Service Level Agreements SLA Jobs in Noida

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Job Title: Billing Executive Charge Posting Location: Noida, Uttar Pradesh Experience Required: 1 2 years Department: Revenue Cycle Services Designation: Billing Executive Charge Posting Job Overview We are seeking a detail-oriented and organized Billing Executive Charge Posting to join our Revenue Cycle Services team. The ideal candidate will be responsible for the accurate and timely posting of charges, ensuring compliance with payer requirements, and supporting smooth financial operations across multiple healthcare clients. Key Responsibilities Retrieve and reconcile daily banking records for multiple clients. Accurately post all charges within 24 hours of receipt. Maintain updated and accurate reconciliation logs for all deposits. Adhere to strict deadlines to support weekly and monthly reporting by the Charge Posting Manager. Communicate any payer-related issues to the Charge Posting Manager in a timely manner. Understand payer contracts, including specific rules and nuances per client. Maintain professional communication with internal teams and clients to ensure timely receipt of required documentation. Identify and report patterns or trends that may indicate billing issues. Perform additional tasks and responsibilities as assigned. Required Skills & Qualifications Proven experience in charge posting and accounts receivable processes. Familiarity with Explanation of Benefits (EOBs) and payer contracts. Hands-on experience with at least one of the following practice management systems: Amkai, SIS/Vision/Advantx, HST, EPIC RESOLUTE (preferred). Knowledge of clearinghouse processes and HIPAA compliance. High level of accuracy and attention to detail to minimize posting errors. Strong verbal and written communication skills. Excellent organizational and time management abilities. Professional, customer-focused attitude with a commitment to service excellence. Preferred Qualifications Certification or degree in a healthcare-related field. Minimum of 2 years experience in Ambulatory Surgical Center (ASC) coding is a plus.

Job Title: Corporate Legal Counsel Location: Noida Company: EaseMyTrip.com Experience Required: 2 to 7 years Employment Type: Full-Time About the Role: EaseMyTrip.com is seeking a skilled Legal Counsel to manage a variety of corporate legal matters, particularly focused on contract drafting, negotiation, compliance, and intellectual property management. The role involves providing strategic legal support to senior management, ensuring regulatory compliance, and collaborating with cross-functional teams in a fast-paced travel-tech environment. Interview Process: HR Round Final Round with Operations Team Key Responsibilities: Contract Drafting & Review: Prepare, review, and manage commercial contracts including: Vendor & Service Agreements MOUs, NDAs, LOIs Reseller, Licensing, and Master Services Agreements Negotiation: Lead legal negotiations with internal teams and external attorneys. Compliance: Ensure adherence to all applicable corporate laws and regulations. IPR Management: Collaborate with product teams for patent/trademark identification. Conduct searches and draft filings for trademarks and other IP. Legal Document Administration: Maintain legal templates and records of executed contracts. Legal Research: Support contract creation and legal decisions with solid research. Training: Mentor junior legal staff and conduct internal sessions on compliance and legal awareness. Strategic Counsel: Advise leadership on legal implications of business strategies. Preferred Candidate Profile: Education: LLB or LLM (mandatory) Additional certifications in IPR or Corporate Law (preferred) Experience: 2 7 years in a similar legal role, preferably in a global or tech-focused firm Legal Expertise: Strong grasp of contract law, especially US & international contracts Knowledge of corporate compliance and data protection laws Technical Skills: Proficient in MS Word (standard & advanced contract features) Experience with legal management tools (preferred) Soft Skills: Excellent communication and negotiation skills Analytical thinker with a proactive, solution-oriented mindset Strong integrity and the ability to handle confidential information Be a part of one of India s fastest-growing travel technology platforms Work on impactful, high-stakes legal matters in a dynamic and innovative environment Opportunity to grow and shape the legal function of a well-established tech company Qualification : A graduate or postgraduate degree in law. Additional qualifications in intellectual property rights or related laws are preferred.

Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.

