Service Innovation Jobs in Bengaluru

Instructional Designer Location: Bengaluru (Rathi Legacy, Rohan Tech Park, Hoodi) Team: Global Strategic Services Industry Innovation and Solutions Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader in AI-driven industrial digital transformation, working with major sectors like Oil & Gas, Pharma, Chemicals, and Manufacturing. We create innovative platforms like Cognite Data Fusion and Cognite Atlas AI to empower smarter operations. Role Overview Join the Cognite Academy team, which provides training and educational content for customers and partners. You will design and develop engaging courses, learning paths, and training materials primarily for technical users (data engineers, software developers, data scientists) and Cognite application users. Your work will enhance onboarding, self-service learning, and certification programs. Key Responsibilities Redesign and develop entire courses, micro-learning modules, and curricula using various instructional design models (e.g., ADDIE). Collaborate with subject matter experts to analyze training needs and target audiences. Create engaging multimedia content: videos, simulations, role-plays, and interactive assessments using tools like Active Presenter, Genially, Vyond. Implement courses and manage content in LMS platforms (Skilljar preferred). Design formative assessments and certification exams. Support the learning community and contribute to customer and partner engagement. Use HTML and basic coding to build learning paths and interactive content. Your Profile 2 to 5 years instructional design experience in the SaaS industry. Strong knowledge of learning theories and instructional design methods (ADDIE a plus). Proficient with authoring tools such as Active Presenter, Genially, Vyond, and at least one LMS (Skilljar a plus). Basic HTML and visual design/storyboarding skills (Adobe Creative Suite, Miro, etc.). Experience with video editing and social media content management. Basic project management and agile work methodology skills. Excellent written and verbal communication skills, able to connect with both technical and non-technical audiences. Eager to learn new technologies and improve programming skills (Python, HTML, Adobe Premiere Pro). Passionate about making a real impact on user learning and adoption. Work with a diverse global team of 70+ nationalities focused on inclusion and innovation. Modern, engaging Bengaluru office with a hybrid work model. Flat organizational structure with direct access to leaders. Opportunity to collaborate on cutting-edge projects in a fast-growing tech company. Strong community and partner ecosystem to learn from and contribute to. Excited to shape the future of learning in industrial AI? Apply to join Cognite s Academy team today!

Senior Backend Engineer Innovation Team Location: Bengaluru (Rathi Legacy, Rohan Tech Park, Hoodi) Team: Global Strategic Services Industry Innovation and Solutions Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader using AI and data to transform industries such as Oil & Gas, Chemicals, Pharma, and Manufacturing. Our award-winning platforms include Cognite Data Fusion and Cognite Atlas AI, driving industrial digital transformation worldwide. The Team & Role You ll join Cognite s Innovation Team working on batch processing applications for a key American emulsions industry client. This role focuses on backend development and data engineering to deliver scalable, robust solutions handling complex data workflows with multidisciplinary teams and global stakeholders. Key Responsibilities Architect and develop backend systems for complex batch data processing workflows with a focus on reliability amid inconsistent/incomplete data. Build resilient workflows handling multi-source data and minimizing system impact from component failures. Develop and optimize data models for domain-specific industrial problems. Create data transformation functions to extract actionable insights from raw data. Manage scalable distributed systems and ensure operational reliability. Collaborate cross-functionally to refine requirements and deliver solutions. Work with large datasets using SQL and NoSQL technologies. Troubleshoot full application lifecycle issues, from dev to production. Stay current on tech trends to innovate team practices. Strong backend development experience, distributed systems, and complex domain modeling. Proficiency in Python, SQL, and NoSQL databases. Experience with cloud-based architectures, automated testing, version control, CI/CD pipelines. Problem-solving skills, especially when data or context is incomplete. Self-driven, taking ownership from concept to deployment. Collaborative and excellent communicator, comfortable engaging global stakeholders. Bonus: knowledge of Data Science and Machine Learning. Diverse global team of 70+ nationalities with strong DEI focus. Modern Bengaluru office with hybrid work flexibility. Flat structure with direct leader access, minimal bureaucracy. Work on ambitious, impactful projects with leading tech experts. Active community engagement with partners and customers. Excited to build next-gen industrial data solutions with Cognite? Apply today and make an impact in a fast-growing, innovative SaaS company!

Senior Full-stack Developer (Frontend Focus) Location: Bengaluru (Rathi Legacy, Rohan Tech Park, Hoodi) Team: Global Strategic Services Industry Innovation and Solutions Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader pioneering AI and data-driven industrial digital transformation, recognized as a top innovator and Microsoft Energy & Resources Partner of the Year. Our flagship products, Cognite Data Fusion and Cognite Atlas AI, empower industries like Oil & Gas, Chemicals, Pharma, and Manufacturing. The Role & Team Join Cognite s Industry and Innovation Team to build impactful, repeatable full-stack solutions for key clients. As a senior developer, you ll design end-to-end systems, mentor peers, and troubleshoot technical challenges. Collaborate closely with designers, architects, and product managers while working with the latest web technologies. Key Responsibilities Develop full-stack applications with a frontend focus using ReactJS. Collaborate with cross-functional teams to deliver customer-centric solutions. Coach and support other developers on the team. Maintain high code quality through well-structured, efficient, and maintainable code. Understand and apply web security best practices to protect applications. Utilize backend skills in Python (FastAPI), Java, or Kotlin to build backend services/APIs. Work with cloud platforms (GCP, Azure, AWS), Kubernetes, Docker, and distributed systems like Kafka, PostgreSQL, Elasticsearch. Apply pragmatic testing approaches including unit, integration, and end-to-end testing. Engage in design activities using tools like Figma. What You Bring 5+ years of full-stack development experience with React as your main frontend framework. Experience with backend languages/frameworks: Python (FastAPI), Java, Kotlin preferred. Familiarity with cloud infrastructure and container orchestration technologies. Hands-on experience with distributed open-source software like Kubernetes, Kafka, PostgreSQL, Elasticsearch. Good understanding of web security concepts and browser restrictions. Bachelor s degree or higher in Computer Science, Engineering, or equivalent experience. Passion for emerging web technologies and continuous learning. Work in a diverse, inclusive environment with 70+ nationalities. Modern hybrid work setting with flat structure and direct decision-maker access. Collaborate on ambitious projects with global impact. Engage with a vibrant community of experts and industry leaders. Enjoy learning opportunities and a culture that values ownership, impact, and relentless innovation.

