Service Performance Analysis Jobs in Bengaluru

Position: Customer Lifecycle Manager Location: Bengaluru Department: Marketing Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is revolutionizing the laundry and dry cleaning industry. We offer fast, reliable service with a 24-hour turnaround, currently operating in 14 global markets. As we expand and grow our dynamic team, we continue to disrupt the industry and deliver exceptional service to our customers worldwide. Role Objective: We are looking for a Customer Lifecycle Manager to drive customer engagement, retention, and long-term value (LTV) in a fast-paced, global environment. This role is crucial in fostering repeat customers on the Laundryheap app and website, utilizing data-driven strategies to enhance customer engagement across various digital channels. The ideal candidate will have a deep understanding of user journeys, retention marketing, and the importance of lifecycle marketing in enhancing customer satisfaction and maximizing customer lifetime value. Your primary objective: How do we make customers place order after order on Laundryheap s app? This will involve leveraging all available resources, including data, tools, cross-functional teams, and marketing channels. Key Responsibilities: Lifecycle Campaign Design & Execution: Define, design, and deploy customer communication journeys aligned with key lifecycle stages, using customer intent signals and lifecycle triggers across multiple channels (SMS, WhatsApp, Email, Push, In-App messaging). The goal is to drive timely actions, leading to habit formation and sustained engagement. Campaign Management: Manage end-to-end campaign setup, including logic, segmentation, creative assets, QA, launch, monitoring, and ongoing optimization. Own campaign design and execution using CRM tools like Braze, defining trigger logic, target audiences, templates, and communication frequency. Performance Analysis & Optimization: Monitor and analyze campaign performance using key platform and channel-specific metrics (e.g., deliverability, conversion rate (CVR), repeat purchase rate, frequency, and LTV). Conduct A/B and multivariate tests to refine messaging, cadence, and channel mix. Localization & Global Collaboration: Ensure all campaigns are localized and relevant to different global markets, working with in-market teams to ensure accurate translations and local insights. Collaborate with Brand, Product, and Customer Research teams to meet campaign goals. Data-Driven Insights & Reporting: Translate customer data and lifecycle metrics into actionable insights for campaign improvement. Leverage data to craft targeted, insight-led campaigns that influence user behavior. Collaboration & Creativity: Work closely with designers and copywriters to create impactful templates that drive customer engagement and conversions. Coordinate with cross-functional teams to ensure a seamless customer experience. Must-Have Experience & Skills: Experience: 3 5 years of hands-on customer lifecycle management experience, preferably in E-commerce or on-demand web and app-based businesses. CRM & Tools Expertise: Proven experience working with CRM tools and content management systems like Customer.io, Braze, or similar platforms. Analytical Skills: Strong analytical skills with the ability to interpret customer data, identify behavioral patterns, and translate insights into actionable strategies. Technical Knowledge: Understanding of email deliverability, push notifications, in-app messaging, and SMS/WhatsApp performance optimization and best practices. Project Management & Organizational Skills: Excellent project management and organizational skills, with the ability to manage multiple initiatives across global markets in a fast-paced, performance-driven environment. Communication & Copywriting: Strong written communication skills with a customer-first mindset, capable of developing persuasive and engaging messaging. Growth Mindset: Comfortable working in a test-and-learn environment, always striving for optimization and efficiency to improve lifecycle outcomes. Be part of a dynamic and fast-growing team in a globally expanding company. Work on innovative projects that push the boundaries of customer engagement. Competitive compensation and benefits in a high-performance culture. Opportunities for personal and professional growth in an international business.

Job Title: Manager Product Development Location: Bangalore Function: Brigade Plus Interior Design Employee Type: Permanent Experience Required: 3 11 years Position Overview We are looking for a dynamic and forward-thinking Product Development Manager to lead the ideation, design, and development of innovative interior product solutions. The ideal candidate should be highly creative, analytically strong, and capable of managing the complete product lifecycle from concept through production while coordinating with suppliers and staying ahead of market trends. This role requires strong communication abilities, problem-solving skills, and cross-functional collaboration with design, vendor, and production teams. Key Responsibilities Product Innovation & Design Proactively develop and conceptualize cutting-edge products, focusing on innovation in interior design elements. Generate a high volume of ideas related to product design, usability, and market fit. Vendor & Supplier Coordination Collaborate with domestic and international vendors to streamline production, ensure quality, and maintain timelines for product delivery. Oversee vendor management processes, including selection, negotiation, and performance evaluation. Market Research & Trend Analysis Conduct ongoing research on competitive products, industry trends, and customer needs. Use findings to refine product offerings and maintain a competitive edge. Development & Execution Manage the entire product development lifecycle, from ideation to prototyping, testing, and final rollout. Ensure alignment of product specs with brand standards, customer expectations, and market requirements. Required Skills & Abilities Core Skills: Product Development & Design Development & Vendor Management Strategic Execution & Market Fit Cognitive Abilities: Fluency of ideas and creative thinking Deductive reasoning for problem-solving Oral expression and comprehension Clear and effective communication Qualifications Educational Background: B.A. / B.Sc. / B.E. / M.Tech or equivalent in a relevant discipline Experience: 3 to 11 years in product development, preferably within interior design, furniture, home d cor, or related industries Required Knowledge Areas Customer & Personal Service Understanding user needs and delivering quality experiences Administration & Management Project planning, team coordination, and resource management English Language Proficiency Strong grasp of grammar, composition, and communication Education & Training Ability to mentor, coach, and guide teams Human Resources Principles Understanding organizational structures, team building, and recruitment practices Qualification : B.A. / B.Sc. / B.E. / M.Tech or equivalent in a relevant discipline

