Service Project Manager Jobs in Noida

195 Jobs Found

TA

Project Manager

Tata Advanced Systems (tasl)

7-10 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Project Manager Cybersecurity Location: Noida Experience: 7 10 Years Education: Bachelor's Degree in Accounts or a related field Job Summary: We are seeking an experienced and results-driven Project Manager to lead and manage cybersecurity and IT infrastructure projects. The ideal candidate will possess strong leadership abilities, a deep understanding of IT and cybersecurity domains, and a proven track record of delivering complex projects on time and within budget. Key Responsibilities: Project Planning & Execution: Develop detailed project plans outlining scope, objectives, deliverables, timelines, and resources. Align project objectives with business goals and collaborate with key stakeholders throughout the lifecycle. Team Leadership: Assemble and manage cross-functional teams. Provide leadership, motivation, and support to ensure successful project execution. Risk & Issue Management: Identify potential project risks and implement mitigation strategies. Monitor ongoing risks and adjust plans proactively to resolve issues. Budget & Resource Management: Develop and maintain project budgets, ensuring resource optimization and cost control. Track expenses and ensure delivery within approved financial limits. Stakeholder Communication: Establish clear communication plans with stakeholders and provide regular status updates. Facilitate progress reviews, meetings, and reporting on key milestones. Vendor Management: Coordinate with external vendors to ensure timely delivery of services and solutions. Manage vendor relationships, evaluate performance, and negotiate contracts. Quality Assurance: Implement and monitor quality standards to ensure deliverables meet requirements. Follow industry best practices in cybersecurity and IT infrastructure. Change Management: Develop and execute change management strategies to support the transition to new systems and processes. Minimize disruption and facilitate smooth adoption across the organization. Compliance & Security: Ensure all projects adhere to regulatory requirements and cybersecurity standards. Address security vulnerabilities and enforce data protection measures. Documentation: Maintain accurate and up-to-date documentation, including project plans, reports, risk logs, and meeting minutes. Ensure accessibility and version control for future reference. Required Skills & Competencies: Soft Skills: Strong leadership and interpersonal skills Excellent verbal and written communication Ability to manage multiple projects under pressure Analytical mindset with a problem-solving orientation Technical/Functional Skills: 7 10 years of experience in IT project management, preferably in cybersecurity or infrastructure domains In-depth understanding of IT infrastructure (networks, servers, cloud, virtualization, storage) Proficiency in project management tools and methodologies (e.g., Agile, Waterfall, PMP, PRINCE2) Familiarity with industry cybersecurity standards and best practices Qualification : Bachelor's Degree in Accounts or a related field

Project Manager Project manager Manager project Full-Time
FI

Specialist, Technical Professional Services

Fiserv

1+ Year | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.

Specialist Technical Technical specialist Professional Technical Professional
PA

Business Analyst - Senior Manager (Offline Merchants)

Paytm

3+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Business Analyst - Senior Manager (Offline Merchants) Location: Noida, Uttar Pradesh (On-site) Company: Paytm India s Leading Mobile Payments & Financial Services Platform About Paytm Paytm is India s pioneer in mobile payments and financial services distribution, revolutionizing commerce for millions of small businesses. Our mission is to empower half a billion Indians by bringing them into the mainstream economy through innovative technology. About the Team Our platform is experiencing rapid growth fueled by the adoption of multiple products. Understanding merchant pain points and delivering data-driven solutions are key to our success. This role focuses on driving merchant growth and monetization on the Paytm for Business (Bu) app. Role Overview As a Senior Manager Business Analyst, you will be the backbone of Paytm s merchant growth strategy. You will analyze large-scale data, build automated dashboards, and collaborate with cross-functional teams to drive monthly active user (MAU) growth and business monetization. Key Responsibilities Collaborate with the merchant growth team to drive MAU growth on the Paytm for Business app. Analyze data to identify trends, patterns, and insights that influence strategic decisions and improve Paytm s business outcomes. Design, develop, and maintain automated dashboards to monitor performance and inform stakeholders. Manage databases and data systems, ensuring data is organized and easily accessible for analysis. Prepare comprehensive reports for management highlighting key trends, insights, and future predictions. Skills & Qualifications 3 6 years of experience in business/data analysis, preferably in fintech or e-commerce. Strong problem-solving skills with the ability to identify the right data for hypothesis testing and derive actionable insights. Expertise in Excel, SQL, and Hive for handling and analyzing large datasets. Experience in developing automated dashboards and performance management tools. Excellent communication and project management skills to effectively engage with business stakeholders. Familiarity with web analytics platforms is a plus. Contribute to the largest fintech lending and payment ecosystem in India, with over 500 million users and 21 million merchants. Work in a vibrant, fast-paced environment that encourages innovation and personal growth. Play a pivotal role in shaping India s largest digital lending and merchant growth story. Excited to drive merchant growth at scale? Join Paytm and be part of India s fintech revolution!