Data Annotation Specialist Location: Bengaluru, India About Neuron7.ai Neuron7.ai is a rapidly growing AI-first SaaS company that s redefining service intelligence. Backed by leading venture capitalists in Silicon Valley and a distinguished group of angel investors, Neuron7.ai is a startup recognized for its innovation and market traction. Our platform delivers service predictions by analyzing both structured and unstructured data, enabling enterprises in industries like high-tech devices, manufacturing, and medical devices to make accurate service decisions at scale. We re looking for a Data Annotation Specialist to join our team for a 6-month contract. This role involves reviewing and annotating technical documents, converting them into visual formats like graphs and flowcharts, and ensuring precision in technical specifications. The ideal candidate will possess strong communication skills, a deep understanding of technical documentation, and hands-on experience with data visualization tools. At Neuron7.ai, you'll be part of an innovative, dynamic team that's redefining service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries. If you're passionate about transforming complex data into easily digestible visuals, this is the perfect role for you. About the Team Join a team of passionate professionals dedicated to using AI to drive impactful service solutions. Our culture promotes learning, growth, and encourages everyone to contribute ideas and drive projects forward. What You ll Do: Document Review & Annotation: Thoroughly analyze technical documents and annotate key data points accurately, ensuring they are aligned with the original content. Graph & Flowchart Creation: Transform complex technical specifications into clear, concise, and accurate visual formats like graphs, charts, and flowcharts. Data Visualization: Develop easy-to-understand visual data representations to enhance the comprehension of technical documentation. Collaboration: Work closely with internal technical teams to ensure that data and processes are correctly represented and visualized. Quality Control: Ensure that all annotations and visuals meet the highest accuracy standards and align with the original documentation. Clear Communication: Effectively communicate technical details, both in writing and verbally, with internal teams and stakeholders. Time Management: Manage multiple tasks efficiently while meeting deadlines, and be flexible with working hours, primarily in the PST time zone. What You ll Need: Education: A Bachelor s degree (or higher). Curiosity and Analytical Thinking: Strong curiosity about how people think and express ideas, and an ability to distill and clarify complex information for AI and machine learning applications. Communication Skills: Exceptional written and verbal communication skills to convey complex technical concepts clearly. Technical Document Comprehension: Ability to read and understand technical documents, accurately annotating them with precision. Graph & Flowchart Creation: Hands-on experience creating graphs, charts, and flowcharts to visually represent technical data. Attention to Detail: A keen eye for detail to ensure accuracy in annotation and data visualization. Technical Aptitude: Comfort with working with technical information and transforming it into easy-to-understand visuals. Flexible Working Hours: Ability to work flexible hours, primarily within the PST time zone. Immediate Availability: Must be able to start immediately and commit to the full 6-month contract. What We d Like to See: Experience with Diagramming Tools: Familiarity with tools like Microsoft Visio or similar for diagramming and process mapping. Data Annotation Experience: Previous experience in data annotation would be a plus. Multilingual Skills: Fluency in an international language other than English is a plus. Our Commitment to Diversity and Inclusion Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, marital status, or any other characteristic protected by law. If you're excited about using data to drive service intelligence and want to be part of a forward-thinking team, we d love to hear from you! Qualification : A Bachelors degree (or higher).

Lead Data Scientist Location: Bengaluru, India Employment Type: Full-time, Hybrid About Neuron7.ai Neuron7.ai is a rapidly growing AI-first SaaS company creating service intelligence products that are transforming industries such as high-tech devices, manufacturing, and medical devices. Backed by top Silicon Valley venture capitalists and an esteemed group of angel investors, we are recognized as a startup to watch. Our AI-driven platform helps enterprises make accurate service decisions at scale by delivering service predictions in seconds. By analyzing structured and unstructured data, alongside insights from leading experts, we empower service leaders to improve key metrics like first-call resolution, turnaround time, and service margins. At Neuron7.ai, you'll be part of a dynamic and innovative team that is redefining service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries. Our goal is to lead the AI revolution in service decision-making, and we want you to be a part of that journey. About the Team As a Lead Data Scientist, you ll play a pivotal role in designing, developing, and deploying NLP-driven solutions for processing and analyzing large volumes of unstructured data. Your deep technical expertise will help launch AI products that directly impact users. You ll also mentor junior team members, ensuring technical excellence and fostering growth within the team. You'll collaborate closely with cross-functional teams and customers to solve complex challenges and create impactful AI solutions. What You ll Do: Lead NLP Development: Oversee the development and deployment of NLP-based solutions for processing and analyzing unstructured data at scale. Machine Learning Model Development: Design, train, and optimize machine learning models using popular libraries such as PyTorch, NLTK, and Scikit-learn. Cloud Deployment: Architect and deploy AI/ML products on cloud platforms such as Azure, GCP, or AWS. Collaboration: Work with data engineering teams to ensure seamless integration of AI models into production systems. Data Analytics: Perform advanced SQL analytics to extract actionable insights from structured datasets. Mentorship: Guide and mentor junior data scientists, fostering a culture of technical excellence within the team. Customer Engagement: Work closely with customers to understand their needs and translate those into technical solutions. Communicate complex technical concepts to non-technical stakeholders. Stay Current: Keep up-to-date with the latest advancements in NLP and machine learning to ensure best practices and cutting-edge solutions are applied. What We re Looking For: Experience: Minimum 10 years of experience in data science, specifically focused on NLP and unstructured data processing. Track Record: Proven experience in launching NLP-driven products to live users. Technical Expertise: Expertise in Python and libraries such as PyTorch, NLTK, and Scikit-learn. Hands-on experience with Transformer-based models (e.g., BERT, GPT). Cloud Proficiency: Strong experience with cloud platforms like Azure, GCP, or AWS for hosting and deploying AI/ML products. Data Engineering Knowledge: Familiarity with data engineering pipelines and best practices for scalable AI model deployment. SQL Proficiency: Proficient in SQL for data manipulation and advanced analytics. Problem-Solving: Excellent problem-solving skills with a strong ability to work with large-scale datasets. Leadership & Communication: Strong interpersonal and communication skills, with the ability to mentor team members and interact effectively with customers. Preferred Skills: MLOps Knowledge: Understanding of MLOps practices for model deployment, monitoring, and lifecycle management. Data Processing Tools: Familiarity with tools like Airflow, Spark, or similar frameworks for data processing. Customer-Facing Experience: Background in working with customer-facing applications and APIs to deliver AI-powered solutions. What We Do and Value: At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making using advanced AI technology, and we are committed to delivering excellence in all aspects of our work. Company Perks & Benefits: Competitive salary, equity, and spot bonuses Paid sick leave Latest MacBook Pro for your work Comprehensive health insurance Paid parental leave Hybrid work model with flexibility to work from our vibrant Bengaluru office Our Commitment to Diversity and Inclusion: Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, marital status, or any other characteristic protected by law. If you re passionate about building innovative AI-driven solutions and want to be part of a forward-thinking team, we d love to hear from you!

