Service Desk Operations Jobs in Noida

Position: Associate Manager IT Company: Zetwerk Electronics Private Limited Location: Noida About Zetwerk Electronics Zetwerk Electronics is a leading Indian ESDM (Electronics System Design & Manufacturing) company with seven advanced factories producing two devices per second. We are a trusted contract manufacturer serving diverse high-growth sectors including Telecom (5G infrastructure), Consumer Durables, Hearables & Wearables, Televisions & Displays, IT Hardware, and Precision Assembly. Our focus on technology, quality, and strategic diversification has positioned us as a key player in India's electronics manufacturing landscape. Comprehensive, ongoing worker training and cross-training programs to foster skill development and continuous improvement. Cutting-edge facilities combined with domain expertise. Strong culture of quality and innovation. Opportunities to make a significant impact on a growing, technology-driven business. Roles & Responsibilities Lead end-to-end implementation of Microsoft Dynamics 365 Finance & Operations (D365 F&O) for finance modules in manufacturing environments. Manage requirement gathering, solution design, configuration, testing, and documentation. Support integration with SCM, production, and inventory modules. Coordinate with cross-functional teams including IT, finance, and factory operations. Assist in data migration, validation, unit testing, and user acceptance testing (UAT). Facilitate training sessions and manage change processes for key users. Provide Level 1 functional support for finance-related queries and enhancement requests post go-live. Monitor implementation progress, proactively identify risks, and coordinate timely resolutions. Prepare and maintain SOPs, user manuals, test cases, and issue trackers. Maintain strong stakeholder communication and management. Job Requirements Bachelor s or Master s degree in Commerce or related field. Minimum 2 years experience implementing Microsoft Dynamics 365 Finance & Operations (F&O) modules, especially in manufacturing setups. Strong knowledge of financial processes such as General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Fixed Assets, Budgeting, and Costing. Excellent communication and analytical skills with a collaborative mindset. Qualification : Bachelors or Masters degree in Commerce or related field

Job Title: Corporate Legal Counsel Location: Noida Company: EaseMyTrip.com Experience Required: 2 to 7 years Employment Type: Full-Time About the Role: EaseMyTrip.com is seeking a skilled Legal Counsel to manage a variety of corporate legal matters, particularly focused on contract drafting, negotiation, compliance, and intellectual property management. The role involves providing strategic legal support to senior management, ensuring regulatory compliance, and collaborating with cross-functional teams in a fast-paced travel-tech environment. Interview Process: HR Round Final Round with Operations Team Key Responsibilities: Contract Drafting & Review: Prepare, review, and manage commercial contracts including: Vendor & Service Agreements MOUs, NDAs, LOIs Reseller, Licensing, and Master Services Agreements Negotiation: Lead legal negotiations with internal teams and external attorneys. Compliance: Ensure adherence to all applicable corporate laws and regulations. IPR Management: Collaborate with product teams for patent/trademark identification. Conduct searches and draft filings for trademarks and other IP. Legal Document Administration: Maintain legal templates and records of executed contracts. Legal Research: Support contract creation and legal decisions with solid research. Training: Mentor junior legal staff and conduct internal sessions on compliance and legal awareness. Strategic Counsel: Advise leadership on legal implications of business strategies. Preferred Candidate Profile: Education: LLB or LLM (mandatory) Additional certifications in IPR or Corporate Law (preferred) Experience: 2 7 years in a similar legal role, preferably in a global or tech-focused firm Legal Expertise: Strong grasp of contract law, especially US & international contracts Knowledge of corporate compliance and data protection laws Technical Skills: Proficient in MS Word (standard & advanced contract features) Experience with legal management tools (preferred) Soft Skills: Excellent communication and negotiation skills Analytical thinker with a proactive, solution-oriented mindset Strong integrity and the ability to handle confidential information Be a part of one of India s fastest-growing travel technology platforms Work on impactful, high-stakes legal matters in a dynamic and innovative environment Opportunity to grow and shape the legal function of a well-established tech company Qualification : A graduate or postgraduate degree in law. Additional qualifications in intellectual property rights or related laws are preferred.

