Service Reporting Jobs in Pune

375 Jobs Found

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Accounts Receivable Specialist

Redaptive

4-6 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Accounts Receivable Specialist Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure through Infrastructure Monetization. Headquartered in Denver, we operate across 12,000+ sites in over 10 countries, focusing on measurable sustainability and operational impact. Position Summary Redaptive is seeking a self-motivated Accounts Receivable Specialist to join our Accounting Team in Pune. This role focuses on full-cycle Accounts Receivable activities, month-end close processes, revenue recognition, and collections, specifically supporting U.S.-based operations. Key Responsibilities Accounts Receivable & Analysis Manage full-cycle A/R activities: invoicing, payment application, and month-end close. Analyze A/R aging reports to identify trends, discrepancies, and areas for improvement. Conduct reconciliations to ensure accuracy in transactions and contract management. Collections & Reporting Proactively manage overdue invoices and resolve billing disputes with customers. Handle internal adjustments including credit memos, RMAs, and write-offs. Perform month-end duties: journal entries, deferred revenue, amortization schedules, and accruals. Generate regular Aging reports and respond to ad hoc financial requests. Collaboration & Audit Support Collaborate with sales, customer service, and finance to resolve collection issues. Maintain order records in Salesforce and assist with sales-type lease accounting. Prepare documentation for internal and external audits to ensure compliance. Required Skills & Qualifications Education: Bachelor s degree in Accounting or Finance (Master s preferred). Experience: 4 6 years of relevant A/R experience, preferably with U.S.-based organizations. Software: Proficiency in NetSuite and Microsoft Excel; experience with Salesforce is preferred. Core Knowledge: Strong understanding of accounting principles and revenue recognition. Attributes: Detail-oriented, proactive, and comfortable with flexible working hours. Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Wellbeing: Comprehensive health insurance and Employee Assistance Program. Flexibility: Hybrid work model and generous paid time off. Development: Access to curated learning programs and certifications. Qualification : Bachelors degree in Accounting or Finance (Masters preferred)

Accounts Accounts Receivable Specialist Accounts Specialist Accounts receivable specialist
AS

Associate Director Client Solutions

Ambit Software

12-20 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Associate Director, Client Solutions Location: Pune Experience: 12 20 years Education: BE / ME / M.Sc / MBA Job Type: Full-Time Role Overview We are seeking an experienced and strategic Associate Director of Client Solutions to lead solution development and client engagement. The ideal candidate will bring a deep understanding of client needs, be adept at driving value, and excel in designing and delivering customized solutions. This role requires direct interaction with senior stakeholders, development of tailored business solutions, and seamless execution to achieve business objectives. Experience in the BFSI domain is preferred. Key Responsibilities Client Engagement & Relationship Management: Serve as the primary point of contact for key clients, ensuring effective communication and alignment of solutions with client business goals. Develop and maintain long-term relationships, identifying opportunities to enhance value and expand engagement. Lead client meetings, presentations, and negotiations, showcasing a deep understanding of client needs and challenges. Solutioning & Strategy Development: Lead the design, development, and implementation of client-specific solutions, ensuring alignment with business goals, industry standards, and best practices. Collaborate with internal teams to assess client requirements, identify gaps, and propose innovative solutions. Ensure the seamless integration of solutions with the client's existing infrastructure and business processes. Cross-Functional Collaboration: Partner with sales, delivery, product, and technical teams to ensure that client solutions are delivered with the highest quality and efficiency. Act as a liaison between clients and internal teams to resolve issues and drive continuous improvements. Performance Monitoring & Reporting: Track and analyze solution performance, client satisfaction, and overall business impact. Provide regular updates and reports to senior management on key client engagements and business performance. Develop and implement strategies to improve client retention and satisfaction. Leadership & Team Development: Mentor and guide team members, fostering a culture of excellence and accountability. Encourage knowledge-sharing and best practices across the team. Build and maintain a high-performance culture focused on client success, innovation, and continuous improvement. Required Skills & Experience 12-20 years of experience in client solutions, solution architecture, or business consulting. Strong experience with CRM platforms (e.g., Salesforce, Dynamics, SugarCRM) preferred. Proven track record in engaging senior stakeholders and driving business outcomes. Strong strategic thinking, problem-solving, and business acumen. Exceptional communication and presentation skills. Strong leadership skills, with a focus on team development and performance. Experience in solution delivery within IT services, consulting, or technology sectors. PMP certification or equivalent project management certification is a plus. Key Attributes Client-focused, with strong strategic thinking and an ability to drive results. Ability to manage complex client engagements and deliver on business outcomes. Exceptional leadership and team-building skills. High level of accountability and ownership in achieving business objectives. Ability to thrive in a fast-paced, dynamic environment. Qualification : BE / ME / M.Sc / MBA

