Service Level Agreements Jobs in Noida

100 Jobs Found

QU

Backend Engineer

Queuebuster

2-4 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position Title: Backend Engineer Location: Noida Job Type: Full-Time Experience Required: 2 4 Years About QueueBuster QueueBuster , founded in 2016, is India's leading Business Super App. Our Android-based Mobile POS (Point of Sale) solution helps businesses of all sizes from large retail stores to small kiosks manage their operations with ease. With features like Billing, Inventory Management, Khata (Credit Ledger), Online Store, Customer Management, and Loyalty Programs, QueueBuster is the go-to platform for modern retail businesses. Role Overview We re looking for a Backend Engineer who is passionate about building fast, scalable, and secure backend systems. You will work closely with our engineering and product teams to design, develop, and maintain the server-side logic and infrastructure powering our mobile POS solution. This is a full-time role based out of our Noida office, and it requires someone who thrives in a collaborative, fast-paced environment. Key Responsibilities Design and develop robust backend services and APIs that power mobile and web applications. Collaborate with frontend developers, product managers, and other stakeholders to deliver high-quality features. Own features end-to-end from concept to production and post-launch maintenance. Build, test, deploy, and maintain applications on cloud platforms. Ensure performance, scalability, reliability, and security of all backend systems. Troubleshoot and debug application issues and identify bottlenecks in performance. Write clean, maintainable, and well-documented code. Perform peer code reviews and contribute to team best practices. Lead architecture and design discussions for backend systems and microservices. Continuously improve development processes, tools, and methodologies. Required Skills & Qualifications 2+ years of hands-on experience in Node.js and MySQL. Experience with PHP and NoSQL databases (e.g., MongoDB, Redis) is a plus. Strong expertise in developing and integrating RESTful APIs. Working knowledge of web server management (e.g., Nginx, Tomcat) and cloud infrastructure. Experience with cloud platforms (e.g., AWS) and services like EC2, Lambda, SNS, SQS. Solid understanding of OOP, data structures, algorithms, and software design principles. Experience with microservices architecture and database design. Proficiency in Linux environments, including troubleshooting and log analysis. Familiarity with version control systems and branching strategies (e.g., Git). Experience with unit testing and maintaining high test coverage. Understanding of system design principles, including scalability and fault tolerance. Knowledge of Agile/Scrum methodologies and CI/CD pipelines. Strong debugging and performance optimization skills. Preferred Qualifications Bachelor s degree in Computer Science, Software Engineering, or a related field. High level of ownership, accountability, and a proactive attitude. Willingness to learn and experiment with new tools and technologies. Prior experience deploying and maintaining live cloud-based applications. Familiarity with tools like ElasticSearch, Neo4j, Redis, or Graph databases is a plus. What You ll Gain Opportunity to work in a fast-growing product company with a national footprint. Ownership of key product components with end-to-end development. Exposure to modern technologies, cloud platforms, and scalable system architecture. Collaborative and high-performance work culture. If you're excited about building systems that impact thousands of businesses across India, we'd love to hear from you. Qualification : Bachelors degree in Computer Science, Software Engineering, or a related field

Backend Engineer Backend Engineer Full-Time Backend Development
SS

Billing Executive -charge Posting

Sis Software

1-2 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Title: Billing Executive Charge Posting Location: Noida, Uttar Pradesh Experience Required: 1 2 years Department: Revenue Cycle Services Designation: Billing Executive Charge Posting Job Overview We are seeking a detail-oriented and organized Billing Executive Charge Posting to join our Revenue Cycle Services team. The ideal candidate will be responsible for the accurate and timely posting of charges, ensuring compliance with payer requirements, and supporting smooth financial operations across multiple healthcare clients. Key Responsibilities Retrieve and reconcile daily banking records for multiple clients. Accurately post all charges within 24 hours of receipt. Maintain updated and accurate reconciliation logs for all deposits. Adhere to strict deadlines to support weekly and monthly reporting by the Charge Posting Manager. Communicate any payer-related issues to the Charge Posting Manager in a timely manner. Understand payer contracts, including specific rules and nuances per client. Maintain professional communication with internal teams and clients to ensure timely receipt of required documentation. Identify and report patterns or trends that may indicate billing issues. Perform additional tasks and responsibilities as assigned. Required Skills & Qualifications Proven experience in charge posting and accounts receivable processes. Familiarity with Explanation of Benefits (EOBs) and payer contracts. Hands-on experience with at least one of the following practice management systems: Amkai, SIS/Vision/Advantx, HST, EPIC RESOLUTE (preferred). Knowledge of clearinghouse processes and HIPAA compliance. High level of accuracy and attention to detail to minimize posting errors. Strong verbal and written communication skills. Excellent organizational and time management abilities. Professional, customer-focused attitude with a commitment to service excellence. Preferred Qualifications Certification or degree in a healthcare-related field. Minimum of 2 years experience in Ambulatory Surgical Center (ASC) coding is a plus.