Job Title: Administration Executive Location: Noida Experience Required: 2 to 7 years Employment Type: Full-Time Interview Process Round 1: HR Interview Round 2: Final Interview with Operations Team About the Role We are seeking a self-motivated, proactive, and analytical Administration Executive with a Lead by Example attitude to join our team. The ideal candidate will have solid experience in office administration, event management, procurement, and operational functions, demonstrating punctuality, honesty, and flexibility in a dynamic work environment. Key Responsibilities Exhibit a high level of subordination, punctuality, and honesty in day-to-day operations. Manage event coordination, procurement, purchase processes, and related operational activities. Collaborate with multiple departments to provide seamless administrative support. Maintain store, security, housekeeping, and asset management. Handle vendor and client interactions professionally when required. Prepare and maintain MIS and various reports on a daily, weekly, and monthly basis. Liaise effectively with internal departments, vendors, and other stakeholders. Use office management systems, ERP software, and MS Office to optimize administrative functions. Support the development, performance, and maintenance of the administration team. Preferred Candidate Profile ✅ Experience Proven experience as an office administrator, office assistant, or in a relevant administrative role. ✅ Skills & Competencies Strong organizational and leadership skills. Excellent verbal and written communication skills. Proficiency in MS Office and ERP or other office management software. Familiarity with office management procedures and basic accounting principles. Ability to multitask, prioritize work, and adapt to a dynamic environment. ✅ Education High school diploma mandatory. Bachelor s degree in Office Administration, Business Administration, or related field preferred. Qualifications in secretarial studies will be an added advantage. Work in a supportive and fast-paced environment. Opportunity to develop professionally within a growing organization. Competitive salary and benefits package. Qualification : Bachelors degree in Office Administration, Business Administration, or related field preferred.

Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.

Job Title: Managed Services Enablement Executive Location: Noida, India Experience: 3 - 5 years Education: Bachelor s Degree in Computer Science, Engineering, or related field Role Overview We are looking for a motivated Enablement Executive to lead onboarding, training, and skill development initiatives for our Cloud Managed Services team. You will play a vital role in ensuring new and existing team members are equipped with the right knowledge, certifications, and skills to excel and grow within the organization. Key Responsibilities Onboarding and Induction Design and implement induction programs tailored to new joiners' levels. Coordinate and schedule onboarding sessions with relevant team members. Track and maintain onboarding progress for all new hires. Certification Management Maintain up-to-date certification records of the team. Develop and communicate certification plans aligned with team roles and company requirements. Skillset Matrix and Training Needs Analysis Maintain a comprehensive skillset matrix for the Managed Services team. Identify gaps and training needs for individuals and teams. Plan and organize targeted enablement programs and training sessions. Team Enablement and Upskilling Identify candidates for upskilling and advancement. Develop and execute enablement programs for current team members and freshers. Assign mentors and facilitate pre-assessments, training, hands-on experience, weekly reviews, post-assessments, and final evaluations. Ongoing Enablement and Training Programs Organize account-specific training and sessions on SOPs and escalated issues. Facilitate technical discussion forums ("Tech Chats"). Coordinate registration and participation tracking for relevant webinars and workshops. Reporting and MIS Prepare and share monthly progress reports on enablement activities at the department level. Skills & Qualifications Excellent spoken and written English communication skills. Proven team handling and coordination capabilities. Strong organizational and planning skills. Good working knowledge of Microsoft Office (Word, Excel, PowerPoint). Ability to work collaboratively with cross-functional teams and stakeholders. Education Bachelor s Degree in Computer Science, Engineering, or a related discipline. Join us to be a key driver of learning and development within a dynamic cloud services team! Qualification : Bachelors Degree in Computer Science, Engineering, or a related discipline.

Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field

Technical Manager - Facilities Management Service Line: GWS Segment Role Type: Full-Time Location: Noida, Uttar Pradesh, India Areas of Interest: Facilities Management About the Role: As a CBRE Facilities Associate, you will oversee team activities, acting as the key point of contact between clients, vendors, and contractors to ensure the completion of work orders. This role is a part of the Facilities Management functional area, focusing on the operations of assets and providing essential support to Property Managers regarding all repair and investment plans. Key Responsibilities: Serve as the point of contact for escalated communications between the landlord, tenants, and service providers, ensuring all procedures, policies, and reporting formats are understood and followed. Allocate work orders and schedule necessary repairs based on requests. Review data from work order reports and create performance and progress status reports for management. Assess all work orders, proposals, and vendor-submitted documents for accuracy and compliance. Inspect rooms and furniture to identify needs for repairs or renovations. Resolve minor malfunctions in office equipment. Research new services and appliances that can help improve facility operations. Gather and analyze data to identify and solve complex issues, even those that arise with minimal precedence. You may also recommend new techniques or solutions. Make a direct impact on your own team and other related teams, ensuring alignment with operational goals. Suggest process improvements and solutions to enhance the efficiency of the team. What You ll Need: Educational Qualifications: High School Diploma or GED with 3-4 years of relevant experience in Facilities Management. Experience & Skills: A comprehensive understanding of procedures, systems, and concepts related to Facilities Management. Ability to evaluate and communicate complex information in a concise, clear, and logical manner. In-depth knowledge of Microsoft Office products such as Word, Excel, and Outlook. Strong organizational skills and an advanced inquisitive mindset. Advanced math skills for calculating figures like percentages, discounts, and markups. Qualification : High School Diploma or GED with 3-4 years of job-related experience.

