Service Leader Jobs in Gurgaon
222 Jobs Found
Senior Backend Engineer/ Tech Lead
Investwell
Senior Backend Engineer / Tech Lead Location: Gurugram, India Type: Full-Time Experience: 6 9 Years Category: Technology About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is India s leading enterprise software platform for financial advisors. Our product suite powers lakhs of daily transactions and enables top financial advisors across the country to guide investors toward achieving their financial goals. If you're passionate about building scalable systems that impact millions, this is your opportunity to shape the future of investing in India. Role Overview We re looking for a Senior Backend Engineer / Tech Lead to join our growing technology team. You will lead backend development initiatives, work on performance-critical services, and contribute to designing highly available, scalable systems. You ll also mentor team members, lead system architecture efforts, and ensure that our platforms run reliably and efficiently. Key Responsibilities Team Leadership: Lead and mentor a team of backend engineers, review code, and ensure best engineering practices. System Design: Architect scalable, secure, and maintainable backend systems. Service Development: Build and maintain RESTful APIs using Node.js and Express.js. Performance Optimization: Ensure sub-second server response times and optimize backend performance. Database Management: Design and manage MySQL, with working knowledge of MongoDB and Elasticsearch data stores effectively. Cloud Infrastructure: Deploy and monitor cloud-based services; ensure system reliability and uptime. Messaging & Indexing: Implement messaging queues and indexing mechanisms for real-time data flows. Technical Communication: Present architectural designs, participate in sprint planning, and collaborate with cross-functional teams. Required Skills & Qualifications 6 9 years of backend development experience with expertise in Node.js, Express.js, and JavaScript. Strong background in system architecture, API design, and complex problem solving. Proficiency in MySQL, with working knowledge of MongoDB and Elasticsearch. Solid understanding of data modeling, caching, and asynchronous processing. Bachelor's degree in Computer Science or equivalent professional experience. Familiarity with DevOps tools, cloud environments, and CI/CD pipelines is a plus. Strong analytical, debugging, and performance tuning skills. Preferred Skills Experience with Python, Java, or additional backend languages. Knowledge of containerization tools (e.g., Docker, Kubernetes). Hands-on experience with message brokers (e.g., RabbitMQ, Kafka). Perks & Benefits 5-day work week with flexible timings. Group medical insurance coverage up to 3 Lakhs for all permanent employees. Fun, collaborative work environment with regular team activities. Complimentary consultations with financial planners for your personal financial journey. Resources and mentorship to help you get started with your own investments. At Investwell, you ll be part of a mission to make quality financial planning accessible to everyone. You ll work with a high-impact team, solve real-world scalability challenges, and play a key role in shaping the future of fintech in India. Qualification : Bachelor's degree in Computer Science or equivalent professional experience.
Technical Writer
Giesecke & Devrient
Job Title: Technical Writer Location: Gurugram, India Experience Required: 8+ Years Job Type: Full-Time | Permanent About G+D Giesecke+Devrient (G+D) has been a global leader in SecurityTech for over 170 years, making the lives of billions safer through innovative solutions in Digital Security, Financial Platforms, and Currency Technology. As a trusted partner to central banks and the currency industry worldwide, G+D shapes the future of payments and digital trust. Role Overview: We are seeking an experienced Technical Writer with a passion for simplifying complex technical concepts, especially in software and API documentation. You will work closely with cross-functional teams to produce clear, accessible, and engaging documentation that supports developers, integrators, and service professionals globally. This role sits at the intersection of cash management software and AI-driven technology, perfect for a detail-oriented professional who thrives in collaborative, fast-paced environments. Key Responsibilities: Create, update, and maintain comprehensive product documentation including APIs, SDKs, integration guides, and software platforms for cash management systems. Manage documentation projects end-to-end, including localization and GUI documentation. Develop internal documentation such as support guides and knowledge base articles to enhance customer success. Translate complex technical content into clear, user-friendly documentation tailored to software developers and technical stakeholders. Collaborate with engineers, product managers, QA, and other teams to gather information and ensure content accuracy. Review and edit contributions from engineers and subject matter experts to maintain clarity, style, and consistency. Advocate for high-quality documentation as a vital part of the overall developer and user experience. Stay updated with emerging technologies, especially in AI, APIs, and digital transformation trends in currency management. Required Skills & Qualifications:
Manager, Gtech Ads
Google Careers
Manager, gTech Ads Location: Gurugram, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience 11+ years of experience in developing customer relationships and working with digital media or advertising/marketing solutions 5+ years of experience in team leadership, including mentoring and developing talent Preferred Qualifications Proven experience collaborating across organizational boundaries to align resources and strategies Familiarity with offline media, Brand Lift studies, and marketing measurement and attribution methods Strong understanding of media industry trends and challenges relevant to Google's strategic positioning Exceptional communication and problem-solving skills, with ability to present to executive audiences Skilled in using data and insights to drive business decisions and long-term strategy About the Role As a Manager in gTech Ads, you will lead a high-performing team that delivers media and technical services across Google s advertising products. Your team will work with clients ranging from small businesses to large enterprises, providing strategic guidance and tailored support that drives marketing success and ROI. You ll collaborate closely with Sales, Product, and Engineering to enhance support models and improve product experiences. gTech Ads is the bridge that connects Google s advertising innovation to practical value for customers through thoughtful service, operational excellence, and technical consulting. Your role will ensure that customer needs inform our solutions while growing the impact and capability of your team. Responsibilities Build and lead business strategy in collaboration with senior stakeholders across teams Oversee a team of digital media specialists focused on client success and campaign excellence Guide team performance through strategic mentorship and coaching Support individual growth through career development planning, skills training, and performance evaluation Use data insights to drive business decisions, improve support outcomes, and inform product improvements Qualification : Bachelors degree or equivalent practical experience
