Shared Services Jobs in Pune

284 Jobs Found

BF

Senior Executive Operations And Service

Bajaj Finance

0-2 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Position: Senior Executive Operations and Service Department: Customer Service Branch Operations Location: Bengaluru Experience Required: 0 2 years Minimum Qualification: Graduate (Other relevant qualifications accepted) Job Overview: This position is with Bajaj Finance Ltd. We are looking for a dedicated and detail-oriented individual to manage and support branch-level operations for our Gold Loan business. The ideal candidate will ensure process adherence, operational efficiency, and customer satisfaction at the branch level. Key Responsibilities: Oversee the fulfillment of gold loan processes at the branch following lead conversion and initial data entry by marketing executives Ensure adherence to internal policies, processes, and turnaround times (TATs) Maintain compliance with vaulting procedures and gold storage protocols Conduct gold ornament valuation and audit gold holdings as per company guidelines Train new team members on gold loan processes, policies, and appraisal techniques Monitor local market trends and provide regular feedback to Head Office on credit policies and operational challenges Analyze branch-level data and share operational insights and best practices with other teams Key Skills & Qualifications: Graduate with 1 4 years of experience in the gold loan industry Strong understanding of gold appraisal and valuation processes Experience in training and mentoring staff on gold loan operations Excellent interpersonal and communication skills High integrity, attention to detail, and process-oriented mindset Cultural Values Expected: Work Hard Be consistent and focused on achieving targets Execute with Rigor Take ownership and drive results with discipline Own It Act with honesty, responsibility, and fairness in all interactions Act with Integrity Uphold organizational policies and ethical standards Qualification : Graduate (Other relevant qualifications accepted)

Senior Executive Senior executive Operations Senior operations
EI

Head - Service Operations

Entrata India

15+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Head Service Operations Location: Pune Department: Product Management Product Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students revolutionizing online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Recognized with prestigious awards such as the Utah Business Fast 50, Silicon Slopes Hall of Fame (Software Company - 2022), and the Women Tech Council Shatter List, our all-encompassing software suite includes rent payments, insurance, leasing, maintenance, marketing, and communication tools reshaping property management worldwide. With a team of 2,200+ professionals across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup agility with enterprise stability. We prioritize transparent communication, diversity of thought, bold innovation, and collective excellence to create better living experiences globally. Role Overview Entrata is seeking a seasoned and motivated Head of Service Operations (Senior Director/Vice President level) to lead and scale our India-based operational teams. Reporting directly to the Managing Director of India, this role will partner closely with India and US leadership, including R&D, Implementation, Support, and Services. Your primary responsibility will be managing current shared services teams such as Utility Operations, Professional Services/Implementation, Support, and Marketing Services while strategically expanding operational capabilities within India. The focus will be on driving cost efficiency, process optimization, operational excellence, and sustainable growth. This position demands a proven leader with extensive experience managing high-performing teams, preferably in the SaaS industry or similar fast-paced environments. Key Responsibilities Operational Leadership: Set strategic direction and provide leadership for India-based operational teams aligned with global company goals and India-specific initiatives. Team Management: Lead, mentor, and develop a diverse group of operational professionals, fostering a culture of collaboration, accountability, and continuous improvement. Shared Services Growth: Plan and execute the transition of additional operational functions to India, targeting cost efficiencies, process improvements, and service-level enhancement. Operational Excellence: Implement best practices and leverage technology to improve productivity, streamline workflows, and enhance service quality. Budget & Financial Oversight: Manage the operational budget, optimize resource allocation, and ensure maximum ROI. Cross-Functional Collaboration: Partner with leadership across India and the US including R&D, Implementation, and Support to integrate operations seamlessly. Vendor & Partner Management: Oversee vendor relationships, enforce service level agreements, and control costs effectively. Performance Monitoring: Define KPIs and metrics, regularly reporting operational performance to senior leadership. Compliance & Risk Management: Ensure adherence to relevant regulations and internal policies while proactively managing operational risks. Talent Acquisition & Development: Lead hiring efforts and talent development to build a strong, scalable operations team. Minimum Qualifications Bachelor s degree in a relevant discipline. 15+ years of progressive experience in operations management. Proven success building and leading high-performing, geographically dispersed teams. Deep understanding of shared services models and operational transition experience. Strong capability managing multiple technical and operational functions aligned to corporate objectives. Excellent cross-functional collaboration skills across global teams. Advanced analytical, problem-solving, and decision-making abilities. Outstanding communication, interpersonal, and presentation skills. Experience managing operations in a global, multi-time zone environment. Familiarity with India s business environment and regulatory landscape. Preferred Qualifications MBA or other advanced degree. SaaS industry experience. Knowledge of relevant SaaS platforms and technologies. Demonstrated success in transitioning operations to cost-effective locations. Experience in vendor management and financial reporting. Expertise in operational excellence methodologies (Lean, Six Sigma, etc.). Proven track record of scaling operations in high-growth companies. In-depth understanding of compliance standards and regulatory requirements. Lead and grow a key operational hub within a leading global proptech company. Collaborate with innovative, diverse teams across multiple continents. Influence the development of scalable, efficient operational models. Access to ongoing professional growth opportunities in a dynamic environment. Qualification : Bachelors degree in a relevant discipline

Head Service Service head Operations Operations Head
SG

Process Specialist - Accounts Payable (ap)