Business Analyst Business Analyst Senior Senior business
AD

Technical Architect - Aem Forms

Adobe

13+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Technical Architect AEM Forms Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we transform the world through digital experiences. From emerging creators to global brands, we empower everyone to craft powerful visuals, videos, applications, and digital customer journeys. We're committed to inclusivity, innovation, and excellence and we believe your next big idea could help shape the future. The Opportunity We are seeking a passionate, hands-on Technical Architect AEM Forms to join our India Professional Services team. You ll play a pivotal role in delivering multi-solution consulting engagements, shaping architecture and implementation for clients, and driving business transformation using Adobe s digital experience technologies. What You ll Do Lead large, multi-solution consulting engagements, collaborating with Adobe clients and partners. Architect end-to-end solutions using AEM Forms and related Adobe Experience Cloud technologies. Serve as a trusted advisor to clients and partners across industries. Oversee multiple engagements simultaneously, balancing technical depth and client-facing leadership. Drive project discovery and solution design, collaborating with delivery and project managers. Tackle complex technical issues and lead review sessions on solution options. Mentor and lead teams of Adobe and partner technical experts. Contribute to the Adobe consulting community through best practices and strategic insights. Provide thought leadership across technical and strategic aspects of Adobe Experience Manager Forms. What You Need to Succeed 13+ years of experience in enterprise software development, with deep expertise in Java/JEE. Strong object-oriented design principles. Advanced hands-on experience in Adobe AEM Forms: Adaptive Forms & Fragments AEM Forms OSGi workflows OSGi components/services XDP development Document Services & Adobe LiveCycle modules (Forms, Process Mgmt, Rights Mgmt, Digital Signatures) Proficiency in SOAP/RESTful web services, HTML5, JavaScript, CSS3, jQuery, and AJAX. Experience working with RDBMS and Agile environments. Experience in LiveCycle upgrades (ES2, ES3, ES4) is a plus. Strong communication, client engagement, and leadership skills. Lead innovation on digital transformation initiatives with global impact Collaborate with top-tier clients and talented Adobe teams Work in an inclusive, mission-driven environment Access cutting-edge technologies and growth opportunities

Technical Architect Technical Architect Aem Aem architect
SG

Sr Associate, Index Operations - Fixed Income

S&p Global

4+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Sr. Associate, Index Operations Fixed Income Location: Noida, India Department: Operations Group Grade Level: 11 About the Role Join the Fixed Income Index Calculation and Distribution (ICAD) Team, a key part of the Global Index Management & Production Group at S&P Dow Jones Indices. This role focuses on the day-to-day calculation, validation, and dissemination of fixed income indices, supporting critical financial benchmarks used worldwide. Key Responsibilities Perform daily calculation and validation of fixed income indices, ensuring data accuracy and operational excellence. Analyze corporate actions, market data, and pricing inputs to maintain index integrity. Oversee operational workflows and troubleshoot system alerts with technology partners. Lead or assist in automation, new index launches, and system enhancement projects. Collaborate with internal stakeholders across Product Management, Index Services, IT, and Client Coverage. Monitor fixed income market developments to refine index operations and methodologies. Qualifications Bachelor's degree in Finance, Economics, Business, Mathematics, or a related field. 4 5 years of experience in financial services, preferably with exposure to fixed income, derivatives, or commodities. Strong knowledge of financial markets and index concepts. Proficiency in Excel, with additional skills in SQL, Python, MongoDB, or VBA considered a plus. Excellent communication skills, strong analytical ability, and an aptitude for multi-project coordination. Why Join S&P Dow Jones Indices Work with one of the most trusted names in global finance. Gain hands-on experience in index operations that influence trillions in global assets. Be part of a collaborative, innovative environment focused on continuous learning, automation, and efficiency. Qualification : Bachelor's degree in Finance, Economics, Business, Mathematics, or a related field.