Lead Software Engineer - Backend Location: Bengaluru, India Employment Type: Full-time, Hybrid About Neuron7.ai Neuron7.ai is a rapidly growing AI-first SaaS company that is redefining service intelligence. Backed by top-tier venture capitalists in Silicon Valley and a distinguished group of angel investors, we are recognized as a startup to watch. Our AI-driven platform helps enterprises make accurate service decisions at scale by delivering service predictions in seconds through the analysis of structured and unstructured data. We work across industries, including high-tech devices, manufacturing, and medical devices, enabling service leaders to excel in critical metrics like first-call resolution, turnaround time, and service margins. At Neuron7.ai, you ll be part of an innovative and dynamic team that is shaping the future of service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries. This is your chance to make an impact in a fast-growing startup and work with cutting-edge technology. About the Team As a Lead Software Engineer - Backend, you will play a crucial role in architecting, developing, and optimizing backend systems for our groundbreaking products. You will lead a talented team, collaborating across functions to deliver scalable and high-performance systems. As a leader, you ll also mentor and guide junior engineers to help them grow in their careers. What You ll Do: Backend Systems Design: Lead the design and implementation of scalable, reliable, and high-performance backend systems. Distributed Systems: Develop and optimize distributed systems to handle large-scale traffic and data. System Architecture: Lead the architecture and design of critical components, ensuring robust and efficient solutions. Code Development: Write clean, maintainable, and efficient code that powers our AI-driven platform. Cross-Functional Collaboration: Work closely with product managers, frontend engineers, and other stakeholders to deliver end-to-end solutions. Troubleshooting & Debugging: Solve complex production issues and implement reliable, performance-optimized solutions. Mentorship: Provide guidance and mentorship to junior and mid-level engineers, fostering a collaborative environment. Continuous Learning: Stay updated on the latest trends and advancements in backend development, AI, and distributed systems. What We re Looking For: Experience: Minimum 10 years of professional experience in backend development, with at least 4 years of experience in AI, NLP, or ML. Programming Skills: Expertise in one of the following programming languages: Java, Python, or Golang. Distributed Systems: Proven experience in building and maintaining distributed systems at scale. Cloud Platforms: Familiarity with at least one major cloud platform (Azure, AWS, or GCP). System Design: Strong understanding of system design, architecture patterns, and data structures. Database Knowledge: Experience with relational and NoSQL databases. API Development: Proficiency in developing RESTful APIs and microservices. Security & Performance: Solid understanding of security best practices and performance optimization in backend systems. Problem-Solving Skills: Strong analytical skills with a proven track record of solving complex engineering challenges. Communication: Excellent communication skills with the ability to collaborate across teams and interact with non-technical stakeholders. Preferred Skills: Containerization: Experience with Kubernetes, Docker, or other containerization tools for scalable deployment. Messaging Systems: Familiarity with Kafka, RabbitMQ, or similar messaging systems for real-time data processing. CI/CD: Knowledge of CI/CD pipelines and automation tools to ensure efficient development and deployment. Data Pipelines: Familiarity with data pipelining frameworks such as PySpark, Flink, or similar for real-time processing. What We Do and Value: At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making through advanced AI technology, and we are dedicated to delivering excellence in every aspect of our work. Company Perks & Benefits: Competitive salary, equity, and spot bonuses Paid sick leave Latest MacBook Pro for your work Comprehensive health insurance Paid parental leave Work from home or from our vibrant Bengaluru office with hybrid work arrangements Our Commitment to Diversity and Inclusion: Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, marital status, or any other characteristic protected by law. If you re excited about building innovative backend solutions and want to work with cutting-edge technologies in a forward-thinking team, we d love to hear from you!

Assistant Manager - Experience Location: Bangalore, Karnataka | Fulfilment & Experience About the Team As a part of the Fulfillment and Experience (F&E) team at Meesho, you will be at the forefront of using data to drive exceptional experiences for our Suppliers and Users. Our team is pivotal in solving complex, industry-defining problems at scale, making an impact on overall Supplier & User experience. About the Role In this role, you will primarily focus on leveraging data analytics to enhance user experiences across our platform. You will identify key challenges, devise data-driven solutions, and lead the implementation of these strategies to improve operational and experience metrics and work closely with multiple Stakeholders. You will be leveraging data to share the insights on next steps to achieve long term & short term vision. What you will do: Problem Identification & Prioritization: Analyze large datasets to identify trends, patterns, and outliers that drive actionable insights for improving customer and seller experiences. Instrumentation Dashboard: Implement alert systems within dashboards to notify stakeholders of critical issues or emerging trends that require immediate attention. Solution Discovery: Own the responsibility for designing and implementing programs aimed at enhancing user experience metrics like Net Promoter Score (NPS) and other operational metrics. Adoption & Metrics: Define product metrics for your area, and track them continuously. Identify usage patterns and come up with action plans to move metrics in the right direction. Roadmap Creation: Create a product roadmap for your area that has at least a 3-month forward-looking view of key customer/business problems to be solved. What you will need: B.Tech degree from a Premium college. 2 - 4 years of experience, preferably in Strategy & Operations/Management Consulting with a strong analytical focus. Proficiency in SQL for querying relational databases and manipulating large datasets. Hands-on experience with BI and data visualization tools (e.g., Tableau, Power BI, Looker) to create interactive dashboards and reports. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Excellent communication skills with the ability to translate complex data findings into actionable insights and recommendations. About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non-monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Qualification : B.Tech degree from a Premium college.

Product Manager | FinBox | Bengaluru Location: Bengaluru Experience: 8-10 Years About FinBox: Where Fintech Meets Fun! Welcome to FinBox, a hub of innovation and creativity transforming the financial services space. Since 2017, we ve helped lenders like Banks, NBFCs, and enterprises build and launch credit products in a fraction of the time it used to take. As a Series A funded company, FinBox is expanding globally with offices in India, Vietnam, Indonesia, and the Philippines. Our vision is to provide world-class infrastructure for lending products, helping financial institutions scale and launch cutting-edge credit programs. We have already helped our customers disburse billions in unsecured and secured credit products, and our solutions impact millions of customers globally every month. Innovative Environment: We encourage creativity and experimentation to push the boundaries of fintech. Impactful Work: Your contributions will directly impact millions by making credit more accessible. Growth Opportunities: We offer ample opportunities for professional growth in a fast-paced startup. Collaborative Culture: Join a diverse team that values innovation, collaboration, and support. Creative Thinkers: You challenge the norm and bring fresh perspectives. Customer Heroes: You go above and beyond to meet customer needs and deliver great experiences. Team Players: You thrive in collaborative environments, valuing diverse viewpoints. About the Product - FinBox LOS for NSTP Lending Our Lending Origination System (LOS) caters specifically to NSTP flows and manual underwriting, optimizing business processes through efficient configurations, intelligent automation, and improved team collaboration. This solution is adaptable across multiple lending use cases, including secured lending, high-ticket business loans, small-ticket loans, home loans, and more. Role and Responsibilities Product Strategy & Management Align with founders on business strategy and vision. Devise a product strategy that supports both short-term and long-term business priorities. Translate strategic goals into a detailed product roadmap, including APIs, user journeys, back-office dashboards, and analytics. Supervise the execution of the product roadmap, ensuring timely and efficient delivery. Collaborate with marketing teams on positioning, messaging, and product marketing strategies. Business Strategy Build and nurture relationships with stakeholders from LSPs, Banks, NBFCs, and FinTechs. Participate actively in the sales cycle through product demos, solution design, and stakeholder engagement. Engage senior business stakeholders through demos, sales calls, webinars, and events. Leadership Lead and mentor Associate Product Managers (APMs) and manage sprint cycles effectively. Collaborate with Engineering Managers to ensure excellent delivery and maintain delivery hygiene. Foster cross-functional collaboration to ensure alignment and smooth execution of product plans. Technical Leadership Oversee technical debt and infrastructure priorities, ensuring they align with the roadmap. Collaborate with Engineering Managers and technical teams to design scalable systems for future growth. Qualifications Experience: 8+ years of professional experience, including 5+ years specifically in Product Management roles. Domain Knowledge: Direct experience with lending products, financial marketplaces, or B2B SaaS platforms. Expertise in Lending Operations: Understanding of credit products, partnership models (e.g., DSA, co-lending). Proven Track Record: Success in launching and scaling B2B products, API products, or tech products. Tech Savvy: Experience with financial services integration patterns and data flows. Communication Skills: Excellent ability to engage with both technical and business stakeholders. Leadership Experience: Demonstrated experience managing and leading teams. Compliance Knowledge: Familiarity with compliance considerations in financial services products is a bonus, but not mandatory. Work on innovative products in the dynamic fintech industry. Take ownership of cutting-edge solutions, making a tangible impact on global lending practices. Be part of a growing Series A startup with ample room for career growth.

