Service Improvement Jobs in Noida

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Position: Senior Executive - Finance Location: Noida Company: Zetwerk Electronics Private Limited About Zetwerk Electronics Zetwerk Electronics is a key player in India s Electronics System Design and Manufacturing (ESDM) sector, operating seven advanced factories and producing two devices every second. As a leading contract manufacturer catering to both global and Indian value chains, we serve high-growth sectors with rapid turnarounds, competitive pricing, and superior quality. Our portfolio spans diverse segments: Telecom: End-to-end manufacturing for 5G infrastructure, GPON systems, and ONTs. Consumer Durables: Scalable manufacturing of ESDM sub-systems for appliances, from development to testing. Hearables & Wearables: Full lifecycle EMS/ODM services supporting IoT device innovation and market entry. Televisions & Displays: High-capacity production facility in Dharuhera delivering complete TV and display solutions. IT Hardware: Manufacturing of motherboards, SSDs, and USB drives serving industrial and consumer markets. Precision Assembly (CORY Connectors): High-precision connector assembly for 5G, EVs, and industrial applications, fully Made in India. At Zetwerk Electronics, we are committed to fostering your career growth through comprehensive training, cross-skilling, and continuous improvement, powered by our domain expertise, advanced facilities, and stringent quality standards. Roles & Responsibilities Monitor the flow of vendor invoices, ensuring accurate recording and timely processing. Reconcile vendor ledgers, investigate discrepancies, and coordinate with purchase and stores teams for resolution. Deduct TDS as per applicable laws, maintain challan records, and assist in quarterly TDS return filing. Perform reconciliation of GSTR-2A and GSTR-3B returns. Maintain accounts payable records, payment proofs, and provide documentation support for internal and statutory audits. Ensure timely accounting of capital assets, calculation of depreciation, and proper tagging of assets. Job Requirements Bachelor s or Master s degree in Commerce/Finance (B.Com, M.Com, MBA Finance) or CA Intermediate qualification. Strong knowledge of TDS, GST, and accounts payable processes. Proficient in Microsoft Excel (VLOOKUP, Pivot Tables, Filters). Experience working with ERP systems such as Tally, SAP, or Oracle. Detail-oriented with strong communication and follow-up skills. Qualification : Bachelors or Masters degree in Commerce/Finance (B.Com, M.Com, MBA Finance) or CA Intermediate qualification

Position: Deputy Manager Risk Management (Fraud Analytics) Location: Noida, Uttar Pradesh Department: Analytics Risk Operations (Offline Payments) Employment Type: Full-time About Paytm Paytm is India s leading mobile payments and financial services distribution company, and the pioneer of the mobile QR payments revolution. Our mission is to serve 500 million Indians and integrate them into the formal economy through cutting-edge technology that empowers small businesses and consumers alike. About the Team The Risk Analytics team plays a critical role in safeguarding the integrity of Paytm's ecosystem. We focus on proactive fraud detection, building robust risk controls, and driving strategic decision-making through data insights. Every challenge is an opportunity here and meaningful change starts with our people. With 500+ million registered users and over 21 million merchants, Paytm offers unmatched data depth and scale. This is your opportunity to be part of India s largest digital lending transformation. If you're passionate about creating impact, building scalable risk frameworks, and working in a fast-paced fintech environment this is the place for you. Role Overview As Deputy Manager Fraud Analytics, you will be instrumental in developing and managing fraud prevention strategies across Paytm s payment platforms. You ll support real-time fraud monitoring, rule configurations, analytics, and compliance. This role works closely with stakeholders across Risk Ops, Engineering, Product, and Compliance. Key Responsibilities Develop and optimize fraud detection models using rule-based and data-driven approaches Monitor real-time transactions to identify suspicious activity; escalate issues and recommend corrective actions Configure and fine-tune rules in fraud monitoring systems to reduce false positives and improve accuracy Analyze transaction patterns and fraud trends to preemptively address vulnerabilities Collaborate with internal teams (Risk, Product, Compliance) to align fraud mitigation with business goals Support regulatory compliance and internal control projects in accordance with RBI guidelines Generate periodic reports and dashboards for senior management on fraud insights and emerging risks Assist in audit responses and handle fraud-related queries from regulatory bodies Drive continuous improvement in fraud detection tools, techniques, and operational processes Required Qualifications & Skills Bachelor s degree in Data Analytics, Risk Management, Statistics, or a related field 4 8 years of experience in fraud analytics, risk management, or payments risk in fintech or BFSI Strong knowledge of fraud detection techniques and transaction monitoring systems Experience in configuring fraud rules and analyzing fraud patterns in high-volume environments Familiarity with RBI regulatory frameworks and guidelines governing payment platforms Excellent analytical and problem-solving skills Strong verbal and written communication skills, with the ability to present insights to both technical and non-technical teams Experience working with UPI, wallets, or other real-time payment systems Preferred Skills Exposure to machine learning models for fraud detection Experience in licensed TPAP (Third Party App Provider) setups Understanding of regulatory audits, compliance standards, and fraud risk reporting in a regulated environment What You ll Get A chance to be part of India s largest digital lending story Fast-paced, high-impact role in a leading fintech organization Opportunity to create tangible value for millions of users and merchants A collaborative, meritocratic culture that rewards performance Competitive compensation and career growth potential Join us on our mission to redefine financial inclusion in India. Be a part of something transformative. Be a part of Paytm. Qualification : Bachelors degree in Data Analytics, Risk Management, Statistics, or a related field