Sr Associate Sr associate Operations Associate operations
UI

Service Delivery - Project Manager

Umbrella Infocare

12+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field

Service Delivery Service Delivery Delivery service Project
CI

Enterprise Sales Head

Cyfuture India Pvt Ltd

10+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Responsibilities Drive sales growth and team development through the creation of Enterprise strategy, sales management and strategic leadership. Develop and execute business development strategy and plan - both short and long term. Steer the organization through early opportunity identification & management, account & partnership engagement, project level engagement & execution. Responsible for company sales targets, growth in profits and expansion of markets revenue generation from Enterprise Sales vertical. Competitively engage with all the business touch points including engaging with powerful strategic Enterprise departments, agencies and large business aggregators. Put in place Strategies and plans to ensure 100% presence across all emerging business opportunities within the identified business verticals & also ensure that the company emerges Competitive and winning positions. Apply both strategic go-to-market models and more tactical approaches aimed at growing profitable Enterprise engagements and revenue base. Interact with all functional heads of the client company to understand their business processes / complexities for mapping appropriate IT solutions. Build a cohesive, productive team, leverage individual skills and collective talents for making winning proposals and associated business development efforts. Mentoring, designing sales training and incentive programs. Manage the sales teams for effective market penetration and revenue generation. Co-ordinate, lead, motivate and mobilise the company s Sales, Pre Sales, Marketing and Delivery teams. Skill Requirement Bachelor's or Master s degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute. 10+ years of experience in IT Sales- Enterprise Vertical dealing in IT SOLUTIONS comprising Software, Hardware, Networking, Security, Cloud, Data center. Must be Well connected with OEMs in Server Storage, Networking, Security and Cloud Domain. Must have Technical Understanding of Technology, IT products, Cloud, Data Center, SI, Web Hosting, cloud migrations, deployment. Proven hands-on experience on any cloud platform GCP, AWS, AZURE, IBM, ORACLE. Deep understanding of Cloud Technologies (Cloud computing services). Passion for growing businesses. Excellent team handling and mentoring skill. Excellent communication skills. Strong decision-making and problem solving skills. Qualification : Bachelor's or Masters degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute.

Enterprise Sales Enterprise Sales Head Sales head
AT

Coe Risk Management - Risk Manager

Allianz Technology

4-8 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position Summary The Risk Officer for the Global Service Delivery ( GSD ) centre of Allianz Partners will report directly to theGlobal Qualitative Head of Risk of Allianz Partners. The GDSs are fully fledged share services centers serving worldwide operations of Allianz Partners. Allianz Partners provides globally diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. The Risk Officer will have responsibility for the GSDs located in India, Thailand, Mexico and Brazil. They will be responsible for ensuring effective and efficient risk management processes and procedures are implemented and maintained in accordance with the Allianz Partners Global risk management framework as well as regulations in force. They will collaborate closely with first and second line of defense leaders within the GSD or across the company (as required) to ensure timely and transparent identification, assessment and mitigation of risks in the GSD as well as to ensure that the internal control system is effectively integrated within their areas of responsibility. They will provide support for internal control programs and projects designed to identify and manage significant risks related between others to: Operations, Information Technology, Legal, Regulatory and Compliance. The Risk Officer will also contribute to the Allianz Partners Global Risk Programs and, depending on the topic or seniority level of the Risk Officer, lead some of the CoCs. Responsibilities Oversee, coordinate and lead Risk management topics for the GSD, including topics across global locations as required Act as Single Point of Contact for Risk topics within the GSD Develop and maintain a good understanding of the GSD business and liaise closely with management Work with the business and provide risk expertise and consulting for projects and initiatives Support the management, monitoring and reporting business operations risks Conduct risk assessments to determine impacts of risk issues and facilitate appropriate escalation and implementation of the decisions Provide feedback to inquiries relating to risk monitoring actions Support and provide advice during decision-making processes Monitor news around market and evaluate current and potential risk exposure Identification of changing regulations and industry risk trends that may have an enterprise-wide impact Monitor the implementation and effectiveness of risk management activities Participate in the organisation, as well as lead and present topics in the relevant Risk Committee and other meetings as required Facilitate the Risk management process and provision of Risk management delivery support (this includes among others, the Top Risk Assessment and Internal Control Framework) Coordinate the effective implementation and maintaining of a network of Risk and Internal Control coordinators as well as the provision of risk training to the wider business. Promote a positive Risk Culture within the business Stakeholder Engagement Responsibilities: Practice and encourage open and effective communication internally and externally in order to build and nurture effective working relationships Lead an engaged internal control community to build strong partnerships with the business to ensure internal control processes are aligned with business needs and integrated within the organization. Develop and maintain effective working relations with internal and external parties, including but not limited to Top Management, extensive cross-functional interfaces and auditors to ensure the Internal Control Framework remains relevant and effective and provides adequate assurance. Manage and participate in the business meetings initiative with a focus on full coverage across all functions promoting the strategic business partnering ambition of the Risk function Seniority levels: Risk Officer: experience in Risk Management or relevant functions in insurance or services business and Risk Management Skills at ambition for seniority level Qualifications and Experience Required Bachelor s degree in business, finance or related field or equivalent combination of work and education experience. Risk Management or internal control accreditation or Accounting or Auditing qualification Understanding and knowledge of best practices and trends in Enterprise Risk Management and internal control frameworks. Relevant quantitative, Solvency II experience Strong IT user skills, very good user knowledge of Microsoft (Excel, Word, PowerPoint) Fluency in English Risk Management Skills at ambition level GSD Risk Officer in Global Qualitative Risk Management team The Risk Officer for the Global Service Delivery ( GSD ) centre of Allianz Partners will report directly to the Global Qualitative Head of Risk of Allianz Partners.The GDSs are fully fledged share services centers serving worldwide operations of Allianz Partners. Allianz Partners provides globally diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering.The Risk Officer will have responsibility for the GSDs located in India, Thailand or Mexico and they will be responsible for ensuring effective and efficient risk management processes and procedures are implemented and maintained in accordance with the Allianz Partners Global risk management framework as well as regulations in force.They will collaborate closely with first and second line of defense leaders within the GSD or across the company (as required) to ensure timely and transparent identification, assessment and mitigation of risks in the GSD as well as to ensure that the internal control system is effectively integrated within their areas of responsibility.They will provide support for internal control programs and projects designed to identify and manage significant risks related between others to: Operatio...