Job Title: Customer Success Executive E-commerce Insights (SaaS | Bangalore) Location: Bangalore, India Experience: 2 5 Years Industry: E-commerce | SaaS | Data Analytics | Customer Success About the Role As part of our Bangalore-based customer success team, you ll work with leading global brands and partners, ensuring seamless service delivery and helping clients unlock the full potential of their e-commerce data. Key Responsibilities Client Ownership & Engagement: Manage a portfolio of global e-commerce clients, acting as the single point of contact for project execution, performance tracking, and customer satisfaction. Cross-functional Coordination: Collaborate with internal teams across product, operations, analytics, and sales to ensure project feasibility, on-time delivery, and client success. Data Analysis & Reporting: Use brand data to track performance metrics, identify business opportunities, and provide actionable insights through regular reporting and dashboards. Insight-Driven Strategy: Translate e-commerce data into strategic recommendations that drive measurable client value and product adoption. Presentation & Communication: Create compelling reports, visualizations, and client presentations for business reviews and stakeholder discussions. Issue Resolution & Project Management: Address client concerns, manage scope adherence, resolve conflicts, and oversee both BAU and ad-hoc project requests. Mentorship: Support and guide junior team members, fostering skill development and team collaboration. Key Requirements 2 5 years of experience in a customer-facing role within a SaaS or E-commerce organization. Strong understanding of e-commerce operations and analytics. Exceptional presentation and communication skills, both written and verbal. Proven ability to manage KPIs, performance reports, and customer success metrics. Experience in data interpretation, storytelling, and visualization tools (e.g., Power BI, Tableau, Excel). Ability to convert complex data into business recommendations and meaningful conversations. Highly organized, detail-oriented, and customer-focused mindset. Strong ethics, proactive approach, and a team player attitude. At Shopalyst, we re building a global, inclusive workplace that empowers individuals from all backgrounds. We believe diversity fuels innovation and growth. If you re ready to make an impact, even if you don t meet every qualification listed, we encourage you to apply.

Lead DevOps Engineer Location: Bengaluru, India Employment Type: Full-time, Hybrid About Neuron7.ai Neuron7.ai is a rapidly growing AI-first SaaS company that is revolutionizing the world of service intelligence. Backed by top-tier venture capitalists in Silicon Valley and a distinguished group of angel investors, we are recognized as a startup to watch. Our platform enables enterprises to make accurate service decisions at scale by delivering service predictions in seconds through the analysis of both structured and unstructured data. At Neuron7.ai, you will be part of a dynamic and innovative team that is pushing the boundaries of service intelligence. We value creativity, collaboration, and a relentless commitment to innovation. This is your opportunity to make a meaningful impact on cutting-edge products at scale, in a fast-growing startup environment. About the Team Join a passionate team of professionals focused on optimizing our infrastructure, deployment processes, and overall system performance. We foster a culture of continuous improvement, where every team member is encouraged to contribute ideas and drive impactful projects. As a Lead DevOps Engineer, you will play a pivotal role in shaping the evolution of our infrastructure and operational efficiency. What You ll Do: CI/CD Pipelines: Lead the design, implementation, and management of CI/CD pipelines to automate and streamline deployment processes. Collaboration: Work closely with software development and IT teams to enhance workflows and ensure efficient release cycles. System Monitoring: Monitor and troubleshoot system performance to ensure high availability and reliability of applications across environments. Cloud Infrastructure: Architect and manage cloud infrastructure (AWS, Azure, GCP) for scalable, secure, and performant application environments. Automation: Automate infrastructure provisioning and configuration management using tools like Terraform, Ansible, or similar technologies. Security & Compliance: Conduct regular system audits, implement security best practices, and ensure compliance with industry standards. Mentorship: Mentor and guide junior DevOps engineers, fostering a collaborative, knowledge-sharing, and growth-focused environment. Documentation: Document processes, configurations, and standard operating procedures to enhance team efficiency and maintain operational excellence. What We re Looking For: Experience: 8+ years of experience in DevOps engineering or a related field. Cloud Expertise: Extensive knowledge and hands-on experience with cloud platforms (AWS, Azure, GCP) and associated services (EC2, S3, Lambda, etc.). Containerization: Strong experience with containerization technologies such as Docker and Kubernetes for managing microservices. Automation Skills: Proficiency in scripting languages (Python, Bash, Ruby) for automation tasks and infrastructure-as-code management. Monitoring & Logging: Familiarity with monitoring and logging tools such as Prometheus, Grafana, and the ELK stack. Problem-Solving: Excellent problem-solving skills with a proactive, solutions-oriented mindset for resolving operational challenges. Collaboration: Strong communication skills with the ability to work collaboratively across teams and influence operational best practices. What We Do and Value: At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to use advanced AI technology to improve service decision-making and we are committed to delivering excellence in all aspects of our work. Company Perks & Benefits: Competitive salary, equity, and spot bonuses Paid sick leave Latest MacBook Pro for your work Comprehensive health insurance Paid parental leave Work from home or from our vibrant Bengaluru office with flexible work arrangements Our Commitment to Diversity and Inclusion: Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, marital status, or any other characteristic protected by law. If you re passionate about optimizing deployment processes, improving infrastructure, and driving operational excellence, we d love to hear from you!

Lead Software Engineer - Backend Location: Bengaluru, India Employment Type: Full-time, Hybrid About Neuron7.ai Neuron7.ai is a rapidly growing AI-first SaaS company that is redefining service intelligence. Backed by top-tier venture capitalists in Silicon Valley and a distinguished group of angel investors, we are recognized as a startup to watch. Our AI-driven platform helps enterprises make accurate service decisions at scale by delivering service predictions in seconds through the analysis of structured and unstructured data. We work across industries, including high-tech devices, manufacturing, and medical devices, enabling service leaders to excel in critical metrics like first-call resolution, turnaround time, and service margins. At Neuron7.ai, you ll be part of an innovative and dynamic team that is shaping the future of service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries. This is your chance to make an impact in a fast-growing startup and work with cutting-edge technology. About the Team As a Lead Software Engineer - Backend, you will play a crucial role in architecting, developing, and optimizing backend systems for our groundbreaking products. You will lead a talented team, collaborating across functions to deliver scalable and high-performance systems. As a leader, you ll also mentor and guide junior engineers to help them grow in their careers. What You ll Do: Backend Systems Design: Lead the design and implementation of scalable, reliable, and high-performance backend systems. Distributed Systems: Develop and optimize distributed systems to handle large-scale traffic and data. System Architecture: Lead the architecture and design of critical components, ensuring robust and efficient solutions. Code Development: Write clean, maintainable, and efficient code that powers our AI-driven platform. Cross-Functional Collaboration: Work closely with product managers, frontend engineers, and other stakeholders to deliver end-to-end solutions. Troubleshooting & Debugging: Solve complex production issues and implement reliable, performance-optimized solutions. Mentorship: Provide guidance and mentorship to junior and mid-level engineers, fostering a collaborative environment. Continuous Learning: Stay updated on the latest trends and advancements in backend development, AI, and distributed systems. What We re Looking For: Experience: Minimum 10 years of professional experience in backend development, with at least 4 years of experience in AI, NLP, or ML. Programming Skills: Expertise in one of the following programming languages: Java, Python, or Golang. Distributed Systems: Proven experience in building and maintaining distributed systems at scale. Cloud Platforms: Familiarity with at least one major cloud platform (Azure, AWS, or GCP). System Design: Strong understanding of system design, architecture patterns, and data structures. Database Knowledge: Experience with relational and NoSQL databases. API Development: Proficiency in developing RESTful APIs and microservices. Security & Performance: Solid understanding of security best practices and performance optimization in backend systems. Problem-Solving Skills: Strong analytical skills with a proven track record of solving complex engineering challenges. Communication: Excellent communication skills with the ability to collaborate across teams and interact with non-technical stakeholders. Preferred Skills: Containerization: Experience with Kubernetes, Docker, or other containerization tools for scalable deployment. Messaging Systems: Familiarity with Kafka, RabbitMQ, or similar messaging systems for real-time data processing. CI/CD: Knowledge of CI/CD pipelines and automation tools to ensure efficient development and deployment. Data Pipelines: Familiarity with data pipelining frameworks such as PySpark, Flink, or similar for real-time processing. What We Do and Value: At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making through advanced AI technology, and we are dedicated to delivering excellence in every aspect of our work. Company Perks & Benefits: Competitive salary, equity, and spot bonuses Paid sick leave Latest MacBook Pro for your work Comprehensive health insurance Paid parental leave Work from home or from our vibrant Bengaluru office with hybrid work arrangements Our Commitment to Diversity and Inclusion: Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, marital status, or any other characteristic protected by law. If you re excited about building innovative backend solutions and want to work with cutting-edge technologies in a forward-thinking team, we d love to hear from you!