Job Title: Managed Services Enablement Executive Location: Noida, India Experience: 3 - 5 years Education: Bachelor s Degree in Computer Science, Engineering, or related field Role Overview We are looking for a motivated Enablement Executive to lead onboarding, training, and skill development initiatives for our Cloud Managed Services team. You will play a vital role in ensuring new and existing team members are equipped with the right knowledge, certifications, and skills to excel and grow within the organization. Key Responsibilities Onboarding and Induction Design and implement induction programs tailored to new joiners' levels. Coordinate and schedule onboarding sessions with relevant team members. Track and maintain onboarding progress for all new hires. Certification Management Maintain up-to-date certification records of the team. Develop and communicate certification plans aligned with team roles and company requirements. Skillset Matrix and Training Needs Analysis Maintain a comprehensive skillset matrix for the Managed Services team. Identify gaps and training needs for individuals and teams. Plan and organize targeted enablement programs and training sessions. Team Enablement and Upskilling Identify candidates for upskilling and advancement. Develop and execute enablement programs for current team members and freshers. Assign mentors and facilitate pre-assessments, training, hands-on experience, weekly reviews, post-assessments, and final evaluations. Ongoing Enablement and Training Programs Organize account-specific training and sessions on SOPs and escalated issues. Facilitate technical discussion forums ("Tech Chats"). Coordinate registration and participation tracking for relevant webinars and workshops. Reporting and MIS Prepare and share monthly progress reports on enablement activities at the department level. Skills & Qualifications Excellent spoken and written English communication skills. Proven team handling and coordination capabilities. Strong organizational and planning skills. Good working knowledge of Microsoft Office (Word, Excel, PowerPoint). Ability to work collaboratively with cross-functional teams and stakeholders. Education Bachelor s Degree in Computer Science, Engineering, or a related discipline. Join us to be a key driver of learning and development within a dynamic cloud services team! Qualification : Bachelors Degree in Computer Science, Engineering, or a related discipline.

Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field

Technical Manager - Facilities Management Service Line: GWS Segment Role Type: Full-Time Location: Noida, Uttar Pradesh, India Areas of Interest: Facilities Management About the Role: As a CBRE Facilities Associate, you will oversee team activities, acting as the key point of contact between clients, vendors, and contractors to ensure the completion of work orders. This role is a part of the Facilities Management functional area, focusing on the operations of assets and providing essential support to Property Managers regarding all repair and investment plans. Key Responsibilities: Serve as the point of contact for escalated communications between the landlord, tenants, and service providers, ensuring all procedures, policies, and reporting formats are understood and followed. Allocate work orders and schedule necessary repairs based on requests. Review data from work order reports and create performance and progress status reports for management. Assess all work orders, proposals, and vendor-submitted documents for accuracy and compliance. Inspect rooms and furniture to identify needs for repairs or renovations. Resolve minor malfunctions in office equipment. Research new services and appliances that can help improve facility operations. Gather and analyze data to identify and solve complex issues, even those that arise with minimal precedence. You may also recommend new techniques or solutions. Make a direct impact on your own team and other related teams, ensuring alignment with operational goals. Suggest process improvements and solutions to enhance the efficiency of the team. What You ll Need: Educational Qualifications: High School Diploma or GED with 3-4 years of relevant experience in Facilities Management. Experience & Skills: A comprehensive understanding of procedures, systems, and concepts related to Facilities Management. Ability to evaluate and communicate complex information in a concise, clear, and logical manner. In-depth knowledge of Microsoft Office products such as Word, Excel, and Outlook. Strong organizational skills and an advanced inquisitive mindset. Advanced math skills for calculating figures like percentages, discounts, and markups. Qualification : High School Diploma or GED with 3-4 years of job-related experience.

Join Adobe s Genuine Engineering Team as a Full Stack Developer! At Adobe, we re transforming the digital experience and empowering everyone from emerging artists to global brands to create and deliver exceptional content across every screen. We believe in the power of technology to unlock creativity, and we re on a mission to find the best talent to help us build the next generation of digital solutions. As part of our Genuine Engineering team, you ll play a critical role in safeguarding Adobe s intellectual property, strengthening product security, and combating piracy and fraud. You ll contribute to developing frontend C++ libraries for Adobe desktop products on Windows and macOS, while building robust backend services with Java, Spring, AWS, and Databricks. Your expertise will directly influence the security of Adobe s products, and your work will have a meaningful impact across the globe. What You ll Do: Frontend Development (C++): Develop and enhance features for the GoCart or product hardening libraries used in Adobe desktop applications. Ensure flawless integration of C++ libraries across Windows and macOS platforms. Optimize code for performance, memory usage, and stability while resolving technical challenges quickly and effectively. Backend Development (Java, Spring, AWS, Databricks): Build and optimize microservices using Java and Spring Boot to enhance backend systems. Develop cloud-based solutions with AWS services and create ETL pipelines in Databricks. Focus on improving the security, performance, and scalability of backend services. General Responsibilities: Take full ownership of your features, from design to deployment, ensuring they meet business needs and technical excellence. Work collaboratively with cross-functional teams to deliver innovative, impactful solutions. Continuously identify opportunities for improvement, and implement innovations to close system gaps. Contribute to Agile practices, including code reviews and following best practices. What You Need to Succeed: Educational Qualifications: Bachelor s or Master s degree in Computer Science, Software Engineering, or a related field (or equivalent experience). Professional Experience: 4+ years of hands-on experience in full-stack development. Technical Expertise: Frontend (C++): Proficiency in modern C++ (C++11/14/17/20) and solid understanding of object-oriented programming. Experience with cross-platform development on Windows and macOS. Ability to debug, profile, and optimize native code for performance. Backend (Java, Spring, AWS, Databricks): Expertise in Java and Spring Boot for building scalable microservices. Hands-on experience with AWS technologies such as S3, Lambda, DynamoDB, ECS, and more. Experience working with Databricks, Spark, and ETL data pipelines. Strong knowledge of SQL and NoSQL databases. General Skills: A strong understanding of computer science fundamentals, system design, and performance optimization. Demonstrated ability to analyze complex technical challenges and find effective solutions. Excellent written and verbal communication skills, with the ability to work both independently and collaboratively. Familiarity with Agile development methodologies and practices. By joining Adobe s Genuine Engineering team, you ll work on high-impact projects that directly affect Adobe s business and customers worldwide. Your contributions will help secure and protect Adobe s products, ensuring that we continue to provide cutting-edge, safe, and secure solutions to users globally. If you re passionate about working with C++ and Java technologies in a dynamic, high-impact environment, we d love to hear from you! Qualification : Bachelors or Masters degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience.

Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.