Position Summary The Risk Officer for the Global Service Delivery ( GSD ) centre of Allianz Partners will report directly to theGlobal Qualitative Head of Risk of Allianz Partners. The GDSs are fully fledged share services centers serving worldwide operations of Allianz Partners. Allianz Partners provides globally diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. The Risk Officer will have responsibility for the GSDs located in India, Thailand, Mexico and Brazil. They will be responsible for ensuring effective and efficient risk management processes and procedures are implemented and maintained in accordance with the Allianz Partners Global risk management framework as well as regulations in force. They will collaborate closely with first and second line of defense leaders within the GSD or across the company (as required) to ensure timely and transparent identification, assessment and mitigation of risks in the GSD as well as to ensure that the internal control system is effectively integrated within their areas of responsibility. They will provide support for internal control programs and projects designed to identify and manage significant risks related between others to: Operations, Information Technology, Legal, Regulatory and Compliance. The Risk Officer will also contribute to the Allianz Partners Global Risk Programs and, depending on the topic or seniority level of the Risk Officer, lead some of the CoCs. Responsibilities Oversee, coordinate and lead Risk management topics for the GSD, including topics across global locations as required Act as Single Point of Contact for Risk topics within the GSD Develop and maintain a good understanding of the GSD business and liaise closely with management Work with the business and provide risk expertise and consulting for projects and initiatives Support the management, monitoring and reporting business operations risks Conduct risk assessments to determine impacts of risk issues and facilitate appropriate escalation and implementation of the decisions Provide feedback to inquiries relating to risk monitoring actions Support and provide advice during decision-making processes Monitor news around market and evaluate current and potential risk exposure Identification of changing regulations and industry risk trends that may have an enterprise-wide impact Monitor the implementation and effectiveness of risk management activities Participate in the organisation, as well as lead and present topics in the relevant Risk Committee and other meetings as required Facilitate the Risk management process and provision of Risk management delivery support (this includes among others, the Top Risk Assessment and Internal Control Framework) Coordinate the effective implementation and maintaining of a network of Risk and Internal Control coordinators as well as the provision of risk training to the wider business. Promote a positive Risk Culture within the business Stakeholder Engagement Responsibilities: Practice and encourage open and effective communication internally and externally in order to build and nurture effective working relationships Lead an engaged internal control community to build strong partnerships with the business to ensure internal control processes are aligned with business needs and integrated within the organization. Develop and maintain effective working relations with internal and external parties, including but not limited to Top Management, extensive cross-functional interfaces and auditors to ensure the Internal Control Framework remains relevant and effective and provides adequate assurance. Manage and participate in the business meetings initiative with a focus on full coverage across all functions promoting the strategic business partnering ambition of the Risk function Seniority levels: Risk Officer: experience in Risk Management or relevant functions in insurance or services business and Risk Management Skills at ambition for seniority level Qualifications and Experience Required Bachelor s degree in business, finance or related field or equivalent combination of work and education experience. Risk Management or internal control accreditation or Accounting or Auditing qualification Understanding and knowledge of best practices and trends in Enterprise Risk Management and internal control frameworks. Relevant quantitative, Solvency II experience Strong IT user skills, very good user knowledge of Microsoft (Excel, Word, PowerPoint) Fluency in English Risk Management Skills at ambition level GSD Risk Officer in Global Qualitative Risk Management team The Risk Officer for the Global Service Delivery ( GSD ) centre of Allianz Partners will report directly to the Global Qualitative Head of Risk of Allianz Partners.The GDSs are fully fledged share services centers serving worldwide operations of Allianz Partners. Allianz Partners provides globally diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering.The Risk Officer will have responsibility for the GSDs located in India, Thailand or Mexico and they will be responsible for ensuring effective and efficient risk management processes and procedures are implemented and maintained in accordance with the Allianz Partners Global risk management framework as well as regulations in force.They will collaborate closely with first and second line of defense leaders within the GSD or across the company (as required) to ensure timely and transparent identification, assessment and mitigation of risks in the GSD as well as to ensure that the internal control system is effectively integrated within their areas of responsibility.They will provide support for internal control programs and projects designed to identify and manage significant risks related between others to: Operatio...

