Service Requests Jobs in Ahmedabad

Relationship Manager (RM) Global Trade Finance (GTX) Location: Ahmedabad Experience: 3 5 years Reporting To: Head Global Trade Finance Company: KredX About GTX GTX is a licensed International Trade Financing Services (ITFS) platform operating under IFSCA, designed to support exporters and importers with cross-border working capital needs. Headquartered in GIFT City, our tech-driven platform combines innovative financial solutions with market expertise to simplify and scale global trade financing. Role Overview We are expanding our Global Trade Finance (GTX) vertical and are looking for a highly motivated and experienced Relationship Manager to join our team. In this role, you will be responsible for structuring and executing trade finance transactions, managing client portfolios, building strategic relationships, and ensuring compliance across all operations. You'll work closely with exporters, importers, financial institutions, and internal teams to deliver comprehensive trade finance solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute various trade finance products such as export factoring, LC, SBLC, forfaiting, buyer s/supplier s credit, etc. Manage and grow a portfolio of corporate clients engaged in international trade. Identify cross-selling opportunities and strengthen client relationships through customized financing solutions. Operational & Risk Oversight Ensure thorough execution of documentation, credit appraisal, compliance checks (KYC/AML), and risk assessments. Oversee transaction lifecycles, including disbursals, repayments, collateral management, and flow monitoring. Coordinate with compliance, risk, and legal teams to ensure risk mitigation across deals. Banking & Institutional Partnerships Liaise with banks (domestic & international), NBFCs, ECAs, and factoring partners for deal structuring and closures. Negotiate terms, pricing, and exposure limits with funding institutions to secure optimal outcomes. Strategic Initiatives Contribute to the development and automation of trade finance products and processes. Monitor global trade trends, regulatory updates (UCP, URDG, FEMA, RBI), and customer behaviors to inform strategy. Candidate Profile Education & Experience 3 5 years of experience in trade finance roles at banks, NBFCs, fintechs, or corporate treasury teams. Certifications such as CDCS or CITF are advantageous. Strong knowledge of trade finance instruments, international regulatory frameworks, and cross-border trade dynamics. Skills & Competencies Proficient in trade documentation, credit analysis, and risk management. Strong analytical thinking and structured problem-solving abilities. Excellent communication, negotiation, and client relationship management skills. Be a part of a high-impact, high-growth vertical with international exposure. Work in a fast-paced, innovation-driven environment backed by strong institutional support. Lead and contribute to digital-first, transformative trade finance initiatives.

Job Title: Banking & Finance Executive Location: Ahmedabad Experience: 2 4 Years Remuneration: Best in Industry Job Summary: We are seeking a motivated and detail-oriented professional with experience in Banking and Finance operations to join our team in Ahmedabad. The ideal candidate will have a strong understanding of banking procedures, transaction processing, and regulatory compliance, along with the ability to manage daily financial operations efficiently. Key Responsibilities: Authorize and verify RO/SO entries including cash receipts, payments, CMS, ECMS, UPI, RTGS, NEFT, and fund transfers (FTs) Perform end-of-day (EOD) cash balancing and tallying within approved limits Handle clearing operations efficiently and accurately Execute reconciliation processes for banking transactions and accounts Prepare and submit timely reports to stock exchanges as required Ensure regulatory, compliance, and procedural adherence across all operations Coordinate and support internal and external audits Candidate Requirements: 2 3 years of post-qualification experience in Banking or Finance Solid understanding of core banking functions, clearing systems, and financial regulations Prior experience in corporate banking or financial operations preferred Strong analytical, communication, and presentation skills Ability to work independently and maintain high attention to detail This role offers an excellent opportunity for finance professionals to expand their expertise in banking operations while working in a dynamic and regulated environment.