Job Title: Android Developer Job Description: Design and build advanced applications for the Android platform. Strong understanding of the full mobile development life cycle. Proficient in Java and Kotlin with experience in Android Studio and Android SDKs. Expertise in developing high-performance native apps. Experience in developing, maintaining, and consuming web services using REST and SOAP technologies. Write unit and UI tests to identify malfunctions and ensure high-quality applications. Research and suggest new mobile products, applications, and protocols. Collaborate with back-end developers, designers, and other team members to deliver well-architected solutions. Understand user needs and application objectives to create user-centric applications. Work on bug fixes and performance improvement for existing applications. Continuously discover, evaluate, and implement new technologies to enhance development efficiency. Hands-on experience with remote data handling via REST and JSON. Familiarity with third-party libraries and APIs. Additional Skills (Preferred): Adobe InDesign + Java for designing editable forms is a plus. Exposure to frameworks like React.js, Angular.js, and Ionic-3 is an added advantage. Strong analytical skills and creativity. Excellent problem-solving abilities and logical troubleshooting. Eager to learn and continually enhance skills. Salary: 3 4.5 LPA (Negotiable for deserving candidates) Location: Noida Qualification: B.Tech (CS), BCA, or MCA Salary : ?3 ?4.5 LPA Qualification : B.Tech (CS), BCA, or MCA

Job Description Due to recent success on the Routes to Market Regional Delivery Partnership framework, as part of a Delivery Integration Partner and in anticipation of an increase in workload in other areas we are looking for a Senior Engineer to join our Highways Design team. This is an opportunity to become a key part of our growing vibrant Highways Design Services team and contribute to achieving a high performing shared enterprise with our partners. You will be based in our Noida office.You will guide the team and our clients through approval processes including the discharge of associated conditions. Utilising your communication skills, you will support and develop staff members through mentoring and guiding team members in their technical and continued professional development. Additionally, you ll promote our health, safety and well-being policies and ensure these are adhered to within the team as well as ensuring design outputs meet our quality obligations and requirements set out in our Business Management System (BMS). Your responsibilities will also include: Technical competence in detailed highways geometry design and able to independently deliver work and integrate with larger project team with minimal supervision from senior staff. Preparation of concept and detailed design of 2D and 3D Roundabouts, priority junctions, signalized junctions, interchanges, generating earthwork quantities. A thorough understanding and/or experience of using 3-dimensional highway design software such as Civil3d, Open Roads, AutoTurn, and Signs and Line design software would be a distinct advantage. Must have good understanding of working in ProjectWise. Interacting and coordinating with other teams on various multi-disciplinary projects and contributing to project implementation of multidisciplinary schemes. Responding to client queries resulting from client reviews. Working within financial and program constraints. Preparing client presentations and supporting documentation Specifications Self-learner, motivated and team player. Adhering to Mott MacDonald safety, ethical and standard procedures.Understanding and implementing Mott Macdonald Quality Assurance procedures. Competent to check the work of more junior team members. Proficiency in MS Outlook, and MS office (Excel, Word, Power Point) is expected. Bachelor s or Master s degree in Civil Engineering. Minimum 8+ years working experience in design of Highways /Motorways/Drainage system for Highways Good written and spoken communication skills and be fluent in English Be aware of current and emerging technical guidance for highways and drainage; An ability to provide hands on mentoring and training of staff to ensure quality of output and continuous technical improvement. To produce designs based on planning strategies and construction specifications for drainage and highways. Must have a significant knowledge of engineering design, design software, technical consents process, adoption and contract procedures for the provision of highways, drainage, and utilities for new developments and regeneration projects. You will know how, if applied effectively, these skills combine to add value to a client s development proposal. Ability to manage numerous assignments at one time Proficiency in Micro-Station, In Roads, Open Roads, and/or Geopak /similar design software Experience in AutoCAD/AutoDesk and their suite of packages. Applied knowledge and understanding of DMRB ,AASHTO, MUTCD, and TxDOT Standards/Specifications/Guidelines. Experience / knowledge of various Design techniques in Highways projects. Proficiency in Microsoft Office (Word, Excel, Outlook) Strong written, verbal and interpersonal communication skills Committed team player; Chartered or Incorporated Engineer with a relevant professional institution such as ICE or CIHT (or equivalent) or suitable relevant experience Experience leading multi-disciplinary teams Good time management skills with the ability to prioritise your workload effectively Capability to work autonomously as well as collaborating within a team environment Job Profile Mott MacDonald s Highways Division delivers services across the entire project lifecycle. Whether we are planning, designing and implementing new roads, or maintaining, managing, improving and operating existing highway networks, we deliver innovation, cost certainty and added value through collaborative working with clients and a culture of continuous improvement. Our Highways Design Services is primarily based in the UK, delivering projects to clients such as Highways England and Transport Scotland. We specialise in design and construction, progressing schemes from option identification and appraisal through preliminary detail design to supervision of works on site. We also provide advice on procurement options and administer contracts from tender assessment through interim valuations to settlement of final accounts. We can offer (subject to Company s policy): - Agile and safe working environment - Competitive annual leave and sick leaves - Group incentive scheme - Group term life insurance, Workmen s compensation and Group medical insurance coverage - Short and Long-term Global employment opportunities - Global collaboration and knowledge sharing - Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Qualification : Bachelors or Masters degree in Civil Engineering.