Coe Risk Management Risk Management Manager
NS

Angular Developer

Newgen Software

2+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position: Front End Developer Genesis Designation: Software Engineer (SE) / Senior Software Engineer (SSE) Role: Developer Work Location: Noida, B-19 Experience: Minimum 2+ years of experience in Angular and Core Java development Educational Qualification: B.E./B.Tech/MCA Reports to: Team Leader/Project Leader/Project Manager (Genesis) Role Overview We are seeking a skilled Front End Developer to join our Genesis team. The ideal candidate will have strong hands-on experience in Angular development along with a solid understanding of Core Java and RESTful services. As part of an Agile development team, you will collaborate closely with designers, developers, QA, and DevOps to deliver high-quality, user-friendly interfaces for modern web applications. Key Responsibilities Develop responsive, user-friendly interfaces for modern Rich Internet Applications using the latest front-end technologies. Write clean, cross-browser compatible code using HTML, CSS, and JavaScript. Implement advanced AJAX and DOM manipulation techniques. Develop and enhance Angular applications, including components, directives, services, and controllers. Collaborate with backend developers to integrate RESTful services into front-end applications. Take technical ownership of assigned Angular projects, including design and implementation decisions. Conduct product analysis and develop solutions for complex requirements, often involving in-depth research and analysis. Write well-documented, unit-tested code to ensure reliability and maintainability. Fix defects identified by the QA team in a timely and efficient manner. Work within an Agile development process, participating in sprint planning, stand-ups, and retrospectives. Collaborate with the DevOps team to ensure smooth delivery of robust working products. Skills & Experience Required Strong proficiency in HTML, CSS, and modern JavaScript. Expertise in Angular development (components, directives, services, controllers). Experience with Core Java and integrating front-end applications with RESTful services. Knowledge of AJAX techniques and experience manipulating the DOM programmatically. Hands-on experience with JavaScript build tools like bpm (or other equivalent tools). Familiarity with unit testing frameworks and writing tested, maintainable code. Experience working in Agile development environments. Critical thinking, problem-solving mindset, and strong communication skills. Collaborative mindset and the ability to work effectively in a team environment. If you are passionate about building intuitive, high-performance user interfaces and want to work in a collaborative, fast-paced environment we d love to hear from you! Qualification : B.E./B.Tech/MCA

Angular Developer Angular Developer Full-Time Frontend Developer
GT

Project Manager

Graygraph Technologies

Fresher | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Description: Project Manager (Digital Marketing - SEO) Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Digital Marketing (SEO), Project Coordination, or Project Management roles. Key Responsibilities: Manage projects and establish professional and profitable relationships with key personnel and clients. Coordinate with various departments (support, service, technology) to ensure seamless client account management. Oversee client receivables, monthly retention planning, and execution. Document client requests and feedback to ensure timely follow-up and resolution. Achieve strategic customer objectives and account plans defined by management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives and customer expectations. Skills & Qualifications: Excellent written and verbal communication skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Ability to maintain a positive and motivational attitude under pressure. Proficiency in MS Word, MS Excel, and MS PowerPoint. Project Management, Digital Marketing, and Technical skills are preferred. Fixed working hours 5 days a week. Attractive incentives. Young and vibrant work culture. Preferred Location: Noida

Project Manager Project manager Manager project Full-Time
GT

It Project Manager

Graygraph Technologies

Fresher | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Description: IT Project Manager Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Project Coordination or Project Management roles. Key Responsibilities: Manage projects and establish productive, professional, and profitable relationships with key personnel and clients. Coordinate with various departments, including support, service, and technology, to ensure seamless client account management. Oversee client receivables, and plan and execute monthly retention strategies. Document client requests and feedback to ensure timely follow-up and resolution of queries and escalations. Achieve strategic customer objectives and execute account plans defined by company management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives, and customer expectations, and assess ongoing customer needs. Skills & Qualifications: Excellent written and verbal communication and presentation skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Proficiency in HTML, Java Development, Android, and iOS Development. Ability to maintain a positive and motivational attitude under pressure. Project Management, IT, and Technical skills are preferred. Preferred Location: Noida

