Service Recovery Jobs in Mohali

Job Title: Customer Support Specialist Location: Mohali About the role: We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Sales Support Specialist is also responsible for monitoring sales and the performance of the sales team, as well as recording sales data. To be successful Sales Support Specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills. What you will be doing: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. Recording sales trends and liaising with account managers to develop sales strategies. Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. Handling administrative duties for the company and its executives and management teams. Scheduling customer meetings and conferences. Reporting any unusual activity to your supervisors. What you need for this position: A High School Diploma or equivalent. A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous. Experience in administration and high-volume office work may be advantageous. Strong analytical, organizational, and time management skills. Excellent team working, motivational, interpersonal, communication, and customer service skills. The ability to multitask and quickly switch your focus. Qualification : A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous.

Job Overview: We are looking for a result-oriented Collection Officer to join our team. The ideal candidate will have previous experience in the collections process, particularly in handling overdue payments and managing financial information. This position requires excellent communication skills, a critical listening ability, and a persuasive approach to ensure timely payments and maintain customer relationships. Responsibilities: Debt Collection: Follow up on overdue payment cases, ensuring timely collection and resolution of outstanding payments. Case Management: Review and update allocated cases regularly, ensuring accurate documentation and progress toward payment resolution. SOP Compliance: Follow standard operating procedures (SOPs) set by the company to ensure adherence to best practices and policies in collections. Client Interaction: Negotiate and communicate effectively with clients to resolve payment issues and handle any inquiries. Multitasking: Manage multiple tasks efficiently, prioritizing to meet deadlines and achieve monthly payment resolution targets. Escalation Management: Escalate complex issues when necessary to ensure timely resolution and proper handling of challenging cases. Requirements: Experience: Minimum of 2 years experience as a Collection Officer or in a similar role, preferably in the financial or healthcare sector. Negotiation Skills: Strong ability to negotiate with clients, resolve conflicts, and secure payments while maintaining professionalism. Communication Skills: Excellent verbal and written communication skills, with the ability to speak persuasively and listen actively. Attention to Detail: Strong organizational skills with attention to detail and accurate record-keeping. Time Management: Ability to prioritize tasks effectively to meet targets and deadlines. Preferred Skills: Experience in US collections or healthcare collections (if applicable). Familiarity with debt collection regulations and best practices. What We Offer: Competitive salary and performance-based incentives. A dynamic work environment with growth opportunities. If you're a driven individual with a proven track record in collections, apply today to join our team!

Job Title: WordPress Developer / WordPress CMS Expert Job Type: Full-time Job Description: We are looking for a highly skilled WordPress Developer or WordPress CMS Expert proficient in PHP programming (OOP), MySQL, JavaScript, and jQuery to join our team. In this role, you will be responsible for developing creative, functional, and responsive WordPress websites tailored to meet client requirements. The ideal candidate will have a strong understanding of front-end and back-end development processes and will contribute to improving our product codebase. You will be expected to develop WordPress websites from the ground up, ensuring the code is of the highest quality, fast, scalable, and performs well. Your expertise in WordPress CMS and related technologies will help in crafting dynamic and engaging web experiences. Key Responsibilities: Website Development: Design, implement, and manage websites using WordPress, ensuring responsive design and functionality across multiple devices and platforms. Back-End Development: Handle back-end functionality, ensuring a smooth integration of databases (MySQL) and server-side components. Front-End Development: Develop interactive and responsive front-end features with HTML5, CSS3, JavaScript, and jQuery. Client Collaboration: Work closely with clients to understand their needs and develop solutions that match their expectations. Optimization & Performance: Ensure the performance, speed, and scalability of websites by optimizing code and resources. Troubleshooting & Debugging: Thoroughly test and debug websites across different browsers and devices using browser console and external tools. Third-Party Integrations: Integrate 3rd party services, APIs, and plugins with WordPress and Shopify. Shopify Development: If required, work with Shopify s theming system and Liquid templating, implementing/debugging Shopify apps and creating custom solutions. Maintenance & Updates: Regularly maintain and update websites, ensuring they stay current with the latest technologies and best practices. Essential Skills and Qualifications: Proficiency in Web Technologies: Strong knowledge of HTML5, CSS3, JavaScript, jQuery, and DOM manipulation. WordPress Expertise: Proven experience developing websites with WordPress CMS, including creating themes and plugins. PHP & MySQL: Strong understanding of PHP programming (OOP) and MySQL databases. Shopify & E-commerce: Hands-on experience with Shopify theming, Liquid templating, and integration of e-commerce functionalities. CSS Pre/Post-processors: Experience with SASS or other CSS preprocessors. Debugging Skills: Excellent debugging skills using browser console and external debugging tools. Responsive Design: Experience in designing and developing responsive layouts for desktop, tablet, and mobile devices. Third-Party Service Integration: Experience working with third-party services, APIs, and plugins, particularly for WordPress and Shopify. Communication: Good verbal and written communication skills to collaborate effectively with team members and clients. Desirable Skills: Experience with Shopify s object/properties, AJAX API, and Meta fields. Understanding of website security best practices. Knowledge of modern development practices, version control (e.g., Git), and agile methodologies. Ability to work in a fast-paced environment and manage multiple projects simultaneously. What We Offer: Competitive salary and benefits. Dynamic and supportive work environment. Opportunity to work with cutting-edge technologies. Professional growth and skill development.