Suzlon Group

2-7 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Process Specialist Accounts Payable (AP) Location: Pune Experience: 2 to 7 Years Job Description We are seeking a detail-oriented and process-driven Process Specialist Accounts Payable (AP) to manage end-to-end AP operations, ensure compliance with financial regulations and internal policies, and drive continuous improvement across processes. As the first point of contact for AP-related queries and escalations, you will play a critical role in maintaining vendor relationships, supporting financial reporting, and enhancing operational efficiency. Key Responsibilities Serve as the primary point of contact for all issues and escalations within Accounts Payable. Ensure that AP transactions meet defined cost, quality, and timeliness standards as outlined in SLAs. Maintain compliance with statutory requirements and company policies during all AP activities. Support implementation of best practices and process standardization across AP operations. Proactively identify and drive process improvement initiatives to optimize efficiency and accuracy. Troubleshoot and resolve AP-related issues raised by Associates or other stakeholders. Execute accounting transactions related to AP (e.g., write-offs, write-backs) as needed. Generate and consolidate MIS reports in the prescribed formats for internal stakeholders. Ensure all transactions are processed in accordance with the approved process manual and schedule of authority. Prepare timely AP schedules for submission to the General Ledger and Financial Reporting teams. Support the resolution of vendor disputes and lead reconciliation efforts. Review and approve debit/credit notes in line with internal authorization policies. Maintain and update the vendor tax master and associated tax codes. Keep senior associates and leadership updated on process bottlenecks or operational issues. Qualifications Bachelor s or Master s degree in Accounting, Finance, or related field CA / CMA / MBA (preferred from Tier I or Tier II institutions) Strong knowledge of Accounts Payable processes and accounting principles Excellent problem-solving and analytical skills Proficiency in ERP systems and MS Excel Strong communication and stakeholder management abilities Qualification : Bachelors or Masters degree in Accounting, Finance, or related field

Process Specialist Process specialist Accounts Accounts Specialist
SG

Process Specialist - Accounts Receivable (ar)

Suzlon Group

2-7 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Process Specialist Accounts Receivable (AR) Location: Pune Experience: 2 to 7 Years Job Description We are looking for a proactive Process Specialist Accounts Receivable (AR) to manage and optimize AR processes, ensuring accuracy, compliance, and timely financial reporting. You will be the first point of contact for AR-related issues, supervise associates, and drive continuous improvements. Key Responsibilities Act as the primary contact for resolving all issues related to Accounts Receivable. Troubleshoot and resolve escalated AR problems from Process Specialists. Ensure timely preparation and submission of AR schedules (monthly/quarterly) to General Ledger and Finalization & Consolidation teams. Maintain all transactions in compliance with cost, quality, and time standards defined in SLAs. Implement best practices and uphold effective records management. Ensure accounting is performed in accordance with statutory requirements and company policies. Lead continuous process improvements and enhance AR record management. Supervise and validate AR transactions processed by Associates. Perform revenue de-recognition as applicable. Demonstrate strong understanding of sales processes and execute related F&A transactions in AR. Ensure invoices are raised promptly with acknowledged delivery challans (DC) / LR. Guarantee timely collection accounting and accurate MIS generation (Sales, Collections) for business and process heads. Review customer advance collections and provide relevant data to the GST team for tax liability assessment. Identify and implement operational and financial reporting enhancements. Ensure compliance with the approved process manual and schedule of authority. Provide regular feedback to the Process Head on process effectiveness. Identify bottlenecks and lead initiatives to remove them. Track key performance metrics and develop insightful reports. Qualifications Bachelor s or Master s degree in Commerce, Finance, or a related field Inter-CA / CWA / MBA (Finance) preferred Experience working with SAP FI and SD modules Strong analytical, problem-solving, and supervisory skills Excellent communication and stakeholder management Qualification : Bachelors or Masters degree in Commerce, Finance, or a related field

Process Specialist Process specialist Accounts Accounts Specialist
VP

Tech Lead- Full Stack -ssc

Vconstruct Private Limited

5-10 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Position: Tech Lead - Full Stack (SSC) Location: Pune Employment Type: Full-Time Company: vConstruct (Construction Technology Company) About vConstruct vConstruct is a Pune-based construction technology company focused on building cutting-edge enterprise applications that revolutionize the construction industry. We are seeking a Full Stack Tech Lead to join our team and lead the design, development, and deployment of critical software solutions. Role Overview As a Full Stack Tech Lead, you will be responsible for overseeing the entire software development lifecycle, from understanding business requirements to delivering high-quality, scalable applications. You will guide and mentor the development team, ensure code quality, and contribute to architectural decisions. Key Responsibilities Analyze and understand business requirements to translate them into technical solutions. Contribute to the design and implementation of the overall application architecture. Provide high-level project estimates for release planning. Participate actively in sprint grooming and planning sessions. Provide technical guidance and problem-solving support to the development team. Conduct thorough code reviews to ensure best practices and quality implementation. Ensure timely delivery of features and releases, maintaining high standards. Research and stay updated on emerging technologies and platform roadmaps. Implement user interfaces and design/deploy databases. Develop efficient and secure REST APIs. Required Skills and Experience 5 to 10 years of software development experience. Proven experience conducting code reviews and applying design patterns. Strong backend development skills, especially in C#, ASP.NET Core, and Node.js. Proficiency with frontend technologies: HTML, CSS, JavaScript, jQuery, and frameworks like Angular or React. Experience with Microsoft SQL Server; familiarity with MongoDB or Cosmos DB is a plus. Expertise in designing and developing RESTful APIs. Familiarity with Azure or other cloud platforms is advantageous. Solid understanding of Agile methodologies and tools. Excellent analytical, communication, and teamwork skills. Education Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field