We are looking for a Senior IP Analyst/ IP Lead for our Service Operations team to join our IP Search Team in Noida. This is an excellent opportunity to work with Fortune 100 clients, supporting them through various phases of IP lifecycle management. The selected team member will engage in several projects, including Prior Art Searching (Patentability, Validity, Invalidity), Evidence of Use, and Freedom to Operate searches, specifically within the wireless communication domain or mechanical engineering domain. About You experience, education, skills, and accomplishments Work experience: Minimum 2 years of experience in IP Patent Search Bachelor s degree/master s degree/PhD in Wireless/Telecommunication domain / Computer Science/Mechanical Engineering Preferred if able to perform Patentability, State of Art, EOU, Freedom to operate, and Invalidity searches Knowledge of Intellectual Property (IP) fundamentals and US Patent laws Proficiency in MS Excel, MS Word, MS PowerPoint, and other tools that may be required for day-to-day work Capable of working on individual projects as well as in a team environment Self-starter, meticulous with strong analytical and problem-solving skills It would be great if you also had . . . PhD in Electronics and communication or any related field Standard essentiality analysis expertise Knowledge in AI/ML/SEP/Audio Video Codec Knowledge in IC Engines, Automobiles, and HVAC & Refrigeration IP and/or telecom related certifications Knowledge of CN and EP patent laws Preparing reports by performing various patent searches and technical analyses to support clients End-to-end ownership of work products and effective project communication with relevant stakeholders Adhering to internal and external project time schedules Updating technical skills proactively in upcoming technologies being widely used across the industry Adherence to organizational policies Quality Assurance - Adherence and compliance to set quality standards ensuring customer requirements are met in full About the Team The team of 200+ colleagues all reporting to the Senior Manager and Director primarily working on search projects on several technologies. This team helps customers based out of the US, India, and UK. . Hours of Work This is a full-time role requiring 40 working hours per week based out of Noida, India (IST). Work Mode-Hybrid At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Bachelors degree/masters degree/PhD in Wireless/Telecommunication domain / Computer Science/Mechanical Engineering

About LambdaTest: LambdaTest is a leading cross-browser testing platform, enabling developers to test web applications on 3000+ real browsers in the cloud. We provide cutting-edge tools and infrastructure to help teams deliver flawless user experiences. Join us to contribute to high-performance backend systems that keep us at the forefront of the industry. About the Role: As a Platform Engineer (Backend Developer) at LambdaTest, you'll develop and maintain backend services that power our cloud platform using technologies like Golang, Python, AWS/GCP, and Kubernetes. You ll work on scalable, efficient systems, optimizing performance and solving complex technical challenges. What You ll Do: Build and maintain backend services using Golang or Python Optimize SQL operations and ensure database integrity Implement data structures, algorithms, and services like Kafka Troubleshoot and debug issues using Linux/Unix Manage AWS/GCP infrastructure, including EKS Create and optimize CI/CD pipelines Collaborate with cross-functional teams and take ownership of system performance. What You Should Have: Experience: 1-4 years in Golang or Python backend development SQL Proficiency: Strong knowledge of SQL and database management Linux Expertise: Deep understanding of Linux/Unix and command proficiency Cloud & Kubernetes: Experience with AWS/GCP and EKS CI/CD Knowledge: Familiarity with building and managing CI/CD pipelines Scripting Skills: Proficiency in writing scripts (multi-language is a plus) Debugging: Strong debugging and problem-solving skills

Plasma Computing is a leading Business Intelligence Solutions and IoT Platforms provider with an international reputation of its IoT/M2M, Business Process Automation, Workflows and Big Data Visualization Platforms. Our location is on 3010 Lyndon B Johnson Freeway #1515, Dallas, TX 75324 . We are looking for a brilliant candidate to fill our IT Help Desk Executive position at Plasma. This is a client facing role and requires ability to manage multiple projects, and to work with global teams. Essential Duties and Responsibilities: 1-2 years of IT experience with Help Desk Support. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries/tickets on time either in person or over the phone or via tickets. Write training manuals. Maintain the daily performance of computer systems. Respond to email messages for users seeking help. Ask questions to determine the nature of the problem. Walk the customer through the problem-solving process. Install, modify, and repair computer hardware and software. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals for users. Follow up with customers to ensure issue has been resolved. Run reports to determine malfunctions that continue to occur. Qualification : 1-2 years of IT experience with Help Desk Support.