About The Opportunity We are looking for a Transmission Engineer that will provide technical service and support to our customers. In this role, you will fix and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. Working as a support engineer will require a broad knowledge within telecom and Datacom, covering both hardware, software and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. The role more than often requires you to seek big responsibility, and it is important that you can work independently. What you will do Identification of point of failure/ Work around implementation Technical Governance handling RCA and work around implementation Emergency/Adhoc support to team Inter domain support and end to end driving of new improvement ideas. 24/7 technical support to team. Performs trend analysis to proactively detect possible failures. This shall ensure restoration and repair as a result of its own analysis or when prompted by automated operations or domain support Service Function processes. You will bring Min. Graduate Degree in Engineering/ Computer science or Equivalent 4 to 8 years of experience in supporting on customer Queries, support or solution in a telecom environment. Domain-experience: Transmission Network with required and validated experience in Microwave, Fiber and IP Good knowledge of Router, Microwave and DWDM Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Product/Vendor knowledge on Ericsson/ Cisco / Huawei/Nokia/Juniper. Good Communication & trouble-shooting skills. 4-10 years of relevant in IP Domain Qualification : Min. Graduate Degree in Engineering/ Computer science or Equivalent

The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.

Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology

Position: Associate Manager IT Company: Zetwerk Electronics Private Limited Location: Noida About Zetwerk Electronics Zetwerk Electronics is a leading Indian ESDM (Electronics System Design & Manufacturing) company with seven advanced factories producing two devices per second. We are a trusted contract manufacturer serving diverse high-growth sectors including Telecom (5G infrastructure), Consumer Durables, Hearables & Wearables, Televisions & Displays, IT Hardware, and Precision Assembly. Our focus on technology, quality, and strategic diversification has positioned us as a key player in India's electronics manufacturing landscape. Comprehensive, ongoing worker training and cross-training programs to foster skill development and continuous improvement. Cutting-edge facilities combined with domain expertise. Strong culture of quality and innovation. Opportunities to make a significant impact on a growing, technology-driven business. Roles & Responsibilities Lead end-to-end implementation of Microsoft Dynamics 365 Finance & Operations (D365 F&O) for finance modules in manufacturing environments. Manage requirement gathering, solution design, configuration, testing, and documentation. Support integration with SCM, production, and inventory modules. Coordinate with cross-functional teams including IT, finance, and factory operations. Assist in data migration, validation, unit testing, and user acceptance testing (UAT). Facilitate training sessions and manage change processes for key users. Provide Level 1 functional support for finance-related queries and enhancement requests post go-live. Monitor implementation progress, proactively identify risks, and coordinate timely resolutions. Prepare and maintain SOPs, user manuals, test cases, and issue trackers. Maintain strong stakeholder communication and management. Job Requirements Bachelor s or Master s degree in Commerce or related field. Minimum 2 years experience implementing Microsoft Dynamics 365 Finance & Operations (F&O) modules, especially in manufacturing setups. Strong knowledge of financial processes such as General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Fixed Assets, Budgeting, and Costing. Excellent communication and analytical skills with a collaborative mindset. Qualification : Bachelors or Masters degree in Commerce or related field