Job Title: Senior R&D Scientist Downstream, Fast Trak Process Design & Validation Services Location: Bengaluru, India About the Role: We are seeking a Senior R&D Scientist Downstream to lead the technical development and execution of new or improved services aligned with our R&D strategic initiatives. This role focuses on downstream process development services and spans the full innovation cycle from defining specifications and designing solutions to validation and market launch support. You will work in close collaboration with R&D project managers and cross-functional teams to bring new bioprocess services to life. Key Responsibilities: Serve as the technical lead on innovation projects, working closely with R&D project managers and relevant departments to ensure successful project execution. Define and document technical specifications for new service and product developments based on customer and market requirements. Plan, execute, and report on technical studies, including risk assessments and experimental design, throughout various project stages. Lead and conduct verification and validation studies to ensure new services/products meet both technical and marketing requirements. Oversee lab setup and documentation in preparation for service commercialization. Ensure compliance with Environment, Health & Safety (EHS) standards and regulatory guidelines within laboratory operations. Qualifications: Bachelor s, Master s, or Ph.D. in Molecular Biology, Biochemistry, Bioengineering, or a related scientific discipline. Minimum of 5 years of hands-on experience leading and delivering technical projects in a scientific or bioprocessing environment. Proven ability to work independently, troubleshoot complex problems, and think creatively to develop practical solutions. Experience managing multiple projects in parallel, with strong organizational and time-management skills. Excellent communication, reporting, and presentation skills, with the ability to tailor information to both technical and non-technical stakeholders. Preferred Experience: Familiarity with aseptic laboratory techniques. Working knowledge of Good Laboratory Practice (GLP). Experience in upstream or downstream biotechnology unit operations. Qualification : Bachelors, Masters, or Ph.D. in Molecular Biology, Biochemistry, Bioengineering, or a related scientific discipline.

Job Title: R&D Scientist Validation, Fast Trak Process Design & Validation Services Location: Bengaluru, India About the Role: We are looking for an R&D Scientist Validation to support the design, execution, and validation of new or improved services as part of our R&D strategic plan. This role will focus on validation services across the bioprocessing portfolio and involves working from early concept development through testing and final implementation. The position also contributes to lab and facility setup and ensures all necessary documentation is in place for successful service launches. Key Responsibilities: Provide technical support on innovation and development projects, collaborating with R&D project managers and cross-functional teams to ensure timely and efficient delivery. Assist in defining technical requirements based on customer and market needs to guide new service/product development. Help plan, assess risks, execute, and document technical studies at different stages of project development. Design and execute verification and validation studies to confirm alignment of service/product outputs with technical and marketing specifications. Support laboratory operations and ensure adherence to Environment, Health & Safety (EHS) standards and regulatory compliance. Qualifications: Bachelor s, Master s, or Ph.D. in Molecular Biology, Biochemistry, Bioengineering, or a related scientific field. Minimum of 3 years of experience supporting or leading technical projects within an R&D or bioprocessing environment. Strong problem-solving skills with a proactive, solution-oriented mindset and ability to work independently. Comfortable managing multiple projects simultaneously in a dynamic environment. Effective reporting and presentation skills, with the ability to tailor communication to various audiences. Preferred Experience: Familiarity with aseptic techniques and laboratory best practices. Working knowledge of Good Laboratory Practice (GLP) and scientific method principles. Qualification : Bachelors, Masters, or Ph.D. in Molecular Biology, Biochemistry, Bioengineering, or a related scientific field.

Role: System Administrator Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a forward-thinking technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to exceeding client expectations by delivering results that transform clients into long-term partners. Our promise: We get it right or make it right. At Aezion, we believe that work is more than just a job it s a ministry that reflects our values. We are dedicated to delivering excellence throughout the entire project lifecycle, from design and development to hosting, maintenance, and support. Our Culture: Aezion is a mission-driven company with a purpose rooted in service: Love others like Christ. Guided by our core values Love, Dependability, Humility, Diversity, Speed, and Innovation we aim to provide exceptional service. Our 200+ dedicated employees work together to turn our customers into lifelong partners, fueling their success through a commitment to excellence. Role Overview: As a System Administrator at Aezion, you will be pivotal in designing, implementing, and maintaining our IT infrastructure. You will ensure the reliability, scalability, and security of systems, while also optimizing performance and minimizing downtime. This role requires you to collaborate with cross-functional teams to develop infrastructure solutions that align with the business s strategic goals. Key Responsibilities: Provide day-to-day technical support for desktops, laptops, and servers, ensuring minimal downtime for end-users. Troubleshoot and resolve hardware, software, and network-related issues across the organization. Install, configure, and maintain both Windows and Linux operating systems. Manage user accounts, permissions, and security settings within Active Directory and other identity management systems. Deploy, configure, and maintain enterprise applications, antivirus solutions, and other security tools. Support and troubleshoot peripheral devices such as printers, scanners, and mobile devices. Assist with network connectivity issues, including Wi-Fi, LAN, and VPN configurations. Perform regular system updates, patch management, and ensure compliance with security protocols. Document technical procedures, troubleshooting solutions, and best practices for internal use and knowledge sharing. Provide training and support to users regarding IT policies, security, and best practices. Required Skills and Experience: Proven experience with Windows & Linux desktop and server environments. Strong troubleshooting skills for hardware, software, and network issues. Familiarity with Active Directory, Group Policy, and user management processes. Knowledge of IT security best practices, including antivirus solutions and endpoint protection. Expertise in software installation, driver configurations, and system updates. Experience with remote desktop support tools. Basic understanding of networking concepts such as IP addressing, DNS, DHCP, and VPN. Proficiency in supporting Office 365, email clients, and enterprise-level applications. Excellent customer service and communication skills for providing end-user support. IT certifications such as CompTIA A+, Microsoft Certified (MCP, MCSA), or ITIL are highly desirable.

