accurate Daily MIS, Monthly Reports, Time Stamping Register, and Daily Transaction Report (DTR). Submit High-Value Transaction Reports and other regulatory reports in a timely manner. Stay updated with the latest SEBI guidelines and internal compliance procedures. Product Knowledge & Communication Stay informed about SBIMF product offerings, market movements, and mutual fund regulations. Educate investors on product features, regulatory norms, and documentation requirements. Draft and review investor communication content in a clear, accurate, and professional manner. Sales Support & Branch Operations Support the field sales team in ensuring clients receive smooth service post-sales. Contribute to branch-level investor engagement programs and awareness initiatives. Maintain an environment of operational excellence and risk control at the customer touchpoint. Key Skills & Competencies: Technical Skills: In-depth understanding of mutual fund operations and SEBI regulatory norms Familiarity with R&T coordination and transaction processing workflows Proficiency in MIS preparation, record keeping, and compliance reporting Behavioral Competencies: Excellent verbal and written communication skills Customer-centric mindset with a proactive problem-solving approach Strong attention to detail and commitment to process integrity Ability to multi-task and prioritize under time-sensitive environments Team-oriented with a collaborative working style Mandatory Requirements: Graduate or Postgraduate in any discipline 2 6 years of customer service experience in mutual fund or BFSI sector Knowledge of SEBI regulations and mutual fund products Excellent communication and investor handling skills Desirable Profile: NISM Certification (especially Series V-A: Mutual Fund Distributors) Experience in a mutual fund branch / R&T / back-office operations Familiarity with handling large volume transactions and investor footfalls Strong drafting ability for investor communication and regulatory correspondence Job Summary: The Customer Service Officer plays a pivotal role in delivering high-quality service at the branch level, ensuring smooth transaction processing, investor satisfaction, and compliance with regulatory norms. This role contributes directly to investor retention, brand credibility, and seamless operational flow for SBIMF's Pune branch. Qualification : Graduate / Masters Degree (Mandatory)
Solution Architect
Heaptrace Technology
Solution Architect Location: Pune Experience: 10+ Years Job Type: Full-Time Profile Summary A highly skilled and experienced Solution Architect with over a decade in the IT service industry, specializing in designing and delivering comprehensive technical solutions across diverse domains. Expert in leading complex projects and aligning technology with business goals, leveraging cutting-edge technologies such as AI, cloud computing, and software development. Proven success in collaborating with cross-functional teams to architect scalable, secure, and efficient solutions for clients across healthcare, finance, real estate, and e-commerce sectors. Key Expertise Solution Design & Architecture: Architecting end-to-end scalable, high-performance, and secure solutions aligned with business objectives. Software Development: Expertise in full-stack development with React (frontend) and Python Django (backend), delivering enterprise-grade applications. AI Integration: Implementing AI-driven solutions including Generative AI, machine learning, and predictive analytics to automate processes and enhance decision-making. Cloud Architecture: Designing and deploying cloud solutions on AWS, Azure, and Google Cloud, with deep experience in migration, infrastructure design, and DevOps. Data Management & Analytics: Leveraging data management platforms and real-time analytics for business intelligence and audience targeting. Security & Compliance: Ensuring data security and regulatory compliance (HIPAA, GDPR) in solution designs. Experience Highlights AI and Generative AI Solutions Led design and implementation of AI-powered models for content generation, predictive analytics, and real-time decision-making in healthcare and finance. Integrated AI functionalities into business applications to improve operational efficiency and user experience. Cloud Solutions Design Architected cloud infrastructures optimizing cost, security, and performance across AWS, Azure, and Google Cloud. Directed cloud migrations and implemented cloud-native services including serverless computing, container orchestration (Docker, Kubernetes), and CI/CD pipelines. Full-Stack Software Development Led teams building scalable web applications using React and Python Django. Designed microservices and REST APIs ensuring seamless integration and optimized security. Data Management & Analytics Delivered data management platforms for audience segmentation in AdTech and e-commerce. Developed real-time bidding and programmatic advertising systems integrating advanced analytics. Telemedicine & Healthcare Solutions Designed secure, compliant telemedicine platforms integrating EHR systems, ensuring HIPAA and GDPR adherence. Developed patient data management systems focusing on security and regulatory compliance. Technical Skills Languages: JavaScript, Python, HTML/CSS, SQL, TypeScript Frameworks: React, Node.js, Django, Flask AI/ML: TensorFlow, PyTorch, GPT models, Generative AI, Predictive Analytics Cloud Platforms: AWS, Azure, Google Cloud, Docker, Kubernetes Data Management: PostgreSQL, MySQL, MongoDB, Data Lakes, DMPs Security: SSL, Firewalls, IAM, Data Encryption, HIPAA, GDPR compliance DevOps: Jenkins, Git, Docker, Kubernetes, CI/CD Pipelines Soft Skills Strong leadership and collaboration with cross-functional teams. Strategic thinker balancing innovation with business objectives. Excellent client engagement and communication. Problem-solving under tight deadlines with innovative solutions. Certifications AWS Certified Solutions Architect Certified Kubernetes Administrator (CKA) Certified in Generative AI Applications Microsoft Certified: Azure Solutions Architect Expert
Service Desk Specialist (Licensing / Order Management)