Role Overview: The Adobe Express Content Team is looking for a passionate and motivated Full Stack Engineer to help build a scalable and responsive design application. As part of the team, you ll work on creating intuitive design tools that enable fast and easy content creation for users across web and mobile platforms. Key Responsibilities: UI and Service Development: Build new UI components and optimize scalable backend services and APIs to enhance user workflows. End-to-End Engineering: Architect and implement modern front-end and back-end solutions, handling upstream and downstream dependencies. Collaboration & Design: Work closely with UI/UX designers, architects, and product managers to create modern and intuitive features that deliver seamless user journeys. Performance Optimization: Extend, optimize, and future-proof parts of both front-end and back-end stacks. Production Support: Build and support production services and ensure smooth operations. Key Skills and Experience Required: Experience: 5+ years of experience in developing sophisticated web applications with responsive designs, modular and loosely coupled code. Technical Proficiency: Experience with JavaScript frameworks like TypeScript, React, ES6, and architectures like MVC/Flux/Redux. Knowledge of web standards, modern browsers, and performance optimizations (e.g., JS engines, CSS, reflow, repaint). Backend Services & Cloud Technologies: Familiarity with backend services, ElasticSearch, Node.js, Python, AWS services (Lambda, API Gateway, DynamoDB), Kubernetes, and Elastic Containers. Testing & Debugging: Strong knowledge of algorithms, data structures, and distributed systems design/implementation. Experience with unit, integration, and end-to-end testing. Production Maintenance: Experience with maintaining and debugging production environments and participating in on-call rotations. Internal Opportunities: At Adobe, creativity and constant learning are integral to career growth. Join us for an exciting journey of innovation and opportunity!

About The Opportunity We are looking for a Transmission Engineer that will provide technical service and support to our customers. In this role, you will fix and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. Working as a support engineer will require a broad knowledge within telecom and Datacom, covering both hardware, software and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. The role more than often requires you to seek big responsibility, and it is important that you can work independently. What you will do Identification of point of failure/ Work around implementation Technical Governance handling RCA and work around implementation Emergency/Adhoc support to team Inter domain support and end to end driving of new improvement ideas. 24/7 technical support to team. Performs trend analysis to proactively detect possible failures. This shall ensure restoration and repair as a result of its own analysis or when prompted by automated operations or domain support Service Function processes. You will bring Min. Graduate Degree in Engineering/ Computer science or Equivalent 4 to 8 years of experience in supporting on customer Queries, support or solution in a telecom environment. Domain-experience: Transmission Network with required and validated experience in Microwave, Fiber and IP Good knowledge of Router, Microwave and DWDM Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Product/Vendor knowledge on Ericsson/ Cisco / Huawei/Nokia/Juniper. Good Communication & trouble-shooting skills. 4-10 years of relevant in IP Domain Qualification : Min. Graduate Degree in Engineering/ Computer science or Equivalent

Executive Setup & Integration Location: Noida Experience: 8+ years Role Overview We are seeking a detail-oriented and experienced Executive Setup & Integration professional to manage the setup, maintenance, and integration of Property Management Systems (PMS), Point of Sale (POS), and Central Reservation Systems (CRS). You will play a critical role in technical analysis, problem-solving, and ensuring smooth integration aligned with operational goals. Key Responsibilities Lead and actively participate in the setup and ongoing maintenance of PMS, adapting functional interfaces to meet technical and operational requirements. Perform in-depth technical analyses and evaluations to support seamless integration between PMS, POS, and CRS platforms. Proactively investigate and resolve operational issues related to PMS, POS, and CRS either independently or as part of the PMS team. Serve as the primary PMS, POS & CRS liaison with Account Managers, managing complex issues and aligning priorities. Support cost management efforts by minimizing through-life costs of PMS systems and driving affordability initiatives. Coordinate system and equipment management within assigned areas to ensure consistent integration performance. Apply expertise in modern cloud-based PMS platforms, including control and integration capabilities. Utilize knowledge of Online Travel Agents (OTA) and Global Distribution Systems (GDS) to enhance integration effectiveness. Align integration activities with master programs, managing risks and opportunities while ensuring value for money. Make informed integration decisions within scope and collaborate with PMS Integration Management for approvals. Take ownership of assigned tasks, delegating to resources as needed while maintaining accountability. Demonstrate experience across multiple phases of the setup and integration lifecycle with a strong understanding of adjacent processes and lifecycle challenges. Skills & Requirements Bachelor s degree or equivalent. Minimum 8 years of experience in support, service, or integration roles within the hospitality or related technology sectors. Strong analytical, organizational, communication, and interpersonal skills. Adaptable to new processes, technologies, and organizational changes. Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook). Ability to work effectively in a multitasking, fast-paced environment. Professional, proactive get-it-done attitude with strong work ethics. If you have a passion for technology integration and delivering seamless hospitality solutions, this is the role for you! Qualification : Bachelors degree or equivalent