Associate Director Associate director Client Client Associate
EI

Head - Service Operations

Entrata India

15+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Head Service Operations Location: Pune Department: Product Management Product Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students revolutionizing online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Recognized with prestigious awards such as the Utah Business Fast 50, Silicon Slopes Hall of Fame (Software Company - 2022), and the Women Tech Council Shatter List, our all-encompassing software suite includes rent payments, insurance, leasing, maintenance, marketing, and communication tools reshaping property management worldwide. With a team of 2,200+ professionals across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup agility with enterprise stability. We prioritize transparent communication, diversity of thought, bold innovation, and collective excellence to create better living experiences globally. Role Overview Entrata is seeking a seasoned and motivated Head of Service Operations (Senior Director/Vice President level) to lead and scale our India-based operational teams. Reporting directly to the Managing Director of India, this role will partner closely with India and US leadership, including R&D, Implementation, Support, and Services. Your primary responsibility will be managing current shared services teams such as Utility Operations, Professional Services/Implementation, Support, and Marketing Services while strategically expanding operational capabilities within India. The focus will be on driving cost efficiency, process optimization, operational excellence, and sustainable growth. This position demands a proven leader with extensive experience managing high-performing teams, preferably in the SaaS industry or similar fast-paced environments. Key Responsibilities Operational Leadership: Set strategic direction and provide leadership for India-based operational teams aligned with global company goals and India-specific initiatives. Team Management: Lead, mentor, and develop a diverse group of operational professionals, fostering a culture of collaboration, accountability, and continuous improvement. Shared Services Growth: Plan and execute the transition of additional operational functions to India, targeting cost efficiencies, process improvements, and service-level enhancement. Operational Excellence: Implement best practices and leverage technology to improve productivity, streamline workflows, and enhance service quality. Budget & Financial Oversight: Manage the operational budget, optimize resource allocation, and ensure maximum ROI. Cross-Functional Collaboration: Partner with leadership across India and the US including R&D, Implementation, and Support to integrate operations seamlessly. Vendor & Partner Management: Oversee vendor relationships, enforce service level agreements, and control costs effectively. Performance Monitoring: Define KPIs and metrics, regularly reporting operational performance to senior leadership. Compliance & Risk Management: Ensure adherence to relevant regulations and internal policies while proactively managing operational risks. Talent Acquisition & Development: Lead hiring efforts and talent development to build a strong, scalable operations team. Minimum Qualifications Bachelor s degree in a relevant discipline. 15+ years of progressive experience in operations management. Proven success building and leading high-performing, geographically dispersed teams. Deep understanding of shared services models and operational transition experience. Strong capability managing multiple technical and operational functions aligned to corporate objectives. Excellent cross-functional collaboration skills across global teams. Advanced analytical, problem-solving, and decision-making abilities. Outstanding communication, interpersonal, and presentation skills. Experience managing operations in a global, multi-time zone environment. Familiarity with India s business environment and regulatory landscape. Preferred Qualifications MBA or other advanced degree. SaaS industry experience. Knowledge of relevant SaaS platforms and technologies. Demonstrated success in transitioning operations to cost-effective locations. Experience in vendor management and financial reporting. Expertise in operational excellence methodologies (Lean, Six Sigma, etc.). Proven track record of scaling operations in high-growth companies. In-depth understanding of compliance standards and regulatory requirements. Lead and grow a key operational hub within a leading global proptech company. Collaborate with innovative, diverse teams across multiple continents. Influence the development of scalable, efficient operational models. Access to ongoing professional growth opportunities in a dynamic environment. Qualification : Bachelors degree in a relevant discipline

Head Service Service head Operations Operations Head
WI

Senior Manager Commercial After Market

Wirtgen India

6-8 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Position: Senior Manager Commercial After Market Location: Pune Reporting To: Assistant General Manager Commercial Education: ICWA Experience: 6 8 years Industry Preference: Heavy Engineering / Automobile Job Purpose To drive profitability and process excellence across the After Market business vertical, including spare parts, services, AMC, FMC, and rental operations. The role involves strategic commercial analysis, business partnering, process improvement, and ensuring robust internal controls through SOPs and compliance practices. Key Responsibilities Commercial Analysis & Business Structuring Analyze and structure commercial contracts related to After Market services (spare parts, AMC, FMC, rental, etc.). Evaluate business proposals such as service contracts, machine sales, and used machine valuations considering profitability, condition, usability, and documentation accuracy. Review and monitor rental contracts for adherence and timely execution. Business Partnering & Strategy Partner with cross-functional teams (Service, Sales, Finance) to identify opportunities for revenue enhancement and cost optimization. Support sustainable growth through data-backed decision-making and risk analysis. Internal Controls & SOP Development Design, implement, and strengthen internal control mechanisms to ensure process compliance and accountability. Prepare and update Standard Operating Procedures (SOPs) in alignment with organizational best practices. Process Improvement & Automation Identify repetitive or manual processes and propose automation solutions to improve efficiency. Introduce process orientation and scalable systems for commercial tasks. MIS & Reporting Develop and maintain custom MIS reports to meet evolving business needs. Provide analytical insights to management for strategic decision-making. Analyze workshop productivity and efficiency metrics monthly to drive performance improvements. Documentation & Audit Trail Ensure all commercial calculations, contract decisions, and business proposals are documented thoroughly and systematically for audit readiness and traceability. Required Skills & Competencies Strong analytical and problem-solving abilities. Excellent verbal and written communication. Proficient in commercial documentation and financial evaluation. Effective interpersonal skills with the ability to influence stakeholders. Strong presentation and reporting skills. Collaborative, assertive, and process-driven. Proficient in planning, organizing, and multitasking. Qualification : ICWA

Senior Manager Senior manager Commercial Commercial Manager
WI

Supply Chain Senior Engineer

Wirtgen India

4-7 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Position: Supply Chain Senior Engineer Location: Pune Reports To: Assistant General Manager Supply Chain Educational Qualification: B.E. Mechanical / Industrial Production Experience: 4 7 years Purpose of the Role To ensure timely and efficient procurement of materials in alignment with production needs, while maintaining optimum inventory levels and driving operational excellence across the supply chain. Key Responsibilities Procurement & Inventory Management Release purchase orders and manage end-to-end procurement activities in line with ERP processes. Monitor material availability to meet production schedules while avoiding overstock and stockouts. Implement engineering changes with minimal impact on inventory, obsolescence, and scrap. Stakeholder Communication & Coordination Liaise with suppliers, service providers, and internal departments to ensure smooth material flow. Build and maintain strong, reliable supplier relationships. Escalate unresolved issues to the reporting manager in a timely manner. Compliance & Process Adherence Follow standard operating procedures (SOPs) and organizational protocols rigorously. Ensure adherence to company guidelines on sourcing processes, compliance, and ethical conduct. Key Skills & Competencies Proficient in managing A-Class procurement, including local and imported long-lead items. Strong knowledge of ERP systems and digital procurement tools. Understanding of manufacturing processes and production planning. Familiarity with supply chain principles like cycle time, lead time, JIT, Kanban, push/pull systems. Effective communication and interpersonal skills for internal and external coordination. Strong organizational and planning abilities with a problem-solving mindset. Qualification : B.E. Mechanical / Industrial Production