Job Overview: We are seeking a highly motivated and competitive Inside Sales Representative to join our team. The ideal candidate will thrive in a fast-paced, quick sales cycle environment and will play a key role in driving our client acquisition and revenue growth. If you re a quick learner with excellent negotiation skills and a proven track record of success, we want to hear from you! Responsibilities: Sales Development: Research and identify potential accounts, solicit new business, build rapport, provide technical information and explanations, and prepare quotations. Lead Generation: Source new sales opportunities by following up on inbound leads and conducting outbound cold calls and emails to generate interest. Customer Needs Assessment: Understand customer needs and requirements to tailor solutions that meet their expectations. Sales Closing: Close sales and consistently meet or exceed quarterly sales quotas. Competitor Analysis: Assess competitors by analyzing their information and trends to identify sales opportunities and refine sales strategies. Account Research: Research assigned accounts, identify key decision-makers, and generate interest in the company s offerings. Database Management: Maintain and expand a database of prospects within your assigned territory, ensuring accurate tracking and follow-up. Product Demos: Perform effective online demonstrations of products to prospective clients, showcasing the value proposition. Requirements: Experience: Proven inside sales experience, with a track record of meeting or exceeding sales quotas. B2B Sales Expertise: Strong phone presence and experience in B2B sales, particularly with US clients. CRM Proficiency: Familiarity with Salesforce.com or other CRM tools to manage leads and opportunities efficiently. Communication Skills: Excellent verbal and written communication skills, with the ability to present effectively and listen actively to customer needs. Time Management: Ability to multitask, prioritize, and manage time effectively to meet deadlines and sales goals. Tech-Savvy: Proficient in using corporate productivity and web presentation tools to engage clients. Preferred Skills: Strong negotiation skills with the ability to close sales in a fast-paced environment. Experience with cold calling and converting leads into clients. What We Offer: Competitive salary and performance-based incentives. A dynamic work environment with opportunities for growth and career advancement. If you're a results-driven sales professional looking for a challenging and rewarding opportunity, we encourage you to apply!

Job Title: Principal Engineer Location: Mohali About The Role As a Senior Software Engineer, you will play a pivotal role in designing, developing, and optimizing BotPenguin s AI chatbot & Agents platform. You ll collaborate with product managers, tech leads, and customer success teams to develop robust backend APIs, integrate with frontend applications, and enhance system performance. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 3-6 years in software development roles. Technical Skills: Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion. Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. *Based on performance, this role offers the opportunity for promotion to a VP position.

we Are Seeking A Highly Motivated And Enthusiastic Individual To Join Our Customer Success Team. As A Member Of This Team, You Will Play A Crucial Role In Building Relationships With Potential Clients And Driving Sales Growth. If You Enjoy Engaging With People, Have Excellent Communication Skills, And Are Driven To Achieve Results, This Position Is Perfect For You. what You Need For This Position bachelor's Degree In Business, Marketing, Or A Related Field proven Experience In A Customer Success Or Account Management Role, Preferably In The It Sector strong Interpersonal And Communication Skills, With The Ability To Build Rapport And Effectively Engage With Clients excellent Problem-Solving And Analytical Skills, With A Data-Driven Approach To Decision-Making ability To Manage Multiple Clients And Projects Simultaneously, While Maintaining A High Attention To Detail self-Motivated And Proactive, With A Passion For Delivering Exceptional Customer Experiences familiarity With Crm Software And Customer Success Tools Is A Plus ability To Thrive In A Fast-Paced And High-Pressure Environment. demonstrated Eagerness To Learn, Grow, And Contribute To The Team's Success. availability For Full-Time In-Office Work. what You Will Be Doing serve As The Primary Point Of Contact For Assigned Clients, Building Strong Relationships And Understanding Their Business Needs And Objectives proactively Engage With Clients To Ensure They Are Maximizing The Value Of Our Products And Services provide Product Demonstrations, Training, And Onboarding Support To Clients identify Opportunities For Upselling And Cross-Selling Based On Client Needs And Goals collaborate With Internal Teams To Address Client Issues And Concerns In A Timely Manner monitor Client Usage And Performance Metrics To Identify Areas For Improvement And Make Recommendations conduct Regular Business Reviews And Present Reports To Clients On Their Progress And Achievements act As A Trusted Advisor To Clients, Offering Strategic Guidance And Best Practices stay Updated On Industry Trends And Developments To Provide Relevant Insights And Recommendations To Clients foster A Culture Of Customer Success Within The Company And Contribute To The Overall Improvement Of Our Customer Success Processes And Strategies conduct Research To Identify New Business Opportunities And Stay Updated On Industry Trends. visiting Potential Prospects In Person To Provide Demonstrations Of Our Products And Services. onboard New Partners And Ensure Their Successful Integration With Our Products And Service cultivate Long-Term Relationships With Partners And Customers And Maximize Sales Opportunities. meet Departmental Goals And Achieve Key Performance Indicators (kpis). assist With Other Duties As Assigned To Support The Overall Success Of The Team. Qualification : bachelor's Degree In Business, Marketing, Or A Related Field