Druva
Job Title: Service Desk Specialist (Licensing / Order Management) Company: Druva Location: Pune, Maharashtra, India About Druva: Druva empowers organizations with cyber, data, and operational resilience through the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Our platform simplifies data protection, streamlines governance, and delivers actionable insights to accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates infrastructure complexity and management costs, enabling data resilience across multiple geographies and clouds. About the Role: We are seeking a skilled Service Desk Specialist to join our Licensing and Order Management team. This role involves managing product licenses, troubleshooting customer issues, and coordinating with global sales and finance teams to ensure seamless customer entitlement and satisfaction. The ideal candidate is customer-focused, process-driven, and capable of multitasking efficiently in a dynamic environment. Desired Skills & Experience: 4+ years of experience in Service Desk or similar customer-facing roles, preferably within a product company. Excellent phone etiquette, with strong written and verbal communication skills. Proficiency in MS Office applications is a plus. Experience working with software licensing processes. Familiarity with Order-to-Cash processes is advantageous. Exposure to AWS cloud, backup, and storage technologies is a plus. Ability to multitask efficiently and adhere to defined processes. Experience in running scripts to extract data from various databases is desirable. Familiarity with Salesforce and Google Workspace applications is preferred. Key Responsibilities: Generate and deliver product licenses to Druva prospects, channel partners, and customers. Troubleshoot and resolve licensing-related customer issues. Collaborate with global Sales and Finance teams to resolve entitlement and billing discrepancies. Create Proof of Concept (POC) server instances on AWS following documented processes. Contribute to process design, optimization, and continuous improvement initiatives. Support retention of support contracts by delivering excellent customer service. Participate in customer experience improvement programs. Provide Service Desk coverage during assigned hours within a 24x5 operational framework. Proactively identify gaps, suggest improvements, and notify customers within defined SLAs. Manage proactive support queries and communicate updates spontaneously. If you thrive in a fast-paced, customer-focused environment and are passionate about driving operational excellence, Druva offers an exciting opportunity to be part of a global leader in data resilience.
Technical Support Engineer
Druva
Job Title: Technical Support Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations worldwide with the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Druva simplifies data protection, streamlines governance, and delivers data insights, helping customers accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates complex infrastructure and management costs, delivering robust data resilience across multiple geographies and clouds. About the Role: Join Druva s Global Customer Support team, a group of highly skilled engineers dedicated to resolving complex technical issues and enhancing the customer experience. As a Technical Support Engineer, you ll be on the front lines of delivering exceptional support for Druva s innovative cloud-based data protection products. This role offers a dynamic and challenging environment where you ll develop your skills while directly impacting customer success and satisfaction. What You ll Do: Provide technical support for Druva s products as part of a 24x7x365 global support team. Collaborate with team members to troubleshoot and resolve complex technical issues. Analyze logs and exceptions to identify root causes and improve product usability and customer experience. Contribute to knowledge management by documenting solutions as Knowledge Base articles. Develop and implement productivity tools to tackle complex technical challenges. Escalate unresolved issues to appropriate teams while maintaining clear communication with customers at all levels. Follow established troubleshooting methodologies to diagnose, reproduce, and resolve issues. Engage in continuous learning through training and e-learning courses. Work closely with Quality Assurance and Engineering teams to identify, report, and resolve product defects. Utilize remote support tools and case management systems such as Salesforce, JIRA, and Zoom. Meet and exceed Service Level Agreements (SLAs) for all customer support channels. Who You Are: Minimum Qualifications: Bachelor s degree in a technical field or equivalent experience. 3+ years of relevant technical support or similar experience. Strong written and verbal communication skills. Good understanding of backup and recovery concepts, including disaster recovery, backup types, and replication. Experience with Operating Systems administration: Windows, Linux, Solaris, Unix. Familiarity with cloud infrastructure such as AWS, VMware Cloud, or other public cloud providers. Knowledge of server backup applications and troubleshooting security-related issues. Skilled in troubleshooting using tools like Wireshark, tcpdump, Procmon, Perfmon. Basic understanding of storage technologies (SCSI, SAN, iSCSI, NAS). Hands-on experience with VMware, Hyper-V, and Nutanix technologies. VMware Certified Professional (preferred). Nutanix Enterprise Administrator certification (preferred). Knowledge of backup and recovery for databases like Microsoft SQL and Oracle. Ability to troubleshoot integration issues between SaaS and on-premises applications. Experience creating customer-facing documentation. Experience with deployment and configuration is a plus. If you are passionate about customer success, technical problem-solving, and working with cutting-edge cloud technology, Druva offers an exciting environment where you can grow your career and make a tangible impact. Qualification : Bachelors degree in a technical field or equivalent experience.
