Service Portal Jobs in Bengaluru

856 Jobs Found

BS

Service Delivery Executive

Blue Star

3-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Service Delivery Executive Department: Unitary Service Location: Bengaluru Job Purpose The Service Delivery Executive is responsible for ensuring high-quality service delivery and achieving revenue targets through effective management of service operations and channel partners. This role focuses on preventive maintenance, complaint resolution, and maintaining a high Customer Satisfaction Index (CSI). Key Responsibilities Complaint Management: Monitor open service complaints and ensure timely closure according to SLAs. Revenue Generation: Achieve financial targets through AMC, spare parts sales, and specialized service offerings. Quality Assurance: Adhere to preventive maintenance schedules and conduct regular service quality audits. Data Management: Maintain accurate customer information and end-user data within the internal systems. Customer Engagement: Drive proactive engagement to resolve concerns and improve the Customer Satisfaction Index (CSI). Partner Operations: Manage invoice processing, defective spare returns, and warranty claims from channel partners. Market Feedback: Collect and report competitor insights and market trends to HQ. Process Implementation: Ensure all channel partners adhere to standard systems and processes for smooth operations. Key Skills & Competencies Strong knowledge of UCPG products and service offerings. Technical expertise in service operations and channel management. Proficiency in vendor and dealer management. Strong negotiation, presentation, and interpersonal skills. Qualifications & Experience Education: Diploma or B.E. in a relevant discipline. Experience: 3 8 years in Service Delivery, Customer Support, or related roles. Qualification : Diploma or B.E. in a relevant discipline

Service Delivery Service Delivery Delivery service Executive
ON

Senior Product Designer

Observe.ai Networks Private Limited

7-9 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Product Designer Location: Bengaluru About Us: Observe.AI Observe.AI is a leading AI-powered platform transforming customer experience through intelligent automation. Our platform enables enterprises to deploy AI agents that seamlessly manage customer interactions, providing natural, human-like conversations with predictable outcomes. By combining advanced speech understanding, workflow automation, and enterprise-grade governance, Observe.AI enhances both human and AI agent performance. Our clients, including DoorDash, Affordable Care, Signify Health, and Verida, rely on Observe.AI to revolutionize their customer experiences, accelerating service delivery, boosting operational efficiency, and building stronger customer loyalty across all communication channels. As a member of the Product Design Team, you ll collaborate with a diverse group of talented individuals. We are committed to cultivating a strong design culture one that emphasizes collaboration, mentorship, and design excellence. Here, your work will directly influence product strategy, improve workflows, and help set new industry standards for user experience. As a Senior Product Designer, you ll play a pivotal role in shaping the user experience and interface of our products, bringing designs to life that empower our users and push the boundaries of the AI-powered solutions we deliver. What You ll Be Doing: Lead Design Solutions: Take ownership of design projects across multiple product areas, creating scalable and flexible design systems that enhance user experiences. Product Vision & Strategy: Help refine and define the long-term design direction of our products, working both independently and collaboratively with cross-functional teams to set strategic design goals. User Research & Data-Driven Design: Utilize qualitative and quantitative research to inform design decisions, ensuring solutions effectively meet user needs and solve real-world problems. Visual & Interaction Design Excellence: Create polished, high-quality, visually appealing, and user-friendly designs. Consider accessibility, responsiveness, and edge cases to ensure optimal usability. Design Systems Contribution: Help evolve and improve our design systems, contributing to consistency and efficiency across Observe.AI s platform. Cross-Functional Collaboration: Work closely with product managers, engineers, and other stakeholders to ensure seamless execution from initial concept to final implementation. Mentorship & Leadership: Guide and mentor junior designers, sharing expertise and fostering a culture of design excellence within the team. What You ll Bring to the Role: 7-9+ years of experience in UX/UI or Product Design, with a strong portfolio demonstrating impactful design work across complex projects. Experience designing Large Language Model (LLM)-powered products such as chatbots, voicebots, or other AI-driven solutions. Domain knowledge in the Contact Center Industry, with an understanding of its unique challenges and user needs. Expertise in user-centered design, interaction design, and usability best practices. Experience contributing to or building design systems and scalable UI frameworks. Ability to simplify complex problems into clear, elegant solutions with a solid understanding of information architecture and workflow design. Strong storytelling and communication skills, with the ability to present design rationale and influence stakeholders at all levels of the organization. Experience conducting user research, analyzing data, and using insights to drive product improvements. A proactive, self-starter mindset able to drive projects independently while collaborating effectively with cross-functional teams. Compensation, Benefits, and Perks: Medical Insurance: Comprehensive coverage, including free online doctor consultations. Leave Policies: Generous annual leave (national & festive holidays), privilege leave, sick leave, and parental leave. Learning & Development: A dedicated fund to support your continuous learning and professional growth. Flexible Benefit Plans: Tax exemptions (e.g., Meal card, PF) to optimize your benefits. Cultural Engagement: Fun events to build team culture and foster a strong work environment. How to Apply: To be considered for this role, please submit your resume and portfolio through our career portal or LinkedIn. If your portfolio requires a password, please provide it. We are particularly interested in seeing: Clear problem definitions based on research. Your creative process for developing solutions. Strong rationale behind design decisions. Polished UI & interaction designs that address defined problems.