IT Project It project Manager It manager
SO

Senior Devops(db) Engineer

Sourcefuse

4-5 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Information: Work Experience: 4-5 years Industry: IT Services Job Type: FULL TIME Location: Mohali/Noida/Bangalore Overview: We are seeking a dynamic and skilled DevOps Professional to lead and contribute to cutting-edge projects focusing on multi-tenant SaaS architecture, Kubernetes-based microservices, and cloud-native solutions. The role will include designing scalable infrastructure, automating deployment pipelines, and improving performance and efficiency while ensuring compatibility with modern cloud technologies. Key Responsibilities: Infrastructure Design and Automation Architect, implement and maintain a multi-tenant SaaS solution leveraging Kubernetes namespaces and container orchestration tools. Develop and optimize CI/CD pipelines using tools like Jenkins, and GitHub Actions. Transition legacy applications to cloud-native, containerized microservices architectures. Scalability and Auto-Scaling Design and implement auto-scaling solutions using Kubernetes tools like Karpenter or EKS Managed Node Groups. Monitor and enhance system performance by analyzing resource utilization and scalability. Database and Application Management Work with multi-schema databases (MySQL, PostgreSQL, Oracle) to support shared hardware architecture. Ensure seamless tenant onboarding using dynamic namespace configuration and environment variables. Cloud Platform Expertise Use AWS services and tools effectively. Prepare architecture for AWS Marketplace using best practices in cloud hosting and deployment. Collaboration and Documentation Participate in workshops for product understanding and scope definition with stakeholders. Maintain detailed documentation of designs, deployment models, and architectural enhancements. AWS Well-Architected & FTR Compliance Hands-on experience conducting AWS Foundational Technical Reviews (FTR) for AWS Marketplace listings. Strong understanding of AWS Well-Architected Framework best practices, including security, reliability, and operational excellence. Proficiency in IAM, encryption, logging, monitoring, disaster recovery (DR), and cost optimization strategies required for FTR compliance. Ability to implement AWS security controls, perform self-assessments, and ensure AWS Marketplace solutions meet AWS guidelines. Technical Requirements: Must-Have Skills Strong expertise in Kubernetes. Hands-on experience with Infrastructure as Code tools like Terraform. Proficiency in CI/CD pipelines and automation. Knowledge of multi-tenant architectures and namespace-based service segregation. Experience with SaaS deployments on cloud platforms like AWS. Preferred Skills Familiarity with databases such as MySQL, PostgreSQL, and Oracle, and expertise in multi-schema configurations. Experience with auto-scaling and dynamic resource allocation. Knowledge of microservices architectures. Exposure to AI/ML-powered infrastructure enhancements for predictive scaling and optimization. Soft Skills Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Proactive and detail-oriented approach to project management. Qualifications Bachelor s degree in Computer Science, Engineering, or related field. Certifications in AWS (Solutions Architect or DevOps Engineer) and Kubernetes (CKA or CKAD) are highly desirable. Expectations, but not limited to: Transition monolithic applications to a multi-tenant, containerized architecture with a focus on efficiency and cost-effectiveness. Implement auto scaling solutions to support dynamic workloads in telecom and SaaS industries. Contribute to phase-based deployments with a clear roadmap, focusing on shared and pooled deployment models. Qualification : Bachelors degree in Computer Science, Engineering, or related field.

Senior DevOps Engineer Senior engineer Devops engineer
CL

Patent Search Senior Analyst/ Ip Lead

Clarivate

2+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

We are looking for a Senior IP Analyst/ IP Lead for our Service Operations team to join our IP Search Team in Noida. This is an excellent opportunity to work with Fortune 100 clients, supporting them through various phases of IP lifecycle management. The selected team member will engage in several projects, including Prior Art Searching (Patentability, Validity, Invalidity), Evidence of Use, and Freedom to Operate searches, specifically within the wireless communication domain or mechanical engineering domain. About You experience, education, skills, and accomplishments Work experience: Minimum 2 years of experience in IP Patent Search Bachelor s degree/master s degree/PhD in Wireless/Telecommunication domain / Computer Science/Mechanical Engineering Preferred if able to perform Patentability, State of Art, EOU, Freedom to operate, and Invalidity searches Knowledge of Intellectual Property (IP) fundamentals and US Patent laws Proficiency in MS Excel, MS Word, MS PowerPoint, and other tools that may be required for day-to-day work Capable of working on individual projects as well as in a team environment Self-starter, meticulous with strong analytical and problem-solving skills It would be great if you also had . . . PhD in Electronics and communication or any related field Standard essentiality analysis expertise Knowledge in AI/ML/SEP/Audio Video Codec Knowledge in IC Engines, Automobiles, and HVAC & Refrigeration IP and/or telecom related certifications Knowledge of CN and EP patent laws Preparing reports by performing various patent searches and technical analyses to support clients End-to-end ownership of work products and effective project communication with relevant stakeholders Adhering to internal and external project time schedules Updating technical skills proactively in upcoming technologies being widely used across the industry Adherence to organizational policies Quality Assurance - Adherence and compliance to set quality standards ensuring customer requirements are met in full About the Team The team of 200+ colleagues all reporting to the Senior Manager and Director primarily working on search projects on several technologies. This team helps customers based out of the US, India, and UK. . Hours of Work This is a full-time role requiring 40 working hours per week based out of Noida, India (IST). Work Mode-Hybrid At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Bachelors degree/masters degree/PhD in Wireless/Telecommunication domain / Computer Science/Mechanical Engineering