Senior Technical Support Engineer
Promobi Technologies
Senior Technical Support Engineer Location: Pune, India (On-site, Viman Nagar) Experience: 3+ years Job Type: Full-Time About the Role As a Senior Technical Support Engineer, you will be the frontline for Level 1 and 2 support, handling complex technical issues related to our flagship product, Scalefusion. You will collaborate with internal teams, manage ticket lifecycles, and ensure high customer satisfaction through timely and effective issue resolution. Key Responsibilities Provide chat, email, and on-demand phone support for Scalefusion users. Investigate and troubleshoot reported technical issues across multiple platforms. Collaborate with internal teams for issue resolution and keep customers updated on progress. Maintain excellent customer experience by responding promptly and professionally. Diagnose and solve application issues related to Mobile Device Management (MDM). Reproduce customer environments on various devices to replicate and fix issues. Required Skills and Experience Minimum 3 years supporting MDM solutions, specifically Google Android and Apple iOS platforms. Hands-on experience with Android Enterprise and knowledge of legacy-to-Android Enterprise migrations. Proficient in managing device configuration, compliance, and security policies. Experience with Auto-pilot components and collaboration tools like Active Directory (AD), Exchange, and Office 365. Familiarity with scripting languages such as PowerShell and Bash. Strong problem-solving skills and ability to work independently or in teams. Excellent verbal and written communication skills. Ability to plan and prioritize workload efficiently while meeting service standards. About ProMobi Technologies ProMobi Technologies is a rapidly growing, bootstrapped SaaS company dedicated to empowering businesses with world-class software solutions. Our flagship products include Scalefusion (Unified Endpoint Management), NuovoPay (Device Financing Risk Management), and NuovoTeam (Push-to-Talk & Team Communication).
.net Core + React
Codevian Technologies
.NET Core + React Developer Pune Location: Pune Experience: 5 to 7 Years Start Date: Immediate Salary: Best in Industry Qualification: Bachelor s or Master s Degree in Computer Science, IT, or Computer Applications Work Timings: 8:30 AM to 5:30 PM IST / 9 AM to 6 PM IST Job Summary: We are seeking an experienced .NET Core + React Developer with strong expertise in Azure cloud services and serverless architecture. The ideal candidate will be proficient in developing scalable microservices, deploying Azure functions, and building responsive front-end applications using ReactJS. This role requires excellent communication skills and availability to support critical production releases. Key Responsibilities: Develop and maintain backend services using .NET Core (version 5/6 and above). Build dynamic, responsive user interfaces with ReactJS. Deploy and manage Azure Functions including Triggers, Service Bus, Table Storage, Blob Storage, and Queues. Design and develop microservices and serverless architectures on Azure. Write clean, maintainable code and comprehensive unit tests. Collaborate effectively as both a team member and an individual contributor. Communicate clearly with clients, stakeholders, and team members. Be available during production release days to promptly address any issues raised by QA. Mandatory Skills: Strong hands-on experience with .NET Core 5/6+. Proficient in ReactJS development. Extensive experience with Azure cloud services and Azure Functions deployment. Good understanding of microservices architecture and Azure serverless solutions. Solid knowledge of HTML5, CSS3, JavaScript, and TypeScript. Experience writing unit test cases. Excellent analytical, logical thinking, and communication skills. Good to Have: Familiarity with Dialog Flow CX. Knowledge of ARM Templates for infrastructure as code. Experience working with CI/CD pipelines. Additional Information: Candidate must be available from 9 AM to 6 PM IST, with early availability at 8 AM for calls with onshore teams. On production release days, availability to address any bugs or issues promptly is essential. Remote presence is acceptable but responsiveness is mandatory. Laptop with minimum specs (i7 2.4 GHz, 16 GB RAM, 500 GB HDD/512 GB SSD, Windows 10) should be provided by the agency or arranged by the candidate. Apply now to join a fast-growing team and work on exciting cloud-native applications using .NET Core, React, and Azure in Pune! Qualification : Bachelors or Masters Degree in Computer Science, IT, or Computer Applications
Cybersecurity Operations Center Manager
Syngenta