Position Title: Backend Engineer Location: Noida Job Type: Full-Time Experience Required: 2 4 Years About QueueBuster QueueBuster , founded in 2016, is India's leading Business Super App. Our Android-based Mobile POS (Point of Sale) solution helps businesses of all sizes from large retail stores to small kiosks manage their operations with ease. With features like Billing, Inventory Management, Khata (Credit Ledger), Online Store, Customer Management, and Loyalty Programs, QueueBuster is the go-to platform for modern retail businesses. Role Overview We re looking for a Backend Engineer who is passionate about building fast, scalable, and secure backend systems. You will work closely with our engineering and product teams to design, develop, and maintain the server-side logic and infrastructure powering our mobile POS solution. This is a full-time role based out of our Noida office, and it requires someone who thrives in a collaborative, fast-paced environment. Key Responsibilities Design and develop robust backend services and APIs that power mobile and web applications. Collaborate with frontend developers, product managers, and other stakeholders to deliver high-quality features. Own features end-to-end from concept to production and post-launch maintenance. Build, test, deploy, and maintain applications on cloud platforms. Ensure performance, scalability, reliability, and security of all backend systems. Troubleshoot and debug application issues and identify bottlenecks in performance. Write clean, maintainable, and well-documented code. Perform peer code reviews and contribute to team best practices. Lead architecture and design discussions for backend systems and microservices. Continuously improve development processes, tools, and methodologies. Required Skills & Qualifications 2+ years of hands-on experience in Node.js and MySQL. Experience with PHP and NoSQL databases (e.g., MongoDB, Redis) is a plus. Strong expertise in developing and integrating RESTful APIs. Working knowledge of web server management (e.g., Nginx, Tomcat) and cloud infrastructure. Experience with cloud platforms (e.g., AWS) and services like EC2, Lambda, SNS, SQS. Solid understanding of OOP, data structures, algorithms, and software design principles. Experience with microservices architecture and database design. Proficiency in Linux environments, including troubleshooting and log analysis. Familiarity with version control systems and branching strategies (e.g., Git). Experience with unit testing and maintaining high test coverage. Understanding of system design principles, including scalability and fault tolerance. Knowledge of Agile/Scrum methodologies and CI/CD pipelines. Strong debugging and performance optimization skills. Preferred Qualifications Bachelor s degree in Computer Science, Software Engineering, or a related field. High level of ownership, accountability, and a proactive attitude. Willingness to learn and experiment with new tools and technologies. Prior experience deploying and maintaining live cloud-based applications. Familiarity with tools like ElasticSearch, Neo4j, Redis, or Graph databases is a plus. What You ll Gain Opportunity to work in a fast-growing product company with a national footprint. Ownership of key product components with end-to-end development. Exposure to modern technologies, cloud platforms, and scalable system architecture. Collaborative and high-performance work culture. If you're excited about building systems that impact thousands of businesses across India, we'd love to hear from you. Qualification : Bachelors degree in Computer Science, Software Engineering, or a related field

Position Title: DevOps Engineer Location: Noida Experience: 4 8 Years Employment Type: Full-Time Must-Have Skills: AWS, Azure, Jenkins, Docker About DPD Technologies QueueBuster QueueBuster , developed by DPD Technologies, is India s leading Mobile POS Solution, built to simplify business operations across sectors. From large format retailers to small kiosks and carts, our Android-based platform supports Billing, Inventory, CRM, Loyalty, Online Store, and more all from one centralized system. Trusted by over 75,000+ merchants, QueueBuster helps businesses scale smartly and efficiently. At DPD, we foster a collaborative, innovative, and empowering work culture, where teams thrive and grow together. Role Overview: DevOps Engineer We are looking for an experienced DevOps Engineer who will work closely with our software development teams to automate, optimize, and streamline our infrastructure and deployment processes. You ll play a critical role in ensuring system reliability, performance, and scalability across production and staging environments. Key Responsibilities Collaborate with developers to deploy and operate scalable, secure, and resilient systems. Automate and manage CI/CD pipelines using Jenkins or equivalent tools. Build and maintain tools for deployment, monitoring, and infrastructure automation. Manage containerized applications using Docker and container orchestration. Monitor infrastructure health, perform root cause analysis, and resolve production issues quickly. Administer and optimize Linux/Unix servers and ensure system uptime and performance. Set up and manage web servers including Nginx and Apache, including load balancing and multi-site hosting. Implement robust backup and recovery strategies for high-availability environments. Work with AWS and Azure cloud services to manage infrastructure, networking, and application hosting. Maintain and optimize relational and non-relational databases including MySQL, PostgreSQL, MongoDB, Cassandra, Redis, and Elasticsearch. Ensure robust log management, monitoring, and alerting for applications and infrastructure. Maintain security best practices across environments (firewall configs, access management, SSL, etc.). Required Skills & Qualifications 4 8 years of experience in Linux system administration, cloud platforms (AWS, Azure), and DevOps practices. Strong experience in virtualization, containers, and container orchestration. Proficient with CI/CD tools such as Jenkins, Git, and shell scripting. Experience deploying and managing applications built on Node.js, PHP/LAMP, WordPress, and Java (J2EE) stacks. Solid knowledge of web server configuration, DNS, SSL, and load balancing. Familiar with infrastructure-as-code (IaC) and high-availability architecture. Strong grasp of networking concepts, firewalls, and security configurations. Hands-on experience with system and application monitoring tools. Strong troubleshooting and performance tuning skills. Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Good to Have Experience with container orchestration tools like Kubernetes. Exposure to infrastructure automation tools such as Terraform, Ansible, or Puppet. Familiarity with SOA, microservices architecture, and serverless deployments. Be part of a fast-growing tech product impacting thousands of businesses. Work with cutting-edge DevOps tools and cloud infrastructure. Thrive in a startup environment with ownership, learning, and flexibility. Collaborate with a talented and passionate team focused on innovation and scale.

