Service Documentation Jobs in Hyderabad

Job Title: Associate Manager Export Import Documentation Location: Hyderabad Employment Type: Full-time Experience: 7-10 years (Shipping/Logistics domain) Salary: INR 10-13 LPA Notice Period: 1-2 weeks / Immediate About the Role: We are seeking a skilled Associate Manager to lead and manage our export import documentation team. The ideal candidate will ensure the smooth handling of documentation processes, foster team collaboration, and maintain high standards of customer service within the logistics/shipping back-office domain. Key Responsibilities: Manage, review, and coach the export documentation team to achieve departmental goals Monitor and follow key performance metrics to ensure success and process efficiency Streamline internal documentation processes for operational excellence Foster a team-oriented and collaborative work environment Collect essential shipment data from clients to initiate documentation processes accurately Communicate regularly with clients and vendors to verify and submit precise documentation Maintain strong knowledge of export-import terminology for accurate documentation completion Promote a customer-focused approach by establishing service standards and delivering training Monitor customer satisfaction and develop innovative solutions to meet customer needs Communicate effectively through verbal, written, and listening skills to keep stakeholders informed Required Skills & Experience: 6-7+ years of back-office experience, preferably in logistics or shipping Proven project management skills with experience handling new process migrations Strong knowledge of process metrics including productivity, accuracy, and turnaround time (TAT) Experience managing a team of 20+ members directly for over 2 years Ability to work across different time zones and coordinate processes globally Excellent people management and time management skills Educational Qualifications: Postgraduate degree / MBA preferred 8-10 years of relevant experience in the shipping domain What We Offer: Competitive salary (INR 10-13 LPA) Opportunity to lead a dynamic team in a growing organization Exposure to global logistics and export-import processes Collaborative work environment and professional growth opportunities Qualification : Postgraduate degree / MBA preferred

Associate Administration / Front Office Location: Hitec City, Hyderabad, Telangana Experience: Minimum 3 Years Employment Type: Full-time Job Summary We are looking for a dynamic and well-organized Associate Administration / Front Office to oversee front desk operations and support administrative functions. The ideal candidate should have a strong ability to multitask, communicate effectively, and ensure smooth day-to-day operations within a corporate office environment. Key Responsibilities Manage front office and general administrative operations to ensure a well-run and professional environment. Schedule inter-departmental meetings, coordinate with staff for availability, and handle logistics including refreshments and necessary materials. Handle the calendar and travel arrangements for the management team including hotel bookings, meeting room setup, and arranging A/V equipment. Organize and maintain company documentation, internal records, and files. Handle confidential and sensitive information with professionalism and discretion. Assist with office budget planning and track expenditures and vendor payments. Support HR and Admin teams with organizing training programs, team events, and onboarding/offboarding activities. Coordinate daily housekeeping and maintenance tasks; liaise with facility and external service vendors for smooth office operations. Provide administrative assistance to various department heads and ensure their operational needs are met. Prepare reports and presentations, maintain office inventory, and support audit and compliance documentation. Requirements Educational Qualification: Bachelor s degree in Commerce, Arts, or related field. Experience: Minimum 3 years in a front office or administrative role. Skills: Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) is mandatory. Excellent verbal and written communication. Strong organizational, coordination, and time-management skills. Positive attitude, professional demeanor, and ability to multitask. Prior experience handling confidential and executive-level support will be a plus. Preferred Attributes Exposure to corporate front desk/administrative support in a tech or enterprise environment. Quick-thinking and ability to independently resolve day-to-day office issues. Well-versed in coordinating with vendors, staff, and third-party services. Qualification : Bachelors degree in Commerce, Arts, or related field.

Lead Engineer Infrastructure Location: Hyderabad Company: Arcesium Company Overview Arcesium is a global financial technology firm tackling complex, data-driven challenges for some of the world s most sophisticated financial institutions. With a focus on continuous innovation, we develop powerful, scalable solutions that empower our clients to achieve transformational business outcomes. As a leader in fintech, Arcesium combines cutting-edge technology with a deep understanding of finance, setting us apart as we continue to scale and expand into new strategic opportunities. We are a culture of intellectual curiosity, ownership, and collaboration, where team members contribute meaningfully from day one and grow rapidly in their careers. About the Role We are looking for a Technical Lead Infrastructure to join our core engineering team in Hyderabad. This high-impact team is responsible for the backbone infrastructure that powers Arcesium s global fintech platform, including Linux Compute, Networking, Observability, SDLC, Access & Identity Management, and Storage, primarily deployed over AWS and Kubernetes. As a Lead Engineer, you will serve as a technical authority, driving architecture decisions, ensuring high engineering standards, and leading initiatives that deliver critical infrastructure capabilities. What You'll Do Own and serve as Subject Matter Expert (SME) for one or more core infrastructure subsystems. Lead by example across coding, testing, scalability, documentation, and code quality best practices. Contribute to and lead architecture and design discussions, evaluate technical trade-offs, and drive consensus. Lead project execution and delivery take ownership of project timelines and technical direction. Automate and optimize infrastructure services and system operations. Promote a culture of transparent, written collaboration and continuous process improvement. Drive adoption of engineering best practices across the team and mentor junior engineers. What You'll Need 6+ years of hands-on engineering experience with a strong background in: Programming languages: Java, Python, React Systems and infrastructure tools (e.g., Linux, Kubernetes, AWS, SFTP, Kerberos) Access & Identity Management and Service Discovery Proven experience in: Designing and managing microservices architectures Building robust CI/CD pipelines and automation tools Operating and troubleshooting large-scale distributed systems Implementing observability frameworks (monitoring, logging, alerting) Strong understanding of cloud-native architectures, particularly in AWS environments. A security-first mindset, especially around access control and authentication. Excellent communication, collaboration, and leadership skills. Passion for clean code, system design, and solving deep infrastructure challenges. Bonus Points For: Exposure to modern infrastructure-as-code tools (e.g., Terraform, Ansible). Experience in financial services or working with regulated environments. Contributions to open-source infrastructure tools or communities. Impact: Work on critical systems that power global financial institutions. Culture: A collaborative, respectful, and inclusive workplace. Growth: Accelerate your development with a steep learning curve and autonomy. Purpose: Help shape the future of financial technology. Arcesium is proud to be an equal opportunity employer. Diversity and inclusion are core to our values not just legal commitments. We encourage individuals from all backgrounds to apply.