Job Title: Product Marketing Manager Equipment Services (EQS) Location: Bengaluru, India Reports To: EQS Global Product Marketing Director About the Role: We are seeking a Product Marketing Manager to join our Equipment Services (EQS) Marketing team. In this role, you will develop and execute strategic marketing initiatives aimed at driving growth for the OptiRun Services Parts and Upgrades Portfolio. This position will be based in Bengaluru, India, and will report directly to the EQS Global Product Marketing Director. Key Responsibilities: Marketing Strategy: Develop and execute a comprehensive annual marketing growth plan for spare parts and upgrades, with a strong emphasis on eCommerce expansion within the EQS business unit. Campaign Management: Design and implement omnichannel awareness and lead generation campaigns to drive lead funnel growth and conversions. Content & Sales Enablement: Collaborate with product management, sales teams, creative agencies, and Marcom to develop persona-driven content, including sales tools, case studies, and digital assets that align with the buyer's journey. Cross-Functional Collaboration: Align with product management, sales, and regional marketing teams to ensure accurate tracking of installed base data and market visibility. Act as the subject matter expert for services e-commerce and service NPIs, and lead Problem-Solving Projects (PSPs) to enhance performance. Market Insights & Competitive Analysis: Collect customer insights (VOC), monitor industry trends, and analyze the competitive landscape to continuously refine marketing strategies and adjust product positioning. Who You Are: Education: Bachelor s degree in Marketing, Business, or a related field (MBA is preferred). Experience: 5+ years of experience in marketing, service product management, or marketing communications, with a strong understanding of service offerings (such as contracts, qualifications, operator training, spare parts, remote monitoring, and eCommerce catalog expansion). Proven Expertise: Demonstrated experience in building and executing lead generation, awareness campaigns, and developing content aligned with the buyer's journey. Project Management: Strong experience managing marketing projects (eCommerce catalog, NPIs, customer VOC, etc.) and driving results across multiple teams. Effective Communication: Ability to communicate clearly and effectively with stakeholders at all levels within the organization. Preferred Qualifications: Familiarity with Danaher Business Tools (DBS), including Transformative Marketing, Launch Excellence, Strategic Segmentation, and PSP. Prior experience with ServiceMax, Salesforce, and Google Analytics. A collaborative and results-driven mindset with the ability to work cross-functionally to achieve marketing goals. Qualification : Bachelors degree in Marketing, Business, or a related field (MBA is preferred).

Job Title: Senior Cloud Development Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving over 100 million users globally. By joining Cloud Software Group, you will make a significant impact, helping real people access the cloud-based products they rely on to get their work done from anywhere. Our team values passion for technology, the courage to take risks, and the empowerment of every individual to dream, learn, and build the future of work. This is an exciting time to bring your skills to the cloud and be a part of our evolving journey! About This Team: We are seeking a Senior Cloud Development Engineer to join our dynamic DaaS (Desktop as a Service) team. In this role, you'll work with cutting-edge cloud technologies to develop and maintain scalable, secure cloud services. You will be a key contributor to the Citrix DaaS Product Line, working alongside a talented team of engineers to build resilient microservices that power our customer-facing applications. Your work will directly influence the experience of customers and partners globally. Job Description: As a Senior Cloud Development Engineer, you will be responsible for: Back-End Development: Improve business logic, enhance existing features, and build new ones to support the Citrix DaaS product line. Collaboration: Work cross-functionally with teams to define, design, and ship new features that enhance the DaaS experience. Continuous Improvement: Research and evaluate new technologies to maximize development efficiency, with a focus on adopting Generative AI tools where applicable. Agile Methodology: Embrace agile practices such as Jira, SCRUM, SAFE, or Kanban to deliver high-quality products on time. Best Practices: Institute coding standards, including code reviews, integration testing, unit testing, logging, and instrumentation to ensure the robustness of the codebase. Troubleshooting: Understand and resolve field issues, performing root cause analysis and implementing preventive measures to improve performance and security in cloud environments. Required Experience/Skills: Bachelor's Degree (BE/BTech) in a technical field or equivalent work experience. 4+ years of relevant work experience in cloud development or software engineering. Strong understanding of computer science fundamentals, particularly algorithms and data structures. Excellent communication and collaboration skills to effectively discuss technical concepts with cross-functional teams. Strong problem-solving and troubleshooting abilities, with an emphasis on resolving performance and security issues in cloud environments. Preferred Qualifications: Development experience with .NET technologies such as C#. Scripting experience with languages such as Python or PowerShell. Familiarity with cloud computing technologies, including platforms like Microsoft Azure or Amazon EC2. Experience with Sumo Logic or Splunk for troubleshooting and monitoring in cloud environments. At Cloud Software Group, you're not just joining a company; you're becoming part of a team that values your contributions and encourages you to innovate. This is your chance to be a part of one of the largest cloud solution providers, working on cutting-edge technologies that impact millions of users globally. You ll have the opportunity to work in a fast-paced, collaborative environment where your skills are valued and developed. Equal Opportunity Employer: Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, gender identity, sexual orientation, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth, or any other protected classification. Qualification : Bachelor's Degree (BE/BTech) in a technical field or equivalent work experience.