Team Leader Customer Service/tele-sales
Globiva
Job Description: Team Leader/Assistant Manager - Tele-sales/Customer Service Responsibilities and Desired Skills: Demonstrated ability to effectively manage a team. Must know key Call Centre metrics such as AHT (Average Handle Time), Attrition, Shrinkage, YTD (Year-to-Date), MTD (Month-to-Date), etc. Expert knowledge of Operations processes and supporting tools. Drawing up action plans for advisors requiring coaching or development. Tracking attrition and performance regularly. Providing updates to the Operations Manager regarding team performance and any issues faced. Initiating CAP (Corrective Action Plan)/DAP (Disciplinary Action Plan) as required. Monitoring team performance and enabling development opportunities through participation in various initiatives. Preparing reports, incentive sheets, etc. Skills Required: People Management. Excellent verbal, written, and interpersonal communication skills. Exceptional listening and analytical skills. Proficiency with Microsoft Office (intermediate Word, basic Excel). Outstanding customer service skills and dedication to providing exceptional customer care. Ability to multitask and successfully operate in a fast-paced, team environment. Extensive experience in team handling within Operations. Experience: Total Experience: 2+ Years Team Leader Experience: 1+ Year BPO Experience would be an added advantage. Working Days: 6 Days Working Education: Any Graduate
Asst. Manager / Manager Training
Globiva
Job Description: Training Manager Responsibilities and Desired Skills: Lead a Team of Trainers, Coaches, and Team Leaders to enable training delivery. Track record in designing and executing successful training programs. Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.). Work with respective Trainers to create a robust TNI (Training Needs Identification) / Refresher plan to improve agent performance within classroom training and live environment. Excellent communication and leadership skills. Ability to plan, multi-task, and manage time effectively. Strong writing and record-keeping ability for reports and training manuals. Skills Required: People Management. Excellent verbal, written, and interpersonal communication skills. Proficiency with Microsoft Office (intermediate PowerPoint, basic Excel). Outstanding customer service skills and dedication to providing exceptional customer care. Ability to multitask and successfully operate in a fast-paced, team environment. Extensive experience working in Training Management. Experience: Total Experience: 5+ Years Team Handling Experience: 2+ Years BPO Industry experience will be an added advantage. Working Days: 6 Days Working Education: Graduate
Staff Engineer
Stryker
At Stryker, we offer a comprehensive total rewards package, including bonuses, healthcare, insurance benefits, retirement plans, wellness programs, and more. We also offer service and performance awards, along with various social and recreational activities all tailored to each location. Job Description What You Will Do: Lead the design, development, modification, and verification of components, modules, and sub-systems for medical devices, transforming user needs into design specifications. Drive advanced prototyping and testing, solving complex product design issues with independence and innovation. Leverage deep knowledge of customer needs, market trends, and clinical procedures to shape design inputs and author comprehensive solutions. Participate in Voice of Customer sessions with internal teams and clinicians to better understand and incorporate feedback into product development. Mentor team members on the use of industry standards, including design requirements, test strategies, and regulatory compliance. Manage and refine engineering documentation, such as the Design History File, and follow R&D procedures for design controls and risk management within our Quality Management System. General Responsibilities: Collaborate with cross-functional teams, including R&D, Quality, Manufacturing, Regulatory, Clinical, Marketing, and Project Management, to ensure project success. Drive projects through the design, development, and launch phases while delivering high-quality results that meet business priorities. Foster partnerships within teams to achieve common business objectives and provide leadership throughout the development process. Minimum Qualifications (Required): Bachelor s degree in engineering (mechanical, biomedical, or related field) with 7-10 years of professional experience. Preferred Qualifications (Strongly Desired): Expertise in designing mechanical/electromechanical systems with a focus on Design for Manufacturability (DFM). Proficient in creating engineering drawings, models, and applying GD&T and CAE tools. Solid understanding of materials and manufacturing processes applied to product design. Strong communication skills, with the ability to explain complex technical information to team members. Health Benefits: Medical, dental, and vision insurance Prescription drug coverage Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellness programs, and tobacco cessation Financial Benefits: Health Savings Account (HSA) and Flexible Spending Accounts (FSA) 401(k) plan with company match Employee Stock Purchase Plan (ESPP) Life insurance, short-term disability insurance About Stryker: Stryker is a global leader in med-surg, neurotechnology, and orthopedics, impacting over 150 million patients each year. We work closely with healthcare professionals to develop innovative solutions that improve patient outcomes. Depending on role requirements, employees may need to obtain certain vaccinations to access customer accounts. Qualification : Bachelor of Science in Engineering, Mechanical Engineering, or BioMedical & 7-10 years of work experience.
