Service Jobs in Thane

Job Title: Customer Service Executive Company: InCred Finance Location: Thane Department: Central (DEP_290) Employment Type: Full-Time Job Summary: InCred Finance is looking for a motivated and detail-oriented Customer Service Executive to manage and improve customer support processes. The ideal candidate will be responsible for supervising a team, resolving customer concerns, and ensuring high standards of customer service delivery. Key Responsibilities: Supervise and guide a team of customer support professionals Monitor and manage the entire customer service process Resolve customer issues effectively and promptly Develop and implement customer service procedures and policies Design training plans for customer support teams Standardize customer service delivery across all touchpoints Evaluate and interview potential candidates for the support team Recruit suitable candidates from a pool of applicants Track and assess performance of customer service representatives Required Skills: Strong communication and interpersonal skills Ability to manage teams and customer-related escalations Excellent organizational and process management abilities Proficient in evaluating team performance Basic computer and CRM system proficiency Qualifications & Experience: Experience: 0 years (Fresher-friendly role) Education: Graduation required

Job Title: Customer Service Executive Location: Thane Position Summary We are seeking a dedicated Customer Service Executive to provide excellent support to our customers by addressing their issues and resolving them promptly. This role involves front-facing duties like answering calls and responding to customer queries, ensuring a high level of customer satisfaction. Key Responsibilities Customer Support: Handle customer inquiries and resolve issues in a timely and professional manner. Respond to customer queries via phone, email, or chat. Provide accurate information regarding products/services, assisting customers with their concerns. Problem Solving: Demonstrate fast and efficient problem-solving skills to address customer concerns. Resolve complaints, including those from angry or agitated customers, with patience and understanding. Team Leadership (if applicable): Lead and guide a team of customer service representatives, providing support and improving their performance. Foster a positive work environment and promote high standards of customer service. Customer Interaction: Maintain a respectful and empathetic approach with every customer, regardless of the situation. Ensure customer satisfaction by providing timely resolutions and follow-up if needed. Qualifications Minimum qualification: 12th pass or higher. Superior written and oral communication skills. Leadership skills to guide and improve a team (if applicable). Knowledge of customer service principles and best practices is a plus. Patience and professionalism when handling angry or difficult customers. Excellent problem-solving skills and a quick response time. Qualification : 12th pass or higher.

Tech Services Engineer Department: R&D EMACS Location: Thane Job Purpose The Tech Services Engineer is responsible for developing, testing, and maintaining firmware for microcontroller-based embedded systems. This role requires hands-on expertise in C programming and low-level driver development to ensure reliable system performance through hardware-software collaboration. Key Responsibilities Firmware Development: Develop, implement, and maintain embedded system firmware using C language. Microcontroller Platforms: Design and debug firmware specifically for microcontroller-based architectures. Driver Development: Develop and maintain low-level device drivers for peripherals including UART, SPI, I2C, GPIO, ADC, DAC, and PWM. Hardware Integration: Collaborate with hardware teams on schematic reviews, board bring-up, and integration debugging. Testing & Validation: Perform unit testing, integration testing, and Hardware-in-the-Loop (HIL) testing. Troubleshooting: Identify, analyze, and resolve complex firmware and system-level issues. Documentation: Maintain detailed records of firmware architecture, APIs, and development processes. Process Improvement: Support the evolution of firmware development standards and best practices. Qualifications & Experience Education: B.E./B.Tech or M.E./M.Tech in Electronics, E&C Engineering, or a related field. Experience: 5 8 years of professional experience in embedded firmware development. Qualification : B.E./B.Tech or M.E./M.Tech in Electronics, E&C Engineering or a related field