Job Title: Associate Customer Service Representative Location: Hyderabad Function: Customer Service Reporting To: Customer Service Leader Company: DuPont About DuPont: At DuPont, we empower the world through essential innovations. Whether it's delivering clean water to over a billion people, enabling sustainable tech for smart devices and electric vehicles, or ensuring the safety of workers globally we work on things that truly matter. Join us to make a real impact. Position Overview: As an Associate Customer Service Representative, you will manage the end-to-end (E2E) Order-to-Cash (OTC) process for your assigned business line. You ll act as the key liaison between customers, internal stakeholders, and external partners, ensuring smooth and timely order execution while upholding service excellence. Key Responsibilities: Order & Process Management Handle diverse order types: stock & resale, BOND sales, and high sea sales, adhering to standardized customer service processes. Execute all order lifecycle stages in SAP, from order entry through invoice generation. Cross-Functional Collaboration Work closely with teams across Supply Chain, Finance, Credit, Logistics, Tax, and 3PL providers. Support sales teams by reconciling forecasts vs. actual sales and ensuring order fulfillment is aligned with sales targets. Delivery & Issue Management Monitor open orders and coordinate with Supply Chain to ensure timely deliveries. Address customer complaints and return requests, ensuring compliance with complaint management policies and delivering quick resolution. Customer Engagement Serve as the primary point of contact for B2B customers, OEMs, and channel partners. Manage customer onboarding and maintain master data, ensuring timely updates based on requests. Operational & Compliance Oversight Drive effective execution of rebate, discount, and credit note programs. Ensure all commercial activities align with SOX compliance, accounting, and GST/tax guidelines. File and manage documentation in line with internal control and audit protocols (SOX/CRIM). Digital Enablement Support the organization s E-commerce transformation journey, ensuring functional KPIs are met. Qualifications & Experience: Education Graduate in any discipline (required) PG Diploma / MBA in Operations or Supply Chain Management (preferred) Experience 5+ years of experience in Order Fulfillment or Supply Chain. Proficient in SAP (Order Management module). Working knowledge of GST, commercial practices, and basic accounting. Familiarity with Service Cloud/Salesforce (preferred). Core Competencies Strong communication and interpersonal skills. Effective problem-solving and complaint handling capabilities. Proficiency in MS Office (Excel, Outlook, PowerPoint). Strong attention to detail and documentation accuracy. Team player with ability to collaborate across global functions. Be part of a purpose-driven, global organization making a real-world impact. Collaborate with world-class professionals in a diverse and inclusive environment. Drive innovation and operational excellence through meaningful work. Qualification : PG Diploma / MBA in Operations or Supply Chain Management

Software Engineer III - Artificial Intelligence/Machine Learning Company: Google Location: Hyderabad, Telangana, India Minimum Qualifications: Bachelor s degree or equivalent practical experience. 2 years of experience in software development with one or more programming languages, or 1 year with an advanced degree. 2 years of experience in data structures or algorithms. 1 year of experience in one or more of the following: Speech/audio technologies (e.g., voice recognition), reinforcement learning (e.g., sequential decision making), ML infrastructure, or specialization in another ML field. 1 year of experience with ML infrastructure (e.g., model deployment, model evaluation, data processing, debugging). Preferred Qualifications: Master's degree or PhD in Computer Science or related technical fields. Experience developing accessible technologies. About the Job Google's software engineers work on next-generation technologies that reshape how billions of users connect, explore, and interact with information. Our projects scale massively and extend well beyond web search. We're looking for engineers who can bring fresh ideas from diverse areas including information retrieval, distributed computing, large-scale system design, networking, data storage, security, artificial intelligence, natural language processing, UI design, and mobile technologies. As a software engineer, you will focus on critical projects and have opportunities to switch teams and roles as Google s fast-paced business grows. We need engineers who are versatile, demonstrate leadership skills, and are eager to tackle new challenges across the full-stack to help push technology forward. Our mission is to organize the world's information and make it universally accessible and useful. The Devices & Services team at Google combines AI, software, and hardware to create groundbreaking user experiences. We research, design, and develop new technologies to make user interactions faster, seamless, and more powerful. Whether capturing new ways to sense the world, advancing form factors, or improving interaction methods, the Devices & Services team is making a positive impact on people's lives through technology. Responsibilities Write product or system development code. Collaborate with peers and stakeholders through design and code reviews to ensure best practices (e.g., style guidelines, accuracy, testability, and efficiency). Contribute to documentation and educational content, adapting it based on updates and feedback. Triage product or system issues, debug, track, and resolve them by analyzing the sources of issues and their impact on hardware, network, or service operations. Implement solutions in one or more specialized Machine Learning (ML) areas, utilizing ML infrastructure and contributing to model optimization and data processing. Qualification : Bachelors degree or equivalent practical experience.