Position: Business Analyst Team Lead (Lending) Location: Noida, Uttar Pradesh Department: Analytics Lending Employment Type: Full-time About Us Paytm is India s leading mobile payments and financial services company. As a pioneer of the mobile QR payments revolution, we build cutting-edge technologies that empower small businesses through seamless payments and commerce tools. Our mission is to serve 500 million Indians and integrate them into the mainstream economy through innovation and technology. About the Team Our Lending team is rapidly growing, with increasing adoption across Paytm s financial products such as Paytm Postpaid (BNPL), merchant loans, and personal loans. This business is powered by data science and analytics, enabling intelligent, data-driven decision-making and tailored lending solutions for our users. Role Overview We are looking for a dynamic Business Analyst Team Lead to join our Lending Analytics team. In this role, you will lead data-driven initiatives, provide actionable insights, and develop analytical solutions that enhance business decision-making. You will play a key role in shaping Paytm's lending strategy by leveraging advanced analytics to solve complex problems and uncover growth opportunities. Key Responsibilities Lead analytical problem-solving for lending-related business challenges Develop and deploy machine learning models and data-driven solutions Generate business insights through in-depth data analysis and statistical modeling Collaborate with cross-functional teams including product, growth, and risk to align analytics with strategic goals Drive the adoption of analytics and showcase its impact on business performance Mentor junior analysts and help establish best practices for data-driven decision-making Requirements & Qualifications 2 6 years of experience in analytics within consulting, fintech, or BFSI domains Bachelor s or Master s degree in Statistics, Economics, Engineering, Mathematics, or a related quantitative discipline Strong hands-on experience with analytics tools such as Python/R, SQL, big data platforms, and data visualization tools Proficient in machine learning, data modeling, statistical techniques, and data management Proven ability to structure complex problems and derive strategic insights Experience building and scaling analytics functions in a business environment Excellent communication and storytelling skills with the ability to present findings to senior stakeholders Self-motivated, impact-oriented, and comfortable working in fast-paced environments Work in a collaborative, results-driven environment that emphasizes innovation and ownership Opportunity to drive real impact in one of India s fastest-growing lending businesses Improve customer engagement and maximize revenue opportunities through smart analytics Gain 360-degree feedback and support from peer teams and leadership Be part of a culture where respect is earned, and merit is recognized Qualification : Bachelors or Masters degree in Statistics, Economics, Engineering, Mathematics, or a related quantitative discipline

Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.

Assistant General Manager Analytics (Risk Product) Location: Noida, Uttar Pradesh (Onsite) Company: Paytm India s Leading Mobile Payments & Financial Services Platform About Paytm Paytm is India s pioneer in mobile payments and financial services distribution, revolutionizing the digital economy with mobile QR payments. Our mission is to bring half a billion Indians into the mainstream economy using cutting-edge technology. Join us to be part of India s largest fintech lending revolution. Role Overview We are looking for an experienced Assistant General Manager Analytics to lead data analysis and reporting efforts for our lending verticals. This role demands strong expertise in SQL, dashboarding tools, and a passion for using AI to automate repetitive data workflows. You will collaborate with multiple stakeholders, deliver actionable insights, and drive data quality improvements across lending products. Key Responsibilities Develop, maintain, and automate comprehensive reports and dashboards tracking KPIs across lending verticals. Manage and prioritize data and analytics requirements from multiple lending teams. Analyze lending data trends to provide insights and actionable recommendations. Ensure data quality, accuracy, and integrity through robust methodologies. Present findings effectively to both technical and non-technical audiences. Identify opportunities to apply AI for automating repetitive data processes and improving efficiency. Stay current with industry trends in data analytics, AI, and fintech lending. Qualifications Bachelor s degree in a quantitative field (Statistics, Mathematics, Economics, Engineering, etc.). 5 7 years of hands-on experience in data analytics, preferably in lending or financial services. Strong proficiency in SQL and PySpark for data manipulation and analysis. Expertise with data visualization tools such as Tableau, Power BI, or Looker. Excellent analytical, problem-solving, and communication skills. Ability to manage multiple projects and collaborate across teams. Self-driven with a demonstrated passion for AI implementation and automation. Preferred Skills Experience with statistical modeling and data mining techniques. Familiarity with cloud data warehousing platforms like Snowflake, BigQuery, or Redshift. Programming experience in Python or R. Proven track record of implementing AI-driven automation in business analytics. Be part of India s largest fintech lending platform with 500+ million users and 21+ million merchants. Work in a high-energy, innovative environment that fosters career growth and excellence. Opportunity to contribute to democratizing credit and financial inclusion in India. Play a critical role in shaping the future of digital lending in the country. Qualification : Bachelors degree in a quantitative field (Statistics, Mathematics, Economics, Engineering, etc.)