Social Media Executive - Job Description We are looking for a creative and strategic Social Media Executive to manage and elevate our company's presence across multiple public platforms. In this role, you will be responsible for creating compelling content, analyzing audience feedback, and reporting on the impact of social media initiatives. You will also manage the secure storage of access credentials and ensure consistent brand messaging across platforms. To succeed in this role, you should be able to strike a balance between creating frequent and engaging posts while maintaining consumer interest. The ideal candidate will have a deep understanding of the best times to post on each social media platform and how to optimize content for maximum engagement. Key Responsibilities: Lead and train a team of social media specialists to drive effective content creation. Craft engaging, persuasive, and memorable written content that prompts audience action. Collaborate with videographers and multimedia designers to create visually engaging content. Optimize content for various social media platforms, ensuring maximum reach and engagement. Schedule and manage content releases, targeting the best times for audience interaction. Monitor user engagement and feedback on social media posts to inform future strategies. Analyze the performance of published content and provide reports on its impact. Maintain a secure and organized database of all login credentials and access codes. Stay updated on changes to social media platforms, including algorithm adjustments. Explore and assess emerging social media platforms that could benefit the brand. Flexibility to work occasional overtime to accommodate global time zones. Requirements: Degree in Marketing, Communications, Journalism, Creative Writing, or a related field. Proven experience as a Social Media Executive or similar role. Expert knowledge of major social media platforms and their algorithms. Strong proficiency with social media management tools like Hootsuite and their integrations. In-depth understanding of paid advertising creation, distribution, and performance tracking. Excellent writing skills, with the ability to craft authoritative and persuasive content. Adaptable and engaging writing style suited to various audiences and platforms. Knowledge of key social media engagement metrics and how to track them. Innovative mindset with a willingness to explore new ideas and trends. Additional Notes: Project training will be provided to support your integration into the role and our team. Qualification : Degree in Marketing, Communications, Journalism, Creative Writing, or a related field.

CRM Executive Location: Thane Experience: 1 3 years Education: Bachelor s degree Role Summary We are seeking a motivated CRM Executive to support and enhance our customer relationship management initiatives. This role involves working closely with marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure excellent client satisfaction. Key Responsibilities Relationship Management: Build and maintain strong relationships with existing and new clients to drive sales growth. Operations: Manage daily customer service operations, ensuring high-quality support and efficient query resolution. Feedback Loop: Handle customer feedback and complaints, coordinating with relevant departments for timely resolution. Service Metrics: Ensure all issues are addressed within the defined Turnaround Time (TAT) while maintaining quality standards. Process Enhancement: Support day-to-day CRM operations to improve overall process efficiency. Internal Coordination: Liaise with Sales, Production, and Accounts departments to address client queries and share updates. Post-Sales Support: Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction. Qualifications & Skills Education: Bachelor s degree (Required). Technical Skills: 1 3 years of experience using CRM software. Soft Skills: Strong verbal and written communication, interpersonal coordination, and problem-solving abilities. Languages: Proficiency in additional languages is considered a plus. Qualification : Bachelors degree (Required)

Job Title: Android App Developer Location: Thane, India Company: Ideamagix About the Role: We re seeking a passionate and skilled Android Developer to join our team at Ideamagix. You ll work alongside a talented group of engineers to develop the next generation of mobile applications. If you enjoy solving complex problems and creating seamless mobile experiences, we want to hear from you. Key Responsibilities: Lead the full technical lifecycle of Android application development, from concept through deployment and maintenance. Collaborate with cross-functional teams to brainstorm ideas, review code, and share technical insights. Build functional, high-performance Android phone and tablet applications based on UI/UX requirements, APIs, and mockups. Document design specifications, source code, and development processes for ongoing and future reference. Work closely with product managers, clients, and sales teams to understand user needs and translate them into functional mobile apps. Diagnose and resolve performance bottlenecks, bugs, and usability issues. Develop adaptive UI designs using Android XML and fragments to support multiple screen sizes and device types. Ensure consistent performance, reliability, and scalability across the entire development lifecycle. Communicate with leadership to align project needs and secure necessary resources. Requirements: Proven experience in Android app development using Java and/or Kotlin. Strong understanding of Android SDK, Android Studio, and development best practices. Familiarity with RESTful APIs, third-party libraries, and integration with backend services. Experience with version control systems such as Git. Strong grasp of modern UI design principles, Material Design, and responsive layouts. Ability to debug and optimize applications for maximum performance. Excellent communication skills and a collaborative mindset. At Ideamagix, you'll be part of an innovative and fast-growing company where your ideas and work directly shape the products used by thousands. Based in Thane, we offer a collaborative work environment, hands-on learning, and the opportunity to grow with cutting-edge mobile technologies.