Supply Chain Supply chain Senior Engineer
SM

Customer Service Officer

Sbi Mutual Fund

2-6 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Customer Service Officer Department: PDM Domestic Business Location: Pune Experience Required: 2 to 6 Years Qualification: Graduate / Master s Degree (Mandatory) Certifications: MDF Certified (Preferred), NISM (Desirable) Reports To: Branch Head / Regional Customer Service Lead Role Overview: The Customer Service Officer acts as a vital link between the AMC and investors by ensuring exceptional service delivery, complaint resolution, transaction processing, and regulatory compliance. This role involves managing walk-in clients, coordinating with registrars (R&T agents), and supporting the field sales team to strengthen client relationships and improve overall investor experience. Key Responsibilities: Customer Interaction & Support Handle walk-in investors with professionalism and a service-first approach. Promptly respond to investor queries, complaints, and requests across mutual fund products. Assist clients in processing transactions including Purchase, Redemption, Switch, SIPs, and Special Products. Transaction Processing & Coordination Coordinate with R&T agents (Registrar & Transfer Agents) to ensure timely and accurate resolution of investor requests. Ensure adherence to SEBI-prescribed cut-off timings and accurate documentation. Sight credits in bank accounts for reported transactions and validate cash flows. Reporting & Regulatory Compliance Prepare and maintain accurate Daily MIS, Monthly Reports, Time Stamping Register, and Daily Transaction Report (DTR). Submit High-Value Transaction Reports and other regulatory reports in a timely manner. Stay updated with the latest SEBI guidelines and internal compliance procedures. Product Knowledge & Communication Stay informed about SBIMF product offerings, market movements, and mutual fund regulations. Educate investors on product features, regulatory norms, and documentation requirements. Draft and review investor communication content in a clear, accurate, and professional manner. Sales Support & Branch Operations Support the field sales team in ensuring clients receive smooth service post-sales. Contribute to branch-level investor engagement programs and awareness initiatives. Maintain an environment of operational excellence and risk control at the customer touchpoint. Key Skills & Competencies: Technical Skills: In-depth understanding of mutual fund operations and SEBI regulatory norms Familiarity with R&T coordination and transaction processing workflows Proficiency in MIS preparation, record keeping, and compliance reporting Behavioral Competencies: Excellent verbal and written communication skills Customer-centric mindset with a proactive problem-solving approach Strong attention to detail and commitment to process integrity Ability to multi-task and prioritize under time-sensitive environments Team-oriented with a collaborative working style Mandatory Requirements: Graduate or Postgraduate in any discipline 2 6 years of customer service experience in mutual fund or BFSI sector Knowledge of SEBI regulations and mutual fund products Excellent communication and investor handling skills Desirable Profile: NISM Certification (especially Series V-A: Mutual Fund Distributors) Experience in a mutual fund branch / R&T / back-office operations Familiarity with handling large volume transactions and investor footfalls Strong drafting ability for investor communication and regulatory correspondence Job Summary: The Customer Service Officer plays a pivotal role in delivering high-quality service at the branch level, ensuring smooth transaction processing, investor satisfaction, and compliance with regulatory norms. This role contributes directly to investor retention, brand credibility, and seamless operational flow for SBIMF's Pune branch. Qualification : Graduate / Masters Degree (Mandatory)

Customer Service Customer Service Officer Service officer
BI

Project Manager

Biofuelcircle

5-8 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Project Manager Biocarbon Business Location: Pune Experience: 5 8 Years Education: Bachelor s or Master s degree in Business, Marketing, Engineering, or a related field About the Role: BiofuelCircle s platform serves a diverse range of stakeholders within the bioenergy supply chain, including large industries, rural enterprises, transporters, service providers, and farmers. As the Project Manager for the Biocarbon Business, you will be responsible for managing and coordinating biocarbon-related projects, addressing user queries, troubleshooting, and ensuring the smooth execution of activities on the BiofuelCircle platform. This role is critical in maximizing value for internal and external users and driving the growth of BiofuelCircle s biocarbon initiatives. Key Responsibilities: Project Management: Plan, coordinate, and oversee multiple projects aligned with pilot programs and strategic initiatives. Ensure timely execution while maintaining high-quality standards. Sales & Business Development: Identify and engage potential clients within target markets. Prepare and deliver compelling pitch decks, presentations, and client proposals. Project & Proposal Documentation: Draft project proposals, cost estimates, and execution plans aligned with business objectives. Market Analysis: Conduct ongoing market research to track trends, customer needs, and competitor activities. Use insights to refine sales and project strategies. Reporting & Documentation: Maintain and manage project MIS (Management Information System). Prepare comprehensive reports on project status, sales pipelines, and market insights. Cross-functional Collaboration: Work closely with teams across New Market Development, Supply Chain, Finance, Project Management, and Marketing to ensure project alignment and success. Ideal Candidate Profile: Educational Background: Bachelor s or Master s degree in Business, Marketing, Engineering, or related disciplines. Professional Experience: Proven hands-on experience in project management, including familiarity with project management tools. Core Competencies: Strong analytical and problem-solving skills with a data-driven decision-making approach. Excellent written and verbal communication skills. Ability to collaborate across diverse teams effectively. Travel Requirements: Up to 10% travel may be required. Opportunity: This role offers a unique chance to contribute to India s expanding bioenergy sector by leading critical projects that foster sustainable and circular economic growth. The Project Manager will be pivotal in expanding BiofuelCircle s biocarbon business and developing new markets. Supervision & Collaboration: The role demands close collaboration with departments such as New Market Development, Supply Chain, Finance, and Project Management to ensure seamless project execution. Qualification : Bachelors or Masters degree in Business, Marketing, Engineering, or a related field