Job Title: Service Engineer Electrical (EV) Job Code: SA-046 Department: EV Location: Hyderabad Experience: 2 to 5 Years Qualification: B.E / Diploma in Electrical Engineering Number of Positions: 2 Job Description: We are seeking a qualified and hands-on Service Engineer Electrical (EV) to support our electric vehicle operations in Hyderabad. This role involves diagnosing and rectifying electrical issues in EVs, ensuring excellent service delivery, and maintaining high standards of vehicle uptime and customer satisfaction. Key Responsibilities: Troubleshoot and resolve electrical issues in EVs based on customer complaints and diagnostics. Perform electrical servicing and maintenance for trucks, buses, and electric vehicles. Work on wiring harness troubleshooting, including crimping and repairs. Diagnose faults using appropriate tools and recommend corrective actions. Support customer service needs through both field and in-house service activities. Prepare and submit accurate service reports and technical documentation. Skills & Competencies: Strong knowledge and hands-on experience in electrical systems of commercial vehicles, especially EVs. Expertise in wiring harnesses, crimping, and electrical troubleshooting. Proven diagnostic skills and problem-solving capability. Effective communication, presentation, and analytical skills. Ability to work independently and handle field service assignments. Be part of a growing EV industry with opportunities for advancement. Gain hands-on experience with cutting-edge automotive technologies. Work in a supportive, high-impact environment with a focus on innovation and service excellence. Qualification : B.E / Diploma in Electrical Engineering

Job Title: Backend Developer (Python + AWS) Experience: 5-8 Years Location: Hyderabad About Us: We are a cutting-edge technology company looking for an experienced Backend Developer (Python + AWS) to join our dynamic team. If you are passionate about backend development, have a strong expertise in Python, Django, and AWS, and want to work on innovative projects, we want to hear from you! Responsibilities: Backend Development: Design, develop, test, and deploy high-quality backend services using Python and Django. Develop robust RESTful APIs to facilitate communication between the frontend and microservices. Ensure seamless integration and data exchange between backend services and frontend applications. Collaboration: Work closely with the frontend development team to integrate backend services with the UI effectively. Collaborate with the Data Engineering team to design and implement data pipelines and storage solutions. Database Management: Develop and maintain database schemas, ensuring data consistency, integrity, and optimized performance. Troubleshooting & Debugging: Troubleshoot and debug complex issues in backend services and APIs, ensuring smooth and efficient operations. Code Quality & Best Practices: Participate in code reviews and ensure that the team adheres to high coding standards and best practices. Stay up-to-date with the latest trends and technologies in backend development and apply them to improve system efficiency. DevOps Collaboration: Collaborate with the DevOps team for smooth deployment and monitoring of backend services. Feature Implementation & Documentation: Contribute to the design and implementation of new features and functionalities. Develop and maintain clear and concise technical documentation and guides for backend services. QA Collaboration: Work closely with the QA team to ensure thorough testing, validation, and quality assurance of backend services. Task Planning: Participate in the planning and prioritization of project tasks and deliverables to ensure smooth progress. Requirements: Primary Skills: Backend Services Programming in Python Extensive experience with backend programming using Python. Django Framework: Experience working with Django for developing backend services. RESTful APIs: Solid experience in building and maintaining RESTful APIs. AWS Services: Proficiency with AWS Services such as S3, Lambda, EC2/ECS, IAM, and DynamoDB for cloud-based applications. Database Management: Strong experience in managing databases, schema design, and ensuring data consistency and integrity. Experience: 5+ years of experience in backend development with a focus on Python and AWS services. Additional Skills: Strong problem-solving skills and the ability to debug complex issues. Effective communication skills and ability to work well in a collaborative, team-oriented environment. Can-do attitude with a passion for developing scalable software solutions. A B.Sc. in Computer Science or related fields (or equivalent experience). Innovative Environment: Work on groundbreaking projects using the latest technologies in the backend development space. Collaborative Team Culture: Be part of a team that values open communication and collaboration. Career Growth: Opportunities to learn, grow, and advance your career with continuous skill development and training. Competitive Benefits: We offer competitive compensation and a comprehensive benefits package to support your well-being. Apply Today! If you re a skilled Backend Developer with a passion for Python, AWS, and backend technologies, we encourage you to apply and join our growing team! Qualification : A B.Sc. in Computer Science or related fields (or equivalent experience).

Position Title: Employee Experience & Retention (EE&R) Manager About Firstsource: Firstsource Solutions Limited, part of the RP-Sanjiv Goenka Group, is a leading provider of transformational solutions spanning the customer lifecycle in sectors including Healthcare, Banking & Financial Services, Communications, Media & Technology, and more. Through our 'Digital First, Digital Now' approach, we help organizations reinvent operations and reshape business models, delivering valuable moments that matter and gaining competitive advantage. We have a global presence across the US, the UK, India, the Philippines, Australia, Mexico, and South Africa, supporting over 100 top global brands, including several Fortune 500 and FTSE 100 companies. Position Purpose: The Employee Experience & Retention (EE&R) Manager is tasked with overseeing all aspects of Employee Experience and Retention within the aligned process. This role ensures the effective execution of EE&R initiatives within agreed timeframes, supporting the achievement of high employee engagement, retention, and satisfaction throughout the process. Key Responsibilities: Employee Relationship Management & Communication: Employee Relations Support: Act as the primary point of contact for EE&R-related matters, handling queries and grievances effectively and providing ongoing employee relations counsel. Policy Communication: Conduct policy sessions during induction, training, and as part of regular Business-As-Usual (BAU) refreshers. Visibility & Engagement: Maintain a consistent and visible presence on the operations floor to foster employee engagement. Reward & Recognition Management: Lead and manage the Reward and Recognition program, addressing concerns and ensuring timely recognition. Employee Support: Provide assistance to employees and teams by implementing EE&R interventions when necessary. Survey Execution: Ensure the timely execution of ESAT, Dipstick, and 360 surveys, acting on the insights to address any concerns and improve employee satisfaction. Policy Updates: Communicate any policy, procedure, or process changes to relevant stakeholders in the process. Corporate Social Responsibility (CSR): Drive CSR initiatives within the team, fostering a sense of community and purpose. Engagement Activities: Organize fun activities and team-building events to maintain a positive, engaging work environment. One-on-One and Skip-Level Meetings: Regularly meet with Team Leaders, Managers, and employees to address concerns, provide HR updates, and gather feedback. Career Progression & Performance Management: Performance Management Execution: Ensure the smooth execution of the Performance Management Process (annually, bi-annually, and monthly). Internal Job Postings (Lateral Moves): Manage and facilitate internal job postings, supporting employee mobility within the organization. Promotion and Assessment: Organize and manage assessment centers to promote advisors to the next level. Career Development Support: Provide guidance and support for employee career growth and development opportunities. Compliance: Increments & Promotions: Ensure timely handling of employee increments and promotions in alignment with lifecycle approaches. Confirmation Process: Oversee the employee confirmation process after six months of service, ensuring timely and accurate documentation. Payroll Coordination: Collaborate with payroll teams to ensure timely receipt of payroll inputs, sign off, and review before submission to vendors. Background Checks & Compliance: Follow up on background checks and ensure appropriate actions are taken for any unfavorable reports. Headcount & Attrition Reports: Own the preparation of weekly headcount and attrition reports, ensuring accuracy and timeliness. Audit Support: Provide necessary support for effective audits and ensure compliance with organizational standards and regulations. Qualifications & Skills: Communication Skills: Excellent interpersonal and communication skills for effectively managing relationships, engaging with employees, and resolving issues. Organizational Skills: Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities efficiently. HR Expertise: Deep understanding of HR policies, employee relations, performance management, and compliance requirements. Conflict Resolution: Proven ability to manage grievances, conflicts, and sensitive employee matters with professionalism and discretion. Employee Engagement: Experience in designing and implementing employee engagement initiatives and activities. Team Collaboration: Ability to work collaboratively with Team Leaders, Managers, and other HR teams to drive results. Compliance Knowledge: Understanding of payroll, background checks, and audit processes, ensuring adherence to compliance standards.