Cybersecurity Operations Manager Overview: We are seeking a transformational leader to shape and manage our Cybersecurity Operations capabilities. The Cybersecurity Operations Manager will oversee people, processes, and technology across multiple security domains, ensuring robust cybersecurity defenses and operations. Key Responsibilities: Manage the 24/7 Security Operations Center (SOC), Incident Response, Threat Intelligence, Identity & Access Management (IDAM), and IT Resiliency functions. Implement and oversee cybersecurity technologies and best practices. Act as the cybersecurity service/product owner, managing vendor relationships. Lead Cybersecurity Centers of Excellence and service delivery, ensuring high-quality outcomes. Set the vision, strategy, and roadmap for cybersecurity capabilities. Manage executive relationships and drive strategic initiatives for the cybersecurity team. Provide leadership and performance management for security teams. Ensure compliance with industry standards, regulations, and security frameworks. Continuously improve SOC capabilities and response processes. Communicate the organization s security posture and status to all levels. Required Qualifications: Bachelor s degree in Cybersecurity, Computer Science, or a related field. 8+ years of progressive experience in cybersecurity. 3+ years of supervisory experience. In-depth knowledge of modern security technologies and concepts. Experience with EDR/XDR, SOAR, and SIEM tools. Knowledge of Email Gateway Security and Threat Intelligence hunting/implementation. Familiarity with MITRE ATT&CK framework. Experience with Next-Gen Proxy and Firewalls. Vendor and contract management experience. Financial acumen, including CapEx and OpEx budgeting. Strong stakeholder management and communication skills. Key Competencies: Ability to work under pressure and meet deadlines. Detail-oriented with strong analytical skills. Excellent communication skills, both written and verbal. Self-motivated and a continuous learner. Ability to manage multiple tasks in a fast-paced environment. Preferred Qualifications: Cybersecurity certifications (e.g., CISSP, CISM, CISA). Experience with Agile methodologies. Knowledge of DevSecOps practices. Experience in the energy sector. Expertise in service design and management. Proven project delivery experience. Company Description: Syngenta Group is one of the world s leading sustainable agriculture innovation companies, with over 53,000 employees across more than 100 countries. We strive to transform agriculture with tailored solutions that benefit farmers, society, and the planet. We are committed to the highest standards of ethics and integrity and creating an inclusive, discrimination-free workplace. Additional Information: Syngenta is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, veteran status, disability, or any other legally protected status. Qualification : Bachelors degree in Cybersecurity, Computer Science, or a related field.
Sales Support Engineer
Oerlikon Balzers
Job Title: Sales Support Engineer Qualifications: Post Diploma / Diploma in Plastic Mold Technology or related field Experience: 3-4 years in hot runner design, mold maintenance, or related fields Job Location: Viman Nagar, Pune Note: Immediate joining required Job Summary The Sales Support Engineer plays a vital technical role by ensuring customer requests are fulfilled with accuracy and precision. This role involves close collaboration with the sales team and customers to understand project specifications, analyze CAD files, and design preliminary hot runner systems using 3D modeling software and AutoCAD. The Sales Support Engineer also supports the CAE team in optimizing designs and assists service engineers in diagnosing and resolving system issues. Effective communication, attention to detail, and problem-solving abilities are essential to succeed in this role. Key Responsibilities Design preliminary hot runner systems using 3D modeling software and AutoCAD. Analyze customer requests and CAD files to identify critical technical aspects. Collaborate with Sales and Application Engineering teams to clarify project specifications. Ensure all necessary specifications are gathered and documented accurately. Conduct CAE simulations to optimize hot runner designs and interpret mold flow analysis results (pressure, injection times, flow rates, etc.). Verify compliance with internal standards and evaluate any deviations or process criticalities with the Mold Flow team before finalizing quotes. Prepare and submit mold flow requests with complete technical data. Communicate all design information accurately to the design department via the planning team and Sales Assistant. Provide technical support to service engineers for diagnosing and resolving hot runner system issues. Review alignment between technical specifications and commercial offers made to customers. Ensure technical accuracy of system configurations and maintain clear communication with sales and customers. Collaborate across departments to ensure customer and company requirements are met. Manage site visits to customer premises when needed, including supporting system trials, troubleshooting, and performance monitoring. Stay updated on industry trends and technological advancements in hot runner systems. Required Knowledge & Skills Basic knowledge of injection mold design, technical drawings, and plastic processing. Proficiency in 3D modeling software (SolidWorks) and AutoCAD. Strong communication and problem-solving abilities. Willingness to travel when required. Ability to manage multiple projects under tight deadlines. Team player with a customer-focused approach. About Oerlikon Oerlikon is a global innovation leader in surface engineering, polymer processing, and additive manufacturing. We serve industries such as aerospace, automotive, energy, tooling, and textiles, helping our customers enhance the performance, functionality, and sustainability of their products and processes. With over 11,800 employees across 93 nationalities, operating in 38 countries and 207 locations, Oerlikon values diversity, innovation, and excellence, making us a trusted partner worldwide.