Senior Designer Senior designer Product designer Senior Product Designer
OI

Assistant Risk Modelling Manager

Osb India

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Assistant Risk Modelling Manager Location: Bengaluru Department: Risk & Modelling About OneSavings Bank (OSB) Group OneSavings Bank (OSB) Group is a specialist lending and retail savings group listed on the London Stock Exchange and a member of the FTSE 250. Headquartered in Chatham, Kent, OSB is regulated by the Prudential Regulation Authority and the Financial Conduct Authority. OSB focuses on niche lending markets offering high growth and strong risk-adjusted returns, including: Buy-to-Let and commercial mortgages Residential development finance Specialist residential lending and secured funding lines We operate under trusted brands such as Kent Reliance, CCFS, InterBay Commercial, Prestige Finance, and Heritable Development Finance. Retail savings are primarily sourced through Kent Reliance via branches, online, and postal channels. Our offshore delivery and support operations are handled by OSB India, with offices in Bengaluru and Hyderabad. About OSB India Pvt Ltd OSB India, a wholly owned subsidiary of OSB Group, plays a critical role in delivering operational and customer support services. Since 2004, OSB India has focused on service excellence, process efficiency, and continuous improvement for the group s UK operations. Role Overview As the Assistant Risk Modelling Manager, you will support capital and impairment reporting, provide deep data insights, and contribute to strategic projects. This role involves analysis, stakeholder collaboration, and ensuring regulatory and internal compliance. Key Responsibilities Lead and support monthly IFRS9 impairment and IRB RWA reporting with trend analysis and insights Provide analytics to support collections and help define operational priorities Drive and deliver strategic projects, managing timelines and stakeholders Assist with IFRS9 engine code changes, conduct impact assessments, and challenge trends Identify process and model weaknesses and develop mitigating solutions Produce clear, insightful commentary for credit and audit committees, including regulatory teams Ensure compliance with model execution and operational risk requirements Maintain adherence to Finance, Risk Management, and Data Governance Policies Build strong working relationships with UK stakeholders and capture clear requirements Complete all mandatory compliance training and attestations Experience Required Minimum 7+ years in a related role in retail or mortgage finance Extensive hands-on experience in SAS, SQL, and advanced Excel Proven ability to generate and present detailed analytical and reporting outputs Experience with impairment/capital modelling processes (preferred) Comfortable managing priorities, leading tasks, and collaborating with international teams Technical & Functional Skills Expert in SAS and SQL for data analysis and reporting Working knowledge of IFRS9 (impairment) or IRB (capital) frameworks Understanding of probability/statistics in a financial risk context (preferred) Core Competencies Strong analytical thinking and problem-solving skills Effective communication skills, both written and verbal Ability to deliver clear, actionable reports to senior stakeholders Self-motivated with a proven ability to learn new technical skills and tools This role is an exciting opportunity to work at the intersection of data, risk, and strategy within a dynamic and growing financial group. If you have a strong analytical mindset and are looking to influence real business decisions, we'd love to hear from you.

Assistant Risk Modelling Risk Modelling Manager
IN

Customer Service Associate Voice

Intouchcx

1-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Customer Service Associate Voice Location: Bengaluru, India Company: IntouchCX Experience: 6 months 4 years Job Type: Full-time About IntouchCX IntouchCX partners with top global brands to provide high-quality customer experiences across voice, chat, email, and social media. Known for tech-driven support, the company values innovation, excellence, and creating meaningful customer connections. Job Overview As a Customer Service Associate Voice, your role is to: Interact with customers via calls, resolving their issues end-to-end. Offer empathetic, efficient, and solution-oriented support. Go the extra mile to ensure customer satisfaction and loyalty. Provide "white glove" service, representing the brand at the highest standard. Key Responsibilities Handle voice-based customer interactions and solve issues independently. Build rapport, identify problems, and provide appropriate resolutions. Keep customers informed about resolution timelines. Maintain a high level of professionalism, accuracy, and courtesy. Requirements Education: Post-secondary degree in any field Experience: 6 months 4 years in customer service (voice preferred) Skills: Fluent in spoken English Strong problem-solving and analytical skills High emotional intelligence and judgment Able to work in night shifts and under pressure Quick learner with a customer-first attitude Benefits Attractive salary with performance incentives Medical insurance Free food and transport (if working on-site) Learning & growth opportunities Employee engagement, rewards, and recognition programs Qualification : Post-secondary degree in any field

Customer Service Customer Service Associate Customer associate
IN

VIP Customer Service Associate

Intouchcx

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: VIP Customer Service Associate Location: Bangalore, India Company: IntouchCX Experience: 2-4 years Job Type: Full-time About IntouchCX IntouchCX is a leader in customer experience management, partnering with iconic brands to provide top-tier support via voice, chat, email, and social media, leveraging advanced technology and a passionate team. Role Overview As a VIP Customer Service Associate, you will: Interact daily with VIP customers across phone, social media, chat, and email. Proactively engage customers to boost participation in sales events and enhance retention. Manage forums and social media channels, moderating posts, escalations, and bugs. Deliver personalized, script-free service tailored to VIP needs. Analyze Beta feedback and provide insights. Provide exceptional service that minimizes escalations and maximizes satisfaction. Requirements & Skills Education: Post-secondary degree in any field Experience: 2-4 years in customer service, preferably with script-free chat and email processes Fluent in spoken and written English with excellent comprehension Strong analytical skills and attention to detail Ability to multitask, prioritize, and meet deadlines Calm, professional, and able to work with a sense of urgency Comfortable working night shifts Positive attitude with critical thinking and excellent interpersonal skills Benefits Competitive compensation with performance incentives Robust learning and growth opportunities Recognition programs and employee engagement initiatives Free food and transport (for on-site work) Medical insurance coverage