Project Manager Project manager Manager project Full-Time
BS

Associate Renewal Sales Representative

Bmc Software

2+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Associate Renewal Sales Representative Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we do business. We re an award-winning, culturally diverse, and inclusive organization where innovation, community, and balance matter. Our teams celebrate each other s success and support one another every step of the way. We believe that empowered employees deliver empowered results and we never stop evolving. We help our customers become Autonomous Digital Enterprises by freeing up time, space, and resources to focus on what matters most. The Opportunity BMC is looking for a motivated Associate Renewal Sales Representative to join our high-performing Renewals team. In this role, you will play a key part in supporting renewal operations through quote preparation, contract analysis, and collaboration with cross-functional teams. It s a role built for someone with strong analytical and Excel skills who s eager to learn, grow, and eventually move into a full Renewal Sales position. If you're passionate about data, automation, and creating a seamless customer experience this is your launchpad. Key Responsibilities Prepare timely, accurate renewal quotes for customer contracts 90 120 days before expiration. Review contracts to validate pricing, ensure compliance with commercial/legal terms, and identify key renewal insights. Leverage Excel (pivot tables, formulas, Power Query) and data visualization to build dashboards and track trends. Use AI tools and automation platforms to streamline workflows and support SOP development. Collaborate internally on pricing, customer value messaging, and contract positioning strategies. Maintain Salesforce.com (SFDC) records to ensure pipeline accuracy and data hygiene. Conduct revenue analysis to validate billing, revenue recognition, and account alignment. Submit accurate order documentation for processing and invoicing. Build strong relationships with internal teams across Sales, Legal, Finance, Rev Rec, Order Services, and Customer Success. Track and analyze non-renewals, including reasons for churn and recovery opportunities. Contribute to bi-weekly forecast reporting and offer actionable, data-driven recommendations. Develop a solid understanding of BMC s product and service offerings to support renewal conversations. Proactively support strategic account planning by using insights to help drive customer retention. What You Bring 2+ years of experience in Sales, Renewals, Customer Success, or a similar role (preferably in SaaS/software). Advanced skills in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, formulas, charts, Power Query). Experience in data analytics, trend analysis, and building reports or dashboards. Familiarity with AI tools or automation platforms to improve efficiency. Strong knowledge of contract structures, pricing models, and renewal processes. Experience with Salesforce.com, Zuora, or similar CRM/quote-to-cash systems (a plus). Excellent attention to detail, organization, and multitasking abilities. Effective communication skills, both written and verbal. Ability to work independently and as part of a cross-functional, global team. Willingness to support global time zones (EMEA, APJ, NA) when needed. Growth Path This role offers a clear career path into a Renewal Sales Representative position. High performers will: Take ownership of renewal quotas and customer accounts Lead customer negotiations and value-based conversations Receive mentorship from senior sales leaders Participate in enablement programs focused on strategic selling and commercial acumen A global team of 6,000+ talented professionals A culture that supports individuality, inclusion, and growth Opportunities to work with cutting-edge tools and enterprise customers A strong focus on career development and internal mobility That s okay at BMC, we value curiosity, growth, and diversity. If you re excited about this opportunity, we encourage you to apply. BMC is proud to be an equal opportunity employer.

Associate Sales Sales associate Renewal sales Representative
ZO

Senior Analyst, HRIS (Workday)

Zocdoc

3+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Position: Senior Analyst, HRIS (Workday) Location: Pune, Maharashtra, India Our Mission: Healthcare should serve patients effectively, but often it falls short. Zocdoc empowers patients with a leading healthcare marketplace that makes booking care across specialties and insurance plans easy nationwide, aiming to improve quality and reduce costs through consumer empowerment. Your Impact on Our Mission: As a Senior Analyst in HRIS, you will be a key player in building, configuring, and maintaining Zocdoc s Workday HR system. Partnering with People Operations teams (Shared Services, Recruiting, HRBPs) and Finance, you ll design scalable HRIS solutions that support rapid growth and enhance the employee and manager experience. What You ll Do Daily: Design and maintain scalable, efficient Workday processes aligned with business needs. Configure Workday reports, dashboards, security, and business processes. Collaborate cross-functionally to customize Workday features (job profiles, location settings, one-time payments). Provide functional support and troubleshooting for Workday end-users. Deliver training, demonstrations, and documentation for business stakeholders. Evaluate and propose HRIS enhancements to meet evolving organizational demands. Respond to employee inquiries and support transactional People team activities. What Success Looks Like: 3+ years of hands-on Workday experience (Core HCM, Reporting, Security, Business Process Design); advanced compensation experience preferred. Workday HCM Certification is a plus. Solid understanding of HR operations and programs (e.g., compensation cycles). Basic knowledge of HRIS integrations. Strong project management skills and experience collaborating across teams. Excellent analytical, problem-solving, and multitasking abilities. Ability to adapt to changing priorities in a fast-paced environment. Benefits: A collaborative, smart, and supportive team environment. Competitive salary and comprehensive medical insurance. Perks like daily catered lunch, Ping Pong, daycare, wellness programs (Headspace, BetterLYF). Cellphone and Wi-Fi reimbursement. Competitive parental leave and sabbatical after 5 years. Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the leading digital health marketplace in the U.S., helping millions find and book nearby, in-network healthcare providers quickly. Founded in 2007, Zocdoc is mission-driven to give patients power and transparency, fostering a diverse, collaborative culture focused on continuous innovation.

Senior Analyst Senior analyst HRIS Hris analyst
VI

Business Development Manager

Vionsys It Solutions India Pvt.ltd

10+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Business Development Manager Experience: 10+ Years Location: Kharadi, Pune Role Overview We are seeking an accomplished and results-driven Business Development Manager to lead our sales efforts in IT services and solutions. The ideal candidate will bring deep domain knowledge, a strong industry network, and a proven track record in driving revenue growth across global markets. This is a strategic role focused on expanding our footprint in sectors such as BFSI, Manufacturing, Retail, Food Processing, and Pharma. Key Responsibilities Sales Strategy & Planning Develop and execute robust sales strategies aligned with organizational goals. Identify high-growth markets, key technology segments, and new business opportunities. Focus on expanding our presence across technology platforms and marketplace verticals. Lead Generation & Client Acquisition Drive the entire sales cycle from prospecting and lead generation to deal closure and client onboarding. Engage senior decision-makers (CXOs, IT Heads, etc.) with compelling pitches for IT solutions including software development, cloud services, ERP systems, and AI/ML services. Conduct high-impact business meetings and presentations across target industries. Client Relationship Management Build and nurture long-term client relationships by offering tailored solutions and reliable after-sales support. Act as a trusted advisor to clients, ensuring a strong feedback loop and high customer satisfaction. Revenue Growth & Account Management Meet or exceed sales targets through a combination of strategic account mining and new business hunting. Drive consistent revenue generation across multiple service lines and customer segments. Market Research & Analysis Conduct market intelligence and competitor analysis to inform sales strategy and positioning. Adapt go-to-market strategies based on evolving industry trends and client needs. Cross-Functional Collaboration Work closely with marketing, technical, pre-sales, and delivery teams to ensure seamless client experience. Channel client feedback to internal teams to support product and service enhancements. Sales Reporting & Forecasting Deliver accurate sales forecasts, performance reports, and pipeline visibility to leadership. Monitor sales metrics and KPIs to adjust execution strategies in real time. Industry Engagement & Networking Represent the company at industry events, trade shows, and conferences to enhance brand visibility. Leverage your professional network and industry forums to drive lead generation and business expansion. Required Skills & Qualifications Experience: 10+ years in business development, sales, or lead generation within IT services. Industry Expertise: Deep understanding of BFSI, Manufacturing, Retail, Pharma, and Food Processing verticals, with exposure to global delivery models and captive centers (GCCs). Technical Acumen: Familiarity with Salesforce, SAP, ERP systems, AI/ML technologies, and custom software solutions. Stakeholder Management: Proven experience engaging CXOs, founders, IT heads, and procurement leaders. Tools Proficiency: Comfortable using MS Office and CRM platforms such as Salesforce. Sales Skills: Self-starter with a hunter mindset, capable of independently generating and closing opportunities in international markets. Communication: Excellent command of English; proficiency in foreign languages is a strong plus.