PHP Developer - Job Description We are seeking a skilled and motivated PHP Developer to join our team, where you will be responsible for managing and enhancing our back-end services, ensuring seamless data exchange between the server and our users. In this role, you will focus on writing server-side logic, maintaining our central database, and collaborating with front-end developers to deliver a cohesive user experience. To thrive in this position, you should have strong knowledge of object-oriented PHP programming, a solid understanding of MVC design patterns, and proficiency in front-end technologies like HTML5, JavaScript, and CSS3. An ideal candidate is someone who can design and build high-quality PHP modules while effectively integrating front-end technologies. Key Responsibilities: Demonstrate problem-solving abilities and independent thinking. Exhibit a strong, proactive attitude and a sense of responsibility. Experience working with e-commerce platforms and UI/UX best practices. Expertise in developing Core PHP applications, particularly for eCommerce. In-depth experience with Object-Oriented PHP and web technologies. Skills & Experience: Minimum of 1.5 years of experience in both front-end and back-end development. Strong proficiency in Core PHP, with hands-on experience in developing PHP functions and components. Solid understanding of Object-Oriented Programming principles, including creating classes and methods. Familiarity with MVC design patterns. Proficient with front-end technologies like HTML, CSS, Bootstrap, JavaScript, and MySQL. Experience in integrating third-party APIs, including Payment Gateways, Social Authentication, and Logistics/Shipping APIs. Additional Notes: Project training will be provided to ensure smooth onboarding. The management team is readily available to assist with any project-related obstacles.

Java Developer - Job Description We are looking for a highly skilled Java Developer with experience in building robust web applications. As a Java Developer, you will be responsible for analyzing user requirements and business objectives, designing and implementing application features, and recommending improvements to existing Java-based applications. Your role will also include creating detailed technical documentation and user assistance materials, requiring strong written communication skills. Key Responsibilities: Analyze user requirements and business goals to design application features and functionalities. Develop, test, and maintain Java-based applications. Recommend improvements to existing Java applications based on user feedback and business needs. Write detailed technical documentation and user assistance content. Collaborate with cross-functional teams to ensure project success and high-quality code delivery. Basic Knowledge: JavaServer Pages (JSP) and Servlets. Web frameworks such as Struts and Spring. Service-oriented architecture (SOA). Front-end technologies: HTML, JavaScript, CSS, JQuery. Markup languages: XML, JSON. Understanding of abstract classes and interfaces, constructors, lists, maps, sets. File I/O and serialization concepts. Exceptions handling and Java Generics. Familiarity with Java Keywords like static, volatile, synchronized, transient, etc. Multithreading and synchronization principles. Key Skills: Proficiency in Java and a deep understanding of the Java ecosystem. Strong knowledge of Object-Oriented Programming (OOP) patterns and concepts. Familiarity with various design and architectural patterns. Ability to write reusable and modular Java libraries. Knowledge of Java concurrency patterns. Understanding of MVC (Model-View-Controller) pattern, JDBC (Java Database Connectivity), and RESTful web services. Experience with popular web frameworks like Play and Spark. Experience with Java GUI frameworks such as Swing, SWT, and AWT, based on project requirements. Ability to write clean, maintainable, and readable Java code. Basic understanding of the class loading mechanism in Java. Experience with external and embedded databases. Knowledge of designing scalable applications and creating database schemas that align with business processes. Familiarity with JVM (Java Virtual Machine) and its limitations, weaknesses, and workarounds. Experience implementing automated testing platforms and unit tests. Proficiency in code versioning tools, especially Git. Expertise in continuous integration and deployment. Additional Notes: Project training will be provided to ensure a smooth onboarding process. Support from the management team will be available for overcoming project-related challenges.

Job Title: Web Developer Location: Thane, India Company: Ideamagix About the Role: Ideamagix is on the lookout for a skilled and passionate Web Developer to join our dynamic team in Thane. You'll contribute to web development projects for both Indian and global markets, participating in everything from back-end logic to system architecture. Key Responsibilities: Collaborate with front-end developers to integrate user-facing elements with server-side logic. Build, test, and maintain efficient, reusable, and reliable web applications. Troubleshoot and resolve bugs, improve application performance, and optimize server-side logic. Interact with databases to manage and store data securely and efficiently. Deliver projects on time while maintaining high quality. Develop and maintain APIs across multiple devices. Contribute to the system design and architectural decisions. Required Skills & Qualifications: Strong command of PHP and frameworks like Laravel, CodeIgniter, or Yii. Bonus if experienced in Ruby, Python, Node.js, or Java. Familiarity with front-end technologies such as HTML, CSS, JavaScript, React, or Angular is preferred. Experience with REST and SOAP APIs, and web services. Competence in managing hosting environments and administering databases like MySQL or Oracle. Understanding of application scalability, accessibility, and security compliance. Experience with version control tools such as Git. Strong problem-solving, communication, and leadership skills. At Ideamagix, based in the heart of Thane, you ll work on impactful projects in a supportive and creative environment. We believe in continuous growth, collaborative culture, and building innovative solutions for clients across the globe.