Tech Lead Tech lead Stack Tech stack
BS

Assembler Sustaining Engineer

Bmc Software

5+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Assembler Sustaining Engineer Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we operate. We are an award-winning, inclusive workplace that celebrates diversity, innovation, and the passion to give back. We believe in work-life balance, empowering individuals, and creating an environment where you feel inspired and supported every day. Your wins will be celebrated, your growth championed, and your contributions deeply valued. We enable our customers to become Autonomous Digital Enterprises ready to take on the future with confidence. The Opportunity: Join the team behind Control-M, BMC s powerful orchestration and automation platform used by the world s top organizations to automate business-critical processes from data pipelines to financial transactions. As a z/OS Assembler Specialist in our Product R&D Support team, you'll work on sustaining engineering and APAR (Authorized Program Analysis Reports) development for mainframe systems. If you're driven by solving complex challenges, collaborating globally, and making a direct impact on product stability and customer satisfaction, this role is for you. Key Responsibilities: Join a dedicated team responsible for product support and APARs development for BMC s mission-critical Mainframe (z/OS) products. Develop and maintain diagnostic tools and solutions to improve the supportability and performance of the product. Contribute to APAR development cycles with a focus on timely delivery and quality. Take ownership of technical issues and work them through to resolution. Collaborate with global teams across functions to ensure product quality meets enterprise-level expectations. Share knowledge, best practices, and mentor others to elevate team capabilities. Qualifications: Bachelor s degree in Computer Science, Engineering, or a related field. 5+ years of experience in an engineering role within a Mainframe z/OS environment. Strong programming experience in Assembler language. Proficiency with z/OS internals, including JCL, JES2/3, SMS. Ability to analyze system dumps using IPCS. Hands-on experience with SMP/E for software maintenance. Strong analytical and troubleshooting skills with customer-focused problem-solving ability. Excellent communication and collaboration skills; capable of working both independently and as part of a team. Nice to Have: Experience with Java, C, or C++ Familiarity with UNIX System Services and Language Environment on z/OS Background in an enterprise product-based company Over 6,000 employees globally, united by innovation and collaboration A culture that recognizes and celebrates your individuality Continuous learning opportunities and exposure to cutting-edge technologies A commitment to creating an inclusive and empowering workplace That s okay. We value diverse backgrounds and perspectives. If you're excited about this role and BMC, we still encourage you to apply. BMC is proud to be an equal opportunity employer. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Assembler Sustaining Engineer Full-Time Sustaining engineering
AS

Sap Test Automation Engineer

Accelirate Softech

5+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

SAP Test Automation Engineer Location: Pune Experience Level: 5+ Years Job Summary: We are looking for a highly skilled SAP Test Automation Engineer to join our team in Pune. This role is focused on designing, developing, and executing robust automated test solutions to ensure the functionality, performance, and reliability of SAP applications. The ideal candidate will have strong experience with SAP test automation tools, functional SAP knowledge, and the ability to work collaboratively within cross-functional teams. Key Responsibilities: Design, develop, and maintain automated test scripts for SAP platforms using tools such as Tricentis Tosca, Worksoft Certify, UFT, or Selenium. Perform functional, regression, performance, and end-to-end testing across various SAP modules including SAP S/4HANA, ECC, Fiori, and integrated third-party systems. Collaborate with business analysts, developers, and stakeholders to gather testing requirements and define comprehensive test strategies. Identify and document bugs and issues; work with development teams to ensure timely resolution. Enhance existing automation frameworks for greater efficiency, scalability, and maintainability. Manage test data, oversee test environment setup, and monitor execution of automated test suites. Ensure compliance with testing best practices, quality standards, and regulatory requirements. Participate in agile ceremonies including sprint planning, backlog grooming, and design reviews to support test planning and automation feasibility. Mentor junior testers and share best practices in SAP testing and automation. Required Skills & Qualifications: Minimum 5 years of hands-on experience in SAP test automation. Proficiency in one or more automation tools: Tricentis Tosca, Worksoft Certify, UFT, Selenium. Solid understanding of SAP functional modules: SD, MM, FI, HR, PP, etc. Experience with test management tools such as JIRA, HP ALM, or qTest. Strong scripting skills in Python, Java, or VBScript. Experience in integrating automated tests into CI/CD pipelines in DevOps environments. Knowledge of API and SAP Web Services testing. Strong skills in problem-solving, test analysis, and test planning. Excellent communication and team collaboration abilities. Proven expertise in SAP Fiori and ECC testing, including both functional and automation testing. Experience in SAP migration or upgrade projects with a focus on data validation and reconciliation. Preferred Qualifications: SAP certification in testing or automation tools. Experience with SAP Solution Manager (SolMan) for test management and documentation. Familiarity with SAP S/4HANA Cloud and SAP Business Technology Platform (BTP).