Job Title: AI Engineer Location: Mohali About the role As an AI Engineer, you will be responsible for building and optimizing AI-first solutions that power BotPenguin s conversational and Agentic capabilities. You will work on LLM integrations, NLP pipelines, and machine learning models, while collaborating with cross-functional teams to deliver intelligent experiences at scale. This is a high-impact role that combines engineering, research, and deployment skills to solve real-world problems using artificial intelligence. What you need for this role Education: Bachelor's or Master s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. Experience: 2 4 years of experience working in AI/ML or related software engineering roles. Technical Skills: Strong proficiency in Python and libraries such as scikit-learn, PyTorch, TensorFlow, Transformers (Hugging Face). Hands-on experience with LLMs (OpenAI, Claude, LLaMA) and building AI agents using API integrations. Experience working with NLP tasks (intent classification, text generation, embeddings, summarization). Familiarity with Vector Databases like Pinecone, FAISS, Elastic Vector DB. Understanding of Prompt Engineering, RAG (Retrieval-Augmented Generation), and embedding generation. Proficiency in building and deploying ML models via Docker/Kubernetes or cloud services like AWS/GCP. Experience with version control systems (GitLab/GitHub) and working in Agile teams. Soft Skills: Strong analytical thinking and problem-solving capabilities. Passion for research, innovation, and applying AI to real-world use-cases. Excellent communication skills and the ability to collaborate across departments. Attention to detail with a focus on model accuracy, explainability, and performance. What you will be doing Design, build, and optimize AI-powered chatbot features and virtual agents using state-of-the-art models. Collaborate with the Product, Backend, and UI teams to integrate intelligent workflows into the BotPenguin platform. Build, evaluate, and fine-tune language models and NLP components tailored to user use-cases. Implement context-aware chat solutions using embeddings, vector stores, and retrieval mechanisms. Create internal tools for prompt testing, versioning, and debugging AI responses. Monitor model performance metrics such as latency, hallucination rate, and user satisfaction. Explore research papers, open-source innovations, and contribute to rapid experimentation. Write clean, modular, and testable code along with clear documentation for future scalability. Any other development related tasks as required for BotPenguin. Guiding, reviewing the code written by junior members in the team. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Qualification : Bachelor's or Masters degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline.

Job Title: Back-End Developer / Backend Engineer Job Type: Full-time Job Description: WebGuruz is seeking a skilled Back-End Developer or Backend Engineer to join our team. This role is crucial in developing and maintaining the technology behind a website, ensuring that the server-side of web applications runs smoothly. As a Back-End Developer, you'll be responsible for the functionality, performance, and scalability of websites, supporting the user interfaces designed by the front-end team. The ideal candidate will have experience in server-side technologies, database management, and a strong understanding of web development. You will also be responsible for team handling and client interaction, ensuring smooth project execution and timely delivery. Key Responsibilities: Backend Development: Develop and maintain the server-side logic and APIs for web applications, ensuring scalability, performance, and reliability. Team Handling: Manage a team of developers, ensuring the team delivers high-quality code, follows coding standards, and adheres to project timelines. Client Interaction: Regular client calls to understand business requirements, create technology specifications, and provide updates on project progress. Collaborate with Front-End Developers: Work closely with the front-end team to ensure seamless integration between the front-end and back-end technologies. Process Improvement: Review and improve current development processes and methodologies to ensure efficiency and quality. Code Quality: Write high-quality, maintainable code while adhering to best practices and coding standards. Documentation: Maintain proper documentation for the back-end systems and codebase. Training & Mentoring: Provide training to team members and mentor them to ensure they are up-to-date with the latest technologies and development practices. Status Reporting: Provide weekly and monthly project status reports to the Project Manager. Required Skills and Experience: Languages: In-depth knowledge of JavaScript, CSS, HTML, and other front-end technologies. Frameworks: Familiarity with React.js, Node.js, and other related tools and frameworks. Backend Technologies: Proficiency in at least one server-side technology (such as Java, PHP, or Node.js). Databases: Strong understanding of relational databases and SQL. Version Control: Experience using GitHub or similar version control systems. User Interface Design: Exposure to user interface design and integrating front-end with back-end functionalities. Software Development Life Cycle (SDLC): Understanding of SDLC and Agile methodologies. Communication Skills: Strong verbal and written communication skills to interact with clients and the team. Team Management: Prior experience in leading a team of developers and ensuring project delivery on time. Desired Skills: MEAN Stack: Experience working with the MEAN stack (MongoDB, Express.js, Angular, Node.js). Angular: Proficiency in Angular or similar front-end frameworks. Client Handling: Proven experience in interacting directly with clients to gather requirements and provide project updates. What We Offer: Competitive salary and benefits. Opportunity to lead a dynamic team and work on exciting projects. Collaborative work environment where innovation and growth are encouraged. Professional development and training opportunities. Flexible work culture and career growth potential. If you're passionate about back-end development, leading teams, and collaborating with clients to deliver high-quality solutions, we would love to have you on board! Apply now to join WebGuruz Technologies!