Role: Email Marketing & CRM Automation Specialist Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a leading technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to delivering outstanding value across all stages of the project lifecycle architecting, designing, developing, hosting, maintaining, and supporting. We are dedicated to exceeding client expectations and stand by our promise: "Get it right, or make it right." At Aezion, we view our work as more than a job; it s a ministry that reflects our core values. Our Culture: Aezion is driven by our Purpose Love others like Christ and guided by our values of Love, Dependability, Humility, Diversity, Speed, and Innovation. We believe that service defines us, and our dedicated team of 200+ employees work with passion to transform our clients into lifelong partners. Role Overview: We are looking for an Email Marketing & CRM Automation Specialist to join our team and take ownership of lead management and automation processes. You will be responsible for managing CRM software, creating automated workflows, and driving customer engagement through email campaigns. Your expertise in CRM systems, email marketing, and lead nurturing will be critical in optimizing lead conversion and ensuring effective customer communication. Key Responsibilities: CRM Management: Oversee CRM software to organize, store, and manage lead data effectively. Ensure data is up-to-date and accurate for marketing and sales teams. Email Automation & Workflows: Develop and optimize automated email workflows and sequences for lead nurturing, customer engagement, and sales funnel management. Lead Scoring & Segmentation: Implement lead scoring models to prioritize leads based on engagement and behavior, ensuring that the most promising prospects are addressed first. CRM Data Analysis: Track and analyze CRM data to monitor performance, identify trends, and suggest improvements to the marketing strategy. CRM Integration: Integrate CRM with other marketing tools and platforms to ensure smooth workflows and data sharing across systems. Lead Nurturing: Manage and optimize lead nurturing strategies in a B2B environment, ensuring consistent engagement and progression through the sales funnel. Required Skills and Experience: CRM Expertise: Proficiency in using CRM platforms such as HubSpot, Salesforce, or similar to manage lead data and drive marketing automation. Marketing Automation: Advanced skills in setting up, optimizing, and maintaining marketing automation workflows and email campaigns. Data Analysis & Segmentation: Strong experience in customer data analytics, segmentation, and reporting to ensure targeted and personalized marketing efforts. Lead Nurturing in B2B: Expertise in lead nurturing, particularly within a B2B environment, managing sales funnels, and maximizing lead conversion rates. CRM & Marketing Integration: Ability to integrate CRM systems with other marketing technologies and tools to create a seamless experience for both customers and internal teams. Email Marketing Tools: Proficiency in email marketing platforms and tools, with a focus on driving engagement and optimizing email performance. Preferred Qualifications: Experience with HubSpot CRM or other advanced marketing automation platforms. Proven track record in managing large-scale email marketing campaigns and nurturing leads in a B2B environment. Strong understanding of customer behavior, lead scoring, and email campaign optimization.

Job Description: Site Reliability Engineer - OCI Cloud Engineering Team Role: Site Reliability Engineer (SRE) Team: OCI OLTP (Online Transaction Processing) Location: Kiev Career Level: IC2 Experience: 5+ years Overview: Oracle Cloud Infrastructure s (OCI) OLTP organization is seeking a Site Reliability Engineer (SRE) to join our dynamic and fast-paced Cloud engineering team. The team is responsible for mission-critical distributed systems and cloud services, and we are looking for an engineer who is deeply interested in databases, distributed systems, and cloud services. If you thrive in an environment where innovation, problem-solving, and operational excellence intersect, this is an exciting opportunity for you! As a member of the SRE services, you will focus on Cloud Services, building deployments, operations, security vulnerability mitigation, and automation. You will be instrumental in fostering a culture of Site Reliability Engineering (SRE) within the team, and your work will directly contribute to ensuring the stability, performance, and reliability of Oracle s global cloud service infrastructure. This role requires someone who is adaptable, highly motivated, and capable of managing large-scale cloud environments with a focus on continuous improvement. Key Responsibilities: Cloud Service Operations & Reliability: Deploy, operate, and maintain large-scale cloud service products in a highly available, fault-tolerant, and scalable environment. Collaborate with internal teams to identify and mitigate cross-team issues that pose operational risks to cloud services. Focus on systems reliability and ensure the continuous availability of cloud services by automating tasks and eliminating manual interventions. Automation & Improvements: Automate operational tasks and improve service deployments, focusing on scaling, performance, and uptime. Contribute to CI/CD systems, ensuring seamless integration and continuous delivery for cloud-based services. Leverage automation tools such as Terraform, Grafana, and Bitbucket to streamline operations. Security & Incident Response: Mitigate security vulnerabilities within cloud services and ensure compliance with Oracle's security standards. Participate in on-call rotations to provide immediate troubleshooting support and ensure rapid issue resolution. Perform deep analysis of service performance and collaborate with team members to diagnose and resolve issues that affect service availability or performance. Collaborative Problem-Solving: Work closely with cross-functional teams, including development, database, networking, and storage experts, to ensure the reliability and performance of services. Identify systemic issues and potential risks, develop solutions, and ensure proper documentation and communication with stakeholders. Documentation & Knowledge Sharing: Contribute to documentation such as runbooks, operational guides, and troubleshooting manuals. Mentor junior engineers and share knowledge on best practices for site reliability engineering and cloud service operations. Continuous Learning: Stay up to date with new cloud technologies, trends, and best practices, and actively implement them in your day-to-day work. Technical and Professional Requirements: Cloud Services & Infrastructure: 5+ years of experience in SRE, DevOps, or Automation roles with a focus on large-scale infrastructure and cloud services. Hands-on experience with cloud platforms (e.g., OCI, AWS, Azure) and expertise in compute, database, networking, and storage services within cloud environments. Automation & Tooling: Proficiency with automation tools such as Terraform, Grafana, LumberJack, and Shepherd. Solid experience in using CI/CD tools and processes for cloud service deployments and operations. Scripting & Systems: Strong knowledge of scripting languages, particularly Python and Java. Familiarity with Linux systems, docker containers, virtualized infrastructure, and orchestration (e.g., Kubernetes). Performance & Troubleshooting: Excellent troubleshooting skills with a focus on performance, availability, reliability, and scalability of distributed systems. Experience in operating fault-tolerant, highly available, high-throughput distributed systems. Security & Incident Management: Familiarity with security practices and mitigating security vulnerabilities in cloud services. Proven ability to handle incident response and provide efficient troubleshooting during on-call rotations. Collaboration & Communication: Strong verbal and written communication skills, capable of working effectively with diverse teams across multiple geographies. Ability to work in a highly collaborative environment, driving operational excellence and customer satisfaction. Preferred Qualifications: Experience in operating and maintaining multi-tenant, cloud-based infrastructure with a focus on scalability and high availability. Familiarity with tools and platforms like Grafana, Prometheus, and other observability and monitoring tools. Experience in networking and storage technologies in a cloud environment. Joining OCI s OLTP team as an SRE gives you the opportunity to work with cutting-edge technologies and contribute to the operational excellence of Oracle s global cloud infrastructure. This is a chance to grow your skills in a highly dynamic environment and to solve complex problems that directly impact mission-critical cloud services. With a focus on automation, scalability, and high performance, you will be an essential part of a team that powers Oracle s leading cloud services. If you are an experienced engineer passionate about cloud technologies, automation, and ensuring the reliability of large-scale systems, we encourage you to apply and join us in this exciting journey!