Billing Executive Billing executive Posting Charge posting
EA

Corporate Legal Counsel

Easemytrip

2+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Title: Corporate Legal Counsel Location: Noida Company: EaseMyTrip.com Experience Required: 2 to 7 years Employment Type: Full-Time About the Role: EaseMyTrip.com is seeking a skilled Legal Counsel to manage a variety of corporate legal matters, particularly focused on contract drafting, negotiation, compliance, and intellectual property management. The role involves providing strategic legal support to senior management, ensuring regulatory compliance, and collaborating with cross-functional teams in a fast-paced travel-tech environment. Interview Process: HR Round Final Round with Operations Team Key Responsibilities: Contract Drafting & Review: Prepare, review, and manage commercial contracts including: Vendor & Service Agreements MOUs, NDAs, LOIs Reseller, Licensing, and Master Services Agreements Negotiation: Lead legal negotiations with internal teams and external attorneys. Compliance: Ensure adherence to all applicable corporate laws and regulations. IPR Management: Collaborate with product teams for patent/trademark identification. Conduct searches and draft filings for trademarks and other IP. Legal Document Administration: Maintain legal templates and records of executed contracts. Legal Research: Support contract creation and legal decisions with solid research. Training: Mentor junior legal staff and conduct internal sessions on compliance and legal awareness. Strategic Counsel: Advise leadership on legal implications of business strategies. Preferred Candidate Profile: Education: LLB or LLM (mandatory) Additional certifications in IPR or Corporate Law (preferred) Experience: 2 7 years in a similar legal role, preferably in a global or tech-focused firm Legal Expertise: Strong grasp of contract law, especially US & international contracts Knowledge of corporate compliance and data protection laws Technical Skills: Proficient in MS Word (standard & advanced contract features) Experience with legal management tools (preferred) Soft Skills: Excellent communication and negotiation skills Analytical thinker with a proactive, solution-oriented mindset Strong integrity and the ability to handle confidential information Be a part of one of India s fastest-growing travel technology platforms Work on impactful, high-stakes legal matters in a dynamic and innovative environment Opportunity to grow and shape the legal function of a well-established tech company Qualification : A graduate or postgraduate degree in law. Additional qualifications in intellectual property rights or related laws are preferred.

Corporate Legal Corporate Legal Counsel Corporate counsel
UI

Managed Services Enablement Executive

Umbrella Infocare

3+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Title: Managed Services Enablement Executive Location: Noida, India Experience: 3 - 5 years Education: Bachelor s Degree in Computer Science, Engineering, or related field Role Overview We are looking for a motivated Enablement Executive to lead onboarding, training, and skill development initiatives for our Cloud Managed Services team. You will play a vital role in ensuring new and existing team members are equipped with the right knowledge, certifications, and skills to excel and grow within the organization. Key Responsibilities Onboarding and Induction Design and implement induction programs tailored to new joiners' levels. Coordinate and schedule onboarding sessions with relevant team members. Track and maintain onboarding progress for all new hires. Certification Management Maintain up-to-date certification records of the team. Develop and communicate certification plans aligned with team roles and company requirements. Skillset Matrix and Training Needs Analysis Maintain a comprehensive skillset matrix for the Managed Services team. Identify gaps and training needs for individuals and teams. Plan and organize targeted enablement programs and training sessions. Team Enablement and Upskilling Identify candidates for upskilling and advancement. Develop and execute enablement programs for current team members and freshers. Assign mentors and facilitate pre-assessments, training, hands-on experience, weekly reviews, post-assessments, and final evaluations. Ongoing Enablement and Training Programs Organize account-specific training and sessions on SOPs and escalated issues. Facilitate technical discussion forums ("Tech Chats"). Coordinate registration and participation tracking for relevant webinars and workshops. Reporting and MIS Prepare and share monthly progress reports on enablement activities at the department level. Skills & Qualifications Excellent spoken and written English communication skills. Proven team handling and coordination capabilities. Strong organizational and planning skills. Good working knowledge of Microsoft Office (Word, Excel, PowerPoint). Ability to work collaboratively with cross-functional teams and stakeholders. Education Bachelor s Degree in Computer Science, Engineering, or a related discipline. Join us to be a key driver of learning and development within a dynamic cloud services team! Qualification : Bachelors Degree in Computer Science, Engineering, or a related discipline.