Sr. Quality Engineer - Quality Management Systems
Stryker
We proudly offer a comprehensive total rewards package, including bonuses, healthcare, insurance benefits, retirement plans, wellness programs, and performance awards. You ll also have access to social and recreational activities tailored to your location. Job Description What You Will Do: Ensure compliance with Quality Management Systems (QMS) in line with internal and external regulatory requirements, including but not limited to FDA, ISO, MDD, FGO EU, and country-specific regulations. Contribute to the development of an optimized QMS that aligns with corporate, divisional, and global QMS requirements. Assess and quantify QMS support requirements, ensuring the right structure is in place for effective service delivery. Promote Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP) within the Quality department. Identify and implement opportunities for continuous improvement to enhance the efficiency and effectiveness of QMS processes. Develop and deliver QMS-related training and compliance programs for the team. Assist in the development, maintenance, and continuous improvement of QMS policies, procedures, and systems. Implement best-in-class QMS practices, benchmark against industry leaders, and ensure alignment with regulatory requirements. Ensure QMS accurately reflects actual business activities and supports New Product Introduction (NPI) needs. Contribute to the development or modification of regional/local QMS in a project environment. Participate in IT discussions, offering insights from a QMS perspective, and contribute to SRS/URS activities as needed. Support the business during audits, providing insights into system functionality. What You Need: Required: B.Tech (Electronics, Electrical, or Mechanical) with 5-7 years of experience in supplier quality. Knowledge of ISO 13485, FDA, EUMDR, and regional medical device regulatory requirements. Strong communication skills to effectively share information with team members, leaders, management, and suppliers. Experience supporting third-party inspections (FDA, notified body, etc.) within the medical device industry. Understanding of quality systems and web-based interactions. Excellent interpersonal skills for collaborating with cross-functional teams (engineering, R&D, manufacturing, and regulatory affairs). Proven ability to execute and lead projects, with a strong understanding of project stages. Proficiency in improvement methods and processes. Preferred: Understanding of medical device regulatory compliance (ISO 13485, CFR 820, or equivalent). Strong communication and influencing skills, with the ability to manage multiple tasks and represent the quality function across teams. ISO 13485 Lead Auditor certification or equivalent. Health Benefits: Medical, dental, and vision insurance Prescription drug coverage Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellness programs, and tobacco cessation Financial Benefits: Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) 401(k) plan with company match Employee Stock Purchase Plan (ESPP) Life insurance, short-term disability insurance About Stryker: Stryker is a global leader in MedSurg, neurotechnology, and orthopedics, helping improve patient and healthcare outcomes. Every year, we impact over 150 million patients globally. Depending on role requirements, employees may need to obtain vaccinations as an essential function of their role when accessing customer accounts. Qualification : B.Tech (Electronics/Electrical/Mechanical) with 5-7 years of experience in Supplier quality.
Capabilities & Insights Team Lead - Service Operations
Mckinsey & Company
Your Impact In this role, you will collaborate closely with the Service Operations Center of Competence (SO CoC) team to tackle complex client challenges using our established portfolio of offerings and solutions. You will also contribute to the development of new proprietary tools, benchmarking databases, and knowledge resources. A key aspect of your role will be driving people development mentoring colleagues, conducting evaluations, and creating growth opportunities. Using a strength-based approach, you'll work with SO CoC team members and global service operations experts, ensuring efficient management of workflows and teams, with a focus on operational process management and innovation. You'll also be accountable for meeting utilization targets for the SO CoC India team. As you evolve into a trusted and proactive leader, you will inspire others by example, build trust-based relationships across the firm, and contribute to defining internal knowledge strategy. You ll drive strategic initiatives, help organize internal practice events, and thrive in an ever-changing, fast-paced environment where priorities shift and methodologies are continuously reassessed. In addition, you will serve as a thought partner to consultants and clients, offering strategic guidance and identifying opportunities to expand the impact on both clients and teams. You will approach problem-solving creatively, often taking the initiative without waiting for direction, and collaborate proactively to create reusable knowledge and capabilities that capture the insights gained from McKinsey s engagements and changes in the business environment. Your Growth Based in our Gurgaon office, you will join the Service Operations (Services Ops) service line within our Operations practice. The SO CoC team combines industry, functional, and regional expertise to address clients' most pressing challenges related to efficiency and effectiveness improvement in back-office and customer operations. You will collaborate with colleagues working across diverse industry sectors such as Banking, Insurance, Healthcare, Telecom, Hi-Tech, Transport & Logistics, and Energy, addressing service operations domains like corporate functions (e.g., HR, Finance), customer care, and workforce management. Your role will involve blending strategic thinking with operational expertise, advising clients on developing and defining operational strategies that help solve critical service operations challenges worldwide. Your Qualifications and Skills A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred. At least 2 years of relevant experience in team management and knowledge management. Proven success in managing teams or delivering complex projects on an international or regional scale. Strong stakeholder management experience, particularly in diverse cultural environments. Ability to coach and mentor team members from varied backgrounds, guiding their performance and development. A demonstrated history of developing sustainable tools, solutions, or assets. Familiarity with Service Operations, with an understanding of its economic and business implications. High initiative and accountability, with a proactive approach to work and responsibility for outcomes. Excellent problem-solving, analytical, and quantitative skills, with the ability to develop creative solutions. Proficiency in written and spoken English for clear and effective communication. A professional demeanor, high work standards, and maturity in all interactions. Qualification : A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred.