Sr. Manager/ Associate Director/ Director Service Delivery
Eosglobe
Job Title: Senior Leader Company: EOSGlobe Position Summary We are seeking passionate Senior Leaders to drive operational excellence at EOSGlobe. As a Senior member of our team, you will: Be highly collaborative and build cross-functional relationships with departmental heads and management across the business. Implement process improvements to enhance efficiencies. Maximize client engagements and work with your leadership team to develop plans to meet future site needs. Maintain profit margins and develop internal control systems to ensure accountability. Implement process improvements to enhance efficiencies. Drive performance metrics and KPIs independently. Be hands-on with operational strategy development. Take the process/account to new levels of achievement, making it a benchmark in the industry. Qualifications 10+ Years of Experience in the BFSI Sector (Insurance Domain Preferred). Strong financial management and budgeting skills. Ability to make sound business decisions based on data and statistics. Excellent communication and leadership skills. Possess a People-First leadership style. Thorough understanding of organizational behavior, workforce planning, metrics, and analytics.
Java Full Stack Developer
E-zest Solutions
Senior Full Stack Java/J2EE Developer Location: Pune, India Experience: 8+ Years Tech Stack: Java, J2EE, Spring Framework, AngularJS, Web Services About the Role We are looking for a Senior Full Stack Java/J2EE Developer with 8+ years of experience in Java, Spring framework, and AngularJS. This role requires expertise in building scalable web applications, web services, and front-end technologies. If you're passionate about developing high-performance applications and have experience in full-stack development, RESTful APIs, and database management, we d love to hear from you! Key Responsibilities Full Stack Development Develop and maintain robust, scalable, and high-performance web applications. Work across the entire software development lifecycle from requirements gathering to deployment. Backend Development Strong expertise in Java, J2EE, and Spring framework (Spring Boot, Spring MVC). Build and maintain RESTful APIs and SOAP-based web services. Design and implement service-oriented architectures (SOA) using microservices. Frontend Development Hands-on experience with AngularJS, JavaScript, and CSS. Develop responsive and interactive UI components. Strong understanding of HTML5, jQuery, and MVC frameworks. Database & Performance Optimization Proficient in Oracle PL/SQL and database management. Optimize queries, transactions, and data structures for high performance. Best Practices & Collaboration Write clean, maintainable, and efficient code. Work in an Agile development environment with cross-functional teams. Implement unit testing and work with CI/CD pipelines. Apply object-oriented and service-oriented design principles. 8+ years of experience in Java, J2EE, and Spring framework. Strong understanding of collections framework, object-oriented design, and service-oriented architecture. Experience with AngularJS, JavaScript, CSS, and front-end frameworks. Hands-on experience with RESTful and SOAP-based web services. Proficiency in Oracle PL/SQL and database optimization. Familiarity with unit testing, continuous integration, and deployment automation. Strong communication skills with the ability to work with end users, customers, and teams. Experience in Agile methodologies and version control (Git, SVN, etc.). BE/MCS degree from a reputed university. Bonus Points If You: Have experience with Docker, Kubernetes, AWS, or DevOps tools. Have worked on modern JavaScript frameworks (React, Vue, etc.). Have experience in performance tuning and system architecture design. Challenging & Dynamic Work Work on cutting-edge projects with evolving requirements. Collaborative Team Join a talented and driven development team. Competitive Compensation Attractive salary + benefits. Growth & Learning Continuous learning and upskilling opportunities.
Vad (citrix) Operations Lead
Zensar Technologies
About the Role: As a Citrix Engineer, you will be responsible for administering, supporting, and maintaining Citrix and Virtual Desktop Infrastructure (VDI) environments. You will work with global teams to manage Citrix XenDesktop, Citrix XenApp, Citrix StoreFront, Citrix Netscalers, VMware, and Flashstack solutions. Key Responsibilities: Citrix & VDI Administration: Support Citrix XenDesktop 7x & 2203, Citrix XenApp 7x & 2203, Citrix StoreFront, and Citrix Netscalers. Manage VMware vSphere, Flashstack hardware, and Wyse Thin Clients. Monitor Citrix/VDI environments and respond to incidents and service requests. Perform Tier 1/1.5 incident management and join Major Incident Management (MIM) calls. Maintain system documentation and perform routine updates. Operational Support & Troubleshooting: Handle desktop pool creation, publishing applications, and making configuration changes. Work across teams to ensure business requirements are met. Collaborate with vendors to report and resolve issues. Perform regular maintenance tasks and infrastructure optimizations. Required Skills & Experience: Must-Have: 4-6 years of IT experience, with at least 3 years in Infrastructure and Citrix/Virtualization. Strong expertise in Citrix XenDesktop 7x, Citrix XenApp 7x, Citrix StoreFront, Citrix Netscalers, and VMware. Knowledge of Windows Server 2012/2016 administration. Basic experience with Active Directory. Understanding of networking concepts (DHCP, DNS, IP addressing, subnets, VLANs). Good-to-Have: Experience with PowerShell scripting for automation. Troubleshooting VMware ESXi environments. Experience with VDI and desktop deployment/management. At Zensar Technologies, we believe in a workplace where people realize their full potential, are recognized for their contributions, and thrive in a collaborative environment. We are a global technology consulting and services company with 11,800+ employees in 33 locations. Our expertise helps 130+ enterprises drive innovation, agility, and competitiveness. Zensar is committed to Equal Employment Opportunity (EEO) and welcomes diverse talent across backgrounds, identities, and abilities. Core Values at Zensar: Putting People First Client-Centricity Collaboration Join us and be part of a dynamic team driving digital transformation!