Company Overview: At ABB, we are committed to addressing global challenges and creating sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive us to innovate, while our focus on diversity, inclusion, and equal opportunities ensures a dynamic and inclusive work environment where everyone can thrive. Role Summary: We are scaling RUN Services, and we need a hands-on Operations Manager with deep technical expertise to ensure the operational stability, performance, and compliance of our applications. In this role, you will be responsible for managing key applications, ensuring service uptime and performance optimization, and maintaining security and compliance. You will also drive continuous improvement in IT operations and collaborate with global teams to solve complex technical challenges. Key Responsibilities: Operational Management: Own and manage the operational execution of key applications, ensuring 99.9% uptime and service stability. Technical Expertise & Troubleshooting: Act as the go-to technical expert for diagnosing, troubleshooting, and resolving infrastructure and application issues. Performance Optimization: Optimize system performance by proactively identifying inefficiencies and implementing solutions to improve service quality. Compliance & ITIL Processes: Ensure compliance with ITIL processes, security standards, and corporate policies across all applications. Vendor Management & SLA Definition: Collaborate with vendors to define Service Level Agreements (SLAs), monitor service quality, and manage technical escalations. Process Automation: Automate and enhance operational processes to improve the efficiency, resilience, and scalability of RUN Services. Onboarding of Applications: Support the onboarding of applications, ensuring seamless transitions into RUN Services. KPI Monitoring & Reporting: Monitor and analyze Key Performance Indicators (KPIs), providing insights and recommendations to improve service quality and meet business objectives. Qualifications & Requirements: Experience: 3-5 years of hands-on experience in IT operations, managing enterprise applications and infrastructure in dynamic environments. Technical Expertise: Strong knowledge of cloud platforms (Azure/AWS), Linux/Windows systems, networking, and databases. Proficiency in using automation tools, CI/CD pipelines, and monitoring solutions. ITIL Knowledge: Strong understanding and experience in ITIL frameworks and service operations, especially in Incident, Problem, and Change Management. Troubleshooting & Problem Solving: Proven track record in diagnosing, troubleshooting, and resolving complex IT incidents and performance issues. Certifications (Preferred): Certifications in cloud technologies (Azure/AWS), ITIL, or infrastructure-related credentials are a plus. Scripting & Automation Skills: Advanced skills in scripting, automation, and monitoring to drive operational excellence and process improvements. Communication Skills: Strong written and verbal communication skills in English, with the ability to work effectively with global teams and stakeholders. High-Pressure Performance: Ability to thrive in high-pressure environments, managing multiple priorities while maintaining service excellence. At ABB, we value collaboration, creativity, and sustainable solutions. As an Operations Manager in Run Services, you will play a crucial role in driving operational excellence, ensuring application performance, and continuously improving our IT service delivery. Join a global team of forward-thinking professionals, and contribute to shaping the future of IT operations at ABB.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards not to mention various social and recreational activities, all of which are location specific. Job Description: Lead Engineer, Infrastructure and Security The Lead Engineer will take the lead in resolving complex Security Tooling issues and managing escalations to the CCI team and vendors. This position will then plan and work to remediate any misconfigurations to align with Stryker standards that protect while ensuring overall stability. To do this, they will work across multiple teams and functions to help determine issues and use multiple technology platforms to discover issues. Individuals in this position have a broad understanding of key technologies, but a focus on our key toolsets and typically enterprise operating systems. What You Will Do: Provide security support for IT and Security operations and support infrastructure improvements. Provide leadership, vision, and a strong understanding of typical infrastructure platforms and general security principles. Anticipate and recommend changes to processes and documentation that help meet organizational goals and exceed industry best practices and requirements to ensure the security of Stryker assets. Consolidate progress reports and present them in meaningful ways to demonstrate progress to Stryker leadership. Adapt to ever-changing situations by finding more efficient methods to solve problems and train staff on best practices for deploying and managing security software and configurations. Help align security solutions with business strategies, working primarily with line management and IT Business Partners to ensure business security deliverables are aligned with Stryker s global strategy and intervene when appropriate. Improve communications and relations, ensuring the integration of security in technology programs and services across Stryker. Drive adherence to security policies, security programs, and plans; and integrate and coordinate execution of security policies. Implement automation to improve process efficiency and the security tooling compliance state. What You Will Need: Required Qualifications: Minimum Bachelor s Degree in Computer Science or related field. 7 to 10 years of IT Engineering/Operations experience. Strong knowledge of common Datacenter operating systems (MSFT, RHEL). Hands-on experience with Networking, Security Tooling, and Troubleshooting. Strong knowledge of Microsoft Office, specifically Excel for Data Analysis. Preferred Qualifications: Experience with Linux Operating System. Experience with Vendor Management and Project Management. ITIL Foundation and CompTIA Security+ certification is a plus. Health Benefits: Medical and prescription drug insurance Dental insurance Vision insurance Critical illness insurance Accident insurance Hospital indemnity insurance Personalized healthcare support, wellbeing program, and tobacco cessation program Financial Benefits: Health Savings Account (HSA) Flexible Spending Accounts (FSAs) 401(k) plan Employee Stock Purchase Plan (ESPP) Basic life and AD&D insurance Short-term disability insurance About Stryker: Stryker offers innovative products and services in MedSurg, Neurotechnology, and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements, employees and new hires in sales and field roles that require access to customer accounts as a function of their job may be required to obtain various vaccinations as an essential function of their role. Qualification : Minimum Bachelors Degree in Computer Science or related field.