Services Managed Services Executive Full-Time Service enablement
UI

Service Delivery - Project Manager

Umbrella Infocare

12+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field

Service Delivery Service Delivery Delivery service Project
AT

Bank Relationship Management - Am/dm & Manager

Allianz Technology

Fresher | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position Summary This role consists of managing the bank relationship of the Allianz Partners legal entities, by selecting the Banks & monitoring their performance, by defining the bank account infrastructure and by ensuring the proper implementation of bank telematics services. Key Result Areas Bank Relationship Management Selection of the banks and other partners, Negotiation and signing of Contracts, Banking Performance Monitoring, Banking Fees Monitoring, Bank Account Infrastructure: Definition of Bank Account Infrastructure for each legal entity, Opening & Closing of Bank Accounts Regular Circularization on bank accounts Bank Telematics management. Definition of telematics services required to perform tasks related to payment/collection, cash management and banking reconciliation. Request of the services to the providers, Telematics Service Performance Monitoring Key Skills Efficiency Strong analytical skills. Ability to synthesize. Ability to consolidate large volume of data into structured and simple outputs. Ability to arbitrate and prioritize. Ability to interact with all levels of the organization. Solutions and results oriented. Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge. Accountability Capacity to learn. Ability to undertake initiative. Customer service. Ability to innovate and seek for advances in technology and practices. Communication Excellent written and verbal communication. Networking skills: Ability to liaise with members of other functions. Ability to work and communicate with different cultures, levels and organizations world-wide. Finance Finance Acumen Treasury Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