Business Development Business Development Manager Business manager
CT

Informatica Senior Developer (idmc)

Codevian Technologies

5+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Informatica Senior Developer (IDMC) Pune Location: Pune Experience: 5+ Years Start Date: Immediate Salary: Best in Industry Qualification: Bachelor s / Master s Degree in Computer Science, IT, or a related field Job Summary: We are hiring a skilled and experienced Informatica Senior Developer specializing in IDMC (Informatica Intelligent Data Management Cloud) for our Pune location. The role involves leading the design and development of scalable MDM solutions, ensuring data governance, and optimizing cloud data integrations across enterprise systems. If you're looking to lead next-gen data initiatives using cloud-native technologies, this is the role for you. Key Responsibilities: MDM Architecture & Solution Design: Design scalable and secure Informatica MDM solutions on IDMC. Define enterprise-wide data governance, data modeling, and metadata frameworks. IDMC Implementation Leadership: Lead end-to-end MDM project lifecycles including development, testing, deployment, and optimization. Ensure high-quality and business-aligned IDMC solutions. Cloud Data Integration: Integrate MDM with cloud and enterprise systems using Cloud Data Integration and Cloud Application Integration. Tune data flows for maximum performance and availability. Data Governance & Compliance: Implement data security, compliance (GDPR, CCPA), and quality rules using IDMC features. Ensure consistent and accurate data across business domains. Leadership & Mentorship: Mentor junior developers and guide them through complex workflows in IDMC. Establish best practices and coding standards within the team. Cross-Team Collaboration: Partner with business analysts, data architects, and stakeholders to align MDM initiatives with enterprise goals. Troubleshooting & Continuous Improvement: Lead resolution of technical issues in production and development environments. Continuously optimize MDM workflows for better performance and efficiency. Documentation & Reporting: Maintain clear and comprehensive documentation on architecture, configurations, and workflow processes. Provide regular project status updates to leadership and stakeholders. Key Requirements: Experience & Expertise: 5+ years of hands-on experience with Informatica MDM and IDMC. Proven experience designing and deploying cloud-native MDM solutions. In-depth knowledge of Cloud Data Integration, Cloud Application Integration, and Cloud Data Quality. Technical Skills: Strong command over SQL, Java, RESTful APIs, and web services. Experience with cloud-native data architecture, governance, and data security on IDMC. Familiarity with Azure, AWS, or Google Cloud is a plus. Work in a leading-edge cloud data engineering team based in Pune. Shape the data landscape of global enterprises through MDM excellence. Enjoy a collaborative culture, flexible working environment, and top-tier compensation. Apply Now to join as an Informatica Senior Developer (IDMC) and lead transformative data initiatives from our Pune office! Qualification : Bachelors / Masters Degree in Computer Science, IT, or a related field

Informatica Senior Developer Informatica developer Senior developer
RT

Marketing Intern

Radarsoft Technologies Llp

1+ Year | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Marketing Intern Location: Pune Experience: 1 Year Job Type: Full-Time, On-Site Job Summary: RadarSoft Technologies is seeking a highly motivated Marketing and Public Relations Intern to join our dynamic team in Pune. This is a full-time, on-site position where the intern will gain hands-on experience in various marketing and public relations activities aimed at supporting the company s growth and enhancing its visibility in the market. As a Marketing Intern, you will work closely with the marketing and PR teams, assisting in a variety of tasks ranging from content creation, social media management, and public relations strategies to event coordination and market research. This is a great opportunity for someone looking to build a career in marketing and public relations within a fast-paced, innovative company. Key Responsibilities: Content Creation: Assist in creating and managing engaging content for the company s website, social media platforms, newsletters, and promotional materials. Social Media Management: Support the social media team by planning, scheduling, and posting content across platforms such as LinkedIn, Facebook, Twitter, and Instagram. Public Relations Support: Assist in preparing press releases, media kits, and other PR materials to enhance the company's public image and media presence. Market Research: Conduct research on market trends, competitors, and industry news to assist in developing marketing strategies. Event Coordination: Help organize and coordinate marketing events, webinars, or conferences to promote the company s products and services. Brand Promotion: Support the development and execution of campaigns that promote the RadarSoft brand and its offerings. Reporting: Assist in tracking the performance of marketing campaigns and providing regular updates and reports to the marketing team. Collaborate with Teams: Work closely with cross-functional teams including Sales, Product Development, and Design to ensure consistent messaging and branding. Skills & Qualifications: Educational Background: Pursuing or completed a degree in Marketing, Communications, Public Relations, or a related field. Experience: At least 1 year of prior experience in marketing, PR, or a related field (internships or academic projects are considered). Strong Communication Skills: Excellent written and verbal communication skills, with a creative and clear writing style. Social Media Savvy: Good understanding of social media platforms and trends, with the ability to create engaging content. Organizational Skills: Strong attention to detail, with the ability to multitask and meet deadlines in a fast-paced environment. Tech-Savvy: Familiarity with Microsoft Office tools (Word, Excel, PowerPoint) and basic graphic design tools (Canva, Adobe Suite, etc.) is a plus. Proactive and Collaborative: Strong team player with the ability to work independently, take initiative, and contribute to the company s marketing goals. What We Offer: Hands-on Experience: Gain valuable experience in both marketing and public relations while contributing to the growth of a forward-thinking technology company. Learning Opportunities: Exposure to various marketing strategies and PR activities, with the chance to develop your skills under the guidance of experienced professionals. Career Development: Opportunity to build a strong foundation for a career in marketing, communications, or public relations. Collaborative Environment: Work with a creative and supportive team in a fast-paced environment that encourages learning and growth. If you are passionate about marketing, public relations, and want to gain exposure to the tech industry, this is the perfect opportunity to launch your career! Apply now to join the RadarSoft Technologies team in Pune. Qualification : Pursuing or completed a degree in Marketing, Communications, Public Relations, or a related field.