Customer Service Customer Service Associate Customer associate
IN

Customer Service Associate Non-voice

Intouchcx

0-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Customer Service Associate - Non-Voice Location: Bengaluru, India Company: IntouchCX Experience: 6 months to 4 years Job Type: Full-time About IntouchCX IntouchCX partners with leading brands to deliver outstanding customer experiences across multiple channels voice, chat, email, and social media powered by advanced technology and a driven team. Role Overview As a Customer Service Associate - Non-Voice, you will: Handle customer support through email and chat, resolving technical and service issues. Build trust by empathizing and communicating clearly with customers in writing. Use advanced troubleshooting to provide tailored solutions. Give feedback to improve team services and processes. Manage customer communication during critical events and escalations. Skills & Qualifications 6 months to 4 years experience in customer service, including phone, email, or chat support Fluent in written English with excellent communication skills Experience in gaming or tech support is a plus Strong analytical, multitasking, and troubleshooting skills Self-motivated and eager to learn new technologies daily Team player with a passion for customer service and gaming Benefits Competitive salary with performance-based incentives Continuous learning and career growth opportunities Employee rewards and engagement programs Free food and transport for on-site shifts Comprehensive medical insurance

Customer Service Customer Service Associate Customer associate
RU

Customer Experience Manager Ii

Rubrik

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Customer Experience Customer Experience Manager Customer manager
RU

Support Engineer II, Salesforce

Rubrik

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Support Engineer II Salesforce Location: Bangalore, India Team: Enterprise Applications About the Team Rubrik s Enterprise Applications team supports critical business processes across the organization by managing key SaaS platforms such as Salesforce, NetSuite, Workday, Coupa, Snowflake, and others. Their goal is to enhance scalability, system efficiency, and user experience while enabling business growth. Role Overview As Support Engineer II Salesforce, you ll be the key escalation point and hands-on technical expert supporting Salesforce functions across Sales, Marketing, Channel, and Admin modules. You ll resolve complex issues, guide enhancements, and ensure Salesforce aligns with organizational goals and compliance standards. Key Responsibilities Salesforce Support & Issue Resolution Act as the primary escalation point for Salesforce issues in Sales, Marketing, Channel, and Admin. Diagnose and troubleshoot complex problems (data issues, access, automations, integrations). Collaborate with developers, integrators, and DevOps to resolve cross-functional issues. Enhancements & Change Management Manage minor enhancements, change requests, and bug fixes. Coordinate deployment with admins, release managers, and business teams. Create documentation and training materials for end users. Governance, Compliance, & Performance Enforce data governance, access control, and security standards. Support SOX, GDPR, and other compliance through audits and documentation. Monitor and improve Salesforce system performance and scalability. What You ll Need Required Experience 5 7 years of Salesforce experience. Strong understanding of Sales Cloud, Marketing Cloud (or Pardot), Partner Portals, Admin Tools. Salesforce Administrator certification required. Proven ability to troubleshoot complex issues (Apex, Flows, Workflows, Reports, Validation Rules). Preferred Skills Experience with Service Cloud and Case Management. Familiarity with integration tools like MuleSoft, Zapier, and marketing automation platforms. Additional Salesforce certifications (e.g., Marketing Cloud Email Specialist) are a plus. Core Competencies Strong strategic thinking and solution alignment with business goals. High attention to detail, quality focus, and ownership mindset. Strong communication and stakeholder engagement skills. Ability to manage multiple priorities in fast-paced, cross-functional environments. Customer-centric, problem-solving approach. Rubrik is a leader in Zero Trust Data Security , helping enterprises protect, monitor, and recover their critical data from cyberattacks and disruptions. You ll be part of a forward-thinking team working with cutting-edge tech in a collaborative and impactful environment.

Support Engineer Support engineer Ii Engineer ii
BL

Analyst, Client Support

Blackrock

1+ Year | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Analyst, Client Support Location: Bengaluru, Karnataka Team: Fund Accounting About this Role As a Client Support Analyst, you will be an integral part of a high-impact team dedicated to delivering exceptional service to our clients. Your responsibilities will include managing client inboxes, downloading key financial documents, updating team trackers, and providing timely status updates to internal stakeholders. You will ensure the timely completion of workflow tickets in line with client and internal SLAs/KPIs. Interaction with third parties will be necessary to establish access and obtain essential financial reporting for downstream processes. Additionally, you will collaborate with internal teams to efficiently manage deliverables and continuously enhance the client experience. This role offers the opportunity to build a rewarding career in a forward-thinking organization. By consistently meeting Key Performance Indicators, you will unlock opportunities for professional development and career growth. What You ll Be Doing Monitor the organization s Client Support workflow system (JIRA) daily, applying appropriate actions for each ticket per agreed procedures and service level terms. Communicate proactively with internal team members to provide project status updates and flag potential roadblocks. Accurately track requests received via Client Support and Client Relations inboxes. Retrieve vital documentation from Fund Manager Web Portals. Maintain up-to-date Fund Manager contact details within internal systems. Ensure the quality and integrity of data within internal systems. Follow standard communication procedures to obtain key information from external parties (General Partners). What You ll Bring to Us Proficiency with Microsoft Office Suite (Outlook, Word, Excel, etc.). 1-2 years of experience in an administrative or client support role preferred but not mandatory. Experience with JIRA or similar ticketing software, and familiarity with online document databases is a plus. Ability to work effectively under pressure, meeting deadlines in a fast-paced, complex environment across multiple time zones. Strong organizational and communication skills, demonstrated through real-time ticket and tracker updates and timely collaboration with key stakeholders. Excellent written and verbal communication skills in English. Proactive workload management, anticipating future tasks, supporting team members, and collaborating with team leads during busy periods. Our Benefits We offer a broad range of benefits to keep you energized and inspired, including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) so you can relax, recharge, and be there for those who matter most. Our Hybrid Work Model BlackRock s hybrid work model fosters collaboration and mentorship while supporting flexibility. Employees typically work at least 4 days per week in the office, with the option to work from home 1 day per week. Some teams may require additional in-office days due to specific responsibilities. This model enhances impactful in-person moments aligned with our commitment to performance and innovation and accelerates learning and onboarding for new employees. About BlackRock At BlackRock, our mission is to help more people achieve financial well-being. Our clients rely on investments that support retirement, education, homeownership, and entrepreneurship. Their investments also strengthen the global economy by supporting businesses, financing infrastructure, and driving innovation. This mission is only possible through our greatest investment our employees. We are dedicated to creating an environment where colleagues feel welcomed, valued, and supported through networks, benefits, and development opportunities to help you thrive.