It Operations Manager
Arcesium
IT Operations Manager Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. What you ll do: We are looking for an IT Operations Manager to join our Corporate Technology team in Gurugram. The role involves working closely with other Specialists to direct and manage all operational activities related to IT Operations spanning across multiple office spaces and collaborate with key stakeholders across geographies to play an active role in monitoring and supervising the operations, ensuring the team members address the requests within the agreed Service level agreements by adhering to the defined processes. You ll play a pivotal role in supervising and managing a team of Specialists and oversee day-to-day operations to meet Service Level Agreements through optimum quality and service. Additionally, you ll need to demonstrate high proficiency in operations procedures, be proactive in communication, and define performance metrics for processes and individuals. You ll ensure effective and efficient working relationships between the team members, maintain a high level of morale and productivity and provide direction to the members on Operations. As an IT Operations Manager, you ll be responsible for monitoring end-user compute infrastructure and resolving system issues, manage installations, upgrades and configurations of both hardware and software, assess system performance, and recommend improvements, resolve or assist with issues escalated by Specialist, provide support and guidance to stakeholders, collaborate with other departments within the organization to resolve issues. You ll also need to lead and manage projects by setting timelines, defining deliverables, and ensuring alignment with business objectives. This includes analyzing reports and statistical data to assess productivity levels and identify root causes for underperformance, developing customized reporting to measure and track operational metrics, and overseeing key weekend initiatives such as user migrations to newer platforms, software and hardware upgrades, and audits. Additionally, you ll coordinate cross-functional teams, monitor progress, address risks and obstacles, and ensure successful project completion within scope, budget, and deadlines. What you ll need: The ideal candidate should have more than five years of experience preferably at a technology or financial firm. The candidate should have excellent computer skills including organizational and time-management skills and proven experience as IT Operations Manager. Experience in Project management for enterprise product implementation. Candidate should have experience with system & application installations, configuration and analysis and good understanding of policy, planning, and strategy. Candidate should have fair understanding of Windows platform and Cloud platforms like Azure. The following areas are preferred: Strong knowledge of designing and implementing office technical infrastructure. Proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. Experience with Azure infrastructure, including Azure Virtual Machines, Azure Active Directory, Azure Networking, and Azure Security. Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate) are a plus. The ideal candidate should have the ability to oversee inventory requirements and forecast hardware purchases at regular intervals. Candidate should also have outstanding communication skills, leadership and organizational skills and ability to manage multiple projects and tasks at hand, problem-solving aptitude and assist with important strategy decisions w.r.t project planning and implementation. The candidate should be a self-starter who is structured, action-oriented, and has a sense of urgency, as well as being deadline-oriented and should have the ability to lead a team. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.
Business Analyst
Synechron
Job Posting Title: Experienced Business Analyst - Capital Markets & Compliance Job Profile: Lead Business Analyst - Derivatives & Financial Markets Job Description: We are looking for a seasoned Business Analyst with 8+ years of experience to join our team. The ideal candidate will have strong documentation and conceptualization skills and deep expertise in Capital Markets, especially in derivatives, OTC, and transaction reporting. The role involves collaborating closely with Compliance, Operations, and Technology teams to gather and document business requirements, conduct impact assessments, and drive improvements in reporting and exception management processes. You'll work with global teams to align on project execution and solution design. Experience in ecommerce platforms, API, and SDK integration is essential. Primary Skills: Expertise in Capital Markets, OTC Derivatives, and transaction reporting Strong knowledge of ecommerce platforms, APIs, SDKs, and integration 8+ years of Business Analyst experience Strong analytical and problem-solving skills Excellent communication and documentation skills Experience with multi-system/application integration Secondary Skills: Knowledge in Foreign Exchange or Investment Banking Familiarity with Java technologies is a plus Experience in end-to-end platform implementations and application management Diversity & Inclusion Statement: Synechron celebrates Diversity & Inclusion as key pillars of our culture. We are an equal-opportunity employer, committed to creating an inclusive environment. We encourage applicants from diverse backgrounds to apply and are dedicated to fostering a work culture that promotes equality, diversity, and respect for all. About Synechron: Synechron is a global leader in technology and consulting services, specializing in financial services. We offer flexible work arrangements, mentorship programs, and continuous development opportunities for all employees.
Market Data Services Ids, Associate
Blackrock
Job Description: Vice President, Operations - Index & Data Solutions About the Team: The Index & Data Solutions (IDS) team at BlackRock is responsible for shaping and executing the firm s data strategy, overseeing relationships with data providers, and ensuring the smooth administration of market data services. The Operations team within IDS is looking for an experienced Vice President to lead a high-performing group of market data professionals in streamlining processes, managing contracts, and collaborating with multiple stakeholders to deliver exceptional operational excellence. As Vice President, you will play a key role in overseeing end-to-end market data operations, from contract administration to invoicing and payment management. You will work closely with vendors, relationship managers, internal teams, and BlackRock s finance function to optimize data operations, drive process improvements, and ensure the firm s market data needs are met efficiently and accurately. The ideal candidate will be a strategic and hands-on leader, passionate about performance, with experience in invoice operations management and process transformation. You should be comfortable interacting with senior internal and external stakeholders and possess strong problem-solving and data management skills. Key Responsibilities: Invoice Validation & Reconciliation: Review and validate invoices against the internal inventory of market data services. Research and resolve discrepancies to ensure accurate and timely invoice processing. Actively follow up with vendors and internal teams to resolve issues and ensure timely resolution. Financial Reporting & Analytics: Prepare reconciliations to explain differences between internal service inventories and vendor invoices. Develop and maintain accurate reports on index and market data usage for providers. Prepare financial analytics and reports for internal