Sheets Jobs in Kolkata

Job Title: Virtual Assistant Location: Kolkata (Fully Remote, with occasional office visits for training) Job Description: We are looking to fill Virtual Assistant job openings in Kolkata! This role involves handling a variety of tasks for clients, including administrative support and communication management. The ideal candidate should have a solid background in office work and be highly organized. Roles & Responsibilities: Must be technology adept. Ability to act with integrity and appropriately handle confidential information. Excellent English, communication, and interpersonal skills. A highly motivated individual who brings energy and a great work ethic. Requirements: Proven work experience as an assistant or in a relevant administrative role. A Bachelor s Degree is a bonus. Proficiency in Excel, PowerPoint, and Word. Must be a good typist and note-taker. Ability to manage internal and external communications, including emails, messaging, memos, and reports. Flexibility to work evenings, with the possibility of a split schedule to accommodate multiple time zones (preferably EST). Strong verbal and written communication skills. Effective presentation skills. High degree of professionalism. Good time-management and multitasking skills, with a positive attitude. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelors Degree is a bonus.

Job Title: Application Support Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 6 - 10 LPA Notice Period: 30 Days Job Profile: Join a leading product-based MNC as an Application Support Engineer to monitor and manage functional support incidents for our production systems. You will be responsible for ensuring smooth operations, handling user queries, coordinating with development teams, and supporting release management. Key Responsibilities: Monitor and manage all functional support incidents, requests, and queries addressed to the Global Support Team in production Track alert emails and take timely action Follow defined process flows for incident and request management Handle user code registration requests and data provision tasks Perform primary analysis to respond to user queries and provide root cause analysis Liaise directly with users, development teams, and other stakeholders to resolve issues or gather information Coordinate release management activities, including tracking releases and data patches Send notifications to users regarding application restrictions during updates, maintenance, or program releases Maintain daily log sheets and ensure smooth shift hand-overs Document standard operating procedures and provide support during UAT and training sessions Adhere to process timelines and quality standards consistently Acquire and maintain knowledge of the international shipping industry and MOL-IT software applications, standards, and guidelines Perform additional tasks as assigned by superiors Preferred Skills & Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field Minimum 3+ years of experience in functional application support Strong exposure to SQL and database query handling Excellent analytical and problem-solving skills Effective communication and coordination abilities Ability to work under pressure and manage multiple tasks simultaneously Qualification : Bachelors degree in Information Technology, Computer Science, or related field