marketing Intern Marketing intern Intern marketing Full-Time
WT

Project Manager

Winsoft Technologies India Pvt. Ltd.

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Key Responsibilities Responsible for Project Planning, Estimations, Scope Management, Time Management, Cost Management, Quality Management, Resource Management, Risk Management, Stakeholder Management, Vendor management. Monitor and report on the status of project efforts, including consistent participation in all project status activities, effectively managing project issues and risks. Manage complete SDLC including requirement gathering, functional documentation, technical documentation, coding & implementation (review). Responsible for leading the successful delivery of assigned projects. Responsible and accountable for the timely and relevant reporting of project progress, accountable to the senior management team and to customers. Drive customer engagement for satisfaction and ensure action planning and follow through on issues identified by stakeholders & customers. Responsible for ensuring effective resource allocation and utilization on projects and handling a team of 10+ developers, BA, QA and Support people. Managing a team of 8-15 resources. Conducting appraisals of team members. Mentoring and Motivating the Team constantly. Regular reviews and submitting weekly reports for: a) Projects Assigned and their current status b) Customers Assigned and their Current Status for Projects and Production Issues c) Timesheet Details of the Team and Cost Sheet Maintenance d) Releases Sent to Clients and Adherence details with Release Process and checklist Desired skills: Exposure in the open-source stack (Java, Oracle, Spring, RESTful services, Javascript/Type Script and its spin offs). Exposure in Banking/Finance domain, preferably on the open-source stack (Java, Oracle, Spring, RESTful services, JavaScript and its spin offs). Also desirable is a candidate who may have had exposure to multiple technology stacks open source. Strong leadership skills involving communication skills verbal and written, ability to communicate effectively, Influential leadership capabilities. Self-motivated, able to perform role with minimal supervision. Able to manage multiple priorities in a dynamic environment. Managerial skills with emphasis on Change Management/Leadership, problem-solving and team building. Exposure in Banking/Finance domain. Ability to gracefully deal with escalations. Agile/Scrum skills.

Project Manager Project manager Manager project Full-Time
CE

Engineer I - Hr Technology

Cencora

1-3 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Join Cencora and Make a Difference in Health! At Cencora, we believe that our team members are at the heart of everything we do. Together, we work towards a common goal: creating healthier futures. Every individual here plays a key role in helping us deliver on this purpose. If you're passionate about making a real impact in the health and wellness space, come join us and contribute to improving the lives of people and animals everywhere! Position: Reporting Engineer I - HRIT As a Reporting Engineer I, you will be an essential part of our HRIT team, creating and developing reports, supporting integration solutions, and ensuring seamless data flows across our systems. This role offers an opportunity to work with cutting-edge technology while maintaining an eye on business needs and data privacy requirements. Key Responsibilities: Report Creation and Development: Document functional and technical requirements for reports in alignment with business needs. Develop, test, and deploy reports based on the requirements provided by the Reporting Governance Lead. Collaborate on data privacy and security by identifying report-related security impacts and working with HRIT Security Admin to ensure compliance with Cencora s security model. Troubleshoot technology issues and resolve them in a timely manner. Coordinate schedules to ensure all deliverables meet established SLA timelines. Integration Development and Support: Document integration requirements and data flows based on Cencora s design principles. Develop integration solutions utilizing APIs, flat files (via SFTP), and other delivery models. Monitor and resolve data or integration delivery issues to ensure data integrity. Perform data load activities (ETL) to support the development of reports and integrations. Use tools like BIRT and Studio to write queries, design workflows, and create reports that support business functions. Skills & Requirements: Educational and Experience Requirements: A Bachelor's degree (preferably in Computer Science, Information Technology, or a related field) or equivalent work experience. 1-3 years of software development experience, with knowledge in technologies such as EDI, Web Services, API, SOAP, REST, XML, XSLT, Java, .NET, and other integration technologies. Familiarity with Workday (experience with Workday Studio is a plus). Previous experience with middleware technologies such as WebLogic, WebSphere, and Web Methods. Exposure to data integration projects and an understanding of the System Development Lifecycle methodology. Key Skills and Abilities: Strong analytical, troubleshooting, and problem-solving skills. Excellent verbal and written communication skills to engage with diverse teams and stakeholders. Ability to handle multiple projects and initiatives simultaneously in a fast-paced, evolving environment. Familiarity with object-oriented programming and web services. Ability to learn and adapt to new software and technologies quickly. At Cencora, we offer more than just a job; we offer an opportunity to make an impact. You ll be working with talented, passionate people in a fast-paced, collaborative environment, where innovation is encouraged. Alongside a competitive benefits package, we promote a culture of respect and inclusivity, ensuring that everyone has the opportunity to thrive. Qualification : Bachelor's degree is required, preferably in related field or equivalent work experience