Job Title: Billing Executive Charge Posting Location: Noida, Uttar Pradesh Experience Required: 1 2 years Department: Revenue Cycle Services Designation: Billing Executive Charge Posting Job Overview We are seeking a detail-oriented and organized Billing Executive Charge Posting to join our Revenue Cycle Services team. The ideal candidate will be responsible for the accurate and timely posting of charges, ensuring compliance with payer requirements, and supporting smooth financial operations across multiple healthcare clients. Key Responsibilities Retrieve and reconcile daily banking records for multiple clients. Accurately post all charges within 24 hours of receipt. Maintain updated and accurate reconciliation logs for all deposits. Adhere to strict deadlines to support weekly and monthly reporting by the Charge Posting Manager. Communicate any payer-related issues to the Charge Posting Manager in a timely manner. Understand payer contracts, including specific rules and nuances per client. Maintain professional communication with internal teams and clients to ensure timely receipt of required documentation. Identify and report patterns or trends that may indicate billing issues. Perform additional tasks and responsibilities as assigned. Required Skills & Qualifications Proven experience in charge posting and accounts receivable processes. Familiarity with Explanation of Benefits (EOBs) and payer contracts. Hands-on experience with at least one of the following practice management systems: Amkai, SIS/Vision/Advantx, HST, EPIC RESOLUTE (preferred). Knowledge of clearinghouse processes and HIPAA compliance. High level of accuracy and attention to detail to minimize posting errors. Strong verbal and written communication skills. Excellent organizational and time management abilities. Professional, customer-focused attitude with a commitment to service excellence. Preferred Qualifications Certification or degree in a healthcare-related field. Minimum of 2 years experience in Ambulatory Surgical Center (ASC) coding is a plus.

Position: General Manager Operations Excellence (Strategy & Transformation) Location: Noida, Uttar Pradesh Department: Merchant Operations Employment Type: Full-time About Paytm Paytm is India s leading mobile payments and financial services distribution company. As the pioneer of mobile QR payments, we build innovative technologies that empower millions of small businesses with seamless payment and commerce solutions. Our mission is to bring half a billion Indians into the mainstream economy through the power of technology. About the Role We are seeking a dynamic and experienced leader to spearhead operational excellence initiatives across our merchant ecosystem. As General Manager Operations Excellence, you will own the end-to-end strategy and execution of merchant onboarding, engagement, and support. You will also lead the lifecycle management of our Field Sales Executives (FSEs), ensuring performance, productivity, and retention are optimized. This is a high-impact role that requires a strategic thinker with a hands-on approach and a deep understanding of field operations. Key Responsibilities Merchant Lifecycle Management Develop and execute scalable processes to onboard, support, and retain merchants across regions. FSE Strategy & Execution Lead the hiring, training, and performance management of Field Sales Executives. Drive initiatives that improve field productivity, reduce attrition, and enhance merchant experience. Operational Excellence & Process Innovation Identify bottlenecks in field operations and implement practical solutions by collaborating with cross-functional teams (product, tech, legal, and more). Performance Analytics Build systems to track KPIs for FSEs and merchant operations. Leverage data to generate insights, implement feedback loops, and continuously improve team performance. Field Sales Leadership Foster a culture of accountability and operational discipline. Share and implement field best practices across teams and regions. Strategic Roadmapping Drive planning and execution aligned with company goals. Own outcomes with a strong focus on business impact. Communication & Reporting Maintain clear, structured communication with internal stakeholders and leadership. Deliver regular updates, reports, and recommendations. Experience: 10+ years of experience in merchant operations, field sales, business operations, or consulting Proven track record of leading and scaling field operations in high-growth environments (fintech, e-commerce, or retail preferred) Skills & Attributes: Strong operational and analytical skills Excellent leadership, communication, and stakeholder management Strategic thinker with an execution-first mindset Ability to navigate ambiguity and work independently High bias for action and results Educational Background: MBA or equivalent postgraduate degree preferred Work in a merit-driven, fast-paced fintech environment with a wide canvas for growth and innovation Be a part of a mission-driven company that is transforming digital commerce at scale Collaborate with top talent across domains in an agile, flat, and inclusive organizational culture Opportunity to drive large-scale impact across 500M+ users and 21M+ merchants Qualification : MBA or equivalent postgraduate degree preferred