stakeholders to aid in decision-making. Process Improvement & Optimization: Identify opportunities for streamlining invoicing and data management processes. Use data insights to drive improvements and optimize operational efficiency. Contribute to the development of quality controls and continuous improvements in operational processes. Vendor & Stakeholder Management: Act as a key point of contact for invoice and payment-related inquiries from vendors and internal teams. Develop and maintain strong relationships with external data providers to ensure smooth contract administration and service delivery. Partner with BlackRock's Finance team to manage market data budget accruals and ensure accurate financial reporting. Team Leadership & Development: Lead and mentor a team of market data professionals, fostering a high-performance culture. Support the team in their growth, development, and delivery of market data solutions. Requirements: Experience: 5-8 years of experience in market data operations, invoice validation, or reconciliation. Proven track record of optimizing operational processes and implementing quality controls. Educational Background: Degree in Business, Commerce, or a related field. Technical & Analytical Skills: Proficiency in Excel and Microsoft Access; advanced skills preferred. Basic knowledge of financial markets and market data services. Strong analytical and problem-solving skills with an ability to translate complex issues into actionable solutions. Communication & Leadership: Excellent oral and written communication skills, with the ability to interact effectively with senior stakeholders. A self-starter attitude with strong organizational skills and the ability to handle multiple priorities while maintaining composure. Proven ability to lead and contribute to team performance in an inclusive and diverse environment. Our Benefits: To ensure you remain energized and inspired, we offer an array of benefits that include: Strong Retirement Plan and comprehensive healthcare options. Tuition Reimbursement to support your ongoing learning. Flexible Time Off (FTO), allowing you to recharge and spend time with loved ones. Support for working parents, including various family-related benefits. Our Hybrid Work Model: At BlackRock, our hybrid work model fosters collaboration and personal development. Employees are required to work in the office at least 4 days a week, with flexibility to work from home 1 day a week. This approach ensures effective team collaboration while offering flexibility in your work-life balance. About BlackRock: At BlackRock, our mission is to help people experience financial well-being by offering innovative investment solutions. We are committed to helping individuals achieve their financial goals from saving for retirement to funding education, buying homes, or starting businesses. Our clients investments play a crucial role in driving global economic growth, supporting businesses, financing infrastructure, and fostering innovation. Join us in making a difference in the world of finance and be part of an industry-leading firm.
Area Service Delivery Manager Artificial Lift (ALS)
Baker Hughes
Area Service Delivery Manager Artificial Lift (ALS) - India Join the Service Delivery Team Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation in Artificial Lift requirement. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Partner with the best As the Area Service Delivery Manager Artificial Lift (ALS) - India, you will have full accountability for achieving the business key performance indicators as well as managing all activities in India including responsibility for P&L, Account Management Teams, and all Product Line personnel in-country. As Area Service Delivery Manager ALS - India, you will be responsible for: Managing the growth of business for ALS in India Participating in the Baker Hughes HSE Management System, including compliance to the policies, management standards and specific procedures that apply Ensuring employee accountability and full compliance with all company standards Managing all ALS business performance for India (Fiscal, Operational Delivery, Inventory) Managing the development and effective execution of Service Delivery to grow profitable market share in the cluster Managing people and performance Communicating business plans to executive management (Region and Product Line) Providing guidance, work direction and coaching to operational and field staff, development of talent Collaborating with sales/commercial teams as well as direct interaction with customers in the cluster to understand the activity forecast (volume and complexity) Handling complex medium term project processes and department has to define approaches. Fuel your passion To be successful in this role you will: Have a Bachelor's degree (Electrical/Mechanical/Petroleum Engineering) from an accredited university or college Have a minimum of 10 years of experience in Artificial Lift with at least 5 years in a Business Management role in Artificial Lift Have sound commercial understanding of P&L, balance sheet, commercial and contractual language Be well organized with good communication, inter-personal skills as a leader, with clients and with Baker Hughes Executive Leadership Have the ability to collaborate across functions, Product Lines & geographies to further Baker Hughes growth Have a mind set of customer intimacy and continuous engagement to ensure excellence in service delivery Have excellent communication, negotiation, interpersonal and leadership skills. Be comfortable and flexible to work with several countries/time zones Have established project management & strategic business planning skills Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Occasional remote working as required Flexibility within the day or week to get the job done Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward making it safer, cleaner and more efficient for people and the planet. Join Us: Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Qualification : Have a Bachelor's degree (Electrical/Mechanical/Petroleum Engineering) from an accredited university or college
Deputy Manager- Process
Jacobs
Lead Process Engineer Industrial Projects Location: Gurgaon, India About Jacobs At Jacobs, we challenge today to reinvent tomorrow. We solve the world s most critical challenges by shaping thriving cities, resilient environments, mission-critical solutions, operational advancements, scientific discoveries, and cutting-edge manufacturing. Our goal is to transform ideas into reality creating a smarter, more connected, and sustainable world. Your Impact The world needs innovators and problem solvers who transform challenges into opportunities. At Jacobs, we push the boundaries of what s possible to design spaces that foster innovation, collaboration, and sustainable solutions. Join our Life Sciences & Industrial division, where you ll contribute to designing and developing high-impact projects across specialty gases, chemicals, semiconductors, solar photovoltaics, electric batteries, and pharmaceuticals. In this role, you will be responsible for project delivery, design management, and project leadership, ensuring technical excellence across multiple services. You will collaborate with commercial, project management, engineering, and design teams to drive success. Key Responsibilities Review and validate effort-hour estimations and process deliverables for proposal preparation. Lead feasibility studies, conceptual design, and detailed engineering. Review and ensure the accuracy of process design deliverables. Define interfaces between disciplines, ensuring seamless project execution. Capture and validate all process requirements for packaged systems. Engage in technical discussions with