Job Title: iOS App Developer Location: Thane, India Company: Ideamagix About the Role: Ideamagix is looking for a passionate and adaptable iOS Developer to join our growing team. You ll be working not just on mobile app development but also engaging with a variety of modern front-end and back-end technologies. This is a great opportunity for someone who wants to broaden their technical expertise and make a meaningful impact on the products we build. Key Responsibilities: Design, develop, test, and maintain high-quality iOS applications. Analyze business and system requirements to develop functional and scalable apps. Collaborate with cross-functional teams including developers, designers, and project managers to deliver new features and improve existing ones. Present new product features and prototypes to clients, explaining their functionality and value. Manage app updates, patches, bug fixes, and performance optimizations. Maintain well-organized project assets including code, drafts, files, and documentation for easy collaboration. Stay up to date with new iOS versions, frameworks, and emerging mobile technologies. Work effectively on time-sensitive projects without compromising quality. Requirements: Solid experience with Swift and Objective-C, and familiarity with Xcode and iOS SDK. Strong understanding of Apple's Human Interface Guidelines and UI/UX best practices. Knowledge of RESTful APIs and integration with backend services. Ability to troubleshoot, debug, and optimize application performance. Experience with version control tools such as Git. A willingness to continuously learn and explore technologies beyond mobile development. Excellent communication and teamwork skills. Based in Thane, Ideamagix offers an environment that encourages innovation, experimentation, and growth. You'll work on exciting projects that challenge you to go beyond conventional development and give you the opportunity to evolve as a full-stack contributor.

React.js Developer - Job Description We are seeking a talented React.js Developer to join our front-end development team. In this role, you will be responsible for designing and building user interface components using React.js and managing workflows such as Redux, Flux, and Webpack. You will also play a key role in profiling and optimizing front-end performance and documenting the codebase to maintain smooth and efficient development processes. To succeed in this position, you should have a strong understanding of JavaScript and React.js concepts, excellent front-end development skills, and an understanding of progressive web applications. A top-tier React.js Developer will be able to create modern, high-performance user interfaces that provide an excellent user experience. Key Responsibilities: Design and develop high-quality user interface components using React.js. Implement React.js concepts, workflows (Redux, Flux), and modern JavaScript features. Collaborate with back-end developers to integrate APIs and other services. Profile and optimize front-end performance to ensure a fast, smooth user experience. Maintain and document front-end code to ensure easy scalability and future updates. Work with cross-functional teams to improve front-end architecture and implement new features. Basic Knowledge: Familiarity with JavaServer Pages (JSP) and Servlets. Experience with web frameworks such as Struts and Spring. Understanding of service-oriented architecture. Knowledge of web technologies like HTML, JavaScript, CSS, and JQuery. Working knowledge of markup languages such as XML and JSON. Strong grasp of abstract classes and interfaces, constructors, lists, maps, and sets. File I/O, serialization, exceptions, and generics. Familiarity with Java keywords such as static, volatile, synchronized, transient, etc. Basic understanding of multithreading and synchronization. Key Skills: Strong proficiency in JavaScript, particularly with React.js and its ecosystem. Good understanding of front-end technologies like HTML5, CSS3, and JavaScript. Expertise in React.js libraries and workflows such as Redux, Flux, and Webpack. Solid understanding of object-oriented programming (OOP) concepts and design patterns. Experience in implementing progressive web applications (PWAs). Familiarity with MVC (Model-View-Controller) design pattern and RESTful web services. Ability to create clean, readable, and reusable code. Understanding of web performance optimization techniques. Experience with code versioning tools, such as Git. Knowledge of continuous integration and best practices. Strong collaboration and communication skills to work with both technical and non-technical teams. Additional Notes: Training and support will be provided to help you get up to speed with our processes and projects. Our management team will be available to assist with any project-related obstacles.