Job Description Responsibilities Drawing on your existing experience in Corporate, Company or Fiscal law you will be responsible for coordinating the day to day administrative and legal formalities for our varied and complex client portfolios. This will include real estate and corporate entities including trusts and companies. You have to be highly organized, reliable, work independently, pay close attention to details and know your subject matter as you will be dealing with queries relating to legal matters of holding companies. You will build strong customer relationships with existing and new clients, banks and other external parties, gaining insight into their needs and delivering customer-centric solutions also ensuring we meet our legal and contractual requirements. Compliance and regulations has never been more complex; you ll need to ensure we comply and meet our KYC obligations by preparing, monitoring and maintaining robust client files, safeguarding from potential risks. You are able to support young team members and reviewing their work. You will lead board and shareholders meetings, reviewing related minutes, agreements and documentation. We are never complacent and always encourage our people to look for ways to improve our business; here everyone s opinion counts and we will value your contribution. Your long-term career goals are important to us too. We want to make sure we re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. Qualifications Qualifications You have a Bachelor or Masters degree in Corporate / Company Law and CS Semi qualified. 3 to 5years of legal experience inthe financialsector. Your communication skills are excellent, both verbal and in writing inEnglish; You have strong analytical skills and mature judgment; You re Client focused, Organized and Accurate Company description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. Qualification : You have a Bachelor or Masters degree in Corporate / Company Law and CS Semi qualified.

Job Description Responsibilities Identify projects and initiatives to deliver tangible end user operational improvements across the internal and external IT ecosystem. Collaborate with IT teams to ensure seamless integration with existing systems Engineer and optimize systems to operate within defined SLAs and achieve internal KPIs related to IAM efficiency, security, and performance. Feedback from users on IAM processes (i.e. access request/revoke, access lock down, etc.). Number of help desk tickets related to IAM issues (e.g., login problems, access issues). Implement automation and process improvements to streamline IAM workflows (e.g., automated role definitions, workflow optimization), increasing operational efficiency. Tasks Design and engineer IAM solutions to support the full lifecycle of client identities, from onboarding to offboarding, ensuring secure and efficient processes. Manage and execute changes to IAM systems (e.g., SailPoint, Active Directory, Entra ID), driving system improvements while minimizing disruptions and adhering to change management protocols for security and system stability. Conduct periodic reviews of user access rights and support in forensic analysis and compliance reports. Assist in preparing for internal and external IAM audits, ensuring proper documentation and compliance. Support the implementation of Single Sign-On (SSO) systems across enterprise applications. Troubleshoot authentication issues related to login and access. Ordinary and Extraordinary administration and optimization if IAM systems (e.g., SailPoint, Active Directory, Entra ID), focusing on improving system performance, scalability, and security. Collaborate with help desk and support teams to escalate and manage complex cases. Develop, maintain, and update technical documentation related to system configurations, processes, troubleshooting steps, and resolutions, ensuring high-quality knowledge management. Working with Windows NTFS and DFS services Key competencies for position and level In addition to demonstrating our Global Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Be a strong team player. Proactive mindset to always look to make improvements. Confident communication skills with the ability to speak to business stakeholders / application owners technical individuals to elicit requirements. Willing to continually learn new skills and technologies. Work well under pressure. Qualifications Education / professional qualifications Graduate degree, preferably in IT related disciplines Microsoft Certifications would be preferred Background experience Hands-on experience with IAM Active Directory and Entra ID on hybrid environment Strong verbal and written communication skills. Knowledge of configuring, troubleshooting, and maintaining IAM tools and systems. Experience of Active Directory, Windows Servers and NTFS permissions. Knowledge of VMware, Azure hosting and SailPoint platform is nice to have. Company, product, and market knowledge Experience of working in a complex, multi-country professional services, financial services or BPO organisation with complex processing requirements preferred but not essential. Multi-country experience and demonstrates an ability to work in a multi-cultural, talented, and demanding team environment. Excellent communication skills in both written and oral form, with staff members, customers, suppliers, and the management team with the ability to make decisions, act and get results. Passion, dynamism, and drive Personal presence, integrity, and credibility Ability to solve problems either independently or by utilising other members of the team where necessary. Ability to focus on priority, when business impact required. Languages Fully proficient spoken and written English, additional European languages will be an asset Company description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings. Qualification : Graduate degree, preferably in IT related disciplines Microsoft Certifications would be preferred