clients, licensors, and suppliers to develop optimal process configurations. Evaluate and recommend process schemes for utility system design. Conduct technical and safety reviews (HAZOP/SIL). Monitor and ensure on-time delivery of all process engineering deliverables. Oversee pre-commissioning, commissioning, and startup activities. Utility Systems Expertise (Must have experience in one or more areas): Instrument Air Boiler Systems Fuel Gas Deionized (DI) Water Cooling Tower Systems HVAC Chilled Water Systems Low-Temperature Refrigeration Hot Oil Systems Wastewater Treatment Chemical Storage & Delivery Systems Chemical Dosing Systems Qualifications & Experience Bachelor s Degree (B.E.) in Chemical Engineering with 12 18 years of experience in Process Design Engineering. Experience in a design consulting organization (current or past) working on Industrial Projects. Strong understanding of facility design and operation. Must have experience in at least one of the following industries: Specialty Gases (Silane, Ammonia, Nitrous Oxide, BCl ) Specialty Chemicals (Fertilizers, Ammonia, Agrochemicals) Semiconductors (ATMP, OSAT, FAB) Solar Photovoltaics (Solar Cell, Ingot Wafer, Polysilicon) Electric Battery Manufacturing (Lithium-Ion Cathode & Anode) Pharmaceuticals (API Active Pharmaceutical Ingredients) [Not formulation, biotech] At Jacobs, we are committed to creating an inclusive and diverse work environment. Our flexible work culture, global collaboration, and employee well-being programs empower our team members to thrive. Innovative & Collaborative Culture: Work with global experts on cutting-edge projects. Career Growth & Development: Access mentorship, learning programs, and leadership opportunities. Work-Life Balance: Enjoy flexible work arrangements and wellness programs. Global Impact: Contribute to projects that make a difference in industries and communities worldwide. Join Jacobs in Gurgaon and be part of a team that s building the future one innovative solution at a time. Qualification : Bachelors Degree (B.E.) in Chemical Engineering with 1218 years of experience in Process Design Engineering.
Record to Report Ops Senior Analyst
Accenture India
Job Title: Record to Report Operations Senior Analyst Skill Required: Record to Report Financial Analysis Designation: Senior Analyst Qualifications: BCom Experience: 5 8 Years About Accenture Accenture is a global leader in digital, cloud, and security services, bringing unmatched expertise across 40+ industries. We provide Strategy & Consulting, Technology, Operations, and Accenture Song, supported by the world s largest Advanced Technology and Intelligent Operations network. With 699,000 professionals serving clients in 120+ countries, we drive transformation through technology and human ingenuity. Learn more at www.accenture.com. About the Role As a Senior Analyst in Record to Report Operations, you will play a critical role in financial analysis, reporting, and reconciliation. Your responsibilities will include journal entry posting, balance sheet reconciliation, cash forecasting, month-end closing, and audit support. Additionally, you will contribute to designing and implementing tools and processes that enhance financial analysis, assessing materiality, volatility, and key financial ratios to evaluate a company s financial health. Key Responsibilities Conduct financial analysis by collecting, reviewing, and reconciling financial data. Post journal entries, prepare balance sheet reconciliations, and ensure compliance with financial standards. Support cash forecasting and month-end closing processes. Prepare financial reports and assist in internal and external audits. Design and implement financial analysis tools and processes to improve reporting and insights. Assess financial statement materiality, volatility, and key metrics using financial ratios. Strong analytical and problem-solving skills. Experience in financial reporting, reconciliation, and forecasting. Ability to work independently with minimal supervision. Strong communication skills for interactions with peers, management, and clients. Experience in financial tools, reporting systems, and automation processes is a plus. Willingness to work in rotational shifts if required. Join us and be a part of transforming financial operations through innovative technology and strategic insights! Qualification : Bachelor of Commerce
Cloud Target Operating Model Consultant
Capgemini Invent
Job Title: Cloud Target Operating Model Consultant Location: Gurgaon About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group, a global business line that combines market-leading expertise in strategy, technology, data science, and creative design. We help CxOs envision and build what s next for their businesses, focusing on delivering impactful solutions and driving sustainable change. Your Role: As a Cloud Target Operating Model Consultant, you will be responsible for designing and implementing cloud operating models that deliver innovation, agility, cost benefits, and faster time-to-market. You will work with clients to modernize their business operating models by focusing on multiple dimensions such as process, governance, skills, culture, tooling, technology, and organization. You will leverage and maximize clients existing IT investments and communicate with stakeholders at all levels of the organization to design and implement sustainable transformation strategies. Key Responsibilities: Design and implement cloud operating models to ensure innovation, agility, and cost-effectiveness. Take a holistic approach to modernize business operating models, covering processes, governance, tools, and organization. Integrate business operating models with cloud operating models. Lead the design, implementation, and management of cloud centers of excellence. Advise on the implementation of DevSecOps models, automation, and business change processes. Work with hybrid and multi-cloud environments, DevOps, CI/CD, and cloud strategy implementations (AWS, Azure, or GCP). Develop security and governance models for cloud engineering and operations. Drive IT and business automation across product management, engineering, and operations. Apply ITIL and service management principles to optimize operations. Your Profile: Experience working on at least one end-to-end Cloud Target Operating Model engagement. Solid understanding of Cloud Target Operating Models. Project experience in multiple areas such as Cloud Strategy, Business Case, DevOps, FinOps, etc. Proven ability to deliver advisory engagements, driving positive outcomes and opportunities for future work. Leadership experience in delivering large-scale, complex IT transformations aligned to clients strategic goals. Experience in implementing DevSecOps models and automation. Familiarity with hybrid and multi-cloud environments and cloud service models. What You ll Love About Working Here: We recognize the significance of flexible work arrangements. Whether remote work or flexible work hours, you will find the support to maintain a healthy work-life balance. At Capgemini Invent, your career growth is at the heart of our mission. Our wide range of career growth programs will help you explore a world of opportunities. Equip yourself with valuable certifications in the latest technologies, including Generative AI. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world, creating a tangible impact for enterprises and society. With a global team of 340,000 members across more than 50 countries, Capgemini is trusted by clients to unlock the value of technology. Capgemini delivers end-to-end services and solutions, leveraging capabilities in AI, cloud, and data, combined with deep industry expertise. The Group reported 22.5 billion in global revenues for 2023.