Bank Relationship Bank relationship Management Relationship Management
AT

Coe Risk Management - Risk Manager

Allianz Technology

4-8 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position Summary The Risk Officer for the Global Service Delivery ( GSD ) centre of Allianz Partners will report directly to theGlobal Qualitative Head of Risk of Allianz Partners. The GDSs are fully fledged share services centers serving worldwide operations of Allianz Partners. Allianz Partners provides globally diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. The Risk Officer will have responsibility for the GSDs located in India, Thailand, Mexico and Brazil. They will be responsible for ensuring effective and efficient risk management processes and procedures are implemented and maintained in accordance with the Allianz Partners Global risk management framework as well as regulations in force. They will collaborate closely with first and second line of defense leaders within the GSD or across the company (as required) to ensure timely and transparent identification, assessment and mitigation of risks in the GSD as well as to ensure that the internal control system is effectively integrated within their areas of responsibility. They will provide support for internal control programs and projects designed to identify and manage significant risks related between others to: Operations, Information Technology, Legal, Regulatory and Compliance. The Risk Officer will also contribute to the Allianz Partners Global Risk Programs and, depending on the topic or seniority level of the Risk Officer, lead some of the CoCs. Responsibilities Oversee, coordinate and lead Risk management topics for the GSD, including topics across global locations as required Act as Single Point of Contact for Risk topics within the GSD Develop and maintain a good understanding of the GSD business and liaise closely with management Work with the business and provide risk expertise and consulting for projects and initiatives Support the management, monitoring and reporting business operations risks Conduct risk assessments to determine impacts of risk issues and facilitate appropriate escalation and implementation of the decisions Provide feedback to inquiries relating to risk monitoring actions Support and provide advice during decision-making processes Monitor news around market and evaluate current and potential risk exposure Identification of changing regulations and industry risk trends that may have an enterprise-wide impact Monitor the implementation and effectiveness of risk management activities Participate in the organisation, as well as lead and present topics in the relevant Risk Committee and other meetings as required Facilitate the Risk management process and provision of Risk management delivery support (this includes among others, the Top Risk Assessment and Internal Control Framework) Coordinate the effective implementation and maintaining of a network of Risk and Internal Control coordinators as well as the provision of risk training to the wider business. Promote a positive Risk Culture within the business Stakeholder Engagement Responsibilities: Practice and encourage open and effective communication internally and externally in order to build and nurture effective working relationships Lead an engaged internal control community to build strong partnerships with the business to ensure internal control processes are aligned with business needs and integrated within the organization. Develop and maintain effective working relations with internal and external parties, including but not limited to Top Management, extensive cross-functional interfaces and auditors to ensure the Internal Control Framework remains relevant and effective and provides adequate assurance. Manage and participate in the business meetings initiative with a focus on full coverage across all functions promoting the strategic business partnering ambition of the Risk function Seniority levels: Risk Officer: experience in Risk Management or relevant functions in insurance or services business and Risk Management Skills at ambition for seniority level Qualifications and Experience Required Bachelor s degree in business, finance or related field or equivalent combination of work and education experience. Risk Management or internal control accreditation or Accounting or Auditing qualification Understanding and knowledge of best practices and trends in Enterprise Risk Management and internal control frameworks. Relevant quantitative, Solvency II experience Strong IT user skills, very good user knowledge of Microsoft (Excel, Word, PowerPoint) Fluency in English Risk Management Skills at ambition level GSD Risk Officer in Global Qualitative Risk Management team The Risk Officer for the Global Service Delivery ( GSD ) centre of Allianz Partners will report directly to the Global Qualitative Head of Risk of Allianz Partners.The GDSs are fully fledged share services centers serving worldwide operations of Allianz Partners. Allianz Partners provides globally diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering.The Risk Officer will have responsibility for the GSDs located in India, Thailand or Mexico and they will be responsible for ensuring effective and efficient risk management processes and procedures are implemented and maintained in accordance with the Allianz Partners Global risk management framework as well as regulations in force.They will collaborate closely with first and second line of defense leaders within the GSD or across the company (as required) to ensure timely and transparent identification, assessment and mitigation of risks in the GSD as well as to ensure that the internal control system is effectively integrated within their areas of responsibility.They will provide support for internal control programs and projects designed to identify and manage significant risks related between others to: Operatio...

Coe Risk Management Risk Management Manager
AL

Bank Relationship Management - Am/dm & Manager

Allianz

Fresher | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position Summary: This role involves managing the bank relationships of the Allianz Partners legal entities by selecting appropriate banks, monitoring their performance, defining the bank account infrastructure, and ensuring the proper implementation of bank telematics services. Key Result Areas: Bank Relationship Management: Select banks and other partners to maintain strategic relationships. Negotiate and sign contracts with banks and other service providers. Monitor banking performance to ensure efficiency and compliance. Monitor and control banking fees to ensure cost-effectiveness. Bank Account Infrastructure: Define the bank account infrastructure for each legal entity within Allianz Partners. Oversee the opening and closing of bank accounts as required. Regularly circulate information on bank accounts to relevant stakeholders. Bank Telematics Management: Define the telematics services required for payment/collection, cash management, and banking reconciliation tasks. Request telematics services from providers and ensure timely implementation. Monitor the performance of telematics services to ensure alignment with company needs. Key Skills: Efficiency: Strong analytical skills with the ability to synthesize and consolidate large volumes of data into simple and structured outputs. Ability to arbitrate and prioritize tasks effectively. Solutions and results-oriented approach to challenges. Openness and flexibility in addressing challenges from different perspectives to find the best solution. Accountability: Ability to learn and take initiative in new areas. Strong customer service orientation and ability to innovate. A focus on advances in technology and practices to improve processes. Communication: Excellent written and verbal communication skills. Strong networking skills with the ability to liaise with individuals across different functions. Ability to work and communicate with a diverse range of cultures, levels, and organizations worldwide. Finance: Strong financial acumen, especially in treasury management. Knowledge of banking operations, payments, collections, and financial reconciliation. About Allianz Group: Allianz Group is one of the most trusted insurance and asset management companies in the world. We care for our employees, their ambitions, dreams, and challenges, making us a unique employer. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and the world around us. At Allianz, we believe in a diverse and inclusive workforce. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, regardless of ethnicity, cultural background, age, gender, nationality, religion, disability, or sexual orientation. Great to have you on board. Let's care for tomorrow.