Job Title: Managed Services Enablement Executive Location: Noida, India Experience: 3 - 5 years Education: Bachelor s Degree in Computer Science, Engineering, or related field Role Overview We are looking for a motivated Enablement Executive to lead onboarding, training, and skill development initiatives for our Cloud Managed Services team. You will play a vital role in ensuring new and existing team members are equipped with the right knowledge, certifications, and skills to excel and grow within the organization. Key Responsibilities Onboarding and Induction Design and implement induction programs tailored to new joiners' levels. Coordinate and schedule onboarding sessions with relevant team members. Track and maintain onboarding progress for all new hires. Certification Management Maintain up-to-date certification records of the team. Develop and communicate certification plans aligned with team roles and company requirements. Skillset Matrix and Training Needs Analysis Maintain a comprehensive skillset matrix for the Managed Services team. Identify gaps and training needs for individuals and teams. Plan and organize targeted enablement programs and training sessions. Team Enablement and Upskilling Identify candidates for upskilling and advancement. Develop and execute enablement programs for current team members and freshers. Assign mentors and facilitate pre-assessments, training, hands-on experience, weekly reviews, post-assessments, and final evaluations. Ongoing Enablement and Training Programs Organize account-specific training and sessions on SOPs and escalated issues. Facilitate technical discussion forums ("Tech Chats"). Coordinate registration and participation tracking for relevant webinars and workshops. Reporting and MIS Prepare and share monthly progress reports on enablement activities at the department level. Skills & Qualifications Excellent spoken and written English communication skills. Proven team handling and coordination capabilities. Strong organizational and planning skills. Good working knowledge of Microsoft Office (Word, Excel, PowerPoint). Ability to work collaboratively with cross-functional teams and stakeholders. Education Bachelor s Degree in Computer Science, Engineering, or a related discipline. Join us to be a key driver of learning and development within a dynamic cloud services team! Qualification : Bachelors Degree in Computer Science, Engineering, or a related discipline.

Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field

Position Summary The Risk Officer for the Global Service Delivery ( GSD ) centre of Allianz Partners will report directly to theGlobal Qualitative Head of Risk of Allianz Partners. The GDSs are fully fledged share services centers serving worldwide operations of Allianz Partners. Allianz Partners provides globally diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. The Risk Officer will have responsibility for the GSDs located in India, Thailand, Mexico and Brazil. They will be responsible for ensuring effective and efficient risk management processes and procedures are implemented and maintained in accordance with the Allianz Partners Global risk management framework as well as regulations in force. They will collaborate closely with first and second line of defense leaders within the GSD or across the company (as required) to ensure timely and transparent identification, assessment and mitigation of risks in the GSD as well as to ensure that the internal control system is effectively integrated within their areas of responsibility. They will provide support for internal control programs and projects designed to identify and manage significant risks related between others to: Operations, Information Technology, Legal, Regulatory and Compliance. The Risk Officer will also contribute to the Allianz Partners Global Risk Programs and, depending on the topic or seniority level of the Risk Officer, lead some of the CoCs. Responsibilities Oversee, coordinate and lead Risk management topics for the GSD, including topics across global locations as required Act as Single Point of Contact for Risk topics within the GSD Develop and maintain a good understanding of the GSD business and liaise closely with management Work with the business and provide risk expertise and consulting for projects and initiatives Support the management, monitoring and reporting business operations risks Conduct risk assessments to determine impacts of risk issues and facilitate appropriate escalation and implementation of the decisions Provide feedback to inquiries relating to risk monitoring actions Support and provide advice during decision-making processes Monitor news around market and evaluate current and potential risk exposure Identification of changing regulations and industry risk trends that may have an enterprise-wide impact Monitor the implementation and effectiveness of risk management activities Participate in the organisation, as well as lead and present topics in the relevant Risk Committee and other meetings as required Facilitate the Risk management process and provision of Risk management delivery support (this includes among others, the Top Risk Assessment and Internal Control Framework) Coordinate the effective implementation and maintaining of a network of Risk and Internal Control coordinators as well as the provision of risk training to the wider business. Promote a positive Risk Culture within the business Stakeholder Engagement Responsibilities: Practice and encourage open and effective communication internally and externally in order to build and nurture effective working relationships Lead an engaged internal control community to build strong partnerships with the business to ensure internal control processes are aligned with business needs and integrated within the organization. Develop and maintain effective working relations with internal and external parties, including but not limited to Top Management, extensive cross-functional interfaces and auditors to ensure the Internal Control Framework remains relevant and effective and provides adequate assurance. Manage and participate in the business meetings initiative with a focus on full coverage across all functions promoting the strategic business partnering ambition of the Risk function Seniority levels: Risk Officer: experience in Risk Management or relevant functions in insurance or services business and Risk Management Skills at ambition for seniority level Qualifications and Experience Required Bachelor s degree in business, finance or related field or equivalent combination of work and education experience. Risk Management or internal control accreditation or Accounting or Auditing qualification Understanding and knowledge of best practices and trends in Enterprise Risk Management and internal control frameworks. Relevant quantitative, Solvency II experience Strong IT user skills, very good user knowledge of Microsoft (Excel, Word, PowerPoint) Fluency in English Risk Management Skills at ambition level GSD Risk Officer in Global Qualitative Risk Management team The Risk Officer for the Global Service Delivery ( GSD ) centre of Allianz Partners will report directly to the Global Qualitative Head of Risk of Allianz Partners.The GDSs are fully fledged share services centers serving worldwide operations of Allianz Partners. Allianz Partners provides globally diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering.The Risk Officer will have responsibility for the GSDs located in India, Thailand or Mexico and they will be responsible for ensuring effective and efficient risk management processes and procedures are implemented and maintained in accordance with the Allianz Partners Global risk management framework as well as regulations in force.They will collaborate closely with first and second line of defense leaders within the GSD or across the company (as required) to ensure timely and transparent identification, assessment and mitigation of risks in the GSD as well as to ensure that the internal control system is effectively integrated within their areas of responsibility.They will provide support for internal control programs and projects designed to identify and manage significant risks related between others to: Operatio...

Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.

Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology

Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology

Position Title: Backend Engineer Location: Noida Job Type: Full-Time Experience Required: 2 4 Years About QueueBuster QueueBuster , founded in 2016, is India's leading Business Super App. Our Android-based Mobile POS (Point of Sale) solution helps businesses of all sizes from large retail stores to small kiosks manage their operations with ease. With features like Billing, Inventory Management, Khata (Credit Ledger), Online Store, Customer Management, and Loyalty Programs, QueueBuster is the go-to platform for modern retail businesses. Role Overview We re looking for a Backend Engineer who is passionate about building fast, scalable, and secure backend systems. You will work closely with our engineering and product teams to design, develop, and maintain the server-side logic and infrastructure powering our mobile POS solution. This is a full-time role based out of our Noida office, and it requires someone who thrives in a collaborative, fast-paced environment. Key Responsibilities Design and develop robust backend services and APIs that power mobile and web applications. Collaborate with frontend developers, product managers, and other stakeholders to deliver high-quality features. Own features end-to-end from concept to production and post-launch maintenance. Build, test, deploy, and maintain applications on cloud platforms. Ensure performance, scalability, reliability, and security of all backend systems. Troubleshoot and debug application issues and identify bottlenecks in performance. Write clean, maintainable, and well-documented code. Perform peer code reviews and contribute to team best practices. Lead architecture and design discussions for backend systems and microservices. Continuously improve development processes, tools, and methodologies. Required Skills & Qualifications 2+ years of hands-on experience in Node.js and MySQL. Experience with PHP and NoSQL databases (e.g., MongoDB, Redis) is a plus. Strong expertise in developing and integrating RESTful APIs. Working knowledge of web server management (e.g., Nginx, Tomcat) and cloud infrastructure. Experience with cloud platforms (e.g., AWS) and services like EC2, Lambda, SNS, SQS. Solid understanding of OOP, data structures, algorithms, and software design principles. Experience with microservices architecture and database design. Proficiency in Linux environments, including troubleshooting and log analysis. Familiarity with version control systems and branching strategies (e.g., Git). Experience with unit testing and maintaining high test coverage. Understanding of system design principles, including scalability and fault tolerance. Knowledge of Agile/Scrum methodologies and CI/CD pipelines. Strong debugging and performance optimization skills. Preferred Qualifications Bachelor s degree in Computer Science, Software Engineering, or a related field. High level of ownership, accountability, and a proactive attitude. Willingness to learn and experiment with new tools and technologies. Prior experience deploying and maintaining live cloud-based applications. Familiarity with tools like ElasticSearch, Neo4j, Redis, or Graph databases is a plus. What You ll Gain Opportunity to work in a fast-growing product company with a national footprint. Ownership of key product components with end-to-end development. Exposure to modern technologies, cloud platforms, and scalable system architecture. Collaborative and high-performance work culture. If you're excited about building systems that impact thousands of businesses across India, we'd love to hear from you. Qualification : Bachelors degree in Computer Science, Software Engineering, or a related field