Business Development Manager
Radiansys Technologies
We are looking for a Sales Manager for our Gurugram office who will be expected to perform in areas of Enterprise Sales, IT Software Solutions, and Services Sales. The candidate will majorly responsible for Account Hunting / Direct Sales for solution selling in multiple verticals hence need to be well versed with the dynamics of verticals such as Banking/Education/Insurance/Healthcare /Logistics & Transportation/Telecom/Manufacturing etc. Key Areas: Enterprise Mobility, Enterprise Application, Application Services, Business & Technical Consulting, Consultative Sales Role And Responsibilities: Experience in defining and developing mid and long-term tactical and strategic initiatives for various service offerings of the company Overall Sales Leadership for different international territories like the USA, Europe, Asia Pacific, and Australia Lead & manage inside sales team with campaign planning, targeted list building, outbound campaigning through email & calls, pre-sales & business analysts Drive the Proposal making, qualifying leads, negotiation, etc. Ability to Segment, Target, and Position Radiansys Services to the CXO Level Professionals in Leading Enterprises Develop Strategic and Key Account to Ensure Customer Satisfaction and Revenue Growth Ability to forge partnerships & strategic alliances for long-term association contributing to sustained growth & revenues for the company Create cross-functional collaboration with Delivery managers, Project managers & Business analysts & Technical architects Track industry trends, competition activities, and best practices Revenue responsibilities in excess of $1 Million Required Skills and Capabilities: 5+ years of experience in direct selling and sales management roles with the majority of experience in the USA Experience in sales of Software Automation, Custom Application, Mobile Apps, CRM Tools Accountable to meet Quarterly / Yearly Sales Targets Must be a well-networked professional who can win a new client's logos quickly Must have experience in Corporate Sales and good experience of handling large teams Strong business acumen and industry expertise Experience in managing and directing a sales team Completes sales cycle including preparing proposals, estimation, negotiation, and closure Should have exposure in the mobility domain
Country/area Psl Service Manager
Halliburton
About Us We are seeking driven individuals who want to innovate, grow, and lead. Join one of the world s largest providers of products and services in the global energy industry. We are dedicated to empowering our employees and helping them build rewarding careers while experiencing exciting challenges and opportunities. Job Summary With general autonomy, the Service Manager is responsible for promoting service excellence and customer satisfaction within an assigned Product Service Line (PSL) for a specific country/area. This role involves overseeing operations, managing profitability, implementing new technologies, ensuring safety and quality standards, and developing field employees. The ideal candidate will have a proven background in operations, a strong focus on employee development, and a commitment to service quality and safety. Key Responsibilities Promote and ensure service excellence and customer satisfaction in field operations. Manage profit and loss (P&L), return on investment (ROI), and implement corrective actions to optimize operations. Lead safety and service quality initiatives; investigate incidents, accidents, and ensure corrective and preventive measures are in place. Drive the implementation of new technologies within the PSL. Coordinate and assist with the Correction, Prevention, and Improvement (CPI) process. Oversee employee life cycle processes, including hiring, development, evaluation, promotion/demotion, and termination, in conjunction with Human Resources. Manage and coach Service Leaders, Performance Development Coordinators (PDCs), and Field Service Quality Coordinators (FSQCs). Ensure proper employee evaluation and development to maintain high standards of field operations. Qualifications & Experience Education: Undergraduate degree in Production and Operations Management, Engineering, or a related discipline. Experience: Minimum of 6 years in Halliburton Product Service Line (PSL) field operations. Strong leadership and team management experience. Knowledge of safety and service quality standards. Skills & Competencies Proven experience managing profit/loss and ROI. Strong understanding of operational excellence and process improvement. Ability to lead, coach, and develop teams for high performance. Excellent problem-solving and decision-making skills. Commitment to safety and quality initiatives. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Qualification : Undergraduate degree in Production and Operations Management, Engineering, or a related discipline.