Role: Senior SEO Executive Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Immediate joiners preferred Employment Type: Full-Time About Aezion: Aezion is a leading technology solutions provider, specializing in custom software development, AI-driven solutions, and digital transformation for enterprises. As one of the trusted digital engineering partners in the USA, we are committed to delivering excellence by exceeding client expectations across all stages of the project lifecycle architecting, designing, developing, hosting, maintaining, and supporting. We live by our core promise: "Get it right, or make it right." At Aezion, we view work as a ministry, an expression of our values, where results not only transform our clients but also forge lasting partnerships. Our Culture: At Aezion, we are a mission-driven organization guided by our Purpose Love others like Christ and our values: Love, Dependability, Humility, Diversity, Speed, and Innovation. We believe service defines us, and our dedicated team of 200+ employees work tirelessly to transform our customers into lifelong partners. Through service excellence, we aim to impact lives and drive success. Role Overview: We are seeking a skilled and motivated Senior SEO Executive to join our dynamic team. You will be responsible for driving organic search growth and improving visibility across search engines. This role will involve developing SEO strategies, conducting keyword research, optimizing on-page elements, building backlinks, and monitoring performance using SEO tools. Additionally, you will collaborate with cross-functional teams to align SEO efforts with broader marketing and content goals. Key Responsibilities: SEO Strategy Development: Formulate and implement effective SEO strategies to improve organic search visibility and drive traffic to the website. Keyword Research: Conduct comprehensive keyword research to identify high-value search terms relevant to Aezion s target audience and industry. On-Page Optimization: Optimize on-page content, including metadata, headers, image alt tags, and internal links, to enhance search rankings and relevance. Content Collaboration: Work closely with the content team to ensure all published content adheres to SEO best practices and targets strategic keywords. Technical SEO: Identify and resolve technical SEO issues, such as crawl errors, page speed optimization, mobile-friendliness, and XML sitemaps. Collaborate with web developers to implement technical SEO best practices across the site. Link Building: Build high-quality backlinks through outreach, guest blogging, and content promotion. Performance Monitoring & Reporting: Track, analyze, and report on organic performance metrics (traffic, rankings, bounce rate, etc.) using tools like Google Analytics, Google Search Console, and other SEO platforms. Provide actionable insights for continuous improvement. Social Media Integration: Develop and implement a social media content strategy that aligns with the overall marketing goals. Manage Aezion s social media presence across platforms like Facebook, Twitter, LinkedIn, and Instagram. Engagement Monitoring: Monitor social media channels for mentions, comments, and messages, responding promptly to inquiries and feedback to maintain brand reputation. Required Skills and Experience: SEO Expertise: At least 4+ years of hands-on experience in SEO, including keyword research, on-page optimization, and link building. Content & Technical SEO: Proven experience in optimizing both content and technical SEO elements to improve rankings and user experience. Analytics & Reporting: Proficiency with SEO tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, or similar platforms. On-Page & Off-Page SEO: Strong understanding of on-page optimization techniques (metadata, content, internal linking) and off-page strategies (backlink building). Social Media Savvy: Experience in managing and optimizing social media content to support SEO and marketing initiatives. Communication Skills: Strong written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams. Problem-Solving: Ability to identify and resolve SEO challenges, from technical issues to content optimization. Preferred Qualifications: Experience with SEO in a competitive digital environment, preferably in technology or software services. Familiarity with CMS platforms (WordPress, Joomla, etc.) and basic HTML/CSS. Certifications in SEO or related fields (e.g., Google Analytics, SEMrush, or HubSpot) are a plus.

Role: Content Writer Experience Required: Minimum of 5+ years of relevant experience Location: Bangalore Notice Period: Open Immediate joiners preferred Employment Type: Full-Time About Aezion: Aezion is a leading provider of technology solutions, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. Trusted as a premier digital engineering partner in the USA, we pride ourselves on delivering exceptional value, from initial concept through development, hosting, maintenance, and ongoing support. At Aezion, we operate by the principle that "Our word is our bond," committing to exceed client expectations with integrity and dedication. Our Culture: Aezion is a mission-driven company where our Purpose Love others like Christ guides everything we do. We are rooted in values like Love, Dependability, Humility, Diversity, Speed, and Innovation. Service excellence is at the heart of our operations, and our 200+ team members work passionately to transform our customers into lifelong partners. Role Overview: We are seeking a skilled Content Writer to craft high-quality, engaging, and SEO-optimized content across various platforms. As a key member of our marketing team, you will be responsible for creating compelling content that resonates with our target audience and drives organic traffic to the website. Your work will span blogs, website content, social media posts, email campaigns, and potentially more in-depth assets such as white papers, e-books, and case studies. The ideal candidate will have the ability to simplify complex IT concepts and present them in a clear, engaging way for a business audience. Key Responsibilities: Content Creation: Develop high-quality, SEO-optimized content for blogs, websites, social media, email campaigns, and potentially more detailed assets like white papers, e-books, and case studies. Content Strategy & Planning: Maintain and manage the content calendar, ensuring timely delivery of engaging and relevant content across all platforms. SEO Optimization: Write SEO-friendly content to improve Aezion s visibility in search engines and attract more organic traffic. Complex IT Concepts Simplification: Understand complex IT services and translate them into clear, compelling, and accessible content for a business audience. Error-Free Content: Ensure all content is free from grammatical errors, properly structured, and aligns with Aezion s style guidelines. Content for Buyer s Journey: Craft content tailored to all stages of the buyer s journey, from awareness through consideration to decision-making, focusing particularly on B2B IT services. Research & Interviews: Conduct thorough research and interviews to produce in-depth, technical content that aligns with the needs of our audience. Required Skills and Experience: Writing Expertise: Exceptional ability to write clear, compelling, and grammatically correct content. Content Creation Across Formats: Proven experience in creating various types of content, including blogs, white papers, case studies, and other forms of long-form content. B2B IT Knowledge: Strong understanding of B2B IT services and the ability to write for a business audience, simplifying technical topics for broader understanding. SEO Proficiency: Expertise in creating SEO-friendly content specifically for the B2B IT sector, including keyword research, on-page SEO, and optimization techniques. Research & Interview Skills: Proficient in researching technical subjects and conducting interviews to gather insights and produce well-informed, in-depth content. Attention to Detail: A keen eye for detail in writing and editing, ensuring content is free of errors and meets the company's style and tone guidelines. Preferred Qualifications: Experience in B2B IT Industry: Prior experience writing for the IT services or technology sector is highly desirable. SEO Certifications: Certifications in SEO or content marketing (e.g., Google Analytics, SEMrush, HubSpot) would be a plus.