Consumer QA Analyst III At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As a Consumer QA Analyst III, you will serve as a subject matter expert, quality officer, and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support, you will work closely with production QA teams to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned LOB, embodying the philosophy that QA professionals are catalysts for improvement and innovation, not just auditors. Please note that this role is expected to report onsite in our Manila/Hyderabad office. Kindly expect to work in a US timezone per business needs. What you ll be doing (ie. job duties): Full ownership of quality program:Govern the quality management of specific lines of business assigned to you. Ensure quality deliverables are done on time based on business requirements. Analyze metric trends:Support our business operations by analyzing KPI trends and conduct root cause analysis. Surface agent and non-agent opportunities and work with different stakeholders (Workforce Management, Vendor Management, Operations, Learning & Development, Content, Compliance, etc.) by proposing a solution and executing it. Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change via business reviews and other channels with your stakeholders. Manage quality projects and deployments:Work with the QA leaders in developing quality solutions for your LOBs which will help drive metric improvement. Own dashboard management: Work with Analytics in developing and maintaining quality dashboards to monitor KPI movements. Facilitate calibration sessions: Ensure productive discussions during calibration calls with production QAs, training facilitators, and operations. Drive alignment scores above expectations. Handle disputes and escalations: Work with your stakeholders in managing audit disputes and misalignments. Clarify process grey areas and make in black and white in our agent SOPs. Prioritize critical escalations as needed and work with your stakeholders in minimizing such instances. What we look for in you (ie. job requirements): Relevant Experience:3+ years of experience in quality management in customer service operations. [For internal applicants]:Process expert with strong knowledge in complex workflows. 90%+ QA score with no captured critical error in the past 6 months, and currently not in any performance improvement plan. Mission-driven:Strong commitment to Coinbase s mission with a passion of improving customer experience. Problem solver:Excellent analytical and problem-solving skills to identify trends, patterns, and areas for improvement. Ability to translate QA data into actionable insights. Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other s perspectives. Project management:Excellent project management skills in handling quality-specific projects. Reporting management: Great skills in dashboard reporting, documentation, and presentation creation. This includes proficiency in using Google Sheets, Docs, and Slides. Stakeholder management:Exceptional communication and interpersonal abilities, engaging and influencing stakeholders as needed. Organizational and time management:Excellent organizational and time management skills, able to prioritize tasks and manage competing deadlines. Nice to haves: Prior supervisory experience is a huge advantage Experience in supporting high-value customer, account management, and elevated support Basic crypto knowledge COPC or Lean Six Sigma Yellow/Green Belt certification Familiarity with change management processes Familiarity with quality management tools such as NICE/MaestroQA

Compliance Program Manager At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. We are seeking an experienced Compliance Program Manager to oversee the execution of high-priority regulatory compliance Programs within the company s Transaction Monitoring (TMS) and Screening functions. This role involves leading strategic, multi-regional Programs to ensure compliance with global AML regulatory bodies. The Program Manager will ensure the integration of regulatory requirements into policies, overseeing their documentation and practical implementation across the business. Additionally, the role will focus on 1) launching new TMS and Screening programs into new products 2) driving automation and process efficiencies and 3) resolve internal audit findings and ensure all operational processes related to TMS and Screening are aligned with compliance standards. What you ll be doing (ie. job duties): Lead cross-functional teams to deliver large-scale, global projects ensuring that all TMS and Screening Program objectives are met on time and within scope. Work across Technology, Operations, Compliance and Product teams to continually refine and improve TMS and Screening processes, ensuring they remain compliant with regulatory requirements whilst ensuring a best in class customer experience. Lead the translation of Compliance requirements and policies into operations processes and procedures for the TMS and Screening function. Ensure requirements for new TMS and Screening programs across new businesses or products are launched on time and satisfy compliance and business requirements. Develop and maintain a detailed Program plan, setting milestones, managing resources, and identifying key deliverables to ensure successful outcomes. Engage with key stakeholders (legal, risk, compliance, operations) to ensure ongoing communication and alignment of goals. Establish robust mechanisms and feedback loops to gather operations / investigator feedback on TMS and Screening processes, to improve upstream Compliance and Product controls. Lead the development of dashboards and KPIs to monitor the success of the compliance Program and track adherence to global regulatory requirements. Utilize an in-depth understanding of metrics, reporting, capacity planning and financials to make informed data-driven decisions. What we look for in you (ie. job requirements): Motivated by Coinbase s mission 5+ years of proven transaction monitoring / AML experience in financial services or technology organizations. 3+ years of program management experience across global and cross functional teams. Working knowledge of laws, regulations, and risk management practices for financial services. Hands-on involvement in defining metrics that tie back to how we measure success. Proficient in PowerPoint/Google Slides and Excel/Google Sheets. A BA/BS degree in business, finance, and other related fields. Nice to haves: Advanced degree in business, finance, and other related fields. Experience with and/or keen interest in cryptocurrency. Experience working across multiple AML systems and programs simultaneously (e.g., experience in combinations of KYC, AML, and Sanctions). Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud. Qualification : A BA/BS degree in business, finance, and other related fields.

Position: Sr. Software Engineer Experience: 2-4 Years Key Responsibilities: Participate in design discussions, coding, code walkthroughs, peer code reviews, unit testing, system testing, UAT, demos, POCs, installation, and maintenance of software modules. Contribute to the creation and maintenance of the following project deliverables: Software prototypes System architecture and software design documents User interfaces developed as per UX guidelines Code adhering to established coding standards Peer code review artifacts Test plans and test cases Installation and deployment documents Release and technical documentation Document and demonstrate solutions by developing technical documentation, flowcharts, layouts, diagrams, charts, and clear, well-commented code. Ensure project tasks are completed within defined effort and timelines. Design system specifications, standards, and programming requirements. Write test cases and perform unit testing, system testing, and negative testing. Troubleshoot issues through log analysis and database query optimization. Conduct system analysis to improve operational processes. Stay updated with emerging development tools, technologies, and programming techniques. Maintain confidentiality and ensure data security. Collect, analyze, and summarize development and service issues to improve processes. Study system flow, data usage, and work processes to develop effective software solutions. Ensure adherence to quality processes and standards. Desired Profile: B.E./B.Tech in Computer Science / IT or MCA / M.Tech (or equivalent). 2-4 years of relevant industry experience. Strong understanding of Object-Oriented Programming (OOP), Multi-Tier Software Development, Component Architecture, and Web-Based Software. Knowledge of system integration challenges and solutions. Ability to gather, analyze, and interpret data to make logical decisions. Proficiency in: Core Java, JSP, Servlets, EJB, SQL/Oracle, J2EE, and other relevant Java technologies. Demonstrated skills in: Coding: Strong technical knowledge and system analysis. Testing: Analytical thinking, critical mindset, and problem-solving abilities. Troubleshooting: Ability to apply architectural knowledge and technical expertise. Key attributes: Clear thinking and flexibility Effective time management and communication (verbal & written) Analytical thinking and problem-solving Eye for detail and strong decision-making skills Teamwork, adaptability, and openness to change Strong sense of responsibility and commitment to First Time Right delivery. Qualification : B.E./B.Tech in Computer Science / IT or MCA / M.Tech (or equivalent).