Job Title: MERN Stack Developer Job Type: Full-time Job Description: We are seeking a creative and experienced MERN Stack Developer (or MEAN Stack Developer) to design, develop, and maintain our next-generation websites and web tools. As a developer in our team, you will collaborate with cross-functional teams to create high-performance web applications. We are looking for someone who is not only skilled in development but also has the leadership qualities to take the initiative, guide projects, and drive innovation. If you are passionate about building scalable, low-latency, and high-availability applications, this is the opportunity for you to make a significant impact in our team. Key Responsibilities: Application Development: Design and implement low-latency, high-availability, and performant applications using MERN/MEAN stack technologies (React.js, Node.js, Express, MongoDB). Team Handling: Manage a team of developers to ensure timely delivery and high-quality coding standards. Guide and mentor the team to continuously improve skills and processes. Client Interaction: Engage with clients to gather business requirements and translate them into technical specifications for the project. Ensure regular communication and client satisfaction throughout the project lifecycle. UI/UX Design: Build responsive and dynamic user interfaces with React.js or Angular, ensuring a seamless and engaging experience across all devices. Backend Development: Develop and maintain server-side logic and databases, optimizing the application for speed and scalability. Code Quality: Ensure that coding standards, best practices, and version control are followed, and that the code is maintainable and scalable. Collaboration: Work closely with other developers, project managers, and designers to ensure the overall functionality and design match the client s requirements. Process Improvement: Review and improve existing processes to streamline development and ensure efficient delivery of high-quality solutions. Training & Mentorship: Provide training and support to junior developers, helping them grow and contribute to the team s success. Reporting: Provide weekly and monthly status updates to the project manager, ensuring transparent communication regarding the progress and challenges. Skills & Experience: Experience: Minimum 4+ years of experience in developing web applications using React.js, Node.js, and other related technologies. Previous experience working as a React.js Developer. Technical Skills: Strong knowledge of JavaScript, HTML5, CSS3, and AJAX. Expertise in React.js, Webpack, and other related React tools. Proficiency in at least one server-side technology (Java, PHP, Node.js). Experience with MongoDB, Express.js, and Angular. Good understanding of relational databases and SQL. Familiar with version control tools such as GitHub. Development Methodologies: Solid understanding of the Software Development Life Cycle (SDLC). Experience with building scalable and performant web applications. Leadership & Communication: Proven experience in handling teams, leading projects, and ensuring timely delivery. Strong client handling and communication skills. Ability to deliver regular status reports and manage client expectations effectively. Soft Skills: Strong verbal and written communication. A problem-solving mindset with attention to detail. Self-motivated, proactive, and able to take ownership of work. Strong interpersonal skills and a collaborative attitude. What We Offer: Collaborative Environment: Work with a talented and supportive team in an innovative environment. Growth Opportunities: Gain exposure to a wide range of projects, enhancing your skills and advancing your career. Competitive Salary: Receive a competitive salary along with performance-based incentives. Work-Life Balance: Flexible working hours and a healthy work-life balance. Cutting-Edge Technologies: Work with the latest tools and technologies to deliver impactful projects. If you are passionate about web development, want to be part of an exciting and growing company, and have the skills to thrive in a dynamic environment, we would love to hear from you! Apply now and take the next step in your career!

Job Description: We are looking for a skilled Senior Ruby on Rails Developer to join our team. The ideal candidate will be passionate about creating clean, maintainable code and eager to contribute to the development of scalable and robust web applications. In this role, you will collaborate with cross-functional teams to design and deliver high-quality solutions. Key Responsibilities: Ruby on Rails Development: Design, build, and maintain efficient, reusable, and reliable Ruby code. Feature Integration: Develop and integrate features and functionalities into web applications. Architecture and Design: Architect and implement scalable and maintainable Ruby on Rails applications. Performance Optimization: Identify and resolve performance bottlenecks and bugs to ensure optimal application speed and responsiveness. Code Review: Participate in code reviews and provide constructive feedback to peers. Front-End Development: Implement front-end components using React.js and Next.js for seamless user experiences. Collaboration: Work closely with cross-functional teams to ensure project success. Stay Updated: Keep up with emerging technologies and industry best practices. Requirements: Experience: Minimum of 3 years of professional experience in Ruby on Rails development. Technical Skills: Strong understanding of Ruby language and Rails framework. Proficiency in HTML5, CSS3, and JavaScript. Experience with relational databases such as PostgreSQL or MySQL. Experience with front-end frameworks like React.js and Next.js. Soft Skills: Excellent communication and collaboration abilities. Strong problem-solving and analytical skills. Ability to work independently and within a team environment. Benefits: Work-Life Balance: 5-day workweek. Flexible working hours. Compensation: Competitive salary and benefits package. Career Growth: Opportunities for professional development and career advancement. Work Environment: Friendly, supportive, and collaborative workplace. Join our team to work on exciting projects in a dynamic and growth-oriented environment. Apply now to make a meaningful impact and advance your career!

Sr. Manager Business Development Group Location: Mohali (Onsite) Job Type: Full-Time Openings: 3 Experience: 10+ Years About the Role We are seeking a highly experienced and results-driven Senior Sales Leader to spearhead direct sales initiatives within the US healthcare and enterprise application markets. This strategic role demands a proactive professional who can independently drive business growth, build long-term client relationships, and consistently exceed revenue goals. Key Responsibilities Drive direct sales and acquire new clients in the US healthcare and enterprise domains. Collaborate with VP Sales and Senior Directors to create and implement strategic sales plans. Manage the complete sales lifecycle from lead generation to deal closure. Utilize tools like LinkedIn Sales Navigator and platforms like Upwork, Freelancer, Guru, and PPH for consistent lead generation. Achieve annual revenue targets between $300K $800K USD. Build and nurture strong client relationships, identifying up-sell and cross-sell opportunities. Travel up to 30% annually to the USA or other business destinations. Work onsite from the Mohali office to maintain close coordination with internal teams. Required Skills & Experience 10+ years of direct IT sales or consulting experience in software services. Proven success in selling Fixed Cost and Time & Material (T&M) engagements. In-depth knowledge of cloud technologies (AWS, Azure, GCP) and enterprise/B2B2C applications. Exceptional communication, negotiation, and analytical skills. Must hold a valid US B1/B2 VISA. Ability to thrive under pressure and deliver results in a fast-paced environment. Preferred Qualifications Prior experience in US healthcare and enterprise business sales. Familiarity with modern tech stacks: .Net Core, React.js, Python, AI/ML. Exposure to formal sales methodologies and consultative selling techniques. Lead impactful sales efforts with a global client base. High-exposure, international-facing role with travel opportunities. Play a key role in expanding market share and shaping company growth.