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Position: Service Engineer Location: Ahmedabad Employment Type: Full Time Experience Required: 3 5 Years Company: Phillips Machine Tools India Pvt Ltd Industry: Industrial Machinery / Manufacturing Job Overview We are seeking a highly motivated and customer-focused Service Engineer to join our best-in-class service team supporting HAAS CNC machines. In this role, you ll be responsible for delivering prompt, professional, and legendary service, ensuring machine uptime, and maintaining strong client relationships. You will handle both electrical and mechanical troubleshooting, installation, commissioning, and post-sales support for our HAAS machine tools. As the frontline of our brand, your commitment to customer satisfaction will play a critical role in reinforcing Phillips' reputation as a trusted and innovative CNC solution provider. Key Responsibilities Attend and resolve service calls promptly to minimize machine downtime. Perform installation and commissioning of HAAS CNC machines across assigned customer sites. Provide mechanical and electrical support for machine diagnostics, repairs, and routine maintenance. Document service activities, problem-solving summaries, and escalate critical issues as needed. Maintain clear, open communication with both junior and senior team members to promote learning and improvement. Build and nurture long-term customer relationships, acting as the go-to expert for all service-related queries. Ensure timely arrangement and sourcing of spare parts (in or out of warranty). Work collaboratively to create a positive, supportive, and growth-oriented work environment. Proactively identify recurring issues and suggest long-term solutions for improved machine reliability. Demonstrate total ownership of your service territory by aligning with Phillips high service standards and performance metrics. Requirements 3 5 years of hands-on experience in service, maintenance, or installation of CNC machines or industrial automation equipment. Strong troubleshooting skills in both mechanical and electrical domains. Willingness to travel frequently to customer sites within the assigned region. Excellent communication, interpersonal, and documentation skills. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving mindset with a commitment to customer satisfaction. Understanding of HAAS machines will be an added advantage. Opportunity to work with cutting-edge CNC technology Competitive compensation and performance-based incentives Supportive team culture and mentorship Exposure to industry-leading service processes and global standards Training and upskilling opportunities for professional growth About Phillips Machine Tools India Pvt Ltd Phillips India is the exclusive distributor for HAAS Automation in India. With a legacy of trust, technical excellence, and a deep commitment to customer success, we empower Indian manufacturers with world-class machine tools and service support. Join us in building the most dependable and responsive service team in the industry. Apply now and become the face of Phillips' legendary customer support.

Experience Center Associate Location: Ahmedabad Experience: 1 3 Years Qualification: Graduate / Diploma in any relevant field Employment Type: Full-Time Role Objective: Serve as the primary point of contact at the Experience Center, ensuring a seamless, engaging, and informative experience for all visitors by showcasing the company s smart technology and integrated solutions. Key Responsibilities: Manage daily operations of the Experience Center as the single point of contact. Demonstrate and explain a range of smart technology products, including: Interactive Displays Active LED Screens Smart Speakers Surveillance Cameras Video Management Systems (VMS) Crestron Control Systems Digital Door Locks & Video Door Phones (VDPs) Ensure all devices and setups are functional, updated, and presentable at all times. Coordinate with internal teams for product updates, technical support, and setup enhancements. Greet and guide visitors, understand their requirements, and deliver personalized demonstrations. Maintain a professional, informative, and customer-centric environment within the center. Core Competencies: Good communication and interpersonal skills Strong understanding of audio-visual and smart home technologies Ability to present technical concepts in a user-friendly manner Detail-oriented with good organizational and troubleshooting skills Customer-focused mindset Qualification : Graduate / Diploma in any relevant field

ServiceNow Developer ITSM | Full-Time | Ahmedabad, Gujarat Location: Ahmedabad, Gujarat Job Type: Full-Time Experience: 3 to 6 years (including 2+ years of hands-on ServiceNow development) Industry: Information Technology / IT Services Functional Area: ITSM, Application Development Work Schedule: Flexible working hours Job Summary We are hiring an experienced ServiceNow Developer in Ahmedabad to join our growing IT team. This technical role is responsible for the configuration, customization, and ongoing development of the ServiceNow platform, supporting IT Service Management (ITSM) and other business processes in alignment with ITIL best practices. The ideal candidate will bring deep technical knowledge and hands-on experience in building scalable ServiceNow solutions. Key Responsibilities Analyze, define, and document business and system requirements for workflows, integrations, user interfaces, and automation. Configure and customize the ServiceNow platform, including workflows, business rules, client scripts, ACLs, UI policies, and UI actions. Develop and maintain ServiceNow integrations with internal and third-party systems via REST, SOAP, and other methods. Design and implement automated workflows to streamline business processes and improve efficiency. Maintain and manipulate data within the ServiceNow CMDB, incident, change, and other modules. Work closely with cross-functional teams to understand user requirements and deliver scalable solutions. Participate in ServiceNow upgrades, patching, and platform maintenance tasks. Required Skills and Qualifications 3 6 years of overall IT experience, with 2 4 years specifically in ServiceNow development. Strong understanding of ITSM processes and practical experience in ServiceNow implementations. Experience working on enterprise-level applications with multi-functional modules. Proficiency in JavaScript, ServiceNow scripting, UI policies, and data policies. Experience integrating ServiceNow with other tools and platforms. Solid grasp of ITIL v3 concepts, particularly in operational support and analysis. Excellent problem-solving skills, attention to detail, and ability to work independently. Preferred / Nice to Have Experience with ServiceNow Service Portal development for creating customized user experiences. Knowledge of front-end technologies such as AngularJS, Bootstrap, CSS, and HTML. Experience building widgets and custom portal components in ServiceNow. ServiceNow certifications (e.g., CSA, CAD, CIS) are a strong plus. Prior experience in agile development environments. Opportunity to work on cutting-edge ServiceNow implementations. Collaborative work culture with flexible working hours. Exposure to enterprise ITSM, automation, and cloud platforms. Continuous learning and certification opportunities. Apply now to grow your career as a ServiceNow Developer in a dynamic, fast-paced IT environment in Ahmedabad!