Job Title: Senior Product Manager/Strategy Company: Oracle Location: Hyderabad Position Summary Oracle is seeking a Product Manager for its Oracle Insurance Policy Administration (OIPA) product within the Life & Annuities insurance space. OIPA is a leader in the market for life insurance policy administration, offering scalable and flexible solutions for life insurers. As a Product Manager, you will lead the full lifecycle of these products, from ideation through to market launch, working closely with cross-functional teams to deliver customer-centric solutions. Key Responsibilities Product Leadership: Own the end-to-end product lifecycle for Life & Annuities insurance solutions. Define and execute the product strategy, roadmap, and vision, aligning with organizational goals and market needs. Collaborate with cross-functional teams (engineering, design, marketing, sales, operations) to deliver innovative, scalable solutions. Industry Expertise: Possess deep knowledge of Life & Annuities insurance products (term life, whole life, universal life, annuities, riders). Lead the design of product templates and configurations for streamlined implementation. Stay updated on regulatory, market, and technological trends to anticipate changes and opportunities. Innovation with GenAI: Explore and implement Generative AI-driven solutions to enhance product personalization, underwriting, customer service, and claims management. Work closely with data science and engineering teams to develop AI-enabled tools and bring innovative solutions to market. Stakeholder Communication: Present complex ideas and strategies to stakeholders, clients, and executive leadership in a compelling manner. Develop persuasive product documentation, including business cases, product requirements, and technical specifications. Represent Oracle at industry events, conferences, and client meetings. Implementation Expertise: Leverage experience in implementing Life & Annuities insurance products across various platforms. Work with delivery teams to ensure seamless product launches and customizations. Additional Responsibilities: Gather and document business requirements for new enhancements. Collaborate with product teams to develop user stories, UI mock-ups, and solicit user feedback. Work with sales and marketing teams to develop product collateral and maximize product adoption. Conduct presentations and training sessions to internal stakeholders, customers, and partners. Ideal Candidate Qualifications/Skills Education: Bachelor s or Master s degree in Commerce, Business, or Computer Science from a reputed college/university. Experience: At least 8 years of relevant experience with a minimum of 6 years in Life & Annuities insurance. Industry Expertise: Strong experience in designing or implementing Life & Annuities insurance products. Solutioning Skills: Proven track record of delivering client-focused solutions and managing implementation plans. Project Management: Ability to manage multiple projects, deadlines, and priorities in a fast-paced environment. Collaboration: Strong organizational skills and the ability to work effectively across cross-functional teams. Self-Starter: Proactive, results-driven with a focus on continuous improvement and staying updated with emerging market trends and technologies. Certifications: Any certifications in the Life Insurance domain are a plus. Preferred Skills Experience with Generative AI applications in insurance. Strong leadership and communication skills to engage internal and external stakeholders. Prior experience with insurance policy administration systems. Qualification : Bachelors or Masters degree in Commerce, Business, or Computer Science from a reputed college/university.

Job Title: Product Support Associate Grade Level: 07 About the Team: S&P Global s Private Markets segment equips private equity and venture capital firms with cutting-edge tools to efficiently manage their data and enhance internal analytics and insights. Whether it s portfolio analytics, valuations, investor reporting, or real-time visibility into asset performance, our team operates at the forefront of innovation in the FinTech space. Role Overview: In this role, you will play a key part in supporting the iLEVEL platform, gaining hands-on experience with advanced financial technology solutions. You will develop expertise in private market products and become a valued member of the iLEVEL Support Team, working closely with mentors, peers, and cross-functional teams to enhance your professional growth and make a meaningful impact. What s in it for you: As a member of the Private Markets team, you will gain in-depth knowledge of our product suite, including iLevel and Qval, enabling you to provide exceptional client support and training. This role offers the opportunity to collaborate with colleagues across global teams and contribute to delivering best-in-class solutions to our clients. Key Responsibilities: Develop in-depth expertise in iLEVEL and QVal products. Deliver exceptional client service by providing timely and effective solutions to client queries related to application support. Troubleshoot and resolve technical issues efficiently, escalating to internal teams when necessary and ensuring thorough documentation of issues and resolutions. Manage and monitor incoming client queries across multiple support channels, prioritizing and addressing requests effectively. Maintain comprehensive records of client communications within the internal CRM system. Collaborate regularly with senior managers and work closely with teams across various business functions and regions. Proactively direct clients to Account Managers or appropriate training resources to maximize product adoption and usage. Qualifications & Skills: Strong aptitude for learning new technologies and financial products. Quick learner who can apply new knowledge seamlessly while managing existing responsibilities. 1 to 3 years of experience in a client-facing role is advantageous. Bachelor s degree along with a Master s degree preferred (BE/BTech/BCom/BBA/BBM plus MBA). Excellent written and verbal communication skills. Strong analytical skills with the ability to handle complex issues comfortably. Knowledge of REST APIs is a plus. Proficiency in Excel and a solid understanding of financial markets and securities. About S&P Global Market Intelligence: At S&P Global Market Intelligence, a division of S&P Global, we understand the value of accurate, deep, and actionable information. Our team of experts delivers unmatched insights and leading-edge data and technology solutions, empowering clients to gain broader perspectives, operate with confidence, and make decisions with conviction. Qualification : Bachelors degree along with a Masters degree preferred (BE/BTech/BCom/BBA/BBM plus MBA).