Analyst Client Client analyst Support Support analyst
IQ

Senior Power Bi Developer

Iqvia

6-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Business Intelligence (BI) Lead Life Sciences Sector About the Role: As the BI Lead, you will spearhead and develop Business Intelligence (BI) projects within the team, focusing on constructing an analytical data layer, developing custom BI reporting solutions, monitoring platform performance, and enabling self-serve reporting for Regional Business Units (RBU) and Global Business Units (GBU). Your primary responsibility is to deliver high-quality contributions to client projects in the life sciences sector. These tasks will range from basic analysis and problem-solving to assisting in the creation of more complex solutions. You ll demonstrate a comprehensive understanding of pharmaceutical data assets, including IQVIA, CRM, and MCM data, as well as country-specific variations. Key duties include training and upskilling Business Units (BUs) to use the self-serve layer effectively for report and dashboard creation, assessing data requirements for decision-making, and ensuring data accuracy. You ll work closely with engineering and data platform teams to improve data availability and reliability, while collaborating on client proposals and solution strategies. Additionally, you will contribute to documentation and specifications, design presentations, and actively engage in the consulting methodologies and life sciences market to continuously grow your knowledge. Key Responsibilities: Lead BI projects, including building and maintaining an analytical data layer, and developing BI solutions for reporting and visualization. Deliver high-quality, timely contributions to life sciences client projects, ranging from basic analysis to complex solutions. Utilize pharmaceutical data assets (IQVIA, CRM, MCM) and understand regional data variations. Train Business Units (BUs) to efficiently use the self-serve reporting layer for creating reports and dashboards. Assess data requirements, identify suitable data sources, ensure data accuracy, and perform necessary transformations for decision-making. Establish and track business metrics, and perform in-depth process analysis to identify areas for improvement. Collaborate with engineering and data platform teams to enhance data availability and reliability. Review and analyze client requirements, contribute to proposal development, and create tailored client solutions. Create detailed documentation, including specifications and quantitative/qualitative analyses. Present client deliverables within established frameworks, adapting presentations to audience needs. Stay engaged in consulting methodologies, life sciences market trends, and professional development opportunities. Manage project-based responsibilities under the guidance of senior consultants and directors. Desired Candidate Profile: Proficiency in SQL and BI platforms, particularly Power BI (Spotfire knowledge is a plus). Extensive experience with data transformation/ETL, data modeling, and a strong understanding of data platforms and ETL processes. Hands-on experience with Power BI, including the creation of reports, dashboards, and visualizations, and experience in environments such as Salesforce, Snowflake, or Azure. Skilled in migrating SSRS reports/Tabular reports to Power BI Paginated Reports. Advanced knowledge of Power Query M and experience building sophisticated DAX queries. Experience implementing static and dynamic Row Level Security, along with extensive knowledge in dataset design, data cleansing, and aggregation. Understanding of relational database structures, principles, and practices. Solid SQL skills, including the ability to write complex queries and create SQL views for custom datasets. Strong proficiency in Excel, PowerPoint, and Access, with VBA knowledge considered a plus. Proven ability to build relationships with multiple stakeholders (BI engineers, Data Engineers, Consulting teams, Product Managers). Familiarity with Software Development Life Cycle (SDLC) and Agile methodologies. Experience with technical project execution, including proposal writing, creating BRD, PDD, SDD, and user documentation. Excellent verbal and written communication skills. Previous experience in application or implementation support is required. Strong problem-solving skills and a macro-level approach to research and analytics. Good to Have: Experience with other BI technologies (e.g., Tableau, Looker Studio, ThoughtSpot). Knowledge of Python/R. Experience with Microsoft Power Platform tools (e.g., PowerApps, Power Automate). Hands-on experience with Canvas App Configuration, Canvas App Functions, Power Portals, Power Automate Desktop, and custom connectors. Familiarity with Azure services, AI builder, Virtual Agents, and SharePoint list customization. Microsoft Power Platform certification is a plus. Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. 6-8 years of relevant experience. Demonstrated collaborative approach, working effectively across teams to achieve objectives. Knowledge of core business processes and their impact on decision-making and growth. Familiarity with consulting methodologies, tools, and techniques. Up-to-date with current industry trends and insights into competitors and marketplace dynamics. Proficiency in time management, Scrum methodologies, and agile working practices. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field.