Bank Relationship Bank relationship Management Relationship Management
HC

Associate Consultant

Hcltech

Fresher | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.

Associate Consultant Associate consultant Full-Time Consulting
HC

Specialist - Presales

Hcltech

2-5 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology

Specialist Presales Presales specialist Full-Time Specialist - Presales
HO

Account Manager

Hotelogix

2-4 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Account Manager Account manager Manager account Full-Time
ZE

Associate Manager - It

Zetwerk

2+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position: Associate Manager IT Company: Zetwerk Electronics Private Limited Location: Noida About Zetwerk Electronics Zetwerk Electronics is a leading Indian ESDM (Electronics System Design & Manufacturing) company with seven advanced factories producing two devices per second. We are a trusted contract manufacturer serving diverse high-growth sectors including Telecom (5G infrastructure), Consumer Durables, Hearables & Wearables, Televisions & Displays, IT Hardware, and Precision Assembly. Our focus on technology, quality, and strategic diversification has positioned us as a key player in India's electronics manufacturing landscape. Comprehensive, ongoing worker training and cross-training programs to foster skill development and continuous improvement. Cutting-edge facilities combined with domain expertise. Strong culture of quality and innovation. Opportunities to make a significant impact on a growing, technology-driven business. Roles & Responsibilities Lead end-to-end implementation of Microsoft Dynamics 365 Finance & Operations (D365 F&O) for finance modules in manufacturing environments. Manage requirement gathering, solution design, configuration, testing, and documentation. Support integration with SCM, production, and inventory modules. Coordinate with cross-functional teams including IT, finance, and factory operations. Assist in data migration, validation, unit testing, and user acceptance testing (UAT). Facilitate training sessions and manage change processes for key users. Provide Level 1 functional support for finance-related queries and enhancement requests post go-live. Monitor implementation progress, proactively identify risks, and coordinate timely resolutions. Prepare and maintain SOPs, user manuals, test cases, and issue trackers. Maintain strong stakeholder communication and management. Job Requirements Bachelor s or Master s degree in Commerce or related field. Minimum 2 years experience implementing Microsoft Dynamics 365 Finance & Operations (F&O) modules, especially in manufacturing setups. Strong knowledge of financial processes such as General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Fixed Assets, Budgeting, and Costing. Excellent communication and analytical skills with a collaborative mindset. Qualification : Bachelors or Masters degree in Commerce or related field

Associate Manager Associate manager IT It associate
AI

Key Account Manager

Airtel

2-6 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Title: Key Account Manager Location: Noida Function: Airtel Business - Domestic Sales - Enterprise Business Experience: 2 to 6 years Employee Type: Full-time Job Purpose Manage end-to-end telecom and connectivity solutions for a portfolio of 30-35 enterprise accounts, primarily mid to large segment. Drive sales and revenue growth by promoting Data, Voice, VAS, and new product offerings, while ensuring customer satisfaction and retention. Key Responsibilities Build and maintain strategic relationships with key decision makers at multiple levels, including CXOs. Drive revenue growth within assigned accounts through effective account management, focusing on Data and Voice services. Promote solution selling and increase penetration of new products in emerging markets. Collaborate with internal teams (BSG, CE, Networks) and external partners/vendors to achieve business targets and ensure excellent service delivery. Meet business targets related to order booking, revenue generation, collections, new account acquisition, and churn control. Key Competencies Strong commercial acumen with the ability to drive profitable sales. Expertise in consultative selling tailored to enterprise clients. Customer service orientation with a focus on relationship management. Skilled in key account planning and management. Executive presence and confidence in handling CXO-level discussions. Solid understanding of enterprise and carrier telecom products. Excellent negotiation skills. Creative approach to attracting and engaging target customers. Persistent and proactive in following up on sales opportunities.

Key Account Key account Manager Key manager
FI

Specialist, Technical Professional Services

Fiserv

1+ Year | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.