Sr. Associate Business Development Group Designation: Senior Associate Vacancies: 12 Job Type: Full Time Location: Mohali Experience: 3+ Years Job Description We are looking for an experienced Senior Associate with a strong background in US and international IT services sales. The ideal candidate will have expertise in identifying, qualifying, and securing new business opportunities, particularly in the US healthcare domain and custom software development services. Key Responsibilities Identify, qualify, and secure new business opportunities in US and overseas IT services markets. Develop and implement customized, targeted sales strategies to drive business growth. Collaborate with management on sales goals, planning, and forecasting. Maintain and execute short-term and long-term business development plans. Manage end-to-end sales processes with a proven track record of success. Focus on sales of custom software development services. Achieve and maintain individual sales targets on a monthly and annual basis. Work with a target-driven sales approach aligned with company objectives. Required Skills & Experience Minimum 3 years of experience in IT sales with a focus on US and international markets. Hands-on experience in the US healthcare industry is highly preferred. Expertise in international business and sales processes. Strong ability to manage full sales cycles independently. Familiarity with target-based sales and achieving high-value sales targets. Proven ability to meet individual sales targets ranging from $30K $50K USD per month and $300K $600K USD annually.

Job Title: Business Development Manager (Web Development) Location: Mohali Job Type: Full-time Company Overview: WebGuruz Technologies Pvt. Ltd., located in Mohali, represents the pinnacle of innovation in both Digital Marketing and Software Development services. With a strong track record spanning 16 years, WebGuruz has consistently delivered high-end solutions and maintained exceptional client satisfaction. Our vision is to offer robust, cutting-edge solutions that empower businesses to achieve their goals with remarkable efficiency. We pride ourselves on fostering a work culture that values excellence, collaboration, and continuous learning. Joining WebGuruz means immersing yourself in a dynamic environment where you will work with the latest technologies and gain invaluable experiences. Our commitment is to advance your professional skills and contribute to your personal growth in the ever-evolving tech landscape. Experience the synergy of innovation and expertise at WebGuruz, where your career aspirations align with our mission of driving success through state-of-the-art solutions. Job Summary: We are looking for an experienced Business Development Manager (Web Development) with 5+ years of experience, including strong expertise in team handling, client acquisition, and revenue generation. The ideal candidate will be responsible for leading a team, identifying business opportunities, building client relationships, and driving the company s growth. Key Responsibilities: Business Development: Identify and close business opportunities through platforms like Upwork, Guru, PPH, and Fiverr. CRM Management: Effectively manage leads and clients using CRM systems like HubSpot or any other CRM. Strategy Development: Develop competitive business strategies to align with company goals and revenue targets. Proposal Writing: Write compelling business proposals and tailor solutions to potential clients' needs. Client Relationship Management: Build and maintain long-term relationships with clients, providing customized quotations and solutions. Technical Knowledge: Address client queries with strong technical knowledge and propose suitable web and mobile app development solutions. Industry Expertise: Extensive understanding of Mobile Apps, Web Development, Digital Marketing, E-commerce platforms (Magento, Shopify, WooCommerce), and HubSpot sales. Negotiations & Deal Closure: Negotiate contracts, close deals, and ensure mutually beneficial terms for both the company and clients. Internal Collaboration: Work closely with internal teams (Marketing, Product, and Operations) to ensure client-focused solutions are delivered effectively. Market Analysis: Monitor market trends, competitor activities, and industry innovations to optimize business strategies. Reporting: Prepare and present business development reports, performance metrics, and revenue projections. Team Management: Lead a team of business development professionals, focusing on lead generation, client communication, and achieving sales targets. Essential Qualifications: Educational Qualifications: BE/B.Tech/BCA/MCA/MBA or equivalent. Experience: 5+ years of experience in sales or business development in a software development company (e-commerce & web development focus). 4+ years of experience in eCommerce projects (Magento, Shopify, WooCommerce) or CMS platforms. Expertise in: Writing persuasive business proposals, managing business relationships, and closing deals. Soft Skills Required: Self-motivated and result-oriented with a focus on achieving goals. Strong track record in driving revenue growth and expanding market presence. Exceptional communication, negotiation, and interpersonal skills. Strategic thinking and ability to develop and execute successful growth strategies. Proficiency in CRM tools and other business development software. Ability to thrive in a fast-paced, collaborative team environment. What You Get: Competitive salary + up to 2X of incentives. Top-tier clients to engage with, including offshore clients. Opportunity to work in a dynamic and innovative environment. Top-notch IT infrastructure and support. Medical insurance coverage. Freedom to experiment and explore new ideas. Friendly and collaborative work culture. Qualification : BE/B.Tech/BCA/MCA/MBA or equivalent.