Engineer I Hr Technology Hr technology
AL

Senior Analyst-it & Information Security

Allianz

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Description: Senior Analyst - IT & Information Security We are looking for a Senior Analyst - IT & Information Security to join our team in Pune. The successful candidate will be responsible for the administration of One Identity tool and the management of integrated identities and services within the IAM (Identity Access Management) environment. You will provide engineering support for the One Identity Manager environment and ensure the smooth functioning of cloud and on-prem infrastructures hosting IAM. Key Responsibilities: Administration of One Identity Tool: Manage and maintain the One Identity Manager (1IM) environment, including Object Browser, Job Queue, and Synchronization Editor. Identity & Service Management: Administer integrated identities and services with the One Identity tool, ensuring smooth integration with organizational systems. IAM Environment Management: Oversee and support the IAM environment at an enterprise level, specifically in a multi-forest Active Directory setup. Manage IAM tools, including performance management of databases and infrastructures. Monitoring & Troubleshooting: Monitor the performance of IAM tools and report on and analyze any bugs during and after IAM release versions. Ensure the smooth functioning of the IAM infrastructure, performing necessary diagnostics and maintenance. Incident, Problem & Change Management: Manage incidents, problems, and changes within the IAM infrastructure, ensuring proper documentation and tracking. Collaboration & Support: Work closely with onshore development and project teams, assisting during project releases, testing, and providing operational support. Process & Documentation Management: Develop and maintain IAM processes and operating procedures documentation. Tool Utilization: Use software development tools such as JIRA for managing IAM-related tasks and issues. Qualifications & Skills: Experience: Proven experience in managing One Identity Manager (1IM) or similar IAM tools. Strong understanding of IAM infrastructure and its integration with organizational systems. Technical Skills: Solid knowledge of Active Directory multi-forest environments and integration with IAM tools. Familiarity with Windows OS, IIS, and MS SQL server. Performance Management: Experience in monitoring, reporting, and analyzing IAM tool performance. Collaboration Skills: Ability to work collaboratively with onshore teams and provide expert support for project releases and operational needs. Incident and Change Management: Demonstrated experience in incident, problem, and change management within IAM systems. Tool Knowledge: Familiarity with using JIRA or other software development tools for task and issue management. What We Offer: Hybrid Work Model: Flexible working options, including up to 25 days per year working from abroad. Compensation & Benefits: Competitive compensation package, including a company bonus scheme, pension, employee shares program, and multiple employee discounts (varies by location). Career Development: Access to career development and digital learning programs, with opportunities for international mobility and lifelong learning. Work-Life Balance: Flexible working and health and wellbeing support, including healthcare and parental leave benefits. Support for career breaks and assistance with returning to work. About Allianz Technology: Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With over 13,000 employees in 22 countries globally, Allianz Technology is a key partner in pioneering the digital transformation of the financial services industry. We oversee a full spectrum of digital services, including IT infrastructure, networking, security, and application platforms. We are at the forefront of digitalization in the financial services sector, offering end-to-end IT solutions for Allianz. Diversity & Inclusion Statement: At Allianz Technology, we are proud to be an equal opportunity employer. We believe in fostering a diverse and inclusive work environment. We welcome applications from individuals of all backgrounds and identities, regardless of gender, ethnicity, age, nationality, religion, disability, or sexual orientation. Join us and help shape the future of technology! Let s care for tomorrow.

Senior Analyst Senior analyst IT It analyst
AI

Head Of Sales

Abb India

10+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Head of Sales India Location: Pune, India Business Area: Robotics & Discrete Automation Division About ABB At ABB, we are committed to addressing global challenges through innovation and sustainable technology solutions. Our core values care, courage, curiosity, and collaboration shape how we work, ensuring diversity, inclusion, and equal opportunities for all. Your Key Responsibilities As Head of Sales - India, you will play a pivotal role in developing and executing an effective sales strategy for ABB s Robotics & Discrete Automation business across India. You will lead the sales team to drive revenue growth, improve market penetration, and enhance customer satisfaction, while ensuring alignment with ABB s business goals. Define, implement, and maintain an effective sales strategy to achieve qualitative and quantitative sales targets across products, systems, and services. Monitor and anticipate performance gaps, proactively implementing corrective actions to meet targets. Identify and evaluate new business opportunities with both existing and potential customers, and allocate appropriate resources for execution. Lead customer satisfaction initiatives through regular customer surveys, feedback collection, and action planning based on insights. Lead and participate in the negotiation of key contracts, ensuring balanced outcomes for ABB and customers. Develop, coach, and lead a high-performing sales team of 75 to 100 professionals, fostering a culture of collaboration, integrity, and excellence. Qualifications & Experience Education: Bachelor s degree in Electrical & Electronics, Electronics & Electrical, Automation & Technology. An MBA in Marketing is preferred. Experience: Minimum 10 years of overall sales experience, with at least 5 years in a leadership role managing sales teams. Proven track record in strategic sales planning, account management, customer relationship management, market analysis, and commercial negotiations. Skills: Strong leadership capabilities to manage large teams (75-100 members). Highly technical and strategic sales mindset, with a strong winning attitude. Excellent collaborative and interpersonal skills, with high ethical standards and integrity. Strong knowledge of risk management, sales reporting, and team development. Languages: Fluent in English & Hindi. Travel: Up to 40% travel within India. About ABB Robotics & Discrete Automation The Machine Automation Division at ABB offers fully integrated solutions, including: Programmable Logic Controllers (PLCs) Industrial PCs Servo Motion Systems Industrial Transport Systems Machine Vision Technologies Advanced software for engineering and optimization These solutions primarily serve machine builders in industries such as plastics, metals, printing, and packaging. The division operates under B&R Industrial Automation, ABB s global center for machine and factory automation. Global exposure in a leading automation company. Opportunities to work on cutting-edge automation technologies. A collaborative and inclusive work environment. Development programs to enhance your leadership and sales skills. Qualification : Bachelors degree in Electrical & Electronics, Electronics & Electrical, Automation & Technology.

Head Sales Head sales Sales head Full-Time
EO

Sr. Manager/ Associate Director/ Director Service Delivery

Eosglobe

10+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Senior Leader Company: EOSGlobe Position Summary We are seeking passionate Senior Leaders to drive operational excellence at EOSGlobe. As a Senior member of our team, you will: Be highly collaborative and build cross-functional relationships with departmental heads and management across the business. Implement process improvements to enhance efficiencies. Maximize client engagements and work with your leadership team to develop plans to meet future site needs. Maintain profit margins and develop internal control systems to ensure accountability. Implement process improvements to enhance efficiencies. Drive performance metrics and KPIs independently. Be hands-on with operational strategy development. Take the process/account to new levels of achievement, making it a benchmark in the industry. Qualifications 10+ Years of Experience in the BFSI Sector (Insurance Domain Preferred). Strong financial management and budgeting skills. Ability to make sound business decisions based on data and statistics. Excellent communication and leadership skills. Possess a People-First leadership style. Thorough understanding of organizational behavior, workforce planning, metrics, and analytics.