Senior Power Bi Power BI Developer
NU

Channel Operations Analyst

Nutanix

1-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Channel Operations Analyst Who We Are Looking For We are seeking a motivated and detail-oriented Channel Operations Analyst with 1-3 years of experience in Partner/Channel Operations. If you are a strong communicator, a natural multi-tasker, and comfortable working independently with minimal supervision, this role is a great fit for you. You ll play a key part in supporting our global channel operations, enhancing partner engagement, and improving operational processes. About the Team You ll be joining the Sales Support and Shared Services team, which operates under the Worldwide Deal Support and Order Management organization within Revenue Operations at Nutanix. This Bangalore-based team supports our global sales teams by ensuring smooth operations across various sales processes. The team thrives on collaboration and works closely with multiple stakeholders, including Deal Desk, Bid Management, and Product Management, to drive efficient communication and process improvement. Our focus is on enabling the sales organization to work seamlessly, allowing them to achieve their targets through strong operational support. You will report to the Manager of Channel Operations, who promotes open communication, collaboration, and continuous learning. This is a hybrid role, allowing flexibility to work remotely on some days while collaborating in the office on others. What You ll Do Provide global Partner Portal support, addressing partner queries. Assist Channel Representatives and partners with the onboarding process. Manage partner applications, maintain agreements, and update Salesforce (SFDC). Oversee Deal Registration and Opportunity Process Management across regions. Respond to partner helpdesk inquiries, including onboarding and access issues. Identify opportunities to enhance current systems and processes for better efficiency. Manage Deal Registration Approval Workflows and assignment rules globally. Prepare ad hoc reports and analyze channel performance metrics as needed. What You ll Bring 1-3 years of experience in a Partner/Channel Operations role. Strong database management skills and proficiency in MS Office (Excel, PowerPoint). Hands-on experience with Salesforce and Partner Portal tools (e.g., Relayware). Excellent communication skills, both written and verbal. Strong attention to detail and organizational skills. Ability to work effectively with global teams and handle complex processes. Experience in partner onboarding and deal registration processes. A proactive mindset focused on process improvement and operational efficiency. Why Nutanix At Nutanix, we believe in fostering an inclusive, collaborative environment where everyone can thrive. We are proud to be an Equal Opportunity Employer, and we are committed to providing reasonable accommodations to ensure that everyone has the opportunity to succeed.

Channel Operations Channel Operations Analyst Operations analyst
AI

Service Sales Engineer

Abb India

2-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Service Sales Engineer South India Location: Bangalore, India Business Area: Robotics & Discrete Automation Reporting to: Manager - Automation Academy & Application Work Model: Hybrid (#Li_hybrid) About ABB At ABB, we are committed to addressing global challenges by combining cutting-edge technology with a strong focus on care, courage, curiosity, and collaboration. Diversity, inclusion, and equal opportunity are at the core of our values, empowering us to create sustainable solutions for a better future. Your Key Responsibilities In this role, you will play a crucial part in service sales activities, delivering key business processes and programs for ABB s Robotics & Discrete Automation division. Your primary focus will be to drive service sales growth and customer engagement. Service Sales: Promote and sell services such as spare parts, training, AMC (Annual Maintenance Contracts), and installation audits to end-users. Develop competitive offers aligned with market trends and customer needs. Installed Base Penetration: Identify opportunities within existing installed base (IB) and drive sales of upgrades, retrofits, and value-added solutions. Collaborate with relevant teams to align with channel strategy and pricing. Lead Generation: Identify and develop new market opportunities by leveraging market insights and ABB s service portfolio. Act as a brand ambassador during marketing campaigns, trade fairs, exhibitions, and customer meetings. Account Management: Develop and implement strategies to strengthen B&R brand visibility within key accounts, aiming to establish B&R as a preferred brand. Customer Satisfaction: Monitor end-user satisfaction and ensure prompt issue resolution by coordinating with OEM, Support, and Service teams. Escalate complex cases when required to ensure customer satisfaction. Market Insights: Track CAPEX investments in end-user markets and ensure relevant updates are shared with the OEM and PFA teams. Business Acumen: Maintain a strong understanding of customer business drivers, industry trends, competitive landscape, and economic factors. Collaborate across ABB business units to enhance overall ABB brand value. Qualifications & Experience Education: Bachelor s Degree in Electrical, Electronics, Instrumentation, or Mechatronics from a recognized university. Experience: 2-4 years of relevant sales experience within the Indian business environment, preferably in a multinational company. Prior work experience with B&R or competitor automation systems such as PLCs, motors, drives, motion control, and robotic systems is essential. Knowledge of mechatronics systems like Linear Transport Systems, Vision Systems, and Robots is an added advantage. Experience in serving industrial and utility sectors is preferred. Languages: Fluent in English (speaking, listening, reading, and writing). Travel Requirement: Willingness to travel up to 60% across South India. As a global leader in industrial automation, ABB s B&R division develops and delivers cutting-edge technology for machine and factory automation. Our culture of innovation and excellence ensures we consistently exceed customer expectations. At ABB, we value and celebrate diverse backgrounds and perspectives. Together, we shape a more sustainable and efficient future. Important Notice ABB never requests payment from candidates at any stage of the recruitment process. All our open positions are published on our official careers portal. Please be cautious of any recruitment fraud and avoid making payments to individuals or entities claiming to represent ABB. Qualification : Bachelors Degree in Electrical, Electronics, Instrumentation, or Mechatronics from a recognized university.

Service Sales Service sales Sales service Engineer
PH

Manager, Accounting (GL)