Deputy General Manager Talent Acquisition (TA Lead) Department: Human Resources Location: Noida Experience: 12 15 Years Business Unit: Avaada Energy Pvt. Ltd. About Avaada Energy Avaada Energy is the flagship entity of the Avaada Group, spearheading India s shift to a cleaner and more sustainable energy future. With a robust presence across solar energy, green hydrogen, and sustainable infrastructure, we are committed to innovation, scalability, and creating large-scale impact through renewable energy solutions. Role Overview We are looking for a strategic and seasoned Talent Acquisition (TA) Leader to head our recruitment function at the Deputy General Manager level. This is a critical leadership role responsible for defining, driving, and scaling recruitment strategies that align with Avaada Energy s aggressive growth plans. The ideal candidate will bring strong expertise in project-based hiring, corporate and leadership recruitment, and a deep understanding of the renewable energy landscape. This is a high-impact role with direct engagement across CXOs, business heads, and project teams. Key Responsibilities Talent Acquisition Strategy & Workforce Planning Develop and execute annual and quarterly manpower plans aligned with the organization s strategic goals. Forecast and manage hiring needs across corporate, site, and EPC functions including engineering, procurement, project management, regulatory, and finance. Build strong talent pipelines for permanent, contractual, and niche technical roles. Conduct competitive benchmarking and track industry hiring trends to proactively identify top talent. Partner with business heads and HRBPs to define workforce metrics and priorities. Leadership Hiring & Stakeholder Management Act as the single point of contact for all recruitment activities across Avaada Energy. Partner with CXOs and senior leadership to drive closure of critical and executive-level roles. Provide strategic counsel to senior stakeholders on hiring best practices, diversity goals, and talent market competitiveness. Process Excellence & Recruitment Operations Oversee end-to-end recruitment lifecycle: job requisition, sourcing, interviewing, offer negotiation, and onboarding transition. Ensure all job postings are up to date across internal systems (Darwinbox, career portal). Establish and track key recruitment SLAs, conversion metrics, and candidate experience benchmarks. Maintain full compliance with company policies, background verification standards, and DEI guidelines. Team Leadership & Capability Building Lead and mentor a high-performing team of recruiters and coordinators across corporate and site locations. Set team KRAs and performance goals, foster a culture of collaboration, and encourage continuous learning. Upskill the TA team in digital hiring tools, AI-enabled recruitment, and employer branding practices. Employer Branding & Campus Hiring Drive campus recruitment for engineering graduates (GETs), diploma trainees, and interns. Collaborate with branding teams to run targeted talent campaigns (job fairs, social media, referral drives). Forge strategic partnerships with placement cells, training platforms, and third-party hiring agencies. Recruitment Analytics & Reporting Publish weekly/monthly dashboards and hiring reports for leadership and board updates. Track and analyze key metrics: TAT, source mix, offer-to-join ratio, cost-per-hire, early attrition, etc. Maintain a centralized repository of interview questions and assessment tools to support standardization and process automation. Ensure recruitment ROI through productivity tracking and continuous process optimization. Required Qualifications & Skills 12 15 years of progressive experience in Talent Acquisition, with at least 3 5 years in a leadership role. Experience in large-scale hiring within EPC, Energy, Infrastructure, or Engineering domains is preferred. Strong track record of executive hiring, project-based recruitment, and talent strategy development. Exceptional interpersonal and stakeholder management skills, with experience working with CXO-level executives. Proficient in ATS platforms (preferably Darwinbox), MS Office, and data-driven recruitment analytics. Demonstrated ability to lead and build high-performing teams. Preferred Education Bachelor's degree in Human Resources, Business Administration, or related field (MBA/PGDM preferred). Opportunity to lead TA for one of India s most ambitious clean energy organizations. High-impact role with exposure to leadership and strategic workforce planning. Collaborative work environment driven by innovation, sustainability, and purpose. Freedom to drive initiatives, build scalable systems, and shape Avaada s future talent landscape. Qualification : Bachelor's degree in Human Resources, Business Administration, or related field (MBA/PGDM preferred)