Job Title: Business Development Executive Location: Mohali Job Type: Full-time Company Overview: WebGuruz Technologies Pvt. Ltd., located in Mohali, is a leader in Marketing Automation, Digital Marketing, and Software Development services. For the past 16 years, we have maintained an unparalleled record of delivering high-end solutions and ensuring exceptional client satisfaction. Our vision is to offer cutting-edge solutions that empower businesses to achieve their goals efficiently and effectively. At WebGuruz, we take pride in our dynamic and collaborative work culture that values excellence, continuous learning, and innovation. Joining our team means gaining invaluable experience with the latest technologies in a thriving environment where your professional and personal growth is our top priority. Experience the synergy of innovation and expertise at WebGuruz, where your career aspirations align with our mission of driving success through advanced solutions. Job Summary: We are seeking a highly motivated and skilled Business Development Executive to join our fast-growing team. This role is ideal for individuals passionate about lead generation, driving revenue, and identifying new opportunities to contribute to the business growth of WebGuruz. As a Business Development Executive, you will play a critical role in expanding our client base, securing new projects, and strengthening relationships with existing clients. Key Responsibilities: Product Knowledge: Familiarize yourself with all products and services offered by WebGuruz. Client Acquisition: Actively acquire new clients through bidding platforms like Upwork, Fiverr, etc. Upselling: Leverage the existing client network to upsell services and solutions. Lead Generation: Drive marketing and sales efforts leading to client conversions. Database Management: Update and maintain a prospect database, recording all prospecting activities daily. Proactive Follow-ups: Take a proactive approach to business development, ensuring timely follow-ups with potential clients. Sales Pipeline Management: Build and maintain a healthy sales pipeline, ensuring consistent growth. Market Research: Develop strategies for list building based on researching target markets and identifying potential leads. Proposal Development: Coordinate with the technical team to develop detailed technical proposals and respond to client inquiries. Spontaneous Bids: Send proposals and bids on platforms like Upwork to grab new business opportunities. Stay Current: Stay in tune with market trends and consumption behaviors to ensure our offerings remain relevant and competitive. Essential Skills and Qualifications: Education: A graduate or postgraduate degree (B.Tech, MBA, BBA) is preferred. Experience: No prior experience required, but enthusiasm and drive to close deals are essential. Negotiation Skills: Strong negotiation skills to effectively close deals with clients. Communication: Excellent verbal and written communication skills. Presentation Skills: Ability to present ideas and proposals clearly and persuasively. CRM Experience: Familiarity with CRM tools is a plus. Client-Centric: Ability to generate revenue by identifying pain points and offering suitable products or services. Professional Demeanor: Professional, well-groomed appearance, and affable disposition. Networking Skills: Great networking abilities to engage with potential clients and partners. Research Skills: Resourceful with outstanding research skills to identify new opportunities. What You Get: Exciting Projects: Work with top-tier clients on innovative and high-impact projects. Global Experience: Opportunity to work with international clients and gain global experience. Work-Life Balance: Enjoy a 5-day work week for better work-life balance. Modern Office Infrastructure: Access to state-of-the-art office infrastructure with the latest technology. Health Security: Medical insurance for your health security. Creative Freedom: The freedom to try new ideas and experiment with designs. Supportive Environment: Be part of a friendly and supportive team culture that fosters collaboration and success. Qualification : A graduate or postgraduate degree (B.Tech, MBA, BBA) is preferred.

Job Title: Full Stack Developer Location: Mohali Experience: 3-5 Years Openings: 4 Department: Web Development Education & Qualification UG: B.Tech/B.E/BCA (IT/Computer Science) PG: MCA/M.Tech/MS/M.Sc (Science) Position Summary We are looking for a Full Stack Developer to join our engineering team and contribute to the development of innovative software products. The ideal candidate should be able to quickly learn existing systems and components and actively participate in extending them to support business growth. Roles & Responsibilities Software Development & Maintenance Hands-on development and maintenance of web applications. Code, design, test, and debug software components. Follow Test-Driven Development (TDD) for high-quality code. Conduct code and design reviews to ensure best practices. Collaboration & Communication Maintain effective communication via emails and Slack. Provide proactive status updates and structured, fact-based arguments. Collaborate with cross-functional teams for smooth project execution. Critical Thinking & Problem-Solving Balance short-term needs with long-term goals. Identify requirements and mitigate risks proactively. Handle complex technical challenges with innovative solutions. Initiative & Ownership Take ownership of tasks and follow through to completion. Work independently or in a team-oriented environment. Technical Skills & Requirements Mandatory Skills: ES6+ (EcmaScript 6+), JavaScript Node.js, Express.js React.js or Angular.js MySQL or MongoDB Good to Have: GraphQL AWS Services & Serverless Architecture Microservices Architecture Familiarity with Linters, Webpack, Grunt, Gulp Candidate Profile Strong understanding of JavaScript & Object-Oriented Design Follows best practices and coding standards Strong problem-solving skills Willingness to accept challenges and solve complex problems Ability to work independently or collaboratively Join our team and build cutting-edge web solutions!