SAP Sap test Automation SAP Automation Test automation
ZO

Senior Analyst, HRIS (Workday)

Zocdoc

3+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Position: Senior Analyst, HRIS (Workday) Location: Pune, Maharashtra, India Our Mission: Healthcare should serve patients effectively, but often it falls short. Zocdoc empowers patients with a leading healthcare marketplace that makes booking care across specialties and insurance plans easy nationwide, aiming to improve quality and reduce costs through consumer empowerment. Your Impact on Our Mission: As a Senior Analyst in HRIS, you will be a key player in building, configuring, and maintaining Zocdoc s Workday HR system. Partnering with People Operations teams (Shared Services, Recruiting, HRBPs) and Finance, you ll design scalable HRIS solutions that support rapid growth and enhance the employee and manager experience. What You ll Do Daily: Design and maintain scalable, efficient Workday processes aligned with business needs. Configure Workday reports, dashboards, security, and business processes. Collaborate cross-functionally to customize Workday features (job profiles, location settings, one-time payments). Provide functional support and troubleshooting for Workday end-users. Deliver training, demonstrations, and documentation for business stakeholders. Evaluate and propose HRIS enhancements to meet evolving organizational demands. Respond to employee inquiries and support transactional People team activities. What Success Looks Like: 3+ years of hands-on Workday experience (Core HCM, Reporting, Security, Business Process Design); advanced compensation experience preferred. Workday HCM Certification is a plus. Solid understanding of HR operations and programs (e.g., compensation cycles). Basic knowledge of HRIS integrations. Strong project management skills and experience collaborating across teams. Excellent analytical, problem-solving, and multitasking abilities. Ability to adapt to changing priorities in a fast-paced environment. Benefits: A collaborative, smart, and supportive team environment. Competitive salary and comprehensive medical insurance. Perks like daily catered lunch, Ping Pong, daycare, wellness programs (Headspace, BetterLYF). Cellphone and Wi-Fi reimbursement. Competitive parental leave and sabbatical after 5 years. Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the leading digital health marketplace in the U.S., helping millions find and book nearby, in-network healthcare providers quickly. Founded in 2007, Zocdoc is mission-driven to give patients power and transparency, fostering a diverse, collaborative culture focused on continuous innovation.

Senior Analyst Senior analyst HRIS Hris analyst
IS

Business Development Executive

Ivs Software

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Business Development Executive Job Summary We are seeking a passionate and dynamic Business Development Executive to join our sales team. The ideal candidate will be responsible for generating leads, making sales calls, building client relationships, and consistently meeting or exceeding sales targets. Objectives of the Role Build business by identifying, qualifying, and selling to potential clients. Develop and maintain strong relationships with clients to ensure repeat business and customer satisfaction. Key Responsibilities: Identify new business opportunities by researching prospects and analyzing market trends. Establish and maintain client relationships by understanding their needs and offering effective product or service solutions. Actively seek out new sales opportunities through cold calling, networking, and social media. Set up and attend meetings with potential clients to understand their needs. Deliver product or service presentations tailored to client requirements. Prepare regular reports on sales performance and pipeline status. Collaborate with internal teams to align sales efforts with overall goals. Participate in industry events, exhibitions, or conferences as needed. Negotiate and close deals, addressing objections or concerns effectively. Gather feedback from clients and share insights with internal teams. Required Skills & Qualifications: Proven experience in a Business Development or similar sales role. Basic understanding of the IT sector. Proficiency in English. Strong knowledge of MS Office tools. Quick learner with a passion for sales. Self-motivated and goal-oriented. Strong presentation skills. Ability to build and manage client relationships.

Business Development Business Development Executive Business executive
AT

Senior Analyst-it & Information Security

Allianz Technology

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Senior Analyst-IT & Information Security Administration of One Identity tool and management of integrated Identities and Services. Engineering support of One Identity Manager Environment Management of cloud and on-prem infrastructures hosting IAM. Working knowledge on One identity tools : 1IM Manager / Object Browser / Job Queue / Synchronization editor Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server Monitor, Report and Analysis of bugs during and after IAM release versions. Performance management of IAM tools, database and Infrastructure. Administration of Identities and Services integrated with the One IDM tool. Support for Organization integration with the IAM Infra. Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support. Responsible for management of incident, problem and change within the IAM Infrastructure. Responsible for documentation and update of IAM Processes and operating procedures. Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks. Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow.