Phonepe

5-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Manager, Accounting (GL) About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants covering over 99% of the postal codes across India. As a leader in digital payments, PhonePe has expanded into financial services, including insurance, mutual funds, stock broking, and lending, along with tech-enabled businesses like Pincode for hyperlocal shopping and Indus App Store, India s first localized App Store. The PhonePe Group s portfolio aligns with its vision to unlock the flow of money and access to services, providing every Indian an equal opportunity to accelerate progress. Culture At PhonePe, we believe in creating the right environment for you to give your best, every day. We empower and trust our people to make the right decisions. Here, you ll own your work from start to finish from day one. If you re passionate about tech and enjoy building technology that impacts millions, ideating with the best minds in the country, and executing your dreams with purpose and speed, PhonePe is the place for you. Role Overview As a Manager, Accounting (GL), you will be responsible for overseeing general ledger (GL) activities, supporting month-end and year-end close processes, and ensuring accurate financial reporting. You will lead the preparation of financial statements, ensure compliance with accounting standards, and collaborate with cross-functional teams to drive continuous improvements in accounting processes. Key Responsibilities General Ledger Management: Oversee the general ledger process, ensuring accurate accounting entries, reconciliation, and reporting. Month-End and Year-End Close: Lead the monthly and annual close processes, ensuring timely and accurate financial reporting. Compliance and Reporting: Ensure compliance with accounting standards and company policies, preparing financial statements and reports for internal and external stakeholders. Process Improvements: Identify and implement process improvements to streamline GL activities, enhancing efficiency and accuracy. Cross-Functional Collaboration: Work closely with other teams, including finance, operations, and legal, to ensure smooth financial reporting and alignment across the company. Audit Support: Support internal and external audits by providing necessary documentation and explanations as required. Candidate Profile Qualifications: Chartered Accountant (CA) or equivalent qualification with 5-7 years of post-qualification experience. Experience: Previous experience in GL accounting, financial reporting, and compliance in a corporate environment. Skills: Strong knowledge of Ind AS/IFRS accounting standards. Exposure to US GAAP is a plus. Tools: Proficiency in accounting software and ERP systems. Experience with NetSuite and SAP is an advantage. Leadership: Proven ability to manage and lead a team, driving performance and process improvements. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity and Paternity Benefits, Adoption Assistance Program, Day-care Support. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe offers you a rewarding experience, including a great work environment, creative freedom, and the opportunity to take on roles beyond your job description. Join us and be part of a company that values innovation and growth! Qualification : Chartered Accountant (CA) or equivalent qualification

Manager Accounting Manager accounting Accounting manager Gl accounting
PH

Senior Manager Accounts Payable

Phonepe

8-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Manager Accounts Payable About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants, covering over 99% of India s postal codes. Building on its leadership in digital payments, PhonePe has expanded into financial services, including insurance, mutual funds, stock broking, and lending. It has also ventured into adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store, India s first localized app store. The PhonePe Group is a portfolio of businesses aligned with the company s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we create an environment that empowers people to give their best every day. We trust our team to do the right thing and provide the space to own your work from start to finish. Enthusiasm for technology is at the heart of PhonePe, and if you're passionate about building solutions that impact millions, ideating with the best minds, and executing with purpose and speed, we want you on our team! Experience: 7 to 10 years experience Job Summary We are looking for a highly skilled and detail-oriented Senior Manager Accounts Payable to oversee the Procure-to-Pay (P2P) process and lead accrual and cost management processes. The ideal candidate will have a strong background in accounting standards, accrual management, cost analysis, and AP-related reporting. This role requires effective team leadership, stakeholder collaboration, and a focus on continuous process improvements to ensure seamless accounts payable operations. Key Responsibilities Accounts Payable & Procure-to-Pay Process: Oversee the Procure-to-Pay (P2P) process, ensuring timely and accurate vendor payments. Manage vendor reconciliations, advance payments, and the resolution of outstanding issues. Ensure compliance with company policies, taxation laws (GST/TDS), and regulatory requirements in AP operations. Financial Reporting & Accrual Management: Perform indirect cost analysis and reporting, ensuring accurate cost allocation. Manage indirect cost accruals, ensuring timely and accurate recognition of expenses. Oversee AP-related monthly, quarterly, and yearly financial reporting for management and auditors. Drive cost optimization initiatives by identifying opportunities for process efficiency. Audit & Compliance: Lead internal and external audits related to Accounts Payable. Ensure compliance with accounting standards and internal financial controls (ICFR). Implement best practices to improve governance and risk management in AP operations. ERP & System Implementation: Manage and optimize Accounts Payable processes within Fusion ERP or similar platforms (preferable). Support automation initiatives to improve efficiency and accuracy in invoice processing. Team Leadership & Stakeholder Management: Lead and mentor a team, ensuring efficient work allocation and monitoring. Collaborate with procurement, finance, and business stakeholders to streamline processes. Maintain strong written and oral communication skills to effectively engage with internal and external partners. Key Requirements Qualification: Chartered Accountant (ICAI) with 8 10 years of post-qualification experience. Experience: Strong knowledge of accounting standards and AP-related financial reporting. Skills: Expertise in P2P process management, cost analysis, accrual management, and indirect cost reporting. Audit Exposure: Exposure to AP-related audits (Statutory, Tax, Internal, ICFR). ERP Systems: Proficiency in ERP systems (Fusion ERP preferred). Leadership: Strong team management and leadership skills. Communication: Excellent written and verbal communication skills. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity and Paternity Benefits, Adoption Assistance Program, Day-care Support. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe PhonePe offers a rewarding experience, with great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond the defined job description. Join us and be part of a company that values innovation, growth, and your career development! Qualification : Chartered Accountant (ICAI) with 810 years of post-qualification experience