Position Title: Android Developer Location: Ahmedabad Experience: 4+ years (Java & Android), 1.5+ years (Kotlin) Responsibilities Design, develop, and maintain Android mobile applications ensuring performance and reliability. Develop HTML5 mobile websites and JSON web services to support app functionality. Collaborate closely with Product and Design teams to deliver new features and enhancements. Implement new technologies to optimize app performance and user experience. Provide ongoing application support and troubleshooting. Technical Skills Strong proficiency in Java and Android Studio. Experience with MySQL Lite, Web Services, and Android Core APIs. Minimum 1.5 years of hands-on experience with Kotlin. Expertise working with Jetpack components including LiveData, Room Database, Data Binding, and MVVM architecture. Experience building and maintaining transaction applications (e.g., Sales, Purchase, CRM, Inventory, Finance). Familiarity with cutting-edge open source libraries such as RxJava, Retrofit/OkHttp, and Dagger. Experience with unit and UI testing methodologies. Ability to interpret and work with QA test plans. Strong version control skills including branching and pull requests. Additional Experience Experience with mobile app deployment on Google Play Store. Knowledge of web application development using HTML5 and jQuery is preferred. Database design and development experience is a plus.

Job Title: Software Support Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 6 Job Type: Full-Time Job Overview: We are seeking enthusiastic and customer-focused Software Support Executives to join our team in Rajkot. This entry-level role offers an excellent opportunity to start your career in software technical support, client training, and product testing. If you are eager to learn, communicate effectively, and provide exceptional client support, we want to hear from you! Key Responsibilities: Provide software technical support and training to clients via calls and remote/online sessions. Assist in testing new software releases and offer constructive feedback for improvements. Build and maintain strong, long-lasting relationships with clients through excellent service. Perform software installation and conduct client training sessions. Participate in internal training programs as required. Respond promptly to support calls and provide effective solutions. Complete assigned tasks within the estimated time frame. Basic knowledge of SQL and Crystal Reports is a plus but not mandatory. Eligibility & Requirements: Freshers with a keen interest in software support and client management. Good communication skills and the ability to handle client interactions confidently. Basic understanding of software concepts and troubleshooting. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Familiarity with SQL queries and Crystal Reports will be an added advantage. Strong problem-solving and analytical skills. Patience and a customer-oriented mindset. Personal Attributes: Positive attitude, self-motivated, and proactive. Excellent interpersonal and teamwork skills. Ability to manage time effectively and work under pressure. Kickstart your career in software support with hands-on training and growth opportunities. Work in a collaborative and supportive environment based in Rajkot. Gain valuable experience interacting with clients and working on real-world software products. Apply today to join our team of Software Support Executives and build a rewarding career in software support!