Patent Search Senior Analyst Patent analyst
MM

Senior Highway Engineer

Mott Macdonald

8+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Description Due to recent success on the Routes to Market Regional Delivery Partnership framework, as part of a Delivery Integration Partner and in anticipation of an increase in workload in other areas we are looking for a Senior Engineer to join our Highways Design team. This is an opportunity to become a key part of our growing vibrant Highways Design Services team and contribute to achieving a high performing shared enterprise with our partners. You will be based in our Noida office.You will guide the team and our clients through approval processes including the discharge of associated conditions. Utilising your communication skills, you will support and develop staff members through mentoring and guiding team members in their technical and continued professional development. Additionally, you ll promote our health, safety and well-being policies and ensure these are adhered to within the team as well as ensuring design outputs meet our quality obligations and requirements set out in our Business Management System (BMS). Your responsibilities will also include: Technical competence in detailed highways geometry design and able to independently deliver work and integrate with larger project team with minimal supervision from senior staff. Preparation of concept and detailed design of 2D and 3D Roundabouts, priority junctions, signalized junctions, interchanges, generating earthwork quantities. A thorough understanding and/or experience of using 3-dimensional highway design software such as Civil3d, Open Roads, AutoTurn, and Signs and Line design software would be a distinct advantage. Must have good understanding of working in ProjectWise. Interacting and coordinating with other teams on various multi-disciplinary projects and contributing to project implementation of multidisciplinary schemes. Responding to client queries resulting from client reviews. Working within financial and program constraints. Preparing client presentations and supporting documentation Specifications Self-learner, motivated and team player. Adhering to Mott MacDonald safety, ethical and standard procedures.Understanding and implementing Mott Macdonald Quality Assurance procedures. Competent to check the work of more junior team members. Proficiency in MS Outlook, and MS office (Excel, Word, Power Point) is expected. Bachelor s or Master s degree in Civil Engineering. Minimum 8+ years working experience in design of Highways /Motorways/Drainage system for Highways Good written and spoken communication skills and be fluent in English Be aware of current and emerging technical guidance for highways and drainage; An ability to provide hands on mentoring and training of staff to ensure quality of output and continuous technical improvement. To produce designs based on planning strategies and construction specifications for drainage and highways. Must have a significant knowledge of engineering design, design software, technical consents process, adoption and contract procedures for the provision of highways, drainage, and utilities for new developments and regeneration projects. You will know how, if applied effectively, these skills combine to add value to a client s development proposal. Ability to manage numerous assignments at one time Proficiency in Micro-Station, In Roads, Open Roads, and/or Geopak /similar design software Experience in AutoCAD/AutoDesk and their suite of packages. Applied knowledge and understanding of DMRB ,AASHTO, MUTCD, and TxDOT Standards/Specifications/Guidelines. Experience / knowledge of various Design techniques in Highways projects. Proficiency in Microsoft Office (Word, Excel, Outlook) Strong written, verbal and interpersonal communication skills Committed team player; Chartered or Incorporated Engineer with a relevant professional institution such as ICE or CIHT (or equivalent) or suitable relevant experience Experience leading multi-disciplinary teams Good time management skills with the ability to prioritise your workload effectively Capability to work autonomously as well as collaborating within a team environment Job Profile Mott MacDonald s Highways Division delivers services across the entire project lifecycle. Whether we are planning, designing and implementing new roads, or maintaining, managing, improving and operating existing highway networks, we deliver innovation, cost certainty and added value through collaborative working with clients and a culture of continuous improvement. Our Highways Design Services is primarily based in the UK, delivering projects to clients such as Highways England and Transport Scotland. We specialise in design and construction, progressing schemes from option identification and appraisal through preliminary detail design to supervision of works on site. We also provide advice on procurement options and administer contracts from tender assessment through interim valuations to settlement of final accounts. We can offer (subject to Company s policy): - Agile and safe working environment - Competitive annual leave and sick leaves - Group incentive scheme - Group term life insurance, Workmen s compensation and Group medical insurance coverage - Short and Long-term Global employment opportunities - Global collaboration and knowledge sharing - Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Qualification : Bachelors or Masters degree in Civil Engineering.