Ux Designer
Verificient Technologie
Job Overview: We are looking for a talented Junior UI Designer with 2+ years of experience to help create beautiful and functional user interfaces for a dynamic, highly responsive web application. As part of a collaborative and agile team, you will work closely with designers, engineers, and cross-functional teammates to deliver world-class user experiences. This role offers the opportunity to be part of a next-generation web application that provides a desktop-like response time, ensuring a delightful user experience. Responsibilities: Collaborate with Cross-Functional Teams: Work as a member of the UX team, collaborating with engineering, customer service, and QA to ensure cohesive design execution. Design Execution: Work closely with the Design Lead to ensure your designs meet customer expectations and align with product goals. Documentation: Write detailed documentation for design assets, ensuring efficient development and clarity for the implementation team. Pixel-Perfect Mockups: Deliver pixel-perfect mockups, icons, and other design assets to maintain high standards of quality. Iterative Design Process: Participate in iterative design processes, refine and validate design solutions, and ensure designs account for various device sizes, platforms, errors, and edge cases. Micro-Interactions: Define and implement elegant micro-interactions to enhance the user experience across various touchpoints. Design System Contribution: Collaborate with UX leads to ensure your designs align with the overall service-wide User Experience strategy and design system. Requirements: Experience: Two or more years of experience in UI design with a proven track record. Portfolio: Strong portfolio showcasing UI design work that can be presented and defended during the interview. Wireframes and Prototypes: Hands-on experience creating wireframes, prototypes, and storyboards for responsive interfaces (desktop and mobile). Learning and Experimentation: A willingness to learn, experiment, and leverage data to improve designs and user experiences. Adaptability: Quickly become a local expert and adapt to new challenges. Execution and Quality: Strong ability to execute designs at a high level of quality while adhering to conceptual direction. Design Tools: Experience using design tools such as Adobe XD, Photoshop, Sketch, Illustrator, and InVision. Front-End Knowledge: Basic understanding of front-end languages such as HTML5, CSS3, and JavaScript. Creativity & Problem Solving: Creative thinking with a problem-solving mindset. Design Trends: Stay up-to-date with the latest UI design trends. Communication Skills: Ability to present creative ideas effectively and manage multiple projects simultaneously. Open to Feedback: Open to receiving objective criticism and improving designs based on feedback. Cross-Browser Compatibility: Proficient understanding of cross-browser compatibility issues and strategies for addressing them. Preferred Skills: Experience with JavaScript and Object-Oriented Programming. Availability to work in EST time zone preferred. If you have a passion for creating beautiful, functional designs and enjoy collaborating with a dynamic, driven team, we d love to hear from you!
Lead Consultant Specialist
Hsbc
About HSBC If you re looking for a career that helps you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. We aim to be where growth is, enabling businesses to thrive, economies to prosper, and helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist. Role: Lead Consultant Specialist Key Responsibilities: Incident Management: Ensure the 24/7 availability of critical enterprise applications. Work with Digital, Non-Digital teams, and third parties to identify, classify, and prioritize production incidents. Root Cause Analysis: Collaborate with technical teams to ensure that the root cause of incidents is found as a priority. Ensure actions are documented, assigned, and tracked to meet Service Level Agreements (SLAs). Documentation & Reviews: Document incident and problem management reviews, ensuring all interested parties are invited to incident retrospectives. Oversee the daily management of the incident and problem ticket queues to ensure all open and aging tickets are being worked. Complex Problem Management: Oversee complex problem cases and associated actions, ensuring teams are progressing and collaborating at all times. Ensure problem resolutions are implemented through the appropriate change management policy. Trend Analysis & Action: Identify trends and patterns of incidents and trigger reviews with technical teams. Validate that problems have been documented correctly and contain accurate information. Conduct quality checks on outage records to ensure accurate impact recording. Process Improvement: Ensure the problem management process incorporates new errors into the Known Error Knowledge Base (KB). Produce regular and ad-hoc problem and incident management reports within agreed timescales. Collaboration & Promotion: Coordinate and promote the effective functioning of problem management activities across Digital Support teams and other connected teams. Incident Ticket Management: Ensure incident and problem tickets are up-to-date, working across Digital teams for efficient ticket management. Technology Modernization: Drive technology modernization initiatives and conduct Release Readiness and Milestone Reviews. Requirements: To be successful in this role, you should meet the following requirements: Experience: A decade of experience as an IT Incident Manager or IT Service Manager with excellent problem-solving skills and the ability to collaborate with technical teams. ITIL Knowledge: Advantageous knowledge of ITIL, with ITIL certification being preferred. Experience in Agile & DevOps: Experience of working in Agile environments and familiarity with DevOps practices. Service Desk Tools: Proficiency with service desk tools such as Jira Service Desk, Global Service Desk, and ServiceNow. ITSM Processes: Strong understanding of ITSM processes and participation in CAB meetings to discuss release scope and/or roadblocks. Communication Skills: Excellent written and verbal communication skills. Monitoring & Tooling: Familiarity with tooling for application monitoring using AppDynamics and logging setup using Splunk. Incident & Problem Management Approaches: Proficient in incident and problem management approaches (e.g., Pareto analysis, Ishikawa diagrams, brainstorming). Microservices Architecture: Experience with applications using microservice architecture will be an added advantage. On-Call Availability: Willingness to be on-call to provide impact information for the services. If you're ready to take your career to the next level with HSBC, we encourage you to apply.