Specialist Technical Technical specialist Professional Technical Professional
SG

Sr Associate, Index Operations - Fixed Income

S&p Global

4+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Sr. Associate, Index Operations Fixed Income Location: Noida, India Department: Operations Group Grade Level: 11 About the Role Join the Fixed Income Index Calculation and Distribution (ICAD) Team, a key part of the Global Index Management & Production Group at S&P Dow Jones Indices. This role focuses on the day-to-day calculation, validation, and dissemination of fixed income indices, supporting critical financial benchmarks used worldwide. Key Responsibilities Perform daily calculation and validation of fixed income indices, ensuring data accuracy and operational excellence. Analyze corporate actions, market data, and pricing inputs to maintain index integrity. Oversee operational workflows and troubleshoot system alerts with technology partners. Lead or assist in automation, new index launches, and system enhancement projects. Collaborate with internal stakeholders across Product Management, Index Services, IT, and Client Coverage. Monitor fixed income market developments to refine index operations and methodologies. Qualifications Bachelor's degree in Finance, Economics, Business, Mathematics, or a related field. 4 5 years of experience in financial services, preferably with exposure to fixed income, derivatives, or commodities. Strong knowledge of financial markets and index concepts. Proficiency in Excel, with additional skills in SQL, Python, MongoDB, or VBA considered a plus. Excellent communication skills, strong analytical ability, and an aptitude for multi-project coordination. Why Join S&P Dow Jones Indices Work with one of the most trusted names in global finance. Gain hands-on experience in index operations that influence trillions in global assets. Be part of a collaborative, innovative environment focused on continuous learning, automation, and efficiency. Qualification : Bachelor's degree in Finance, Economics, Business, Mathematics, or a related field.

Sr Associate Sr associate Operations Associate operations
MG

Associate

Maxval Group

Fresher | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Associate

Associate Full-Time Entry Level Team Collaboration Client Support
CI

Enterprise Sales Head

Cyfuture India Pvt Ltd

10+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Responsibilities Drive sales growth and team development through the creation of Enterprise strategy, sales management and strategic leadership. Develop and execute business development strategy and plan - both short and long term. Steer the organization through early opportunity identification & management, account & partnership engagement, project level engagement & execution. Responsible for company sales targets, growth in profits and expansion of markets revenue generation from Enterprise Sales vertical. Competitively engage with all the business touch points including engaging with powerful strategic Enterprise departments, agencies and large business aggregators. Put in place Strategies and plans to ensure 100% presence across all emerging business opportunities within the identified business verticals & also ensure that the company emerges Competitive and winning positions. Apply both strategic go-to-market models and more tactical approaches aimed at growing profitable Enterprise engagements and revenue base. Interact with all functional heads of the client company to understand their business processes / complexities for mapping appropriate IT solutions. Build a cohesive, productive team, leverage individual skills and collective talents for making winning proposals and associated business development efforts. Mentoring, designing sales training and incentive programs. Manage the sales teams for effective market penetration and revenue generation. Co-ordinate, lead, motivate and mobilise the company s Sales, Pre Sales, Marketing and Delivery teams. Skill Requirement Bachelor's or Master s degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute. 10+ years of experience in IT Sales- Enterprise Vertical dealing in IT SOLUTIONS comprising Software, Hardware, Networking, Security, Cloud, Data center. Must be Well connected with OEMs in Server Storage, Networking, Security and Cloud Domain. Must have Technical Understanding of Technology, IT products, Cloud, Data Center, SI, Web Hosting, cloud migrations, deployment. Proven hands-on experience on any cloud platform GCP, AWS, AZURE, IBM, ORACLE. Deep understanding of Cloud Technologies (Cloud computing services). Passion for growing businesses. Excellent team handling and mentoring skill. Excellent communication skills. Strong decision-making and problem solving skills. Qualification : Bachelor's or Masters degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute.