Associate

Job Title: City Head Hyperlocal Quick Commerce (Noida) Location: Noida Company: Loadshare Networks About Loadshare Networks: Loadshare Networks is a tech-driven logistics company redefining how goods move across India. Since our founding in 2017, we ve grown rapidly into a Series C startup, backed by top-tier investors such as Tiger Global, Matrix Partners, Stellaris, and CDC. Our asset-light, integrated platform powers end-to-end logistics for India's largest brands, managing over 500,000 shipments daily. We offer a broad range of services from intra-city deliveries for food, e-commerce, and quick commerce to intercity trucking, linehaul, and warehousing. Role Overview: We re looking for a strategic and execution-focused City Head to lead our Hyperlocal - Quick Commerce operations in Noida. This role involves managing last-mile operations for over 50 Quick Commerce stores and scaling a major client s business by 20X within a year. Prior experience overseeing 20+ QC stores in a metro like Bangalore is essential. Key Responsibilities: Oversee end-to-end last-mile operations for 50+ Quick Commerce stores in Noida. Build, lead, and mentor a high-performing city operations team. Design, optimize, and enforce SOPs for hyperlocal logistics and deliveries. Monitor operational KPIs and drive data-led process improvements. Ensure adherence to safety protocols and regulatory compliance. Partner closely with the client to scale operations rapidly and sustainably. Qualifications & Skills: Bachelor s degree required; MBA or advanced degree is a plus. 7+ years of experience managing last-mile logistics, especially in grocery or quick commerce. Demonstrated success in leading city-scale operations and P&L ownership. Deep knowledge of hyperlocal delivery models and supply chain best practices. Strong analytical mindset with experience in using logistics and BI tools. Excellent leadership, communication, and stakeholder management skills. Comfortable working in a fast-paced, high-growth startup environment. Qualification : Bachelors degree required; MBA or advanced degree is a plus.

JOB DETAILS / ROLE PURPOSE: This role consists of managing the Workforce Planning of the Finance Factory, as well as the related costs. This role is part of the People Management department of Performance Steering division, part of the Finance Factory. It implies to guarantee IT tools, develop and maintain internal controls & procedures, monitor performance of the activities in order to ensure the excellence of the operations under responsibility: Strategic Workforce planning, Recruitment and Exit and HR analytics. KEY RESPONSIBILITIES: Strategic Workforce Planning Analyze the current Finance Factory workforce. Conduct skills gap analysis. Conduct HR cost analysis, including salary, training costs, travels & expenses Anticipate future changes and requirements. Develop, implement and monitor an action plan. Recruitment and Exit Ensure replacements and new positions are timely validated. Monitor and communicate the recruitment and exit status. Monitor and report recruitment and exit statistics. Ensure the HR database is always accurate. HR analytics Ensure HR data in SuccessFactors and HR systems are accurate. Monitor and report HR analytics. PROFILE KEY REQUIREMENTS: Qualifications & Experience Strong analytical skills. Ability to synthesize. Ability to consolidate large volume of data into structured and simple outputs. Ability to arbitrate and prioritize. Ability to interact with all levels of the organization. Solutions and results oriented. Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge. Initiative: Capacity to learn. Ability to undertake initiative. Customer service: Ability to innovate and seek for advances in technology and practices. Other Skills: Excellent written and verbal communication. Networking skills: Ability to liaise with members of other functions. Ability to work and communicate with different cultures, levels and organizations world-wide. Finance: Finance Acumen HR Acumen Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.