Software Engineer at Google Minimum Qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree in an industry setting. 2 years of experience with data structures or algorithms in either an academic or industry setting, and building software for data privacy or security (e.g., identity and access management). Experience with C++, infrastructure design, and Android app development. Preferred Qualifications: Master's degree or PhD in Computer Science or related technical fields. 2 years of experience with performance, large scale systems data analysis, visualization tools, or debugging. Experience developing accessible technologies. Experience with Security Analysis, Program Analysis, Decompiler. Knowledge of code and system health, diagnosis and resolution, and software test engineering. About the Job: Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. In this role, you will participate in the development of large scale Google infrastructure Design, as well as develop, and maintain scalable Google wide infrastructure to scan 1 million Android apps per day, manage Petabytes of analysis data, and protect over 3 billion devices. You will build systems to manage and extract intelligence from various sources and make the intelligence available to various internal systems and stakeholders The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products from apps to TVs, from laptops to phones that have an impact on people s lives across the world. Responsibilities: Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.

Software Engineer at Google (Android Focus) Minimum Qualifications: Bachelor s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree in an industry setting. 2 years of experience with data structures or algorithms in either an academic or industry setting, and with Android application development. Experience in Android, Kotlin, Java, Mobile App Development, API Design. Preferred Qualifications: Master's degree or PhD in Computer Science or related technical field. 2 years of experience with performance, large-scale systems data analysis, visualization tools, or debugging. Experience developing accessible technologies. Experience in code and system health, diagnosis and resolution, and software test engineering. Experience in backend e-commerce, internationalization, and localization. About the Job: Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. In this role, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products from apps to TVs, from laptops to phones that have an impact on people s lives across the world. Responsibilities: Write product or system development code. Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.

Job Title: Application Developer - IBM Consulting Introduction: As an Application Developer in one of IBM's Consulting Client Innovation Centers (Delivery Centers), you'll be at the forefront of delivering deep technical expertise to both public and private sector clients worldwide. Our delivery centers offer locally based skills that drive innovation and facilitate the adoption of new technologies. At IBM, your role will involve transforming business requirements into code, contributing to the development of customized systems in an agile environment. By leveraging the latest tools, technologies, and education, you will help accelerate IBM's and its clients' digital transformations globally. Your work will integrate seamlessly with enterprise systems, creating solutions that drive innovation and business success. This is an exciting opportunity to make a global impact while advancing your career in one of the world's leading technology companies. Your Role and Responsibilities: Solution Design & Development: Address functional needs by designing and developing solutions using multiple technologies, converting high-level designs into functional and technical specifications. Application Support & Performance: Provide functional support services to ensure applications meet customer performance, availability, service level agreements (SLAs), and satisfaction targets. Project Management & Governance: Ensure adherence to project management practices and processes such as software application development, testing, service management, change management, and root cause analysis (RCA). Project Execution: Plan and manage medium to large-scale, complex, integrated application or platform projects, ensuring they are executed effectively within scope, timeline, budget, and quality parameters. Best Practices & Design Reviews: Define and promote coding best practices within your team. Perform design reviews to ensure the robustness and quality of the developed solutions. Required Technical and Professional Expertise: Languages & Frameworks: Proficiency in Java 8 and above, Spring Boot, and REST API Design & Development. Database & ORM: Experience with Spring Data/JPA/Hibernate and working knowledge of databases such as SQL Server/DB2. Containerization & Orchestration: Expertise in Docker, container orchestration platforms like OpenShift or Kubernetes. Messaging Systems: Familiarity with messaging platforms such as RabbitMQ and Kafka. CI/CD: Experience with continuous integration and continuous deployment tools such as Azure DevOps and Drone.io. Monitoring & Alerting: Knowledge of monitoring and alerting systems like AppDynamics and Prometheus. Preferred Technical and Professional Expertise: Log Management & Visualization: Experience with the ELK Stack (Elasticsearch, Logstash, Kibana) for log management and analysis. Data Visualization & Monitoring: Familiarity with Grafana for data visualization. Cloud Computing: Experience with AWS and cloud-based application deployments. Innovative Culture: At IBM, you ll work with cutting-edge technologies that are transforming industries globally. Global Impact: Your work will directly contribute to the success of clients worldwide by delivering impactful solutions. Career Growth: Gain access to professional development programs, training, and mentorship that will accelerate your career. Dynamic Work Environment: Join a diverse, collaborative team where creativity and new ideas are highly encouraged. If you're passionate about developing innovative solutions, transforming business needs into code, and working with the latest technologies, apply today to join IBM Consulting and make a significant global impact.

Overview The Microsoft Azure Storage team is looking for a Senior Software Engineer - Azure Storage with design, coding, and testing skills, to develop strategy and automation to validate Azure's massive distributed storage system. We are looking for talented Senior Software Engineer - Azure Storage who are customer obsessed and passionate about creating high quality end to end experiences that delight customers. You will have an opportunity to make high impact changes on a daily basis as you work on a hyperscale storage system that may indirectly or directly be used daily by your friends and family. Microsoft s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, or C# OR equivalent experience. 3+ years of experience in developing software/drivers for Windows PCs or Embedded systems. 3+ years of experience with Windows Kernel debugging, Windbg Debug Extensions, and auto analysis 3+ years of experience building scalable, distributed services. Familiarity with engineering build tooling and automation at scale. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Additional / Preferred Qualifications: Experience with a large scale storage, high quality code, distributed systems, and cloud services. Competent in software engineering practices, coding and foundation in data structures, algorithms with testing, debugging and analytical skills. Knowledge of UMDF/KMDF driver fundamentals and knowledge of new hardware platform enablement and bring-up activities. #Azurecorejobs Responsibilities Design, develop and operate scalable, low latency and high throughput cloud services and frameworks to stress storage backend. Work on complex and critical cloud scale storage features integration. Play a crucial role in the product quality by designing end to end scenario validation. Develop software and infrastructure for new hardware storage solutions (Windows Drivers, Windows services, fault analysis automation, performance analysis). Experiment, study and analyze the system behavior, health under different load conditions. Take an active role and partner with peer teams and external partners to ensure new storage features meeting target availability, security and reliability. Drive cross organization Quality initiatives to streamline release quality gates and release pipeline. Being part of Azure core team, work on the product code base to improve its test-ability, diagnostic-ability, debug-ability and overall product health for the storage system. Qualification : Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, or C# OR equivalent experience.