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Technical Project Manager Dot Net Responsibilities: Project Management: Lead and manage large-scale software development projects, overseeing a team of 8 to 10 members on projects lasting 6+ months. Develop and execute detailed project and release plans, ensuring compliance with organizational standards and processes throughout the lifecycle. Technical Leadership: Provide hands-on guidance in backend (LAMP stack or .NET) and frontend technologies (ReactJS, NextJS, AngularJS). Utilize expertise in architecture, design, and implementation to ensure the successful delivery of technical solutions. Customer Communication: Serve as the primary point of contact for customers, managing relationships throughout the project delivery process. Develop and maintain a clear communication plan, ensuring regular updates and proactive sharing of relevant information with customers and stakeholders. Agile Methodology: Lead the adoption of Agile practices, facilitating Agile ceremonies and ensuring the team adheres to Agile principles to deliver high-quality software. Problem-Solving & Risk Management: Proactively identify and address potential risks, issues, and roadblocks, utilizing strong problem-solving skills to ensure timely resolution and avoid escalation. Technical Documentation & Presentation: Create wireframes and presentations to clearly communicate technical solutions to clients and stakeholders, ensuring a solid understanding of proposed technology concepts. API & Architecture Expertise: Leverage expertise in REST/SOAP APIs (JSON/XML) and a strong understanding of N-tier and Microservice architectures. Experience with ETL processes is a plus. Requirements: Experience: 10 to 15 years of experience in the software development industry, with at least 5 years in a Technical Project Manager role. Proven experience managing large-scale projects (6+ months), including new development projects with teams of 8 to 10 people. Technical Background: Hands-on experience with backend (LAMP stack or .NET) and frontend (ReactJS, NextJS, AngularJS) technologies. Strong expertise in REST/SOAP APIs, with solid experience in JSON/XML. Familiarity with N-tier and Microservice architecture; ETL experience is a plus. Agile Expertise: Deep understanding and hands-on experience with Agile development methodology and all associated ceremonies. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders. Proven ability to manage customer relationships and serve as the main interface throughout the project delivery process. Problem-Solving & Risk Management: Strong analytical skills with a proven track record of identifying and solving potential issues before they escalate. Documentation & Presentation: Experience creating wireframes and technical presentations to communicate complex technology solutions effectively to clients.

Business Analyst (Presales) Location: Ahmedabad Job Overview: We are seeking a Business Analyst with strong presales experience to join our team. The ideal candidate will possess a proven track record in areas such as requirement scoping, functional analysis, technology solution design, cost estimation, and proposal preparation. You will work closely with the sales team to create innovative solutions, contribute to proposals, and ensure successful delivery of client requirements. This role involves collaboration with clients, internal teams, and stakeholders to define project scopes and deliverables, as well as providing detailed costings for proposals. Primary Responsibilities: Proposal Development & Management: Collaborate with the sales team to create proposals and pitches for business opportunities. Manage the entire proposal lifecycle, from scope finalization to proposal submission, ensuring the solution meets client requirements. Assist in preparing detailed costings for clients, ensuring that contracts remain profitable. Client Interaction & Requirement Gathering: Work closely with clients to understand their needs and capture detailed requirements. Serve as a liaison between business development managers, clients, and internal teams to ensure smooth communication and understanding of client expectations. Solution Design & Innovation: Guide clients on innovative solutions, helping to identify win themes, and develop a value proposition for each opportunity. Contribute to solutioning, design, estimation, sizing, and proposal writing for complex opportunities. Collaboration with Stakeholders: Coordinate with multiple stakeholders, business units, and partners for large-scale and complex business opportunities. Provide support in cross-functional collaboration to ensure that the solution aligns with organizational capabilities and client needs. Presales Expertise & Proposal Writing: Develop presales collateral, including wireframes, ballparks, and estimations, to guide proposal flow. Present proposals to clients and stakeholders, articulating the solution and its benefits. Ensuring Delivery Alignment: Ensure that the proposed solutions can be delivered by the company's service teams, meeting client requirements. Proactively address any potential roadblocks or risks to ensure that proposals align with timelines, budgets, and scope. Proposal Presentation & Client Interaction: Present the final proposals to clients alongside the sales team, clearly communicating the value proposition and addressing any concerns or questions. Assist in responding to requests for information (RFIs) and requests for proposals (RFPs). Experience Requirements: Proven Track Record: Demonstrated success in requirement scoping, functional analysis, technology solution design, effort estimation, proposal preparation, and client presentations. Presales Experience: Experience in a presales role, including working on innovative solutions, win themes, proposal flow, and value propositions for Fixed Price, T&M, and Service-based engagements. Solutioning & Proposal Writing: Hands-on experience in solutioning, designing, estimating, sizing, and writing proposals. Stakeholder Collaboration: Ability to collaborate effectively with multiple business units, stakeholders, and external partners for complex opportunities. Process-Oriented Approach: Strong adherence to internal processes for reporting, approvals, and proposal submissions. Exposure to Digital Technology Stacks: Significant exposure to technology domains such as UX, Mobility, IoT, eCommerce, and other digital technologies. Communication Skills: Excellent written and verbal communication skills with the ability to present complex solutions clearly to clients and internal teams. Independent & Collaborative Work Style: Ability to work independently and collaborate effectively within a team-oriented, dynamic environment. Qualifications: Bachelor s Degree in Business, Technology, or a related field. 4+ years of experience in presales, business analysis, or a similar role, with a strong focus on technology solutions. Experience with solutioning, proposal writing, and cost estimation. Strong communication, presentation, and client interaction skills. Familiarity with digital technology stacks such as UX, Mobility, IoT, eCommerce, etc. This is a fantastic opportunity for a Business Analyst with presales experience to drive business success through innovative solutions and collaborative efforts. If you have a background in solution design, cost estimation, and client proposal management, we encourage you to apply. Qualification : Bachelors Degree in Business, Technology, or a related field.