Role: Email Marketing & CRM Automation Specialist Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a leading technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to delivering outstanding value across all stages of the project lifecycle architecting, designing, developing, hosting, maintaining, and supporting. We are dedicated to exceeding client expectations and stand by our promise: "Get it right, or make it right." At Aezion, we view our work as more than a job; it s a ministry that reflects our core values. Our Culture: Aezion is driven by our Purpose Love others like Christ and guided by our values of Love, Dependability, Humility, Diversity, Speed, and Innovation. We believe that service defines us, and our dedicated team of 200+ employees work with passion to transform our clients into lifelong partners. Role Overview: We are looking for an Email Marketing & CRM Automation Specialist to join our team and take ownership of lead management and automation processes. You will be responsible for managing CRM software, creating automated workflows, and driving customer engagement through email campaigns. Your expertise in CRM systems, email marketing, and lead nurturing will be critical in optimizing lead conversion and ensuring effective customer communication. Key Responsibilities: CRM Management: Oversee CRM software to organize, store, and manage lead data effectively. Ensure data is up-to-date and accurate for marketing and sales teams. Email Automation & Workflows: Develop and optimize automated email workflows and sequences for lead nurturing, customer engagement, and sales funnel management. Lead Scoring & Segmentation: Implement lead scoring models to prioritize leads based on engagement and behavior, ensuring that the most promising prospects are addressed first. CRM Data Analysis: Track and analyze CRM data to monitor performance, identify trends, and suggest improvements to the marketing strategy. CRM Integration: Integrate CRM with other marketing tools and platforms to ensure smooth workflows and data sharing across systems. Lead Nurturing: Manage and optimize lead nurturing strategies in a B2B environment, ensuring consistent engagement and progression through the sales funnel. Required Skills and Experience: CRM Expertise: Proficiency in using CRM platforms such as HubSpot, Salesforce, or similar to manage lead data and drive marketing automation. Marketing Automation: Advanced skills in setting up, optimizing, and maintaining marketing automation workflows and email campaigns. Data Analysis & Segmentation: Strong experience in customer data analytics, segmentation, and reporting to ensure targeted and personalized marketing efforts. Lead Nurturing in B2B: Expertise in lead nurturing, particularly within a B2B environment, managing sales funnels, and maximizing lead conversion rates. CRM & Marketing Integration: Ability to integrate CRM systems with other marketing technologies and tools to create a seamless experience for both customers and internal teams. Email Marketing Tools: Proficiency in email marketing platforms and tools, with a focus on driving engagement and optimizing email performance. Preferred Qualifications: Experience with HubSpot CRM or other advanced marketing automation platforms. Proven track record in managing large-scale email marketing campaigns and nurturing leads in a B2B environment. Strong understanding of customer behavior, lead scoring, and email campaign optimization.

Job Description: Site Reliability Engineer - OCI Cloud Engineering Team Role: Site Reliability Engineer (SRE) Team: OCI OLTP (Online Transaction Processing) Location: Kiev Career Level: IC2 Experience: 5+ years Overview: Oracle Cloud Infrastructure s (OCI) OLTP organization is seeking a Site Reliability Engineer (SRE) to join our dynamic and fast-paced Cloud engineering team. The team is responsible for mission-critical distributed systems and cloud services, and we are looking for an engineer who is deeply interested in databases, distributed systems, and cloud services. If you thrive in an environment where innovation, problem-solving, and operational excellence intersect, this is an exciting opportunity for you! As a member of the SRE services, you will focus on Cloud Services, building deployments, operations, security vulnerability mitigation, and automation. You will be instrumental in fostering a culture of Site Reliability Engineering (SRE) within the team, and your work will directly contribute to ensuring the stability, performance, and reliability of Oracle s global cloud service infrastructure. This role requires someone who is adaptable, highly motivated, and capable of managing large-scale cloud environments with a focus on continuous improvement. Key Responsibilities: Cloud Service Operations & Reliability: Deploy, operate, and maintain large-scale cloud service products in a highly available, fault-tolerant, and scalable environment. Collaborate with internal teams to identify and mitigate cross-team issues that pose operational risks to cloud services. Focus on systems reliability and ensure the continuous availability of cloud services by automating tasks and eliminating manual interventions. Automation & Improvements: Automate operational tasks and improve service deployments, focusing on scaling, performance, and uptime. Contribute to CI/CD systems, ensuring seamless integration and continuous delivery for cloud-based services. Leverage automation tools such as Terraform, Grafana, and Bitbucket to streamline operations. Security & Incident Response: Mitigate security vulnerabilities within cloud services and ensure compliance with Oracle's security standards. Participate in on-call rotations to provide immediate troubleshooting support and ensure rapid issue resolution. Perform deep analysis of service performance and collaborate with team members to diagnose and resolve issues that affect service availability or performance. Collaborative Problem-Solving: Work closely with cross-functional teams, including development, database, networking, and storage experts, to ensure the reliability and performance of services. Identify systemic issues and potential risks, develop solutions, and ensure proper documentation and communication with stakeholders. Documentation & Knowledge Sharing: Contribute to documentation such as runbooks, operational guides, and troubleshooting manuals. Mentor junior engineers and share knowledge on best practices for site reliability engineering and cloud service operations. Continuous Learning: Stay up to date with new cloud technologies, trends, and best practices, and actively implement them in your day-to-day work. Technical and Professional Requirements: Cloud Services & Infrastructure: 5+ years of experience in SRE, DevOps, or Automation roles with a focus on large-scale infrastructure and cloud services. Hands-on experience with cloud platforms (e.g., OCI, AWS, Azure) and expertise in compute, database, networking, and storage services within cloud environments. Automation & Tooling: Proficiency with automation tools such as Terraform, Grafana, LumberJack, and Shepherd. Solid experience in using CI/CD tools and processes for cloud service deployments and operations. Scripting & Systems: Strong knowledge of scripting languages, particularly Python and Java. Familiarity with Linux systems, docker containers, virtualized infrastructure, and orchestration (e.g., Kubernetes). Performance & Troubleshooting: Excellent troubleshooting skills with a focus on performance, availability, reliability, and scalability of distributed systems. Experience in operating fault-tolerant, highly available, high-throughput distributed systems. Security & Incident Management: Familiarity with security practices and mitigating security vulnerabilities in cloud services. Proven ability to handle incident response and provide efficient troubleshooting during on-call rotations. Collaboration & Communication: Strong verbal and written communication skills, capable of working effectively with diverse teams across multiple geographies. Ability to work in a highly collaborative environment, driving operational excellence and customer satisfaction. Preferred Qualifications: Experience in operating and maintaining multi-tenant, cloud-based infrastructure with a focus on scalability and high availability. Familiarity with tools and platforms like Grafana, Prometheus, and other observability and monitoring tools. Experience in networking and storage technologies in a cloud environment. Joining OCI s OLTP team as an SRE gives you the opportunity to work with cutting-edge technologies and contribute to the operational excellence of Oracle s global cloud infrastructure. This is a chance to grow your skills in a highly dynamic environment and to solve complex problems that directly impact mission-critical cloud services. With a focus on automation, scalability, and high performance, you will be an essential part of a team that powers Oracle s leading cloud services. If you are an experienced engineer passionate about cloud technologies, automation, and ensuring the reliability of large-scale systems, we encourage you to apply and join us in this exciting journey!