Solutions Marketing Manager
Hp
Description - Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. Position Summary Be the key point of contact for building market awareness, content & messaging development and running campaigns, & customer advocacy for large portfolio of End Point Manage Services including digital services. Should be expert with all stages of the IT Services buying life cycle and align marketing programs that drives momentum at various stages through a mix of demand generation, awareness programs, thought leadership, digital and social media plans. Responsibilities: Establish HP Services as an industry leader, improving services brand perception, drive demand across target customers, media, ecosystem partners, analysts and more Design, develop and execute an integrated marketing plan aligned to business goals. Leverages market insights and category product/solution roadmaps to develop customer segmentation and audience strategies to differentiate HP in customer journey. Develop and execute activities with sales/ presales/ large deals teams through deal interventions, client visits to help build marketing influenced pipeline. Acts as subject matter expert across customer segments, markets, and countries to develop new marketing strategies and approaches to accelerate HP success in priority categories and new businesses. Coordinates execution across all marketing plan deliverables and milestones with cross-functional teams. Defines goals to measure the success and business impact of the marketing plans. Exercises high level of digital marketing transformation knowledge to advance HP's position in new digital capabilities and touchpoints to increase marketing programs effectiveness and efficiency. Education and experience Required: MBA in marketing will be preferred 7+ years in B2B marketing, preferably Technology marketing Strong project management skills and high attention to detail and quality deliverables Experience in Marketing database such as MRM or CRM applications Knowledge and Skills: Strong strategic business understanding of the IT Services market. Expert knowledge of marketing principles, practices, tactics and digital marketing stack/tools. Expert knowledge of IT Services market, offerings, segments, and account-based marketing. Expert knowledge of digital marketing platforms (media, social, e-commerce) and customer journeys. Excellent influencing, consensus-building skills, and execution skills. Excellent written/oral communications and analytical skills. Excellent interpersonal and project management skills; ability to build and manage virtual teams. Excellent negotiating and change management skills Ability to interface effectively with management team and functional disciplines. Qualification : MBA in marketing will be preferred
Hp Solutions -marketing Manager
Hp
Description - Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. Position Summary Be the key point of contact for building market awareness, content & messaging development and running campaigns, & customer advocacy for large portfolio of End Point Manage Services including digital services. Should be expert with all stages of the IT Services buying life cycle and align marketing programs that drives momentum at various stages through a mix of demand generation, awareness programs, thought leadership, digital and social media plans. Responsibilities: Establish HP Services as an industry leader, improving services brand perception, drive demand across target customers, media, ecosystem partners, analysts and more Design, develop and execute an integrated marketing plan aligned to business goals. Leverages market insights and category product/solution roadmaps to develop customer segmentation and audience strategies to differentiate HP in customer journey. Develop and execute activities with sales/ presales/ large deals teams through deal interventions, client visits to help build marketing influenced pipeline. Acts as subject matter expert across customer segments, markets, and countries to develop new marketing strategies and approaches to accelerate HP success in priority categories and new businesses. Coordinates execution across all marketing plan deliverables and milestones with cross-functional teams. Defines goals to measure the success and business impact of the marketing plans. Exercises high level of digital marketing transformation knowledge to advance HP's position in new digital capabilities and touchpoints to increase marketing programs effectiveness and efficiency. Education and experience Required: MBA in marketing will be preferred 7+ years in B2B marketing, preferably Technology marketing Strong project management skills and high attention to detail and quality deliverables Experience in Marketing database such as MRM or CRM applications Knowledge and Skills: Strong strategic business understanding of the IT Services market. Expert knowledge of marketing principles, practices, tactics and digital marketing stack/tools. Expert knowledge of IT Services market, offerings, segments, and account-based marketing. Expert knowledge of digital marketing platforms (media, social, e-commerce) and customer journeys. Excellent influencing, consensus-building skills, and execution skills. Excellent written/oral communications and analytical skills. Excellent interpersonal and project management skills; ability to build and manage virtual teams. Excellent negotiating and change management skills Ability to interface effectively with management team and functional disciplines. Qualification : MBA in marketing will be preferred
Platform Engineering Lead
S&p Global
The Team: The OSTTRA Technology team comprises professionals specializing in Capital Markets Technology, building, supporting, and securing applications that power our network. The technology landscape includes high-performance, high-volume applications, leveraging contemporary microservices and cloud-based architectures. The Impact: As a member of the OSTTRA Technology team, you will play a critical role in designing, building, and maintaining platforms that process over 100 million messages daily. Your work supports the automated trade processing across global capital markets, ensuring efficient settlement and compliance with regulatory requirements. What s in it for You: This role offers an opportunity to work with a highly motivated and dynamic team in Gurgaon, collaborating with colleagues across multiple global regions. You will have the chance to leverage your 12-15 years of experience in platform engineering and help shape the future of our expanding portfolio of Financial Services clients. Key Responsibilities: Platform Architecture: Design and architect scalable, resilient, and high-performance platform infrastructure for financial services. Team Leadership: Lead, mentor, and guide a team of engineers, fostering a culture of collaboration, innovation, and continuous improvement. Agile Project Delivery: Implement Agile methodologies (Scrum, Kanban) for efficient project delivery and task management. Automation & Optimization: Implement automation tools and scripts (e.g., Terraform, Ansible) to streamline infrastructure provisioning, deployment processes, and optimize cloud resource utilization. Security & Compliance: Enforce security best practices, conduct security audits, and ensure compliance with industry standards. Performance Optimization: Monitor platform performance, identify bottlenecks, and implement optimization techniques for better scalability and response times. Cloud Integration: Leverage cloud platforms (AWS, Azure, GCP) for scalable solutions and cost-efficiency. What We re Looking For: Experience: 15+ years of platform engineering experience, preferably in the Fintech industry. Cloud Expertise: Strong knowledge of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). Automation Skills: Proficiency with automation tools like Terraform, Ansible, and CI/CD pipelines (Jenkins, CircleCI). Agile Expertise: Deep understanding of Agile methodologies (Scrum, Kanban) with hands-on experience in Agile project delivery. Security & Compliance: Expertise in implementing security best practices and ensuring platform compliance. Additional Skills: Experience with serverless computing, microservices architecture, data engineering, and data pipelines. Cloud and Agile certifications (e.g., AWS, Azure, CSM, PSM) are preferred. As part of OSTTRA, you will be at the forefront of driving post-trade innovation and efficiency within the global financial markets. This is an excellent opportunity to contribute to a dynamic, evolving organization and work on cutting-edge platform technologies. Qualification : Proficiency in infrastructure automation tools (e.g., Terraform, Ansible).
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