Job Title: Azure DevOps Engineer Required Experience: 1-3 Years Job Location: Ahmedabad/Pune Educational Qualifications: UG: BE/BTech (CE, IT, EC, EEE) PG: MCA/MSC IT Job Description: We are seeking a talented Azure DevOps Engineer to join our expanding team. In this role, you will be responsible for designing, developing, and deploying robust applications using Azure cloud technologies. Your work will be pivotal in automating, optimizing, and ensuring the efficiency of our cloud infrastructure and deployment pipelines. Key Responsibilities: Azure Resource Management: Support deployment and maintenance of Azure resources, such as Virtual Machines, Storage Accounts, Azure Functions, and Azure Kubernetes Service (AKS). CI/CD Pipeline Management: Assist in creating, managing, and optimizing CI/CD pipelines using Azure DevOps to ensure seamless integration and deployment of applications. Clean Code Practices: Write clean, scalable, and efficient code while adhering to best development practices. Automation Collaboration: Work with development teams to automate build, test, and deployment processes, driving faster and more reliable releases. Infrastructure Monitoring: Monitor the performance and reliability of infrastructure and pipelines, implementing improvements as needed. Troubleshooting: Troubleshoot and resolve issues related to builds, releases, environments, and cloud infrastructure. Documentation: Document DevOps processes, configurations, and best practices to ensure consistency and knowledge sharing across the team. Key Requirements: DevOps Experience: Proven experience in DevOps roles, ideally in cloud-based environments. Azure Knowledge: In-depth knowledge of Azure Cloud services, including Azure DevOps, App Services, Functions, Virtual Machines, and AKS. CI/CD Expertise: Hands-on experience with Azure DevOps pipelines and automating software delivery processes. Infrastructure as Code: Proficiency with Infrastructure as Code (IaC) tools like Terraform or ARM templates for managing cloud resources. Version Control: Knowledge of version control systems like Git and Azure DevOps, with an understanding of branching strategies. Scripting Skills: Experience in scripting languages such as PowerShell, Bash, or Python to automate workflows. Containerization: Familiarity with containerization tools such as Docker for application packaging and deployment. Analytical Mindset: Strong analytical and problem-solving abilities with a continuous learning mindset. Pipeline Troubleshooting: Experience in logging, troubleshooting, and optimizing deployment pipelines to ensure smooth operations. Good to Have: Azure Certifications: Certifications such as AZ-900 (Azure Fundamentals) or AZ-104 (Azure Administrator Associate) are a plus. AI/ML Understanding: Knowledge of AI/ML concepts and their integration into cloud environments. Monitoring Tools: Familiarity with logging and monitoring tools like ELK Stack and Grafana for operational insights. SonarQube: Experience with SonarQube for continuous code quality analysis.