Senior Manager Senior manager Accounting Manager accounting
PH

Application Security Engineer

Phonepe

1-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Application Security Engineer About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants, covering over 99% of India s postal codes. Building on its leadership in digital payments, PhonePe has expanded into financial services, including insurance, mutual funds, stock broking, and lending. It has also ventured into adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store, India s first localized app store. The PhonePe Group is a portfolio of businesses aligned with the company s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we empower our people and trust them to do the right thing. We create an environment that enables you to give your best every day, from day one. If you are passionate about building technology that impacts millions, ideating with the brightest minds, and executing with purpose and speed, PhonePe is the place for you! Job Description We are looking for a skilled Application Security Engineer to join our team and strengthen our security posture. You will proactively identify and mitigate vulnerabilities across our web applications, APIs, and mobile apps. The ideal candidate will have a strong background in penetration testing, secure code review, and security automation. Roles & Responsibilities (What You Will Do) Penetration Testing: Perform penetration testing on web applications, APIs, and mobile apps, providing in-depth vulnerability analysis and remediation guidance. Secure Code Review: Conduct both manual and automated secure code reviews, primarily in Java, Python, and JavaScript. Security Automation: Develop security automation solutions using Python to streamline testing, improve coverage, and reduce manual effort. Collaborate with Development Teams: Work closely with development teams to ensure timely resolution of security issues within fast-paced release cycles. Threat Modeling: Create and maintain threat models, applying threat modeling techniques to proactively identify and mitigate design-level security risks. Security Education: Foster a security-first mindset by educating developers on secure coding practices, common vulnerabilities, and attack vectors. Effectively communicate security findings to stakeholders. What Makes You a Great Fit Experience: 1-5 years of experience in application security, penetration testing, or related fields. Penetration Testing Expertise: Strong penetration testing expertise with tools like Burp Suite, OWASP ZAP, semgrep, MobSF, Jadx-GUI, and other mobile security testing frameworks. DevSecOps Knowledge: Experience integrating security into the SDLC and familiarity with DevSecOps tools. Secure Coding Knowledge: Proficiency in secure coding principles, OWASP Top 10, CWE, and exploit techniques. Scripting Skills: Strong scripting skills (Python preferred) for security automation. Communication Skills: Excellent communication and stakeholder management abilities. Continuous Learning: Passion for continuous learning and staying updated on security trends. Certifications (Optional): Certifications like OSCP, OSWE, CRTP, or a proven Bug Bounty track record and/or CTF participation are a plus. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity and Paternity Benefits, Adoption Assistance Program, Day-care Support. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience. With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.

Application Security Application Security Engineer Application engineer
PH

Brand Partnership Manager

Phonepe

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Brand Partnership Manager About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants, covering over 99% of India s postal codes. Leveraging its leadership in digital payments, PhonePe has expanded into financial services such as insurance, mutual funds, stock broking, and lending. Additionally, PhonePe has ventured into adjacent tech-enabled businesses like Pincode for hyperlocal shopping and the Indus App Store, India s first localized app store. The PhonePe Group offers a portfolio of businesses aligned with the company s vision of enabling every Indian to unlock financial progress and access services. Culture At PhonePe, we care deeply about helping you do your best work every day. We trust our people and empower them to do the right thing. Here, you ll own your work from start to finish from day one. If you re enthusiastic about technology, eager to build innovations that impact millions, and enjoy ideating with the best minds in the country, PhonePe is the place for you. Job Description We are looking for a highly skilled Brand Partnership Manager to help lead our strategic partnerships with brands and vendors. This role involves developing key relationships, optimizing supplier relationships, and ensuring cost-effective procurement processes. The ideal candidate will have experience in sourcing, vendor management, and aligning products with local store needs. Key Responsibilities Demand Forecasting & Planning: Analyze sales data, trends, and forecasts to develop accurate demand plans. Collaborate with cross-functional teams to adjust procurement strategies based on evolving demand. Inventory Management: Ensure optimal stock levels are maintained at stores by monitoring inventory levels and balancing demand fluctuations with procurement timelines. Brand & Vendor Sourcing: Identify brands and vendors that align with our product needs, quality standards, and business objectives. Source and procure products while ensuring alignment with store requirements and demand forecasts. Hyperlocal Alignment: Work closely with brands and vendors to ensure store-specific needs are met, collaborating on deliveries, product availability, and service levels. This requires alignment at a hyperlocal level, which is a unique aspect in an e-commerce setup. Relationship Management: Establish and maintain relationships with brands and suppliers, negotiating contracts, and ensuring pricing efficiency, quality, and delivery standards. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience. With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.

Brand Partnership Manager Brand manager Partnership manager
PH

Area Collections Manager

Phonepe

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Collections Manager About PhonePe Group PhonePe is India s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing on your dreams with purpose and speed, join us! Location Bangalore, Ranchi, Dharwad, Indore, Ahmedabad Job Responsibilities Managing the portfolio by strategizing and driving collections for the assigned region. Driving the compliance to collection processes in the assigned region. Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies. Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior client experience. Develop and execute collection strategies consistent with the nature of exposure and gravity of delays in payment. Identify, develop and continuously improve collections process to ensure overall efficiency. Develop an in-depth understanding collections SOP and drive implementation. Accountable for designing and implementing Compliance & Controls for collections unit in line with regulatory guidelines. Daily monitoring and regular reviews of delinquent portfolio to make location level strategy for smooth operations. Functional Competencies Business Acumen: Analyse the effectiveness of the processes on a day-to-day basis and course correct. Analytical: Drive specific process efficiency metrics and be accountable to drive data-driven decision making. Managing Stakeholder: Manage disagreements maturely and align stakeholders. Communicate proactively and help bring clarity around deliverables and owners. Results Oriented: Deliver on short-term goals and long-term milestones set by business. Attributes We Are Looking For Must be MBA/Graduate and above and have at least 5 years of experience in collections. Experience in New age NBFCs or Banks or Fintech is mandatory. Decision making, work under pressure, Effective communication. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience! With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.