Senior Analyst Senior analyst IT It analyst
AT

Lead - IT & Information Security

Allianz Technology

8-10 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Lead - IT & Information Security Job Overview: We are seeking an experienced professional to join our team as a Lead - IT & Information Security. The ideal candidate will have a strong background in Identity & Access Management (IAM), One Identity Access Management tools, and .NET technologies. This role involves developing, maintaining, and supporting IAM services and integrations with a focus on secure, high-quality code delivery. Responsibilities: Implement IAM Solutions: Design and deploy Identity & Access Management solutions using One Identity (Dell One Identity Tool). Weight: 30% Development & Maintenance: Participate in the software development life cycle, including analysis, development, testing, and maintaining secure, high-quality code. Weight: 30% Application Integrations: Handle Target System Integration and Release Support, ensuring seamless application integrations and ongoing support. Weight: 20% Collaboration with Stakeholders: Work closely with application owners and service providers to understand and support existing and new IAM services. Weight: 20% Key Qualifications: Education: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Equivalent experience may be considered. Experience: 8-10+ years of development experience with One Identity Access Management tools (Dell One Identity Tool) and .NET technologies. Technical Skills: Strong experience in .NET (C# or VB.NET) programming languages. Proficiency in database management (SQL Server). Knowledge of REST APIs and WCF (preferred). Familiarity with Identity Lifecycle, Access Management, and Application provisioning/de-provisioning. Experience with tools such as Web Designer, IAM Manager, Designer, and Sync projects (preferred). Knowledge of Azure and Active Directory (Azure Active Directory experience is a plus). Experience with Agile/Scrum methodologies (preferred). Core Competencies: Result Orientation: Ability to focus on delivering results and meeting objectives. Customer Focus: Strong focus on customer needs and delivering high-quality service. Collaboration & Relationships: Ability to foster and maintain productive relationships with colleagues and stakeholders. Problem-Solving & Decision-Making: Strong analytical and decision-making skills. Effective Time Management: Ability to manage time efficiently and work under pressure. Communication: Strong written and verbal communication skills, with the ability to present complex ideas clearly. Flexible Work Model: Enjoy a hybrid work setup with up to 25 days per year working remotely from abroad. Competitive Compensation: We offer a competitive salary, performance-based bonus scheme, pension, employee shares program, and various employee discounts. Career Development: Take advantage of our career development programs, digital learning resources, and opportunities for international career mobility. Work-Life Balance: We support a healthy work-life balance with flexible working arrangements, health benefits, and parental leave. About Allianz Technology: Allianz Technology is the global IT service provider for Allianz, responsible for driving the digital transformation of the Group. With a workforce of over 13,000 employees across 22 countries, we manage IT infrastructure, application platforms, and digital solutions, supporting Allianz s journey in the financial services sector. Diversity & Inclusion Statement: Allianz Technology is committed to fostering an inclusive environment. We celebrate diversity and encourage applications from all individuals, regardless of gender, race, ethnicity, religion, sexual orientation, age, nationality, or disability. Apply Today: Join us in shaping the future of digital finance! Let s care for tomorrow together. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field. Equivalent experience may be considered.

Lead IT Lead it It lead Information
AT

Senior Analyst-it & Information Security

Allianz Technology

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Responsibilities: Administration of One Identity tool and management of integrated Identities and Services. Engineering support of One Identity Manager Environment Management of cloud and on-prem infrastructures hosting IAM. On boarding of Allianz Organizations to IAM Infrastructure. Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server Monitor, Report and Analysis of bugs during and after IAM release versions. Performance management of IAM tools, database and Infrastructure. Administration of Identities and Services integrated with the One IDM tool. Support for Organization integration with the IAM Infra. Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support. Responsible for management of incident, problem and change within the IAM Infrastructure. Responsible for documentation and update of IAM Processes and operating procedures. Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks. Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow.

Senior Analyst Senior analyst IT It analyst
AT

Specialist-automation

Allianz Technology

7+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Qualifications: 7+ years of experience working in the AI & Automation field Proven experience in designing and implementing AIOps solutions in large-scale environments; strong expertise as an Automation Engineer with a focus on AIOps, Generative AI, and Conversational AI. Hands-on experience withAmeliaAIOps software and integrations is a must Strong knowledge of AI/ML techniques applied to IT operations. Proficiency with automation tools (e.g., Ansible, Puppet, Terraform, Chef etc). Expertise in cloud platforms (AWS, Azure, GCP), with hands-on experience in automation and orchestration. Solid understanding of APIs, web services, and integration technologies (e.g., REST, GraphQL, Kafka). Proficiency in scripting/programming languages (Python, Java,Bash, etc). Familiarity with observability tools (e.g., Splunk, Dynatrace, New Relic) and ITSM tools (e.g., ServiceNow) Strong background in machine learning and deep learning algorithms. - Proficiency in Python, TensorFlow, and PyTorch, Huggingface for developing AI models. Generative AI frameworks Langchain, LlamaIndex, Agentic Frameworks - AutoGen, Semantic kernel, crewAI, promptflow,Langflow, Langraph Deep understanding of transformer architectures and diffusion models Experience in generative AI techniques such as GANs and VAEs. - Ability to design and implement scalable and efficient AI systems. Experience working with DevOps including but not limited to container technologies like Docker & Kubernetes, as well as Cloud Native technology stack such as Argo, Helm, etcd, and Envoy Strong communication, problem solving and leadership skills, with the ability to work collaboratively with diverse teams. Certifications in AWS, Azure, Generative AI or relevant AI technologies are a plus. Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow.