Senior Engineer Senior engineer Highway engineer Full-Time
NL

Java Developer - Team Leader/group Leader

Neugen Laboratories

4-8 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Responsibilities: Project Ownership & Delivery: Own the complete delivery of assigned projects, ensuring they meet quality, scope, and timeline requirements. Manage multiple projects with a team size of 5-8 members, overseeing the entire project lifecycle. Track and manage project requirements and ensure successful implementation across different project phases. Stakeholder Management & Risk Analysis: Participate in business meetings with functional and delivery heads. Review contracts, assess risks, and perform risk mitigation exercises. Keep management informed of risks and mitigation strategies throughout the project. Planning & Process Compliance: Develop Software Development Plans, Configuration Management Plans, and Project Plans to guide project execution. Ensure adherence to process and system compliance throughout the project's lifecycle. Escalation & Issue Management: Handle escalations efficiently, whether internal or external, to maintain project timelines and quality. Team Coaching & Mentoring: Provide leadership by coaching and mentoring project team members. Offer necessary support to team members, ensuring that their professional growth is aligned with project goals. Conduct performance appraisals and counseling sessions for team members. Training & Development: Identify training needs (both technical and managerial) within the team. Implement necessary training programs to improve the team s capabilities. Quality Assurance: Ensure that the project complies with Newgen Quality Systems and Procedures to maintain high standards of delivery. Desired Profile: Education & Experience: B.E/B. Tech in Computer Science, Information Technology, or MCA (or an equivalent degree). A M. Tech is preferred. 4-8 years of relevant industry experience with a focus on development projects across various domains. Technical Skills: Proficiency in Core Java, JSP, Servlets, EJB, and Oracle/SQL. Good knowledge of SOAP/REST API, Multithreading, Web Application concepts, programming/logic writing, and data structures. Experience with database concepts, including table management, stored procedures, functions, queries, primary/unique keys, joins, referential integrity, normalization, and performance tuning. Understanding of system integration issues and configurable solution design. Industry Knowledge: Experience in banking retail loans and MSB (Managed Service Business) is an advantage. Project & Stakeholder Management: Ability to gather, analyze, and draw logical conclusions from project data. Strong stakeholder management skills and the ability to balance customer requests with team resources. People Management Skills: Proven ability to manage a team, handle performance and disciplinary issues, and deal with employee grievances. Experience in training, mentoring, motivating, and leading a team to success. Well-versed in attrition management and case handling. Travel Flexibility: Willingness to travel for short-term and long-term assignments within India or internationally, including client sites.

Java Developer Java developer Team developer Leader
WT

Ppc Expert (paid Social And Paid Search)

Wildnet Technologies

3-5 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position: PPC Specialist About Wildnet Technologies: Wildnet Technologies is an award-winning White Label Digital Marketing and IT Services with a track record of helping businesses and Google Partner Agencies achieve their goals. We offer a comprehensive range of high-quality Digital Marketing Services and On-Demand Technology Resources. With over 12,000 successful projects delivered to date, our team of 300+ professionals is headquartered in India and serves clients in the United States, Canada, Australia, and the United Kingdom. Our expertise includes SEO, Paid Search, Paid Social Services, programmatic advertising, and more. Job Overview: We are looking for an experienced and results-driven Paid Media Specialist to join our team. The ideal candidate will have 3-5 years of hands-on experience managing and optimizing paid media campaigns on Meta (Facebook, Instagram) and Google Ads. This role is perfect for someone who thrives in a fast-paced environment, is passionate about digital marketing, and is dedicated to driving measurable results. You will be responsible for developing and executing paid media strategies that align with our overall marketing goals, ensuring the efficient use of budgets, and constantly optimizing campaigns for maximum ROI. Job Description: Campaign Management: Develop, implement, and manage paid media campaigns on Meta (Facebook, Instagram) and Google Ads. Keyword & Audience Research: Conduct thorough keyword research and audience targeting to enhance campaign performance. Creative Development: Create compelling ad copy, visuals, and landing pages designed to maximize engagement and conversions. Performance Monitoring: Monitor and analyze campaign performance metrics, providing regular reports and actionable insights. A/B Testing: Perform A/B testing on various elements of campaigns to continuously improve ad performance and ROI. Industry Trends: Stay updated with the latest trends and best practices in paid media advertising to ensure strategies are current and effective. Team Collaboration: Collaborate with the marketing team to ensure that paid media strategies are aligned with overall marketing objectives. Budget Management: Manage budgets and allocate resources effectively to maximize campaign efficiency and results. Requirements: Experience: 3-5 years of experience in managing paid media campaigns on Meta (Facebook, Instagram) and Google Ads. Technical Skills: Proficiency in Meta Ads Manager, Google Ads, Google Analytics, and other relevant tools. Analytical Skills: Strong analytical skills with a keen attention to detail to ensure data-driven decision-making. Communication: Excellent communication and teamwork abilities to effectively collaborate with internal teams. Project Management: Ability to manage multiple projects simultaneously and meet deadlines consistently. Certifications: Certification in Google Ads and/or Meta Blueprint is a plus. Additional Platforms: Experience with other PPC platforms (e.g., LinkedIn Ads, Bing Ads) is a plus. Benefits: Competitive salary with a lucrative incentive structure. Comprehensive health and wellness benefits package. Opportunities for professional growth and leadership development. A positive, supportive, and innovative work environment. Exposure to a broad range of industries and high-profile clients. Additional Highlights: Over 15 years of industry expertise. Pioneering presence in the Digital Industry, serving as industry trailblazers. Qualification : 3-5 years of experience in managing paid media campaigns on Meta (Facebook, Instagram) and Google Ads.