Job Title: Key Account Manager Location: Noida Function: Airtel Business - Domestic Sales - Enterprise Business Experience: 2 to 6 years Employee Type: Full-time Job Purpose Manage end-to-end telecom and connectivity solutions for a portfolio of 30-35 enterprise accounts, primarily mid to large segment. Drive sales and revenue growth by promoting Data, Voice, VAS, and new product offerings, while ensuring customer satisfaction and retention. Key Responsibilities Build and maintain strategic relationships with key decision makers at multiple levels, including CXOs. Drive revenue growth within assigned accounts through effective account management, focusing on Data and Voice services. Promote solution selling and increase penetration of new products in emerging markets. Collaborate with internal teams (BSG, CE, Networks) and external partners/vendors to achieve business targets and ensure excellent service delivery. Meet business targets related to order booking, revenue generation, collections, new account acquisition, and churn control. Key Competencies Strong commercial acumen with the ability to drive profitable sales. Expertise in consultative selling tailored to enterprise clients. Customer service orientation with a focus on relationship management. Skilled in key account planning and management. Executive presence and confidence in handling CXO-level discussions. Solid understanding of enterprise and carrier telecom products. Excellent negotiation skills. Creative approach to attracting and engaging target customers. Persistent and proactive in following up on sales opportunities.

Sr. Associate, Index Operations Fixed Income Location: Noida, India Department: Operations Group Grade Level: 11 About the Role Join the Fixed Income Index Calculation and Distribution (ICAD) Team, a key part of the Global Index Management & Production Group at S&P Dow Jones Indices. This role focuses on the day-to-day calculation, validation, and dissemination of fixed income indices, supporting critical financial benchmarks used worldwide. Key Responsibilities Perform daily calculation and validation of fixed income indices, ensuring data accuracy and operational excellence. Analyze corporate actions, market data, and pricing inputs to maintain index integrity. Oversee operational workflows and troubleshoot system alerts with technology partners. Lead or assist in automation, new index launches, and system enhancement projects. Collaborate with internal stakeholders across Product Management, Index Services, IT, and Client Coverage. Monitor fixed income market developments to refine index operations and methodologies. Qualifications Bachelor's degree in Finance, Economics, Business, Mathematics, or a related field. 4 5 years of experience in financial services, preferably with exposure to fixed income, derivatives, or commodities. Strong knowledge of financial markets and index concepts. Proficiency in Excel, with additional skills in SQL, Python, MongoDB, or VBA considered a plus. Excellent communication skills, strong analytical ability, and an aptitude for multi-project coordination. Why Join S&P Dow Jones Indices Work with one of the most trusted names in global finance. Gain hands-on experience in index operations that influence trillions in global assets. Be part of a collaborative, innovative environment focused on continuous learning, automation, and efficiency. Qualification : Bachelor's degree in Finance, Economics, Business, Mathematics, or a related field.

Job Title: Senior Cloud Engineer (Azure) Location: Noida, India (Work from Office) Employment Type: Full-Time Industry: Cloud Computing | DevOps | SaaS | Enterprise Tech About the Role We are looking for a Senior Cloud Engineer with hands-on expertise in Microsoft Azure to design, implement, and manage secure, scalable, and high-performing cloud infrastructure. You'll play a pivotal role in enabling cloud-native operations, optimizing costs, ensuring 24/7 availability, and driving automation across the cloud environment. This is an exciting opportunity for someone who thrives in a fast-paced, tech-first culture and is passionate about solving complex infrastructure challenges with automation, performance tuning, and cutting-edge DevOps practices. Key Responsibilities Design, build, and manage robust Azure cloud infrastructure for enterprise-grade applications. Implement and maintain CI/CD pipelines using Jenkins, Git, and other DevOps tools to support seamless software delivery. Ensure high availability, performance, and cost optimization of all Azure services and environments. Automate cloud provisioning and configuration using Terraform, ARM templates, Ansible, Azure CLI, and PowerShell. Troubleshoot system and network issues; conduct root cause analysis and apply long-term fixes. Set up monitoring and alerting systems using Azure Monitor, Nagios, and Graylog to maintain SLA uptime. Collaborate with engineering and product teams to ensure cloud architecture aligns with app design. Ensure compliance with cloud security policies, data governance standards, and disaster recovery protocols. Support containerization efforts using Docker and assist in Kubernetes environment setup (if applicable). Participate in rotational shifts to support a 12x7 production environment. Requirements Must-Have Skills 4 7 years of experience in Azure Cloud Engineering or related infrastructure roles. Deep understanding of Azure services (Compute, Storage, Networking, Security, RBAC). Strong scripting/automation skills in PowerShell, Bash, and Azure CLI. Experience with Terraform, ARM Templates, Ansible, or other IaC tools. Proficiency in CI/CD setup using Jenkins or similar. Familiarity with Linux environments, shell scripting, cron jobs, and server administration. Working knowledge of networking protocols and tools like Wireshark. Strong debugging and troubleshooting skills across OS, network, and app layers. Exposure to security tools such as HashiCorp Vault. Excellent communication and collaboration abilities. Education Bachelor s degree in Computer Science, IT, or related technical field. Preferred Qualifications Microsoft Certified: Azure Administrator Associate, Azure DevOps Engineer, or similar. Experience with Docker and Kubernetes container orchestration. Exposure to multi-cloud environments (AWS or Google Cloud) is a plus. Python scripting for automation is a plus. Shift Details 12x7 Support Model: Open to rotational shifts. 5 working days/week, 9-hour shifts. Work at the forefront of AI and SaaS innovation. Fast-track your career in a cloud-native, DevOps-first organization. Highly collaborative and energetic tech culture. Competitive compensation and performance-linked benefits. Be a key part of building scalable infrastructure for next-gen AI products. Apply today and become a core part of our engineering team driving global impact! Qualification : Bachelors degree in Computer Science, IT, or related technical field.