Enterprise Sales Enterprise Sales Head Sales head
AT

Workforce Management Associate

Allianz Technology

Fresher | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

JOB DETAILS / ROLE PURPOSE: This role consists of managing the Workforce Planning of the Finance Factory, as well as the related costs. This role is part of the People Management department of Performance Steering division, part of the Finance Factory. It implies to guarantee IT tools, develop and maintain internal controls & procedures, monitor performance of the activities in order to ensure the excellence of the operations under responsibility: Strategic Workforce planning, Recruitment and Exit and HR analytics. KEY RESPONSIBILITIES: Strategic Workforce Planning Analyze the current Finance Factory workforce. Conduct skills gap analysis. Conduct HR cost analysis, including salary, training costs, travels & expenses Anticipate future changes and requirements. Develop, implement and monitor an action plan. Recruitment and Exit Ensure replacements and new positions are timely validated. Monitor and communicate the recruitment and exit status. Monitor and report recruitment and exit statistics. Ensure the HR database is always accurate. HR analytics Ensure HR data in SuccessFactors and HR systems are accurate. Monitor and report HR analytics. PROFILE KEY REQUIREMENTS: Qualifications & Experience Strong analytical skills. Ability to synthesize. Ability to consolidate large volume of data into structured and simple outputs. Ability to arbitrate and prioritize. Ability to interact with all levels of the organization. Solutions and results oriented. Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge. Initiative: Capacity to learn. Ability to undertake initiative. Customer service: Ability to innovate and seek for advances in technology and practices. Other Skills: Excellent written and verbal communication. Networking skills: Ability to liaise with members of other functions. Ability to work and communicate with different cultures, levels and organizations world-wide. Finance: Finance Acumen HR Acumen Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

Workforce Management Workforce Management Associate Associate management
CL

Patent Search Senior Analyst/ Ip Lead

Clarivate

2+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

We are looking for a Senior IP Analyst/ IP Lead for our Service Operations team to join our IP Search Team in Noida. This is an excellent opportunity to work with Fortune 100 clients, supporting them through various phases of IP lifecycle management. The selected team member will engage in several projects, including Prior Art Searching (Patentability, Validity, Invalidity), Evidence of Use, and Freedom to Operate searches, specifically within the wireless communication domain or mechanical engineering domain. About You experience, education, skills, and accomplishments Work experience: Minimum 2 years of experience in IP Patent Search Bachelor s degree/master s degree/PhD in Wireless/Telecommunication domain / Computer Science/Mechanical Engineering Preferred if able to perform Patentability, State of Art, EOU, Freedom to operate, and Invalidity searches Knowledge of Intellectual Property (IP) fundamentals and US Patent laws Proficiency in MS Excel, MS Word, MS PowerPoint, and other tools that may be required for day-to-day work Capable of working on individual projects as well as in a team environment Self-starter, meticulous with strong analytical and problem-solving skills It would be great if you also had . . . PhD in Electronics and communication or any related field Standard essentiality analysis expertise Knowledge in AI/ML/SEP/Audio Video Codec Knowledge in IC Engines, Automobiles, and HVAC & Refrigeration IP and/or telecom related certifications Knowledge of CN and EP patent laws Preparing reports by performing various patent searches and technical analyses to support clients End-to-end ownership of work products and effective project communication with relevant stakeholders Adhering to internal and external project time schedules Updating technical skills proactively in upcoming technologies being widely used across the industry Adherence to organizational policies Quality Assurance - Adherence and compliance to set quality standards ensuring customer requirements are met in full About the Team The team of 200+ colleagues all reporting to the Senior Manager and Director primarily working on search projects on several technologies. This team helps customers based out of the US, India, and UK. . Hours of Work This is a full-time role requiring 40 working hours per week based out of Noida, India (IST). Work Mode-Hybrid At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Bachelors degree/masters degree/PhD in Wireless/Telecommunication domain / Computer Science/Mechanical Engineering

Patent Search Senior Analyst Patent analyst
RC

Business Development Manager

Rxlogix Corporation

Fresher | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

General Purpose: RxLogix is seeking experienced and successful Business Development Managers to join our team to develop new business, manage client relationships, promote the RxLogix brand and drive the next stage of our ambitious growth plan. We are looking for proven software sales success in the life sciences vertical, experience of driving complex sales cycles to closure and the ability to open new accounts Essential Duties & Responsibilities Understand the RxLogix value statement and be able to communicate this up to the C level with our customers and prospects Meet/exceed targets for pipeline generation and revenue through: Identifying new prospects for RxLogix products and services Supporting existing customers through meaningful relationship management and translating into new opportunities Work collaboratively with colleagues across the sales and marketing team to identify target accounts and to develop revenue opportunities Ownership of individual sales process including pipeline and forecasting Manage complex sales cycles, utilizing internal and external resources as appropriate Minimum Requirements Experience selling leading-edge technology into life sciences. Successful track record developing new relationships within new accounts Preferably an established network in the Drug Safety/Pharmacovigilance domain Fluent in English Willing to travel (50% of time) Personal attributes including integrity, courage, dedication, teamwork and an eye for detail

Business Development Business Development Manager Business manager

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