PPC Expert Ppc expert Social Search
AD

Machine Learning Engineer 5

Adobe

9-12 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Role Overview: As a Development Engineer in Adobe's AI Platform team, you'll play a pivotal role in the development, operations, and support of cutting-edge AI and ML solutions. You will be responsible for building new features, maintaining existing ones, and ensuring the successful delivery of high-quality, scalable software. The role requires expertise in Golang/Python, Kubernetes, and cloud platforms, as well as experience in machine learning (ML) solutions and workflow orchestration. Key Responsibilities: Product Development: Hands-on product development and solution implementation. Develop new features and maintain existing ones, from concept to deployment. Responsible for the full development lifecycle, including planning, design, coding, debugging, testing, and deployment. Analyze and implement high-quality software solutions using Golang/Python. Project Planning and Risk Analysis: Plan, estimate, and evaluate project efforts and associated risks. Drive the design and implementation of new layers, solutions, workflows, and features. Optimize solutions for frugality without compromising stability or resiliency. Cloud Infrastructure & ML Solutions: Design, develop, and optimize cloud-scale products and services. Build, deploy, and manage infrastructure in public cloud environments, particularly AWS. Develop solutions using the latest machine learning tools like PyTorch. Collaboration and Optimization: Collaborate with cross-functional teams to ensure the successful deployment and scalability of products. Continuously optimize the solution for performance, scalability, and cost-efficiency. Required Qualifications: Education: Bachelor s or Master s degree in Engineering or a related field. Experience: 9-12 years of relevant industry experience, particularly in cloud-based software development. Proven expertise in building large-scale platforms using Kubernetes. Strong programming skills in Python and Go. Experience with ML development tools, especially PyTorch. Experience in deploying and managing cloud infrastructure, particularly in AWS. Skills: In-depth knowledge of cloud platforms, container runtimes, and Kubernetes. Ability to work with large data-driven products and services used by a wide customer base. Strong problem-solving and debugging skills. Equal Opportunity Statement: Adobe is an Equal Employment Opportunity and affirmative action employer, ensuring all individuals are treated equally without discrimination based on gender, race, age, disability, religion, sexual orientation, or any other protected status. Qualification : Bachelors / Masters degree in engineering.

Machine Learning Machine Learning Engineer Machine engineer
SG

Technical Product Specialist

S&p Global

6+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.

Technical Technical product Product technical Specialist Technical specialist
SG

Technical Product Specialist

S&p Global

6+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

The Role As an Enterprise Data Management Technical Specialist based in Gurgaon, India, you will spearhead the design, configuration, and implementation of cutting-edge EDM solutions. You will work closely with cross-functional teams, mentor junior members, and ensure accurate and compliant data management. Reporting to Raj Ethiraj, this role is pivotal in driving business profitability through impactful product enhancements. Key Responsibilities Solution Design & Implementation: Lead the design and configuration of EDM solutions tailored to client and product requirements. Project Leadership: Manage end-to-end EDM projects, ensuring timely delivery and high-quality results. Data Integrity & Compliance: Develop and optimize data validation and matching rules to ensure data accuracy, consistency, and regulatory compliance. Integration & Troubleshooting: Configure data integration processes from diverse sources and resolve complex data issues efficiently. Cross-Functional Collaboration: Partner with Product Business Analysts, Project Managers, and development teams to align on product goals and client feedback. Mentorship: Guide junior team members, fostering a culture of continuous learning and best practices in EDM. Metrics & Innovation: Establish product success metrics, propose new features, and drive innovation in implementation processes. UX Collaboration: Work with UX teams to conceptualize and visualize product features, ensuring user-friendly designs. Qualifications Must-Have Skills: Minimum of 6 years of hands-on experience in EDM solutions or similar platforms. Proficiency in SQL, database management, and platform architecture. Strong understanding of financial data and capital markets processes. Proven leadership in product strategy and stakeholder collaboration. Experience in Agile methodologies, with tools like Azure DevOps and Confluence. Familiarity with multi-cloud deployments (AWS and Azure). Knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Expertise in data governance and quality management. Nice-to-Have Skills: Certifications in data management or related technologies. Experience with key market data providers like Bloomberg, Reuters, and SIX. Strong problem-solving skills and attention to detail. Proficiency in writing User Stories, Use Cases, and acceptance criteria. Client-facing skills to ensure successful project delivery and satisfaction. What s in It for You? Collaborate with a global, cross-functional team. Contribute to the success of an award-winning EDM platform. Opportunity to work on cutting-edge technologies like automation, GenAI, and cloud platforms. Mentor and grow a high-performing team. Qualification : Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX.

Technical Technical product Product technical Specialist Technical specialist
HO

Account Manager

Hotelogix

2-4 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Account Manager Account manager Manager account Full-Time

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