Position: Java Back-end Support Engineer Company: Nineleaps Location: Bangalore, India Experience: 2 4 years Industry: Technology Consulting Job Type: Full-Time About Nineleaps Nineleaps is a boutique technology-consulting firm that helps funded ventures and enterprises accelerate their product development and data efforts. With over 500+ employees, we are based in Bangalore, India. Over the past 10 years, our engineers have delivered 200+ innovative solutions to complex challenges across industries such as Retail, e-Business, Advertising, Finance, Transportation, Healthcare, and Education. Job Description We are looking for a highly skilled Java Back-end Support Engineer to join our team. The ideal candidate will be responsible for providing application support, analyzing code and logs to identify and resolve issues, and improving user experience by enhancing application processes and functionality. Primary Responsibilities: Provide application support by monitoring the support queue and addressing issues as per protocol. Ensure timely responses to user queries and follow up on each issue to closure. Collaborate with project leaders to create and maintain knowledge base documents for the applications. Identify improvements in applications, processes, and business logic to reduce support tickets and enhance efficiency. Read code and analyze system logs to determine the cause of issues and understand application behavior. Perform data and log analysis to troubleshoot errors and resolve user questions. Work independently with clients and possess excellent written and verbal communication skills. Track and resolve issues in a timely manner, ensuring proper documentation and follow-ups. Provide accurate daily handovers of business-critical issues to global peers. Maintain a high level of customer service and continuous communication with users. Demonstrate a positive, team-oriented attitude and sound judgment in all job responsibilities. Desired Skills and Experience: 2 4 years of experience in application support or back-end development. Strong experience with Java and Spring Boot. Knowledge of Public APIs and RESTful APIs. Familiarity with authentication and authorization protocols. Understanding of file transfer methods. Experience with SOAP, REST, Remote Procedure Calls, and DNS. Ability to handle API call failures and error codes. Proficiency in incident management (L1/L2), including triaging and prioritizing incidents.

Tezo: Digital & AI Solutions Provider Tezo is a next-generation Digital & AI solutions provider with a proven history of creating remarkable outcomes for our customers. We deliver exceptional experiences through cutting-edge analytics, data proficiency, technology, and digital excellence. Job Title: ServiceNow Developer Key Responsibilities: Development and Customization Design, develop, and customize ServiceNow applications and modules such as Incident Management, Change Management, Problem Management, and Service Catalog. Create custom applications and workflows to meet business requirements. Integration Develop and manage integrations between ServiceNow and other enterprise applications using APIs, web services, and middleware tools. Collaborate with cross-functional teams to ensure seamless data flow across platforms. Configuration Management Configure ServiceNow instances according to best practices and organizational needs. Manage user roles, permissions, and security settings. Performance Optimization Monitor and optimize system performance, troubleshoot issues, and implement enhancements. Conduct code reviews and ensure adherence to coding standards. Collaboration and Support Work closely with ITSM process owners and stakeholders to gather requirements and design effective solutions. Provide technical support and guidance to junior developers and team members. Documentation and Training Create and maintain technical documentation, including design specifications, user guides, and process flows. Train users and staff on ServiceNow functionalities and best practices. Continuous Improvement Stay updated on ServiceNow releases, features, and industry trends. Identify opportunities for process improvements and recommend solutions. Qualifications: Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 5+ years of experience in ServiceNow development and administration. Certifications: ServiceNow Certified Application Developer and/or ServiceNow Certified System Administrator (preferred). Technical Skills: Proficiency in JavaScript, HTML, CSS, and AngularJS. Strong understanding of ServiceNow modules and ITIL processes. Experience with ServiceNow integrations (REST, SOAP). Familiarity with Agile development methodologies. Soft Skills: Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work collaboratively in a team environment. Qualification : Bachelors degree in computer science, Information Technology, or related field.

About Synopsys At Synopsys, we drive the innovations that shape how we live and connect. Our technology powers the Era of Pervasive Intelligence, from self-driving cars to machine learning systems. As a leader in chip design, verification, and IP integration, we empower the creation of high-performance silicon chips and software content. Join us to help transform the future through continuous technological innovation. About You You are a talented, energetic, and experienced professional with a passion for Linux administration and cloud operations. Your solid foundation in Azure fundamentals, combined with your expertise in Linux systems, sets you apart. You have a proven track record in customer support, systems administration, and network operations, and you thrive in a fast-paced, dynamic environment. You excel in problem-solving and multitasking, with hands-on experience in UNIX system administration and scripting languages like Shell and Python. Your ability to communicate technical concepts effectively, make sound decisions, and deliver on agile goals makes you a vital part of any team. What You ll Be Doing Design, automate, and support Linux systems and services in a 24x7 production environment. Collaborate with cross-functional technical teams to evaluate, recommend, and implement innovative solutions. Troubleshoot issues, identify root causes, and unblock customers to ensure seamless operations. Maintain and document systems configurations, standards, and procedures for consistency and compliance. Support day-to-day operations, including the installation, configuration, and maintenance of engineering secure computing environments. Continuously evolve the technology landscape to improve performance and security. The Impact You ll Have Ensure high performance and reliability of Synopsys Cloud infrastructure. Contribute to the security compliance and seamless operation of cloud environments. Enhance efficiency and effectiveness by implementing innovative technical solutions. Collaborate with cross-functional teams to solve complex technical challenges. Provide critical support and proactive troubleshooting to maintain uninterrupted services for customers. Keep documentation up to date, ensuring consistency and security compliance across systems. What You ll Need Extensive knowledge of Linux operating systems (Ubuntu and RHEL) and security patching. Experience in installing, monitoring, and administering Linux systems. Linux System Administrator Certification(s) preferred. Proficiency with monitoring and logging tools. Strong programming and scripting skills in Shell and Python. Who You Are Proficient in networking fundamentals, including TCP/IP, DNS, subnetting, and routing. Experienced with networking for virtual machines, focusing on security and performance. Knowledgeable in remote desktop solutions like VNC, Citrix XenServer, and VDI. Solid understanding of infrastructure services (Kickstart, NFS, DNS, DHCP). Familiar with Azure resources (VMs, Network, NSG, Blob Storage). An effective communicator, capable of explaining technical concepts to both technical and non-technical audiences. Proven ability to work collaboratively in dynamic team environments to resolve complex problems. Enthusiastic and adaptable, with a passion for continuous learning. The Team You ll Be a Part Of You will join a dedicated, highly skilled team focused on building and maintaining Synopsys Cloud. Our mission is to ensure smooth operations, security compliance, and continuous innovation. You ll work alongside professionals who are passionate about technology and committed to excellence. Rewards and Benefits We offer a comprehensive range of health, wellness, and financial benefits to meet your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process. Inclusion and Diversity are core to our values. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.