Specialist Automation Automation specialist Full-Time Process Automation
AL

Senior Analyst-it & Information Security

Allianz

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Description: Senior Analyst - IT & Information Security We are looking for a Senior Analyst - IT & Information Security to join our team in Pune. The successful candidate will be responsible for the administration of One Identity tool and the management of integrated identities and services within the IAM (Identity Access Management) environment. You will provide engineering support for the One Identity Manager environment and ensure the smooth functioning of cloud and on-prem infrastructures hosting IAM. Key Responsibilities: Administration of One Identity Tool: Manage and maintain the One Identity Manager (1IM) environment, including Object Browser, Job Queue, and Synchronization Editor. Identity & Service Management: Administer integrated identities and services with the One Identity tool, ensuring smooth integration with organizational systems. IAM Environment Management: Oversee and support the IAM environment at an enterprise level, specifically in a multi-forest Active Directory setup. Manage IAM tools, including performance management of databases and infrastructures. Monitoring & Troubleshooting: Monitor the performance of IAM tools and report on and analyze any bugs during and after IAM release versions. Ensure the smooth functioning of the IAM infrastructure, performing necessary diagnostics and maintenance. Incident, Problem & Change Management: Manage incidents, problems, and changes within the IAM infrastructure, ensuring proper documentation and tracking. Collaboration & Support: Work closely with onshore development and project teams, assisting during project releases, testing, and providing operational support. Process & Documentation Management: Develop and maintain IAM processes and operating procedures documentation. Tool Utilization: Use software development tools such as JIRA for managing IAM-related tasks and issues. Qualifications & Skills: Experience: Proven experience in managing One Identity Manager (1IM) or similar IAM tools. Strong understanding of IAM infrastructure and its integration with organizational systems. Technical Skills: Solid knowledge of Active Directory multi-forest environments and integration with IAM tools. Familiarity with Windows OS, IIS, and MS SQL server. Performance Management: Experience in monitoring, reporting, and analyzing IAM tool performance. Collaboration Skills: Ability to work collaboratively with onshore teams and provide expert support for project releases and operational needs. Incident and Change Management: Demonstrated experience in incident, problem, and change management within IAM systems. Tool Knowledge: Familiarity with using JIRA or other software development tools for task and issue management. What We Offer: Hybrid Work Model: Flexible working options, including up to 25 days per year working from abroad. Compensation & Benefits: Competitive compensation package, including a company bonus scheme, pension, employee shares program, and multiple employee discounts (varies by location). Career Development: Access to career development and digital learning programs, with opportunities for international mobility and lifelong learning. Work-Life Balance: Flexible working and health and wellbeing support, including healthcare and parental leave benefits. Support for career breaks and assistance with returning to work. About Allianz Technology: Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With over 13,000 employees in 22 countries globally, Allianz Technology is a key partner in pioneering the digital transformation of the financial services industry. We oversee a full spectrum of digital services, including IT infrastructure, networking, security, and application platforms. We are at the forefront of digitalization in the financial services sector, offering end-to-end IT solutions for Allianz. Diversity & Inclusion Statement: At Allianz Technology, we are proud to be an equal opportunity employer. We believe in fostering a diverse and inclusive work environment. We welcome applications from individuals of all backgrounds and identities, regardless of gender, ethnicity, age, nationality, religion, disability, or sexual orientation. Join us and help shape the future of technology! Let s care for tomorrow.

Senior Analyst Senior analyst IT It analyst
BH

Software QA Analyst

Baker Hughes

3-4 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Requirements Software QA Analyst Join our Industrial & Energy Technology Team! Baker Hughes Digital is looking for an experienced Software Engineer to work on a number of exciting projects that will have a very positive impact on Baker Hughes' business. Partner with the best You will act as a member of the Software Center of Excellence, representing high-quality design and development practices. As a Software QA - Analyst, you will be responsible for: Acting as a member of the Software Center of Excellence, representing the face of high-quality design and development practices Developing high performing, scaling, and innovative end-to-end web applications Collaborating with system engineers and software developers to implement solutions that are aligned with and extend shared platforms and solutions. Applying principles of SDLC and methodologies like Lean/Agile/XP, CI, Software and Product Security, Scalability, Documentation Practices, refactoring, and Testing Techniques Writing codes that meets standards and delivers desired functionality using the technology selected for the project. Building features such as web services and Queries on existing tables Understanding performance parameters and assess application performance. Working on core data structures and algorithms and implement them using language of choice. Fuel your passion. To be successful in this role you will: Electronics/instrumentation Engineering background is preferred. Minimum 3-4 years of proven experience as a Quality Assurance Tester Have good knowledge of SW QA methodologies, tools & processes & experience writing comprehensive test plans & cases. Familiarity with Agile Software development processes and regression testing Hands-on with UI/API Testing (REST service testing), BDD Experienced working with any of the tools- JIRA/Azure DevOps. Working knowledge of test management software like Rally, TFS, MTM etc. (preferably cucumber). Knowledge of test automation framework, tools is preferred such as Python, Java & Selenium. Knowledge of any static code analysis tools like SonarQube, Security analysis tools such as Checkmarks & Quails/Zap. Knowledge of Jenkins and JMeter is a plus. Work in a way that works for you. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits

Software Qa Software qa Qa software Analyst
VT

Python/django Lead Developer

Verificient Technologie

4+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Overview: We are looking for a Python/Django Developer who is eager to bring their expertise to a dynamic and driven team. If you are passionate about building innovative and scalable solutions and have hands-on experience with Python frameworks like Django, Flask, and Tornado, we want to hear from you. Job Responsibilities: Back-end Development: Plan, architect, integrate, and develop back-end and database-driven features using Python and frameworks like Django, Flask, and Tornado. Front-end Development: Create decoupled, interactive web UIs with JavaScript (Angular, Ember, jQuery). Technical Guidance: Provide technical advice and recommendations for language, frameworks, and software choices. Cross-Platform Development: Develop code that is cross-browser and cross-platform friendly. Collaboration: Work closely with project stakeholders to ensure all requirements are met and evaluate technologies. Ongoing Support: Provide support and ongoing development for existing projects. Documentation: Write clean code and ensure proper documentation for all projects. Communication: Strong written and verbal communication skills, especially in English, to articulate ideas and share updates. Technical Requirements: Experience: At least 4+ years of experience developing and deploying websites and applications. Django Expertise: Proficiency in Django framework. Agile/SCRUM: Experience with Agile/SCRUM practices. HTML/CSS: Hands-on experience hand-coding HTML and CSS. Database Experience: Strong knowledge of databases such as MySQL and Cassandra (MongoDB is also a plus). Custom Web Apps: Experience with custom web-based application development, with startup experience being a bonus. Collaboration: Comfortable working with designers, front-end developers, and other team members. Object-Oriented Design: Strong grasp of object-oriented design and development strategies. Web Services/APIs: Experience with web services and APIs is a plus. Additional Information: This is a full-time, paid position, with a salary and benefits package commensurate with experience. If you're passionate about Python/Django development and thrive in a collaborative, agile environment, we encourage you to apply!