What Gramener Offers You Gramener provides an inviting workplace with talented colleagues from diverse backgrounds, clear career paths, and steady growth prospects. We offer ample opportunities to innovate and be part of an ecosystem focused on building easily configurable data applications for storytelling with data in both public and private sectors. Roles and Responsibilities Design, implement, and manage CI/CD pipelines using Azure Pipelines for automated build, test, and deployment processes. Manage source control with Azure Repos and integrate version control practices into development workflows. Set up project management and tracking with Azure Boards, collaborating across development, QA, and operations teams. Automate infrastructure provisioning using Infrastructure as Code (IaC) tools like Terraform, ARM templates, and Bicep. Implement and maintain Docker containerization and orchestrate applications with Azure Kubernetes Service (AKS). Monitor application performance and system health using Azure Monitor, Application Insights, and Log Analytics. Implement DevSecOps practices, managing secrets with Azure Key Vault and ensuring security best practices. Optimize Azure cloud resources for performance and cost efficiency, utilizing auto-scaling features for scalability. Collaborate with cross-functional teams to troubleshoot and resolve pipeline and infrastructure issues. Manage cloud storage, databases, and networking using Azure Storage, Azure SQL Database, and Azure Virtual Networks. Skills and Qualifications 5+ years of experience with Azure DevOps tools: Azure Pipelines, Azure Repos, Azure Boards, and Azure Artifacts. Proficiency in Infrastructure as Code (IaC) using Terraform, ARM templates, or Bicep. Hands-on experience with Docker and Kubernetes (AKS) for container orchestration. Strong knowledge of monitoring and logging tools: Azure Monitor, Application Insights, and Log Analytics. Familiarity with Azure cloud services: Azure Storage, Azure SQL Database, Azure Virtual Networks, and Azure Key Vault. Scripting skills with PowerShell, Bash, or Python. About Us At Gramener, we help organizations make data-driven decisions by providing strategic data consulting and laying out roadmaps for data transformation. Our services focus on converting data into a strategic differentiator through data visualization, analysis, and custom solutions, enabling clients to derive actionable insights from large datasets.

Job Overview: Develop, integrate, enhance and solve Salesforce Sales Cloud and CPQ solutions. Complete technical projects and maintain live services as technical lead of a cross-disciplinary and geographically diverse team. Deep technical expertise, ensuring systems are performant and fit-for-purpose, with a requirement for on-call support as needed. Responsibilities: Core responsibilities include but not limited to: Lead technical design, development and implementation of Salesforce products and services. Modernise and/or improve Salesforce live services through continuous improvement. Design, develop, and maintain solutions within a DevOps environment, including the creation and upkeep of comprehensive documentation. Ensure sustained service performance levels for Salesforce products and services including responding to and resolving incidents. Required Skills and Experience: Strong IT background with consistent track-record in complex Salesforce projects. Hold at least a B.Tech in computer science, information technology, or a related field, at least 6 years of overall experience in similar role within a large, global organisation of which minimum 3 years working with Salesforce Sales Cloud & CPQ. Successful history as technical lead in large-scale projects from inception to completion needed. Ability to work autonomously, commitment to staying abreast of the latest industry developments. Sales Cloud: Lead, opportunity, quote, and product management; Sales Cloud-specific functionalities like Opportunity Teams, Sales Path, and Collaborative Forecasts. Configuration: Salesforce objects, fields, page layouts, record types, and security settings (profiles, permission sets, role hierarchy, sharing rules); Experience in setting up and customising sales processes, stages, and workflows. Automation: Automating sales processes using Flows; build sophisticated automations tailored to sales operations. Custom Development: Proficiency in Apex, Visualforce, Lightning Component Framework and Aura Components; Salesforce DX and version control. Salesforce CPQ: Product-rules, price-rules, discount schedules, quote templates, and approval processes; CPQ bundle configurations, options constraints, and configuration attributes. Complex pricing scenarios tailored to business needs. Nice To Have Skills and Experience: Integration: Integrate external systems using Salesforce APIs (REST, SOAP, Bulk, Metadata); Middleware platforms like MuleSoft. Data Management: Import, export, and migration; quality and governance principles; database concepts and modelling within Salesforce. Reporting and Analytics: reports and dashboards within Salesforce catering to specific needs of CPQ analysis, such as quote accuracy, discount levels, and sales performance. Salesforce Certified Sales Cloud Consultant and/or Certified Administrator; additional certifications like Certified Advanced Administrator or Certified Platform Developer; Certified CPQ Consultant! Experience with Agile practices, including familiarity with Scrum and Kanban frameworks for managing development cycles and delivering incremental improvements! In Return: Arm is an equal opportunity employer, committed to providing an environment of mutual respect, where equal opportunities are available to all applicants and colleagues. Arm prohibits discrimination or harassment of any kind based on race/ethnicity, religion, national origin, age, sex, sexual orientation, gender, gender identity and expression, disability, neuro-diversity, pregnancy, medical condition, marital status, citizenship status, military/veteran status, as well as those characteristics protected by applicable laws, regulations and ordinances. Arm s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. #LI-KR2 Accommodations at Arm At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect wher...

Position: Manager Automation/Self-Service Business: Future of Experience Location: Bangalore About Juniper Networks At Juniper, we believe the network is the greatest vehicle for knowledge, understanding, and human advancement. Delivering an experience-first, AI-Native Network depends on the creativity and dedication of our people a philosophy we call the Juniper Way. Job Summary We are seeking a highly accomplished professional with 15+ years of experience in developing and managing self-service and automation solutions powered by AI and Machine Learning (ML). The ideal candidate will have a proven track record of leading cross-functional teams, optimizing processes, and driving innovation in support and services functions. Role and Responsibilities Customer/Stakeholder Focus Maintain strong customer focus and drive innovation to meet business outcomes. Facilitate communication among internal and external stakeholders. Coordinate across technical teams to ensure timely service restoration, resolution, and root cause analysis. Monitor the effectiveness of implemented AI/automation solutions and continuously optimize them. People Management Hire, train, and develop a high-performing team to deliver business goals. Demonstrate exceptional team management, fostering collaboration and innovation. Address conflicts and resolve team issues promptly and effectively. Plan team capacity and ensure adequate staffing to meet project demands. Business Strategy & Execution Develop and execute a strategic roadmap for AI and automation in support & services, aligning with overall business objectives. Identify opportunities to optimize processes, reduce costs, and enhance user experience through AI-driven solutions. Ensure compliance with relevant regulations and industry standards. Track solution performance and make data-driven improvements. Required Skills Strong understanding of AI and traditional ML models architecture, infrastructure, and frameworks. Proficiency in data analytics tools, models, and interpretation. Project management expertise with experience in large-scale automation initiatives. Familiarity with APIs and modern-stack technologies is beneficial. Education & Experience Bachelor s degree in Engineering, Computer Science, or a related field (Master s preferred). 15+ years of experience, with at least 7 years in people management within relevant domains. Our Values The successful candidate will be a role model for the values of the Juniper Way: Be Bold Build Trust Deliver Excellence Equal Opportunity Statement Juniper Networks is an equal-opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability, or veteran status. We provide reasonable accommodation for individuals with disabilities throughout the hiring process. Qualification : Bachelors degree in Engineering, Computer Science, or a related field (Masters preferred).