Job Summary We are seeking a highly skilled and experienced Microsoft Dynamics 365 CRM Functional Consultant to join our team at Shaligram Infotech LLP. The ideal candidate will have a strong background in Dynamics 365 CRM solutions, with a deep understanding of functional aspects, business processes, and client requirements. Key Responsibilities Lead and drive the functional aspects of Microsoft Dynamics 365 CRM implementations, including requirement gathering, solution design, configuration, and customization. Work closely with clients to understand their business needs and map them to Dynamics 365 CRM functionalities. Develop and deliver presentations, demos, and training sessions to clients on Microsoft Dynamics 365 CRM. Collaborate with development teams to ensure the correct technical solution is implemented and meets client requirements. Provide post-implementation support and troubleshooting for CRM solutions. Perform gap analysis, define solutions, and create functional specifications. Assist in data migration, system integration, and testing. Work on functional documentation and guide junior consultants as needed. Stay updated on the latest Microsoft Dynamics 365 CRM features and updates to ensure the organization is leveraging the most current technology. Required Skills Customer Engagement. Field Services. Workflow/Plugin Development. 3rd Party API Integration. Required Skills & Qualifications Minimum 10+ years of experience working with Microsoft Dynamics 365 CRM in a functional consultant role. Expertise in Dynamics 365 CRM modules (Sales, Customer Service, Marketing, Field Service, etc.). Strong understanding of business processes, including sales, marketing, and customer service. Experience with solution design, configuration, and customization in Dynamics 365 CRM. Ability to manage client relationships and deliver solutions that meet business needs. Strong communication and presentation skills. Excellent problem-solving skills and ability to work under pressure. Ability to work independently and as part of a team. Relevant certifications in Microsoft Dynamics 365 CRM are a plus. Location & Work Conditions Location: Iscon Ambli Road, Ahmedabad (Work from Office Only).

Job Description: We are seeking a highly skilled Project Manager to join our dynamic IT services team. The ideal candidate will have proven experience in Requirement Scoping, Functional Analysis, Technology Solution Design, Cost Estimation, Proposal Preparation, and Client Presentations. As a Project Manager, you will work closely with the sales team and clients to manage projects from initiation to completion, ensuring successful delivery and alignment with client requirements. This role is perfect for someone with a strong background in project management and client-facing roles, especially from the IT service-based industry. Key Responsibilities: Collaborate with the sales team to develop proposals and pitches for new business opportunities. Act as a technical and project management expert in client meetings, offering insights and guidance on project execution. Manage the entire project lifecycle, including scope finalization, solution review, cost estimation, and proposal submission. Work closely with clients to understand their business needs and devise effective project solutions to meet those needs. Ensure that the company s services can deliver on the client s requirements and expectations within the agreed timeline and budget. Capture and document client requirements, translating them into clear project plans and deliverables. Respond to client requests for information (RFI) and proposal requests (RFP), ensuring timely and detailed responses. Present project plans and proposals to clients, alongside the sales team, highlighting the project s value proposition and how the solution meets their needs. Create detailed costings and ensure that the project is profitable for both the client and the company. Manage project timelines, resources, and budgets to ensure the successful and timely completion of projects. Collaborate with multiple stakeholders, business units, and partners to handle complex and large-scale projects. Maintain process adherence and ensure that all reporting and approval requirements are met throughout the project lifecycle. Desired Skills: Proven track record in Requirement Scoping, Functional Analysis, Solution Design, Cost Estimation, and Project Management. Hands-on experience in managing projects from initiation through delivery, including Design & Estimation, Sizing, and Proposal Writing. Ability to lead and manage teams across various functional areas to ensure successful project delivery. Experience in guiding innovations in solutions and identifying key project themes and value propositions. Ability to work with multiple stakeholders and manage complex, large-scale projects across various business units and partners. Process-oriented with a focus on adherence to reporting and approval requirements. Exposure to a wide range of Digital Technology Stacks, including UX, Mobility, IoT, and eCommerce. Strong communication and presentation skills, with the ability to engage and influence clients and internal teams. Competitive salary and performance-based incentives. Work on innovative and challenging projects with a leading IT services company. Opportunity for career growth and professional development. Collaborative work environment with exposure to the latest technologies and industry trends. If you have a strong project management background with hands-on experience in managing client-facing projects, we d love to hear from you. Apply now to be part of our high-performing team!

Experience: 4 to 7 Years Job Location: Ahmedabad Qualification: B.Tech/B.E. IT/MCA/BCA Technical Expertise: Full Stack Experience in C# MVC ASP.NET, .NET Core, Web API. Full Stack Experience on SQL Server, ADO.NET, JavaScript, jQuery, Web Service. Focus on producing quality peer-reviewed code utilizing SOLID principles and established software design patterns. Strong debugging and systematic investigation skills to identify the root cause of issues. Knowledge of CSS, Bootstrap, HTML5. Preference to candidates with Result Orientation & strong analytical skills. Analyzing requirements and designing new functionality. Supporting and fixing existing functionality. Selecting and using the most appropriate and efficient technologies for a particular application. Basic Knowledge of frontend technology ReactJS or Angular (Good to Have). Soft skill: Excellent written and verbal communication skills are essential. Must be dynamic, flexible, and possess perseverance skills. Should have an understanding of business objectives and organization structure. The candidate must have strong work ethics and trustworthiness. The candidate should possess attention to detail and also maintain confidentiality and integrity. Must be highly collaborative and be a team player with a commitment to excellence. Self-motivated, fast learner with the ability to operate independently. Ability to prioritize tasks. Ability to maintain a high level of professionalism and confidentiality. Company s perks: 5 days working. Flexible working hours. Friendly environment. Paid leaves and other performance bonuses. Festivals, birthdays, work anniversary celebrations and company outings.