Python Django Python django Lead Python lead
AL

Unit Manager Operations Development

Alfa Laval

15+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Vacancy for Unit Manager - Operations Development Join us as a Unit Manager - Operations Development based Decanter factory in Pune to be responsible for manage small projects or sub-projects, with small complexity or business impact in accordance with Alfa Laval s project methodology to reach the desired outcome. Develop and implement competitive/stable production methods and production equipment for production based on strategy and working environment regulations. Drive Lean Six Sigma deployment and mindset, replication and sharing of best practices and utilization of belts within the Factories for India region. About the Company: In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do. Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead. Please feel free to peruse our website www.alfalaval.com. The position / About the Job: In this job the Unit Manager Operations Development would be responsible for: Key Tasks and Responsibilities: BLACK BELT -LSS & PROJECT MANAGER Ensure DMAIC Method (quality in the process) Coaching & Support for LSS deployment Secure updated information for Lean Six Sigma in LSS Database, LSS Dashboard (for the network) and ALPS Scorecard (belts and projects) Facilitate the Project portfolio process. Manage the extended LSS Network in the factories of region India Interaction with ALPS/LSS central team Manage project on time, on specification and on budget. Has the authority to make decisions and manage the allocated resources, within given frame and budget Stakeholder management and communication Report to steering committee (internal and external) Competence development plan Belt selection and training Identify training needs and deliver them & maintain plan (1% BB/10% GB/100% YB,WB) In close collaboration with factories: Support and proactively suggest or lead improvements in order to meet or exceed Safety, Quality, Delivery and Cost targets. Designing and implementing production flows & own methods Support in SOP s establishment. Participate or drive defined projects, as Team Member or Project manager PRODUCTION PROCESS SPECIALIST Manage (internal) technology development projects. Support process and project engineers in their daily project work Give technical support for customers in sales support and project phase. Train and coach colleagues working within the same technology / industry / application. Stay up to date concerning new technologies and share this new knowledge with colleagues. Function as mentor Further development of the specifict technology to meet "state of the art" requirements. Travelling activities in order to support colleagues on other sites and carry out quality inspection at sub-suppliers site. Core competence: Active Black Belt Experience from LSS Black Belt projects Manage the DMAIC project portfolio linked to strategically prioritized areas Understanding of manufacturing process of machining, forming & joining. Hands on experience on these processes would be added advantage. Drawing reading and understanding of GD &T Project management experience with reporting metrics of cost, time and other resources. Social skills/behaviour: Influence factory management teams Managing network; understand how to form, drive, motivate and socialize network members and stakeholders. Drive for results Customer focus Judgement and decision making. As a person who is responsible for securing that the unit meets short to mid-term goals and customer expectations. Actively work with operational interfaces, communicate, and coordinate. Qualifications & experience: Bachelor of Engineering in Mechanical /Production or equivalent experience. Leadership and management skills and experience. 15 years of experience in a production/manufacturing company. Experience from improvement tools, e g 5S, Lean Six Sigma, Kaizen Project work experience Why should you apply: We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers. Exciting place to build a global network with different nationalities. Your work will have a true impact on Alfa Laval s future success, you will be learning new things every day. "We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Interested? Please apply for the position. Qualification : Bachelor of Engineering in Mechanical /Production or equivalent experience.

Manager Unit manager Operations Unit operations Manager operations
AL

Sales Engineer - Edible Oil Systems

Alfa Laval

5-10 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

VACANCY FOR SALES ENGINEER We are seeking a highly skilled Sales Engineer Who will be responsible for concluding direct sales of Alfa Laval products / Projects and services within a defined area of responsibility ( Pan India). Working with the support of the line manager or another experienced field sales person. About the Company: In Alfa Laval, Every day, we get opportunities to make a positive impact on our colleagues, partners, customers and society. Together, we re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. Please feel free to peruse our website www.alfalaval.com. The position / About the Job: Job Description Key Tasks : Follow established sales processes and guidelines to promote and sell Alfa Laval Projects specific for Oils & Fats System & associated Products and services. Be active in the market and focus on making visits, meetings and interactions with already existing customers, focusing on customer needs understanding and highlighting the value of our Process, products and services. Develop value quotes reflecting the customer needs stressing the unique selling points and follow up. Finalization /Conclusion of order after details techno commercial discussions aligning with Alfa Laval guideline. Travelling and generating leads . Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions. Knowledge: B. Tech Chemical / Oils & Fats Technology are Preferred Skills: 5-10 years in Edible oil Industry and / or Sales experience of Capital goods to Edible oil Industry shall be an advantage. including relevant experience in sales management. Attitude: Structured and systematic approach. Orientation on high quality and standards of work results. Team player with good communication and negotiation skills. Eager to share knowledge and experience with others. Customer-orientation and effective in cooperation. Self-driven and responsible also for others. Flexibility, Ready to Travel in short notice. We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers. Exciting place to build a global network with different nationalities to mingle and to learn. Your work will have a true impact on Alfa Laval s future success, you will be learning new things every day. Interested? Please apply for the position Note We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Qualification : B. Tech Chemical / Oils & Fats Technology are Preferred