Sr. Manager Sr. manager Associate Sr. associate
AN

Technical Support Engineer

Ansys

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Summary / Role Purpose Join the Ansys Customer Excellence team to support our customers across the globe on all the aspects of their real-world engineering simulation projects and integration of Ansys software in their design workflows and grow Ansys business. You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges, and channel customer feedback to improve Ansys products. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers and Ansys. Key Duties and Responsibilities Apply engineering expertise and knowledge of RF/Microwave, Signal (SI) and Power Integrity (PI) to provide the highest level of technical support to customers and channel partners across the globe. Leverage subject matter experts and Ansys knowledge to ensure high-quality, timely customer service that results in customer satisfaction while adhering to support processes and best practices. Develop technical expertise in one simulation area such as RF/Microwave, SI, PI, or Electromagnetic Compatibility (EMC). Stay updated with the capabilities of the latest Ansys Electronics product releases. Develop simulation best practices, solutions, and FAQs for the knowledge base. Submit suggestions for product improvement. File defect reports and verify fixes adhering to defect reporting processes. Participate in field testing of new releases to ensure that new features and workflows will address customer requirements. Be agile and open to new responsibilities based on the business need. Participate in other strategic team and company initiatives, as needed. Minimum Education/Certification Requirements and Experience Master or Bachelor s degree in Electronics, Electronics and Communication Engineering specializing in Electromagnetics. Sound knowledge related to the principles of RF/Microwave or SI/PI. Demonstrated problem-solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems. Engaging personality, engineering curiosity, and willingness for continuous learning. Ability to work independently, as well as with others in a diverse team environment. Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English. Strong organizational and time management skills and a sense of urgency. Interest in working with customers. Preferred Qualifications and Skills Master s degree in Electronics, Electronics and Communication Engineering. Experience with using Ansys HFSS, HFSS 3D Layout, SIwave, Q3D, or other simulation software involving real-world, industry-level applications. Familiarity with RF/Microwave, Signal and Power Integrity simulation analysis, and/or EMI/EMC. Understanding of electronics industry trends, technologies, engineering environment, product design complexity, development challenges, etc. Willingness to travel (10% of time). At Ansys, We Believe in Innovation and Collaboration At Ansys, we know that changing the world takes vision, skill, and teamwork. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. Together, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values: Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions: We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results.

Technical Support Technical support Support Technical Engineer
SE

Client Operations

Searce

2-3 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

about the role This role involves handling Billing and Order Management. Dealing with clients, management, suppliers and employees. key responsibilities Execution of orders - starting from receiving Purchase Order to service deployment (Enabling the cloud platform for client), Invoicing/Billing in systems (Quick Books, Tally or any other ERP) Reporting - Various reports (Governance/Monthly/quarterly review reports) Deal with clients, sales team and employees preferred qualifications Billing and Order management experience of 2-3 years. Bcom/Mcom/MBA/Finance (Mcom/Finance - preferred) Qualification : Bcom/Mcom/MBA/Finance (Mcom/Finance - preferred)

Client Operations Client operations Full-Time Customer Success
HS

It Project Manager/project Manager

Hsbc

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Role: Project Manager We are currently seeking an experienced professional to join our team as a Project Manager. This role involves leading complex programs, managing large-scale IT projects, ensuring stakeholder alignment, and delivering business transformation across technology teams. You will be a key figure in shaping the strategic direction and ensuring seamless execution across various programs. Key Responsibilities: Program Strategy and Management: Lead the program strategy and approach across multiple projects or activities, gaining stakeholder buy-in for plans, commitments, and changes. Break down complex business requirements into epics and user stories, ensuring minimal cross-product coordination for technology teams. Governance and Stakeholder Management: Manage delivery, governance, and reporting to stakeholders, including product owners and leadership within technology. Promote the use of methodologies like Agile, Scrum, Kanban, and Lean within technology teams. Align technology programs with HSBC s strategic objectives and contribute to their realization. Program and Budget Management: Oversee program budgets, including headcount and software delivery capitalization. Manage third-party technology supplier negotiations and service agreements. Guide the development and promotion of the technology portfolio and project management practices. Risk and Reporting: Report progress, issues, dependencies, and risks to relevant committees, influencing decision-making to ensure continued delivery and benefits realization. Ensure proper controls, procedures, and quality assurance processes are in place for the product, aligning with the Business Transformation Framework and HSBC Risk and Controls frameworks. Operational Planning and Risk Mitigation: Establish management procedures to ensure adherence to policies and effectively manage operational risks. Contribute to strategic plans, shaping them into actionable operational objectives. Proactively manage the program roadmap, adjusting for changes while keeping stakeholders focused on agreed outcomes. Ensure 100% compliance by obtaining senior management buy-in on budget, schedule, scope, risk mitigation, and contingency plans. Project Tracking and Issue Resolution: Track project risks and issues, planning mitigation strategies and aligning service remediation with program delivery plans. Collaborate with platform heads to ensure scope, budget, and quality commitments are met within the specified timelines. Requirements: Certifications: PMP and CSM certifications are required. Experience: Extensive experience managing complex IT projects and programs across both business and technology functions. Proven experience in leading large-scale technology transformations using Agile and Waterfall methodologies. Expertise in managing multiple projects, balancing scope, budget, risks, and timelines. Skills: Strong leadership and influencing skills, with the ability to manage senior stakeholders and cross-functional teams. Excellent communication and interpersonal skills to facilitate effective collaboration with business stakeholders, technology teams, and third-party suppliers. Financial management expertise with the ability to negotiate with suppliers and vendors. Strategic & Operational Planning: Ability to coordinate the program roadmap and ensure alignment with strategic objectives. Experience proactively managing project risks and resolving issues. At HSBC, we offer more than just a job we provide a platform for you to build your career and fulfill your potential. You ll be part of a global organization that offers ample growth opportunities, a collaborative work culture, and flexible working arrangements. If you re ready to take your career to the next level, HSBC is the place for you.

IT Project It project Manager It manager

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