About GBFS Team: The Global Business and Finance Support (GBFS) team provides operational support to Qualcomm s headquarters and global regional teams, focusing on finance and business operations activities such as sales incentive planning, reporting, forecasting, basic analysis, and deriving insights from key business metrics. This role is designed to offer world-class internal support to sales teams, customer service, and HQ, ensuring seamless operations and helping them overcome business challenges with the help of tools like Salesforce, Tableau, and Power BI. General Summary: As a Business Operations Analyst, you will be responsible for supporting sales performance, forecasting, data analysis, and CRM management. The ideal candidate will possess strong analytical and technical skills, collaborate with cross-functional teams, and have a passion for delivering valuable business insights. Key Responsibilities: Generate detailed sales performance reports and dashboards, providing actionable insights to inform strategic decisions. Prepare accurate sales forecasts and assist with incentive planning. Collaborate with cross-functional teams, such as sales, finance, and IT, to ensure process alignment and operational efficiency. Maintain and optimize the Salesforce CRM system, ensuring data accuracy and supporting sales activities. Support monetization processes and analyze business performance metrics. Conduct transition calls and process reviews with HQ and global regional teams. Document processes, prepare reports, and offer recommendations for process improvement. Flexibly participate in evening calls (8 PM 11 PM IST) or work in shifts (2:30 PM to 11:30 PM) as needed for reviews and global coordination. Perform additional ad hoc business operations activities as required. Minimum Qualifications: 4 6 years of relevant experience in business analysis and operations activities. Strong proficiency in Advanced Excel, Salesforce, and incentive reporting and analysis. Solid understanding of business process monetization. Excellent analytical and problem-solving skills with a conceptual approach to data analysis. Strong communication skills (both verbal and written) and ability to work with global teams. Flexible schedule, with availability for evening calls and HQ reviews. Preferred Qualifications: Experience with tools such as Tableau and Power BI for data visualization and reporting. Educational background in Business Analytics, Business Administration, or related fields from a reputed B-school. Bachelor s degree in Science, Technology, Commerce, or Economics. Diploma in Business Analytics is a plus. Why Join Qualcomm? At Qualcomm, you ll work in a dynamic and innovative environment, collaborate with global teams, and contribute to cutting-edge business operations. We offer: Opportunities for learning and professional growth. Flexible working arrangements and a supportive work culture. The chance to work with some of the brightest minds in the industry. Qualification : Bachelors in science / B Tech / commerce / economics and/or

About UniOps Unilever Operations (UniOps) is the global technology and operations engine of Unilever, providing business services, enterprise solutions, and technology support to drive efficiency and innovation. With operations in 190+ locations, UniOps ensures seamless execution of business strategies and enables Unilever to be Purpose-Led and Future-Fit. Purpose of the Role We are looking for a Senior Executive Parent & Holding (P&H) Reporting to be based in Bangalore. P&H Reporting is responsible for the financial, management, and regulatory reporting of 90+ Unilever legal entities in the UK and the Netherlands, including Unilever Plc, the top holding company. This is an individual contributor role, with potential management of contract resources/interns. The role requires strong collaboration with: Group Treasury UL Country Finance & Business Partners 3rd Party Service Providers External & Internal Auditors Local/Country Finance Controllers Key Responsibilities 1. Monthly & Statutory Reporting Prepare monthly internal & external reports for consolidation and statutory reporting, including: Inter-Company Transactions Dividends & Royalty Reports Overall Financial Performance Ad-hoc Financial Analysis & Queries 2. Impairment Assessment & Reconciliation Conduct impairment analysis for intangibles and investments. Ensure timely reconciliation of all inter-company balances for Unilever s holding companies. 3. Balance Sheet Substantiation & Tax Compliance Prepare Balance Sheet Substantiation for review by financial controllers. Support UK and NL tax teams with financial data for tax return preparations. Provide information for financial/statistical surveys conducted by UK & Netherlands regulators. 4. Compliance & Control Ensure compliance with Unilever s Group Financial Control Framework to maintain robust financial controls. Prepare statutory financial statements for entities managed by the P&H team. Skills & Qualifications Essential Qualifications & Experience CA (Chartered Accountant) with technical accounting expertise OR CA Intermediate/CMA with 3+ years of financial accounting/RTR experience in a large MNC or audit firm. Proficiency in MS Excel & PowerPoint. Preferred Qualifications & Experience IFRS Diploma (a plus, but not mandatory). SAP knowledge (desirable, but not required). Technical Skills Financial Accounting & Reporting: Expertise in managing financial transactions, reporting, and ensuring compliance. IFRS Expertise: Ability to prepare financial reports under IFRS & local statutory requirements. Financial Systems & Controls: Strong understanding of financial integrity, audit processes, and best accounting practices. Analytical Thinking: Ability to identify key financial issues, analyze trends, and implement solutions. Leadership & Behavioral Skills At Unilever, we look for people who embody our Unilever Behaviors: Passion for High Performance Takes ownership of results, drives focus and motivation, and ensures speed & efficiency in execution. Personal Mastery Sets high standards and actively works on personal growth, resilience, and well-being. Consumer Love Puts the consumer at the heart of everything we do. Why Join Unilever? A Purpose-Driven Career Work in a company that believes in using business as a force for good. Impact at Scale Contribute to financial strategies that support global operations and sustainability goals. Career Growth & Learning Access mentorship, leadership training, and development programs. Diverse & Inclusive Workplace At Unilever, we celebrate diversity and equal opportunities for all. Ready to make an impact? Apply now! Key Enhancements: Concise & Engaging Format Easier to read and understand. Stronger Employer Branding Highlights Unilever s impact and work culture. Emphasis on Growth & Innovation Appeals to top talent. Clear Role Breakdown Structured responsibilities and skills. Qualification : CA Intermediate/CMA with 3+ years of financial accounting/RTR experience in a large MNC or audit firm.