Job Title: Tech Lead (Full Stack) Location: Mohali, India Department: Web Development Experience: 8-12 years Position Summary As a Full Stack Web Development Team Lead, your primary role will be to oversee the entire web development process, from initial design and development to deployment and maintenance. You will manage a team of developers and ensure that all tasks are completed on time and to a high standard. Essential Duties and Responsibilities Team Leadership & Project Management Lead and mentor a team of web developers, assign tasks, and provide guidance. Develop and implement technical solutions for web applications. Ensure code quality, documentation, and maintainability. Conduct regular code reviews and manage merge requests. Technical Expertise & Development Design, develop, and implement UI, server-side logic, and database integration. Stay updated with the latest web technologies and trends. Ensure best coding practices, SOLID design principles, and project structures. Collaboration & Process Management Collaborate with teams such as Architects, QA, DevOps, and stakeholders. Manage project timelines and budgets. Create and maintain technical documentation. Technical Skills & Requirements Mandatory Skills: Expertise in JavaScript, TypeScript with React or Angular. Experience building REST APIs in Node.js (Express, NestJS, LoopBack). Proficiency in MySQL & MongoDB. Ability to design scalable database schemas and optimize query performance. Strong knowledge of best coding practices, design patterns, and unit testing (Jest, Mocha). Understanding of AWS services (S3, EC2, Lambda, CloudFront). Expertise in GIT version control, branching, and handling merge conflicts. Good to Have (Desirable Skills): Experience in Serverless & Microservices architecture. Familiarity with React-Query, MobX, RxJS. Knowledge of GraphQL and MicroFrontends. Experience with message broking technologies (RabbitMQ, Kafka, AWS SQS). Understanding of caching solutions (Redis, Memcached). Candidate Profile Follows industry standards and best practices. Passionate about technology innovation and problem-solving. Strong analytical and logical skills. Ability to take ownership and build products from scratch. Excellent communication and leadership abilities. Adaptable to new technologies and trends. Qualification & Experience Degree: B.Tech, MCA in Computer Science or equivalent. Experience: 8+ years in functional/technical roles, with team lead experience. Deep knowledge of web development and software engineering principles. Company Perks Flexible working hours. Leave encashment and carry forward. 10 additional days for marriage purposes. 5 additional bereavement leaves. Overtime payments. Medical Insurance. Office-provided breakfast, snacks, and beverages. Telemedicine and doctor-on-call facilities. Employee engagement programs (Excursions, Sports, Yoga, Music Band, etc.). Self-learning and enhancement support (certification bonuses, tech event reimbursements). Team-building activities (Lunches, Dinners, Get-togethers, Annual On-Site Events). Join our team and lead cutting-edge web development projects!

Job Title: Associate Software Engineer (MERN Stack) Location: Mohali, India Department: Web Development Experience: 0.9 1.5 years Openings: 10 Position Summary We are looking for a talented MERN Stack Developer to join our engineering team. The ideal candidate will assist in the development of innovative software products, quickly learn existing systems, and actively participate in enhancing them as the business grows. Essential Duties and Responsibilities Software Development Hands-on development and maintenance of web applications. Perform coding, design, testing, and system maintenance. Conduct code and design reviews. Utilize a Test-Driven Development (TDD) approach to deliver high-quality code. Collaboration & Communication Communicate effectively via emails and Slack. Provide proactive status updates and structured, fact-based arguments. Work collaboratively with cross-functional teams. Problem-Solving & Initiative Balance short-term needs with long-term goals. Analyze potential risks and find solutions proactively. Take ownership of tasks and follow through to completion. Technical Requirements Mandatory Skills: Proficiency in ES6+ (EcmaScript 6+), JavaScript. Hands-on experience with Node.js, React, Express.js. Knowledge of MySQL or MongoDB. Good to Have: Experience with GraphQL (plus). Familiarity with Serverless & Microservices Architecture. Understanding of AWS services (Primary ones). Experience with Linters, Webpack, Grunt, Gulp (plus). Candidate Profile Follows industry standards and best coding practices. Strong understanding of JavaScript & Object-Oriented Design. Good problem-solving and analytical skills. Willingness to accept challenges and tackle complex problems. Ability to work independently or within a team environment. Qualification & Experience Degree: B.Tech or MCA in Computer Science or equivalent. Experience: 0.9 to 1.5 years in a functional or technical role. Knowledge in Web Development and related technologies. Kickstart your career with us and grow as a Full Stack Developer! Qualification : Degree B.Tech or MCA in Computer Science or equivalent.

About Organisation VT Netzwelt Pvt Ltd is a renowned global organisation known for designing, developing, and maintaining top-notch web, mobile, and e-commerce applications. We have a dedicated team of 130+ full-time experts located in India, Europe, and the USA. Our main focus is on developing inventive solutions for intricate technical problems and enabling our clients to fully embrace the advantages of digital transformation. Our clientele consists of publicly listed companies, multinational corporations, and emerging startups, all of whom share our steadfast dedication to high quality, agile processes, sustainable solutions, and technical expertise. Job Description: Business Analyst Experience: 2 to 3 years | Opening(s): 1 | Location: Mohali | Department: PMO Position Summary We are seeking a motivated and detail-oriented Business Analyst with 2 3 years of experience to join our dynamic team. As a Business Analyst, you will play a key role in bridging the gap between clients and development teams by understanding business needs and translating them into actionable requirements. This role involves working closely with cross-functional teams, including sales, development, QA, and project management, to ensure the successful delivery of projects and client satisfaction. Essential Duties and Responsibilities Pre-Sales Analysis: Collaborate with the sales team to understand client needs and objectives. Analyze client requirements and propose appropriate web and mobile-based IT solutions. Prepare and deliver presentations and proposals to potential clients. Establish and maintain strong relationships with clients, serving as their trusted advisor. Post-Sales Analysis: Collaborate with clients to gather and analyze project requirements. Conduct business process analysis to identify areas for improvement. Create detailed functional specifications and user stories for development teams. Provide ongoing support and clarification to development teams during the implementation phase. Prepare essential documentation, including BRD, FRD, and wireframes. Assist in user acceptance testing (UAT) to ensure delivered solutions meet client expectations. Required Skill Set and Experience Proven experience as a Business Analyst in a web and mobile-based IT services company. Understanding of eCommerce, web, and mobile technologies and trends. Proficiency in gathering and documenting business requirements. Strong analytical and problem-solving skills. Ability to prepare and deliver client presentations. Familiarity with Agile methodologies is a plus. Excellent communication and interpersonal skills. Strong attention to detail and the ability to manage multiple priorities.