Collections Manager Area manager Collections manager Full-Time
PH

Associate Director, Accounting

Phonepe

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Financial Controller - Lending Business About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants, covering over 99% of India s postal codes. Leveraging its leadership in digital payments, PhonePe has expanded into financial services such as insurance, mutual funds, stock broking, and lending. Additionally, PhonePe has ventured into adjacent tech-enabled businesses like Pincode for hyperlocal shopping and the Indus App Store, India s first localized app store. The PhonePe Group offers a portfolio of businesses aligned with the company s vision of enabling every Indian to unlock financial progress and access services. Culture At PhonePe, we deeply care about ensuring you give your best every day. We empower our people and trust them to do the right thing. Here, you ll own your work from start to finish from day one. If you re passionate about technology and enjoy building innovations that impact millions, collaborating with the best minds in the country, and executing your dreams with purpose and speed, join us! About the Role We are seeking a Financial Controller to lead the financial operations of our Lending business. This role requires a highly skilled individual with deep expertise in the NBFC lending landscape and exceptional financial management, accounting, and compliance knowledge. The ideal candidate will have 10+ years of experience, including 5+ years exclusively within Banks, NBFCs, or Fintech NBFCs, with a proven track record of building and leading high-performing finance teams. Responsibilities Financial Leadership: Provide strategic leadership and direction to the accounting team, ensuring accurate and timely financial reporting. Compliance & Regulations: Lead the accounting function to ensure adherence to Ind AS/IFRS and relevant regulations. Stay updated on accounting regulations, standards, and best practices, ensuring compliance with applicable laws and regulations. Financial Reporting & Controls: Oversee monthly/periodic book closure activities, focusing on timely and accurate reporting. Implement and maintain robust internal controls. Lead internal and external audits, working closely with auditors to ensure compliance. Financial Planning & Analysis: Oversee budget forecasting, variance analysis, and financial performance reporting. Provide insightful analysis and strategic recommendations to drive business growth. Team Leadership: Mentor and develop a high-performing finance team. Qualifications Mandatory: Chartered Accountant (CA) with 10+ years of experience exclusively within Banks, NBFCs, or Fintech NBFCs. Deep expertise in Ind AS/IFRS, tax regulations, and financial reporting. Exposure to US GAAP is highly desirable. Strong understanding of the NBFC regulatory framework and RBI guidelines. Exceptional analytical, problem-solving, and decision-making skills. Excellent communication and presentation skills. Proficiency in financial software (e.g., Oracle). Demonstrated leadership and team management skills. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience. With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.

Associate Director Associate director Accounting Accounting associate
ST

Japanese Speaking Technical Service Specialist

Solaredge Technologies

1-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Power the Future with Us! SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with over 5,000 employees, offices in 34 countries, and millions of products installed in 133+ countries. Our diverse product offering includes intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and maintaining a relentless focus on innovation, we aim to create a world where clean, green energy from the sun powers homes, businesses, and communities everywhere. Join Us as a Japanese-Speaking Customer Service Specialist! We are expanding our Global Technical Center and looking for a talented individual to provide innovative solutions for the Japanese international market. This is your chance to become an expert in SolarEdge products and the solar energy industry. Location: Brand-new offices with a collaborative environment, transportation, meals, and a competitive compensation package. Work Hours: Japan Standard Time Language Requirement: Japanese Proficiency (JLPT N2/N3) Customer Support: Answer inbound chats, emails, and cases from customers and contractors promptly and professionally. Troubleshooting: Assist with diagnosing and resolving grid-tie solar inverter issues using product schematics, knowledge bases, and technical documentation. Operations Coordination: Validate authorization to release replacement parts as needed. Knowledge Management: Update the internal knowledge database with new troubleshooting solutions. Database Management: Maintain customer monitoring databases and create system layouts upon request. Documentation: Record all interactions and activities in the ticketing system and software platforms. Collaboration: Work closely with peers, managers, and operations teams to enhance service quality. Job Requirements 1-3 years of experience in customer service, technical helpline, or remote support. Technical or engineering qualification (preferred in Electrical/Electronics). Basic understanding of IP network technology. Experience with solar electric products is a plus. Exceptional listening and questioning skills. Strong written and spoken English communication skills. Ability to multitask in a fast-paced environment. Prior experience working in an international organization (preferred). Ability to work in a continuous shift model. Excellent interpersonal and problem-solving skills. Japanese language proficiency (JLPT N2/N3) Read, Write, and Speak. Exciting career growth in the renewable energy sector. Competitive salary and benefits package. Diverse and inclusive workplace. Regular training and upskilling programs. Meal and transportation allowances. At SolarEdge, we recognize that our success comes from the talented and diverse workforce that drives innovation. We are committed to hiring and retaining top talent to ensure continuous business growth and performance. Join us and be part of the clean energy revolution!

Japanese Technical Service Technical service Specialist
AI

HR Service Delivery Analyst

Accenture India

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: HR Service Delivery Analyst Skill Required: Employee Service - HR Delivery Strategy Experience: 3 to 5 Years Location: Bengaluru Education: Any Graduation About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000+ professionals deliver on the promise of technology and human ingenuity every day, serving clients in 120+ countries. About the Role As an HR Service Delivery Analyst, you will be part of the Human Resources Shared Services (HRSS) team, supporting lateral recruitment for Accenture s Operations entity. You will play a crucial role in building strategies for demand fulfillment and improving HRSS service delivery efficiency. This role involves working closely with regional recruitment teams to design, develop, and implement HR Delivery Strategy, ensuring a seamless end-to-end employee experience across the employee lifecycle. Key Responsibilities Analyze and solve lower-complexity HR delivery problems. Collaborate with peers within Accenture, with limited exposure to clients or Accenture management. Work on HR Operations processes, including recruitment, workforce administration (WFA), benefits, payroll, leaves of absence (LOA), exit management, and more. Ensure effective coordination and execution of HR activities. Support non-commercial aspects of outsourcing agreements, maintaining service standards for quality, efficiency, and productivity. Receive moderate-level instructions for daily tasks and detailed instructions for new assignments. Work as an individual contributor with a focused scope of work. May be required to work in rotational shifts. HR Process Design expertise. Adaptability and flexibility to work in a dynamic environment. Ability to perform under pressure. Problem-solving skills to address HR service challenges. Be part of a high-impact HR team that shapes Accenture s talent strategy. Gain exposure to HR operations and delivery strategy at a global scale. Work in a collaborative and fast-paced environment with career growth opportunities. Location: Bengaluru Qualification : Any Graduation

Hr Service Hr service Delivery Service Delivery

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