Description Come work at a fun, high energy company that really values diversity, giving back, innovation, and that can-do attitude! You have a talent for clarifying complex jargon infested stuff and producing clear, concise, and engaging content. You might edit or create reference docs, templates, UI text, walkthroughs, API docs, diagrams, guidelines, process docs, user guides, presentations, best practices, sites, and Trailhead modules (https://developer.salesforce.com/trailhead/en). What we care about: You have a Bachelor s degree and at least 3-6 years of experience making challenging, complex ideas, concepts, and tasks understandable and appealing to diverse technical audiences. You write clear concise documentation for complex highly technical content (from scratch and within existing docs). You like to dig into the stuff you re writing about so you understand not just how it works, but why it matters to the people using it; serving as the voice of our users when collaborating with scrum teams. You aren t intimidated by code. You may not be a hard-core programmer, but you can write basic code samples. You are also willing to dig into the code to better understand what s going on or to tweak samples to make them shine in a doc context. You re comfortable with source control software, and understand how it s used in the development lifecycle. You enjoy figuring out the best way to get customers the info they need (when and where they need it) and find ways of connecting with the folks who use our content to get their feedback. You ve written as part of your job and have samples to show it. You are self-sufficient, flexible and open enough to adopt our style and processes, but you aren t afraid to make suggestions that could benefit the team. You like being part of a team, so you share information freely and enjoy communicating with others about what you are doing and why it matters. And you have no problem working with teams that are geographically dispersed. You can juggle multiple projects with good humor, while still being able to prioritize between the must-haves and nice-to-haves. You can wade into a new department, review their existing stuff, listen to their upcoming projects, figure out how your skills can make their lives easier, and explain it to them. You can hold your own in conversations with team members about really important topics, such as: Should the cuteness of panda bears be a factor in their survivability? Is love a decision tree or a regression model? How far ahead would society be today if we had 12 fingers instead of 10? You must have: Experience with IDEs, Web services technologies, APIs, SDKs, and/or object-oriented programming Experience writing documentation for a developer audience Working knowledge of application lifecycle management Working knowledge of Java and JavaScript Experience with DITA and XML authoring tools such as Oxygen or Arbortext Strong visualization skills and experience creating images and diagrams of complex systems Qualification : You have a Bachelors degree and at least 3-6 years of experience making challenging, complex ideas, concepts, and tasks understandable and appealing to diverse technical audiences.

Job Summary: This position will provide both project management leadership and technical engineering support for the successful implementation of equipment and system projects. The Project Manager will drive organizational objectives through effective coordination and leadership of the site team, ensuring the successful completion of projects while managing human, financial, and physical resources in alignment with departmental and company goals. The role requires a strong focus on policy and strategy execution, along with the stewardship of resources and internal controls. The Project Manager will lead the execution of processes, projects, and tactical objectives within the Through Life Support function. Key Responsibilities: 1. Client and Stakeholder Engagement: Interface regularly with internal and external clients to provide project status updates, including timelines, budgets, and deliverables. Build and maintain strong relationships with customers and business partners to foster collaboration and meet customer objectives. 2. Project Management: Lead and manage the planning, coordination, and execution of site activities and associated resources to meet project deadlines and goals. Oversee the development and documentation of applicable standard operating procedures (SOPs) and safety processes. 3. Operations and Resource Management: Manage the scheduling and operations of site activities to ensure alignment with project timelines and budget constraints. Ensure efficient use of resources, including financial, human, and physical assets, in compliance with departmental and company-wide objectives. 4. Opportunity Development: Support the identification and development of new opportunities aimed at increasing operational income (OI) and expanding business ventures. 5. Safety and Operational Processes: Organize and manage system installations and maintenance to ensure adherence to safety regulations and the creation of effective operational processes. 6. Team Leadership and Mentorship: Manage and mentor subordinate supervisors and professionals, fostering a collaborative environment that encourages growth and adherence to internal controls. Provide guidance and leadership to team members to ensure the successful execution of projects and strategies. Knowledge, Skills, and Abilities: Minimum of 5 years of experience in field service management or project management. Strong technical knowledge of electromechanical equipment. Proven ability to interact and develop relationships with customers and business partners. Excellent verbal and written communication skills. Proficiency with MS Office tools, particularly Word and Excel. Strong teamwork mentality, with the ability to motivate and collaborate with diverse teams. Experience in managing internal and external clients effectively. Skilled in organizing and managing system installations and maintenance to ensure safety and operational efficiency. Proficient in the application of project management principles and techniques. Ability to manage multiple projects simultaneously while mentoring subordinates. Skilled negotiator, with the ability to influence others and build consensus to achieve customer objectives. This position provides a dynamic leadership opportunity to manage key projects, ensure operational success, and drive growth through effective teamwork and strategic execution. Qualification : Bachelor of Technology (BTech)