Job Overview Join our collaborative and creative group of AI scientists and machine learning engineers as a Senior AI Scientist! In this role, you'll be instrumental in designing, building, and deploying machine learning models in AI-native applications within our Virtual Expert Platform (VEP). You'll directly impact our customers across QuickBooks, TurboTax, Mailchimp, and Credit Karma, developing AI solutions that enhance customer success by blending AI and human expertise. You'll work on some of the most exciting challenges, from forecasting, capacity planning, optimization, and variance analytics, to recommendation systems and decision systems. The solutions you create will be a key part of multi-billion-dollar services like QuickBooks Live and TurboTax Live. Responsibilities Data Analysis & Modeling: Perform hands-on data analysis and build machine learning models using large datasets. Apply data mining, machine learning (both supervised and unsupervised) to improve algorithms related to relevance and personalization. Collaboration: Work closely with product managers, software engineers, and designers to design experiments and develop minimum viable products (MVPs) that leverage AI technologies. Feature Creation & Refinement: Develop features from raw data, continuously refining models to enhance performance. You'll be experimenting with different features and applying your intuition to make improvements. A/B Testing & Optimization: Run A/B tests, collect data, perform statistical analysis, and assess the impact of your optimizations. Communicate the results to both peers and leaders. Product & Service Innovation: Collaborate with business planners to propose innovative AI-driven products and services. Ensure that AI s power is fully integrated into new services. Infrastructure Collaboration: Work with infrastructure architects to streamline systems and improve data governance for agile and responsive data manipulation. Research & Thought Leadership: Introduce cutting-edge academic or industry research to Intuit leadership to solve complex problems and fuel new business opportunities. Mentorship & Community Building: Serve as an advisor and mentor, helping to grow and nurture a vibrant AI practice within the organization. Qualifications Education: MS or PhD in Engineering Mathematics, Statistics, Theoretical/Computational Physics, or related field. Experience: 5+ years of experience building AI systems using data mining algorithms and statistical modeling techniques, including: Clustering, Classification, Regression, Decision Trees, Neural Networks, Support Vector Machines, Anomaly Detection, Recommender Systems, Sequential Pattern Discovery, Text Mining, and more. 2+ years of experience in a lead or management role within AI/Data Science. Technical Skills: Proficient in Python and familiar with version control systems like Git/GitHub. Experience with distributed computing and distributed databases (e.g., Hadoop, NoSQL, Hive, Pig). Strong understanding of mathematical concepts and the ability to apply them to create original solutions. Preferred: PhD in a related field. Proven experience working with large-scale machine learning techniques and datasets. Deep experience with Hadoop and related programming environments. Strong problem-solving skills and the ability to communicate complex ideas to both technical and non-technical stakeholders. Soft Skills: Excellent communication skills and experience influencing at an executive level. Strong interpersonal skills for collaborating with technical teams and making impactful presentations to diverse stakeholders. This is an exciting opportunity to be part of a highly innovative team at the forefront of AI and machine learning. You'll be solving complex, high-impact problems that directly influence customer experiences across multiple industries. The role offers the chance to lead cutting-edge AI projects while mentoring a talented team and driving the development of transformative AI-powered solutions. Qualification : MS or PhD in Engineering Mathematics, Statistics, Theoretical/Computational Physics, or related field.

About Adobe At Adobe, we're changing the world through digital experiences. From emerging artists to global brands, we provide the tools needed to design and deliver exceptional digital experiences. We're passionate about empowering people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We're on a mission to hire the very best talent, fostering an inclusive culture where everyone is respected and has access to equal opportunities. We believe great ideas can come from anywhere, and the next big idea could be yours! The Opportunity The Customer Success Solution Architect plays a key role in helping brands maximize the value of their customer experience management (CXM) transformation by leveraging Adobe's solutions to deliver personalized, impactful experiences across all channels. In this role, you will work with customers who are struggling to fully utilize or realize the value of their Adobe Digital Experience (DX) solutions. Your expertise will guide them in operationalizing teams, solving complex challenges, and advising on strategies and technology to support their CXM transformation. What You ll Do Strategize and Architect Solutions: Collaborate with customers to understand their business requirements and translate them into a North Star architecture, recommending Adobe solutions to enhance their digital experiences. Solve Customer Challenges: Dive deep into architecture and advise on strategies that help customers unlock the full potential of their Adobe investment, addressing issues in customer experience management. Customer & Internal Collaboration: Maintain strong governance, communication, and organizational change, both with the customer and internally, working closely with the Ultimate Success Organization, Sales teams, and other customer-facing teams. Cross-Team Collaboration: Provide regular feedback and work with Product Management, Engineering, Product Marketing, and Service Marketing to ensure customer needs are addressed. Innovation: Identify opportunities across multiple customers and create new solutions that can be implemented at scale, helping to build out standard processes for future success. What You Need To Succeed Experience: 10+ years of relevant experience in enterprise architecture advisory, particularly in Adobe Digital Experience solutions. Expertise in Adobe DX Solutions: Deep knowledge of Adobe solutions such as AEM, Campaign, AEP, and related apps like CDP, CJA, or AJO, with a focus on integration and implementation to realize value. Problem-Solving: A creative and innovative mindset to solve complex technical problems and make impactful decisions that drive customer success. Communication Skills: Ability to explain complex ideas clearly, both verbally and in writing, to customers and internal teams. Customer-Centric Focus: A track record of building strong relationships with customers, leading change, and driving impactful technical solutions. Integration Knowledge: Familiarity with enterprise application integration (EAI) concepts, APIs, microservices, middleware, and AI/ML concepts to drive effective communication between customer applications. Ad Tech Experience: Experience with ad technology platforms such as DMPs, DSPs, Ad servers, and Cross-Device Tracking systems. Data Architecture Knowledge: Familiarity with CRM systems, email platforms, data lakes, data warehousing, and big data architectures to support optimal data management. Emotional Intelligence: Strong interpersonal skills and the ability to lead with emotional intelligence, building trust and rapport with customers and internal stakeholders. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