Experience: 2 to 5 Years Job Location: Ahmedabad Role & Responsibilities: Excellent in analytical thinking for translating data into informative visuals and reports. Ability to create Power BI reports, dashboards, and visualizations as per business requirements. Proficient in creating DAX queries in Power BI desktop. Expertise in using advanced level calculations on data sets. Able to develop tabular and multidimensional models that are compatible with warehouse standards. Able to properly understand the business requirements and develop data models or work with the Data warehouse team on data modeling. Should have knowledge and experience in prototyping, designing, and requirement analysis. Ability to incorporate new features and techniques as released by Microsoft. Able to integrate Power BI reports into other applications using embedded analytics like Power BI service (SaaS), or by API automation. Also, one must be experienced in developing custom visuals for Power BI. Good knowledge and experience in understanding logical and physical data models. Good communication skills in English and attitude to learning new skills, technologies and taking on challenging tasks. Primary Skills: Power BI Dashboard SQL Server - Database Data Integration Data Profiling and Cleansing Database Query Tuning & Performance Optimization

Job Title: Solution Sales - Machinery OEMs About ABB: At ABB, we are dedicated to addressing global challenges. Our core values care, courage, curiosity, and collaboration are key drivers in our commitment to creating sustainable solutions. We believe in the power of diversity, inclusion, and equal opportunities for all, and we are determined to empower individuals to make a difference. Write the next chapter of your ABB story. Reports to: Sales Manager Your Role and Responsibilities: Mission Statement: As part of the Motion Business for Drive Products Division, your mission is to grow the Machinery OEMs business by delivering product bundles and identifying opportunities within both existing and new accounts. You will support the sales team by expanding offerings and helping drive OEM business forward. Work model: On-site #LI-onsite Location: Based in Mumbai, India Your primary responsibilities will include: Budget, Planning, and Execution: Support the Sales Team in the West Region with package solution offerings, identifying potential opportunities and taking full ownership from pre-sales to proof of concept by collaborating with multiple stakeholders. Develop OEM-specific account conversion plans with a focus on HUNT OEMs and strategic partnerships. Utilize a gate model approach to win large OEM accounts, focusing on achieving double-digit growth year on year in serial and machinery OEMs performance. Ensure the budget for assigned clusters (Gujarat and Pune) is met through end-to-end support for retaining converted OEMs, in coordination with channel partners and the technical support team. Market Development: Conduct in-house sales seminars with strong value propositions, working closely with OEMs and channel partners to share success stories and promote ABB products effectively. Develop a clear product positioning strategy that resonates with OEMs and aligns with their business needs. Ownership: Full commitment to meet assigned budget numbers for clusters. Coordinate with the service team for warranty and after-sales support when necessary. Work directly with OEM sales engineers to ensure they meet sales commitments. Collaborate with the operations team to ensure timely and accurate delivery of solutions. MIS (Management Information Systems): Provide regular business updates on product lines and market progress. Prepare and submit monthly MIS reports to stakeholders, detailing sales performance and market activities. Projects and Key Account Management: Track key projects and customer activities systematically to ensure successful execution and business growth. Develop tailored business plans for large OEMs, taking full responsibility for conversion and long-term account management. Qualifications for the Role: Education: Diploma/BE/BTech in Electrical Engineering or a similar discipline. Experience: 5 to 15 years of relevant experience in industrial automation, with a focus on Drives, Automation, and Servo Products (preferred). Skills: Knowledge of product bundles in industrial automation, particularly with Drives, Automation & Servo Products. Strong sales capabilities with a focus on volume and value. Ability to sell solutions and engage with highly demanding OEM clients. Result-oriented and aggressive approach to achieving sales targets. Role Expectations: Focus on systematic business growth by adhering to pricing and channel policies. Consistently meet quarterly targets, including engaging with 30-35 customers per month. Ability to provide comprehensive support to OEMs on all aspects of product offerings, from pre-sales to after-sales. More About Us: ABB Drive Products is a global leader in providing advanced drive solutions to industries, infrastructure, and machine builders. Our products help customers enhance energy efficiency, productivity, and safety. With our combination of world-class products, global scale, and local presence, we make a real difference every day for our customers. At ABB, our people and culture are at the heart of our success. Together, we work to create a sustainable future and empower businesses to achieve their goals. Qualification : Diploma/BE/BTech in Electrical Engineering or a similar discipline.