Sales Engineer Sales Engineer Edible Oil Systems
AL

Channel Sales Manager (service Business)

Alfa Laval

4-5 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Alfa Laval India is looking for a position of Channel Sales Manager (Service Business)- Pune About Us At Alfa Laval, we always go the extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. We make it happen by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in an open inclusive workplace, based on diversity with a sense of belonging. This is where you can make a difference by constantly building bridges to the future with sustainable solutions that have an impact on our planet s most urgent problems. Making the world a better place. Every day. Please feel free to peruse our website www.alfalaval.com The position / About the Job: Develop sales of Aftersales Products to the contractors, system builders, OEM s, solution provider. working in the Food & Water, Energy and Marine division. Ownership of Chanel Partner Accounts in the country from Alfa Laval side Enhance share of Alfa Laval products with the Authorised Service Partners DevelopPartners as being the long-term partners of AL (Authorised Integrators or Key Accounts) secured by Business Agreements Channel Sales Manager (Service Business) will be responsible for Market analysis/ industry analysis pertaining to the Aftersales in the country. Forecasting, sales planning. Build, nurture and maintain strong business relationship with Partners. Promote AL product and services, promote new technologies and solution. Organize and conduct product promotion events, webinars, and other market promotional activities. Work with consultants and end users (related with Integrator Business) to create strong favorable pull for AL service portfolios. Act on project leads Techno-commercial support to the Partners during proposals stage Support channels to tackle and fight competition. Closing the orders, ensure techno-commercially clear purchase order from channels. Work as a communication link with channels to coordinate internally to achieve smooth execution and customer satisfaction. Support Partners on claims and resolution by coordinating internally. Make channels self-sufficient by continuous trainings on sales & service. Responsible for achieving monthly/quarterly/yearly order intake targets. Working with CRM and other sales tools. Coordinate with BU Managers to achive overall target and growth with respect to Partner business. Driving partnership agreements with channels. What you can be 4-5 years of overall functional experience in Sales, Sales support, Proposals for capital goods. Industry experience: from process engineering, manufacturing, equipment supply Directly/indirectly working with Food/Pharma/Sugar/Starch/Distillery/Food processing / Steel/ Power/ Chemical/ Manufacturing Customers in previous organization. The location Pune - ICC Why should you apply: We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers. Exciting place to build a global network with different nationalities to mingle and to learn. Your work will have a true impact on Alfa Laval s future success, you will be learning new things every day. We always look for both experience and potential, so if you think you have what it takes to join us and are curious to find out more, apply

Channel Sales Channel Sales Manager Channel manager
O|

Client Servicing Executive

Onezeroeight | Brand & Design

2-4 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Responsibilities 1. Client Onboarding: Facilitate a smooth onboarding process for new clients. Gather information about the client s business, goals, and expectations. Coordinate with different teams within the agency to ensure a clear understanding of client requirements. 2. Client Communication: Act as the main point of contact between the agency and the client. Regularly update clients on the progress of ongoing projects and campaigns. Respond promptly to client inquiries and address concerns. 3. Account Management: Develop a deep understanding of each client s industry, business model, and marketing objectives. Work closely with the account management and project teams to ensure the delivery of high-quality services that meet client expectations. 4. Project Coordination: Collaborate with internal teams such as marketing, design, content, and development to ensure timely and successful project delivery. Monitor project timelines and budgets to ensure they align with client expectations. 5. Feedback Collection: Regularly gather feedback from clients to assess satisfaction levels. Use feedback to identify areas for improvement and implement necessary changes. 6. Upselling and Cross-Selling: Identify opportunities for upselling additional services or cross-selling complementary services to existing clients. Work with the sales team to explore expansion possibilities with current clients. 7. Client Retention: Develop strategies to enhance client retention rates. Address any issues or concerns promptly to prevent client dissatisfaction. 8. Reporting and Analysis: Provide clients with regular reports on key performance indicators (KPIs) and the impact of digital marketing efforts. Analyze data to derive insights and recommendations for improving campaign performance. 9. Stay Updated on Industry Trends: Stay informed about the latest trends, tools, and technologies in digital marketing. Share relevant industry updates and insights with clients. 10. Contract Renewals: Work with the sales team to renew client contracts and negotiate terms. Ensure a seamless transition during contract renewals. 11. Crisis Management: Address any issues or conflicts that may arise during the course of the client-agency relationship. Implement effective crisis management strategies to retain client trust. Requirements A business degree with a focus on marketing, advertising, or similar. 2-4 years of experience in client servicing, marketing, or agency-related roles. Ability to write plans and budgets. Good at handling multiple clients at once. Able to track and report on different projects for different clients. Great at business communication and using presentation tools like PowerPoint and Keynote. Knowing more than one language is a plus. Familiar with digital communication strategies and tools. Basic SMM data analytical skills Qualification : A business degree with a focus on marketing, advertising, or similar.

Client Servicing Client servicing Executive Client executive

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