Job Overview: We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 5 years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data solutions. As a frontline engineer, you will be the primary point of contact for critical issues, working closely with both internal teams and customers to resolve high-impact problems and drive platform improvements. Key Responsibilities: Frontline Support: Serve as the primary technical point of contact for escalated issues related to the Databricks Data Intelligence platform. Provide expert-level troubleshooting, diagnostics, and resolution for complex problems affecting system performance and reliability. Customer Interaction: Engage with customers directly to understand their technical issues and requirements. Provide timely, clear, and actionable solutions to ensure high levels of customer satisfaction. Incident Management: Lead the resolution of high-priority incidents, coordinating with various teams to address and mitigate issues swiftly. Conduct thorough root cause analyses and develop preventive measures to avoid recurrence. Collaboration: Work closely with engineering, product management, and DevOps teams to share insights, identify recurring issues, and drive improvements to the Databricks Data Intelligence platform. Documentation and Knowledge Sharing: Create and maintain detailed documentation on support procedures, known issues, and solutions. Contribute to internal knowledge bases and create training materials to assist other support engineers. Performance Monitoring: Monitor and analyze platform performance metrics to identify potential issues before they impact customers. Implement optimizations and enhancements to improve platform stability and efficiency. Platform Upgrades: Manage and oversee the deployment of Databricks Data Intelligence platform upgrades and patches, ensuring minimal disruption to services and maintaining system integrity. Innovation and Improvement: Stay abreast of industry trends and advancements in Databricks technology. Propose and drive initiatives to enhance platform capabilities and support processes. Customer Feedback: Collect and analyze customer feedback to drive continuous improvement in support processes and platform features. Qualifications: Experience: Minimum of 5 years of hands-on experience in a technical support or engineering role related to Databricks Data Intelligence platform, cloud data platforms, or big data technologies. Technical Skills: A deep understanding of Databricks architecture and Apache Spark, along with experience in cloud platforms like AWS, Azure, or GCP, is essential. Strong capabilities in designing and managing data pipelines, distributed computing are required. Proficiency in Unix/Linux administration, familiarity with DevOps practices, and skills in log analysis and monitoring tools are also crucial for effective troubleshooting and system optimization. Problem-Solving: Demonstrated ability to diagnose and resolve complex technical issues with a strong analytical and methodical approach. Communication: Exceptional verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders. Customer Focus: Proven experience in managing high-impact customer interactions and ensuring a positive customer experience. Collaboration: Ability to work effectively in a team environment, collaborating with engineering, product, and customer-facing teams. Education: Bachelor s degree in Computer Science, Engineering, or a related field. Advanced degree or relevant certifications are highly desirable. Preferred Skills: Experience with additional big data tools and technologies such as Hadoop, Kafka, or NoSQL databases. Familiarity with automation tools and CI/CD pipelines. Understanding of data governance and compliance requirements. Innovative Environment: Work with cutting-edge technology in a fast-paced, innovative company. Career Growth: Opportunities for professional development and career advancement. Team Culture: Collaborate with a talented and motivated team dedicated to excellence and continuous improvement. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to pr...

Position: Manager Automation/Self-Service Business: Future of Experience Location: Bangalore About Juniper Networks At Juniper, we believe the network is the greatest vehicle for knowledge, understanding, and human advancement. Delivering an experience-first, AI-Native Network depends on the creativity and dedication of our people a philosophy we call the Juniper Way. Job Summary We are seeking a highly accomplished professional with 15+ years of experience in developing and managing self-service and automation solutions powered by AI and Machine Learning (ML). The ideal candidate will have a proven track record of leading cross-functional teams, optimizing processes, and driving innovation in support and services functions. Role and Responsibilities Customer/Stakeholder Focus Maintain strong customer focus and drive innovation to meet business outcomes. Facilitate communication among internal and external stakeholders. Coordinate across technical teams to ensure timely service restoration, resolution, and root cause analysis. Monitor the effectiveness of implemented AI/automation solutions and continuously optimize them. People Management Hire, train, and develop a high-performing team to deliver business goals. Demonstrate exceptional team management, fostering collaboration and innovation. Address conflicts and resolve team issues promptly and effectively. Plan team capacity and ensure adequate staffing to meet project demands. Business Strategy & Execution Develop and execute a strategic roadmap for AI and automation in support & services, aligning with overall business objectives. Identify opportunities to optimize processes, reduce costs, and enhance user experience through AI-driven solutions. Ensure compliance with relevant regulations and industry standards. Track solution performance and make data-driven improvements. Required Skills Strong understanding of AI and traditional ML models architecture, infrastructure, and frameworks. Proficiency in data analytics tools, models, and interpretation. Project management expertise with experience in large-scale automation initiatives. Familiarity with APIs and modern-stack technologies is beneficial. Education & Experience Bachelor s degree in Engineering, Computer Science, or a related field (Master s preferred). 15+ years of experience, with at least 7 years in people management within relevant domains. Our Values The successful candidate will be a role model for the values of the Juniper Way: Be Bold Build Trust Deliver Excellence Equal Opportunity Statement Juniper Networks is an equal-opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability, or veteran status. We provide reasonable accommodation for individuals with disabilities throughout the hiring process. Qualification : Bachelors degree in Engineering, Computer Science, or a related field (Masters preferred).

Overview: The Service Management Team at RTX is working on a high-profile enterprise-wide project to move their ServiceNow platform into a consolidated, singular solution. This project recently went live and is transitioning from the hyper-care phase into defect handling and QA work. The Senior ServiceNow Developer will be integral to the ongoing success of this consolidation, supporting development, integrations, testing, and further enhancements. Primary Responsibilities: Solution Development & Integration: Develop solutions in the RTX ServiceNow platform, focusing on modules, workflows, and integration possibilities based on business requirements. Implement and maintain custom applications within ServiceNow, ensuring seamless integration with other enterprise applications. Business Process Analysis & Improvement: Review and understand client-specific processes, identify areas for improvement, and design solutions that improve results, processes, and data to meet stakeholder expectations. Development & Testing: Design, prototype, implement, test, and deploy business rules, client scripts, UI pages, actions, policies, scheduled jobs, import sets, transform maps, ACLs, and notifications. Perform end-to-end development across all ServiceNow modules, ensuring functionality aligns with business goals and best practices. Handle migration activities (Dev to QA, QA to Prod) and coordinate ServiceNow upgrades and service pack installations. Documentation & Reporting: Develop necessary technical and project documentation, including project plans, technical designs, developer notes, and user manuals. Collaboration: Work with stakeholders to understand business needs and provide technical expertise to ensure ServiceNow meets organizational requirements. Collaborate with cross-functional teams to coordinate testing and deployment schedules. Requirements: Experience: 5+ years of experience as a Senior ServiceNow Developer, including experience with ServiceNow consolidations in large enterprise environments. Extensive experience with JavaScript, JQuery, Prototype, and Jelly scripting within ServiceNow. Proficiency with web technologies, including APIs, CSS, XML, HTML, and Webservices. Technical Knowledge: Strong understanding of ITIL practices and how they provide value through service lifecycle management. Hands-on experience with the SDLC (Software Development Life Cycle), including Requirements Analysis, Design, Installation, Development, Testing (application code and user acceptance), and Deployment. Nice to Have: Certifications: Certified ServiceNow Administrator. ServiceNow Developer Certification. ITIL Certification. Additional Skills: Hands-on experience with Flow Designer and Service Catalog Development. Key Competencies: Problem Solving & Innovation: Ability to troubleshoot issues, develop innovative solutions, and implement custom features to meet complex business requirements. Communication Skills: Strong written and verbal communication skills to collaborate with cross-functional teams and document technical solutions. Adaptability & Continuous Learning: Demonstrates a commitment to learning and staying updated on the latest ServiceNow developments and industry best practices. RTX & ServiceNow Project Details: This enterprise-wide project focuses on consolidating various instances of ServiceNow into a singular platform, allowing RTX to streamline their Service Management processes. The successful candidate will be a key player in helping transition from the hyper-care phase and ensuring the platform evolves to meet ongoing business needs.