Patient Care Services Category: Administrative Staff | Type: Full-Time Location: Noida Hospital: Medanta The Medicity (Upcoming Multi-Specialty Hospital) About the Role Medanta is gearing up to launch a state-of-the-art multi-specialty hospital in Noida, and we re on the lookout for passionate Patient Care Services professionals to join our team. Your mission? To deliver seamless, compassionate, and efficient service across OPD, IPD, and Admissions, ensuring every patient experience is smooth and supportive. Key Responsibilities OPD & IPD Billing Manage outpatient billing: registrations, health check-ups, diagnostics Ensure accurate, timely, and error-free billing for walk-in and appointment patients Admissions Oversee the entire inpatient journey from admission to discharge Handle room allocation, estimate sharing, advance collections, interim, and final billing Coordinate with clinical teams and the internal TPA desk for cashless and reimbursement claims Ensure thorough documentation for empaneled patients Available Roles Head IPD Services Senior Manager IPD Billing Team Leaders OPD & Diagnostic Billing, Executive Health Check-Up Assistant Manager / Deputy Manager IPD Billing Duty Managers Bed Manager Executives Billing, Helpdesk & Reports What You ll Bring Graduate or Postgraduate degree in any stream 7 10 years of relevant experience in healthcare, preferably in multi-specialty hospitals Strong communication and interpersonal skills Good knowledge of hospital billing systems, medical terminology, and HIS platforms Patient-centric attitude with empathy and calmness under pressure Basic computer skills: MS Office, Excel, billing software Flexibility to work rotational shifts in a dynamic hospital setting Be part of building something new and impactful! Join a world-class hospital team dedicated to exceptional patient care, cutting-edge technology, and a supportive work culture. Your role here will be vital in creating positive healthcare journeys for thousands. Qualification : Graduate or Postgraduate degree in any stream

Job Title: Business Development Manager (Hotels) Location: Noida Company: EaseMyTrip.com Experience Required: 3 to 8 years Employment Type: Full-Time About the Role: We are looking for a dynamic Business Development Manager (Hotels) to join our growing team at EaseMyTrip. This role is pivotal in expanding and optimizing our hotel partnerships in the Delhi region. The ideal candidate will have strong negotiation abilities, strategic insight into the hospitality sector, and a proven track record of driving revenue growth through effective partner management. Interview Process: HR Round Final Round with Operations Team Key Responsibilities: Strategic Partner Acquisition: Identify, approach, and onboard new hotel partners in the Delhi region to expand our portfolio. Contract Negotiation: Lead contract discussions with hotels to secure the best possible pricing, inventory, and terms. Performance Optimization: Monitor partner performance and provide strategic recommendations to enhance occupancy and revenue. Market Analysis: Track competitor activity and market trends to stay ahead in offerings and pricing strategies. Stakeholder Communication: Serve as the primary point of contact between hotel partners and internal teams, ensuring alignment and smooth operations. Partner Enablement: Provide training and ongoing support to hotel partners on the use of EaseMyTrip s platform and tools. Quality Assurance: Ensure hotel partners adhere to EaseMyTrip s quality and service standards. On-Site Visits: Conduct regular visits to partner hotels to strengthen relationships and gather ground-level insights. Revenue Growth: Drive partner success and mutual revenue growth through strategic planning and performance feedback. Reporting & Insights: Prepare detailed reports, performance dashboards, and insights to guide data-driven decisions. Preferred Candidate Profile: Education: MBA or equivalent from a recognized institution Experience: 3 5 years of experience in hotel contracting, business development, or B2B travel/hospitality sales Sector Knowledge: In-depth understanding of the hotel industry in Delhi/NCR Skills & Competencies: Strong negotiation and deal-closing skills Proficient in MS Excel and CRM tools Analytical thinker with sound market awareness Excellent communication and interpersonal skills Ability to adapt in a fast-paced, evolving market Team player with a collaborative mindset Join one of India s leading online travel platforms Contribute to high-impact projects in the travel-tech space Collaborate with a passionate, fast-moving team Competitive salary, growth opportunities, and travel perks