Job Responsibilities Drive sales growth and team development through the creation of Enterprise strategy, sales management and strategic leadership. Develop and execute business development strategy and plan - both short and long term. Steer the organization through early opportunity identification & management, account & partnership engagement, project level engagement & execution. Responsible for company sales targets, growth in profits and expansion of markets revenue generation from Enterprise Sales vertical. Competitively engage with all the business touch points including engaging with powerful strategic Enterprise departments, agencies and large business aggregators. Put in place Strategies and plans to ensure 100% presence across all emerging business opportunities within the identified business verticals & also ensure that the company emerges Competitive and winning positions. Apply both strategic go-to-market models and more tactical approaches aimed at growing profitable Enterprise engagements and revenue base. Interact with all functional heads of the client company to understand their business processes / complexities for mapping appropriate IT solutions. Build a cohesive, productive team, leverage individual skills and collective talents for making winning proposals and associated business development efforts. Mentoring, designing sales training and incentive programs. Manage the sales teams for effective market penetration and revenue generation. Co-ordinate, lead, motivate and mobilise the company s Sales, Pre Sales, Marketing and Delivery teams. Skill Requirement Bachelor's or Master s degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute. 10+ years of experience in IT Sales- Enterprise Vertical dealing in IT SOLUTIONS comprising Software, Hardware, Networking, Security, Cloud, Data center. Must be Well connected with OEMs in Server Storage, Networking, Security and Cloud Domain. Must have Technical Understanding of Technology, IT products, Cloud, Data Center, SI, Web Hosting, cloud migrations, deployment. Proven hands-on experience on any cloud platform GCP, AWS, AZURE, IBM, ORACLE. Deep understanding of Cloud Technologies (Cloud computing services). Passion for growing businesses. Excellent team handling and mentoring skill. Excellent communication skills. Strong decision-making and problem solving skills. Qualification : Bachelor's or Masters degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute.

Position Summary This role consists of managing the bank relationship of the Allianz Partners legal entities, by selecting the Banks & monitoring their performance, by defining the bank account infrastructure and by ensuring the proper implementation of bank telematics services. Key Result Areas Bank Relationship Management Selection of the banks and other partners, Negotiation and signing of Contracts, Banking Performance Monitoring, Banking Fees Monitoring, Bank Account Infrastructure: Definition of Bank Account Infrastructure for each legal entity, Opening & Closing of Bank Accounts Regular Circularization on bank accounts Bank Telematics management. Definition of telematics services required to perform tasks related to payment/collection, cash management and banking reconciliation. Request of the services to the providers, Telematics Service Performance Monitoring Key Skills Efficiency Strong analytical skills. Ability to synthesize. Ability to consolidate large volume of data into structured and simple outputs. Ability to arbitrate and prioritize. Ability to interact with all levels of the organization. Solutions and results oriented. Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge. Accountability Capacity to learn. Ability to undertake initiative. Customer service. Ability to innovate and seek for advances in technology and practices. Communication Excellent written and verbal communication. Networking skills: Ability to liaise with members of other functions. Ability to work and communicate with different cultures, levels and organizations world-wide. Finance Finance Acumen Treasury Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