Customer Retention Specialist
Ugaoo
Culture of Growth: At Ugaoo, we are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values are more than just buzzwords; they guide everything we do, and we provide an environment where your ideas are valued and your career can flourish. Room to Innovate: We encourage calculated risks and support ownership. If you're someone who loves to step up and challenge the status quo, you'll thrive here. Performance-Driven Success: Your hard work and dedication will be recognized, and your contributions will have a direct impact on the company s success. Kinship and Collaboration: At Ugaoo, you re part of a community. We work together, celebrate together, and support each other every step of the way. About the Opportunity: We are looking for a Customer Retention Specialist to take the lead in developing and executing strategies to increase customer lifetime value and reduce churn. This role requires someone with a deep understanding of customer behavior, who can use data to identify opportunities to improve retention. The ideal candidate is a creative, data-driven marketer who is digitally-savvy, curious, and eager to learn. You will work closely with cross-functional teams and report to the Co-founder to execute strategic initiatives aimed at improving customer engagement and retention. Responsibilities: Retention Strategy Development: Develop and execute customer retention strategies aligned with company goals. Identify opportunities to improve retention and customer lifetime value through data analysis. Data Analysis: Analyze customer data to identify trends, insights, and actionable opportunities for retention initiatives. Build customer segmentation models to target specific segments with relevant campaigns. Campaign Management: Manage retention campaigns across various channels such as email, SMS, app push notifications, etc. Implement automation campaigns at various stages of the customer lifecycle. Conduct A/B testing to optimize campaign performance and engagement. Collaboration & Reporting: Collaborate with cross-functional teams (design, product, customer service) to ensure retention goals are met. Monitor and report on retention metrics to senior management, showcasing the success of initiatives. Customer Feedback: Respond to customer feedback and inquiries regarding retention efforts to ensure satisfaction and engagement. Requirements: Bachelor s degree in Marketing, Business, or a related field. 2+ years of experience in customer retention, CRM, or a related field. Strong analytical skills with experience working with customer data. Excellent communication skills, both written and verbal. Familiarity with email marketing platforms, CRM software, and customer data platforms. Knowledge of A/B testing methodologies and campaign optimization tactics. Ability to work collaboratively across departments and with external vendors. Who We re Looking For: We re seeking individuals who are driven, accountable, and ready to embark on a journey. If you're excited to take ownership of your work, challenge yourself, and make a real impact, you ll thrive at Ugaoo. We re looking for go-getters who want to grow beyond their current role and help Ugaoo reach new heights. At Ugaoo, the sky isn t the limit it s just the beginning. Join us, and let s grow together because we believe Plants Grow People. Impact: Lead retention strategies that directly contribute to company success. Growth: A platform for continuous personal and professional growth. Collaboration: Work alongside a passionate team that supports and celebrates your success. Qualification : Bachelor's degree in marketing, business, or a related field
Lead Site Reliability Engineer (azure)
Epam Systems
We are seeking a highly skilled and experienced Lead Site Reliability Engineer with a focus on Azure environments to join our team. In this crucial role, you will leverage your expertise to enhance the reliability and scalability of our cloud-based platforms, ensuring efficient operation and optimal performance. This position involves collaborating closely with cross-functional teams to migrate existing services to the OpenShift platform and make our infrastructure Cloud agnostic. As a leader, you ll guide your team in creating resilient systems and processes that support both internal and external customers relying on our desktop applications and services. Responsibilities Oversee migration of services to OpenShift and work towards making our infrastructure Cloud agnostic Run pipelines using Azure DevOps for environment configuration and application deployment Leverage Python, bash, and PowerShell to automate routine and complex tasks Implement and manage Kubernetes and container-based environments Monitor cloud resources efficiently and improve system performance in line with SLI metrics Debug and resolve operational issues swiftly and effectively Collaborate with development and operations teams to ensure system reliability and security Mentor team members and lead by example in maintaining best practices for site reliability Continuously assess, improve and optimize existing system architecture and applications Stay up-to-date with technological advancements and integrate innovative tools and techniques Requirements 