Job Title: Field Service Engineer About ABB: At ABB, we are dedicated to addressing global challenges. Our core values care, courage, curiosity, and collaboration are the driving forces behind our commitment to creating sustainable solutions. We focus on diversity, inclusion, and equal opportunities, empowering everyone to be a part of a transformative future. Write the next chapter of your ABB story. Reports to: Service Operations Manager Your Role and Responsibilities: As a Field Service Engineer, you will be responsible for executing service work with low to medium complexity according to work instructions, ABB standard processes, quality standards, and safety guidelines. You will be delivering quality customer service to ensure customer satisfaction and, in close collaboration with customers and other ABB teams, take actions to identify new Service business opportunities for ABB. This position is within ABB's Motion Business for the Service division, based in Ahmedabad, India. Work model: On-site #LI-onsite Key Responsibilities: Contribute to customer satisfaction by executing service work according to customer orders and expectations. Understand the sense of urgency and take proper care in handling your direct area of responsibility. Perform entry-level field service tasks, identify technical problems, and analyze issues through remote or on-site activities for service categories and products you are certified to perform. Prepare material lists for service activities and ensure that all materials, parts, and equipment are available and meet the appropriate quality standards for the service activities. Prepare documents and customer reports to be signed by the customer representative and utilize all relevant tools for documentation. Troubleshoot simple equipment failures and make recommendations to avoid repeat issues in the future. Proactively execute work with a first-time right approach to ensure the job is done on time and meets quality standards. Qualifications for the Role: Education: Degree in B-Tech/BE - Electrical or Electronics. Experience: Minimum 2 to 6 years of experience with Low/Medium Voltage Drives, VFD drives, and LCI. Experience with Installation & Commissioning of VFD Drives and Field Service. Travelling is mandatory for this role. Strong technical support skills for field service activities. Ability to work under pressure and handle critical customer-facing situations. More About Us: ABB Motion Services serves customers globally, offering innovative services to maximize performance, uptime, and energy efficiency throughout the lifecycle of electrical motion solutions. Electrical motion is applied in a variety of industries, cities, infrastructure, and transportation, playing a pivotal role in the energy revolution. At ABB Motion, we are committed to driving innovations through digitalization and making a meaningful difference for our customers and partners every day. Our people and culture are the foundation of our success, helping to keep the world turning while saving energy every day. Qualification : Degree in B-Tech/BE - Electrical or Electronics.

Responsibilities Develop and maintain web applications using FastAPI, ensuring high performance and responsiveness to requests from the front-end. Design and implement database models and perform validation using Pydantic models. Work with SQLAlchemy for ORM tasks, managing both relational and non-relational databases. Perform asynchronous and synchronous database operations on MySQL, MongoDB, PostgreSQL, and TimescaleDB. Write and execute tests using pytest to ensure the reliability and quality of the codebase. Implement security features, including Google OAuth2, JWT, and API keys, to protect applications and user data. Manage and orchestrate background processes to handle various tasks and improve application efficiency. Utilize MQTT for messaging and communication between services. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and resolve issues related to application performance, reliability, and security. Maintain code quality, organization, and automation. Requirements Bachelor s degree in Computer Science, Engineering, or a related field. 5+ years of professional experience in Python development. Proven experience with FastAPI (or Flask, with a willingness to learn FastAPI). Strong knowledge of Pydantic for request and database model validation. Extensive experience with SQLAlchemy and ORM. Proficient in performing async & sync database operations. Hands-on experience with MySQL, MongoDB, PostgreSQL, and TimescaleDB. Expertise in QA/testing with pytest. Strong understanding of security protocols including Google OAuth2, JWT, and API keys. Experience in managing background processes. Familiarity with MQTT for messaging. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.