Job Title: Sr. Business Development Executive Experience: 4+ years | Location: Mohali | Department: Sales and Marketing Education Required: MBA/B.Tech/M.Tech/MCA in Computer Science or equivalent About Organisation VT Netzwelt Pvt Ltd, in its 10th year, is a renowned global organisation known for designing, developing and maintaining top-notch web, mobile, and e-commerce applications. We have a dedicated team of 130+ full-time experts located in India, Europe, and the USA. Our main focus is on developing inventive solutions for intricate technical problems and enabling our clients to fully embrace the advantages of digital transformation. Our clientele consists of publicly listed companies, multinational corporations, and emerging startups, all of whom share our steadfast dedication to high quality, agile processes, sustainable solutions, and technical expertise. Job Role We are seeking an experienced and motivated Senior Business Development Executive to join our team and take charge of Upwork bidding for international markets. The ideal candidate will have a proven track record of successfully securing projects on Upwork, exceptional communication and negotiation skills, and a deep understanding of international markets. This role requires a strategic thinker who can identify and pursue business opportunities, build client relationships, and contribute to the overall growth of our organisation. Required Skills and Experience 4+ Years of experience selling in the US and Canadian market. Experience selling software services, including Mobile, MEAN & MERN stack, Magento (eCommerce), etc. Experience in managing profiles and portfolios on platforms like Upwork, Fiverr, Toptal, We Work Remotely, etc. Experience in end-to-end sales using platforms like Upwork, Fiverr, Toptal, We Work Remotely, etc. Proven track record of consistent and persistent lead generation and sales on the platforms mentioned above. Experience in managing a team of sales executives working on these platforms. Flexible to work in various time zones as per work requirements. Functional Responsibilities Manage existing Upwork profiles and portfolios. Plan, execute and upgrade the lead generation process on Upwork. Explore and expand to other bidding/freelancing channels like Fiverr, Toptal, We Work Remotely, etc. Take complete ownership and generate consistent and persistent business using the platforms mentioned above. Follow up with prospects, sense opportunities, generate meetings, and close the deals. Build and maintain an accurate prospect/customer database by profiling and capturing relevant customer and prospect information. Communicate with internal teams to create feature lists, ballparks, estimates, proposals, etc. Work in sync with managers and team to meet desired sales targets. Desired Candidate Profile Extensive experience handling International clients (The U.S., Canada, UK, Ireland, etc.) MBA/B.Tech/M.Tech/MCA in Computer Science or equivalent 4+ years of experience in selling IT software development Flexible to work in various time zones as per work requirements. Ability to communicate effectively and build rapport with team members and clients. Very good in oral and written English communication skills Experience of working with HubSpot Qualification : MBA/B.Tech/M.Tech/MCA in Computer Science or equivalent

Job Title: SDR Sales Development Representative Experience: 5+ years | Opening(s): 1 | Location: Mohali | Department: Sales and Marketing About VT Netzwelt Pvt Ltd VT Netzwelt Pvt Ltd is a renowned global organisation known for designing, developing, and maintaining top-notch web, mobile, and e-commerce applications. We have a dedicated team of 130+ full-time experts located in India, Europe, and the USA. Our main focus is on developing inventive solutions for intricate technical problems and enabling our clients to fully embrace the advantages of digital transformation. Our clientele consists of publicly listed companies, multinational corporations, and emerging startups, all of whom share our steadfast dedication to high quality, agile processes, sustainable solutions, and technical expertise. Position Summary We are seeking an experienced and motivated Senior Sales Development Representative to join our team and take charge of Upwork bidding for international markets. The ideal candidate will have a proven track record of successfully securing projects on Upwork, exceptional communication and negotiation skills, and a deep understanding of international markets. This role requires a strategic thinker who can identify and pursue business opportunities, build client relationships, and contribute to the overall growth of our organisation. Key Responsibilities Manage existing Upwork profiles and portfolios. Plan, execute, and upgrade lead generation process on Upwork. Take complete ownership and generate consistent and persistent business using platforms mentioned above. Follow-up with prospects, sense opportunities, generate meetings, and close the deals. Build and maintain an accurate prospect/customer database by profiling and capturing relevant customer and prospect information. Communicate with internal teams to create feature lists, ballparks, estimates, proposals, etc. Working in sync with managers and team to meet desired sales targets. Qualifications & Skills 5+ Years of experience selling in the US and Canadian market. Experience in selling software services Mobile/Web/ Magento, etc. Experience in managing profiles and portfolios on platforms like Upwork. Proven track record of consistent and persistent lead generation and sales on the platforms mentioned above. Flexible to work in various time zones as per work requirements. Join our team and be a part of our journey towards delivering innovative solutions for a wide range of industries. We look forward to hearing from motivated candidates eager to contribute to the growth and success of our organisation.