5+ years of experience as a Systems Engineer with a development background 1+ years of relevant leadership experience Proficiency in Linux and Docker with hands-on experience in Kubernetes Capability to use at least one of the following scripting languages: Python, Bash, PowerShell Background in infrastructure management including networking and operating systems Familiarity with monitoring tools in cloud environments and understanding of SLI concepts Familiarity with Azure and/or GCP as cloud service providers Nice to have Experience working with Windows Knowledge of CI/CD pipelines, particularly Azure DevOps Understanding of Istio and GitOps tools like ArgoCD We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.) Qualification : 5+ years of experience as a Systems Engineer with a development background
It Support Associate - Level Iii
Cummins
Job Summary: We are seeking a Technical Consultant with 3 to 5 years of experience in Oracle Applications to provide IT production support for our organization. The ideal candidate will have experience in diagnosing and troubleshooting issues with Oracle systems, as well as implementing and supporting processes related to Oracle applications. This role requires the ability to manage reported issues, ensure the effectiveness of resolutions, and support stakeholders effectively. Key Responsibilities: 1. IT Production Support: Provide production support for Oracle Applications, including PL/SQL, Forms, Reports, Workflows, BI Publisher Reports, MWA, OA Framework, and interfaces. Diagnose and troubleshoot issues related to hardware and software components, working towards timely resolutions. Maintain and update process documentation and standards. 2. Incident and Problem Management: Use the Incident Management system to log, manage, and track reported issues or requests from end users. Ensure proper documentation of actions taken to resolve incidents. Implement systematic problem-solving processes to identify the root causes of recurring issues and provide long-term solutions. 3. Troubleshooting & Support: Resolve customer-identified issues in a timely and efficient manner while adhering to department standards. Train less experienced associates on IT support processes, tools, and troubleshooting methods. Encourage root cause analysis to ensure effective long-term solutions. 4. Collaboration & Stakeholder Management: Work collaboratively with cross-functional teams to meet shared objectives and ensure customer satisfaction. Balance the needs of multiple stakeholders and ensure that commitments are met. Communicate effectively with various audiences to convey clear and actionable insights. 5. Process Improvement: Continuously assess and improve existing work processes for greater efficiency. Apply situational adaptability when addressing shifting demands and challenges. 6. Production Support & System Enhancements: Assist with production support activities, ensuring the smooth operation of systems. Support Oracle Applications implementations, upgrades, and enhancements, ensuring successful delivery. Competencies & Skills: Action Oriented: Ability to approach challenges with enthusiasm, energy, and urgency. Problem Solving: Systematically analyze issues, applying industry-standard methodologies to identify solutions. Incident Management: Proficient in using Incident Management systems for tracking, resolution, and reporting. Collaboration & Communication: Strong interpersonal skills to work with diverse teams and stakeholders. Technical Expertise: Expertise in Oracle Applications (PL/SQL, Forms, Reports, Workflows, BI Publisher, MWA, OA Framework, etc.). Situational Adaptability: Adapt approach and demeanor according to shifting business needs and situations. Accountability: Strong sense of accountability and responsibility for meeting deadlines and commitments. Qualifications: Education: High school diploma or equivalent is required. An Associate Degree or relevant certifications in Oracle or related fields is preferred. Experience: 3 to 5 years of experience as a Technical Consultant in Oracle Applications. Must have experience in PL/SQL, Forms, Reports, Workflows, BI Publisher, and other Oracle-related technologies. Familiarity with Purchasing processes in Oracle Applications is preferred. Experience with production support activities, implementations, and upgrades is a plus. Desired Skills: Technical Knowledge: Proficient in PL/SQL, Forms, Reports, Workflows, BI Publisher Reports, MWA, OA Framework, and integrations. Functional Knowledge: Experience in Purchasing processes and Oracle Financials is preferred. Licensing Requirements: This position may require licensing for compliance with export controls or sanctions regulations. Benefits: Competitive salary and benefits package. Professional growth and career advancement opportunities. Collaborative and supportive team environment. Flexibility and work-life balance. This is an exciting opportunity to leverage your Oracle Applications expertise while contributing to the success of a growing team. Apply today to be part of our dynamic organization! Qualification : An Associate Degree or relevant certifications in Oracle or related fields is preferred.
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