JOB DETAILS / ROLE PURPOSE: This role consists of managing the Workforce Planning of the Finance Factory, as well as the related costs. This role is part of the People Management department of Performance Steering division, part of the Finance Factory. It implies to guarantee IT tools, develop and maintain internal controls & procedures, monitor performance of the activities in order to ensure the excellence of the operations under responsibility: Strategic Workforce planning, Recruitment and Exit and HR analytics. KEY RESPONSIBILITIES: Strategic Workforce Planning Analyze the current Finance Factory workforce. Conduct skills gap analysis. Conduct HR cost analysis, including salary, training costs, travels & expenses Anticipate future changes and requirements. Develop, implement and monitor an action plan. Recruitment and Exit Ensure replacements and new positions are timely validated. Monitor and communicate the recruitment and exit status. Monitor and report recruitment and exit statistics. Ensure the HR database is always accurate. HR analytics Ensure HR data in SuccessFactors and HR systems are accurate. Monitor and report HR analytics. PROFILE KEY REQUIREMENTS: Qualifications & Experience Strong analytical skills. Ability to synthesize. Ability to consolidate large volume of data into structured and simple outputs. Ability to arbitrate and prioritize. Ability to interact with all levels of the organization. Solutions and results oriented. Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge. Initiative: Capacity to learn. Ability to undertake initiative. Customer service: Ability to innovate and seek for advances in technology and practices. Other Skills: Excellent written and verbal communication. Networking skills: Ability to liaise with members of other functions. Ability to work and communicate with different cultures, levels and organizations world-wide. Finance: Finance Acumen HR Acumen Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

Position Summary: This role involves managing the bank relationships of the Allianz Partners legal entities by selecting appropriate banks, monitoring their performance, defining the bank account infrastructure, and ensuring the proper implementation of bank telematics services. Key Result Areas: Bank Relationship Management: Select banks and other partners to maintain strategic relationships. Negotiate and sign contracts with banks and other service providers. Monitor banking performance to ensure efficiency and compliance. Monitor and control banking fees to ensure cost-effectiveness. Bank Account Infrastructure: Define the bank account infrastructure for each legal entity within Allianz Partners. Oversee the opening and closing of bank accounts as required. Regularly circulate information on bank accounts to relevant stakeholders. Bank Telematics Management: Define the telematics services required for payment/collection, cash management, and banking reconciliation tasks. Request telematics services from providers and ensure timely implementation. Monitor the performance of telematics services to ensure alignment with company needs. Key Skills: Efficiency: Strong analytical skills with the ability to synthesize and consolidate large volumes of data into simple and structured outputs. Ability to arbitrate and prioritize tasks effectively. Solutions and results-oriented approach to challenges. Openness and flexibility in addressing challenges from different perspectives to find the best solution. Accountability: Ability to learn and take initiative in new areas. Strong customer service orientation and ability to innovate. A focus on advances in technology and practices to improve processes. Communication: Excellent written and verbal communication skills. Strong networking skills with the ability to liaise with individuals across different functions. Ability to work and communicate with a diverse range of cultures, levels, and organizations worldwide. Finance: Strong financial acumen, especially in treasury management. Knowledge of banking operations, payments, collections, and financial reconciliation. About Allianz Group: Allianz Group is one of the most trusted insurance and asset management companies in the world. We care for our employees, their ambitions, dreams, and challenges, making us a unique employer. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and the world around us. At Allianz, we believe in a diverse and inclusive workforce. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, regardless of ethnicity, cultural background, age, gender, nationality, religion, disability, or sexual orientation. Great to have you on board. Let's care for tomorrow.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Production Support Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsible for Production Support & Operation of LifeSys Platform Responsible for client communication on critical issues. Participate in monthly governance/operations discussions with stakeholders Responsible for all internal KPI and external client SLA's for operations and Production Support scope Work with support team across regions (US, Canada and India) for resolutions of tickets and identifying permanent fix. Liaise with internal & external clients for weekly, bi-weekly and quarterly meetings / reports Works with internal Admin leadership for peak-season readiness Join weekly CAB meetings to review and approve the changes Join weekly project release meetings to review project elevations planned and arrange appropriate teams for support for post production validations Support sales / CE/CDE s on the upcoming new deals and provide appropriate information on estimation from support perspective. Generate monthly KPI and SLA reports and share with respective client stakeholders Participate in High Severity calls with SMOC and internal teams for logical closure of issues About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.